Summer Newsletter - Warrengate Medical Centre

Summer Newsletter - Warrengate Medical Centre

Please Take One
Warrengate Medical Centre
Tel: 01924 371011 – Appointments & Enquiries
www.warrengate.org.uk
W
elcome to this issue of our Practice Newsletter. The newsletter
is to provide patients with any news, information or
forthcoming events. If you have any suggestions as to what you
would like to see in your newsletter please inform a member of staff.
Renovations to the surgery
As you may have noticed the surgery is under renovation, the main reception
area and many of the consultation rooms are being updated. Julie our
phlebotomist will now have a new permanent room. We apologise for any
inconvenience.
Tour de Yorkshire
During the 1st-3rd May the Tour de Yorkshire will be in our local area, with stage
1 starting in Bridlington and finishing in Scarborough, stage 2 starting in Selby
and finishing in York and stage 3 starting in Wakefield and finishing in Leeds.
This will mean much of the city centre will be unavailable to access; you may
have to make alternative arrangements during this time.
Mobile Phones
Polite Reminder - Please can you switch off your mobile phone whilst on the
premises and the GPs and nurses will provide you with the same courtesy.
Bank Holiday Dates
Please make a note of the dates below of our opening times over the Easter and
May bank holidays. If you need a doctor in an emergency please telephone NHS
111.

Friday 3rd April
Closed
Good Friday

Saturday 4th April
Closed

Sunday 5th April
Closed

Monday 6th April
Closed

Tuesday 7th April
Open as normal

Monday 4th May
Closed
May Day

Monday 25th May
Closed
Spring Bank Holiday
Easter Monday
Evening Nursing Appointments
Joanne our Senior Practice Nurse is holding late evening surgery’s running from
5.30pm until 7.30pm on a Monday evening; these appointments are for patients
who are unable to attend during the day due to work commitments.
Please note that Joanne is unable to perform blood tests during the late evening
surgery. We do have blood test clinics held by Julie and Fran early morning and
Julie also holds a blood clinic every day at lunchtime.
Dr Abbott’s Walk in Gynae Clinic
Dr Abbott is running a clinic specifically for cervical smear tests, swabs and
other gynaecological problems. This is a walk-in-clinic held once a month on a
Thursday afternoon therefore you cannot book an appointment in advance. The
clinic is advertised on the call board in the waiting room; alternatively please
contact reception for the date of the next clinic.
Our senior practice nurse Joanne is now also able to perform smears; if you are
due to have a routine recall for a smear or are due for the first time please
make an appointment with either the nursing staff or the female GPs.
13/08/2017
2
Issue 19
Changes of Address and Telephone Numbers
Please let the receptionist know of any changes to your address as soon as
possible. Every patient must call into the surgery in person with a completed
change of address form obtainable from reception and bring 2 forms of
identity, for a list of acceptable forms of identity please ask at reception. If
you are unable to get into surgery eg you are housebound then please telephone
reception for further information. Please let us know of any telephone numbers
you can be contacted on, e.g. Home, Mobile or Work as this will provide a more
efficient service if we need to contact you. If your home telephone number does
not accept incoming calls please provide us with an alternative contact number.
Patient Participation Group (PPG)
If you would like to become a member of the PPG please contact Stacey either
by asking at reception or sending an email to [email protected]
All patients over the age of 18 are welcome to become a member.
Spring into summer
Clocks go forward by 1 hour on Sunday 29th March 2015.
Staff Training Days
Please make a note of the dates below when the surgery will close.

Wednesday 18th March

Wednesday 15th April

Wednesday 20th May
We will close at 12noon on the day of training and re-open the following day at
8.00am. If you need a Doctor in an emergency please telephone NHS111.
Missed Appointments
During the months of December, January and February a total of 627 patients
failed to attend their appointment this equates to 7750 minutes of wasted time.
Please telephone the surgery if you are unable to attend your appointment then
the appointment can be used for someone else who needs it.
Telephone Consultations
If your condition does not require a face to face appointment, we do have the
option of a telephone consultation with a GP. If you require this service your
name and a contact telephone number is recorded and the GP will call you back
after 11.30am
13/08/2017
3
Issue 19
Staff
We recently said goodbye to Dr Lau who had been replacing Dr Asghar whilst on
maternity leave, we wish him well in his new practice.
We are excited that Dr Asghar will be returning from maternity leave during
the middle of March.
We would like to welcome Catherine to our administration team. You will meet
Catherine on our reception desk and prescription desk.
Finally we would like to congratulate Luke who now has the position of full time
practice administrator.
Parking
During the past few weeks it has been noticed that cars are being parked in
front of the main gates, we ask that this does not happen as it restricts
patients will mobility scooters and patients with pushchairs accessing the
surgery.
Unacceptable Behaviour
We value and care for our staff. We would ask that they are treated with
courtesy and respect. Any individual not complying with this request will be
asked to leave the premises and may be removed from the Practice List.
Summer Newsletter
The Summer Newsletter will be issued in June 2015.
Please let us know if there is any information you would find useful or if you
would like to know more about our services.
13/08/2017
4
Issue 19