Plan Your Internet Success!
Transcription
Plan Your Internet Success!
Plan Your Internet Success! (www.planyourinternetsuccess.com) Want to Succeed on the Internet? There are no secrets... It has little to do with luck... And absolutely nothing to do with finding the right guru! FOR PERSONAL USE ONLY DO NOT DUPLICATE OR DISTRIBUTE This manuscript is available for free at www.planyourinternetsuccess.com (Reproduction, distribution and/or sale of this document is strictly forbidden unless expressly authorized in writing by the author – for information go to www.planyourinternetsuccess.com or contact the author at [email protected]) “Plan Your Internet Success” is written and published by Jean Maurice Touboul. This manuscript is copyright Jean Maurice Touboul, EnContext Media For additional information, contact Jean at [email protected] Plan Your Internet Success! To succeed on the Net you must have: - A Plan of Action - Common Sense - Persistence - Discipline This document is free for individual use only Manuscript available for free at www.planyourinternetsuccess.com Preface Being passionate about the Internet for a good 15 years now, and the revolution that it brought along, I‟ve come across a great number of books, reports, e-books, lessons, lectures, seminars, etc. that have all claimed to be the last thing you‟ll need to learn about successfully making money online. No matter how good it sounds, when I read the caption on the back of the book or review the Table of Contents or list of seminar topics, inevitably, these books end up in a place where they will be forgotten. And the reasons are simple: they‟re too long, too vague, outdated, or simply stupid; and often, all of the above. I‟ve also seen these web sites created by pseudo Internet gurus who claim to deliver instant glories once you purchase their e-book for $9.99. Often, the home page displays this author‟s Ferrari or Porsche and an amazing house in the background. And, more recently, they incorporate a YouTube video with this enthusiastic guy explaining how he‟s going to tell you all his secrets for… you guessed it… $9.99. Of all the garbage that I‟ve seen on the Net (and there‟s a lot of it), this is the thing that makes me mad, because this collection of easily attainable information from a simple search on the Net is nothing more than abusing people's naïveté and hopes, which result in bitter disappointment. By the way it does not stop at $9.99, since the gurus will probably try to up-sell you with all kinds of junk in the form of software that is often available for free). As a result, I've had the desire to write a free “How To” e-book designed to help folks who want to make a few dollars on the Net put together a plan of action for success (or at the very minimum have a chance to succeed). I‟ve put this idea on the backburner for quite some time and grinding my teeth each time I come across one of those silly e-books mentioned above. However, these days, with the economy slowing down and people struggling even more to make ends meet, I decided that the time was right. Manuscript available for free at: www.planyourinternetsuccess.com 2 Copyright Jean Maurice Touboul July 2009 I looked around at what is available to find the right format and came across something called, “The Marketing Helper.” It's a huge collection of articles that offer advice on pretty much anything and everything (the ultimate collection of Internet marketing information). Incidentally, the publishers also try to up-sell you on additional services by sending you offers and getting some payout when someone clicks on the ads or take some kind of action. However, this collection of articles is unbelievably long (all combined it probably would fill a 500+ page e-book), and this is exactly what I was trying to avoid. Reviewing it, I also realized that it would be good to offer something that is organized in stages, starting from the idea of an online business to and development, all the way to profitability. As such, a sequential version of how to become successful on the Net, starting with a simple introduction and getting to more complex development stages with milestones, would be ideal. With that in mind, I set out to write two volumes of what I call “Plan Your Internet Success!” that contain the basic information to set up a business online in Volume 1, along with another manuscript (Volume 2) in the form of a work-book to solve their own their own, and often unique, situation, and make their business profitable. The result of this undertaking is what I offer in the following pages, and that represents the first installment of the two-volume series. This e-book is FREE to use (feels good writing that) for anyone who downloads it, but under absolutely no circumstances is it for sale by anyone. And to eliminate any possibility that this document could be used for profit, I decided to make it available in PDF form and restrict its use to one person per copy. If you want to share this document with someone else, there is not much I can do about it but I will not provide any support. Instead, I would rather you send it to those whom you think may be interested to the registration link and let them download it themselves. The Web page to do this is “http://www.planyourinternetsuccess.com” and the registration is very basic. And now for the plan… Note: For those who are curious about the decision to create two volumes, here the reasons. Volume 1 includes all the basic elements (learning, resources and action) that anyone must do to be successful. Volume 2 includes techniques for achieving certain goals using my experience and my choices for accomplishing this. And, while I am confident that my methods work, it is based on my personal preferences and choices for the products and services that I offer. As a result, while Volume 2 explains what could work for anyone, it is based on a very specific set of circumstances that may not apply perfectly to someone else‟s needs since this person may be facing a very different sets of circumstances as far as product, service, goals, limitations, etc. As a result, Volume 2 also is offered along with online Live sessions that include discussions on every individual need, but based in a group discussion where information and experience can be shared. Manuscript available for free at: www.planyourinternetsuccess.com 3 Copyright Jean Maurice Touboul July 2009 Overview of the Manuscript and Organization 1. Find a Niche or Area of Business Where an Opportunity Exists 2. Search for Keywords 3. Research your Competition and Learn 4. Pass your First Test 5. Choose your Domain Name 6. Design and Create a Web Site 7. Content for Web Sites 8. Select an ISP 9. Optimize your Web Site 10. Press Releases 11. How to Use Social Media 12. How to Use eZines and Blogs 13. Paid and Free Listings Manuscript available for free at: www.planyourinternetsuccess.com 4 Copyright Jean Maurice Touboul July 2009 14. Advertising and AdWords 14A. Complement for AdWords - Critical Notes 15. Classified Ads 16. Banner Ads 17. Links Exchange 18. FFAs 19. How to Put it All Together 20. Create Affiliate Accounts 21. The Beauty and Pitfalls of Arbitrage 22. The Search for Advertisers and Higher Payout 22. Lead Generation Additional Resources Manuscript available for free at: www.planyourinternetsuccess.com 5 Copyright Jean Maurice Touboul July 2009 Congratulations – You’ve Finished! What’s Next? For additional information on this Volume or Volume 2, e-mail me at [email protected] or call me at 561-306-8300. I am always happy to provide free advice, as long as it is within reason. Manuscript available for free at: www.planyourinternetsuccess.com 6 Copyright Jean Maurice Touboul July 2009 Plan Your Internet Success! Volume 1 establishes the basic steps that any Internet entrepreneur must take to ensure that his or her vision will succeed. The idea behind this plan also is to make this manuscript a “living document”, and as new steps, ideas, and resources are added, to send them in the form of updates to all registered users (that is also why it is critical for you to download this manuscript individually and not pass it on or share it). Furthermore, this manuscript is divided in parts and sections, with each section serving as a continuation of the previous one and each part constituting a new topic. Furthermore, each section explains specific steps that are needed and explores the area of business discussed, along with resources that will help the user search for applications and solutions that are of direct use to them. Finally, this volume is designed to help most anyone start an online business. It covers basic information, like finding a vertical where you want to be, to creating a Web site/business to launching your business. It will explore various opportunities for promoting and advertising your business, and explain how to put it all together to create the right conditions for your business to generate revenues. Manuscript available for free at: www.planyourinternetsuccess.com 7 Copyright Jean Maurice Touboul July 2009 Part 1 includes the following sections: 1. Find an Area of Business Where an Opportunity Exists and Define your Niche 2. Search for Keywords 3. Research your Competition and Learn 4. Pass your First Test 1. Find an Area of Business where an Opportunity Exists and Define your Niche The first thing that we will be looking at is the type of business you should be doing. This is an area where many gurus claim to have the secret to make a lot of money very fast (even when you are asleep or when you‟re on vacation in Bermuda). However, if they know something you or I do not, I would be very surprised. Furthermore, why would anyone who knows the secret to getting rich fast sell it to you or me for $9.99 or even $999? In pure business terms, selling something worth millions for a mere $9.99 makes absolutely no sense whatsoever. Bottom line: to succeed you must do some work and come up with an idea for a business in which you are interested. Hopefully, it will be original but, more importantly, something that you want to do because you care about it, not simply because someone told you that you can make money doing it. I‟ve been around for many years and I‟ve been an entrepreneur most of my life, but I have never come across something that was easy and allowed me to make money doing nothing. Business is not being on vacation in the Bermuda…it‟s hard work and you need to be prepared for that reality. Whatever you do, do not spend your money buying some “get rich quick” scheme. Doing this is like going to Vegas with lots of bells and whistles with only one outcome: you will lose your money (and I‟m not sure you‟ll even get bells and whistles with gurus)! Manuscript available for free at: www.planyourinternetsuccess.com 8 Copyright Jean Maurice Touboul July 2009 The reality is that there are hundreds of opportunities in this world at any given time. A good example of this is real estate, where agents get lots of leads when the economy is booming and people are on a buying spree for houses; meaning they‟ll need a realtor, financing, insurance, trade workers for remodeling, etc. In a down economy, these same people will be looking to re-finance, and will be in need of cheaper insurance, as well as assistance with foreclosures, while others will look to buy foreclosures because they are better off. In short, it's all a matter of timing and intuition, as well as what you will see me mention many times in this publication: “common sense.” These areas of business are called verticals and to help you explore and find a vertical you may like, professionally speaking. I listed some resources below. Resources: http://www.ryze.com/ http://www.cre8asiteforums.com/ http://www.lib.washington.edu/subject/Communications/business/gen.htm http://www.hoovers.com/free/ http://www.ryze.com/postaddprocess.php http://www.alibaba.com/ http://www.angeldeals.com/ http://www.atomz.com/ http://www.caycon.com/resources.php http://buyusa.com/page/my_gtn/splash.asp http://www.corptech.com/ http://www.harte-hanks.com/cgi-bin/inetcgi/hh/index.jsp http://www.jayde.com/ I suggest that you look at what kind of businesses are being launched or simply discussed. Trends come and go, and some are very quick to go, so you want to be careful about not getting sucked into something that will fizzle tomorrow. But more importantly, find something that you feel comfortable with. Don‟t get involved in areas that are of no interest to you or that you would not want to be involved in simply because someone tells you that there is a lot of money to be made. Believe me, no matter how good it sounds, it is never easy, especially if you do not know the business. Manuscript available for free at: www.planyourinternetsuccess.com 9 Copyright Jean Maurice Touboul July 2009 Once you‟ve done your research and found something that you‟d like to pursue, drill down to the very specifics of this business. Go online and into chat rooms specific to your industry. Listen to what people are saying in the chat rooms and talk to those who have been working in your particular industry. Learn from the failure of these people and, as much as you can, learn from the success stories that you will read. When you are satisfied that you‟ve found something you‟d like to get involved in, try to find a unique angle, a very personal way to target the audience that you are going after. In other words, try to find a core (niche) audience within this vertical and find a product or service that matches their expectations. For example, let‟s say that you want to generate leads for car dealers. That‟s a business idea that has its merits, but defining what kind of cars would be even better. For example, would you want to have leads of people who are looking for SUVs, minivans, full-size cars or sports cars? Those are all very different demographic targets and trying to catch them all under one lead generating document would be very difficult. As a result, I suggest that you look for a core audience (or niche), where there is more potential. These niches are much more specialized and targeted and, as such, limited; something that will result in fewer leads (for example, if, at any moment, 1000 people are shopping for a car, probably fewer than 10 percent, or under 100 people, would be looking to buy a sports car – if you were targeting sports cars shoppers, your potential for prospects would be only that number of buyers). However, targeting a niche market has tremendous advantages, especially on the Internet. It allows you to be very specific when you are creating advertisement or landing page for your Web site. In other words, marketing a service or product to a niche audience can be a lot more cost efficient than targeting a broad audience. Furthermore, the Internet allows you to create a multitude of pages and campaigns, each targeted at a specific niche, and, as a result, you could simultaneously or over time develop multiple niches within the same vertical. What is important when developing different niches is to test them to get a “feel” for what works and what doesn‟t. Based on the results of these tests, you would then increase marketing efforts or not, and move on to another niche market. Keep in mind that the Internet is like a gigantic mall, where you can open specialized shops in record time and with minimum investment. So my question is “Why not do exactly that?” One note of caution, educate yourself on the niche you go after and never spend too much money developing your Web site or marketing it. However, and again, above all, don't try to sell something you don‟t know anything about or you don‟t care for. Don‟t try to sell vitamins if you don't care about vitamins or know nothing about them. I guarantee that your chances of success would be extremely limited. Manuscript available for free at: www.planyourinternetsuccess.com 10 Copyright Jean Maurice Touboul July 2009 2. Search for Keywords Assuming that you have located an area of business that you‟d like to pursue, the next step (before doing anything – forget domain name or Web site style and background color) is to make sure that there is a market on the Internet for this business. There are three very distinct reasons for looking at keywords to decide if your choice is a good one and how to explore related opportunities and potential difficulty. 1) Use keyword searches to gauge the number of searches that were conducted daily, weekly, monthly, etc. This is done for obvious reasons, since it will allow you to estimate how many people are interested in the keywords or key terms associated with your business. You obviously do not want to build a business around keywords (and by that I mean product and/or services) that nobody is looking for on the Net. Alternatively, never let a keyword popularity dictate the kind of business you should be in. For example, would you want to create an X-rated or sex Web site simply because this is one of the most commonly searched keywords on the Internet. Your objective is to look for keywords that fit your business and make sure that the number of searches is solid. 2) Look for keywords that are very popular and that can relate in some fashion to your own business. Here is a “live” example of why you should not let a keyword or key term dictate the type of business you want: As I am writing this manuscript, I looked at AOL for its most searched terms (they call it “Hot Terms” at http://hot.aol.com/) and I came up with the following: John Hughes Steven Tyler Rielle Hunter 'So You Think You Can Dance' Sharon Stone Hugh Hefner Anna Paquin Rihanna 'G.I. Joe' Unemployment Manuscript available for free at: www.planyourinternetsuccess.com 11 Copyright Jean Maurice Touboul July 2009 Most of those are related to episodes in some well known person‟s life and are going to last for a very short time. For example, John Hughes had just died when I was writing this, hence his name is at the top of the list (note that less than a week later his name was gone from the top and disappeared all together from AOL searches). I can probably conclude the same of the other names and as I reviewed the AOL “Hot Searches” three months later, I noted that none of the searches listed here are on AOL top searches. However, there is also something to be learned from these keywords. For example, and to illustrate the concept of niche, can you make something out of the keyword “unemployment?” Absolutely, and especially in this economy. However, there are already hundreds of Web sites that are offering resources and solutions for people looking for jobs, and some of them are quite dominant. Think of Monster and Hot Jobs to name only two. However, is there a unique angle on unemployment that you could explore? What does an unemployed person do? Search for a job of course, but this person also may be looking for ways to generate revenues using his or her skills. Unemployed people may be looking to save on their grocery bills, reduce their car payment, find a cheaper place to live, get individual insurance, get a degree, ---fill the blank--What is important is to recognize a possible opportunity when you look at keywords that fit into your realm of interest or within the business you are trying to build. Again, taking the example of cars, people who are buying cars not only will be interested in insurance, but also in gas coupons, child seats, video players and other electronic gadgets to keep the kids happy, seat covers and more. The same applies to unemployed people who will be looking to buy their own computer after losing their job; they may also be interested in becoming members of a job board, in need of coupons to save additional money and any other resource that may help them through a rough time, financially-speaking. The bottom line is that you must open your mind to all possibilities no matter how much of a stretch they may seem to be at first. And if you explore enough and look carefully at all options, you may find an area of interest in many unrelated businesses that you may be able to explore for your own. Moreover, you can find all of this by simply looking at keywords. 3) Use these same keyword searches to evaluate the competition (and price) that you will have to deal with if you were to bid on Google or one of the major search engines. One of the critical issues with keywords is to find the best possible keywords or key terms for your business with the least possible competition. This is done in order to ensure that you will be prepared to know how much a campaign on search engines will cost you. Furthermore, it is very important to identify keywords, as well as key Manuscript available for free at: www.planyourinternetsuccess.com 12 Copyright Jean Maurice Touboul July 2009 phrases, by popularity, by competing offers and by searches in order to have an overview of what you are getting into. Note: That being said, the type of keyword you will use for your meta tags (code that will allow search engine to identify and classify your Web site - see SEO) and for an SEM campaign (buying keywords on AdWords, for example) will be very different. Resources: http://freekeywords.wordtracker.com/ https://adwords.google.com/select/KeywordToolExternal http://www.google.com/sktool/# http://searchenginewatch.com/2156041 http://www.digitalpoint.com/tools/suggestion/?keywords=seo http://www.keyworddiscovery.com/login.html While the first resource (wordtracker.com) will give you an idea of the volume of search and similar terms, adwords.google.com can give you a good idea of what to expect to pay for these keywords and key terms. Finally, once you have a Web site, I would recommend that you open a Google AdWords account (adwords.google.com) and set aside a small budget for testing your idea and your creatives as well as landing pages on your Web site. However, for now, there is no need for that as you are still in the process of building your business on the Net. 3. Research your Competition and Learn The best and easiest way to do this is search through Google, Bing, and Yahoo! or via directories for competitors using the keywords that you found. Take a look at the companies listed on the first two pages, including those found in the sponsor boxes. Review what they do well and not so well, including the “look and feel,” presentation, style, content, navigation, etc. Make a checklist of what to do to improve or what not to do when you come across competitors that are not doing it right. Print out the pages of the ones that you find interesting and make notes that will help you remember why you liked the pages or what you did not like. See how they rank by using services like Quantcast (http://www.quantcast.com/) to measure their success on the Net. If you are checking ranking with Alexa, be very careful since Alexa can be skewed very easily and may not reflect reality. Manuscript available for free at: www.planyourinternetsuccess.com 13 Copyright Jean Maurice Touboul July 2009 Another simple way to do this is to input the company‟s URL on Google or Yahoo! and check the number of links they show; remember, the more, the better. Keep these links in mind for later and make a note of the sites that have the most. These Web sites may be businesses with which you may want to have your own links as you get established. Resources: Search: http://www.Google.com http://www.Bing.com http://www.Yahoo.com Resources – Business: http://www.hoovers.com/free/ http://www.ryze.com/postaddprocess.php http://www.corptech.com/ http://www.digitallook.com/ http://online.wsj.com/public/page/news-small-business-marketing.html Finally, never underestimate your competition, especially on the Internet. You have no idea what their resources may be and how well they can reach their target audience, no matter how trivial their copy, or how poor their Web site may look to you. 4. Pass your First Test By now, you have a business idea and you‟ve done your research on keywords. You have a sense of who your competition is and you may even feel good about what you know. This means you are ready to move to the next step. However, before you continue, you MUST ask yourself a few questions: Manuscript available for free at: www.planyourinternetsuccess.com 14 Copyright Jean Maurice Touboul July 2009 a) Is this a really solid idea? Put your plan down for a full day (or even two) and then pick it up and re-read your notes, research, etc. Does it still make sense? Does it feel like it is missing something? Be thorough. b) Are the keywords that you found well-searched and is the cost reasonable considering your potential margins? If you are going to build a Web site that offers electronics to your visitors, and you intend to get your money from commissions that you will get as a publisher, you may be up for a big disappointment. With a commission of one to three percent and an average purchase of $75, do the math. You‟ll need a bundle of customers and keywords will cost you a fortune. There is no way you‟ll make it. This is a huge topic - one that is specific to your business - which we‟ll cover in greater detail in Volume 2. However, you must have a sound plan, something that has enough margins built in to make it profitable. c) Is your competition the type of company or entity that you can take on? If you are trying to go after a market that is cornered by Apple, for example, you better have a unique product and lots of resources. If all checks out positively, then I suggest that you go over all the details once more and make sure that you eliminate any elements of wishful thinking. Finally, I would suggest that you take the time to write a short pitch (a couple of paragraphs) about your plan for your business and present it to someone who has never heard it before. If you need to explain what it is you just presented to them then, in all probability, your idea is not clear and you need to go back to the drawing board. Alternatively, if your idea is understood, then listen to any questions that are asked and do not dismiss any criticism, no matter how trivial or “uneducated” they may seem. I‟ve seen too many people, including myself, make this mistake and pay dearly for it. In conclusion, do as much research and get as much feedback as you can. Remember that this is by far the least expensive (and often free aspect of putting together a business), so take advantage of it as much as you can. Ready to continue? Go to the next part... Manuscript available for free at: www.planyourinternetsuccess.com 15 Copyright Jean Maurice Touboul July 2009 Sections in Part 2 include: 5. Select a Domain Name 6. Design and Create a Web site 7. Content for Web sites 8. Select an ISP 5. Select a Domain Name The first thing you should understand with the selection of a domain name is that the most obvious ones have usually been taken. As a result, try to be original and come up with something unique. While domain names will have an impact on your business, it is more as a result of its identity and recognition than its description of what you do. Take, for example, Amazon.com: would you associate this name with books and products being sold online? With this in mind, don‟t try to do too many things with your domain name, such as using keywords. I‟ve come to the conclusion that so much is at play when it comes to SEO that the domain name plays a small role. However, a catchy name that is attractive, easy to spell and remember can be a great asset. Here is an example of what not to do: I created a Web site titled “search-engineoptimization-professionals.com” that included all the keywords that I needed. However, I quickly realized that this name was way too long and too complicated (Not to mention the “s” at the end and to cover myself; I selected two domain names one with the “s” at the end and one without the “s”). But no matter what I did, it was all pointless since many people did exactly the same thing (including keywords and “-“ in their domain names) and Google started penalizing Web sites with domain names including a “-“ in the body of the name. Bottom line, find something that is easy to remember and spell. Another thing that you may consider is the extension (.com, .net, .TV, .org, etc.). I personally like to stay conservative in this area and usually go with the traditional “.com” and in some instances will also get “.net.” Manuscript available for free at: www.planyourinternetsuccess.com 16 Copyright Jean Maurice Touboul July 2009 Finally, as a personal preference, I do not recommend that people buy their domain name through their hosting company. I personally use GoDaddy because I have many domains and GoDaddy offers a platform that enables me to manage my domains relatively easily. The most important aspect of this platform is that it enables me to re-direct the DNS (also called Nameserver) very easily and, as a result, should I need to switch my ISP to do this very quickly and easily. There are no specific rules to follow when it comes to domain management and I do not endorse GoDaddy. Resources: http://www.godaddy.com http://www.buydomains.com/ http://www.sedo.com/main.php3?language=us http://www.register.com/ Regardless of what you decide for your domain name, keep in mind that a domain name costs less than $8 annually and if you hesitate between two domain names, buy both of them! Who knows, you may have some variations and testing them may indicate that one is doing better than the other because of the way it reads or sound, its spelling, etc. A couple of years ago, someone suggested that I create a wine site and I went ahead and purchased a few domain names. I came up with what I thought would be an original idea and that was to target California wines and “personalize” these domain names. I first got obvious names that were available, including www.mycaliforniawinery.com and www.buy-california-wine.com (yes, at the time the “-“ was still working). However, I was not satisfied and created these personalized domain names that included the concept of “my corner” (domains names became mycaliforniawinecorner.com, myredwinecorner.com, mychardonnaycorner.com, etc.). I must have spent $80 as I tried to corner all wine types (cabernetcorner.com, sauvigoncorner.com, etc.), but by the end of the first year, nothing came of it and I had to abandon most of them. Sure it was a loss of $80, but it could have worked and it did for another concept that involved travel destinations. What I learned with the wine Web sites allowed me to do something that is generating revenues today. Manuscript available for free at: www.planyourinternetsuccess.com 17 Copyright Jean Maurice Touboul July 2009 In conclusion, I encourage people to play with domain names and experiment. You may have five or even 10 misses, but it only takes one to more than pay for all the other ones. Finally, keep in mind that if you want to brand a name, what I describe above, with many domain names exploiting one area of business, will not work. This approach is ideally suited for what is known as “mini sites” or what I call “Web site clusters” to try to catch as much traffic as possible using very targeted areas of a vertical. Similar results may be achieved using sub-domains. For example, if you are using a domain name called “mydomain.com” with the URL “www.mydomain.com,” a subdomain would read something like “product1.mydomain.com” or “service1.mydomain.com,” etc. This approach is not very SEO friendly but it is not terribly important, in my opinion, since natural searches have become so competitive today. A good example for using a sub-domain is when you are trying to target geographic areas. For example, assuming that I would want to offer my services to potential clients in Chicago, I could create a sub-domain called chicago.jtouboul.com and create a completely customized page for that market. The difference between this and creating a Chicago folder within your Web site (for example www.jtouboul.com/chicago/file.php) is that the sub domain becomes a domain within your main domain and is a top level page, as opposed to including files one level down, and it has its advantages. However, don‟t worry about these details for now, since there are many options, and I suggest that you keep it simple. At a minimum, secure a few domains that you think will work for you. 6. Create a Web site Some people spend a fortune on this, which is not very smart unless there is an absolute need to have a very specific look and feel to create an image or ambiance. Most people on the Internet do not seem to care much about Web design, if you believe what you see. Amazon, Yahoo!, and Google are not exactly the most attractive sites on the Net, yet they seem to work just fine for the people who use them and that is the key. They work because they accomplish exactly what they set out to do: deliver on their audience‟s expectations! If anything, look at Google.com (www.google.com) below. Manuscript available for free at: www.planyourinternetsuccess.com 18 Copyright Jean Maurice Touboul July 2009 Can you imagine less than that? Yet, Google commands close to 70 percent of the all Web searches. And, in my opinion, it works because this page is all about searching and nothing more. Are the results that Google delivers better than Yahoo! or Bing (MSN)? Frankly, I am not sure that most people can tell, but Google does not try to get you involved with everything and anything as Yahoo! does (www.yahoo.com) (illustrated below). Manuscript available for free at: www.planyourinternetsuccess.com 19 Copyright Jean Maurice Touboul July 2009 It seems that Microsoft has learned that lesson and is doing what Google does with its newest home page (www.bing.com), and that is to focus on its core business, search. The lesson here is that you want to start with a simple, highly-focused Web site, and then you can take it from there. There are plenty of sources for free templates and I encourage you to take them into consideration. For those interested, I have made available free templates and other resources at www.planyourinternetsuccess.com/resources.html and I encourage you to check them out. The only issue with templates, or any Web site for that matter, is to ensure that it is W3 Compliant (W3C – www.w3c.com). This ensures that most search engine spiders will be able to recognize and “read” your Web pages properly. The way to tell if your template or page is compliant is to look at the very first line of code on the index page (index.html or index.php) and note if the compliance statement is provided as shown below: Manuscript available for free at: www.planyourinternetsuccess.com 20 Copyright Jean Maurice Touboul July 2009 Where I believe your money would be better spent is on a program that allows you to properly manage your Web site. There are free ones (open source) like Joomla, Drupal, Magnolia, as well as paid ones that are often specialized solutions, such as Salesforce, but be aware that these solutions cost a bundle. I personally use neither and rely on Macromedia Dreamweaver and my knowledge of HTML programming, as well as the assistance of a PHP programmer when I need it, since I like 100 percent control over my Web sites. As a result, I recommend this approach, as well as a basic understanding and ability to program in HTML. What is critical is to focus on learning the basics of building and maintaining a Web site, and not allow yourself to get bogged down with too many details. While it is not the easiest route to take, you always want to be able to understand what a Web site designer or programmer is talking about. Resources: http://allwebcodesign.com/ http://www.templatetuning.com/ http://www.flash-template-design.com/ http://www.dreamlinestudio.com/ http://www.oswd.org/ http://www.zerodollartemplates.com/ http://www.webmastersplaza.com/ http://www.dreamlinestudio.com/ http://watson.addy.com/ http://www.whitegyr.com/flash-templates.htm http://www.freeflashsites.com/ Manuscript available for free at: www.planyourinternetsuccess.com 21 Copyright Jean Maurice Touboul July 2009 http://www.templatepark.com/ http://www.bizweb2000.com/ http://www.roopletheme.com/ http://drupal.org/ Finally, you must have noticed that some Web sites show a small icon next to their domain name. If you want to create something like this, it is relatively easy. Simply create a logo (keep in mind that since it is tiny, it should be something easy to recognize, like a letter) and go to http://www.favicon.cc/ and follow the instructions. You‟ll be surprised to see how easy it is to do. However, whatever you decide to do, do not waste too much time re-inventing the wheel on this one. What you need is a simple, easy-to navigate Web site that is attractive and pleasing to the eye, fun and, above all, has something relevant to say (see below). 7. Create Content for your Web sites This is probably the most extensive and most interesting subject of all as far as I am concerned. Many people think that they are great at writing content. With this false sense of confidence in mind, they go on to write long missives about their Web sites and businesses; thereby, losing the point, let alone the attention of the visitor. Others read a few SEO articles about content and learn that the key is to include as many keywords as possible. So they load their text with so much stuff that it becomes a weird concoction of words that barely make any sense. Yet, others who may have tried both approaches and failed hire a Web copy writer to do all of the above. Or worse, they pay for some automated text generation via a distribution system or publisher. In my opinion, the secret of great content for a Web site starts with something that has been around for centuries and that is very common in all newspapers, TV shows, etc. It‟s a simple headline… if you have a great headline that grabs the visitor‟s attention, you already have done half the job. How does it work for a Web site? Simple: capture the description of your Web site in a few words. In other words, whatever made you decide to start this business in Step 1 should now be explained in a few words in your headline. For example, if you are selling used technical manuals online because no one else does, your headline may read: “The Only Place on the Internet for Used Tech Manuals” Manuscript available for free at: www.planyourinternetsuccess.com 22 Copyright Jean Maurice Touboul July 2009 No matter what your business may be, you must encapsulate what you do in a very short statement. This statement should be situated in a prominent place on your index page (I suggest doing similar things with the other pages). You may find some excellent examples of headlines in Web sites that specialize in publishing articles and writing. Here are some resources: http://www.articlehub.com/ http://www.articlecity.com/ http://www.articlehub.com/Marketing/ http://rdf.dmoz.org/ http://w.moreover.com/ http://www.advertisingknowhow.com/members/articles.php http://www.magnet4web.com/content/affiliate-marketing/what-is-affiliate-marketingand-how-do-i-get-started.php Once you have your headline, it‟s time to write some content. The content should explain your product or service, what you offer, detail any relevant case studies, provide white papers, etc. In all instances, I suggest that you write or have someone write articles that are easy to read, not too long and that include calls for action, such as signing up for a newsletter, clicking on something to get more information, etc. What I also recommend is to limit your index page to teasers that will tell viewers about an article and give the outline of what is in it, but requests that the visitor clicks on “read more” or “read full article” to see the rest. This has many advantages and that includes putting more items on your index page, expanding the size of your Web site to many pages, allowing you to show various aspects of your services or products on each page. Tip --- In the event that you need content in a hurry, as a temporary solution, Wikipedia allows you to use its content as long as it is recognized as originating from and credited to Wikipedia. Finally, while this is not directly related to content, don‟t forget to check the option to add a search capability to your Web site. This can only add value, especially when a Web site has many pages, products, etc. Here are some free and paid search solutions that you can use. Manuscript available for free at: www.planyourinternetsuccess.com 23 Copyright Jean Maurice Touboul July 2009 Additional Resources: http://www.freefind.com/ http://www.fusionbot.com/ http://www.spiderline.com/ http://www.phpdig.net/ http://www.atomz.com/ 8. Select an ISP There are literally thousands of Internet Solution Providers (ISP) today, and all offer similar things (more or less) presented in different packages and under different names. However, there are three main options for users like you and me, and they include: a) Shared Hosting – You, along with hundreds of others, are hosted on the same machine(s), same hard drive and the applications that you can use are limited to what is available on that machine. b) VPS (Virtual Private Server) Hosting – This is much more flexible than the shared hosting, since you have your own “virtual” drive within a server. This option gives you access to much more as far as applications, adding domains, IP addresses, etc. Furthermore, with some ISP, you get basic admin support. c) Dedicated Server – A server (machine) is dedicated to you and only you, and the admin support is a bit more advanced. In this instance, you may upload any application you want and do pretty much whatever you want with your server. The obvious difference between the three is cost, since a shared hosting can cost as little as $5 monthly, while you would be hard-pressed to find a dedicated server at less than $100 monthly. The deciding factor here is what type of Web site you are planning to have. If your Web site consists of a few pages with some content and a few links to an advertiser or an advertising network then the first option is more than enough for you. Alternatively, if you are going to run a database and need to install some apps, such as a shopping cart, to run your business, then the VPS solution or a dedicated server is for you. The big difference between the two is bandwidth and maintenance, and this is when you need to make a decision between VPS or dedicated machine. Manuscript available for free at: www.planyourinternetsuccess.com 24 Copyright Jean Maurice Touboul July 2009 I recommend that if you need a shopping cart and database capability, start with a VPS and take it from there. Some VPS servers allow you tremendous capacity and have pretty much all the apps that you would want to run your business, so it is my preferred choice. Additionally, assuming that you outgrow the VPS, there are ways to transition to a dedicated server that enable you to do this very smoothly. Resources: ISPs that I like and use http://www.jumpline.com http://www.hostgator.com/ http://www.serverintellect.com/ http://www.hypermart.net/ Regardless of where you decide to host your site, I would suggest that you make sure that you can upload your files via FTP (File Transfer protocol) or SSH (secure transfer) and get an FTP solution and always backup your Web site‟s files. This will allow you to switch to another ISP provider if you are not happy with the one you first selected* Finally, if you do not have the budget for a VPS and decide to go to a shared hosting, but worry about your shopping cart or the lack of it, there are solutions. You can look for payment solutions that offer external links to shopping carts like PayPal, for example. The integration is relatively simple and while this is not the most elegant or inexpensive way to deal with purchases, it works well and is secure. Furthermore, PayPal is well established and that is something that may offer an added level of comfort for buyers who are conscious of security on the Internet. * This is another reason why I personally register my domain with a registration provider that is independent of my ISP. Ready to continue? Go to the next part... Manuscript available for free at: www.planyourinternetsuccess.com 25 Copyright Jean Maurice Touboul July 2009 Part 3 includes the following sections: 9. Optimize your Web site 10. Press Releases 11. How to Use Social Media 12. How to Use eZines and Blogs 13. Paid and Free Listings 9. Optimize your Web site A statement that I once read somewhere applies nicely here… “Congratulations on your brand new Web site. Nice design, great content, nice links… Great! Now What?” The only thing I would change in this statement is “So What” or “So What – Who Cares?” The reality is that having a great Web site on the Internet does not in itself achieve anything. It‟s like opening a great looking store in the desert. No matter how great it looks, no one is likely to come. And if you are not convinced, consider these stats: Number of Web sites worldwide: 190 million Number of Web site created every year: 25 million Those are staggering numbers and even if a tiny percentage is competing for the same space as you are, your competition is tremendous. However, if done right, this is also the “fun” part of working on the Internet and promoting your own property. In my opinion, there is nothing more exhilarating than promoting your own Web site (especially if you put it in the middle of the desert) and take it to a point when you can look back and say “I did this.” Manuscript available for free at: www.planyourinternetsuccess.com 26 Copyright Jean Maurice Touboul July 2009 Tip: This is also an area of the business where gurus will charge you a fortune for telling you what is readily available for free on the Net. It is also where people who are not ready, but are impatient take the SEM (Search Engine Marketing – pay per click route to get customers). I can only tell you that those folks at Google AdWords are waiting for you with a big smile (and I mean a “really big smile”). Before you do anything and spend your money unnecessarily, there are a few things that you should do on your own to ensure that your Web site is optimized and that it will be “seen” and indexed as it should be by spiders and search engines. I‟d like to make a very short pause here to explain what I mean by “seen.” In case you do not know this, search engines index Web sites by sending a spider or crawler that “reads” the code on your index page and other Web pages that are linked to it. This information is collected and used along with other criteria to index your site in a category and rank it based on the keywords, links, content, etc. Each search engine and directory has some kind of algorithm that enables this process to be automated and put your Web site in a location within the hundreds of thousands of Web sites indexed. Some of the algorithms are very simple, while others are quite complex and change from time to time. Assuming now that you found keywords that best represent your business and came up with your one paragraph pitch, as discussed in Part 2, the idea in optimizing your Web site is to use these elements and some basic code that will be inserted in pages of your site. This will ensure that a crawler can categorize your business as it should be and that you‟ll be indexed accordingly. A number of things are important for a crawler to properly “read” your pages, but two are absolutely critical in my view and they include the meta tags and the HTML validation. Meta Tags These are a set of information about your Web site that is created to give crawlers information about your site, including title, description, keywords as well as language, etc. A great deal of information goes into the meta tags to inform crawlers on what your Web site is about, and below is what you will typically see for meta tags (note that the “meta name” may already be inserted at the very top of your Web page). In red, you will find instruction as far as the information that you will need to add. (complete meta tags are on the next page) Manuscript available for free at: www.planyourinternetsuccess.com 27 Copyright Jean Maurice Touboul July 2009 <meta name="generator" content="HTML Tidy for Linux (vers 6 November 2007), see www.w3.org"> <title>REPLACE WITH YOUR TITLE HERE INCLUDING ONE OR TWO OF YOUR TOP KEYWORDS </title> <meta name="description" content="DESCRIBE WHAT YOUR WEB SITE DOES AND USE 3-4 OF YOUR TOP KEYWORDS INCLUDING THE ONE IN THE TITLE. KEEP IT SHORT"> <meta name="keywords" content="14-15 KEYWORDS AND KEY TERMS MAX, SEPARATED BY COMAS"> <meta name="resource-type" content="document"> <meta name="generator" content="Meta Tag Maker"> <meta http-equiv="pragma" content="no-cache"> <meta name="revisit-after" content="20 days"> <meta name="robots" content="ALL"> <meta name="distribution" content="Global"> <meta name="rating" content="General"> <meta name="copyright" content="INSERT YOUR WEB SITE NAME HERE"> <meta name="author" content="INSERT YOUR WEB SITE NAME HERE "> <meta http-equiv="reply-to" content="CREATE AND USE A YAHOO OR GMAIL EMAIL ADDRESS AND INSERT HERE"> <meta name="language" content="English"> <meta name="doc-type" content="Web Page"> <meta name="doc-class" content="Living Document"> <meta name="doc-rights" content="Public"> <meta name="classification" content="Internet Services"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> These Meta Tags are typically placed right after the start of the header <head> but before the end of the header </head> They can be created in notepad, and then transferred on your Web page as a block and the procedure should be very easy to handle for anyone, especially if you are using software like Dreamweaver. I invite you to use the meta tags sample and replace the information in red with your own. HTML Validation Once this is done, then you must run the HTML validation to ensure that your Web site satisfies W3C specification for your type of Web site. Ideally you want to get a perfect score but it is sometimes hard to do and the idea is to eliminate the most obvious errors. The validation tool allows you to get a corrected version of the code and if you do I suggest that you first test it by saving it as index1.html or .php or whatever. Manuscript available for free at: www.planyourinternetsuccess.com 28 Copyright Jean Maurice Touboul July 2009 Other Important Optimization Considerations Other optimization steps that you will need to do include: Alternate name for images on every page of your Web site. If you pay close attention to the code for all images on your Web site, you will see that there is something that reads as follows “alt=”” .” This option is given to each image in case the image does not display. It is meant as an alternate to the image (hence “alt”) and is what you would see should an image is missing. For SEO purposes, this offers a great opportunity to insert keywords in the alternate name. My rule is to be as true as possible to the purpose of this image. To illustrate this, the “alt text” for an image of a button that leads to a specific product page would be alt=”product_name button” for example. As you can see, I have inserted what may be a great keyword into the alternate text. Here is another example: <img src="images/sample.gif" alt="sample image" class="right" /> where “sample image” should be replaced by something that describe your image and hopefully contains a keyword. Replacing or adding a description that includes a keyword to the “alt=” text for images is critical from an optimization point of view, since crawlers read this information and take it into consideration. However, you must be aware that exaggerating keywords in “alt=” text could work to your detriment and you should be careful not to repeat the same two or three keywords in all the Alt text. However, the number of keywords and their repetition is something that you will be able to measure with tools that assess your keyword density and correct if need be (more on that later in this manuscript). In case you are not familiar with code (and I strongly suggest that you do familiarize yourself), tools such as Dreamweaver will allow you to select an image (any image on your site) and see its values at the bottom of the screen. One of the values that you will see is the alternate name (alt=). However, assuming your content is relevant and focused on the quality of the writing, and contains your top keywords and key terms there are still many other important factors that will play a role in your indexing. And just to give you an idea of the places where keywords can play a role, I copied a relevant part of a list from a tool that analyzes keyword density below. 1. Keyword use in document title 2. Keyword use in body text 3. Keyword use in H1 headline texts Manuscript available for free at: www.planyourinternetsuccess.com 29 Copyright Jean Maurice Touboul July 2009 4. Keyword use in domain name 5. Keyword use in page URL 6. Keyword use in H2-H6 headline texts 7. Keyword use in IMG ALT attributes 8. Keyword use in bold body text 9. Keyword use in same domain link texts 10. Keyword use in outbound link texts 11. Keyword use in same domain link URLs 12. Keyword use in outbound link URLs 13. Keyword use in meta description 14. Keyword use in meta keywords 15. Keyword use in the first sentence of the body text 16. Keyword use in HTML comments As you can see, there are many places where keywords can play a critical role. However, while it is important to be aware of this it does not make sense to spend a huge amount of time or money worrying about this issue at this juncture (unless your Web site has been “live” for quite some time). Finally, one other task that I highly recommend you do is to create a site map that will list all the pages on your site. This site map should be contained on a simple page directly linked to your home page. Depending on the complexity of your site, you may want to simply create one yourself or use site map tools. Resources: Meta Tags Generators and Web Page Analyzer http://www.websiteoptimization.com/services/analyze/ http://www.searchengineforums.com/ Resources: HTML Validation (W3C Validation) http://validator.w3.org/ Manuscript available for free at: www.planyourinternetsuccess.com 30 Copyright Jean Maurice Touboul July 2009 There are other things that you could do, such as checking the keyword density or simulating a crawler from Google or one from Yahoo!, etc. and optimize for best results, but I would suggest that you optimize for Google to begin with. You will always have the opportunity to tweak later on. Here are some resources in case you want to check it out: http://www.seobench.com/keyword-density-analyzer/ This is a keyword density analyzer that will check your keyword count. (Make sure that your keywords appear on top of the list. It does not have to be perfect.) http://www.dead-links.com/ This is a link crawler and link checker that will list all your pages and let you know if you have broken links. http://www.seochat.com/seo-tools/site-link-analyzer/ Same as dead-links.com, but check out the other tools that they have. You may find something that may be good for you. http://www.xml-sitemaps.com/ This will help you create a site map and even allow you to download an almost ready-to-go HTML page. And here are more resources for information on various aspects of optimization for your Web site and SEO in general: http://www.blackhatworld.com/blackhat-seo/ http://www.seochat.com/ http://www.searchengineforums.com/ http://www.bluehatseo.com/ http://www.webmasterworld.com/ http://searchenginewatch.com/ http://www.seroundtable.com/ http://www.seochat.com/ http://seoblackhat.com/ http://www.seo-scoop.com/ http://www.cre8asiteforums.com/ Manuscript available for free at: www.planyourinternetsuccess.com 31 Copyright Jean Maurice Touboul July 2009 http://www.highrankings.com/forum/ http://www.jimworld.com/ http://www.jimworld.com/apps/wp.forums/action::thread/thread::50/forum::marketing -101/ http://www.searchengine-news.com/ http://www.searchenginewatch.com/ http://www.wowdirectory.com/resources.php http://www.seochat.com/ http://dmoz.org/erz/index.html As you will see, if you explore some of the links that I‟ve listed, there are a number of options available and action that can be taken to improve positioning and SEO in general. For example, creating a “robot text,” assigning a Google validation number, etc. But you can drive yourself mad trying to do it all, so I suggest you wait and focus on the most important tasks first and then go back and fine tune. In other words, if you have your meta tags in place and have a good keyword density between code and content, you are almost there. You may not be on page one or even 50 of Google, but if you‟ve been categorized properly, you‟re well on your way to gravitate toward page one. Once you have gotten the basics down, it is time to submit to the main search engines, including Google, Yahoo!, MSN, as well as many others (here is a link to a list - http://www.execfocus.net/enhance_submission_list.htm). Note that some software can help you do this quite easily, particularly when using a program such as IBP (link below). Be very careful to do all of this correctly or have the right people do it for you. Do not be tempted by the cheap guarantees out there that promise optimization and submission to thousands of search engines. Not only is it a waste of time in most instances, it may be harmful to your campaign and overall success. And once the damage is done, it takes months to correct. For the “do-it-yourself” crowd, I suggest the IBP software that does all of the above and more. Check it out at http://www.ibusinesspromoter.com/! Manuscript available for free at: www.planyourinternetsuccess.com 32 Copyright Jean Maurice Touboul July 2009 10. Write a Press Release and Distribute As a matter of principle, I believe that you simply cannot launch a business or Web site-- let alone both -- without broadcasting it as loud as possible. One of the best ways to do this is via press releases. A press release packs tremendous power in the age of super-fast communication and the Internet, since it crosses the boundaries of traditional and new media very “naturally.” Press release teasers and story clips are the umbilical cord of many news organizations that are understaffed and depend upon information from the outside world. However, the sheer number of press releases and teasers that are distributed daily makes it imperative to have something that stands out and catches the readers‟ attention. After all, this job is given to junior members or trainees who are asked to scan hundreds of submissions and have a limited time to do this. As a result, when writing (or contracting for the writing of) a press release, you must keep in mind that you have very little time to capture your reader‟s imagination. I estimate that you have the attention of the reader for the length of the subject line, and if you have a great subject line, one or two sentences past that. No matter what, you must write one or more press releases about your site, as well as what I call teasers, or short announcements that highlight everything that is great about your site, your product, and your business, in a very concise way. The press release itself will be longer with more details, a few quotes, etc. My approach is to send the teaser first and then send the press release. This is a trick of the trade that I learned in testing some different approaches, and it works well if done properly and within the right time frame. Regardless, a press release should have detailed information on your product, any aspects of your business and anything that could be interesting to a reader. Above all, the writing should be sharp and entertaining. Finally, make sure that you have a link to your Web site on the press release. It should mention the name of your business, and also include your URL and a link to your home page. Press releases are submitted via organizations such as PRWeb but, more importantly, they should be distributed to the media (newspaper, magazines, radio, TV, Internet, etc.) directly. This is, after all, the objective of press release beyond “silly” reasons, such as SEO. Finally, post your press release on your Web site and link it to your index page or prominent page via a “press” or “in the news” button. Manuscript available for free at: www.planyourinternetsuccess.com 33 Copyright Jean Maurice Touboul July 2009 Resources: http://www.prweb.com http://www.clickpress.com http://www.webwire.com/ http://www.emediawire.com http://www.businesswire.com http://www.prwebdirect.com http://www.theopenpress.com http://www.free-press-release.com http://www.pressbox.co.uk http://www.i-newswire.com/ http://www.pr9.net http://www.pr-inside.com http://www.newswire.ca/ http://www.pressreleasenetwork.com http://www.marketwire.com http://www.urlwire.com/ http://www.prurgent.com http://www.prleap.com http://www.prnewswire.com http://www.prfree.com/ http://www.openpress.com/ http://www.softpressrelease.com If there is only one thing that you do after launching a Web site, it sould be the publishing of a press release across the Internet and directly to newspapers and magazines that specialize in your space. While there are no guarantees that it will pay off, this is by far the most effective and inexpensive way to get noticed. Manuscript available for free at: www.planyourinternetsuccess.com 34 Copyright Jean Maurice Touboul July 2009 11. Social Media Social media and social bookmarking are relatively new phenomenon and are both very exciting ways in which to market yourself, your product or service, as well as your Web site. And while this is very hard to control and ignite, when people notice what you are offering and start sharing, social networks can work miracles. To be successful in social media, spend a good amount of time writing, updating and maintaining your blogs and articles. I believe that you can almost never overdo it in social media and the most successful people (the ones who are noted the most) are prolific writers and spend a good deal of time doing this every day. There is nothing that you cannot share, including things such as bookmarks that you like, ideas for cooking, dancing, having fun, getting deals, etc. Simply try to use whatever you come across in the context of your business without over doing it. People can see through disingenuous offers. Resources: Social Media http://www.twitter.com http://www.blogs.com http://www.blogger.com http://www.linkin.com http://www.facebook.com http://www.youtube.com http://www.myspace.com Resources: Social Bookmarking http://del.icio.us/ http://www.digg.com/ http://www.blinklist.com/ http://ma.gnolia.com/ http://www.furl.net/ http://www.diigo.com/ http://www.complore.com/ http://gamingtags.com/ http://indiagram.com/index.php http://www.goesby.com/ Manuscript available for free at: www.planyourinternetsuccess.com 35 Copyright Jean Maurice Touboul July 2009 http://teachershare.org/openig/ http://www.chaamp.com/ http://www.a1-webmarks.com/ http://www.tektag.com/ http://www.bookmark.it/ http://www.wirefan.com/ http://www.linkatopia.com/ http://www.optimiz.us/ http://www.web20toolbar.com/ http://www.tallstreet.com/ Additional Resources: Social Media Profiles http://www.meetup.com http://www.tribe.com http://www.ryze.com/ http://www.livejournal.com http://www.linkedin.com/ http://www.friendster.com/ Make sure that you mention your site and give anecdotes, updates or write about events, news, new articles (see Write Articles for eZines and Blogs, below) every time you have the opportunity to do that. 12. Write Articles for eZines, Blogs and Other Web Posting Destinations If you like writing, you may be able to achieve the best marketing of your Web site all by yourself. The idea is to literally spread the word and get some traction by writing articles, comments, reviews, blogs, opinions, etc. in as many places as possible. First, create a blog and write a few relevant articles to have some content, postings, etc. Then, list it on the search engines. Do the same for Ezine and any other forum where you are able to create content that is relevant and interesting to that destination. What is again critical with blogs and postings is to have one or more links to your Web site in anything that you publish. However, do not create content for the sake of creating content. Try to respect the forum or posting destination where you are providing your input by staying within context with the subject matter Manuscript available for free at: www.planyourinternetsuccess.com 36 Copyright Jean Maurice Touboul July 2009 discussed and following the rules. Once you have written a few articles or have three or four posts, submit it to the search engines as you would do for a Web site. It's that simple. However, you must maintain your blog by continually adding new or updated content. Of course, the idea is to get people within the network or Web/blog to read what you have produced, so pay particular attention to your post title and description. Resources: http://wordpress.com/ http://www.ezinearticles.com http://www.goarticles.com http://www.articlecity.com http://www.a1articles.com http://www.ideamarketers.com http://www.searchwarp.com http://www.isnare.com/ http://www.amazines.com http://www.articledepot.co.uk http://www.articledashboard.com http://www.easyarticles.com http://www.articlebin.com http://www.articlebeach.com http://www.articlehub.com http://www.articlegarden.com http://www.articlesphere.com http://www.articlealley.com http://www.articlesfactory.com http://www.articlewise.com http://www.articlegeek.com Manuscript available for free at: www.planyourinternetsuccess.com 37 Copyright Jean Maurice Touboul July 2009 13. Paid and Free Listings Some people may tell you that it is worth listing yourself in the Yahoo! directory, Yellow Pages, or one of the directories that charge a fee for listing your Web site. I am frankly not a big fan of these directories, but I must admit that in some instances I‟ve seen some good things coming out of a listing on the Yahoo! directory. As a result, this is the only fee directory that I always consider when listing a Web site. It‟s not cheap at close to $300 per year, but it may be worth it for a new Web site. As far as free listings, there is one directory that you must submit to and that is dmoz. Dmoz is managed by humans, who are supposed to review and select the best site within a category. Unfortunately, there have been reports of editors who give preferential treatment to their buddies at the expense of other sites that may be better suited for a given listing. I am not sure how widespread this is, but I still think that dmoz is one of the best listings you can get. Make sure that you find the right category and sub-category, since dmoz offers many and is a real maze when it comes to finding your way around. As for the other free listings, there are hundreds of directories. Some are legitimate and offer some value. Some are not so legitimate; since they are designed to sell you something (they should not be confused with FFA (Free for All). Regardless, these directories have their value and you can find services that offer to list your site to as many as 2500 or 3000 directories for as little as $50 or $60. The submissions are legitimate (I use such a service and receive very detailed submission reports), but the results vary greatly depending on time of submission, your placement when your Web site was submitted, etc. Resources: Listings on Paid Directories http://dir.yahoo.com/ ($299) http://botw.org/ ($99.95) http://www.goguides.org ($69) http://www.yellowpages.com/ http://www.business.com/ http://www.joeant.com/ http://www.jayde.com/ (also free listing) Listings for All Other Directories: A Sample List http://www.dmoz.org http://www.femina.com Manuscript available for free at: www.planyourinternetsuccess.com 38 Copyright Jean Maurice Touboul July 2009 http://www.gogreece.com http://www.worldhot.com/ http://www.123india.com http://www.elib.org http://www.ezilon.com http://www.epooch.com http://www.christiansunite.com http://www.toronto1.biz http://www.canadianeh.com http://www.aardvark.co.za http://www.nzs.com/ http://www.aigam.com http://www.lii.org/pub/htdocs/home.htm http://www.sacentral.sa.gov.au/site/page.cfm There are too many to list (around 3,000 as mentioned above), so if you need a referral or help with this, send me an email and I‟ll give you a list or help you submit to those free directories. Ready to continue? Go to the next part … Manuscript available for free at: www.planyourinternetsuccess.com 39 Copyright Jean Maurice Touboul July 2009 Sections in Part 4 include: 14. CPC Advertising and AdWords 14A. Complement of Information for AdWords 15. Classified Ads 16. Banner Ads 17. Links Exchange 18. Other Options – from FFAs to Affiliate Marketing 14. CPC Web Advertising and AdWords I was planning to make a short stop here and combine advertising and banner exchange, but these are two very different topics that need to be treated in very different ways. Furthermore, I believe that the topic of Web advertising on the Net is very often brushed aside as too expensive or at the other end of the spectrum, “over-sold” by gurus as an easy way to make money doing what is called “arbitrage.” As a result, instead of doing a short overview, I‟ve decided to spend some time reviewing advertising on the Net. The focus is on Search Engine Marketing (SEM) and Cost Per Click (CPC) advertising typical of search engines as is AdWords. As a matter of fact, I will use AdWords in particular, as well as keyword advertisement (I will address keyword advertisement on Facebook and the other social network in another issue) to review this topic, since it is a popular way to advertise today. This fact is a result of various changes on the Internet including: - Searches are a fact of life and most (if not all) people search for something using one or several search engines - Sponsored listings that are presented to users at the result of a search are common practice and quite successful. Manuscript available for free at: www.planyourinternetsuccess.com 40 Copyright Jean Maurice Touboul July 2009 - Advertising on the Net, and on search engines in particular, has become a necessity for Web site entrepreneurs, if they want to offer their products or services to potential buyers at the most opportune moment. - Keyword-based advertising can be a blessing in disguise if you know how to use it and how to manage your spending and advertising methods. - Google AdWords and the tools that are offered via this application are great for collecting tons of intelligence and using it to better understand your potential customer and what it will take to get their attention. - Google AdWords and most SEM solutions suck for affiliates who work with networks such as Clickbank, CJ, Linkshare, etc., and make a commission based on sales --- unless you know how to cherry pick offers and manage traffic generated by clicks. - PPC advertising can work if you have the right formula of service or product and play the game smartly. First, let‟s set the scene for search today: You may not like it but Google, Yahoo! and MSN provide most of the searches on the Internet, with Google being the dominant figure (nothing new here). Here are the official numbers per Nielsen for searches in 2009. Google: 64.0% Yahoo!: 16.3% MSN: 9.9% If my math is correct, this represents more than over 90 percent of all searches on the Net. If you are an information junkie and want to know how the other 10 percent is split, here it is. AOL: 3.7% Ask: 2.1% My Web Search: 0.7% Comcast Search: 0.5% Yellow Pages: 0.4% Next Tag: 0.3% Dogpile: 0.2% This demonstrates one thing to me (and, I hope, to you as well), Google is the dominant search engine. Manuscript available for free at: www.planyourinternetsuccess.com 41 Copyright Jean Maurice Touboul July 2009 This also implies that Google is most representative of most every users and searches, and, as a result, is very accurate as far as what users search for and how they search. As a result, Google can provide you with the best intelligence on your potential customers‟ search habits. Of course, you can now open an AdWords account and start spending your hard earned money on very expensive keywords and key terms and probably not generate enough revenues to pay for it, let alone make a profit. So, how does one use Google to gather information without spending a fortune? Based on most online marketing doctrines, a pay per click (PPC - also called Cost per Click - CPC) advertising campaign has two very distinctive goals that include: 1) To ensure that an ad (text typically, but also banner ads in the network) is positioned on the search engines to attract potential customers and trigger an action and/or increase sales 2) Expose a company brand on the Internet and/or use name recognition to appeal to shoppers who have the tendency to trust and shop at name-brand online stores (a network like Google Content Partners or Networks like Commission Junction, Linkshare, etc. are a good examples of those). For the sake of keeping this plan simple at this level, we will look at what is probably the most impressive ad network of them all: Google AdWords. The first rule of understanding AdWords is that no matter what you think, you must realize that Google Ad Network (the bid system where people bid for keywords on a CPC or CPA basis or partner contents) is designed to make as much money as possible for one entity: Google. By playing you against your competitors, AdWords‟ bottom line is its own profit margin based on clients‟ size, reputation, history, spending, etc. Hence, the basic principal of AdWords, where people believe that the more you pay, the better your position, is not always correct. And while the AdWords worked relatively well for most everyone at some point in time, it no longer works when keyword bids are as much as $9, $15 or even a whopping $30 per click. FYI, just a few years ago, the average keyword on Google was $0.54. This reality should tell any marketer to re-evaluate the way he/she uses Google AdWords (and the other SEM solutions for that matter). My advice is, first and foremost, advertising on the Net using SEM should be used to: 1) Initially gather information on what/how information is being searched and the cost of keywords, hence a campaign. 2) To give you the opportunity to analyze this information to find the best way to Manuscript available for free at: www.planyourinternetsuccess.com 42 Copyright Jean Maurice Touboul July 2009 “monetize” your services or products based on what others in your vertical are spending. As far as branding, I am of the opinion that when it comes to PPC, branding is nothing more than a “residual” effect, and brand recognition will be minimally enhance if at all. However, you may have an advantage if you already have an established name. If your plan is to brand, then look into networks like CJ or other CPA networks or something like AdWords content sites and make sure that you have banners and creatives that give your product and company justice. So the question is “How to Use AdWords?” to get maximum bang for your buck?” At this juncture, your goal should be to use AdWords to gather information with minimal expenditures. The first thing you need to do is to create a campaign for each product and/or service (and business if you are launching multiple) that you have and then create buckets of key terms using keyword software. I personally recommend using a combination of two or three solutions to search for the best keywords and they include: First: Wordtracker (http://freekeywords.wordtracker.com/) to find the keywords that works for you Second: AdWords keyword tool (https://adwords.google.com/select/KeywordToolExternal) Third: Use a software or solution that provides you with a KEI ranking for keywords. KEI stands for “Keyword Efficiency Index” and uses a simple formula that attributes a value to a keyword, based on its popularity and competing Web sites that feature this keyword. As a result, very popular keywords often will have a low KEI rating since the competition for these keywords is fierce, hence not so good, since bidding on these keywords is probably very high. The goal in looking at KEI is to identify keywords and key terms that are searched, but for which the competition is not so fierce and, as a result bid price is low. I personally use IBP, an all-in-one software that allows me to test HTML, find keywords, calculate KEI, submit sites, evaluate a Web site‟s ranking, and much more. If you are interested, check it out at http://www.ibusinesspromoter.com/ To illustrate the three steps that I explain above, I created screen shots that show the steps that I would follow using first Wordtracker, then AdWords keyword tool and finally IBP. Manuscript available for free at: www.planyourinternetsuccess.com 43 Copyright Jean Maurice Touboul July 2009 Looking for keywords related to a theme such as “marketing” and marketing as it relates to the Internet in particular, I first use Wordtracker to find keyword in these themes as shown on screen shot 1: WordTracker Screen shot 1 The result that I get already is giving me a lot of potentially good keywords and key terms. However, since “marketing” is a high level keyword (after all what kind of marketing are we talking about), the keywords that are listed in the result become what I call a “bucket.” The idea of a bucket is to group together keywords that address specific area of the business you are targeting. In my example, these buckets would be “Internet Marketing,” “Search Engine Marketing,” “Network Marketing,” “Web site marketing,” etc. Now, by clicking on these keywords, I am able to drill down and find keywords that are specifically related to each bucket. Manuscript available for free at: www.planyourinternetsuccess.com 44 Copyright Jean Maurice Touboul July 2009 For example, clicking on "Internet Marketing" would result in the following: WordTracker Screen Shot 2 This result is my first bucket of keywords that I titled “Internet Marketing” based on the keyword that I selected to explore one level up (as shown on screen shot 1). The same approach is taken with the other high level keywords that were obtained at the first level of search (screen shot 1: “Search Engine Marketing,” “Network Marketing,” “Web site marketing,” etc.) Manuscript available for free at: www.planyourinternetsuccess.com 45 Copyright Jean Maurice Touboul July 2009 However, what I suggest is to organize keywords in some kind of buckets system. Buckets are, for all intents and purposes, a way to better define your vertical by specialized keywords and key terms. The top level one is “Marketing,” but it is a very big topic so I need to better define what I call specialized-verticals like “Internet Marketing,” “Search Engine Marketing,” etc. All of them derive from my main vertical, but allow me to be more specific in the type of marketing I am going to target. The importance of these buckets is that eventually they will become your ad group on AdWords, and that alone will allow you to be much more efficient in the way you use AdWords. Using my example, when I‟m finished with this exercise I will have a top level vertical called “Advertising” that will translate into my campaign on AdWords and buckets like “Internet Marketing” that will become my ad group on AdWords. As a result, my AdWords account will look something like this: Campaign: My Advertising Campaign Ad Group 1: Internet Marketing Keyword 1: internet marketing Keyword 2: internet marketing marketing Keyword 3: internet marketing services Etc. Group 2: Search Engine Marketing Keyword 1: Keyword 2: Keyword 3: Etc. Now, you may think that you are ready to roll, but before you spend a dime, there are two things that you must do (as explained in the preceding pages). You must check the AdWords Keywords tool and evaluate the KEI of each keyword. The AdWords keyword tool is quite simple and allows you to find keywords in the same vertical that you entered as shown in the screen shot below. Manuscript available for free at: www.planyourinternetsuccess.com 46 Copyright Jean Maurice Touboul July 2009 AdWords Keywords Tool Screen Shot As you can see AdWords gives you a number of options for keywords that you may or may not have already found on WordTracker, and there is nothing wrong in adding new ones to your list of keywords. However, stay in the spirit of your bucket, and don‟t add keywords that are not directly related to that bucket. Since, in this example, I am set to find “Internet marketing” related keywords only, I would stay away from keywords that are not directly related such as “market research” (listed in that same result under “Additional Keywords to Consider”). In this case, assuming that “market research” is a keyword that I could use, I would put it in a different bucket or create a new bucket. Manuscript available for free at: www.planyourinternetsuccess.com 47 Copyright Jean Maurice Touboul July 2009 A good example of that are the key terms “search engine optimization” and “SEO.” These two terms stand for the exact same thing, but if you pay attention, you will note that people search using the term SEO (or SEO associated with another word) as well as search engine optimization. And even though SEO stands for search engine optimization, there are enough searches under these two terms to make space for a bucket dedicated to each one. As a result, in this instance, I would create an ad group called “SEO”, along with one called “search engine optimization”. Finally, while you must pay attention to the bar that indicates the competitiveness of these keywords; do not be alarmed since our next and last step will be to review the popularity and KEI of these keywords, something that will define how we bid. Tip: The blue bar that you see on AdWords can be a very useful item that can help you find out how much the price of the top bid is for any given keyword at a given moment. This is something that is explained later on in this document, so keep on reading. As mentioned previously, the KEI is something that can be obtained using various online solutions or software. For the sake of this example, I will show you how it works using the IBP software (next page). Manuscript available for free at: www.planyourinternetsuccess.com 48 Copyright Jean Maurice Touboul July 2009 IBP Keywords and KEI Results Screen Shot IBP, or similar software, can provide you with the ability to confirm from an independent source (other than Google) the number of searches for a keyword as well as the number of competing offers relatives to this keyword and, finally, a KEI value. The KEI is nothing more than a simple formula that reads as follows: With SV = Search Volume and C = Competition Using this formula, you can calculate the KEI of each keyword yourself as per the example below (using Wordtracker and Google Search – simply enter the keyword on the search box and look at the number of result you get): Manuscript available for free at: www.planyourinternetsuccess.com 49 Copyright Jean Maurice Touboul July 2009 Keyword internet marketing Daily Searches Monthly Searches Offers KEI 1484 44520 136,000,000 14.57 A more advanced formula is also used for calculating the KEI, and that formula uses the relevance of a keyword. The formula reads as follows: With SV and C based on the same values and with R = relevance Relevance is something that is defined by the user and typically has three to four variants, as follows: 1 = Excellent Relevancy 2 = Good Relevancy 3 = Limited Relevancy 4 = Poor Relevancy* * Note that in this case the KEI = 0 – some formula have only three relevancy values, but I find “poor” to be almost irrelevant keywords As a result, your own calculation using the same example of keyword (Internet marketing) will look like the following: Keyword internet marketing Daily Searches Monthly Searches Offers KEI KEIr 1484 44520 136,000,000 14.57 14.57 Note that the KEI and KEIr are identical in this case, because the keyword selected (“Internet marketing”) is very relevant. However, the KEIr will start moving down as Manuscript available for free at: www.planyourinternetsuccess.com 50 Copyright Jean Maurice Touboul July 2009 relevancy changes as shown in the example below since in this example “Dallas Internet marketing” has limited relevancy and, as a result its value is only 3: Keyword Daily Searches Monthly Searches Offers KEI KEIr internet marketing 1484 44520 136,000,000 14.57 14.57 Dallas Internet Marketing 165 4950 3,950,000 6.2 2.06 Note, however, that I decided in this example to give a relevancy value of three to “Dallas Internet marketing.” Of course this would not be true if I were targeting the Dallas market. Should this be the case, my relevancy value for Dallas would be 1 or 2 depending on the importance of this key term in my campaign. This leads me to point out to the importance of keyword relevancy and the fact that keywords‟ relevance is a judgment call based on your campaign‟s goals. Go get it You are now ready to start with AdWords, and the first thing you will need to do is to create a campaign budget and set the type of campaign you want to run (search or content) and other targeting factors. Here are some recommendations: - Set a low daily budget with limited time for the campaign to run (you can always extend it) and time during the day when you want it to run. Again, remember that the goal of this initial campaign is to gather intelligence on keyword popularity and pricing, competition, etc. This should be viewed as an R&D project. - Create your first ad group and set a cost per click at $0.35 for search content. Again, nothing to worry about you can always change it. - Create one or more ads for each group (I suggest two to three per group) using your main keyword in the header (for example “Internet marketing expert” for the ads corresponding to the Internet marketing group). Look at other Web advertisers who offer the same service as you by searching Google. No matter what, do not copy what is done. Create your own ad, something that reflects who you are. - Some people may recommend that you create ad groups that target search, network content and managed content. I personally like to segregate between search and managed content and create two sets of campaigns. However, this is applicable when I am actively generating clicks and leads. For the sake of this “exercise,” I suggest that you focus on search and opt for “network content” with a very low PPC for the latter: set it at $0.15, or less, just to get is going and see what you get. As far as managed content, feel free to start if you think you can manage it all. Manuscript available for free at: www.planyourinternetsuccess.com 51 Copyright Jean Maurice Touboul July 2009 An example: for an online campaign that I run on AdWords I have for one campaign, 22 ad groups, 63 ads and 480 keywords. It‟s a lot of work, but it is worth it if you want to make money on search engine marketing and Google AdWords in particular. Once you have launched your campaign, you will very quickly see something happening, and that is the infamous “below first page bid” on some of your keywords. Nothing to worry about since the goal here is to find out how much it costs to be on the first page (but not in order to be there). Tip: Don‟t be intimidated by high keyword prices to be on page one. For example, some keywords in the Internet marketing space go for as much as $20 per click for something like “email marketing software” (I guess email marketing software companies have a very high margin or a high lifetime value for their customers). Regardless, the top position on AdWords is not something you want to target, so no worries. Tip: To better manage your campaign(s), I suggest that you download a Google campaign management tool called “AdWords Editor.” It comes with great features and allows you to manipulate things much faster than if you were online. (http://www.google.com/intl/en/adwordseditor/index.html) Now, the game begins. Using your KEI software or own calculation look at your keywords with the highest KEI. Those are the keywords that may not generate great traffic, but that are the most cost effective in getting visitors. I usually increase my bids for those to be in a decent position. Not necessarily page one, but close enough, and as long as it is within my daily budget. During an actual campaign, one of the most critical aspects of AdWords is its “network placement” and “managed placement.” I continually adjust my “managed placement” and often pay as much as my PPC average for search, but set my network placement maximum to a very low number. I also slash out Web sites from my managed placement that are generating clicks, but not producing conversion. As you do the above, you will notice within a relatively short period of time that some buckets/groups show significant impressions and some don‟t. This may be the result of a bid that is too low or the keywords simply do not create much traffic and this is part of the game. If would increase your PPC for search, remember to change in small increments. In the same manner, if you change your PPC for a specific keyword, do not be tempted to double or triple how much you are willing to pay. Do it in increments and do it often. Within a couple of weeks of this (I usually do this for three weeks and spend one to two hours per day reviewing and adjusting), you will see an emerging “picture” of Manuscript available for free at: www.planyourinternetsuccess.com 52 Copyright Jean Maurice Touboul July 2009 what is going on in your space including “hot” keywords based on searches, ads that perform well, keywords and messages that combine to convert well, etc. Your spending for these two or three weeks may be $200-$300, but the intelligence that you will gather is worth 10 to 20 times that amount. Why? Because you now have a great “picture” of what works for your campaign as far as keywords and ads. Equipped with this information you will be able to create campaigns on Yahoo!, MSN, Miva, AOL, Ask and all the other search engines, while minimizing your time tweaking your campaigns. Sure, there may be some different results for the same keyword on Google and AOL, but is it worth spending an entire day figuring this out? I‟ve always believed and continue to believe that when it‟s all said and done, Internet marketing is a numbers game and that once you find what works on Google, it probably will work 90 percent of the time on Yahoo! or MSN. This approach will allow you to minimize the time spent managing campaigns, while expanding very rapidly. With this information, you also will be able to better target directories if you want to advertise on them. You will be able to better target your email campaign thanks to a better understanding of what works in your message and the key terms to which people are more receptive. And this applies to both the subject line and your email message. While all this is time consuming, it is by far one of the most critical parts of your plan to succeed, so stay focused and do it right. 14A. Complement Information for AdWords I realized after completing Volume 1 that my introduction to Google AdWords did not have enough depth. After all, since Volume 1 is designed to help you prepare your business, I did not intend for users to create and launch full blown campaigns on AdWords. However, talking to people who have reviewed Volume 1, I realized that I underestimated the tendency in all of us to want results as soon as possible. As a result, readers who tried this approach started expanding their budgets and running actual campaigns. As a result, I have received comments and questions on Google AdWords campaigns that beg for the following additions. Keyword Search How can you find out the top bid for any given keyword? Google provides advertisers with a great option to search for keywords, and, as explained above to see the number of competing sites and bidders. However the Google bar system does not indicate the top price for keywords. That being said, there are ways to find out how much your competitors are paying thanks to a small aberration in Google Keyword search interface. Manuscript available for free at: www.planyourinternetsuccess.com 53 Copyright Jean Maurice Touboul July 2009 Here how it works: go to the “keyword tool” and input one of your keywords. The keyword tool should return a number of rows listing at first the keyword that you selected, and then a column containing the “competition bar,” “local search volume,” “global search volume” and the “add” button. By simply highlighting and copying the line corresponding to this keyword you will be able to see the top bid for that keyword as shown below. As shown in the example, simply highlight and copy the entire row that contains your keyword and paste on your “notepad” as shown below. You will note that something new will appear following the keyword name. Typically, something like one and three, followed by a price such as $6.32, as shown in this example, and then followed by the number of searches, or the words “not enough data.” What you are looking at is the top payout for the top position (one and three) on Google for that particular keyword. In this instance it is $6.32. How can this help you? It will give you an idea right from the beginning of how much people are willing to pay for the keyword(s) in which you are interested. Manuscript available for free at: www.planyourinternetsuccess.com 54 Copyright Jean Maurice Touboul July 2009 Tip: Something that is important to realize with keywords is that while you may be using 500 keywords in your campaign, only a handful will get most of the traffic, since they are the ones that most people have the tendency to use when searching for your product or service. After experimenting with keywords for a week or so, you should already have a good picture of which keywords are generating traffic and exposure to your ads and which are marginal. Needless to say, your focus should be on the top 20 or 30 keywords (or 100, if you are lucky to have that many generating significant traffic). Keyword Options Google AdWords, like many of the other search engines and ad networks, offers the option to target your keywords, according to search behavior. Options that Google gives are as follows: Exact match (keyword is contained in brackets like this: [keyword]) Phrase match (keyword is contained in quotes like this: “keyword”) Broad match (keyword is not contained in anything like this: keyword) Negative keyword (keyword is preceded by a minus sign like this: -keyword) By now, you should know how Google defines these keywords, but if you don‟t know look at this page: http://adwords.google.com/support/bin/answer.py?hl=en&answer=6100 What does that do for you? It all depends on your service or product. For example, taking something like “coupons,” if you offer any and every coupon under the sun you may want to go broad. However, if you are offering “printable coupons,” you may want to limit the generic term “coupons” to an exact search. On the other hand, does it matter if your ad is very specific? Or would it make sense to have a generic ad and have very specific keywords that are set as exact matches? Confused? No worries… What all this means is that you have to experiment and set goals and see how your campaigns, ad groups and ads perform. This is not something that is done overnight, but if you give it time and if you are disciplined about it you will get better performance and, eventually, great results. And remember that what you learn on Google AdWords will be transferable (to a large extent) to Microsoft Bing, Yahoo!, MIVA, Admob, 7Search, etc. So, it is worth the time and effort. Manuscript available for free at: www.planyourinternetsuccess.com 55 Copyright Jean Maurice Touboul July 2009 Geographic Targeting Targeting may or may not be a critical issue for you. For example, are you targeting the world or the U.S., or certain part of the country? As a matter of fact, are you targeting audiences in specific areas of the country such as part of New York or California, and so on. If this is the case, narrow your targeting as much as you can or create buckets based on your targeting as well. Don‟t be afraid to overdo it, since you will be able to go back and change the parameters of your targeting. No matter what, make sure that you set this to match your business strategy and its limitations, if any,. Otherwise, you will be wasting valuable dollars on traffic and clicks that you cannot service. Demographics Targeting Google allows you to target specific languages. Take advantage of it if you are targeting specific geographical areas, such as the U.S. For example, if you are offering coupons from electronic retailers that are targeting Latin speakers, then you should certainly select “Spanish” as a language targeted. You have an opportunity to show your ads to Spanish speakers searching Google. And since Google looks at the IP address of the user to define where this person is located, then ads for a Latin music store in L.A., for example, that target Spanish speakers will be shown when Google detects someone coming from Puerto Rico or has selected Spanish as its primary language. Networks and Devices AdWords gives its customers the ability to select how ads will be shown. Options include everything that is included in the Google arsenal and gives the opportunity to select where you want to show your ads. You can select “Google Search” and if you select that option, then you opt for Google Search‟s partners, such as DMOZ, and all search engines that use DMOZ for indexing Web sites. Google Search is the bread and butter of Google and as such is the most expensive way to display your ads. Based on my experience, selecting Search Partners does not really affect the overall result and this is something that I always select. You can select content and within content, you have the option to select the entire content network that Google uses or you can handpick your own content network. The content network can produce huge amounts of impressions, but the number of click-though and conversion is not that great. I usually set my bid at about 50-65 percent lower than my search bid – For example, if I set my default bids for search at $0.50, I would set the default bid for content at $0.25-0.30, and sometimes lower. Manuscript available for free at: www.planyourinternetsuccess.com 56 Copyright Jean Maurice Touboul July 2009 Alternatively, if I opt for placements that I select myself, I often will set my bid higher than the search default. As an example if my search bid is for $0.50, I would set the bid for selected placements at $0.65-$0.75, and sometimes higher. In this same area of AdWords, Google gives you the opportunity to select the type of devices where your ads will be delivered. The options are computers and/or iPhones. Obviously, if you do not have a Web site or lead generation form that allows access via mobile devices, it is pointless to select that option. Bidding and Budget This is by far the most critical area for an advertiser, since it can be very tempting to set your budget too high or too low and spend too much too fast or not enough and be marginalized by the Google optimizer. You also may be tempted to select the automated bid or, when you‟ve been “live” for a while, switch to CPA (when it is offered as an option), thinking that you will get a better ROI and more safety on how you spend your money. (After all, CPA stands for cost per action.) Unfortunately, there are no easy solutions or any simple answers and CPA with Google AdWords does not mean this (If you want to run a CPA campaign, check out CJ or other CPA networks. These are much better options.) My suggestion is to start with a low budget and lower-end bids. If you‟ve done your homework and looked at the keyword tools and followed the instructions I gave you in the preceding section, you should have an idea of how much the top advertisers are paying for the top keywords. Once you‟ve done this, put your thinking cap on and decide how much you can afford to spend. Keep in mind that on a good day, as much as 10-20 percent of the clicks you pay for will not even see your page (this will be explored in Volume 2). Of the 80-90 percent remaining, only a fraction will convert into anything and you should be conservative and assume that if you are selling or offering something with a great price, supported by a seamless shopping cart and inexpensive and speedy delivery, you will be happy to convert a 5 percent to 15 percent of click through. In other words, for 100 clicks that you will pay Google for, you‟ll average four to 12 conversions. Do the math and make sure that you know how much you can afford to pay in order to make a profit. On the other hand, if you look at it from the perspective of the cost for acquiring a customer, then you may want to look at the value of your customer over time and budget accordingly. Also keep in mind that 60-80 percent of your keywords will be set at a relatively low bid amount, since they will only generate minimum traffic in your vertical and people will not bid high for those. As a result, set your default bid at the low end of your bidding price. Manuscript available for free at: www.planyourinternetsuccess.com 57 Copyright Jean Maurice Touboul July 2009 If in doubt, set the default to $0.35 for example. Once you have uploaded your keywords, AdWords will automatically show you which keywords bids are good and which ones are below what they call “below first page bid” and will even give you a price that you must pay to get on page one. Once this is available, you will be able to adjust as needed. But please be very careful how much you bid and don‟t make the mistake of believing that all your keywords should be on page one. Take the time to see how things develop with impressions before you adjust. Also know that the page one bid is an average and varies from hour to hour. As far as budget, set a budget that is as low as you can get it based on keyword costs and see how things perform. You always will have the opportunity to go back and change your daily budget. Ad Delivery Type AdWords give you two settings that allow you to show ads in any position or to have them automatically managed for maximum exposure. I never liked the automated options on Google (or any other ad network for that matter – remember that they are created to make money for themselves, not you). As a result I always set this to “show ads in any position” Another option in this area is delivery method that you can select as “evenly” or “as quickly as possible.” Frankly, you will have to experiment with this functionality to see which one performs best for you. I always leave this setting to “evenly” since I manage the time of delivery for my ads. Time Delivery This is what Google calls “advance settings,” as if the start and end date is an advance feature. Typically, you don‟t have to worry about the end date since you can "pause" a campaign or an ad group at any time. The next option that is available is to decide what day and time you want your ads to appear. I recommend that you set this to when you believe those people who are looking for what you have to offer are searching and, of course, based on your location (EST, CST, PST, GMT, etc). This takes some common sense and experimenting. The final two settings are for ad rotation and capping, and I personally recommend having ads served evenly and not set a cap on impressions (at least when you launch a campaign). Manuscript available for free at: www.planyourinternetsuccess.com 58 Copyright Jean Maurice Touboul July 2009 Campaigns, Ad Groups There are many ways to set campaigns, ad groups and ads and I recommend that you start with a simple plan, and when you have time to experiment to go to more complex settings. For example I‟ve experimented with specialized ad groups and got some interesting results. I‟ve created ad groups and ads using the exact same keywords and setting each group to use all the keywords with variation as far a keyword options (exact, phrase, broad). For example, I had some successes with ad groups that specialized in the way keywords were handled (exact, phrase or broad). Here‟s how it worked: I created a first ad group that had keywords set to “exact.” I then created another ad group with the same keywords, but this time these keywords were set to “broad.” Finally, I created a third ad group with, once more, the same keywords. But this time, all keywords in this ad group were set to “phrase match.” Set your bids at different levels with the lowest for the “broad” and the highest for “exact.” Ads should be somewhat different, since it may be possible for two of your ads to be displayed on the same page, each being associated with one of these specialized ad groups. Another approach that I‟ve seen, and with which I experimented with some degree of success, especially when trying to control cost, is to set “search” campaigns” vs. “content campaigns”. In this instance I would create the exact same campaign but one would be set for search exclusively and the other targeted at content sites on the Google network. For the “content campaign” I would create ad group corresponding to “buckets” of content theme following AdWords own themes as shown below (next page). Manuscript available for free at: www.planyourinternetsuccess.com 59 Copyright Jean Maurice Touboul July 2009 This approach takes quite a bit of work, but once it is set, it runs by itself and I find the rewards to be quite good and worth the time. Tip: Using the desktop “AdWords Editor” makes creating additional content campaigns quite easy for most anyone and this is something that is covered in more details and during “live” sessions in Volume 2/Workbook. Tracking Google provides advertisers with the possibility of tracking conversions on their sites and be able to not only see how many clicks and conversions occurred but, more importantly, to see how many landing page conversions turned into some kind of action on a second, third page or fourth page all the way to the “thank you” page. Manuscript available for free at: www.planyourinternetsuccess.com 60 Copyright Jean Maurice Touboul July 2009 Analytics as basic as what Google offers are indispensible tools for an advertiser, and you must integrate it into all your pages and campaigns. The task of creating and copying the code onto pages of Web sites may be daunting to some, but this is an absolute must and something that is easy to do. However, for those of you who are afraid of touching your page‟s code, we will cover this in live sessions in Volume 2. Regardless, there is also no need to be intimidated by this task, since including this code is a matter of copy and paste and Google instructions are simple and to the point. Tracking is now available on pretty much all ad networks and they will allow you to evaluate your success or lack of it. As a result, no matter which network you use, utilize the available tracking code. To better track some of my campaigns, I also create different landing pages, something that allows me to track specific ads or campaigns with more precision and better evaluate networks. These pages are identical (unless there are reasons to change the look and feel – targeted at men vs. women for example) and are only differentiated by their name. For example: http:///www.mysite.com/google_Campaign1.htm (target men for example) http:///www.mysite.com/google_Campaign2.htm (target women) http:///www.mysite.com/yahoo.htm (dedicated to leads generated by Yahoo network) http:///www.mysite.com/msn.htm (dedicated to leads generated by MSN network) A/B Testing and Ads A/B testing is by far the best way to improve the performance of your ads and of your overall campaign. This is an exercise that should never stop since things are never static on the Net and adjustments are constantly needed to adapt to new trends or changes. A/B testing is, for all intent and purposes, the ability to pin two ads against each other and, by a process of elimination, come up with the best one (or group of ads). What kind of ads should you run? Google, like most anyone else, gives you the opportunity to create text ads, banner ads, offer coupons options, etc. The answer is simple: try them all. However, critical to your success is the cleverness of your ads and copy. You must either have the time and talent to write some solid ads and create appealing banners or you must find someone who do that. When I say find someone, I do not mean outsource to the cheapest banner designer that you can find. Rather, I mean find someone with whom you can work and who understands what you are shooting for and who can deliver solid and witty copy. In the same manner, find someone else who can create original creatives that take full advantage of the copy. Manuscript available for free at: www.planyourinternetsuccess.com 61 Copyright Jean Maurice Touboul July 2009 Finally, don‟t assume anything when you create an ad. Research your audience by going to social networks and see what people are talking about and how they talk to each other. If this is your audience, you want to make sure that you speak their language and talk about something they care about. Final Observations Google is not in the business of delivering a service to please you or me, but rather to please its CFO, CEO, president, chairman, and, ultimately, its investors and stock holders. In short, Google is not here to help you make money, but to make the most money at your expense and at the expense of the other advertisers using the network. As a result, no matter what you do to outsmart your competitors, Google will outsmart you and everyone else who is advertising on its platform since this is GOOGLE‟s platform. In short, no matter how smart you think you are, Google, and the other ad networks where you are thinking of advertising will outsmart you. They are in charge and you are playing by their rules and on their own turf. People are not using AdWords because this is the best way to expose products or services. People choose Google AdWords because of necessity. This is something that you have to recognize going into this game and the sooner you understand the dynamic the better. 15. Classified Ads For selling products or services to people, classified ads are a possible channel; however, do not expect tremendous traction unless it is highly specialized. What the classifieds may be good for is to target very regional audiences as well as help you with your own natural position in search engines. Resources: http://www.usfreeads.com/ http://www.webcosmo.com/ http://www.classifiedads.com/ http://www.global-free-classified-ads.com/ http://www.freeadvertisingforum.com/ http://www.craigslist.org/about/sites http://www.beatyourprice.com/ Manuscript available for free at: www.planyourinternetsuccess.com 62 Copyright Jean Maurice Touboul July 2009 16. Banner Exchange There are many places that offer banner exchange and the rules vary. Regardless, there is nothing great to be expected from banner exchange but free exposure is free exposure. There are only two rules that I would follow: 1 Do not waste your time exchanging banners with a site that has dozens of pages dedicated to banners buried deep inside the site. Most people don‟t intentionally go to a page to look for banners (and crawlers do not go past two or three levels as explained later). The only possible exception is for a banner page that has a high ranking, in which case it falls more into the link exchange category. 2 Always include a call for action on a banner. For example, “Click Here,” Click to Visit,” “Click Here for Great Deals on…,” etc. Finally, the prettier the banner, the more people thinks it‟s an image and do not think of clicking on it, so be careful. Resources: I do not have any resources on this one and suggest that you do a search on Google and see what is available. 17. Link Exchange The same as what I explained in “banner exchange” applies here. The only difference is that I suggest that you link with Web sites that offer something complementing your offer. In other words do not link simply for the sake of linking no matter the PR of the other site. Link with sites that complement what you have to offer. Finally, be aware that most crawlers are set to go no more than two or three levels down on any Web site. So if the link you are offered is on level four or five of another site, your chances of benefitting from the exposure is low regardless of the PR (home page PR is PR for that page and not necessarily for the Web site as a hole). Resources: There are some decent link programs that can help you find other Web sites and link with them relatively easily. The following are a few good ones that I suggest you investigate: http://www.linkmarket.net/ http://www.linkleads.com/ Manuscript available for free at: www.planyourinternetsuccess.com 63 Copyright Jean Maurice Touboul July 2009 http://www.infowizards.com/ http://www.linktraders.org/ http://www.linkexchanged.com/ http://www.linkexchangeit.com/ http://www.linkpartners.com/ http://www.123exchangelinks.com/ http://www.links-pal.com/ http://www.ads4links.com/ http://www.spocka.com/ http://links-for-you.com/ http://www.webmaster-link-exchange.com/ http://www.hotscripts.com/category/remotely-hosted/link-indexing/ 18. Other Options – From FFAs to Affiliate Marketing FFA was a great way to get some (and I mean “some”) traffic and, more importantly, backlinks for very little investment in time and money. However, search engines started penalizing links in FFA and this trend died a quiet death. That being said, it‟s another of those marketing tools that died, but not completely, and something that maybe worth looking into, for those of you who have a solid stomach and if you have the time and patience to do it. There are two ways to deal with FFA FFA Posting: Very poor results. I‟d say a waste of time, but if you have the time, why not? FFA Hosting: A bit more hope of getting visitors, but watch out for complaints from e-mail that you send and that will be regarded as spam even if these people have agreed to receive it. By the way, here‟s a quote I saw on a Web site that I think sums it all up: “FFA hosting and posting is a war zone. No doubt about it. But if you know how to play the game on both ends, you can win the war.” Manuscript available for free at: www.planyourinternetsuccess.com 64 Copyright Jean Maurice Touboul July 2009 Resources: www.hightraffic.net/freelinks/lpm/links.shtml www.adomania.com/ffan/ www.mweffa.com/ www.pridelinks.com/ www.100ffa.com/ www.hightraffic.net/links/automate/links.shtml www.ffafarm.com/veretekk/freshleads/links.html www.maxban.com/ www.postive.com/LP/links.html www.troinfo.com/links/links.htm www.ffacash.com/cgi-bin/post.cgi?mybizpages-Business www.freeemail123.net/ www.smallbizffa.net/ffa.pl?250 ffa.trafficwave.net www.freeads2000.com/ www.hbb.nu/ www.hits2u.com/ www.multilinks.net/ffagold.shtml www.1host4profit.com/ffa.html Affiliate Marketing is better explained below under the section “Commission Based Marketing” Ready for more? Go to the next part Manuscript available for free at: www.planyourinternetsuccess.com 65 Copyright Jean Maurice Touboul July 2009 Sections in Part 5 include: 19. How to Put It Together 20. Arbitrage and Affiliate Marketing (includes what Gurus don’t tell you) 21. Create Affiliate Accounts 22. Basic Optimizations to Achieve Higher Conversions 22. Lead Generations, Sales Referrals and the Search for Higher Pay Out 19. Put It Together By now (and if you followed the steps that I explained in parts one through four), one of two things may be happening for you: 1) You understand the overall concept and are ready to dive in and explore the infinite possibilities that marketing on the Internet offer. or 2) You are somewhat overwhelmed or intimidated by the information and the options that are available and are unsure about how to proceed. If you fall in category 1) read on as we now enter a new level of marketing on the Internet, and explore how to turn an idea into a really successful business by utilizing all the levers available to you. If, on the other hand, you fall into category 2) do not despair, the Internet can be overwhelming to most anyone, including people who, like myself, have done it for years. I suggest that you re-read the high points in the previous pages and limit yourself to a couple of resources to simplify managing the information that you need to absorb. The objective of this first volume on Internet success is to give a Net entrepreneur enough information to get started and put you in a place that will ensure that you avoid obvious mistakes and, hope, prepare you to succeed. If you are afraid of screwing up something, don‟t worry… you will, as I have done and most Internet entrepreneurs do, no matter how good or experienced they they are. Manuscript available for free at: www.planyourinternetsuccess.com 66 Copyright Jean Maurice Touboul July 2009 There are too many channels, too many verticals, too many variables and too many options for anyone to be able to keep on top of it all. The objective with this manuscript is to provide you with enough information and know-how to minimize the damages when you will screw up (and you will). However, for those of you who fall into category 1 (and 2 for that matter), by now you should have: 1) A good domain name and a Web site that has good content and that is optimized. 2) These elements should reside on a server at one of the ISPs that provides reliable service at a decent price. 3) You should have created a press release and articles and all of them should be posted at various specialized Web sites and broadcasted via your accounts on social networks, where you have connected with friends and relatives (and anyone else for that matter). 4) You should be familiar with Google AdWords and have experimented with some keyword bids. You should understand bids for search vs. content and managed content vs. automated content. Your curiosity has probably made you explore the concept of broad, exact and phrase matches for keywords. If you‟ve gone ahead and bid quite a bit, you may have seen the option to do some CPA. Be very careful… When you have done all the above, you should be ready for the next chapter, and equipped to continue your voyage in the depth of success. Our first venture in being truly successful will start with affiliate marketing and how to explore and make the most of it. 20. Arbitrage and Commission Based Marketing Arbitrage Based Marketing You may have heard of the term “arbitrage” from the financial market and it applies in the same manner to the Internet. However, a short explanation is in order, in case you are not familiar with this word. “Arbitrage” can be summed up in a very short sentence: “it is the “art” of buying low and selling high.” Manuscript available for free at: www.planyourinternetsuccess.com 67 Copyright Jean Maurice Touboul July 2009 You probably can think of many ways to arbitrage. For example click arbitrage is one of the best examples and entails buying clicks for “x” dollar, and re-selling those clicks at “x+y” dollars, hence making a profit for each click sold. Sounds simple enough, doesn‟t it? Pseudo Internet marketing gurus have made a killing (and I mean it) convincing people that this was is easy as one, two, three. In reality, arbitrage is an “art” that very few people have been able to master, let alone become rich at it. This does not mean that you cannot be successful at doing this, but to be successful you must be focused on this game 24/7 and constantly hunt for the best deals and know how to negotiate your way into profitability. The reasons for this are very simple. Click traffic has become very expensive and, as mentioned in preceding sections, unless you have a great margin, it has become very difficult to make a profit (hence, the advantage of niche markets). More often than not, companies and people in the arbitrage space are buying traffic on a CPM or CPC basis and re-selling it on a CPA basis, a game that can be as lucrative as it can be risky. Imagine paying Google AdWords, for example, $1 per click and re-selling this traffic at a $10 CPA… One must have a minimum of 10 percent conversion just to pay for Google, let alone for any overheads, employees, etc. The same is true (with just a little more flexibility as far as pricing) when you buy CPM or CPC from e-mailers, survey sites, list management companies, etc. So what to do? The tendency for many Web entrepreneurs is to look for cheap traffic, and if you were to conduct a search for “cheap traffic,” you would probably come across many offers. You‟d see something like a $10 offer for 10,000 visitors guaranteed, or digging a little deeper, you may find a sale offer for 1,000,000 email addresses for anywhere from $25 to $300 (probably both prices for the same list too). These offers are very often what I term “garbage offers.”. For example, e-mail lists that are offered for sale were harvested through “not so legal” means, and sold thousands of times. By the time they come to you, most e-mail addresses are probably dead, since these e-mails were bombarded with so many scam offers. And even assuming that you had your hand on a legitimate list, what could you do? The infrastructure to send 1,000,000 emails is complex and requires servers, specialized software, all of it running in the hundreds, if not thousands of dollars. The other option that you will see is to buy 10,000 visitors “guaranteed.” At best, this is completely untargeted traffic that comes from dead domains that have been re-directed to you. In the best case scenario, you may buy the worst possible remnant traffic that no one else wants to buy. This is all grim, and, as I mentioned, the kind of stuff that gurus do not want you to know about when they try to convince you to buy their e-books or services. However, you MUST be prepared and in order to do that, you MUST know what you Manuscript available for free at: www.planyourinternetsuccess.com 68 Copyright Jean Maurice Touboul July 2009 are dealing with and be realistic about offers that sound too good to be true. Like so many others, I‟ve made all the mistakes that I probably could make trying to find cheap traffic and you should learn from this experience. But most of all, apply this simple logic: if it sounds too good to be true, it probably is! And please, do not make the mistake of thinking that you know better or that Guru John Doe knows the secret of Internet traffic... 99.99 percent of the time this is simply not true. With this in mind, there are ways to make some money in arbitrage, but it requires work/research, common sense, and focus. As demonstrated in the example of a $1 click that could be re-sold on a CPA basis for $10 that is not realistic, could this work if you could resell these clicks for a $20 or $30 dollar CPA? Probably, but getting a $20-$30 dollar CPA is not easy. And even assuming that we could find one of those, the conversions would probably be low, since in all likeliness it involves a credit card conversion. Okay then, would it be plausible to assume that we could buy clicks at $0.45 and resell this traffic on a CPA basis for $15? Sounds more plausible? It is. Just check out the math. I‟m going to use as an example an actual test for a free survey that I am running on various search engines with Google as my reference. After a short test, my average cost for clicks is averaging $0.50 per click (CPC). So far, this has been a typical Google campaign with a conversion of around 10.3 percent on the average (the best conversions I have so far are 20 percent, while the worst stand at .05 percent I even have one that run at a dismal 0.0% on one of the top 50 ad networks… so much for that!) So far, the cost for this test is $193.40 for 386 clicks and 304 conversions according to Google. In reality, these 386 clicks resulted in only 41 actions, which consisted of a submission of information containing at minimum the following: Name (first and last) Age E-mail address State of Residence (US and Canada only) Level of Education Type of Housing Type of Vehicle Place of Employment In other words, the information described here has cost me $4.11 for each person who submitted it. This is obviously much higher than the $0.45 premise that I set up. So far, this is quite straightforward and simple math and someone reading this could say “So what?” and walk away... But wait… Did you ask the real question and are you putting your creative hat on? This is when work and research will pay off and when common sense and straight thinking comes into play in order to figure out Manuscript available for free at: www.planyourinternetsuccess.com 69 Copyright Jean Maurice Touboul July 2009 how to monetize these actions. In this “live” example, to cover my cost of $4.11, as well as make some money to pay for my overhead and (I hope) make a profit, I need to make substantially more than the $4.11. By the way, my test went on to cover other networks and channels of marketing with various results and costs that went down to $3.50 per submission and probably could go down substantially lower, but I will keep $4.11 for this example. Furthermore, I will have to account for a portion of this information not being valid (I assume 10 percent) and, more importantly, come to terms with the fact that, no matter what, a number of these people will never generate money or will opt out (I typically assume half). In other words, my cost is suddenly rising from a steep $4.11 per submission to an atrocious $9 per submission. Based on this, to break even and make a profit, I will have to make at least $20 from each submission. How can I do that? Well, let‟s take it one step at the time and look at one of the most obvious options: affiliate networks and what is known as “commission-based marketing.” Commission Based Marketing Commission-based marketing is not comparable to arbitraging since it involves a payout (typically on a CPA basis) that an advertiser makes to what is called an affiliate. For example, if an advertiser is selling shoes at $50 and an affiliate sends a buyer who will spend this money the affiliate would then get a percentage of the sale. Simple as that… In theory for an advertiser, affiliate marketing is one of the best way to market product since the advertiser pays only when an action (sale, lead, etc) is taken by a consumer. Hence the CPA (cost per action) model is by far the most cost efficient way to sell products and services, and acquire customers. However affiliate marketing is often poorly understood by advertisers and poorly represented by CPA networks. As a result, many companies that have affiliate marketing programs are bitterly disappointed by the results. The reason for this is that affiliate marketing is based on establishing relationships with affiliates, and that in order to do this successfully, companies must dedicate the “men–power” to succeed but often don‟t. Manuscript available for free at: www.planyourinternetsuccess.com 70 Copyright Jean Maurice Touboul July 2009 Simply joining a CPA network, no matter how reputable it may be, does not insure the success of an affiliate marketing program unless this CPA network offers to actively recruit affiliates on behalf of the advertiser. And when this is offered it is often done at a price. Notwithstanding the above, affiliate marketing is by far one of the most cost effective ways to acquire customers., However an advertiser must invest in its program by investing in its affiliates and the people who manage the program. From a publisher/affiliate perspective, the beauty of affiliate-based marketing is that an affiliate does not have merchandise, inventory, shopping carts, or pretty much anything. The affiliate makes his money from the percentage (or fee) that is paid to him in the form of commission or finder‟s fee. In some instances, the pay is based on other form of actions, such as a lead, the submission of an email address or, in some cases, as little as the submission of a zip code (known as “zip submits”). Of course, each one has a different price tag, but curiously enough if you look around you will find zip submits that pay as much as $0.75, which may sound a bit crazy, but if you can monetize what comes with it, why not (remember it‟s a numbers‟ game.)? Now, imagine for a moment that you were able to locate great offers that pay $20 per lead. I can tell that you‟re already smiling because you know that profit is at hand. And on this note, let‟s move on to our next section and become an affiliate and try to locate these “juicy” offers that may yield the kind of results that we must have to be successful. 21. Create Affiliate Accounts At this juncture, you have learned how to spend money on Web design, ISP, advertising, directory listings, etc., so it is time to start learning how you can make money. Affiliate marketing is the easiest way to start understanding how you can create affiliations that will drive traffic from your Web site to an advertiser‟s Web site and use someone‟s else‟s platform to track and account for each impressions, clicks and conversion and take care of paying you. A short history lesson first: affiliate marketing started with Amazon in the mid „90s, when Amazon realized that many people could tell others about Web site purchasing books for cheap at the site. The great idea that Amazon had was to create a simple interface where people could come and grab a banner and code, put it on their Web page, tell others, and get a commission on the sales that were made by the people who were referred by these “affiliates‟” Web sites. Barnes & Noble hired a company to do the same shortly after and the race was on. Manuscript available for free at: www.planyourinternetsuccess.com 71 Copyright Jean Maurice Touboul July 2009 In the late 90s, I was an executive with Commission Junction (CJ) and we launched the first ASP-based affiliate platform that offered both advertisers and publishers a place where they could exchange banners and get paid for traffic. I believe that one of the reasons for the success of CJ was that we were the first ASP affiliate marketing network, and, as a result, were able to offer much faster integration to merchants at very reasonable prices. The other critical factor to the success of CJ (and I believe it was even more important) was the perception by affiliates that CJ cared about them and that they would get paid for their work. Indeed this was, and to some degree continues to be, one of the most dismal aspects of this industry. Advertisers and merchants will try to avoid paying for leads or sales when they can or try to get away from their obligations by being dishonest with small (and not so small) affiliates. Unfortunately, while advances in tracking have made things much better today, abuses by some advertisers and so-called brokers or merchants continues to be a real problem. At the same token, abuses by publishers also is flagrant and is estimated to be as high as 20-25 percent of all traffic generated by affiliates and search engines for their clients. I believe that anyone who is running a campaign on the search engines will attest to that fact. With this in mind, it is critical for an affiliate to work with reputable companies. The good thing is that there are many these days with some of the biggest ones including the following networks: Linkshare Commission Junction (CJ) Google Affiliate Network Azoogle Shareasale Clickbank There are a great number of affiliate networks, and I try to keep an up-to-date list at one of my Web sites, www.affiliate-marketing-solution.com. I invite you to check it out. For the purpose of this example, I went to Azoogle to look at some of its most recent offers and came up with the following: Several “Video Professor” offers ranging from $66-$72– Action requires a user to give personal information and provide a credit card. A $72.00 offer from “Discover Card” – Action requires that a user complete required fields on an application page and successfully create a new credit card profile (in other word submit credit card information). A “Snoring Solution” offered at $32 – Action requires user to enter valid credit card. You probably see a pattern in these examples, and it shows that some kind of Manuscript available for free at: www.planyourinternetsuccess.com 72 Copyright Jean Maurice Touboul July 2009 purchase must be made, or at the very minimum credit card information is to be added. However, Azoogle also offers “leads” deals paying from $1.25 to $10 per lead depending on the complexity of the lead that is required. For example, I selected the following: An insurance company paying $4.25 per lead when a visitor provides information in five required fields on page one. I also found a $1.25 or $1.64 for a “makeup survey” as well as a milk survey on page one or page two - submit, respectively. What does this all mean? It means that all is not as cut and dry as some people would like you to think. It‟s not because you have a site with some smart content and that you‟ve managed to get some traffic that you will convert this traffic into buyers, leads or clicks, especially if your traffic is what I call transient traffic. In other words, traffic (or eyeballs as it used to be called) is made up of people who are reading something or looking at some pictures on your Web site and then move on. To really take advantage of traffic, you must find a way to have these visitors want to take an action. As a result, the question that you must ask yourself is: “Is my site geared to make visitors take action?” If you answer “Yes” then great. If you answer “No,” then you must ask yourself “What can I do to make visitors to my Web site want to take an action?” Here is an example of someone who used his thinking cap, along with some basic math, and came up with a simple solution and made some money online. This was a few years back when I was at CJ, and we were watching an entrepreneur in Asia whom I called “Hong Kong T”. Honk Kong T offered a free Tshirt to anyone coming to his site and registering with basic information including email and physical address. His traffic and conversions built up to something quite substantial within a very short time, and we decided to keep an eye on him, fearing that it was some kind of scam. However, people who came to the Hong Kong T Web site and registered received their T-shirt (he may have charged a couple of dollars for shipping), but nothing fraudulent was going on and he kept his account in the black. What we realized within a short amount of time is that Hong Kong T collected information from the people who came to his site to get a T-shirt (in order to qualify, one had to leave a first and last name, their e-mail and physical address, as well as a telephone number and other basic info). Equipped with this information Hong Kong T would promote advertisers‟ offers to these people. The advertisers were from within the CJ pool and “Hong Kong T” would send offers to his T-shirt customers on a regular basis and generated revenues this way. I suspect that he also sent promotions via snail mail as well, since he had their address and provided these people‟s telephone numbers to telemarketers. The numbers were not huge at the beginning, but slowly they grew into a sizable chunk of money and a very nice profit for Hong Kong T. Manuscript available for free at: www.planyourinternetsuccess.com 73 Copyright Jean Maurice Touboul July 2009 Furthermore, we figured that he must have done the same thing using offers from our competitors using Linkshare, Be-Free (defunct now as it was absorbed by CJ) as well as promoting other advertisers or merchants. In short Hong Kong T found a way to acquire customers who gave him their information for the price of a T-shirt and a small commission to an affiliate along with the CJ‟s fees (all combined these amounted to no more than $3-$4 per submission). In exchange Hong Kong T turned around and sold this information as leads or used them for his own mailings and e-mailing system and generated a minimum of $15$20 per user, or a cool $12-$16 per customer. Not bad! However, I also hope that, aside from the anecdote, you do see that this is very much the same principle as the example I gave you in the preceding chapter. If you recall, I was describing how I got users for $3.50-$4 per submission and finding offers to push to these people in order to generate revenues and cover the acquisition cost along with my overhead. Does that mean that giving away T-shirts for free is the solution? Maybe if you have the model to support it. What this example is set to illustrate is that using your imagination, you can find ways to create traction and action on your site and get people to do something and, as a result, general immediate or potential revenues for you. Interestingly enough, the “game” has not changed much since what we did eight or nine years ago. What has changed, however, is the way we manage this information, the ease with which we can now program Web sites, optimize database, serve images. As a result, we must be smarter and much more sophisticated. A few Web pages with just text or lists won‟t do anymore. You need to have something engaging that has the ability to optimize by user, IP, location, time or all the above. 22. Basic Optimization to Achieve Higher Conversions No matter what you do, you must test, experiment and optimize at all time. This is one of the very few things that you can do at no expense, and it is critical to your success. For example, try various combinations and approaches when you send offers to people who have registered on your Web site. For example, if you are offering content that appeals to men, make sure to use offers, images, and a tone that appeals to men. Apply the same principle for women, teenagers, 30-somethings, baby boomers, etc. Tailor your message to your audience‟s need and expectations. When you look at verticals and want to appeal to both sexes, you may consider tailoring this appeal differently for men and women by creating messages, banners as well as pages of your Web site that are specifically targeted at each of the sexes. Manuscript available for free at: www.planyourinternetsuccess.com 74 Copyright Jean Maurice Touboul July 2009 To go back to the car example, a call of action via a banner such as “Need a car for the growing family?” would draw people who, in all likeliness have children. Make certain that the landing page and other Web pages corresponding to your demographics are specifically designed to their expectations with, for example, the latest in minivans or SUVs, as well as safety features for children, cost per mile, insurance rebate if it applies, additional family services or dealers‟ offers, etc. The idea behind all this is to “qualify” and “funnel” (an expression that you may have seen in the online marketing circuits) as much traffic as possible toward specific areas of a Web site that is designed to answer the needs and expectation of your target audience. You can find examples of what I mean on the Internet if you look at online stores such as Amazon, Barnes &Noble and others. I It all comes down to the following: Ideally three pages and as few clicks as possible that consist of the following: Home Page: Must be Attractive and Funnel Potential Buyers to Customized Areas of your Web Site Product Page: Show Product in its Best Light with Option to Review Specs or Information and Make it Irresistible Action Page: Turn Excitement from Potential Buyer into Action (Not Necessarily a Sale) Examples of this can be seen at some of the most popular computer companies‟ Web sites as shown below: Pretending to be shopping online for a computer (not sure of the type) and looking at three major brands, I Googled these major computer brands, conducting a basic search using a combination of keywords as follows: ”name_of_company” followed by the keyword “computer.” This was used in all three instances to be fair to these brands as far as what page would show up. The result was a typical Google list from which I clicked on the first listing showing the company name in the Web address (as in www.company_name.com/whatever). The result of this click on the listing is what you see below with, in all instances the company‟s home Page. The questions that I asked before apply here: get They are a) Is the page attractive and b) Does it funnel potential buyers to the right place? Manuscript available for free at: www.planyourinternetsuccess.com 75 Copyright Jean Maurice Touboul July 2009 Brand 1: Manuscript available for free at: www.planyourinternetsuccess.com 76 Copyright Jean Maurice Touboul July 2009 Brand 2 Brand 3 Manuscript available for free at: www.planyourinternetsuccess.com 77 Copyright Jean Maurice Touboul July 2009 Let‟s try to answer the first question (attractive home page)? a) Attractiveness of the Web site: It is fair to say that all three companies have a well thought through and beautifully designed Web site, and while Brand 1 uses a more “product-oriented” page, its home page is excellent. Ok, let‟s look at the site‟s ability to funnel potential customers? b) Easily funnel customers: This is where I believe there are some dramatic differences between these three sites that will probably impact the way people act. Let‟s take a closer look at the three approaches: Brand 1 offers a promotion for a printer, but we don‟t care since we are looking for a computer. Right underneath this promotion, we are presented with the option to select products with for option laptop, desktop, etc. Bingo! Brand 2 offers an immediate selection for a visitor to make between business and home computers with search options underneath each. This is a great approach but, in my opinion it has a disadvantage vis-à-vis Brand 1, since it adds one click to my search. After all, I will have to click on home or business first before being presented with computers to select from. On the other hand, if I were looking for a business computer, this approach may be more effective. As a result, let‟s call it a draw between Brand 1 and 2. Brand 3 offers… hmmmm… There is nothing in terms of selection for the type of computer that I would like to see. No laptop, no desktop icon or list to select from. I am not sure how I am going to find what I want unless I click on computers, or via the search. In my view, this is a mistake that guarantees that unless someone comes to the site with the express purpose of buying this brand‟s computer, it has a tremendous disadvantage when compared to brand 1 or Band 2. Some observations before we continue: In this example, I used brands that are well known and with tremendous name recognition and gigantic marketing budgets that ensure that they are seen everywhere it counts and beyond. And while you may think that this does not apply to you, a sole entrepreneur with limited (or no) budget, think again. Here is why: imagine for a moment that Brands 1, 2 and 3 offered the exact same product. Which one would you select? Based on my experience, Brand 1 or 2 would be favored by a small margin compared to 3. And no matter how small this margin maybe, it adds up and end up making the difference between success and failure. Note that Brand 2 is a very well known company with a very active business division. This probably is why it decided to go with offering an option for a home system or business system. Manuscript available for free at: www.planyourinternetsuccess.com 78 Copyright Jean Maurice Touboul July 2009 We can continue this exercise and go to page two and three of these sites, but I believe that by now you should get a sense of what I am trying to demonstrate. You must be extremely aware of what you show and what you do to make visitors take some kind of action. Their questions or needs to go beyond the page they are on should be intuitive. If someone has to look for a button or something to take him to another page where he may find what he‟s are looking for, chances are this person will be gone before you know it. And you must do all this in such a way that it appears natural and conductive to helping your visitors find what they want when they want. Last note: Another obvious observation here is that the more you know about your visitors, the better you will be able to tailor your Web sites, pages, offers, etc. For example, do you target by gender, age, Zip code, car driven, habitat, etc.? There are hundreds of variables that you may want to take into consideration, depending on the offer you want to promote and the way you want to approach the design of you pages. Unfortunately, there is no one single formula for all and this is why the workbooks in Volume 2 and the online seminars that are offered are critical. During this time, we will look at every entrepreneur‟s Web site problem and, as a group (or individually), help each other solve these problems via constructive criticism and brain storming. While this is very challenging for some, it is an irreplaceable and invaluable approach to making your Web site and business the best it can be, and complete the best possible plan of action that will insure your success. 22. Lead Generations, Sales Referral and the Search for Higher Payout Once you have optimized your Web site and other Web pages you will be able to create “action pages.” These action pages are critical because they are the most difficult pages to get visitors to go to and probably the pages with the most drop-out. Typical examples of this page include: a) A page where a banner or text invites visitors to click, and be taken to an online store where they will be able to buy something. In exchange for this you, the affiliate, will get a commission. b) A product link and shopping cart allowing the affiliate (or advertiser) to sell his or her product. This is done in order to better manage visitors‟ requests and offer exactly what they are looking for as opposed to a simple company banner. This can come as a “product feed” and is delivered to your site in many ways and allows you to “keep” your visitors within your site until they click on “check out.” Manuscript available for free at: www.planyourinternetsuccess.com 79 Copyright Jean Maurice Touboul July 2009 c) A “registration page” that you host on your Web site (it is pulled from another Web site, in some instances) and where visitors provide information in exchange for getting something such as a newsletter, updates, offers, software, gifts, incentives, etc. Those are three examples of action pages and we are going to explore in greater detail below each of the options. Option a) - In this instance, the goal is to complement the content of a Web site with ads (text, banner, etc.) or simple text links that are relevant (in context) with the topic covered and that will generate clicks. The hope here is that some of these clicks will generate sales or actions at an advertiser‟s Web site that will convert into a commission or a payment to you upon completion by the visitor of a required action (lead, email submit, etc.). This is probably the easiest way to set up revenue streams for a Web entrepreneur, since banners and text ads are available in great numbers and from many affiliate marketing network or company programs. Lists of networks are available from www.affiliate-marketing-solution.com. However, these types of links are by far the least interesting options, and the reasons for this are simple. As soon as one of your visitors clicks on a banner on one of your pages, you have no idea what happens to this person. He or she may land on an outdated or old page of an advertiser, or worse, get an error from the network indicating that the advertiser has been de-activated. But even if this person lands on the advertiser or merchant‟s Web site, you have no control over how well this store is designed, how fast it will display the merchandise advertised or how well it performs. It may be a very slow Web site that takes forever to load pages, or that has a horribly complicated shopping cart. If so, your visitors will drop out and you will lose any hope of getting a commission. Additionally, some online merchants have been known to be somewhat reluctant at paying commissions and unless you work with a reputable merchant or affiliate network like CJ or Linkshare, you may be in for a surprise. Advertisers or merchants may only pay commissions for the first time buyer, so if someone comes back through your Web site and orders something again, you will not get any commission. Finally, while your visitors may actually go through your site to an online store, make a purchase and the commission is credited, you may end up getting nothing because some smart affiliate has placed an affiliate cookie on your visitor‟s computer that override yours when the visitor reach the “Thank You” page. Cookie hijacking is supposed to have been eradicated, but I saw an example of this not so long ago, so beware. Manuscript available for free at: www.planyourinternetsuccess.com 80 Copyright Jean Maurice Touboul July 2009 Option b) – In this approach, while the concept is similar to option a), the affiliate features the product that this advertiser or merchant sells on his Web site. This is accomplished in a number of ways and the easiest include a short code snippet that you put on your page which “pulls” the product that is offered from this merchant onto your Web page. The advantage over banners and text ads is that you show merchandise and you control how the merchandise is found by a visitor and to a lesser degree how it is displayed. I say “to a lesser degree” because the customization provided by the advertiser may be limited to specific colors and size as well as displays. Regardless, this is a great advantage when compared to banner and text ads, since it shows specific products. As a result, the risk of losing a visitor is somewhat minimized. Alternatively, problems may still arise when visitors click on products and are taken to the shopping cart of an advertiser that may have a totally different look and feel (to say nothing of domain name). Option c) - In this instance, you are (to some degree) master of your destiny and can manage how and what your visitors will see throughout their experience on your Web site. The goal here is to have a registration page where the visitor gives you permission to pass on his or her information to a third party. The benefits are tremendous since you not only will pass on this information but, more importantly, you will retain this information as well for your own usage. A few notes of warning: If you pass on your visitor (client) information to a company that will turn around and sell it to anyone ready to pay a few pennies, this e-mail address soon will be burnt and unusable for any future offers that you may want to send. Some companies don‟t care for this approach, since they estimate that they can squeeze the maximum amount of money on someone‟s information within the first few days of acquiring this information. However, the trend today is in acquiring quality leads (and I personally believe that this is the right approach) in order to monetize a customer over much longer periods of time. As a result, I would highly recommend that you provide leads knowing how this lead will be used and if it will be re-sold or shared with others and to check to ensure that your trust is not being abused. By the way, if you do what is called a co-registration, you will need some programming skills or assistance to capture users‟ information and pass it on to the company with whom you share this visitor‟s registration. Co-registration is the typical form that you see on, for example, an educational Web site or job board and which offers to provide you with information on various online universities. Users fill out the information and click the submit button, but stay on the same Web site. Manuscript available for free at: www.planyourinternetsuccess.com 81 Copyright Jean Maurice Touboul July 2009 In the background, code has been created to capture this information and send it to the online university you selected either in real time or via timed batches. This is a lead, and in this example, the job board receives a payment. Again the beauty of option c) is to allow you to 1) control the environment at all times, 2) capture your visitor‟s information and 3) keep your visitor within your Web site. Finally, be careful of incentives, such as freebies for your visitor if he/she clicks on an offer of fill out a form, since many advertisers do not allow incentivized offers. In conclusion, while the lead is the best option, as far as I am concerned, all three options should be used depending on how your Web site is laid out and what you are trying to do within each page. As a matter of fact, you should consider these options even if you are an advertiser and only offer products or services on your Web site. However, when and where these are used is critical. When Web pages are content-oriented and include information about specific products, you should include links to that product within your Web site or, if need be, to another advertiser‟s page (always try to keep your visitors on your Web site, though). You may want to include banners for offers that are relevant or complement your own offers. That approach is also fine, but keep in mind that it costs you to bring visitors to your Web site and you do not want to send them away for a few pennies. No matter what, you should always have a form for your visitors to fill out. This form may be associated with an offer of an online degree or simply to receive your newsletter, email, etc. Regardless of what it is, provide this option on as many pages as you can (and, if possible, on all pages). Ready for more? Go to the next part... Manuscript available for free at: www.planyourinternetsuccess.com 82 Copyright Jean Maurice Touboul July 2009 While creating this document, I came across a number of very good resources that complement quite well with what I discussed in the preceding paragraphs. These resources complement those resources that I list in my previous pages quite well, and also offer some very nice alternatives. Resources Covered (Read all or click on the resource of your choice to go directly its details): 1 Page Rank Resources 2 Linking Resources 3 Keyword Resources 4 Site Map 5 Search Engine Resources 6 HTML Resources 7 HTML Resources 8 Domain Related 9 Web Stats Resources 10 Google Specific Resources 11 Web Site Design and Tools 12 Keywords (Additional Resources) 13 Newsletters and Articles 14 ISAPI Rewrites 15 Link Exchange 16 Search Engine Submissions 17 Miscellaneous Resources I hope you'll appreciate this list and find it useful. RESOURCES Page Rank 1) Rank Checker (Ranking Tool - http://www.iwebtool.com/rank) - Get an overview of your Web site's ranking. 2) Page Rank Lookup (PageRank Lookup - SEO Tools - Search Engine Optimization, Google Optimization - http://www.seochat.com/seo-tools/pageranklookup/) - Check the page rank for a Web site. Manuscript available for free at: www.planyourinternetsuccess.com 83 Copyright Jean Maurice Touboul July 2009 3) Google PageRank Prediction (PageRank Prediction - Predict Page Rank Predictor - http://www.iwebtool.com/pagerank_prediction) - Check predicted PR of a site. 4) Multi-Rank Checker (Rank Checker - http://www.iwebtool.com/multirank) - View your Google PageRank and Alexa ranking in bulk. 5) PageRank Checker (PageRank Checker - Check Your Google Page Rank http://www.iwebtool.com/pagerank_checker) - View your Google PageRank on different Google servers. Links Related 1) Reciprocal Link Check (Reciprocal Link Checker http://www.webconfs.com/reciprocal-link-checker.php) - Check whether your link partners are linking back to your Web site. 2) Link Popularity Checker (LinkWorth | LinkQuote - Text Link Quote http://www.linkworth.com/link_popularity.php) - A popularity score given to a Web site based on inbound links. 3) LinkPrice Lookup (LinkWorth | LinkQuote - Text Link Quote http://www.linkworth.com/tools/price-quote.php) - Check the price of your link. 4) Link Price Calculator (Link Price Calculator - http://www.webconfs.com/linkvalue.php) - Another tool for checking the price of links. 5) Link Checker (http://www.ranks.nl/cgi-bin/ranksnl/tools/checklink.pl) - Check your links to see if they are still valid or not. 6) Link Popularity (Link Popularity - SEO Tools - Search Engine Optimization, Google Optimization - http://www.seochat.com/seo-tools/link-popularity/) - Checks the total number of Web pages that link to a Web site. 7) Link Price Calculator (Link Price Calculator - SEO Tools - Search Engine Optimization, Google Optimization - http://www.seochat.com/seo-tools/link-price/) Help to determine the approximate amount you should be paying (or charging) per month for a text link (ad) from each and every page of the specified Web site. 8) Site Link Analyzer (Site Link Analyzer - SEO Tools - Search Engine Optimization, Google Optimization - http://www.seochat.com/seo-tools/site-link-analyzer/) Analyze a given Web page and return a table of data containing columns of outbound links and their associated anchor text. 9) URL Rewriting (URL Rewriting - SEO Tools - Search Engine Optimization, Google Optimization - http://www.seochat.com/seo-tools/url-rewriting/) - Convert dynamic URLs into static looking HTML URLs. Manuscript available for free at: www.planyourinternetsuccess.com 84 Copyright Jean Maurice Touboul July 2009 10) Link Extractor (Link Extractor - http://www.iwebtool.com/link_extractor) - Extract links from a specific Web page. 11) Link Shortener (Link Shortener - Short/Shortcut Link - Hits Counter http://www.iwebtool.com/link_shortener) - Shorten a Web address. 12) Backlink Anchor Text Analyzer (http://www.webconfs.comURLnchor-textanalysis.php - http://www.webconfs.comurlnchor-text-analysis.php/) - Check link text used by your backlinks to link to your Web site. Keyword related 1) Keyword Verification (Search Engine Placement Check - Marketleap Search Engine Verification Tool - http://www.marketleap.com/verify/default.htm) - Checks to see if your site is in the top three pages of a search engine result for a specific keyword. 2) Keyword Density Analyzer (Mark Horrell - Keyword density analyser http://www.markhorrell.com/tools/density.asp) - Another SEO tools for keywords. 3) Keyword Cloud (Keyword Cloud - SEO Tools - Search Engine Optimization, Google Optimization - http://www.seochat.com/seo-tools/keyword-cloud/) - A visual representation of keywords used on a Web site. 4) Keyword Density (Keyword Density - SEO Tools - Search Engine Optimization, Google Optimization - http://www.seochat.com/seo-tools/keyword-density/) Another SEO tool for checking keyword density. 5) Keyword Difficulty Check (Keyword Difficulty Check - SEO Tools - Search Engine Optimization, Google Optimization - http://www.seochat.com/seo-tools/keyworddifficulty/) - See how difficult it would be to rank for specific keywords or phrases. 6) Keyword Optimizer (Keyword Optimizer - SEO Tools - Search Engine Optimization, Google Optimization - http://www.seochat.com/seo-tools/keywordoptimizer/) - Optimizer your keywords with this tool. 7) Keyword Suggestion (Keyword Suggestion Tool http://www.iwebtool.com/keyword_suggestion) - Find related keywords matching your search. Site Map 1) XML-Sitemaps (Create your Google Sitemap Online - XML Sitemaps Generator http://www.xml-sitemaps.com/) - Build your site map online (XML, ROR, Text, HTML). Manuscript available for free at: www.planyourinternetsuccess.com 85 Copyright Jean Maurice Touboul July 2009 2) GsiteCrawler (Google Sitemap Generator for Windows: GsiteCrawler http://gsitecrawler.com/) - Google (and Yahoo!) Sitemap Generator for Windows. 3) Validate XML Sitemap (Google XML Sitemap Validator - XML Sitemaps Generator - http://www.xml-sitemaps.com/validate-xml-sitemap.html) - Search Engine Optimization Tool for validating your XML sitemaps. Search Engines 1) Google Analytics (http://www.google.com/analytics/) - Tells you everything about your visitors. 2) Google Banned Checker (http://www.iwebtool.com/google_banned) - Check whether a site is banned by Google or not. 3) Search Engine Bot Simulator (http://www.xml-sitemaps.com/se-botsimulator.html) - SEO tool to simulate search engine parsing of Web pages and display discovered links. 4) Indexed pages (http://www.seochat.com/seo-tools/indexed-pages/) - Check the number of indexed pages for your blog. 5) Spider Simulator (http://www.seochat.com/seo-tools/spider-simulator/) Simulates a search engine by displaying the contents of a Web page. 6) Search Engine Friendly Redirect Checker (http://www.seochat.com/seotools/redirect-check/) - Checks the exact HTTP headers that a web server is sending with an HTTP response. 7) Search Engine Position (http://www.iwebtool.com/search_engine_position) Locate your search listings on Google and Yahoo! 8) Search Listings Preview (http://www.iwebtool.com/search_listings_preview) Preview your Web site on Google, MSN and Yahoo! Search. HTML Resources 1) HTML Encrypt (http://www.iwebtool.com/html_encrypter) - Hide your HTML source code. 2) HTML Optimizer (http://www.iwebtool.com/html_optimizer) - Optimize and clean your HTML source code. 3) HTTP Headers (http://www.iwebtool.com/http_headers) - Extract the HTTP headers of a web page. 4) HTTP Headers Viewer (http://www.xml-sitemaps.com/http-headers-viewer.html) Check HTTP headers for any specific URL. Manuscript available for free at: www.planyourinternetsuccess.com 86 Copyright Jean Maurice Touboul July 2009 5) Meta-tags Extractor (http://www.iwebtool.com/metatags_extractor) - Extract metatags information from a Web page. 6) Meta Tags Generator (http://www.iwebtool.com/metatags_generator) - Generate and configure your meta tags. 7) META Analyzer (http://www.seochat.com/seo-tools/meta-analyzer/) - Analyze a Web site's meta tags. 8) Meta Tag Generator (http://www.seochat.com/seo-tools/meta-tag-generator/) Help you to generate meta tags. 9) Source Code Viewer (http://www.iwebtool.com/code_viewer) - View the source code of a page. Domain Related 1) Alexa Traffic Rank (http://www.iwebtool.comURLlexa_traffic_rank) - View and compare Alexa Ranking graphs. 2) Domain Age Tool (http://www.webconfs.com/domain-age.php) - Find out the age of your competitors‟ domains. 3) Domain Stats Tool (http://www.webconfs.com/domain-stats.php) - Get all kind of statistics of your competitors‟ domains. 4) Domain Availability (http://www.iwebtool.com/domain_availability) - Check the availability of domains. 5) Domain Look-up (http://www.iwebtool.com/domain_lookup) - Retrieve a range of information about a domain. 6) Domain “Whois” (http://www.iwebtool.com/whois) - Retrieve domain “whois” information. 7) Instant Domain Checker (http://www.iwebtool.com/instant) - Instantly check the availability of domains. 8) Ping Test (http://www.iwebtool.com/ping) - Check the presence of an active connection. 9) Reverse IP/Look-up (http://www.iwebtool.com/reverse_ip) - Resolve a host to an IP address. 10) Server Status (http://www.iwebtool.com/server_status) - Check if your Web site is online or offline. Manuscript available for free at: www.planyourinternetsuccess.com 87 Copyright Jean Maurice Touboul July 2009 11) Web site Speed Test (http://www.iwebtool.com/speed_test) - Find out how fast your Web site loads. 12) What Is My IP Address (http://www.whatismyipaddress.com/) - Shows your IP address. 13) IP to City (http://www.webconfs.com/ip-to-city.php) - Determine the country, city, latitude and longitude of an IP address. 14) Web site to Country (http://www.webconfs.com/website-to-country.php) Determine the country in which the specified Web site is hosted. Web Stats 1) Statcounter (http://www.statcounter.com/) - Free web tracker. 2) HiStats (http://www.histats.com/) - Real time updated Web stats service. 3) Addfreestats (http://www.addfreestats.com/) - Free Web site statistics. Google Specific 1) Reporting Spam to Google -http://www.google.com/contact/spamreport.html 2) Use Google to search your Web site - http://www.google.com/services/free.html 3) Submit your Web site to Google - http://www.google.com/addurl.html 4) Monitor Keyword Phrases - http://google.com/webalerts (This is neat to check out; however it does not help that much.) 5) Google's Guidelines for Webmasters http://www.google.com/webmasters/guidelines.html (A must-read for new users.) 6) Facts for Webmasters - http://www.google.com/webmasters/facts.html 7) Having Trouble? Contact Google Directly http://www.google.com/ads/offices.html Web site Design & Tools 1) Free forms for your Web site TFMail - http://nms-cgi.sourceforge.net/ 2) Validate Your HTML - http://validator.w3.org/ Manuscript available for free at: www.planyourinternetsuccess.com 88 Copyright Jean Maurice Touboul July 2009 3) HTTP Error Code Meanings http://www.searchengineworld.com/val...errorcodes.htm 4) Keyword Tracking - http://www.digitalpoint.com/tools/keywords/ 5) Link Checker - http://dev.w3.org/cvsweb/~checkout~/...0charset=utf-8 (http://dev.w3.org/cvsweb/%7Echeckout...0charset=utf-8) 6) Search Engine Relationship Chart - http://www.bruceclay.com/web_rank.htm Bruce Clay does an excellent job of keeping this updated. 7) Link Popularity Checker (Uptime Bot) - http://www.uptimebot.com/ 8) Character Counting - http://a1portal.com/freetools/charcount.htm (This is great when optimizing your title or meta tags.) 9) Converting Hex to Dec or Is-a-Versa http://www.hypersolutions.org/pages/hex.html#DectoHex 10) ASCII-Dec-Hex Conversion Code Chart http://www.sonofsofaman.com/misc/ascii/default.asp 11) ASCII-HTML View Conversion Chart http://a1portal.com/freetools/asciicodes.htm (This is an excellent resource when placing ASCII code on your Web site. Remember to use the correct character encoding.) 12) Ascii Chart in .GIF Format - http://www.jimprice.com/ascii-0-127.gif 13) Customer Focus Tool - http://www.futurenowinc.com/wewe.htm (Tells you whether your Web site is focused on your customers or not.) 14) Dead Link Checker - http://www.dead-links.com/ (Does not crawls links within a JavaScript frame.) 15) Adsense Simulator - http://www.digitalpoint.com/tools/adsense-sandbox/ (This will give you an idea of what ads will be displayed on your Web site before you place them.) 16) Google Page Rank Calculator http://www.webworkshop.net/pagerank_calculator.php (This is an advanced tool for finding out what you need to get your PR to the next level.) 18) Page Rank Finder - http://www.seo-guy.com/seo-tools/google-pr.php (This is a great tool to find quality Web sites with good PR for Web site exchange. This tool only looks at the homepage not the link pages. This tool looks at 10 pages or 100 results.) Manuscript available for free at: www.planyourinternetsuccess.com 89 Copyright Jean Maurice Touboul July 2009 19) Future Google PR - http://www.searchengineforums.com/ - This is an article that tells you what data center your Google PR is updated on first. 20) Keyword Analysis Tool - http://www.mcdar.net/ - This tool is a must. It's quick and easy to use. 21) Keyword Density Analyzer - http://www.webjectives.com/keyword.htm 22) Keyword Difficulty Checker - http://www.searchguild.com/cgi-bin/difficulty.pl (You will need a Google API for this one.) 23) Free Google API - http://www.google.com/api 24) Rocket Rank - http://www.rocketrank.com/ - This will only check the top 20 of the following SE's: " All The Web,” "DMOZ,” "AltaVista,” "Overture,” "Excite,” "Web Crawler,” "HotBot,” " Lycos,” "What U Seek,” "Yahoo!" Keyword Suggestion Tools 1) WordTracker & Overture Suggestions http://www.digitalpoint.com/tools/suggestion/ - This is the best one of the three. 2) AdWords Suggestion - https://adwords.google.com/ 3) Link Analyzer - http://www.scribbling.net/analyze-web-page-links - Analyze the ratio of internal links vs. external links. This is a good tool when determining page rank leakage. 4) Link Appeal - http://www.webmaster-toolkit.com/link-appeal.shtml (Want to know whether or not you actually want your link on that page?) 5) Link City - http://showcase.netins.net/web/phdss/linkcity/ (This place has EVERY tool under the sun for everything you could ever possibly want.) 6) Link Reputation - http://198.68.180.60/cgi-bin/link-reputation-tool.cgi (Reveals back links pointing to the target URL, along with a link survey for each back link.) 7) Google PR Tools - http://www.thinkbling.com/tools.php (This guy has tons of fantastic tools. He is not as popular as some of the rest, but the tools are great.) 8) Protect Your E-mail Address http://www.fingerlakesbmw.org/main/flobfuscate.php (Obfuscates your e-mail so spambots don't pick it up from the Internet.) 9) Digital Points Ad Network - http://www.digitalpoint.com/tools/ad-network/?s=2197 – This is best for use after using all of the tools and more on this page. This has helped out the rankings faster than anything else. Manuscript available for free at: www.planyourinternetsuccess.com 90 Copyright Jean Maurice Touboul July 2009 10) Sandbox Detection Tool - http://www.socengine.com/seo/tools/sandbox-tool.php - Is your Web site being sandboxed? 11) Spider Simulation - http://www.submitexpress.com/analyzer/ - See what the spider sees on your Web site. 12) SEO-Toys - http://seo-toys.com/ - These are some things that I had in my favorites. Some of them are okay. 13) Multiple SEO Tools - http://www.free-seo-tools.com/ - This Web site has a variety of misc. tools that you can use to better your search engine rankings. 14) Bot Spotter - http://sourceforge.net/projects/botspotter - This is a phenomenal script that will track what bots hit your Web site at what times (runs on PHP enabled Web sites). 15) Net Mechanic - http://www.netmechanic.com/toolbox/power_user.htm - This will break your Web site down and alert you of any errors of which you may be unaware. 16) Stat counter - http://www.statcounter.com/ - This will track your clients throughout the dynamically created pages of your Web site. This is a free service. 17) Dr. HTML - http://www.fixingyourwebsite.com/drhtml.html - This will test your Web site for any errors and tell you how to fix them. 18) Page Rank Calculation - http://www.sitepronews.com/pagerank.html Newsletters & Articles 1) Site Pro News - www.sitepronews.com 2) In Stat - http://www.instat.com/ (This offers some decent insights) 3) Page Rank Explained - http://www.webworkshop.net/ 4) Search Engine Ratings and Reviews - http://searchenginewatch.com/reports/ 5) Database of Robots - http://www.robotstxt.org/wc/active/html/index.html (Ever wondered about the spiders that are out there?) ISAPI Rewrites 1) URL "Replacer" - (Free) - http://www.motobit.com/help/ 2) Mod Rewrite2 - ($39.90US) - http://www.iismods.com/url-rewrite/index.htm Manuscript available for free at: www.planyourinternetsuccess.com 91 Copyright Jean Maurice Touboul July 2009 3) URL Rewrite - ($23 EUR) - http://www.smalig.com/url_rewrite-en.htm Link Exchange 1) Links Manager ($20 US /mo)- http://linksmanager.com/cgibin/cook/control_panel.cgi (This is great for the beginner; however, you will need to make major adjustments to your pages manually in order to ensure "PR" page rank throughout. Otherwise, you will end up with 20 pages with no PR and one page with some kind of PR.) 2) Page Rank Finder - http://www.seo-guy.com/seo-tools/google-pr.php 3) Link Appeal - http://www.webmaster-toolkit.com/link-appeal.shtml Search Engine Submissions 1) Submit Express - http://www.submitexpress.com/newsletters/dec_15_00.html (A lot of people utilize this service. I don't) 2) Alexa – http://www.alexa.com/siteinfo/ 3) AOL - http://search.aol.com/aolcom/add.jsp 4) DMOZ Dummies Guide - http://www.dummies-guide-to-dmoz.org 5) DMOZ Instructions - http://dmoz.org/add.html 6) DMOZ Resource Forum - http://resource-zone.com/forum/showthread.php?t=396 (This is where you go when your Web site doesn't show up in DMOZ after you have submitted; Make sure to read the rule on how to request information). 7) ExactSeek - http://www.exactseek.com/freemember.html 8) Google - http://www.google.com/addurl.html 9) Yahoo! http://submit.search.yahoo.com/free/request (You must have an account). 10) Yahoo! Directory Help - http://docs.yahoo.com/info/suggest/appropriate.html 11) Yahoo! Express Submit TOS - https://ecom.yahoo.com/dir/express/terms 12) Yahoo! Submit Help - http://help.yahoo.com/help/us/dir/su...uggest-01.html 13) MSN - http://beta.search.msn.com/docs/submit.aspx? Manuscript available for free at: www.planyourinternetsuccess.com 92 Copyright Jean Maurice Touboul July 2009 Miscellaneous 1) FEED Validator (http://www.feedvalidator.org/) - For Atom and RSS. 2) W3C Markup Validation Service (http://validator.w3.org/) - Check for conformance to W3C Recommendations and other standards. 3) Kontera Ads Preview (http://www.webconfs.com/kontera-preview-tool.php) Preview Kontera Ads on your Web site. 4) Online spell checker (http://www.markhorrell.com/tools/spellcheck.asp) - Simple online spell checking tools. 5) Browser Screen Resolution Checker (http://www.markhorrell.com/tools/browser.shtml) - Shows what your site looks like with different screen resolutions. 6) Your Browser Details (http://www.iwebtool.com/browser_details) - View your IP address and your browser details. 7) Anonymous Emailer (http://www.iwebtool.comURLnonymous_emailer) - Send emails to users anonymously. 8) MD5 Encrypt (http://www.iwebtool.com/md5) - Encrypt text to MD5. 9) Online Calculator (http://www.iwebtool.com/online_calculator) - A simple online calculator. 10) ALink Reciprocal Link Checker (http://www.info-pack.com/alink/) 11) AMeta Meta Tag Editor (http://www.info-pack.com/ameta/) 12) XML Site map Maker (http://www.xmlsitemapmaker.com/) 13) RSS Feed Maker (http://www.rssfeedmaker.biz/) 14) Web Page Size Checker (http://www.info-pack.com/pagesize/) These resources are for you to use as the need arises. Do not spend too much time trying to understand and compare all these at once. They are tools and should be used as such. I suggest that you create a spreadsheet and, as you check some of these resources, give each one with your own comments or rating. Doing this will pay off in the long run and it will help you remember what to do by providing you with a quick reference of each service. Manuscript available for free at: www.planyourinternetsuccess.com 93 Copyright Jean Maurice Touboul July 2009 That’s about it for Volume 1, so what’s next? By now, you should have enough information to get going with your Web site and start conducting e-commerce, using whatever tools you have selected within the preceding pages. As explained in the beginning of this document, Volume 1 of Plan your Internet Success! contains the knowledge that you need to do exactly that. Volume 2 consists of workbooks that are designed for advertisers or publishers, and address issues unique for each. It also dives into marketing and e-commerce on the Net in much greater detail, looking at issues that are specific to individual Web entrepreneurs. Additionally, Volume 2 provides the basis for creating complex datadriven e-commerce or content sites using CRM tools, database, and looking at various programming languages to do this. Finally, it offers a step-by-step guide and tasks that are directly related to your business needs and to your success. However, since Volume 2 is not a “one size fits all” solution the format is not a narrative as you have just experienced with Volume 1. As mentioned earlier, it is a workbook that each individual will be able to tailor, based on his or her own personal needs and for which specific guidance is indispensible. Additional items that will be included in Volume 2 are: - The real cost of CPM, CPC and/or CPA, comparing all the major networks from Google (of course) and Yahoo! to MIVA, Chikita, 7Search, or Kanoodle (all together we‟ll look and compare some 15-20 ad networks). - It will address a key issue for any Internet entrepreneur, including how to drive large amounts of traffic to your Web site and get your investment back. - It will explain how to write email copy and find resources for writing anything from content for your Web site or blogs to press releases and everything else. - We‟ll look into outsourcing pretty much anything you need as well as in-sourcing (you‟ll be surprised at how easy it is to do). - We will also review how to use services like, data feeds for product, SSL, API, email lists management solutions, including managed or outsourced delivery or emails and frequency. Manuscript available for free at: www.planyourinternetsuccess.com 94 Copyright Jean Maurice Touboul July 2009 - We will explore critical issues such as privacy rights, opt-in and double opt-in, usage of information, CAN SPAM regulations, and all related legal, corporate and administrative issues of which you should be aware. - Volume 2 will explore other options for creating affiliations and selling traffic through more complex deals that include email, lead generation, etc. - Of critical importance, this prt of the course comes with the option to discuss oneon-one -- and in groups -- how to turn all these concepts into a successful business. These are not pre-recorded videos that are a one-size-fits-all solution but are tailored to address each entrepreneur‟s unique problems. These sessions are LIVE, and are conducted in real time, one-on-one or with people who, just like you, are looking to launch or improve their online business. We match the people in these sessions, based on their level of knowledge and understanding, as well as their type of business in order to avoid any conflict between similar business models. Equipped with the knowledge that you‟ve received so far, Volume 2, combined with the live sessions, will provide the kind of knowledge and expertise as well as support that can never be replaced with words on paper. This is something that I feel is absolutely necessary to ensure your success. My goal in offering these two courses and complementing it with live sessions is to allow you to take your vision and turn it into a successful online business. By the way, you don‟t have to do any of this; the Volume 2 workbook is also FREE, and these sessions are totally optional. If you feel that you can do it all on your own and don‟t need the live sessions, you can request a copy of Volume 2 and I will gladly send it to you. Manuscript available for free at: www.planyourinternetsuccess.com 95 Copyright Jean Maurice Touboul July 2009 Affiliate: A Web site owner who is affiliated to one or several advertisers and features these advertisers products on his or her site via links. You also will see me use the word “Publisher” in place of “affiliate.” I use them in the same way. Advertiser: An entrepreneur who has product or services to sell and who advertises them online via affiliates or on search engines. I also use the term merchants, since advertisers may be an ad agency working on behalf of merchants. SEO (Search Engine Optimization): Optimization of Web sites and Web pages in order to insure that search engine spiders will identify the category of your Web site and classify you properly and under critical keywords. SEM (Search Engine Marketing): Typically pay-per-click for keywords on a search engine. Crawler (also known as spider) - A script that allows search engine and directories where you site is submitted to visit your Web site and tag and organize the information that is available via meta tags, title, keywords, content, links, number of pages, etc. Meta Tags - A set of code designed to provide critical information about a Web site and Web page to a spider CPM – Cost per thousand impressions (a $5 CPM figure means that an advertiser will pay $5 every time his ad is called [shown] on a publisher‟s page. CPC – Cost per click. CPA – Cost per action (An action can be anything that is defined by an advertiser as an action taken by a visitor – as a result, action may be as simple as requiring that users enter their Zip codes in an input box and submit. In some cases, such as credit cards, they may be as complex as requiring a user to apply and be qualified, and then requiring that the card be used within a set period of time.) CPL – Cost per Lead (a form of CPA). Commission – A fee paid to an affiliate when a qualified action is completed by an individual who was sent to an advertiser‟s Web site from an affiliate Web site. Margins – The percentage or difference between your cost (all inclusive) and the sale price of a service or product. Domain Name – The name of your domain, as in www.mydomainname.com. URL – Stands for Uniform Resource Locator and is used to identify domain, but more importantly, where a resource is located. IP Address – Stands for Internet Protocol or a unique address (usually identified as a set of numbers, such as 202.222.103.14) for a Web site, computer or server connected to the Internet. Note that more than one domain can share the same IP address as it is often the Manuscript available for free at: www.planyourinternetsuccess.com 96 Copyright Jean Maurice Touboul July 2009 case for domains that are hosted by ISPs. Sub-domain: A secondary domain that is part of a higher level domain. For example http://US.mydomain.com is a sub domain of http://www.mydomain.com. DNS: Stands for Domain Name Server and is the name of the server that hosts your domain, as in ns1.nameserver.com. ISP: Stands for Internet Service Provider and is the entity that allows most web owners to host their sites. Shared Server: An ISP-provided server that hosts many domains. It is shared, since it allows a great numbers of domains to be hosted on one machine. VPS: Stands for Virtual Private Server, which allows ISPs to create virtual space on one server that is dedicated to one domain owner and may host one or several domains, all owned by one person or company. Dedicated Server: A server provided and managed by an ISP that is dedicated to one person or company. W3C: Stands for World Wide Web Consortium (www.w3c.org). This organization develops specifications and guidelines to insure interoperability between browser and code for Web pages. Search Engine Spider: Script that permits search engines like Google to evaluate a Web site and provide the information that will permit the search engine to index Web sites and Web pages. Open Source: Software and applications that are free to use or that allow users to change the code as needed. Dreamweaver: Software that is made by Macromedia (owned by Adobe) and Internet Web designers to create Web sites in most languages. allows HTML: Stands for Hyper Text Markup Language and is the basis for most Web site code or significant part of that code when Web sites use other languages, such as PHP. PHP: Stands for Hypertext Pre-Processor, a coding language that is extremely flexible and allows you to build dynamic Web pages and Web sites. Shopping Cart: The software that allows a company to handle transactions and payment via credit card, PayPal or other means. FTP: Stands for File Transfer Protocol and is typically used to access a server and upload or download files. Alt text: Alternate Text added for an image which will appear if the image fails to show on a Web page. Site Map: A list of all the pages on a Web site. This is a critical component of SEO since it gives the spider access to all the internal links that you have on your site. Manuscript available for free at: www.planyourinternetsuccess.com 97 Copyright Jean Maurice Touboul July 2009