exercise 1:from outcomes to financial capability/asset

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exercise 1:from outcomes to financial capability/asset
EXERCISE 1: FROM OUTCOMES TO FINANCIAL CAPABILITY/ASSET-BUILDING SERVICES
WHAT IS YOUR MISSION? HOW DOES YOUR
ORGANIZATION DEFINE SUCCESS?
WHAT PERSONAL FINANCIAL ISSUES DO YOUR
CUSTOMERS FACE THAT AFFECT THESE OUTCOMES?
WHICH FINANCIAL CAPABILITY/ASSET-BUILDING SERVICES DO
YOUR CUSTOMERS NEED TO ADDRESS THESE BARRIERS?
EXERCISE 1: FROM OUTCOMES TO FINANCIAL CAPABILITY/ASSET-BUILDING SERVICES
EXAMPLE
WHAT IS YOUR MISSION? HOW DOES YOUR
ORGANIZATION DEFINE SUCCESS?
WHAT PERSONAL FINANCIAL ISSUES DO YOUR
FOSTER YOUTH PROGRAM
 Youth aging out of foster care are
able to live independently as a result
of participating in our program



CUSTOMERS FACE THAT AFFECT THESE OUTCOMES?

WORKFORCE PROGRAM
 Un- and under-employed workers are
able to find and keep jobs that pay a
decent wage






WHICH FINANCIAL CAPABILITY/ASSET-BUILDING SERVICES DO
YOUR CUSTOMERS NEED TO ADDRESS THESE BARRIERS?
Stolen identities and poor credit ratings
Lack of trust in the banking system
Lack of role models in personal financial
management
Lack of experience handling cash

Poor credit scores prevent eligibility for
certain jobs
Lack of transportation
Lack of stable housing (no permanent address
to give potential employer)
Lack of child care assistance
No savings for emergency car repair or to
purchase necessary tools/uniform
No bank account, so part of income paid in
fees to check cashers





Financial education and counseling with focus on
budgeting
Pulling and reviewing credit reports; provide
access to credit counseling
Link to mainstream financial products
Pull and review credit reports with clients; provide
access to credit counseling/budgeting training
Facilitate access to public benefits; integrate
benefit screening tools
Link to mainstream financial products

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