NSLDS Exit Counseling

NSLDS New Functionality
MASFAP March 2011
Scot Davisson
[email protected]
NSLDS New Functionality
Newsletters 27- 32
NSLDS Customer Support Center at 800/999-8219
Monday through Friday from 8:00 A.M. to 9:00 P.M. (ET)
Customer Support by e-mail at [email protected]
NSLDS New Functionality NL#27
• Slides describe new school report
functionality
• Information on borrowers with delinquent
loans available on the NSLDS Professional
Access Web site
NSLDS New Functionality
• New functionality provides delinquency information
reported to NSLDS by:
• Federal loan servicers—
– FedLoan Servicing (PHEAA),
– Great Lakes Educational Loan Services, Inc.
– Nelnet
– Sallie Mae.
• Consolidates information for borrowers with loans reported
as delinquent in payments to one of the four federal loan
servicers
NSLDS New Functionality
• Loan information provided:
– Federal Family Education Loan (FFEL). Loans
purchased by Department of Education.
(referred to as FFEL Purchased Loans)
• William D. Ford Federal Direct Loan (Direct
Loan) serviced by these servicers.
NSLDS New Functionality
• Functionality does not include borrowers‘ delinquent loans
held by guaranty agencies or serviced by the Direct Loan
Servicing Center.
– Delinquent loans serviced by the Direct Loan Servicing
Center is available on the Direct Loan Servicing Online
School Site.
https://schools.dl.ed.gov/schools/school/index.do
– Data on delinquent loans serviced by the Direct Loan
Servicing Center will also be included in a future
enhancement to the NSLDS Professional Access Web
site.
NSLDS New Functionality
• Schools with branch campuses may request data
to incorporate all branches with the main campus.
• Data for all delinquent borrowers can be reported
at the main branch level of the six-digit school code
or
– a branch location by including the last two digits
of the eight-digit OPEID.
NSLDS New Functionality
• Delinquent Borrowers page has been
added to the NSLDS Professional Access
Web site
– Allows school users to request and view online a
comprehensive list of borrowers with delinquent
loans for their school.
• School user accesses the Delinquent
Borrowers Web link under the ―Aid‖ Tab
Delinquent Borrower Link
user enters the
required parameters
and filter criteria in
order to tailor the
resulting delinquent
borrowers list
list may be filtered by
Branch Code
Federal Loan Servicer
Cohort Year
Delinquency Period(s).
Delinquent Borrower
* Is the default for ―all‖
For a specific branch
enter last 2 digits of
OPEID
Delinquent Borrower
Select ―Org Search
button if you don‘t know
servicer‘s code
Federal Loan Servicing Screen
Selecting blue button
will auto fill the code
Retrieving Data
Once parameters
identified, click
―Retrieve‖
List of borrowers & all
delinquent loans that fall
within period selected
Loan History Page
Delinquent Borrower Report
Report delivered via
SAIG
Click on Blue
button to build
report
Various report
formats available
Delinquent Borrower Report
File is
delivered
through the
SAIG to TG
mailbox of
user that
submitted
request.
Under ‗Extract Type‘ user
must provide the desired
Extract Type, either commadelimited or standard (fixedlength).
Delinquent Borrower Report
Extract or formatted
report files include
loan date and
current monthly
payment amount.
Scheduled Reporting NL #28
• Allows users to create scheduled reporting profiles for the
automatic distribution
– Exit Counseling Completion Results
– Delinquent Borrower reports.
• Scheduled Reporting section added to the School Profile
– Section displays reporting profile (pre-filled for current
DLSS reports)
– Allows authorized school user to update the frequency,
destination SAIG mailbox, report type, and other reportspecific parameters.
Scheduled Reporting
School Profile Button
Below School Profile and
Program Status sections is
the new
Scheduled Reporting
• School user will see only
profile associated with
their organization
• Both reports available for
this functionality
• Exit Counseling
Completion and
Delinquent Borrower
in separate boxes.
Scheduled Reporting
If report profile is needed,
the Update Button for
each report profile will
take the user to the
Profile Update
Scheduled Reporting-Profile Update-Exit
Counseling




Confirm window
may appear
Customizing Reporting Type
For Comma Delimited and Fixed
Width Reporting Types users
must indicate an Extract Format,
either NSLDS or Direct Loan.
Frequency includes: Daily,
weekly, monthly, quarterly
School branches
Scheduled Reporting-Profile Update
-Delinquent Borrower
• Reporting Type
• Frequency
• School Branch
Scheduled Reporting
• Updated scheduled reporting parameters will now
display on the School Profile page for the school to
view.
• To cancel the receipt of scheduled reports, select the
Update button on School Profile page
• Select Cancel as the Frequency to stop automatic
delivery of the report
SCHOOL PORTFOLIO REPORT NL#29
• School Portfolio Report is available to schools
and is delivered via the Student Aid Internet
Gateway (SAIG).
• Provides school users with information about all
Direct Loan and/or FFEL program loans.
• Report includes loans serviced by all servicers,
including the Department of Education's federal loan
servicers, and provides identifying information about
the servicer for each loan.
SCHOOL PORTFOLIO REPORT
User may select parameters
that include:
• Repayment begin and
end date range
• Loan status, and loan
program type.
Reminders
• Beginning December 26, 2010, passwords for the NSLDS
Professional Access Web site will require the inclusion of one of three
special characters (@, #, or $) and a number.
• Change was made to comply with Federal Student Aid‘s password
policy.
• All users must complete the annual training and online Security
Acknowledgment requirement.
• Users will receive a reminder of this annual responsibility 10 days
before the prior year‘s training expires.
• Remember to keep your NSLDS Professional Access Web site ORG
contacts current and list a Primary Contact for your organization.
Enhancements to School Cohort Default Rate Link
NL #30
• Allow users to view their
own institution‘s three-year
draft and official CDRs
• Request the LRDR to
support the rate.
• User will be able to view
the three-year official CDR
for other institutions,
lender servicers and the
federal loan servicers
Enhancements to School Cohort Default History Report
Under Report Tab
Two-year and threeyear rates, and the
three-year trial rates
with the modified Rate
Type descriptions
School Repayment Information Page
Found under ORG tab
Includes addition of the 36month monitoring period for
the Numerator Date Range
Supporting report can be
requested separately via the
Request Buttons for a 24month or 36-month Loan
Record Detail Report for the
latest month.
New Debt Management and Collections
System on NSLDS NL #31
• On February 2011, ED implemented the code 556 to ID
defaulted loans in NSLDS that are held by the new system.
• Limited number of new defaulted Federal Direct Loan
loans are being added to the new system.
• These new debts will be assigned code 556 to NSLDS.
• Code 555 identifies defaulted loans held by the existing
debt management and collections system
• Eventually all debts associated with code 555 will be
moved to new system and be reflected under code 556.
Debt Management and Collections System
Loans held by the new
system display the ED
Servicer name and code
on the Loan History page
under the Aid tab
Loan Detail Page
Displays the ED
Servicer name and
code under Guaranty
Agency / Lender /
Servicer Agent
History section.
Contact information
associated with this code
displays on the Org
Contact List:
3 New Fields for Overpayments
New fields–
• Indicator Date
• Outstanding Principal Balance
• Outstanding Interest Balance
• Overpayment pages under the
Aid tab
Overpayment Pages include IraqAfghanistan Service Grant
On Overpayment List page
example shows how the
overpayment will display
ACS Direct Loan Servicing Center
NL #32
• ED uses new code 583 for loans associated with the Direct Loan
Servicing Center (ACS)
• March 20, 2011 ED implemented the new code to identify loans
previously reported with the Direct Loan Servicing Center (ACS) code
of 00100.
– We have converted loan data in the NSLDS database to the new
code 583
– loans will continue to be identified with code 00100 on Institutional
Student Information Records (ISIRs) for the 2010-2011 and 20112012 award years
ACS Direct Loan Servicing Center
NL #32
• Loans serviced by the Direct Loan Servicing
Center (ACS) will soon be reported to
NSLDS using the new 583 code
• Monitor the IFAP Web site for forthcoming
announcements regarding this process.
ACS Direct Loan Servicing Center
NL #32
Loans serviced by
(ACS) are identified
by the ED Servicer
name and new
code on the Loan
History page under
the Aid tab
Loan Detail page displays the ED Servicer name
and code under the Guaranty Agency / Lender /
Servicer Agent History section.
ACS Direct Loan Servicing Center
• (ACS) is now identified under the ED Servicer
type
• Updates have been made throughout
to
remove the former FDLP Servicer type.
• Searching for an organization under the Org tab
displays the valid types and no longer displays
the FDLP Servicer
ACS Direct Loan Servicing Center
• Contact information
associated with this
code displays on the
Org Contact List.
• Org Type is ED
Servicer with the code
583:
ACS Direct Loan Servicing Center
Loan submission details with
this code display on the Data
Provider Schedule page under
ORG TAB
ACS Direct Loan Servicing Center
• Under the ENROLL TABEnrollment Reporting
Schedule page displays
ACS
• Financial Aid Review
Page automatically
updated
QUESTIONS ?
Questions and Comments
Questions about Content:
Scot Davisson, Training Officer, U.S. Department of Education
Federal Student Aid
816-268-0510
[email protected]
Feedback about Training
Jo Ann Borel, Supervisor of Training Officers, U.S. Department
of Education
Federal Student Aid
202-377-3930
[email protected]
42
NSLDS Exit Counseling
NSLDS—Exit Counseling
• Benefits for Students
– Students who link to counseling session on
studentloans.gov site are directed to NSLDS
– Single exit counseling tool for all
• Borrowers with: DL, FFEL, Both DL & FFEL
– Secure login process
• Students: www.nslds.ed.gov
– Introduces NSLDS to student before repayment
NSLDS—Exit Counseling
Benefits for schools:
• Helps to meet regulatory requirements
– For use with DL & FFEL programs
– Data sent automatically to GAs & ED Servicers
– Includes borrower‘s actual loan data
• Flexible reporting options
– Login at www.nsldsfap.ed.gov
• Automatic update of completion date for
EDExpress users
NSLDS—Exit Counseling
Provides:
– Actual loan balance
– Repayment Information
– Estimated monthly
payments
– Budget worksheet
– Quiz to enhance
comprehension
Collects:
–
–
–
–
Student contact info
Future Employer
Next of Kin
References
NSLDS--Exit Counseling
Complete on Student site
www.nslds.ed.gov
Start–Fulfills exit counseling requirement
Tour–Browse/Review content
(both available for Student and FAAs)
Click the link for
the Spanish version
Your Progress
Box includes:
• Getting Started
• Repaying Your
Loans
• Having Trouble
Making
Payments
• Discharge/
Forgiveness
• Resources
• Final steps
Use with DL &
FFEL loans
NSLDS—Exit Counseling
NSLDS—Exit Counseling
Same login
as other
FSA sites
for students:
•SSN
•Name ID
•DOB
•FSA PIN
NSLDS—Exit Counseling
Welcome
Page
includes:
• Start
• Tour
• Example of
Progress Box
NSLDS—Exit Counseling
Repayment
Options page
displays:
•Sample information
for various debt
amounts
•Monthly and Total
Payments under
different
Repayment Plans
•Payment estimates
with and without
loan consolidation
•
Message confirms student
completion
•
Schools can view on NSLDSFAP
website
NSLDS--Exit Counseling
The uploading tool on the NSLDSFAP website
allows schools to maintain all exit counseling
data in one central location
NSLDS—Exit Counseling
Exit Counseling Submittal Template
https://www.fsadownload.ed.gov/NSLDSExitCouns.htm
NSLDS—Exit Counseling
Exit Counseling Submittal Template
•Up to 50 records per submittal
•Instructions for each column
NSLDS—Exit Counseling
Exit Counseling Submittal
Location to upload files to NSLDS
NSLDS—Exit Counseling
Exit Counseling Upload
Check
individual
records or
all records
NSLDS—Exit Counseling
Exit Counseling Upload
Click ―Submit‖ to upload checked records
NSLDS—Exit Counseling
Exit Counseling Upload Errors
Correct any
records that
contain
errors and
resubmit in
a new
submission
NSLDS—Exit Counseling
Reports
NSLDS—Exit Counseling
Report Parameters Setup Page
Exit Counseling Report Output
• Distributed over SAIG
• Message Class depends on format specified:
– EXITFFOP - Exit Counsel Direct Loans format - Fixed
Width Length
– EXITCMOP - Exit Counsel Direct Loans format - Comma
Delimited
– EXITFMOP - Exit Counsel Pre-Formatted Report
– EXNSFFOP - Exit Counsel NSLDS format - Fixed Width
Length
– EXNSCMOP - Exit Counsel NSLDS format - Comma
Delimited
Exit Counseling Report Sample
NSLDS—Exit Counseling
Pushed Reports
Schedule
automatically
delivered
reports
Scroll to
bottom of
School
Profile on
Org Tab
NSLDS—Exit Counseling
Pushed Reports
Set scheduled report delivery options
NSLDS—Exit Counseling
Pushed Reports
The SAIG
mailbox is
validated.
If the mailbox
does not
belong to
your school,
you will be
asked to
confirm.
NSLDS—Exit Counseling
Pushed Reports
The user
may change
or cancel
the delivery
options at
any time.
NSLDS—Exit Counseling
Contacts for
Students
Contacts for
Schools
Federal Student Aid
Information Center
NSLDS Customer
Support Center
800-433-3243
800-999-8219
Outside U.S. (Toll call)
319-337-5665
Outside U.S. (Toll call)
785-838-2141