Schrafft Center General Info

Partners HealthCare at the
Schrafft Center
Partners HealthCare
2 Floor, Suite 209, Finance
3rd Floor, Suite 330, MGPO
3rd Floor, Suite 310, Finance
4th Floor, Suite 410, Finance
5th Floor, Suite 510, Finance
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6 Floor, Suite 602, IS, Finance,
Treasury, Compliance, Audit &
Business Integrity
nd
529 Main Street
Charlestown, MA 02129
Tenant Handbook
Tenant Handbook
This Tenant Handbook will provide you with essential information about the building, the services
available to you and the local/community amenities. The handbook will serve as your guide to
understanding how Partners HealthCare will occupy and use the space at the Schrafft Center. It
will also give you important telephone numbers and names of persons to contact in case of
emergency or to answers any questions you may have. Please read the booklet carefully,
familiarize yourself with your surroundings, and keep the information on hand for quick and easy
reference.
Key Contacts and Numbers
Emergency (Medical/Fire/Police)
MGH Security, CNY-149 (24hrs)
MGH Security, Schrafft Center Security Desk
Partners Schrafft Center Reception Desk
Manager of Finance Administration
9-911
6-5400
617-643-3333
617-643-3752
617-643-3718
Schrafft Center History and Area
Schrafft's candy, founded in 1861 by W.F. Schrafft, enjoyed explosive growth during Boston's candy
boom. In 1928, Schrafft's built the nation's largest candy factory, in Charlestown, a 900,000-square-foot
behemoth that housed 1500 employees. The Schrafft name became synonymous with boxed chocolates,
and the empire grew to include ice cream and a chain of popular restaurants. Today, the Schrafft Center
on the shores of the Mystic River in Charlestown has been redeveloped for commercial uses.
Located directly behind the Schrafft Center, the HarborWalk provides a great vantage point to see the
working port in action along the Mystic River, including the loading and unloading of tankers and cargo
ships. This is also one of the best family-friendly places in Charlestown offering many opportunities to
enjoy the waterfront. Amenities on this section of the HarborWalk include benches, picnic tables, lighting,
a boat ramp, docking facilities, fishing pier, landscaping, gazebo, and HarborWalk interpretive markers
describing the history of the site. Ryan Playground, adjacent to the Schrafft Center and on the
HarborWalk, provides multi-use playing fields that are lit for nighttime games.
Updated 6/24/2015
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Table of Contents
Building Operations and Services
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Air Conditioning/Heating………………………………………………………...
ATM/Bank Machine………………………………………………………….…..
Bicycle Rack……………………………………………………………….……..
Building Management…………………………………………………….……..
Cafeteria…………………………………………………………………….……
Cleaning Service………………………………………………………….……..
Lighting………………………………………………………………….………..
Maintenance Service/Elevators……………………………………….……….
Mother’s Room………………………………………………………….……….
Recycling…………………………………………………………………………
Shredding……………………………………………………………….………..
Smoking Policy………………………………………………………….……….
Sundry Shop/Convenience Store…………………………………….………..
Vending Machines……………………………………………………….……...
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Partners HealthCare- Operations and Space
Boston Bean……………………………………………………………………..
Break Rooms/Cafeterias……………………………………………………….
Conference/Meeting Rooms……… …………………………………………..
Copy Rooms/ Print Areas………………………………………………………
Facility Guidelines……………………………………………………………….
Floor Plans……………………………………………………………………….
Keys/Locks……………………………………………………………………….
Mail Room………………………………………………………………………..
Office Supplies…………………………………………………………………..
Posting Notices…………………………………………………………………..
Reception Desk/ PHS Security Desk………………………………………….
Retrievex, Inc.……………………………………………………………………
Shipping & Receiving (FedEx, UPS)……………………………………….….
Training Room………………………………………………………….…….….
Staples……………………………………………………………………………
Swing Spaces……………………………………………………………………
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Security and Safety
Building Access, Hours and ID Badges…………………………….………… 8
Emergency Plans……....……………………………………………………….. 9
Parking Lot Security……………………………...……………………………… 9
Security & Safety…….……………………………………………………………..9
Directions, Parking and Transportation
Driving Directions………………………………………………………….…….
Parking Information (Permits, Visitor Parking, Handicap Parking)………...
MBTA Transportation……………………………………………………………
Shuttle Service……………………………………………………………………
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Local Amenities
Bakery……………………………………………………………………..……..
Banks………………………………………………………..……………………
Bars/Pubs…………………………………………………..……………………
Beauty Salon/Barber……………………………………………………………
Café/Coffee………………………………………………………………………
Childcare Services………………………………………………………………
Drug Store………………………………………………………………………..
Dry Cleaning……………………………………………………………………..
Fitness Club……………………………………………………………………...
General Vicinity………………………………………………………………….
Grocery Store…………………………………………………………………….
HarborWalk………………………………………………………………………
Health Center Clinic…………………………………………………………….
Hotel………………………………………………………………………………
Library…………………………………………………………………………….
Restaurants……………………………………………………………………….
Shopping Centers.……………………………………………………………….
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Building Operations and Services
Air Conditioning/Heating: The operating hours of the air conditioning and heating for Partners
HealthCare, floors 2, 3, 4, 5 and 6 are 7:00 A.M. to 7:00 P.M., Monday through Friday. Flatley
Management recently implemented the shut down of the air in our space on Saturdays and Sundays. If
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your department needs air on any weekend, please notify the 5 floor Reception desk with
date/time/office and cubicle ID #’s and he/she will notify Flatley Management. If you have any issues
during off hours, contact Flatley Management Answering Service at 617-242-2700. The thermostats
throughout the Partners HealthCare Departments are set at a predetermined temperature and are not to
be tampered with or adjusted. If the temperature in your work group is uncomfortable, please contact the
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administrator in your work group or the 5 floor Reception desk. For service or operational issues, please
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contact the administrator in your work group or the 5 floor Reception desk.
ATM/Bank Machine: There is a Bank of America full transaction automatic teller machine located in the
Schrafft Center on the first floor, next to the Schrafft Cafe. A HUECU (Harvard Univ. Employee Credit
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Union) automatic teller machine is located on the third floor near the Partners Cashier’s Office on the 3
floor. You will need your employee ID to access the third floor ATM.
Bicycle Rack and Shelter: The bicycle rack at the Schrafft Center is located near the main entrance at
529 Main Street. When entering the Schrafft Center at 529 Main Street, just before the security booth, to
the right, you will see a bike rack available to all Schrafft Center employees. Flatley Building Management
has also designated a storage shed located behind the Fitcorp Building to be used by building tenants to
store their bikes during inclement weather http://is.partners.org/finance/Images/SchrafftBikeShelter.pdf. It
is located at the back side of the Bright Horizons Day Care/Fitcorp building. There will be bike stands set
up in the shelter. The shelter will be open from 6:00 A.M. to 8:00 P.M., Mondays through Fridays. Bikes
will not be allowed to park overnight. Please note that neither the Flatley Company nor Partners will be
responsible for loss due to theft, fire or any act of vandalism.
Building Management: Flatley Building Management manages the Schrafft Center space. The office
hours are 8:00 A.M to 5:00 P.M., Monday through Friday with an answering service. Flatley Building
Management service areas include Schrafft shuttle service, local area grounds, parking lot management,
general building maintenance, emergency repairs, electrical or plumbing problems, lighting replacement,
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and heating/air conditioning problems. For concerns regarding any of the above, please contact the 5
floor MGH Police and Security desk.
Cafeteria: The Schrafft Center Café, managed by Unidine, is located on the first floor of the
Schrafft Center and is open from 7:00am to 2:00pm, Monday through Friday. The Café offers a
variety of choices for both breakfast and lunch. The Café includes a sandwich station, salad
bar, soup station, grill station, hot and hearty station, carving station, dessert station and
beverage bar. Menus are released weekly with food selection changing daily. For further
information visit Unidine at http://menu.unidine.com/schrafft. For a lighter snack or for
convenience store items, there is the Schrafft Candy Shoppe (sundry store), also located in the
main lobby of the first floor. Catering is also available through Unidine at the Schrafft Center
Café. Please contact your local Administrative Assistant for catering details.
Cleaning Service: Flatley Building Management will provide cleaning service for Partners
HealthCare at the Schrafft Center. The service will be nightly, Monday through Friday, including
restroom service, floor cleaning, recycling (M,W,F), and trash removal. Paper towel and soap
dispenser refills will also be serviced by the cleaning staff. More detailed cleaning of office
spaces and work areas are the responsibility of all employees using these areas.
Lighting: The lights on the Partners HealthCare floors 2, 3, 4, 5 and 6 are on an automatic timer
during peak office hours, operating Monday through Friday, 6:00 A.M. – 8:00 P.M. The lights can
be turned on outside the timer hours by triggering the light switches on each floor. Employees
using the Partners HealthCare office space at the Schrafft Center outside the hours of 6:00 A.M –
8:00 P.M. are responsible for turning on the lights themselves. The lights will automatically shut off
every four hours during off-peak times.
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Maintenance Service/Elevators: Flatley Building Management is responsible for the Schrafft
Center general maintenance and elevator service. Please also see “Building Management” in this
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handbook or contact the 5 floor MGH Police and Security desk for any concerns.
For special office services like hanging items or miscellaneous office maintenance, please contact
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the 5 floor MGH Police and Security desk or your local work group administrator.
Mother’s Room: The Schrafft Center has a Mother's Room dedicated to new mothers. The room is
located on the 4th floor near the elevators, next to the Charles River Medical Associates conference room
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and contains a refrigerator, chair, sink and counter space. Please contact Sarah Gibbons or 5 floor
Receptionist for access.
Recycling: Recycling will be provided for all Partners employees. The individual blue recycle bins
located in offices and work spaces on floors 3, 5 and 6 will be emptied by the nightly cleaning
service every Monday, Wednesday and Friday. The blue recycle bins must be left outside a locked
office in order to be emptied by the cleaning service. In addition to paper, Flatley Building
Management allows the recycling of cardboard boxes. Simply flatten and fold the cardboard,
placing it in any blue recycle bin. Please note that large boxes should be broken down and cut up in
order to fit properly in the blue bins. Floor 2 and 4 will be shredding all their materials, due to
the prevalence of confidential patient information in their work. The 2nd and 4th floor
employees are expected to empty their beige bins each night. All other materials (plastic,
aluminum, glass, etc.) can go in the Blue Totes located in all of the kitchens. Please note that all
containers must be RINSED with lids removed (labels are OK). For more information on other
Green efforts in our space, please email the Schrafft Green Team at
[email protected].
Shredding: Shredding service will be provided in the copy rooms on each Partners HealthCare floor.
The shredding bins will be locked and serviced weekly. The second and fourth floor will have 3.2 gallon
beige bins located at their desks solely designated for materials to be shredded. It is the responsibility
of each employee to bring their own materials to the copy rooms or shredding bin location to
shred. As suggested in the Recycling section, Floor 2 and 4 will be shredding all their materials,
due to the prevalence of confidential patient information in their work. The 2nd and 4th Floor
employees are expected to empty their beige bins each night.
Smoking Policy: Smoking is prohibited in all spaces within the Schrafft Center. There is a designated
smoking shelter located toward the end of the Schrafft Building, closest to the waterfront, behind the
annex building across the drive from the main Schrafft Building. Employees may only smoke in the
designated smoking area and may not smoke near any building entrances. All smoking debris must be
disposed of in the provided smoke debris containers near the shelter. Employees and visitors at the
Schrafft Center may only light-up cigarettes once inside the smoking shelter.
Sundry Shop/Convenience Store: There is a Schrafft Candy Shoppe located in the first floor main
lobby. The Schrafft Shoppe offers a variety of candy, snacks, beverages and other convenience
store items. Their hours of operation are 7:00 A.M to 6:00 P.M., Monday through Thursday and
Friday, 7:00 A.M. to 5:00 P.M.
Vending Machines: There are vending machines located on the first floor of the Schrafft Center.
Pass the elevators and to the right through the door, follow the signs to the “vending machines”.
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There are also vending machines (2 refrigerated, 1 snack) available in the 4 floor cafeteria of
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Partners HealthCare as well as one (refrigerated) on the 6 floor.
Partners - Operations and Space
Boston Bean: Boston Bean products will be featured in all the break rooms at the Schrafft Center
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for Partners employees and guests. Boston Bean will provide filtered water, both hot and cold, as
well as coffee/tea products. The coffee and tea service will be brewed using the one-cup Keurig
Premium Brewing System. Regular, decaf and several flavored teas and coffees will be available to
choose from. The featured coffee will be Green Mountain while the tea will be Celestial Seasonings.
There will also be Lipton regular and decaf tea bags available.
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Break Rooms/Cafeteria: The break rooms and the 4 floor main cafeteria will feature Boston Bean
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products (please see above). The 4 floor cafeteria will offer two beverage vending machines and
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1 snack vending machine as well as one (refrigerated) on the 6 floor. The break rooms and
cafeterias all include a refrigerator, microwave, toaster oven, trash bins and recycle bins. It is the
responsibility of each employee of Partners Healthcare to maintain a clean and organized
eating space for all to enjoy at the Schrafft Center. All kitchens at the Schrafft Center are
professionally cleaned on the last Friday of each month at the end of the work day. Any items left in
the refrigerators on cleaning day are thrown out prior to cleaning. Employees are still responsible
for maintaining clean kitchens, break rooms and work areas at the Schrafft Center.
Conference/Meeting Rooms: There are a total of 40 meeting rooms located throughout floors 2, 3,
4, 5 and 6 at the Schrafft Center for Partners Healthcare. All 40 meeting rooms can be booked
online through Microsoft Outlook. These meeting rooms include 34 conference rooms, each of
which varies in capacity and equipment. The conference rooms are named after various Partners
entities and Massachusetts counties. The Assembly conference room can be divided into three
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smaller rooms or less on the 5 floor. There are also 2 large break rooms on floor 5 (PIE rooms)
that can be scheduled for meetings. The fourth floor main cafeteria and P.C. training room can both
be scheduled as well. The P.C. training room seats 20 with computer and full audio equipment
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available. Additionally, the 3 floor has a 15 seat training room and an 8 seat design lab. Further
meeting room features and equipment will be available on the Schrafft page on the Finance Intranet
http://is.partners.org/finance/doc/Conference%20Rooms_Schrafft.pdf.
To book a meeting room at the Schrafft Center, please see the local administrator for your work
group. To check conference room availability, the schedules can now be viewed through Outlook
under Public Folders > All Public Folders > Partners > Corporate Departments > Finance >
Schrafft Conference Rooms.
Copy Rooms/Print Areas: There are copiers and printers located throughout floors 2, 3, 4, 5 and 6
and in the copy rooms. Employees can default their printing to the printer closest to their work
group. All copiers and printers will be maintained by the employees using them. Please contact the
local administrator in your work group for copying and printing issues.
Facility Guidelines: The following guidelines have been developed by Management to help ensure
a comfortable work environment for all Partners HealthCare employees at the Schrafft Center. For
issues or concerns, please contact your local manager.
1) Dress Code: Reviewed: June 2010
A dress code contributes to a professional work environment. Among other purposes, it
prevents sloppy, provocative, or otherwise inappropriate workplace dress from presenting
an unnecessary distraction to our co-workers and colleagues. This dress code is
consistent with the current culture of our organization and our industry and reflects general
employee sentiment.
Appropriate Casual Business Office Attire
Blouses
Sandals (dress)
Capri Pants
Shirts with appropriate collars
Denim*
Skirts
Dresses
Skorts
Jersey Tops
Slacks
Khakis
Sport Coat
Polo Shirts
* Denim clothing i.e. jeans should not be faded, frayed, ripped, patched etc. The intent is to
allow dress jeans to be worn in the workplace
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Inappropriate Casual Business Office Attire
Athletic or Casual tee shirts, crew or vneck, with or without lettering
Beach shoes (e.g. flip flops, tongs)
Construction Boots
Head gear (e.g. caps, hats, visors)
Midriff blouses (halter tops)
Mini skirts
Nylon warm-up suits
Shorts
Sneakers
Spandex clothing
Sweatsuits/Jogging Attire with
or without lettering
Tank tops
2) Workspace Conditions:
a. Personal Areas
i. All personal items must be limited to interior walls of an office or an
individual’s workstation.
ii. No decorations in workstation should be visible above height of the walls.
Exceptions are allowed for employee programs approved by Departmental
Heads.
iii. 8x10 Manager Cubes: Do not tape items to glass/window walls.
iv. No “water containers” (fish tanks, fountains) are allowed in workstations.
No refrigerators, hot plates, space heaters or other electrical devices are
permitted. Small fans are permitted.
b. Department Common Areas
i. Nothing may be attached to or hung from the columns.
ii. No plants or personal decorations should be placed on exterior
windowsills.
iii. Holiday decorations are allowed in the common areas if approved by a
Department Head.
iv. Employees may not decorate Meeting and Conference rooms.
c. Noise Level in the Workplace
i. Department functions should take place in designated dining areas or meeting rooms.
ii. The speakerphone function shouldn’t be used in your workstation. Please
conduct all conference calls and meetings in a conference/meeting room or
in an office with a closed door.
iii. Personal radios/CD players are acceptable for use only if used with
headphones so as not to disturb your neighbors. Please keep cell phone
use to a minimum at the office and turn the ringer down or to vibrate mode
to avoid disrupting your colleagues.
d. Food and Beverage
i. Employees are encouraged to dine in the cafeterias and break rooms to
avoid spillage and pervasive food smells throughout the work group.
ii. All food and beverage should be disposed of in the cafeteria and break
room trash and recycle bins.
Floor Plans: Please see the attached floor plans for floors 2, 3, 4, 5 and 6 at the end of this
Handbook.
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Keys/Locks: Please contact the 5 floor Reception desk for any file cabinet, office and work
station key replacements. If a key is forgotten, the Reception desk or MGH P&S may be contacted
to permit access for that day.
Mail Service:
In-coming Mail: Marlene Surgecoff (Schrafft Center 5th floor receptionist) will be the primary
contact/recipient for all of the incoming USPS mail (United States Postal Service) for Partners
locations at the Schrafft Center. Wayne Beebe of MGH Police & Security will serve as Marlene's
back-up for sorting the USPS mail. Each assigned Administrator will be responsible for distributing
USPS mail appropriately to their Departments.
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Mailroom/Copy Rooms: There are three bins in each mailroom/copy room on the 3rd, 4th, 5th and
6th floors: Metered Mail, Outgoing Interoffice Mail, Fed Ex & UPS. These three types of mail items
will be picked up on a daily basis at the end of the work day and delivered to their respective
locations by Partners Transportation.*** Please note that the current operations in the 4th Floor
mailroom will remain the same. Mail for the 2nd floor will be sorted and ready for pick up in
the 4th Floor mailroom.
Metered Mail will be delivered to the CNY mailroom for metering and distribution.
Outgoing Interoffice Mail will be delivered to the MGH mailroom for sorting and distribution.
Please note: Mail being sent to departments within the Schrafft Center will also be handled in this
manner. If there is mail that is considered to be urgent, please contact your Administrative Assistant
for assistance with getting it to the correct Partners department at the Schrafft Center. A list of
locations receiving interoffice mail can be found by clicking here: MGH locations, BWH locations.
Fed Ex and UPS will be delivered to the drop boxes in the lower lobby of the Schrafft Center
The Partners mailing code for the Schrafft Center for floors 2, 3, 4, 5 and 6 will be SCH-209, SCH310, SCH-330, SCH-410, SCH-510 and SCH-602, respectively. The mailing addresses of Partners
Healthcare at the Schrafft Center are listed below.
Partners Healthcare
2nd Floor, Suite 209
529 Main Street
Charlestown, MA
02129-1131
Partners Healthcare
3rd Floor, Suite 310
529 Main Street
Charlestown, MA
02129-1131
MGPO
3rd Floor, Suite 330
529 Main Street
Charlestown, MA
02129-1131
Partners Healthcare
4th Floor, Suite 410
529 Main Street
Charlestown, MA
02129-1131
Partners Healthcare
5th Floor, Suite 510
529 Main Street
Charlestown, MA
02129-1131
Partners Healthcare
6th Floor, Suite 602
529 Main Street
Charlestown, MA
02129-1131
Office Supplies: Office supplies will continue to be ordered by the administrators with Ebuy access
in each Partners work group. There are storage closets located throughout each Partners floor at
the Schrafft Center. Storage closets will be used by one or more work groups. Please maintain an
orderly storage closet and use the supplies designated for your work group.
Posting Notices: There are public tack boards located throughout floors 2, 3, 4, 5 and 6. These
tack boards may be used by any employee or department to post notices. Notices can include
announcements, news and any other useful information of interest to employees. There is also a
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Bulletin Board on the 4 floor. Please use discretion when posting notices. The content posted on
the public tack boards will be at the discretion of the Department Heads.
There are also glass notice cases located in the reception and elevator lobbies. These cases are
locked and managed by the Manager of Finance Administration. To post a notice in these cases,
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please submit your notice to the 5 floor Reception desk for approval.
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Reception Desk/Security Desk: Partners Healthcare will have a main Reception desk on the 5
floor, just off the elevator lobby. All visitors will enter through this reception area. The Reception
desk will be staffed Monday through Friday from 7:30 A.M to 6:00 P.M. An MGH Police and
Security officer will staff the Security desk Monday through Friday, 1:00 to 9:00 P.M.
Retrievex, Inc: The Schrafft Center has designated storage areas within the Partners Healthcare
floors to temporarily store Retrievex, Inc boxes for pick-up. The Retrievex, Inc service will visit the
Schrafft Center weekly for pick-up.
Shipping & Receiving (FedEx, UPS): FedEx and UPS deliveries for Partners employees are
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brought to 5 floor reception at the Schrafft Center. The receptionist contacts the recipient and/or
the administrator of the recipient’s department to sign for the package that was received. There are
also drop-off boxes on the first floor of the Schrafft Center building for both FedEx and UPS.
Staples: Staples will deliver to the local administrators throughout Partners Healthcare on floors 2,
3, 4, 5 and 6. Please be sure your Ebuy settings have been changed to the new Schrafft address
before placing any online orders to ensure proper delivery.
Swing Spaces: Swing spaces are available in the main corridors on floors 4, 5 and 6. Swing
spaces are also available on floor 3, in the MGPO space.
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Security and Safety
Building Access, Hours and ID Badges: Partners Healthcare employees will have 24 hour
access to the Schrafft Center. Access will be permitted through the employee ID badge and will
activate on the first move in date for each employee. The ID badge can be swiped outside the main
doors to permit access. Building hours are 5:00 A.M. to 6:00 P.M., Monday through Friday. An ID
badge will not need to be swiped at the front entrance for access during these hours. Once inside
the building, PHS ID badges will be required to access floors 2, 3, 4, 6 at all times and 5 (after
6pm). ID badges should be worn at all times.
Emergency Plans: (http://is.partners.org/finance/emergencyguide.html) The Flatley Company fire
alarm system and evacuation procedure document will be distributed to all Partners employees
upon starting work at the Schrafft Center. For all emergency situations, please call 9-911 and MGH
Police and Security at 617-643-3333. In the event of an emergency, the evacuation tone will sound
and you will hear the following announcement:
“Attention, please. The signal tone you have just heard indicates a report of an emergency in this
building. When your floor evacuation signal sounds after this message, walk to the nearest
stairway and leave the floor. While the report is being verified, occupants on other floors should
await further instructions”. This message will repeat twice.
Parking Lot Security: MGH Police and Security will monitor the Partners parking lots regularly
between the hours of 1:00 P.M. to 9:00 P.M., Monday through Friday. For hours before 1:00 P.M.
and after 9:00 P.M, Flatley Building Management will be monitoring the entire Schrafft Center
parking lots.
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Security & Safety: The MGH Police and Security Officer located at the 5 floor Reception desk,
Monday through Friday from 1:00 P.M. to 9:00 P.M., is available to accompany Partners Healthcare
employees to their vehicles. Employees should call MGH Security at the Schrafft Center at 617643-3333. If there is no answer, this call will automatically be redirected to MGH Police & Security
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at CNY. MGH Police & Security have the following safety items located at the Schraffts Center, 5
floor reception desk: Wheel Chair, Oxygen Tank, AED-Defibrillator, First Aid Kit and Car Battery
Starter.
Directions, Parking and Transportation
Driving Directions: The Schrafft Center is located at 529 Main Street in Charlestown, MA 02129. The
building is located off of Interstate 93, Sullivan Square exit and is located just off the rotary connecting
Main Street, Broadway, Cambridge Street and Mystic Ave.
From the North: Take I-93 south to Exit 28 – Sullivan Square exit and stay to the left. Follow ramp sign to
Sullivan Square. Go through the first set of lights entering the rotary. Take your 2nd right off the rotary you will see the Schrafft Center on your left.
From the South: Take I-93 North to Exit 28 - Sullivan Square Exit Only (exit right). At bottom of long ramp
take a right. Go through the next set of lights and enter the Sullivan Square rotary. Take your 2nd right off
the rotary - you will see the Schrafft Center on your left.
Parking Information:
Partners Parking Areas at the Schrafft Center: Partners HealthCare at the Schrafft Center has two
parking lots designated for employees use: the “North” Lot and the “South” Lot.
Employee Parking: The “North Lot” is a lot with approximately 348 spaces and is accessible by
entering the 529 Main Street entrance to the Schrafft Center. The parking lines are painted blue to
clearly designate Partners spaces. The North lot is closer to the main building but may be subject
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to traffic delays during commuting hours given its proximity to Sullivan Square. The “South Lot” is
within walking distance to the main entrance (approximately 10 minutes) with 340 spaces and is
accessible by the 425 Medford Street entrance or by driving through parking lots. The South lot is
farther away from the main entrance, but exits onto Medford Street away from heavier traffic
patterns. A detailed map of the Schrafft Center is posted on the Finance Intranet
http://is.partners.org/finance/doc/Schrafft%20Parking%20Lot.jpg.
To get to the 425 Medford Street South lot, continue on Main Street into Charlestown with the
Schrafft Center on your left. At the first intersection, just after the fire station to the left, you will see
Medford Street. Take a left onto Medford Street and you will see the entrance to 425 on the left
hand side just down the road. When pulling into the 425 Medford Street entrance, follow the
driveway all the way to the back to the Partners designated lot. Partners’ employees may walk to
the Schrafft Center by heading to the right, passing by Delta Dental offices and Denta Quest and
cutting through the Schrafft Center North parking lot. Employees can also pick up the Schrafft
Shuttle to the Schrafft Center from the PHS South lot. Parking will be available on a “first come first
serve” basis for both the North and South lot.
Process for Employee Access: Blue parking permits are required for all Partners employee vehicles
parking at the Schrafft Center (for the North and South Lot). Each employee will need to obtain a
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parking access request form from MGH Police and Security, located on the 5 floor of the Schrafft
Center. Once approved and completed, the form should be brought back to MGH Security at which
time the permit will be issued. The sticker must be placed on the driver’s side at the bottom of the
windshield.
Please note that all employees must use the Partners designated North and South lots. If The
Flatley Company finds a car with a blue parking sticker in any other parking space, the employee
will be notified and if necessary, towed.
Temporary Employees: Employees working at Partners Healthcare on a temporary basis will be
issued orange Schrafft Center parking stickers. Please see your local admin for further information.
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Orange parking stickers will be issued by MGH Police and Security at the Schrafft Center, 5 Floor.
Visitor Parking: All Partners visitors, upon entering the 529 Main Street entrance to the Schrafft
Center will need to stop at the Flatley security booth. The security officer will direct the PHS visitor
to the designated PHS Visitor parking spaces in the North lot and present them with the temporary
parking pass to place on their vehicle dashboard. If the PHS Visitor spaces in the main North lot are
full, the security officer will instruct the visitor to park in the PHS South lot.
The PHS Visitor Parking location’s have painted reminders on the ground to clearly designate these
PHS Visitor spaces. Partners employees with a Schrafft blue parking sticker may not park in the
PHS Visitor parking spaces under any circumstances. Vehicles in these spaces with a blue parking
sticker will be subject to violation.
Please remember that the Visitor spaces in the North Lot must be used for any guest staying longer
than 1 hour. Only Visitors at the Schrafft Center for 1 hour or less can utilize the Flatley/Schrafft
Visitor Parking located past the main entrance security booth. Flatley Security must give permission
to use these spots.
All outside visitors (couriers, vendors, etc.) should use The Flatley Company designated “Courier”
parking. Courier parking is located in the rear of the building (near the ball fields) and can be
accessed through the 529 Main Street entrance and around the “Annex” (the Fitcorp building) and
then to the left, behind the building (North side) to park in the mailroom alley.
Handicap Parking: All Handicap employees or visitors should park in the Flatley Company
designated handicap spaces, just past the security booth at the 529 Main Street entrance to the
Schrafft Center. Partners’ employees that need handicap parking should apply for a blue parking
sticker to be placed on their windshield that authorizes the handicap parker to enter and park on the
premises as a Partners’ employee. The sticker must be placed on the driver’s side at the bottom of
the windshield. An official handicap permit must also be present on the vehicle rear view
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mirror. To obtain the blue parking sticker, please see “Process for Employee Access” explained
above.
MBTA Transportation: MBTA Orange Line: Get off at the Sullivan Square station. As you come out of
the station the Schrafft Center will be directly in front of you, about a five-minute walk and approximately
.3 miles. There is also a Flatley Schrafft Center shuttle van that will take you to the main building. You
may wait for the Schrafft Center Shuttle van that will arrive approximately every 10 minutes directly at the
bottom of the stairs as you leave the station.
Shuttle Service:
Schrafft Center Shuttle: The building management of the Schrafft Center, The Flatley Company, will
provide a direct shuttle service to and from the MBTA Orange Line Sullivan Square T stop and the
Schrafft Center main doors. The route is serviced by Local Motion shuttle buses, labeled "Schrafft
Center Shuttle," that hold either 15 or 18 passengers (see below for fleet schedule). The service will
operate Monday through Friday from 6:00am to 9:00pm, servicing each drop-off and pick-up
location approximately every 10-15 minutes, schedule is dependent on traffic. The shuttle route
begins at the Sullivan Square MBTA station (pick-up and drop-off is located at the bottom of the
stairs leading to the front doors of the station). The shuttle then continues to 529 Main Street and
picks up passengers at the pedestrian shelter. This stop is for those needing a ride to the 425
Medford Street, South Lot. The driver then continues to 465 Medford and finally, to 529 Main Street
(Schrafft Center main entrance) before returning to the Sullivan Square MBTA station to start
another rotation.
Upon returning from Sullivan Square to the Schrafft Center through the 529 Main Street entrance,
shuttle drivers will be sure to look to the Schrafft Center main entrance/stairwell area to determine if
anyone is waiting out front for a ride to the South Lot/Medford Street buildings. If passengers are
waiting, the shuttle driver will stop the van in front of the pedestrian shelter, adjacent to the main
entrance guard booth to allow these passengers to board. Ideally, employees should wait at the
pedestrian shelter, however, if there is inclement weather or another reason that employee must
wait over at the entry to the Schrafft Building, employees are asked to wait outside the Schrafft
Center main entrance doors and to signal to the shuttle drivers when they look over for waiting
passengers heading to the South Lot/Medford Street buildings.
Please note:
• The shuttle drivers are not expected to adjust their route and when leaving 529 Main Street
(Schrafft Center main entrance) their next stop is Sullivan Square MBTA station to start
another rotation.
• The shuttle will not stop and pick up employees while they are walking through the parking
lot.
Flatley Shuttle fleet schedule (effective October 1, 2014):
• (1) 15 passenger shuttle van from 6:00 a.m. to 9:00 p.m.
• (1) 18 passenger shuttle van 6:00 a.m. to 9:30 a.m. & 4:00-6:00 p.m.
Local Amenities
Bakery:
Sorelle Bakery Cafe
1 Monument Ave
Charlestown, MA 02129
(617) 242-2125
(617) 241-9675
Banks:
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Bank of America
100 Cambridgeside Place
Cambridge, MA 02141
(800) 841-4000
Citizens Bank: Charlestown
(617) 629-3898
5 Austin St
Charlestown, MA 02129
Sovereign Bank: Charlestown
(617) 242-2182
437 Rutherford Ave
Charlestown, MA 02129
Bars/Pubs:
Ironside Grille
25 Park St
Charlestown, MA
(617) 242-1384
Ninety Nine Restaurant & Pub
29 Austin St
Charlestown, MA
(617) 242-8999
Warren Tavern Restaurant
2 Pleasant St
Charlestown, MA 02129
(617) 241-8142
Beauty Salon/Barber:
Bunker Hill Barber Shop
26 Common St
Charlestown, MA
(617) 242-4280
Charles Robert Hair Cutters
1 Thompson Sq # 104
Charlestown, MA
(617) 241-0981
Salon Forty Four
44 Main St
Charlestown, MA
(617) 242-9745
Café/Coffee:
Dunkin Donuts
99 Cambridge St
Charlestown, MA
(617) 242-9406
Dunkin' Donuts
506 Main St
Charlestown, MA
(617) 242-6430
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Dunkin Donuts
Sullivan Station
1 Sullivan St
Charlestown, MA
(617) 242-3135
Childcare Services:
Bright Horizons Children’s Center
(617) 241-8752
529 Main St # 001
Charlestown, MA 02129
Drug Store:
Brooks Pharmacy
14 McGrath Hwy, Somerville, MA
(617) 776-3000
Brooks Pharmacy
299 Broadway
Somerville, MA
(617) 628-1010
CVS Pharmacy
(617) 242-2950
5 Austin St
Charlestown, MA 02129
Dry Cleaning:
Tuttles Professional Cleaners
245 Main St
Charlestown, MA
(617) 242-2080
Fitness Club:
Fitcorp
529 Main St
Charlestown, MA
(617) 242-6103
Gold's Gym
14 McGrath Hwy
Somerville, MA
(617) 625-9566
Assembly Sports Club
Somerville, MA
5 Middlesex Ave Suite 203 Somerville, MA 02145
(617) 628-4272
General Vicinity:
Main Street South to Charlestown Direction: Taking a left out of the 529 Main Street entrance of the Schrafft
Center will head you to a three-way intersection. Continuing straight on Main Street turns into Bunker Hill
Street while a left puts you on Medford Street. A right will keep you on Main Street. If you continue on Main
Street to the right, approximate .5 mile down will bring you to Speedy Wong’s (Chinese, 617-242-3050)
Tuttles Dry Cleaning (617-242-9520) and Sovereign Bank. A .5 mile further down Main Street you can find
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Paolo’s Trattoria (Italian, 617 242-7229), Chow Thai Café (Thai, 617 242-5232) and a shopping plaza with a
Citizen’s Bank, CVS, Papa Gino’s, 99 Pub, Dunkin Donuts. Further down on Main Street is Salon 44 Day
Spa (617 242-9745), The Warren Tavern (617 241 8142) and Figs (617 242 2229). Taking a right onto
Austin Street from Main Street at the Citizen's Bank and following straight will lead you to Monsignor
O'Brien Highway. There is a Bank of America located at 100 Cambridgeside Place.
Medford Street to Charlestown Navy Yard, Interstate 93 South, Storrow Drive , Route 1: Taking a left out of
529 Main Street of the Schrafft Center and then a quick left brings you to Medford Street. Continuing on
Medford Street past the 425 Medford Street Partners 2nd parking lot entrance will eventually bring you to
Chelsea Street in Charlestown, which runs parallel alongside the Navy Yard stone wall. Taking a right onto
Chelsea Street and following straight through, you will see the on-ramp for 93 South, Storrow Drive and
Route 1.
Bunker Hill Street to the MGH Charlestown Health Center: With the Schrafft Center and the fire station on
your left while on Main St., the street directly in front of you up the hill is Bunker Hill Street while Main Street
veers off to the right and Medford Street to the left. Follow Bunker Hill Street to a right on Bunker Hill Ave to
a left on High Street. This will bring you to the MGH Health Center in Charlestown, a walk-in health clinic.
Route 99 to Everett, Revere Beach Parkway: To reach Route 99, take a right out of the 529 Main Street
entrance at the Schrafft Center and enter the rotary. The first exit off the rotary puts you on Rt. 99. Along
Rt. 99 about 1 mile down is a Dunkin Donuts, McDonald’s and Mike’s Roast Beef (617 389-2333). Further
down Rt. 99 will put you a second rotary where you can continue to Rt. 99, Rt 16, or Main Street/ Melrose.
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If you continue on Rt. 16, you will find a Stop & Shop, Taco Bell, KFC, Wendy’s, and Curves. Taking the 3
exit off this second rotary will bring you to Gateway Shopping Center about 1.5 miles down the road at 27
Mystic View Road. Gateway Shopping Center includes Target, Home Depot, Costco, Office Max, PetsMart,
Bed, Bath & Beyond, Pier 1, and Panera Bread. Continuing past Gateway Shopping Center on Rt. 99 will
eventually lead you to Meadow Glen Mall.
Main Street North, Mystic Ave to Interstate 93: When leaving the 529 Main Street entrance of the Schrafft
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Center and entering the rotary, taking the 2 exit off the rotary puts you on Mystic Ave. About .5 mile down
this road is a Circuit City and Home Depot to your right. Another .5 miles down, you can veer off to the right
to 28N and find Assembly Square Mall with Kmart, Dunkin Donuts, Staples, Christmas Tree Shop, A.C.
Moore, Sports Authority Bed, Bath & Beyond, TJ Maxx and 99 Restaurant. If you just continue straight on
Mystic Ave, it will eventually lead you to Interstate 93 North.
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Main Street North, Mystic Ave to Somerville: When taking Mystic Ave just after the rotary (2 rotary exit) at
the Schrafft Center, you will see a set of lights. Taking a left at these lights will bring you to the Mt. Vernon
Restaurant and Mexican Grill in Somerville, about .5 mile from the Schrafft Center.
Cambridge Street to Union Square, Somerville: When leaving the Schrafft Center and entering the rotary,
the third rotary exit is Cambridge Street leading to Washington Street (R. Wesley Restaurant is on the
corner). Following along on Cambridge Street, .5 mile down the road is a Dunkin Donuts, Beijing Taste (617
241-5077), Holiday Inn (617-576-1369). Cambridge Street crosses the McGrath Highway where you can
find La Hacienda (617 864-2553). Driving further along eventually leads you to Union Square to the well
known Peruvian restaurant Machupicchu (617-623-7972).
Grocery Store:
Whole Foods
51 Austin St
Charlestown, MA
(617) 660-1372
Stop & Shop Supermarkets
775 Mcgrath Hwy
Somerville, MA
(617) 666-1024
Super Stop & Shop
1690 Revere Beach Pkwy
14
Everett, MA
(617) 381-1647
HarborWalk:
Located directly behind the Schrafft Center, the HarborWalk provides a great vantage point to see
the working port in action along the Mystic River, including the loading and unloading of tankers and
cargo ships. This is also one of the best family-friendly places in Charlestown offering many
opportunities to enjoy the waterfront. Amenities on this section of the HarborWalk include benches,
picnic tables, lighting, boat ramp and docking facilities, fishing pier, landscaping, gazebo, and
HarborWalk and interpretive markers describing the history of the site. Ryan Playground, adjacent
to the Schrafft Center and on the HarborWalk, provides multi-use playing fields that are lit for
nighttime games.
Health Center Clinic:
MGH Charlestown Healthcare Center
73 High St
Charlestown, MA
(617) 724-8204
Hotel:
Holiday Inn
30 Washington St
Somerville, MA 02143
617-628-1000
The Constitution Inn & Fitness Center
150 Third Avenue
Charlestown, MA 02129
(617) 241-8400
(800) 495-9622
Library:
Boston Public Library- Charlestown Branch
179 Main St.
Charlestown, MA 02129
(617) 242-1248
Restaurants:
Chow Thai Cafe
187 Main St, Charlestown, MA
(617) 242-5232
Figs
67 Main St, Charlestown, MA
(617) 242-2229
La Hacienda Inc
46 Medford St, Somerville, MA
(617) 864-2553
Machupicchu Restaurant
25 Union sq, Somerville, MA
(617) 623-7972
MT Vernon Restaurant
14 Broadway, Somerville, MA
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(617) 666-4805
Ninety Nine Restaurant & Pub
29 Austin St, Charlestown, MA
(617) 242-8999
Paolo's Trattoria
251 Main St, Charlestown, MA
(617) 242-7229
Shopping Centers:
Assembly Row
100 Foley Street
Somerville, MA
617-440-5565
Cambridgeside Galleria
100 Cambridgeside Pl
Cambridge, MA
(617) 621-8666
Gateway Shopping Center
27 Mystic View Rd.
Everett, MA
Meadow Glen Mall
3850 Mystic Valley Parkway
Medford, MA 02155
(781) 395-6710 Customer Service Center
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