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Promise Technology, Inc.
Quality Assurance Labs
FastTrak SX4000 Compatibility Report &
Performance Comparisons
9 Promise FastTrak SX4000
9 Promise SuperSwap
9 Promise SuperSwap 1000
FastTrak SX4000 Certification
Document 001
Test Hardware and Software:
FastTrak SX4000
Assembly revision:
ASSY 0116-00 REV A5
PFLASH.EXE version:
2.00.0.4
BIOS revision:
1.01.0.1
Windows NT 4.0 SCSI miniport driver:
1.1.0.2
Windows 2000 SCSI miniport driver version: 1.1.0.2
Windows XP SCSI miniport driver version: 1.1.0.2
Promise Array Management version:
3.01.0.42
SuperSwap
Assembly revision:
(TLA) A0-D0-G0-01-02-02
SuperSwap 1000
Assembly revision:
ASSY 0143-00 REV A1
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 1
Promise Technology, Inc.
Quality Assurance Labs
This page is left intentionally blank.
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 2
Promise Technology, Inc.
Quality Assurance Labs
Revision History and Control
Document
001
Change Description / Additions
Compatibility and open issues report for FastTrak SX4000 initial product release.
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 3
Promise Technology, Inc.
Quality Assurance Labs
Table of Contents
1.0
Promise Product Descriptions
1.1.1. FastTrak SX4000
1.1.2. SuperSwap
1.1.3. SuperSwap 1000
Page 5
Page 5
Page 6
Page 6
2.0
Compatible Hardware Components
2.1.1. Motherboard Compatibility
2.1.2. Memory Module Compatibility
2.1.3. Hard Drive Compatibility
Performance Benchmarking
Promise Knowledge Base Entries
Promise FastTrak SX4000 DVT Errata
Page 8
Page 8
Page 9
Page 10
Page 27
Page 27
3.0
4.0
5.0
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 4
Promise Technology, Inc.
Quality Assurance Labs
1.0
Promise Product Descriptions
The subsequent sections will provide a brief overview of the Promise products that were
tested and proven to be compatible with various hard disk drives and systemboards.
1.1.1.
FastTrak SX4000
The FastTrak SX4000 controller is a software based RAID adapter with hardware
accelerated XOR and hardware based RAID functions. This RAID adapter
supports RAID 0 (data striping), RAID 1 (disk to disk mirroring), RAID 0+1 (two
drives striped together then mirrored), and RAID 5 (data striping with distributed
parity across all array members).
The FastTrak SX4000 uses an intelligent true RAID ASIC that has been
developed to be a low-cost, high-performance, and high-reliability 4 Channel
RAID solution.
Hardware Configuration:
388 BGA packaged Promise PDC20621 ASIC. The PDC20621 RAID ASIC is
32-bit / 66MHz to maintain the low-cost structure and contains an integrated
memory controller for up to 512MB1 of ECC or non-ECC local PC100 SDRAM.
In addition, to help reduce CPU utilization, the ASIC implements a packetization
features that will reduce processing overhead when accessing array members.
Software Configuration:
The FastTrak series RAID adapters contain a simplified RAID Engine for the
BIOS and then a more complex RAID Engine contained in the operating system
SCSI miniport driver.
The FastTrak BIOS contains a FastBuild utility that allows the user to create,
monitor (limited), and manage the arrays attached to the controller.
At the operating system level, there is management software called Promise
Array Management (PAM). PAM allows for either remote or local access to an
array.
With the software, the user can create, delete, and manage arrays on
the fly through the OS level. Drive S.M.A.R.T. status, actual drive status, and
array status can be viewed from the software. PAM also works in conjunction
with the Windows NT, 2000, and XP Event Viewer for local event notifications.
For remote notifications, PAM has the capabilities to send emails for array
events.
Test Hardware and Software:
FastTrak SX4000
Assembly revision:
ASSY 0116-00 REV A5
PFLASH.EXE version:
2.00.0.4
BIOS revision:
1.01.0.1
Windows NT 4.0 SCSI miniport driver:
1.1.0.2
Windows 2000 SCSI miniport driver version: 1.1.0.2
Windows XP SCSI miniport driver version: 1.1.0.2
Promise Array Management version:
3.01.0.42
1
Note: 512MB requires two memory banks; SX4000 utilizes only one memory bank for 256MB maximum memory.
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 5
Promise Technology, Inc.
Quality Assurance Labs
1.1.2.
SuperSwap
The SuperSwap drive enclosure is a single drive enclosure that houses a
standard 3-1/2” drive into a half-height 5-1/4” chassis. The primary role of the
enclosure is to provide the hot-swap functionality with the best assurance or
safety of a drives’ removal / insertion while the computer system is “hot”. In
addition to the hot-swap functionality, the enclosure also offers enclosure
management feature that works in conjunction with the PAM software. The
enclosure management feature monitors fan speed, 5v/12v power into the
enclosure, enclosure ambient temperature, and drive status. Drive status is
also viewable by two LED’s on the front of the enclosure. The first single-mode
green LED is designated for drive access. The 2nd multi-mode LED shows the
disk status pertaining to the status of the drive as an array member. The
following is a brief description of the LED modes:
o Green – Powered on and is in good health.
o Amber – Drive is currently rebuilding.
o Red – Drive has been set down by the RAID Engine as it has failed.
The SuperSwap enclosures are also designed to prolong the life of a hard disk
drive by keeping the drives cool. There are several contributing factors to
keeping the drive cool:
1. The drive carrier is made of aluminum to help dissipate and distribute the
heat from the hard disk drive.
2. The drive enclosure uses vents on the front side to help pull in cool air
into the drive carrier.
3. On the back side of the enclosure there is a dedicated fan that pulls the
air through the enclosure.
4. The drive carrier uses an aluminum top cover that creates a wind tunnel
affect that provides excellent circulation through the enclosure.
5. The drive is mounted at a slight elevation to allow air circulation below
the drive to cool the drive’s electronic components.
Hardware Configuration:
The SuperSwap uses an active backplane that uses a Promise PSS10198 PAL
that works with the Promise RAID controller ASICs to transmit and receive
messages over the ATA bus. The PSS10198 chip provides three functions:
1. Tri-state control for the hot-swap capabilities.
2. LED control for the multi-mode and single-mode enclosure LEDs.
3. I2C interface to a Winbond chip that manages the enclosure’s
environmental characteristics.
Software Configuration:
All hardware with the exception of the error reporting to the driver and
management software.
SuperSwap
Assembly revision:
1.1.3.
(TLA) A0-D0-G0-01-02-02
SuperSwap 1000
The SuperSwap 1000 drive enclosure shares the same concept as the previous
generation SuperSwap drive enclosure with a few improvements.
9
Reduced the overall length of the enclosure to become equivalent
to a standard CD-ROM drive length.
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 6
Promise Technology, Inc.
Quality Assurance Labs
9
9
9
Implemented a new “Rotator” design that allows the drive to plug
directly into the carrier’s backplane rather than use the adapter
cable. This strengthens signal quality considerably over the
previous SuperSwap design and will allow for ATA133 data
transfers (SuperSwap does not support ATA133).
New Promise ID design for a more attractive design.
New Promise PSS10199 ASIC that provides increased reliability.
The previous PSS10198 is a programmable PAL.
Hardware Configuration:
The SuperSwap 1000 uses an active backplane that uses a Promise PSS10199
ASIC that works with the Promise RAID controller ASICs to transmit and receive
messages over the ATA bus. The PSS10199 chip provides three functions:
1. Tri-state control for the hot-swap capabilities.
2. LED control for the multi-mode and single-mode enclosure LEDs.
3. I2C interface to a Winbond chip that manages the enclosure’s
environmental characteristics.
Software Configuration:
All hardware with the exception of the error reporting to the driver and
management software.
Test Hardware and Software:
SuperSwap 1000
Assembly revision:
FastTrak SX4000 Compatibility
ASSY 0143-00 REV A1
Doc 001 – June 26, 2002
Page 7
Promise Technology, Inc.
Quality Assurance Labs
2.0
DVT Test Tools and Preparation
Throughout the compatibility testing for the Promise FastTrak SX4000 and Superswap
series enclosures, the use of various pieces of hardware were used in order to stress and
test the functionality, compatibility, performance, and reliability of the overall system and
Promise solution.
2.1.1.
Compatible Systemboards
Manufacturer
Model
Chipset
Memory Type
CPU Type
Asus
Asus
Asus
SuperMicro
SuperMicro
SuperMicro
SuperMicro
Intel
Intel
Intel
Gigabyte
Tyan
Tyan
Tyan
Tyan
Tyan
MSI
MSI
MSI
MSI
MSI
A7N266-E
A7V333
TR-DLS
370SSA
P3TDDE
P4DL6
P4SBA+
D845PT
D850GB
D845BG
GA-7VRXP
S2518
S2266
S2460
S2720
S2390B
850 Pro5
KT3 Ultra
MS-6373
K7T
845 Ultra
Nvidia nForce 420-D
VIA Apollo KT333
SW LE-T
Intel i815e
VIA Apollo Pro266
SW GC-LE
Intel 845
Intel 845
Intel 850
Intel 845
VIA Apollo KT333
SW-LE3
VIA P4X266
AMD-760 MP
Intel i7500
VIA Apollo KT133A
Intel 850
VIA Apollo KT333
Nvidia nForce 420-D
VIA Apollo KT133A
Intel 845
256MB PC2100
256MB PC2700
256MB PC133 Registered ECC
128MB PC133
128MB PC133
256MB PC2100 Registered ECC
128MB PC2100
128MB PC2100
256MB PC800
128MB PC2100
256MB PC2700
256MB PC133 Registered ECC
128MB PC2100
256MB PC2100 Registered ECC
256MB PC2100 Registered ECC
128MB PC133
256MB PC800
256MB PC2700
256MB PC2100
128MB PC133
128MB PC2100
AMD 1.47GHz
AMD 1.47GHz
SMP Intel 1.13GHz P3
Intel 733MHz Celeron
Intel 1.13GHz P3
SMP Intel 1.8GHz Xeon
Intel 1.6GHz P4
Intel 1.6GHz P4
Intel 1.4GHz P4
Intel 1.6GHz P4
AMD 1.47GHz
SMP Intel 733MHz P3
Intel 1.6GHz P4
SMP AMD 1.0GHz
SMP Intel 1.8GHz Xeon
AMD 1.0GHz
Intel 1.6GHz P4
AMD 1.0GHz
AMD 1.47GHz
AMD 1.0GHz
Intel 1.6GHz P4
2.1.2.
BIOS
Core
Award
Award
Award
AMIBIOS
Award
AMIBIOS
Award
AMIBIOS
AMIBIOS
AMIBIOS
AMIBIOS
AMIBIOS
Award
Phoenix
AMIBIOS
Award
Award
AMIBIOS
Award
Award
AMIBIOS
Compatible PC100/PC133 memory modules for the SX4000
Manufacturer
CMI
CMI
Elpida
Hyundai
Infineon
Infineon
Jetram
Jetram
Jetram
Micron
Micron
NEC
NEC
NEC
Samsung
FastTrak SX4000 Compatibility
Capacity
128MB
64MB
64MB
128MB
128MB
64MB
128MB
128MB
128MB
128MB
64MB
128MB
256MB
256MB
128MB
Speed
PC133
PC133
PC133
PC100
PC133
PC100
PC100
PC133
PC133
PC133
PC133
PC133
PC133
PC100
PC133
ECC Support
No
No
No
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Yes
No
Yes
Doc 001 – June 26, 2002
Page 8
BIOS
Version
1001.D
3.3
2
1.3
1.1
1.0B
1.0B
P01
P18
P02
F4
1.07
1.04
1.03
1.01
1.11
1.6
5.1
2.4
3.3
3.2
Promise Technology, Inc.
Quality Assurance Labs
2.1.3
Manufacturer
Compatible Hard Disk Drives
HDD Family
Model
Capacity
Spindle Speed
Max Transfer Mode
Western Digital
Caviar -Special Ed.
WD1200JB
120.0GB
7200 RPM
ATA100
Western Digital
Caviar
WD1000BB
100.0GB
7200 RPM
ATA100
Western Digital
Caviar
WD800BB
80.0GB
7200 RPM
ATA100
Western Digital
Caviar
WD600AB
60.0GB
7200 RPM
ATA100
Western Digital
Caviar
WD400BB
40.0GB
7200 RPM
ATA100
Western Digital
Caviar
WD200BB
20.0GB
7200 RPM
ATA100
Western Digital
Protégé
WD400EB
40.0GB
5400 RPM
ATA100
IBM
Deskstar120GXP
IC35L040AVVA07-0
40.0GB
7200 RPM
ATA100
IBM
Deskstar120GXP
IC35L020AVVN07-0
20.0GB
7200 RPM
ATA100
IBM
Deskstar 75GXP
DTLA-307075
75.0GB
7200 RPM
ATA100
IBM
Deskstar 75GXP
DTLA-307030
30.0GB
7200 RPM
ATA100
IBM
Deskstar 75GXP
DTLA-307015
15.0GB
7200 RPM
ATA100
Seagate
Barracuda IV
ST340016A
40.0GB
7200 RPM
ATA100
Seagate
Barracuda II
ST320424A
20.0GB
7200 RPM
ATA100
Seagate
U Series 6
ST320410A
20.0GB
5400 RPM
ATA100
Seagate
U Series 5
ST320413A
20.0GB
5400 RPM
ATA100
Samsung
SpinPoint
SV2042H
20.0GB
5400 RPM
ATA100
Maxtor
D540X
4G160J8
160.0GB
5400 RPM
ATA133
Maxtor
D540X
4D040H2
40.0GB
5400 RPM
ATA100
Maxtor
DiamondMax Plus60
5T020H2
20.0GB
7200 RPM
ATA100
Maxtor
D740X
6L020L1
20.0GB
7200 RPM
ATA133
Maxtor
DiamondMax Plus 45
54610H6
46.1GB
7200 RPM
ATA100
Maxtor
DiamondMax VL 30
31536H2
25.3GB
5400 RPM
ATA100
Maxtor
DiamondMax D540X
4D080H4
80.0GB
5400 RPM
ATA100
Maxtor
DiamondMax Plus 60
5T020H2
20.0GB
7200 RPM
ATA100
Quantum
Fireball Plus LM
LM20A11
20.0GB
7200 RPM
ATA100
Quantum
Fireball Plus LM
LM30A011
30.0GB
7200 RPM
ATA100
Quantum
Fireball LCT 20
LCT20
20.0GB
5400 RPM
ATA100
Quantum
Fireball Plus AS
AS10.2
10.0GB
7200 RPM
ATA100
Fujitsu
MPG Series
MPG-3204AT
20.4GB
5400 RPM
ATA100
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 9
Promise Technology, Inc.
Quality Assurance Labs
7.0
Performance Benchmarking
This section shall cover performance measuring the actual throughput and capabilities of
the FastTrak SX4000 controller using various block size I/O access being measured by
the standard Intel Iometer test utility.
Intel Iometer Tests
The following tests shall measure the storage subsystem’s raw performance throughput
on an Intel Pentium 4 Xeon based server board. The standard test tool for this testing
is Iometer.
System Testing Configuration:
SuperMicro P4DL6
-ServerWorks Grand Champion – Low End (GC-LE) performance chipset
-64-bit PCI-X
2 x 1.8GHz Pentium 4 Xeon CPUs w/ Hyperthreading enabled
400MHz FSB
256MB PC2100 Registered ECC memory
Integrated ATI RAGE video
Integrated Broadcom Gigabit Ethernet
Integrated Intel 10/100 Server Ethernet
IBM 60GXP connected to the onboard ATA100 controller (isolated boot drive)
Windows XP Professional w/ applicable software
FastTrak SX4000 was installed into PCI Slot 2 (32-bit / 66MHz mode)
4 x IBM 7200RPM 20GB DeskStar 120GXP
System Setup Procedure:
1. Insert RAID controller into PCI slot 2.
2. Enter the system BIOS and restore default values, set the 1st IDE disk as a boot
device, save, and exit.
3. Install Windows XP Professional with all applicable software components and
drivers for all devices.
4. Install the Promise Array Management software.
5. Enable the Windows NT Event Logging under PAM.
6. Use 20GB IBM drives (7200RPM) with the RAID adapter.
Test Procedure:
1. Create a four drive RAID 0 array.
2. Boot into the Windows XP OS.
3. Run the Iometer Test software and assign the PHYSICALDISK to the 1st worker.
Set the outstanding IOs to 16 commands.
4. Define the access specification as follows:
9
9
9
9
Sequential Reads – 2k, 4k, 8k, 16k, 32k, 64k, 96k, 128k, 256k, 512k, 1024k
Sequential Writes – 2k, 4k, 8k, 16k, 32k, 64k, 96k, 128k, 256k, 512k, 1024k
Random Reads – 2k, 4k, 8k, 16k, 32k, 64k, 96k, 128k, 256k, 512k, 1024k
Random Writes – 2k, 4k, 8k, 16k, 32k, 64k, 96k, 128k, 256k, 512k, 1024k
5. Set each specification to run for 45 seconds with a 5 second ramp up period before
each access.
6. Record the IO/sec, MB/sec, and CPU utilization for each test run.
7. Shut down the server and reconfigure the RAID mode to RAID 5.
8. Repeat procedures 2 -6.
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 10
Promise Technology, Inc.
Quality Assurance Labs
Intel Iometer results (7.1.1) – RAID 0 x 4 Drives
RAID 0 Sequential READ Access
180.00
160.00
140.00
MB/sec
120.00
100.00
80.00
60.00
40.00
20.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
ST SX6000
2400A
7800
MegaRAID i4
Promise
Promise
Adaptec
3Ware
FT SX4000
32bit/66MHz
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
16MB
RAID Mode
RAID 0
RAID 0
RAID 0
RAID 0
Driver
1.1.0.2
1.1.0.39
RAID 0
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
MB/sec
Access
MB/sec
MB/sec
MB/sec
MB/sec
2K Seq. READ
43.36
6.30
17.92
29.22
26.11
4K Seq. READ
79.99
11.77
28.70
59.23
35.30
8K Seq. READ
115.67
21.01
37.03
98.65
40.40
16K Seq. READ
137.90
23.75
64.87
139.91
46.97
32K Seq. READ
156.83
43.53
92.70
175.40
48.21
64K Seq. READ
165.69
77.53
107.03
175.13
58.29
96K Seq. READ
164.18
51.91
105.15
175.16
55.57
128K Seq. READ
166.21
77.16
107.11
175.47
60.21
256K Seq. READ
166.68
75.24
107.83
175.49
61.73
512K Seq. READ
165.74
76.69
108.22
174.95
61.09
1MB Seq. READ
165.71
75.77
107.86
176.15
58.40
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 11
Promise Technology, Inc.
Quality Assurance Labs
RAID 0 Sequential WRITE Access
180.00
160.00
140.00
MB/sec
120.00
100.00
80.00
60.00
40.00
20.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
ST SX6000
2400A
7800
MegaRAID i4
Promise
Promise
Adaptec
3Ware
FT SX4000
32bit/66MHz
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
16MB
RAID Mode
RAID 0
RAID 0
RAID 0
RAID 0
Driver
1.1.0.2
1.1.0.39
RAID 0
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
MB/sec
Access
MB/sec
MB/sec
MB/sec
MB/sec
2K Seq. WRITE
43.09
6.06
17.24
23.96
31.41
4K Seq. WRITE
74.99
11.25
32.28
53.21
41.43
8K Seq. WRITE
94.09
20.10
46.97
94.46
47.20
16K Seq. WRITE
116.03
31.43
55.07
141.57
47.39
32K Seq. WRITE
125.89
40.61
78.25
135.24
48.30
64K Seq. WRITE
133.15
47.89
82.40
132.84
54.80
96K Seq. WRITE
131.30
43.08
82.48
133.97
57.53
128K Seq. WRITE
133.07
47.95
82.64
132.85
61.72
256K Seq. WRITE
132.59
47.96
83.48
132.49
61.41
512K Seq. WRITE
132.89
47.87
84.04
133.02
57.38
1MB Seq. WRITE
132.70
47.98
84.33
133.14
56.10
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 12
Promise Technology, Inc.
Quality Assurance Labs
RAID 0 Random READ Access {MB/sec}
60.00
50.00
MB/sec
40.00
30.00
20.00
10.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
ST SX6000
Promise
FT
SX4000
32bit/66MHz
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
16MB
RAID Mode
RAID 0
RAID 0
RAID 0
RAID 0
Driver
1.1.0.2
1.1.0.39
RAID 0
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
Access
MB/sec
MB/sec
MB/sec
MB/sec
MB/sec
2K Ran. READ
0.61
0.58
0.49
0.52
0.45
4K Ran. READ
1.20
1.18
0.97
1.00
0.88
8K Ran. READ
2.27
2.25
1.78
1.97
1.67
16K Ran. READ
4.01
4.06
3.22
3.63
3.05
32K Ran. READ
6.72
6.81
5.35
5.84
5.07
64K Ran. READ
10.26
10.15
8.15
9.27
7.82
96K Ran. READ
4.74
10.49
10.14
11.32
9.44
128K Ran. READ
5.45
12.33
11.70
13.04
10.84
256K Ran. READ
7.13
19.54
18.37
19.92
15.30
512K Ran. READ
13.68
32.89
31.69
32.71
23.75
1MB Ran. READ
22.90
49.51
48.37
51.90
35.68
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 13
Promise Technology, Inc.
Quality Assurance Labs
RAID 0 Random WRITE Access {MB/sec}
45.00
40.00
35.00
MB/sec
30.00
25.00
20.00
15.00
10.00
5.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
ST SX6000
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
PCI Config
Promise
FT
SX4000
32bit/66MHz
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
16MB
RAID Mode
RAID 0
RAID 0
RAID 0
RAID 0
Driver
1.1.0.2
1.1.0.39
RAID 0
XP
Embedded
1.11.00.007
6.24
Controller
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
MB/sec
MB/sec
MB/sec
MB/sec
MB/sec
2K Ran. WRITE
0.90
0.73
2.80
0.67
0.83
4K Ran. WRITE
1.62
1.35
2.51
1.23
1.52
8K Ran. WRITE
2.95
2.44
4.26
2.24
2.77
16K Ran. WRITE
4.97
4.14
2.41
3.98
4.20
32K Ran. WRITE
7.84
6.44
6.30
5.98
5.46
64K Ran. WRITE
10.26
7.96
9.24
8.28
7.59
96K Ran. WRITE
11.72
8.52
10.97
9.37
8.30
128K Ran. WRITE
12.72
7.90
12.10
10.46
9.21
256K Ran. WRITE
15.24
11.55
16.41
13.86
12.17
512K Ran. WRITE
19.66
15.78
27.15
22.38
19.40
1MB Ran. WRITE
31.97
25.51
42.66
34.16
31.81
Access
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 14
Promise Technology, Inc.
Quality Assurance Labs
RAID 0 Sequential READ Access
25000.00
20000.00
IO/sec
15000.00
10000.00
5000.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
ST SX6000
2400A
7800
MegaRAID i4
Promise
Promise
Adaptec
3Ware
PCI Config
FT SX4000
32bit/66MHz
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 0
RAID 0
RAID 0
RAID 0
Driver
1.1.0.2
1.1.0.39
RAID 0
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
IO/sec
IO/sec
IO/sec
IO/sec
IO/sec
2K Seq. READ
22202.49
3225.24
9172.58
14959.44
13367.28
4K Seq. READ
20477.98
3013.30
7347.75
15163.93
9036.08
8K Seq. READ
14805.17
2688.83
4740.08
12627.13
5171.42
16K Seq. READ
8825.72
1520.29
4151.44
8954.48
3005.78
32K Seq. READ
5018.66
1392.93
2966.26
5612.69
1542.85
64K Seq. READ
2650.99
1240.51
1712.49
2802.00
932.70
96K Seq. READ
1751.21
553.73
1121.60
1868.36
592.69
128K Seq. READ
1329.70
617.25
856.91
1403.77
481.72
256K Seq. READ
666.70
300.95
431.30
701.97
246.91
512K Seq. READ
331.49
153.38
216.44
349.89
122.17
1MB Seq. READ
165.71
75.77
107.86
176.15
58.40
Controller
Access
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 15
Promise Technology, Inc.
Quality Assurance Labs
RAID 0 Sequential WRITE Access
25000.00
20000.00
IO/sec
15000.00
10000.00
5000.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
Promise
FT
SX4000
32bit/66MHz
ST SX6000
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 0
RAID 0
RAID 0
RAID 0
Driver
1.1.0.2
1.1.0.39
RAID 0
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
Access
IO/sec
IO/sec
IO/sec
IO/sec
IO/sec
2K Seq. WRITE
22063.75
3103.34
8825.91
12268.03
16083.23
4K Seq. WRITE
19196.44
2880.73
8262.54
13620.91
10606.39
8K Seq. WRITE
12044.10
2572.99
6012.22
12090.85
6041.56
16K Seq. WRITE
7425.94
2011.57
3524.64
9060.54
3033.13
32K Seq. WRITE
4028.36
1299.49
2504.16
4327.72
1545.51
64K Seq. WRITE
2130.36
766.27
1318.39
2125.40
876.75
96K Seq. WRITE
1400.51
459.55
879.80
1428.99
613.69
128K Seq. WRITE
1064.58
383.63
661.14
1062.81
493.72
256K Seq. WRITE
530.37
191.83
333.92
529.95
245.65
512K Seq. WRITE
265.79
95.74
168.08
266.05
114.75
1MB Seq. WRITE
132.70
47.98
84.33
133.14
56.10
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 16
Promise Technology, Inc.
Quality Assurance Labs
RAID 0 Random READ Access {IOPS}
350.00
300.00
IO/sec
250.00
200.00
150.00
100.00
50.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
ST SX6000
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
PCI Config
Promise
FT
SX4000
32bit/66MHz
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 0
RAID 0
RAID 0
RAID 0
Driver
1.1.0.2
1.1.0.39
RAID 0
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
Controller
1.1.0.1
B74
370L
1.04.00.024
C661
Access
IO/sec
IO/sec
IO/sec
IO/sec
IO/sec
2K Ran. READ
310.60
294.96
252.01
266.22
230.93
4K Ran. READ
307.05
301.89
247.29
256.40
224.42
8K Ran. READ
290.07
288.20
228.10
252.59
213.30
16K Ran. READ
256.85
259.83
206.37
232.39
195.40
32K Ran. READ
215.15
217.89
171.13
186.86
162.13
64K Ran. READ
164.19
162.35
130.36
148.32
125.18
96K Ran. READ
50.59
111.87
108.19
120.73
100.69
128K Ran. READ
43.61
98.68
93.56
104.33
86.74
256K Ran. READ
28.53
78.17
73.47
79.68
61.21
512K Ran. READ
27.36
65.77
63.38
65.42
47.50
1MB Ran. READ
22.90
49.51
48.37
51.90
35.68
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 17
Promise Technology, Inc.
Quality Assurance Labs
RAID 0 Random WRITE Access {IOPS}
1600.00
1400.00
1200.00
IO/sec
1000.00
800.00
600.00
400.00
200.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
Promise
FT
SX4000
32bit/66MHz
ST SX6000
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 0
RAID 0
RAID 0
RAID 0
Driver
1.1.0.2
1.1.0.39
RAID 0
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
Access
IO/sec
IO/sec
IO/sec
IO/sec
IO/sec
2K Ran. WRITE
458.25
376.15
1435.09
345.52
425.46
4K Ran. WRITE
415.28
345.97
641.29
315.28
388.66
8K Ran. WRITE
377.31
312.56
544.81
286.73
354.63
16K Ran. WRITE
317.89
265.05
154.44
254.46
268.50
32K Ran. WRITE
251.02
206.19
201.60
191.43
174.65
64K Ran. WRITE
164.13
127.40
147.77
132.47
121.44
96K Ran. WRITE
125.01
90.90
117.02
99.92
88.58
128K Ran. WRITE
101.80
63.18
96.79
83.66
73.70
256K Ran. WRITE
60.95
46.21
65.66
55.43
48.67
512K Ran. WRITE
39.32
31.56
54.31
44.76
38.79
1MB Ran. WRITE
31.97
25.51
42.66
34.16
31.81
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 18
Promise Technology, Inc.
Quality Assurance Labs
Intel Iometer results (7.1.1) – RAID 5 x 4 Drives
RAID 5 Sequential READ Access
140.00
120.00
MB/sec
100.00
80.00
60.00
40.00
20.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
ST SX6000
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
PCI Config
Promise
FT
SX4000
32bit/66MHz
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 5
RAID 5
RAID 5
RAID 5
Driver
1.1.0.2
1.1.0.39
RAID 5
XP
Embedded
1.11.00.007
6.24
Controller
Firmware/BIOS
Access
1.1.0.1
B74
370L
1.04.00.024
C661
MB/sec
MB/sec
MB/sec
MB/sec
MB/sec
43.56
6.41
16.79
23.69
25.99
2K Seq. READ
4K Seq. READ
81.40
12.04
27.95
46.30
35.32
8K Seq. READ
113.10
17.03
36.79
78.27
40.65
16K Seq. READ
127.42
21.63
49.23
113.25
46.96
32K Seq. READ
127.38
39.75
89.82
131.42
48.11
64K Seq. READ
125.81
69.84
96.79
131.08
59.17
96K Seq. READ
127.30
47.71
95.80
131.05
55.52
128K Seq. READ
124.87
69.99
97.40
130.99
59.23
256K Seq. READ
127.16
69.98
98.99
131.14
62.36
512K Seq. READ
126.71
70.04
99.22
131.25
61.53
1MB Seq. READ
126.35
69.71
99.34
132.09
58.36
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 19
Promise Technology, Inc.
Quality Assurance Labs
RAID 5 Sequential WRITE Access
140.00
120.00
MB/sec
100.00
80.00
60.00
40.00
20.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
ST SX6000
Promise
FT
SX4000
32bit/66MHz
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 5
RAID 5
RAID 5
RAID 5
Driver
1.1.0.2
1.1.0.39
RAID 5
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
MB/sec
Access
MB/sec
MB/sec
MB/sec
MB/sec
2K Seq. WRITE
42.65
5.77
10.30
2.56
12.44
4K Seq. WRITE
72.01
10.03
12.86
3.78
13.59
8K Seq. WRITE
91.38
16.59
12.95
6.65
14.09
16K Seq. WRITE
111.60
23.86
13.58
10.45
14.11
32K Seq. WRITE
119.71
29.07
16.24
13.80
14.23
64K Seq. WRITE
125.29
32.86
17.87
25.66
15.23
96K Seq. WRITE
122.05
30.25
17.20
27.75
15.28
128K Seq. WRITE
125.29
32.99
16.82
30.28
15.39
256K Seq. WRITE
125.24
32.94
16.61
36.25
15.52
512K Seq. WRITE
125.32
32.97
18.07
38.15
15.39
1MB Seq. WRITE
125.27
33.02
17.83
33.22
15.24
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 20
Promise Technology, Inc.
Quality Assurance Labs
RAID 5 Random READ Access
60.00
50.00
MB/sec
40.00
30.00
20.00
10.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
ST SX6000
Promise
FT
SX4000
32bit/66MHz
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 5
RAID 5
RAID 5
RAID 5
Driver
1.1.0.2
1.1.0.39
RAID 5
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
Access
MB/sec
MB/sec
MB/sec
MB/sec
MB/sec
2K Ran. READ
0.60
0.60
0.45
0.52
0.42
4K Ran. READ
1.20
1.20
0.95
1.01
0.86
8K Ran. READ
2.26
2.26
1.77
1.99
1.64
16K Ran. READ
4.04
4.08
3.19
3.65
3.00
32K Ran. READ
6.86
6.79
5.36
5.85
5.04
64K Ran. READ
10.30
10.15
8.06
9.19
7.88
96K Ran. READ
4.76
10.59
9.99
11.44
9.54
128K Ran. READ
5.36
12.44
11.39
13.60
10.79
256K Ran. READ
7.72
19.62
18.56
21.40
14.60
512K Ran. READ
13.46
32.28
31.21
32.11
23.20
1MB Ran. READ
23.06
46.63
45.34
48.55
34.47
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 21
Promise Technology, Inc.
Quality Assurance Labs
RAID 5 Random WRITE Access {MB/sec}
25.00
MB/sec
20.00
15.00
10.00
5.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
ST SX6000
Promise
FT
SX4000
32bit/66MHz
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 5
RAID 5
RAID 5
RAID 5
Driver
1.1.0.2
1.1.0.39
RAID 5
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
Access
MB/sec
MB/sec
MB/sec
MB/sec
MB/sec
2K Ran. WRITE
0.27
0.16
1.26
0.12
0.11
4K Ran. WRITE
0.48
0.32
0.46
0.24
0.19
8K Ran. WRITE
0.85
0.59
0.63
0.46
0.37
16K Ran. WRITE
1.54
1.09
0.81
0.85
0.67
32K Ran. WRITE
2.50
1.85
0.96
1.47
1.19
64K Ran. WRITE
3.86
1.98
1.66
2.36
1.99
96K Ran. WRITE
4.65
2.13
2.89
3.08
2.88
128K Ran. WRITE
5.37
2.09
5.38
3.61
3.64
256K Ran. WRITE
8.23
3.61
6.93
3.62
5.62
512K Ran. WRITE
13.00
6.33
10.41
4.15
8.42
1MB Ran. WRITE
22.40
11.03
14.94
4.89
12.99
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 22
Promise Technology, Inc.
Quality Assurance Labs
RAID 5 Sequential READ Access {IOPS}
25000.00
20000.00
IO/sec
15000.00
10000.00
5000.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
Promise
FT
SX4000
32bit/66MHz
ST SX6000
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 5
RAID 5
RAID 5
RAID 5
Driver
1.1.0.2
1.1.0.39
RAID 5
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
Access
IO/sec
IO/sec
IO/sec
IO/sec
IO/sec
2K Seq. READ
22303.59
3283.22
8598.95
12127.01
13304.46
4K Seq. READ
20839.58
3081.96
7155.61
11851.57
9042.06
8K Seq. READ
14476.23
2179.61
4708.81
10019.17
5202.65
16K Seq. READ
8154.65
1384.05
3150.98
7247.91
3005.28
32K Seq. READ
4076.13
1272.07
2874.20
4205.50
1539.62
64K Seq. READ
2012.93
1117.45
1548.61
2097.31
946.67
96K Seq. READ
1357.87
508.90
1021.89
1397.91
592.26
128K Seq. READ
998.98
559.89
779.16
1047.88
473.83
256K Seq. READ
508.65
279.93
395.97
524.55
249.43
512K Seq. READ
253.41
140.09
198.44
262.50
123.05
1MB Seq. READ
126.35
69.71
99.34
132.09
58.36
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 23
Promise Technology, Inc.
Quality Assurance Labs
RAID 5 Sequential WRITE Access {IOPS}
25000.00
20000.00
IO/sec
15000.00
10000.00
5000.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
Promise
FT
SX4000
32bit/66MHz
ST SX6000
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 5
RAID 5
RAID 5
RAID 5
Driver
1.1.0.2
1.1.0.39
RAID 5
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
Access
IO/sec
IO/sec
IO/sec
IO/sec
IO/sec
2K Seq. WRITE
21837.33
2954.37
5271.77
1308.89
6369.07
4K Seq. WRITE
18435.62
2567.18
3293.04
966.62
3480.13
8K Seq. WRITE
11696.90
2123.21
1657.27
851.48
1803.97
16K Seq. WRITE
7142.44
1526.92
869.43
668.61
903.25
32K Seq. WRITE
3830.83
930.34
519.75
441.63
455.22
64K Seq. WRITE
2004.67
525.75
285.92
410.59
243.74
96K Seq. WRITE
1301.86
322.62
183.52
295.96
163.02
128K Seq. WRITE
1002.35
263.91
134.57
242.22
123.13
256K Seq. WRITE
500.98
131.76
66.46
145.00
62.07
512K Seq. WRITE
250.65
65.93
36.14
76.29
30.79
1MB Seq. WRITE
125.27
33.02
17.83
33.22
15.24
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 24
Promise Technology, Inc.
Quality Assurance Labs
RAID 5 Random READ Access {IOPS}
350.00
300.00
IO/sec
250.00
200.00
150.00
100.00
50.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
ST SX6000
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
PCI Config
Promise
FT
SX4000
32bit/66MHz
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 5
RAID 5
RAID 5
RAID 5
Driver
1.1.0.2
1.1.0.39
RAID 5
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
Controller
1.1.0.1
B74
370L
1.04.00.024
C661
Access
IO/sec
IO/sec
IO/sec
IO/sec
IO/sec
2K Ran. READ
307.84
308.12
230.46
268.73
216.95
4K Ran. READ
306.48
307.21
242.42
259.02
219.46
8K Ran. READ
289.76
289.37
226.57
254.85
209.58
16K Ran. READ
258.74
260.80
204.21
233.34
192.02
32K Ran. READ
219.59
217.31
171.55
187.10
161.31
64K Ran. READ
164.83
162.44
128.91
147.10
126.04
96K Ran. READ
50.73
112.93
106.59
122.06
101.77
128K Ran. READ
42.84
99.52
91.12
108.79
86.30
256K Ran. READ
30.88
78.49
74.26
85.60
58.38
512K Ran. READ
26.92
64.56
62.41
64.23
46.39
1MB Ran. READ
23.06
46.63
45.34
48.55
34.47
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 25
Promise Technology, Inc.
Quality Assurance Labs
RAID 5 Random WRITE Access {IOPS}
700.00
600.00
IO/sec
500.00
400.00
300.00
200.00
100.00
0.00
2K
4K
8K
16K
32K
64K
96K
128K
256K
512K
1MB
Block Size
FT SX4000
Manufacturer
Controller
PCI Config
ST SX6000
Promise
FT
SX4000
32bit/66MHz
2400A
7800
MegaRAID i4
Promise
Adaptec
3Ware
ST SX6000
32bit/33MHz
2400A
32bit/33MHz
7800
64bit/33MHz
LSI
MegaRAID
i4
32bit/33MHz
Cache Size
128MB
128MB
128MB
Integrated
32MB
RAID Mode
RAID 5
RAID 5
RAID 5
RAID 5
Driver
1.1.0.2
1.1.0.39
RAID 5
XP
Embedded
1.11.00.007
6.24
Firmware/BIOS
1.1.0.1
B74
370L
1.04.00.024
C661
Access
IO/sec
IO/sec
IO/sec
IO/sec
IO/sec
2K Ran. WRITE
138.07
82.76
647.11
63.27
55.10
4K Ran. WRITE
122.14
80.94
116.99
61.61
49.75
8K Ran. WRITE
108.71
75.74
80.56
58.80
47.70
16K Ran. WRITE
98.52
69.71
51.53
54.33
43.19
32K Ran. WRITE
80.01
59.19
30.72
47.14
38.09
64K Ran. WRITE
61.80
31.75
26.55
37.72
31.86
96K Ran. WRITE
49.56
22.73
30.81
32.85
30.74
128K Ran. WRITE
43.00
16.74
43.02
28.86
29.09
256K Ran. WRITE
32.94
14.43
27.73
14.49
22.47
512K Ran. WRITE
26.00
12.67
20.81
8.30
16.83
1MB Ran. WRITE
22.40
11.03
14.94
4.89
12.99
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 26
Promise Technology, Inc.
Quality Assurance Labs
4.0
Promise Knowledge Base Entries
PromiseÎPCI RAID ControllerÎFastTrakÎSX4000
The PFLASH.EXE utility requires a significant amount conventional memory in
order to return status. The Windows startup disks install memory managers
and many drivers that load into the conventional memory. The result of using
the flash utility with these boot disks will cause the system to hang during the
PFLASH process. However, when the system is hung, the BIOS has been
safely written to the controller and the system can be hard reset.
5.0
Promise FastTrak SX4000 DVT Errata
As a result of the DVT testing on the FastTrak SX4000 RAID controller card, below is a
list of open issues concerning the overall BIOS, driver, and management software
package.
BIOS 1.1.0.1 Errata
Errata #A1 - Using the TAB key in the FastBuild utility on an ASUS A7V333 systemboard
will cause the system to hard lock.
ƒ Conclusion: Promise Engineering will revisit this issue post ship for the 1st
service release. The problem occurs on 1 systemboard model out of 25
tested.
ƒ Workaround: Use the arrow keys when navigating through the menu options.
ƒ Solution: BIOS update.
Errata #A2 – BIOS resource compatibility issue with ATI Radeon 8500 and Nvidia
GeForce4 Ti4x00
ƒ Conclusion: The FastTrak SX4000 BIOS is must be able to initialize at 64kb
and at times will have compatibility issues with other large BIOS expansion
ROMs. The systemboard BIOS must be equipped to accommodate large
BIOS expansion ROMs. Most Server systemboards will accept multiple
expansion ROMs to be initialized. However, Desktop systemboards
generally are less tolerant for initializing the external expansion ROMs
ƒ Workaround: User can try to rearrange the PCI cards to try initializing the
FastTrak ROM first.
ƒ Solution: BIOS update for specific scenarios.
Systemboard / Video Card
Intel D850GB
ATI Radeon 8500DV
Pass
Nvidia GeForce4 Ti4x00
SX4000 BIOS does not POST
Intel D845BG
SX4000 BIOS does not POST
SX4000 BIOS does not POST
Intel D845PT
Pass
System hangs after POST
Tyan S2080GB
Pass
SX4000 BIOS does not POST
SuperMicro 370SSA
Pass
SX4000 BIOS does not POST
Driver 1.1.0.2 Errata
Errata #B1 Driver fails during FAT to NTFS filesystem conversion on the Tyan 2518
systemboard.
ƒ Conclusion: Occurs on Windows NT 4.0, Windows 2000, and XP Operating
Systems
ƒ Workaround: None
ƒ Solution: Scheduled for 1st service release – driver update.
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 27
Promise Technology, Inc.
Quality Assurance Labs
Errata #B2 Driver fails to recognize array capacity during Windows NT 4.0 text setup
when installed into PCI Slot 1 on an MSI 845 Ultra systemboard.
ƒ Conclusion: This failure is due to the PCI resource allocation of the SX4000
driver and the system BIOS.
ƒ Workaround: Use PCI slots 2 through 5 and not PCI slot 1
ƒ Solution: Scheduled for 1st service release – driver update.
Errata #B3 Windows NT 4.0 hangs during the text based setup after the driver is loaded
on the MSI MS-6373 systemboard that uses the Nvidia nForce chipset.
ƒ Conclusion: Nvidia and MSI are not supporting Windows NT 4.0 operating
systems with the nForce chipset. This issue will remain open.
ƒ Workaround: Windows 2000 and Windows XP work properly on the nForce
motherboards.
ƒ Solution: None
PAM 3.1.0.42 Errata
Errata #C1 The “Yes to All” option is missing from the email and notification options page
ƒ Conclusion: This was an oversight that will cause a bit of an inconvenience to
users who wish to change the default settings.
ƒ Workaround: Manually configure the settings.
ƒ Solution: The option will be in the Plug-in version of Windows-based PAM.
Errata #C2 Rebuild events can be listed as both Warning or Information notices in the
Windows System Event log.
ƒ Conclusion: The events were defined in the PAM service but were not
defined in a robust enough manor to properly distinguish the severity levels
of events.
ƒ Workaround: The events are reported, the severity is the only problem.
ƒ Solution: The option will be corrected in the Plug-in version of Windowsbased PAM.
Errata #C3 Array event time stamps are slightly off in the Windows System Event log.
ƒ Conclusion: This is caused by the PAM software’s delayed polling when
using the remote management module.
ƒ Workaround: none.
ƒ Solution: The response time for array events will be increased in the Plug-in
version of Windows-based PAM.
Errata #C4 Synchronization scheduler fails only synchronizes one array when two
redundant arrays are defined.
ƒ Conclusion: This issue will remain open until the next revision of software is
available.
ƒ Workaround: Manually synchronize the 2nd array.
ƒ Solution: The option will be corrected in the Plug-in version of Windowsbased PAM.
FastTrak SX4000 Compatibility
Doc 001 – June 26, 2002
Page 28

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