2014 San Francisco Five Star Home Professionals

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2014 San Francisco
Five Star Home
Professionals
Real Estate
Agents
Mortgage
Professionals
Five Star Professional partnered with San Francisco
magazine to identify real estate, mortgage and insurance
professionals in the San Francisco area who deliver
outstanding service and client satisfaction. The Five Star
Professional research team contacted thousands of recent
homebuyers, as well as other consumers. Clients may also
submit evaluations online. Phone, mail and online
respondents rated their service professional on criteria
such as overall satisfaction and whether they would
recommend the provider to a friend. The research
m e t h o d o l o g y a l l o w s n o m o re t h a n 7 p e rc e n t o f
professionals in each category to receive the award. This
year ’s winners are listed and profiled in the following
pages (see each award winner’s listing for more details).
Research
DISCLOSURES
Home/Auto
Insurance Professionals
Professionals who satisfied each of the following objective
criteria were named a 2014 San Francisco Five Star Real
Estate Agent, Five Star Mortgage Professional or Five Star
Home/Auto Insurance Professional:
1. Received a qualifying client satisfaction rating.
2. Satisfied the applicable state licensing requirements.
3. A ctively employed as a licensed professional for a
minimum of three years.
4. Favorable regulatory and complaint history review.
5. Satisfied minimum client volume or production on a
one-year and three-year basis (number and volume of
transactions or number of client households served).
• The 2014 Five Star Real Estate Agents, Mortgage Professionals
and Home/Auto Insurance Professionals do not pay a fee to
be included in the research or the final list.
• E ach professional is screened against state
governing bodies to verify that licenses are
current, and no disciplinary actions
are pending.
• The inclusion of a real estate agent, mortgage professional or insurance professional on
the final lists should not be construed as an endorsement by Five Star Professional
or San Francisco magazine.
• The research process incorporates a statistically valid sample in order to identify
the professionals in the local market who score highest in overall satisfaction. These
professionals are not included on the list unless their score is statistically valid.
For more information on the Five Star award and the research/selection methodology,
go to www.fivestarprofessional.com.
FS • 1 — www.fivestarprofessional.com
2014 Five Star Home Professionals
©
SPECIAL ADVERTISING SECTION
2014 Five Star Real Estate Agents
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©
Five Star Real Estate Agents
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Don’t try to be all things to all people.
Stick to what you know best.
©
— Five Star award winner
“Keep up with market
conditions, so you are
always knowledgeable.”
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©
Tell clients what they need to hear,
not what they want to hear.
Five Star Professional surveyed San Francisco area residents who purchased a home priced at more than $150,000 within a 36-month period (April 2011 to
March 2014). The final list of 2014 San Francisco Five Star Real Estate Agents is a select group, representing less than 2 percent of real estate agents in the
area. Evaluations were collected by mail, phone and online at www.fivestarprofessional.com/homesurvey.
All award winners are sorted by city and listed alphabetically by last name.
All Areas
Anthony Cassel · Sotheby’s International
Realty
Doris Abouav · Coldwell Banker
Sabrina Caton · Prudential California Realty
Zarine Batliwalla · Better Homes and
Gardens JF Finnegan
Tami Chiu · Coldwell Banker
Bob Bedbury · Coldwell Banker
Kelley Benetti · Coldwell Banker
Page 7
Tom Benoit · Coldwell Banker Residential
Brokerage
Sejal Binnings · Pacific Union
Jennifer Bowes · Bradley Real Estate
Dubie Breen · Decker Bullock Sotheby’s
International Realty
Page 8
Nancy Brooks-Kadaba · Intero Real Estate
Laura Bryant · Keller Williams Peninsula
Estates
Arundel Burrell · Holmes Burrell Real Estate
Alan Canas · Today Sotheby’s International
Realty
Phillipa Criswell · Decker Bullock
Sotheby’s International Realty
Page 8
Edward Curley, Jr. · Keller Williams
Nonnie Dinges · McGuire Real Estate
Thomas Dreyer · Alain Pinel, Realtors
Maxine Dumas · Dumas & Company
Michelle Dumas · Dumas & Company
Deirdre Evershed · Decker Bullock
Page 8
Justine Ford · Today Sotheby’s International
Realty
Rob Gomberg · Alain Pinel, Realtors
Joanne Weil Heald · Empire Realty
Associates
Chelsea E. Ialeggio · Decker Bullock
Margaret Monaco · Decker Bullock Sotheby’s
Drew Morgan · RE/MAX Star Properties/
MorganHomes.com
Kim Morgan · Coldwell Banker
Bryan Jacobs · RealSmart Properties
Dennis Morrow · Paradise Properties
William Johnson · Coldwell Banker
Elbert Mui · Nu Level Realty
Bob Kamangar · Sereno Group
Karin Narodny · Sotheby’s International
Realty
Kevin Kearney · Vanguard Properties
Jim King · Pacific Union International
Lori Legler · Alain Pinel, Realtors
Dorinne Low · Pacific Union/Christie’s
International Real Estate
James Ma · Coldwell Banker
Page 6
Liz McCarthy · McGuire Real Estate
Shupan Gan · Prudential California Realty
Jim Minkey · Today Sotheby’s International
Realty
Timothy Gilmartin · The Gilmartin Group
Dee Molina · HomeQuest Properties
Page 5
Benny Nguyen · Akimax Realty & Mortgage
Candace Nordstrom · Coldwell Banker
Lynn North · Alain Pinel, Realtors
Cresencia Orozco · Alliance Bay Realty
Susan Peterson · Pacific Union
Stefan Schermerhorn · Holmes Burrell Real
Estate
Mike Shaw · Vanguard Properties
Page 4
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All award winners are sorted by city and listed alphabetically by last name.
John Shroyer · Today Sotheby’s International
Realty
Barbara Major · Decker Bullock Sotheby’s
Belmont
Whitney Potter · Pacific Union
Christine Morgan · RE/MAX Star Properties/
MorganHomes.com
John Zeiter · Decker Bullock Sotheby’s
International Realty Page 5
Mountain View
Berkeley
Debra Alber · Sotheby’s International Realty
Carla Dimond · Catarra
Page 8
Novato
Brisbane
Ron Davis · Ron Davis & Company Real
Estate
Kenneth Fowler · Lion and Foster
International
Gabrielle Dahms · Premier Properties
Faye DiBachi · Zephyr Real Estate
Ana Dierkhising · Pacific Union/Christie’s
International Real Estate
Heidi Mueller · Better Homes and Gardens
Real Estate
Mike Murphy · Paragon Real Estate Group
Landon Nash · Redfin
B.J. Droubi · Coldwell Banker
Diana Nelson · Paragon Real Estate Group
Lamisse Droubi · Coldwell Banker
Gina Nibbi · Pacific Union
Tanya Dzhibrailova · Zephyr Real Estate
R. Lee Patterson · Zephyr Real Estate
Tim Farrell · Coldwell Banker Previews
International
Mark Peschel · Zephyr Real Estate
Jina Farzinpour · RE/MAX
Jeffrey Plocher · Vanguard Properties
Reid Rankin · Coldwell Banker
Page 6
Stacy Lynch · RE/MAX
Mary Fenton · Sotheby’s International Realty
Jean Nicol · Coldwell Banker
Carole Fogelstrom · Today Sotheby’s
Oakland
Wes Freas · Zephyr Real Estate
Doug Fuller · Highland Partners
William Freeman · McGuire Real Estate
Palo Alto
Sandra Gandolfo · Barbagelata Real Estate
Janet Schindler · Sotheby’s International
Realty
John Barman · Alain Pinel, Realtors
Adam Gavzer · McGuire Real Estate
Susan Schultes · Paragon Real Estate Group
Phil Houston · Coldwell Banker
Greg Celotti · Alain Pinel, Realtors
Matthew Goulden · Zephyr Real Estate
Caroline Scott · Zephyr Real Estate
Stephan Marshall · Coldwell Banker
John Forsyth James · Alain Pinel, Realtors
Hugh Groocock · Zephyr Real Estate
Amanda Sharp · Paragon Real Estate Group
Ellen Mazzoni · Alain Pinel, Realtors
Gregory Stange · Coldwell Banker
Tim Gullicksen · Zephyr Real Estate
Anna Shea · Barbagelata Real Estate
Carmen Miranda · Alain Pinel, Realtors
Page 5
Redwood City
Katharine Holland · Coldwell Banker Market
Street Office
John Solaegui · Paragon Real Estate Group
Alex Kononoff · Keller Williams
Diane Hourany · Zephyr Real Estate
Carol Solfanelli · Pacific Union
Page 8
San Anselmo
Sherri Howe · Zephyr Real Estate
Anna Spathis · Pacific Union International
Zamira Solari · Bradley Real Estate
Shannon Boyle Hughes · Pacific Union
International
Jerry Stynes · Barbagelata Real Estate
Burlingame
Mike Bohnert · Coldwell Banker
Susan Freddie · Better Homes and Gardens
JF Finnegan
Lisa Goodwill · Coldwell Banker
Maureen Harber · Alain Pinel, Realtors
Page 6
Corte Madera
Tyler Grossman · Alain Pinel, Realtors
Peter Pickrel · Coldwell Banker
San Bruno
Half Moon Bay
Patrick Ryan · Alain Pinel, Realtors
Hillsborough
Linda Scheifler Marks · Alain Pinel,
Realtors Page 7
Los Altos
Merrian Nevin · Coldwell Banker
Diane Schmitz · Sereno Group
Kelly Kang · Paragon Real Estate Group
Page 2
Anne Oliva · Marshall Realty
Steve Bellumori · Coldwell Banker
Penelope Huang · RE/MAX Distinctive
Properties
Veronica Kogler · Coldwell Banker
San Francisco
William Kitchen · Zephyr Real Estate
Carol Gurley Bullock · Keller Williams
Brooke Krohn · Hill & Company
Stacy Clark · Keller Williams
Roger Landry · Better Homes and Gardens
Mason-McDuffie Real Estate
Sarah Parsons · Coldwell Banker
Craig Ackerman · Ackerman Realty Group
Stephanie Ahlberg · Hill & Company
San Mateo
Carly Baleix · Alain Pinel, Realtors
Arlene Sullivan · Coldwell Banker
Stephen Barber · Guaranteed Rate
Jim Laufenberg · Coldwell Banker
Page 7
San Rafael
Cece Blase · Paragon Real Estate Group
Patricia Lawton · Alain Pinel, Realtors
Kelley Eling · Marin Modern Real Estate
Betty Brachman · Sotheby’s International
Realty
Linda LeBlanc · Paragon Real Estate Group
Hetti Schramm · Coldwell Banker
Rob Levy · Sotheby’s International Realty
Sausalito
Barbara Callan · McGuire Real Estate
Lisa Camozzi · Coldwell Banker
Sue Mahlstedt · Coldwell Banker
JoAnne Berlin · Alain Pinel, Realtors
Patricia Carapiet · Paragon Real Estate Group
Kevin Markarian · Zephyr Real Estate
Jeffrey Brown · Alain Pinel, Realtors
Claire Chessen · Zephyr Real Estate
Dan Marshall · Alain Pinel, Realtors
Erika Davito · Marin Modern Real Estate
Donna Colangelo · Intero Real Estate
Kevin McLeod · Paragon Real Estate Group
Bar Haney · Pacific Union
Jamie Comer · McGuire Real Estate
Rick Mei · Vanguard Properties
Todd Mahoney · Coldwell Banker
Angie Cocke · CENTURY 21 M&M and
Associates
Robert Kinoshita · Coldwell Banker/The
Kinoshita Group
Mill Valley
Page 8
San Jose
Bob Bredel · Today Sotheby’s International
Realty
Robert Callan, Jr. · McGuire Real Estate
Jill Hill · Coldwell Banker
Jeffrey Salgado · McGuire Real Estate
Bernie Katzmann · Vanguard Properties
Page 4
Joan Loeffler · Zephyr Real Estate
Page 8
Violaine Mraihi · Intero Real Estate
Julie Rogers · Domicile Properties
San Carlos
Jeffrey Banks · Coldwell Banker
Menlo Park
Daniel Risman-Jones · Vanguard Properties
Donna Cooper · Hill & Company
Pamela Culp · Alain Pinel, Realtors
Page 3
Marla Moresi-Valdes · McGuire Real Estate
Scott Morton · Vanguard Properties
Page 7
Nadine Greenwood · Decker Bullock
©
2014 Five Star Mortgage Professionals
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Five Star Mortgage Professionals
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Five Star Mortgage Professionals
Remember your
goals and
don’t let
emotions make
the decisions.
Five Star Professional surveyed more than 74,000 San Francisco homeowners. The final list of 2014 San Francisco Five Star Mortgage Professionals is a select
group, representing less than 5 percent of mortgage professionals in the area. Evaluations were collected by mail, phone and online at
www.fivestarprofessional.com/homesurvey.
All award winners are listed alphabetically by last name.
Maria Anderson · Wells Fargo
Home Mortgage
Phillip Delianides · Banc of California
Greg Lartilleux · Avenir Mortgage Planners
Raffi Soghomonian · Bank of America
Dylan Dempster · Banc Home Loans
Irina Lazo · Wells Fargo Home Mortgage
Jay Sondhi · Guaranteed Rate
James Argo · Guarantee Mortgage
Karen Douglas · Stonecastle Land and Home
Financial
Carl Le · First California Mortgage
Robert Spinosa · RPM Mortgage
John Assily · RPM Mortgage
Cristy Egan · Princeton Capital
Pamela McGee · Guarantee Mortgage
Debra Stedt · Guarantee Mortgage
Tom Banducci · Guaranteed Rate
Michael Ervin · WJ Bradley Mortgage
Nevin Miller · Pinnacle Capital
Paul Stella · American Pacific Mortgage
Stephen Barber · Guaranteed Rate
Fadi Faraj · Premier Lending
Mike Molina · CHL Mortgage
Eva Strnad · Union Bank
Karen Bartholomew · Summit Funding
Michael Farrell · Wells Fargo Home Mortgage
Elizabeth Moore · All Western Mortgage
John Sutherland · Mortgage Master
Erika Brown · EverBank
Evelyn Freitas · C2 Financial Corporation
Linda Munoz · EverBank
Dyann Tresenfeld · First Republic Bank
Tracy Andreini · Opes Advisors
Page 10
Denise Cadwell · Wells Fargo Home Mortgage
Peter Godden · Opes Advisors
Phillip Cannon · Opes Advisors
Dennis Greene · Princeton Capital
Mathew Carson · First Capital Group
Andrew Grossman · Princeton Capital
Philip Caulfield · Opes Advisors
Mary Harp · Wells Fargo Home Mortgage
Kathy Chang · Princeton Capital
Page 11
Spiro Hishmeh · Premier Lending
Julie Chroust · Prospect Mortgage
John Kay · Wallick & Volk Mortgage
Mickey Cogliandro · Guaranteed Rate
Gina Kemsley · Terra Mortgage
Lorianne Daluz · Bank of America
Chris Davis · EverBank
Page 10
Page 10
Kevin Kennedy · RPM Mortgage
Page 10
Kelle Q. Murphy · Envoy Mortgage
Natalie Tsai · Bank of America
Paul Olbrantz · All Western Mortgage
Jenny Turek · Bay Area Capital Funding
Jason Osenton · Mortgage Master
Cecelia Tyeskey · Guarantee Mortgage
Jonathan Pass · RPM Mortgage
Tuan Vo · Providential Mortgage
Kat Rider · RPM Mortgage
Francesca Wander · HomeStreet Bank
Mary Robertson · Jacinto Mortgage Group
Aaron Weisinger · Wells Fargo Home Mortgage
Eric Rotner · Commerce Mortgage
Ken Williamson · Princeton Capital
Shaveta Sareen · Bank of America
Amy Yamamoto · Nor Cal Mortgage of Marin
Page 11
Kaveh Sartipi · Mason McDuffie Mortgage
C.J. Kerls · Guaranteed Rate
Young Kim · Wells Fargo Home Mortgage
Page 11
George Schramm · RPM Mortgage
Five Star Home/Auto Insurance Professionals
Five Star Professional surveyed more than 74,000 San Francisco homeowners. The final list of 2014 San Francisco Five Star Home/Auto Insurance
Professionals is a select group, representing less than 3 percent of insurance professionals in the area. Evaluations were collected by mail, phone and online at
www.fivestarprofessional.com/homesurvey.
All award winners are listed alphabetically by last name.
Darlene Baxter · Farmers Insurance
Carlos Bermudez · State Farm
Tony Catalli · Catalli Insurance Brokers
Bill Cohen · State Farm
Michael Cronin · Norbert Cronin & Company
Brent Jarcik · Blair Jarcik Insurance Agency
Rochelle Maselli · Pennbrook Insurance Services
Mark Landis · Mark Landis Agency
Gregory Norris · Greg Norris Insurance Agency
Norman Lin · Farmers Insurance
Ruth Stroup · Farmers Insurance
Eric Henerlau · Anixter & Oser
Amy Lu · AAA Northern California, Nevada
& Utah
Marissa Yusay · Marissa Yusay Insurance Agency
Traci Hollander · State Farm
Nathan Mahlik · State Farm
Igor Dubrovsky · Express Service Insurance
Agency
Warren Eide · AAA
Joe Freund · Joe Freund State Farm Agency
2014 Five Star Mortgage Professionals and 2014 Five Star Home/Auto Insurance Professionals
©

2014 San Francisco Five Star Home Professionals

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