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Which two options are characteristics of autocratic leadership styles? (Choose two.)
A. It is intended for team members who require close supervision.
B. The leader and team members set goals.
C. The leader motivates team members through visibility.
D. The leader makes unilateral decisions.
E. The leader has minimal involvement.
Which two values are provided from delivering a business roadmap? (Choose two.)
A. It provides insights on technology trends that are relevant to customer business.
B. It reduces product failures and downtime that impact customer business.
C. It aligns business priorities, business capabilities, business solutions, and business outcomes.
D. It enables the business to transform from its current business state to its target business state.
E. Hit provides product roadmap to meet business and customer needs.
The value of a business architecture approach is the creation of a business roadmap. The business
roadmap establishes the plan that enables the business to transform from its current business state to its
target business state. Throughout the business-led engagement, the Cisco Business Architect works with
the customer to align business priorities with business outcomes. This alignment is done by defining the
business capabilities and business solutions.
The business roadmap aligns business priorities and solutions to deliver business capabilities. An
implementation timeline is established that is based on the importance of the priority and the business
Which tool is leveraged by Cisco business architects for describing, visualizing, assessing, and changing
A. business model visualization.
B. business model framework
C. business model agenda
D. business model canvas
Which description or the ISO 9001 standard is true?
A. It is a set of documents that describe a technical design ?
B. It is a set of guidelines and documents that establish a quality management and assurance framework.
C. It is a document from the Internet Engineering Task Force that is the result of committee drafting and
subsequent review by interested parties
D. It is a set of guidelines and documents that establish an architectural framework
Which two characteristics of customer relationship management are true? (Choose two.)
A. increasing customer spend on technology hardware and software
B. introducing technology solutions to the customer
C. building and maintaining rapport with relevant individuals
D. moving the customer toward positive decisions about investments and initiatives
E. enticing customer with deep discounts and promotions
Customer relationship management is about:
1.Building and maintaining rapport with relevant individuals
2.Moving the customer towards positive decisions about investments and initiatives
3.Establishing and managing long-term relationships with relevant individuals
Which element delivers a long-term plan for how the business will achieve its target state and goals?
A. Business priority
B. Business outcome
C. Business strategy
D. Business requirement
E. Business solution
Which two benefits are provided by the Cisco Business architecture approach?
A. It provides high degree of interaction with business leaders and stakeholders.
B. It enhances post-sales technical support capabilities.
C. It allows customers to achieve measurable business value
D. It allows the sale of technology-specific products and software.
E. It enables the discussion of data center technologies with the customer
Benefits of a Business Architecture Approach
A business architecture approach is centered on creating value for the customer and their business. The
Cisco Business Architect must effectively engage with the customer to gain an understanding of their
business. This engagement requires credibility and rapport with business leaders and relevant
stakeholders. The Cisco Business Architect works with the customer to co-operatively identify and create
the business capabilities and solutions. This activity helps the customer realize their desired business
state. Adopting a business architecture approach requires a behavioral change in the way the Cisco
Business Architect engages with the customer.
The benefits of adopting the business architecture approach addresses what is in it for the customer and
what is in it for the Cisco Business Architect. The organization that the Cisco Business Architect is
associated with also realizes benefits from a business architecture approach.
What is in it for the customer?
Ensures that business capabilities and business solutions are aligned with business priorities and longterm business strategy
Captures and realizes business value from defined business outcomes
Perceives Cisco as a strategic partner for solving business challenges
What is in it for the Cisco Business Architect?
Builds credibility and rapport for the Cisco Business Architect and Cisco
Establishes a long-term relationship with the customer as a trusted advisor
Ensures Cisco relevancy to business capabilities and business solutions
What is in it for the business that the Business Architect is associated with?
Preferred partner and vendor status
Longer-term customer engagement and relationship
Cross-selling and upselling opportunities
Within the Cisco business architecture which three factors are considered by organizations when they
execute on strategy?
A. Environment, execution, resources
B. Execution, strategy, vision
C. Execution, timeframe, outcome
D. Environment, resources, timeframe
E. Environment, timeframe, vision
Which two benefits of using a Cisco Business Architecture methodology are true?
A. It determines the low-level design for network infrastructure.
B. It provides project management of a complex technology deployment
C. It enhances the way Cisco does business with its customers
D. It supports the client IT department to define the technology architecture.
E. It drives larger and more profitable results for customers, Cisco and partners.
Which type of engagement occurs at the business solutions maturity level?
A. Partial business engagement
B. multidomain technology engagement
C. Single-domain technology engagement
D. Business first engagement
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