The Results Are In: Physician Communication Survey Provider

March 26, 2015
The Results Are In: Physician
Communication Survey
By Damian P. “Pat” Alagia, MD
Chief Physician Executive
Thank you to everyone who participated
in the KentuckyOne Health Physician
Communication Survey in January and
February. A total of 173 people completed
the SurveyMonkey survey, including 123 physicians, 22
advanced practice clinicians and 28 non-clinical staff. Results
revealed we’re on the right track in some areas, and in need of
improvement in others. I want to share what we learned and
what we plan to do as a result. Read more…
Provider Engagement Update
Provider Engagement has earned plenty of attention and energy
this year. It’s a broad complex concept. We see it in the strength
of our open, two-way communication, how well providers are kept
informed and how committed to and satisfied they are with their
experience of working at KentuckyOne Health. And here’s how we
can measure it. Read more…
Damian P. “Pat” Alagia, MD
The Lane Report
Advanced Imaging
Technology
Avis Carr, MD
LEX18
Obstetrics and Gynecology
Jonathan Waltman, MD
Kentucky.com
Cardiology
Robert Wilson, MD
LEX18
Otolaryngology
Physicians, help us improve.
Please plan to participate in our Physician
Satisfaction Survey in early April. We encourage
you to complete your survey as soon as possible.
Your opinion matters to us, and we look forward
to your feedback.
Navigant Consulting to Review Strategic
Options for Louisville Market
To further inform and accelerate strategic implementation, CHI
and KentuckyOne Health have reengaged Navigant Consulting to
review the strategic options for the Louisville market. The threemonth engagement is organized around three tracks: downtown
programs and facilities, suburban programs and facilities, and the
physician enterprise (KentuckyOne Health Medical Group).
Read more…
wil
Mar. 26: Physicians and
IT “Tiger Team” Meeting
Mar. 31: New COI
Reporting Process Begins
Apr. 2: Blood Drive (Rudd
Heart and Lung)
Apr. 13: Medical Staff
Town Hall (Flaget)
May 9: CME: Healing,
Hope, and Wellness for All
May 31: ICD-10: Specialty
Documentation Training
Due
High Tech Health
JH Performs First in KY Awake Heart Valve Replacement
The TAVR (transcatheter aortic-valve replacement)
procedure, which repairs the heart valve in those not well
enough to undergo open heart surgery, can now be
performed
without general anesthesia, thanks to the
/
advances available at Jewish Hospital. Read more…
Live Stream and Tweets from Operating Room on April 2
On April 2 at 10 a.m., Jewish Hospital will live stream and tweet
updates from the operating room during a TAVR procedure. To
watch, go to kentuckyonehealth.org/ky1heartcare or follow the
conversation on twitter with hashtag #KY1HeartCare.
Learn more…
Wave 3 Cerner
Facilities Launch My
OneCare Patient Portal
On March 18, Louisville-based
facilities launched the My OneCare patient
portal. My OneCare offers patients personalized
and secure online access to view a summary of
their recent hospital or medical center visit. Visit
information includes a summary of the condition
that prompted the visit, along with any
medications, allergies, adverse reactions or
alerts.
In the future, additional My OneCare patient
portal features will include a way to schedule
appointments, request prescription refills and
perform other functions. Read more…
Transitioning to ICD-10
Documentation Tips
ICD-10 will change the way patient care is
documented. Providers will need to include
more specific information to tell a complete
story.
For example, for a patient with back pain, in
ICD-10 the provider will need to:
 Specify the site (e.g. low back, thoracic,
cervical, etc.)
 State the laterality when applicable
 Identify the underlying cause of the pain
 Differentiate between panniculitis and
radiculopathy
 Detail when lumbago is accompanied
by sciatica
Click here for more information on ICD-10.
More News
People on the Move
Inside KentuckyOne
Virtual Library
Saint Joseph Berea
Foundation Contributes
Funds for Innovative
Medical Equipment
Physician Finder
Physician News Online
Inside CHI (Employed)
LEARN (Employed)
Comments?
OLOP Receives Award
for Adolescent Substance
Abuse Program
Thank You!
KentuckyOne
Doctors’ Day
Celebrations!
We appreciate all our physicians do every day to
provide the best care for our patients. In honor
of Doctors’ Day, many of the facilities have
developed ways to show this appreciation.
Click here to see a schedule of events.
KentuckyOne Health is
United in Safety
CME Requirement: Risk Management
Rounding in Action:
Michael Northcraft
All employed physicians must complete this ELM
online learning by May 31.
Visit http://chi.elmexchange.com to get started.
Learn more…
wil
For the online version, visit InsideKentuckyOneHealth.org