GO DIGITAL

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GO DIGITAL
GO DIGITAL
A CASE OF DO OR DIE
Eirini Nikolaidi
General Counsel - OTE Group Chief Legal
& Regulatory Affairs Officer
February 23rd 2017
Business & Competition in Greece in the context of the Digital Single Market
02
Digital Society: A new exciting reality reshapes our life
“LIFE 2.0” – OUR LIFE RE-INVENTED
From the “e-” era
E-commerce
E-health
E-government
Social media
To the “smart” revolution
Digital Assistants
Smart Home
Smart Cities
IoT
Autonomous Driving
Augmented Reality
3D printing
In 2020
>4.5 billion people on-line
>50 billion devices on-line
02
Digital Society: A new exciting reality reshapes our life
“LIFE 2.0” – OUR LIFE RE-INVENTED
DIGITAL ECONOMY - THE FUEL OF GROWTH
From the “e-” era
For every 1% increase in Digitization1
E-commerce
E-health
E-government
Social media
+0.5% in GDP
+1.9% in international trade
To the “smart” revolution
Digital Assistants
Smart Home
Smart Cities
IoT
Autonomous Driving
Augmented Reality
3D printing
In 2020
>4.5 billion people on-line
>50 billion devices on-line
(1): Study by Accenture. (2): Study by BCG. (3): Study by McKinsey
Digital Agenda 2025
+910 bn€ growth (~6% EU GDP)
+1.3m new jobs
Industry 4.0
Human – Robot interaction
Productivity gains of 5% - 8%2
Smart Energy Grids
200bn€/year energy savings in EU3
02
Digital Society: A new exciting reality reshapes our life
“LIFE 2.0” – OUR LIFE RE-INVENTED
DIGITAL ECONOMY - THE FUEL OF GROWTH
From the “e-” era
For every 1% increase in Digitization1
E-commerce
E-health
E-government
Social media
+0.5% in GDP
+1.9% in international trade
To the “smart” revolution
Digital Assistants
Smart Home
Smart Cities
IoT
Autonomous Driving
Augmented Reality
3D printing
In 2020
>4.5 billion people on-line
>50 billion devices on-line
Digital Agenda 2025
+910 bn€ growth (~6% EU GDP)
+1.3m new jobs
Industry 4.0
Human – Robot interaction
Productivity gains of 5% - 8%2
Smart Energy Grids
200bn€/year energy savings in EU3
SIMPLER, FASTER, CHEAPER
(1): Study by Accenture. (2): Study by BCG. (3): Study by McKinsey
03
Digital Society = Gigabit Society + Digital Ecosystem
GIGABIT CONNECTIVITY – 500BN€ INVESTMENTS
03
Digital Society = Gigabit Society + Digital Ecosystem
E-Health
New Business Models
Engaged citizenry
E-Commerce
Mobile apps
E-Government
Video on Demand
IoT
Online public services
Social Networking
Cloud
Always connected
Big Data & real-time
analytics
Government
as an open platform
New Digital Skills:
1. Digital illiterates
2. Digital Natives
3. ICT specialists
CITIZENS
Industry 4.0 and
Cyberphysical systems
Digitalization of
public sector
Digital Transformation
INDUSTRY &
ENTERPRISES
GOVERNMENT
GIGABIT CONNECTIVITY – 500BN€ INVESTMENTS
04
Digital Society = Gigabit Society + Digital Ecosystem
E-Health
New Business Models
Engaged citizenry
E-Commerce
Mobile apps
E-Government
Video on Demand
IoT
Online public services
Social Networking
Cloud
Always connected
Big Data & real-time
analytics
Government
as an open platform
New Digital Skills:
1. Digital illiterates
2. Digital Natives
3. ICT specialists
CITIZENS
POLICYIndustry
AND4.0REGULATION
and
Digitalization of
public sector
Cyberphysical systems
Investment
friendly
Digital
Transformation
Consumer friendly
Legal certainty
Privacy protection & Security
INDUSTRY &
ENTERPRISES
GOVERNMENT
GIGABIT CONNECTIVITY – 500BN€ INVESTMENTS
05
Policy and Regulation in the Digital Ecosystem
05
Policy and Regulation in the Digital Ecosystem
INVESTMENT FRIENDLY
Get rid of over-regulation
Rely on competition law principles
05
Policy and Regulation in the Digital Ecosystem
INVESTMENT FRIENDLY
Get rid of over-regulation
Rely on competition law principles
CONSUMER FRIENDLY, LEVEL PLAYING FIELD
Guarantee end-user rights independently of who offers the service
Technology and Provider agnostic
05
Policy and Regulation in the Digital Ecosystem
INVESTMENT FRIENDLY
Get rid of over-regulation
Rely on competition law principles
CONSUMER FRIENDLY, LEVEL PLAYING FIELD
Guarantee end-user rights independently of who offers the service
Technology and Provider agnostic
LEGAL CERTAINTY
Real Single Digital Market through homogenous application of rules across EU
Predictability
05
Policy and Regulation in the Digital Ecosystem
INVESTMENT FRIENDLY
Get rid of over-regulation
Rely on competition law principles
CONSUMER FRIENDLY, LEVEL PLAYING FIELD
Guarantee end-user rights independently of who offers the service
Technology and Provider agnostic
LEGAL CERTAINTY
Real Single Digital Market through homogenous application of rules across EU
Predictability
PRIVACY PROTECTION & SECURITY
Balance protection of privacy vs. removal of restrictions to free flow of data
Cyber-security is a cornerstone for people to trust in digital services
THE CASE OF GREECE
07
Significant growth opportunities if we accelerate Digitalization
GREECE 26TH OUT OF 28 IN
DIGITAL MATURITY IN EU (DESI)
The gap widens as Greece is lagging behind in growth
compared to the average growth rate
07
Significant growth opportunities if we accelerate Digitalization
GREECE 26TH OUT OF 28 IN
DIGITAL MATURITY IN EU (DESI)
The gap widens as Greece is lagging behind in growth
compared to the average growth rate
4 BN. € / YEAR MINIMUM ESTIMATED CONTRIBUTION TO GDP BY THE DIGITAL ECONOMY1
OPPORTUNITIES FOR ADDITIONAL MULTIPLIER EFFECTS
1: World Bank estimations (Qiang 2009)
07
Significant growth opportunities if we accelerate Digitalization
GREECE 26TH OUT OF 28 IN
DIGITAL MATURITY IN EU (DESI)
The gap widens as Greece is lagging behind in growth
compared to the average growth rate
OPPORTUNITIES FOR GROWTH
Improved productivity
Strengthening of competitiveness and extroversion
Modernization of the Public Sector
Increased state revenues (through e-payments; Fight tax evasion)
4 BN. € / YEAR MINIMUM ESTIMATED CONTRIBUTION TO GDP BY THE DIGITAL ECONOMY1
OPPORTUNITIES FOR ADDITIONAL MULTIPLIER EFFECTS
1: World Bank estimations (Qiang 2009)
07
Significant growth opportunities if we accelerate Digitalization
GREECE 26TH OUT OF 28 IN
DIGITAL MATURITY IN EU (DESI)
The gap widens as Greece is lagging behind in growth
compared to the average growth rate
OPPORTUNITIES FOR GROWTH
Improved productivity
Strengthening of competitiveness and extroversion
Modernization of the Public Sector
Increased state revenues (through e-payments; Fight tax evasion)
CONTRIBUTION TO THE GREEK SOCIETY
Reduction of unemployment
Containment of the "brain drain"
Improve quality of life (health, education, work, recreation, etc.)
Bridge the Digital Divide: Digital goods and services to all Greeks
4 BN. € / YEAR MINIMUM ESTIMATED CONTRIBUTION TO GDP BY THE DIGITAL ECONOMY1
OPPORTUNITIES FOR ADDITIONAL MULTIPLIER EFFECTS
1: World Bank estimations (Qiang 2009)
08
OTE contributes actively to the new Digital era
WE BUILD THE
NETWORKS
OF THE FUTURE
PLANNED INVESTMENTS
OF €1.5 BN. UNTIL 2020
08
OTE contributes actively to the new Digital era
CONNECTIVITY
New generation networks (FTTC/Vectoring, rural networks, 4G+)
OTE’s plan basis for the National Broadband Plan
DIGITAL SERVICES AND INNOVATION
Digital services and Cloud solutions (IaaS, SaaS), ICT, M2M
20 R&D projects
Innovation center of Deutsche Telekom (Hub Raum)
“Business IT Excellence” annual contest
COSMOTE B2B cloud marketplace
E-GOVERNMENT
Large scale connectivity services
Integrated ICT solutions (Syzefxis, e-Prescription, etc)
DIGITAL SKILLS
Educational programs
Recruitment of young, tech-savvy scientists
OTE’S 360o DIGITAL TRANSFORMATION PROGRAM
Digitalize our Customer journeys
Digitally transform our internal corporate processes
WE BUILD THE
NETWORKS
OF THE FUTURE
PLANNED INVESTMENTS
OF €1.5 BN. UNTIL 2020
09
OTE aims at becoming a role-model in the new Digital Economy
09
OTE aims at becoming a role-model in the new Digital Economy
360o DIGITAL TRANSFORMATION PROGRAM
WITH AIM NOT TO OFFER THE SAME PRODUCT IN A DIGITAL WAY
BUT TO OFFER NEW DIGITAL PRODUCTS & SERVICES
09
OTE aims at becoming a role-model in the new Digital Economy
CU
STOMERS
Simplify their experience, with
digital journeys across channels
Provide new experiences with an
ecosystem of new digital products
Customer
Journeys
SU
TN
EES
OY
PL
PA
R
M
Internal
Operations
S/
Save time & money
PPLIER
Simplify transactions
DIGITAL
TRANSFORMATION
ERS
E
360o DIGITAL TRANSFORMATION PROGRAM
WITH AIM NOT TO OFFER THE SAME PRODUCT IN A DIGITAL WAY
BUT TO OFFER NEW DIGITAL PRODUCTS & SERVICES
Develop a paperless workplace
& reduce bureaucracy
Shiſt resources to productivity
& creativity
Develop digital culture for work
& collaboration
09
OTE aims at becoming a role-model in the new Digital Economy
OUR AMBITIOUS TARGET: TO BE THE LEADING DIGITAL PROVIDER IN GREECE
AND ROLE-MODEL FOR DIGITAL TRANSFORMATION IN EUROPE
TO PROVIDE INTEGRATED DIGITAL EXPERIENCE, CAPITALIZING ON OUR DIGITAL ASSETS
CU
STOMERS
Simplify their experience, with
digital journeys across channels
Provide new experiences with an
ecosystem of new digital products
Customer
Journeys
SU
TN
EES
OY
PL
PA
R
M
Internal
Operations
S/
Save time & money
PPLIER
Simplify transactions
DIGITAL
TRANSFORMATION
ERS
E
360o DIGITAL TRANSFORMATION PROGRAM
WITH AIM NOT TO OFFER THE SAME PRODUCT IN A DIGITAL WAY
BUT TO OFFER NEW DIGITAL PRODUCTS & SERVICES
Develop a paperless workplace
& reduce bureaucracy
Shiſt resources to productivity
& creativity
Develop digital culture for work
& collaboration
10
Required interventions for a Digital Greece (1/2)
10
Required interventions for a Digital Greece (1/2)
LICENSING AND REGULATORY REGIME TO ENABLE MASSIVE ROLL OUT OF NGA FIXED
AND MOBILE NETWORKS TO RECOVER LOST GROUND
10
Required interventions for a Digital Greece (1/2)
LICENSING AND REGULATORY REGIME TO ENABLE MASSIVE ROLL OUT OF NGA FIXED
AND MOBILE NETWORKS TO RECOVER LOST GROUND
STATE AID COMPLIMENTARY AND NON COMPETITIVE TO PRIVATE INVESTMENTS
10
Required interventions for a Digital Greece (1/2)
LICENSING AND REGULATORY REGIME TO ENABLE MASSIVE ROLL OUT OF NGA FIXED
AND MOBILE NETWORKS TO RECOVER LOST GROUND
STATE AID COMPLIMENTARY AND NON COMPETITIVE TO PRIVATE INVESTMENTS
LEVEL PLAYING FILED FOR ALL COMPETITORS
10
Required interventions for a Digital Greece (1/2)
LICENSING AND REGULATORY REGIME TO ENABLE MASSIVE ROLL OUT OF NGA FIXED
AND MOBILE NETWORKS TO RECOVER LOST GROUND
STATE AID COMPLIMENTARY AND NON COMPETITIVE TO PRIVATE INVESTMENTS
LEVEL PLAYING FILED FOR ALL COMPETITORS
STABLE AND PREDICTABLE REGULATORY & LEGAL FRAMEWORK
10
Required interventions for a Digital Greece (1/2)
LICENSING AND REGULATORY REGIME TO ENABLE MASSIVE ROLL OUT OF NGA FIXED
AND MOBILE NETWORKS TO RECOVER LOST GROUND
STATE AID COMPLIMENTARY AND NON COMPETITIVE TO PRIVATE INVESTMENTS
LEVEL PLAYING FILED FOR ALL COMPETITORS
STABLE AND PREDICTABLE REGULATORY & LEGAL FRAMEWORK
PURSUE E-GOVERNMENT AND DIGITAL TRANSFORMATION OF PUBLIC SERVICES
11
Required interventions for a Digital Greece (2/2)
ABSORPTION OF EU FUNDS (PARTNERSHIP AGREEMENT 2014 - 2020, R&D PROJECTS, EFSI, etc.)
11
Required interventions for a Digital Greece (2/2)
ABSORPTION OF EU FUNDS (PARTNERSHIP AGREEMENT 2014 - 2020, R&D PROJECTS, EFSI, etc.)
INCENTIVES FOR PRIVATE INVESTMENTS AND R&D
11
Required interventions for a Digital Greece (2/2)
ABSORPTION OF EU FUNDS (PARTNERSHIP AGREEMENT 2014 - 2020, R&D PROJECTS, EFSI, etc.)
INCENTIVES FOR PRIVATE INVESTMENTS AND R&D
INCENTIVES TO INCREASE DEMAND AND ABOLISH TELCOS OVER-TAXATION
11
Required interventions for a Digital Greece (2/2)
ABSORPTION OF EU FUNDS (PARTNERSHIP AGREEMENT 2014 - 2020, R&D PROJECTS, EFSI, etc.)
INCENTIVES FOR PRIVATE INVESTMENTS AND R&D
INCENTIVES TO INCREASE DEMAND AND ABOLISH TELCOS OVER-TAXATION
DIGITAL EDUCATION AND LITERACY
11
Required interventions for a Digital Greece (2/2)
ABSORPTION OF EU FUNDS (PARTNERSHIP AGREEMENT 2014 - 2020, R&D PROJECTS, EFSI, etc.)
INCENTIVES FOR PRIVATE INVESTMENTS AND R&D
INCENTIVES TO INCREASE DEMAND AND ABOLISH TELCOS OVER-TAXATION
DIGITAL EDUCATION AND LITERACY
ADOPTION OF E-PAYMENTS
THANK YOU

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