Webster House Health Center Skilled Nursing

Webster House Health Center
24-hour skilled nursing and high quality car e for patients with a wide variety of
needs – from short-term rehabilitation to long-term nursing support.
Since we opened our doors over 30 years ago, we have been one of P alo Alto’s most respected senior
communities. Our Health Center is nestled on a gor geous campus in downtown Palo Alto with rose
gardens, luscious lawns, gazebos, fountains and r edwood trees.
Highlights
Some of the outstanding programs & services we are known for:
 24-hour skilled & higher medical acuity car e
 Wound care program with 2 wound care certified registered nurses

Wound vacs
 TPN/Intravenous therapy
 Respite care and hospice
 Physical, speech & occupational therapies
 Social Services, counseling & discharge planning
 Short & long term stays
 Outpatient rehabilitation program for those not requiring full-time care
 ‘Best Practice’ Award for ‘More-than-a-Meal’ program
Full calendar of activities that promote interest in life, vitality and wellness:
 Volunteer program with over 1000 volunteer hours each month
 ‘Furry Friends’, ‘Friendly Visits’ and ‘Quality Family Time Candlelight
Dinners’ programs
 Weekly entertainers with a variety of skills and talent
 Individualized plans
Call us today for more information. We accept all payor sources.
Webster House Health Center Director of Admissions,
Lorena Prado (650) 617-7350, M - F, 9 to 5.
Weekends (650) 328-3300
*Admissions available
every day of the week - 24/7
First Place Award: California
Long Term Care Medicine’s
INTERACT program for
reducing unnecessary
hospital readmissions.
American Geriatric Society
award for reducing
hospital readmissions.
Rotary Club of Menlo Park
grant for improving quality
of life in the memor y care
program through
pet/art/music therapy.
Person-Centered Care where
the resident is very involved
in their care decisions
along with the family.
Participants in the national
Quality First initiative for
Advancing Excellence in
America’s Nursing Homes.
We are a member of Aging
Services of CA, LeadingAge,
ASA, and AHMA-NCNH.
(see other side )
Health Center Eligibility
Admissions
(Admissions available every day of the week - 24/7)
Admission requests, by families, for our Health Center must have prior physician appr oval.
For acceptance we will need:
1. Medical records (history, physical), medical list and progress notes
2. Demographics sheet from physician’s office
3. Physician orders
4. Health Insurance ID card – must be presented within 24hrs of admission (photo copy acceptable)
Accepted Insurance & Payor Sources
Medicare
Managed Care (HMO)
(need prior authorization)
Aetna
Blue Cross
Blue Shield
Cigna
HealthNet
Health Plans San Mateo
Health Plans Santa Clara
Pacific Care
SecureHorizons
UnitedHealthcare
Private Pay
Medi-Cal
Explaining Therapy Terms
Occupational Therapy (OT) - Involves rehabilitation with Active Daily Living Skills (ADLS) such as dr essing,
toileting, upper body strengthening
Physical Therapy (PT) - Involves rehabilitation with bed mobility, transfers, ambulation, assisted devices,
upper & lower body strengthening
Speech-Language Pathology (SLP) - Involves maximizing individual's communication and cognitive skills
and also addresses swallowing disorders
-Swallowing deficits and disorders such as dysphagia
-Speech disorders such as aphasia
Staffing Ratio
Our Health Center staffs according to acuity levels, and in all cases complies with staffing r egulations.
Our Doctors
The Health Center’s physicians come from Stanford and Palo Alto Medical Foundation and all specialize in
geriatrics.
SNF License #220000434
Exceptional care, commitment and compassion
Webster House Health Center, CCRC, 437 Webster St., Palo Alto, CA 94301 (650) 328-3300 www.jtm-esc.org/webster-house