ClickBank - Hypertouch® Inc.
Transcription
ClickBank - Hypertouch® Inc.
- ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● About Us Customer Service Featured Publishers: When you login you agree to the terms stated in the ClickBank Client Contract. * Required Nickname (Username): * Password:* Login Reset Forgot your password? Change it here. 1 2 3 4 5 6 7 8 9 #Software Downloads :: TOP CONVERSIONS!# *** SURVEYSCOUT Pays 75% Converts 15%+!! GET PAID TO SHOP AND EAT! EARN 75% COMM FROM #1 PRODUCT IN COMP & INTERNET - NEW *VISTA CERTIFIED REGISTRY CLEANER = 75%* TV SHOWS. BEST CONVERTING!!! 75% COMM *** 5 x CONVERTING *** GET CASH FOR SURVEYS: Make $24.92/sale ! ==> Converting Like CRAZY!! <============ For security your email address(es) and phone number must be kept up to date. Not a member? Signup for an account. Mobile device login - click here Featured Products: Products You Can Sell: 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 TOP PAYOUTS & BONUSES: ERRORNUKER - 65% GET PAID FOR YOUR OPINION! Earn 75% Comm **NEW*~*HOT** SURVEYS! $25.10 PER SALE! 100% FREE GOOGLE PROFITS #1 AntiSpyware.com Vista Certified 75%! New product from the Noadware.net Team 25 Sites that Convert! - 75% & Bonuses! FORECLOSURE LISTINGS PAYS 50% + Rebills >Finally a NEW PROGRAM that MAKES MONEY< ------- OUR #1 SELLING PRODUCT! -------FORECLOSURE SITE TOP CONVERSION + REBILLS ~~~Ad-Ware INCREASED $$$/SALE!!!!!~ 13 sites with explosive conversions 75% TOP AFFILIATES EARN 5 FIGURES Investigative site - Very strong backend! ***MAKE MONEY DAILY! EASY, FAST!*** $$ HOT PRODUCT PAYS 75% PER SALE $$ .........-->Your FREE AFFILIATE WEBSITE! © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/login.htm [9/30/2007 3:08:31 PM] Legal & Policies - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● About Us Home | ● Legal & Policies | ● Customer Service Business Development Welcome to the ClickBank Document Library! You can conveniently search the ClickBank legal and policy documents by using the categories below. Please select the legal or policy category you are looking for: ● ● ● ● ● ● ● Accounting Privacy Security DMCA Notice Network Abuse Legal Client Contract If you can't find the information you desire fill out a service request form and an account representative will assist you. The service request forms can be located in the "Contact Us" area of the site. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/legal.html [9/30/2007 3:08:37 PM] About Us Contact Us - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● Customer Service Contact Us Contact Us ClickBank is dedicated to providing the highest levels of customer service. If you need assistance please submit an online support ticket to our customer service department by clicking on one of the categories below. Our customer service department is available to assist you Monday through Friday from 7:00 a.m. through 6:00 p. m. (Mountain Time). Customer Service Tools If you can't find the answer to your question in the FAQ Library please fill out a service request form and a customer service respresentative will assist you. Please do not submit the same question through each of the different forms. This will only cause a delay in our response to you. Customer Questions Purchase Questions Do you need assistance with a purchase that you made through ClickBank or with a charge that appears on your statement from ClickBank? Publisher and Affiliate Questions Publisher and Affiliate Questions Please check out our FAQ Library for answers to the most commonly asked questions that we receive from our publishers and affiliates. If you still have questions that are not answered in the FAQ, or if you need further assistance with your account, please use this form. Report Network Abuse or Spam Report Network Abuse or Spam Need to report network abuse or spam? Business Development Interested in Becoming a Partner? If you'd like information on becoming a ClickBank Partner. For the most prompt service, please use the forms above. To help us answer all of our clients and customers as quickly https://www.clickbank.com/contact_us.html (1 of 2) [9/30/2007 3:08:39 PM] About Us Contact Us - ClickBank as possible, be sure to only submit one email per inquiry. If you have problems with the forms above, you may contact us via fax or traditional mail. Please be sure to include the following information with your fax or mail so that we can contact you with the most complete answer possible: your first and last name and an email address AND phone number. If you are a customer, please also include your ClickBank order number. If you are a publisher or an affiliate, please include your ClickBank username. To reach us by fax, please dial: 1-208-342-3934. To reach us by mail, please use the following address: Click Sales Inc 917 S. Lusk Street, Suite 200 Boise ID 83706 USA © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/contact_us.html (2 of 2) [9/30/2007 3:08:39 PM] FAQ Library - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● About Us Customer Service Contact Us Welcome to the ClickBank FAQ Library! The ClickBank FAQ Library is a great resource for customers, affiliates, and publishers to find answers to their most common questions. Because we want to answer your questions and solve your problems as quickly as possible, we've also addressed our most common support issues within this FAQ tool. Just select the category of your question from the list below. Please select a category: Customer Help General Account Help Return and Cancellation Policy FAQ ● Shopping FAQ ● Account FAQ Accounting FAQ ● Marketplace FAQ ● Recurring Billing FAQ (New!) ● Stats FAQ Affiliate Help Affiliate FAQ Hoplink FAQ ● Referral Program FAQ Publisher Help ● ● ● ● ● ● Payment Link FAQ Publisher FAQ We encourage our publishers and affiliates to read through all of the FAQs under General Account Help, Affiliate Help, and Publisher Help, regardless of whether you are a publisher or an affiliate. You may get great ideas on how to use your ClickBank account in other ways to earn additional income. Have a specific inquiry? If you can't find the information you desire fill out a service request form and an account representative will assist you. The service request forms can be located in the "Contact Us" area of the site. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/faq.html [9/30/2007 3:08:42 PM] Advertise! - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● About Us Customer Service Advertise! Advertise your products to thousands of successful ClickBank affiliates. Advertising rates start as low as $10/day. Location 1: Login Page Description of space: 27 one-line ads Availability: None - Click here to add your name to the wait list. Location 2: Marketplace Home Description of space: 6 three-line ads Availability: None - Click here to add your name to the wait list. Location 3: Marketplace Category Pages Description of space: 9 categories to choose from, each category main page has 8 three-line ad slots available. Availability: None - Click here to add your name to the wait list. https://www.clickbank.com/advertise.html (1 of 2) [9/30/2007 3:08:49 PM] Advertise! - ClickBank © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/advertise.html (2 of 2) [9/30/2007 3:08:49 PM] Referral Program - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● About Us Customer Service Make Extra Money Promoting ClickBank! ClickBank's referral program is a great way for you to promote ClickBank and earn extra commission. Earn 20% of the $49.95 activation charge when your referred publisher activates their account. Additionally, earn 5% of ClickBank's typical markup of each sale that your recruited publisher makes for one calendar year. ClickBank's typical markup on every sale is $1 + 7.5% of the sale price, so you earn about $0.09 to $0.99 on every sale. See the referral commissions chart below: $10 sale = $0.09 $20 sale = $0.13 $30 sale = $0.16 $40 sale = $0.20 $50 sale = $0.24 $100 sale = $0.42 $150 sale = $0.61 $200 sale = $0.80 $250 sale = $0.99 commission commission commission commission commission commission commission commission commission Get started today. It's simple! 1. Create promotional material and start promoting ClickBank on your site 2. Use the special referral hoplink (i.e., reseller link) to drive new publishers to ClickBank sign up 3. When new publishers register via your hoplink, you earn a 20% commission on the activation charge paid when the publisher activates their account 4. In addition, you automatically earn 5% of ClickBank's markup on every sale made by that publisher for a full calendar year after their initial signup date For additional information, reference our Referral Program FAQ. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/referral_program.html [9/30/2007 3:08:52 PM] Site Map - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● Welcome to the ClickBank sitemap! ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Home Sign Up Login Marketplace Sell Products ❍ Publisher Home ❍ Why ClickBank ❍ Getting Started ❍ Sign Up ❍ FAQ ❍ Tools Promote Products ❍ Affiliate Home ❍ Sign Up ❍ Marketplace ❍ FAQ ❍ Tools Buy Products ❍ Shopping Home ❍ FAQ About Us ❍ About Us Home ❍ Legal & Policies ❍ Business Development Customer Service ❍ Customer Service Home ❍ FAQ Library ❍ Contact Us 2007 ClickBank Contact Us FAQ Library Legal & Policies Recurring Billing New! Advertise Referral Program Sitemap © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/sitemap.html [9/30/2007 3:08:54 PM] About Us Customer Service Digital Products Retailer: Affiliate Program & Sell Online - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● About Us Customer Service Welcome to ClickBank, the Internet's leading retailer of digital products. ClickBank is the Internet's largest digital marketplace, where thousands of the web's most popular products are sold every day. Whether you're looking to buy, sell, or promote digital products, ClickBank is for you. Sell Your Digital Products Today! Leverage over 100,000 ClickBank affiliates to find customers for your digital products and multiply your profits. Account setup is simple & fast. Find out why over 10,000 publishers already trust ClickBank. More Details... Promote Products & Earn Commission Today! Setup is free, fast and you'll have instant access to over 10,000 products with commissions as high as 75%. You'll appreciate our fast & accurate tracking system and dependable payment services. We've never missed a scheduled payment! More Details... Dedicated Customer Service! ClickBank has established an experienced support team dedicated to your success. Our customer service representatives are available to quickly and effectively resolve your account setup, maintenance and order related support needs. More Details... © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap ClickBank is not a chartered bank or trust company, or depository institution. ClickBank is not authorized to accept deposits or trust accounts and is not licensed or regulated by any state or federal banking authority. https://www.clickbank.com/index.html [9/30/2007 3:09:00 PM] - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Affiliate Home | ● Sign Up | ● Marketplace | ● FAQ | ● Tools | ● Customer Service Resources ClickBank Signup Form Use your mouse, or tab and shift tab to move from blank to blank. * Required Where shall we send your checks? Country:* UNITED STATES Payee Name:* Street / PO Box:* Suite or Apt #: City:* State / Province:* Zip / Post Code:* How can we contact you? Your first name:* Your last name:* Your email address (example: [email protected]): * Your phone number (required!):* ext: Address of your web site (if any): Select a nickname for your new account Account Nickname ‡ (5-10 letters & digits):* ‡ the nickname you choose will be the "ClickBank ID" for your account. It will be visible to the customer every time we sell one of your products, and will appear on the memo line when we send you a check. Keep in mind that the nickname cannot be changed once your account has been opened. Agree to our terms and conditions By clicking SUBMIT below you consent to the following terms: http://www.clickbank.com/affiliateAccountSignup.htm?key= (1 of 2) [9/30/2007 3:09:05 PM] About Us - ClickBank ● ● ● ● ● Accounts containing invalid contact information (email address, phone number, etc) may be deleted without notice. Accounts with no logins for 90 days may be deleted without notice. Accounts associated with network abuse (including unwelcome email, crossposting, mousetraps, or respawning windows) will be suspended without notice. Accounts associated with promotions that conflict with ClickBank's Return and Cancellation Policy will be suspended without notice. Payment is always subject to the terms of the Accounting Policy and the Client Contract. Submit © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap http://www.clickbank.com/affiliateAccountSignup.htm?key= (2 of 2) [9/30/2007 3:09:05 PM] ClickBank Marketplace - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Affiliate Home | ● Sign Up | ● Marketplace | ● FAQ | ● Tools | ● About Us Customer Service Resources Sponsored Links Top Converting Foreclosure Site Affiliates EARN 50% per sale. www. foreclosuredata. com Search the ClickBank Marketplace Category: All Categories Subcat: All Sub-Categories Sort Popularity by: Keywords: Product All Products Type: Show: 10 Go results per page Reset Use the ClickBank Marketplace drop-down categories and sub-categories, the keyword search engine, and the sort by function to find digital products. Click "view pitch page" under the product to view how the product will be presented to customers. Check the stats under each product to determine how much you can earn for converted customer referrals. Once you have a product you want to promote, click "create hoplink" under the product and begin referring sales today. Search Help | Rankings Help | Marketplace FAQ List of Categories Business to Business Health & Fitness Home & Family Computing & Internet Money & Employment Marketing & Ads Fun & Entertainment Sports & Recreation Society & Culture #1 Converting Registry Cleaner Affiliates EARN 75% per sale. www.RegCure.com Make Money with Google! Affiliates EARN 70% per sale. www.3500weekly. com Top Converting PC Cleaner Affiliates EARN 75% per sale. www.netcom3.com #1 Affiliate Commissions Affiliates EARN 75% per sale. www.RegistryFix. com Best Anti-Spyware Program Affiliates EARN 65% per sale. www. SpyWareNuker.com https://www.clickbank.com/marketplace.htm (1 of 2) [9/30/2007 3:09:11 PM] ClickBank Marketplace - ClickBank © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/marketplace.htm (2 of 2) [9/30/2007 3:09:11 PM] Sell Online: eBook, Software or Digital Product - ClickBank Home | Sign Up | Marketplace | My Account | Search... Sell Products ● ● Promote Products ● Buy Products ● ● ● Publisher Home | ● Why ClickBank | ● Get Started | ● Sign Up | ● FAQ | ● Tools | ● About Us Customer Service Resources If you have a digital product or service to sell, consider the benefits of becoming a ClickBank publisher. ClickBank sells thousands of the web's most popular products every day. Becoming a publisher allows you to list your products for sale in our high-traffic marketplace and take advantage of our extensive affiliate network. ClickBank offers customers a safe, efficient shopping experience. Our simple checkout offers customers a wide variety of payment options -- a welcome convenience that increases sales. Our friendly customer service guarantees satisfaction even after the sale. ClickBank has over 100,000 affiliates who are ready to promote digital products. Sign up today as a ClickBank publisher and harness the power of this incredible marketing resource. As a ClickBank publisher, you can decide the commission rate you are willing to offer affiliates who actively market and promote your product. Acting as a trusted partner, ClickBank's sophisticated affiliate tracking systems will accurately award commissions and pay affiliates on your behalf. And the best part is, you only pay if there is a sale, which means that your marketing dollars are 100% effective. Can you say that about the money you've spent on other marketing programs? Here are just a few of the features and benefits over 10,000 publishers can't stop talking about: ● ● ● ● ● ● Reach millions of customers worldwide. Enable a huge network of experienced affiliates to promote your product. Track product sales with extensive real-time reporting. Keep customers happy with our reliable customer service. Experience accurate and on-time payments to publishers and affiliates. New! ClickBank now offers recurring billing, which allows you to sell subscriptions, memberships, and monthly access to digital products and still take advantage of our affiliate program! ClickBank makes it easy to become a successful publisher. Get started today and gain access to our marketplace and to our huge affiliate network. Just follow these simple steps and start earning right away: ● ● ● ● ● Sign up with us, Agree to let us sell your products, Maintain a promotional web site that explains your products to potential customers, Provide delivery page and technical support email address for your products, and Deliver your product and membership access (when applicable) and provide technical support for the customers https://www.clickbank.com/sell_products.html (1 of 2) [9/30/2007 3:09:14 PM] Sell Online: eBook, Software or Digital Product - ClickBank © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/sell_products.html (2 of 2) [9/30/2007 3:09:14 PM] Affiliate Program: Promote Products - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Affiliate Home | ● Sign Up | ● Marketplace | ● FAQ | ● Tools | ● Customer Service Resources ClickBank affiliates are Internet marketers who earn commissions by promoting ClickBank products. Once you sign up as an affiliate, your internet marketing skills can lead to additional income. Here are just a few of the features and benefits over 100,000 affiliates just can't stop talking about: ● ● ● ● ● ● ● Simple, fast, and free account setup. Over 10,000 products to promote. Commissions as high as 75%. High-converting products drive high ROI on your marketing programs. Reliable and accurate tracking gives you credit for your successful marketing strategies. We manage the publisher relationships, so you always get paid what you are owed. Since our first day of business in 1998, we've never missed a payment. ClickBank makes it easy to become a successful affiliate. Opening an account and gaining access to our marketplace will provide opportunities you can't afford to miss. Just follow these simple steps and start earning right away: 1. 2. 3. 4. Sign Up as a ClickBank affiliate. Search the ClickBank marketplace for products to promote. Incorporate our simple "hoplink" into your marketing campaign. Earn commission on every sale, plus extended commissions on recurring billing products. (New!) © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/promote_products.html [9/30/2007 3:09:17 PM] About Us ClickBank Catalog - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Shopping Home | ● About Us Customer Service FAQ Sponsored Links Search the ClickBank Catalog Category: All Categories Subcat: All Sub-Categories Keywords: Product All Products Type: Show: 10 Go results per page Reset The ClickBank Catalog is the ideal place for one-stop digital product shopping. It's easy to find what you're looking for with the drop-down categories and sub-categories along with the keyword search engine. Each of the products comes with our "100% Satisfaction Guarantee". You can trust that your privacy is our first concern. ClickBank does not use your personal information for any marketing activities. Search Help List of Categories Business to Business Health & Fitness Home & Family Computing & Internet Money & Employment Marketing & Ads Fun & Entertainment Sports & Recreation Society & Culture Best Anti-Spyware Program Affiliates EARN 65% per sale. www. SpyWareNuker.com Top Converting Foreclosure Site Affiliates EARN 50% per sale. www. foreclosuredata. com Top Converting PC Cleaner Affiliates EARN 75% per sale. www.netcom3.com #1 Converting Registry Cleaner Affiliates EARN 75% per sale. www.RegCure.com Make Money with Google! Affiliates EARN 70% per sale. www.3500weekly. com #1 Affiliate Commissions Affiliates EARN 75% per sale. www.RegistryFix. com https://www.clickbank.com/buy_products.htm (1 of 2) [9/30/2007 3:09:26 PM] ClickBank Catalog - ClickBank © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/buy_products.htm (2 of 2) [9/30/2007 3:09:26 PM] About Us - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● About Us Home | ● Legal & Policies | ● Customer Service Business Development Founded in 1998, ClickBank is the Internet's premier retailer for digitally delivered products. From ebooks to software, we offer customers a vast array of digital goods. ClickBank is the pioneer in selling digital products worldwide through the leverage of over 100,000 talented and proven affiliates. We provide a highly secure, scalable, and fraud resistant environment for e-commerce. ClickBank has quickly become a global leader in the sale of digital goods online with more than 10,000 product publishers and over 100,000 registered affiliates. Each day, ClickBank completes nearly 20,000 orders from more than 200 countries around the world. ClickBank.com is consistently ranked as one of the most highly trafficked sites on the internet. ClickBank is privately held with offices in Broomfield, Colorado and Boise, Idaho. Click Sales Inc. is a subsidiary of Keynetics Inc. All products and services offered by Keynetics or its subsidiaries are subject to the Keynetics Legal Notice . If you can't find the information you desire fill out a service request form and an account representative will assist you. The service request forms can be located in the "Contact Us" area of the site. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap ClickBank is not a chartered bank or trust company, or depository institution. ClickBank is not authorized to accept deposits or trust accounts and is not licensed or regulated by any state or federal banking authority. https://www.clickbank.com/about_us.html [9/30/2007 3:09:29 PM] About Us Customer Service - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● Customer Service Contact Us ClickBank understands the importance of good customer service, and we have an enthusiastic team of representatives available to quickly and effectively reply to your email concerns. Our customer service representatives can help identify your order and assist you in contacting the publisher for technical support. In case there are any problems that cannot be resolved, ClickBank has an eight-week return policy to ensure your satisfaction. If you experience trouble downloading a product, or you have other technical issues with a product, please contact the publisher of the product directly. Contact information for the product's publisher is included in the confirmation email we send you just after you make a purchase. Remember, the product publisher is an expert on the product itself and can give you personalized technical support. Please be patient and allow the publisher two business days to respond. If you have contacted the publisher, but after two business days the issue remains unresolved, or if you no longer have the contact information for the publisher, ClickBank will be happy to take care of your customer service and product issues. Customer Service FAQ's and Tools FAQ Library The ClickBank FAQ Library is a great resource for answering most common issues and questions affiliates, publishers, and customers encounter. Customer Questions Purchase Questions Do you need assistance with a purchase that you made through ClickBank or with a charge that appears on your statement from ClickBank? Publisher and Affiliate Questions Publisher and Affiliate Questions Are you a publisher or affiliate and need assistance with your account? https://www.clickbank.com/customer_service.html (1 of 2) [9/30/2007 3:09:36 PM] About Us Customer Service - ClickBank Report Network Abuse or Spam Report Network Abuse or Spam Need to report network abuse or spam? © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/customer_service.html (2 of 2) [9/30/2007 3:09:36 PM] Change Password - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● Change Your Password Enter your username (nickname), and the email address we have on file for that account. NOTE: If you can't remember your account nickname, you will need to open a new account. No Exceptions. Username (nickname): Email Address Go to Step 2 © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/account/lostPassword.htm [9/30/2007 3:09:39 PM] About Us Customer Service ClickBank Lite Username: Password: Login Clear https://www.clickbank.com/lite/login.htm [9/30/2007 3:09:40 PM] Terms - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● About Us Home | ● Legal & Policies | ● About Us Customer Service Business Development ClickBank Client Contract The ClickBank Client Contract is the contract between the Company (dba "ClickBank") and the ClickBank Client ("You"). By using ClickBank you consent to the following terms: 1. You agree that Idaho law, excluding principles of conflict of law, will govern this agreement, and that any claim or suit arising out of or related to this agreement must be brought exclusively in federal or state courts located in Boise, Idaho. You consent to the exclusive jurisdiction of such courts. 2. You agree to assume full responsibility for your decision to use ClickBank affiliated services. The Company offers the ClickBank service "as is" and disclaims any implied warranties including warranties for merchantability, fitness for a particular purpose, and non-infringement. 3. You agree that in no event will the Company be liable to You for any special, incidental or consequential damages. 4. It is expressly understood that you and ClickBank are, in all respects, independent parties to a contract. This agreement does not create a relationship of principal and agent and neither party is to be construed as the legal representative of the other. Nothing contained in this agreement shall be construed to create a relationship of employer or employee, partnership, or joint venture, fiduciary or similar relationship between you and ClickBank, for any reason whatsoever. Consistent with the parties' status as independent contracting parties: ❍ ❍ ❍ ❍ ❍ You are not authorized to make any promise, warranty or representation on behalf of the ClickBank for any purpose. You agree that you shall not represent to any person that you are the agent of ClickBank, nor fail to correct any misunderstanding as to such status. You will not have the power or authority to, and agree that you will not, obligate or attempt to obligate ClickBank in any manner whatsoever. You will be solely responsible for reporting or paying any federal or state income taxes on your earnings (including any earnings stemming from or related to this agreement). You will be solely responsible for withholding, paying and/or reporting federal or state income taxes, FICA (Social Security or Medicare) taxes, FUTA taxes, state unemployment insurance taxes, state disability insurance taxes, or any other taxes directly associated with the compensation you pay to your employees, contractors or agents. 5. You agree that you are responsible to obtain all relevant licenses and permits associated with the legal operation of your enterprise. Furthermore, you agree to indemnify and hold the Company harmless for any damages or costs incurred as a result of your violation of any law, regardless of whether they are actual, incidental, consequential, or punitive. 6. If You promote products listed by ClickBank, then: 1. You agree to make no such promotions that suggest or imply any warranty or other policy that might conflict with ClickBank's eight week return policy. 2. You agree to make no such promotions that involve unlicensed or unauthorized use of materials protected by copyright, trademark or other intellectual property laws.. 3. You agree that You will not engage in activities that interfere with our tracking of commissions, or with the normal flow of traffic from affiliates. 4. You agree that all such promotions will not be false or misleading and will be fully compliant with federal and state laws, including U.S. federal and state laws regarding network abuse, unsolicited messaging, and U.S. Federal Trade Commission regulations, policies and guidelines governing advertising, disclosure and consumer protection. All such promotions must contain all disclosures necessary to prevent them from being false or misleading in a clear and conspicuous manner. See Federal Trade Commission Policy, Dot Com Disclosures, http://www.ftc.gov/bcp/conline/pubs/ buspubs/dotcom/index.pdf. 5. You agree to make no such promotions promising customers rebates, coupons, tickets, or vouchers in connection with their ClickBank purchase. 6. You agree that You and your products are subject to the "ClickBank Product and Publisher Review Program" which may be revised at any time and without advance notice to You. https://www.clickbank.com/terms.html (1 of 3) [9/30/2007 3:09:46 PM] Terms - ClickBank 7. You agree that your product will be subject to constant review and evaluation. You agree that ClickBank, in its sole discretion, may increase the amount of purchase funds kept in reserve, demand changes to product promotion and delivery pages, customer support or other items related. 8. You agree to provide ClickBank with an active and working email address related to your account and to respond within 24 hours to any email communication from ClickBank to you. 7. If You send (or cause to be sent) messages by electronic means (including but not limited to email and instant messages) in connection with the direct or indirect promotion of ClickBank products, then You represent and warrant the following: 1. No such message will be sent to any individual who has not explicitly requested to receive such messages specifically from You or your company. 2. No such message will be sent to any individual who has explicitly requested to receive no further messages from You or your company. 3. All such messages will be in full compliance with federal and state laws and regulations governing commercial electronic mail, electronic messaging, and advertising. 4. No such message will include any false or misleading information regarding your identity, or the intent, subject, or origin of the message. 5. All such messages will include accurate information regarding your identity, and the intent, subject, and origin of the message. 6. No such message will include any incomplete, invalid, misleading, fake, or forged message headers. 7. All such messages will include complete, valid, and accurate message headers indicating the origin of the message. 8. No such message will be delivered in conjunction with the use of mousetraps, such as windows that reappear, spawn new windows or otherwise resist being closed. 9. No such message will be delivered via means that exploit documented or undocumented security holes on any client or server machine. 10. All such messages by email will include clear, valid, and conspicuously displayed From, Subject, Removal or Opt-Out information, and a functioning return address (or hyperlink) that 1) enables the recipient to submit a request to receive no further messages from You; and 2) remains capable of receiving such requests for no less than 30 days from the date the message was sent. 11. No such message will be sent to an address that was obtained via 1) automated means from an Internet web site or proprietary online service operated by another party; 2) generation of possible addresses by combining names, letters, or numbers into numerous permutations; or 3) spyware, viruses, or other means of bypassing system security or invading consumer privacy. 12. No such message will be sent from (or made to appear that it was sent from) an address that was obtained via the use scripts or other automated means to register for multiple electronic mail accounts or online user accounts from which to transmit unsolicited or misleading email messages. 13. No such message will be sent, relayed, or transmitted by a protected computer or network that was accessed without authorization. 14. No such message will include any fraudulent, deceptive, false or misleading information. 8. If You register a product with ClickBank, then: 1. You represent that you have reviewed relevant ClickBank rules and policies, understand them and agree to abide by all of them. 2. You agree that your product is legal and that your advertising, promotions and representations of which you are aware that are related to your product are accurate and in compliance with federal and state laws and regulations. 3. You agree that ClickBank may list your product in its marketplace and catalog and make it available for purchase by retail customers. 4. You understand that ClickBank may adjust the final retail price (including any applicable sales tax) of that product. 5. You understand that ClickBank may delist any product from its marketplace and catalog at any time, without cause or notice. 6. You agree to provide ClickBank with valid technical and customer support email addresses for your product, to which paying customers and ClickBank staff can send inquiries and receive a non-automated reply by end of the following business day. 7. You agree to provide customers with appropriate technical support pages for your product. These pages must be written in English, and hosted at your own web site. 9. You understand that the Company, in its sole discretion, may suspend your account(s) or hold any or all funds in your ClickBank account if the Company has reason to believe that you have been involved with any of the following conduct that is related in any manner to ClickBank or its customers: 1. engaging in illegal activity, including but not limited to, consumer fraud, bank fraud, credit card fraud, spamming or other illicit commercial activities; 2. infringing intellectual property rights of ClickBank, its related companies, affiliates, publishers, customers or other related parties; 3. misrepresenting, over-promising or other acts in violation of federal or state law affecting consumer protection and commercial activities; or 4. otherwise violating ClickBank rules or policies. You agree and understand that the Company's right to take any of the above actions does not constitute a right or obligation to take them for the benefit of any third parties, including you. https://www.clickbank.com/terms.html (2 of 3) [9/30/2007 3:09:46 PM] Terms - ClickBank 10. Following the suspension of an account or holding of funds per Section 9 above, the Company will review conduct that appears to violate this ClickBank Client Contract. This review will be conducted in a manner decided by the Company. You agree to cooperate with this review. If the review concludes that there is a reasonable basis to believe actionable misconduct has occurred, the Company may seize funds in your ClickBank account as liquidated damages and/or for the benefit of third parties affected by the misconduct. The Company may also pursue other remedies as allowed by law. 11. You understand that the Company may also temporarily hold any portion of the funds in your ClickBank account if we determine such action is needed to secure the payment and performance of all liabilities, obligations, and indebtedness You may incur with the Company. 12. You understand that the Company may freely assign or otherwise transfer any or all of the rights and obligations described under the ClickBank Client Contract without your consent and without notice to You. 13. You agree that if any provision of this ClickBank Client Contract is declared or determined by any court to be illegal or invalid, the validity of the remaining parts, terms or provisions shall not be affected by that determination and the illegal or invalid part, term or provision shall not be deemed to be part of this ClickBank Client Contract. 14. You understand that the Company reserves the right to modify the ClickBank Client Contract at any time. Back To Top © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/terms.html (3 of 3) [9/30/2007 3:09:46 PM] Business Development - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● About Us Home | ● Legal & Policies | ● Customer Service Business Development ClickBank Business Development If you're interested in exploring a Business Development opportunity with ClickBank, please complete the form below and then click submit. A ClickBank Representative will respond to your submission. Thank You! * Required Company Name:* Address 1:* Address 2: City:* State/Country:* Postal Code:* Contact Title: Contact First Name:* Contact Last Name:* Email:* Phone:* Company Website: A brief description of your company: Type of opportunity you are interested in discussing:* https://www.clickbank.com/businessdevelopment.html (1 of 2) [9/30/2007 3:09:48 PM] About Us Business Development - ClickBank Submit © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/businessdevelopment.html (2 of 2) [9/30/2007 3:09:48 PM] Accounting - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● About Us Home | ● Legal & Policies | ● About Us Customer Service Business Development ClickBank Accounting Policy: Pay periods end at 12:00:01 am Pacific time on the 1st and 16th of each month. For security reasons payment is made by check only. Checks are mailed within 15 days after the end of the pay period. US checks over $5,000 are sent at our expense by US Priority Mail wherever possible. US checks over $10,000 are sent overnight via FedEx wherever possible. Payment Threshold The Payment Threshold is a predetermined minimum amount of money you must have in your account before we cut you a check. You may select an amount from $10 to $10,000 as your Payment Threshold amount. The default setting is $100. We hold your check until your payable balance reaches this amount. A $2.50 accounting charge is deducted from each check we issue. To change your Payment Threshold, login to your account and select the "Account Settings" tab. Select the Payment Threshold of your choice, and click the "Save Changes" button. Completed Sales ClickBank purchases product from publishers at a wholesale price equal to 92.5% of retail, less a $1 stocking fee. ClickBank also collects and remits EU VAT taxes as required. If an affiliate generated the sale, the wholesale price is automatically split between the publisher and affiliate according to the commission percentage set by the publisher. Amounts are credited to the publisher and affiliate at the moment of sale. Returned Sales As part of our commitment to quality customer service, ClickBank may approve a return in response to a customer dispute. When a sale is returned the customer receives a 100% refund and payouts from that sale are debited back out of the corresponding publisher and affiliate accounts. From the publisher's account we also charge $1 per returned online check sale. (There is no similar charge for credit card returns.) Revoked Sales A purchase is revoked if the customer's bank later claims the purchase was unfunded or fraudulent. Revoked sales cost us money and harm our reputation as a reliable product retailer. In these instances we charge the publisher $1 per revoked online check and $18 per credit card chargeback. We will charge an additional $35 penalty per credit card chargeback if the publisher's products generate in excess of 1% chargebacks in any 90-day period. ClickBank reserves the right to delist any product or group of products at any time. These practices can help prevent revoked sales: 1. Remind the customer that your product brand name will not appear on their credit card statement. Instead they will see the name of product retailer "CLKBANK*COM". 2. Make it very easy for the customer to contact you for technical support. Visibly display your email address on the page so that they can write it down. If you have a business phone number, provide them with that too. 3. Let the customer know that product is backed by ClickBank's guarantee of quality customer service and that ClickBank will be happy to help them if there is any problem with their purchase Debit Backdating Returns and revokes are backdated 8 days for accounting purposes. For example, if a return is processed on the 7th of https://www.clickbank.com/accounting.html (1 of 3) [9/30/2007 3:09:52 PM] Accounting - ClickBank the current month, the debit is applied to the previous pay period. Return Allowance We withhold a fraction from each payment that is credited back to your account after six pay periods (about 90 days). These funds are used to manage quality issues that may arise with products you publish or promote. The standard return allowance is 10%. ClickBank may adjust your return allowance at any time. Determination of affiliate The affiliate (if any) associated with any ClickBank sale is determined by an automated customer tracking system. Any decision made by this system is final and not subject to petition or debate. Though we believe our tracking system to be more fair and accurate than any alternative, we make no representation regarding the ability of the system to track any specific customer, for any specific length of time. Postal Delays & Reissued Checks No national postal service is 100% reliable. If your check is significantly delayed you may request that we send you a new check. To issue a new check we have to pay a service fee to the bank network to recall (void) the first check. A $20 cancellation charge applies. New checks will only be issued on days when regular checks are cut (twice monthly). ClickBank must receive the reissue request by the 10th of the month in order for the check to be processed with the payment for the pay period ending the 1st and by the 26th to be processed with the payment for pay period ending the 16th. There are no exceptions to these deadlines. To request that a check be reissued, please use the Account Questions form. Stale Checks ClickBank checks are VOID after 90 days from the date of issue. Please present your checks to your financial institution promptly. If you present a check after the 90 days your bank may refuse the check. We can issue a new check if the stale check is in our possession. Please write "VOID" across the check and send it to the following address: Click Sales, Inc. Attn: Paycheck Department 917 S. Lusk Street, Suite 200 Boise, ID 83706 After we receive the check a new one will be issued on the next payout date. Stolen Checks In some countries mail theft is not uncommon. If a check is fraudulently endorsed (deposited by someone other than you) you will need to open a fraud case with our bank. If the bank determines that fraud did occur they will reimburse us the funds. We will then issue a replacement check. ClickBank cannot reissue a check prior to the funds being returned to us or prior to the completion of the investigation by the bank. To receive information on how to open a fraud case with our bank please use the Account Questions form. Account Closure You may close your account at any time. Any closing balance under $10 will be forfeited. To close your account please use the Account Questions form. Account transfer. At your request we can change the payee associated with your account. To initiate this process we need a signed authorization statement from the current payee sent to us via certified mail. A $50 account transfer fee applies. Dormant Accounts Accounts with a positive balance but no earnings for an extended period of time are considered dormant. Dormant accounts are subject to a charge of $1 per pay period after 90 days of inactivity, $5 per pay period after 180 days of inactivity, and $15 per pay period after 365 days of inactivity. https://www.clickbank.com/accounting.html (2 of 3) [9/30/2007 3:09:52 PM] Accounting - ClickBank Taxpayer ID Number Requirement for US Based affiliates Earning Over $600 ClickBank highly encourages US based affiliates earning over $600 a year to obtain an IRS issued Employer Identification Number (EIN) to input into your account as a taxpayer ID number. If you do not have one already, you may click HERE to get yours at the IRS web site. Note that this is a free process. The IRS will either provide your number online, or mail it to you. Once you have obtained your EIN please be sure to key it in to all of your ClickBank accounts, in this 9-digit format: 12-3456789. This helps to simplify the year-end 1099 reporting requirement. In any event, US based affiliate accounts earning over $600 are required to have a taxpayer ID number of some kind linked to their account, at a minimum a social security number. If inputting a social security number, be sure to use the proper 9-digit format including dashes: 123-45-6789. Note: The taxpayer ID number input to your account must match the payee name on the account. If you are utilizing a business payee name but reporting under an individual social security number, you will need to fax a completed IRS W9 form to us at 208-342-3934. Be sure to include a cover sheet that indicates your account nickname. Second note: If you are utilizing a US address but are a beneficial resident of a foreign country, you will instead need to fax a completed IRS W-8ben form to us at 208-342-3934. Be sure to include a cover sheet that indicates your account nickname. Customer Distribution Requirement ClickBank accounts cannot be used for the sole purpose of collecting rebates or otherwise extending credit to yourself or others. In compliance with US law, ClickBank will withhold payment of any account balance until it contains standing sales made with 5 or more different credit card numbers, including at least one Visa card, and one MasterCard. PayPal and eCheck purchases do not count toward the minimum. Legal Limitations This document is not a warranty. For more detail please consult the ClickBank Client Contract. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/accounting.html (3 of 3) [9/30/2007 3:09:52 PM] Privacy - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● About Us Home | ● Legal & Policies | ● About Us Customer Service Business Development ClickBank Privacy Policy Click Sales Inc. (ClickBank) is committed to maintaining the privacy of personal information that you provide to us when using any of our online services. This Privacy Policy describes how we treat the information we receive when you transmit data to any machine owned by ClickBank. Web Form Information When you submit information to ClickBank to make a payment or open an account, we may collect personally identifiable information from you that may include your name, address, email address, and credit card number. We do not knowingly collect personal information from persons under the age of eighteen. Web Site Usage Information We automatically collect IP addresses and Web site usage information from you when you access any of our online services. This information helps us evaluate how our visitors and subscribers use and navigate our Web sites on an aggregate basis, including but not limited to, the number and frequency of visitors and subscribers to each web page and the length of their visits. How We Use Information Collected We may use information in the following ways: ● ● ● ● ● ● To perform the actions for which you specifically provided the information (For example, enabling us to process, validate, and verify purchases). To register you as a client and establish an account for you. To send you email notifications about our new or existing ClickBank products and services, special offers, or to otherwise contact you. To enhance existing features or develop new features, products and services. To provide advertisers and other third parties with aggregate information about our user base and usage patterns. To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences. Except as specifically set forth in this Privacy Policy, we will not share your personally identifiable information with any entity outside of ClickBank. We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our service agreements or terms of use (for example to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law may require us to do so. Cookies We define a cookie as any string of data that is automatically stored on your computer upon access to our online services. ClickBank employs cookies to assign temporary identification numbers to machines that access our web servers. This information enables us to deliver faster service to our subscribers, prevent denial of service attacks on our systems, detect and prevent fraudulent transactions, and assist with awarding proper sales credit to our partners. All ClickBank cookies are 1) of limited duration, 2) less than 5KB in length, 3) only visible to ClickBank web servers, and 4) devoid of any personally identifiable information. https://www.clickbank.com/privacy.html (1 of 2) [9/30/2007 3:09:55 PM] Privacy - ClickBank Security The personally identifiable information we collect about you is stored in limited access servers. We maintain safeguards to protect the security of these servers and your personally identifiable information. We retain personally identifiable information only as long as necessary to complete a purchase, thwart fraud, provide customer service, or maintain your account with us. Policy Modifications We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. Comments and Questions If you have any questions, comments or concerns about our Privacy Policy, you may contact us by submitting your inquiry to our Customer Service department. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/privacy.html (2 of 2) [9/30/2007 3:09:55 PM] Security - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● About Us Home | ● Legal & Policies | ● About Us Customer Service Business Development ClickBank Security Policy Click Sales Inc. (ClickBank) is committed to maintaining high security standards to protect the data of all parties who interact with our information systems. No data transmission across the Internet or information storage technology can be guaranteed to be 100% secure. ClickBank takes several measures to minimize any risk and to protect your data and your business. Encryption ClickBank employs encryption technologies using Secure Sockets Layer (SSL) from trusted vendors like Verisign and Thawte to encrypt sensitive data between and among you and our systems. ClickBank also uses strong proprietary encryption methodologies to store and maintain particularly sensitive personal or financial information. Authentication ClickBank recognizes how important our security best practices are to your business. Unlike many other websites, ClickBank chooses your password and assigns it to you. Thanks to our encryption methodologies, your ClickBank password cannot be viewed or discovered, even by our own staff. Other web sites may permit you to choose a password but may require special characters, formats, or numbers. ClickBank's password policy ensures that your password is strong and unique. Unlike other website passwords you may use, your ClickBank password cannot be discovered from your personal data or activity on other web sites. While this authentication practice may at times seem cumbersome, it is in place to protect you, your data, and your business. Infrastructure Technology ClickBank chooses technologies, vendors, and partners that exhibit good security practices. Defense strategies are employed with inclusion-based rules and only permit known and acceptable activities from expected or trusted entities. ClickBank maintains reasonable physical, electronic, and procedural safeguards that comply with pertinent statutes to protect your sensitive information. Aggressive Fraud Analysis ClickBank automatically collects and interrogates the activities of all IP addresses that interact with ClickBank systems. Suspicious or fraudulent behavior is dealt with immediately and directly using proprietary systems and procedures. In addition, publishers must submit their account and product for approval to our security department before it can be published to the Marketplace and sold. These practices help us to maintain higher satisfaction rates and lower costs. Comments and Questions If you have any questions, comments or concerns about our Security Procedures, you may submit your inquiry to our Customer Service department. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/security.html [9/30/2007 3:09:58 PM] DMCA - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● About Us Home | ● Legal & Policies | ● About Us Customer Service Business Development ClickBank Digital Millennium Copyright ACT (DMCA) Notice To file a DMCA complaint with ClickBank you must send a hardcopy communication via certified mail to the following address: Click Sales Inc. 917 Lusk Street, Suite 200 Boise ID 83706 USA Your complaint must include all of the items below: 1. 2. 3. 4. 5. 6. 7. The words "DMCA COMPLAINT" at the top of your communication. A description of the copyrighted work or other intellectual property you claim has been infringed. The date you originally published or registered this work. The date you discovered the infringement. The URL(s) furnishing unlicensed copies of your work. The action you believe ClickBank should take to correct the problem. The following statement or equivalent: "I have a good faith belief that use of the copyrighted materials described above on the allegedly infringing web pages is not authorized by the copyright owner, its agent, or the law. I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed." 8. Your company name (if any), your legal name (printed), your mailing address, and your phone number. 9. Your signature, and the present date. Note carefully that you will be liable for damages, costs, and attorneys' fees if you materially misrepresent that a product or activity is infringing your copyrights. Prior to filing a DMCA complaint we suggest that you first contact an attorney. Details of the DMCA are available at US Copyright Office Web Site: www.copyright.gov © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/dmca.html [9/30/2007 3:10:00 PM] Network Abuse - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● About Us Home | ● Legal & Policies | ● About Us Customer Service Business Development ClickBank Network Abuse Policy ClickBank is an Internet retailer that sells digital products, such as ebooks and software, to millions of customers per year. Like Amazon.com and other large Internet merchants, ClickBank has a network of tens of thousands of affiliates who promote our products. If you have arrived at this page it is likely that you experienced a problem with one of these affiliates. Please follow the instructions below to resolve your complaint. All ClickBank clients are prohibited from using our services in conjunction with any form of network abuse, spamming, spyware, denial of service, or other illegal activity. Sending any email to purchased lists or lists obtained by any other method (such as harvesting) is not acceptable. Clients may only send email to recipients who have joined mailing lists directly from their own website. Please report any abuse of ClickBank resources promptly so that we can take corrective action against any offending accounts. ● ● ● ● If you have arrived at this page several times via unwanted popup windows, your machine may be infected with a virus. Such viruses can often be removed using anti-spyware utilities. Click HERE for Microsoft's free spyware removal tool. To report unwelcome email, newsgroup crossposting, or abuse on online classified sites or social networking sites, please notify our Security Department through our Report Abuse form. If you are able to cut and paste the full body and header of the offending message in the form, please send that information along with your report. To report sites using mousetraps, such as windows that spawn new windows or otherwise resist being closed, please forward the offending URL using our Report Abuse form. To report copyright or trademark abuse, please consult our DMCA disclosure. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/network_abuse.html [9/30/2007 3:10:02 PM] Legal Notice - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● About Us Home | ● Legal & Policies | ● Business Development ClickBank Legal Notice ClickBank is a service of Click Sales Inc., a Delaware corporation with headquarters in Boise, Idaho. Click Sales Inc 917 S. Lusk Street, Suite 200 Boise ID 83706 USA Click Sales Inc. is a subsidiary of Keynetics Inc. All products and services offered by Keynetics or its subsidiaries are subject to the Keynetics Legal Notice . © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/legal_notice.html [9/30/2007 3:10:05 PM] About Us Customer Service Contact Us - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● Customer Service Contact Us Purchase Questions Please fill-out the fields below and then select 'Submit'. Your question will be routed to our team of Customer Service experts and answered within 2 business days. * Required First Name:* Last Name:* Reply To Email Address:* ClickBank serves millions of customers per year. So that we may find your order please be certain to enter the correct Email address used for the purchase, the correct date of purchase, and the correct final 6 digits of the credit card, checking account, or PayPal Transaction ID used to make that purchase. Email address entered at time of purchase: Date of Purchase:* Payment method:* Enter last six digits of payment account:* ClickBank 8 Character Order#:* Subject of request:* --Select a Subject-- Question:* https://www.clickbank.com/csinquiry.html (1 of 2) [9/30/2007 3:10:09 PM] / Credit Card / select Check About Us PayPal Contact Us - ClickBank Submit © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/csinquiry.html (2 of 2) [9/30/2007 3:10:09 PM] Contact Us - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● Customer Service Contact Us Publisher and Affiliate Questions Please fill-out the fields below and then select Submit. Your question will be routed to our team of Customer Service experts and answered within 2 business days. * Required First Name:* Last Name:* Email Address:* Account Nickname:* Subject of request:* --Select a Subject-- Questions:* Submit © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/publisherquestion.html [9/30/2007 3:10:12 PM] About Us Contact Us - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● Customer Service Contact Us Report Problems Please fill-out the fields below and then select Submit. Your question will be routed to our team of Customer Service experts and answered within 2 business days. Need to report a DMCA violation? * Required First Name:* Last Name:* Email Address:* Type of Problem:* --Select a Subject-- Comments:* Submit © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/reportproblem.html [9/30/2007 3:10:14 PM] About Us FAQ Returns - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● About Us Customer Service Contact Us Return and Cancellation Policy FAQ 1. 2. 3. 4. 5. 6. 7. 8. 9. What is ClickBank's return policy? Do any ClickBank products have a different return policy? What is ClickBank's cancellation policy for recurring billing products and subscriptions? What is the difference between a return and a cancellation? How are customer inquiries handled? What about customers who try to abuse the return policy? What is the policy for returns requested within 8 weeks? What is the policy for returns requested after 8 weeks? Is there any other reason why a sale might be reversed? 1. What is ClickBank's return policy? Our official return policy for all ClickBank products is as follows: ClickBank will, at its discretion, allow for the return or replacement of any defective product within 8 weeks from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 8 week return period. After 8 weeks all sales are final. Back To Top 2. Do any ClickBank products have a different return policy? Our publishers are not permitted to make any guarantee that conflicts with our return policy. However, we have an enormous inventory of products and it can be difficult to monitor all of them all the time. If you find a product with any warranty that conflicts with our return policy, please bring it to our attention so that we can take corrective action. Back To Top 3. What is ClickBank's cancellation policy for recurring billing products and subscriptions? The customer may cancel their recurring billing products or subscriptions at any time. A cancellation means that no future rebills will be charged to their account. Back To Top 4. What is the difference between a refund and a cancellation? If a customer requests a refund, the money for the requested transaction is refunded back to the customer. If the refund is for a recurring billing product, then the return policy allows for the most recent payment to be returned. Multiple payment returns can be provided as long as they are within the standard 8 week return period. A refund on a recurring billing product will also result in a cancellation. https://www.clickbank.com/refund_policy_faq.html (1 of 2) [9/30/2007 3:10:17 PM] FAQ Returns - ClickBank If customers request a cancellation for their recurring billing product or subscription, no future rebills will be charged to their account. Keep in mind, a cancellation will not generate a refund - it will only stop any future rebills. Back To Top 5. How are customer inquiries handled? When a customer reaches us by phone or email, our first response is to offer technical support for the product. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control in which case a cancellation or a refund may be processed. Please Note: Refunds can only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for refund. Back To Top 6. What about customers who try to abuse the return policy? Customers requesting serial or repeated returns will be blocked from making further purchases. Back To Top 7. What is the policy for returns requested within 8 weeks? Customers requesting a return within 8 weeks of purchase may be approved by our customer service team if the customer provides evidence that their case merits a return. Publishers requesting a return within 8 weeks of purchase will have their request reviewed and usually approved by our customer service team. Back To Top 8. What is the policy for returns requested after 8 weeks? Customers requesting a return after 8 weeks will be directed to the publisher for technical support. Publishers may request a return, on behalf of customers, of any card or check purchase up to 12 weeks after the date of the ClickBank customer's purchase. Back To Top 9. Is there any other reason why a sale might be reversed? ClickBank has every incentive to keep customers happy by providing quality products and technical support. At times, we may reverse a sale in order to comply with: credit card industry rules, ACH industry rules, PayPal terms of service, US law, and requests from verified US judiciary or law enforcement agents. Back To Top © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/refund_policy_faq.html (2 of 2) [9/30/2007 3:10:17 PM] Digital Products Retailer: Buy Product FAQ - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Shopping Home | ● About Us Customer Service FAQ Shopping FAQ (For a complete list of FAQ's, please visit the FAQ Library). Below is a list of our most frequently asked questions. If you do not find the information you need, please contact Customer Service and we will get back to you shortly. 1. 2. 3. 4. 5. 6. 7. 8. What is ClickBank? What forms of payment does ClickBank accept? I want to pay for a product with an online check. How do I fill out the form? I want to buy a product from ClickBank, but I do not want to pay online. Can I send a check or money order to ClickBank? I tried to buy a product, but my credit card was declined. I know my card is good, so why did your system decline it? I see a charge from ClickBank on my bank statement, but I don't recall what I bought. Where can I find out? I need technical support for the product I purchased. Who do I contact? ClickBank approved a return, but the account to which the credit was issued has been closed. Can ClickBank credit an account other than the one I used at the time of the purchase? 9. ClickBank sent me an email confirming my return approval, but the credit has not posted to my account. When will I receive my credit? 10. I have not received my subscription or product this month, who do I need to contact? 1. What is ClickBank? ClickBank is the Internet's largest retailer of digital products, such as ebooks and downloadable software. Back To Top 2. What forms of payment does ClickBank accept? ClickBank customers can pay by Visa, MasterCard, American Express, Discover, Eurocard, Bravo, Diners Club, Carte Blanche, and JCB. We also accept online checks for US customers and PayPal for most products. For recurring billing products, ClickBank currently accepts credit card payments only. Back To Top 3. I want to pay for a product with an online check. How do I fill out the form? Our online check order form requires that you enter check information in three separate fields and that you enter your driver's license number: Your check number: Check routing number: Check account number: Driver's license number: https://www.clickbank.com/shopping_faq.html (1 of 3) [9/30/2007 3:10:19 PM] Digital Products Retailer: Buy Product FAQ - ClickBank 'Your check number' is normally found in the upper right hand corner of your check. The 'check routing number' and the 'check account number' are located at the bottom of your check in the following format; |:111111111|:2222222222||'. The 'check routing number' is a series of nine digits and located between the |: and |: symbols. The 'check account number' is a series of digits (usually ten) to the left of the ||' symbol, immediately following the routing number. Do not enter all of the numbers on the bottom of your check into one box! The confirmation box, which requests the account number be entered backwards, is for the 'check account number' only (the ten digits to left of ||'). Please keep in mind that ClickBank only accepts online check orders for US customers and not all publishers choose to accept online check orders for their products. The driver's license number field has been added to protect against online check fraud activity. If you do not feel comfortable entering this information please use a different form of payment. Back To Top 4. I want to buy a product from ClickBank, but I do not want to pay online. Can I send a check or money order to ClickBank? No. ClickBank accepts payments by credit/debit card through our secure server only. We also accept payments online via online checks and PayPal for most products. Back To Top 5. I tried to buy a product, but my credit card was declined. I know my card is good, so why did your system decline it? We recommend contacting your credit card company first to determine if there is an issue with the provider that can be resolved. If your credit card company denies declining any charge, then your card was declined by our risk management system. This is a separate authorization system, so we cannot provide any information regarding the decline. You may try using a different credit card or allowing 24-48 hours to lapse before making another attempt. Unfortunately, ClickBank cannot override any decline or process transactions manually. We realize this can be frustrating, but accepting credit cards over the Internet is a dangerous business for both us and our clients. It's better that we err on the side of caution, rather than risk facilitating counterfeit transactions. Other services may have a less stringent security system and therefore may also incur a higher percentage of fraud, which can be costly to everyone involved. We do our best to protect our clients from fraud. Back To Top 6. I see a charge from ClickBank on my bank statement, but I don't recall what I bought. Where can I find out? If you see a charge by ClickBank or CLKBANK on your bank statement, chances are that you or a person in your household made a purchase from ClickBank. If the charge appears on your statement after Jan. 1, 2006, our customer service team can provide you with further details on the purchase. To submit an inquiry, please go HERE. Back To Top 7. I need technical support for the product I purchased. Who do I contact? If you experience trouble downloading a product, or you have other technical issues with a product, please contact the publisher of the product directly. Contact information for the product's publisher is included in the confirmation email we send you immediately following your purchase. Remember, the product publisher is an expert on the product itself and can give you personalized technical support. Please be patient and allow the publisher two business days to respond. If you have contacted the publisher, but after two business days the issue remains unresolved, ClickBank will be happy to assist you directly. Please go HERE to submit an inquiry. Back To Top 8. ClickBank approved a return, but the account to which the credit was issued has been closed. Can ClickBank credit an account other than the one I used at the time of the purchase? https://www.clickbank.com/shopping_faq.html (2 of 3) [9/30/2007 3:10:19 PM] Digital Products Retailer: Buy Product FAQ - ClickBank Refunds can only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for refund. Back To Top 9. ClickBank sent me an email confirming my return approval, but the credit has not posted to my account. When will I receive my credit? If you used your credit/debit card or your PayPal account to make your purchase, the credit to your account could take up to 5 business days to post to your account. If you used an online check to make your purchase, the credit to your account could take up to 15 business days to post to your account. Please keep in mind that "business days" are Monday through Friday and exclude U.S. holidays. If you have not received your credit after 5 or 15 business days (depending on how you paid), please contact us for assistance by filling out our Customer Service Form. Back To Top 10. I have not received my subscription or product this month, who do I need to contact? Please email the publisher of your product to find out why you have not received your product or subscription this month. Publishers are responsible for delivering their products for both the initial purchase and any subsequent monthly products. Contact information for the product's publisher is included in the confirmation email we send you immediately following your initial purchase and at the time of each rebill. Remember, the product publisher is an expert on the product itself and can give you personalized technical support. Please be patient and allow the publisher two business days to respond. If you have contacted the publisher, but after two business days the issue remains unresolved, ClickBank will be happy to assist you directly. Back To Top © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/shopping_faq.html (3 of 3) [9/30/2007 3:10:19 PM] FAQ Account - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● About Us Customer Service Contact Us Account FAQ Below is a list of our most frequently asked questions. If you do not find the information you need, please contact Customer Service and we will get back to you shortly. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. How do I change the payee name and/or address in my account? How do I change my email address and phone number in my account? I tried to sign up with you, but my country is not listed on your form. Is there any way I can get an account with you? My country isn't listed on your sign up form. Can I sign up using a country that is on the list and then send in an address change request? I am moving to a country that is not listed on your accepted countries list. Does this mean I can no longer use my ClickBank account? How do I close my ClickBank account? What if I still have money in my account? I tried to sign up with you, but I never received my confirmation code. I tried to sign up with you, but my confirmation code doesn't work. What is a ClickBank nickname? I signed up for an account - now what do I do? I have an account, but I want to change my nickname. How do I do that? I forgot my password, what do I do? Can I change my password to a chosen one? I received a password change email but I didn't request one, has someone hacked my account? I forgot my password, and no longer have access to email address listed in account. 1. How do I change the payee name and/or address in my account? A ClickBank representative will have to make the change to the payee name and/or address, if you need a change made. Please send your address change request to ClickBank by going to our Publisher/Affiliate Customer Service Form, and selecting "Address Change Request" as the subject from our dropdown list provided. There is also a link to submit your Address Change request within your account right under the address (log in to your account, select the "Account Settings" tab, and then select "My Info", and click "request change of address"). Be sure to include the email address that is currently listed in your account so that our Customer Service Representatives will be able to process your request. Please also be sure to include your ClickBank nickname. Address change requests need to be received by 7th of each month to be updated in time for the first paycheck of the month and by the 22nd of each month in order to be updated in time for the second paycheck of the month. All address change requests are completed by the 8th and 23rd of each month. If you are changing your payee name, please be aware that this is the name to which checks will now be issued. Back To Top 2. How do I change my email address and phone number in my account? You can update much of your account information at any time, including your: https://www.clickbank.com/account_faq.html (1 of 5) [9/30/2007 3:10:22 PM] FAQ Account - ClickBank Email address Contact Name Telephone Number Upon logging into your ClickBank account, select the "Account Settings" tab. When you have finished making your updates, be sure to click "Save Changes"! Back To Top 3. I tried to sign up with you, but my country is not listed on your form. Is there any way I can get an account with you? We accept clients from over 100 countries. Unfortunately, if your country is not listed we cannot offer you an account at this time. We cannot make any exceptions to this rule. Back To Top 4. My country isn't listed on your sign up form. Can I sign up using a country that is on the list and then send in an address change request? No, we are unable to accommodate address change requests that include a change to a country that is not on our accepted countries list. Back To Top 5. I am moving to a country that is not listed on your accepted countries list. Does this mean I can no longer use my ClickBank account? Yes, this means that you will no longer be able to use your ClickBank account. If you are in this situation and have money in your ClickBank account, as well as have met the stipulations of our payment policy, we will send your remaining check (s) to the address currently listed in your ClickBank account. Please be sure to have your mail forwarded with your local mail service. Back To Top 6. How do I close my ClickBank account? Please send your account closure request to ClickBank by going to our Publisher/Affiliate Customer Service Form, and selecting "Account Closure Requests" as the subject from our dropdown list provided. Be sure to include the email address that is currently listed in your account so that our Customer Service Representatives will be able to process your request. Please also be sure to include your ClickBank nickname. Back To Top 7. What if I still have money in my account? To avoid forfeiting your account balance, please wait to request your account closure until all return allowances have been released and you have received your last check from ClickBank. At that time, you will need to contact us to let us know that the account should be fully closed. If your account balance includes standing sales made with 5 or more different credit card numbers, including at least one Visa card, and one MasterCard, and you have a balance of at least $10 in your account, you can request that a check be issued to you. To request the issuance of a check on our next paycheck issuing date, login to your account and select the "Account Settings" tab. Select $10 from the "Payment Threshold" dropdown list, then be sure to click "Save Changes". The procedure regarding return allowances will still apply. Please be aware that any closing balance under $10 will be forfeited. Back To Top 8. I tried to sign up with you, but I never received my confirmation code. https://www.clickbank.com/account_faq.html (2 of 5) [9/30/2007 3:10:22 PM] FAQ Account - ClickBank The confirmation code is sent from the email address [email protected]. If you do not receive the confirmation code, it may mean your email account is blocking our messages. If you do not find our message in a spam filter, you will need to contact your ISP or use an alternative email address when signing up. If you have no alternative email address, our best suggestion is to sign up for an account with hotmail.com, yahoo.com, or any other free, web-based email host. Back To Top 9. I tried to sign up with you, but my confirmation code doesn't work. Please carefully read over the following for detailed instructions on registering your account with ClickBank: 1. Sign up for a ClickBank account. 2. Fill out the requested information. Make sure to enter your email address correctly (this is the email address where you will receive a confirmation code, which is required to finalize your registration). Choose and enter a nickname which you can easily remember (this is the name you will use when logging into your account). 3. Next, you will be brought to a page which says "STEP 2: CONFIRM YOUR IDENTITY". A confirmation code will be emailed to you at the email address you entered during the last step. It is important that you do not close your Internet browser. Open up your email program. (If you access your email through the Internet, open up a new window by choosing "file" and then "new window" located on the top menu.) Find the confirmation email (it will come from the email address: [email protected]). An 8-digit confirmation code will be listed at the top of this email. Highlight the confirmation code and choose "edit" and then "copy". Next, go back to your other Internet browser window. Select the "Confirmation Code:" field by left clicking in the blank space. Choose "edit" and then "paste". The 8-digit confirmation code should now appear in the "Confirmation Code:" field. Then, Choose "Continue to Step 3". 4. Congratulations, you are now finished registering your ClickBank account. Be sure to write down your nickname and password, or print the page for safekeeping. To print the page, choose "file" and then "print". 5. Click on the button, located on the bottom of the page, which says "Click Here to Continue". This will bring you to a page where you can learn how to use your new ClickBank account. Back To Top 10. What is a ClickBank nickname? During the signup process you will select your ClickBank nickname. Your nickname is your unique ID that allows us to accurately track all the transactions related to your account. You will use your nickname to access your account information, and you will use your nickname in all of your sales links and/or hoplinks, which will allow ClickBank to track all of your transactions. The nickname you choose will be the "ClickBank ID" for your account. It will be visible to the customer every time we sell one of your products, and will appear on the memo line when we send you a check. Please keep in mind that once you open an account and select the nickname, the nickname for that account can not be changed. Back To Top 11. I signed up for an account - now what do I do? Your ClickBank account may be used in any or all of the following three ways: You may act as an affiliate to promote products of ClickBank publishers in order to earn commissions. You can promote the Marketplace itself, which means that you will earn a commission when a customer purchases from any website listed in the Marketplace, or you can choose specific publishers to promote. There is no charge to be an affiliate and no limit to how many products you can choose to promote! For more information on the ClickBank affiliate program, click HERE. You may also use your account to earn commissions by referring new publishers to ClickBank. Find out more about our referral program by clicking HERE. Finally, you can become a ClickBank publisher yourself by offering your own products or services for sale at ClickBank! There is a one-time charge of $49.95 upon your first product approval notification. For more information on becoming a ClickBank publisher, click HERE. Back To Top 12. I have an account, but I want to change my nickname. How do I do that? https://www.clickbank.com/account_faq.html (3 of 5) [9/30/2007 3:10:22 PM] FAQ Account - ClickBank In order to have a different ClickBank nickname, you must open a new ClickBank account. Please keep in mind that the minimum number of characters for a ClickBank nickname is five, the maximum is ten, and it may contain numbers and letters only. If you choose to open a new account and your current account has a positive balance, please keep in mind that we are unable to transfer funds from one ClickBank account to another. To avoid forfeiting these funds, please wait to request your account closure of the old account until all return allowances have been released and you have received your last check. At that time, if you chose to close the account, please send a request through our Publisher/Affiliate Customer Service Form. Back To Top 13. I forgot my password, what do I do? At the ClickBank login page, select "Forgot your password? Change it HERE". You will be asked to enter your account nickname and the email address currently listed in your ClickBank account. When you click "Continue to step 2", this function will automatically generate a confirmation code which will be emailed to you from [email protected]. Make sure and leave the current browser window open. You will need to open a new window in order to receive your email. Retrieve the confirmation code from that email and enter it where indicated in the first browser. Upon entering this confirmation code and clicking "Continue to Step 3", your new password will be generated for you. Back To Top 14. Can I change my password to a chosen one? At this time, clients are unable to use chosen passwords. For security purposes, you will only be able to use passwords that are generated by the current ClickBank password system. We apologize for any inconvenience this may present. Back To Top 15. I received a password change email but I didn't request one, has someone hacked my account? Please be assured that no one unauthorized by you has gained access to your account. When ClickBank receives a password request, the confirmation code to generate a new password is ONLY sent to the email address listed in your account. Typically, when a request is made that is not authorized by the account holder, it is not a malicious attempt to gain access - but rather it is from an individual who has entered his or her own nickname incorrectly or has forgotten it altogether! For additional security and your own peace of mind, you may wish to have your password changed again (see instructions under the question "I forgot my password, what do I do?" above). Back To Top 16. I forgot my password, and no longer have access to email address listed in account. In order for you to receive a new password, we will need to update the email address listed in your account. Please send a request through our Publisher/Affiliate Customer Service Form and state that you forgot your password, and no longer have access to the email address listed in your account. Please be sure to include the following information: ● ● ● The email address currently listed in your account. The street address currently listed in your account. If you have been issued a check from ClickBank in the last year, please verify the amount of the most recent check you have received. Back To Top https://www.clickbank.com/account_faq.html (4 of 5) [9/30/2007 3:10:22 PM] FAQ Account - ClickBank © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/account_faq.html (5 of 5) [9/30/2007 3:10:22 PM] FAQ Accounting - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products About Us ● ● ● Customer Service Home | ● FAQ Library | ● Customer Service Contact Us Accounting FAQ Below is a list of our most frequently asked questions. If you do not find the information you need, please contact Customer Service and we will get back to you shortly. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. I have multiple accounts. Will my payment be combined into one check? I don't want to receive payment until I have made $500 dollars. Can I do that? Why is my check less than I expected? Why is my balance decreasing? How long do I have to cash my ClickBank check? I didn't cash my check within 90 days. What do I do now? I listed a business name in my account but I cannot cash a check under that name. What do I do now? I did not receive my check. What do I do? Why haven't I received my check? How do I reconcile what I see in my paycheck report for a particular pay period? 1. I have multiple accounts. Will my payment be combined into one check? No. you will receive a separate check for each account. Back To Top 2. I don't want to receive payment until I have made $500 dollars. Can I do that? Yes. The "Payment Threshold" setting in your account allows you to control when you receive a check. You may select an amount from $10 to $10,000 as your Payment Threshold. The default setting is $100. We hold your check until your payable balance reaches the amount you select. Back To Top 3. Why is my check less than I expected? Things to keep in mind when reading your stats are that returns and revokes are backdated 8 days. For example, if a return is approved on the 7th of the current month, the debit will be applied to the previous pay period. Also, remember that a return allowance is held each time we issue a check to cover future returns. This is typically 10%. The return allowance is held for 6 pay periods then refunded to your payable balance. Back To Top 4. Why is my balance decreasing? Accounts with a positive balance but no earnings for an extended period of time are considered dormant. Dormant accounts are subject to a charge of $1 per pay period after 90 days of inactivity, $5 per pay period after 180 days of inactivity, and $15 per pay period after 365 days of inactivity. https://www.clickbank.com/accounting_faq.html (1 of 3) [9/30/2007 3:10:25 PM] FAQ Accounting - ClickBank Back To Top 5. How long do I have to cash my ClickBank check? You will need to present checks promptly to your financial institution. ClickBank checks are void after 90 days and may not be accepted by your bank after that time. Back To Top 6. I didn't cash my check within 90 days. What do I do now? You will need to return the stale check to us here: Click Sales, Inc. Attn: paychecks department 917 S Lusk Street Boise, ID 83706 Once we receive the check we will issue a new one. Back To Top 7. I listed a business name in my account but I cannot cash a check under that name. What do I do now? First, return the check here: Click Sales, Inc. Attn: paychecks department 917 S Lusk Street Boise, ID 83706 Add a note requesting a change to the payee name and we will reissue the check. You will also need to permanently change the payee name in your account. You can do so by sending the request through our Publisher/Affiliate Customer Service Form (select "Address Change Request" for the subject). Always keep your account information up to date. Back To Top 8. I did not receive my check. What do I do? Because mail is occasionally lost or misdirected, we can reissue checks if needed. You can be assured that if a check is listed in green in your stats that the check was mailed. A check reissue is done on regular payout dates only. The check amount will be $20 less than the original check amount so that our bank can place a stop payment on the missing check. To request a check reissue, please send your request through our Publisher/Affiliate Customer Service Form (select "Paycheck Inquiries" for the subject) with the period ending date, the amount, and your nickname. Back To Top 9. Why haven't I received my check? ClickBank will withhold the first check to be issued from your account until the payable balance contains sales made with 5 or more different credit card numbers, including at least one Visa card, and one MasterCard in order to be eligible to receive a check. PayPal and e-check purchases do not count toward the minimum. It is also required that the check balance reaches the Payment Threshold amount you have chosen in your account. The default Payment Threshold is set to $100, however you can change the Payment Threshold in your account at any time. Back To Top 10. How do I reconcile what I see in my paycheck report for a particular pay period? The best way to reconcile what you see in your paycheck report for a particular pay period is to click on the "Reporting" https://www.clickbank.com/accounting_faq.html (2 of 3) [9/30/2007 3:10:25 PM] FAQ Accounting - ClickBank tab, and then click on the link for the pay period you are interested in under the column titled "Period Ending" for the details. For example, if you want details for pay period ending 2006-10-16, then you should click on the link 2006-1016 under the column titled "Period Ending". By selecting that pay period, you will be taken to the transactional detail for that pay period, and you can sort the information as needed from there. You can also select the "Reporting" tab, and then select "Transactions" from the submenu below the tabs, and search from transaction data for a specific time range. However, keep in mind that selecting your own date range does NOT take the backdating of returns into account, which means you will not be able to reconcile a particular pay period by running a search for a particular date range. (Returns are backdated 8 days for accounting purposes. For example, if a refund is issued on the 7th of the current month, the debit will be applied to the previous pay period.) Back To Top © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/accounting_faq.html (3 of 3) [9/30/2007 3:10:25 PM] FAQ Marketplace - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● About Us Customer Service Contact Us Marketplace FAQ Below is a list of our most frequently asked questions. If you do not find the information you need, please contact Customer Service and we will get back to you shortly. 1. How do I submit my product into the Marketplace? How do I select which category? How many categories can I list my product(s)? 2. How often is the Marketplace updated? 3. If my product does not fit in one of ClickBank's categories, will you add or change the categories? 4. What information is searched? 5. What if I can't find the information that I am looking for? 6. How are the searches ranked? 7. What is the Marketplace feed? 8. Where can I get the Marketplace feed? 9. I tried to open the Marketplace feed in my browser and my browser had trouble with it. 10. What is XML? 11. Is this an RSS Feed? 12. How often is the Marketplace feed updated? 13. Will other versions of the Marketplace feed become available? 14. Can I download the Marketplace feed frequently? 15. How do I locate a recurring billing product in the ClickBank Marketplace? 1. How do I submit my product into the Marketplace? How do I select which category? How many categories can I list my product(s)? If you want to be listed in the ClickBank Marketplace, your account must first be categorized. For example, you may choose "Money & Employment -Entrepreneur", and "Marketing & Ads - Consulting". You will find the available categories by visiting the Marketplace or by logging in to your account and going to the "Accounts Settings" tab and then go to "My Site". Your account must also be activated, which means that you have submitted a product approval for at least one product to be sold through that account, had that product approved by the ClickBank Product Approval Team, and paid the one-time activation charge for that account. If you are about to submit your first product approval request, then you can select the two ClickBank Marketplace categories you think fit your site best. To do so, follow the instructions below: ● ● ● ● ● Log in to your ClickBank account. Click on the "Account Settings" tab. Click on "My Site". Under "Marketplace Categories", there are two dropdowns. Select one or two categories that you feel best represent your site. Click "Save Changes". Your category selections will appear in the Product Approval Form that you submit with your first product approval request. The ClickBank Product Approval Team will consider your suggestions as part of the approval process. Please keep in mind that they may select different categories for your site, or decategorize your site from the Marketplace if there are no suitable categories. Once your first product has been approved, you can no longer make changes to the categories that have been selected. Any requested changes from that point forward must be submitted to the Product Approval Team https://www.clickbank.com/marketplace_faq.html (1 of 4) [9/30/2007 3:10:28 PM] FAQ Marketplace - ClickBank for their review. Please note the following: ● ● ● ● ● ● ● Once your Activation Charge is paid, if your account has been categorized, your site will be added to ClickBank's Marketplace within the next business day. Uncategorized products will not be listed in the Marketplace Your product may be categorized under two listings in the Marketplace, but you can't select additional categories for each individual item Each "New Products" sub-category is updated automatically and therefore cannot be chosen as a destination for your product. The same holds true for the main categories, as they are also updated automatically with top performers from their respective sub-categories. You must provide ClickBank with a Marketplace Title and Marketplace Description for your site in order to be listed. This is the information that customers and prospective affiliates will see when browsing the Catalog and the Marketplace. To add this information: ❍ Log into your account, select "Account Settings" and then "My Site". ❍ Complete the "Marketplace Title" and "Marketplace Description" fields, then click "SAVE CHANGES". The affiliate hoplinks will direct customers to the Hoplink Target URL listed in your account on this same page. Be sure that the Hoplink Target URL you currently have listed is your desired landing page! Your site must refer at least one sale every thirty days to remain listed in the Marketplace. Back To Top 2. How often is the Marketplace updated? The ClickBank Marketplace is updated every night. Changes made to your account will not update in the Marketplace until the nightly update has been completed. Back To Top 3. If my product does not fit in one of ClickBank's categories, will you add or change the categories? We will not be adding or changing categories at this time. Back To Top 4. What information is searched? Currently, the ClickBank Marketplace search looks for terms that match in the Marketplace Title and the Marketplace Description listed in the publisher's ClickBank account. This is the same information that has always existed in the ClickBank Marketplace. It does not search by the ClickBank nickname of the account. For recurring billing products, it does not search by the Product Title and Product Description. It also does not search any of our publishers' websites or keywords listed on those websites. Back To Top 5. What if I can't find the information that I am looking for? If you can't find the website that you are looking for, you may need to refine your search. It is best to use the minimum number of words necessary to find your desired results. You may also want to use an advanced search. For more information on how to perform an advanced search, please refer to the search help in the Marketplace. Back To Top 6. How are the searches ranked? Search results are initially sorted by "popularity" in descending order, the same way as browsing through categories in the Marketplace. Search results are not sorted or ranked by search relevance or score. You can also use the drop down box directly above the search results to re-sort the results set by any of the following criteria in descending order: Popularity - Gravity High - Gravity Low - $ Earned/Sale - Future $ - Total $ - % Earned/Sale - % Referred - Commission %. Definitions for these terms can be found HERE. https://www.clickbank.com/marketplace_faq.html (2 of 4) [9/30/2007 3:10:28 PM] FAQ Marketplace - ClickBank Back To Top 7. What is the Marketplace feed? The Marketplace feed is a file containing an XML representation of the ClickBank Marketplace. It is intended for individuals who would like to have access to the full Marketplace without having to "scrape" it from the site. The file is in Zip format to reduce its size during download. The file must be unzipped before it can be parsed or viewed. Tools such as Winzip can perform this task. Back To Top 8. Where can I get the Marketplace feed? The Marketplace feed is available by clicking HERE. Back To Top 9. I tried to open the Marketplace feed in my browser and my browser had trouble with it. The Marketplace feed is very large! It is not intended for use with a browser, but rather for use with programs that parse large amounts of XML data. Back To Top 10. What is XML? Extensible Markup Language (XML) is a simple, very flexible text format. More information can be found about XML at www.w3c.org/XML. Also available in the Marketplace feed file is a .DTD file, which defines the structure of the XML file. The XML link above also has information about .DTD files. Back To Top 11. Is this an RSS Feed? The Marketplace feed is not an RSS feed. It is a large file and is not meant to be read more than once per day. Back To Top 12. How often is the Marketplace feed updated? The ClickBank Marketplace feed is updated every day at approximately 5:00 am Pacific Time, at the same time that the Marketplace is recalculated. Back To Top 13. Will other versions of the Marketplace feed become available? ClickBank expects that, over time, changes will be made to the feed. Each time a new feed is released, it will be given a new version number. ClickBank will make every attempt to maintain old version numbers, however no guarantees are made that all older versions will be maintained. Back To Top 14. Can I download the Marketplace feed frequently? The Marketplace feed only changes once per day. There is no reason to download it more than once per day. Back To Top https://www.clickbank.com/marketplace_faq.html (3 of 4) [9/30/2007 3:10:28 PM] FAQ Marketplace - ClickBank 15. How do I locate a recurring billing product in the ClickBank Marketplace? In order to accommodate recurring billing, each Marketplace listing will acquire two new fields. The fields and their descriptions are listed below. You can use the "Product Type" filter to limit the Marketplace search results to only recurring billing products. Future $: Average total rebill revenue earned by the affiliate due to sales from a site. Generally this equates to the average sum of all rebills. This does not include revenue from the initial sale. Total $: The sum of all sales and rebills divided by the number of sales. It is the average total $ per sale, including all rebills that may come from that sale. Marketplace Statistic Examples Current: $/sale: $25.90 | %/sale: 75.0% | %refd: 92.0% | grav: 194.23 Future with Rebills: $/sale: $25.90 | Future $: $35.94 | Total $/sale: $61.84 | %/sale: 75.0% | %refd: 92.0% | grav: 194.23 Future without Rebills: $/sale: $25.90 | Future $: - | Total $/sale: $25.90 | %/sale: 75.0% | %refd: 92.0% | grav: 194.23 To locate recurring billing products in the Marketplace refer to products that contain a value in the "future$" statistic. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/marketplace_faq.html (4 of 4) [9/30/2007 3:10:28 PM] FAQ Recurring Billing - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● About Us Customer Service Contact Us Recurring Billing FAQ Below is a list of our most frequently asked questions. If you do not find the information you need below, please contact Customer Service and we will get back to you shortly. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. What is recurring billing? How do I set up my account for recurring billing products? Can I offer more than one recurring billing product per account? Where do I specify the terms for a recurring billing product? Is the return policy any different for recurring billing products? When can a customer cancel their subscription? Once a customer cancels their subscription, how will I know to stop sending them the product? What forms of payment are available for my recurring billing products? Can the payment for each rebill be larger than the initial payment? Can I change the suggested retail price of my recurring products? How frequently can a customer be rebilled? How do I locate a recurring billing product in the ClickBank marketplace? How many commissions can affiliates earn on a recurring billing product? Does ClickBank offer installment payments? What is the difference between rebill payments and installment payments? Will ClickBank deliver my rebill products? Can I view all of the subscriptions in my account? Is the recurring billing markup model the same as the standard product markup model? How is recurring billing payment timing handled? 1. What is Recurring Billing? Recurring billing provides you the flexibility to sell and promote a wide array of products and services, like subscriptions and membership sites, that leverage regularly scheduled customer payments. For more information about ClickBank Recurring Billing, click here. Back To Top 2. How do I set up my account for recurring billing products? All accounts are automatically enabled for recurring billing products. For more information about the account setup process, go to the publisher Get Started page. Back To Top 3. Can I offer more than one recurring billing product per account? Yes - you can offer up to 500 products total per account. You can offer only standard products, only recurring billing https://www.clickbank.com/recurring_billing_faq.html (1 of 5) [9/30/2007 3:10:31 PM] FAQ Recurring Billing - ClickBank products, or a combination of both for a total of 500 products per account. Back To Top 4. Where do I specify the terms for a recurring billing product? In addition to standard product attributes, the terms related to a recurring billing product are distinguished by the following fields. ● ● ● ● Initial Price - The suggested retail price the customer pays for the initial purchase of a recurring billing product. The suggested initial price is equal to or greater than the rebill price. Rebill Price - The suggested retail price the customer pays for each subsequent payment for the duration of a rebill product. The suggested rebill price must be equal to or less than the initial price. Frequency - The timeframe for which rebilling will occur (ex. monthly, quarterly). The initial frequency allowed for recurring billing is monthly. Duration - The number of times a customer is billed (ex. 2-99). Back To Top 5. Is the return policy any different for recurring billing products? No, the return policy remains the same for all products. ClickBank's return policy for both standard and recurring billing products is as follows: ClickBank will, at its discretion, allow for the return or replacement of any defective product within 8 weeks from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 8 week return period. After 8 weeks all sales are final. However, keep in mind that once a refund is processed, the subscription is also automatically canceled. The publisher will be notified of all refunds and cancellations by email. Back To Top 6. When can a customer cancel their subscription? Customers can cancel their subscriptions at any time during the rebill schedule. Canceling a subscription does not generate a refund. Back To Top 7. Once a customer cancels their subscription, how will I know to stop sending them the product? ClickBank will send an email to the email address listed in the publisher's account for every cancellation. If one of your recurring billing products has sold at ClickBank or you are promoting a recurring billing product through ClickBank, we also provide a summary of any recurring billing products or subscriptions within your account. To find this information, log in to your account, select the "Reporting" tab, and then go to "Analytics". If ClickBank has sold any recurring billing products or subscriptions for which you were the publisher or the affiliate, you will see a link under a section called "Subscriptions". Click "Click here to view details on your rebill product subscriptions" for details. Back To Top 8. What forms of payment are available for my recurring billing products? Currently, recurring billing products can be purchased using credit/debit cards only. Back To Top 9. Can the payment for each rebill be larger than the initial payment? https://www.clickbank.com/recurring_billing_faq.html (2 of 5) [9/30/2007 3:10:31 PM] FAQ Recurring Billing - ClickBank No, the amount for each rebill can not be larger than the initial payment. The amount for each rebill must be equal to or less than the initial payment. Back To Top 10. Can I change the suggested retail price of my recurring products? You cannot alter the suggested retail price for any recurring billing product once it has been approved by the Product Approval Team. If you wish to change the suggested retail price of a product for future sales, you will need to create a new product in the "My Products" section of your account. Back To Top 11. How frequently can a customer be rebilled? Currently, ClickBank offers monthly billing for up to 99 months, which includes the initial payment (e.g. one initial payment and 98 subsequent rebills). Back To Top 12. How do I locate a recurring billing product in the ClickBank marketplace? In order to accommodate recurring billing, each Marketplace listing will display two new fields. The fields and their descriptions are listed below. Future $: The average total rebill revenue earned by the affiliate. (This does not include revenue from the initial sale.) Total $: The sum of all sales and rebills divided by the number of sales. It is the average total $ per sale, including all rebills that may come from that sale. Marketplace Statistic Examples Current $/sale: $25.90 | %/sale: 75.0% | %refd: 92.0% | grav: 194.23 Future with Rebills: $/sale: $25.90 | Future $: $35.94 | Total $/sale: $61.84 | %/sale: 75.0% | %refd: 92.0% | grav: 194.23 Future without Rebills: $/sale: $25.90 | Future $: - | Total $/sale: $25.90 | %/sale: 75.0% | %refd: 92.0% | grav: 194.23 To locate recurring billing products in the marketplace refer to products that contain a value in the "future$" statistic. Back To Top 13. How many commission payments do affiliates earn on a recurring billing product? Affiliates earn commission for the life of a subscription, which includes the initial payment and all rebills. The commission rate offered at the time of the initial payment remains the same for the rebills. Keep in mind that the initial payment must be equal to or greater than the subsequent rebills. Therefore, the amount affiliates earn for the initial payment may be greater than the amount they earn for each rebill payment. If a recurring billing product or subscription is cancelled, no future commissions will be awarded. Back To Top 14. Does ClickBank offer installment payments? Currently, ClickBank does not offer installment payments. Back To Top https://www.clickbank.com/recurring_billing_faq.html (3 of 5) [9/30/2007 3:10:31 PM] FAQ Recurring Billing - ClickBank 15. What is the difference between rebill payments and installment payments? Recurring billing provides the flexibility to sell and promote a wide array of products and services, like subscriptions and membership sites, that leverage regularly scheduled customer payments. Installment billing is the purchase of a single product or service that is broken up into multiple payments. Back To Top 16. Will ClickBank deliver my rebill products? Rebill products are handled no differently than any other ClickBank product. The publisher is responsible for delivering their product every month. Back To Top 17. Can I view all of the subscriptions in my account? Yes - If one of your recurring billing products has sold at ClickBank, we provide a summary of any outstanding recurring billing products or subscriptions within your account. To find this information, log in to your account, select the "Reporting" tab, and then go to "Analytics". If ClickBank has sold any recurring billing products or subscriptions for which you were the publisher or the affiliate, you will see a link under a section called "Subscriptions". Click "Click here to view details on your rebill product subscriptions" for details. Back To Top 18. Is the recurring billing markup model the same as the standard product markup model? No. For most recurring billing products, ClickBank purchases the product from the publisher at a wholesale price equal to 92.5% of retail, less a $1 stocking charge. However, for rebills where the sale is less than $40, ClickBank purchases the rebill product from the publisher at a wholesale price equal to 90.1% of retail. For affiliate directed sales, the commission percentage is subtracted from the net sale price. Here is an example of how commissions would be calculated if a publisher offered a 55% commission for a 12 month subscription where the initial payment is $29.95, and the rebill payments are $9.95: Initial Payment: $29.95 55% Commission on Net Sale: [($29.95 x 92.5%) - $1.00)] x 55% = $14.69 Rebill Payments: $9.95/month for 11 months Net Sale Amount for each rebill payment: $9.95 x 90.1% = $8.96 55% Commission on Net Rebill Payments: $8.96 x 55% = $4.93 Total Earned by Affiliate for this Subscription: $14.69 + ($4.93 x 11) = $68.92 Back To Top 19. How is recurring billing payment timing handled? This section describes a. normal timing, b. unavailable date timing, and c. payment failure process timing for recurring billing. a. Normal Timing The following is an example of normal payment timing: The recurring terms are: ❍ $30.00 for the first month ❍ $10.00 a month for 11 months The Customer signs up on May 1, and is billed as follows: ❍ May 1 = $30.00 ❍ June 1 = $10.00 ❍ July 1 = $10.00 https://www.clickbank.com/recurring_billing_faq.html (4 of 5) [9/30/2007 3:10:31 PM] FAQ Recurring Billing - ClickBank ❍ ...and so on through April 1 of the following year b. Unavailable Date Timing If there is a recurring billing payment scheduled for a day that does not occur in a given month (e.g. the 30th does not occur in February), the payment will be made on the first day of the following month. Thereafter, the payment will occur on the first of each month. The following is an example of unavailable date timing: The recurring terms are: ❍ $10 per month, for 12 months, billed on the 30th The customer signs up on Jan. 30, and is billed as follows: ❍ Jan. 30 = $10.00 ❍ Mar. 1 = $10.00 ❍ Apr. 1 = $10.00 ❍ ...and so on through Jan. 1 of the following year c. Payment Failure Timing Unlike many of our competitors, we don't give up after one payment failure. ClickBank understands that scheduled payments may fail for several reasons, including insufficient funds or invalid credit card data, so we have optimized our recurring billing process to reduce authorization declines and increase your revenue. Back To Top © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/recurring_billing_faq.html (5 of 5) [9/30/2007 3:10:31 PM] FAQ Stats - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● Customer Service Contact Us Stats FAQ Below is a list of our most frequently asked questions. If you do not find the information you need, please contact Customer Service and we will get back to you shortly. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. How is a check calculated? When ClickBank makes a sale of my product, how long does it take to appear in my stats? Where can I view my sales? Are there any other sales reports available from my ClickBank account? Are there any sales reports for recurring billing products/subscriptions? How do I run sales report? What are the "Credits" and "Debits" checkboxes for? How do I locate a particular sale? What information is available to me in my transaction reports? What do the item codes in the Paycheck Detail table mean? How do I filter on certain transaction types? Where can I find aggregated transaction detail for my account? What does "No Affiliate" or "No Tracking Code" represent in my transaction analytics report? Are refunds/chargebacks reported differently in the new user stats? How much aggregated transaction data do I have access to in the reporting analytics tool? 1. How is a check calculated? Here is the formula for how a check is calculated: Check = [(previous balance) + sales - returns + bonus + allowance release] - return allowance* - $2.50. *Allowance = 10% x [(previous balance) + sales - returns + bonus + allowance release] Things to keep in mind: ● ● No allowance is held on checks that total $25 or less. The standard allowance is 10%. However, this percentage may be raised to 20%, 50%, or 100% if our Security Department associates your account with high-risk activity. Here is an example: Previous Balance = $50 Sales = $100 Returns = $25 Bonus = $5 Allowance release = $30 Here's the math: https://www.clickbank.com/stats_faq.html (1 of 6) [9/30/2007 3:10:37 PM] About Us FAQ Stats - ClickBank $50 (previous balance) + 100 (sales) - 25 (returns) + 5 (bonus) + 30 (allowance release) ______ $160 (preliminary total) Allowance = $160 x 10% = $16 $160 (preliminary total) - 16 (return allowance) - 2.50 (check processing charge) ________ $141.50 (check amount) Back To Top 2. When ClickBank makes a sale of my product, how long does it take to appear in my stats? ClickBank stats are updated within two minutes from the time of purchase, so both publishers and affiliates can access their accounts almost immediately to view their up-to-the-minute earnings. Back To Top 3. Where can I view my sales? Upon logging into your account, you are automatically directed to the "Account Home" page. This page contains the sales subtotals for the three most recent pay periods and the sales subtotals for the last fourteen days. The bar graphs next to each day's subtotal give you a quick visual picture of how each day's sales compare to the other days. You can also click any of the bars to see the transactions from that day. From this page, you may select the "Reports" tab for an overview of past activity by pay period, or you may access your detailed daily stats by clicking the "Reporting" tab followed by "Transactions" under "Reporting". Back To Top 4. Are there any other sales reports available from my ClickBank account? Our technical team has also set up the "Paychecks" and "Transactions" stats so that you can import the information from those reports into a spreadsheet. That way, you can manage the information further, as needed. To import: 1. Log in to your ClickBank account. 2. Select the "Reporting" tab, then select "Transactions" 3. Select the desired preset time range, or enter your own start and end dates, click "Go". This will bring up all of your orders for that date range. 4. Click the "CSV" icon (comma separated values) at the bottom of your result set. 5. You will be prompted by your browser to either open or save the comma separated value file. Back To Top 5. Are there any sales reports for recurring billing products/subscriptions? Yes! If you are selling or promoting a recurring billing product through ClickBank we also provide a summary of any active recurring billing products or subscriptions within your account. To find this information, log in to your account, select the "Reporting" tab, and then go to "Analytics". If ClickBank has sold any recurring billing products or subscriptions for which you were the publisher or for the affiliate, you will see a link under a section called "Subscriptions". Click on the button "Click here to view details on your rebill product subscriptions" for your details. Back To Top 6. How do I run a sales report? https://www.clickbank.com/stats_faq.html (2 of 6) [9/30/2007 3:10:37 PM] FAQ Stats - ClickBank To run a sales report within the stats in your ClickBank account: 1. Log in to your ClickBank account. 2. Select the "Reporting" tab, then select "Transactions". 3. Select one of the preset date ranges for which you want to run your sales report, then click "Go". This will bring up all of your orders for that date range. 4. You can narrow your search using several different pieces of information or any combination of these pieces: ❍ A. Select a specific day (e.g. January 5th). ❍ B. Select a range of days. To do this, select a specific date and select a range from the calendar and click "Go". The report will show sales made on the date that you selected through the end of the range. ❍ C. Search by customer name: To do this, see below: ■ ■ ■ a. Select the date range in which the customer made his or her purchase. b. Enter the customer's name in the appropriate field. You can use either the person's last name or the last name and first name. To search by the last name and first name, use this format: lastname.firstname. For example, to search for Joe Smith, you would enter Smith.Joe in the customer name field. Please note that there is a period between the last name and first name. c. Click "Go". If the customer's order does not appear, check the following: Make sure the customer's name is spelled correctly. Make sure that you are entering the name the way that the customer entered it when he made the purchase. For example, you may be searching for Joe Smith, which wouldn't come up if the customer entered J. Smith on our order screen when they originally made their purchase. Or if the customer accidentally misspelled their name at the time of the purchase (e.g. Joe Smth instead of Joe Smith), you will need to search for Joe Smth on your credit report in order to locate the order. ❍ Make sure you have the correct month for the customer's purchase. D. Search by the Item #: Anytime a product is created, an item number is assigned to that product. Searching by the item number allows you to see how many orders you had of a certain product. To search by item number: ❍ ❍ 1. First select the appropriate range of days for which you want to run your report. 2. Then type the specific item number into the "Item #" field. For example, if you want to know how many orders of your first product you sold in December, select Dec. in the month field, leave the day field as "any", and type 1 in the "Item #" field. 3. Click "Go". E. Search by Receipt #: Each receipt number is unique. No two orders have the same receipt number. To search for a specific order using the receipt number: 1. Type the receipt number into the "Receipt #" field. 2. Click "Go". F. Search by the customer's email address: To search by the customer's email address: 1. Select the date range in which the customer made their purchase. 2. Type the customer's email address into the "Email Address" field. 3. Click "Go" If the customer's order does not appear, check the following: Make sure the customer's email address is spelled correctly. Make sure that you are entering the address the way that the customer entered it when s/he made the purchase. If the customer accidentally misspelled their address at the time of the purchase (e.g. [email protected] instead of joe@msn. com), you will need to search for [email protected] on your credit report in order to locate the order. If the information before the @ is unique, you can try just searching by that part of the email address. For example, if https://www.clickbank.com/stats_faq.html (3 of 6) [9/30/2007 3:10:37 PM] FAQ Stats - ClickBank the customer's email address is [email protected], you can just do a search for "ilovepizza123" using the email address field. Make sure you have the correct month for the customer's purchase. Back To Top 7. What are the "Credits" and "Debits" checkboxes for? These checkboxes will restrict your results to include only the specific transactions that you would like to see. For example, if you want to see only refunds, you would uncheck all the boxes under "Credits", then uncheck all the boxes under "Debits" except "Refunds", then select "Go". Note that you can also select "all" next to either "Credits" or "Debits" to check or uncheck all the boxes in that category. Back To Top 8. How do I locate a particular sale? From your "Reporting, Transactions" page, you can search for an order in your transaction reports using several different pieces of information. Before you begin, make sure that "Sales" is selected under the "Credits" heading. 1. Receipt Number: This is the easiest piece of information to search by. Simply enter the customer's receipt number into the "Receipt #" field, select the month in which the sale took place, and click "search". 2. Customer Name: You can search by the customer's last name or the last name and first name. Simply enter the information into the field titled "Customer Name," select the month in which the sale occurred, and click "Go". If you are using both the customer's first name and last name, be sure to enter it in this format: lastname.firstname. For example, if you wanted to search for an order placed by Joe Smith, you would enter Smith.Joe in the search field. Please note that a period separates the last name and first name. 3. Customer Email Address: You can search by the email address the customer used at the time of purchase. Please note that this may or may not be the one they are currently using. To search by the customer's email, simply enter the information into the "Email Address" field, select the month in which the sale occurred, and click "Search". Back To Top 9. What information is available to me in my transaction reports? From left to right, the following information is provided to you on each order: 1. Date: The date the transaction took place. 2. Time: The time the sale took place. Please note that the time stated is in military time and is always based on Pacific Standard Time. 3. Receipt: ClickBank receipt number that is unique to that order. If you acted as the affiliate on the sale (as opposed to the publisher), you are only provided with the first 3 characters of the receipt number followed by five X's. If you acted as the publisher, you are given all 8 characters of the receipt number. Each rebill that is associated with that initial payment will have the same 8 digit receipt number as the initial payment, however it will have a dash and an additional 4 characters at the end to show which rebill number it is in the series of rebills. 4. TID: The Tracking ID of the sale, where applicable. 5. Pmt: This column tells you how the customer paid for his/her purchase. CARD: Customer paid by credit or debit card. PYPL: Customer paid via PayPal. CHEK: Customer paid with an online check. 6. Txn Type: This column tells you the type of the transaction. Sale: A sale transaction Sale-RB: A sale transaction for the initial sale of a recurring billing product. Rebill: A sale transaction for a rebill of a recurring billing product. Bounced: The customer's bank returned the customer's check to us unpaid. When this happens, the profit you received from the sale is deducted from your account, along with a $1 charge. Refund: ClickBank approved a return of the order either by the publisher's request or the customer's request. For more information on our return policy, please go HERE. Chargeback: The customer requested a refund from his/her bank. In this case, the profit you earned from the sale is deducted from your account. If you are the publisher of the product, a $15 bank penalty charge is also deducted from your account. We will deduct an additional $35 charge per credit card chargeback if your products generate in excess of 1% chargebacks in any 90day period. 7. Item: This column tells you which product you sold. If you see 1 in the Item column, it means that the customer https://www.clickbank.com/stats_faq.html (4 of 6) [9/30/2007 3:10:37 PM] FAQ Stats - ClickBank 8. 9. 10. 11. 12. 13. 14. bought whatever product you are selling as Item 1 under the "Account Settings" tab under "My Products" within your account. Amount: This is the amount of the transaction. Publisher: This tells you the nickname of the publisher who created the product that the customer bought. Affiliate: This tells you the nickname of the affiliate on the sale (if there was an affiliate). CC: This stands for "country code". The information in this column tells you where the customer is located. Last Name: This column tells you the last name of the customer First Name: This column tells you the first name of the customer Email: This column tells you the email address of the customer and you'll notice that this information is hyperlinked. Clicking on this link brings up the customer's email address. Back To Top 10. What do the item codes in the Paycheck Detail table mean? bncd-0001: Charge for revoked sale paid via online check rtck-0001: Charge for returned sale paid via online check cgbk-0001: Charge for charged back credit card sale paid via Visa cgbk-0002: Charge for charged back credit card sale paid via Mastercard cgbk-0003: Charge for charged back credit card sale paid via American Express cgbk-0004: Charge for charged back credit card sale paid via Discover Card cgbk-0005: Charge for charged back credit card sale paid via Diners Club cgbk-0006: Charge for charged back credit card sale paid via JCBC cgbk-0007: Charge for revoked sale paid via Paypal bons-0001: Referral program bonus on sale chrg-0001: Standard paycheck processing charge chrg-0002: Dormant account charge - 90 days chrg-0003: Dormant account charge - 365 days chrg-0004: Charge for advertisement on ClickBank.com chrg-0006: Dormant account charge - 180 days dormant rlse-0001: Previously held return allowance returned to your account wthd-0001: Return allowance withheld frft-0001: Forfeiture of account balance Back To Top 11. How do I filter on certain transaction types? You can filter transaction types by selecting sale, bonus, refund, chargeback, bounced, or charges in the transaction details report generator and selecting Go. Back To Top 12. Where can I find aggregated transaction detail for my account? After entering your account, go to the "Reporting" tab and select "Analytics" on the sub navigation. This will take you to "Transaction Analytics", which allows you to select parameters in order to group transaction data by tracking code, vendor, affiliate, publisher, product, and hour of the day. The report will produce the following results for the time period and parameters selected. The columns in the result set may vary from report to report. # # # # # Hops Sales Refunds Chargebacks Net Sales The The The The The total total total total total number number number number number of of of of of hops. sales. refunds. chargebacks. sales minus refunds and chargebacks. https://www.clickbank.com/stats_faq.html (5 of 6) [9/30/2007 3:10:37 PM] FAQ Stats - ClickBank $ Sales The $ Refunds The $ Chargebacks The $ Net Sales The Average $ Per SaleThe Hops Per Order The $ Per Hop The % Of Sales $ The Refund % The Chargeback % The gross sales dollars. total refund dollars. total chargebacks dollars. gross sales dollars minus refunds and chargebacks. average dollar amount per sale. total number of hops per order. total amount of gross sales dollars per hop. percentage of overall gross sales dollars. percentage of gross sales dollars that were refunded. percentage of gross sales dollars that were charged back. Back To Top 13. What does "No Affiliate" or "No Tracking Code" represent in my transaction analytics report? These values represent the sum of all transactions that contained no value for that request. Back To Top 14. Are refunds/chargebacks reported differently in the new user stats? In our old stats, when an account had a sale, it showed up as a single line-item in the transaction list. This is how the new system works too. However, if a refund or chargeback is issued against that sale, the new system shows the refund or chargeback as a separate transaction (with the same receipt ID) under "Transactions" in the "Reporting" section, on the date that the refund/chargeback was issued in our system. The old system showed the refund/chargeback as happening on the exact same date as the sale, it just changed the sale record to show RFND or INSF. If you are comparing the new stats to the old stats, please be aware that we are not refunding the order twice. It is just a difference in how the stats are recorded. If you are viewing "Paychecks" in the "Reporting" section of your account, which shows past pay periods, please keep in mind that debits are backdated 8 days for accounting purposes. For example, if a refund is issued on the 7th of the current month, the debit will be applied to the previous pay period. If a recurring billing product or subscription is canceled, nothing will appear in the "Transactions" section of your account under "Reporting". The only place this will be reflected is within the "Analytics" section under "Subscriptions". Keep in mind, that if a refund is issued for a recurring billing transaction, the subscription will also be canceled. However, a cancellation does not necessarily mean any refunds were issued for any payments made prior to the cancellation. Back To Top 15. How much aggregated transaction data do I have access to in the reporting analytics tool? You may view the most recent 90 days worth of aggregated transaction data. Hop data is only available for the most recent thirty days. Back To Top © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/stats_faq.html (6 of 6) [9/30/2007 3:10:37 PM] Affiliate Program: FAQ - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Affiliate Home | ● Sign Up | ● Marketplace | ● FAQ | ● Tools | ● About Us Customer Service Resources Affiliate FAQ (For a complete list of FAQ's, please visit the FAQ Library). Below is a list of our most frequently asked questions. If you do not find the information you need, please contact Customer Service and we will get back to you shortly. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. How do I become a ClickBank affiliate? How much can I earn? Can I use one ClickBank account for all of my affiliate links? How do I identify the most successful products to promote? Can ClickBank generate my hoplink code for me? How do I add the tracking code to my hoplink? Where can I view the tracking code on an order? Rather than selecting specific products to promote, can I simply refer customers to the ClickBank Marketplace? What if I use an affiliate link that looks different than the standard ClickBank hoplink? Can I send customers directly to the URL that ends in "/?hop=nickname"? How are commissions calculated for standard products? How are commissions calculated for recurring billing products? When I earn a commission, how soon will it be reflected in my account? What happens to the commissions I am scheduled to earn for a recurring billing product if a rebill attempt fails? How can I tell which products are generating the most sales for my account? How will I be paid the commissions I earn? I've made a sale, why haven't I received a check? I have old hoplinks in a different format. Will they still work? If I refer a customer to one publisher site, and they purchase several of their products, will I get a commission on each sale? If I refer a customer to one publisher site, but the customer ends up buying products offered by a different site, will I get a commission on the sale? Am I 100% guaranteed referral credit no matter what the customer does to avoid being tracked? Can your system track the number of hits my hoplink gets? How many products can I promote at one time? I misspelled my nickname in my hoplink and I know I've made sales! Can I get that money? Can I purchase products through my own hoplink? Where can I advertise my links? I'm a beginner affiliate. Where can I go to find help? Can publishers cheat affiliates by "undoing" the commission on a sale, or by pretending that a sale was returned? 1. How do I become a ClickBank affiliate? You must first sign up for your FREE ClickBank account. If you have not yet signed up for a ClickBank account, please click HERE. During the signup process you will select your ClickBank nickname. Your nickname is your unique ID that allows us to accurately track and award the commissions you earn. You will use your nickname in all affiliate links (hoplinks) that you create. https://www.clickbank.com/affiliate_faq.html (1 of 6) [9/30/2007 3:10:40 PM] Affiliate Program: FAQ - ClickBank Back To Top 2. How much can I earn? Commissions range from 1% to 75% and are determined by the publisher of the product. The minimum commission for a single sale is $0.25, and the maximum is $100.00. If you are selling a recurring billing product, affiliates will earn commission for the life of the subscription. The commission rate offered at the time of the initial payment remains the same for all rebills. Keep in mind that the initial payment must be equal or greater than the subsequent rebills. Therefore, the amount affiliates earn for the initial payment may be greater than the amount they earn for the rebill payments. If a recurring billing product or subscription is canceled, no future commissions will be awarded. Back To Top 3. Can I use one ClickBank Account for all of my affiliate links? Yes. You can promote any number of ClickBank products with your one ClickBank account. Back To Top 4. How do I identify the most successful products to promote? Some affiliates prefer to promote very popular products that attract lots of affiliates (high affiliate gravity), while others prefer to promote products with less advertising exposure (lower affiliate gravity). The Marketplace can be sorted, within each category and sub-category, by item gravity. Either way, your best bet is to promote products that are well presented and likely to appeal to the people who visit your website, or view your advertisements. Back To Top 5. Can ClickBank generate my hoplink code for me? Once you have your ClickBank nickname, you can go to our Marketplace and we will give you the code you need to add to your website. When you find a product you would like to promote, click on create hoplink. You will be prompted to enter your ClickBank nickname, and your hoplink code will be generated for you. Back To Top 6. How do I add the tracking code to my hoplink? For more information regarding the implementation of a tracking code, please refer to the Hoplink FAQ page. Note: The tracking code will not be passed to the publisher site during the hoplink process and will not be displayed in their publisher transaction detail. Back To Top 7. Where can I view the tracking code on an order? The tracking code information will be stored in a TID column located in the transaction detail report for each sale. Back To Top 8. Rather than selecting specific products to promote, can I simply refer customers to the ClickBank Marketplace? Yes. When you refer a potential customer to the ClickBank Marketplace, you will earn a commission when a customer follows a Marketplace link and purchases any product that is listed in the ClickBank Marketplace. The commission amount is calculated by the net sale amount and the commission rate of the product. See Affiliate Tool #1 for information on how to set up a hoplink to the Marketplace. Back To Top https://www.clickbank.com/affiliate_faq.html (2 of 6) [9/30/2007 3:10:40 PM] Affiliate Program: FAQ - ClickBank 9. What if I use an affiliate link that looks different than the standard ClickBank hoplink? Please be aware that if you use a third party product that changes our hoplink format in ANY way, there is no way for us to verify that your commissions will be tracked properly. ClickBank can only provide our clients with technical support for our own authorized hoplink format. Back To Top 10. Can I send customers directly to the URL that ends in "/?hop=nickname"? No. The "?hop=..." is just information we pass along to the publisher's web site AFTER recording a legitimate referral via hop.clickbank.net. If you bypass hop.clickbank.net there is no way for us to track your referral. Back To Top 11. How are commissions calculated for standard products? For standard products, ClickBank purchases the product from the publisher at a wholesale price equal to 92.5% of retail, less a $1 stocking charge. For affiliate directed sales, the commission percentage is subtracted from the net sale price. Here is an example of the commission calculation if you are promoting a product that offers a 55% commission: Retail Price: $29.95 Subtract 7.5% + $1: -$3.25 Net Sale Amount: $26.70 55% of the remainder: $14.69 Therefore, as the referring affiliate for this sale, you would earn $14.69. Back To Top 12. How are commissions calculated for recurring billing products? For most recurring billing products, ClickBank purchases the product from the publisher at a wholesale price equal to 92.5% of retail, less a $1 stocking charge. However, for rebills where the amount is less than $40, ClickBank purchases the rebill product from the publisher at a wholesale price equal to 90.1% of retail. For affiliate directed sales, the commission percentage is subtracted from the net sale price. Here is an example of how commissions are calculated if a publisher offered a 55% commission for a 12 month subscription where the initial payment is $29.95, and the rebill payments are $9.95: Initial Payment: $29.95 55% Commission on Net Sale (see calculation above): $14.69 Rebill Payments: $9.95/month for 11 months Subtract 9.9% for each payment: -$0.99/month Net Sale Amount: $8.96/month 55% of the remainder: $4.93/month for the life of the subscription Total Earned by Affiliate for this Subscription: $14.69 + ($4.93 x 11) = $68.92 Back To Top 13. When I earn a commission, how soon will it be reflected in my account? Any commissions you earn will be posted in your stats within two minutes of a successful purchase. https://www.clickbank.com/affiliate_faq.html (3 of 6) [9/30/2007 3:10:40 PM] Affiliate Program: FAQ - ClickBank For recurring billing products, the commission you earn on the rebill payments will post to your account on the same day every month, within two minutes of ClickBank charging the customer. Here's an example: A customer clicks through your hoplink and purchases a recurring billing product on May 25th. The rebill schedule (initial payment + subsequent rebills) is for a duration of 4 months. Assuming the customer does not cancel, you will be paid commissions on May 25th, June 25th, July 25th, and August 25th. Back To Top 14. What happens to the commissions I am scheduled to earn for a recurring billing product if a rebill attempt fails? There may be cases where a customer's rebill attempt fails for some reason (e.g. insufficient funds, expired credit card, etc.). In these cases, ClickBank does reattempt to charge the credit card for the rebill or obtain new billing information up to four times over a one week period of time. In these cases, the affiliate commission is not earned until a successful rebill is made. The commission will post to the account on the day that the rebill goes through successfully. See the Recurring Billing FAQ for more information. Back To Top 15. How can I tell which products are generating the most sales for my account? The best way to tell which products are generating the most sales for your account is to use the "Affiliate Reporting" tool within your account. To find "Affiliate Reporting", log in to your account, go to the "Reporting" tab, and then select "Analytics". Under "Affiliate Reporting", select "Publishers" for the "Show" drop-down list, and then select the range of time that you want to research. Then, click "Go". Your analytics will show how many sales you earned a commission for referring to each publisher, the number of refunds, etc. Keep in mind that if you are interested in a particular product sold by a publisher that offers multiple products through the same account, the "Analytics" section does not provide item number detail at this time. To get information about a particular item within an account, you will need to log into your account, click on the "Reporting" tab, and then select "Transactions". Select a date range (your date range must be less than three months), enter a specific item number, and click "Go". The nickname of the publisher from whom you earned each commission will be listed under the heading "Publisher", so if you have sold multiple products with the same item number, just click at the top of the "Publisher" column to sort the total list by individual publishers. Back To Top 16. How will I be paid the commissions I earn? ClickBank issues checks twice monthly to all qualified accounts. See our Accounting Policy for full details. Back To Top 17. I've made a sale, why haven't I received a check? There are two possible reasons: 1. You may not have reached your selected payment preference, which is the minimum amount of money that must be in your account before we send you a check. In your account you may select an amount from $10 to $10,000 as your payment preference. The default setting is $100. We hold your check until your payable balance reaches this amount. To change your payment preference, simply login to your account, click the "Account Settings" tab. Select the desired amount from the drop down menu for "Payment Threshold", and click the "Save Changes" button. 2. You may not have met the Customer Distribution Requirement: ClickBank accounts cannot be used for the sole purpose of collecting rebates or otherwise extending credit to yourself or others. In compliance with US law, ClickBank will withhold payment of any account balance until it contains standing sales made with 5 or more different credit card numbers, including at least one Visa card, and one MasterCard. PayPal https://www.clickbank.com/affiliate_faq.html (4 of 6) [9/30/2007 3:10:40 PM] Affiliate Program: FAQ - ClickBank and eCheck purchases do not count toward the minimum. For more details please see our Accounting Policy. Back To Top 18. I have old hoplinks in a different format. Will they still work? Yes. Any old ClickBank hoplinks you have will continue to work, however, the new format is likely to improve your conversion rates. This is because spyware and other hostile programs that hijack links and divert advertisements do not know your personalized hoplink domain name. Back To Top 19. If I refer a customer to one publisher site, and they purchase several of their products, will I get a commission on each sale? Yes. Back To Top 20. If I refer a customer to one publisher site, but the customer ends up buying products offered by a different publisher, will I get a commission on the sale? No. Back To Top 21. Am I 100% guaranteed referral credit no matter what the customer does to avoid being tracked? Tracking referrals is crucial to the success of our business, so you can be sure that we use our best efforts to track customers within the constraints of the law and available technology. However, for the sake of legal correctness, we have to make the following disclaimer: The affiliate (if any) we associate with any sale is determined by an automated tracking system. Any decision made by this system is final and not subject to petition or debate. Though we believe our tracking system to be more fair and accurate than any alternative, we make no representation regarding the ability of the system to track any specific customer, for any specific length of time. Back To Top 22. Can your system track the number of hits my hoplink gets? In order to minimize response time, our hop server is not currently programmed to count hoplink hits explicitly. It is possible, however, to perform a count on your end by using a cgi counter script at your site to receive incoming hoplink hits. Back To Top 23. How many products can I promote at one time? As many as you want! ClickBank does not limit the number of products that affiliates can promote. Back To Top 24. I misspelled my nickname in my hoplink and I know I've made sales! Can I get that money? It depends. If the misspelled nickname you used belongs to someone else, then you are out of luck because there is no way for us to transfer that money to the correct account. However, if the nickname does not belong to someone else, you can contact customer service for access to that account. Any sales made under that nickname will be listed in the stats, https://www.clickbank.com/affiliate_faq.html (5 of 6) [9/30/2007 3:10:40 PM] Affiliate Program: FAQ - ClickBank even though the account did not exist when the sales were made. We cannot transfer money from one account to another, and each account is subject to the terms outlined in the Accounting Policy individually. Back To Top 25. Can I purchase products through my own hoplink? The short answer is yes, but ClickBank does not condone affiliates using their accounts for this sole purpose. As stated in our Accounting Policy, "ClickBank accounts cannot be used for the sole purpose of collecting rebates or otherwise extending credit to yourself or others." That is, affiliates should not be using their own hoplinks to purchase products for themselves and then collect a "rebate" check from ClickBank. Unless an account contains sales from made with 5 or more different credit card numbers, including at least one Visa card, and one MasterCard, our system will not generate a check for that account (even if the balance has met or exceeded the payment preference). PayPal and eCheck purchases do not count toward the minimum. Back To Top 26. Where can I advertise my links? There are a variety of ways in which you may promote products. How many or how little of the available methods you choose to employ is purely up to your discretion. Be sure the ways you choose to promote your products is in compliance with our Client Contract. Back To Top 27. I'm a beginner affiliate. Where can I go to find help? Since your success as a affiliate is important to ClickBank we have collected some resources that you might find helpful in understanding how to maximize your opportunities. For more information, please visit our Resources page. You may also want to check out the ClickBank Marketplace and search under the categories "Business to Business" and "Marketing and Advertising". There are several ClickBank publishers who offer assistance for beginner affiliates. Also, please be sure to read over and familiarize yourself with the ClickBank Client Contract before you begin your first promotion. Back To Top 28. Can publishers cheat affiliates by "undoing" the commission on a sale, or by pretending that a sale was returned? No. Unlike other popular affiliate solutions, we handle both the sale and the awarding of commissions. The only way to undo a commission is to approve a return of the order. Back To Top © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/affiliate_faq.html (6 of 6) [9/30/2007 3:10:40 PM] FAQ Hoplink - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● About Us Customer Service Contact Us Hoplink FAQ Below is a list of our most frequently asked questions. If you do not find the information you need, please contact Customer Service and we will get back to you shortly. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. What is a "hoplink"? How do I make a hoplink? How do I add a Tracking Id(TID) to a hoplink? I have old hoplinks in a different format. Will they still work? Where can I find publishers to link to? Can I get paid for referrals without using hoplinks? With hoplinks does the first or last affiliate get the commission? For how long do you track each referral? What percentage of ClickBank sales are referred by affiliates? Will I get referral credit if I hide hoplinks by making them open into a frame, iframe, layer, applet, image, or other sub-window object? What happens if I do make illegal hoplinks? How would I target a hoplink to a new window instead? My site relies on putting rotating advertisements in a separate frame. Is there a way to advertise hoplinks in a frame? What about people whose browsers are set to reject "3rd party" cookies? Besides cookies, what other methods does your system use to track customers? Can the publisher tell which affiliate sent traffic to his site? Can I pass other parameters through the hoplink, to arrive at the target url? Can Google and other search engines properly index my site if other sites link to my site via hoplinks? Does your tracking system use the "HTTP_REFERER" variable to filter traffic? Am I 100% guaranteed referral credit no matter what the customer does to avoid being tracked? Will I get referral credit if I make hoplinks that open into pop-up or pop-under windows? What happens if a customer clicks through my hoplink but purchases the publisher's product from someone other than ClickBank? Is there a way for me to test my hoplinks and make sure they are working? My hoplink isn't working - what is wrong? 1. What is a "hoplink"? For an affiliate to earn credit for a sale, the customer must first follow a ClickBank hoplink. The link takes the customer to the publisher's Hoplink Target URL, and automatically credits the affiliate with that referral. Back To Top 2. How do I make a hoplink? Your hoplinks should be targeted to the top level of the current window, and should be in the following format: http://AFFILIATE.PUBLISHER.hop.clickbank.net https://www.clickbank.com/hoplink_faq.html (1 of 6) [9/30/2007 3:10:44 PM] FAQ Hoplink - ClickBank Here it is in html: <a href="http://AFFILIATE.PUBLISHER.hop.clickbank. net" target=_top>CLICK HERE</a> Here's how to make it work... ● ● ● Replace AFFILIATE with the affiliate nickname Replace PUBLISHER with the publisher nickname. Replace CLICK HERE with any promotional text or image you prefer. Back To Top 3. How do I add a Tracking Id(TID) to a hoplink? The format of the hoplink URL with a tracking code is located below. http://AFFILIATE.PUBLISHER.hop.clickbank.net/? tid=XXXXXXXX The tracking code (which is "XXXXXXXX" in the example above) can be 8 characters long, containing alpha and numeric characters only. Any tracking code longer than 8 characters will be truncated. Any tracking code containing characters other than alpha or numeric values will have the entire tracking code removed from the hoplink and order process and will not show in the transaction report. Tracking codes received with upper and lower case characters will be set to all uppercase. Back To Top 4. I have old hoplinks in a different format. Will they still work? Yes. Any old hoplinks you have will continue to work, however, the new format is likely to improve your conversion rates. This is because your personalized hoplink domain name is not known to spyware and other hostile programs that hijack links and divert advertisements. Back To Top 5. Where can I find publishers to link to? For an updated list of publishers visit the ClickBank Marketplace. Back To Top 6. Can I get paid for referrals without using hoplinks? No. The referral needs to pass through our link in order for us to track the referral. Back To Top 7. With hoplinks does the first or last affiliate get the commission? When a purchase is made the commission is awarded to the last affiliate who referred the customer to that particular publisher. Back To Top https://www.clickbank.com/hoplink_faq.html (2 of 6) [9/30/2007 3:10:44 PM] FAQ Hoplink - ClickBank 8. For how long do you track each referral? After you make a referral, you will earn a commission if the customer purchases any product from that site up to 60 days later. Back To Top 9. What percentage of ClickBank sales are referred by affiliates? Among our top selling products, over 75% of sales are generated by affiliates. Overall, affiliates generate over 50% of all ClickBank sales. Back To Top 10. Will I get referral credit if I hide hoplinks by making them open into a frame, iframe, layer, applet, image, or other sub-window object? No. These are illegal hoplinks. For security reasons, and to ensure proper tracking of your referrals, all hoplinks must be targeted to the top level of a new or existing window. Back To Top 11. What happens if I do make illegal hoplinks? The short answer is that if you make illegal hoplinks you will lose money. Hoplinks targeted to frames or iframes are automatically retargeted to fill the top level of same window, with full affiliate referral credit awarded. Note that this retargeting may have the unintended effect of displacing your entire web site. Hoplinks targeted to images or other invisible html objects give you no affilate referral credit at all. In some cases they will also prevent you from receiving affiliate referral credit for legal hoplinks on the same page. Accounts that are found to be abusing the hoplink system may be terminated without notice. Back To Top 12. How would I target a hoplink to a new window instead? To open a hoplink in a new window set the target attribute of the hoplink to "_blank". Here's an example of the contents of your 'a' tag: href="http://AFFILIATE.PUBLISHER.hop.clickbank.net" target="_blank" Back To Top 13. My site relies on putting rotating advertisements in a separate frame. Is there a way to advertise hoplinks in a frame? Yes, just don't fill the frame with the hoplink. Design your own ad (an html page or image) to fill the frame. When the customer clicks on the ad (or some link therein), target that link to a new window filled with the hoplink. Back To Top 14. What about people whose browsers are set to reject "3rd party" cookies? Our hoplinks always open at the top level of the current browser window, and we issue all cookies during that redirect. These are called "1st party" cookies because the cookie is coming from the same domain name as the page itself. In contrast, most affiliate systems set cookies by having users embed a reference to an outside image, script, or frame on their web page. These are called "3rd party" cookies because the domain names don't match. Such cookies are frequently blocked by privacy software. https://www.clickbank.com/hoplink_faq.html (3 of 6) [9/30/2007 3:10:44 PM] FAQ Hoplink - ClickBank Back To Top 15. Besides cookies, what other methods do you use to track hoplinks? Tracking hoplinks and affiliate credit with cookies is 100% accurate in the vast majority of cases. For some percentage of customers, however, cookies do not work for tracking. In these rare instances, customers either have cookies turned off in their browser, have utilized new browser security and/or privacy parameters, or have other software installed on their computer that prevents ClickBank from setting a cookie at all. We have developed a new technology that will accurately track hoplinks and award correct affiliate credit for most instances where cookies are not set. This new technology works hand-in-hand with our current cookie-tracking system to ensure proper credit is awarded to referring affiliates. Back To Top 16. Can the publisher tell which affiliate sent traffic to his site? Yes. We pass the affiliate's nickname to the publisher in a parameter called "hop". For example: http://bonnie.clyde.hop.clickbank.net Would redirect to... http://clydes-website.com/page.html?hop=bonnie Back To Top 17. Can I pass other parameters through the hoplink, to arrive at the Hoplink Target URL? Yes. We will pass up to 64 bytes of QUERY_STRING data through to the Hoplink Target URL. For example: http://bonnie.clyde.hop.clickbank.net/?xx=1&YY=123abC Would redirect to... http://clydes-website.com/script.php?hop=bonnie&xx=1&YY=123abC Back To Top 18. Can Google and other search engines properly index my site if other sites link to my site via hoplinks? Yes. Search engine robots have no trouble traversing hoplinks. Back To Top 19. Does your tracking system use the "HTTP_REFERER" variable to filter traffic? No. We ignore it. We have used it in the past (2003), but we have since determined that it is unreliable. We no longer use that parameter for anything. Back To Top 20. Am I 100% guaranteed referral credit no matter what the customer does to avoid being tracked? Tracking affiliate referrals is crucial to the success of our business, so you can be sure that we use our best efforts to https://www.clickbank.com/hoplink_faq.html (4 of 6) [9/30/2007 3:10:44 PM] FAQ Hoplink - ClickBank track customers within the constraints of the law and available technology. However, for the sake of legal correctness we have to make the following disclaimer: The affiliate (if any) we associate with any sale is determined by an automated tracking system. Any decision made by this system is final, and not subject to petition or debate. Though we believe our tracking system to be more fair and accurate than any alternative, we make no representation regarding the ability of the system to track any specific customer, for any specific length of time. Back To Top 21. Will I get referral credit if I make hoplinks that open into pop-up or pop-under windows? Yes. Pop-up, pop-under, and "exit" windows are not a problem. Back To Top 22. What happens if a customer clicks through my hoplink but purchases the publisher's product from someone other than ClickBank? The ClickBank affiliate program can only track affiliates and award commissions if a product is purchased at ClickBank. It is not possible for us to calculate and award affiliate commissions if the sale was made outside of ClickBank. Although a publisher may offer alternative payment methods, the affiliate will only be awarded a commission if the customer ultimately purchases through ClickBank. Back To Top 23. Is there a way for me to test my hoplinks and make sure they are working? Yes! You can verify that your links are set up correctly by following the steps outlined below: 1. Enter your hoplink into a new browser window, and hit ""Enter". 2. Click on one of the publisher's ClickBank order buttons. 3. Scroll to the bottom of the ClickBank payment window. You should see your account nickname listed as the affiliate. For example, [affiliate = joeshmo]. This test proves that your link is set up correctly. It also ensures that your account will be credited with any commissions earned from paying customers as a direct result of your referral. Back To Top 24. My hoplink isn't working - what is wrong? Please check the following things: 1. Make sure that your link is set up in the following format: http://AFFILIATE.PUBLISHER.hop.clickbank.net If you are using the resolved form of the link (i.e. .../?hop=nickname), ClickBank cannot track your sales. 2. Make sure that both your nickname and the publisher's nickname are spelled correctly. 3. If clicking through the hoplinks brings up a 404 error, it means that either the publisher's website is down or the publisher does not have a Hoplink Target URL listed in their account. Please inform us of this issue by submitting an inquiry to our Report Problems Form. 4. Use our Publisher/Affiliate Customer Service Form to submit an inquiry if you are still having problems. Back To Top https://www.clickbank.com/hoplink_faq.html (5 of 6) [9/30/2007 3:10:44 PM] FAQ Hoplink - ClickBank © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/hoplink_faq.html (6 of 6) [9/30/2007 3:10:44 PM] FAQ Referral Program - ClickBank Home | Sign Up | Marketplace | My Account | Search... Sell Products ● ● Promote Products ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● About Us Customer Service Contact Us Referral Program FAQ Below is a list of our most frequently asked questions. If you do not find the information you need, please contact Customer Service and we will get back to you shortly. 1. 2. 3. 4. 5. 6. 7. 8. How are referred publishers tracked? What is the reseller link? How do I make a reseller link? How much does a client earn on a ClickBank referral? How much is that in dollars and cents? Where does the money show up in my stats? Does the publisher get paid less because I am earning a commission on his sales? I have old reseller links in a different format. Will they still work? 1. How are referred publishers tracked? Referred publishers are tracked when they create an account based on your promotional efforts. Potential publishers receive your promotional information along with the Referral hoplink (i.e., reseller link) and create an account by clicking on the Referral hoplink. Once the referred publisher creates and activates a ClickBank account you receive a commission and are eligible to start earning based on the referred publishers sales. Back To Top 2. What is the reseller link? A reseller link is a special hoplink used by ClickBank clients (publishers and affiliates) who wish to earn credit for referring product publishers to ClickBank. When the reseller link is used by the referred publisher to create a ClickBank account then you are linked to the new publisher. Back To Top 3. How do I make a reseller link? Your reseller links should be targeted to the top level of a new window, and should be in the following format: http://AFFILIATE.reseller.hop.clickbank.net Here it is in html: <a href="http://AFFILIATE.reseller.hop.clickbank. net" target=_blank>CLICK HERE</a> https://www.clickbank.com/referral_program_faq.html (1 of 3) [9/30/2007 3:10:46 PM] FAQ Referral Program - ClickBank Here's how to make it work... ● ● Replace AFFILIATE with your ClickBank nickname. Replace CLICK HERE with any promotional text or image you prefer. Back To Top 4. How much does a client earn on a ClickBank referral? You earn a 20% commission on the activation charge that is collected when the publisher activates their account. In addition, you earn 5% of our markup on every sale made by that publisher for a full calendar year after their initial signup date. Back To Top 5. How much is that in dollars and cents? Our standard activation charge is $49.95, and you keep 20% of that, so you earn $9.99 up front. Our typical markup is $1 + 7.5%, and you keep 5% of that, so you earn about $0.09 to $0.99 on every sale. $10 sale = $0.09 $20 sale = $0.13 $30 sale = $0.16 $40 sale = $0.20 $50 sale = $0.24 $100 sale = $0.42 $150 sale = $0.61 $200 sale = $0.80 $250 sale = $0.99 commission commission commission commission commission commission commission commission commission Back To Top 6. Where does the money show up in my stats? The 20% of our activation charge ($9.99) that you earn when a referred publisher signs up will appear under transaction type "bons-0001" in the transaction detail. Your 5% of our markup for all sales made by that publisher for a full year appears as transaction type "bons-0001" in the transaction detail. Back To Top 7. Does the publisher get paid less because I am earning a commission on his sales? No. ClickBank pays all referral commissions. For that reason, you cannot refer yourself or anyone who already has an account with us. Back To Top 8. I have old reseller links in a different format. Will they still work? Yes. Any old ClickBank reseller links you have will continue to work, however, the new format is likely to improve your conversion rates. This is because spyware and other hostile programs that hijack links and divert advertisements do not know your personalized reseller link domain name. Back To Top https://www.clickbank.com/referral_program_faq.html (2 of 3) [9/30/2007 3:10:46 PM] FAQ Referral Program - ClickBank © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/referral_program_faq.html (3 of 3) [9/30/2007 3:10:46 PM] FAQ Payment - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● About Us Customer Service Contact Us Payment Link FAQ Below is a list of our most frequently asked questions. If you do not find the information you need, please contact Customer Service and we will get back to you shortly. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. What is a ClickBank "payment link"? How do I make a payment link? Do you have any payment button images I can use? I have old payment links in a different format. Will they still work? How can I test my payment links once I set them up? When I use a payment link to send a customer to the order form, what can I do to make sure the appropriate affiliate gets credit for the sale? I don't want the customers I refer to see the payment link URL. What is the easiest way to "cloak" my payment links? The payment links only let me specify one item at a time. What if I want ClickBank to sell more than one at a time? Can I modify the order form, make my own order form, or somehow put my own brand name, colors, or images on the order form? I already collect some information from the customer before the order. Can I use this to pre-populate any of the fields in the order form? I have other QUERY_STRING parameters I'd like ClickBank to pass back to my site after the customer completes payment. Can I do that? How do I get the name and e-mail address of the customer passed to me after the purchase? 1. What is a ClickBank "payment link"? For ClickBank to sell your product you must direct the customer to follow a payment link. This link automatically takes the customer to the ClickBank product order form. Back To Top 2. How do I make a payment link? Your payment link should be targeted to a new window, and should be in the following format: http://ITEM.PUBLISHER.pay.clickbank.net Here it is in html: <a href="http://ITEM.PUBLISHER.pay.clickbank. net" target=cb>CLICK HERE TO PURCHASE</a> Here's how to make it work... https://www.clickbank.com/payment_link_faq.html (1 of 4) [9/30/2007 3:10:49 PM] FAQ Payment - ClickBank ● ● ● Replace ITEM with the item number of the link (product) for sale. As you set up products to sell in your ClickBank account, you will need to assign each of your links an item number: 1,2,3, etc. If you are setting up your first product, the item number is 1. Replace PUBLISHER with your ClickBank account nickname. Replace CLICK HERE TO PURCHASE with any promotional text or payment button image you prefer. Back To Top 3. Do you have any payment button images I can use? Yes. If you want to use our images please right-click on them and save them to your own server first. Back To Top 4. I have old payment links in a different format. Will they still work? Yes. Any old payment links ("sell.cgi") you have will continue to work, however, the new format is likely to improve your conversion rates. This is because your personalized payment link domain name is not known to spyware and other hostile programs that hijack links and divert advertisements. Back To Top 5. How can I test my payment links once I set them up? Before products can be sold, you must test your links to make sure they are setup properly. This helps prevent customers from ending up at the wrong page and seeing a "FILE NOT FOUND" message. The best way to test a link is to see a purchase from the customer's point of view. You can always do that by purchasing your own product. However, you can also test it for free by setting the product up in "Test Mode": 1. 2. 3. 4. 5. 6. 7. Log in to your ClickBank account. Click the "Accounts Settings" tab. Click on "My Products". Select "edit" under the "Action" column for the product that you would like to test, which will open the "Edit Product" window. Check the "Test Mode" box. Click "Save Changes". Click through your payment link, which will take you to a test version of the ClickBank order form. Complete the information, and click to submit the order, which will lead you through the same process that the customers will go through when your product has been approved and it is out of test mode, however nothing will be charged to your card if you use a valid account number while in test mode. IMPORTANT: Once your account has been activated, and your product has been approved, be sure to disable the "Test Mode" functionality for that product, as follows: 1. 2. 3. 4. 5. 6. Log in to your ClickBank account. Click the "Accounts Settings" tab. Click on "My Products". Select "edit" under the "Action" column for the product that you would like to test, which will open the "Edit Product" window. Uncheck the "Test Mode" box. Click "Save Changes". Troubleshooting: https://www.clickbank.com/payment_link_faq.html (2 of 4) [9/30/2007 3:10:49 PM] FAQ Payment - ClickBank If you receive errors during the test purchase here are some things to review for remedy: 1. 2. 3. 4. 5. Is your payment link setup correctly? Is your nickname spelled correctly? Do you have the correct item number listed in the payment link? Have you saved your Thank You Page URL in your account? For additional information, please see our Payment Link FAQ We do not display test orders in your stats, send a customer receipt, or send the usual publisher invoice email upon completion of the test order. Back To Top 6. When I use a payment link to send a customer to the order form, what can I do to make sure the appropriate affiliate gets credit for the sale? We do this for you automatically. Just make sure your affiliates are using properly formatted ClickBank hoplinks when they send traffic to your site. For more information on how to set up affiliate hoplinks properly, please refer to our Hoplink FAQ Back To Top 7. I don't want the customers I refer to see the payment link URL. What is the easiest way to "cloak" my payment links? Please see Publisher Tool #10 for information on how to "cloak" your payment links. Back To Top 8. The payment links only let me specify one item at a time. What if I want ClickBank to sell more than one at a time? Think of the item numbers as "price points", then create item numbers that correspond to the bundles of products you would like ClickBank to sell. For example, if your ebooks retail at $20 per copy, ClickBank could sell several at a time by having links priced at $40, $60, $80, and $100. Back To Top 9. Can I modify the order form, make my own order form, or somehow put my own brand name, colors, or images on the order form? No. ClickBank is the retailer in the transaction. To ensure proper customer service, fraud control, and compliance with credit card regulations, only our branding information can appear on the order form. Back To Top 10. I already collect some information from the customer before the order. Can I use this to pre-populate any of the fields in the order form? Yes. You can pass the following QUERY_STRING parameters to the payment link and they will be written into the order form name = customer name email = customer email address country = customer ISO-3166 country code zipcode = customer postal code detail = product title Keep in mind that for recurring products, you will not have to pass a product title through your payment link since we require a Product Title and a Product Description to be saved within your account for all recurring billing products. The Product Title and Product Description for recurring billing products will appear on the ClickBank order form. https://www.clickbank.com/payment_link_faq.html (3 of 4) [9/30/2007 3:10:49 PM] FAQ Payment - ClickBank Back To Top 11. I have other QUERY_STRING parameters I'd like ClickBank to pass back to my site after the customer completes payment. Can I do that? Yes. You can pass up to 128 bytes of additional parameters. Back To Top 12. How do I get the name and e-mail address of the customer passed to me after the purchase? See the Publisher Tools FAQ for more information. Back To Top © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/payment_link_faq.html (4 of 4) [9/30/2007 3:10:49 PM] Sell Online: FAQ - ClickBank Home | Sign Up | Marketplace | My Account | Search... Sell Products ● ● Promote Products ● Buy Products ● ● ● Publisher Home | ● Why ClickBank | ● Get Started | ● Sign Up | ● FAQ | ● Tools | ● About Us Customer Service Resources Publisher FAQ (For a complete list of FAQ's, please visit the FAQ Library). Below is a list of our most frequently asked questions. If you do not find the information you need, please contact Customer Service and we will get back to you shortly. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. How much will I receive for products sold through ClickBank? How are the retail and wholesale prices determined? Can you charge my customers in their local currency? What charges will I incur from ClickBank? What is ClickBank's maximum retail price limit? Can ClickBank help me create a website? How many products can ClickBank sell for me through one account? I have more than 500 products that I want ClickBank to sell for me. How do I set that up? Why am I not getting my sales notifications? I am selling multiple products. I see where all of the Thank You Page URLs go, but where do I save all of the Pitch Page URLs? Does your system offer a shopping cart? What is an "affiliate"? Why is the affiliate program important? How do I encourage folks to become ClickBank affiliates? ClickBank is selling several of my products. Can affiliate hoplinks direct customers to specific pitch pages for different products offered through one account? How does ClickBank track the sales that an affiliate refers to me? Is there a way for me to contact affiliates who are promoting my site? Who determines how much an affiliate gets paid? How do I know if an affiliate was involved in a sale of my product at ClickBank? Can a publisher be an affiliate? 1. How much will I receive for products sold through ClickBank? For most transactions, ClickBank purchases the product from the publisher at a wholesale price equal to 92.5% of retail, less a $1 stocking charge. For example: If ClickBank sells your product for $50 to the customer, you would get $50 x .925 - $1 = $45.25. For rebills associated with a recurring billing product where the rebill is less than $40, ClickBank purchases the rebill product from the publisher at a wholesale price equal to 90.1% of retail. For affiliate directed sales, the commission percentage is subtracted from the net sale price. Back To Top 2. How are the retail and wholesale prices determined? Publishers recommend a suggested retail price for their products within limits defined by ClickBank. The lowest price for which ClickBank will sell a standard product is $3, and the lowest price for which ClickBank will sell a recurring billing product is $7.95. https://www.clickbank.com/publisher_faq.html (1 of 6) [9/30/2007 3:10:53 PM] Sell Online: FAQ - ClickBank ClickBank defines the maximum price for products when publishers submit a product for approval. Once ClickBank reviews the suggested retail price from the publisher within the applicable limits, the final retail price is set (please refer to the Client Contract). The wholesale price ClickBank pays publishers for their product is typically 92.5% of the suggested retail, less $1.00. For rebills associated with a recurring billing product where the rebill is less than $40, ClickBank purchases the rebill product from the publisher at a wholesale price equal to 90.1% of retail. Back To Top 3. Can you charge my customers in their local currency? Currently, all prices appear in US dollars on our order screen, although for credit card orders, the credit card companies will bill in the customer's local currency on their credit card statement. The credit card company determines the exact exchange rate shortly after the sale is made. Back To Top 4. What charges will I incur from ClickBank? For publishers that want to sell their products through Clickbank, we charge a one-time $49.95 activation charge that must be paid upon approval of your first product. There are no monthly charges, but there is a $2.50 check processing fee for every check that ClickBank issues to you. There are also charges for returned sales, revoked sales, and dormant accounts. As part of our commitment to quality customer service, ClickBank may approve a return of a sale in response to a customer dispute. When a sale is returned, the customer receives a 100% refund, and payouts from that sale are debited back out of the corresponding publisher and affiliate accounts. From the publisher's account we also charge $1 per returned online check sale. (There is no similar charge for credit card returns.) A purchase is revoked if the customer's bank later claims the purchase was unfunded or fraudulent. Revoked sales cost us money and harm our reputation as a reliable product retailer. In these instances we charge the publisher $1 per revoked online check and $18 per credit card chargeback. We will charge an additional $35 per credit card chargeback if the publisher's products generate in excess of 1% chargebacks in any 90-day period. ClickBank reserves the right to delist any product or group of products at any time. Accounts with a positive balance but no earnings for an extended period of time are considered dormant. Dormant accounts are subject to a $1 charge per pay period after 90 days of inactivity, $5 per pay period after 180 days of inactivity, and $15 per pay period after 365 days of inactivity. Back To Top 5. What is ClickBank's maximum retail price limit? The typical retail cap for standard products is $50. In rare circumstances, we can approve a retail cap as high as $200 for standard products. For recurring billing products, the typical retail cap for the initial payment is also $50. However, the standard retail cap for the rebill amounts is $30. Rebill amounts must be equal to or less than the initial payment. In rare circumstances, we can approve a retail cap as high as $100 for the initial payment, and as high as $50 for rebill amounts. Back To Top 6. Can ClickBank help me create a website? ClickBank does not provide advice or training on the creation of websites. All publishers are responsible for learning how to create their own website, or hiring someone to develop one for them. However, since your success as a publisher is important to ClickBank we have collected some resources that you might find helpful. For more information, please visit our Resources page. We also suggest performing a search for website design tutorials on a search engine, such as "Google". You can also go to the ClickBank Marketplace and browse through the "Computing & Internet Programming" section. We also suggest performing a search for website design tutorials on a search engine, such as "Google". Additionally, there are many publishers offering services through ClickBank that may be able to assist you. To find https://www.clickbank.com/publisher_faq.html (2 of 6) [9/30/2007 3:10:53 PM] Sell Online: FAQ - ClickBank these publishers, go to the ClickBank Marketplace and browse through the "Computing & Internet - Programming" section. Back To Top 7. How many products can ClickBank sell for me through one account? ClickBank can sell up to 500 different products per publisher, per account. To sell multiple products, you simply need to list a Thank You Page in your account for each product. Be sure to use a corresponding ITEM number in each payment link. Here is an example: If you are a new publisher with the nickname, "PUBLISHER" and you have three ebooks that you would like ClickBank to sell, you would need to set up the following payment links on your Pitch Page(s) for each of your products: http://1.PUBLISHER.pay.clickbank.net http://2.PUBLISHER.pay.clickbank.net http://3.PUBLISHER.pay.clickbank.net To complete the process, you would: 1. 2. 3. 4. Log in to your ClickBank account. Select the "Account Settings" tab, and then select "My Products". Select the "Standard Products" tab or the "Recurring Billing Products" tab depending on which type of product you are adding. Click the "Add new product" button. Enter the Thank You Page URL, the item number, and the suggested retail price for your first product in the box. If the product you are adding is a recurring billing product, then you will also need to add a Product Title (up to 70 characters long) and a Product Description (up to 250 characters long). Both the Product Title and Product Description will appear on the order form, but will not appear in the Marketplace. For recurring billing products, you must select a billing frequency, which is how often a customer will be charged after making the initial payment. You must also select the billing duration, which is the number of times a customer will be billed. You can select a duration between 2 and 99. IMPORTANT NOTE: The total duration includes the initial payment and each rebill (e.g. a duration of 12 months includes the initial payment and 11 rebills). 5. IMPORTANT: Be sure to click "Save Changes". Click "Add a New Product" again if you have additional products to add and follow the steps in #4 above for each product. The ClickBank system then knows where to send a customer once their purchase has been approved. If a customer were to click on the payment link for your first product (http://1.PUBLISHER.pay.clickbank.net), ClickBank would deliver the customer to the Thank You Page URL listed for item #1 under the "My Products" section in your account. This Thank You Page URL would contain the download link or access instructions for your first product. Be sure to replace "PUBLISHER" with your own ClickBank nickname before using the examples above. For more information on how to set up your payment links, please go to Getting Started. Back To Top 8. I have more than 500 products that I want ClickBank to sell for me. How do I set that up? You will need to open another account. We offer a discounted price of $29.95 on additional accounts. When you send in your product approval request, please indicate that this is your second publisher account and our Product Approval Team will send you the discounted sales link at that time. Be sure to include the nickname of your original account for verification purposes. Back To Top 9. Why am I not getting my sales notifications? Please take note of the email address from which the sales notifications are sent: [email protected]. If you do not receive our email notifications, your email program may be blocking that address. Please set your spam filters to accept [email protected]. Unfortunately, email is not 100% reliable and can occasionally be lost, returned undeliverable, or caught in spam filters on its way to you. We recommend that you check your stats daily to see if you https://www.clickbank.com/publisher_faq.html (3 of 6) [9/30/2007 3:10:53 PM] Sell Online: FAQ - ClickBank have made any sales. Back To Top 10. I am selling multiple products. I see where all of the Thank You Page URLs go, but where do I save all of the Pitch Page URLs? You do have to save the URL(s) for all of your Thank You Page(s) in your account. However, the ClickBank system does not require the Pitch Page URLs to be entered. You do need to save a Hoplink Target URL within your account if you want affiliates to refer customers to your site. You can only save one Hoplink Target URL per account, which is the page to which all affiliate traffic is directed. If you are only selling one product per account, your Hoplink Target URL will most likely be your Pitch Page URL. However, if you offer multiple products through the same ClickBank account, your Hoplink Target URL may be different from your Pitch Page URLs. Back To Top 11. Does your system offer a shopping cart? Currently, we are not designed to interface with shopping carts/baskets. Our system is best used for the sale of discrete items -- products sold one at a time or as a package. Back To Top 12. What is an "affiliate"? Affiliates are essentially product advertisers or marketers. Clickbank affiliates set up a free ClickBank account and then advertise a special link we call a "hoplink". If a customer clicks through the affiliate's hoplink and goes on to make a successful purchase, then the affiliate will earn a commission between 1% and 75%. The commission rate is set by the publisher. For recurring billing products, ClickBank allows publishers to set a rebill duration up to 99 months (initial payment + 98 rebills). If you are selling a recurring billing product, your affiliates will earn a commission for the initial payment and all additional rebill payments. The commission rate offered at the time of the initial payment remains the same for the rebills. Keep in mind that the initial payment must be equal or greater than the subsequent rebills. Therefore, even though the commission rate stays the same for all commissions earned, the dollar amount affiliates earn for the initial payment may be greater than the amount they earn for the rebill payments. If a recurring billing product or subscription is cancelled, no future commissions will be awarded. Back To Top 13. Why is the affiliate program important? Taking advantage of ClickBank's extensive affiliate network can be the driving force that takes your sales from mediocre to hugely successful! ClickBank only pays an affiliate a commission if the affiliate sends a customer through their hoplink to the publisher's Hoplink Target URL and the customer purchases the publisher's product through ClickBank. As you can see, the affiliate program is more cost-effective than other types of advertising. For example, if you placed an ad in an online magazine, you would have to pay for the ad no matter how many people actually made a purchase. With our affiliate program, you are only paying the affiliate a commission when they refer an actual sale of your product through ClickBank. Your marketing dollars are 100% effective! Back To Top 14. How do I encourage folks to become ClickBank affiliates? We help build the affiliate network in two different ways: First, we give you a way to promote the affiliate program from your own website. Please https://www.clickbank.com/publisher_faq.html (4 of 6) [9/30/2007 3:10:53 PM] Sell Online: FAQ - ClickBank go to Leveraging The Affiliate Network under Publisher Tools for more information on how to set this up. Second, we can list you in our Marketplace, which is where affiliates go to find new products they want to promote. To see how the process works, click on the green arrow next to any main Marketplace category and you will get a dropdown list of the subcategories. Select a subcategory, and you will be taken to a page listing the products associated with that subcategory. Under the product description click on create hoplink and follow the instructions in the pop-up box. The ClickBank system automatically generates the correct hoplink for affiliates to use. Back To Top 15. ClickBank is selling several of my products. Can affiliate hoplinks direct customers to specific pitch pages for different products offered through one account? The hoplink, as well as the Marketplace listing, can only direct customers to the URL you have saved as the Hoplink Target URL on the "My Site" page under the "Account Settings" tab within your ClickBank account. If you are selling multiple products through one account, we recommend you design a Hoplink Target URL that acts as a gateway to all of your products. For instance, you could sell products from three different websites: www.orange.com www.blue.com www.green.com However, you would have to choose which one you want listed as the Hoplink Target URL in your account. If you choose www.orange.com as your homepage, a customer who clicks through an affiliate hoplink to your site will be automatically directed to www.orange.com. If you want affiliate hoplinks to connect customers to all of your websites, and you only want one ClickBank account, you should consider creating a new Hoplink Target URL that would serve as a passageway to your other websites. For example, you could create www.rainbow.com, which would contain links to www.orange.com, www.blue.com, and www.green.com. Affiliates will be tracked all the way through to the purchase of any of the publisher's products offered through that account. Back To Top 16. How does ClickBank track the sales that an affiliate refers to me? The affiliate's hoplink should be set up like this: http://AFFILIATE.PUBLISHER.hop.clickbank.net Affiliates replace "AFFILIATE" with their own ClickBank nickname and "PUBLISHER" with your ClickBank nickname. When customers click through an affiliate link, they are taken to the URL that you have listed as your "Hoplink Target URL" in your ClickBank account. If a customer clicks through an affiliate link and decides to purchase your product from ClickBank, then the affiliate who referred the customer will receive a commission. For example: If the affiliate's nickname is "EXAMPLE", and the affiliate wanted to earn commissions by sending customers to the publisher with the nickname "DEMO", the affiliate hoplink would look like this: http://EXAMPLE.DEMO.hop.clickbank.net Any time a customer clicks through that affiliate hoplink and makes a ClickBank purchase, the affiliate will earn a commission - even up to 60 days later. Back To Top 17. Is there a way for me to contact affiliates who are promoting my site? https://www.clickbank.com/publisher_faq.html (5 of 6) [9/30/2007 3:10:53 PM] Sell Online: FAQ - ClickBank As a matter of policy, ClickBank does not release the email addresses of our affiliates. Back To Top 18. Who determines how much an affiliate gets paid? Publishers can set the affiliate commission in their accounts to any percentage between 1% and 75%. This percentage is taken off the net sale amount of the product, not your suggested retail price. Our system automatically rounds commissions below $0.25 up to $0.25 and rounds any commission above $100 down to $100. Therefore, the minimum amount an affiliate will receive for referring a sale to a publisher is $0.25 and the maximum they will receive is $100. Publishers can change their payout percentage at any time. When an affiliate generates a sale, the affiliate will be paid the commission rate set in the publisher's account at the time of the purchase. If the customer purchased a recurring billing product, the commission rate paid to the affiliate remains the same for the initial payment and subsequent rebills, even if the publisher changes his commission rate during the rebill schedule. Here's an example: ● ● ● ● ● A publisher sets the commission rate at 50% On May 25th, a customer clicks through a hoplink and purchases the publisher's recurring billing product from ClickBank. The duration of the rebill schedule is four months (initial payment + 3 rebills). The affiliate is paid a 50% commission on May 25th. On June 15th, the publisher lowers the commission rate to 40%. Despite the change in the commission rate, the affiliate in the above example is still paid a 50% commission on June 25th, July 25th, and August 25th assuming the customer does not cancel the subscription before it is completed. Back To Top 19. How do I know if an affiliate was involved in a sale of my product at ClickBank? This information can be found in a couple of different places: 1) On the "Transactions" page under the "Reporting" tab in your account. ❍ If an affiliate generates a sale for you, their nickname will appear under the "Affiliate" column next to the appropriate order. 2) On the "Analytics" page under the "Reporting" tab in your account. ❍ Under "Publisher Reporting", select "Affiliates" in the top drop down box and select a day range in the bottom drop down box. Click "Go". ❍ Our system will create a report which lists any affiliate who has generated a sale for you during the time frame selected. The report will also tell you other helpful information, including the net number of sales and net dollar amount generated by each affiliate. If you sell recurring billing products, there is a third way to see this information: 3) On the "Analytics" page, select "Click here to view details on your rebill product subscriptions". ❍ If an affiliate generates a sale of your recurring billing product(s), their nickname will appear under the "Affiliate" column next to the appropriate order. Back To Top 20. Can a publisher be an affiliate? Yes! Publishers can use one ClickBank account for both their publisher and affiliate activities. Back To Top © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/publisher_faq.html (6 of 6) [9/30/2007 3:10:53 PM] Recurring Billing: Automated Recurring Billing - ClickBank - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● Customer Service ClickBank Recurring Billing What is ClickBank Recurring Billing? ClickBank recurring billing provides the flexibility to sell and promote a wide array of products and services, like subscriptions and membership sites, that leverage regularly scheduled customer payments. ClickBank recurring billing is a fully-automated system that makes selling, promoting, and managing recurring transactions easy and profitable. Keep reading to see why ClickBank recurring billing is a winning proposition for affiliates and publishers alike. Why Use ClickBank Recurring Billing? Recurring Revenue Streams Have a product or service idea that provides continuous value over time? ClickBank recurring billing can help monetize that idea and provide you with predictable and repeatable revenue. No Monthly Fees Unlike many of our competitors, ClickBank does not charge any additional fees for using recurring billing. If you already have an account, you can get started today. No Integration Required When implementing ClickBank recurring billing there is no software to install. Recurring billing integrates seamlessly with the current ClickBank system and is easy to implement. Reduced Authorization Declines ClickBank understands that scheduled payments may fail for several reasons, including insufficient funds, so we have optimized our recurring billing process to reduce authorization declines and increase your revenue. Guaranteed Payments ClickBank has never missed a payment since we started in 1998. Our proven tracking and payment process means that you get paid for every sale. Plus, our tiered markup structure means more money in your pocket on lower priced rebills. Reporting and Analytics The information that is gathered throughout the recurring billing process is summarized in our new "Subscriptions Reporting" feature, allowing you to manage recurring customers with ease. Additional Benefits for Publishers We take care of your billing and subscription management responsibilities so you can focus on running your business. We'll even send you timely notifications of sales, credit card updates, cancellations, and other relevant events. Last, but certainly not least, you'll have your recurring billing product added to the ClickBank Marketplace allowing you to leverage the power of the ClickBank affiliate network to drive product sales! Additional Benefits for Affiliates Affiliates who promote recurring billing products will benefit from recurring commission. Commissions range from 1% to 75% and remain the same throughout the life of the subscription. https://www.clickbank.com/recurring_billing.html (1 of 2) [9/30/2007 3:10:56 PM] About Us Recurring Billing: Automated Recurring Billing - ClickBank - ClickBank Sign Up Now Don't Have a ClickBank Account? Publishers or merchants without a ClickBank account who are interested in ClickBank recurring billing should sign up for an account now. With our simple setup process, you could be selling today! Already Have a ClickBank Account? Login and check out the June Release Notes for more information about how to get started selling or promoting recurring billing products. Check These Links for More Information: ● ● ● ● Recurring Billing FAQ Getting Started Publisher FAQ Marketplace FAQ © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/recurring_billing.html (2 of 2) [9/30/2007 3:10:56 PM] Sell Online: Why ClickBank - ClickBank Home | Sign Up | Marketplace | My Account | Search... Sell Products ● ● Promote Products ● Buy Products ● ● ● Publisher Home | ● Why ClickBank | ● Get Started | ● Sign Up | ● FAQ | ● Tools | ● About Us Customer Service Resources What sets ClickBank apart? The ClickBank focus on quality, security, and innovation has established ClickBank as a leader among online retailers. ClickBank provides state of the art security, robust tracking and reporting, superior customer service and has NEVER missed a scheduled payment for publishers or affiliates since its establishment in 1998. Working with ClickBank you receive: ● ● ● ● ● ● ● The proven reliability of ClickBank's security and fraud protection. Access to and visibility in the ClickBank Marketplace - the leader in digital products. Motivated affiliates marketing high converting products. Quick start-up! Be up and running in as little as two or three days. ClickBank's proprietary system tracks sales and commissions automatically, and includes complete customer service. A payment link to direct customers to the ClickBank order form. No additional equipment or programming expertise required! Relationship management and payment of all affiliates ClickBank features low costs: ● ● ● ● ● ● $49.95 one time activation charge - with no monthly charges! ClickBank purchases product from publishers at a wholesale price equal to 92.5% of retail, less a $1 stocking fee (for rebills associated with a recurring billing product where the rebill is less than $40, ClickBank purchases the rebill product from the publisher at a wholesale price equal to 90.1%). Thus, the typical markup is only $1 + 7.5% of the total purchase price, but when a customer is referred by an affiliate the markup costs you only a fraction of this amount. ❍ When you pay a 33% commission, our markup costs you $0.67 + 5.0%. ❍ When you pay a 66% commission, our markup costs you $0.34 + 2.5%. Free built-in affiliate program includes over 100,000 active affiliates! Free customer service support Free real time stats, reporting, and sales tools No additional charge to add recurring billing products! (New!) © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/why_clickbank.html [9/30/2007 3:10:59 PM] Sell Online: Get Started Selling - ClickBank Home | Sign Up | Marketplace | My Account | Search... Sell Products ● ● Promote Products ● Buy Products ● ● ● Publisher Home | ● Why ClickBank | ● Get Started | ● Sign Up | ● FAQ | ● Tools | ● About Us Customer Service Resources Get started earning money on your digital product sales today! Publishers just like you create the digital products sold on the ClickBank Marketplace in the same way that authors write books sold at retail book stores. The main difference is that we sell our publishers' products online using the ClickBank system. To see samples of digital products currently offered, visit the ClickBank Marketplace. Here is the step-by-step process for getting setup as a ClickBank publisher: 1. 2. 3. 4. 5. 6. 7. 8. Sign Up with ClickBank - it takes less than 2 minutes! Design a "Pitch Page" to promote and sell your product Designate a "Hoplink Target URL" Design a "Thank You Page" to deliver your product and thank customers Test the payment links from your Pitch Pages to the ClickBank order form Request Product Approval Pay the one time $49.95 Activation Charge Connect with the free ClickBank affiliate network to optimize your sales Before getting started refer and agree to our Client Contract. 1. Publisher Account Set Up Please read the following before proceeding: Product Requirements: ClickBank only sells certain types of products. The basic criteria are as follows: 1. All products must be digitally delivered (via web pages, downloadable files, or email) within 24 hours of purchase. Immediate delivery preferred. 2. You may also offer shipped delivery of printed media (books, CD's, and DVD's) as a courtesy to qualified customers (e.g., US and Canada only), provided the shipped media is clearly complementary and not essential to the operation of the originally downloaded digital product. The complementary nature of the shipped media must be clearly explained to the customer. See Federal Trade Commission Policy, Advertising and Marketing on the Internet. 3. All products must be backed by a valid technical support email address, to which paying customers and ClickBank staff can send inquiries and receive a human (non-automated) reply by the end of the following business day. 4. All products must be backed by appropriate technical support pages, written in English, and hosted at your own web site. 5. All products and promotions must be fully compliant with state and federal law, including U.S. Federal Trade Commission regulations, policies and guidelines governing advertising, disclosure and consumer protection. You should review materials available at www.ftc.gov and familiarize yourself with applicable regulations. 6. All products and promotions must contain clear and conspicuous disclosures as necessary to prevent the promotional materials from being false or misleading. See Federal Trade Commission Guidance Document, Dot Com Disclosures. Forbidden Activity: https://www.clickbank.com/getting_started.html (1 of 8) [9/30/2007 3:11:03 PM] Sell Online: Get Started Selling - ClickBank If you use ClickBank in conjunction with any of the following activities, your products will be removed automatically and you will not receive a payment from ClickBank. Examples of prohibited activity include the following: 1. Keying in customer orders yourself. All customers must key in their own credit card or bank account information directly into ClickBank's web order form. We do not process orders by phone, fax, or email. 2. The sale of shipped products, except complementary media as explained in ClickBank's Client Contract above. 3. Unsolicited commercial messaging, spamming, or cross-posting. 4. Use of mousetraps, such as windows that respawn or otherwise resist being closed. 5. The sale of any kind of multilevel membership (including MLM, matrix, wheel, cylinder, downline, upline, chain, or pyramid), or any product that has no appreciable value to the customer other than the potential for resale. 6. The sale or promotion of franchises or franchise opportunities. 7. The sale of pornographic entertainment of any kind. 8. The sale of: unlicensed content, website templates, spyware, phone minutes, existing debts, digital cash, spending accounts, money transfer, gift certificates, coupons, rebates, vouchers, securities, stocks, bonds, deeds, sweepstakes, wagers, wagering pools, lottery tickets, pornography, warez, pirated software, pirating tools, hacking tools, http/tcp proxies, irc/ircd, bnc, eggdrop, socks4/5, remote bots, shell accounts, dial-ups, dial-ins, phone services, cell messaging, cell sms, spamming tools, fake ID tools, credit reports, credit repair, accounting services, legal services, medical services, pharmaceutical services, SSN searches, SSN lookups, SSN verifications, term papers, anonymous proxies, proxy lists, password lists, email address lists, postal address lists, hotel/travel reservations, seminar tickets, event reservations, or any materials endorsing or encouraging violence, hatred, revenge, racism, victimization, criminal activity, or any other category ClickBank decides to prohibit. Click HERE to sign up for a ClickBank account now. BANNED PUBLISHERS ClickBank reserves the right to ban certain persons and companies from becoming publishers. Reasons for such bans include, but are not limited to, prior misconduct and/or violations of ClickBank rules and policies. Back To Top 2. Make a Pitch Page A. Pitch Page Basics: You need two web pages to make a sale through ClickBank: a Pitch Page and a Thank You Page. These pages must be published using your own registered domain name. ClickBank does not accept Pitch Pages or Thank You Pages hosted on free sites, and ClickBank does not provide hosting for these pages. The Pitch Page is the web page where you describe the product to the customer, and convince them of the value of your product. On this page, you will need to direct the customer to a ClickBank payment link to buy the product. In addition, your Pitch Page will need to include the following information: a. Provide a detailed description of the product b. Clearly state how much the product will cost. For recurring billing products, be sure to clearly state the initial price, the rebill price, and the rebill schedule. The rebill schedule includes the duration, which is the number of times a customer is billed, and the frequency, which is the amount of time between each rebill. For example: "Your initial charge will be $19.95. You will then be charged $9.95/month for 11 months after your initial charge has been made." c. Explain how the product will be delivered (web page, email, etc) d. Explain how long delivery will take (instant, 5 minutes, etc). For recurring billing products, be sure to explain how it will be delivered and how often it will be delivered. For example, if you are offering a newsletter, explain how the newsletter will be delivered (email, web page, etc.), and when it will be delivered (e.g. 1st of the month, 2nd Monday of every month, etc.). e. Include the ClickBank payment link https://www.clickbank.com/getting_started.html (2 of 8) [9/30/2007 3:11:03 PM] Sell Online: Get Started Selling - ClickBank B. Checking Compatibility: If the product is a document for download, do not assume that customers can view any particular proprietary file formats. For example, not everyone has a copy of Microsoft Word on their machine. Also, WebTV users cannot open pdf, zip, or exe files. Tell customers what format the file requires before they make the purchase from ClickBank. Also, it is recommended that you disclose that delivery time will vary depending on the type and quality of computer equipment and internet connection. If the product is an executable file, do not assume that customers are using the exact same operating system that you are. For example, not everyone uses Windows XP. Advise customers what operating system the file requires before they make the purchase from ClickBank. If the product is only useful to people in a particular country or region, be sure to clearly say so. ClickBank customers may be from anywhere on the planet. As part of your Pitch Page, advise customers of any geographic limitations on products or services. All statements made on the Pitch Page are subject to ClickBank's Client Contract and Product Requirements as well as all applicable federal and state laws, including, but not limited to, U.S. Federal Trade Commission regulations, policies and guidelines governing advertising, disclosure and consumer protection. Those rules can be found at www.FTC.gov C. ClickBank Return and Cancellation Policy ClickBank's current return policy is as follows: "ClickBank will, at its option, replace or repair any defective product within 8 weeks from the date of purchase. After 8 weeks all sales are final." ClickBank does reserve the right to alter or revise its return policy at any time. You must take care to not use any promotional language that might conflict with our return policy. For example, phrases like "personal lifetime guarantee," "eight month unconditional money-back guarantee," or "lifetime memberships" are strictly prohibited. As a ClickBank publisher, the only guarantee you can make is that ClickBank will honor its return policy. For recurring billing products, the publisher must allow their customers to cancel their recurring billing products or subscriptions at any time. A cancellation means that no future rebills will be charged to their account. D. Making the payment link: The payment link is what customers will click on when they are ready to purchase your product from ClickBank. This link must be placed on your Pitch Page. When customers click on the payment link, they are taken to our product order form where they enter their payment information. After entering their information, they click a button which says, "Click Once to Pay Now". Assuming their payment is approved, our system takes customers to a page which confirms their order by providing them with a unique receipt number. We then direct customers to click a final link, "Click Here to Complete Your Order", which takes them from our order form to your Thank You Page, where you provide instructions on how they can obtain the purchased product. Your payment link should be targeted to a new window, and should be in the following format: http://ITEM.PUBLISHER.pay.clickbank.net Here it is in html: <a href="http://ITEM.PUBLISHER.pay.clickbank. net" target=cb>CLICK HERE TO PURCHASE</a> Here's how to make it work... ● ● ● Replace ITEM with the item number of the link (product) for sale. As you set up products to sell in your ClickBank account, you will need to assign each of your links an item number: 1, 2, 3, etc. If you are setting up your first product, the item number is 1. The item number in the payment link must correspond to the item number for the Thank You Page in your account under "My Products". Replace PUBLISHER with your ClickBank account nickname Replace CLICK HERE TO PURCHASE with any promotional text or image you prefer. https://www.clickbank.com/getting_started.html (3 of 8) [9/30/2007 3:11:03 PM] Sell Online: Get Started Selling - ClickBank See our Payment Link FAQ for more information on payment links. Back To Top 3. Designate a "Hoplink Target URL" One of the biggest benefits of using the ClickBank system is that you have access to our affiliate network. Affiliates advertise our publishers' products by enticing customers to click through their affiliate link and "hop" over to your website to make a purchase. This is why we call ClickBank affiliate links "hoplinks". Affiliate hoplinks direct consumer traffic to the Hoplink Target URL listed in your account. There is only one Hoplink Target URL per account. If you are only selling one product per account, your Hoplink Target URL will most likely be your Pitch Page URL. However, if you offer multiple products through the same ClickBank account, your Hoplink Target URL may be different from your Pitch Page URLs. For instance, you could sell products from three different websites: www.orange.com www.blue.com www.green.com However, you would have to choose which one you want listed as the Hoplink Target URL in your account. If you choose www.orange.com as your Hoplink Target URL, a customer who clicks through an affiliate hoplink to your site will be automatically directed to www.orange.com. If you want affiliate hoplinks to connect customers to all of your websites and you only want one ClickBank account, you should consider creating a new homepage that would serve as a gateway to your other websites. For example, you could create www.rainbow.com, which would contain links to www.orange.com, www.blue.com, and www.green. com. Affiliates will be tracked all the way through to the purchase. To designate a Hoplink Target URL, follow the steps below: 1. 2. 3. 4. 5. Login to your ClickBank account. Click the "Account Settings" tab. Click on "My Site". Enter the Hoplink Target URL in the correct field. Enter a Marketplace Title (this title can be up to 70 characters long) and a Marketplace Description (this description can be up to 250 characters long) for your site. This is the information about your account that you would like to have listed in the ClickBank Marketplace. Note: If you are selling recurring billing products, you will also choose a Product Title and a Product Description for every recurring billing product offered through your account. The Product Title and Product Description will appear on the ClickBank order form for each individual recurring billing product, but ONLY the Marketplace Title and Marketplace Description will appear in the ClickBank Marketplace. 6. Click "Save Changes". 4. Make a Thank You Page A. Thank You Page Basics: As we mentioned in step 2, you need at least two web pages in order to make a ClickBank transaction work: A sales page, or "Pitch Page", to promote your product for purchase at ClickBank, and a "Thank You Page" to fulfill orders. Remember - these pages will be at your own website. ClickBank does not host web pages. The Thank You Page is the page customers will see after they purchase a product. Customers will only reach this page if their purchase has been approved. Your Thank You Page must contain the following information: a. Thank the customer for making a purchase. b. Display your email address so that you can provide technical support if the customer has questions about the product they purchased. ClickBank does not provide technical support for specific products. Do not simply make a clickable https://www.clickbank.com/getting_started.html (4 of 8) [9/30/2007 3:11:03 PM] Sell Online: Get Started Selling - ClickBank c. d. e. f. email image or button. You must actually display your email address visibly so that the customer can see it and have a record of the address. Remind the customer that his or her credit card or bank statement will show a charge by ClickBank or CLKBANK*COM rather than a reference to your specific product. Your reminder should be prominent. Often customers request refunds because they forget that ClickBank is handling the purchase. If the purchase was for a recurring billing product, be sure to restate the rebill schedule on your Thank You Page. You must include the initial price that they just paid and the rebill price that they will be charged each month. Make it very clear that the rebill will happen monthly. You should also include the duration of the subscription, which is the number of times a customer is billed. Collect additional information from the customer, if necessary. Make an "exit link". Once the customer sees the Thank You Page, make sure they have at least one link to follow. B. Where is the Thank You Page? In order for us to send the customer to the standard product Thank You Page, we need to know the following information: 1. The web address of the Thank You Page. 2. The item number of the product. 3. The suggested retail price of the product associated with the Thank You Page. Remember that your price is subject to ClickBank approval. In order for us to send the customer to the recurring billing product Thank You Page, we need to know the following information: 1. The web address of the Thank You Page. 2. The item number of the product. 3. The suggested retail price of the product associated with the Thank You Page. Note: Remember that your price is subject to ClickBank approval. 4. Product Title (this title can be up to 70 characters long, and will appear on the ClickBank order form, not the ClickBank Marketplace). 5. Product Description (this description can be up to 250 characters long, and will appear on the ClickBank order form, not the ClickBank Marketplace). 6. Initial Price and Rebill Price. 7. Frequency (initially ClickBank will only allow a frequency of monthly rebills). 8. Duration (for example, if you are offering an initial payment of $19.95 and 11 additional payments of $9.95, the duration is 12 since there will be 12 total transactions). To relay this information to us, simply: ● ● ● ● ● ● ● Login to your ClickBank account Click the "Account Settings" tab. Click on "My Products" Select the "Standard Products" tab or the "Recurring Billing Products" tab depending on which type of product you need to add to your account. Click the "Add new product" button. Type the full URL (including http://www...) of the Thank You Page in the "Thank You Page URL" field and enter the additional requested information in the "Adding Product" box that appears. Ensure that the "Test Mode" box is checked, and then click "save changes". See Step 5 below for more information on testing your links and Step 6 below for information on how to submit a product approval request. C. Fulfilling the order: When the customer sees your Thank You Page, keep in mind that they will have already purchased the product, and have been provided with a unique 8-digit receipt number. ClickBank receipt numbers are eight characters long and a combination of letters and numbers. If you are selling a recurring billing product, the initial payment's receipt number will be in the same format as a standard product - a sequence of 8 letters and digits. The initial payment is considered the first rebill in the schedule. Each rebill that is associated with that initial payment will have the same 8 digit receipt number as the initial payment, however it will have a dash and an additional 4 characters at the end to show which rebill number it is in the series of rebills. For example, if an initial payment had P3RGBKGB as the receipt number, the first rebill would have P3RGBKGB-B002 as the receipt number, the second rebill would have P3RGBKGB-B003 as the receipt number, etc. https://www.clickbank.com/getting_started.html (5 of 8) [9/30/2007 3:11:03 PM] Sell Online: Get Started Selling - ClickBank It is very important to give customers what they want as rapidly as possible. Do not present the customer with advertisements or links to things that they did not purchase. Senseless distractions will confuse and annoy customers, and will greatly increase your risk of losses due to refunds or disputed sales and increase customer complaints. For recurring billing products, it is important that you deliver the products on time each month. Be sure to let the customers know when to expect the delivery each month, and be sure they are aware of how the product will be delivered. Your best bet is to keep it simple, and deliver exactly what was promised. Here are some suggestions: ● ● ● If the product is already in html format, put it on your Thank You Page. If the product is a file for download (pdf, zip, doc, exe, etc), include a link to it on your Thank You Page. Also include explicit instructions for how to view or extract the file. For example, most people do not know what to do with a zip file. Some products are personalized, or require registration to activate. Such products require direct feedback from the customer to complete delivery. The best way to do this is to collect the information with a web form on your Thank You Page. If you do not have advanced web design skills, an alternative is to simply ask the customer to send you an email with the information you require. Bear in mind that ClickBank will promptly remove any product that creates unexpected customer service issues, regardless of the cause. Back To Top 5. Testing Your Links In order to test your links, you must have completed all of the steps outlined above. To summarize, you must complete the following steps before you can test your payment link: ● ● ● ● ● Setup your Pitch Page. Setup your payment link on your Pitch Page. Save your Hoplink Target URL and Marketplace information in your ClickBank account. Setup your Thank You Page. Save your Thank You Page URL, suggested retail price, and other required information in your ClickBank account. You now need to test the order process to make sure all of your links are set up correctly. This helps prevent customers from ending up at the wrong page or from seeing a "FILE NOT FOUND" message. The best way to test a link is to see a purchase from the customer's point of view. You can always do that by purchasing your own product. However, you can also test it for free by setting your product to "Test Mode". To set your product to "Test Mode", complete the following steps: 1. 2. 3. 4. 5. 6. 7. Log in to your ClickBank account. Click the "Accounts Settings" tab. Click on "My Products". Select "edit" under the "Action" column for the product that you would like to test, which will open the "Edit Product" window. Check the "Test Mode" box. Click "Save Changes". Click through your payment link, which will take you to a test version of the ClickBank order form. Complete the information, and click to submit the order. This will lead you through the same process that the customers will go through when your product has been approved and it is out of test mode; however nothing will be charged to your card if you use a valid account number when in test mode. IMPORTANT: Once your account has been activated, and your product has been approved, please check to make sure the "Test Mode" functionality for that product is turned off. If the "Test Mode" box for that product does not have an "x", then test mode is turned off, and your product is ready to be sold. If the "Test Mode" box for that product does have an "x", then test mode is turned on, and you will need to follow the instructions above to disable "Test Mode" (for step #5 above, you will uncheck the "Test Mode" box to disable). Troubleshooting: If you receive errors during the test purchase here are some things to review for remedy: 1. Is your payment link setup correctly? 2. Is your nickname spelled correctly? 3. Do you have the correct item number listed in the payment link? https://www.clickbank.com/getting_started.html (6 of 8) [9/30/2007 3:11:03 PM] Sell Online: Get Started Selling - ClickBank 4. Have you saved your Thank You Page URL in your account? 5. For additional information, please see our Payment Link FAQ Back To Top 6. Requesting Product Approval If the product you have added requires a product approval, the "Status" column on the "My Products" page will show "Pending Approval Request" for that product. You will need to submit a product approval request as follows: ● ● ● ● ● ● Log in to your ClickBank account. Click on the "Accounts Settings" tab. Click on "My Products". Click on the "Request Approval" button under the "Action" column for each product that you want to submit for approval. Verify the information on the "Request Product Approval" form is correct, and answer the required questions on the form. Click "Submit Product Approval Request", which will send your request to the ClickBank Product Approval Team for their review. If you have submitted your request correctly, the "Status" column will change to "Approval Requested" for the product that is awaiting approval from the Product Approval Team. If a product has been approved, the "Status" column will show "Approved". Every recurring billing product has to be approved by the Product Approval Team. To request a higher product price limit, go to the "My Site" page and click the "Request max retail price change" button. The typical retail cap for standard products is $50. In rare circumstances, we can approve a retail cap as high as $200 for standard products. For recurring billing products, the typical retail cap for the initial payment is also $50. However, the standard retail cap for the rebill amounts is $30. Rebill amounts must be equal to or less than the initial payment. In rare circumstances, we can approve a retail cap as high as $100 for the initial payment, and as high as $50 for rebill amounts. You will receive the results of your request in three business days via email. Back To Top 7. Pay Activation Charge Once you receive the approval email for the first product that you submit for a product approval, you will need to pay your one-time $49.95 Activation Charge. Instructions will be sent from the Product Approval Team on how to log in and pay the Activation Charge. You can pay by credit/debit card, PayPal, or money order. Once your payment has gone through successfully, your site status on the "My Site" page is changed to "Activated", and you are set to begin selling any products that have been approved by the Product Approval Team. Please note that you cannot pay the Activation Charge until your first product has been approved and you have been notified by the Product Approval Team. *** The Activation Charge only applies to publishers who list their products with ClickBank. There is no Activation Charge to be an affiliate or reseller. Back To Top 8. Connect to the Affiliate Network See Publisher Tool #4 for information on how to build your affiliate network. Back To Top https://www.clickbank.com/getting_started.html (7 of 8) [9/30/2007 3:11:03 PM] Sell Online: Get Started Selling - ClickBank © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/getting_started.html (8 of 8) [9/30/2007 3:11:03 PM] Sell Online: Tools - ClickBank Home | Sign Up | Marketplace | My Account | Search... Sell Products ● ● Promote Products ● Buy Products ● ● ● Publisher Home | ● Why ClickBank | ● Get Started | ● Sign Up | ● FAQ | ● Tools | ● Customer Service Resources Optimize Your Sales With Publisher Tools ClickBank provides publishers with many useful tools to help you manage your sales stats, confirm orders, optimize sales opportunities, and calculate earnings. Use the tools below to help you earn the most with your ClickBank account. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Checking Your Sales Stats Approving Returns Creating a Payment Link Leveraging The Affiliate Network Getting Listed in the Marketplace Thank You Page Protection ClickBank Link Security Script Add a Product Title Payment Button Images Payment Link Cloaker HTML Passing Data Testing Your Payment Links Frame Breaking How do I get the name and e-mail address of the customer passed to me after the purchase? 1. Checking Your Sales Stats Sale Notification: Each time your product is sold, you will receive an automated email with a brief summary of the order. Remember, however, that email is not 100% reliable and can occasionally get lost, bounced or filtered out, so ClickBank recommends that each publisher additionally monitor their stats online. For recurring billing products, ClickBank will send you an automated email for the initial purchase and for each rebill. We will also send you an automated email if a subscription is cancelled. To help you keep track of sales ClickBank has made it easy for you to import your daily sales stats into a spreadsheet for optimal tracking. Import instructions are located in Stats FAQ #4. Purchase Confirmation: ClickBank provides the customer with a unique receipt number - a sequence of 8 letters and digits - for each sale. You can verify this number against your stats to confirm that a sale was made to a particular customer. More specifically, if the receipt number is not in your stats, then the customer did not buy through ClickBank. If you are selling a recurring billing product, the initial payments receipt number will be in the same format as a standard product - a sequence of 8 letters and digits. The initial payment is considered the first rebill in the schedule. Each rebill that is associated with that initial payment will have the same 8 digit receipt number as the initial payment, however it will have a dash and an additional 4 characters at the end to show which rebill number it is in the series of rebills. For example, if an initial payment had P3RGBKGB as the receipt number, the first rebill would https://www.clickbank.com/publisher_tools.html (1 of 8) [9/30/2007 3:11:07 PM] About Us Sell Online: Tools - ClickBank have P3RGBKGB-B002 as the receipt number, the second rebill would have P3RGBKGB-B003 as the receipt number, etc. Customer Confirmation: Your online sales stats display the name, email address, and geographic location of each customer. Even though we make every possible effort to determine if the customer is authorized to use the card, stolen cards do sometimes slip by. If the customer's information is not consistent with what you were expecting, please contact us so that we can research the transaction for possible fraud. Subscription Analytics: If you are selling recurring billing products, you can also view details for all of your subscriptions. To do so, log in to your ClickBank account, click on the "Reporting" tab, and then select "Analytics". Then click "Click here to view details on your rebill product subscriptions." Back To Top 2. Approving Returns: We all know that a satisfied customer is crucial to the success of any product or business and that in some cases this means that a customer will request to return a product. So, please keep in mind that a customer requesting a return is a normal part of doing business. If your product does not work for a particular customer, a return is the best option. If a customer needs to return a product, please send us a return request by going to our Publisher and Affiliate Questions page and select "Return Requests" from the "Subject of request" dropdown. Be sure to include as much information as possible about the purchase that needs to be returned (receipt number, customer first and last name, etc.) Returns vs. Revokes: In the banking industry there are two kinds of reversed charges: returns and revokes. A return is when the customer first files their complaint with ClickBank. Please keep in mind that returns are a common occurrence in retail sales. A revoke is when the customer files their complaint with their bank or credit card company. Revokes on credit card transactions are also referred to as chargebacks. Products or services that generate revoke and chargeback complaints cost us money and harm our reputation as a reliable product retailer. Depending on the nature of the complaint, we may charge the publisher's account $5 to $50 per credit card chargeback. Please see our Accounting Policy and the Client Contract for more details. Chargeback Prevention: Three techniques that can help prevent costly chargebacks for ClickBank: 1. Remind customers that ClickBank or CLKBANK*COM will appear on their statement. Make it clear that your product brand name will NOT appear on their credit card statement. 2. Make it very easy for the customer to contact you for technical support. Visibly display your email address so they can write it down and contact you. If you have a business phone number, please provide that too 3. Let the customer know that product is backed by ClickBank's guarantee of quality customer service and that ClickBank will be happy to help them if there is any problem with their purchase For recurring billing products, please make sure it's clear that the customer can cancel at any time. For example, if a customer signs up for a 12 month subscription, it is in your best interest to make it easy for a customer to cancel the subscription anytime between the initial payment and the eleventh rebill. A cancellation means the customer will not be billed for any future rebills, which may be a good way to avoid any refunds or chargebacks for previous payments towards the subscription. Back To Top 3. Creating a Payment Link For ClickBank to sell your product you must direct customers to follow a payment link on your Pitch Page. The https://www.clickbank.com/publisher_tools.html (2 of 8) [9/30/2007 3:11:07 PM] Sell Online: Tools - ClickBank payment link will automatically take the customer directly to a ClickBank product order form. Your payment link should be targeted to a new window, and should be in the following format: http://ITEM.PUBLISHER.pay.clickbank.net Here it is in html: <a href="http://ITEM.PUBLISHER.pay.clickbank. net" target=cb>CLICK HERE TO PURCHASE</a> Here's how to make it work... ● ● ● Replace ITEM with the item number of the link (product) for sale. As you set up products to sell in your ClickBank account, you will need to assign each of your links an item number: 1,2,3, etc. If you are setting up your first product, the item number is 1. Replace PUBLISHER with your ClickBank account nickname. Replace CLICK HERE TO PURCHASE with any promotional text or image you prefer. See our Payment Link FAQ for more information on payment links. Back To Top 4. Leveraging The Affiliate Network ClickBank has over 100,000 affiliates that are skilled at driving traffic to your digital products. Learn to leverage these affiliates and you can watch your sales multiply. Want to entice affiliates to market your product? Simply login to your account and establish a commission rate for all sales that result directly from an affiliate's referral. For recurring billing products, affiliates will earn a commission for the life of the subscription. Most successful publishers offer commissions of 33% to 75%. Please keep in mind that these affiliates are directing customers that might not have found your product otherwise, so it pays to be generous. Additionally, to help attract affiliates it helps to list a clear Marketplace Title and Marketplace Description for your site under "My Account" on the "Account Settings" tab. This way, when affiliates scan the ClickBank Marketplace, they will know exactly what your product is and what type of customers would be interested in your product. Recruit affiliates: With ClickBank's Join My Affiliate Program (JMAP), you can also recruit affiliates directly. Just keep in mind that affiliates are required to establish a ClickBank account so that we can track their sales, send them checks and provide them with needed information to sell and refer potential customers to your products. All you need to do is follow the JMAP link to enroll your new recruits. Here's what happens when you submit a potential affiliate via the JMAP link: 1. We ask them for their ClickBank nickname. If they have no nickname, we set them up with a ClickBank account, which is FREE for affiliates 2. We show them how to make a hoplink to promote your products 3. We close our JMAP window so they end up back at your site Your JMAP links must be targeted to a new window, and should be in the following format: <a href="http://PUBLISHER.jmap.clickbank. net" target=jmap>CLICK HERE</a> Here's how to make it work... https://www.clickbank.com/publisher_tools.html (3 of 8) [9/30/2007 3:11:07 PM] Sell Online: Tools - ClickBank ● ● ● Replace PUBLISHER with your publisher nickname. Replace CLICK HERE with any promotional text or image you prefer. Leave target=jmap alone. This is what makes the link open in a new window. Back To Top 5. Getting Listed in the Marketplace Please visit the Marketplace FAQ for information on how to get listed in the ClickBank Marketplace. Back To Top 6. Thank You Page Protection To protect your Thank You Page, here are some suggestions: 1. The following html code inside your <HEAD> element of a page should prevent a robot from indexing that page or following links on that page: META name="robots" content="noindex, nofollow" 2. Give your Thank You Page URL an obscure file name (it does not have to be thankyou.htm -- that is too easy to guess) 3. If you are concerned about security and you have experience with cgi programming, you can generate a script that will verify the customer's successful completion of the purchase process before allowing him or her access to the Thank You Page. Please follow the instructions below for implementing the ClickBank Link Security Script: Back To Top 7. ClickBank Link Security Script When the customer completes a purchase, several values are passed along in the query string if you have specified a secret key in your account settings. These are the ClickBank receipt number (cbreceipt), the epoch time of the order (time), the ClickBank item number (item), and the ClickBank proof of purchase (cbpop) value. During the purchase we encrypt the receipt, time, and item using the secret key you specify in your account. We will then pass the result back to you as a query string parameter called "cbpop". Use the validation script to confirm the cbpop value is correct. Unlike prior versions of this script there is no need for a "seed" value. The C#, VB.NET, and Ruby examples below are only a method for checking for a valid cbpop value and leave the capturing of the request parameters up to your individual implementations. PHP SOURCE: function cbValid() { $key='YOUR SECRET KEY'; $rcpt=$_REQUEST['cbreceipt']; $time=$_REQUEST['time']; $item=$_REQUEST['item']; $cbpop=$_REQUEST['cbpop']; $xxpop=sha1("$key|$rcpt|$time|$item"); $xxpop=strtoupper(substr($xxpop,0,8)); if ($cbpop==$xxpop) return 1; else return 0; https://www.clickbank.com/publisher_tools.html (4 of 8) [9/30/2007 3:11:07 PM] Sell Online: Tools - ClickBank } PERL SOURCE: sub cbValid { my($q,$key,$rcpt,$time,$item,$cbpop,$xxpop); $key='YOUR SECRET KEY'; $q='&'.$ENV{'QUERY_STRING'}; $q=~/\Wcbreceipt=(\w+)/; $rcpt=$1; $q=~/\Wtime=(\w+)/; $time=$1; $q=~/\Witem=(\w+)/; $item=$1; $q=~/\Wcbpop=(\w+)/; $cbpop=$1; use Digest::SHA1 qw(sha1_hex); $xxpop=uc(substr(sha1_hex("$key|$rcpt|$time|$item"),0,8)); return 1 if $cbpop eq $xxpop; return 0; } C# SOURCE: public bool cbValid(string cbreceipt, string time, string item, string cbpop) { string secret_key = "YOUR SECRET KEY"; byte[] data = Encoding.Default.GetBytes(secret_key + "|" + cbreceipt + "|" + time + "|" + item); byte[] hashedData = new SHA1Managed().ComputeHash(data); string xxpop = BitConverter.ToString(hashedData).Replace("-","").ToUpper().Substring(0, 8); return cbpop.Equals(xxpop); } VB.NET SOURCE: Public Function cbValid(ByVal receipt As String, ByVal time As String, ByVal item As String, ByVal cbpop As String) As Boolean Dim key As String = "YOUR SECRET KEY" Dim sha As New SHA1CryptoServiceProvider() Dim mash As String = key & "|" & receipt & "|" & time & "|" & item Dim result() As Byte = sha.ComputeHash(New System.Text.ASCIIEncoding().GetBytes(mash)) Dim xxpop As String = BitConverter.ToString(result).Replace("-", "").ToUpper(). Substring(0, 8) Return cbpop.Equals(xxpop) End Function https://www.clickbank.com/publisher_tools.html (5 of 8) [9/30/2007 3:11:07 PM] Sell Online: Tools - ClickBank Ruby SOURCE: require 'digest/sha1' def cbValid(receipt, time, item, cbpop) key = "YOUR SECRET KEY" popCheck = "#{key}|#{receipt}|#{time}|#{item}" xxpop = Digest::SHA1.hexdigest(popCheck).upcase[0,8] cbpop == xxpop end Back To Top 8. Add a Product Title If you are selling multiple items through the ClickBank Marketplace we recommend that you add a title for each product that you sell, making it easier for you to track items on the order form and in the email notifications. For recurring billing products, you must add a Product Title and Product Description within your account. We require that this information be added when you add the Thank You Page URL in your account for each recurring billing product. The Product Title can be up to 70 characters long, and will appear on the ClickBank order form and on the email notifications that ClickBank sends to you and to the customer. The Product Description can be up to 250 characters long, and will appear on the ClickBank order form. Keep in mind that the Product Title and Product Description for recurring billing products will not appear in the Marketplace - each account is only listed in the Marketplace by the accounts Marketplace Title and Marketplace Description. Please also be aware that once your recurring billing product has been approved, the Product Title can not be changed. If you want a product title for the standard products that you sell, you will need to add the product title to the payment link. The product title that you add to the payment link for standard products will appear on the ClickBank order form and on the sales notifications that ClickBank sends to you and to the customer. As a publisher, you can add a title to your standard products by adding a "QUERY_STRING" parameter called "detail" to your payments links. Here's an example: http://ITEM.PUBLISHER.pay.clickbank.net/?detail=Test_Title Back To Top 9. Payment Button Images If you would like to customize your publisher Pitch Page with ClickBank's payment button images, simply: 1. 2. 3. 4. View the images at: Payment Link FAQ Right-click on the images that you would like to use Save them to your computer Upload the desired images to your Pitch Page Back To Top 10. Payment Link Cloaker HTML One easy way to "cloak" your payment link is to send the customer to a URL of your own that quietly redirects them to your payment link. We recommend using the html below. Don't forget to replace each occurrence of PUBLISHER and ITEM with the correct value! https://www.clickbank.com/publisher_tools.html (6 of 8) [9/30/2007 3:11:07 PM] Sell Online: Tools - ClickBank Payment Link Cloaker HTML: <html> <head> <title>Loading page...</title> <meta http-equiv="refresh" content="2;URL=http://ITEM.PUBLISHER.pay.clickbank. net"> <script> url='http://ITEM.PUBLISHER.pay.clickbank.net'; if(document.images) { top.location.replace(url); } else { top.location.href=url; } </script> </head> <body>Loading <a href=http://ITEM.PUBLISHER.pay.clickbank.net>page</a>... </body> </html> If your web server runs php you can use this simple script instead: Payment Link Cloaker PHP Script: <?php header("Location: http://ITEM.PUBLISHER.pay.clickbank. net"); ?> Back To Top 11. Passing Data You can pass the following QUERY_STRING parameters to the payment link and they will be written into the order form: ● ● ● ● ● name = customer name email = customer email address country = customer ISO-3166 country code zipcode = customer postal code detail = product title You can also pass other QUERY_STRING parameters back to your Thank You Page after the customer completes payment. You can pass up to 128 bytes of additional parameters. Back To Top 12. Testing Your Payment Links The best way to test a link is to see a purchase from the customer's point of view. You can always do that by purchasing your own product. However, you can also test it for free by setting the product up in Test Mode: 1. 2. 3. 4. 5. 6. 7. Log in to your ClickBank account. Click the "Accounts Settings" tab. Click on "My Products". Select "edit" under the "Action" column for the product that you would like to test, which will open the "Edit Product" window. Check the "Test Mode" box. Click "Save Changes". Click through your payment link, which will take you to a test version of the ClickBank order form. Complete the information (nothing will be charged to your card if you use a valid account number), and click to submit the order, which https://www.clickbank.com/publisher_tools.html (7 of 8) [9/30/2007 3:11:07 PM] Sell Online: Tools - ClickBank will lead you through the same process that the customers will go through when your product has been approved and it is out of test mode. IMPORTANT: Once your account has been activated, and your product has been approved, be sure to disable the "Test Mode" functionality for that product, as follows: 1. 2. 3. 4. 5. 6. Log in to your ClickBank account. Click the "Accounts Settings" tab. Click on "My Products". Select "edit" under the "Action" column for the product that you would like to test, which will open the "Edit Product" window. Uncheck the "Test Mode" box. Click "Save Changes". Back To Top 13. Frame Breaking If you do not want affiliates advertising your products by putting your site in a frame or pop-under window, you can prevent that from happening by putting the following script at the top of your HTML page: Frame Breaker HTML: <head> <script> if(self!=top) { url=self.location.href; if(document.images) { top.location.replace (url); } else { top.location.href=url; } } else { self.focus(); } </script> </head> Back To Top 14. How do I get the name and e-mail address of the customer passed to me after the purchase? When the customer completes a purchase, several values are passed along in the query string. ClickBank receipt number (cbreceipt) Epoch time of the order (time & seconds) ClickBank item number (item) ClickBank proof of purchase (cbpop) Customer name (cname) New! Customer e-mail (cemail) New! Vendor variables (up to 128 characters) Back To Top © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/publisher_tools.html (8 of 8) [9/30/2007 3:11:07 PM] Affiliate Program: Tools - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Affiliate Home | ● Sign Up | ● Marketplace | ● FAQ | ● Tools | ● Resources Optimize Your Commissions With These affiliate Tools ClickBank provides affiliates with many useful tools to help you refer customers, track your commission stats and calculate earnings. Use the tools below to help you earn the most with your ClickBank account! 1. 2. 3. 4. 5. 6. Create a hoplink Cloak a hoplink Passing Parameters Calculating Commissions Track My Campaign Ads & The Marketplace 1. Create a hoplink Your hoplinks should be targeted to the top level of the current window and should be in the following format: http://AFFILIATE.PUBLISHER.hop.clickbank.net This is what it looks like in html: <a href="http://AFFILIATE.PUBLISHER.hop.clickbank. net" target=_top>CLICK HERE</a> Here's how to make it work... ● ● ● Replace AFFILIATE with your affiliate Nickname Replace PUBLISHER with the publisher Nickname Replace CLICK HERE with any promotional text or image you prefer For example, to make a hoplink to the Marketplace, use "Marketplace" as the PUBLISHER name in your hoplink: http://AFFILIATE.marketplace.hop.clickbank.net Be sure to replace "AFFILIATE" with your own ClickBank affiliate Nickname. To open a hoplink in a new window set the target attribute of the hoplink to "_blank". Here's an example: https://www.clickbank.com/affiliate_tools.html (1 of 4) [9/30/2007 3:11:10 PM] About Us Customer Service Affiliate Program: Tools - ClickBank <a href="http://AFFILIATE.PUBLISHER.hop.clickbank. net" target=_blank>Click Here!</a> Back To Top 2. Cloak a hoplink The secret is to send the customer to a url of your own that quietly redirects them through the correct hoplink. We recommend using the html below. Don't forget to replace each occurrence of AFFILIATE and PUBLISHER with the correct value! HopLink Cloaker HTML: <html> <head> <title>Loading page...</title> <meta http-equiv="refresh" content="2;URL=http://AFFILIATE.PUBLISHER.hop.clickbank. net"> <script> url='http://AFFILIATE.PUBLISHER.hop.clickbank.net'; if(document.images) { top.location.replace(url); } else { top.location.href=url; } </script> </head> <body>Loading <a href=http://AFFILIATE.PUBLISHER.hop.clickbank.net>page</a>... </body> </html> If your web server runs php you can use this simple script instead: HopLink Cloaker PHP Script: <?php header("Location: http://AFFILIATE.PUBLISHER.hop.clickbank. net"); ?> Back To Top 3. Passing Parameters If you want to pass other parameters through the hoplink to arrive at the target URL we will pass up to 64 bytes of QUERY_STRING data through to the target URL. For example: http://bonnie.clyde.hop.clickbank.net/?xx=1&YY=123abC Would redirect to... http://clydes-website.com/script.php?hop=bonnie&xx=1&YY=123abC https://www.clickbank.com/affiliate_tools.html (2 of 4) [9/30/2007 3:11:10 PM] Affiliate Program: Tools - ClickBank Back To Top 4. Calculating Commissions Here is an example of the commission calculation if you are promoting a product that offers a 55% commission: Retail Price: $29.95 Subtract 7.5% + $1 -$3.25 Net Sale Amount: $26.70 55% of the Remainder: $14.69 Therefore, as the referring affiliate for this sale, you would earn $14.69. Back To Top 5. Track My Campaign As an affiliate, the tracking code enhancement provides the power to track and manage your campaigns by tying a specific sale back to the promotion that initiated it. The tracking code is implemented throughout the ClickBank system as "TID" or "tid". The format of the hoplink URL with a tracking code is located below. http://AFFILIATE.PUBLISHER.hop.clickbank.net? tid=XXXXXXXX The tracking code, which is "XXXXXXXX" in the example above, has specific implementation requirements you will need to adhere to. The code can be 8 characters long, containing alpha and numeric characters only. Any tracking code longer than 8 characters will be truncated. Any tracking code containing characters other than alpha or numeric values will have the entire tracking code removed from the hoplink and order process and, the TID will not show in the transaction report. Tracking codes received with upper and lower case characters will be set to all uppercase. Back To Top 6. Ads & The Marketplace As an affiliate, you may want to use the marketplace feed to generate advertisements on your website, similar to those below. Ads by ClickBank 1. Pomeranian Secrets. 2. Dog Food Recipes - Huge Seller! 3. AlleyDog.com. 4. Kingdom of Pets : SitStayFetch 5. Dog Food Secrets. ClickBank encourages this and we have put together a sample application (available here) that demonstrates how you might do this. This application is offered "as-is" by ClickBank and comes with no guarantees. You are free to modify it as needed to suit your needs. Back To Top https://www.clickbank.com/affiliate_tools.html (3 of 4) [9/30/2007 3:11:10 PM] Affiliate Program: Tools - ClickBank © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/affiliate_tools.html (4 of 4) [9/30/2007 3:11:10 PM] Affiliate Program: Promote Products - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Affiliate Home | ● Sign Up | ● Marketplace | ● FAQ | ● Tools | ● Customer Service Resources Affiliate Resources Since your success as a affiliate is important to ClickBank we have collected some resources that you might find helpful in understanding how to maximize your opportunities. From companies that help you host your web page to companies that help you think through your business, these resources represent the finest in the industry. Site Build It! ("SBI!") is Web hosting that works. 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Sell Products ● ● Promote Products ● Buy Products ● ● ● Publisher Home | ● Why ClickBank | ● Get Started | ● Sign Up | ● FAQ | ● Tools | ● About Us Customer Service Resources If you have a digital product or service to sell, consider the benefits of becoming a ClickBank publisher. ClickBank sells thousands of the web's most popular products every day. Becoming a publisher allows you to list your products for sale in our high-traffic marketplace and take advantage of our extensive affiliate network. ClickBank offers customers a safe, efficient shopping experience. Our simple checkout offers customers a wide variety of payment options -- a welcome convenience that increases sales. Our friendly customer service guarantees satisfaction even after the sale. ClickBank has over 100,000 affiliates who are ready to promote digital products. Sign up today as a ClickBank publisher and harness the power of this incredible marketing resource. As a ClickBank publisher, you can decide the commission rate you are willing to offer affiliates who actively market and promote your product. Acting as a trusted partner, ClickBank's sophisticated affiliate tracking systems will accurately award commissions and pay affiliates on your behalf. And the best part is, you only pay if there is a sale, which means that your marketing dollars are 100% effective. Can you say that about the money you've spent on other marketing programs? Here are just a few of the features and benefits over 10,000 publishers can't stop talking about: ● ● ● ● ● ● Reach millions of customers worldwide. Enable a huge network of experienced affiliates to promote your product. Track product sales with extensive real-time reporting. Keep customers happy with our reliable customer service. Experience accurate and on-time payments to publishers and affiliates. New! 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Just follow these simple steps and start earning right away: ● ● ● ● ● Sign up with us, Agree to let us sell your products, Maintain a promotional web site that explains your products to potential customers, Provide delivery page and technical support email address for your products, and Deliver your product and membership access (when applicable) and provide technical support for the customers http://www.clickbank.com/sell_products.html (1 of 2) [9/30/2007 3:11:25 PM] Sell Online: eBook, Software or Digital Product - ClickBank © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap http://www.clickbank.com/sell_products.html (2 of 2) [9/30/2007 3:11:25 PM] ClickBank Marketplace - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Affiliate Home | ● Sign Up | ● Marketplace | ● FAQ | ● Tools | ● About Us Customer Service Resources Marketplace > Business to Business Search Help | Rankings Help Search the ClickBank Marketplace Category: Business to Business Subcat: All Sub-Categories Sort Popularity by: Keywords: Product All Products Type: Show: 10 results per page 1) Keyword Elite: New Keyword Software. 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Dirt Cheap Clicks Strong Conversions $31 Avg Payout = Profits For You. Get My $30K/month Affiliate Strategies @ Http://truthaboutabs.com/affiliate-info.html Go Get Em. 3) Chopper-Tattoo - Huge Tattoo Gallery! The #1 Tattoo Gallery On The Web. Converting Like Crazy! Pays 75%, Affiliates Must See. Free Music Downloads With Membership Allows Creative Marketing. New Affiliate Tracking In Email, Exit Ad, & Google Upon Request: Chopper-tattoo.com/ affiliates/. 4) Burn The Fat Feed The Muscle. Burn The Fat - Top Selling Fat Loss Ebook Since 2003. Awesome Affiliate Tools Incl. Huge Reprintable Content Library - Updated Sept 2007: Burnthefat.com/affiliates.html. 5) Underground Hypnosis Course. The #1 Hypnosis Product For A Reason. Now Paying 70%! Over $70 Per Sale With Insanely High Conversion Rates. 6) Anxiety And Panic Attacks. Cure General Anxiety And Panic Attacks With The Panic Away Method. Earn 55% Commission. That Is $34 For You Per Sale. Leader In The Field. High Online Brand Awareness Results In Higher Conversions Than Competitors. https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=44&keywords= (1 of 2) [9/30/2007 3:12:47 PM] Reset ClickBank Catalog - ClickBank 7) The Truth About Building Muscle. Massive $36/$50 Payout Per Sale. #1 Muscle Building Program On CB & Easily Best Money Making Opp In Fitness Category. Killer Affiliate Tools & Giving Away Premade Affiliate Websites: Musclegaintruth.com/affiliate.htm. 8) TurbulenceTraining.com. Home Gym Fat Loss Workout By World Famous Trainer. 67% Commission. Great Conversion Rates. Upsell Pays $42 Commission. 9) PenisAdvantage.com. Natural Penis Enlargement Guide Paying Upto $59.35 Per Sale - Now 75%. 10) No Nonsense Muscle Building: Skinny Guy Secrets To Insane Muscle Gain. Biggest Muscle Building Pay Out (52%) And Earning Potential! Sign Up For Free Newsletter And Learn How Top Affiliate Made Over $10,000 Commission In 72 Hours! Will You Be Next?! (proof On Site) Http://www. vincedelmontefitness.com/affiliates.html. 1 2 3 4 5 Next>> © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=44&keywords= (2 of 2) [9/30/2007 3:12:47 PM] ClickBank Catalog - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Shopping Home | ● Customer Service FAQ Catalog > Home & Family Search Help Search the ClickBank Catalog Category: Home & Family Subcat: All Sub-Categories Keywords: Product All Products Type: Show: 10 About Us results per page Go 1) Rocket Spanish! *New* Higher Payout! Cutting Edge Product! High Conversions! High Searches, Check Out 'Learn Spanish' In Overture Or Google. *New* $100 Max Payout! See Http://www.rocketlanguages.com/ affiliates/ Or Email [email protected]. Also See Rocket French And Rocket German! 2) Reverse Phone Detective - The #1 Investigation Product! New Affiliate Center* Interactive Banners, S.e.o. Articles, Keyword Lists, Review Site Graphics, And More. Add A Search Box To Your Website In Less Than 2 Minutes! Go Here Http://www.reversephonedetective.com/affiliates.html. 3) Kingdom Of Pets : SitStayFetch *Updated. SitStayFetch Is The No. 1 Dog Training And Behavior Product On The Net And Has Been For Over 2 Years. *Update* You Can Now Earn Up To $68 Per Sale. See Http://www. kingdomofpets.com/affiliates/ For Tips Or Email [email protected] For More Info! 4) Government-Records.com - **Pool Your Bonuses With Our Sites! Over 200 Million Real Public Records And Growing! Promote The Highest Quality Public Records Service On Cb! Telephone Customer Support Coming Soon. Always Raising The Bar! 5) Rocket French- New Product! Cutting Edge Product! High Conversions! Great Affiliate Help! See Http://www.rocketlanguages.com/affiliates/ Or Email [email protected]. Also See Rocket Spanish And Rocket German! 6) Gov-Resources.com - **Pool Your Bonuses With Our Sites! Promote The Highest Converting Public Records Site On Cb! https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=21&keywords= (1 of 2) [9/30/2007 3:12:49 PM] Reset ClickBank Catalog - ClickBank 7) Save My Marriage Today! New Design Now Has A 1/50 Conversion Rate! 8) Dog Food Secrets. Not Another Training Product So Easy To Promote. $31.86 Payout On Most Popular Order Level. Moved To High-powered Server For Faster Loading. Continually Split-tested. We Email Follow-up With Your Visitors For You & You Still Get The Sale. Use Our Videos! 9) Government Records Registry. Whales Wanted! 10) Gov-Records.com - **Pool Your Bonuses! Highest Quality Public Records Site On Cb! 1 2 3 4 5 Next>> © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=21&keywords= (2 of 2) [9/30/2007 3:12:49 PM] ClickBank Catalog - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Shopping Home | ● Customer Service FAQ Catalog > Computing & Internet Search Help Search the ClickBank Catalog Category: Computing & Internet Subcat: All Sub-Categories Keywords: Product All Products Type: Show: 10 About Us results per page Go 1) New Products Available! Affiliates Go To: www.SatelliteSoft.com. Satellite Tv Games IPod Psp Zune IPhone Movies Music Mp3 Tv Shows Google = www.SatelliteSoft.com = Go To www.SatelliteSoft.com = Go To www.SatelliteSoft.com= Go To www.SatelliteSoft.com= Go To www. SatelliteSoft.com= SatelliteSoft.com. 2) RegCure - #1 Converting Registry Cleaner. Superior Conversions. Dedicated Affiliate Support. Any Kind Of Conversion Tracking & Multiple Landing Pages. Talk To Us! 3) XoftSpySE - #1 Converting Anti-Spyware. Free Scan With Amazing Conversion Rates. Google, Overture, & Custom Conversion Tracking. Dedicated Support For Our Affiliates! 4) Seo Elite: New Seo Software! The Grand Daddy Of All Seo Software! Get A Top 5 Google Ranking In Under 30 Days! $101 Affiliate Payout! 5) Registry Cleaner And Optimizer. Affiliates Promote Us For Amazing Conversion Rates - From The Noadware.net Team, #1 Product Of 20042006. 6) Noadware.net - Spyware/Adware Remover. Amazing Conversions CBs #1 Top Affiliate Promoted Product From 2004-2007! 7) RegistrySmart #1 Conversions: ***2007 Vista Certified! We Offer 24/7/365 Live Support, Remote Assistance, Active Protection, Check-out Assistance, Live FAQs And More To Ensure Your Traffic Converts Day And Night Without Interuptions - Affiliates Make 120,000/Month With Ppc! Now With Msn/Goog/Yhoo Tracking! https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=87&keywords= (1 of 2) [9/30/2007 3:12:51 PM] Reset ClickBank Catalog - ClickBank 8) Ultra Hot* SpywareBot: #1 AntiSpyware. We Offer 24/7/365 Live Support, Remote Assistance, Active Protection, Check-out Assistance, Live FAQs And More To Ensure Your Traffic Converts Day And Night Without Interuptions - Affiliates Make 120,000/Month With Ppc! Now With Msn/Goog/Yhoo Tracking! 9) Scan And Fix Errors In Windows Registry. Error Nuker - Scan Your Pc For Free To Check For Windows Registry Errors - By SpyWare Nuker Team - No#1 Money Maker Since 2002. 10) AdwareAlert.com: #1 Conversions: ***2007 Vista Certified!! We Convert 2x As Good As Any Other Adware/spyware Product! See The Difference. Easy Ppc Sales! Now With MSN/Goog/Yhoo Tracking! 1 2 3 4 5 Next>> © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=87&keywords= (2 of 2) [9/30/2007 3:12:51 PM] ClickBank Catalog - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Shopping Home | ● Customer Service FAQ Catalog > Money & Employment Search Help Search the ClickBank Catalog Category: Money & Employment Subcat: All Sub-Categories Keywords: Product All Products Type: Show: 10 About Us results per page Go Reset 1) SaleHoo Wholesale / eBay(R) Directory......#1 Affiliate Program. Extremely High Conversions. Earn Up To $70.00 Per Sale! Free Affiliate Resources: Http://www.salehoo.com/affiliates/ Or Email [email protected]. Another Great Program We Recommend For Cross Promotion Is www.auctioninspector.com/affiliates/. 2) Paid Surveys Etc.. #1 Survey Site. Insane Conversions With New Sales Copy... Must See. ## Http://www.paidsurveysetc.com/affiliates. php. 3) The Stock Trading Robot. Read The Sales Page. Enough Said... Http:// doublingstocks.com/affiliates.php. 4) Legit Online Jobs. Crazy-Converting Sales Page. No. 1 Work At Home Site! Huge Payouts.......... Go To Legitonlinejobs.com/affiliates For Materials. Check Out New Survey Site At Http://www.ezsurveywork.com/ affiliates And Experience Unreal Conversions. We Will Make You Rich! 5) SurveyScout.com - Paid For Your Opinion. 75% Commission Plus Bonuses On Paid Surveys And More. In Biz Since 2003. No Fly-by-night Company Here. 6) PaidSurveysOnline.com - Making Affiliates Huge Profits And Low Refunds. Join The #1 Get Paid For Your Opinion Affiliate Program! Highest Converting Site Online!! Get Paid To Take Surveys Online. 7) Brand New Paid Survey Site! Best Conversion Ratio Ever! Best Tracking System On CB! Just Sign Up And It Works! Now With MSN/Goog/ Yhoo Tracking! https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=65&keywords= (1 of 2) [9/30/2007 3:12:54 PM] ClickBank Catalog - ClickBank 8) $160,000 Per Month With Google AdWords. Learn The Secrets I Use To Make Over $160,000 Every Single Month By Advertising On Google AdWords. 9) High $/Sale! Upsell Conversion 67% - The Millionaire League.com. Affiliates Get A Massive 75% Of A $47 Product & $27 Upsell! 3 Huge Cash Prizes - Top Prize $2,000! Plus Bonus Commission For Affiliates Making 100 Sales Per Month! 10) The Rich Jerk. Blah Blah Blah. Who Cares. 1 2 3 4 5 Next>> © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=65&keywords= (2 of 2) [9/30/2007 3:12:54 PM] ClickBank Catalog - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Shopping Home | ● Customer Service FAQ Catalog > Marketing & Ads Search Help Search the ClickBank Catalog Category: Marketing & Ads Subcat: All Sub-Categories Keywords: Product All Products Type: Show: 10 About Us results per page Go 1) Get Google Pay-Per-Click Ads Free! Get $1 Million A Month In Google Pay-Per-Click Ads Free! New Secret By New York Doctor Who Made $300 Million! Earn 75%. 2) Legit Online Jobs. Crazy-Converting Sales Page. No. 1 Work At Home Site! Huge Payouts.......... Go To Legitonlinejobs.com/affiliates For Materials. Check Out New Survey Site At Http://www.ezsurveywork.com/ affiliates And Experience Unreal Conversions. We Will Make You Rich! 3) CB Affiliate Formula - Recurring Commissions. CB Affiliate Formula. 4) $160,000 Per Month With Google AdWords. Learn The Secrets I Use To Make Over $160,000 Every Single Month By Advertising On Google AdWords. 5) High $/Sale! Upsell Conversion 67% - The Millionaire League.com. Affiliates Get A Massive 75% Of A $47 Product & $27 Upsell! 3 Huge Cash Prizes - Top Prize $2,000! Plus Bonus Commission For Affiliates Making 100 Sales Per Month! 6) The Rich Jerk. Blah Blah Blah. Who Cares. 7) Blogging To The Bank 2.0. Smart Affiliates Are Now Getting Paid Monthly. Paying 75% Front End And Recurring... Check Out Our Stats Below. The #1 Recurring CB Product! 8) Peel Away Ads (tm). Now You Can Afford The Type Of Advertising Only Corporations Had Access To. - Converting Like Crazy - Front End, Upsell & One Time Offer All Payout 75%. https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=55&keywords= (1 of 2) [9/30/2007 3:12:56 PM] Reset ClickBank Catalog - ClickBank 9) Official Google Cash 3rd Edition. Google Cash Is Back! 10) The Profit Lance Automated Wealth Course. The Profit Lance Revolution Is Here! Affiliates - Customers Are Loving It. Extremely Low Refund Rates. 1 2 3 4 5 Next>> © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=55&keywords= (2 of 2) [9/30/2007 3:12:56 PM] ClickBank Catalog - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Shopping Home | ● Customer Service FAQ Catalog > Fun & Entertainment Search Help Search the ClickBank Catalog Category: Fun & Entertainment Subcat: All Sub-Categories Keywords: Product All Products Type: Show: 10 About Us results per page Go 1) New Products Available! Affiliates Go To: www.SatelliteSoft.com. Satellite Tv Games IPod Psp Zune IPhone Movies Music Mp3 Tv Shows Google = www.SatelliteSoft.com = Go To www.SatelliteSoft.com = Go To www.SatelliteSoft.com= Go To www.SatelliteSoft.com= Go To www. SatelliteSoft.com= SatelliteSoft.com. 2) Top Movie Downloads 20 Sites To Promote. Affiliates Go To: www. PlatinumPartner.com - From The #1 Sellers On Cb! Make Money With This Hot Movie Download Site. Mp3 Movies Tv Shows. Everybody Knows, We Have The Lowest Refunds. 3) Brand New Mp3 Site, Warning Huge Payouts On 40+ Mp3/Music Sites. Affiliates Go To: www.PlatinumPartner.com For More Sites! Google/Yahoo Tracking! Mp3 Movies Tv Shows , Custom Title! 4) Psp Blender - Psp Movie, Game, Downloads. Free Affiliate Tools! www.adblaze.com - Psp Downloads! Games, Movies And More. Psp Blender Is The #1 Psp Download Site Online. Has Google Adwords Been Declining Your Download Site Ads? We Have A Solution!~. 5) Chopper-Tattoo - Huge Tattoo Gallery! The #1 Tattoo Gallery On The Web. Converting Like Crazy! Pays 75%, Affiliates Must See. Free Music Downloads With Membership Allows Creative Marketing. New Affiliate Tracking In Email, Exit Ad, & Google Upon Request: Chopper-tattoo.com/ affiliates/. 6) Underground Hypnosis Course. The #1 Hypnosis Product For A Reason. Now Paying 70%! Over $70 Per Sale With Insanely High Conversion Rates. https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=33&keywords= (1 of 2) [9/30/2007 3:12:59 PM] Reset ClickBank Catalog - ClickBank 7) Jamorama - True Conversions! Low Refunds! Best Selling Guitar Course! Earn 75% Of Up To $69.95, Check Out Our New Site, Very High Quality Product Means Low Returns. Youll See Why Jamorama Sells So Well!! 8) Zune Download. Wow 4 Sites. Getting Hot Fast. Here Is You Chance, Money Maker, Y/g/msn Tracking. Affiliates Go To www.PlatinumPartner. com For More. 9) TheMovieDownloads.com Look At The Payout!!! New Movie Site. Flash. Now With Google/Yahoo Tracking! www.Advertisercash.com. 10) Tv Downloads Sites From www.PlatinumPartner.com. Sell This Membership Now And Make More Money. Mp3 Movies Tv Shows. Check Out The Huge Payouts. 1 2 3 4 5 Next>> © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=33&keywords= (2 of 2) [9/30/2007 3:12:59 PM] ClickBank Catalog - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Shopping Home | ● Customer Service FAQ Catalog > Sports & Recreation Search Help Search the ClickBank Catalog Category: Sports & Recreation Subcat: All Sub-Categories Keywords: Product All Products Type: Show: 10 About Us results per page Go 1) New Products Available! Affiliates Go To: www.SatelliteSoft.com. Satellite Tv Games IPod Psp Zune Movies Music MP3s Tv Shows Google = www.SatelliteSoft.com = Go To www.SatelliteSoft.com = Go To www. SatelliteSoft.com= Go To www.SatelliteSoft.com= Go To www. SatelliteSoft.com= Go To www.SatelliteSoft.com. 2) Car-Auction.com - ***Pool Your Bonuses With Our Sites! All Our Categories Now Include Tid Tracking. 3) The Truth About Building Muscle. Massive $36/$50 Payout Per Sale. #1 Muscle Building Program On CB & Easily Best Money Making Opp In Fitness Category. Killer Affiliate Tools & Giving Away Premade Affiliate Websites: Musclegaintruth.com/affiliate.htm. 4) TurbulenceTraining.com. Home Gym Fat Loss Workout By World Famous Trainer. 67% Commission. Great Conversion Rates. Upsell Pays $42 Commission. 5) No Nonsense Muscle Building: Skinny Guy Secrets To Insane Muscle Gain. Biggest Muscle Building Pay Out (52%) And Earning Potential! Sign Up For Free Newsletter And Learn How Top Affiliate Made Over $10,000 Commission In 72 Hours! Will You Be Next?! (proof On Site) Http://www. vincedelmontefitness.com/affiliates.html. 6) CourtRegistry.org - New Site From Procash! $$$ High Commissions Good Bonuses - Low Refunds - Latest Marketing Tools $$$. 7) Football Trading System 2007. Brand New Rewritten For 2007/2008. New Sales Page Converting At An Amazing 30%. Higher Affiliate Commission Rate From June 2007. A Product That Works, With Upsell https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=76&keywords= (1 of 2) [9/30/2007 3:13:01 PM] Reset ClickBank Catalog - ClickBank Products To Be Launched In August Which All Affiliates Will Receive. 8) New* #1 IPhone Software - Converting Like Crazy!! IphoneUnlimited. com - Unlock Your IPhone And Use It On Any Gsm Carrier In The World! Bypass AT&Ts Contract And Use Any Sim Card! (We Were Recently Featured On Cnn) + Much More. 9) The Simple Golf Swing. EBook For A Repeatable And Simple Golf Swing That Provides Power, Accuracy And Consistency. High Conversions - 2 Free Templates. 10) Brand New Order Page: Maximum Conversion. Try Us! Unique Order Page At Http://www.ChooseCars.com/options.php , - Successful Affiliates. 1 2 3 4 5 Next>> © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=76&keywords= (2 of 2) [9/30/2007 3:13:01 PM] ClickBank Catalog - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● ● Shopping Home | ● Customer Service FAQ Catalog > Society & Culture Search Help Search the ClickBank Catalog Category: Society & Culture Subcat: All Sub-Categories Keywords: Product All Products Type: Show: 10 About Us results per page Go 1) Rocket Spanish! *New* Higher Payout! Cutting Edge Product! High Conversions! High Searches, Check Out 'Learn Spanish' In Overture Or Google. *New* $100 Max Payout! See Http://www.rocketlanguages.com/ affiliates/ Or Email [email protected]. Also See Rocket French And Rocket German! 2) New Products Available! Affiliates Go To: www.SatelliteSoft.com. Satellite Tv Games IPod Psp Zune Movies Music MP3s Tv Shows Google = www.SatelliteSoft.com = Go To www.SatelliteSoft.com = Go To www. SatelliteSoft.com= Go To www.SatelliteSoft.com= Go To www. SatelliteSoft.com= Go To www.SatelliteSoft.com. 3) Reverse Phone Detective - The #1 Investigation Product! New Affiliate Center* Interactive Banners, S.e.o. Articles, Keyword Lists, Review Site Graphics, And More. Add A Search Box To Your Website In Less Than 2 Minutes! Go Here Http://www.reversephonedetective.com/affiliates.html. 4) Government-Records.com - **Pool Your Bonuses With Our Sites! Over 200 Million Real Public Records And Growing! Promote The Highest Quality Public Records Service On Cb! Telephone Customer Support Coming Soon. Always Raising The Bar! 5) Rocket French- New Product! Cutting Edge Product! High Conversions! Great Affiliate Help! See Http://www.rocketlanguages.com/affiliates/ Or Email [email protected]. Also See Rocket Spanish And Rocket German! 6) Car-Auction.com - ***Pool Your Bonuses With Our Sites! All Our Categories Now Include Tid Tracking. https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=9&keywords= (1 of 2) [9/30/2007 3:13:04 PM] Reset ClickBank Catalog - ClickBank 7) Jamorama - True Conversions! Low Refunds! Best Selling Guitar Course! Earn 75% Of Up To $69.95, Check Out Our New Site, Very High Quality Product Means Low Returns. Youll See Why Jamorama Sells So Well!! 8) Gov-Resources.com - **Pool Your Bonuses With Our Sites! Promote The Highest Converting Public Records Site On Cb! 9) GuyGetsGirl.com. Pickup, Dating And Seduction Guide Paying Upto $49 Per Sale - Now 70%. 10) Unlimited Psp Games, Movies, Software, Walpapers & More! Promote 4 Psp Websites At Once! Affiliates Earn Over $15.000/month! Landing Pages, E-zines, New Banners, Affiliates Course, Hidden Nicknames, And Superb Converting Sites. The Perfect Combination To Make You Rich! 1 2 3 4 5 Next>> © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/buy_products.htm?s=&method=Sort&c=9&keywords= (2 of 2) [9/30/2007 3:13:04 PM] Contact Us - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Customer Service Home | ● FAQ Library | ● Customer Service Contact Us General Service Request Please fill-out the fields below and then select Submit. Your question will be routed to our team of Customer Service experts and answered within 2 business days. * Required First Name:* Last Name:* Email Address: * Question:* Submit © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/generalrequest.html [9/30/2007 3:13:06 PM] About Us Affiliate Program: Tools: Ads - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● About Us Customer Service How can I show ads on my website that promote ClickBank products? To demonstrate how such an interface could be created, we've written working code that can download, parse, and generate HTML ads from the marketplace feed. The code can be downloaded from this page. It is an example written in PHP and while ClickBank doesn't actively support this code, we encourage anyone to take the code and modify it for their own purposes. Sharing with others or rewriting the code in another language is encouraged! The point is to show merely one of the many possible ways that the marketplace feed could be downloaded, parsed, and integrated into ads for a website. To view the sample code, download this zip file. NOTE: ClickBank offers this code only as a demonstration. Although it does run, ClickBank does not provide technical support for this code nor provide any warranties regarding its use. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/affiliate_tools_cbads.html [9/30/2007 3:13:10 PM] Affiliate Program: Promote Products - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Affiliate Home | ● Sign Up | ● Marketplace | ● FAQ | ● Tools | ● Customer Service Resources Become A High-Earning ClickBank Affiliate Becoming a ClickBank affiliate is the easiest, most risk-free way to jump into the world of e-commerce. ClickBank publishers create digital products, host the product site, supply and deliver the products. You as an affiliate, use the Marketplace to find high-paying digital products that fit your niche. Promote them. Collect commissions for connecting customers to ClickBank publishers. The best way to connect customers to publishers is by building a website that attracts qualified traffic in volume, which can be directed to the publisher's site. A resource that can help you create a successful site is Site Build It! ("SBI!"). SBI! is a product of SiteSell*. SBI! builds sites that work. Create a theme-based content Web site, one that attracts ongoing targeted visitors who will want to click through your publishers' Pitch Pages. As your site traffic and ClickBank affiliate income grow, you're ready to take the next step to long-term, online business success. SBI! provides everything you need to successfully execute the website building process and build a profitable business. You need no special technical skills - the rawest "newbie" can handle SBI! But even sophisticated Webmasters can use their tools with SBI! Click here to see how Site Build It! can help you drive your affiliate business. And Additionally From SiteSell... Especially for ClickBank affiliates, SiteSell's widely acclaimed "Affiliate Masters Course" is available free. Click here and connect to SiteSell where you can download the Affiliate Masters Course. ClickBank and SiteSell are not associated with one another and share no ownership. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap http://www.clickbank.com/sitesell_aff.html [9/30/2007 3:13:11 PM] About Us Affiliate Program: Promote Products - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● Sell Products Promote Products ● ● Buy Products ● ● ● Affiliate Home | ● Sign Up | ● Marketplace | ● FAQ | ● Tools | ● Customer Service Resources Need Hosting For Your Affiliate Website? Is reliable and cost-effective website hosting what you need to get your affiliate business up and running? Try ThinkHost*. Choosing one of ThinkHost's many web-hosting solutions to aid you in your selling process is smart and easy. Not only are they a successful worldwide presence in internet hosting, but everything ThinkHost does is powered by 100% renewable energy. Solar and wind energy is the fuel that keeps this rapidly-growing, earth-conscious company going. What can they do for you? ThinkHost offers you: ● ● ● ● ● ● ● A full range of cost effective hosting options Exceptional customer service A package of free bonus services such as free website building, email filtering, web templates and applications Reliable data storage Commitment to open source Speedy setup Multiple payment options And now, ThinkHost is offering all ClickBank affiliates 12 months of free hosting to start! Click here to learn more about what ThinkHost has to offer and to sign up for service! * ThinkHost is an independent company not associated with ClickBank in any way. The two companies do not share any ownership. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap http://www.clickbank.com/thinkhost_aff.html [9/30/2007 3:13:12 PM] About Us Recurring Billing: Automated Recurring Billing - ClickBank - ClickBank Home | Sign Up | Marketplace | My Account | Search... ● ● Sell Products Promote Products ● Buy Products ● ● Customer Service ClickBank Recurring Billing What is ClickBank Recurring Billing? ClickBank recurring billing provides the flexibility to sell and promote a wide array of products and services, like subscriptions and membership sites, that leverage regularly scheduled customer payments. ClickBank recurring billing is a fully-automated system that makes selling, promoting, and managing recurring transactions easy and profitable. Keep reading to see why ClickBank recurring billing is a winning proposition for affiliates and publishers alike. Why Use ClickBank Recurring Billing? Recurring Revenue Streams Have a product or service idea that provides continuous value over time? ClickBank recurring billing can help monetize that idea and provide you with predictable and repeatable revenue. No Monthly Fees Unlike many of our competitors, ClickBank does not charge any additional fees for using recurring billing. If you already have an account, you can get started today. No Integration Required When implementing ClickBank recurring billing there is no software to install. Recurring billing integrates seamlessly with the current ClickBank system and is easy to implement. Reduced Authorization Declines ClickBank understands that scheduled payments may fail for several reasons, including insufficient funds, so we have optimized our recurring billing process to reduce authorization declines and increase your revenue. Guaranteed Payments ClickBank has never missed a payment since we started in 1998. Our proven tracking and payment process means that you get paid for every sale. Plus, our tiered markup structure means more money in your pocket on lower priced rebills. Reporting and Analytics The information that is gathered throughout the recurring billing process is summarized in our new "Subscriptions Reporting" feature, allowing you to manage recurring customers with ease. Additional Benefits for Publishers We take care of your billing and subscription management responsibilities so you can focus on running your business. We'll even send you timely notifications of sales, credit card updates, cancellations, and other relevant events. Last, but certainly not least, you'll have your recurring billing product added to the ClickBank Marketplace allowing you to leverage the power of the ClickBank affiliate network to drive product sales! Additional Benefits for Affiliates Affiliates who promote recurring billing products will benefit from recurring commission. Commissions range from 1% to 75% and remain the same throughout the life of the subscription. http://www.clickbank.com/recurring_billing.html (1 of 2) [9/30/2007 3:13:25 PM] About Us Recurring Billing: Automated Recurring Billing - ClickBank - ClickBank Sign Up Now Don't Have a ClickBank Account? Publishers or merchants without a ClickBank account who are interested in ClickBank recurring billing should sign up for an account now. With our simple setup process, you could be selling today! Already Have a ClickBank Account? Login and check out the June Release Notes for more information about how to get started selling or promoting recurring billing products. Check These Links for More Information: ● ● ● ● Recurring Billing FAQ Getting Started Publisher FAQ Marketplace FAQ © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap http://www.clickbank.com/recurring_billing.html (2 of 2) [9/30/2007 3:13:25 PM] Affiliate Program: Promote Products - ClickBank Home | Sign Up | Marketplace | My Account | Search... Sell Products ● ● Promote Products ● Buy Products ● ● ● Publisher Home | ● Why ClickBank | ● Get Started | ● Sign Up | ● FAQ | ● Tools | ● Customer Service Resources Build More Than A Website ... Build a Popular Profitable Business! Affiliates help you make sales by driving traffic to your website. A product pitch page is an important component of your website, but don't just stop there. Create a whole website that works. One that builds growing, targeted traffic and is also the perfect showcase for your product. Site Build It! ("SBI!") is a product of SiteSell* that will help you build a successful and attractive website. SBI! provides everything you need to successfully execute the website creation process and build a profitable business by ● ● ● providing a proven process with step-by-step-guidance offering a comprehensive package of tools for building a thriving, long-term website and business handling all the technology and complexity for you - everything from brainstorming to domain name and hosting, from graphic design to Search Engine submission and optimization, from traffic building and analysis to e-zine publishing, from RSS to Google Sitemaps You need no special technical skills. The rawest "newbie" can handle SBI! But sophisticated Webmasters can also use their tools with SBI! Go way beyond a mere Pitch Page. Don't just "put up a site" - build a website that generates a large number of visitors per day. Now you're selling! Click here to see how Site Built It! can help you drive your ClickBank business selling digital products. And Free From SiteSell... Do you want to learn how to connect with your prospects, and understand how to get them to buy? Learn how to presell your customers by reading SiteSell's unique book "Make Your Content PREsell!" Click here and connect to SiteSell where you can download your free copy. * SiteSell is not associated with ClickBank and the two companies share no ownership. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/sitesell_pub.html [9/30/2007 3:13:56 PM] About Us Affiliate Program: Promote Products - ClickBank Home | Sign Up | Marketplace | My Account | Search... Sell Products ● ● Promote Products ● Buy Products ● ● ● Publisher Home | ● Why ClickBank | ● Get Started | ● Sign Up | ● FAQ | ● Tools | ● Customer Service Resources Need Hosting For Your ClickBank website? Already have a persuasive Pitch Page? Then all you need to start selling your products is someone to host your site. Try ThinkHost*. ThinkHost has outstanding capabilities for all your hosting needs - they can host your Pitch Page, Thank You Page, and all your files for download. On top of that, they secure downloads with Digital Rights Management software from DLGuard. Choosing one of ThinkHost's many web-hosting solutions to aid in your selling process is smart and easy. Not only are they a successful worldwide presence in internet hosting, but everything ThinkHost does is powered by 100% renewable energy. Solar and wind energy is the fuel that keeps this rapidly-growing, earth-conscious company going. What can they do for you? ThinkHost offers you: ● ● ● ● ● ● ● A full range of cost effective hosting options Exceptional customer service A package of free bonus services such as free website building, email filtering, web templates and applications Reliable data storage Commitment to open source Speedy setup Multiple payment options And now, ThinkHost is offering all ClickBank affiliates 12 months of free hosting to start! Click here to learn more about what ThinkHost has to offer and to sign up for service! * ThinkHost is an independent company not associated with ClickBank in any way. The two companies do not share any ownership. © 2007 ClickBank | Contact Us | FAQ Library | Legal & Policies | Advertise | Referral Program | Sitemap https://www.clickbank.com/thinkhost_pub.html [9/30/2007 3:13:59 PM] About Us