Profiles of Key Personnel - March 2015

MIGA Profiles of Key Personnel
MIGA offers a team of senior personnel with significant experience in all aspects of
medical and professional indemnity insurance.
The following professional staff are supported by a team of administrative assistants
who are pivotal to ensuring all aspects of our business are executed and delivered
consistent with our quality and service culture.
Mandy Anderson
CEO and Managing Director
Mandy has an extensive insurance career having held senior management positions in insurance
broking with Sedgwick Ltd and insurance and risk management consulting with KPMG.
Mandy joined MIGA just prior to the medical indemnity crisis of 2000/2001. She has not only
successfully guided MIGA and its clients through the most difficult and challenging time in its
history, but the organisation has continued to grow nationally both in its client base and reputation.
Qualifications
Bachelor of Arts, Social Sciences
Senior Associate - Australian & New Zealand Institute of Insurance and Finance
Business Certificate in Insurance
Year joined MIGA
2000
Corporate Services
Natalie Simmons
National Manager - Corporate Services
Prior to joining MIGA Natalie gained significant experience in corporate accounting roles with
FH Faulding and Co and Mobil Oil Australia.
Natalie’s team provides accounting, business and IT services internally and completes all of our
statutory and Medicare Australia reporting.
Qualifications
Professional Certificate in Management
CPA
Bachelor of Economics (Accounting)
Year joined MIGA
2002
Claims & Medico-legal Support
Cheryl McDonald
National Manager - Claims and Legal Services
Cheryl has managed the Claims Department at MIGA for more than 16 years. Prior to this she
worked as a claims manager in the public health system and prior to that as a legal practitioner in
private practice.
Cheryl manages a team of solicitors who provide claims management and medico-legal advice to
MIGA’s clients.
Qualifications
Bachelor of Laws
Graduate Diploma of Legal Practice
Admitted to Practice as a barrister and solicitor in the Supreme Court of South Australia
Year joined MIGA
1998
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MIGA Profiles of Key Personnel
Claims & Medico-legal Support
Anthony Mennillo
Senior Claims Solicitor
Anthony is a legal practitioner with many years experience, specialising in medical negligence and
medical disciplinary matters. Prior to joining MIGA he worked with a major legal practice
specialising in this area.
Anthony takes an active role in the legal advice service and the management of claims files
including briefing and instructing external panel solicitors.
Qualifications
Bachelor of Laws (Hons)
Bachelor of Science (Jurisprudence)
Graduate Diploma of Legal Practice
Admitted to Practice as a barrister and solicitor in the Supreme Court of South Australia
Year joined MIGA
2004
Marie-Clare Elder
Senior Claims Solicitor
Marie-Clare is a legal practitioner who has specialised in health, medical negligence and personal
injury litigation within the insurance and public hospital environments. A former clinical nurse
specialist in intensive care, she also brings to the role a wealth of healthcare knowledge and
first-hand healthcare experience.
In her role Marie-Clare heads up our Claims Department in Sydney and is responsible for the
provision of general legal advice and the management of litigated claims, coronial inquests and
employment matters.
Qualifications
Bachelor of Laws
Master of Laws
Graduate Diploma of Legal Practice
Bachelor of Nursing
Admitted to Practice as a barrister and solicitor in the Supreme Court of New South Wales, and the
United Kingdom
Year joined MIGA
2013
Victoria Webster
Claims Solicitor
Prior to joining MIGA, Victoria worked as a private legal practitioner specialising in medical
negligence and personal injury litigation. A former physiotherapist, Victoria brings to the role a
wealth of healthcare knowledge and experience in medico-legal matters.
Victoria is also involved in claims management, instructing in coronial and medical board matters
and provides advice and support to MIGA policyholders.
Qualifications
Bachelor of Laws (Hons)
Bachelor of Arts (Jurisprudence)
Graduate Diploma of Legal Practice
Diploma Physio (AUA)
Admitted to Practice as a barrister and solicitor in the Supreme Court of South Australia
Year joined MIGA
2008
Mark Helier
Claims Solicitor
Mark joined the Claims Department after working in MIGA’s Risk Management Department. He
has previously worked as a physiotherapist, and after gaining his law degree worked in private legal
practice and then managing workers compensation claims for an insurer and an exempt employer.
In his role Mark provides advice and support to MIGA policyholders through his involvement in
claims management and instruction in coronial and medical board matters.
Qualifications
Bachelor of Laws (Hons)
Graduate Diploma of Legal Practice
Bachelor of Applied Science (Physiotherapy)
Admitted to Practice as a barrister and solicitor in the Supreme Court of South Australia
Year joined MIGA
2008
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MIGA Profiles of Key Personnel
Underwriting & Client Services
Maurie Corsini
National Manager - Underwriting
Maurie has held underwriting, claims management, account management and consulting roles in
the broking and general insurance industry for over 39 years.
Maurie brings a wealth of experience to MIGA and has been instrumental in the ongoing
development of our insurance policies.
Qualifications
Associate Diploma of Arts
Qualified Practising Insurance Broker - to May 1999
Associate of the National Insurance Brokers Association - to May 1999
Year joined MIGA
2000
Nihal D’Cruz
Underwriting and Risk Education Manager - Eastern
Nihal joined MIGA following the acquisition of Invivo. Prior to that Nihal held underwriting, risk
management and claims roles with Invivo, Primary Health Care Ltd and Allianz Australia.
Nihal brings considerable experience in both insurance and risk management. In his role, he is
responsible for underwriting and risk education in the eastern states.
Qualifications
Master of Insurance and Risk Management
Diploma in Financial Services
Senior Associate, Australian and New Zealand Institute of Insurance and Finance
Bachelor of Science
Year joined MIGA
2013
Carolyn Norris
National Manager - Client Services
Carolyn has 25 years underwriting experience and prior to joining MIGA was responsible for
underwriting both single risk and whole of account programs primarily focussing on casualty
business including General Liability, Umbrella Liability, Professional Indemnity, Directors and Officers
Liability and Medical Malpractice.
Carolyn leads a dedicated team with a strong focus on providing quality advice and personal service
to our client base. The high service ratings we achieve in our ongoing market research are
testament to our team’s commitment.
Qualifications
ASIC RG146 Tier 2 General Insurance Compliance - General and Personal Advice
Year joined MIGA
2014
Neil Rankine
Business Development Manager - Corporate
Neil’s insurance career spans over 40 years, encompassing many different lines of insurance in both
underwriting and broking.
His broad experience has proven invaluable in the successful launch of our Business Medical
Indemnity product across Australia.
Qualifications
Senior Associate, Australian and New Zealand Institute of Insurance and Finance
Year joined MIGA
2006
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MIGA Profiles of Key Personnel
New Business & Retention
Cassandra Schrader
National Manager - Business Development
Cassandra joined MIGA following the acquisition of Invivo. She has experience in sales and
marketing having spent 10 years extensively in finance and insurance and 5 years in retail. The last
9 years have been in the medical indemnity industry.
Cassandra leads our New Business and Retention Team with the objective of providing the best
advice and product solutions to our clients.
Qualifications
Marketing Certificate
Tier 2 Personal Advice
Year joined MIGA
2013
Tim Hall
Business Relationship Manager - Western
Tim leads our Western New Business and Retention Team with the objective of providing the best
advice and product solutions to our clients.
He has 25 years of frontline sales experience including leadership of retail banking branches, mobile
lenders and financial planners.
Qualifications
Diploma of Business - Frontline Management
PS146 Advisor Accreditation
Year joined MIGA
2011
Risk Management
Liz Fitzgerald
National Manager - Risk Services
Liz is a qualified nurse and holds a Bachelor of Laws. Liz adds great depth to our risk management
team with her medical and legal backgrounds combining to provide unique insights.
During her nursing career Liz practised in Australia and the USA and in many areas of nursing
including as a midwife and as a flight nurse with the RFDS.
Qualifications
Bachelor of Laws
Graduate Diploma of Legal Practice
Bachelor of Nursing
Aviation Nursing Certificate
Critical Care Certificate
Year joined MIGA
2005
Keryn Hendrick
Risk Education Manager
Keryn is responsible for the ongoing development of our Risk Management Program for clients.
Prior to joining us Keryn developed and managed a similar style of Risk Management Program for
the Law Society of South Australia, delivering risk education to legal professionals. Keryn has over
29 years experience working either as a practising lawyer, consultant or risk manager.
Qualifications
Bachelor of Laws
Admitted to Practice as a barrister and solicitor in the Supreme Court of South Australia
Year joined MIGA
2003
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MIGA Profiles of Key Personnel
Human Resources Management
Jane O’Sullivan
National Manager - Human Resources
Jane plays a pivotal role in the ongoing development and delivery of MIGA’s Human Resource
strategies, policies and procedures.
She brings over 20 years of HR management experience to the role with specific focus on employee
recruitment/retention, performance management, staff training and professional development.
Qualifications
Bachelor of Arts
Bachelor of Education
Year joined MIGA
2008
Marketing & Communications
Adam Hughes
Marketing Manager
As Marketing Manager, Adam is responsible for the growth and management of our brand
through our communications with clients, policyholders and stakeholders.
Adam’s background is in the financial services industry, dealing with similarly complex products in
the areas of wealth management and superannuation.
Qualifications
Bachelor of Management (Marketing)
Associate Fellow of the Australian Marketing Institute
Certified Practising Marketer
Year joined MIGA
2005
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