jetaway: by coach

Transcription

jetaway: by coach

Great value skiing in France Winter 2014/2015
by air, coach, self-drive and train
jetaway:
FREE airport
transfers
by coach:
days
8
skiing
Valmeinier & Valloire
Quality Hotels
Enjoy the friendly, relaxed
atmosphere and excellent facilities in
our Club Hotels in France. As well as
being an excellent place to socialise
with friends and family, they also
offer unbeatable quality and value
for money.
Small parties &
group savers
Special discounts, including FREE
and half price lift passes for the
group leader with parties of seven
or more. FREE group places for
parties of ten or more. Call for
Kids ski free
FREE ski passes and ski hire for
all children sharing a room with two
full paying adults. We also have a
children’s club at the Club Hotel
L’Aigle.
FREE adult ski
passes
On offer at our Club Hotels when
three or more people share. Call for
details.
details.
Welcome to the Snowcoach brochure for the 2014/2015 ski season!
Being a small ski operator we strive to offer superb value,
comfortable accommodation and excellent service. Our
fantastic ski areas also offer brilliant and varied skiing over
surprisingly extensive slopes often with far less people than
other larger more well-known resorts.
This is our 36th season and one of the best things about a
Snowcoach skiing holiday continues to be the people you
meet and the friends that you make, both on and off the slopes.
We sincerely hope that we will always continue to provide
something more than just ‘another ski holiday’.
The holidays include many extra things – some small, some
important but they all really make a difference. Please take a
few minutes to see for yourself and compare the advantages of
a Snowcoach holiday.
So whatever your skiing ability, even if this is your first time
on skis or snowboard, we are confident that your Snowcoach
holiday will prove to be a memorable and enjoyable one.
We look forward to seeing you!
With best wishes.
David J Stewart
Snowcoach Founder
P.S. Don’t miss out - see our range of discounts on page 27!
2-3 Woodland Court, Soothouse Spring, St Albans, Hertfordshire AL3 6NR
Book with confidence
In addition, we also own and operate the ski hotels and over the years have invested
substantially in continuing to enhance the hotels and also in extending the facilities
available.
This long-term commitment ensures that we can continue to provide a quality
experience for our clients that we, in turn, will be able to take pride in providing.
2
NEW
Book online at www.snowcoach.co.uk...
Short breaks or
longer stays
Variable durations available at our
hotels. Also Coach Short Breaks are
running throughout the season.
Up to
days skiing
8
by coach
On most one week skiing holidays
you would normally only enjoy six
days’ skiing. Travelling by luxury
coach, it is possible to ski for up to
eight days.
Jetaway breaks
Independent Air
Holidays
Fly from your choice of local
airports. We strongly recommend
booking early for the best prices.
FREE Snowcoach transfers
available to our resorts.
Luxury coaches
Enjoy travelling on our superb
coaches. Stretch out with our extra
leg room and excellent recline.
Winter 2014/15
Fixed
price £
guarantee
at time of booking on all holidays, all
ski packs, all lift passes all season.
Book online New for 2014/15
www.snowcoach.co.uk
Arrive for breakfast to enjoy your first
day on the slopes.
See pages 8-9 for more details.
Contents PAGE
Non-skiers
Children
Cross country
Beginner
Intermediate
Advanced
Ski Safari service
Social skiing
Resort Guide
Snowboarding
What makes Snowcoach special 4-17
• 4544251 18-21
Snowcoach grade scale:
Social skiing
Friendly social skiing in our resorts.
We are confident that we offer a
service that is second to none.
Unlike larger tour operators you
receive a dedicated service in resort.
In addition, in St Gervais we also
offer the Ski Safari Service.
St Gervais & Megeve ••5554134 22-25
5 = excellent, 4 = very good, 3 = good, 2 = average, 1 = limited
Singles Holidays
Book our popular Share & Save to
avoid all single supplements. Also
several dates are available with
reduced single supplements.
What our clients say
26
Special Offers
27
Prices28-29
Summer in the Alps
30
Booking Conditions
31
...or call us on 01727 866177
3
Book your own flights...
Jetaway from your nearest
regional airport
If you book early and take advantage of the low cost flights, your
next Snowcoach holiday may be significantly cheaper than your
last!
We believe this will give you the flexibility to tailor-make your
fabulous Snowcoach holiday with the convenience of using
your local airport, rather than the hassle of making your way to
Gatwick.
Also, we are offering FREE transfers from the airport to the
resort on certain dates. Please contact our office for details.
Three easy steps to book:
1. Simply give us a call and we will
hold an option for your chosen
accommodation.
2. Book your flight seats
3. Call us back to confirm your
reservation
...from your local/regional airport and...
Flight options
Airport
London
Geneva
Grenoble
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Newcastle
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Edinburgh
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Exeter
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London Luton
London Gatwick
London Stansted
London City
London Heathrow
South
Southampton
Bournemouth
Southend
North & Midlands
Liverpool
Manchester
Birmingham
East Midlands
Leeds/Bradford
Scotland
West
Bristol
Ireland
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Belfast
Dublin
Cork
Islands
Isle of Man
Airlines
Carrier
Aer Lingus
Blue Island
British Airways
Flybe
KLM
Norweigan
Snowjet
Swiss Air
4
NEW
Website
www.aerlingus.com
www.blueislands.com
www.ba.com
www.flybe.com
www.klm.com
www.norweigan.com
www.snowjet.co.uk
www.swiss.com
Lyon
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Jersey
Chambery
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Carrier
Air France
BMI baby
Easyjet
Jet2
Monarch
Ryan Air
Swiss Air
Thomas Cook
Website
www.airfrance.com
www.bmibaby.com
www.easyjet.com
www.jet2.com
www.monarch.co.uk/flights
www.ryanair.co.uk
www.swiss.com
www.flythomascook.com
...we’ll transfer you FREE
Winter 2014/15
That’s right - FREE airport transfers!
Mix & match
Our regular transfers are available every Saturday to all resorts – FREE of charge
Plus a transfer service is available at other times on a Saturday and on other days – Chargeable
Fly one way and coach the other
If you are having trouble finding flights to suit in either direction,
why not consider this option?
Geneva
Road
Rail
St Gervais
Chambery
Lyon
Modane
St Michel
Grenoble
Transfer times
St Gervais
Valmeinier
Geneva
1hr
2hrs 50min
Turin
Valmeinier
Lyon
3hrs
2hrs 50min
Grenoble
3hrs
2hrs 40min
Chambery
2hrs
2hrs
Turin
3hrs
2hrs
For details of where to find all train and transfer services by bus or train follow the links on our website.
Short breaks by air
Also available
Stay for any duration on any arrival date. See page 6 for details.
...or call us on 01727 866177
5
Independent travel - Short breaks, ski weekends and longer stays
Short breaks by air
Our great value weekend and short break ski trips are
becoming increasingly popular. If you do not have the time
to spend a week away from home or work, or you just fancy
squeezing in some extra time on the slopes, then why not
opt for a Snowcoach short break? Alternatively, if you are
able to stay for longer, why not extend your holiday on the
slopes? The record last year was seven weeks!
At Snowcoach we understand that the
success of a short break ski trip is good
planning and organisation, so for those
of you seeking flexible travel dates we
can organise individual itineraries to cover
a weekend stay, midweek trip, or any
duration that you require. Whether you
are travelling on your own, as a couple
with friends or the family we can tailor
make the ideal holiday to suit your needs.
6
NEW
A popular option at St Gervais is to fly out
after work. We meet you at the airport for
the short transfer into resort. After a good
night’s sleep and a hearty breakfast you
are ready to hit the slopes! Enjoy a full
day’s skiing on your final day and catch
the last flight back home. Alternatively,
you can self-drive to our accommodation.
For other resorts the cheapest and
quickest method from the airport to the
resort for short breaks can be to hire a
car. Prices start from only £30 per day.
This is our recommended option for
Valmeinier.
In resort, our staff will be on hand to get you
kitted up and on the mountain as quickly
as possible. Pre-book your lift passes and
equipment to maximize your skiing time.
Valmeinier Club Hotel l’Aigle
This season – we are again offering
weekends, short breaks and longer stays
to the Hotel l’Aigle. The hotel is accessible
from the airports of Geneva, Grenoble,
Lyon and Chambery.
e T rain - from Geneva, Lyon, Grenoble
or Chambery to St. Michel station.
Take the local bus or taxi service for
the short 20 minute journey to the
hotel.
e B
us from Lyon, Grenoble, Chambery,
Geneva to St. Michel station. Take
the local bus or taxi for the short, 20
minute journey to the hotel.
e H
ire car – bookable online.
St Gervais/Megeve Club Hotel Terminus
Weekends and short stays are popular
at the Hotel Terminus due to the short 50
minute transfer from Geneva. This means
you can leave home in the morning and
be on the mountain by lunchtime!
e T ransfers - available any time every
day by minibus or taxi
e F rench bus service – express service
to St Gervais/Le Fayet
e T rain – from Geneva Eaux Vives
station (via tram from airport) to St
Gervais/Le Fayet
e H
ire car – bookable online
Winter 2014/15
Tailor-made holidays
Call our reservations team for travel information
and a tailor-made quotation for your short break
ski holiday.
Short break prices start at £52 per person per
night and include all facilities as described on the
resort pages.
Self-drive
Self drive offers both flexibility
and freedom. You can travel
at your own leisure stopping
to see the sights and stunning
scenery en route or opt for a
stopover. Driving time from
Calais:
St Gervais
Valmeinier
9 hours
11 hours
Short breaks
by coach...
For example:
2014/15 ski season.
All normal one week coach holidays and short
breaks can be combined to create a choice of 8,
9, 10, 11 or 12 night stays.
A wide selection of short breaks are available at
all our resorts on selected dates throughout the
If you can’t manage a whole week away, enjoy
one of our great value 3 or 4 night short breaks.
And, don’t forget, when you travel by coach you
can enjoy an extra day on the slopes.
A 3 night stay = 4 days skiing
A 4 night stay = 5 days skiing
... and longer stays
Please see website or call us for full
details.
High Speed Train
Why not let the train take the strain? Breakfast in
London - dinner in the Alps.
Depart by Eurostar from London St Pancras on Saturdays at
approx 8 o’clock in the morning and arrive at all our hotels in time
for dinner.
St Gervais
Enjoy the easy daytime journey and arrive at Le Fayet station,
which is just a 3 minute walk to the Hotel Terminus.
Alternatively there is the option of an overnight train including
couchette. Departs Friday night arriving Saturday morning in time
for breakfast. Return Saturday evening - enjoy 8 days skiing.
Valmeinier
Using Eurostar again, arrive at St Michel station for the Hotel
L’Aigle in Valmeinier.
Please call our reservations team or visit our website for more
information.
...or call us on 01727 866177
7
Luxury coaches
Travelling direct to your resort
by coach is surprisingly quick
and simpler than going by air
Just meet our coach at one of our
local departure points or at our
coach interchange, then relax.
The Dover-Calais ferry crossing with P&O takes just 90 minutes,
giving you time to shop and have a meal before continuing
to your ski resort. Watch a DVD during the evening, and then
sleep through the night in your comfortable reclining seat. In the
morning, skiing is only a short time away! We do have comfort
stops during the journey to allow you to stretch your legs and for
the benefit of smokers.
Every Snowcoach has a crew of two experienced drivers, who
comply completely with strict EU regulations. They know their
way around the continent and are skilled, not only in driving you
smoothly and safely, but also in assisting you in every way.This
enables us to guarantee high standards of comfort and reliability,
which is an essential ingredient for an enjoyable winter holiday.
Royal class coaches
e Industry leading seat spacing of at least 865mm per person
offering amazing extra legroom
e Reclining seats with adjustable foot rests and more recline
than other companies offer
e Allocated seats en-route
e Colour TV/DVD en route
e Stereo music system
e Hot drinks bar - self service
e WC and wash basin
e Individual fresh-air ventilation
e Individual reading lights
e Tinted double-glazed windows and curtains
e Webasto oil-fired central heating
e Air suspension for a very comfortable ride
e Travel rugs
e GPS tracking system linked to our operations centre and
resorts
or complete safety all our coaches have three independent
F
braking systems and all seats have lap belts.
Start your holiday by joining us at one of our
local departure points
This allows you to start your holiday from the
following departure points on one of our coaches.
Midlands - £12 return
Nottingham/Derby Donington Park Servies M1
F
Leicester
Forest East Services M1
F
Daventry
Watford Gap Services M1
E
Northampton
Northampton Services M1/A43 E
London - £6 return
Victoria
Bullied Way Coach Station
NEW
15.50 – 16.50 09.00 – 10.00
Return Between
B
15.00 – 15.50 10.00 – 11.00
C
14.00 – 15.00 11.00 – 12.00
D
13.00 – 14.00 12.00 – 13.00
E
11.30 – 12.15 13.45 – 14.45
F
10.30 – 11.30 15.00 – 16.00
The timings shown are for your guidance only.
are enclosed with your holiday tickets. We may
occasionally use a taxi, minibus or other coach
Allsop Arms Public House
D
Adj to Underground Station
D
Hendon
Adj to Underground Station
D
services on local departure routes. These will
not have all the same facilities or legroom as
your continental journey. All coaches are non-
Mercure Hotel A41
C
Elstree/B’hamwoodThameslink Station
C
Thurrock
Services M25
B
Medway
Services M2
A
Dover
P&O Desk, Eastern Docks
A
Departure Between
A
D
Baker Street
Watford
Code
Final timings and detailed joining instructions
Swiss Cottage
South East - FREE
8
Departure times
By popular demand we are continuing to offer
departures from the Midlands this winter,
together with all our original South East joining
points.
smoking.
If passenger numbers are not sufficient to run our
coach on a particular date, we may arrange an
alternative service.
Winter 2014/15
Up to
8
days skiing when you travel by coach
Direct from UK to your hotel
On most one-week skiing holidays you would have only 6 days
skiing. Travelling with Snowcoach you can enjoy up to 8 days
skiing!
Our Friday coach departures are scheduled to arrive early
morning into resort. So whilst everyone else is checking into
airport queues or waiting for airport transfers, Snowcoach clients
are already on the slopes.
The return journey normally departs Saturday evening, after
another full days skiing.
Why spend Saturdays at the airport when you can spend 8 days
on the slopes?
Reduce
your travel
carbon
footprint by
82%
The coach is
cheaper and
better for the
environment
With all the awareness in
the press, its not hard to
imagine that flying emits
more CO2 than going by
coach, but we did some
quick calculations at
http://www.climatecare.
org and found out that
flying from Gatwick to
Geneva releases 90kg of
carbon dioxide into the
atmosphere. Travelling by
coach, that figure drops to
just 15kg per person.
Coach travel
only
If you have your own
accommodation in resort
you can travel with us by
coach, please contact our
reservations staff for ‘seat
only’ availability and prices.
Prices from
just £149 return
FREE
breakfast
Arrive early and enjoy a
complimentary Continental
breakfast at your Hotel
Typical arrival times
St Gervais
08:15
Valmeinier09:30
Enjoy skiing on Saturday!
Car parking
Leave your car at
our Watford Coach
Interchange or on site at
Dover Eastern Docks.
London
Dover
Calais
Must be prebooked
Reims
Prices from only
£3.50 per day
Paris
Geneva
St Gervais
Lyon
We can provide National
Express tickets to
connect with our Watford
and London Victoria
departures. Please ask for
details.
Please note: Carriage of
skis/snowboards cannot be
guaranteed or pre-booked.
They will be carried free of
charge but subject to space
being available on the vehicle.
Subject to the same proviso,
they must be packed in a
purpose-made and fully
protective bag.
Valmeinier
Luggage Allowance
e 1 bag (suitcase, holdall, snowboard bag) up to 95 litres
approx. 70cm x 30cm x 45cm
e 1 piece of hand luggage and 1 boot bag can be carried on
board
e S
ki & Snowboards must be pre-booked – £10 return
See website for full details
...or call us on 01727 866177
9
Snowcoach Club Hotels
Great places to stay
Our Club hotels offer a warm and friendly atmosphere, where you
can relax with old and new friends during your stay. The informal
atmosphere offers a real home from home setting. The evenings are
also very sociable with our ‘evening dinner party dining’ and après ski
activities organised by our staff.
Hotel Terminus Mont-Blanc, St Gervais - 36 bedrooms
Hotel L’Aigle, Valmeinier - 40 bedrooms
e Reception service
e Bar
e Comfortable lounge
e FREE hot tub and sauna/steam room
e Games room
e Ski hire shop
e B
uffet breakfast including a selection of hot
dishes and a continental spread of French
bread, cold meats, cheese, croissants, painau-chocolat, cereals, fresh fruit, yoghurt, fruit
juices, tea, coffee and hot chocolate.
e If travelling by coach, on arrival a continental
10
NEW
breakfast is available for you
e 4 course evening meal with complementary
wine, tea and coffee (served 7 evenings a
week).
e Vegetarian option available every evening.
e Early children’s suppers catered for with their
own menu.
e All bedrooms have bathroom en suite
e Afternoon tea / coffee / hot chocolate with
homemade cakes.
e Wi-Fi Internet Access
All hotels are non-smoking
Winter 2014/15
Good food
Every night is a dinner party!
We believe plentiful wholesome food and good wines are an
important ingredient of an enjoyable skiing holiday. We offer a
mix of local specialities coupled with English family favourites with
plenty of fresh vegetables and a choice of local cheeses.
Please note the complimentary wine is not limited to only 250cl per
person - unlike some companies!
Special diets:
We will do our best to accommodate any special diets including
vegetarians. Please advise us in advance when you make your
reservation.
Sample Menu
French Onion Soup
e
Stuffed rolled pork with spinach & thyme
in a white wine sauce.
e
Roast potatoes
Buttered carrots
e
Apple crumble with cream
e
A selection of local cheeses
e
tea or coffee
e
Complimentary red and white wines
Christmas & New Year at
our Club hotels
Christmas Day can be extra special by letting somebody else
do all the cooking and washing up! Traditional English fayre with
turkey and all the trimmings, Christmas pudding and mince pies.
New Year’s Eve - After the last day’s skiing of the year, enjoy
afternoon tea and cakes and a warming glass of mulled wine.
Pre-dinner Bucks Fizz will be served followed by a celebration
dinner with a party atmosphere. See the New Year in, in style!
...or call us on 01727 866177
11
Snowcoach service
Looking after you every step of the way
Our staff are here to help - so whether they are showing you around
the mountain or cooking you a delicious evening meal, helping you
book a private instructor/guide or meeting you at the airport, our staff
are carefully selected and chosen for their passion for skiing and
commitment to customer service.
All of our staff are fully trained to ensure that you get the most out of your Snowcoach holiday.
Our guests regularly write to tell us that it is our staff that make all the difference to their holiday, going
the extra mile to make sure that our clients have a memorable time.
Après-ski Activities
The fun doesn’t stop when the ski lifts close. There’s plenty to do in the evenings, either relaxing in the
hot tubs and saunas of our club hotels, or enjoying a drink in the hotel bar. Below is a selection of the
sorts of activities available in the evenings. Not all activities are available in all resorts; see individual
resort pages for further details.
e Welcome evening
e Quiz night
e Friday night - Party Night with optional fancy dress
e Games night
e Sledging
e Ice skating
e Bowling
e Floodlit night skiing
12
NEW
Winter 2014/15
Social skiing in all resorts
Explore the mountains around our
Club Hotels, discover the ski pistes
and have a lot of fun!
At the moment, due to a recent court ruling in France, ski
companies are not allowed to offer guided or accompanied
skiing. This is disappointing as we are aware that our guests do
value being shown around the mountain. There is likely to be an
appeal and as soon as we can we will re-instate our ski exploring
programme in full.
In the meantime, we will introduce similar standards of skiers to
each other so that you can form your own group to explore the
mountain at your own pace. For those who would like to take
part, a member of our staff will meet our guests outside the hotel
and you can decide which group you would like to join - fast
reds/blacks, medium reds/blues and slow blues.
The staff are living in the resorts all season, so they will be best
placed to help with all your ski related queries, from helping with
your ski hire at the start of the week, to recommending the best
local snow conditions and the nicest mountain restaurants.
We will provide each group with suggested routes and itineraries
for the different levels showing you the best places to ski, our
favourite restaurants, good viewpoints etc. You must be able
to ski a minimum of a blue piste to take part. We will suggest a
central lunch time meeting spot so there is plenty of time to catch
up with other friends in different groups and family and ski with
them in the afternoon.
Skiing with friends is the perfect
way for you to...
e Discover the pistes at your own pace
e Explore unfrequented parts of the mountain
e Get to know other guests
e Have a lot of fun with like-minded people
For clients requiring ski school instruction please refer to our
website for ski school details.
...or call us on 01727 866177
13
Run by skiers for skiers
We understand that the quality
of skis and boots can make a big
difference to your skiing holiday.
For this reason we operate our
own ‘in-house’ ski shops for your
convenience.
Whether you are just learning to ski or are an
expert skier we will have a choice of skis ideally
suited for you. We have graded the skis Bronze,
Silver and Gold to help you pre-book your choice.
NEW - Gold Skis
Gold Skis are being added this winter to
compliment our other recent new stock.
Silver Skis
We offer a good range of skis which also include
a choice of ladies skis.
Visit www.snowcoach.co.uk to look at the
range of skis we have available. You can even
request your favourite skis to be reserved for you.
We also stock some interesting ski ‘toys’ such as
snowblades and short skis for a fun day.
Children’s skis and boots are available plus some
cool looking ski helmets.
If you decide to bring your own skis our staff will
be happy to wax, service and adjust them for a
small charge.
Plus we also have snowboards and boots for hire
in our ski shops.
Vallee Blanche
Club ski shops Offer!
Pre-book lift passes and ski equipment
and save 20% OFF all ski & boot hire
Also FREE 8th day on our prebooked ski & boot hire
Whether you are a beginner, intermediate or expert skier or
snowboarder, you can pre-book your ski packs to be first on the slopes!
With everything organised when you arrive in resort, you can relax in the
knowledge that all your holiday essentials have been taken care of. Plus,
you can save money by pre-booking your ski/board hire before you travel.
Lift passes, ski/snowboard equipment and lessons can all be pre-booked
in the UK. If you wish to add items after you have booked simply contact us.
Any pre-paid items can be upgraded in resort by paying the difference.
Helmets
We now offer a range of helmets for all ages, that can be pre-booked.
All ski pack items must be purchased through Snowcoach either in the UK or in resort
and are subject to our price promise – see page 31
14
NEW
Winter 2014/15
Off-piste
For good skiers there is some exceptionally challenging skiing
to be found in these smaller resorts. Enjoy another dimension of
skiing by taking the opportunity to go ‘off piste’, in a majestic and
tranquil mountain environment far away from the rest of our busy
world.
Snowboarding
Snowboarding is a hugely popular sport all
about carving around the piste, grabbing
air and gliding through the powder. No
matter what your age or background,
snowboarding has something that
appeals to everyone. You’re never too old
to try something new and more resorts
than ever are offering special terrain for
snowboarders. For beginners, the first few
days on a snowboard can be frustrating.
This is why we strongly recommend you
take lessons from a qualified instructor.
However, progress can be quick and
it shouldn’t take too long to become
competent and comfortable enough to
move around the mountain with ease.
Once you are hooked, you’ll wonder why
you didn’t give it a try earlier! To many,
it is the ultimate expression of personal
freedom on snow.
St Gervais, Megeve & the
Chamonix Valley
Famous throughout the world for its high altitude, top quality
off-piste skiing and mountaineering, the Chamonix Valley from
St Gervais to Le Tour is a world centre for stunning scenery and
challenging skiing.
You could take part in the great all-day Vallée Blanche adventure,
skiing the widest, deepest, longest glacier in Europe from Mont
Blanc to Chamonix. This 20 km descent with mountain guides
is suitable for good intermediate skiers and is a truly marvellous
experience. Descents of the Argentière Glacier, Pas de Chevre
and Le Lavancher can also be arranged. The local mountain
guides will be pleased to visit the hotel to discuss the off-piste
possibilities with you.
In most of the well-known resorts any fresh snow is tracked out
within hours of falling. The Maurienne Valley (just the other side of
Val Thorens) is probably the least known major off-piste ski area
and you can ski fresh tracks for several days.
Many mountain guides from the best French resorts rate this
area as the place to ski off-piste, and we are certainly thrilled by
our experiences of skiing here right up to the end of April.
The expertise of a mountain guide is essential and with your
guide you can head off for a terrific adventure into the untracked
slopes of Valmeinier or from the top of Val Thorens.
Skiing and snowboarding lessons
Whether you are a first time skier or would like to improve your ski/snowboarding technique, pre-book
your ski/board lessons before you arrive in resort directly with the ski school.
Ski lessons can be great fun for children and adults alike and whatever your level there is a lot to be
gained.
All our resorts provide lessons for the beginner, intermediate and advanced skier/boarder so, whether
this is your first time on skis or you want to learn how to perfect your parallel turns, ski school gives you
the opportunity to make the most of your holiday.
You will require a lift pass in all the resorts. For our recommendation please refer to the relevant resort
and prices pages.
Please note ski schools do not always operate on Christmas/Boxing or New
Year’s Day.
High skiing
and snow
guarantee
Well, we’re not really that
clever, but in the unlikely event
that there is no snow at your
resort, we promise to provide
road transport completely
FREE of charge to the
nearest available ski area, as
listed below.
In every area we can find
guaranteed skiing on high
passes or glaciers within a
very reasonable distance.
St Gervais - Les
Contamines/ Argentière glacier
Valloire/Valmeinier - up
to 2600m, plus Val Thorens
glacier
...or call us on 01727 866177
15
Holidays for everyone
Snowcoach offer fantastic
fun for families
Valmeinier
Valmeinier offers a great environment for families along
with the convenience of doorstep skiing.
e Childcare: Our popular Snowcoach Children’s
Clubs cater for both non-skiing and skiing children,
thus ensuring you get time to enjoy the snow too!
e Family bedrooms: The Hotel L’Aigle has rooms
sleeping up to six people.
e Meals & Games: Early meal sittings are offered for
kids with a children’s menu. After dinner, a suitable
DVD is shown and for the older children there is a
games room (not supervised). On peak dates children
under 13 years receiving a child discount may be
required to eat at the children’s meal time.
Snowball Club in Valmeinier Kids ski free and discounts
For skiers - 4yrs +
The day is split in two; one half is spent with our staff and
the other half at ski school. Our staff escort your children
to and from ski school, supervise lunch times and whilst
the children are not learning to ski, they entertain them
with plenty of activities which take place both inside the
playroom and outside in the snow.
e FREE on all dates for early bookings.
Snowflake Club in
Valmeinier
For non-skiers - 3yrs to 8yrs
Have the children entertained whilst you ski. This can be
booked for the whole day with supervised lunch or on a
half-day basis.
e FREE on all dates for early bookings.
16
NEW
All children sharing a room with two full paying
passengers will receive a free 6 day ski pass, free Bronze
Ski hire and a child discount giving an overall reduction of
up to 50% at our Club Hotels.
e Infants stay FREE
e Children under 2 years stay completely free (provided
they do not require a coach seat).
e Coach seats can be booked for infants at a cost of
£100 return.
e Cots and highchairs are available free of charge at our
Club Hotels.
eInfant names must be included on booking form.
ePlease contact our reservations staff for prices
and details of locally run créches available in all our
resorts.
St Gervais
e At the Club Hotel Terminus-Mont Blanc we have
some triple and quad rooms.
e We also have some interconnecting rooms where
child discounts are available.
e The younger children can have early meal sittings
and children’s DVDs are shown afterwards (not a
supervised activity).
e There is a games room for the older children.
Winter 2014/15
Great for groups
Sharing the experience is what it’s all about
From your first turns in ski school to finding untouched snow trails in the trees, skiing with a group means
that you will always have someone to share those special experiences with.
Taking a ski holiday with a group is exciting and fun, leaving you with great memories that will last
forever. Share the laughs, ski together and enjoy each other’s company; there will always be someone
who’ll want to do that very last run with you, or maybe head down early and start on the après ski.
We successfully organise many ski group holidays each season, so if you have never thought about
it before, why not gather together a group and enjoy a great value ‘tailor-made’ ski holiday this winter
whilst make the most of some amazing savings.
Types of group include: friends, family, colleagues, schools, social clubs, and ski clubs.
Group benefits:
e FREE places up to 1 in 10 depending on
the accommodation and date of travel
e FREE ski hire for group leader
e FREE 6 day lift passes for
3rd/4th/5th/6th adult in a room with two full
paying passengers.
e Childrens’ offers
e Flexible durations
e Coach pick-up: We can collect your group
from any convenient point you wish.
e Special arrangements in resort for
your skiing and après-ski fun
Non-Skiers
Experience the Alpine
charm, fresh mountain air
and fantastic winter scenery.
Most of the resorts in our
brochure offer lots of nonskiing activities and places
to visit. For non-skiers we
recommend St Gervais. Below
is a selection of the many
activities on offer. Please refer
to the relevant resort pages
for full details of the activities
available in each resort.
We look forward to discussing your requirements
with you and to help you choose the best ski
resort and accommodation to cater for all your
group needs. We can offer advice on everything
and will do our best to organise anything you
suggest. Call our experienced Groups
Department today on 01727 866177.
Offers and arrangements dependent upon the
accommodation, date of travel and number of
passengers.
A full-fare-paying passenger is one who pays
the advertised brochure price without any other
reductions. Children and adults with a reduction
may not count as paying members of the group
for FREE place calculation purposes. FREE
places are available on all holidays advertised in
this brochure and apply to the basic brochure
price in the price grid.
Local coach departures and other pre-bookable
items such as ski packs are excluded.
Cancellation of any group member may
automatically result in an adjustment to the
number of FREE places provided.
Small party savers…
For small groups of 7 or more
Skiing with a group of friends is great fun, but at Snowcoach we understand the difficulties of
organising even a small group. Therefore we are now offering:
e FREE or half-price lift pass for the group leader of small parties of seven or
more
ependent on accommodation and travel dates. Lift pass offer is based on a maximum 6-day pass
D
and the type of pass is at our discretion.
This offer can not be used in conjunction with any other offer, and excludes parties with children
receiving a child discount and adults qualifying for FREE or adult receiving a free or half price lift pass.
Full details are available from our Groups Department
chair lifts for breathtaking
views
e Day excursions to places
of local interest
e Mountain Railways
e Mountain walking/
Snowshoe walking
e Spa in St Gervais
e Sauna/steam rooms and
e Ice skating
e Horse drawn sleigh rides
e Bowling
e Swimming
e Tobogganing and sledging
e Ride on the gondolas and
Some activities may require
specialist insurance
hot tubs in our Club Hotels
One Parent
Saver
When one adult shares
a room with a child (who
would otherwise not qualify
for our kids offers), the
child will receive:
e Up to £12 per night
discount off the
basic brochure
price
e FREE Bronze ski
hire
Singles
Share ‘N’ Save
We also provide a
Share ‘N’ Save option
where there is no single
supplement charge.
We can organise same
sex room shares so that
neither person pays a
supplement.
If you would like to have
your own room to yourself
for the duration of your
stay at any property, there
will be a single person
supplement per night.
Feel free to call our
reservations team to discuss
this option.
...or call us on 01727 866177
17
Doorstep skiing at Valmeinier
1800
High in the French Alps at 6000ft the resort
of Valmeinier is a sensational find, an
undiscovered ‘jewel in the Alps’. Located
high in the Maurienne Valley, Valmeinier
attracts good snow falls, being only 10
minutes as the crow flies from Val Thorens
and its glaciers.
Whether you are a beginner, intermediate or
advanced skier, this is one of the few resorts
that solves the problem of families and
groups of different skiing abilities. The small
and modern ski village at 1800 is beautifully
built in an aesthetically pleasing style,
which merges modern design with tradition.
Valmeinier 1500 is an old, picturesque
mountain village, harmoniously nestling in
the slopes just a short ski down from our club
hotel.
Ski area
Enjoy dramatic scenery with
varied and extensive skiing.
An excellent ski system
encompassing 3 valleys, this
area has all the ingredients that
will make it a big hit as it offers
superb skiing for everyone.
You can enjoy skiing above the
tree line on wide pistes or take
scenic routes through the trees
down to the rustic villages of
Valloire and Les Verneys.
The excellent nursery slopes
are right by the hotel, and the
resort prides itself on its quality
grooming, which will boost
the confidence of the beginner
skier. You can then progress
18
NEW
to the leisurely blue runs near
the hotel and cross the valley to
Valloire.
The fast chair lift just outside
our club hotel takes you to a
vantage point from where you
can ski back to 1800 or head
off towards Valmeinier 1500.
You can ski directly to le Crey
du Quart and Valloire on the
piste behind Hotel L’Aigle and
you can also ski back to below
1800 directly from Valloire and
get the fast lift up in to 1800.
Maximise your time on the
slopes, starting on that first
chair up in the morning and
skiing that last possible run
back in the evening.
There is a selection of mountain
restaurants and bars, which
enjoy a good reputation for
quality and reasonable prices.
Skiing from
2600m
Number of lifts
Km of pistes
30
150km+
Green runs
20
Blue runs
28
Red runs
32
Black runs
Off piste
Slopes face
Snow cannons
Photo required
Social skiing
Ski Safari 9
Good
N,E,W
Yes
No
Yes
No
Location
Valoire
Valmeinier
St Michel
Val Frejus
Val
Thorens
La Norma
Termignon
Meribel
Aussois
Val Cenis
Bonneval
Val d’Isere
8
days skiing!
Much more skiing with
Snowcoach
Convenience, flexibility and excellent skiing are the essence
of Valmeinier and the Maurienne Valley. The 150kms of piste
start right outside the hotel and extend throughout the whole
Valmeinier and Valloire area. For even more skiing a floodlit ski
evening is included in your lift pass.
A gondola lift links St Michel de Maurienne (Orelle) with Val
Thorens and Meribel. Day trips can be organised (subject
to numbers) – supplement payable for a short taxi ride and
extension to your lift pass.
On most one week skiing
holidays you would only
have 6 days skiing. With
Snowcoach you can enjoy
up to 8 days on the slopes.
Kids ski
FREE
FREE lift
passes and
FREE ski hire
At our Club Hotel L’Aigle,
some bedrooms sleep
up to 6 people. We are
pleased to offer a FREE
6-day Valmeinier/Valloire
ski pass and FREE
Bronze ski hire to children
(under 16) sharing a room
with 2 paying adults. In
addition, children receive a
child discount. All adult and
child ski passes must be
pre-paid for this offer. See
pages 28-29
FREE
lift passes
Ski & boarding advice
Beginners eeee Lessons are in the afternoon and commence
on the nursery slopes near our club hotel. You progress quickly to
the green and blue runs, which give great encouragement to the
novice skier.
Advanced eeee Combine a maximum number of km/day with
real quality skiing on the good selection of challenging red and black
runs. The extensive off-piste and powder possibilities are wonderful
with a local guide; the powder remains untracked for days. Overall, a
great uncrowded area, offering high-calibre skiing.
Lift Pass – Valmeinier/Valloire
Intermediates eeeee Few resorts can be so attractive to all
Snowboarding eeee An excellent area for the intermediate and
levels of intermediate and recreational skiers.There are runs of every
type either to cruise on, or to try something more difficult. You can enjoy
the entire area from Valmeinier 1800 right across to Valloire and Les
Verneys.
advanced boarder. The wide open, well-groomed pistes are a great
confidence booster. This expansive area offers fantastic variety to keep
even the most experienced boarder occupied all week! Or try out the
snowboard park in Valloire for a challenge.
Adult FREE lift
passes
At our Club Hotel L’Aigle
some of the bedrooms
sleep up to 6 people.
We are pleased to offer a
FREE 6-day Valmeinier/
Valloire ski pass for every
3rd, 4th, 5th and 6th adult
sharing with 2 paying
adults. All ski passes must
be pre-paid for this offer.
...or call us on 01727 866177
19
Valmeinier
Club Hotel L’Aigle from the road
Club Hotel L’Aigle
We are pleased to offer you this club hotel, which
enjoys spectacular views up and down the valley
and is in an excellent location in the centre of the
village, opposite the main chair lift.
The L’Aigle is modern and spacious, tastefully
decorated and furnished throughout in a simple,
yet comfortable style.
The reception, residents’ bar, dining area and
lounge are all open plan and enjoy breathtaking
views across the valley. After a hard day’s skiing
you can enjoy a drink at the bar, or have your
afternoon tea by the open fire in the lounge area.
Alternatively, relax in the sauna/steam room or
the outdoor hot tub - always a firm favourite with
guests!
Main ski area accessed from outside Club Hotel L’Aigle
eBuffet breakfast with a selection of daily hot
dishes
eAfternoon tea/coffee/hot chocolate with
home-made cakes
e4-course dinner with complimentary wine and
after-dinner tea/coffee
e Bar and lounge with open log fire
eChildrens playroom/Games room - DVD
player, table tennis, darts and pool table.
e Sauna/steam room - FREE
e Outdoor hot tub - FREE
e Wi-Fi Internet access
e Car parking
eAll rooms with bath/shower and WC, some
Location: Only a few metres from the
4-person chair lift in Valmeinier 1800, in the
village centre.
e Lift to all floors
Bedrooms 40 Official rating **
with balcony
Guest enjoying the hotel hot tub
20
NEW
Front of Club Hotel L’Aigle at night
Typical double bedroom with en-suite
Winter 2014/15
Après ski activities
eBars
eNightclub
eQuiz Night
eParty Night and Games Evening
e Floodlit night skiing
eSledging
eLeisure complex - bowling, cinema and ice skating
Childrens’ clubs
FREE on all early bookings
The Club Hotel L’Aigle has a playroom where our staff will
entertain the children for you during the day. Early suppers
are served and suitable DVDs are shown afterwards (not
supervised).
Snowflake Club for non-skiers (3yrs to 8yrs) Have the
children entertained while you ski. The half days may be morning
or afternoon depending upon the number of children.
e5 half days (9am-1pm or 1pm-5pm) £78 per child
e5 full days (9am-5pm) - £120 per child
Snowball Club for skiers (4yrs and above) Have the
children entertained in the morning and then escorted to ski
school in the afternoon. We will then collect them and entertain
them until your return.
e5 days (9am-5pm) - £78 per child
Club Hotel L’Aigle lounge area from the bar
All clubs can be booked on a per day basis
Lunches can be pre-booked for both clubs - £4 per day
Club Hotel L’Aigle dining room
...or call us on 01727 866177
21
St Gervais & Megeve
Arguably the best skiing in
France!
St Gervais, Le Fayet and Megeve are
superbly situated 50 minutes drive from
Geneva and just a few miles from Chamonix.
These traditional villages are some of the
most delightful in the Mont Blanc area with
many bars, shops and restaurants.
Considered to be the greatest and most
spectacular ski area in the world, the
Chamonix valley, together with St Gervais
and Megeve, is also the most varied and
scenic, with Mont Blanc, Europe’s highest
mountain, as a constant back-drop. The
Mont Blanc Massif with its glaciers and
forested slopes provides extensive skiing for
all abilities.
Super skiing with scenic views over Megeve/Combloux
Free Megeve ski lift!
Bosses poma lift
Ski & snowboarding advice
Beginners eee The ski school meets just above St Gervais at Le Bettex. St Gervais is very good
for beginners as the friendly beginner slopes span out around Le Bettex plateau. The sunny Mont Joux
bowl is also perfect and a favourite area for the ski school.
Lift pass – Evasion
Intermediates eeeee These ski areas are fantastic for the intermediate skier. The choice of red
and blue runs is immense and our Social skiing staff are on hand to recommend the best pistes and
make the most of all the ski areas on offer.
Advanced eeeee The extensive skiing is excellent for even the most proficient skier. With the
whole of St Gervais and Megevè directly linked, and the option to ski Chamonix and Argentière, this
area is highly recommended and includes some of the best skiing in the world.
Snowboarding eeee St Gervais/Megevè is excellent for beginners and those first few wobbly
days! You can then progress to the slopes of Mont Joly and the exhilarating slopes of Les Contamines.
22
NEW
Location
Valloteine/
La Tour
Le Tour
Argentiere
Chamonix
Salanches Le Fayet
Combloux
Megeve
Praz
Mont
Blanc
Les Houches
St Gervais
Les Contamines
Flumet
Mont Rosset high speed chair with Mont Blanc in distance
Ski area
Evasion lift pass: St Gervais, Megeve,
Les Contamines, St Nicholas, La Giettaz,
Combloux and *Les Houches
St Gervais/Megeve this fantastic area
provides superb variety for all abilities. From St
Gervais the gondola goes to the top of Mont
d’Arbois, skiing directly down into Megeve.
The sunny Mont Joux bowl is perfect for easy
skiing. The more accomplished skier can also
explore the Mont Joly and St Nicolas areas. For
those seeking a challenge, try the World Cup
run at Côte Deux Mille or La Giettaz, noted for
its tree-lined skiing and rustic charm, this area
offers delights for all. Nowhere else provides the
scenery and skiing variety, dominated by the
majestic Mont Blanc Massif. In our opinion this
extensive ski area is excellent in all respects.
Combloux is a picturesque resort with
wonderful views of the Mont Blanc Massif,
perfect for cruising sun worshippers.
Les Contamines is famed for its above-tree-
line skiing and exceptional snow conditions,
which ensures a long season. With 120km of
glorious cruising skiing on long wide runs, this is a
firm favourite with Snowcoach clients.
Extended ski area passes
*Chamonix and Mont Blanc regions.
There are many ski resorts all within 20/30
minutes of our centrally located hotels. For the
demanding skier there is Argentiere, Brevent
and Flegere. Access to the Vallee Blanche is
provided via the Aiguille du Midi, which has to be
the most exciting one-day adventure on skis (off
piste). Praz-sur-Arly, Notre Dame de Bellecombe
and Flumet are linked together and offer further
extensive possibilities in this region.
*Les Houches is accessed directly from our
club hotel on the scenic rack railway and has
a top station at over 1900m. Skiing is on quiet
wooded pistes down to the Chamonix valley floor
and includes the Chamonix World Cup downhill
run.
* Passes for these additional areas are payable locally.
Skiing from 2500m
Number of lifts
Km of pistes
116
475km+
Green runs
42
Blue runs
63
Red runs
80
Black runs
34
Off piste
Good
Slopes face
N, S, E,W
Snow cannons
Yes
Photo required
Yes
Social skiing
Yes
Ski Safari
Yes
Cross country ski trails
28km
St Gervais, Megeve and Les Houches
St Gervais slope shuttles via
NEW bridge
By using the NEW (opened in 2012) bridge, which bypasses
the town centre, we can offer a far quicker and much improved
service to the slopes.
Early start.... Late to finish – your choice every day. To catch the
first ski lift and enjoy fresh tracks, take our early bird minibus to
the slopes.
Our frequent FREE shuttle service runs every few minutes, in the
morning and afternoon.
FREE of charge for all clients pre-booking a ski pass with
Snowcoach.
If you want to maximise your time on the slopes or chill out with
a cold beer at the end of the day, then return when the lifts close
and catch our late pick up.
Tramway du Mont Blanc & Train
The Les Houches and Chamonix Valley ski areas are easily
accessible direct from the Hotel Terminus.
Non-skiers
e Train station 3 mins walk from the hotel making it easy to visit
Chamonix, Geneva, Annecy and Martigny in Switzerland
e A
iguille du Midi 3842m
cable car ride
For piste maps of Les Contamines, Chamonix, Argentiere and Le Tour, see web site
e Mont Blanc rack railway to Les Houches
e S
cenic train through Chamonix/Switzerland
e M
ountain & snowshoe walking
e Ice skating - St Gervais
e Visit fashionable Megeve - sightseeing by horse and carriage
...or call us on 01727 866177
23
St Gervais & Megeve
NEW! All rooms re-decorated and modernised for
the winter 2014/15 season
Club Hotel Terminus
Mont Blanc
We are extremely pleased to offer you this club
hotel which is wonderfully situated for you to
enjoy some of the best skiing in France. The
hotel is modern and well appointed throughout.
Our staff offer you a perfect welcome back from
a hard day’s skiing with afternoon tea, then you
can relax in the Jacuzzi and steam room before
the 4-course dinner with wine.
After dinner the comfortable bar and lounge is a
perfect place to finish the skiing day chatting to
other guests or join in the Snowcoach quiz and
party nights.
eBuffet breakfast with a selection of daily hot
dishes
eAfternoon tea/coffee/hot chocolate with
home-made cakes
e4-course dinner with complimentary wine and
after-dinner tea/coffee
eBar/lounge with open fire
eConference room/games room - table tennis,
pool, table football and TV/DVD player
e Jacuzzi - FREE
e Steam room - FREE
Location: Perfectly situated for easy access to
a fantastic choice of ski areas and next to the Les
Houches rack railway in Le Fayet.
e Lift to all floors
Social skiing: Yes
e Car Parking
eAll rooms with bath/shower and WC and TV
Bedrooms 36 Official rating **
e Internet Wi-Fi access
Club Hotel Jacuzzi
24
NEW
Nearby Les Contamines
Winter 2014/15
Short breaks by air
The perfect ski hotel - just 50
minutes from Geneva.
Book your own low cost flights and we can arrange to pick you up
from the airport. Choose dates convenient to you. Stay as many
nights as you wish.Transfers available See page 6 for details
Train or self-drive See page 7 for details
FREE lift
passes
FREE adult lift
passes
At our Club Hotel
Terminus-Mont Blanc,
some bedrooms sleep 3-4
people. We are pleased to
offer a free 6-day Evasion
ski pass for every 3rd and
4th adult sharing a room
with 2 paying adults. All ski
passes must be pre-paid
for this offer.
Après ski
activities
e Bar with live music
e Quiz night
e P
arty night & games
evening
e Casino
e T hermal Spa – pamper
yourself!
e Indoor Ice rink
e L ocal first division ice
Les Houches Tramway - departs next to hotel
hockey matches
Kids ski free
FREE lift passes and free ski hire
At our Club Hotel Terminus-Mont Blanc, some bedrooms sleep
3-4 people. We are pleased to offer a free 6-day Evasion ski pass
and free Bronze ski hire to children (under 16) sharing a room
with 2 paying adults. In addition, children receive a child discount
- see pages 28-29. All adult and child ski passes must be prepaid for this offer.
...or call us on 01727 866177
25
Valmeinier
What
our clients
& Valloire
say...
For the best
Don’t miss on these offers
FREE adult ski
passes
3rd, 4th, 5th and 6th adult in a room
receive a free pass when sharing with two
full paying adults
“
Our 3rd return to the hotel. Once
again a great holiday enjoyed by all
33 of us. An unbelievable value for
money skiing holiday. Being a mixed
group of adults and teenagers the
hotel catered for all and nothing was
too much trouble. The ski in and out
position is a great bonus with lovely
wide open pistes; the skiing was
some of the best ever. Well done to
the manager and the team and thanks
again for a great time especially
Friday’s fancy dress night. We will be
back if you will have us!
The Spivey Group
“
Dronfield
“
I would like to say a huge thank
you for the splendid holiday we have
just enjoyed at the Hotel Terminus.
We received outstanding service at
the hotel and nothing was too much
trouble. We were impressed with the
high standard of the meals and the
friendly atmosphere. The coach travel
in France was very comfortable with
considerate drivers. The mini bus
service to the slopes each day was
excellent. Thank you once again for a
wonderful holiday.
Frank and Gillian Walton
“
St Neots, Cambridgeshire
“I have travelled with Snowcoach
before but this was my first visit to
Valmeinier and I will definitely be
back. The rooms were warm, clean
and comfortable. The food prepared
by the Head Chef was excellent, the
idea of the staff serving and sharing
the meal works very well and brings
a great end to the day. The variety of
skiing should please most skiers. The
trip by coach was excellent and gives
real value for money.
“
“
For those who love to ski and want
to avoid the crowds this is the place
to visit (Hotel Terminus, St.Gervais).
If you want eight days skiing at a very
reasonable price, Snowcoach is a
very good choice. The shuttle service
from the hotel to the slopes worked
26
NEW
extremely well. The evening meal with
people sitting together was always
enjoyable.
’’
I wanted to send a feedback email
‘‘
as this was my first time travelling and
holidaying solo. I enjoyed it so much
I can’t wait to travel again and spend
more time skiing with you guys. Social
skiing was great and people running
St. Gervais couldn’t do it better.
Thank you.
’’
‘‘
As a group we have skied together
for over 25 years. The l’Aigle is one
of the warmest and friendliest places
we have stayed. The team were
enthusiastic and helpful, nothing
seemed too much trouble. The food
was really excellent and dietary needs
proved no problem. Location is great,
right opposite the lift. We have all said
we will come again.
’’
Hello Snowcoach. I have recently
‘‘
come back from the Hotel Terminus
and I must commend you on the staff,
they are a lovely lot of people, always
willing to offer assistance of any kind
and always cheerful. We are looking
forward to going back shortly. Best
wishes.
Eileen Gibbs
’’
Verwood, Dorset
Just got back from a very
‘‘
successful few days with Snowcoach.
Thank you for all the extra effort you
went to to enable my trip to go ahead
this year. Thanks to your organisation
skills the variety of transport and
connections went like clockwork. As
a repeat customer you confirmed the
faith I have in your company that you
really do put the customer first!
’’
‘‘
Just to let you know we went to
Valmeinier in December for a short
break which was totally fantastic. The
staff were great and food fantastic.
Will definitely be booking for New Year
2014. Thank you.
Simpson Family
’’
Hockley, Essex
‘‘We have been coming to Valmeinier
for many years, love the convenience
of the hotel. Very relaxed and
comfortable and overall the package
is great. Staff are the biggest asset,
always so friendly and helpful –
nothing is ever a bother or too much
to ask!
’’
Elaine McWilliams
Glasgow
‘‘I just wanted to write and say
we really enjoyed our holiday with
Snowcoach over Christmas. We like
the Hotel l’Aigle and the staff were
lovely. We enjoyed the food and most
of the evening activities. All in all we
thought it was great value for money
and would recommend to others.
Caroline Dul
’’
Grantham, Lincs.
‘‘Travelled many times with
Ski Hire 20% OFF all Ski
& Boot Hire
when pre-booking
Kids ski free
FREE ski passes and ski hire for
all children sharing a room with two full
paying adults.
Snowcoach but this was the best.
Good team work from the staff. Keep
it going, we will be back.
’’
‘‘Overall very good. Hotel, location,
staff and food. Very good value
for money as always. Will use
Snowcoach again.
’’
‘‘I just want to thank you, you’re team
and all the staff at the Hotel l’Aigle
for being so welcoming and helpful
in making a very good holiday into
an excellent one. Everyone had an
exceptional time. Many thanks.
Peter Smith
One Parent
Savers
When one adult shares a room with a
child the child will receive Up to £12 per
night discount off basic price &
FREE Bronze ski hire
’’
London
“
I have been going with Snowcoach
for about 16 years and am very happy
with the holidays and staff
Nigel Priestly
Leeds
”
Singles Share’n’Save
option
Snowcoach added value!
value this winter -
What helps to make
Snowcoach Holidays
special?
throughout the brochure!
Airport
Transfers
FREE on
Saturdays
Easter Break
Savings
Skis - FREE
Ski Passes 1/2 price on all
holidays
Christmas
FREE Ski &
Boot Hire
Applies to all dates from Fri 27
March upto Sat 18 April
FREE 8th day
on all Ski &
Boot Hire
Great Group
Discounts
FREE places up to 1 in 10
depending on hotel and dates, plus
FREE ski hire for group leader
Small Party
Savers
FREE or half price lift passes for
group leader
e
our course evening meals –
F
compared to many holidays that only
provide three courses.
e
vening meals served every night
E
of your stay – compared to many
holidays where clients need to dine out
on one night – at what cost?
e
ine provided at evening meals (until
W
dessert course) – not limited to a
couple of glasses!
e
ot buffet breakfast for seven days a
H
week.
e
ontinental breakfast on arrival for
C
coach clients – which means you have
eight breakfasts included.
e
fternoon tea and cakes provided
A
seven days a week – which means
coach clients enjoy eight afternoons
with tea and cakes.
e FREE hot tubs.
e FREE sauna/steam rooms.
e F
REE Airport Transfers – on our
scheduled Saturday transfers to all
resorts.
e
Children’s
Savers
Up to £300 off basic price
See page 28
FREE Kids
Club
With all these offers available
now, there is no need to leave
your booking to the last minute.
o charges for extra legroom on all
N
coaches - with other companies you
could pay an additional £30 for extra
legroom that we provide as standard.
If comparing prices please
take into account all of the
above. With no need to dine
out, complimentary wine
with evening meal, the extra
legroom on our coaches etc.,
these hidden benefits could
easily add around £80 per
person with other companies.
But what else helps make a Snowcoach
Holiday special? You do - we have great
clients, many of whom return with us
year after year and help to create a really
enjoyable social atmosphere in our hotels!!
NEW online
booking
Our new reservation system is
now up and running.
Please visit:
www.snowcoach.co.uk to book
online.
...or call us on01727
01727866177
866177 27
Prices
Add
£100
return
By air
By coach
Free or half price on many
dates
NEW - coaches also depart
from the Midlands
Self-Drive
The coach departs the afternoon
before the resort arrival date shown
below
Airport transfers
available
By train
Your choice of itinerary & stop overs
No transfer supplement if arriving at
St. Gervais
Accommodation prices - Winter 2014/2015
Hotel Arrival Dates
Prices per person in £’s
SAT
20
DEC
TUE
23
DEC
SAT
27
DEC
TUE
30
DEC
SAT
03
JAN
SAT
10
JAN
SAT
17
JAN
SAT
24
JAN
SAT
31
JAN
SAT
07
FEB
SAT
14
FEB
SAT
21
FEB
SAT
28
FEB
SAT
07
MAR
SAT
14
MAR
SAT
21
MAR
SAT
28
MAR
SAT
04
APR
SAT
11
APR
7
7
7
8
7
7
7
7
7
7
7
7
7
7
7
7
7
7
7
No of Nights
St Gervais Club Hotel Terminus
3/4B
544
544
618
-
458
458
488
498
508
528
664
508
508
468
438
408
418
438
368
Valmeinier Club Hotel L’Aigle
3/4B
588
588
668
718
448
448
488
518
528
528
728
518
518
498
468
448
448
478
378
* Club Hotel Terminus Premier Corner double aspect - from £10 per room per night
Children sharing with two full fare paying passengers receive a discount on the holiday, ski hire and lift pass.
Adults sharing with two full fare paying passengers receive a dicount on the lift pass.
Add £100
return for
coach
travel
Travelling by coach
Coach departs the afternoon before the resort arrival date shown above
Coach Departs UK
FRI
19
DEC
MON
22
DEC
FRI
26
DEC
MON
29
DEC
FRI
02
JAN
FRI
09
JAN
FRI
16
JAN
FRI
23
JAN
FRI
30
JAN
FRI
6
FEB
FRI
13
FEB
FRI
20
FEB
FRI
27
FEB
FRI
06
MAR
FRI
13
MAR
FRI
20
MAR
FRI
27
MAR
FRI
03
APR
FRI
10
APR
Coach Returns UK
SUN
28
DEC
WED
31
DEC
SUN
04
JAN
THUR
08
JAN
SUN
11
JAN
SUN
18
JAN
SUN
25
JAN
SUN
01
FEB
SUN
08
FEB
SUN
15
FEB
SUN
22
FEB
SUN
01
MAR
SUN
08
MAR
SUN
15
MAR
SUN
22
MAR
SUN
29
MAR
SUN
05
APR
SUN
12
APR
SUN
19
APR
FOR MIDWEEK 7 NIGHT BREAKS SEE WEBSITE FOR DATES & PRICES
Children’s savers
Child
Age
(under 2
FREE)
High Season
26 Dec - 01 Jan
13 Feb-19Feb
All
other
dates
2 - 4yrs
£300pw
£42pn
£250pw
£35pn
5 - 15yrs
£150pw
£21pn
£130pw
£18pn
The above child discount applies to all
children sharing with two full paying
passengers. The reduction applies to the
basic price shown in the price grid only.
28
NEW
FREE Lift pass &
FREE Bronze Skis
for children when
sharing with 2 adults
Conditions apply
Childrens’ clubs
Snowball & Snowflake
FREE all season in
Valmeinier.
One parent
savers
Child
Age
(under 2
FREE)
High
Season
26 Dec 01 Jan
13 Feb19Feb
All
other
dates
2 - 15yrs
£84pw
£12pn
£63pw
£9pn
Child discounts when sharing with an
adult (who do not qualify for children
savers)
Winter 2014/15
Coach Short Breaks
& Longer Stays
If you are unable to get away for a whole week or
just want to squeeze in a second ski trip then how
about trying one of our short breaks by coach?
Add £100
return for
coach
travel
There are many more short breaks available
throughout the season including Christmas,
New Year, February Half Term & Easter.
For the full list of departures see website.
FREE 8th day on all ski & boot hire
Ski & boot hire*
4 days
5 days
6 days
7 days
8 days
Bronze skis
£38
£43
£49
£54
£54
Silver skis
£48
£55
£61
£66
£66
Gold skis
£56
£63
£69
£74
£74
Ski boots
£20
£22
£24
£26
£26
Pre-book lift passes and ski equipment and save 20% off all ski & boot hire
Some typical examples are shown below:
Dep
Return
Nts
Ski Days
Hotel
Fri 19 Dec
Wed 24 Dec
3
4
£199
Sun 22 Dec
Sun 28 Dec
4
5
£366
Fri 26 Dec
Wed 31 Dec
3
4
£299
Mon 29 Dec
Sun 4 Jan
4
5
£396
Fri 16 Jan
Thur 22 Jan
4
5
£291
Tue 20 Jan
Sun 25 Jan
3
4
£218
Fri 13 Feb
Thu 19 Feb
4
5
£391
Tue 17 Feb
Sun 22 Feb
3
4
£294
Wed 4 Mar
Sun 8 Mar
2
4
£139
Lift Passes*
4 days
5 days
6 days
7 days
8 days
Evasion Ad
£130
£157
£178
£197
£221
Evasion Over 60
£119
£140
£160
£177
£199
Evasion Child (5 - 14yrs)
£106
£124
£143
£159
£177
Valmeinier /Valloire Ad
£109
£131
£156
£172
£187
Valmeinier /Valloire Child Over 65
£98
£118
£141
£156
£170
Valmeinier /Valloire (5-12yrs)
£93
£111
£133
£146
£160
St Gervais lift passes
Valmeinier lift passes
* The ski hire and ski passes are normally booked to commence the morning after your arrival in resort. When booking 8
days the ski hire and ski passes commence on the day of arrival. The skis provided FREE on your arrival day may be of a
different standard to those pre-booked for the remainder of your holiday.
Helmets
per day
X Small (50 - 52)
Small (53 - 54)
Medium (55 - 56)
£1.50
Large (57 - 58)
X Large (59 - 60)
Your helmet size is determined by the
circumference of your head in centimetres.
It is measured by wrapping a tape measure
around your head just above the eyebrows.
Recommend‘n’Save
Recommend your friends and relatives to Snowcoach and save
money!
Snowboard and boot hire
Snowboard hire
Receive £20 discount off your Snowcoach
holiday for every passenger that books from your
recommendation.
Snowboard & boot hire
4
Days
5
Days
6
Days
7
Days
8
Days
4
Days
5
Days
6
Days
7
Days
8
Days
We will also give every recommended passenger a £20
St Gervais
£62
£74
£86
£86
£102
£72
£86
£100
£100
£121
Recommend a family of five and receive a £100 discount.
Valmeinier
£49
£59
£72
£79
£89
£75
£90
£99
£104
£119
discount off their holiday.
The recommended party will also receive a £100 discount.
The recommended passenger/s must be new clients travelling
with Snowcoach for the first time.
Valid on 7 night stays travelling by coach at full brochure price. For other
durations or other travel arrangements the discounts vary. Ask for details.
Ski & snowboard lessons Call for ski school details
All prices for holidays and ski packs are correct at time of going to press and may be subject to change.
...or call us on 01727 866177
29
Summer in the Alps
Summer in the French Alps You will be amazed at the number of things to see and do!!!
There are numerous forest, valley and mountain walks on marked trails with rides on the ski lifts, taking you up into the
stunning mountain scenery. It is quite strange to think that this is possibly where you skied up the winter!
Hotel Terminus, Le Fayet, St Gervais,
Mont Blanc (Open all year round)
Hotel L’Aigle, Valmeinier 1800, Valloire
& the Maurienne Valley (July & August)
The main railway station is a few minutes’ walk from the hotel and provides easy
and inexpensive travel around the local area including Annecy, Chamonix, Geneva
and Martigny.
The resort gives you the feeling of being on top of the world, a perfect environment
for extensive walks and other outdoor pursuits. The pretty alpine village of Valloire
is nearby and the area also includes the mountain passes of Galibier leading to
Briancon and Deux Alps, and the Iseran pass leading to Val d’Isere, one of the
highest in Europe.
The whole area is wonderful for both the active and those who prefer a more
relaxed time, providing activities from walking and fishing to mountain biking, horse
riding and ice skating. The rack railway departs just seconds from the hotel and
takes you up to 8,000ft on Mont Blanc with its stunning scenery.
Pamper yourself at the local thermal spa with a range of beauty treatments
available.
Local activities include:
• Walking • Hiking • Mountain Biking • Canoeing • Fishing • Tennis • Ice Skating • Rock Climbing
• White Water Rafting • Canyoning • Swimming Pool
• Bobsleighing
• Sightseeing • Hot Air Ballooning
• Cycling
• Thermal Spa in Le Fayet
• Paragliding/Hang-gliding
• Golf (Chamonix and Megeve)
• Lakes – Swimming/Sunbathing
• Horse Riding
• Concerts and Special Events
Getting to the Hotel Terminus
In summer this area is increasingly famous for cycling and is ‘La Maurienne, le plus
grand domaine cyclable du mondemonde’ with several of the world’s most famous
cycling mountain passes.
The natural environment offers a wide range of flora and fauna, as well as the
beautiful, relaxing, natural landscape and clear mountain air.
Local activities include:
• Walking • Mountain Biking • Tennis
• Swimming Pool
• Hiking • Sightseeing • Rock Climbing • Cycling • Fishing • Lakes – Swimming/Sunbathing
Getting to the Hotel L’Aigle
• Self Drive, A perfect base for wonderful sightseeing with your own car or bike
• Self Drive, ideal for long and short stays or as an en-route stop
• Fly to Geneva, only 50 minutes from the hotel – local shuttles available
• Train from London, changing at Paris
For more information and prices - visit
www.hotelterminus-stgervais.com
or call us on: 01727 866177
30
NEW
For more information and prices - visit
www.hotellaigle-valmeinier.com
or call or call us on: 01727 866177
Fair Trading GuaranteeWinter 2014/15
Fair Trading Guarantee
Your contract is with Cantabrica Air Brokers Ltd. trading as Snowcoach
or Ski Snowcoach Ltd. When you make a booking, you guarantee
that you have the authority to accept, and do accept on behalf of your
party the terms of these booking conditions which, unless agreed
in writing cannot be changed. A contract will exist as soon as we
issue our confirmation invoice. This contract is made on the terms of
these booking conditions, which are governed by English Law, and
the jurisdiction of the English Courts. If you had not seen these terms
and conditions when you made your booking, it is deemed that the
terms are accepted.
Paying for your Holiday
When you make your booking you must pay a deposit of £100 per
person plus any insurance premium. The balance of the price of your
holiday arrangements must be paid at least ten weeks before your
departure date for which a 1.5% charge will be charged if paid by
credit card. If the deposit and/or balance is not paid in time, we reserve
the right to cancel your holiday arrangements. If the balance is not paid
in time we shall retain your deposit or charge an administration fee of
£10 per day thereafter, until payment is received. All monies you pay
to a travel agent will be held at all times on behalf of Cantabrica Air
Brokers Ltd or Ski Snowcoach Ltd.
Insurance
Should you, or any member of your party, not take appropriate
insurance, you absolve us of all possible liabilities and consequences
in respect of matters that otherwise would be covered and will
reimburse us any expenses we may incur.
Passport and Visa Requirements
If you hold a valid EU passport you do not need a visa for any of the
countries featured in this brochure. It is your responsibility to ensure
that you have a valid passport and, if you do not hold an EU passport,
to ensure that you have any visa that may be required.
Health and Travel Advice For health and travel advice visit www.nhs.
uk/healthcareabroard and/or www.fco.gov.uk or telephone FCO:
0845 850 2829.
Special Requests and disabilities
We will endeavour to meet special requests or preferences but no
guarantee can be given. We will do everything we can to help those
who need assistance prior to or at the time of booking. If assistance
is required during the journey to the resort or during the holiday it is
important that full details are given at the time of booking. All requests
including those of a dietary nature must be shown on the booking
form but cannot be accepted as a part of the holiday contract unless
specifically agreed in writing.
Early Snow Guarantee
in recent seasons most of our resorts have enjoyed good conditions
and with our Snowcoach service at least one of the nearby ski areas
on our regular programme has had good skiing.
However, with the variable early season snowfalls, we have decided
to provide this special snow guarantee free of charge. It covers
departures from 10 Dec to 28 Jan (excluding New Year).
If every ski area on our normal programme has less than 50% of its
lifts open, then 5-3 days before departure you can decide to change
your holiday to another resort the same week or to change to another
departure date, subject to availability.
If you change to a less expensive holiday the price will remain the
same. If you change to a more expensive holiday we will pass on any
difference in price as per the brochure. There will be no administration
fees for any changes.
We will offer at least three alternative holidays for you to choose
from and of course will do everything possible to accommodate your
preferences. Under this guarantee there will be no cash refunds.
Luggage
When travelling restrictions apply to the weight and dimensions.
Restrictions also apply in respect of hand luggage.
Full details are provided in the Holiday Itinerary emailed to you two
weeks before departure. Our liability for the loss, damage or delayed
luggage is limited as set out under the heading ‘Our Liability to You’.
Porterage is not provided.
Departure Times
If travelling by coach, you must be at the pick-up point 20 minutes
before the departure time, final details of which, including the pick-up
point, will accompany your travel documents.
Delays
Regardless of the mode of transport, it must be accepted that delays
can occur.
Delays if travelling by coach
You will understand that be it due to traffic, weather conditions,
mechanical failure, an accident or some other reason, the location
of any delay cannot, even with all due care, be predicted, nor the
circumstances or conditions which may exist. Accordingly, we
cannot accept liability for any inconvenience or expenses you may
incur or any consequential losses. We will make every effort to operate
coaches of the standard described in this brochure but cannot accept
a claim on the basis of an inferior vehicle being used as a relief or
replacement or in cases of ‘Force Majeure- Important’ as described
in these conditions.
A delayed coach may necessitate reduced meal and stretch stops.
Accommodation
Accommodation is reserved from 16.00hrs on your arrival day into
resort. On your day of departure you will be required to vacate your
room at 0900hrs.
Live and Let Live
You have to consider other people. We reserve the right to refuse
or cancel a booking or admittance and/or re-admittance to the
accommodation or transport to clients who breach any applicable
rules or whose behaviour (including bad language and abuse) or
health or hygiene which in our opinion or that of any person in authority
may impair the comfort, or well-being of others, their safety and the
safety of employees, or damage to property.
Brochure Information
All the information in the brochure and/or website is published by us
in good faith and is believed to be correct and valid at the time of going
to press. Unfortunately, errors may have occurred and changes taken
place affecting this information and it is your responsibility to check the
updated information at the time of booking. You must understand that
certain facilities (including entertainment, excursions, local transport
and sporting activities) and services mentioned may be subject to
consumer support, maintenance or weather conditions and may
not be available at certain times, in particular during the early and
late season, the choice of shops and their provisions may be limited.
This brochure is our responsibility, as your tour operator.
If You Have a Complaint
If you have a problem during your holiday, please inform the relevant
supplier of the service/s in question and our resort representative
immediately who will endeavour to put things right. If your complaint
is not resolved locally, you must obtain from the representative, a
Client Comment Form for immediate completion. Follow this up within
42 days of your return home by writing to our Customer Services
Department giving your booking reference and all other relevant
information. Please keep your letter concise and to the point. This
will assist us to quickly identify your concerns and speed up our
response to you.
It is an express condition of your contract that this simple procedure
is followed. We cannot accept liability in relation to any claim, which
does not involve death, injury or illness if this procedure is not followed.
If you have a complaint, we will try to settle it amicably. In the event
of our being unable to agree a solution, you are entitled to pursue the
matter through the courts.
If You Change Your Booking
If, after our confirmation invoice has been issued, you wish to change
your holiday arrangements in any way, for example your departure
date or accommodation, we will do our utmost to make these changes
but it may not always be possible. Any request for changes (including
alterations to names) must be in writing from the person who made
the booking or your travel agent.
You will be asked to pay an administration charge of £15 per person,
and any further cost we incur in making this alteration.
An alteration within ten weeks of departure may, if a change of
departure date, flight, accommodation or resort, be considered as
a cancellation and subject to the cancellation charges set out below.
If You Cancel Your Booking
You, or any member of your party, may cancel your holiday
arrangements at any time. Written notification from the person who
made the booking or your travel agent, on your behalf, must be
received at our offices. Since we incur costs in cancelling your travel
arrangements, you will have to pay the applicable cancellation charges
up to the maximum shown below.
More than 70 days. . . . . . . . . . . . . . . . deposit only
70 - 42 days before departure . . . . . . . 30% (or deposit if higher)
41 - 29 days before departure . . . . . . . 40%
28 - 15 days before departure . . . . . . . 65%
14 - 7 days before departure . . . . . . . . 90%
Less than 7 days before departure. . . . 100%
If the reason for your cancellation is covered under the terms of your
insurance policy, you may be able to reclaim these charges.
If you, or a member of your party, is prevented from travelling, a
third party may be substituted (introduced by you) without incurring
any charge, other than a £15 amendment fee, providing 21 days
notice prior to departure is given, the third party must, however, be a
suitable client. Within 21 days cancellation charges as set out above
may apply.
If We Change or Cancel
Your Booking
It is unlikely that we will have to make any changes to your holiday
arrangements, but we do plan the arrangements many months
in advance. Occasionally, we may have to make changes and we
reserve the right to do so at any time. Most of these changes will
be minor and we will advise you, or your travel agent, of them at the
earliest possible date. We also reserve the right, in any circumstances,
to cancel your holiday arrangements. For example, if the minimum
number of clients required for a particular arrangement is not reached,
we may have to cancel it. However, we will not cancel your holiday
arrangements less than ten weeks before your departure date, except
for reasons of set out under the heading ‘Force Majeure - Important’ or
failure by you to pay the final balance or abusive behaviour. If we are
unable to provide the booked holiday arrangements, you can either
have a refund or all monies paid or accept an offer of alternative
arrangements of comparable standard from us, if available (we will
refund any price difference if the alternative is of a lower rate). If it is
necessary to cancel your holiday arrangements, we will pay to you
compensation as set out in this clause.
Minor changes for which compensation will not be paid include
alteration of your outward/return coach departure time of less
than 12 hours, coach departure points (if this is necessary, we
will arrange and pay for transport to a new departure point,
the method of transport being at our discretion), combining
coaches, routing, accommodation to that of the same or a higher
standard of classification, or loss of on board video/DVD service.
If it is necessary to combine coaches, the affect of this may mean
a change of routing, seat numbers, type of vehicle, a delay or loss of
on board video/DVD service.
If we make a major change to your holiday, we will inform you or your
travel agent as soon as is reasonably possible if there is time before
your departure. You will have the choice of either accepting the change
of arrangements, accepting an offer of alternative travel arrangements
of comparable standard from us if available (we will refund any price
difference if the alternative is of a lower value), or cancelling your
booked holiday and receiving a full refund of all monies paid. In all
cases, except where the major change arises due to reasons set
out under the heading of ‘Force Majeure - Important’ we will pay a
minimum compensation level as detailed below:
More than 70 days . . . . . . . . . . . . . . . . nil
70 - 42 days . . . . . . . . . . . . . . . . . . . . £5.00
41 - 29 days . . . . . . . . . . . . . . . . . . . . £10.00
28 - 15 days . . . . . . . . . . . . . . . . . . . . £15.00
14 - 0 days . . . . . . . . . . . . . . . . . . . . . £20.00
If we are not given sufficient notice to notify of a change in
accommodation or resort before your departure, we will pay, as a
disturbance fee, £10 per person in addition to the above scale and
refund any difference in the brochure price you are entitled to.
A major change is one which involves a change of resort, departure
time by more than 12 hours, accommodation to that of a lower
standard or classification.
Should a situation arise whereby circumstances amounting to ‘Force
Majeure’, as defined in these conditions, forced us to curtail your
holiday after the date of departure, we regret that, beyond any money
recovered by us, we could not make any refunds or pay compensation
or be responsible for any costs or expenses incurred by you.
Our Liability To You
1) We promise to make sure that the holiday arrangements we
have agreed to make, perform or provide as applicable as part
of our contract with you are made, performed or provided with
reasonable skill and care. This means that, subject to these
booking conditions, we will accept responsibility if, for example,
you suffer death or personal injury or your contracted holiday
arrangements are not provided as promised or prove deficient
as a result of the failure of ourselves, our employees, agents or
suppliers to use reasonable skill and care in making, performing
or providing, as applicable, your contracted holiday arrangements.
Please note it its your responsibility to show that reasonable skill
and care has not been used if you wish to make a claim against
us. In addition, we will only be responsible for what our employees,
agents and suppliers do or do not do if they were at the time acting
within the course of their employment (for employees) or carrying
out work we had asked them to do (for agents and suppliers).
2) We will not be responsible for any injury, illness, death, loss (for
example loss of enjoyment), damage, expense, cost or other sum
or claim of any description whatsoever which results from any of
the following: -the acts (s) and/or omissions (s) of the person (s) affected or
any members (s) of their party or
-the act (s) and/or omissions (s) of a third party not connected
with the provision of your holiday and which were unforeseeable
or unavoidable or
-‘force majeure’ as defined under the heading ‘Force Majeure
- Important’.
3) Please note, we cannot accept responsibility for any services,
which do not form part of our contract. This includes, for example,
any additional services or facilities, which your accommodation
provider or any other supplier agrees to provide for you where the
services or facilities are not advertised in our brochure and we
have not agreed to arrange them and any excursion you purchase
in resort. Where such services are arranged by us we act solely as
an agent for the provider and do not accept any liability. In addition,
regardless of any wording used by us on our website, in any of
our brochures or elsewhere, we only promise to use reasonable
skill and care as set out above and we do not have any greater or
different liability to you.
If the contract we have with you is not performed or is improperly
performed as a result of failures attributable to a third party
unconnected with the provision of the services, or as a result
of failures due to unusual and unforeseeable circumstances
beyond our control, the consequences of which could not have
been avoided even if all due care had been exercised, or an event
which we or our suppliers, even with all due care, could not
foresee or forestall, and you suffer injury or other material loss,
we will offer you such prompt assistance as is reasonable in the
circumstances.
4) The promises we make to you about the services we have agreed
to provide or arrange as part of our contract - and the laws and
regulations of the country in which your claim or complaint
occurred - will be used as the basis for deciding whether the
services in question had been properly provided. If the particular
services which gave rise to the claim or complaint complied with
the local laws and regulations applicable to those services at the
time, the services will be treated as having been properly provided.
This will be the case even if the services did not comply with the
laws and regulations of the UK which would have applied had
those services been provided in the UK.
5) As set our in these booking conditions we limit the maximum
amount we may have to pay you for any claims you may make
against us.
Where we are found liable for the loss, damage or delay to any
luggage or personal possessions (including money), the maximum
amount we will have to pay you is £50 per item affected unless a
lower limitation applies to your claim under this clause or clause
(6) below.
For all other claims which do not involve death or personal
injury, if we are found liable to you on any basis the maximum
amounts we will have to pay you is three time the price
(excluding insurance premiums and amendment charges)
paid by or on behalf of the person (s) affected in total unless
a lower limitation applies to your claim under clause (6) below.
This maximum amount will only be payable where everything
has gone wrong and you have not received any benefit at all from
your holiday.
6) Where any claim or part of a claim (including those involving
death or personal injury) concerns or is based on any travel
arrangements (including the process of getting on and/or off the
transport concerned) provided by any sea, rail or road carrier or
any stay in a hotel, the maximum amounts of compensation we
will have to pay you will be limited. The most we will have to pay
you for that claim or that part of a claim if we are found liable to you
on any basis is the most the carriers or hotel keeper concerned
would have to pay under the international convention or regulation
which applies to the travel arrangements or hotel stay in question
(for example, the Athens Convention for international travel by
sea). Please note: Where a carrier or hotel would not be obliged
to make any payment to you under the applicable International
Convention or Regulation in respect of a claim or party of a claim,
we similarly are not obliged to make a payment to you for that
claim or part of the claim. When making any payment, we are
entitled to deduct any money which you received or are entitled
to receive from the transport provider or hotelier for the complaint
or claim in question. Copies of the applicable International
Conventions and Regulations are available from us on request.
7) Please note, we cannot accept any liability for any damage, loss,
expense or other sum (s) of any description (1) which would on
the basis of the information given to us by you concerning your
booking prior to our accepting it, we could not have foreseen you
would suffer or incur if we breached our contract with you or (2)
which did not result from any breach of contract or other fault
by ourselves or our employees or, where we are responsible for
them, our suppliers. Additionally we cannot accept liability for any
business losses.
8) You must provide ourselves and our insurers with all assistance
we may reasonably require. You must also tell us and the supplier
concerned about your claim or complaint as set out under the
heading ‘If You Have a Complaint’. If asked to do so, you must
transfer to use or our insurers any rights you have against the
supplier or whoever else is responsible for your claim or complaint
(if the person concerned is under 18, their parent or guardian
must do so). You must agree to cooperate fully with us and our
insurers if we or our insurers want to enforce any rights which are
transferred.
Force Majeure - Important
Except where otherwise expressly stated in these booking conditions,
we regret we cannot accept liability or pay any compensation where
the performance or prompt performance of our obligations under our
contract with you is prevented or affected by or you otherwise suffer
any damage or loss (as more fully described in ‘Our Liability to You’)
as a result of ‘force majeure’. In these Booking Conditions, ‘force
majeure’ means any event which we or the supplier of the services(s)
in question could not, even with all due care, foresee or avoid. Such
events may include war or threat of war, riot, civil strife, actual or
threatened terrorist activity, industrial dispute, natural or nuclear
disaster, adverse weather conditions, traffic conditions, mechanical
failure, fire and all similar events outside our control.
Our Price Promise
We reserve the right to alter the brochure prices of any holidays and
ski pack prices . You will be advised of the current price at the time
of booking your holiday.
HOLIDAY PRICE: Once you have paid your deposit to book your holiday
we guarantee the holiday price. The sole exception being any taxes
or Increases Imposed by the UK or foreign governments.
SKI PACK PRICES: Once the ski pack Items have been paid we
guarantee the price Is fixed and there will be no surcharges.
Financial Protection
Cantabrica Air Brokers Ltd and Ski Snowcoach are companies
committed to customer satisfaction and their financial protection.
The Consumer Credit Act (1974 section 75) protects any payments
over £100 made by cards. As so many bookings are increasingly
made with cards this automatically ensures that cover is provided
for payments made this way. Your accommodation in Snowcoach
Club Hotels is provided by our own company Mountain Lodge Hotels
who own the properties. In addition, the Package Travel Regulations
(1992) apply to inclusive holidays where appropriate if not covered
by the above. This requires all monies to be insured or covered by
trust accounts.
Data Protection
We take full responsibility for ensuring that proper security measures
are in place to protect your information. We may pass the information
on to the relevant suppliers of your travel arrangements such as hotels,
transport companies, insurers etc.We will not pass any information
onto any person not responsible for part of your travel arrangements.
Sending Your Tickets
Travel information and Itinerary will be emailed to you approx two
weeks prior to departure.
Brochure Validity - Holidays in this brochure operate within the period
01 December 2014 - 30 April 2015. Published August 2014.
...or call us on 01727 866177
31
NEW
If undelivered please return to: Ski Snowcoach, 2-3 Woodland Court, Soothouse Spring, St Albans, Hertfordshire AL3 6NR
good wine - EVERY NIGHT of
your stay
e Hot tubs and steam rooms
e Social skiing
e Coaches - Excellent leg room
and recline at no extra charge
e Child discounts
e Special offers on many dates
e 4 course evening meal with
Ski Snowcoach for better
value

jetaway: by coach

Transcription

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