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Company profile Mercator Group Mercator Group. More than 1,600 stores in 5 countries. Best neighbour for already 65 years. Mercator is the largest retailer in SEE and is among top retailers in its core markets: Slovenia, Croatia, Serbia, BiH and Montenegro. The Group is present in Slovene market with 8 companies, 9 more subsidiaries operate in other markets of SEE. Poslovni sistem Mercator, d.d., headquartered in Slovenia, is the parent company of the Group. Management board Igor Maroša Senior Vice President for Mercator Trade Slovenia and Croatia since May 28, 2012 Stanka Pejanović Drago Kavšek Toni Balažič Senior Vice President for Mercator Operations SEE since March 30, 2010 Senior Vice President for Strategic Finance and IT since May 28, 2012 Company Management Board President since May 18, 2012 65 years: from small Slovene wholesaler to the biggest retailer in SEE 1949: Establishment of the »Živila Ljubljana« wholesale company, the predecessor of Poslovni sistem Mercator, d.d. 1953: »Živila Ljubljana« is renamed to »Mercator«. From 1953 to late 1990: Intensive process of taking over other smaller retailers in Slovenia. In 1993 the start of privatization with an initial public offering of shares, the largest privatization project in Central Europe by volume and value of capital. Mercator introduced the first self-service store in Slovenia. From the beginning of 2000 … With the establishment of subsidiaries in Croatia, Serbia, Bosnia and Herzegovina Montenegro, Mercator entered foreign markets. Mercator has, as the first retailer in Slovenia, introduced innovations such as private label products, self-service cashier, online store, Pika card, new format of small stores called Mercator Neighbour, … Our vision and mission Vision Mercator will be the largest, the most successful and the most efficient retailer in the region. Mission • A satisfied customer recognizes us as the best retailer that offers everything a discount store can offer, and much more. • Employees with smiles on their faces and sparkles in their eyes are our key competitive advantage. They will be able to develop their potential in a stable environment. • We are striving towards a stable ownership structure that will support the company development based on merit and results. • Mercator is striving to win the confidence of all stakeholders. New strategy: management of two separate groups of markets, simplifying formats with focus on profitability and growth Focus Optimization Profitability Growth Mercator Group key figures 2013 Turnover EBITDA Net financial debt EUR 2,766 m EUR 109.7 m EUR 977.3 m CAPEX Net income EUR 29.5 m EUR – 16.9 m Number of stores Number of employees 1,606 22,922 Strategic business fields Real estate and other business activities: Home products: 6.9 % of revenue 6.1 % of revenue FMCG: 87.0 % of revenue Overview by markets BOSNIA AND HERZEGOVINA 6.85 % of revenue 112 business units 2,009 employees MONTENEGRO 3.80% of revenue 86 business units 1,244 employees SLOVENIA 56.52% of revenue 920 business units 11,521 employees CROATIA 12.34% of revenue 242 business units 3,381 employees SERBIA 20.40 % of revenue 246 business units 4,754 employees Group composition as at December 31, 2013 MERCATOR GROUP MERCATOR OPERATIONS SLOVENIA AND CROATIA Poslovni sistem Mercator, d.d., Slovenia Mercator - H, d.o.o., Croatia (99.9%) Mercator IP, d.o.o., Slovenia (100.0%) M - Energija, d.o.o., Slovenia (100.0%) OTHER OPERATING ACTIVITIES Intersport ISI, d.o.o., Slovenia (100.0%) Modiana, d.o.o., Slovenia (100.0%) Mercator - Emba, d.d., Slovenia (100.0%) MERCATOR REAL ESTATE MERCATOR OPERATIONS SOUTHEASTERN EUROPE Mercator - S, d.o.o., Serbia (100.0%) Mercator - BH, d.o.o., Bosnia and Herzegovina (100.0%) M - BL, d.o.o., Bosnia and Herzegovina (100.0%) Mercator - CG, d.o.o., Montenegro (100.0%) Mercator - B, e.o.o.d., Bulgaria (100.0%)** Mercator – A, sh.p.k.m Albania (100.0%) * * The company does not conduct business operations. ** The company is in the liquidation proceedings. *** The company was struck out of court register as at January 22, 2014.. Mercator - Optima, d.o.o., Slovenia (100.0%)*** M - nepremičnine, d.o.o., Slovenia (100.0%) Investment Internacional, d.o.o.e.l., Macedonia (100,0 %)* Mercator Macedonia, d.o.o.e.l., Macedonia (100,0)* Key information for shareholders Movement of closing price per MELR share in the period 1-12 2013, compared to the SBITOP index Key information for the shareholders: 3,765,361 3,765,361 Index 31.12.2013 31.12.2012 100.0 42,192 308,759,602 82.00 155.19 58.00 140.05 100.70 42,192 429,251,154 114.00 167.87 111.00 151.95 123.46 100.0 139.0 139.0 108.2 191.4 108.5 122.6 31.12.2013 Number of shares entered in the court register Number of treasury shares Market capitalization (in EUR) Market price per share (in EUR) Share book value (in EUR) Minimum close rate in the period (in EUR) Maximum close rate in the period (in EUR) Average close rate in the period (in EUR) 31.12.2012 As at December 31, 2013, the share in the company Poslovni sistem Mercator, d.d., held by foreign investors amounted to 26.25 percent, which is 2.76 percentage point more than at the end of 2012. Private label lines development We launched the revised Pika card customer loyalty system on February 1, 2013, in all countries we are operate. PRIVATE LABEL SLOVENIA SERBIA CROATIA BOSNIA AND HERZEGOVINA MONTENEGRO TOTAL NUMBER OF PRIVATE LABEL LINES 12 10 11 7 5 Results in first months after the launch: • over 340,000 new Pika card holders, • increase in number of Pika card holders who shopp at least once per month (SLO 20%, other markets more than 80 %), • increase in share of revenue generated with Pika card by 14 percentage points. The development of private label lines and the year of the entry in foreign markets of Mercator's operations with the offer of private labels: Slovenia Croatia BiH Serbia Montenegro Bulgaria Albania Thank you ! Additional information: http://www.mercator.si http://seonet.ljse.si/