technical specifications for key performance indicators (kpi) clinical

Transcription

TECHNICAL SPECIFICATIONS FOR KEY PERFORMANCE INDICATORS (KPI) CLINICAL SERVICES
MEDICAL PROGRAMME 2014
BURN AND TRAUMA
NO
SUBSPECIALTY
D
1
-
D
D
2
3
Burn
D
4
Trauma
I
5
-
I
6
-
I
7
-
TYPE
INDICATOR
Timeliness for crash operation
within (≤) 60 minutes
Minor trauma mortality rate
Severe burn mortality rate
Percentage of non-therapeutic
laparotomy (NTL) for trauma cases
Percentage of trauma alert
responded by surgeon within (≤) 30
minutes
Percentage of patients with duration
of surgery within (≤) 90 minutes in
crash trauma laparotomy
Percentage
of
cases
with
unplanned return to the operating
theatre within the same admission
following an elective surgical
procedure (General Surgery)
CLINICAL PERFORMANCE SURVEILLANCE UNIT
D(Departmental); I(Individual)
DIMENSION
STANDARD
HOSPITAL
REPORTING
FREQUENCY
Customer
≥ 75%
3 Monthly
Effectiveness
Effectiveness
< 8%
< 30%
3 Monthly
3 Monthly
Effectiveness
< 20%
3 Monthly
Customer
> 75%
6 Monthly
Customer
> 75%
3 Monthly
Effectiveness
≤ 10%
Monthly
PERFORMANCE SURVEILLANCE 3.0
Indicator 1
Discipline
Name of indicator
Dimension of Quality
Rationale
Definition of Terms
:
:
:
:
:
Departmental
Burn and Trauma
Timeliness for crash operation within (≤) 60 minutes
Customer centeredness
1. Mortality risk of exsanguinating patient is related to delay in definitive surgery.
2. Refers to KKM policy of waiting time for very urgent surgery.
3. WHO guidelines for essential trauma care 2004.
: Crash operation: Any operation that is required based on rapid deterioration of
hemodynamic status as a direct result of trauma in which if delayed may result in
death and/ or permanent disability.
Within (≤) 60 minutes: Time taken from the referral made to Trauma Unit and
decision made for operation to the time operation commenced.
: Inclusion:
1. Any exsanguinating patient managed/ referred to the Trauma Unit from
Emergency Department.
Criteria
Type of indicator
Numerator
Denominator
Formula
:
:
:
:
Standard
Data Collection
:
:
Remarks
:
Indicator 2
Discipline
Name of indicator
Rationale
:
:
:
:
:
Exclusion:
1. Exsanguination from non-trauma causes e.g. bleeding peptic ulcer.
2. Exsanguinating cases not managed by the trauma unit e.g. base of skull
bleeding.
Rate-based process indicator
Number of crash operations performed within (≤) 60 minutes
Total number of crash operations performed
Numerator x 100%
Denominator
≥ 75%
1. Where: Data will be collected in wards that cater for the above condition.
2. Who: Data will be collected by Officer/ Nurse in-charge (indicator coordinator) of the department/ unit.
3. How frequent: 3 monthly data collection.
4. Who should verify: Data will be verified by Head of Department/ Head of
Unit/ Hospital Director.
5. How to collect: Data is suggested to be collected from OT notes/ patient’s
case note (refer to KPI MOH Guidelines).
Departmental
Burn and Trauma
Minor trauma mortality rate
Effectiveness
1. Trauma mortality is related to severity. The group with minor trauma is
expected to have a high probability of survival and any mortality is a
potentially preventable death.
Definition of Terms
Criteria
:
:
2. US National Trauma Database results as a basis for comparison.
Minor trauma: Any injury with Injury Severity Score (ISS) <16.
Inclusion:
1. Minor trauma cases admitted under Trauma Unit.
Exclusion:
1. Minor trauma cases not admitted under Trauma Unit.
Type of indicator
Numerator
Denominator
Formula
:
:
:
:
Standard
Data Collection
:
:
Remarks
:
Indicator 3
Discipline
Name of indicator
Rationale
:
:
:
:
:
Definition of Terms
:
Criteria
:
Type of indicator
Numerator
Denominator
Formula
:
:
:
:
Rate-based outcome indicator
Number deaths following minor trauma
Total number minor trauma cases admitted
Numerator x 100%
Denominator
< 8%
1. Where: Data collected in wards that cater for the above condition.
5. How to collect: Data is suggested to be collected from registration book
(refer to KPI MOH Guidelines).
Departmental
Burn and Trauma (Burn)
Severe burn mortality rate
Effectiveness
1. Mortality is correlated with severity of burns and expertise/ facilities available.
2. Mortality index = % burns + age.
3. By having the performance of this indicator, comparison with other Burns Unit
can be made.
Severe burns: >20% body surface area.
Mortality: Deaths occur within the same admission.
Inclusion:
1. Burns between 20 – 40% as the primary diagnosis.
Exclusion:
1. Burn associated with inhalational injuries.
2. Age less than 12 years old.
3. Patients who died due to other secondary diagnosis.
Rate-based outcome indicator
Number of deaths due to severe burn
Total number of patients with severe burn
Numerator x 100%
Standard
Data Collection
:
:
Remarks
:
Indicator 4
Discipline
Name of indicator
Rationale
:
:
:
:
:
Definition of Terms
:
Criteria
:
Type of indicator
Numerator
Denominator
Formula
:
:
:
:
Standard
Data Collection
:
:
Remarks
:
Denominator
< 30%
5. How to collect: Data is suggested to be collected from Burns admissions
records/ registry (refer to KPI MOH Guidelines).
Departmental
Burn and Trauma (Trauma)
Percentage of non-therapeutic laparotomy (NTL) for trauma cases
Effectiveness
1. Unnecessary exploratory laparotomy for intra-abdominal injuries where the
bleeding has already stopped by itself is associated with post-operative
morbidity.
2. These patients can be safely managed with conservative management thus
avoiding the complications of surgery.
Non-therapeutic laparotomy (NTL): Laparotomy performed for suspected intraabdominal injuries where no surgical therapeutic procedure was needed upon
exploration. NTL includes cases where peritoneal washout of haemoperitoneum
was performed and the injured organ has no active bleeding/ does not need
surgical haemostasis or repair.
Inclusion:
1. All trauma cases.
Exclusion:
1. Cases where only a diagnostic laparoscopy was performed.
Number of non-therapeutic laparotomy (NTL) for trauma cases performed
Total number of laparotomy for trauma cases performed
Numerator x 100%
Denominator
< 20%
5. How to collect: Data is suggested to be collected from OT notes/ record
(refer to KPI MOH Guidelines).
Indicator 5
Discipline
Name of indicator
Rationale
:
:
:
:
:
Definition of Terms
:
Criteria
:
Individual
Burn and Trauma
Percentage of trauma alert responded by surgeon within (≤) 30 minutes
Customer centeredness
1. Timeliness in response to a trauma alert determines how fast a patient with
major trauma gets attended to.
2. Trauma alerts in an institution is made for major trauma and within a specified
predetermined clinical situation.
Response time: Time taken from the time cases referred to Trauma Unit to the
time cases reviewed by the Trauma Surgeon.
Inclusion:
1. All trauma alerts as defined by the institution made to the trauma surgeon.
Exclusion: NA
Number of trauma alerts responded by surgeon within (≤) 30 minutes
Total number of trauma alerts
Numerator x 100%
Denominator
> 75%
1. Where: Data will be collected in Emergency Department.
5. How to collect: Data is suggested to be collected from patient’s case notes/
record book (refer to KPI MOH Guidelines).
Type of indicator
Numerator
Denominator
Formula
:
:
:
:
Standard
Data Collection
:
:
Remarks
:
Indicator 6
Discipline
Name of indicator
: Individual
: Burn and Trauma
: Percentage of patients with duration of surgery within (≤) 90 minutes in
crash trauma laparotomy
: Customer centeredness
: 1. Excessive time taken during conduct of a trauma laparotomy leads to poor
outcome as the haemodynamically unstable patients has little or no
physiological reserves.
2. Decision for damage control procedures need to be made early in the conduct
of the laparotomy.
: Duration of surgery: Time taken from the start of abdominal incision until closure
of wound (by whatever technique e.g. stapler, suture, vacuum assisted closure,
etc).
Rationale
Definition of Terms
Crash trauma laparotomy: The conduct of an emergency laparotomy for intraCLINICAL PERFORMANCE SURVEILLANCE UNIT
abdominal bleeding due to trauma where the patient is haemodynamically
unstable.
Criteria
:
Type of indicator
Numerator
:
:
Denominator
Formula
:
:
Standard
Data Collection
:
:
Remarks
:
Indicator 7
Discipline
Indicator
:
:
:
Rationale
:
:
Definition of Terms
:
Criteria
:
**Haemodynamically unstable: Any systolic BP <100 mmHg (or requires use of
inotropes to maintain SBP >100 mmHg) where initial resuscitation has resulted in
transient response or requires large amounts of fluids and blood/ blood products to
maintain a SBP >100 mmHg before or during surgery.
Inclusion:
1. Any trauma laparotomy for haemodynamically unstable patient.
Exclusion:
1. Cases where more than one compartment involved e.g. laparotomy with
thoracotomy.
2. Patients or relatives refused or delay in giving consent for surgery.
Number of patients with duration of surgery within (≤) 90 minutes in crash trauma
laparotomy
Total number of patients underwent crash trauma laparotomy
Numerator x 100%
Denominator
> 75%
1. Where: Data will be collected in wards that cater for the above condition.
5. How to collect: Data is suggested to be collected from OT notes/ patient’s
case note (refer to KPI MOH Guidelines).
Individual
Burn and Trauma
Percentage of cases with unplanned return to the operating theatre within
the same admission following an elective surgical procedure
Effectiveness
1. Any unplanned return to the operation theatre may indicate a quality problem
due to the occurrence of intra-operative problems that are serious enough to
warrant intervention post-operatively.
Unplanned return: Unexpected return to the operating theatre to address a
previous complication of the original operation.
Inclusion:
1. Elective surgical procedure performed under general anaesthesia.
Exclusion:
1. Endoscopy cases.
2. Day care cases.
Type of indicator
Numerator
:
:
Denominator
Formula
:
:
Standard
Data Collection
:
:
Remarks
:
Number of cases with unplanned return to the operating theatre within the same
admission following an elective surgical procedure
Total number of cases underwent elective surgical procedure
Numerator
x 100%
Denominator
≤ 10 %
1. Where: Data will be collected at surgical wards or wards that cater the above
condition.
3. How frequent: Monthly data collection.
4. Who should verify: All performance data must be verified by Head of
Department/ Head of Unit/ Hospital Director.
5. How to collect: Data is suggested to be collected from OT book/ registration
book/ patient’s case note (refer to KPI MOH Guidelines).
National Institutes of Health (NIH) USA data reports an unplanned return rate of
between 5% and 15%, depending on the type of surgery performed.

technical specifications for key performance indicators (kpi) clinical

Transcription

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