NMHCCF Business Plan Strategy 2014-2017

National Mental Health Consumer and Carer Forum Strategy 2014 – 2017
2015 – 2017 Core Activities
Strategy
2017 Outcomes
1 COLLABORATION
Enhance, promote and progress
genuine national partnerships and
inclusion of mental health consumers
and carers at all levels of government
and community.
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Consult and complete correspondence with identified key stakeholders
Align consultation outcomes with existing NMHCCF work plan activities
Communicate and finalise contract negotiation with funding bodies
Renew existing MOU’s and establish MOUs with new identified organisations
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2 PROMOTION
Improve access to, and sharing of,
NMHCCF information between
national, state and territory networks
and organisations.
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Implement Communication strategy against scheduled timeframe
Design a distribute a suite of consistent brand and standardised NMHCCF materials
Identify and source funding for NMHCCF projects, publications and Advocacy Briefs
Design a NMHCCF digital presence plan that includes website utilisation and search
engine optimisation
 Communication impact and reach increased
 Promotional materials actively in use and
NMHCCF brand recognition increasing
 Additional funds secured increased project
and publication outputs
 Website analytics identify an upwards trend in
use and time spent on the website
3 CAPACITY
Increase capacity of mental health
consumers and carers to advocate for
and participate in legislation and policy
development, implementation, delivery
and evaluation at all levels.
 Research and share information about capacity improvement and professional
development opportunities available to consumers and carers
 Design and develop capacity building activities to be integrated into NMHCCF and National
Register skill and development workshops and other mental health conferences
 Use website and emails to share stories of lived experience and provide practical advice on
ways consumers and carers can participate
4 ADVOCACY
Provide an informed strong and unified
voice on consumer and carer issues to
government, the mental health sector
and other identified stakeholders.
 Revise new NMHCCF member induction process to include advocacy process
 Revise members roles and responsibilities section of the NMHCCF Operating Guidelines to
contain information on the advocacy process, including how advocacy briefs, position
papers and submissions are produced
 Increase NMHCCF member awareness of the agreed views of the Forum by each
familiarising themselves with the key messages of all advocacy briefs and publications, and
seeking an understanding of membership views via the secretariat when information is not
able to be sourced via advocacy briefs or publications
 Maintain a high quality standard of production of advocacy briefs and publications
 Develop a distribution strategy to increase circulation and dissemination of advocacy briefs
and publications
 Ensure website language is balanced between professional engagement and consumer
and carer appropriate terminology
NMHCCF profile and influence increased
Work plan activities aligned and implemented
Operational funding secured
Identified MOUs alliances established
 Increased consumer and carer capability for
advocacy, leadership, committee membership
and national representation
 Increased penetration and awareness of
advocacy skills, evidenced by consumer and
carer desire to participate in advocacy,
leadership, national representation and the
shared benefits of participation widely
understood
 NMHCCF members have read and can
reference collective key points in all existing
NMHCCF advocacy briefs and publications
 NMHCCF members utilise and consistently
speak from the recommendations and views
pertained in the advocacy briefs when
representing the NMHCCF
 10 advocacy briefs aligned to consumer and
carer issues developed
 Consumers and carers utilise the NMHCCF
website as an information and reference portal
5 PRACTICES
Identify and promote good and ethical
mental health initiatives, ensure the
adherence of human rights principles
and legislation. Insist on meaningful
inclusion and recognition of consumers
and carers in all aspects of a
contributing life framework.
 Conduct annual literature review, including evidence of good and ethical mental health
initiatives
 Develop a reference guide of human rights principles and legislation for the use and
education of consumers and carers, including the UN Convention on the Rights of Persons
with Disabilities and Australia’s Civil Society Reports.
 Seek evidence from mental health services demonstrating inclusion and recognition of
utilising lived experience expertise in their services
 Identify mental health service practices that do not adhere to human rights principles and
legislation
 Good and ethical information available as a
resource on the website
 Human rights reference guide disseminated to
key stakeholders
 Evidence based inclusion initiatives
referenced on website and in material
production
 Letters sent to all federal and shadow
ministers and relevant departments
6 KNOWLEDGE
Build a knowledge base of mental
health services and programs, national
and jurisdictional plans, Acts and
strategies to underpin and inform the
work of the NMHCCF.
 Develop knowledge of current status of mental health plans, Acts and strategies and
understand planning processes
 Identify and develop a database of the key groups and individuals responsible for national
and state/territory mental health activities
 Advocate to identified decision makers of mental health plans and strategies to influence
planning activity outcomes
 Ensure identified information is accessible
 All work plans and strategies reference
existing mental health plans where
appropriate
 A database of key contacts is available
 Relationships with key groups and individuals
are strong
 Increased consumer and carer knowledge of
mental health plans, Acts and strategies.
NMHCCF members identified the following six priority areas; these priorities create a pathway and determine what needs evaluation within the goals of our 2015 –
2017 work plan activities.
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PERSON CENTRED APPROACH
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PROMOTE CONSUMER AND CARER PARTICIPATION
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SOCIAL INCLUSION AND RECOVERY
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PSYCHOSOCIAL DISABILITY
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PEER WORKFORCE
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RIGHTS DISABILITY AND MENTAL HEALTH