INTERNAL COMMUNICATIONS - IABC Europe, Middle East and
Transcription
INTERNAL COMMUNICATIONS - IABC Europe, Middle East and
INTERNAL COMMUNICATIONS ANNUAL CONFERENCE 23-25TH MARCH 2015 LONDON, UK IC BRILLIANCE AWARDS Entering awards is FREE For IC2015 Participants Event Organiser Media Partner WWW. BOC-UK.COM @BOC_UK #ICConference /BLUEOCEANCONSULTANCY Annual INTERNAL COMMUNICATIONS CONFErENCE 23-25 March 2015, London ICC 2015 is designed to avoid monotone lectures and contextual PowerPoint slides and instead, offers access to the information you can’t read or obtain single-handedly. Since Communication is all about interactivity, join ICC 2015 and don’t just hear about it but experience great ideas you can implement into your teams or organisations. The Third Annual “Invitation Only” event is for progressive IC leaders, Communications seniors to find the tools to work smarter and keep up with the fast changing marketplace. Internal Communications Conference is packed with insight from some of the leading innovators, who will put a fresh perspective on the current drivers of the dynamic business world. Adopt cutting-edge leadership skills, manage sustainable change, lead winning Internal Communications strategy, transform and shape the future of the Business. The Event focuses on showcasing examples of good practice adopted by successful brands, Join us in March 2015 to see how you can help determine the future for your function and reshape the organisation. What to expect: BOC is delighted to develop and reshape the Internal Communications Conference, similarly to the function: ○ Eliminate Down Time and immerse the participants into three days of intensive learning and highly enjoyable experience. ○ Count on comfortable, cosy and informal environment throughout the event (with Wi-Fi, comfortable sitting and participant numbers capped at 100) ○ Expect interactive polling, team building exercises and Graffiti Boards for key learning and takeaways, top rated speakers and live feedbacks www.boc-uk.com | tel +44 (0) 207 112 48 46 | fax +44 (0) 207 112 48 45 | [email protected] Pre - CONFERENCE AFTERNOON MasterClass 23 march ENGAGEMENT AND INFLUENCE: A FRESH LOOK ON THE LAWS OF HUMAN ATTRACTION Based on numerous case studies and vivid examples, workshop facilitators, will share how this innovative storytelling approach has helped improve employee engagement and performance in some of the world’s largest organisations. The workshop will offer some practical tools to create a platform for building pride, trust and confidence in the journey the business or brand is on. It will show how to stimulate a culture of empowerment, dialogue and ownership that enables every individual to see how their personal role and contribution - and the stories they tell - can make a difference. 13.00-14.00 Registration Welcoming coffee & refreshments 14.00 -14.10 Introduction 14.10 - 14.30 Mind Games: Understanding the Human Mind 14.30 - 15.00 Persuasion/ Influence techniques 15.00 - 15.30 Persuasion: Storytelling to Win 15.30- 15.45 Coffee break 15.45 - 16.45 Law of Human Attraction ”Urban Enigma” 16.45 - 17.00 Conclusion Pre - CONFERENCE AFTERNOON MasterClasses 23 march Internal communications and staff engagement in world-class universities ○ Higher Education and Tackling the Challenges of Communication ○ The New Face of Higher Education ○ IC Strategy ○ Define the Image, Strengthen the Brand Universities are large, often devolved and rather messy organizations that refuse to comply with the rules of corporate companies, and don’t really do the ‘speaking as one’ thing. Staff may not always engage with teams outside their own discipline area, and leaders often fail to communicate key decisions or draw on expertise from across the institution. The challenges are manifest, but not insurmountable. This will be an interactive, practical, and invigorating look at internal communications in higher education, facilitated by Louise Simpson and Susie Baker. Topics will include engaging staff in the university strategy, communicating brand and key messages, avoiding silos, measuring and monitoring success, and telling good stories. The workshop is designed for all staff in higher education institutions with a role to play in communications – either at central or Faculty level. Case studies and exercises will ensure the session is both fun and informative. www.boc-uk.com | tel +44 (0) 207 112 48 46 | fax +44 (0) 207 112 48 45 | [email protected] Pre - CONFERENCE Morning MasterClasses 23 march Utilising Data and Metric Strategies In IC 13.00 -14.00 Registration 14.00 -15.15 Session 1 15.15 -15.45 Coffee break 15.45 - 17.00 Session 2 A common challenge faced by internal communicators is how to use metrics and data to prove that communication campaigns and initiatives are having a direct impact on; ○ Strategic goals & campaigns ○ IC team effectiveness ○ Resourcing ○ Employee engagement ○ Collaboration ○ Brand value ○ Share Price Often lots of strong data is collected but the tricky part can be distilling this output into outcomes which demonstrate a clear impact on these business value drivers. Achieving success in this area should not be underestimated – it takes time and thought to ensure that the right data is captured and then combined effectively to prove value. This session will provide you with some practical approaches to help generate an effective scorecard which you can use to prove value to key stakeholders including; ○ The Importance of measuring – how do delegates current do this ○ Ways to collect data, deciding on frequency, and qualifying your data sources ○ Linking data to your KPIs & tips on how to structure ○ Mapping data into key subject area to provide real insight – how to make data tell a story ○ Ways to visualise data into an engaging scorecard or dashboard 17.00 Masterclass ends Master-class Facilitators: Klavs Valskov Klavs has worked in PR, marketing and communication since 1999 – with organisations such as L’Oreal, Accenture, Nordea Bank and in ministries for the Danish Government. From 2008-2013 he was Director of Global Communication & Branding for the world’s largest container shipping company, Maersk Line. A company with 25,000 employees in 125 countries operating 600 vessels and a yearly turnover of USD 27 billion. His team of 25 people managed everything from internal mass comms and leadership comms to public relations, branding and customer campaigns, and controlled all the company’s digital platforms. Managing Partner, Agenda Strategies ,former Maersk Line Liam FitzPatrick Liam FitzPatrick’s 25 years of experience with change, PR and internal communications comes from working in-house and in consultancy. Liam has worked in civil engineering, energy, manufacturing and transportation as well as telecoms. He was Global Head of Internal Communications at Marconi during its financial restructuring and has worked on change and transformation projects in a wide variety of situations. He is particularly interested in developing teams, research and planning. He is a council member and Fellow of the Chartered Institute of Public Relations. Managing Partner, Agenda Strategies www.boc-uk.com | tel +44 (0) 207 112 48 46 | fax +44 (0) 207 112 48 45 | [email protected] CONFERENCE Agenda DAY 1 , 24 March 8.00-8.45 Registration welcoming coffee & refreshments 9.00 - 9.15 Chairman’s Opening Notes Tom Crawford Founding Director The Brain Miner 9.15 Influential IC: Coaching Relevant, “Uncommon Leaders” Meeting the Needs of the Future ○ Developing leadership capability to enhance staff engagement and performance ○ Increasing your ability to influence and have impact at the highest level Lucy Adams Former HR Director BBC 9.35 - 9.50 9.50 Q&A Key to Powerful Communications Strategy: Internal meets external Katharina Auer Head of Employee & Executive Communications Group Marketing & Communications Zurich Insurance 10.10 - 10.25 Q&A 10.25 - 11.00 11.00 Coffee & Networking Managing Organisation & Cultural Change ○ What we mean by culture, and how we assess the culture in our organisation ○ The essential relationships needed to design and deliver an organisational change programme ○ The role of communication as an enabler or driver of change ○ Using the change curve to inform the creation of a communications plan ○ Why change fails: summary of the pitfalls and how to avoid them Drew McMillan Head of Internal Communications & Engagement Virgin Trains 11.20 - 11.35 Q&A 11.35-11.55 Session TBC 11.55 - 12.10 Q&A 12.10 - 13.10 Lunch www.boc-uk.com | tel +44 (0) 207 112 48 46 | fax +44 (0) 207 112 48 45 | [email protected] CONFERENCE Agenda DAY 1 , 24 March 13.10 Game changers for Internal Communications - Don’t stay behind ○ Communication for Development goes beyond providing information ○ Effective Ways of Incorporating Video into Internal Communications ○ What are the key lessons in deploying new ideas and what tactics make them work? Heather Wagoner Head of Internal Communications & Engagement Transport for London 13.30 - 13.45 13.45 14.05 - 14.20 Q&A Tackling one of the Major IC Challenges: Communicating to offline employees globally, reaching and engaging them effectively Q&A Coffee & Networking 14.20 15.00 Rapid Fire Learning Session: Internal Communications put in context ○ Is HR the best place to drive internal communications ○ Whither employee engagement? – Time to move on to something more relevant for today’s internal communicators ○ Internal communications – Is it time to let go? What’s the future of internal communications in the 21st century? ○ Digital communication – Internal communication, friend or foe? The session will feature insights from IC Professional, HR Practioner and Academic or Consultant, with each one scheduled for ten minutes to present their ideas. A fast-paced session with lots of insights, keeping audience alert. Paul Osgood Head of Internal Communications Philips 15.30 - 15.45 Q&A 15.30 - 15.45 AUDIENCE IN CHARGE Lucy Adams Former HR Director BBC The session will be entirely shaped and lead by the audience, issues and hot questions on top of their business agenda, taking the advantage of the world-class speakers, their broad range of skills and wealth of experience. 16.10 Closing Cocktails 16.30 IC Brilliance Awards Reception www.boc-uk.com | tel +44 (0) 207 112 48 46 | fax +44 (0) 207 112 48 45 | [email protected] CONFERENCE Agenda DAY 2, 25 March 8.00-9.00 Registration welcoming coffee & refreshments 9.00 - 9.15 Chairman’s Opening Notes 9.15 Internal Communicators: Strategic Leaders or Post Office Masters? Emma Berry Director of Internal Communications - Europe, Africa & the Middle East Pfizer EU 9.35 - 9.50 9.50 Q&A Global vs Local Implementation of Communications Policy ○ How does a global function operate and collaborate with local contacts 10.10 - 10.25 Q&A Coffee & Networking 10.25 11.00 Spotlight on Best Practices: Taking measurement a step further, exploring its links with major business drivers and employer brand 11.20 - 11.35 11.35 Team Work & Discussion Time Case Study: Key Role of IC in Building a Sustainable and Responsible Business Emily Gibbs Head of Internal Communications FT 11.55 - 12.10 Q&A 12.10 - 13.10 Lunch www.boc-uk.com | tel +44 (0) 207 112 48 46 | fax +44 (0) 207 112 48 45 | [email protected] CONFERENCE Agenda DAY 2, 25 March 13.20 Approaches to Inspire Innovation and Engagement in the Workforce. 13.35 - 13.50 Team Work & Discussion Time 11.35-11.55 Diversity & Inclusion: How to equip employees to be culturally aware in their communications 14.10-14.25 Team Work & Discussion Time Coffee & Networking 14.25 15.00 Rapid Fire Learning Session: Communicating and Achieving High Levels of Engagement in Tough Times ○ Managing internal / external crisis ○ Tools & trends to re-engage & empower employees during tough times ○ Exploring the potential of informal internal communications The session features 3 speakers with each one scheduled for ten minutes to present their ideas. A fast-paced session with lots of insights, keeping audience alert. Katharina Auer Head of Employee & Executive Communications Group Marketing & Communications Zurich Insurance 15.30 - 15.45 Team Work & Discussion Time 15.30 - 15.45 AUDIENCE IN CHARGE The session will be entirely shaped and lead by the audience, issues and hot questions on top of their business agenda, taking the advantage of the worldclass speakers, their broad range of skills and wealth of experience. 16.15 End of Conference www.boc-uk.com | tel +44 (0) 207 112 48 46 | fax +44 (0) 207 112 48 45 | [email protected] IC BRILLIANCE AWARDS 24th March 2015, London BOC is delighted to announce the first annual internal communications brilliance awards to be held on 24th March 2015. The Award will celebrate some of the most innovative Businesses, as well as Personal achievements across various industries; acknowledge the contributions made by individuals or by teams. Awards are one of the most powerful and cost-effective marketing tools and winning a prestigious IC Brilliance Award will help your organisation to stand out from the crowd, send a positive message to your existing customers and employees and attract new business. Winning IC Brilliance Awards Trophy will say a lot about the quality of your organisation and the strength of your IC team. Due to its high profile, the Award is set to attract a wide range of entries from across the sectors from large international and public sector organisations to dynamic and innovative Private Businesses. But the winners will all have one thing in common – being truly excellent at what they do. We would be thrilled to help you raise the profile of your organisation and enhance its reputation by promoting the great work you are doing while at the same time providing you with a platform to celebrate your success. How to apply 1 Submit your registration form after you Identify the category or categories you wish to enter. To register you can use the form within this brochure or register online: www.Brilliance-Awards.boc-uk.com 2 Once registered you will receive an email confirmation together with the relevant category entry form. Award Submissions Deadline 6pm GMT (Greenwich Mean Time), 1st March 2015 Awards Categories Best Internal Communications Campaign IC Innovation of the Year IC Team of the Year IC Professional of the Year Best IC Consultancy 3 The judging will take place in March and the short listed names will be released during the third week of March 2015 Scoring criteria includes ○ Clarity of objectives ○ Campaign strategy ○ Creativity ○ Campaign execution ○ Use of budget ○ Return on investment. An independent judging panel - made up of industry experts and leading companies - will consider the entries and adjudicate. The judges’ decision is final and no correspondence will be entered into concerning their decisions. www.boc-uk.com | tel +44 (0) 207 112 48 46 | fax +44 (0) 207 112 48 45 | [email protected] AWARD CATEGORIES IC Brilliance Award aims to honour those Individuals Teams and businesses/ organisations that had done the most to significantly transform a business culture, lead stand-out, innovative campaigns and benefit the bottom line. Best Internal Communications Campaign Entries should describe how ongoing strategic communications, or a significant public relations project, have engaged internal stakeholders such as managers, employees, trade unions etc. to promote corporate objectives, whether in the public or the private sector. IC Innovation of the year Innovation is the only way to be successful when Internal Communication role and remit is constantly changing. Entries should demonstrate how Internal Communication professionals can play Key Strategic Role and facilitate New business dynamics, complex functional demands and employees with increased mobility, knowledge and influence. IC Team of the Year The Award is looking to recognise The Team among the IC community who has demonstrated excellence in the past 12 months. The awards seek to reward those who have contributed to the development and deployment of innovative strategies and tools that improve business growth. The awards in this category will be judged against four key criteria: Professionalism: consistently meeting or exceeding challenging objectives and demonstrating a quality approach through personal values and working practices. Innovation: used innovative approaches, working practices or technologies to enhance their organisation. Team Effort/ Role model: provided an example to peers or colleagues. Has Impacted or inspired other business leaders. Measurable success: has delivered quantifiable benefits to their organisation through involvement with leadership initiatives in the past year and can demonstrate personal development to enhance their ability to succeed in future. IC Professional of the year The Award is looking to recognise an individual among the IC community who has demonstrated excellence in their profession during the past 12 months. Best IC Consultancy Only pro-active agencies/consultancies that offer competent and successful performance-based services need apply. Judges will be casting a critical eye on results delivered by Agency led projects, innovative strategies and their efficiency, effective communication, transparency and ROI. Partnership Opportunities: Stand out as a market leader and Sponsor the Conference or the Award Ceremony. Showcase your products and solutions and expand your business by exclusive branding, networking and data capture opportunities in print, online and face-to-face at the event. Host a Business Lunch or Award Reception Address the audience with an invitation to the lunch/ dinner and spend some quality time with invite hand-picked delegates joining your table. You will have exclusive access to senior retailers and the ability to lead conversations with them in an informal environment. Exhibit / showcase your latest achievements We will assist you create an interactive area to Demonstrate your very latest innovation in products and solutions to all summit participants. Be part of a winning team Sponsor a category at the IC Brilliance Awards and o celebrate, network and engage with your clients and prospects. All sponsorships include: ○ Exclusive sponsorship of your selected lunch /dinner/ award category with a representative from your organisation presenting the award on the night ○ A table at a VIP position at the front of the venue. ○ Logo to appear on Event Catalogue and around the room ○ Full page advert within the digital winners book ○ Inclusion in all media partner promotion from point of contraction And much more! Request more info: [email protected] About BOC Our clients operate in the following Training for Oil and Gas Sector. BOC - Global events and Training Group industries: is a professional event organiser and ○ Oil, Gas and Petrochemicals Throughout the years, BOC has been training company, dedicated to help or- ○ Banking and Financial Services a leading provider of content driven, ganisations to create new market space ○ Government Institutions and Ministries information rich Business Summits and or a “blue ocean”, thereby making the ○ Telecommunications Conferences, that provide unlimited competition irrelevant. ○ Ports and Transport opportunities for individual learning and commercial deal making. Based in London, BOC has delivered its BOC provides over 70+ corporate training solutions to corporations worldwide in- courses in Management, Leadership, cluding the Middle East, Africa, Eastern Finance and Accounting, Sales and Mar- Europe, Central Asia, and Far East Asia. keting, Human Resources and Specialised Delegates from 32+ Countries BOC Events Previous participants Coca-Cola London Business School Rolls Royce EDF Energy Gazprom Transport for London Caspian Pipeline Statoil Nokia Corporation Telefonica O2 Pertamina British American Tobacco King’s College London Nobel Oil Financial Times Group Philips SAP HP Novartis Mars DHL Nestle and many more.. contact US [email protected] +44 (0) 207 112 48 46 +44 (0) 207 112 48 45 www.boc-uk.com REGISTRATION IC BRILLIANCE AWARDS, LONDON CATEGORIES Entering awards is FREE For IC2015 Participants NAME I would like to enter myself/ my organistation in the following categories SURNAME JOB TITLE COMPANY NAME Best Internal Communications Campaign ADDRESS IC Innovation of the Year CITY IC Team of the Year COUNTRY IC Professional of the Year PHONE Best IC Consultancy EMAIL REGISTER ME FOR Please check the packages you would require MASTERCLASS 3 ENGAGEMENT & INFLUENCE £390+ VAT IMPORTANT The subject of your entry must have been featured in your campaigns during the year from 1st March 2014 to 1st March 2015. ○ You can enter as many categories as you wish. ○ Award Submissions Deadline 6pm GMT (Greenwich Mean Time), 1st March 2015 ○ MASTERCLASS 2 IC IN UNIVERSITIES £390+ VAT TWO-DAY CONFERENCE £990+ VAT ○ Two Day Conference ○ Unlimited Award Category Entries ○ One Awards Attendance Pass MASTERCLASS 1 DATA & METRICS IN IC £390+ VAT ALL INCLUSIVE DELEGATE PACKAGE £1490+ VAT Booking Terms and Conditions IMPORTANT: By submitting this form the delegate / company accepts the booking terms and conditions below. ○ Two Day Conference ○ Two Masterclasses All information given on this form will be treated as strictly confidential. BOC reserves the right to keep your contact details in its database. Entries ○ One Awards Attendance Pass Payment Conditions: ○ Registration fee is to be paid according to payment documents in deadlines provided. If the payment is not made on time, Company’s delegate(-s) is (are) not admitted to the event. ○ Unlimited Award Category AWARDS/ NETWORKING RECEPTION 1 £190+ VAT AWARDS/ NETWORKING RECEPTION 2 £130+ VAT ○ Unlimited Award ○ One Awards Attendance Pass Category Entries ○ One Awards Attendance Pass (Without attending conference) (Without attending conference) Award ceremony: 24th March 2015, London, UK Cancellation policy: ○ If for some reason the Company is unable to attend the event, the Company should notify the Organiser in written form, in which case the payment is kept by the organisers as a deposit for future participation. Delegate replacements are permitted, provided the Organiser has been notified in writing at least 72 hours before the event. Award Entry Fees are NON- Refundable www.boc-uk.com | tel +44 (0) 207 112 48 46 | fax +44 (0) 207 112 48 45 | [email protected] [email protected] +44 (0) 207 112 48 46 +44 (0) 207 112 48 45 www.boc-uk.com