New Faking as Support-Mail pattern - Help

New Faking as Support-Mail pattern - Help

New Faking Email Pattern | November 2015
Faking Email Pattern
(Mail Hosting: NTT Communications (Thailand) Co., Ltd.)
Currently, NTT found new email content those contain fake email content pattern.
NTT have suspected those emails as new pattern of phishing email and blocked their emails due to
security issues.
However, the customer security and privacy is our concern thus please make sure that you are
following suggestion below when you receive a kind of email notification.
(1) If you got any email notification about that issue which is not right email from NTT
([email protected]) as below green figure, please do not click any link from these kind of
emails.
(2) Please confirm and check with NTT Support-mail team ([email protected]) at first.
(3) If you already opened it, please kindly scan virus on your machine as soon as possible and
recommend user to reset password both PC and email account on their outlook.
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New Faking Email Pattern | November 2015
Example of message of phishing email from faked sender
(1) Sender Email: [email protected]
Note: However sender can be fake as any email even [email protected]
Sender Name: Mail Servicest
Subject:
Activate Your Mailbox Last Warning!!!
Content:
Notification about your mailbox will be terminated after 24 hours and need you
to activate.
Please see the details of content as picture below:
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New Faking Email Pattern | November 2015
(2) Sender Email: [email protected]
Note: However sender can be fake as any email even [email protected]
Sender Name: Mail Delivery
Subject:
Error in Inbox settings
Content:
Notification about an error in your SMTP/POP settings.
Please see the details of content as picture below:
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New Faking Email Pattern | November 2015
(3) Sender Email: [email protected]
[email protected]
Note: However sender can be fake as any email even [email protected]
Sender Name: Email Service
Subject:
Important Notification : Your Mailbox Has Exceeded its Storage Capacity
Content:
Notification about your mailbox is almost full.
Please see the details of content as picture below:
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New Faking Email Pattern | November 2015
(4) Sender Email: [email protected]
Note: However sender can be fake as any email even [email protected]
Sender Name: Mail System Administrator
Subject:
Incoming Messages For <Your Email Account> Is Blocked
Content:
Notification about your mailbox is almost full.
Please see the details of content as picture below
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New Faking Email Pattern | November 2015
(5) Sender Email: [email protected]
Note: However sender can be fake as any email even [email protected]
Sender Name: Olivier Hermans
Subject:
Mail Your Domain
Content:
Notification about problem with email.
Please see the details of content as picture below
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New Faking Email Pattern | November 2015
(6) Sender Email: [email protected]
Note: However sender can be fake as any email even [email protected]
Sender Name: Email Administrator
Subject:
Update Your Email Account
Content:
Notification about your mailbox is running out of data storage and it will be
suspended and need you to update.
Please see the details of content as picture below
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New Faking Email Pattern | November 2015
(7) Sender Email: [email protected]
Note: However sender can be fake as any email even [email protected]
Sender Name: [email protected]
Subject:
upgrade.
Content:
Notification about your mailbox is almost full.
Please see the details of content as picture below
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New Faking Email Pattern | November 2015
(8) Sender Email: MAILER-DAEMON
Note: However sender can be fake as any email even [email protected]
Sender Name: Email Service
Subject:
Warning!! Your Email Has Exceeded Storage Limit
Content:
Notification about your mailbox is almost full.
Please see the details of content as picture below
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New Faking Email Pattern | November 2015
Example of message of correct email pattern from NTT
The official email pattern to inform mailbox over quota from NTT Support-mail team sent by this
email “[email protected]” only with content as picture below
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New Faking Email Pattern | November 2015
Customer could see fake email content and pattern on previous months on links below
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http://help.ntt.co.th/instructions/mailhosting/security/fake_email_content_201504_v1.pdf
http://help.ntt.co.th/instructions/mailhosting/security/fake_email_content_201504_v2.pdf
http://help.ntt.co.th/instructions/mailhosting/security/fake_email_content_201505_v3.pdf
http://help.ntt.co.th/instructions/mailhosting/security/fake_email_content_201506.pdf
http://help.ntt.co.th/instructions/mailhosting/security/fake_email_content_201507.pdf
http://help.ntt.co.th/instructions/mailhosting/security/fake_email_content_201509.pdf
Last updated: 05/02/2016
Support-Mail Team
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