38473/Leadership Conference 2 - Duke University`s Fuqua School
Transcription
38473/Leadership Conference 2 - Duke University`s Fuqua School
Seeking the Edge October 16–18, 2006 About the conference The conference is convened by the Fuqua/Coach K Center of Leadership & Ethics (COLE) and is a collaboration of the Fuqua School of Business, Duke Corporate Education, Duke University Athletics, and The Kenan Institute for Ethics. Please see the Conference Conveners and Partners page for additional information on COLE, Fuqua, Duke Corporate Education, Duke University Athletics and The Kenan Institute for Ethics. Grateful thanks is given to our generous full sponsors of the 2005 Coach K & Fuqua School of Business Conference on Leadership… …and to our alliance partners for their kind support. AIG SunAmerica Eisenhower Fellowships Federated Investors, Inc. General Mills GlaxoSmithKline HBSC Bank USA, N.A. R.H. Donnelley Sun Life Financial Distributors, Inc. Wachovia Corporation Wyeth Please see the Sponsors page for additional information on our sponsors and alliance partners. Dear Conference Participant: Welcome to the fifth annual Fuqua School of Business & Coach K Leadership Conference, convened by the Fuqua/Coach K Center of Leadership & Ethics (COLE). The conference is hosted by The Fuqua School of Business, Duke Athletics Department, Duke Corporate Education and The Kenan Institute for Ethics, Duke University. This year’s leadership theme is “Seeking the Edge,” which will provide a launch point for the content of the sessions and their ensuing discussions in this interactive conference. For this year’s conference, we continue to draw multiple perspectives of leadership by convening outstanding speakers and diverse participants from the corporate, athletics, academic, and public service worlds. This combination, coupled with our faculty, has proven to be a highly successful formula for leadership education in the past two years. Our conference is designed to enhance your leadership skills; provide a dynamic learning environment for leaders and leaders-to-be, allow ample opportunities to network with senior-level executives and colleagues through social activities and experience interactive learning in breakout sessions moderated by Duke faculty and scholars. The moderated practice session with Coach K and the Duke Men’s Basketball Team in Cameron Indoor Stadium continues to be one of the highlights of the conference. This will be followed by a plenary sports panel at the Washington Duke Inn and our Gala event in the prestigious Basketball Hall of Honor in Cameron Stadium. The continued success of COLE and its conference continues to highlight the hunger for good ethical leaders and leadership development in today’s world. Through our theme of Seeking the Edge, and by sharing COLE’s ethos of leadership and ethics through research and education, you will leave the conference better equipped to lead your organization through changes that will foster growth, create a sense of mutual trust, shared identity, value and purpose. Sincerely Douglas T. Breeden Dean The Fuqua School of Business Mike Krzyzewski Head Basketball Coach Duke Men’s Basketball Team Blair Sheppard President & CEO Duke Corporate Education Noah Pickus Interim Director The Kenan Institute for Ethics General Attendee Information LEADERSHIP CONFERENCE LOCATIONS For registration, welcome reception and all sessions The Fuqua School of Business For Coach K’s practice session and Hall of Honor gala dinner Cameron Indoor Stadium One Towerview Drive Box 90111 Durham, NC 27708 Tel: 919.660.7700 www.fuqua.duke.edu Duke University Science Drive (off Cameron Boulevard) Durham, NC 27702 Tel: 919.684.6842 Driving/Parking Directions The 751 parking lot has been reserved for attendees of The Fuqua School of Business and Coach K Leadership Conference is located on the corner of 751/ Cameron Blvd. and Science Drive. LEADERSHIP CONFERENCE SITE MAP HOST HOTEL REGISTRATION DESKS The Washington Duke Inn & Golf Club 3001 Cameron Blvd. Durham, North Carolina 27705 Tel: 919.490.0999 Fax: 919.688.0105 Washington Duke Inn The Fuqua School of Business USEFUL TELEPHONE NUMBERS The Fuqua School of Business Conference Desk 2 919.767.7584 Conference Organizers General information Registration information Washington Duke Hotel RDU Airport 919.225.1531 949.300.6159 919.490.0999 919.840.2123 Emergency Numbers Duke Police Duke Hospital 919.684.2444 919.684.1819 Monday, October 16 Noon–5.00 p.m. Monday, October 16 5:00 p.m.–8.00 p.m. Tuesday, October 17 7:30 a.m.–2:00p.m. Wednesday, October 18 7:45 a.m.–2:00 p.m. HOTEL SHUTTLE BUS Attire: Business Casual Please note: Transportation to the Gala dinner departs immediately after the Sports Panel on Tuesday afternoon, therefore attendees are encouraged to dress for dinner before attending. Monday, October 16 5:30 p.m. — to Fuqua 7:45 p.m. — to Hotel Tuesday, October 17 7:30 a.m. — to Fuqua 1:00 p.m.– 4.00p.m. —Continual loop between Fuqua/Hotel/Cameron Indoor Stadium 6:45 p.m.- to Cameron 10:00 p.m. —to Hotel Wednesday, October 18 7:45 a.m. — to Fuqua 2:00 p.m. — to Hotel Conference Schedule 4–5 Conference Conveners and Partners 6–7 Monday, October 16, 2006 5:45 p.m.–7:45 p.m. The Fox Center Welcome Reception at Fuqua 6:30 p.m.–7:15 p.m. The Fox Center Keynote Address: An Anatomy of Leadership: Leading with Heart, Guts, and Brains Fernando Aguirre, CEO, President and Chairman, Chiquita Brands International Introduced by Sim Sitkin, Faculty Director, Fuqua/Coach K Center of Leadership & Ethics (COLE) and Professor of Management Closing Remarks, Mike “Coach K” Krzyzewski, Head Basketball Coach and COLE Executive-in-Residence Tuesday, October 17, 2006 Registration and Breakfast 8:45 a.m.–9:00 a.m. Geneen Auditorium Opening Session Douglas T. Breeden, Dean, The Fuqua School of Business 9:00 a.m.–10:00 a.m. Geneen Auditorium Keynote Address: The Power of Partnerships in Seeking the Organizational Edge Jonathan M. Tisch, Chairman and CEO, Loews Hotels Introduced by Mike “Coach K” Krzyzewski 10:00 a.m.–11:15 a.m. Geneen Auditorium Competing at the Edge: Is Your Team Up to It? Billy Dexter, Executive Vice President and Chief Diversity Officer, MTV Networks L. Kevin Kelly, Chief Executive Officer, Heidrick & Struggles International, Inc. Alison Levine, President, Daredevil Strategies Moderator: Blair Sheppard, CEO, Duke Corporate Education and Professor of Management, Fuqua 11:15 a.m.–11:45 a.m. Break 11:45 a.m.–1:00 p.m. Classroom A Creating the Entrepreneurial Edge within Large Companies Tzau J. Chung, Corporate VP, Brunswick Corporation and President, Brunswick New Technologies Division Jeffrey H. Fox, Group President of Shared Services, Alltel Corporation Moderator: Richard P. Larrick, Associate Professor of Management, Fuqua Classroom E CONCURRENT Classroom B PANELS 7:45 a.m.–8:45 a.m. The Fox Center Edge-Ready Ethics Session developed in conjunction with The Kenan Institute for Ethics, Duke University Bill Johnson, President and COO, Progress Energy Stuart H. Reese, Chairman and CEO, Massachusetts Mutual Foundation Group Moderator: Noah Pickus, Interim Director, The Kenan Institute for Ethics, Adjunct Professor, Public Policy and Business The Leadership Edge: Being a Trusted Advisor Bruce E. Mosler, President and CEO, Cushman & Wakefield, Inc. John W. Rogers, Jr., Chairman and CEO, Ariel Capital Management, LLC Moderator: Joseph N.G. LeBoeuf (Col., US Army, Ret.), Professor of the Practice, Fuqua Classroom F Leveraging Crisis as a Capability Enhancing Opportunity Jack O. Bovender Jr., Chairman and CEO, HCA, Inc. Donald Friedman, Executive Vice President and CMO, CA, Inc. William J. Fulkerson, MD, MBA, Chief Executive Officer, Duke University Hospital Moderator: James Emery, Visiting Assistant Professor of Management, Fuqua School of Business 1:15 p.m.–1:30 p.m. Cameron Indoor Stadium Box lunch 1:30 p.m.–3:30 p.m. Cameron Indoor Stadium Practice Session in Cameron Indoor Stadium Duke Men’s Basketball Training Practice - Speech, Practice, and Debrief Led by Mike “Coach K” Krzyzewski, Head Basketball Coach, Duke Men’s Basketball and COLE Executive-in-Residence Free time 5:30 p.m.–6:45 p.m. Ballroom, Washington Duke Inn Cross-Fertilization at the Edge: Mutual Benefits of Business and Sports Jennifer Azzi, Chief Executive Officer, Azzi Training Billy King, President and General Manager, Philadelphia 76ers Moderator: William Boulding, Associate Dean of Daytime MBA Program and Professor of Marketing, Fuqua Conference Schedule 7:00 p.m.–10:00 p.m. Hall of Honor, Cameron Stadium Gala Keynote Address: Leading Winning Teams – Lessons from Baseball Jack McKeon, Special Advisor to Florida Marlins and Former Major League Baseball Manager and General Manager Dialogue with Bob Rathbun, Sports broadcaster 8:00 a.m.–8:30 a.m. The Fox Center Breakfast 8:30 a.m.–9:30 a.m. Geneen Auditorium Keynote Address Leadership In A People First Culture - Creating & Sustaining The Edge William J. Pesce, President & CEO, John Wiley & Sons, Inc. Introduced by Sanyin Siang, COLE Managing Director & Sr. Research Associate 9:30 a.m.–9:45 a.m. The Fox Center Break Book signing at the John Wiley and Sons, Inc. sponsor table 9:45 a.m.–11:00 a.m. Classroom A Leveraging the Organizational Edge – Building Partnerships and Alliances William H. Gimson, Chief Operating Officer, Centers for Disease Control & Prevention Marleah Rogers, Chief Executive Officer and President, Emily Krzyzewski Family Life Center Moderator: Kimberly Jenkins, Executive in Residence, Duke Pratt School of Engineering Classroom B PANELS Can Leaders Be Taught? Creating a Competitive Edge by Growing Your Own Session developed in conjunction with Duke Corporate Education Rita Smith, Dean, Ingersoll Rand University Thomas J. Evans, Chief Learning Officer, Pricewaterhouse Coopers Moderator: Greg Marchi, Managing Director, Duke Corporate Education CONCURRENT Wednesday, October 18, 2006 Failure is Not an Option: High Reliability Organizations on the High Stakes Edge Bernard Harris, President and CEO, Vesalius, Inc. and Former NASA Astronaut Moderator: Jeffrey T. Glass, Professor, Electrical and Computer Engineering, and Hogg Family Director, Engineering Management and Entrepreneurship, Duke Classroom E Classroom F The Role of Leadership in High Growth Session developed in conjunction with the Center for Entrepreneurship and Innovation, Fuqua Steven M. Blondy, Executive Vice President and CFO, R.H. Donnelley Dan Warmenhoven, Chief Executive Officer, Network Appliance, Inc. Moderator: Jon Fjeld, Professor of the Practice and Executive Director, Center for Entrepreneurship and Innovation 11:00 a.m.–11:15 a.m. The Fox Center Break Book signing at the John Wiley and Sons, Inc. sponsor table 11:15 a.m.–12:30 p.m. Geneen Auditorium Innovations for Global Media John Gapper, Chief Business Commentator, Associate Editor, Financial Times James F. McCaffrey, Executive Vice President, Strategy and Operations, Turner Broadcasting System, Inc. Moderator: Devavrat Debu Purohit, Professor of Marketing, Fuqua 12:30 p.m.–1:00 p.m. Geneen Auditorium Closing Remarks Sim B. Sitkin, Professor of Management and Faculty Director, COLE and Sanyin Siang, Managing Director & Sr. Research Associate, COLE 1:00 p.m.–2:00 p.m. The Fox Center Lunch The Conference is convened by the Fuqua/Coach K Center of Leadership & Ethics (COLE) and is a collaboration of The Fuqua School of Business, Duke University Athletics, Duke Corporate Education, and The Kenan Institute for Ethics. The Fuqua/Coach K Center of Leadership & Ethics (COLE) was established by Duke University’s Fuqua School of Business (in collaboration with Duke University’s The Kenan Institute for Ethics and Athletics Department. Through this dynamic partnership, the center leverages the intellectual resources and practical experiences of leading academic and practitioner institutions to respond to today’s need for ethical leaders and their leadership development COLE’s activities continue to bridge theory and practice and provide numerous opportunities for involvement and learning to researchers, students and practitioners. From supporting rigorous research to developing new leadership electives for MBA students, offering cutting-edge executive education courses, and hosting the annual Fuqua School of Business & Coach K Leadership Conference, the center is at the forefront of leadership and ethics education and research. COLE strives to influence the way students, academics, corporations, governments, and non-profits think about and practice business leadership and ethics in the 21st century. COLE’s educational initiatives include collaborating with the MBA programs to develop curricular and extracurricular programs such as the COLE Leadership Fellows Program, workshops. The center also develops innovative leadership and ethics-related resources for MBA and executive students. In the research arena, COLE prioritizes, facilitates, and disseminates research results to foster a greater understanding and appreciation of the field in both the academic and practitioner realms. COLE will develop and disseminate ideas and information through sponsored research, competitions, publications (case studies and research papers), conferences and workshops, and presentations. COLE also convenes leading scholars and corporate leaders world-wide to advance key leadership and ethics issues. Under the direction of Faculty Directors Sim Sitkin and Allan Lind and Managing Director Sanyin Siang, the Center has assembled a distinguished center scholars committee, visiting scholars, executives-in-residence, and a management team to help advance its mission. Duke Men’s Basketball Coach, Mike Krzyzewski, author of best-selling business books on leadership, has joined the center and Fuqua’s faculty as an executive-in-residence, teaching and writing on leadership and ethics during the off-season. www.LeadershipandEthics.org 6 Conference Conveners and Partners Duke University’s Fuqua School of Business is a leading graduate business school and executive education provider. Fuqua’s mission is to provide the highest quality education for business and academic leaders, and promote the advancement of the understanding and practice of management through research. The vigorous curriculum, responsiveness to change and new ideas, and the emphasis on teamwork parallel the entrepreneurial style, collaborative atmosphere and leadership skills required by today’s— and tomorrow’s - changing business world. In addition to The Duke MBA – Daytime, a two-year residential program, Fuqua offers three non-residential executive MBA programs: The Duke MBA – Weekend Executive, The Duke MBA – Global Executive and The Duke MBA – Cross Continent. Fuqua’s non-degree Executive Education programs teach leadership skills and problem-solving techniques that can be applied immediately in the workplace. www.Fuqua.Duke.edu With offices in Durham, San Diego, and New York; London, England; and Ahmedabad, India, Duke Corporate Education is a global provider of custom corporate education that helps clients address real-world, real-time business challenges. Duke CE draws on a pool of over 550 educators from around the world who have taught its programs in forty-four countries on six continents. They may be small or very large in scale, in many iterations, in several languages, covering a few to thousands of participants, with complex logistical requirements. The close partnerships that make this possible include the London School of Economics and Political Science (LSE); and the Indian Institute of Management Ahmedabad (IIMA); and of course Duke University and its Fuqua School of Business. In 2006 Duke Corporate Education was ranked the world’s number one provider of custom executive education for the fourth consecutive year by the London-based Financial Times, and has also been named number one twice in a row in BusinessWeek’s biennial ranking. www.DukeCE.com The mission of the Duke University Athletics, ultimately, is that of Duke itself: “to engage the mind, to elevate the spirit, and stimulate the best effort of all who are associated with the university.” The goal of the intercollegiate program is the same as that of the university’s academic programs: excellence. In this context, excellence includes commitment to the physical and emotional wellbeing, and social development of student-athletes as well as to the development of their sense of citizenship, dedication to sportsmanship and fair play, the development of individual and team skills, the exertion of best effort, the will to win, and general conduct that brings credit to the university and is a source of pride and enthusiasm for all members of the Duke community. The tradition-rich story of Duke basketball includes fourteen trips to the Final Four and in 1991, 1992 and 2001 the Blue Devils brought home the championship banners that now hang in historic Cameron Indoor Stadium. www.GoDuke.com The Kenan Institute for Ethics is a university-wide initiative at Duke University that supports the study and teaching of ethics and promotes moral reflection and commitment in personal, professional, community, and civic life. The Institute encourages ethical inquiry across the curriculum and moral reflection about campus practices and policies; supports creative innovation in the teaching of ethics at all levels, from K-12 through university; and develops university-community partnerships and institutional collaborations that address ethical challenges of public concern within and across communities. The Kenan Institute provides customized business ethics programs that help companies identify and address everyday dilemmas, clarify and communicate core values, and create policies and develop skills that continually improve the organization’s ethical climate. 7 Conference Speaker Bios 9 Conference Moderator Bios 17 Conference Sponsors And Alliance Partners 21-23 Conference Speakers Fernando Aguirre Chairman, President and CEO of Chiquita Brands, Intl. Fernando Aguirre is chairman, president and chief executive officer of Chiquita Brands International, Inc., where he assumed the leadership role in January, 2004. Prior to Chiquita, Aguirre worked for more than twentythree years in brand management, general management and turnarounds at Procter and Gamble. (P&G). Aguirre began his P&G career in 1980 in marketing in Mexico, moved to Cincinnati in 1986, then moved to Canada in 1988, and in 1991 became general manager of laundry, household and cleaning products back in Mexico. In 1992, Aguirre became president & GM of P&G Brazil, where he led an unprofitable business and turned it into the second-largest and secondmost-profitable Latin America P&G subsidiary. He became President of P&G Mexico in 1996, where his team increased profit nearly tenfold. In 1999, Aguirre became vice president of P&G’s global and U.S. snacks and food products. In July 2000, Aguirre was promoted to president of global feminine care. In July 2002, Aguirre was named president, special projects, reporting to P&G’s chairman and CEO, working on strategy. He joined Young Presidents Organization in 1991 and served as president of the Mexico City chapter in 1997-1998. He is currently a member of YPO’s Cincinnati chapter and of YPO’s International Chapter. He serves on the board of directors for Chiquita Brands International, Coca-Cola Enterprises and is also a member of the International Board of the Juvenile Diabetes Research Foundation. In 2001, Aguirre helped form a corporate advisory board for the Marshall School of Business at the University of Southern California, where he served as its first chairman for three years. He is also a member of the Cincinnati Business Committee (CBC). A native of Mexico, Aguirre obtained a full baseball scholarship at Southern Illinois University at Edwardsville, where he competed four years. He earned his bachelor of science degree in business administration with a specialty in marketing in 1980. Aguirre is married and has two sons, ages eighteen and fourteen. He holds a tae kwan do brown belt and plays recreational golf. Jennifer Azzi Chief Executive Officer, Azzi Training Jennifer Azzi is one of greatest women to ever play basketball. At Stanford University, Azzi won a National Championship and was named the NCAA’s Most Valuable Player. She was awarded both the Wade and Naismith trophies, honoring her as the best athlete in the nation. After graduating from Stanford, Jennifer continued to triumph as an Olympic Gold Medalist. Off the court Azzi is CEO of her award-winning wellness and fitness company, Azzi Training, where the focus is on participants committing to real change from the inside out. Azzi is a respected author, keynote lecturer, and motivational speaker. Steven M. Blondy Executive Vice President, Chief Financial Officer, R.H. Donnelley Steve Blondy is EVP and CFO of R.H. Donnelley (RHD), one of the nation’s leading Yellow Pages and local online commercial search companies. Since joining RHD in 2002, Blondy has helped lead the company’s transformation into a leading integrated media company, including negotiating and financing the multi-billion dollar directory acquisitions of Dex Media, Sprint Publishing and SBC Illinois. He has also introduced a comprehensive shareholder value framework and decision-making process; created a professional investor relations function; rebuilt the entire finance and accounting team at new NC headquarters; and modernized the company’s financial systems. Prior to joining RHD, Blondy was SVP - Corporate Development at Young & Rubicam, Inc., where he spearheaded the strategic development program and generated numerous acquisitions and venture investments. He also helped negotiate the company’s $4.5 billion sale to the WPP Group. Before Y&R, Blondy was CFO for Poppe Tyson, a leading Internet and integrated marketing communications agency; and CFO for Grundy Worldwide, an independent producer of television programs in Europe and Australia. His early career included more than twelve years as an investment banker for Merrill Lynch and Chase Manhattan where he was responsible for dozens of M&A and financing transactions on three continents. Blondy received a B.A. and an M.B.A. from the University of Michigan. Jack O. Bovender Jr. Chairman, CEO of Hospital Corporation of America Jack O. Bovender, Jr. is Chairman and Chief Executive Officer of Nashville, Tenn.-based Hospital Corporation of America, the nation’s leading provider of healthcare services. HCA has 180 hospitals and over 80 ambulatory surgery centers in the United States, Great Britain, and Switzerland. The company has over $24 billion in revenue and is a Fortune 100 company. Bovender is a thirty-five year veteran of the health-care industry and has worked at HCA for more than twenty-five years. After spending eight years as a hospital CEO, Bovender held several senior-level positions with HCA, including Division vice president in HCA’s Atlanta Division, president of HCA’s Eastern Group Operations, and president and chief operating officer. He was appointed to HCA’s Board of Directors in 1999 and was named President and CEO in 2001. He became chairman and CEO of HCA in January 2002. Bovender currently serves on the Board of Visitors of Duke University’s Fuqua School of Business. He received his bachelor’s degree in psychology from Duke University in 1967 and his master’s degree in hospital administration from Duke University in 1969. Bovender and his wife, Barbara, live in Nashville. 9 Conference Speakers Douglas T. Breeden Dean of The Fuqua School of Business William W. Priest Professor of Finance Douglas T. Breeden is the Dean of Duke University’s Fuqua School of Business and the William W. Priest Professor of Finance. He has served on faculties at the University of Chicago, Stanford, Duke and North Carolina where he was the Dalton McMichael Professor of Finance. Breeden has published well-cited research on consumption and intertemporal asset pricing, as well as on mortgage securities and hedging. He is the founding editor of the Journal of Fixed Income and was elected to the Board of Directors of the American Finance Association. He has served as associate editor of Journal of Finance, Review of Financial Studies, Journal of Financial and Quantitative Analysis, Journal of Financial Economics and Journal of Money, Credit and Banking. He holds a Ph.D. in finance from Stanford and a B.S. from M.I.T. He is the chairman emeritus and co-founder of Smith Breeden Associates, a money management firm, as well as chairman and principal owner of Community First Financial Group, a multi-bank holding company, and Old Capital Golf Course. Billy Dexter Executive Vice President and Chief Diversity Officer, MTV Networks Billy Dexter is executive vice president and chief diversity officer of MTV Networks, a unit of Viacom International, one of the world’s leading creators of programming and content across all media platforms with 111 channels, ninety-four web sites reaching 167 countries and territories worldwide. Dexter is part of the executive team which develops strategy and global initiatives to foster the highest levels of diversity throughout every aspect of the business. Dexter advises the MTV Networks diversity council and teams to create more formal structures and processes for implementing key recommendations. He also forges new partnerships with relevant outside organizations and represents the company’s diversity efforts externally. Previously, Dexter was president of Hudson’s Inclusion Solutions, a global diversity consulting firm based in Chicago. His favorite inspirational quote is: “If it is to be, it’s up to me.” Thomas J. Evans Chief Learning Officer, PricewaterhouseCoopers Tzau J. Chung Corporate Vice President of Brunswick Corporation, and President, Brunswick New Technologies Division T.J. Chung is currently corporate vice president of Brunswick Corporation and president of Brunswick New Technologies Division. BNT is comprised of several operating units including Navman, MotoTron, IDS, WDI and Northstar Technologies. Chung also serves on Brunswick’s operating committee. Chung was first elected executive officer and vice president, strategic planning for Brunswick Corporation in July 2000. Brunswick Corporation is a Fortune 500 company known for leading recreational product brands such as Sea Ray, Bayliner, Boston Whaler, Mercury Marine and Life Fitness. Prior to joining the corporate headquarter, Chung was senior vice president of strategy and IT for Mercury Marine, a $1.6 billion division of Brunswick. He was responsible for the strategic planning, information technology, and e-business. Prior to Brunswick, Chung served as the director of international sales/marketing for the industrial motors division of Emerson Electric. Prior to Emerson Electric, Chung was a software systems engineer for Alcatel. Chung was named to Chicago Crain’s “40 under 40” in 2002. Chung serves as a board member of the Make-A-Wish Foundation of Illinois and on the board of visitors, The Fuqua School of Business at Duke University. Chung is also a member of the Chicago Club and the Chicago Executive Club. Chung holds a MBA from The Fuqua School of Business at Duke University. Chung also received a Masters of Science in Computer Science from North Carolina State University and a Bachelor of Science with honors in Electrical & Computer Engineering from the University of Texas at Austin. Chung currently resides in Lake Forest, Illinois, with his family. 10 Thomas J. Evans is the chief learning officer of PricewaterhouseCoopers, which provides industry-focused assurance, tax and advisory services for public and private clients. PwC is a global organization with offices in 769 cities in 144 countries with a combined headcount of more than 122,000. Evans is responsible for all of the firm’s technical expertise, professional development, management and leadership development, industry, and functional skills, diversity, ethics as well as technology required learning for the Firm’s U.S. partners and employees. This training is delivered through PwC’s Learning and Education function and provides training for more than 200,000 participants per year, totaling over 1.8 million hours of formal education annually. Tom oversees a national team of 210 L&E professionals and an annual budget that exceeds $150 million. A Certified Public Accountant, Evans joined the Firm in 1977. Conference Speakers Jeffery H. Fox Group President of Shared Services, Alltel Jeff Fox is responsible for the Network Planning and Operations, Information Technology, Human Resources, Security, Procurement, and Strategic Applications functions of Alltel Corporation. Alltel is the nation’s fifth largest wireless service provider with more than $8 billion annual revenue and 11 million wireless customers across the country. Fox joined Alltel in 1996 with responsibility for the company's information services subsidiary, Alltel Information Services. He served as President of that operation from 1996 through it’s divestiture in 2003, when he assumed responsibility for the Shared Services functions of Alltel. Prior to joining Alltel, Fox worked in investment banking for twelve years, including 10 years at Stephens Inc. in Little Rock. At Stephens, Fox primarily worked on merger, acquisition and private investment transactions across multiple industries. Prior to joining Stephens, Fox was an analyst with Merrill Lynch in New York and worked on merger, acquisition and leveraged buyout transactions. As an Alltel executive, Fox has been involved with all forms of strategic transactions as Alltel has transformed it’s business into the fifth largest wireless carrier in the U.S. He has sponsored and managed multiple internal start-up initiatives along with managing the integration and separation process as Alltel has purchased and divested operations since 1996. As a private investor, Fox has invested in several private start-ups including companies in the following industries : specialty foods, medical technology, consumer products, business application software and retail banking. Fox graduated from Duke University in 1984 with a degree in economics. Don earned a bachelor's degree in engineering from Stevens Institute of Technology, and is a member of the Hoboken, New Jersey based school's Advisory Board. William J. Fulkerson Vice President and CEO Fulkerson is a graduate of the University of North Carolina School of Medicine and Duke University’s Fuqua School of Business. In twenty-three years with Duke, he served in various clinical and administrative positions before being appointed VP/CEO in 2002. He is a nationally recognized specialist in pulmonary and critical care medicine, is active in clinical research, and has authored/co-authored numerous books, chapters, and peer-reviewed publications. A member of numerous academic societies, he serves on the Board of Trustees, NCHA and the Regional Policy Board, AHA. He is chairmanelect of the Board of Directors, NC Chapter, American Lung Association. Photo not available John Gapper Chief Business Commentator, Associate Editor, Financial Times John Gapper is the Chief Business Commentator at the Financial Times. He is also an Associate Editor. Gapper reports on finance, media, and general business topics, including corporate governance and technology. Gapper joined the FT in 1987, and has since served as Labor Editor, Media Editor, Banking Editor, and more recently, Features Editor. Donald Friedman Executive Vice President and Chief Executive Marketing Officer, CA, Inc. Don Friedman is executive vice president and chief marketing officer at CA, Inc. (formerly Computer Associates), responsible for CA's worldwide corporate marketing function, including managing the company's overall marketing strategy, branding and integrated marketing initiatives. In addition, Don works with the product marketing organizations that reside within CA's business unit organizations. He joined CA in 2005. Don spent three decades at IBM and served in various senior marketing and management roles, including vice president of marketing and strategy for the company's Server Group. Prior to that, he served as general manager of three international business units for IBM Europe, Middle East and Africa , the PC Unit, General Business and the AS/400 Unit. Most recently, Don was the managing director at Sound Beach Partners, where he provided management and marketing consulting to a variety of technology companies on re-branding, marketing and channel development. Previously, he was CEO of three global companies: Protegrity, a database security software company; International Flex Technologies, a high-tech electronics packaging business; and Sheldahl, a manufacturer of high-end electronics and specialty materials. John is the co-author of All That Glitters: the Fall of Barings, published by Penguin. He has appeared on CNN, CNBC, and BBC. William H. Gimson Chief Operating Officer, Centers for Disease Control and Prevention As the chief operating officer for the Centers for Disease Control and Prevention (CDC), Bill Gimson is responsible for the overall operations of CDC. He has direct and substantial impact over the agency’s fiscal resources of nearly $10 billion, as well as the agency’s workforce of 9000 federal employees and 5000 contractors. Gimson began his career with CDC in 1974. After field assignments in Chicago, New York, and Puerto Rico as a public health advisor, Gimson came to CDC headquarters in 1985 and served as part of the organizational design team that created the National Center for Chronic Disease Prevention and Health Promotion. He later became the understudy to the director of the Financial Management Office, and in 1996, was appointed director of CDC’s Financial Management Office. He received an MBA from Duke’s Fuqua School of Business in 2002. In January 2003, Dr. Julie Gerberding, Director, Centers 11 Conference Speakers for Disease Control and Prevention, appointed Gimson to serve as the CDC chief operating officer (COO) as part of an effort to improve the management structure of the agency. Gimson has led the change in CDC’s management approach with the creation of the Management Council – a group that has responsibility for the overall strategic business agenda and operations. His efforts to strengthen management practices of the agency have led to the implementation of 30 business service improvements and a redirection of more than 600 positions and $75 million from support to core mission activities. He led the development of customer service metrics for all business units, resulting in the establishment of core Key Performance Indicators to measure successful implementation of improvements – a first in agency history. In 2002, Gimson was elected as a Fellow in the National Academy of Public Administration. In 2005, he received the Presidential Distinguished Rank Award, which is awarded to the top 1 percent of the approximately 2 million employees in the federal workforce. Gimson resides in Atlanta, GA, with his wife Susana and three children. A part-time rosarian, he also enjoys riding his motorcycle, snow skiing, and attending his daughter’s dance recitals. Bernard Harris President, Founder, The Harris Foundation Bernard A. Harris, Jr., M.D. is an accomplished astronaut, physician and businessman. He is the first AfricanAmerican to walk in space. Selected by NASA in 1990, Harris was a Mission Specialist on the Space Shuttle Columbia STS-55/Spacelab D-2 in 1993. As payload commander on Space Shuttle Discovery STS-63 in 1995, he served on the first flight of the joint Russian-American Space Program. At the time of his retirement from NASA in 1996, he had logged more than 438 hours in space and traveled over 7.2 million miles. Equally as impressive as his space career, Harris has developed a broad range of business talents. Currently, Harris is president and founder of The Harris Foundation, which supports math/science education and crime prevention programs for America’s youth and president and CEO of Vesalius Ventures, a unique venture capital vehicle solely dedicated to funding the development of new technologies in order to advance the world of telemedicine. Harris holds a bachelor of science in Biology from the University of Houston, a master of medical science from the University of Texas Medical Branch at Galveston, an MBA from the University of Houston and a doctorate of medicine from Texas Tech University School of Medicine. He completed a residency in Internal Medicine at the Mayo Clinic, a National Research Council Fellowship in Endocrinology at the NASA Ames Research Center and trained as a Flight Surgeon at the Aerospace School of Medicine, Brooks Air Force Base. Throughout his career, he has received numerous awards and recognition, including the election as Fellow of the American College of Physicians and is a recipient of the Horatio Alger Award. Bill Johnson President and Chief Operating Officer, Progress Energy, Inc. Bill Johnson is president and chief operating officer of Progress Energy, Inc. In this role, Johnson oversees the generation and delivery of electricity by Progress Energy Carolinas and Progress Energy Florida. Johnson has been with Progress Energy (previously CP&L) in a number of roles since 1992, including group president for Energy Delivery, president and chief executive officer for Progress Energy Service Company, and general counsel and Secretary for Progress Energy, Inc. Before joining Progress Energy, Johnson was a partner with the Raleigh office of Hunton & Williams, where he specialized in the representation of utilities. He previously served as a law clerk to the Honorable J. Dickson Phillips Jr. of the U.S. Court of Appeals for the Fourth Circuit. Johnson serves in a number of volunteer and leadership roles with local and professional agencies. He graduated from Duke University summa cum laude with a bachelor’s degree in history, and received a law degree with high honors from the University of North Carolina at Chapel Hill in 1982. L. Kevin Kelly Chief Executive Officer, Heidrick & Struggles Kevin Kelly is CEO of Heidrick & Struggles, one of the world’s leading executive search firms. He has led the firm in Asia, Europe and now the US. Named ‘Head-hunter of the Year’ by Finance Intelligence Asia magazine, Kevin’s experience in shaping the leadership teams of some of the most innovative and dynamic businesses informs his views on what it takes to lead a global organization today. Kevin holds a B.S. degree from George Mason University in Fairfax, Virginia and an MBA from Duke University’s Fuqua School of Business, where he currently serves on the Board of Supervisors. He has also studied Japanese intensively. Kevin believes passionately that morale is an essential driver in productivity in professional services firms and that above all else culture drives commercial success. He is also conscious that the subtle challenges facing the global CEO are more complex now than ever before. Kevin contributes to the public debate on the nature of global leadership with a particular focus on emerging trends in Asia, most recently in Global Future - the next challenge for Asian Business - and is currently writing his first book. Billy King President and General Manager, Philadelphia 76ers Billy King joined the 76ers on June 2, 1997; today King enters his 10th season, marking his fourth as the president of the organization. King oversees all aspects of basketball operations, as well as business operations. 12 Conference Speakers King served as an assistant coach for the Indiana Pacers and as an assistant at Illinois State University. He also spent one year as a color analyst for ESPN's basketball coverage of the Ohio Valley Conference. King joined the Sixers on June 2, 1997, as vice president of basketball administration, a role in which he served as the point person for basketball operations. Less than a year later (May 19, 1998), he was promoted to general manager, and on April 5, 2000, he signed a new multi-year contract with the team. Serving on the USA Basketball Men’s Senior National Team Program Advisory Panel since 2005, King is also currently a member of USA Basketball’s 200508 board of directors. Honored in 2000 as the Sports Executive of the Year, in 2001 by Street and Smith’ as one of the industries “Forty under 40”, he was also inducted into Duke’s Hall of Honor in 2001. In 2003, Sports Illustrated named King, one of the “101 Most Influential Minorities in Sports,” King also was honored by the African-American Ethnic Sports Hall of Fame. Mike “Coach K” Krzyzewski Head Coach, Duke University Men’s Basketball Team Executive-in-Residence, Fuqua/Coach K Center of Leadership and Ethics (COLE) Mike Krzyzewski (Coach K) is head coach of Duke University’s Men’s Basketball Team and COLE Executive-inResidence at The Fuqua School of Business. He is widely recognized for his leadership - leading Duke to three national championship victories and ten Final Four appearances and being named National Coach of the Year twelve times in eight different seasons. Author of the New York Times best seller, Leading with the Heart, and the forthcoming book, Beyond Basketball - Coach K’s Keywords to Success (Warner Books), he is a frequent motivational speaker for many Fortune 500 companies. He is also host of the successful XM Satellite Radio show, Basketball and Beyond. Alison Levine Founder and President, Daredevil Strategies Alison Levine is an entrepreneur who is no stranger to risk-taking. She has climbed the highest peak on each continent, served as team captain of the first American Women’s Everest Expedition, and skied 100 miles across the Arctic Circle to the geographic North Pole. She has survived sub-zero temperatures, hurricane-force winds, sudden avalanches and a career on Wall Street – all without the use of supplemental oxygen. She is the founder and president of Daredevil Strategies, a consulting firm specializing in organizational effectiveness, leadership development and team dynamics. Drawing parallels between staying alive in the mountains and thriving in a fast-paced business world, Levine focuses on the topics of leadership, teamwork, tackling fear, taking responsible risks and dealing with changing environments. James F. McCaffrey Executive Vice President of Operations & Strategy, Turner Broadcasting System, Inc. Jim McCaffrey is executive vice president of operations & strategy for Turner Broadcasting System, Inc. (TBS, Inc.) In this capacity, he leads a team of senior executives responsible for managing Turner Strategic Planning, New Products, Research & Development, Network Operations, Turner Studios and Technology Development, and the CNN Systems, Technology and Engineering units. As lead strategist for Turner, he is charged with the assessment of long-term risks and opportunities, and the development of all strategic initiatives across the company’s domestic and international entertainment, news and sports portfolio. McCaffrey works closely with Time Warner on matters involving Turner Broadcasting and its parent company. He is based in Atlanta and reports to Philip I. Kent, chairman and CEO, TBS, Inc. McCaffrey joined TBS, Inc. in 1995 from the O&W Group, a worldwide consulting and systems development company specializing in providing technological and operations solutions to large corporate clients. Earlier in his career, he held positions in new product and business development at Beatrice Companies, and in brand management at Cadbury-Schweppes. McCaffrey earned his undergraduate degree at Cornell University and a Master’s degree in Business Administration at the Stern School of Business. He serves on the board of trustees of the Atlanta Botanical Gardens and the Georgia Partnership for Excellence in Education. Turner Broadcasting System, Inc., a Time Warner company, is a major producer of news and entertainment product around the world and the leading provider of programming to the basic cable industry. Jack McKeon Special Advisor to the Florida Marlins Jack McKeon has spent over fifty years in professional baseball. That career includes ten seasons as a catcher in the minor leagues, seventeen years as a minor league manager, stints as a manager of five Major League clubs, and front office positions with three Major League teams. His experience includes over 1,000 wins as a manager in both the minor leagues and Major Leagues. He has led one Major League team to a World Series appearance from the front office and another to a World Series title as a manager. McKeon received his first taste of managing in the Majors with Kansas City (1972-75) and later Oakland (1977-78). In 1980, he began a ten-year relationship with the San Diego Padres where he earned the nickname “Trader Jack” for his penchant for multi-player deals. As the vice president of Baseball Operations, McKeon assembled a club that experienced great success including an appearance in the 1984 World Series against Detroit. He later added the title of manager for the Padres from 1988-90. In 1993, McKeon joined the Cincinnati Reds organization as the senior advisor for player personnel. Following four seasons in the front office, he took over the managerial role for the Reds in 1997. McKeon held that spot through 2000, earning National League Manager of the Year accolades for a 96-67 season in 1999. 13 Conference Speakers McKeon was called back to baseball in 2003 when he was hired by the Florida Marlins after the season had already begun. When hired he was the third-oldest manager in Major League history at 72. By the end of the season, McKeon once again earned National League Manager of the Year recognition when he became the oldest manager to win the World Series. McKeon, the 2003 “Sportsman of the Year” by The Sporting News, went on to pace the Marlins to two more winning campaigns in 2004 and 2005. He is currently a special advisor to the Marlins. A graduate of Elon University, McKeon resides in Elon, NC. Bruce E. Mosler President and Chief Executive Officer, Cushman & Wakefield, Inc. Bruce E. Mosler, president and chief executive officer, Cushman & Wakefield, Inc., is executive in charge of the global real estate services firm, which has 11,000 employees and 192 offices in fifty-eight countries. As president and CEO, Mr. Mosler expanded C&W’s global quality services delivery through the 2005 acquisitions of Stiles & Riabokobylko, Russia’s largest real estate services firm, and Royal LePage, Canada’s leading real estate services firm. He has also overseen the growth and expansion of C&W’s Global Capital Markets & Principal Activities, which includes the number one-ranked national office investment sales practice in 2004, and the nationally top-ranked valuation group. In December 2004, Mr. Mosler was chosen in a poll of his peers as the Commercial Property News’ “Brokerage Executive of the Year,” an honor he repeated in 2005. In March 2002, CPN named Mr. Mosler as national “Property Services Executive of the Year.” William J. Pesce President and Chief Executive Officer, Wiley & Sons, Inc. William J. Pesce became president and chief executive officer of John Wiley & Sons, Inc. on May 1, 1998. A member of Wiley’s leadership team since 1989, Pesce previously served as chief operating officer with responsibility for all of the company’s global publishing operations. During Pesce’s career at Wiley, the company has consistently gained market share, improved profitability and increased shareholder value through a combination of organic growth and acquisitions. Since Pesce became president and CEO, Wiley has consummated three of the largest and most successful acquisitions in the company’s history. The Financial Times recognized Wiley as one of the “World’s Most Respected Companies.” Working Mother Magazine selected the company as one of the “100 Best Companies for Working Mothers.” FORTUNE magazine named Wiley one of the “100 Best Companies to Work For.” Pesce received his M.B.A. with honors from New York University, and he received his B.A. with honors from William Paterson University. Pesce is the first member of his family to earn a college degree. Pesce is on the Board of Directors of John Wiley & Sons, the Board of Overseers of NYU’s Stern School of Business, the Board of Trustees of William Paterson University and the Board of Directors of the Association of American Publishers. He is on the Executive Committee of the Business-Higher Education Forum. 14 Noah Pickus Interim Director, Kenan Institute for Ethics at Duke University Adjunct Professor, Public Policy and Business Noah Pickus is the interim director of the Kenan Institute for Ethics at Duke University where he teaches in the Terry Sanford Institute of Public Policy and The Fuqua School of Business. His portfolio includes business ethics consulting, organizational ethics research initiatives, and graduate education. He has consulted for PricewaterhouseCoopers, the Pew Charitable Trusts, the Smith-Richardson Foundation and other public and private organizations. His publications include True Faith and Allegiance: Immigration and American Civic Nationalism and Ethics and the Education of Policymakers. Noah received his Ph.D from Princeton University and he has held fellowships from the Thomas J. Watson Foundation, the A.W. Mellon Foundation, and the H.B. Earhart Foundation. Stuart H. Reese President and Chief Executive Officer, Massachusetts Mutual Life Insurance Company Stuart H. Reese is the president and chief executive officer at Massachusetts Mutual Life Insurance Company (MassMutual), headquartered in Springfield, Mass. Prior to being named to this position in June 2005, Reese served as executive vice president and chief investment officer, responsible for the management of the company’s General Account and a key advisor on the company’s overall business strategy. Reese also held various leadership positions at several MassMutual subsidiaries, serving as chairman and CEO of Babson Capital Management LLC; chairman of Cornerstone Real Estate Advisers LLC and as a member of the Board of Directors of Oppenheimer Acquisition Corporation. Reese joined MassMutual in 1993, coming from Aetna Life and Casualty Company. A native of Reading, PA, Reese earned a BA in biology at Gettysburg College. He earned his MBA with high distinction at the Amos Tuck School of Business Administration at Dartmouth College, where he was an Edward Tuck Scholar. John W. Rogers, Jr. Chairman and Chief Executive Officer, Ariel Capital Management, LLC John W. Rogers Jr. is the chairman and CEO of Ariel Capital Management, LLC—a money management firm and mutual fund company he founded in 1983. Today, Ariel has over $19 billion in assets under management. Rogers graduated with an AB in economics from Princeton University where he was also captain of the varsity basketball team. He is a recipient of the B.F. Bunn Trophy, an award given to the basketball team member who best exemplifies leadership both on and off the court. Rogers serves on a variety of corporate and civic boards including Aon Corporation; Bally Total Fitness; Exelon; McDonald’s; the Chicago Urban League and The University of Chicago. Conference Speakers Photo not available Marleah Rogers President and Chief Executive Officer, Emily Krzyzewski Family Life Center Marleah Rogers is the president and chief executive officer of the Emily Krzyzewski Family Life Center. Rogers brings to the center more than twenty-five years of experience in the corporate world as a leader in global businesses. Her background includes strategic development and planning, portfolio management and restructuring, new market entry and business startups, development of strategic partnership and business models and complex merger integration with large global companies. Rogers works with the executive board and expert advisors from the private and public sectors to provide the strategic direction and operational leadership necessary to support the achievement of the organization’s purpose and mission. Working with best practice delivery providers, the center helps at risk kids achieve academically today and develop the skills, confidence, character and capability to prepare them to become the future leaders of tomorrow. Using best practice providers and leveraging a network of partnerships has resulted in a collaborative team focused on positively impacting more kids. Previously, Rogers was a director at Navigant Consulting, Inc. A former United States Army Company Commander, Rogers has presented, co-led seminars and contributed to articles and books on Leading Large Scale Change and Transformational Leadership. Blair Sheppard President and CEO of Duke Corporate Education Blair Sheppard, former senior associate dean of The Fuqua School of Business, Duke University, is CEO of Duke Corporate Education, Inc. Duke CE was founded July 1, 2000 to serve the management education needs of global organizations, and serves as the Corporate Education arm of Duke University and the London School of Economics. Duke Corporate Education is the first full-service provider of customized, enterprise-wide management education to global organizations. Blair has played a leading role in the recent creation of two innovative management education programs at Fuqua. He conceived The Duke MBA Global Executive in 1996 and was instrumental in the school's key global strategy. He has extensive experience working with leading executives as a consultant and teacher in the areas of leadership, corporate strategy, negotiation, organizational relationships, and organization design. He has consulted to over 100 companies and governments in the areas of corporate strategy, relationship management, structure, and leadership, including Eli Lilly and Company, GlaxoSmithKline, Johnson & Johnson, IBM, Merrill Lynch, Deutsche Bank, ABB, AT&T, the Canadian Government, Ernst & Young, Ford, LaFarge, Morgan Stanley, Norfolk Southern, PricewaterhouseCoopers, Siemens, Toronto Dominion Bank, United States Postal Service, and Wachovia. His extensive research has been on the same topics with over fifty books and articles. Blair received his BA and MA from the University of Western Ontario and his PhD in social and organizational psychology from the University of Illinois. Sanyin Siang Managing Director & Senior Research Associate, COLE Sanyin Siang is managing director and sr. research associate of the Fuqua/Coach K Center of Leadership & Ethics (COLE) where she works to shape the center’s vision and strategies and develop its relationships with other organizations. Prior to joining Duke, Siang worked at the American Association for the Advancement of Science (AAAS) where she researched issues at the intersection of science, ethics, and law and served as deputy editor for its Professional Ethics Report. She was a co-founder and chair for the Info-Structure Security Dialogue, a group of government representatives, industry leaders and lawyers working to resolve IT and national security issues. She was also the associate online editor for the American Bar Association’s Science & Technology Law Section Newsletter. She also served as an editorial board member and ethics expert for the journal, Clinical Researcher, and also as contributing editor and writer to several publications including IEEE Spectrum, Science Magazine, and Elvesier’s HMS Beagle. She is an advisory board member for the publishing house, Literary Architects. Siang received her MBA and BSE from Duke University and was a recipient of the Angier B. Duke Scholarship for her undergraduate years. Sim B. Sitkin Professor of Management and Faculty Director, COLE Sim Sitkin is professor of management at The Fuqua School of Business at Duke University, where he is founding faculty director of the Center of Leadership and Ethics, director of the Center for Organizational Research, and formerly directed the Health Sector Management program. He also holds an appointment as Professor of Organization Science at the Free University of Amsterdam, where he is a fellow in the Centre of Comparative Social Studies. Sitkin was previously academic director at Duke Corporate Education and on the faculty of the University of Texas at Austin. Sitkin’s research focuses on leadership and control systems and their influence on how organizations and their members become more or less capable of change and innovation. He is widely known for his research on the effect of formal and informal organizational control systems and leadership on risk taking, accountability, trust, learning, M&A processes, and innovation. Sitkin’s publications include a book, The Legalistic Organization, and articles in a number of journals and edited books, and a number of teaching cases. His research has been funded by the National Science Foundation, as well as other foundation and corporate sources. Sitkin is currently working on three book projects, one focusing on leadership, a second focusing on the development and use of organizational control systems, and a third edited collection of article on control in organizations. Sitkin served as senior editor of Organization Science, associate editor of the Journal of Organizational Behavior, and as a member of the Board of Governors of the Academy of Management. He has also served internationally on numerous editorial and research review panels and organizational boards in the U.S., Canada, Australia, Israel, and Hong Kong. 15 Conference Speakers Sitkin has worked as a consultant and executive educator with many large and small corporations, non-profit and government organizations worldwide, including ABB, Alcoa, American Airlines, Carolina Power & Light, Cisco Systems, Compaq Computer, Credit Suisse First Boston, Deutschebank, Duke Medical Center, Ericsson, Glaxo, Hart Graphics, IBM, La Quinta, Maxcor, Omgeo, PricewaterhouseCoopers, Red Hat Software, R.H. Donnelley, Siemens, U.S. Dept of Justice (FBI, DEA), and Xerox Corporation. Sitkin received his PhD from Stanford University, his EdM from Harvard University, and his BA from Clark University. Rita Smith Dean, Ingersoll Rand University Rita Mehegan Smith is the dean of Ingersoll Rand University, reporting into the office of the chairman. Ingersoll Rand is a $10 billion global, diversified industrial company. Ingersoll Rand University is responsible for developing strategic organizational competencies, providing leadership education, and for driving the IR culture across the globe. Smith has over twenty-five years of progressive leadership roles in the learning and development field. She has led learning functions in a variety of Fortune 500 companies; including the travel, financial services, and high tech manufacturing industries. The combination of her MBA, and EdD, coupled with her Six Sigma background, enables her to leverage a practical, applied business approach to learning and development. Her professional writings, most recently in the 2005 Pfeiffer Annual, similarly reflect this pragmatism. Always active in ASTD, Smith is currently the chair for the 2007 ASTD International Conference and Expo. Jonathan M. Tisch Chairman and Chief Executive Officer, Loews Hotels Jonathan M. Tisch is chairman and chief executive officer of Loews Hotels and is co-chairman of the Board and a member of the office of the president of Loews Corporation, one of the largest diversified financial holding companies in the U.S. Tisch has engineered the company’s expansion as a leading luxury hotel chain, infusing the properties with a widely praised corporate culture that places a high value on partnerships. His leadership philosophy, explored in his best-selling book, The Power of We: Succeeding Through Partnerships, provides a blueprint for achieving success through partnerships that empower employees, satisfy customers, contribute to communities, and improve the bottom line. Tisch also hosts the television series, Open Exchange: Beyond the Boardroom, where he goes one-on-one with the nation’s leading CEOs. The program reveals the person behind the successful executive and shows that business is about more than just numbers, but rather guts, hard work, imagination and people. 16 He currently serves on the Board of Trustees for Tufts University, as well as on the boards of the Elizabeth Glaser Pediatric AIDS Foundation, the Tribeca Film Institute and the New York Giants football team, where he is also treasurer. Dan Warmenhoven Chief Executive Officer, Network Appliance Dan Warmenhoven is the CEO of Network Appliance, a leader in enterprise data management and open network storage solutions. Warmenhoven joined NetApp in 1994 and led the company's IPO in 1995. Today, NetApp has over 4,000 employees and distribution channels in over 120 countries. The company is included in the S&P 500 and NASDAQ 100 indices and has been ranked as one of Fortune magazine's 100 Best Companies to Work for in America the past four years. In 2004, Warmenhoven won the prestigious National Ernst & Young Entrepreneur of the Year award. In 2001, Business Week named Warmenhoven one of its Top 25 Managers for the year. Previously, he served as chairman, president, and CEO of Network Equipment Technologies. He is a veteran of Hewlett Packard and IBM. Warmenhoven holds a BS degree in Electrical Engineering, with honors, from Princeton University. Conference Moderators Cross-Fertilization at the Edge: Mutual Benefits of Business and Sports William Boulding Associate Dean, Daytime MBA, The Fuqua School of Business William Boulding is professor of business administration, associate dean of the Daytime MBA program, and co-director of the Duke Center for Customer Relationship Management at The Fuqua School of Business. He received his B.A. in economics from Swarthmore College and his Ph.D. in marketing from the Wharton School, University of Pennsylvania. His general research interest lies in the area of competitive strategy. Of particular interest to Boulding is evaluating how managers make decisions and how consumers respond to those decisions. He is a co-winner of the 1998 William F. O’Dell Award for the Journal of Marketing Research article that “made the most significant long-run contribution to the marketing discipline.” Boulding has served on the editorial boards of the Journal of Marketing Research, the Journal of Consumer Research, and the Journal of Service Research. He is a past associate editor for the Journal of Consumer Research, and a past area editor for Marketing Science. He was recently named to the “Emeritus Editorial Board” for Marketing Science. Leveraging Crisis as a Capability Enhancing Opportunity James Emery Visiting Assistant Professor of Management, Fuqua School of Business James Emery completed his PhD in Business (Management) in 2006 at The Fuqua School of Business, Duke University. He also holds an M.B.A. from Fuqua and a B.S. in Mechanical Engineering from Virginia Tech. Emery’s general research interests in leadership and learning emerged from years of strategic management consulting work with health care organizations. His dissertation examined how personal loyalty emerges in leader-follower relationships and how loyalty affects subsequent follower behavior, including approaches to dissent. Emery’s other current research, executive education and consulting activities focus on issues associated with leadership development and knowledge sharing in organizations. He has been a leadership coach to executives in private industry and public agencies over the past four years. Emery will be teaching the Power and Politics elective course in Duke’s daytime M.B.A. program this fall. Boulding’s teaching interest focuses on understanding the company-customer “value interface,” i.e., the interface of value creation for customers and value creation for firms. He has been cited for teaching excellence in various editions of the book BusinessWeek Guide to the Best Business Schools spanning a period of two decades, including the most recent edition (2003) and a “four-star” rating in the 1995 edition. He is also the 1997 recipient of the Bank of America Faculty Award “for excellence in teaching, research, leadership and service.” With respect to industry contact, he has engaged in sponsored research, consulting, or executive development with a number of companies including IBM, AT&T, Bank of America, Sears, Eli Lilly, Blue Cross/Blue Shield, Ford Motor Company, U.S. Postal Service and Citibank. 17 Conference Moderators The Role of Leadership in High Growth Jon Fjeld Professor of the Practice, The Fuqua School of Business Executive Director, Center for Entrepreneurship and Innovation Jon Fjeld has spent over twenty years in marketing, engineering and general management in start-ups and public companies, as well as five years in academia. From December, 2000, until July, 2004, he served as vice president of engineering for Align Technology in Santa Clara, CA. Between 1995 and 2000, he served as CEO of two RTP venture backed firms: Geomagic, a 3D software company and NetEdge Systems, a data networking equipment company. Prior to that, Fjeld spent thirteen years at IBM, where he served in a number of management and executive positions within the networking and software business units. He began his professional career as an assistant professor in the philosophy department at Duke University. Fjeld holds a Ph.D. and MA in philosophy from the University of Toronto, an MBA from Duke University, an MS in computer science from the University of North Carolina at Chapel Hill, and a BA in mathematics and philosophy from Bishop’s University. Failure is Not an Option: High Reliability Organizations on the High Stakes Edge Jeffrey T. Glass Director, Pratt School Master of Engineering Program, Duke University Jeffrey T. Glass is a professor and the director of the Pratt School’s Master of Engineering Management Program at Duke University. He also holds the Hogg Family endowed chair in Engineering Management and Entrepreneurship. Previously, he was the vice president of R&D for Kobe Steel USA Inc. and prior to joining Kobe Steel, he was a tenured faculty member in the Department of Materials Science and Engineering at North Carolina State University. He has published over 120 papers and book chapters, edited six books and is a co-inventor on eleven patents. He served as a member of a Presidential Science Advisor’s committee for the assessment of diamond technology in Japan and has received two teaching awards and the National Science Foundation Presidential Young Investigator award. 18 Leveraging the Organizational Edge – Building Partnerships and Alliances Kimberly Jenkins Executive-in-Residence Pratt School of Engineering, Duke University Kimberly Jenkins is the former president of the Internet Policy Institute (IPI), a research institute created to provide analysis of global Internet policy issues. Prior to starting IPI, Jenkins founded and managed Microsoft’s Education Division and ran Market Development for NeXT, a hardware and operating systems company founded by Steven Jobs. Jenkins is a magna cum laude graduate of Duke University, with a B.S. in Biology and Ph.D. in Higher Education Administration. She currently serves on the Duke University Board of Trustees as a member of Executive Committee and chair of the Committee for Institutional Advancement. She is also a member of the Duke University Health Systems Board and the Kenan Institute for Ethics Board. Creating the Entrepreneurial Edge within Large Companies Richard P. Larrick Associate Professor of Management, The Fuqua School of Business Rick Larrick is an associate professor of management at Duke University’s Fuqua School of Business. His research focuses on decision making, negotiation, group processes, and social networks. He has published in the Journal of Personality and Social Psychology, Psychological Review, Cognitive Psychology, Organizational Behavior and Human Decision Processes, and Research in Organizational Behavior, and is an associate editor for the journal Management Science. Larrick teaches courses on organizational behavior, negotiation, and power and politics in organizations. Prior to joining Duke, he taught at Northwestern University (1991-1993) and at the University of Chicago (1993-2001). Larrick received his B.A. in psychology and economics at the College of William and Mary and his Ph.D. in social psychology from the University of Michigan. Conference Moderators The Leadership Edge: Being a Trusted Advisor Joseph N.G. LeBoeuf Colonel, US Army, Retired Professor LeBoeuf recently retired as a Colonel after thirty-five years in uniform. His last assignment was as an academy professor at the United States Military Academy at West Point, where he was the deputy head of the Behavioral Sciences and Leadership Department, director of organizational studies and director, Tactical Officer Education Program (TOEP), the graduate degree granting program that awards a Masters Degree in Leadership and Counseling. His expertise is in leadership education, leader development and organizational culture and change. He has been intimately involved in building the leadership and leader development programs at USMA and throughout the Army, helped author much of the Army’s leadership doctrine, and served as an advisor to the Army’s Chief of Staff in reshaping Army culture to better integrate training and leader development, and to facilitate Army Transformation. Upon retirement from the Army in 2003, LeBoeuf joined The Fuqua School of Business as an adjunct professor of management to teach leadership and management in the Daytime and Executive MBA programs, work in COLE, and advise the COLE Leadership Fellows. His courses include Managerial Effectiveness, and Facilitation, Coaching and Mentoring and Valuing Human Assets. Outside of his Fuqua responsibilities, he serves as a consultant with Duke Corporate Education. He recently participated as the lead consultant with ANSER, Inc. on a 9-month study of the Air Force Academy’s leader and character development program for the Secretary of the Air Force. LeBoeuf has been a contributing author on a number of books and other publications for the United States Military Academy and the US Army to include FM1, The Army, FM100-1, Army Leadership, US Army’s Concept for Officership, and a chapter in the book, Future of the Army Profession (McGraw-Hill, 2003). He was a principal author for the report Developing Leaders of Character at the U.S. Air Force Academy: From “First Contact” to Commissioning. His research and writings have also appeared in Military Review, The Teaching of Sociology, and the Journal of Consulting Psychology. Can Leaders Be Taught? Creating a Competitive Edge by Growing Your Own Greg Marchi Managing Director, Duke University Continuing Education A successful business professional in his own right, Greg Marchi brings a valuable blend of academic, “real world” and executive education experience to Duke Corporate Education and its clients. As a managing director at Duke CE, Marchi works closely with global firms to design and deliver highly customized corporate education programs aligned to their desired business outcomes. With experience in both traditional and non-traditional learning methods and deep roots in the functional disciplines of marketing, finance, and strategy, Marchi has designed and developed leadership, general management, marketing, finance, business strategy and sales programs for middle and senior managers. Marchi also orchestrates and facilitates courses, manages budgets, provides project leadership, and sources world-class faculty while leading a team co-located in the United States and United Kingdom. Marchi brings a true global perspective to his clients, having designed and delivered programs in China, India, the United Arab Emirates, the U.K. and western Europe, Mexico, and throughout the United States. Before joining Duke CE full time, Greg was part of the Duke CE faculty network, helping with course design and teaching. He developed his communication skills, CRM skills, and general management expertise as a consultant with the Public Policy Institute at Georgetown University; as the President and Founding Partner of Captus Communications, an integrated marketing communications firm in Washington, D.C.; and as the vice president of marketing for mindSHIFT Technologies. In addition to having served as an adjunct professor of marketing at Furman University, Marchi has held senior positions at large and mid-size advertising agencies including Leo Burnett, W.B. Doner, and The Leslie Agency. He has worked with many global blue-chip companies including IBM, Microsoft, Sprint PCS, Black & Decker, Ford, Dow Brands, HSBC (Hong Kong and Shanghai Banking Corporation), Philip Morris, Honeywell, Kellogg’s, and Ingersoll Rand. Greg earned an MBA in Marketing/Finance from Indiana University in Bloomington, Indiana. 19 Conference Moderators Innovations for Global Media Devavrat Debu Purohit Professor of Business Administration, The Fuqua School of Business Debu Purohit is professor of business administration at The Fuqua School of Business, and served as the associate dean of the Cross Continent Program. Previously, he was on the faculty of the Haas School of Business at the University of California, Berkeley. He has published extensively in journals such as Marketing Science, Management Science, Journal of Consumer Research, and Journal of Marketing Research. His dissertation, “A Theoretical and Empirical Analysis of Product Obsolescence,” won the Doctoral Dissertation Award from the American Marketing Association. He also won the John Little Best Paper award for his 1997 article, “Dual Distribution Channels: The Competition Between Rental Agencies and Dealers,” published in Marketing Science. He has been a finalist for this award on two other occasions in 1994 and 1999. He has won numerous teaching awards in Duke’s MBA programs. He was recognized by the MBA Weekend Executive Class of 2000 and the Class of 2002 with the Best Teacher award, and by the 2002 Daytime MBA class with the Daimler Chrysler Corporation Award for Innovation and Excellence in Teaching. His teaching and research interests are in marketing high technology products and marketing strategy. He teaches a second year elective on Marketing of High technology in the MBA program. He has been involved in executive education programs at Duke as well as the University of California, Berkeley. He teaches in various executive education programs such as Marketing Leadership Forum, Program for Manager Development. In addition, he teaches in custom executive education programs for companies such as ABB, Ericsson, IBM, Microsoft, Progress Energy and Siemens. 20 Leading Winning Teams – Lessons from Baseball Bob Rathbun Sports Broadcaster Bob Rathbun’s broadcast career started at the ripe, old age of 12 when he was asked to broadcast a half-inning of an American Legion baseball game. And he hasn’t stopped since! Since that night at Newman Park in Salisbury, North Carolina, Bob has gone on to become one of the most respected and popular sports broadcasters in the country. Annually, Bob broadcasts well over 100 games and events. He is the signature voice of Fox Sports Net South, handling the networks’ main play-by-play responsibilities for the Atlanta Braves and the Atlanta Hawks. He also announces numerous college football, basketball, and baseball games for FSN South, as well as reporting for the Southern Sports Report. Bob is also back for his 14th season calling the action for Atlantic Coast Conference basketball on the Jefferson-Pilot/Raycom regional network. A seven-time state sportscaster of the year in Virginia and Georgia, Bob has garnered three Emmy awards for his broadcasting excellence. In 2004, Bob expanded his work into the realm of motivation, leadership and team building, as he joined John Maxwell’s Maximum Impact speakers bureau as a host and speaker. Bob is also a past host of Nightingale-Conant’s Success Streams audio series. Now, Bob has taken what he has learned as an announcer and interviewer and put it all together as a keynote speaker and lecturer. Conference Sponsors and Alliance Partners 2006 Conference sponsors include: American Express Company is a diversified worldwide travel, network and financial services provider founded in 1850. It is a leader in charge and credit cards, Travelers Cheques, travel, financial planning, investment products, insurance, and international banking. ARAMARK Corporation is a world leader in providing award-winning food and facilities management services to health care institutions, universities and school districts, stadiums and arenas, international and domestic corporations, as well as providing uniform and career apparel. ARAMARK was ranked number one in its industry in the 2004 FORTUNE 500 survey and was also named one of “America's Most Admired Companies” by FORTUNE magazine in 2004, consistently ranking since 1998 as one of the top three most admired companies in its industry as evaluated by peers. Headquartered in Philadelphia, ARAMARK has approximately 200,000 employees serving clients in nineteen countries. CNN, a division of Turner Broadcasting System, Inc., a Time Warner Company, is one of the world's most respected and trusted source for news and information. Its reach extends to sixteen cable and satellite television networks; two private place-based networks; two radio networks; wireless devices around the world; nine Web sites, including CNN.com, the first major news and information Web site; and CNN Newsource, the world's most extensively syndicated news service. Cushman & Wakefield is the world’s largest privately held real estate services firm. Founded in 1917, the firm has 164 offices in forty-nine countries around the globe, and 11,000+ talented professionals. Cushman & Wakefield delivers integrated solutions by actively advising, implementing and managing on behalf of landlords, tenants, and investors through every stage of the real estate process. These solutions include helping clients to buy, sell, finance, lease, and manage assets. We also provide valuation advice, strategic planning and research, portfolio analysis, and site selection and space location assistance, among many other advisory services. Financial Times is firmly established as one of the world's leading business information brands, internationally recognized for its authoritative, accurate, and incisive news, comment and analysis. Whether in print or online, the Financial Times is essential reading for the global business community. Printed in twenty-four sites worldwide, the Financial Times newspaper currently has a daily circulation of over 440,000 and a readership of more than 1.5 million people worldwide. FT.com is one of the world's leading business information portals, and the Internet partner of the Financial Times. It combines agenda-setting editorial content with comment and analysis, relevant financial data, discussion groups, unique dossiers on key business people and a range of tools to search the web, manage a working day and seek out leisure opportunities. FT.com has 3.6 million unique monthly users that generate over 59.6 million monthly page views. Heidrick & Struggles International, Inc. is the world's premier provider of senior-level executive search and leadership consulting services, including talent management, board building, executive on boarding and M&A effectiveness. For more than fifty years, we have focused on quality service and built strong leadership teams through our relationships with clients and individuals worldwide. Today, Heidrick & Struggles leadership experts operate from principal business centers in North America, Latin America, Europe and Asia Pacific. For more information about Heidrick & Struggles, please visit http://www.heidrick.com. continued on page 22 21 Conference Sponsors and Alliance Partners Founded in 1807, during the presidency of Thomas Jefferson, John Wiley & Sons, Inc. is one of the world’s most respected publishing companies. Wiley’s three core businesses include scientific, technical and medical journals, encyclopedias, books, and online products and services; professional and consumer books and subscription services; and educational materials for undergraduate and gradate students and lifelong learners. The company has operations in the United Sates, Canada, the UK, German, Asia, and Australia. The Financial Times recognized Wiley as one of the “World’s Most Respected Companies.” Working Mother Magazine selected the Company as one of the “100 Best Companies for Working Mothers.” FORTUNE magazine named Wiley one of the “100 Best Companies to Work For.” *Frances Hesselbein, chairman of the Leader to Leader Institute and former CEO and distinguished Medal of Freedom winner of the Girl Scouts of America, will be signing her new book, The Leader of the Future 2: Visions, Strategies, and Practices for the New Era, at the Wiley booth immediately following the Keynote Address by William J. Pesce, President & CEO, John Wiley & Sons, Inc. MassMutual Financial Group companies – with more than $395 billion in assets under management as of December 31, 2005 – provide life insurance, annuities, disability income insurance, long-term care insurance, retirement planning products, structured settlement annuities, trust services, money management, and other financial products and services. The MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) and its affiliates, which include: OppenheimerFunds, Inc.; Babson Capital Management LLC; Baring Asset Management Limited; Cornerstone Real Estate Advisers LLC; MML Investors Services, Inc.; The MassMutual Trust Company, FSB; MML Bay State Life Insurance Company; C.M. Life Insurance Company; and MassMutual International, Inc. 22 2006 CONFERENCE COMMITTEE Alliance Partners are companies who recognize the conference as a key leadership development program for their employees or customers by sending five or more members of their organizations to the conference. AIG SunAmerica Eisenhower Fellowships Federated Investors, Inc. General Mills GlaxoSmithKline HBSC Bank USA, N.A. R.H. Donnelley Sun Life Financial Distributors, Inc. Wachovia Corporation Wyeth Sim Sitkin (Committee Chair) Professor of Management and Faculty Director, COLE The Fuqua School of Business Mike Cragg Assistant Athletics Director & Director of Basketball Legacy Fund Duke University Athletics Mike Hemmerich Associate Dean for Marketing and Communications The Fuqua School of Business Paul Baerman Director, Marketing Duke Corporate Education Noah Pickus Interim Director, The Kenan Institute for Ethics Duke University Sanyin Siang Managing Director & Sr. Research Associate, COLE Fuqua School of Business Tom Kosempa Director of Major Gifts The Fuqua School of Business Rick Staelin Edward and Rose Donnell Professor of Marketing Fuqua School of Business Bob Markley Director of Corporate Relations The Fuqua School of Business Sally Webb Managing Director Special Event Company CONFERENCE MARKETING AND OPERATIONS TEAMS Conference Management Team Tejumade Ajasa Program Manager, COLE The Fuqua School of Business Miji Bell Marketing & Communications Manager The Fuqua School of Business Rachel Day Speaker and Sponsors Manager Special Event Company Deirdre O’Neill Attendees Management Special Event Company Kate Hollingsbee Speaker and Sponsors Manager Special Event Company SPECIAL THANKS TO Stephen Windham (student volunteer coordination) Associate Director of Corporate Relations Fuqua School of Business Special thanks for help and cooperation to: Faculty and staff volunteers, COLE Leadership Fellows, and other Duke Students Sponsor and speaker staffs Duke Police Department Duke Television Studios Fuqua Multimedia 23 Notes ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ 24 Developing Leaders. Accelerating Careers. Around the World The Duke Executive MBA develops leaders and accelerates careers in several innovative and flexible delivery formats that accommodate a full-time work schedule in a global environment. The Duke MBA Global Executive ■ Cross Continent Weekend Executive ■ Duke Goethe Executive MBA • Recognized worldwide: Ranked No. 4 U.S.News & World Report, No. 5 Financial Times • Fuqua’s faculty, ranked in the Top 10 by BusinessWeek, teach in all of Duke’s MBA programs To learn more visit DukeExecutiveMBA.com COLE Advancing leadership and ethics through research and education For general information or specific questions, contact COLE. E-mail: [email protected] Phone: 919.660.7992 Fax: 919.681.6244 The 6th Annual Fuqua School of Business and Coach K Leadership Conference 2007 THEME: Building World-Class Leadership Teams Future Fuqua School of Business and Coach K Leadership Conference Dates: Mike Krzyzewski / Duke Men’s Basketball Coach / Executive-in-Residence, Fuqua/Coach K Center of Leadership & Ethics OCTOBER 15 - 17, 2007 DUKE UNIVERSITY 2007 – October 15 - 17 2008 – October 20 - 22 2009 – October 19 - 21 2010 – October 18 - 20 Convened by the Fuqua / Coach K Center of Leadership & Ethics (COLE) in collaboration with Duke Athletics, The Kenan Institute for Ethics and Duke Corporate Education