Nordstrom, Inc. Domestic USA Routing Guide

Transcription

Nordstrom, Inc.
Domestic USA Routing Guide
Updated: June 24, 2016
SECTION 1
INTRODUCTION................................................................................................................. 4
How to Get Started ............................................................................................................................... 4
Shipping Guidelines.............................................................................................................................. 5
Small Package Shipments ................................................................................................................... 5
Collect/Prepaid Shipments ................................................................................................................... 5
Shipping Timeframes (Ship Windows) ................................................................................................. 6
International Shipments ........................................................................................................................ 6
Shipment Destinations ......................................................................................................................... 7
SECTION 2
SHIPMENT PREPARATION .............................................................................................. 8
General Rules ....................................................................................................................................... 8
PO Verification...................................................................................................................................... 8
Nordstrom Order Verification System (NOVS) ..................................................................................... 9
Maximum Shipment Weight Limits ....................................................................................................... 9
Carton Dimensions Required on Surface and Air Shipments .............................................................. 9
Volume Shipments ............................................................................................................................. 10
Declaration of Value ........................................................................................................................... 10
Palletization of Freight ........................................................................................................................ 11
How to provide a Unique Bill of Lading Number for an EDI 856 ASN ................................................ 12
Bill of Lading Preparation ................................................................................................................... 12
SECTION 3
SPECIAL HANDLING....................................................................................................... 13
Shipments Requiring Special Handling .............................................................................................. 13
Hazardous Materials........................................................................................................................... 13
Designer Apparel ................................................................................................................................ 14
Consignment Orders .......................................................................................................................... 14
Customer Owned Goods Repair Claims ............................................................................................ 15
Furniture and Residential Shipments ................................................................................................. 15
Gourmet Foods................................................................................................................................... 15
Jewelry and Watch Shipping Procedures .......................................................................................... 15
SECTION 4
FREIGHT INVOICING AND INQUIRIES .......................................................................... 21
Freight Invoicing and Reimbursement................................................................................................ 21
Freight Chargeback Inquiries ............................................................................................................. 21
Refusals and Related Charges .......................................................................................................... 22
SECTION 5
CARRIER PAGES ............................................................................................................ 23
A. DUIE PYLE .................................................................................................................................... 23
A. DUIE PYLE – Gilbert ...................................................................................................................... 24
BTX Global Logistics .......................................................................................................................... 25
XPOLogistics formerly Con-Way Freight............................................................................................ 27
CTE – RJR ......................................................................................................................................... 29
CTE – California Transport Enterprises ............................................................................................. 31
Gilbert ................................................................................................................................................. 33
Lynden International ........................................................................................................................... 35
New Penn – Gilbert ............................................................................................................................ 36
NorCon, LTD. ..................................................................................................................................... 38
Oak Harbor Freight ............................................................................................................................. 40
UPS .................................................................................................................................................... 41
SECTION 6
ORIGIN STATE PAGES ............................................................................................... 44
ALABAMA (AL) ................................................................................................................................... 44
ALASKA (AK) ..................................................................................................................................... 46
ARIZONA (AZ).................................................................................................................................... 47
ARKANSAS (AR)................................................................................................................................ 48
CALIFORNIA (CA): Los Angeles Metro Area Zip Code Prefixes 900-918......................................... 50
CALIFORNIA (CA): Northern California Zip Code Prefixes 939, 956-969 ......................................... 51
CALIFORNIA (CA): San Francisco Metro Area Zip Code Prefixes 940-955 ..................................... 52
CALIFORNIA (CA): Southern California Zip Code Prefixes 919- 938 ............................................... 53
COLORADO (CO) .............................................................................................................................. 54
CONNECTICUT (CT) ......................................................................................................................... 56
DELAWARE (DE) ............................................................................................................................... 58
DISTRICT OF COLUMBIA (DC) ........................................................................................................ 60
FLORIDA (FL) .................................................................................................................................... 62
GEORGIA (GA) .................................................................................................................................. 64
HAWAII (HI) ........................................................................................................................................ 66
IDAHO (ID) ......................................................................................................................................... 67
IDAHO (ID) (con’t.) ............................................................................................................................. 68
ILLINOIS (IL) ...................................................................................................................................... 69
INDIANA (IN) ...................................................................................................................................... 71
IOWA (IA) ........................................................................................................................................... 72
KANSAS (KS) ..................................................................................................................................... 74
KENTUCKY (KY) ................................................................................................................................ 76
LOUISIANA (LA)................................................................................................................................. 77
MAINE (ME) ....................................................................................................................................... 79
MARYLAND (MD)............................................................................................................................... 81
MASSACHUSETTS (MA): All Zip Codes ........................................................................................... 83
MASSACHUSETTS (MA): All Zip Codes—(con’t.) ............................................................................ 84
MICHIGAN (MI) .................................................................................................................................. 85
MINNESOTA (MN) ............................................................................................................................. 86
MISSISSIPPI (MS) ............................................................................................................................. 88
MISSOURI (MO)................................................................................................................................. 90
MONTANA (MT) ................................................................................................................................. 92
NEBRASKA (NE)................................................................................................................................ 93
NORTH CAROLINA (NC) ................................................................................................................... 95
NORTH DAKOTA (ND) ...................................................................................................................... 97
NEVADA (NV) .................................................................................................................................... 99
NEW HAMPSHIRE (NH) .................................................................................................................. 101
NEW HAMPSHIRE (NH) (con’t.) ...................................................................................................... 102
NEW JERSEY (NJ) .......................................................................................................................... 103
NEW MEXICO (NM) ......................................................................................................................... 105
NEW YORK (NY): New York City and Long Island Metro Area Zip Codes Prefixes 100-119 ......... 107
NEW YORK (NY): Zip Code Prefixes 120-149 ................................................................................ 109
OHIO (OH)........................................................................................................................................ 111
OKLAHOMA (OK)............................................................................................................................. 112
OKLAHOMA (OK) (con’t.) ................................................................................................................ 113
OREGON (OR): ................................................................................................................................ 114
PENNSYLVANIA (PA): Excluding Metro Area Zip Code Prefixes 170-196 ..................................... 116
PENNSYLVANIA (PA): Metro Area Zip Code Prefixes 170-196 ...................................................... 118
PUERTO RICO (PR) AND U.S. VIRGIN ISLANDS (VI)................................................................... 120
RHODE ISLAND (RI)........................................................................................................................ 121
RHODE ISLAND (RI) (con’t.) ........................................................................................................... 122
SOUTH CAROLINA (SC) ................................................................................................................. 123
SOUTH DAKOTA (SD) ..................................................................................................................... 125
TENNESSEE (TN)............................................................................................................................ 127
TEXAS (TX) ...................................................................................................................................... 128
UTAH (UT)........................................................................................................................................ 130
VERMONT (VT)................................................................................................................................ 132
VIRGINIA (VA).................................................................................................................................. 133
WASHINGTON (WA)........................................................................................................................ 135
WEST VIRGINIA (WV) ..................................................................................................................... 137
WISCONSIN (WI) ............................................................................................................................. 139
WYOMING (WY) .............................................................................................................................. 141
SECTION 7
MISCELLANEOUS INFORMATION .............................................................................. 143
Shipping Guidelines from U.S. Mainland to Hawaii .......................................................................... 143
Shipping Guidelines from U.S. Mainland to Puerto Rico.................................................................. 143
Shipping to HauteLook ..................................................................................................................... 144
Nordstrom-Approved Carrier Quick Reference ................................................................................ 144
SCAC Code Listing........................................................................................................................... 145
Expense Offset Policies ................................................................................................................... 146
Freight Agreement Codes/Descriptions ........................................................................................... 146
Freight Chargeback Codes/Descriptions ......................................................................................... 147
SECTION 8
STORE/DC LIST ............................................................................................................. 148
APPENDIX A
GLOSSARY OF TERMS AND DEFINITIONS ......................................................... 155
APPENDIX B
SAMPLE NORDSTROM FREIGHT PARTNERSHIP .............................................. 158
APPENDIX C
SAMPLE BILL OF LADING ..................................................................................... 159
SECTION 1
INTRODUCTION
How to Get Started
Purpose of this Guide
The Nordstrom Routing Guide provides instructions on carrier selection and shipping specifications for all
Domestic Purchase Orders with an FOB point in the United States. Carrier selection is based on:
• Shipment point of origin (state or zip code)
• Shipping method/routing mode
• Shipment weight
• Ship To Distribution Center or Consolidator
How to use this Guide
Please review the Shipping Guidelines section of this manual carefully. Violation of the instructions
and/or rules contained in these guidelines may result in refused shipment(s) and/or additional charges to
the supplier.
You may use this guide to identify which carrier to use for any given shipment and to determine whether
any special handling is required by either Nordstrom or the carrier for that shipment.
Please note that the information in this guide is updated periodically and can change without
notice. We do not recommend that you print any section of this guide. Please refer to the online version
of the Routing Guide found at www.nordstromsupplier.com to make sure you have the most current
information available.
Finding the Authorized Carrier for Your Shipment
Follow these steps to identify the authorized carrier for your freight shipment to Nordstrom:
• Consult Maximum Shipment Weight Limits (in Section 2: Shipment Preparation) to calculate the
total weight of your shipment.
• Refer to Section 8: Store/DC List to determine which Distribution Center is associated with the
store(s) on your Purchase Order (PO).
• Determine which authorized shipping mode – Air or Surface – has been specified on the PO.
• Go to the Origin State Pages (Section 6) and select the page for the state (or zip code area) from
which the shipment will originate.
o Review the ‘General Rules’ section of the State Page.
o Locate the chart, about mid-page, containing column headers ‘Ship To DC’, ‘PO
Specifies Surface’, ‘PO Specifies Air’.
o Determine what DC(s) you are shipping to, the weight you are shipping (NOTE:
Refer to ‘General Rules’ for instructions on how to calculate weight)
o Determine the shipping mode from the Nordstrom PO you are shipping
o Locate the authorized carrier based on mode, weight, and DC you are shipping
to.
o Note: It is possible to have more than one carrier by DC—be sure to check
carefully.
After identifying the authorized carrier for your shipment, refer to the Carrier Pages (Section 5) for specific
instructions on shipping with this carrier.
For More Help
Please email [email protected] with any carrier or shipping questions. You may also call 1-877-4441313, select option 4.
Nordstrom Routing Guide
Section 1: Introduction
4
Shipping Guidelines
Who May Authorize Carriers
This routing guide is the only authorized source of instructions about carrier selection, receiving
addresses and shipping specifications for Domestic Purchase Orders (POs).
Nordstrom Buyers may select the shipping method for a PO, but they are not authorized to select the
carrier. If the carrier name that appears on the PO does not agree with the authorized carrier as
determined by the Routing Guide, please contact [email protected]
Failure to comply with this routing guide places full liability for loss or damage on the supplier.
•
•
Deviation from these instructions without approval of the Nordstrom DC Traffic office, or
Nordstrom Corporate Transportation office may result in a $100.00 handling charge, which will be
deducted from your invoice.
If you choose to send your shipment via a carrier not authorized by Nordstrom, your shipment
must be sent prepaid. If you opt for collect billing via a carrier not authorized by Nordstrom
Traffic, Nordstrom reserves the right to either refuse the shipment or reverse the freight
charges back to the shipper. Use of any carrier or shipping method (routing) not specifically
authorized in this guide or by Nordstrom Traffic will result in the supplier paying all transportation
charges, regardless of whether or not Nordstrom might have incurred lower or higher
transportation costs with the unauthorized shipping method.
Supplier/Shipper Benefits
When suppliers follow the Nordstrom Routing Guide instructions on carrier selection and shipping, they
enjoy several benefits, including:
• Discounted carrier rates when sharing freight costs with Nordstrom;
• Pre-scheduling and prioritization of shipments for delivery at the Ship To DC.
Small Package Shipments
In an effort to decrease the number of small package shipments received at our Distribution Centers,
Nordstrom requests that your shipping dock make every effort to consolidate packages/Purchase Orders
FROM your single shipping location TO the Nordstrom Ship To DC so that your shipments may meet our
standard shipment criteria...
Collect/Prepaid Shipments
All shipments to Nordstrom must be sent ‘Collect’ or ‘Bill Third Party’ via an appropriate authorized
carrier, with the exception of Parcel Post shipments. Small Package shipments on UPS must be billed to
Nordstrom’s Third Party Bill To account, (see UPS pages in section 5 ‘Carrier Pages’ for details).
POs that stipulate ‘Vendor Pays Total Freight’ should be shipped ‘Collect’, or ‘Bill Third Party’ via an
authorized carrier as explained in this guide. Nordstrom will deduct any freight charges owed from the
next check remittance... This is typically advantageous to the shipper, as they are able to take advantage
of Nordstrom’s contracted rates.
Nordstrom will not reimburse shippers for any ‘prepaid’ shipments, whether via authorized or nonauthorized carriers... Should you accidentally ship ‘prepaid’ via an authorized carrier, please contact
[email protected] for assistance with rebilling the freight charges to Nordstrom. See also Section 4
‘Freight Invoicing and Reimbursement’
Note: Suppliers are responsible for any loss and/or damage associated with prepaid shipments
.
5
Unauthorized Carriers
The following rules apply when shipping via a carrier not listed in this guide:
• The merchandise must be shipped PREPAID (including any accessorials involved with
delivering per our guidelines);
• The merchandise must be delivered to the destination DC (or store if not delivering to a DC)
within the shipping window on the PO.
• Your prepaid carrier must contact our DC’s for delivery appointments prior to the delivery
attempt. At the time of contact the carrier must present your bill of lading number, carrier pro#,
ship date, PO numbers and carton count per PO.
Shipping Timeframes (Ship Windows)
The PO shipping window (i.e., ‘Not Before date’ to ‘Not After date’), indicates the first and last date that
merchandise may leave the shipper’s dock. . Merchandise shipped outside of this shipping window may
be refused by the DC’s or the carrier, and if accepted by a DC may result in a chargeback... If one of the
shipping window dates falls on a weekend or a holiday, the order must be shipped on the weekday
following the earliest ship date or prior to the latest ship date in order to be considered valid.
If for any reason the supplier cannot meet the latest ship date, an extension may be requested from and
granted only by the Nordstrom buyer who owns the Purchase Order. In all cases, the Routing Guide
instructions on carrier selection must be followed. Buyers are not authorized to give instructions on
carrier selection. Failure to comply with this guideline will result in the supplier being held liable for all
freight and handling costs incurred.
International Shipments
Nordstrom participates in the Customs Trade Partnership Against Terrorism (C-TPAT).
Nordstrom will not be responsible for international freight charges nor will we act as the importer of record
for Customs and Border Protection clearance or Importer Security Filing.
The price you negotiate with Nordstrom should include all costs associated with producing the product
and importing it into the United States.
Important:
If your order is sourced outside of the United States and the domestic Purchase Order states ‘FOB
factory’, it is incorrect and/or invalid. The correct term of sale on the Purchase Order should be ‘Delivered
Duty Paid’ (DDP), and the named DDP point should be the United States Border Crossing City. The DDP
Location is determined by the shipper. Nordstrom will not act as or be listed as the Importer of Record.
When shipping from outside of the United States, you will be the shipper of the merchandise and your
carrier will bill you for the freight movement from your factory to the DDP location. This freight cost is at
your expense and will appear on the freight bill as prepaid by the shipper. All domestic PO shipments
originating in Canada or Mexico must be shipped PREPAID to your United States Border Crossing City at
least 2 days prior to the PO cancel date. Nordstrom takes ownership and is responsible for freight
charges that are incurred after the cargo clears U.S. Customs at the Border Crossing City.
If your PO is DDP, it is regarded as a domestic purchase order. For authorized routing, reference your
United States Border Crossing City to determine the state or zip code page to use in the Routing Guide
as your Origin State for carrier selection. All Nordstrom DC’s regard the ship date from your United
States Border Crossing City as the actual domestic PO ship date.
If a PO sourced outside of the United States shows the term of sale as ‘FOB factory’, contact your
Nordstrom buyer to alert them that this PO is being sourced outside of the United States and that ‘FOB
factory’ is an improper term of sale for future POs. International shipping points with ‘FOB factory’ on a
Domestic type order are invalid and can be refused.
6
Shipment Destinations
Nordstrom Distribution Centers
Ship to the Nordstrom Distribution Centers listed in Section 8: Store/DC List, unless the buyer has
provided an override Ship-To DC on the PO Direct-to-Store
If Ship-To is a store number rather than a DC number, the PO is considered a ‘Direct-to-Store’ PO.
Please contact [email protected] for more information.
For Designer Merchandise please refer to Page 15 of this guide.
Nordstrom Rack Exception Purchase Orders
If you your Nordstrom purchase order is coded with PO type ‘PM’ it is considered a Rack Exception PO.
All cartons on this order should be routed to one DC location.
If the PO is a ‘Bulk Pack’ Rack PO these orders are typically routed to a single DC location (can be any
DC).
The Nordstrom Rack buying office should have previously notified you of these exceptions, and what
DC(s) to route your cartons to. If you have any questions on what DC’s to route your cartons to, please
contact your Nordstrom Rack buyer.
ASN and GS1-128 Label Requirements
For ‘Bulk Pack’ the ASN requirement for bulk shipments is that there is one ASN per ship-to location
(DC). Standard ASN requirements still apply; there must be one ASN per shipment per DC per day with a
unique sub-BOL number in the REF*BM segment of the ASN data. In the case of bulk shipments the
‘mark-for’ segment is the DC. The GS1-128 Label ‘Mark for’ location for bulk-pack shipments would be
the ship-to DC.
7
SECTION 2
SHIPMENT PREPARATION
General Rules
We urge all shippers to consolidate their shipments to the smallest possible number of shipments per
week (as PO shipping windows permit). The heavier the shipment, the more economical the freight
charges. This is especially important to shippers if they are sharing freight costs via Freight Agreements
and/or PO Freight Allowances.
If your warehouse ships numerous small package shipments each day or week, please contact us at
[email protected] and we will be glad to help you review your carrier selection process to ensure
correct interpretation of the Nordstrom Routing Guide.
Shipment Definitions
Shipments fall into three general categories:
1. Gilbert and NorCon Consolidation Shipping States
If the state of origin page lists Gilbert, New Penn or NorCon as the carrier/consolidator, then a
shipment is defined as all cartons for all POs going to all DC’s on a given day. The sum total
weight of your entire shipment for the day will determine the appropriate carrier to contact for
cargo pick up.
2. A.Duie Pyle, CTE, XPOLogistics formerly Con-Way, FedEx Freight, Oak Harbor Freight and
BTX Global
For these carriers, a shipment is defined as all POs and cartons shipping to a single DC on a
single day. If you are shipping to 4 DC’s on a given day, then you would be sending a total of 4
shipments (one per DC).
3. Small Package Carriers: UPS, FedEx Express, US Mail
For these carriers a shipment is defined as each package.
PO Verification
All shippers are required to verify their POs with the carrier at the time of scheduling a pickup for
their shipment to Nordstrom. This requirement is not valid for UPS small package shipments.
Carriers must verify that the shipper’s POs are valid and that they are ready to enter the Nordstrom
Transportation pipeline prior to issuing a Pickup Number and scheduling a pickup. Carriers will not
schedule a pickup until they have confirmed that the POs are valid. Shippers have access to the
Nordstrom Order Verification System (NOVS) website, which enables them to check the status of their
POs. However, shippers must continue to verify their POs with the carrier. The validity of a PO is
dependent upon the actual ship date, which is the day the carrier signs for the POs on the shipping dock.
Please refer to the Carrier Pages (Section 5) to locate contact numbers and PO Verification instructions
for the specific carrier your company will be using for shipping.
NOTE: All shippers are required to ship within the Nordstrom PO shipping window, regardless of an
‘Accept’ or ‘Refuse’ message from NOVS. In all cases, shipping outside the ship window could result in a
freight chargeback or refusal at the DC.
Section 2: Shipment Preparation
8
Nordstrom Order Verification System (NOVS)
Shippers may check the status of their POs via the Nordstrom Order Verification System (NOVS), which
is available on Nordstrom’s Supplier Portal (http://portal.nordstrom.com). Each authorized member of
your company who wishes to access NOVS must register and acquire their own user ID and password.
Typically your Accounts Receivable Department will have completed the Supplier Portal set-up process
and will act as the Administrator for all of your company’s individual accounts.
If your company does not currently have access to the Supplier Portal, please contact us at
[email protected].
Maximum Shipment Weight Limits
The following standard shipment weight limits are covered in this guide:
• Maximum surface shipment per DC: up to 10,000 pounds or up to 1,800 cubic feet
• Maximum air shipment per DC: 1,000 pounds
Charges for surface shipments are assessed based on the higher of two values:
• The actual weight of the shipment – OR –
• The dimensional weight of all cartons within a shipment, as calculated using the following
formula:
H x W x L = Cubic Inches x 0.000578704 = Cubic Feet x Cartons = Shipment Cubic Feet
Sample Dimensional Weight Calculation
Height
Width
Length
Cubic
(In
(In
(In
Inches
Inches)
Inches)
Inches)
36’
27’
30’
29,160’
Factor
Cubic
Feet
0.000579
16.88
Number
of
Cartons
24
Total Cubic
Feet
405.12
If your shipment exceeds 10,000 pounds per DC or 1,800 cubic feet per DC, please review the Volume
Shipments guidelines below.
Maximum Carton Dimensions/Weights
The maximum cartons dimensions are (in inches) 36x27x30
The maximum weight per carton is 50 lbs
Please refer to the ‘Carton and Labeling Requirements’ section of the Full Line and Rack Supplier
Compliance Manual found at nordstromsupplier.com for more detailed information.
Carton Dimensions Required on Surface and Air Shipments
Our carrier programs require the shipper to provide accurate carton count by size (dimensions) on your
Bill of Lading or Airway Bill at time of shipment.
For example:
4 ctns @ AA X BB X CC
10 ctns @ CC X DD X EE
9
Volume Shipments
Contact Nordstrom at least 3 business days prior to your requested ship date for instructions;
Surface shipments (per DC);
• Weighing more than 10,000 lbs. or having a cubic measure greater than 1,800 cubic feet
Air shipments (per DC);
•
Weighing more than 2,000 lbs.
To schedule a volume load pick up, please email [email protected] or call the 877-4441313 option 4 option 2.
• Your shipping dock must be accessible to a standard 53 foot tractor-trailer combination.
• Cartons are to be floor loaded into the trailers. However, if the entire load will fit on the trailer
using pallets this can be allowed, but only if the pallets are not double stacked. Loads that are
received double stacked may incur an unloading chargeback. The chargeback amount will be
deducted from your invoice.
• When shipping multiple POs, we ask that you make every effort to load by PO number, keeping
all POs in close proximity to facilitate ease of count confirmation at the DC receiving dock.
• Carriers typically allow two hours load time per trailer. Detention time begins after the second
hour. The vendor must make every effort to load the trailer within two hours. In cases of extreme
detention, the vendor may be subject to a chargeback to cover the resulting detention charges. If
applicable, this charge would be deducted from your invoice.
• Any add-on cartons to the shipment must be either emailed to [email protected] or
called in to 877-444-1313 option 4, option 2 prior to pick up.
• Nordstrom pays for full Valuation Insurance on all volume shipments. Do not put a release value
on the bill of lading. Bills of lading must be marked with the designated DC number and address.
• The shipper must apply a numbered seal to all loads and this number must be noted on the bill of
lading. Failure to properly seal the trailer transfers all shortage liability to the shipper.
If you have any questions about volume shipments, please call 877-444-1313 option 4, option 2. .
Declaration of Value
Do not declare value on surface or air shipments, except in the following cases:
• When shipping Jewelry or Watches via the US Mail system.
• When shipping Jewelry or Watches to departments 68, 89, 214 and 589. See: Jewelry/Watch
Shipping Procedures (in Section 3: Special Handling).
10
Palletization of Freight
Nordstrom DOES NOT require palletization of freight being shipped on a Volume Load, or through our
consolidators Gilbert, NorCon, and CTE.
Nordstrom REQUIRES the palletization of cartons when shipping on LTL carriers direct to Nordstrom
DC’s. This does NOT apply to shipments to Nordstrom Consolidators CTE, Gilbert, and Norcon. We
recommend you consult with the carrier about palletizing prior to arranging a pickup.
Follow these instructions when palletizing freight:
Shipments direct to Nordstrom DC’s via Nordstrom carriers XPOLogistics formerly Con-way Freight, Oak
Harbor Freight, and BTX Global:
• All cartons on the pallet must be plainly visible to allow for accurate carton count.
• DO NOT mix cartons for different DC’s on the same pallet
• Stack the heaviest weight cartons on the bottom row
• Use your best judgment based on burst strength of the cartons being stacked and overall stability
of the pallet when building the pallet. Keep in mind the door height of the truck you’ll be loading
the pallet onto.
• After carrier has counted the cartons on the pallet, shrink-wrap the pallet using heavyweight film
wrapped as tightly as possible to ensure stability, especially including any single cartons on the
top row. Use clear plastic film.
• Nordstrom requires its carriers to sign for cartons. If a carrier is unable to confirm the number of
cartons tendered for any reason (i.e. due to carton stacking method or lack of visibility for shrinkwrapped pallets), shipper must either resolve the conditions that prevent the carrier from an
accurate count, or accept responsibility for any shortages upon delivery to Nordstrom.
• Absolutely do not mark or note the Bill of Lading: ‘x pallets said to contain y number of cartons.’
If freight is tendered to a Nordstrom carrier in a ‘Said-To-Contain’ manner and the correct
numbers of pallets are received, all carton shortages will be treated as a vendor shortshipment.
• Your Bill of Lading must contain a total carton count by DC, and the number of pallets by DC that
are being shipped. Shippers must require the driver to sign for the total carton and pallet count by
DC that they are receiving for all live-loaded shipments.
• You must list the pallet weight separately on the BOL by DC, i.e. ‘2 pallets, 50 lb pallet weight’.
Shipments via Nordstrom carriers NorCon or Gilbert (if carrier approves palletized pickup) :
• All cartons on the pallet must be plainly visible to allow for accurate carton count.
• Cartons should be palletized BY DC for the majority of your shipments. A very limited exception is
provided for the following situations: If there is only a small quantity of cartons left after palletizing
by DC, the last pallet may contain mixed DC’s provided it is clearly labeled as ‘MIXED DCS’.
• Stack the heaviest weight cartons on the bottom row
• Loading the pallet more than six feet high is not recommended; use your best judgment based on
burst strength of the cartons being stacked and overall stability of the pallet when building the
pallet.
• After carrier has counted the cartons on the pallet, shrink-wrap the pallet using heavyweight film
wrapped as tightly as possible to ensure stability, especially including any single cartons on the
top row. Use clear plastic film.
• Nordstrom requires its carriers to sign for cartons. If a carrier is unable to confirm the number of
cartons tendered for any reason (i.e. due to carton stacking method or lack of visibility for shrinkwrapped pallets), shipper must either resolve the conditions that prevent the carrier from an
accurate count, or accept responsibility for any shortages upon delivery to Nordstrom.
• Absolutely do not mark or note the Bill of Lading: ‘x pallets said to contain y number of cartons.’
If freight is tendered to a Nordstrom carrier in a ‘Said To Contain’ manner and the correct
numbers of pallets are received, all carton shortages will be treated as a vendor shortshipment.
11
How to provide a Unique Bill of Lading Number for an EDI 856 ASN
The VICS Standard Bill of Lading Number
A Bill of Lading (BOL) number is a unique identification number assigned by the shipper and is mandatory
for all Bills of Lading and Master Bills of Lading. For more information, please visit the VICS website
(www.vics.org) or call (609) 620-4590.
Companies Sending EDI Shipments
Companies sending shipments via EDI must create a unique BOL (VICS) number to serve as a tracking
number for each shipment. This unique number must not be reused for at least 18 months. The BOL
number must consist of a maximum of 20 alpha or numeric characters. Special characters such as
dashes cannot be used.
For further information on Nordstrom BOL requirements refer to our EDI 856 ASN Mapping Document at
www.nordstromsupplier.com
Companies Sending Non EDI Shipments
Companies sending Non EDI shipments must create a unique BOL number to serve as a tracking number
for each shipment. The BOL number must consist of a maximum of 20 alpha or numeric characters. This
unique number must not be reused for at least 18 months.
Bill of Lading Preparation
Detailed carrier-specific bill of lading instructions are provided in the Carrier Pages (Section 5),
Examples of VICS sub-bills and Master Bill of Lading requirements are available on the VICS web site at
http://www.vics.org/standards/bol/ (or see Appendix C: Sample Bill of Lading).
12
SECTION 3
SPECIAL HANDLING
Shipments Requiring Special Handling
The shipment types discussed in this section require special handling above and beyond the general
shipping guidelines provided in the previous section.
Hazardous Materials
Shippers are legally and solely responsible for identifying, packaging, marking, labeling and documenting
each hazardous material shipment. Documentation for all Air and Ground Delivery Service shipments
must be in compliance with IATA or 49 CFR regulations. Shippers must comply with any additional FAA
or other government regulations in effect at the time of shipment.
Shipping Hazardous Materials via Air
Shippers should ship only those articles that are authorized for air shipment (as of the ship date) in IATA’s
Dangerous Goods Regulations, and must follow the labeling and shipping requirements as set forth in
these regulations. Copies of these regulations may be ordered by calling 800-716-6326, or online at
www.iata.org Shippers must also comply with any additional Federal Aviation Administration (FAA) or
other official requirements in effect at the time of shipment.
Hazardous materials may only be shipped via Air if this has been requested in the Purchase Order
shipping method field. All other articles not specifically authorized for air shipment must be shipped
Surface. If a shipment authorized for Air does not qualify for air shipment, contact the destination DC
Traffic Office or [email protected] for instructions.
Shipping Hazardous Materials via Surface
Shippers must follow the labeling, classification and shipping instructions set forth in the 49CFR
regulations. Shippers are legally and solely responsible for identifying, packaging, marking, labeling and
documenting each hazardous material shipment
UPS and Hazardous Materials
Shipments containing hazardous materials, as defined in Title 49 of the United States Code of Federal
Regulations (49 CFR), must be shipped in accordance with the Dangerous Goods Regulations or 49 CFR
in effect at the time of shipment. UPS also has its own requirements for shipping Hazardous Materials. Go
to UPS.com and enter ‘Hazardous Materials’ in the search field for a list of Hazardous Materials related
topics.
Shippers are legally and solely responsible for identifying, packaging, marking, labeling and documenting
each hazardous material shipment.
Section 3: Special Handling
13
Designer Apparel
Nordstrom departments 87 (Designer 1), 614 and 630 (Designer 2) are considered Designer Apparel
departments. Vendors shipping to these departments should ship as follows:
808/568 Designer Web
All Designer merchandise (above departments) for Store 808/568 must be sent to:
Store 808/DC 599
Store568/DC 569
Nordstrom Direct
th
7700 18 St. S.W.
Cedar Rapids, IA 52404
Nordstrom EC Fulfillment Center
30 Distribution Drive
Elizabethtown, PA 17022
PH (319) 846-4000
Fax (319) 846-4208
PH (717) 366-1300
All European-Sourced Designer Apparel Merchandise
Except for stores 808 and 568 as noted above, vendors shipping for Nordstrom departments 87
(Designer 1) 614 and 630 (Designer 2) should continue to utilize DC 699. Please refer to the PO Header
for further details.
DC 699
839 Commerce Drive - Collington Center
Upper Marlboro, MD 20774-7421
Phone (301) 390-7800
Fax (301) 390-1229
All Domestically-Sourced Designer Apparel Merchandise
Please note that Vendors shipping to Department 86 (American Designer Sportswear Collection) should
follow the standard routing for their State as found in the Store / DC List and State Pages.
Consignment Orders
Consignment Purchase Orders do not appear in our carriers’ PO Verification systems. When verifying a
PO with a carrier, please be sure to indicate that you are shipping a Consignment PO. The carrier will
contact one of our DC’s and the DC will verify in RMS that your PO is a Consignment PO and that it is
good to ship at this time. The DC will then instruct the carrier to accept your request for pickup. Failure to
notify the carrier that a PO is a Consignment order will result in a refusal message response.
14
Customer Owned Goods Repair Claims
With the exception of fine jewelry/watches and heirloom/one-of-a-kind Nordstrom items, Customer owned
nd
repair claims should be shipped via UPS 2 Day Air. ‘REPAIR’ will need to be printed in the ‘Reference
1’ field on UPS.com or WorldShip.
If the repaired Customer Owned goods are fine jewelry/ watches or heirloom/one-of-a-kind Nordstrom
items, please refer to the FedEx Express Fine Jewelry and Watch DVX Shipping Instructions below.
If the claim was generated at a Distribution Center, ship to the generating DC. If the claim was generated
at a store, ship to the generating store.
Furniture and Residential Shipments
All furniture shipments and some residential shipments require special handling. For instructions on
furniture and residential shipments, please call Nordstrom Corporate Logistics at (206) 454-6712 or send
email to [email protected], identify yourself as a furniture or residential shipper.
Gourmet Foods
Vendor/Suppliers shipping candy that is chocolate and /or perishable to must ship SURFACE
Method to DC with transit time within 3 days to deliver on/by Thursday unless otherwise indicated
by specific PO terms.
Perishable items such as chocolate and candies must be labeled ‘perishable food item’ on the Bill of
Lading.
If items are shipped via Air carrier in a cold pack containing dry ice, the shipper must declare ‘On Dry Ice’
on the Bill of Lading and on the carton’s outside label. Refer to the Nordstrom Full Line and Rack
Supplier Compliance Manual (Section 6: Packaging and Carton Label Requirements), available at
www.nordstromsupplier.com, for marking and labeling instructions.
For further assistance on gourmet food shipments (especially chocolates and perishables), please
contact Nordstrom Corporate Logistics at (206) 454-6712 or via email at [email protected].
Jewelry and Watch Shipping Procedures
Nordstrom Purchase Orders that consist of jewelry and watch items destined for departments 68, 89,214,
589,and 608 which require Declared Value protection based on the invoice value at the time of shipment.
Shipments for these departments may be sent via UPS or prepaid via USPS (United States Postal
Service) per below instructions.
Shipments destined for departments 28, 30, 35, 64, 161 and 484 are exempt from these special handling
procedures and should be shipped following our standard routing process (see applicable Origin State
Page).
Shipping Jewelry and Watches via UPS
When shipping jewelry or watches via UPS, it is very important that the correct packaging, labeling and
account number be used. All of these instructions are designed to ensure that your shipment arrives at its
destination without loss, damage or delay. Shippers must follow these instructions exactly in order to be
reimbursed for lost or damaged packages. Failure to do so will result in the shipper being liable for any
loss or damage incurred with the shipment.
UPS High-Value Waiver
rd
When shipping on Nordstrom’s High-Value 3 Party UPS account number you must first have completed
the UPS High-Value Waiver process in order to be covered under the UPS High-Value liability policy. This
process is conducted by a local UPS security team and involves a review of the shipper’s packaging and
15
handling process, and other metrics that impact security. This process can take two-three weeks to
complete, so it is very important to get started on it right away. Contact your local UPS account
representative to arrange.
Important: Any loss or damage to merchandise shipped on Nordstrom’s High-Value account,
without the shipper having completed the High Value Waiver process could result in the shipper
being responsible for the loss.
Creating a UPS shipment






You must create your UPS shipment on a UPS system like World-Ship, I-Ship, UPS.com, or other
UPS-Package-Level Detail compliant shipping system, and use a system-generated shipping
label on each carton. Hand-written UPS shipping labels are not permitted, and if used will result in
the shipper being liable for any loss, damage or delay.
An ‘end of day’ manifest upload must be performed at least daily, to make sure that your
shipment details are uploaded to UPS. Failing to do so could result in delayed visibility to tracking
information for your packages, or denial of declared value coverage by UPS in the event of loss
or damage. Check with UPS if you have any questions about this process, and to confirm that
your system is compatible.
The Nordstrom PO number you are shipping must be entered in one of the Reference Fields.
The Nordstrom department number, found on your purchase order, must also be entered in one
of the reference fields, i.e. ‘Dept. 89’, or ‘Dept 214’ etc.
Do not include PO. number or department number on the same line as the consignee
name/address of your shipping label. This information belongs in the reference fields as
described above
For packages that will contain items with a declared value of $1,000 or more, it is recommended
that you create a duplicate shipping label per carton by using the ‘reprint label’ function of your
shipping system. This duplicate label will be applied to the inner carton (see ‘Packaging
Procedures’ below) as extra protection in case the label on the outer shipping carton is somehow
damaged or removed. IMPORTANT: Do NOT create a new shipping label for this task—make
sure you are only reprinting (or photocopying) an existing label.
Nordstrom UPS 3rd Party Account Number
Unless shipping pre-paid, you must use the Nordstrom High-Value Third-Party UPS inbound account
number for all Nordstrom shipments to Nordstrom DC’s and stores. Contact Nordstrom at
[email protected] to receive the correct UPS account number.
Please provide the following information when requesting the Nordstrom Account number:
 Vendor name
 Shipper name (if different than vendor name)
 Nordstrom PO number that you will be shipping
 State in your message that you are a Fine Jewelry shipper
 Very Important: If you are shipping an N-Direct Drop Shipment, please state this
information as well as these shipments require the use of a different account number.
Nordstrom will respond with the account number as soon as possible, but not later than the next business
day. This account number must be used to bill freight and declared value charges third-party; ‘Collect’ or
‘Bill Receiver’ options will not be accepted, and will result in charges being billed directly to the shipper by
UPS.
16
Declared Value Guidelines (for shipments to Nordstrom stores or DC’s)
It is very important that all shipments for Fine Jewelry departments destined for a Nordstrom DC or store
be shipped with values declared per below table.
IMPORTANT: Nordstrom will not reimburse shippers for loss or damaged shipments for which our
Declared Value guidelines were not followed.
Invoice Value per Package
Value to Declare
$100-$299
Do not declare value
$300-$1,999
Actual invoice value
$2,000-$4,999
$5,000
$5,000-$50,000
Actual invoice value
$50,000 is the maximum allowable declared value per package
If the invoice value is more than $50,000 per package, split the shipment between as many packages as
required to keep the maximum declared value per package at $50,000 or less. If the shipment cannot be
split (i.e. one item valued at more than $50,000) please contact [email protected] for instructions on
how to ship.
Customer-Owned Goods/Repaired Items
Declare the total value of the merchandise (as represented by the originating store’s documentation)
including any additional value added by the shipper (i.e. updated setting, etc) for every package.
Note: For any package with declared value of $1,000 or more, a Proof of Pickup document will print along
with your shipping label. This document MUST be signed by your UPS driver upon pickup. The shipper
should also request that the driver scan each of your packages at time of pickup so that UPS will receive
a pickup scan for these packages as soon as the pickup is completed.
Service Levels
Refer to the table below for the appropriate service level to choose by ship day.
Ship Day
Monday
Tuesday
Wednesday
Thursday
Friday
Service Level Table (for shipments to Nordstrom stores or DC’s)
UPS Ground
UPS Ground
UPS Second Day
UPS 3-Day Select
(to Zone 2
(to Zone 3
Air
locations)
locations)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Note: When shipping with 3-Day Select service level, you will need to select ‘other’ as the packaging type
in your label creation process. This will allow user to declare value per instructions.
How to determine the UPS Zone for your Destination
To confirm the correct UPS Shipping Zone, follow these instructions:
Go to UPS.com. You do not need to log-in for this information.
 Select the ‘Shipping’ tab from the row of tabs near the top of the screen.
 From the ‘Additional Shipping Resources’ menu on the right side of the screen, click on the ‘View
Zone & Rate Charts’ link
17


Under ‘Packages and Services, Choose Your Location’ click on the ‘48 Contiguous States’ link
After the page loads, scroll down to the ‘Download Zone Charts’ menu, and type your origin (shipfrom) zip code in the space provided. Click the blue ‘Download’ button
 Open the Excel file that downloads, and find the zone by service level for all destination zip codes
based on your shipping zip code. You will find the Ground destination Zone listed in column B
‘Ground’. You may wish to keep this chart as a reference for any future shipments.
Locate the zip codes for each of the DC’s (or stores if shipping direct to store). Note the ones that fall in
Zone 2 or Zone 3. These you will ship via Ground service level per chart below. For all other zones ship
using service level listed in chart below; do NOT ship via Ground
Weight Breaks for UPS High-Value Shipments
• Add the total weight for all po’s shipping to the same DC on the same day
• Consult table below for routing instructions
Ship To DC
89
299
399
499
599
569
699
799
PO Specifies Surface or Air
Weight
Carrier
UPS (see Service Level Table
1-200 lb
above)
201+ lb
Contact [email protected]
for carrier instructions
Packaging Procedures
All jewelry and watch shipments sent to Nordstrom via UPS must be double boxed to ensure that they are
securely packaged. Please follow these shipping and packaging procedures exactly:
• Place the jewelry and/or watch item(s) in a plastic bag.
• Place the plastic bag in a UPS Small Box or other sturdy corrugated cardboard carton, taping the
bag to the bottom of the carton to prevent any rattling or shifting inside the box. Mark the top of
this inner box with the correct Nordstrom store number, PO number and department number.
• If you created a duplicate shipping label (as recommended in ‘Creating a UPS Shipment’ above),
apply the extra label to the inner carton---this will allow UPS to deliver the carton should the
shipping label on the outer carton become damaged or lost.
• Verify the shipping value and contents per your company’s security procedures and seal the box.
• Place the small box inside a UPS medium or large box or other sturdy corrugated cardboard
carton, adding packing material as needed to prevent the inner box from moving during transit,
and then seal the outer box.
• Attach the UPS shipping label to the top of the outer carton.
Carton Markings
The outside of the shipping carton must not provide any indication (including label or brand
names) that the shipment may contain jewelry, watches or other high value items.
In addition to the shipping label (see ‘Creating a UPS Shipment’ above), each carton should be marked
with the following information:
• Nordstrom PO number
• Nordstrom store number
• Nordstrom Department Number (i.e. ‘D 89’, ‘D 214’ etc)
• Write on the carton the month shipped, as the month number with a circle around it. (i.e. a
package shipped in December would be represented by a circled number ‘12’)
18
Do NOT use a UPS Drop-Box or UPS Store for shipment. You must contact UPS and ask for a pickup
if you do not already have a daily pickup with UPS.
Nordstrom Direct Drop Shipments
If you are shipping in the Nordstrom Direct Drop Ship program, please contact the N-Direct team at
[email protected] for information about declared value and service levels for these orders.
Important: You will be shipping on a different UPS account number than the one used for shipments to
DC’s or Stores. Contact your N-Direct Drop Ship team or [email protected] to receive the correct
account number for drop-ship orders.
Shippers/vendors are required to track all Nordstrom fine-jewelry shipments and to obtain full
proof of delivery information
If you are unable to confirm delivery of any package within 24 hours (excluding weekends/holidays) after
the scheduled delivery date, you or your designated representative must report the package missing on
UPS.com. UPS will conduct a search for the package, and if the package cannot be located and
delivered, they will send the shipper a Damage/Loss Notification Claim letter, which allows the shipper to
begin the claims process (see below).
Shipper must also notify the Nordstrom buyer of the missing cartons by tracking number, with
[email protected] on copy.
Filing a Claim for Loss or Damage on UPS.com
The shipper is responsible for filing all loss/damage claims with UPS on UPS.com.
If your package fails to deliver within 24 hours (excluding weekends/holidays) after the ‘expected delivery
date’ (found in UPS.com Tracking), follow these instructions:
Lost Shipment Claims with Declared Value
• Go to UPS.com
• Select the ‘Support’ tab
• In the ‘Browse by Topic’ section, locate ‘Receiving Your Shipment’ in the menu, and click on ‘File
a Claim’
• Under ‘Report Package Problem’, enter the requested package details. This will initiate the tracer
process. This can take 7-10 business days to complete.
• If the package is unable to be located, UPS will send you a Damage/Loss Notification claim letter,
which you will need in order to begin the claims process.
• Follow the claims process described in detail on UPS.com
• Once the claim is approved, the shipper will receive a check from UPS for the invoice amount or
the declared value amount, whichever is less.
Lost Shipment Claims for invoice values less than $300
File a Claim with UPS as instructed above. UPS will pay approved claims up to a maximum of
$100/shipment directly to the shipper. The shipper will need to email [email protected] with the
following detail in order to be reimbursed by Nordstrom for the difference between the amounts recovered
from UPS and invoiced amount.
• Tracking number of lost package
• Nordstrom P.O. Number
• Nordstrom store/DC the package was packed for/destined to
• Copy of the invoice for the contents of the package
• Copy of the UPS Damage/Loss Notification Letter
• Copy of the UPS remit to the supplier
• Supplier contact (email and phone)
19
•
State in the subject line of the email ‘UPS Claim’ and include the DC number the claimed
package was destined for so that it can be sent to the correct claims department.
Damaged Shipments with Declared Value
The Nordstrom D.C. (or store if sent store-direct) will notify the shipper of any cartons received damaged,
with contents damaged or missing.
Nordstrom will provide digital photos of the damaged carton(s) and/or contents whenever possible, plus a
description of the damaged or missing items. The shipper will then be responsible for filing a claim with
UPS on UPS.com. UPS will pay approved claims directly to the shipper, including declared value
shipments.
• Go to UPS.com
• Select the ‘Support’ tab
• In the ‘Browse by Topic’ section, locate ‘Receiving Your Shipment’ in the menu, and click on ‘File
a Claim’
• Follow the step-by-step instructions.
Damaged Shipment Claims with invoice values less than $300
The Nordstrom D.C. (or store if sent store-direct) will notify the shipper of any cartons received damaged,
with contents damaged or missing. Nordstrom will provide the shipper with digital photos of the damaged
carton(s) and/or contents whenever possible, plus a description of the damaged or missing items. The
shipper will then be responsible for filing a claim with UPS on UPS.com (see ‘Damaged Shipments with
Declared Value’ above for instructions). UPS will pay approved claims up to a maximum of $100/shipment
directly to the shipper.
The shipper will need to email [email protected] with the following detail in order to be reimbursed
by Nordstrom for the difference between the amount recovered from UPS and the invoiced amount.
• Tracking number of damaged package
• Nordstrom P.O. Number
• Nordstrom store/DC the package was packed for/destined to
• Copy of the invoice for the contents of the package
• Copy of the UPS Damage/Loss Notification Letter
• Copy of the UPS remit to the supplier
• Supplier contact (email and phone)
• State in the subject line of the email ‘UPS Claim’ and include the DC number the claimed
package was destined for so that it can be sent to the correct claims department.
Shipping Jewelry and Watches via USPS
The following rules apply to jewelry and watch shipments sent via US Mail for departments 68, 89, 214,
533 and 589:
• Surface: Use Registered Mail.
• Air: Use Express Mail.
• Declare and pay for full replacement value on all shipments.
o Registered Mail offers insurance of up to $25,000 per carton.
o Express Mail offers insurance of up to $5,000 per carton.
• Mark all cartons with the correct Nordstrom store/DC number, PO number and department
number. (Please refer to Section 6: Packaging and Carton Label Requirements in the
Nordstrom Full Line and Rack Supplier Compliance Manual, available at
www.nordstromsupplier.com, for marking and labeling instructions.)
• Proof of postal charges is required.
20
SECTION 4
FREIGHT INVOICING AND INQUIRIES
Freight Invoicing and Reimbursement
All shipments must be sent to Nordstrom ‘Collect’, or ‘Bill Third Party’. There are specific requirements for
UPS small package shipments (see UPS carrier pages for details).
Use of any carrier or shipping method (routing) not specifically authorized in this guide or by Nordstrom
Traffic will result in the supplier paying all transportation charges, regardless of whether or not Nordstrom
might have incurred lower or higher transportation costs with the unauthorized shipping method.
Nordstrom does not reimburse vendors for prepaid shipments sent via carriers not authorized by
Nordstrom Traffic or Nordstrom Corporate Transportation offices.
Nordstrom will not accept any accessorial charges from carriers not authorized in this guide, even if the
freight charges are prepaid. These charges must all be billed to the shipper—consult with your carrier
about how to correctly set up your BOL to have any of these accessorial charges billed to your account.
If you accidentally ship ‘Prepaid’ instead of ‘Collect’ or ‘Bill Third Party using one of our authorized
carriers and you wish to have the charges re-billed to Nordstrom, please contact [email protected]
and provide the following information:
• Shipper name
• Vendor name/vendor number
• Carrier used
• Pro number/tracking number(s)
• Ship Date
• Request to re-bill to Nordstrom
• We will contact you within 2 business days regarding your request
Note: Re-bill requests must be made within 60 days of ship date. Requests made later than 60
days will be denied.
If at any time you are not clear about which carrier to use or have any other questions, email us at
[email protected].
Freight Chargeback Inquiries
Please note that all freight chargeback inquiries must be made within twelve months of the shipping date,
In order to ensure the fastest possible resolution of any disputes, we encourage suppliers to avoid
accumulating inquiries for monthly, quarterly, seasonal or annual review and to submit any questions
promptly, preferably within 60 days of the shipping date.
A Freight Chargeback Statement listing chargeback reason(s) and itemized shipment information for each
chargeback are emailed to vendors every Wednesday after it has been deducted from your check. These
statements are emailed using address on file with our CMIO Chargebacks team. If you are currently not in
receipt of these emails or you wish additional contacts receive this information please email
[email protected] and we can update our records.
If you still have questions about your freight chargebacks after receiving the Freight Chargeback
Statement, you may send your inquiry along with the Freight Chargeback Statement and supporting
documentation (which may include a copy of the signed Bill Of Lading, buyer email, your Freight Contract
Agreement, PO showing the freight allowance, etc.) to the Traffic department at this Ship To DC for your
PO. The DC name and email address is listed in the upper right hand corner of the Freight Chargeback
Statement.
Inquiries on POs shipped more than twelve months ago and/or submitted without supporting
documentation will not be addressed.
Section 4: Freight Invoicing and Inquires
21
Refusals and Related Charges
This section outlines the supplier’s liabilities and responsibilities when Nordstrom refuses a non-compliant
shipment or Purchase Order.
Reasons for Shipment/Purchase Order Refusals
Some of the reasons shipments and/or Purchase Orders may be refused by Nordstrom are:
• The PO number on the Bill of Lading or package label is missing or invalid.
NOTE: On shipments containing multiple PO numbers, a single invalid or missing PO number
may result in refusal of the entire shipment.
• The Purchase Order and/or shipment is non-compliant and has been refused because:
o The order was shipped outside the shipping window, either prior to the Earliest Ship Date
or after the Latest Ship Date
o The order has been cancelled, is not on file or is not activated in our system. (Please be
sure to verify all Purchase Orders before shipping.)
o The order contains unauthorized substitutions, overages or defective goods.
o The shipment was delivered to the wrong Ship to DC.
o The shipment was sent Collect on Delivery (COD), even when shipped via UPS and/or
Parcel Post.
o Your Prepaid (house carrier/non-routing guide carrier) or Hand Carry deliveries/POs were
shipped after the Latest Ship Date.
o Your carrier did not pre-schedule a delivery appointment at the Ship to DC 24 hours prior
to delivery.
o Your carrier is not the Nordstrom authorized carrier identified in this manual and the
goods were shipped after the Latest Ship Date.
Fees Assessed for Refused Shipments
When a shipment or order is refused, the supplier will be held liable for the following:
• Return freight fees
• $100.00 handling fee
• Inbound freight charges
• Any charges incurred due to the refused shipment (i.e., redelivery and storage charges)
If a shipment qualifies for refusal but is nevertheless accepted by Nordstrom, the supplier may still be
held liable for the above charges or fees via freight offset charges.
Refused Shipment Handling and Liability
Refused goods routed through Gilbert, NorCon or CTE (Consolidators) may be held on hand at the
Consolidator’s facility. The Consolidators will notify the shipper whose name appears on the bill of lading
if the shipment or order is refused or undeliverable. Storage charges are accumulated until the
Consolidator receives both disposition instructions in writing and payment of charges from the shipper.
All refused goods received at a Nordstrom facility will be returned to the vendor at the vendor’s expense.
Return Authorization stickers will not be used on refused merchandise. If the vendor chooses not to
receive this returned refused merchandise, the merchandise may be destroyed, salvaged through
jobbers, or sold in our off price channels.
Supplier bears full liability for loss or damage on refused shipments resulting from non-compliant
shipments or Purchase Orders, and improper shipping, packaging or labeling.
Recalls
Only a Nordstrom merchant or buyer is authorized to recall a refused shipment or PO. The Nordstrom
merchant or buyer must contact the appropriate Ship to DC Traffic Office in order to initiate any recall
action
Section 4: Freight Invoicing and Inquires
22
SECTION 5
CARRIER PAGES
A. DUIE PYLE
Verifying PO and Pick-Up Scheduling
• Call : 1 800 523-5020,and DIAL Ext. 1996 Strategic Accounts
• Please identify yourself as a NORDSTROM shipper
• Email: [email protected]
• SCAC Code - PYLE
Bill of Lading Instructions/Shipment Addressing
Consigned to:
NORDSTROM DC#
DC Street Address
DC City, State, Zip Code
•
Mark Freight Charges ‘Collect’
•
In the ‘Bill Freight Charges To’ field, fill in as below:
NORDSTROM, Inc.
C/O Veraction
3400 Player’s Club Pkwy, Ste 300
Memphis, TN 38125
Routing Instructions
Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores.
See Routing Guide Section 8: for Ship to DCs- refer to Store/DC List.
Special Note for palletized LTL shipments:
 DO NOT ship more than 8 pallet positions per BOL per day
 DO NOT ship pallets higher than 84’ maximum (including pallet)
 See Origin State pages if more than 8 pallets per BOL destination are to be tendered
 Chargebacks will result for failing to follow these instructions
Service Selection
• LTL service
Section 5: Carrier Pages
23
A. DUIE PYLE – Gilbert
• Call : 1 800 523-5020 Ext. 1996 * Identify yourself as a NORDSTROM Shipper
• Email: [email protected]
• SCAC Code - PYLE
Consigned to:
NORDSTROM
C/O A. Duie Pyle – Gilbert
1000 Industrial Avenue
Keasbey, NJ 08832-0186
•
In the ‘Bill Freight Charges To’ mark as ‘COLLECT’
See Routing Guide Section 8: for Ship to DCs- refer to Store/DC List.
 See Origin State pages if more than 8 pallets per BOL destination are to be tendered
Service Selection
• LTL service
24
BTX Global Logistics
Air Shipments
First-Time BTX shippers, Air service levels:
Pursuant to TSA security directives, BTX must verify first-time shippers as ‘known shippers’ as defined in
the TSA/IACSSP prior to any air shipping activity.
First-time shippers with no pending air shipments:
Shippers may pro-actively contact BTX prior to having any pending shipments in order to confirm status
and/or begin the known shipper process. The shipper must be prepared to provide their full corporate
information and Dun & Bradstreet Duns number, if available. If the shipper is a 3PL or other logistics
company, a valid Indirect Air Carrier (IAC) number will be needed prior to any air shipping activity.
First-time shippers with pending air shipments:
First-time shippers who have not previously verified known shipper status with BTX (as described above),
and have a pending air shipment for Nordstrom, must contact BTX at least 2 business days prior to
desired pickup date in order for BTX to begin the Known-Shipper verification process.
NOTE: If BTX is not able to verify the shipper’s status in time to achieve the required ship date
and service level, BTX will work with Nordstrom Corporate Logistics to determine a shipping
alternative. Nordstrom Corporate Logistics will coordinate this effort with the shipper.
‘Known Shippers’
Once the shipper’s status has been confirmed by BTX as ‘known’, the shipper may proceed directly to the
following standard process in order to book shipments with BTX.
Note: any shipper name or address change will result in the need for a re-verification of the known
shipper status.
Carrier Contact Information
• All shipping origins: (877) 384-5559 email: [email protected]
• BTX website: www.btxair.com
• SCAC Code - BTXA
Shippers are encouraged to register with the BTX website to enable the ability to create shipments,
arrange pickups, and track shipments online. Please contact the appropriate BTX Service Center (listed
above) for assistance.
Shipment booking cut-off times
Please contact BTX as soon as possible, but not later than 24 hours in advance of pickup date in order to
book a shipment and arrange a pickup. In some origins, same day pickups may be arranged but the
requests must be received by BTX no later than noon local time the day of the pickup.
Air Waybill Creation
Create one Air Waybill (AWB) per destination per day.
 Mark the freight terms as ‘Collect’
 Complete the requested shipper information
 Complete the requested consignee information
Service Level
 The standard Nordstrom service level for air shipments is Second Day Air. Unless you are
otherwise instructed by the Nordstrom Expedite team or Corporate Logistics office, use this
service level for all shipments.
 If you are shipping on a Thursday or Friday, use service level ‘Ground’ unless otherwise
instructed by the Nordstrom Expedite team or the Corporate Logistics office.
25
BTX Global Logistics (con’t.)
Purchase Order (P.O.) Information
 Enter the PO number you are shipping, the number of cartons by PO and carton dimension (in
inches, L x W x H), and the total weight of these cartons. If you are shipping multiple POs, list
them separately and include the above information by p.o. If you have cartons of different
dimensions for the same PO. list the number of cartons per each carton size.
Example:
P.O. 1234567, 10 cartons 18’ x 14’ x 12’, 120 lb
P.O. 1234567, 5 cartons 16’ x 14’ x 10’, 75 lb
P.O. 1234568, 12 cartons 24’ x 16’ x 12’. 150 lb
Description of Items
 Enter the description of the items you are shipping. Be as specific as possible, and conform to
classifications and tariffs in place at the time of shipment.
Totals
 Enter the total number of cartons, the total weight, and the total number of pallets (if applicable)
tendered.
Dimension limits
While Nordstrom does not require you to tender freight to BTX on pallets, it is common practice to do so
and is not prohibited. The maximum size for a palletized shipment is 48’ x 40’ x 50’
Tendering Freight
 Shipper must tender freight to the carrier by Air Waybill. Carrier will sign the waybill for total
number of cartons. Shipper may not tender waybills as ‘STC’, nor will the carrier pick up any
waybill that is not counted by carton and signed.
 Shrink-wrapping should be done only after driver has physically counted the cartons on pallets.
Ground Shipments
Ground service level, shipments of more than 8 pallets per BOL destination per day
When tendering shipments to BTX for Ground service level, the shipper does not need to be a ‘Known
Shipper’ as described in the Air Shipments section above. Use the same carrier contact information as
described above, and provide the carrier with a Bill of Lading per DC destination, containing the following
information:






Shipper Company Name, address, contact and phone number
Consignee (typically a Nordstrom DC) company name and full address
Nordstrom purchase order number, number of cartons per purchase order, and the weight of
those cartons (please include carton dimensions if available)
Freight terms: Collect
Driver is required to count and sign for individual cartons and the pallet count being picked
up. ‘STC’ (said-to-contain) shipments are not allowed, and any shortages/damages reported will
be the responsibility of the shipper if a ‘STC’ shipment is tendered to carrier.
The MAXIMUM number of pallets per BOL for this program is 13. Any shipments requiring
more than 13 pallets per destination must be sent to the Volume Load Desk
([email protected]
26
XPOLogistics formerly Con-Way Freight
Website: LTL.xpo.com
For Verifying POs and Pick-Up Scheduling –
*All NORDSTROM shipper pickup requests must be submitted via the below contacts for the
central XPOLogistics office.

•
•
•
Do not call your local XPOLogistics freight terminal.
Call (888) 696-3650
Email Address; [email protected]
SCAC Code – CNWY
Consigned to: Nordstrom DC#
DC Street Address
•
•
Mark Freight Charges ‘Collect’
In the ‘Bill Freight Charges To’ field, fill in as below:
Nordstrom Inc, c/o Veraction
3400 Player’s Club Pkwy, Ste 300
Memphis, TN 38125
See Section 8: Store/DC List for Ship To DC’s.
 See Origin State pages if more than 8 pallets per BOL destination are to be
tendered
Service Selection
Standard LTL service
27
XPOLogistics formerly Con-Way Freight (con’t.)
With Freight Charge Terms marked ‘Collect’.
Create an individual shipper’s Bill of Lading as follows:
Step
Action
1
Make out one Bill of Lading document:
• For each DC;
• For each day.
2
Mark the Bill of Lading ‘collect’.
3
Include the following information on the Bill of Lading:
•
Shipper’s name;
•
Shipper’s address;
For each verified Purchase Order, list:
•
Purchase Order number;
•
Number of cartons by PO number;
•
Department number by PO number;
•
Weight in LBS.by PO number;
•
Accurate carton count by size dimensions;
•
Description of all articles in shipment. Be as specific as possible
and conform to classifications and tariffs in effect on the date of the
shipment.
If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc.,
and only total the number of cartons/total weight on the last page.
Do not declare value. (See Declaration of Value in Section 2: Shipment
4
Preparation for complete details.)
•
Suppliers must tender freight to pick up carrier by DC, which must correspond to each bill.
Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.
Verification of Delivery
Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 120 days of the
ship date. It is always best to verify delivery within two weeks of the ship date.
Contact any of the Nordstrom DC Traffic Departments with questions.
28
CTE – RJR
• Phone: (800) 540-0244
• Fax: (323) 357-1724
• Websitewww.cteinc.net
• SCAC Code - CAIE
• We recommend that shippers use CTE’s on-line web tool for scheduling pick-ups rather than
faxing documents and information. Please contact CTE directly about how to be set up for this
web tool.
• Call (800) 540-0244.
Consigned to: Nordstrom DC #
C/O CTE – RJR
26300 Corporate Ave.
Hayward, CA 94545
Time Line and Procedure for PO Verification, Scheduling a Pickup and Sending your ASN 856 to
Nordstrom
Prior to requesting pickup you must:
• Verify all POs that will be physically presented to the carrier driver on the requested pickup day.
• Edit your Bill of Lading and physical cartons to match. Only valid POs may be presented to the
carrier driver.
• Your ASN 856 must match your Bills of Lading and physical cartons exactly!
• Key Matching Fields: Bill of Lading numbers, DC number, carton count by PO number.
After all POs for the requested pickup day have been validated and shipping paperwork has been
matched to the ASN 856:
• You must obtain a pickup number from your carrier by 3:30 PST, locking in pickup for the next
day.
o If you miss the 3:30 PST deadline and your PO is at risk of becoming Past Cancelled,
you must contact the POs Nordstrom buyer for a PO extension.
o The pickup number may be used as the CN Pro number in the ASN 856.
o The SCAC code of the pickup carrier must be used in the ASN 856.
Your ASN 856 must not be sent to Nordstrom until after the driver has signed ‘CLEAR’ on your Bill of
Lading.
• ‘Clear’ means that no changes were made to the carton count on your Bill of Lading by the driver.
• If the driver makes any changes to the carton count on your Bill of Lading, your ASN 856 must be
edited to reflect the actual physical shipment picked up by the driver before it is transmitted.
• The date of the driver’s signature must match the ASN 856 Ship Date field.
If you have any questions about these procedures, please direct them to [email protected].
29
CTE – RJR (con’t.)
With Freight Charge Terms marked ‘Collect’
• Create an individual shipper’s Bill of Lading as follows:
Step
1
2
3
4
•
Action
• For each DC;
• For each day.
• Shipper’s name;
• Shipper’s address;
• Purchase Order number;
• Number of pieces (cartons or GOH) by PO number;
• Department number by PO number;
• Weight in LBS. by PO number;
• Accurate carton count by size dimensions;
• Description of all articles in shipment. Be as specific as possible and
conform to classifications and tariffs in effect on the date of the
shipment.
and only total the number of cartons/total weight/Lbs. on the last page.
Supplier must tender freight to pick up carrier by DC, which must correspond to each bill.
30
CTE – California Transport Enterprises
• Phone: (800) 540-0244
o Within California: (323) 357-1720
• Fax: (323) 357-1724
• Websitewww.cteinc.net
• SCAC Code - CAIE
• We recommend that shippers use CTE’s on-line web tool for scheduling pick-ups rather than
faxing documents and information. Please contact CTE directly about how to be set up for this
web tool.
• Call (800) 540-0244 or (323) 357-1720 (within California).
C/O CTE
2610 Wisconsin
South Gate, CA 90280
Nordstrom
carrier driver.
• You must obtain a pickup number from your carrier by 3:30 PST, locking in pickup for the next
day.
o Your carrier will give you a 4-hour pickup window, and you must have your shipment
ready by the start of that window.
o If you miss the 3:30 PST deadline and your PO is at risk of becoming Past Cancelled,
you must contact the POs Nordstrom buyer for a PO extension.
Lading.
• If the driver makes any changes to the carton count on your Bill of Lading, your ASN 856 must be
edited to reflect the actual physical shipment picked up by the driver before it is transmitted.
See Section 8: Store/DC List for the Ship To DC’s.
31
CTE – California Transport Enterprises (con’t.)
Step
1
2
3
4
•
Action
• For each DC;
• For each day.
• Accurate carton count by size dimensions;
shipment.
and only total the number of cartons/total LBS. on the last page.
Supplier must tender freight to pick up carrier by DC, which must correspond to each bill.
32
Gilbert
• Email; [email protected]
• Phone: (732) 709-5330 or (800) 245-6161
• Fax: (732) 709-5502 or (732) 709-5503
• SCAC Code - GBEA
Automated Purchase Order Verification and Pick Up Request Line
• Call (732) 738-1455.
• Dial ‘NOR’ when prompted for retailer’s name and follow the instructions.
• To speak with a customer service representative, press #0.
Master of Bill of Lading Address
Nordstrom
C/O Gilbert
Sub Bill of Lading Address
• Nordstrom DC#
Important note: Include the DC number, but not the DC address. DC addresses must not appear on
Sub Bills of Lading.
Nordstrom
carrier driver.
• You must obtain a pickup number from your carrier by3:00pm EST, locking in pickup for the next
day.
• Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the
start of that window.
Lading.
• If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856
must be edited to reflect the actual physical shipment picked up by the driver before it is
transmitted.
• The driver will sign only the Master Bill of Lading.
33
Gilbert (con’t.)
Step
1
2
3
4
Action
If shipping to more than one DC on the same day, create a unique sub-bill
for each DC itemized by:
• PO number(s) and department number, with carton count and LBS. for
each PO.
Cross-reference individual sub-bills on the Master Bill of Lading.
Combine all surface shipments to Nordstrom from your facility on the same
day onto one Master Bill of Lading, including:
• Total cartons and total LBS. by each DC.
At the bottom of the Master Bill of Lading, include:
• Total cartons for all DC’s;
• Total weight in LBS. for all DC’s.
NOTE: The Master Bill of Lading is the document the carrier’s driver will
sign.
•
•
Staple the individual shippers’ sub-bills under the one Master Bill of Lading. Cross-reference
individual shippers’ sub-bill numbers on the Master Bill of Lading.
Supplier must tender freight to pickup carrier by DC, which must correspond to individual subbills. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.
34
Lynden International
Carrier Contact Information &
Verifying PO & Pick-Up
• Phone: (800) 562-7017
• Ask for Nordstrom Coordinator
• Website: www.laf.lynden.com
• SCAC CODE - LYAH
Lynden International should only be used for shipments going ‘store direct’ based on the Purchase Order
terms (instructions) for the Nordstrom Stores listed below. The store addresses can be found in Section
7 - Shipping Guidelines to Hawaii.
Nordstrom Store 48
Victoria Ward Center Rack
Nordstrom Store 706
Ala Moana Center
Bill of Lading Instructions/Shipment Address
Consigned to: Nordstrom Hawaii Store #
Street Address
Honolulu, HI zip code
• Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and
stores. See Section 8: Store/DC List for Ship To Store’s.
Service Selection
The service selection for Lynden International in this guide is:
• Priority Service
With Freight Charge Terms Marked ‘Collect’
• Create an individual shippers bill of lading as follows:
Step
Action
1
• For each DC;
• For each day.
2
3
shipment.
and only total the number of cartons/total LBS. on the last page.
4
•
Supplier must tender freight to pick up carrier by Store, which must correspond to each bill.
Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.
Contact Nordstrom Corporate Logistics at 877-444-1313 option 4, option 1 for any questions.
35
New Penn – Gilbert
• Phone: (800) 950-5046, extension 4370
• Fax: (717) 274-5593
• Website: www.newpenn.com
• SCAC Code – NPME
• Call (800) 950-5046, extension 4370.
carrier driver.
• EDI suppliers only: Your ASN 856 must match your Bills of Lading and physical cartons exactly!
• You must obtain a pickup number from your carrier by3:00pm EST, locking in pickup for the next
day.
•
Same-day pickups are not possible for much of New Penn’s network and are entirely optional
and based on carrier availability in a given area. DO NOT DEPEND on same day pickups. If your
ship window depends on a same-day pickup, contact the Nordstrom buying office for an
extension.
• Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the
start of that window.
Lading.
• If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856
must be edited to reflect the actual physical shipment picked up by the driver before it is
transmitted.
• The driver will sign only the Master Bill of Lading.
If you have any questions about these procedures, please direct them to [email protected]
Nordstrom
C/o New Penn - Gilbert
• Nordstrom DC#
Bill of Lading Instructions
C/o New Penn - Gilbert
36
New Penn – Gilbert (con’t.)
See Section 8: Store/DC List for the Ship To DC’s.
Step
1
2
3
4
Action
each PO.
sign.
•
•
Supplier must tender freight to pick up carrier by DC, which must correspond to individual subbills. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.
37
NorCon, LTD.
• Phone: (513) 942-5768
• Fax: (513) 942-2798
• Web: www.NorConltd.com
• SCAC Code – NCON
Verifying PO and Pick-Up/Delivery Scheduling
•
•
EMAIL – [email protected]
Call (513) 942-5768.
Volume Multi-DC Truckloads (Over 8 pallets/10,000 lbs.) need to be placed at least 48 hours
(2 Full business days) in advance. Please be sure all POs included are valid for at least 2 more
days from the advance notice pickup request. POs must be valid on actual pickup day.
Nordstrom
C/o NorCon, LTD
9811 Harwood Ct.
Fairfield, OH 45014
• Nordstrom DC #
*GPS Note; NorCon’s City in GPS is Westchester but US Mailing address is Fairfield
Time Line & Procedure for; PO Verification, Scheduling a Pickup/Obtaining a Delivery
Appointment and Sending your ASN 856 to Nordstrom
Prior to requesting pickup or delivery appointment you must:
• Verify all POs that will be physically presented to the carrier driver on the requested pickup day or in
your delivery.
• Edit your Bills of Lading and physical cartons to match. Only valid POs may be presented to the carrier
driver or delivered to NorCon. Provide # of cartons AND # of pallets by DC.
• Key Matching Fields Bill of Lading numbers, DC number, Carton count by PO number.
• You must obtain a pickup/delivery appointment number from your carrier by 3:30 EST,
locking in your pickup for the next day.
o Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start
of that window.
o If you miss the 3:30 EST deadline and your PO is at risk of becoming Past Cancelled, you must
contact the POs Nordstrom buyer for a PO extension.
Lading.
• If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856 must
be edited to reflect the actual physical shipment picked up by the driver before it is transmitted.
• The date of the driver’s signature must match your ASN 856 Ship Date field.
• The driver signs only the Master Bill of Lading.
If you have any questions about these procedures, please direct them to [email protected]
38
NorCon, LTD. (con’t.)
Step
1
2
3
4
Action
each PO.
sign.
•
•
Supplier must tender freight to pickup carrier by DC, which must correspond to individual subbills. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.
.
39
Oak Harbor Freight
*All NORDSTROM shipper pickup requests must be submitted via the below contacts for OAK HARBOR,
do not call your local OAK HARBOR terminal.
•
•
•
Phone; : 1-800-285-6254 or 253-288-8370 or 8391 or 8369
•
Please identify yourself as a NORDSTROM shipper
Email: [email protected]
SCAC Code – OAKH
Consigned to:
Nordstrom DC#
DC Street Address
•
Mark Freight Charges ‘Bill Third Party’
•
Third Party Bill to Address:
Nordstrom c/o Veraction
3400 Player’s Club Parkway Ste 300
Memphis, TN 38125

DO NOT ship more than 8 pallet positions per BOL per day

DO NOT ship pallets higher than 84’ maximum (including pallet)
Chargebacks will result for failing to follow these instructions
With Freight Charge Terms marked ‘Bill Third Party’.
•
Create an individual shipper’s Bill of Lading as follows:
Step
Action
1
•
•
Create one Bill of Lading document:
•
For each DC you are shipping to
•
For each day you are shipping
2
Mark the Bill of Lading ‘Bill Third Party’.
3
•
Shipper’s name
•
Shipper’s address
•
Third Party Billing address (see above)
•
Purchase Order number
•
Number of cartons by PO number
•
Department number by PO number
•
Weight in LBS. by PO number
•
Accurate carton count by size dimensions
•
Description of all articles in shipment. Be as specific as possible and conform to
classifications and tariffs in effect on the date of the shipment.
If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the
number of cartons/total weight/LBS. on the last page.
Do not declare value. (See Declaration of Value in Section 2: Shipment Preparation for
4
complete details.)
Suppliers must tender freight to pick up carrier by DC, which must correspond to each bill. Failure to comply
will result in a consolidation traffic freight chargeback, plus handling fees.
Suppliers must allow carrier to count individual cartons for each Bill of Lading. Tendering
or signing any BOL as ‘STC’, or Said-to-Contain, is unacceptable and will result in the
shipper being held responsible for any shortages.
40
UPS
• Phone: (800) 742-5877 or (800) PICK-UPS
• Web Site: http://www.ups.com
• SCAC Code – UPSN
rd
Shippers must have an active UPS account number in order to use Nordstrom’s 3 Party UPS
account.
If you do not have an active UPS account number, you may sign up online at https://www.ups.com/myups
and click ‘Register’ at the bottom of the page. Or you may call (800) 742-5877. You can request UPS
shipping software, WorldShip, to put on your computer if you are a daily pick up account. Worldship can
also be downloaded from: http://www.ups.com/worldship
Jewelry and Watch Program
Nordstrom Purchase Orders that consist of jewelry and watch items destined for departments 68,
89,214, 589,and 608 must ship under the UPS High-Value requirements contained in Section 3:
“Special Handling, Jewelry and Watch Shipping Procedures”. This requires using a different UPS
account than standard UPS shipping covered below.
Shipment Addressing
All Nordstrom shipments are to be addressed to:
Nordstrom DC #
Nordstrom DC Street Address
Nordstrom DC City, State, and Zip Code
See Section 8: Store/DC List for the ‘Ship to’ DC’s and their addresses.
Nordstrom Third Party Bill to Account Number and Address Set Up Procedure Contact
[email protected] to receive the Nordstrom UPS account number to ship on. Please provide the
following information:
• supplier name/number
• supplier contact information
• PO number(s) being shipped
• State and zip code you are shipping from
• Total weight by DC
rd
We will email our 3 Party Account and Address to you no later than the next business day after
receiving your email. Should we change the UPS account number for any reason, we will update the
Routing Guide alert section on the home page of Nordstromsupplier.com. You will then need to follow the
above process to receive the new account number. Please check the Routing Guide regularly to be sure
to get any updates.
Important
• If Nordstrom is paying the freight charges for your shipment, DO NOT ship on your own
account and ask that Nordstrom reimburse you—we must have UPS charges billed to our
account in order to receive our contracted rates.
• Shipments to Canada are covered by our Canadian Routing Guide
(nordstromsuppliercanada.com) and require a different UPS account than the one used for
US shipments.
Service Selection
nd
• If PO specifies ‘Air’, use UPS 2 Day Air service level.
• If PO specifies ‘Surface’, use UPS Ground service level.
Please contact [email protected] prior to shipping if you are being requested to use any other
service level. Nordstrom will not pay for use of any other service level without prior permission.
41
UPS (con’t.)
UPS General Instructions
rd
• You must use an authorized 3 Party account number to bill third party to Nordstrom.
• In order to transmit electronic Package Level Detail (PLD) for each shipment, you must use a
UPS shipping system, such as World Ship, UPS Internet, or a UPS compatible shipping system.
•
It is important to complete the ‘End of Day’ process when using UPS systems like World Ship at
least once per day for your shipment data to be transmitted to UPS. This is a critical step that is
needed to ensure your packages are shipped and received without delay. Failure to perform this
task could result in a freight chargeback due to incorrect ship date being shown on the tracking
information reported by UPS to Nordstrom.
• The use of hand-written air bills is not authorized. Your shipment could be delayed or
returned unless system-generated shipping labels are created using a UPS system or
UPS-compatible shipping systems.
• The date your UPS shipment is created is the date that is transmitted to Nordstrom as the actual
ship date. Keep this in mind if you are creating UPS shipments prior to actual ship date, as it
could result in a charge back if the reported ship date falls outside the PO ship window.
• All packages must have the Nordstrom PO number (example: ‘12345678’) clearly entered in the
‘Reference 1’ field of the shipping system and appear on the shipping label. You will not be able
to process your shipment via UPS Shipping System without this information.
• If you do not have a daily pickup from UPS: When preparing a shipment on UPS World Ship
system, and scheduling a pickup for your packages on line, only request a pickup for the first
package you process. DO NOT request more than one pickup per day.
• The PO number and the department number must be clearly written near the label on all
packages. Please be sure that the carrier shipping label does not cover up the GS1-128 carton
label.
• Please provide accurate carton count by size (dimensions) when creating your shipment.
• We suggest that all small package shippers track each shipment to delivery.
42
UPS (con’t.)
UPS Claims/Liability
The shipper must file all cargo claims with UPS directly.
The shipper is responsible for all loss and damage regardless of FOB point stated on the Purchase
Order.
Nordstrom pays for merchandise that is received in good repair only. If your shipment is never received
or is received short or damaged, the balance of your invoice must be covered by your cargo claim with
UPS. UPS gives 9 months from the day of delivery or from the scheduled day of delivery if delivery was
not made for the filing of claims for domestic packages. International package claims must be filed within
60 days of the date of delivery.
Domestic Air Shipments: UPS Limit of Liability for domestic air and ground shipments is $100 per outer
carton per shipment or the replacement value of the shipment, whichever is less.
UPS offers Declared Value for packages up to a limit of $50,000, If the shipper chooses to purchase
additional Declared Value to cover the contents of their cartons; the premium is the responsibility of the
shipper.
Damage Claims: Concealed damage must be reported to UPS within 9 months of the date of delivery
(Domestic) and within 60 days of the date of delivery (International).
A written claim must be submitted to UPS for standard Limit of Liability loss and damage claims.
Time Limit for Filing Claims for Loss or Damage to Property
As a condition precedent to recovery, all claims for loss or damage to property must be filed in writing or
electronically with UPS within the following time limits:
Domestic shipments, claims must be filed within nine months after delivery of the package or in case of
failure to make delivery then within nine months after a reasonable time for delivery has elapsed.
Written claims must be sent to UPS (address on the UPS Claim form found at
https://www.ups.com/myups) Attn: Cargo Claims.
Shippers who choose to purchase additional Declared Value to cover the contents of their cartons are
responsible for any associated premiums. Nordstrom will not reimburse for Declared Value charges.
Shippers are also responsible for any additional premiums, such as hazardous material, delivery
confirmation, fax P.O.D. (Proof of Delivery), Saturday pick up charges, delivery and address correction
fees, etc.
Shippers tendering unauthorized packages are responsible for paying the list rate charges published by
UPS.
Verification of Delivery
Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 90 days of the
ship date. It is always best to verify delivery within two weeks of the ship date.
43
SECTION 6
ORIGIN STATE PAGES
ALABAMA (AL)
See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.
General Rules
• Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day
pickup requests will not be accepted.
• For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC
on the same day.
• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the
same day.
• See Section 5: Carrier Pages for carrier-specific shipping instructions.
• For SURFACE shipments per or by DC greater than 10,000 lbs or a cubic measure greater than
1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at 877-444-1313 option
4, option 2, at least 3 business days prior to the requested ship date.
• For AIR shipments greater than 2,000 0 lbs per DC contact Corporate Logistics
[email protected].
• All shipments must be sent ‘Collect.’
• Routing instructions are subject to change. Please consult the Routing Guide prior to each
shipment.






DO NOT ship more than 8 pallet positions per BOL destination per day via
XPOLogistics formerly Con-Way
For shipments of more than 8 pallets per BOL destination per day, route via BTX
Global Logistics (see carrier page).
For shipments of more than 8 pallets per BOL destination per day, contact
[email protected] for routing instructions
Carrier Selection Tables:
Ship To
DC
89
299
399
499
569
599
699
799
PO Specifies SURFACE
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
XPOLogistics Standard LTL
44
ALABAMA (con’t.)
Ship To
DC
89
299
399
499
569
599
699
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
799
NOTE: For Air shipments more than 2000 lbs per DC, please contact [email protected] for Routing
Instructions
Section 6: Origin State Pages
45
ALASKA (AK)
General Rules
•
Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup
requests will not be accepted.
•
For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the
same day.
•
For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same
day.
•
See Section 5: Carrier Pages for carrier-specific shipping instructions.
•
For SURFACE shipments per or by DC greater than 10,000 lbs or a cubic measure greater than 1,800 cubic
feet, contact the Nordstrom Volume Shipment Routing Desk at 877-444-1313 option 4, option 2, at least 3
business days prior to the requested ship date.
•
For AIR shipments greater than 2,000 lbs per DC contact Corporate Logistics [email protected].
•
All shipments must be sent ‘Collect.’
•
Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.
Special Notes for palletized LTL shipments:

DO NOT ship more than 8 pallet positions per BOL destination per day via XPOLogistics
formerly Con-Way

For shipments of more than 8 pallets per BOL destination per day, route via BTX Global
Logistics GROUND service level (see carrier page).


Ship To DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000
lbs
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
569
599
699
799
Carrier
nd
UPS 2
1-200 lbs
201-10,000
lbs
Day Air
nd
2 Day Air
NOTE: For Air shipments more than 2,000 lbs per DC, please contact [email protected] for Routing
Instructions
46
ARIZONA (AZ)
General Rules
on the same day.
same day.
• For AIR shipments greater than 2,000 lbs per DC contact Corporate Logistics at (206) 303-2637.
shipment.
Ship To DC
89
299
399
499
569
599
699
799
Ship To
DC
89
299
569
599
699
799
399
499
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
CTE
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-50 lbs
UPS Ground
51-10,000 lbs
CTE
Combine both surface and air shipments shipping to the
same DC on the same day on a SINGLE Bill of Lading
Instructions
47
ARKANSAS (AR)
General Rules
• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s
(except DC 799) on the same day. For DC799 see weight breaks listed below.
same day.
• For AIR shipments greater than 2,000 lbs per DC contact Corporate Logistics
[email protected].
shipment.
 DO NOT ship more than 8 pallet positions per BOL destination per day via
 For shipments of more than 8 pallets per BOL destination per day, route via BTX
Global Logistics GROUND Service Level (see carrier page).
Ship To
DC
89
299
399
499
569
599
699
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
1-200 lbs
UPS Ground
799
201-10,000 lbs
48
ARKANSAS (AR) (con’t.)
Ship To
DC
89
299
399
499
569
599
699
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
799
201-10,000 lbs
Combine both surface and air shipments to DC799 on a
SINGLE Bill of Lading
Instructions
49
CALIFORNIA (CA): Los Angeles Metro Area Zip Code Prefixes 900-918
General Rules
on the same day.
same day.
• For AIR shipments greater than 2,000lbs per DC contact Corporate Logistics at (206) 303-2637.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-20 lbs
UPS Ground
21-10,000 lbs
CTE
PO Specifies AIR
Ship To DC
Weight
89
299
599
569
699
799
399
499
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-20 lbs
UPS Ground
21-10,000 lbs
CTE
Instructions
50
CALIFORNIA (CA): Northern California Zip Code Prefixes 939, 956-969
General Rules
on the same day.
same day.
• For AIR shipments greater than 2,000lbs per DC contact Corporate Logistics at (206) 303-2637.
• All shipments must be sent ‘Collect’ or ‘Bill Third Party’. See instructions on the Carrier Page
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
CTE RJR
PO Specifies AIR
Ship To DC
Weight
299
569
599
699
799
89
399
499
Carrier
1-200 lbs
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-50 lbs
UPS Ground
51-10,000 lbs
CTE RJR
Combine both surface and air shipments shipping
to the same DC on the same day onto a SINGLE
Bill of Lading
Instructions
51
CALIFORNIA (CA): San Francisco Metro Area Zip Code Prefixes 940-955
General Rules
on the same day.
same day.
• All shipments must be sent ‘Collect’ or ‘Bill Third Party’.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Ship To
DC
299
569
599
699
799
89
399
499
Ship To DC
1-20 lbs
UPS Ground
21-10,000 lbs
CTE RJR
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-20 lbs
UPS Ground
21-10,000 lbs
CTE RJR
Combine both surface and air shipments shipping to
the same DC on the same day onto a SINGLE Bill of
Lading
Instructions
52
CALIFORNIA (CA): Southern California Zip Code Prefixes 919- 938
General Rules
on the same day.
same day.
• For AIR shipments greater than 2,000 lb lbs per DC contact Corporate Logistics at (206) 3032637.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000
lbs
CTE
PO Specifies AIR
Ship To DC
Weight
299
569
599
699
799
89
399
499
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000
lbs
nd
2 Day Air
1-50 lbs
UPS Ground
51-10,000
lbs
CTE
to the same DC on the same day onto a SINGLE
Bill of Lading
Instructions
53
COLORADO (CO)
General Rules
on the same day.
same day.
[email protected].
• All shipments must be sent ‘Collect’ or ‘Bill Third Party’
shipment.
XPOLogistics formerly Con-Way.
 For shipments of more than 8 pallets per BOL destination perday, route via BTX
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
PO Specifies AIR
Ship To DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Second Day Air
201-2,000 lbs
nd
2 Day Air
54
Instructions
55
CONNECTICUT (CT)
General Rules
same day.
• For DC569 POs listed as ‘Air’, see separate ‘Air’ routing for that DC below. Note that shipments
for DC 569 will move via ground due to proximity of shipping location to DC 569.
• For AIR shipments greater than 2,000 lbs per DC contact Corporate Logistics at
[email protected].
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
Gilbert
56
CONNECTICUT (CT) (con’t.)
Ship To
DC
89
299
399
499
599
699
799
PO Specifies AIR
Weight
Carrier
1-200 lbs
UPS Second Day Air
200-2,000 lbs
nd
2 Day Air
1-100 lbs
UPS Ground
101-10,000
lbs
Gilbert*
*no air for this location
569
Instructions
57
DELAWARE (DE)
General Rules
• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s,
same day.
• For DC699 and DC569 shipments listed as ‘Air’, see routing for these DC’s below—note that they
will ship via Ground due to the proximity of the shipping location to each DC.
[email protected].
shipment.
Ship To DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
Gilbert
58
DELAWARE (DE) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
599
699
799
569
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-100 lbs
UPS Ground
101-10,000 lbs
Gilbert*
Instructions
59
DISTRICT OF COLUMBIA (DC)
General Rules
Except DC 569 on the same day.
• For DC 569 shipments, combine the total weight of all POs shipping on the same day, and refer
to the table below.
• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC
(except DC699/DC569) on the same day. For shipments to DC699/DC569, see table below for
instructions
• All shipments must be sent ‘Collect’ Or ‘Bill Third Party’.
shipment.
Ship To DC
89
299
399
499
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NewPenn-c/o Gilbert
1-100 lbs
UPS Ground
569
101-10,000 lbs
A. Duie Pyle
(Direct to DC, bypass Gilbert)
60
DISTRICT OF COLUMBIA (DC) (con’t.)
Ship To
DC
89
299
399
499
599
699
799
569
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-100 lbs
UPS Ground
101-10,000 lbs
A. Duie Pyle*
Instructions
61
FLORIDA (FL)
General Rules
on the same day.
same day.
[email protected]
• All shipments must be sent ‘Collect’ Or ‘Bill Third Party. Routing instructions are subject to
change. Please consult the Routing Guide prior to each shipment.
 DO NOT ship more than 8 pallet positions per BOL destination per day via ConWay
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
62
FLORIDA (FL) (con’t.)
PO Specifies AIR
Ship To DC
89
299
399
499
569
599
699
Weight
Carrier
1-200 lbs
UPS 2nd Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
799
201-10,000 lbs
Note: Combine surface and air shipments
shipping to DC799 on the same day onto
one BOL
Instructions
63
GEORGIA (GA)
General Rules
(except DC 699 and DC 799) on the same day. For DC’s 699 and 799, see weight breaks listed
below.
same day.
• For AIR shipments greater than 800 lbs per DC contact Corporate Logistics
[email protected].
shipment.
Ship To
DC
89
299
399
499
569
599
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
1-200 lbs
UPS Ground
201-10,000 lbs
to DC 699 & 799 on the same day on a SINGLE bill
of lading
699
799
64
GEORGIA (GA) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
569
599
699
799
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
XPOLogistics Standard LTL*
No Air to these DCs
Combine both surface and air shipments on
the same day on a SINGLE bill of lading.
Each DC must have their own Single bill of
lading.
Instructions
65
HAWAII (HI)
General Rules
on the same day.
same day.
• For SURFACE Shipments greater than 1,000 lb per DC contact [email protected] for
• For AIR shipments greater than 300 lbs per DC contact [email protected] for routing
instructions.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Hawaii
Stores
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
UPS GROUND
1-2,000 lbs
1-10,000 lbs
Self Delivery by appointment ,
PO Specifies AIR
Weight
Carrier
1-200 lbs
201-2,000 lbs
nd
UPS 2
Day Air
nd
2 Day Air
NOTE: For Air Shipments over 2,000 lb per DC contact [email protected]
Contact [email protected] if you need clarification on this routing.
66
IDAHO (ID)
General Rules
on the same day.
same day.
shipment.
Ship To
DC
89
399
499
299
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
Oak Harbor Freight
1-200 lbs
UPS Ground
201-10,000 lbs
67
IDAHO (ID) (con’t.)
Ship To
DC
89
399
499
299
569
599
699
799
PO Specifies AIR
Weight
Carrier
1-200 lbs
UPS Ground
201-2,000 lbs
nd
2 Day Air
1-200 lbs
201-2,000 lbs
nd
UPS 2
Day Air
nd
2 Day Air
Instructions
68
ILLINOIS (IL)
General Rules
(except DC 299 and 599) on the same day. For DC299 and DC599, see weight breaks listed
below.
• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC except
DC299 and DC599 on the same day. For shipments to DC299 and DC599, see tables below.
[email protected].
shipment.
69
ILLINOIS (IL) (con’t.)
Ship
To DC
89
399
499
569
699
799
299
599
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
1-200 lbs
UPS Ground
201-10,000 lbs
same DC on the same day on a SINGLE bill of lading
PO Specifies AIR
Ship To DC
Weight
89
399
499
569
699
799
299
599
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
Con-Way Standard LTL
to the same DC on the same day on a SINGLE bill
of lading
Instructions
70
INDIANA (IN)
General Rules
• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s on
the same day.
same day.
• All shipments must be sent ‘Collect’ Or ‘Bill Third Party’
shipment.
Ship
To DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
569
599
699
799
Carrier
nd
UPS 2
1-200 lbs
201-2,000 lbs
Day Air
nd
2 Day Air
Instructions
71
IOWA (IA)
General Rules
on the same day.
(except DC299 and DC599) on the same day. For DC299 and DC599 see table below
• For AIR shipments greater than 800 lbs per DC contact Corporate Logistics at (206) 303-2637.
shipment.
Global Logistics GOUND Service Level (see carrier page).
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
72
IOWA (IA) (con’t.)
Ship To
DC
89
399
499
569
699
799
299
599
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-10,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
Note:
Combine both Surface and Air shipments shipping to
either 299 or 599 onto one BOL per DC per day
Instructions
73
KANSAS (KS)
General Rules
on the same day.
(except DC299 and DC599) on the same day. For air shipments to DC299 and 599, see below
table.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
74
KANSAS (KS) (con’t.)
Ship To
DC
89
399
499
569
699
799
299
599
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-10,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
Note:
Combine both Surface and Air shipments shipping to
either 299 or 599 onto one BOL per DC per day
Instructions
75
KENTUCKY (KY)
General Rules
the same day.
(except DC299 and DC599) on the same day. For air shipments to DC’s 299 and 599, see below
table.
• For AIR shipments greater than 800 lbs per DC contact Corporate Logistics at (206) 303-2637
shipment.
Ship To DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
PO Specifies AIR
Ship To DC
Weight
89
399
499
569
699
799
299
599
Carrier
1-200 lbs
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-2,000 lbs
nd
2 Day Air
Instructions
76
LOUISIANA (LA)
General Rules
• For SURFACE shipments, combine the weight of all cartons for all POs shipping to each DC) on
the same day.
same day.
• For AIR shipments greater than 2,000 lbs per DC contact Corporate Logistics at (206) 303- 2637.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
77
LOUISIANA (LA) (con’t.)
Ship To
DC
89
299
399
499
569
599
699
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-10,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
nd
2 Day Air
799
Instructions
78
MAINE (ME)
General Rules
EXCEPT DC 569, on the same day.
• For shipments to DC 569, combine the total weight of all POs shipping on the same day, and
refer to the table below.
same day.
• For AIR shipments greater than 800 lbs per DC contact Corporate Logistics
[email protected].
shipment.
Ship To DC
89
299
399
499
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
New Penn c/o Gilbert
1-100 lbs
UPS Ground
101-10,000 lbs
A.Duie Pyle
569
79
MAINE (ME) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
569
599
699
799
Carrier
nd
UPS 2
1-200 lbs
201-2,000 lbs
Day Air
nd
2 Day Air
Instructions
80
MARYLAND (MD)
General Rules
EXCEPT DC 699 and DC 569 on the same day.
• For shipments to DC 699 and DC 569 on the same day, by each separate DC, combine the total
weight for all POs shipping on the same day and refer to the table below for carrier selection.
EXCEPT DC 699 or 569 on the same day. For air shipments to DC 699 or 569 see table below.
• For AIR shipments greater than 2,000 lbs per DC contact Corporate Logistics at (206) 454-6712
shipment.
Ship
To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-50
lbs
UPS Ground
5110,000
lbs
A. Duie Pyle c/o Gilbert
81
MARYLAND (MD) (con’t.)
Ship To
DC
89
299
399
499
599
799
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-100 lbs
UPS Ground
101-10,000
lbs
569
699
1-100 lbs
101-10,000
lbs
A. Duie Pyle c/o Gilbert*
*no air for this DC
UPS Ground
A. Duie Pyle c/o Gilbert*
*no air for this DC
Instructions
82
MASSACHUSETTS (MA): All Zip Codes
General Rules
EXCEPT DC 569 on the same day.
• For shipments to DC 569, combine the weight of all POs shipping that day and refer to the table
below for carrier selection.
• EXCEPT DC 699 or 569 on the same day. For air shipments to DC 699 or 569 see table below.
shipment.
Ship To DC
89
299
399
499
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
1-100 lbs
UPS Ground
101-10,000 lbs
A.Duie Pyle
569
83
MASSACHUSETTS (MA): All Zip Codes—(con’t.)
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
599
799
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-50 lbs
UPS Ground
699
51-10,000 lbs
DC 699 on the same day on a SINGLE bill of lading
UPS Ground
1-100 lbs
569
100-10,000 lbs
A.Duie Pyle*
*no air for this DC
84
MICHIGAN (MI)
General Rules
the same day.
• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC,
EXCEPT DC’s 299 and 599 on the same day. For air shipments to DC’s 299 and 599, see table
below.
• For AIR shipments greater than 2,000 lbs contact Corporate Logistics at (206) 303-2637.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Ship To
DC
89
399
499
569
699
799
299
599
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
Norcon
PO Specifies AIR
Weight
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-2,000 lbs
nd
2 Day Air
Instructions
85
MINNESOTA (MN)
General Rules
on the same day.
below.
•
• For AIR shipments greater than 2,000 lbs contact Corporate Logistics at (206) 303-2637.
shipment.
Ship To DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
86
MINNESOTA (MN) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
399
499
569
699
799
299
599
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-2,000 lbs
nd
2 Day Air
Instructions
87
MISSISSIPPI (MS)
General Rules
EXCEPT DC 799 on the same day. For DC799, follow weight breaks listed below.
(except DC799) on the same day. For air shipments to DC799, see table below.
• All shipments must be sent ‘Collect’ or ‘Bill Third Party’
shipment.
Global Logistics Ground Service Level (see carrier page).
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
1-200 lbs
UPS Ground
201-10,000
lbs
Combine both surface and air shipments shipping to DC
799 on the same day on a SINGLE bill of lading
88
MISSISSIPPI (MS) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
569
599
699
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
799
201-2,000 lbs
Instructions
89
MISSOURI (MO)
General Rules
EXCEPT DC 299 and 599 on the same day. For DC299 and DC599, follow weight breaks listed
below.
below.
shipment.
Ship To
DC
89
399
499
569
699
799
299
599
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
1-200 lbs
UPS Ground
201-10,000 lbs
Combine both surface and air shipments shipping to the same
DC on the same day on a SINGLE bill of lading
90
MISSOURI (MO) (con’t.)
Ship To
DC
89
399
499
569
699
799
299
599
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
Instructions
91
MONTANA (MT)
General Rules
on the same day.
same day.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
PO Specifies AIR
Weight
1-200 lbs
201-2,000 lbs
Carrier
nd
UPS 2
Day Air
nd
2 Day Air
Instructions
92
NEBRASKA (NE)
General Rules
on the same day.
(except DC’s 299 and 599) on the same day. For air shipments to DC’s 299 and 599, see below
table.
shipment.
Ship To DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
93
NEBRASKA (NE) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
399
499
569
699
799
299
599
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
on the same day on a SINGLE bill of lading
Instructions
94
NORTH CAROLINA (NC)
General Rules
(except DC699 & DC 799) on the same day. For DC 699 and DC799 follow weight breaks listed
below.
(except DC’s 699 and 799) on the same day. For air shipments to DC’s 699 or 799 see table
below.
shipment.
Ship To
DC
89
299
399
499
599
569
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
1-200 lb
201-10,000 lb
UPS Ground
95
NORTH CAROLINA (NC) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
599
Carrier
nd
UPS 2
1-200 lbs
nd
2 Day Air
201-2,000 lbs
UPS Ground
1-200 lb
569
699
799
201-10,000 lb
Day Air
Combine air and surface shipments onto one
BOL for each DC
Instructions
96
NORTH DAKOTA (ND)
General Rules
on the same day.
(except DC’s 299 and 599) on the same day. For air shipments to DC’s 299 and 599, see table
below.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
97
NORTH DAKOTA (ND) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
399
499
569
699
799
299
599
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
Combine air and surface
shipments onto one BOL for
each DC
Instructions
98
NEVADA (NV)
General Rules
on the same day.
(except DC’s 399 and 499) on the same day. For shipments to DC’s 399 and 499, see table
below.
shipment.
Ship To
DC
89
399
499
299
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
Oak Harbor Freight
1-200 lbs
UPS Ground
201-10,000 lbs
99
NEVADA (NV) (con’t)
PO Specifies AIR
Ship To DC
Weight
89
299
569
599
699
799
399
499
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
Oak Harbor Freight
Combine both surface and
air shipments shipping to
the same DC on the same
day on a SINGLE bill of
lading
Instructions
100
NEW HAMPSHIRE (NH)
General Rules
• For shipments to DC 569, combine the weight of all POs shipping to DC, and refer to the table
same day.
shipment.
Ship To
DC
89
299
399
499
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
1-100 lbs
UPS Ground
101-10,000 lbs
A.Duie Pyle
569
101
NEW HAMPSHIRE (NH) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
599
799
569
699
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-2,000 lbs
nd
2 Day Air
Instructions
102
NEW JERSEY (NJ)
General Rules
(except DC699 and DC569) on the same day. For air shipments to DC699 and DC569 see table
below.
• For AIR shipments greater than 2,000 lbs per DC (except DC699 and DC569) contact Corporate
Logistics at (206) 303-2637.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-20 lbs
UPS Ground
21-10,000 lbs
Gilbert
103
NEW JERSEY (NJ) (con’t.)
Ship To
DC
89
299
399
499
599
799
569
699
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-20 lbs
UPS Ground
21-10,000 lbs
Gilbert
Combine both surface and air shipments
shipping to DC 569 and DC 699 on the
same day on a SINGLE bill of lading.
Each DC must have their own single Bill of
Lading.
Instructions
104
NEW MEXICO (NM)
General Rules
on the same day.
same day.
shipment.
Ship To
DC
89
299
399
499
599
699
569
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
105
NEW MEXICO (NM) (con’t.)
Ship To
DC
89
299
399
499
599
699
569
799
PO Specifies AIR
Weight
1-200 lbs
201-2,000 lbs
Carrier
nd
UPS 2
Day Air
nd
2 Day Air
Instructions
106
NEW YORK (NY): New York City and Long Island Metro Area Zip
Codes Prefixes 100-119
General Rules
same day.
[email protected]
Ship To DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-20 lbs
UPS Ground
21-10,000
lbs
Gilbert
107
NEW YORK (NY): New York City and Long Island Metro Area Zip
Codes Prefixes 100-119 (con’t.)
Ship To
DC
89
299
399
499
599
799
569
699
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-20 lbs
UPS Ground
21-10,000 lbs
Gilbert
Combine both surface and air shipments
shipping to DC 569 and DC 699 on the
same day on a SINGLE bill of lading.
Each DC must have their own Bill of
Lading.
Instructions
108
NEW YORK (NY): Zip Code Prefixes 120-149
General Rules
• For shipments to DC 569, combine the weight of all POs shipping that day and refer to the table
same day.
• For AIR shipments greater than 2,000 lbs per DC (except DC699) contact Corporate Logistics at
(206) 303-2637.
shipment.
Ship To
DC
89
299
399
499
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NewPenn c/o Gilbert
1-100 lbs
UPS Ground
101-10,000 lbs
A.Duie Pyle
569
109
NEW YORK (NY): Zip Code Prefixes 120-149 (con’t.)
Ship To
DC
89
299
399
499
599
799
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-50 lbs
UPS Ground*
*no air to this DC
51-10,000 lbs
NewPenn c/o Gilbert
Combine both surface and air shipments shipping to DC 699
1-100 lbs
UPS Ground*
*no air to this DC
101-10,000 lbs
A.Duie Pyle*
*no air to this DC
699
569
Instructions
110
OHIO (OH)
General Rules
the same day.
same day.
[email protected].
shipment.
Ship To DC
89
299
399
499
599
569
699
799
Ship To
DC
89
299
399
499
599
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000
lbs
NorCon
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000
lb
nd
2 Day Air
1-200 lbs
UPS Ground*
*no air to these locations
201-2,000
lb
Economy Ground Service*
*no air to these DCs
569
699
Instructions
111
OKLAHOMA (OK)
General Rules
on the same day.
same day.
[email protected].
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
112
OKLAHOMA (OK) (con’t.)
Ship To
DC
89
299
399
499
569
599
699
799
PO Specifies AIR
Weight
1-200 lbs
201-2,000 lbs
Carrier
nd
UPS 2
Day Air
nd
2 Day Air
Instructions
113
OREGON (OR):
General Rules
on the same day.
[email protected]
shipment.
Ship To DC
89
399
499
299
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
Oak Harbor Freight
1-200 lbs
UPS Ground
201-10,000 lbs
114
OREGON (OR) (con’t.)
Ship To
DC
89
399
499
299
569
599
699
799
PO Specifies AIR
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
1-200 lbs
201-2,000 lbs
Oak Harbor Freight
nd
UPS 2
Day Air
nd
2 Day Air
Instructions.
115
PENNSYLVANIA (PA): Excluding Metro Area Zip Code Prefixes 170-196
General Rules
• For shipments to DC 569, combine the total weight of all POs shipping on the same day, and
refer to the table below.
(except DC 699 and DC 569) on the same day.
•
For air shipments to DC699 and DC 569, see table below.
• For AIR shipments greater than 2,000 lbs per DC (except DC 699 and DC 569—see
below) contact Corporate Logistics at (206) 303-2637.
shipment.
Ship To
DC
89
299
399
499
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NewPenn c/o Gilbert
1-100 lbs
UPS Ground
100-10,000 lbs
A.Duie Pyle
569
116
PENNSYLVANIA (PA): Excluding Metro Area Zip Code Prefixes 170-196
(cont.)
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
599
799
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-50 lbs
UPS Ground*
*no air to this location
699
51-10,000 lbs
1-100 lbs
569
101-10,000 lbs
NewPenn c/o Gilbert*
*no air to this DC
to the same DC on the same day on a SINGLE bill
of lading
UPS Ground*
A.Duie Pyle*
*no air to this DC
Instructions
117
PENNSYLVANIA (PA): Metro Area Zip Code Prefixes 170-196
General Rules
(except DC 699 and DC 569) on the same day. For air shipments to DC 699 and DC 569, see
table below.
(206) 303-2637.
shipment.
Ship To DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-20 lbs
UPS Ground
21-10,000 lbs
Gilbert
Instructions
118
PENNSYLVANIA (PA): Metro Area Zip Code Prefixes 170-196 (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
599
799
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-20 lbs
UPS Ground*
569
699
21-10,000 lbs
Gilbert*
Combine both surface and air
shipments shipping to the same
DC on the same day on a
SINGLE bill of lading
Instructions
119
PUERTO RICO (PR) AND U.S. VIRGIN ISLANDS (VI)
Contact Nordstrom Corporate Logistics at 877-444-1313 option 4, option 1 for assistance with your
routing options.
120
RHODE ISLAND (RI)
General Rules
• For shipments to DC 569, combine the weight for all POs shipping on the same day, and refer to
table below.
(except DC 699 and DC 569) on the same day. For air shipments to DC 699 and DC 569, see
table below.
• For AIR shipments greater than 2,000 lbs per DC (except DC 699 and DC 569) contact Corporate
Logistics at (206) 303-2637
shipment.
Ship To
DC
89
299
399
499
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
1-100 lbs
UPS Ground
101-10,000 lbs
A.Duie Pyle
569
121
RHODE ISLAND (RI) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
599
799
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-50 lbs
UPS Ground*
*No air to this DC
699
51-10,000 lbs
New Penn c/o Gilbert*
*no air to this DC
1-100 lbs
UPS Ground*
*no air to this DC
101-10,000 lbs
A.Duie Pyle*
*no air to this DC
569
Instructions
122
SOUTH CAROLINA (SC)
General Rules
(except DC 799) on the same day. For DC799, follow weight breaks listed below.
[email protected].
shipment.
Ship To
DC
89
299
399
499
569
599
699
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
1-200 lbs
UPS Ground
201-10,000 lbs
799
123
SOUTH CAROLINA (SC) (con’t.)
Ship To
DC
89
299
399
499
569
599
699
PO Specifies AIR
Weight
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
to DC 799 on the same day on a SINGLE bill of
lading
799
Instructions
124
SOUTH DAKOTA (SD)
General Rules
on the same day.
below.
shipment.
Ship To DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
125
SOUTH DAKOTA (SD) (con’t.)
PO Specifies AIR
Ship To DC
Weight
89
399
499
569
699
799
299
599
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
Instructions
126
TENNESSEE (TN)
General Rules
the same day.
same day.
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
569
599
699
Carrier
nd
UPS 2
1-200 lbs
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-2,000 lbs
nd
2 Day Air
799
Instructions
127
TEXAS (TX)
General Rules
on the same day.
same day.
[email protected].
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
128
TEXAS (TX) (con’t.)
Ship To
DC
89
299
399
499
569
599
699
799
PO Specifies AIR
Weight
Carrier
nd
UPS 2
1-200 lbs
201-2,000 lbs
Day Air
nd
2 Day Air
Instructions
129
UTAH (UT)
General Rules
on the same day.
below.
[email protected]
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
130
UTAH (UT) (con’t.)
Ship To
DC
89
299
599
569
699
799
399
499
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
Instructions
131
VERMONT (VT)
General Rules
• For shipments to DC 569, combine the weight of all POs shipping on the same day, and refer to
the table below to determine correct carrier.
same day.
shipment.
Ship To
DC
89
299
399
499
599
699
799
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
1-100 lbs
UPS Ground
101-10,000 lbs
A.Duie Pyle
569
PO Specifies AIR
Ship To DC
Weight
89
299
399
499
599
569
699
799
Carrier
nd
UPS 2
1-200 lbs
201-2,000 lbs
Day Air
nd
2 Day Air
Instructions
132
VIRGINIA (VA)
General Rules
(EXCEPT DC 699 and DC 569) on the same day.
•
For shipments to DC 699 or DC 569, combine the weight of all POs (per each DC) shipping the
same day and refer to table below to select carrier.
•
For air shipments to DC 699 or DC 569, see table below.
• For AIR shipments greater than 2,000 lbs per DC (except DC 699 or DC 569) contact Corporate
Logistics at (206) 303-2637.
shipment.
Ship To
DC
89
299
399
499
599
799
569
699
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
1-200 lbs
UPS Ground
201-10,000 lbs
Combine both surface and air shipments shipping to DC
699 on the same day on a SINGLE bill of lading
133
VIRGINIA (VA) (con’t.)
Ship To
DC
89
299
399
499
599
799
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground*
569
699
201-10,000 lbs
Instructions
134
WASHINGTON (WA)
General Rules
on the same day.
below.
• For AIR shipments greater than 2,000 lbs per DC (except DC’s 89 and 499) contact Corporate
Logistics [email protected].
shipment.
Ship To
DC
89
399
499
299
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
Oak Harbor Freight
1-200 lbs
UPS Ground
201-10,000 lbs
135
WASHINGTON (WA) (con’t.)
Ship To
DC
89
399
499
299
569
599
699
799
PO Specifies AIR
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
Oak Harbor Freight
the same DC on the same day on a SINGLE bill of
lading
1-200 lbs
201-2,000 lb
nd
UPS 2
Day Air
nd
2 Day Air
Instructions
136
WEST VIRGINIA (WV)
General Rules
•
For shipments to DC 699 or DC 569, follow weight breaks listed below.
(except DC 699 or DC 569) on the same day.
• For air shipments to DC 699 or DC 569, see table below.
[email protected]
shipment.
Ship To
DC
89
299
399
499
599
799
569
699
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
1-200 lbs
UPS Ground
201-10,000 lbs
137
WEST VIRGINIA (WV) (con’t.)
Ship To
DC
89
299
399
499
599
799
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground*
201-10,000 lbs
*no air to this DC
569
699
Instructions
138
WISCONSIN (WI)
General Rules
(except DC 299 and 599) on the same day.
(except DC’s 299 and 599) on the same day. For shipments to DC’s 299 and 599, see table
below.
shipment.
Ship To
DC
89
399
499
569
699
799
299
599
Weight
Carrier
1-50 lbs
UPS Ground
51-10,000 lbs
NorCon
1-200 lbs
UPS Ground
201-10,000 lbs
139
WISCONSIN (WI) (con’t.)
Ship To
DC
89
399
499
569
699
799
299
599
PO Specifies AIR
Weight
1-200 lbs
Carrier
nd
UPS 2
Day Air
201-2,000 lbs
nd
2 Day Air
1-200 lbs
UPS Ground
201-10,000 lbs
Instructions
140
WYOMING (WY)
General Rules
on the same day.
same day.
• For AIR shipments greater than 2,000 lbs contact Corporate Logistics [email protected].
shipment.
Ship To
DC
89
299
399
499
569
599
699
799
Weight
Carrier
1-200 lbs
UPS Ground
201-10,000 lbs
141
WYOMING (WY) (con’t.)
Ship To
DC
89
299
399
499
569
599
699
799
PO Specifies AIR
Weight
1-200 lbs
201-2,000 lbs
Carrier
nd
UPS 2
Day Air
nd
2 Day Air
Instructions
142
SECTION 7
MISCELLANEOUS INFORMATION
Shipping Guidelines from U.S. Mainland to Hawaii
General Rules
Stores 48 and 706 are supported by DC 499 in Newark, CA (see section 8 for DC address).
If the PO dictates to pack and ship these stores to DC 499, please follow the instructions for shipping to DC499 from
your state page in this Routing Guide.
If the PO dictates to ship direct to store, please follow these instructions:
PO Specifies AIR
Direct to Store
(Ship Direct to Store)
Weight
Carrier
1-150 lbs
UPS Next Day
151-1,000 lbs
Contact Corporate Transportation 206-303-2637; [email protected]
Hawaii Store Addresses:
Store 48
Victoria Ward Center Rack
330 Kamakee Street
Honolulu, HI 96814
Phone:(808) 589-2060
Store 706
Ala Moana Center
1519 Kapiolani Boulevard
Honolulu, HI 96814
Phone: (808) 953-6100
Mis-routed POs (incorrect DC or unauthorized Direct-to-Store) will be subject to vendor chargebacks. If you have any
questions please contact Corporate Logistics by emailing to [email protected] or calling (206) 303-2634.
Shipping Guidelines from U.S. Mainland to Puerto Rico
General Rules
Store 701 is supported by DC 799 in Gainesville, FL (see section 8 for DC address).
Please set your shipping system up to associate store 701 with DC799 and follow the instructions for shipping to DC799
from your state page in this Routing Guide.
For Store 701 address, please click the ‘Store Address’ link found at www.nordstromsupplier.com
If you are instructed by the Nordstrom buyer to ship direct to store, please contact [email protected], and
provide the following information:
• Shipper name
• Shipping location (City/State/Zip)
• P.O. number
• Number of cartons
• Total weight and dimensions
Section 7: Miscellaneous Policies
143
Shipping to HauteLook
Shipments destined to HauteLook (Store 828 and 591) are handled directly by the HauteLook team, and not covered by
this Routing Guide. Please contact HauteLook at [email protected] for Routing instructions.
Nordstrom-Approved Carrier Quick Reference
Carrier Name
A. Duie Pyle
BTX Global Logistics (BTXA)
CTE (California Transport Enterprises) and RJR
XPOLogistics formerly Con-Way Freight
FedEx Freight (FXNL)
Gilbert
NorCon Ltd.
NewPenn
Oak Harbor Freight
UPS
Phone Number
1 800 523-5020 Ext. 1996
877-384-5559
(800) 540-0244
(888) 696-3650
(800) 825-2443
(732) 709-5330 or
(800) 245-6161
(800) 562-7017
(513) 942-5768
(800) 950-5046, ext. 4370
(800) 285-6254
(800) 742-5877
Fax Number
Call for fax #
(323) 357-1724
Call for Fax #
Call for Fax #
(732) 709-5502 or
(732) 709-5503
Call for Fax #
(513) 942-2798
(717) 274-5593
(253) 931-5137
Call for Fax #
144
SCAC Code Listing
This table lists the Standard Carrier Alpha Code (SCAC) for Nordstrom authorized carriers. The SCAC is used to populate
TD503 field on the EDI 856 document.
When a Nordstrom authorized carrier dispatches an agent or joint-line carrier to pick up your Nordstrom shipment(s), you
may use the dispatching carrier’s SCAC in the EDI 856 TD503 field or you may contact the agent or joint-line carrier and
ask them for their SCAC.
Please note that this list should not be used for carrier selection purposes and does not constitute an endorsement of any
carrier by Nordstrom. Please refer to the Origin State Pages for help with locating the Nordstrom authorized carrier for
your shipment.
Pick Up Carrier Name
A. Duie Pyle
Averitt Express
Boland Trucking
C R S T, Inc.
CH Robinson (Robinson Transportation)
Cohen Express
XPOLogistics formerly Con-Way Freight, Inc
Covenant Transport
CTE (California Transport Enterprises)
Dayton Freight
Dynamic Express
Eagle Global Logistics
EDS Trucking
FedEx Freight
Gilbert
Gilbert Express
Gordon Trucking
Grandview Express
Land Span
M A T Parcel
New England Trucking
New Penn
NorCon Ltd.
Oak Harbor Freight
ONG Pickup and Delivery Service
R and L Transfer
Ross Express
Royal Logistics
Streamline Shippers
T and M Delivery
Transport America
UPS (United Parcel Service, all services)
UPS Canada (United Parcel Service of Canada)
US Mail-Registered
Vendor’s Own Truck
Pickup Carrier SCAC
PYLE
AVRT
BOLD
BTXA
CRPS
RBTW
CHNP
CNWY
CVEN
CAIE
DAFG
DYXI
EGLS
EDSI
FXNL
GBEA
GBXI
GORK
GRWE
LSPN
LYAH
MPXE
XNDL
NPME
NCON
OAKH
OPUD
RNLO
RXIC
ROYF
SSHA
TMDC
TCAM
UPSN
UPSC
USPS
SELF
Pickup Carrier Inbound To
DC and A.DuiePyle-Gilbert
NorCon
DC’s
DC’s
DC’s
DC’s
Gilbert
DC’s
DC’s
DC’s
NorCon
Gilbert
DC’s
Gilbert
DC’s
DC’s
DC’s
DC’s
DC’s
DC’s
Store
CTE
New Penn/Gilbert
Gilbert
DC’s
DC 89, 399, 499 only
CTE
NorCon
New Penn-Gilbert
NorCon
DC’s
Gilbert
DC’s
DC’s
DC’s
DC’s
DC’s or Consolidators
145
Expense Offset Policies
Transportation
Routing Guide or Purchase Order Violations
Freight Agreement Allowance
Per Routing and PO: 100% Shipment cost plus $100.00 Handling fee.
Per Purchase Order Contract or Freight Partnership Contract: Options are
either 100% or 50% for both Air and Surface shipment costs, or 60% for Air
shipments and 30% of shipping costs.
Freight Agreement Codes/Descriptions
Reason Handling
Code
Fee
AAC
AA1
AA2
ASC
AS1
AS2
A01
A02
A03
A04
A2C
A3C
A4C
FOB
F01
F02
F03
F04
F05
F06
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
Freight Agreement Reason Description
Short Description
PER AGREEMENT-HALF FREIGHT AIR + ADVANCE FEES
PER AGREEMENT-CHARGEBACK FULL FREIGHT AIR
PER AGREEMENT-CHARGEBACK HALF FREIGHT AIR
PER AGREEMENT-HALF FREIGHT SURFACE + ADVANCE FEES
PER AGREEMENT-CHARGEBACK FULL FREIGHT SURFACE
PER AGREEMENT-CHARGEBACK HALF FREIGHT SURFACE
PER AGREEMENT-CHARGEBACK FULL FREIGHT
PER AGREEMENT-CHARGEBACK HALF FREIGHT
PER AGREEMENT-DIFFERENCE BETWEEN AIR & SURFACE
PER AGREEMENT-1/2 DIFF BETWEEN AIR & SURFACE
PER AGREEMENT-CHARGEBACK HALF FRT + ADVANCE FEES
PER AGREEMENT-CB DIFF OF SURF & AIR + ADVANCE FEES
PER AGREEMENT-CHARGEBACK 1/2 DIFF SURF & AIR+ADVNC
CHARGEBACK ADVANCE CHARGES BASED ON FOB POINT
PER PO FREIGHT TERM-CHARGEBACK FULL FREIGHT.
PER PO FREIGHT TERM-CHARGEBACK HALF FREIGHT.
PER PO-DIFFERENCE BETWEEN AIR & SURFACE FREIGHT
PER PO-1/2 DIFFERENCE BETWEEN AIR & SURFACE
PER PO-CHARGEBACK AT PER UNIT RATE
FOB CONSOL = 25% OF TOTAL SHIPMENT CHARGE
1/2AFOBC AAC
FULL-AIR AA1
HALF-AIR AA2
1/2 FOBC ASC
FULFRTSU AS1
HLFFRTSU AS2
FULFRTAG A01
HLFFRTAG A02
DIFSA-AG A03
1/2DIFAG A04
1/2+ADVC A2C
DIFSA+AD A3C
1/2DIFSA A4C
ADV CHGS FOB
FULL FRT F01
HALF FRT F02
DIFF S/A F03
1/2 DIFF F04
UNT RATE F05
FOBC=25% F06
146
Freight Chargeback Codes/Descriptions
Violation
Reason
Code
Handling
Fee
I01
I02
I03
I04
I05
I09
M01
M02
M03
P01
P02
P03
P04
P05
P06
P07
P08
P09
P10
P11
P12
R01
R02
R03
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
Y
N
Y
N
Y
Y
Y
Y
Y
N
R04
Y
R05
R06
R07
R09
R10
R11
Y
Y
Y
Y
N
Y
R12
Y
Z99
Y
Freight Chargeback Reason Description
Short Description
ROUTING VIOLATION-MUST SHIP COLLECT PER RTG GUIDE
DBL BILL ADV/PU PAID TO CONSOL
ROUTING VIOLATION-SHIPPED UPS OVERWEIGHT
ROUTING VIOLATION-MUST SHIP UPS ND TO DC
CHARGEBACK FOR FAILURE TO CONSOLIDATE SHIPMENTS
RTG VIOLTN-MUST CALL FEDEX FRT FOR P/U
MERCHANDISE SHIPPED TO INCORRECT DISTRIBUTION CNTR
MERCHANDISE WAS TO HAVE BEEN SHIPPED STORE DIRECT
EVENT MISSHIP AIRED DIRECT TO STORE
PO VIOLATION-PO STATES SURFACE-SHIPPED AIR
PO VIOLATION-PO STATES AIR-SHIPPED SURFACE
PO VIOLATION-MERCHANDISE SHIPPED PAST CANCEL DATE
PO VIOLATION-MERCHANDISE SHIPPED TOO SOON
MERCHANDISE REFUSED DUE TO INVALID PURCHASE ORDER
INBOUND FREIGHT FOR MERCH REFUSED AT DOOR
CHARGES FOR REFUSED/RECALLED MERCHANDISE
OUTBOUND FREIGHT ON MERCHANDISE CLAIMED OR REFUSED
INBOUND FREIGHT ON MERCHANDISE CLAIMED
PO NOT AUTHORIZED TO SHIP STORE DIRECT
NOT AUTHORIZED TO SHIP OVERNIGHT
FAILURE TO COMPLETE BOL REQUIREMENTS
ROUTING VIOLATION-INCORRECT CARRIER USED
RTG VIOLATION-MUST CALL GILBERT FOR PICKUP
FREIGHT CHARGEBACK - MUST NOT USE DECLARED VALUE
ROUTING VIOLATION-MUST CALL XPOLogistics formerly CON-WAY
FOR PICKUP
RTG VIOLATION-UNDERWEIGHT MUST SHIP UPS ND TO DC
ROUTING VIOLATION-MUST CALL NORCON FOR PICKUP
RTG VIOLATION-MUST CALL FEDEX NATIONAL FOR PICKUP
ROUTING VIOLATION-MUST CALL CTE FOR PICKUP
DETENTION CHARGES/VOLUME SHPMNTS EXCEEDS 2HR LIMIT
ROUTING VIOLATION-MUST CALL COLONIAL FOR PICKUP
ROUTING VIOLATION-MUST CALL BTX GLOBAL LOGISTICS FOR
PICKUP
SEE CHARGEBACK EXPLANATION BELOW
S/B CLCT I01
MISC. I02
A OVR WT I03
UPS TO DC I04
NONCNSOL I05
FEDEXP/U I09
MISSHIP M01
S-DIRECT M02
EVNT M/S M03
S/B AIR P01
S/B SURF P02
PAST CAN P03
TOO SOON P04
PO INVLD P05
PO REFSD P06
PO RECAL P07
CLM-RFSD P08
CLM-OTHR P09
NO STDIR P10
OVERNITE AIR
NO P.O. P12
WRNGCARR R01
GBEA P/U R02
DCLR VLU R03
CNWY
UNDER WT R05
NCON P/U R06
FXNL P/U R07
CAIE P/U R09
EXCD LIM R10
CLNK P/U R11
BTXA P/U R12
MISC.
Z99
147
SECTION 8
STORE/DC LIST
Store/DC Look-Up Process
• Nordstrom sends the store ordering locations on the EDI 850 SDQ segment
• In most cases, you may use the following list to locate the correct Ship To DC for the store(s)
listed on the SDQ segment
• However, in some cases we may ask that you ship to a DC other than the one indicated on the
Store/DC list. If a DC shipping location appears in the N1 segment that follows the SDQ
segment of the EDI 850, you must ship to that DC rather than to the DC usually associated with
the store ordering locations
• Vendors shipping to Nordstrom departments 87 (European Designer Sportswear Collection) and
614 should review the Designer section on page 14 in order to insure proper routing
• Vendors shipping to Department 86 (American Designer Sportswear Collection) should follow
the standard routing for their State as found in the Store / DC List and State Pages
Nordstrom Product Group Orders
• Nordstrom sends the Store/DC combinations in the purchase order
Ship to DC 89
5703 North Marine Drive
Portland, OR 97203-6421
Full Line Stores
1
2
4
5
6
9
10
12
20
23
24
25
32
73
189
Downtown Seattle
Northgate
Bellevue Square
Southcenter
Tacoma
Spokane
Alderwood
Anchorage
Downtown Portland
Salem
Clackamas Town Center
Washington Square
Murray
City Creek Center
3
11
14
15
16
17
22
27
28
33
71
72
74
109
111
112
125
130
138
Phone : (503) 240-6071
Fax:
(503) 735-4012
Rack Stores
Southcenter Square Rack
Anchorage Rack
Factoria Square Rack
Gold Creek Rack
Downtown Seattle Rack
Outlet Collection Rack
Clackamas Rack
Tanasbourne Town Center Rack
Portland Rack
Sugar House Rack
South Towne Rack
Station Park Rack
University Crossing Rack
Northtown Mall Rack
Northgate Rack
Oakway Center Rack
Cascade Plaza Rack
Boise Town Rack
Bellevue Rack (SPRING 2017)
Corp Reserve Stock (FLS & Rack Stores )
Section 8 STORE/DC LIST
148
Ship to DC 299
5050 Chavenelle Road
Dubuque, IA 52002-2616
Full Line Stores
34
35
37
220
221
222
223
225
228
230
232
235
236
238
239
240
282
283
720
722
723
724
730
731
732
733
746
Park Meadow
FlatIron Crossing
Cherry Creek
Michigan Avenue
Oakbrook
Mall of America
Old Orchard
Woodfield Mall
Somerset North
Oak Park Mall
West Country
Twelve Oaks
Partridge Creek
Fashion Mall at Keystone
Kenwood Towne Centre
Saint Louis
Mayfair Mall
Ridgedale Center
The Dallas Galleria
North East Mall
Northpark
Stonebriar Mall
Houston Galleria
Barton Creek Square Mall
The Shops at La Cantera
The Domain (FALL 2016)
Woodlands Mall
171
174
Trunk Club | Clubhouse
TC Dallas
TC Chicago
36
110
135
136
137
140
224
229
231
233
242
Park Meadows Rack
BelMar Rack
Twenty Ninth Street Rack
Cherry Street Rack
Chapel Hills East Rack
Foot Hills Mall Rack
Woodfield Rack
Village Square Rack
Troy Market Place Rack
Mall of America Rack
Orland Park Place Rack
Rack Stores
Phone : (563) 556-4050
Fax:
(563) 557-3535
Rack Stores
243
244
245
246
247
248
249
254
256
265
266
267
268
269
270
271
272
273
274
275
279
280
281
284
285
286
287
288
289
715
719
721
727
734
735
736
738
739
740
741
744
745
747
Rookwood Rack
Shops at Orchard Place
Chicago Avenue Rack
Brentwood Square Rack
Rivers Edge Rack
Orchard Corners Rack
Manchester Highlands Rack
Crystal Court Rack (SPRING 2017)
Woodbury Rack (SPRING 2017)
Shops on Main Rack (SPRING 2017)
Arborland Center Rack
Baldwin Commons Rack
Lincoln Park Rack
Springbrook Prairie Rack
Oakbrook Place Rack
Arbor Lakes Rack
Mayfair Collection Rack
Counterpointe Mall Rack
The Shops at State and Washington Rack
The Shoppes at Knollwood Rack
The Greene Town Center Rack
Southloop Rack
Shelbyville Road Plaza Rack
The Plaza at Jordan Creek Rack
Kildeer Village Square Rack (SPRING 2017)
West Towne Crossing Rack
Algonquin Commons Rack (FALL 2016)
West Oaks Rack (FALL 2016)
Fashion Outlet Rack (FALL 2016)
Cedar Park Town Center (SPRING 2017)
Gallery on the Parkway Rack
Baybrook Square Rack
Preston Shepard Place Rack
Rim Rack
The Shops at Southlake Rack
Gateway Rack
Park Lane Rack
Parks at Arlington Rack
Sunset Valley Rack
Centre at Post Oak Rack
Market at Town Center Rack
Alamo Quarry Rack
Willowbrook Mall Rack
748
749
785
Village Plaza at Bunker Hill Rack
Woodlands Plaza Rack
Belle Isle Station Rack
260
297
298
Last Chance (Chicago) (FALL 2016)
CS Rack Warehouse
CS Rack Warehouse
149
Ship to DC 399
1600 South Milliken
Ontario, CA 91761-7812
Full Line Stores
320
321
322
323
324
325
326
330
333
340
341
342
343
344
345
348
349
353
360
361
362
364
380
381
386
South Coast Plaza
Brea Mall
Los Cerritos Center
Montclair Plaza
Main Place Mall
The Galleries at Tyler in Riverside
The Shops at Mission Viejo
Irvine Spectrum Center
Fashion Island
Americana at Brand
Topanga Plaza
Del Amo Fashion Center
Westside Pavilion
Paseo Nuevo
Santa Anita
The Oaks
Grove at Farmers Market
Santa Monica Place
Fashion Valley Center
University Towne Center
Horton Plazas
North County
Fashion Square
Chandler Fashion Center
Fashion Show Mall
173
TC Los Angeles
Phone : (909) 390-1040
Fax:
(909) 605-7116
Rack Stores
150
151
155
160
165
166
167
168
328
329
331
332
334
336
337
338
347
350
351
352
354
356
357
358
359
363
366
367
368
369
370
371
372
373
374
376
377
378
379
383
388
389
393
396
471
770
Tempe Marketplace Rack
Wilmot Plaza Rack (FALL 2016)
Winrock Rack (FALL 2016)
Rancho Niguel Rack
Marina Pacifica Mall Rack
The Shops at La Jolla Village Rack (FALL 2016)
Cerritos Plaza 183 Rack
Tustin Marketplace Rack (FALL 2016)
Chino Spectrum Towne Center Rack
Brea Union Plaza Rack
Towne Center Rack
Lakewood Center Rack
Colonies Crossroads Rack
Outlets at Orange Rack
Laguna Hills Mall Rack
Metro Pointe at South Coast Rack
Culver City Rack
Glendale Fashion Center Rack
Beverly Connection Rack
Hastings Village Rack
Burbank Empire Center Rack
Edinger Plaza Rack
Riverside Plaza Rack
Topanga Rack
West Covina Rack
Plaza Bonita Rack
The Shops at River Walk Rack
The Shops at Town & Country Rack
Commons at Temecula Rack
Carmel Mountain Plaza Rack
South Bay Marketplace Rack
The shops at Summerlin Rack
Esplanade Shopping Center Rack
The Fountains at Farah Rack
Ontario Mills Rack
Stephanie Street Rack
Chandler Festival Rack
Mission Valley Rack
Scottsdale Promenade Rack
Grand Plaza Rack
Arrowhead Crossing Rack
The Corner Rack
Mountain Grove Rack
Janss Marketplace Rack
Fresno Rack
Last Chance (Phoenix)
150
Ship to DC 499
37599 Filbert Street
Newark, CA 94560-3537
Full Line Stores
420
421
422
423
425
426
427
429
430
434
706
Hillside Mall
Walnut Creek
Stanford Shopping Center
Corte Madera
Valley Fair
Stonestown
San Francisco Centre
Arden Fair
Stoneridge
Galleria at Roseville
Ala Moana*
188
Phone : (510) 794-5440
Fax:
(510) 795-5816
Rack Stores
47 Waikiki Rack* (FALL 2016)
48 Ward Village Shops Rack*
428 Colma Rack
431 San Leandro Rack
432 Westgate Mall Rack
433 Howe ‘Bout Arden Center Rack
435 East Bay Bridge Shopping Center Rack
470 Roseville Rack
472 Ravenswood Rack
473 DT San Francisco Rack
474 Market Street Rack
475 Oakridge Rack
476 Persimmon Place Rack
477 Redfield Promenade Rack
478 Pacific Commons Rack
479 Sunvalley Shopping Center Rack
481 Palladio at Broadstone Rack
482 Coddingtown Rack (Santa Rosa, CA) (FALL 2016)
Corp Reserve Stock (FLS & Rack Stores)
* For Hawaii Store-Direct shipments, refer to Section 7 – Shipping Guidelines to Hawaii
Ship to DC 569 – Elizabethtown FC
30 Distribution Drive
Elizabethtown, PA 17022
Store
Phone : (717) 366-1300
Fax:
(717) 366-1498
Ship to DC 599 – Cedar Rapids FC
7700 18th Street SW
Cedar Rapids, IA 52404
Store
Phone : (319) 846-4000
Fax:
(319) 846-4208
568
808
870
871
Elizabethtown
Cedar Rapids FC
iFulfillment Center
iFulfillment Center
151
Ship to DC 699
839 Commerce Drive
Upper Marlboro, MD 20774-7421
Full Line Stores
227
234
237
520
521
522
523
524
526
527
528
531
534
535
536
600
621
622
623
626
628
629
631
632
635
637
639
750
751
172
175
169
Beachwood Place
Easton Town Center
Ross Park
Garden State Plaza
Menlo Park
Freehold Raceway Mall
The Westchester
Roosevelt Field
Westfarms
The Mall at Short Hills
Providence Place
Natick Mall
South Shore Plaza
Burlington
Northshore
Tysons Corner
Pentagon City
Towson Town Center
Montgomery
Annapolis Mall
MacArthur Center
King of Prussia
The Mall in Columbia
Dulles Town Center
Short Pump Town Center
Cherry Hill
Christina Mall
Southpark
Streets at Southpoint
TC Washington DC
TC New York
Phone : (301) 390-7800
Fax:
(301) 390-1229
Rack Stores
241 Legacy Village Rack
276 Easton Market Rack
277 Crocker Park Rack
278 Sun Center Rack
510 Destiny USA Rack
512 The Shops at Skyview Rack
513 Gateway Center Rack
514 Huntington Shopping Center Rack
515 Union Square Rack
519 City Center Rack
529 The Gallery at Westbury Plaza Rack
533 Warwick Mall Rack
537 Fulton Market Rack
539 Bergen Rack
541 University Station Rack
542 Liberty Tree Rack
543 Middlesex Commons Rack
544 Willow Grove Park Rack
545 West Farm Shopping Center Rack
546 Shoppers World Rack
547 Newbury Rack
548 Manhassest Center Rack
550 The Shoppes at Blackstone Valley Rack
551 Chestnut Street Rack
552 Maine Crossing Rack
553 Braintree Rack (FALL 2016)
554 Boulevard Consumer Square Rack
555 Mercer Mall Rack
560 Colonie Center Rack
624 Potomac Mills Rack
625 Columbia Crossing Rack
627 Towson Rack
633 Gaithersburg Rack
634 The Overlook at King of Prussia Rack
640 Fair Lakes Promenade Rack
641 Carolina Pavilion Rack
642 Cherry Hill Garden State Park Rack
643 Annapolis Harbour Center Rack
644 Tysons Corner Rack
645 Christiana Fashion Center Rack
646 Livingston Center Rack
647 Rockaway Commons Rack
648 Hamilton Cross Rack (FALL 2016)
649 Wayne Town Center Rack
650 Crossroads at Eatontown Rack
656 Lincoln Plaza Rack (FALL 2016)
670 Dulles Town Crossing Rack
671 Pentagon Center Rack
672 Friendship Center Rack
673 Downtown DC Rack
674 Springfield Town Center Rack
675 12th Street Rack (FALL 2016)
676 PA Northway Rack (FALL 2016)
677 Pembroke Mall Rack
754 Renaissance Center Rack
696 CT Rack Warehouse
697 EC Rack Warehouse
Corp Reserve Stock (FLS & Rack Stores)
152
Ship to DC 799
5497 NE 49th Avenue
Gainesville, FL 32609
Full Line Stores
701
759
760
762
763
765
766
768
772
773
774
775
789
The Mall of San Juan
Green Hills
Perimeter Mall
Town Center at Boca Raton
Shops at Merrick Park
International Plaza
The Mall at Wellington Green
Dadeland Mall
Phipps Plaza
Palm Beach Gardens
Aventura
Waterside
St. John Town Center
Phone : (352) 384-2111
Fax:
(352) 384-2025
Rack Stores
711
712
716
717
743
755
756
757
758
764
771
777
778
779
781
782
783
784
786
787
788
791
792
793
796
797
798
Bowman Place Rack
Ft. Lauderdale Rack (FALL 2016)
Riverwalk Rack (FALL 2016)
Ambassador Place Rack
Promenade Shops Rack
University Commons Rack
The Markets at Town Center Rack
The Mercato Rack
Brentwood Place Shopping Center Rack
Mall of Georgia Crossing Rack
Sawgrass Mills Rack
Miracle Marketplace Rack
Millenia Crossing Rack
Kendall Town & Country Rack
Tampa Rack
Buckhead Station Rack
North Point Market Center Rack
Palm Beach Outlets Rack
Shoppes at University Town Center Rack
River Ridge Rack
Perimeter Expo Rack
Harbison Court Rack
Magnolia Park Rack
Countryside Mall Rack
Lake Brandon Plaza Rack
The Shops at Midtown Miami Rack
The Mall of Louisiana Rack
NQC (Nordstrom Quality Center) 187
187 Nordstrom Quality Center
Contact [email protected] for routing instructions
153
Nordstromrack.com | HauteLook Stores
Ship to DC 591 – HauteLook c/o Bergen Logistics
Building 1
Phone : (201) 624-2170 (ext 206)
7300 Westside Ave
North Bergen, NJ 07047
Store
591
HL East Coast Fulfillment Center
Ship to DC 828 – San Bernardino Fulfillment Center
17335 Glen Helen Pkwy
Phone : (909) 333-7700 (Receiving Department)
San Bernardino, CA 92407
Store
828
San Bernardino Fulfillment Center
Canadian Stores
Ship to DC 868 (visit www.nordstromsuppliercanada.com for more information)
110A Iron St
Etobicoke, ON M9W 5L9
Full Line Stores
Rack Stores
830
831
832
833
834
835
Chinook Centre, Calgary AB
Rideau Centre, Ottawa ON
Pacific Centre, Vancouver BC
Sherway Gardens, Toronto ON (FALL 2017)
Yorkdale Centre, Toronto ON (FALL 2016)
Eaton Centre, Toronto ON (FALL 2016)
844
On Toronto One Bloor, Toronto ON (SPRING 2018)
154
APPENDIX A
GLOSSARY OF TERMS AND DEFINITIONS
Term
Definition
Airway Bill (AWB)
The air industry’s equivalent to the motor carrier’s Bill of Lading.
Advanced Ship Notice (ASN)
Electronic packing slip or 856.
Bill of Lading
A contract of carriage between shipper and carrier. A Bill of Lading serves three purposes:
• It sets the terms and conditions of the contract.
• It acts as the receipt for the goods to be transported.
• It provides documentary evidence of the party entitled to deliver.
Cancel Date
The Cancel Date shown on the Purchase Order. The Cancel Date is the last day to ship. It is commonly
referred to as the “Past Cancel Date”.
Claim
A deduction processed against a vendor’s account for merchandise returns, shortages, cost differences,
markdowns, advertising co-op, rebates, etc.
Cargo Claims
Claims written against a carrier for recoupment of merchandise cost and freight charges as a result of
damage or shortage of goods delivered or complete non-delivery.
Carrier Liability
A contract carrier is liable for all loss, damage and delay with the exception of act of God, act of a public
enemy, act of a public authority, act of the shipper, and the inherent nature of the goods.
Carton
A corrugation packaging type not to exceed 36" x 24" x 24" or 50 pounds.
Contract Carrier
A for-hire carrier who does not serve the general public, but who serves shippers or consignees with
whom the carrier has a continuing contract.
Collect
Freight invoice payment terms indicating that charges will be billed to Nordstrom.
Consignee
The receiver of a freight shipment, usually the buyer.
Consolidation of Shipment
A Nordstrom requirement that all purchase orders going to the same DC on the same day must be
consolidated onto one Bill of Lading or sub-bill, depending on which carrier is being used.
Consolidator
Assembles interliner or LTL shipments, organizes the freight by DC and purchase order, manifests
shipments by DC and transmits to each DC to pre-alert them of the merchandise and delivery date.
Releases freight by assembly to the DC.
Cubic Feet
Carton Length by Width by Height; multiplied. Cubic foot measurement.
Customer’s Owned Goods
Merchandise that has already been sold to a customer. Customer’s Owned Goods are usually Repair
Claims being sent back to Nordstrom from the repair vendor.
DC
Nordstrom Distribution Center. See Section 8: Stores/DC List for stores serviced by each DC, and DC
addresses and phone and fax numbers. The DC is usually the Ship To point on the Purchase Order.
Department Number
The department number is found on the Purchase Order under "Dept. No." The department number
contains a type of merchandise belonging to a group of departments in a merchandise division.
Dimensional Weight
(Dim Wt)
Carton Length x Width x Height; multiplied. Dim Wt or Cubic Foot measurement.
EAN
European Article Number. A unique thirteen digit vendor number, the European equivalent of a UPC
code.
Earliest Ship Date
The Earliest Ship Date shown on the Purchase Order. The Earliest Ship Date is the first day to ship. It is
commonly referred to as the Start Ship Date.
EDI
Electronic Data Interchange. All-inclusive terms for Electronic Data interchange transactions. Ability to
transmit EDI transaction types varies with each vendor.
Electronic Documents
The Electronic Documents utilized by Nordstrom include:
Electronic Invoice
EDI810
Version 4010VICS
UPC Catalog
EDI832
Version 4010VICS
Purchase Order
EDI850
Version 4010VICS
Product Activity Data
EDI852
Version 4010VICS
PO Acknowledgment
EDI855
Version 4010VICS
Advance Shipment
EDI856
Version 4010VICS
PO Buyer Initiated
EDI860
Version 4010
GS1 128 Carton Label
Version 4010VICS
Functional Acknowledgement
EDI997
Version 4010VICS
Floor Ready
Term referring to merchandise that is received ready to be transferred directly to the selling floor.
Freight Allowance
Amount of freight the supplier pays per purchase order or signed Corporate Freight Partnership Contract
(freight agreement).
0
1 = 100%
2 = 50%
3 = 60%
4 = 30%
Freight-Only Invoice
Supplier pays no (zero) freight costs.
Full, Paid: Supplier pays 100% of the freight costs.
½, Half: Supplier pays 50% of the freight costs.
Difference between Air and Surface. On air shipments
only, supplier pays 60% of the air freight costs.
Half the difference between Air and Surface. On air
shipments only, supplier pays 30% of the air freight costs.
An invoice for prepaid freight charges sent to the DC Traffic Office. Nordstrom only reimburses for freight
charges associated with jewelry, watches, gourmet food shipments and consignment orders.
Appendix A
155
Term
Definition
Freight Chargeback
(See Freight Agreement and Freight
Violation Chargeback
Codes/Descriptions for chargeback
reason codes and descriptions)
Supplier freight deduction document. There are two types of freight chargebacks:
• Agreement: Supplier agrees to share freight charges.
• Violation: Supplier is charged full freight charges plus a handling fee of $100. Violation is either
of Purchase Order contract or the Carrier Selection and Routing Guide. Nordstrom deducts
freight charges owed from the next check remittance.
FOB Point
A term of sale that defines who will incur transportation charges for the shipment, who will control the
movement of the shipment, or at which point the title to the goods passes to the buyer. The original
meaning was "free on board" ship.
• FOB Factory: Title of goods passes to the buyer at the factory. Supplier pays no (zero) freight,
unless a freight allowance is applicable.
• FOB Consolidator: Title of goods passes to the buyer at the consolidation point. Supplier pays all
freight costs to the point of consolidation, plus any additional freight costs, which are dependent
on what is agreed in the freight allowance field on the PO.
• FOB Store: Title of goods passes to the buyer at the Nordstrom DC or Store. Supplier is liable
for the shipment until it reaches Nordstrom. Please note that FOB Store does NOT mean ship
Direct to Store. Refer to the “FOB Point” Purchase Order field.
Full Freight
The supplier/shipper agrees to pay 100% of the freight charges. Refer to the "Freight Allowance"
Purchase Order field.
Full Load
Shipments weighing over 1,000 lbs for Air shipments and 10,000 lbs for Surface shipments. Please
contact the Volume Load desk if you have a shipment that fits this criteria—[email protected]
at least 3 days prior to the requested ship date.
GOH
“Garment on Hanger”, a hanging packaging shipping type.
Gourmet Foods
Perishable merchandise such as candy, or other food items.
Hazardous Materials
A hazardous material is a substance that poses more than a reasonable risk to the health and safety of
individuals and includes products such as explosives, flammables, corrosives, oxidizers, and radioactive
materials. Includes perfumes and other contents packaged under pressure being shipped via Air and Air
shipments that contain Dry Ice cold pack.
Importer of Record
The company or individual who is listed as the importer with U.S. Customs at the time the goods enter the
U.S. The Tax ID# or social security number of the "Importer of Record" must also be submitted to
Customs. The Importer of Record bears all responsibility and liability for the imported merchandise.
Inbound Freight
Freight in route to a Nordstrom facility (usually a Distribution Center).
Interliner
The pickup carrier, usually for an LTL shipment. The carrier transports merchandise from the vendor to a
consolidator.
Jewelry
Jewelry and watch shipments are shipments for specific departments. See Jewelry and Watch Shipping
Procedures (Section 3).
Landed Duty Paid
The total cost of a product delivered to a given location, i.e., the cost of production plus the transportation
cost to the customer’s location. U.S. Customs Clearance is the responsibility of the seller. The seller or
agent of the seller is the "Importer of Record". All U.S. Customs duties and applicable taxes are for the
account of the seller. Delivery to the named place of destination is for the account of the seller.
LTL
“Less than truckload”, a shipment weighing less than the minimum weight required to use the lower
truckload rate. A pickup/interliner carrier direct to the DC’s or into a consolidation. Usually shipments
over 70 lbs and under 10,000 lbs.
Lumper
A term applied to a person who assists a motor carrier in the loading and unloading of property.
Manufacturer ID
The first six digits of the UPC number. This ID may be used to identify the manufacturer. A single
manufacturer may have multiple manufacturer IDs.
Master Bill of Lading
A uniquely numbered contract of carriage document that summarizes more than one DC shipment or
sub-bills of lading. The Master Bill of Lading is the document that is signed by the carrier driver.
Mode
Method of transportation (service) used for shipments, usually Surface and sometimes Air. Refer to the
"Ship Via Routing Guide or shipping method" Purchase Order field.
Outbound Freight
A shipment shipped from a Nordstrom facility to another Nordstrom facility or a vendor.
Order Date
The date the order was placed with the vendor. This is not the Earliest Ship Date.
Pickup Carrier
The interliner carrier, usually for an LTL shipment. The carrier transports merchandise from the supplier
to a consolidator.
PID
Product Information number or vendor style number. Also known as vendor product number or VPN.
POD
Proof of Delivery.
PO Verification
Purchase Order Verification is a service provided by our consolidators. It confirms that the Purchase
Order is active and is ready to ship. PO Verification may also be performed via email to Nordstrom. See
Section 2: Shipment Preparation for further information.
Prepaid
Freight invoice payment term indicating that charges are billed to the shipper or supplier.
Purchase Order
A legal, binding contract between the Nordstrom buyer and the supplier. The Purchase Order number is
an 8-digit identifier and is required on all packaging and documentation.
QR
Quick Response. The capability to send sales information to a vendor and have merchandise
replenished immediately via EDI transactions.
Appendix A
156
Term
Definition
Refusal
A refusal occurs when a Purchase Order delivered to a consolidator or Nordstrom facility is in violation of
the Purchase Order contract. Refusals are put On Hand and all expenses are borne by the seller. The
seller has 30 days to give disposition to the agent in possession of the shipment. After 30 days, the
shipment may be salvaged to recover expenses.
Return Authorization
An authorization number which is obtained from the supplier prior to the shipping return vendor claim.
Samples
Merchandise not for resale. Samples usually have no cost.
Shipper
The sender of the freight shipment, usually the seller or seller’s warehouse.
Shipping Window
The period of time between (and inclusive of) the PO Earliest Ship Date and Cancel Date.
Short Shipments
Shipment contents which are less than the packing slip count or a carrier shipment which has delivered
less than the carton count on a Bill of Lading or freight delivery receipt.
SKU
Stock Keeping Unit. A SKU refers to a specific style, color and size of an item.
Store Pack
Packing by style, color and size (SKU) for a store.
Sub-Bill
A Bill of Lading always used in conjunction with a Master Bill of Lading. A sub-bill lists the detail
information for a DC shipment, including PO’s and department number, itemized by number of cartons
and weight, etc.
Supplier Number
Identifying number for the ‘ordered from’ company in the Nordstrom Merchandising System.
GS1-128
Scannable bar-coded label located on the outside of a shipping carton.
UPC
Universal Product Code. A unique twelve digit vendor number. The first six digits are a supplier’s UC
Block ID; the next five digits are a specific product identifier (SKU); and the last digit is a check digit.
VAN
Value Added Network. The designated communication network used to transmit and receive EDI
transactions.
Vendor Number
The Vendor Number is found on the Purchase Order “Pay To Vendor”
VICS
Voluntary Inter-industry Commerce Standards for EDI transactions, established by the Uniform Code
Council (UCC).
VMR
Vendor Managed Replenishment. Vendor “Basic Stock” system that automatically creates Purchase
Orders and replenishes merchandise based on sales and model information via EDI 852 sales and 855
Reverse Purchase Order.
Volume Shipments
A Full Load that exceeds the standard size/weight guidelines.
• Surface: 10,000 pounds or more, or over 1,800 cubic feet, per consolidated shipment.
• Air: 1,000 pounds or more per consolidated shipment.
Volume Shipments are considered by the DC for possible Full Load shipment routing.
Weight Break
The weight at which carrier determination is made.
Appendix A
157
APPENDIX B
SAMPLE NORDSTROM FREIGHT PARTNERSHIP
NORDSTROM FREIGHT AGREEMENT
CONTRACT
PLEASE FILL OUT THE FOLLOWING INFORMATION:
Supplier #(RMS9) Supplier site
#(RMS13):
Nordstrom Contact (please print): Store:
Extension:
Agreement is for all Nordstrom Departments unless
noted below:
X
Pay-to Vendor#(RMS9) Supplier #
(RMS13:
Vendor
Name:
Phon
e:
Fax:
Email
:
Date:
Vendor Shipping Address:
Vendor Contact and Title (please print):
This contract applies to all shipments from the named Vendor or any of its divisions to any NORDSTROM Distribution Center or
Store. The contract is
effective from the date of signing until modified by agreement of
both parties.
Vendor agrees to pay the following. Please check the appropriate
box(es):
1. 100%
Freight
Surface
Air
Both
Total Freight
3. 60%
Freight
2. 50% Freight
Surfa
ce
Air
Both
Half Freight
Air
4. 30% Freight
Air
Difference
between
Air & Surface
1/2 difference
between
Air & Surface
5. Pickup
Charge to
Consolidator
6. Ship to
Country
VENDOR's Signature:
NORDSTROM's Signature:
Not applicable for Canada
USA
Cana
da
Both
Nordstrom Buyer: Please Email SIGNED Contract to; [email protected] – Attn: Eric Cummins
Appendix A
158
APPENDIX C
SAMPLE BILL OF LADING
Date:
Page _______
BILL OF LADING
SHIP FROM
Bill of Lading Number: ______________________
Name:
Address:
City/State/Zip:
SID#:
BAR CODE SPACE
FOB: 
SHIP TO
Name:
Address:
City/State/Zip:
CID#:
CARRIER NAME: _______________________________
Location #: __________
FOB: 
Trailer number:
Seal number(s):
SCAC:
Pro number:
THIRD PARTY FREIGHT CHARGES BILL TO:
B AR C O DE SP AC E
Name:
Address:
Freight Charge Terms: (freight charges are prepaid unless marked
otherwise)
Prepaid ______
Collect ___X__
3rd Party _____

Master Bill of Lading: with attached underlying Bills
(check box)
of Lading
City/State/Zip:
SPECIAL INSTRUCTIONS:
CUSTOMER ORDER NUMBER
# PKGS
CUSTOMER ORDER INFORMATION
WEIGHT
ADDITIONAL SHIPPER INFO (Dept#)
GRAND TOTAL
CARRIER INFORMATION
HANDLING UNIT
QTY
TYPE
PACKAGE
QTY
TYPE
COMMODITY DESCRIPTION
WEIGHT
H.M.
(X)
Commodities requiring special or additional care or attention in handling or stowing must
be so marked and packaged as to ensure safe transportation with ordinary care.
See Section 2(e) of NMFC Item 360
LTL ONLY
NMFC #
CLASS
RECEIVING
STAMP SPACE
GRAND TOTAL
Where the rate is dependent on value, shippers are required to state specifically in writing the agreed or declared
value of the property as follows:
‘The agreed or declared value of the property is specifically stated by the shipper to be not exceeding
COD Amount: $ ______________________
Fee Terms: Collect: _X__ Prepaid: 
Customer check acceptable: 
__________________ per ___________________.’
NOTE Liability Limitation for loss or damage in this shipment may be applicable. See 49 U.S.C. � 14706(c)(1)(A) and (B).
RECEIVED, subject to individually determined rates or contracts that have been agreed upon in writing between the
carrier and shipper, if applicable, otherwise to the rates, classifications and rules that have been established by the
carrier and are available to the shipper, on request, and to all applicable state and federal regulations.
The carrier shall not make delivery of this shipment without payment of freight and
all other lawful charges.
SHIPPER SIGNATURE / DATE
Trailer Loaded:
_______________________________________Shipper Signature
Freight Counted:
CARRIER SIGNATURE / PICKUP DATE
This is to certify that the above named materials are properly classified,
packaged, marked and labeled, and are in proper condition for transportation
according to the applicable regulations of the DOT.




By Shipper
By Driver
By Shipper
By Driver/pallets said to contain
_X__
Carrier acknowledges receipt of packages and required placards. Carrier certifies
emergency response information was made available and/or carrier has the DOT
emergency response guidebook or equivalent documentation in the vehicle.
Property described above is received in good order, except as noted.
By Driver/Pieces
Appendix C: SAMPLE BILL OF LADING
159

Nordstrom, Inc. Domestic USA Routing Guide

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