Newland Group Medical Practice

ISSUE I
Newland Group Medical Practice
February/March 2012
Inside This IssueGroup Medical Practice
Newland
1.
1
Welcome to the first issue
Newsletter
Message from the Practice
Manager
Hello patients and welcome to the first issue of the Newland Group Medical
2
The Patient email address
Practice News letter.
3
Useful contact numbers
This is a brand new newsletter for our patients, and we hope you will feel able
4
Happy Retirement Dr
Hussain
5
Welcome Dr Al-Saad
6
Services
7
Introduction to staff
8
Minor ailments
9
On line booking
10 Children’s area
to contribute to future issues.
We aim to share improvements and achievements being made during a
time of change in the health service.
We will give you feedback from our Patient Forum. We also welcome new
members to our forum.
Carole Robinson Practice Manager
2. We would like to hear from you!
Share any views or comments you wish to make by emailing us at
the following address: h-pct.B81048-patient [email protected]
11 Web site
12 Comments or feedback
4. Happy Retirement Dr Hussain
13 Medical Students
June 2011was a sad time at the practice for the staff, Dr
Hussain after more than 30 years at the practice decided
to take retirement from the partnership. It is not goodbye
yet however as Dr Hussain still works with us for one and a
half days a week.
3. Useful contact numbers
Administration Team
344120
344112
344113
Reception Team for
appointments, Visits and
general enquiries
344100
344101
344108
448456
Secretaries for GP messages
and to discuss referrals made
to secondary care or requests
for GP letters (please be aware
costs may be incurred for non NHS
letters)
344114 or 344110
Patient Services
344121
Practice Manager
344111
We wish Dr Hussain a very happy part time retirement
5. Welcome Dr Al-Saad
For those who have not yet met our new GP partner, we
welcome Dr Al-Saad to our practice. Dr Al-Saad
specialises in Minor Surgery/Dermatology, and Family
Planning all of which you can read about in section 6.
6. Services
Are you aware that the following services are now available at the
surgery?
Minor Surgery (for example: removal of warts, removal of skin
tags, treatment of verrucae, treatment of in growing toenails)
Long-acting reversible contraception (including
contraceptive implant and contraceptive injection)
Joint Injections
Breathing Clinic
Travel vaccination clinic
Dietician
Smoking cessation clinic
Hypertension clinic
Healthy Heart Clinic
Diabetes Clinic
7. Introduction to our Staff member
In our
news
practice
write a little about
themselves.
Give us
PAGE
2 letter we are asking a member of the HULL
HEALTHto
COMMISSIONING
COLLABORATIVE
NEWSLETTER
your vote for issue 2, who would you like to hear from?
In our first issue Carole Spamer the Health Care Assistant (HCA) writes the following:Hi my name is Carole and I am the Senior HCA at the practice. My role is to assist the doctors and
the nursing team in patient care; for example Blood pressures, blood tests, Asthma Reviews, ecg’s
and well person checks. I have been with the practice now for over twenty years and have had
experience as a Receptionist, Secretarial roles, Information assistant and then onto the Health Care
Assistant, which I must say has been my favourite. I love the contact with the patients and really
enjoy my work. No day is ever the same and the hours fly by. A new role I have started is to assist Dr
Al-Saad with the Minor surgery Clinic on a Tuesday; I assist with minor operations such as Skin
tags/warts/verrucae/cysts and the contraceptive implant. I am finding this very interesting.
Well enough from me for now, I have patients waiting.
See you soon, Carole S

“Thank you Carole for your addition to Issue 1”
8. Did you know you can
see the pharmacy for
minor ailments such as:
Coughs and colds
Eczema
Acne
Sore throat
Nappy Rash
Earache
Thrush
Threadworm
Cystitis
Vomiting
Nasal Congestion
Constipation
Cold sores
Diarrhoea
Insect bites and
stings
All you need is you NHS
no. Speak to the
Receptionist. An
appointment with your
doctor is not always
necessary.
9. On line booking
Did you know you can book your
own appointments or order your
prescription using your home
computer?
All you need to do is ask for the
Receptionist for a password then log
onto
https://systmonline.tpp-uk.com
Its quick, it’s easy and it’s
convenient
10. Children’s area
We would like to revamp our waiting
room with a designated children’s
area. We would like parents of
young children to give us some
ideas of what may keep your
children occupied in our waiting
room. Please send your ideas or
your children with their ideas to the
reception. We look forward to a
nice play area
11. Web site
We will soon be releasing the
details of our new practice web
site. The web site will include
staff, services and opening times
etc. We will keep you informed
regarding our web site launch
date.
12. Comments or feedback
If you have any comments or
feedback on our newsletter, or
perhaps you have an idea for the
next issue of the newsletter, please
contact the Patient Service team
leader or the practice Manager on
the telephone numbers in section 3.
Alternatively if you want to email us
your comments you can do so using
the following patient service email
address:
[email protected]
13. Medical Students
Now we are part of the Hull York Medical School we appreciate your help to help us assist in the
training of our future doctors. It will be very nice if when you book your appointment if asked that you
agree to your consultation with the Dr and the students. The students are in every Wednesday and
Thursday. We hope you get the opportunity to meet some of our third year medical students.
We thank you for reading our patient news letter. We hope to give you more news in issue 2. If
you would like to receive this by email please provide your email address next time you’re at
the surgery.
HULL HEALTH COMMISSIONING COLLABORATIVE NEWSLETTER
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HULL HEALTH COMMISSIONING COLLABORATIVE NEWSLETTER