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Higher Education Faculty and Course Marketing Masterclass 2015 Developing and Implementing Marketing and Communication Strategies that Succeed in the Unique and Evolving Operating Environment of Higher Education Faculties Liquid Learning is delighted to present the Higher Education Faculty and Course Marketing Masterclass 2015. This new course provides an ideal opportunity to learn, network and navigate the unique challenges confronting marketing and communication professionals in a changing education sector. The program provides delegates with an opportunity to develop strategies to better articulate the benefits of their faculty to prospective students, academics and industry partners. EXPLORE: • Budget Management • Demonstrating ROI • Data Analytics • Best Practice Social Media • Analysing Customer Behaviour • Navigating Fee Deregulation • Content Marketing • Faculty Branding MODULE ONE: Managing Your Budget Appropriately within a Landscape of Revenue Uncertainty and Competition Jacqui Martin Director Sodona Consulting Group 16 & 17June 2015 Sydney 23 & 24 June 2015 Melbourne WHO WILL ATTEND Professionals in Higher Education Marketing and Communication including: • • • • • • • • • • • Marketing Director / Manager Faculty Marketing Manager / Executive / Coordinator Chief Marketing Officer Digital Marketing / Communication Social Media Branding Student Marketing and Recruitment International Engagement / Strategy Stakeholder / Community Relations Alumni Relations / Marketing Development / Fundraising EARLY BIRD & GROUP DISCOUNTS AVAILABLE MODULE TWO: Using Data and Analytics to Increase Reach and Leverage your Content Marketing Strategy Lisa Jane McDonald Director of Marketing (Australia) PlattForm Education Australia Register and Pay by 30 March 2015 to receive additional Value Plus Discounts! Please note participant numbers will be strictly capped to ensure a quality, interactive experience for attendees Phone: +61 2 8239 9700 Fax: +612 2 8239 9777 Booking Code - I 16 June 2015 - Sydney 23 June 2015 - Melbourne MODULE ONE: 9.00 - 4.30 Managing Your Budget Appropriately within a Landscape of Revenue Uncertainty and Competition Covering costs, along with delivering a significant surplus or profit is an important KPI for any marketing department. Over the next three years, academic institutions will experience a reduction of $1.1 billion in Government funding, creating a landscape of uncertainty amongst departments, faculties and organisations on the whole. With impacts to budgets imminent, it is a crucial time to evaluate campaigns and demonstrate return on investment from all marketing activities. Operating in a global environment, Higher Education institutions need to utilise tools that analyse data and evidence conversion rates from various marketing activities and communication channels. Using metrics to aid the validation of your value proposition to senior management can educate them in the organisational impacts of a successful marketing strategy. Through attending this workshop, delegates will gain strategies that can aid agility through periods of change and restructure, whilst enabling preparation for the impacts of fee-deregulation. Attendees can expect interactive discussion throughout the day, exploring how to consistently add value to their marketing strategies, whilst experiencing depreciation of their budgets. Key Takeaways: • Continuing to add value through marketing activities in a constantly changing landscape • Understanding the importance of cross-functional collaboration that will maximise the impact of both digital and print campaigns • Tools to aid management of stakeholder relationships, both internally and externally • Measuring and analysing data correctly in order to evidence demonstrable Return on Investment Overcoming the unknown impacts of fee deregulation and the affects upon your marketing activities • Defining your business model that will shape strategic direction of all marketing activities • Collaborating cross-functionally in order to educate broader issues outside of your department • Remaining innovative within a climate of financial uncertainty • Making the case for resources and identifying alternative revenue streams • Be prepared: Contingency planning for the long term Uncertainty within the external environment that will impact upon internal business activities • Maintaining momentum amongst internal and external stakeholders during periods of unrest • Reducing silo mentalities in order to increase efficiency • Continuing to build a strong and sustainable University reputation and faculty brand • Gaining competitive advantage: How have other academic institutions responded to change? Demonstrating Return on Investment: Using metrics in order to measure your marketing performance • Overcoming unpredictability: Using solid metrics in order to gauge consumer reaction to digital marketing material • Developing a data-driven mindset to achieve your marketing deliverables • Print v Digital: Understanding the digital sphere and how consumer behaviour is changing • Understanding financial terminology and processes in order to maintain authenticity when communicating to senior management EXPERT FACILITATOR: Jacqui Martin Director Sodona Consulting Group VALUE PLUS DISCOUNT Receive $300 off registration if you register and pay by 30 March 2015 SUPER SAVER DISCOUNT Receive up to $200 off registration if you register and pay by 20 April 2015 17 June 2015 - Sydney 24 June 2015 - Melbourne MODULE TWO: 9.00 - 4.30 Using Data and Analytics to Increase Reach and Leverage your Content Marketing Strategy The world of digital and online marketing is constantly changing. In order to remain authentic and unique to your target audience, it is imperative to continually assess your value proposition. There are many tools available to consumers at the click of a button; however in order to leverage digital platforms and gain competitive advantage, marketers must understand how effective use of social platforms can increase reach and influence consumer behaviour . With traditional marketing techniques becoming less effective to audiences, marketing professionals need to restructure engagement strategies that are non-invasive, yet deliver consistent, ongoing and valuable information. Looking beyond Higher Education to brands that are favoured by students is an important technique that will enable you to understand and target your audience with greater precision. Through attending this workshop, delegates will be provided with a key understanding of how to develop innovative marketing strategies by utilising new and existing technologies. Interactive discussion will equip delegates with tools and techniques to adapt their approach to social media platforms, ultimately increasing enrollment numbers and financial return. Key takeaways: • Identify trends in consumer behaviour to ensure your brand remains current and in touch with students • Understand the purpose of your value proposition to ensure it achieves desired outcomes • Develop ‘smart marketing’ skills in order to adapt to the constantly changing needs of consumers • Manage risk effectively in order to reduce social media crises Maximising your social platforms to increase lead generation and advance conversion rates • Generating numbers: Improving enquiry and response rate to increase enrollment • Utilising existing and new technologies in order to maximise your marketing presence • Utilising marketing metrics to personalise your marketing strategy • Reviewing your value proposition to ensure it is achieving its deliverables Working in a competitive environment: Strategies to leverage your University’s brand • Personalising your marketing strategy: Strengthening your brand and creating a customer-centric image • Analysing data in order to gain insights that will inform a marketing strategy • Refine your tactics in order to achieve a steady marketing rhythm • Discuss: Stories of success and failure on a national and international level Using Social Media effectively in order to minimise risk • A guide to social media best practices: Educating, informing and aligning an organisation-wide approach • Damage control: Responding to negative exposure • Policies and procedures: Implementing an approval process to ensure consistency in your internal and external media posts Analysing consumer behaviour: Understanding your target audience • Anticipating needs and exceeding expectations: Changing world of digital and online marketing • Understanding the student lifecycle: Strategies to increase student experience before, during and after University • Reviewing tools and techniques available that will measure your social influence score Case study: Looking beyond higher education to brands that are popular among students EXPERT FACILITATOR: Lisa Jane McDonald Director of Marketing (Australia) PlattForm Education Australia Phone: +61 2 8239 9700 Fax: +61 2 8239 9777 www.liquidlearning.com.au EARLY BIRD DISCOUNT Receive $100 off registration if you register and pay by 18 May 2015 INTRODUCING YOUR FACILITATORS: Jacqui Martin Director Sodona Consulting Group Jacqui Martin brings years of senior executive experience in Government and education to add value and perspective to your business and assist in achieving your business goals. She believes in building relationships, valuing partnerships and understanding the importance of integrated brand, marketing and communications to business success. She excels at developing teams and individual staff - coaching and encouraging people to be their best. Jacqui has been the recipient of a number of AMI Awards for brand, communications and campaign success and is a member of key professional organisations such as PRIA, IABC, Company Directors. Jacqui’s capabilities include: strategic marketing communications, business process analysis, procurement and outsourcing, partnership development, community engagement, stakeholder mapping and role coaching. Lisa Jane McDonald Director of Marketing (Australia) PlattForm Education Australia Lisa Jane McDonald is Director of Marketing at PlattForm Australia, a leader in online education management and investment. PlattForm partners with Universities enabling their online programs across the full student lifecycle. Lisa Jane has worked in tertiary education marketing for more than 10 years, specifically web, search marketing, social and more recently content marketing. She has a passion for all things digital, and experience at Monash University and Swinburne University as well as the VET sector. She now works with partner universities marketing their online programs across multiple channels and is always looking for new ways to find and converse with the most relevant and interested audiences for her partners. WORKSHOP SCHEDULE • • • • • ! 8.30 - 9.00 9.00 - 10.40 10.40 - 11.00 11.00 - 12.30 12.30 - 1.30 Registration Session One Morning Tea Session Two Lunch To request an electronic version for easy circulation, email [email protected] • • • • 1.30 - 3.00 3.00 - 3.20 3.20 - 4.30 4.30 Session Three Afternoon Tea Session Four Close of Workshop SPONSOR TODAY! Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9700 or email: [email protected] Booking Form Higher Education Faculty and Course Marketing Masterclass 2015 16 & 17 June 2015 Sydney 23 & 24 June 2015 Melbourne VALUE PLUS DISCOUNT SUPER SAVER DISCOUNT EARLY BIRD DISCOUNT Receive up to $300 off registration if you book and pay by 30 March 2015 Receive up to $200 off registration if you book and pay by 20 April 2015 Receive up to $100 off registration if you book and pay by 18 May 2015 1 Registration Information Organisation Name Address Title Suburb Full Name or TBA Title Position State Full Name or TBA Title Position Phone Fax Fax Phone Email Sydney Please select c MODULE ONE your modules c MODULE TWO Melbourne c MODULE ONE c MODULE TWO Full Name or TBA Position Phone Email Fax Email Sydney Please select c MODULE ONE your modules c MODULE TWO Melbourne c MODULE ONE c MODULE TWO Sydney Please select c MODULE ONE your modules c MODULE TWO c Please confirm my registration for the Higher Education Faculty and Course Marketing Masterclass 2015 Your Investment No. # Standard Rate Early Bird Rate* Super Saver Rate** Value Plus Rate*** Two Days Options (per person) $2295 + GST = ($2524.50) $2195 + GST = ($2414.50) $2095 + GST = ($2304.50) $1995 + GST = ($2194.50) One Day $1295 + GST = ($1424.50) $1245 + GST = ($1369.50) $1195 + GST = ($1314.50) $1095 + GST = ($1204.50) * Receive $100 off registration if you register and pay by 18 May 2015 ** Receive up to $200 off registration if you register and pay by 20 April 2015 *** Receive up to $300 off registration if you register and pay by 30 March 2015 Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Group Discounts Available: 3 – 4 people: 10% off Standard Rate 5 + people: 15% off Standard Rate Conditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to the Super Saver and Early Bird rates. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts. Fax this form to: 3 TOTAL incl GST All Prices listed in Australian Dollars HEFM0615 - I +61 2 8239 977 Please call us if you require any assistance on: +61 2 8239 9700 Payment Details Please Note: Payment is required prior to attending this event. Credit Card Details - Please charge my credit card for this registration: c Credit Card Card Type c Cheque (payable to Liquid Learning Group Pty Ltd) c Electronic Funds Transfer c Visa c MasterCard c Diners Club c American Express Note: 2% surcharge applies to Diners Club and American Express payments Card Number Expiry c Please invoice me: Full Name as on card Purchase Order No. # Please quote ref HEFM0615 and registrant name Signature Authorisation X Send To Electronic Funds Transfer (EFT) Please transfer funds directly to: Westpac Account Name: Liquid Learning Group Pty Ltd BSB: 032 002 Account No: 407 273 SWIFT Code: WPACAU2S Amount Cardholder’s Contact Number 5 Melbourne c MODULE ONE c MODULE TWO * Please photocopy this form if more than three will attend 2 4 Postcode Authorising Manager’s Details: This registration is invalid without a signature. Name Position Signature Date X Fax 7 Mail +61 2 8239 9777 * Liquid Learning Group Pty Ltd GPO Box 1542 Sydney NSW 2001 Registration Policy If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details. Liquid Learning Group Pty Ltd takes all care to produce high quality events that deliver as promised. All advertised details are correct at time of publishing. However, when circumstances beyond our control prevail, we reserve the right to change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances arise whereby performance of the event is no longer feasible, possible or legal. Liquid Learning Group Pty Ltd will not be responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event. If an event is cancelled or rescheduled, Liquid Learning Group Pty Ltd will make every effort to contact every registered delegate; if an event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use towards any future Liquid Learning Group Pty Ltd event held in the twelve months following date of issuance. Email : Phone [email protected] ) +61 2 8239 9700 Disclaimer Liquid Learning Group Pty Ltd has taken due care in selecting qualified professionals as its authors and course facilitators. The information provided by course facilitators is not produced by Liquid Learning Group Pty Ltd and should not be regarded as advice. Liquid Learning Group Pty Ltd accepts no responsibility for reliance on such information and recommends that its clients seek further professional advice. Privacy Statement Liquid Learning Group Pty Ltd is committed to your privacy. All information collected on this registration will be held in the strictest of confidence and in accordance with the Privacy Act 1988. Liquid Learning Group Pty Ltd will add your information to a secure database. This will be used primarily to contact you for ongoing research, product development and notice of future events and services offered by Liquid Learning Group Pty Ltd. Occasionally you may receive information from organisations associated with Liquid Learning Group Pty Ltd. If you do not wish to receive such information please tick this box: c To update or have your details deleted please advise our Database team at Liquid Learning Group Pty Ltd, Level 9, 80 Clarence Street, Sydney NSW 2000, PH: +61 2 8239 9700, FX: +61 2 8239 9777, email: [email protected] © 2015 Liquid Learning Group Pty Ltd ACN 108 415 354