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Chapter 1 Introduction The proportion of the North American population aged 65 and over is increasing rapidly. In the United States, the proportion of people aged 65 and over was 12.6 pcrcent in 1992, and is expected to rise to 20.2 perccnt by the ycar 2030 (U.S. Bureau of the Census, 1993). In Canada, this proportion was 10.6 percent in 1991 (Statistics Canada, 1992), and is expected to rise to 21.8 pcrcent by the ycar 2030 (Statistics Canada, 1989). These projections have focused attention on the health problems and social conditions of the elderly, in particular the progressive, degenerative dementias such as Alzheimer's disease, multi-infarct dementia, and post-stroke dementia. The trend away from institutionalization and toward family care of older people who are frail or cognitively impaired has generated numerous studies on the burden on family members providing care to an elderly relative. Although much useful information has been gained from this research, it has been limited by narrow conceptions of the experience of caring and the contextual aspects of family caregiving. What is needed are longitudinal studies involving thick description (Geertz, 1973) that provide insight into the contextual aspects of family caregiving and the dynamic nature of the caregiving relationship. This book, which is based on a two-year qualitative study, explorcs the nature of, and changes in, the family context and family interaction when one member o f thc household comes to be defined as having dementia. Dementia attacks not only the body, but in particular the mind and thc very personhood of the patient. For family members, the alteration in the person's identity and the loss of a shared past and shared memories is 2 One Day a t a Time devastating. The purpose of this book is to describe how families go about day-to-day living with this condition. It is about the ups and downs they experience over time and about the ways in which they find meaning in these experiences. Many family members say they manage by taking life "one day at a time." According to Mitchell (1990), living day-by-day involves making the best of what is and accepting what comes. This strategy allows people to live with today's limitations, while still maintaining hope for tomorrow's possibilities (see also Forbes, 1994). One Day at a Time, thcrcfore, is the title chosen for this book, to carry the message that there can be hope even in seemingly hopeless situations. Drawing on three theoretical perspectives, namely the family stress perspective, the symbolic interactionist perspective, and the family systems perspective, this book provides a holistic view of caring as a reciprocal relationship that involves all members of the family, as well as their surrounding informal and formal social network. This is referred to as a contextclalized (Boss, 1988) model of caring. This model comprises the entire social context-both within the family (i.e., their internal context) and outside the family (i.e., their external context)-in which family members construct and act upon their definitions, interpretations, and evaluations of the situation. The family context includes not only the family itself, but also friends, neighbors, and the numerous health care professionals. agency staff, and institutional personnel who enter into, and in unknown ways affect, its naturc, quality, and construction of reality. This organizational enzheddeciness (Gubrium, 1987) and the qualitative nature of the family context of many older people have received only limited attention in recent research. It is hoped that this book will contribute to a better understanding of illness as a social phenomenon and the nature of the caring relationship, that it will provide insights about the provision of holistic care, and that it will aid in the developmcnt of programs that are perceived by families as addressing thcir needs and the well-being of the family unit. This introductory chapter begins with a discussion of dementia and its symptoms and behavioral manifestations. This will be followed by an overview of the research that has been done on the care provided by families to elderly relatives with dementia, highlighting some significant questions that remain unanswered. Finally, it provides a brief outline of the design and methodology of the study on which this book is based. DEMENTIA The term denlentia as used here refers to chronic, irreversible, degenerativc conditions such as Alzheimer's disease, multi-infarct dementia, and post-stroke dementia. Accurate statistics on the prevalence of chronic dementia are difficult to obtain because the disease is often misdiagnosed and under-reported. The relatively few epidemiological studies that have been done have employed different criteria for inclusion, different diagnostic procedures, and different age categories. In the United States, it has been estimated that 11.3 percent of the population aged 65 and over has Alzheimer's disease. There is a dramatic increase with age: from 3.9 percent of persons aged 65-74, to 16.4 percent of those aged 75-84, and 47.5 percent of those aged 85 and over (Evans et al., 1990). In Canada, it has been estimated that 5.1 percent of the population over 65 suffers from Alzheimer's disease: 1.0 percent of persons aged 65-74, 6.9 percent of those aged 75-84, and 26.0 percent of those aged 85 and over (Canadian Study of Health and Aging, 1994). Alzheimer's disease accounts for almost two-thirds of all dementias. Patients with a diagnosis of Alzheimer's disease or one of the related dementias display three main types of symptoms: 1. Losscs in cognitive capacities. Initially this affects mainly short-term memory and orientation in time and place, but in later stages of the diseasc, long-term mcmory and recognition may also be affected. 2. Difficulties in the pcrformance of instrumental and personal activities of daily living. 3. Changes in mood or personality and concomitant declines in interpersonal functioning, which somctimes includes a loss of "social graces" (Mace & Rabins, 1991). In the more advanced stages, patients may exhibit incontinence, gait changes, and speech impairment. The configuration of symptoms and thc rate of decline vary from person to person. The onset of dementia can be sudden, as in post-stroke dementia; stepwise, as in multi-infarct dementia; or gradual, as in dcmcntia of the Alzheimer's type. The cause of Alzheimer's disease is still unknown, and a definitive diagnosis can be made only on postmortcm autopsy (Cummings & Benson, 1985). Some possible causes that arc under investigation include genetic predisposition, biochemical abnormalities, decreased oxygen flow to the brain, environmental toxins, infectious agents, dietary habits, and immune system defects (Kuhlman ct al., 1991). The development of computerized technology, such as computerized axial tomography (CAT) scans, position emission tomography (PET) scans, and magnetic resonance imaging (MRI), has stimulated research into abnormalities in the brain structure and function of dementia patients and ways in which these may be altered by drug therapy. The search for the cause and cure of dementia has often deflected attention away from studying another important question, namely how families living with a relative with dementia go about managing their day-to-day life and relationships during this type of illness experience. Whereas the term disease refers to dementia in terms of abnormalities in 4 One Day at a Time the brain, resulting in a global alteration in the biological, psychological, and social functioning of the patient, dementia as an illness is viewed here as a social phenomenon in the sense described by Benner and Wrubel (1989): "The human experience of loss or dysfunction. In fact, illness is the disease understood in terms of its meaning for the self" (p. 131). When we speak of the family's experience of dementia, we are referring on the one hand to the way in which the disease is perceived to affect all aspects of the individual's and the family's life, including their identity, their relationships with each other, and their interactions with the outside world, and on the other hand to the interdependence between these changes and the family's pre-illness contextual characteristics. RESEARCH ON FAMILY CAREGIVING Since the 1980s, there has been an increasing trend away from institutionalization and toward community care of older people with cognitive impairments. These people are usually not admitted to long-term care facilities until the family is no longer able to care for them at home. Numerous studies have attempted to assess the effects of the burden of caregiving on family members (see summaries by Gubrium & Lynott, 1987; Stull, Kosloski, & Kercher, 1994; Zarit, Pearlin, & Schaie, 1993). These studies revealed that community carc often amounts to "total family carc" (Gilhooly, 1986). Past rcsearch on family caregiving (e.g., summaries by Dhooper, 1991; Dillehay & Sandys, 1990; Kuhlman et al., 1991) has made important contributions to knowledge on this subject, particularly in the following five areas: 1. The range of tasks perfornzed and support provided by caregivers. Research on the rangc of tasks performed by primary caregivers has increased our knowledge of the extensive and intensive nature of their involvement in meeting their relatives' needs with regard to personal and instrumental activities of daily living (e.g., Montgomery, Gonyea, & Hooyman, 1985), money management, decision-making, arranging social outings, and supervision (Rankin, Haut, & Keefoven, 1992). Other rcscarch has focused on the role o l secondary caregivers with regard to indirect assistance; that is, assistance provided to the primary caregiver, such as financial aid, assistance with shopping, or sitter services (Tennstedt, McKinley, & Sullivan, 1989). 2. B ~ i r d e nexperienced by the caregivers. Another topic of past family caregiving research has been the measurement of caregiving burden and its effects on caregiver well-being. Some researchers make a distinction between objectivc and subjective burden (e.g., Montgomery, Gonyea, & Hooyman, 1985; Pratt et al., 1985). Objective burden refers to the performance of caregiving tasks and the disruption this produces in the care- giver's daily life. This has also been referred to as "daily hassles" (Kinney & Stephens, 1989a, 1989b). Subjective burden refers to the caregiver's emotional reactions and his or her concomitant behavioral and cognitive responses to them. Specific aspects of the situation that may be upsetting to caregivers are the physical and mental health of the patient., in particular such problems as incontinence, wandering, and demanding or manipulative behavior, as well as the caregiver's health, restrictions on the caregiver's activities, fatigue, and lack of information (Deimling & Bass, 1986; Neysmith, 1994). The importance of attributional or definitional processes for understanding the construct of caregiving burden has been emphasized in several recent studies (e.g., Stull, Kosloski, & Kercher, 1994). Many studies have identified differences in stress and coping by age, gender, and relationship of the primary caregiver to the person with dementia (see Borden & Berlin, 1990; Harper & Lund, 1990; Harris, 1993; Parks & Pilisuk, 1991). Another segment of the literature deals with various interventions aimed at alleviating caregiver burden, such as support groups, day programs. rcspite care, and counselling (e.g., Deimling, 1991; Gonyea, 1990; Haley, Brown, & Levine, 1987; Whitlatch, Zarit, & von Eye, 1991). 3. T h e effects of social support o n caregiver well-being. Much research has been done on the effects of social support on the primary caregiver's well-being (see summaries by Hobfoll, 1990; Kahana, Biegel, & Wykle, 1994). Although certain types of social support, such as informational, instrumental, affirmative, and emotional support (see Cooke et al., 1988; Norbeck, Lindsey, & Carrieri, 1981, 1983) have been identified, debate still exists about the process(es) by which a particular outcome is obtained. For example, as Ccoke et al. (1988) note, research on the mediating role of social support for specific stressor events has focused on both its direct role in promoting recovery and its role as a buffer against the effects of stress (p. 211; see also Cohen & Syme, 1985). However, as Hobfoll (1990) points out, there is a need to study "how this social commodity is obtained, maintained and viewed" (p. 436). There is still much work to be done in order to understand thc processes involved in social support and its effect on outcomes such as caregiver well-being or caregiving burden (Foulke, Alford-Cooper, & Butler, 1993; Stewart, 1993; Stull, Kosloski & Kercher, 1994). Researchers are urged to pay particular attention to the types of social support that are needed for families with different styles of managing and in different phases of the illness career (see also Fortinsky & Hathaway, 1990). 4. Service zitiliz(1tion patterns. Another segment of the literature on family caregiving is devoted to service utilization patterns (e.g., Biegel et al., 1993; Caserta et al., 1987). In the majority of these studies it was found that the use of supports from formal organizations does not decrease the 6 One Day at a Time supports provided by the informal social network. Many families have very limited assistance from the formal sector, in particular homemaking services and respite services, both in-home and institution-based (Land, 1991). Other studies have focused on factors affecting the decision to admit older relatives to a nursing home (e.g., Colerick & George, 1986; Lieberman & Kramer, 1991; Pruchno, Michaels, & Pctashnik, 1990). 5. Caregivers' motives. The final contribution of past research on family caregiving pertains to insights about motives for caregiving or reasons for involvement (Lazarsfeld, 1982; see also Le Navenec, 1992), o r conversely, reasons for giving up that role. Shapiro and Tate (1985), as well as Horowitz (1985), have emphasized that institutional placement often occurs when the primary caregiver has few informal or formal supports or has experienced changes in circumstances (e.g., coping, health, finances, etc.) rather than a change in the older person's health status. Other researchers emphasize the importance of pre-illness relationships (e.g., Cicirelli, 1983). To address the question why families help, Schulz (1990) summarizes the findings by making a distinction between an egoistic or self-serving motive (i.e., helping is motivated by the anticipation of rewards for helping and/or punishment for not helping) and an empathic or altruistic motive (i.e., helping is motivated by concern for the welfare of others) (p. 29). Perhaps the most important contribution of these past studies on family caregiving is that they have served as a stimulus for a new movement in family research. There has reccntly been a recognition of the need "not so much to count the number of families exhibiting some set of characteristics, but to understand how some families gain insight into the meanings of their experience" (Gilgun, Daly, & Handel, 1992; Gubrium, 1991), and to learn more about the nature of "the caring relationship" (Qureshi & Walker, 1989; Walker et al., 1990) or the processes involved in caregiving (Kahana, Biegel, & Wykle, 1994). Gubrium and Sankar (1990) point out that the home care experiencc is only dimly understood. . . . T h e simple task of defining what is caring-how it is variously understood by those concerned-seems to b e furthest from the minds of most researchers.. . . N o n e seems to have wondered whether caring and caregiving are the same or contrasting orders of experience. ( P 8) Abel (1990) notes that what has been mostly ignored in past research is that the care provided by the family does not exist in a vacuum but rather is embedded in intimate personal relationships. Similarly, Qureshi and Walker (1989) emphasize that "care comprises a social relationship as well as a physical task. . . . Care is based on both affection and service, two interlocking elements [that] have too often been artificially separated for the purpose of analysis by different disciplines." Caring includes not only the performance of various activities that are associated with caring for someone but also the patterns of interaction that are associated with caring about someone (Benner & Wrubel, 1989; Foulke, Alford-Cooper, & Butler, 1993). Abel (1990) recommends that researchers extend their focus beyond what she calls the "domestic labor approach," and instead explore how various types of relationships affect not only who does what for whom but also the qualitative nature of the care that is rendered. The late Dr. N.W. Bell, to whom this book is dedicated, maintained that researchers tend to "individualize" caregiving; that is, to view it as what one person, the caregiver, does to another, the care-recipient (personal communication, August 1991). H e suggested that thinking about caregiving in systemic terms, as representing particular kinds of relationships, would redirect researchers to explore some of the major relationship factors, such as the loss of predictability in the relationship. Just as the basic question, "What is caring?" has not been adequately answered, neither has the question, "What is family?" (Bernardes, 1993; Gubrium & Holstein, 1990). In the family caregiving literature, "family" usually refers only to the caregiverlcare-recipient dyad. Furthermore, as Kahana and Young (1990) point out, closer examination of the literature reveals that most studies focus mainly on the caregiver and his or her wellbeing and effectiveness in caregiving (p. 38). Only recently has research addressed the role of other family members in caregiving (e.g., Abel, 1991; Finley, 1989; Fisher & Lieberman, 1994; Imber-Black, 1991; Keating et al., 1994; Land, 1991; Qureshi & Walker, 1989; Tennstedt, McKinley, & Sullivan, 1989). Another research question that has not been adequately addressed is the family's perceptions of social support. Little is known about the types of social support that are perceived to be needed by the patient, the types of social support needed by the significant other, when and by whom it should be provided, the difficulties of access to services, and the appropriateness of specific services (Byrne & Scbastian, 1994; Land, 1991). In many caregiving studies, this question has been approached by the measurement of social support as a variable that mediates in the experience of burden. Other studies have focused on the directionality of support or individual constraints to mobilizing social support (see overview by Cohen & Syme, 1985; Gottlieb, 1989; Kasl & Cooper, 1987; Stewart, 1993). Recently, some researchers have focused on the costs, or negative aspects of receiving support (see overview by Cicirelli, 1990, pp. 221-223), and on the incongruency in perceptions of what is considered supportive, both within the family and between the family and professionals (e.g., Miller & Goldman, 1989; Pollit, O'Connor, & Anderson, 1989; Townsend & Poulshock, 1986; Zweibel & Lydens, 1990). A related topic is that of caregiver satisfaction. A number of researchers 8 One Day at a Time have measured the relationship between the social support caregivers receive from their informal social network (e.g., Pagel, Erdly, & Becker, 1987) or the formal care system (Everett & Nelson, 1991; Heller, 1990) and caregiver satisfaction. Others have measured caregiver satisfaction as an outcome of the family's perceived self-efficacy (e.g., Townsend & Noelker, 1987). Caregiver satisfaction has also been studied in association with various aspects of objective and subjective burden (e.g., George & Gwyther, 1986; Motenko, 1989). Few researchers, however, have described satisfaction in terms of mutuality in the relationship between the elder and the significant other (e.g., Farran el al., 1991; Hanson, 1989; Hirschfeld, 1983). Similarly, few researchers have explored satisfaction with the care received from the point of view of the elder (e.g., Kitwood & Bredin, 1991; Mukherjee, 1989). This would suggest that we may need to redefine satisfaction and in future studies explore it as relational satisfaction or nzutriality (N.W. Bell, personal communication, August 1991). Little attention has been paid in the caregiving literature to the experiences of the elder. Many of the previous studies that included the carc recipient in the investigation limited their discussion to this person's sociodemographic characteristics, dependency needs, or behaviors that create stress or conflicts for the caregiver (Sheehan & Nuttall, 1988). Often referred to as an anonymous "loved one," the dementia patient as a person remains unknown (Barer & Johnson, 1990; Cotrell & Schulz, 1993; Kitwood, 1990). What also remain unexplored are the burden that the patients with dementia are experiencing and the types of support that significant others and community agencies provide, or could provide, to them. Hence, we have no idea how these patients could function in a maximally supportive cognitive environment and how that might alter the various types of burden experienced by the significant others and the patients (Cavanaugh et al., 1989, p. 158; Mills & Coleman, 1994). In summary, past research on family caregiving has been limited by narrow conceptions of the experience of caring and the context in which it takcs place. As Abel (1990) notes, the contcxtual aspects of family caregiving are often packaged in the literature according to the type or number of inediating variables (e.g., Schulz, 1990), such as physical, emotional, or financial problems, as opposed to their qualitative aspects. Thus, what appears most needed at this time are studies involving thick description (Geertz, 1973; see also Denzin, 1989; Hammersley. 1989) that conceptualize caring as a relationship (Qureshi & Walker, 1989) and formulations of relational and dynamic models of caregiving such as those suggested by Kahana, Biegel, & Wykle (1994). Some recent studies taking this approach contribute to the much-needed, enlarged undcrstanding of the experience of caregiving and the quality of the caring relationship (e.g., Globerman, 1994; Gubrium, 1988; Hasselkus, 1988; Lindgren, 1993; Miller, 1990; Orona, 1990; Rubinstein, 1989; Sallstrom, 1994; Ungerson, 1987; Wilson, 1989; and others referred to in subsequent chapters of this book). Research on family caregiving has also encountered several methodological problems. One such problem is sample bias. The majority of caregivers in these studies are volunteer participants involved with the formal care system and are recruited by formal service providers. These selfselected convenience samples have two shortcomings: (a) a number of groups are under-represented, such as male caregivers, families in rural areas, non-Caucasian families, families in lower socioeconomic groups, and those families whose relatives have a dementia other than Alzheimer's disease (Raveis, Siegel, & Sudit, 1990, pp. 57-58), and (b) little is known about those elderly people who rely solely on their families and hence have no contact with, or awareness of, the formal care system (Barer & Johnson, 1990, p. 28). Another methodological problem, as Raveis, Siegel, & Sudit (1990) have pointed out, is that the majority of studies of famiIy caregiving are cross-sectional in nature, thereby making them "ill-suited for addressing some of the most pressing issues" in this area (pp. 61-62). One central issue, according to Niederehe and Fruge (1984), is the need to explore "what is most stressful to the family and whether this changes over the course of the illness" (p. 14). Thus, longitudinal studies are needed in order to examine adequately the "qualitative features of the patient's behavior and the interpersonal relationships surrounding thc patient" as they change over time (p. 14). THE STUDY ON WHICH THE BOOK IS BASED Sample The study on which this book is based (Le Navenec, 1993) was conducted in western Canada in the 1980s. Thirty-nine families were recruited through public lectures and newspaper articles and with the help of the staff of community health and long-term care agencies. For the purpose of the study, a family was defined as "a durable social system madc up of individuals held together by common ancestry or marriage andlor by strong reciprocal affections and loyalties." No attempt was madc to choose participants on the basis of a medical diagnosis of dementia. Instead, the definition of the problem made by the families themselves was used for sample selection. Many families highlighted in their narratives of the illness experience, first and foremost, the elders' difficulties with "remembering and doing things" and other functional changes mentioned earlier. Regardless of whether the illness was sudden or gradual in onset (see the psychosocial typology of chronic illness by Rolland, 1987), the participants in this study referred to their relatives' conditions in words similar to those 10 One Day at a Time used in a brochure by the Alzheimer Society of Canada, as a disease that "steals the mind and breaks the heart" and one that "you cannot fight alone." In the selection of families, an effort was made to include those from different settings (urban, semi-urban, and rural communities), as well as a variety of family subsystems. The latter included marital subsystems consisting of husband and wife, parent-child sztbsystems consisting of the elder and either a daughter or a son, and extended family s~rbsystenzsmade up of the elder and two or more significant others, usually a spouse and one or more adult children, or an adult child and his or her spouse and children. Thus, the term family in this book is used for all three types of subsystems. We refer to the older person with dementia as the elder or the index person; to the person(s) most involved with the elder, such as a spouse or adult child, as the significant other(s) or caregiver(s); and to other family members who are not part of the household, such as siblings, adult children, and in-laws, as the extended family. All of the families were Caucasian. Although the majority were of British origin, several other European backgrounds were represented. Using the Blishen and McRoberts (1976) Occupational Prestige Scale, the preretirement occupations of household heads (index persons or significant others) in all three types of subsystems fell primarily in the top two occupational categories. A demographic profile of the families is provided in Appendix 1. Methodology The study followed an exploratory and descriptive design utilizing a multiple case study approach. Over a period of two years, each family was interviewed by the first author at least twice; some were interviewed three or four times, depending on the family's location. the condition of the elder, and the family's availability. The majority of interviews took place in the home, but as the study progressed, some of the interviews were conducted in nursing homes. Whenever possible, the elder as well as the significant other(s) were invited to participate. In some cases, members of the extended family were also present or were interviewed separately. The interviews were about two to three hours long and were recorded on audiotape. From the audiotapes and fieldnotes, a case history was compiled for each family, using thick dcscription (Geertz, 1973; Denzin, 1989; Hammersley, 1989). These case histories were supplemented by vis~ialgestalts (see Appendixes 2 and 3), which form an essential part of thc Calgary Family Assessment Model developed by Wright and Leahcy (1994). These visual gestalts include the following: 1 . A genogranz is a family tree which is used to record information about three generations of the family. including the name, age, and sex of each family mem- Introduction II ber, major life events (both positive and negative), relationships, occupations, health status, and so on. Based on the family systems theory of Bowen (1978; see also McGoldrick & Gerson, 1985), the genogram is helpful in getting the family to tell its story and in relating the family's present situation to its past history. 2. A n econzap, modified from Hartman (1978), is a diagram of the nature and types of connections between the family and its external context, including the family's social circle, work, leisure activities, church, and contacts with various health care professionals and agencies. 3. A lifeline, modified from Merriam and Clark (1991) and Burgess (1990), is a visual aid for the chronological mapping of significant life events, such as marriage, divorce, death, and occupational or health changes, as well as behavioral changes related to the illness. 4. Att~lchnzentpaltern diagrams, developed by Wright and Leahey (1994), map the nature of attachments (positive or negative, strong or weak) between family members and the changes in those patterns over time (e.g., before and after the onset of the illness). 5. Circ~ilarpatteriz diagrams, developed by Tomm (1980), illustrate how communication patterns can affect each of the family members involved and how they mutually affect each other. The case histories were analyzed following the process of qualitative analysis outlined by Lincoln and Guba (1985) and other researchers (Glaser, 1978; Glaser & Strauss, 1967; Lofland & Lofland, 1984; Miles & Huberman, 1984; Patton, 1990; Schatzman & Strauss, 1973; Strauss & Corbin, 1990). The families were compared to identify ways in which they resembled or differed from each other and to detect common patterns and themes in their narratives of the illness experience. The analysis focused on the naturc of, and changes in, three central dimensions of this experience: (a) the family's definition of the situation, (b) their definition of self, including their perceptions of the elder's identity, and (c) patterns of interaction and relationships, both inside and outside of the family. Attention was also given to the temporal aspects of the illness experience. According to Benner and Wrubel (1989), temporality does not refer to the mere passage of time, nor to a series of events arranged historically, but rather, "temporality means being anchored in a present made meaningful by past experiences and one's anticipated future" (p. 117). Several steps were undertaken to validate the interpretation of the data: (a) the use of three theoretical perspectives; (b) the use of multiple methods (interviews, interviewer observations, and observations by third parties); (c) prolonged engagement and development of a trusting relationship with the families; and (d) negative case analysis. In addition, a number of auditors (Lincoln & Guba, 1985) were asked to provide feedback on the research process and findings; these included colleagues from 12 One Day at a Time both academic and clinical backgrounds. 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