SECTION 1
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SECTION 1
UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 1 INTRODUCTION 1.0 Purpose and Intent The purpose of this Request for Proposals (RFP) is to select one or more Contractors to provide cost-effective and reliable direct access services to The Regents of the University of California (UC) and The California State University (CSU), hereinafter collectively referred to as the “Universities”. The intent of the Universities is to obtain the greatest savings available through the award of contracts to either a Northern and Southern California contractor or a single statewide contractor. The vendor or vendors successfully meeting the criteria identified in Section 9 - Evaluation and Award and offering the best combination of lowest statewide baseline price proposals for a two year term shall be selected as qualifying finalists. Subsequent to selection, the Universities and the selected vendor(s) shall enter into a 30 day final negotiation period in accordance with the provisions of this RFP. 1.1 Overview of Mandatory Services Required 1.1.1 1.1.2 1.2 Baseline Elements of direct access service - The following mandatory categories of services are defined as Baseline Elements of direct access service must be offered by the vendor. The services provided must meet requirements as stated in Section 4.1 and will be part of any subsequent agreement between the Universities and the Contractor. 1) Electric Supply Services include, but is not limited to: the procurement and delivery of electric energy and serving as the Scheduling Coordinator (SC) and Energy Service Provider (ESP) for the Universities. 2) Communications include the provision of a means for counting pulse signals to insure electric consumption data is provided to the Universities. 3) Required Customer Services include but is not limited to the provision of account representatives, support for complaint and dispute resolution, and training workshops. 4) Additional Required Services include the provision of additional services to support existing interruptible accounts, curtailable loads, cogeneration standby and backup service, and excess cogeneration sales. Additional Elements of direct access services - The following additional services as defined in Section 4.2 are considered mandatory and must be offered by the vendor but may be ordered at the sole discretion of the Universities. 1) Metering Installation Services and Ongoing Meter Services 2) Billing and Load Information Services. Optional Service and Pricing Proposals 1 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES This RFP allows for Vendors, in addition to submitting pricing for the mandatory services described, to propose one or more alternatively structured services and price proposals which may present a distinct and quantifiable benefit to the Universities. Alternatives may be offered at the sole option of the vendor and are further identified in Sections 5 and 6, respectively. They include but are not necessarily limited to: 1.2.1 1.2.2 1.2.3 The submission of proposals for any Contracts for Differences (CFDs) they would offer to the Universities as an alternative to direct access service. The identification and offering of "Extended Services" such as expanded demand side management, substation acquisitions and expansions, and assessment of cogeneration plan operations, etc. The identification and offering of any enhanced or modified services and/or pricing which are associated with the scope of the RFP but have not been identified nor anticipated as part of this RFP. Vendors are advised that any alternative proposals offered in response to this section in no way excuses the vendor from full compliance with the mandatory requirements of this RFP and that alternative service and pricing proposals shall not be considered for purposes of evaluation and selection of qualifying finalists. 1.3 Direct Access Service Cost Guarantee The Universities will proceed with selection of one or more Contractors to provide the services described herein only if they are assured of a guarantee of savings for each Participating Campus relative to continuing local Utility Distribution Company (UDC) bundled electric service. Any RFP response that does not contain the signed Direct Access Service Cost Guarantee contained in Section 8 will not be considered. Based on such guarantee, the Universities anticipate Eligible Campuses will participate in the direct access services program. 1.4 Direct Access Costs and Charges The Contractor shall be solely responsible for any charges or costs incurred by Participating Campuses as a result of participating in the Universities' direct access services program. Such costs may include, but are not limited to: processing costs for Direct Access Service Requests (DASRs), settlement charges, and imbalance penalties or charges. Such costs do not include the Competition Transition Charge, the public benefits charge, or other charges applicable to both Direct Access Service and bundled utility customers; these charges shall be paid by Participating Campuses. 1.5 Conformance with Regulatory Requirements The Contractor shall ensure that all Direct Access Services provided to the Universities meet any requirements adopted or specified by the California Public Utilities Commission (CPUC), the Federal Energy Regulatory Commission (FERC), the Independent System Operator (ISO), the Power Exchange (PX), and the local Utility Distribution Company (UDC), for direct access service. The Contractor shall conform to these requirements throughout the term of the Contract at no additional cost to Universities. 1.6 Requests for Changes If a vendor believes that one or more of the RFP requirements imposes unnecessary constraints on the vendor in proposing less costly or alternate solutions, the vendor may request a change to the RFP by submitting, in writing, recommended changes(s), the facts substantiating its belief and the reasons for making the recommended change(s). Such request must be submitted to the contracting official identified on the cover page on or before the date specified in Section 2. Oral statements shall not be binding on the Universities. The Universities shall consider any requests for exceptions and/or changes. In the event the Universities accept the 2 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES request and the request results in a change to the requirements of the RFP, all vendors who have been issued an RFP for purposes of responding shall be provided an addenda pursuant to Section 11. 1.7 Definitions - As used in this RFP, the following terms shall have the respective meanings set forth below. Account - A UDC specific identifier for tracking energy service deliveries for a specific load through one or more meters at a customer premises or location. One customer may have several accounts within a premises or throughout a UDC’s service territory. Agreement - Agreement shall mean the complete contract between the Universities and the selected Contractor (s) to be prepared and executed in accordance with the RFP. CPUC - California Public Utilities Commission Competition Transition Charge (CTC) - Defined in Public Utilities Code Section 840 and by the (CPUC) Consolidated Billing - Defined in accordance with CPUC approved direct access tariff provisions. Direct Access Service Requests (DASRs) - An application for direct access service submitted to a local UDC on behalf of a Customer by an ESP, as described in applicable CPUC rules. Eligible Campuses - Those UC and CSU campuses eligible under applicable law and regulation to purchase direct access services from an entity other than their local UDC, as of January 1, 1998. Reference Exhibit I for a listing of existing eligible campuses. Energy Services Provider (ESP) - An entity who provides electric supply services to Direct Access Customers within a UDC’s service territory. An ESP may also provide certain metering and billing services to its Direct Access Customers as provided for within CPUC tariffs. FERC - Federal Energy Regulatory Commission Firm Service - The constant and consistent provision of electricity and related services which is not subject at any time to interruption, reduction, curtailment or discontinuation in any instance other than those resulting from a force majeure event. Independent Service Operator (ISO) - The California Independent System Operator Corporation, a statechartered, non-profit corporation that controls the transmission facilities of all participating transmission owners and dispatches certain generating units and loads. The ISO is responsible for the operation and control of the statewide transmission grid. Metering Facilities or Metering Equipment - A meter, its associated current and potential transformers, test facilities, communication interfaces, and other associated metering equipment required for the measurement of supply deliveries to a participating campus’s account. Participating Campuses - Those individual UC and CSU campuses who take Direct Access Services under an agreement between the University and Contractor(s). 3 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES Power Exchange (PX) - The California Power Exchange Corporation, a state chartered, non-profit organization charged with establishing a competitive spot market for electric power through day and hour ahead auction of generation and demand bids, in accordance with the FERC approved PX Tariff. Rate Group Average PX Energy Prices - The average Power Exchange energy price as calculated and charged by the UDCs for each respective customer class, rate group or rate schedule, including time of use period distinctions. Scheduling Coordinator - An entity meeting requirements as set forth by the Commission, FERC, and these tariffs. 4 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 2 SCHEDULE OF EVENTS Pre-release meeting with vendors July 31, 1997 Pre-release of load data September 8, 1997 Release of RFP September 26, 1997 Last Day for Questions/Changes (see Section 1.6) October 14, 1997 Deadline for Proposal submission October 30, 1997, 2:00 p.m. P.S.T1 Notice of Intent to Award (begin negotiations) November 14, 1997 Note: All dates following Notice of Intent to Award are provided for planning purposes only, are subject to change without notice, and are not to be construed as a commitment by the Universities. Contract execution - Final Implementation Plan December 15, 1997 Holiday - Campus Closures (May vary among campus) December 25, 1997 - Jan. 2, 1998 Campuses submit DASR information to Contractor for Stage One Accounts January 5, 1998 Contractor submits DASRs for Stage One Accounts to UDCs January 12, 19982 Campuses submit DASR information to Contractor for Stage Two Accounts January 26, 19983 Direct Access Service and Consolidated Billing begins for Stage One Accounts February, 1998 Acceptance of Billing System for Stage One Accounts February 1, 1998 Contractor submits DASRs for Stage Two Accounts to UDCs February 6, 1998 Direct Access Service and Consolidated ESP Billing begins for Stage Two Accounts March, 1998 Acceptance of billing system for Stage Two Accounts March 1, 1998 Contractor completes installation of all new meters and communications April 26, 1998 1 Submittals received after this date and time will not be accepted. 2 Reference Section 7.0.1 Reference Section 7.0.2 3 5 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 3 UC/CSU LOAD DATA Information was released to vendors on September 8 showing the Universities' aggregate load expected to be eligible for direct access services in 1998. The load data contains the Universities' estimated calendar year 1998 monthly campus-by-campus loads. This information is broken out by tariff or tariff class, as applicable. Accounts with maximum demands greater than 500 kW are shown individually. Loads are categorized by campus and size (000 Group notation equals 500 kW or greater, 100 Group notation equals between 20 kW and 500 kW demand, and 200 Group notation equals less than 20 kW demand). Loads are further identified by serving utility, tariff schedule, account number (for single accounts), or number of meters included (multiple accounts). For each account or group of accounts, monthly data is given for demand (TOU, as applicable) and energy (TOU, as applicable), standby requirements, and any projected increases to the respective campus loads in the coming years. The projected increases in loads shown are due to projects which are fully approved for implementation and therefore should be incorporated into all price proposals. In addition to these increases, for purposes of evaluation of the price proposals, the Universities will assume that all loads grow by 1% annually, starting in 1999. No estimate of systemwide peak demand has been made. The peak demands in this RFP are by account and may not be coincident to each other or to the UDC's system peak. Vendors will be provided with single-page campus profiles which include information regarding the energy and energy management systems on the individual campuses. Vendors will also be provided with minimum and maximum demand level data for the major accounts at most campuses. This supplemental data is for the sole purpose of assisting the vendors in their preparation of bids and the Universities guarantee neither its accuracy nor its completeness. This load information is for purposes of providing vendors information about campus loads to be used in responding to this RFP. The Universities provide no guarantee that actual loads of the campuses will be the same as projected in this load data. 6 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 4 DIRECT ACCESS SERVICE REQUIREMENTS 4.0 Overview Listed below are the direct access services which each responding vendor must propose to provide. The first three services listed below -- Electric Supply Services (4.1.1), Communications (4.1.2), and Required Customer Services (4.1.3) -- are considered Baseline Elements of the Universities' Direct Access Service Program and will be utilized by the Universities. All services listed below for these Baseline Elements must be provided and included in the vendor's Baseline Price Proposal. Additional Required Services (4.1.4) are to be provided and priced as specified below. Vendors must also propose to provide the Additional Elements in the Universities' Direct Access Service Program. These Additional Elements are described below under Meter Installation Services (4.2.1), Ongoing Meter Services (4.2.2) and Billing and Load Information Services (4.2.3). The Universities will decide, after submission of vendor proposals, whether to include such Additional Elements in their Direct Access Service Program. Accordingly, vendors are to propose separate pricing for these Additional Elements, unless they are included at no cost in the Baseline Price Proposal. 4.1 Baseline Elements of Direct Access Service The following services are considered mandatory and must be provided by the Contractor: 4.1.1 Electric Supply Services 1) The Contractor shall act as the Universities' Scheduling Coordinator (SC) and Energy Service Provider (ESP). As the Universities’ SC, Contractor shall schedule and purchase all electric power and ancillary services required by Participating Campus loads, and shall report all end-use meter reads to the ISO. The Contractor shall provide the necessary software and support resources to determine the daily and time-of-use needs of the various campuses based on historical and current metered and weather information, analyze the data, and arrange for the procurement and delivery of the necessary power to the points of service. All communications means, software, and protocols required to obtain this information and accomplish the scheduling and reconciliation with the ISO, PX, campuses, or others is the responsibility of the Contractor. 2) The Contractor shall procure and deliver electricity to meet the requirements of each Participating Campus. The Contractor shall supply electricity to the appropriate delivery point of the local UDC and shall be responsible for ultimate delivery to the Participating Campus's meter(s). 3) The Contractor shall include all necessary services in its Electric Supply Services in order to deliver reliable power of sufficient quantity and acceptable power quality to each Participating Campus. 4) The Contractor shall arrange procurement and delivery of Electric Supply Services with the ISO, PX, transmission owners, UDC, or other entity, as required. 5) The Contractor shall provide firm service, unless otherwise agreed to by a Participating Campus. 7 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES 6) 4.1.2 4.1.3 The Contractor shall be responsible for payment of any additional costs incurred by Participating Campuses as a result of Contractor's actions or inactions under the Universities' Direct Access Service Program, including but not limited to any costs incurred if a Participating Campus is forced to accept default electric service from the local UDC or select an alternative ESP as a result of Contractor's actions or inaction. Communications4 1) The Contractor shall provide or cause to be provided pulse signal counter means for any new meter installed by the Contractor and for any existing meter serving a University Direct Access Service Account that does not have a pulse signal, to the extent permitted under applicable regulations and law. Such pulse counter means shall comply with all applicable legal, including regulatory rules or standards, and provisions for open protocol architecture. 2) Title to all communications equipment installed by the Contractor shall transfer to the Universities at time of University Acceptance and shall remain with the Universities following termination of the contract. Required Customer Services 1) The Contractor shall provide the customer services necessary to support the Universities' Direct Access Services Program. 2) The Contractor shall provide a single account manager for the Universities' Direct Access Services Program, to be located in California and assigned to the UC Office of the President and the CSU Chancellor's Office. 3) The Contractor shall provide additional account service representatives assigned to specific Participating Campuses and shall provide a 1 - 800 telephone service for Universities service. 4) The Contractor shall ensure timely and efficient resolution of billing or service related issues including prompt notification to Participating Campuses. 5) The Contractor shall provide two full day workshops (one in Northern California and one in Southern California) for Participating Campuses within forty-five (45) days after contract execution (the specific date to be determined by Universities). The purpose of the workshops shall be to explain the scope of the Contractor's services and the assistance the Contractor will provide to campuses in converting to Direct Access Service. 6) The Contractor shall meet at least twice with each Participating Campus within forty-five (45) days after contract execution and thereafter as needed or upon reasonable request of the Universities, to ensure orderly implementation of Direct Access Service. 4 The Universities estimate that most large University Accounts already have the necessary Communications means specified in this RFP 8 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES 7) The Contractor shall participate in regular meetings (at least quarterly) and communications with the UC Office of the President and the CSU Chancellor's Office or their representatives. Such meetings and communications may include systemwide briefings to Participating Campuses. 9 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES 4.1.4 Additional Required Services 4.1.4.1 Existing Interruptible Service Accounts 1) The Contractor shall provide direct access services to any existing interruptible campus service account which desires to participate in the Universities' Direct Access Services Program. 2) The Contractor shall meet any specific requirements of the ISO, UDC or any other entity with regard to direct access services for interruptible accounts. 3) The Contractor shall price direct access services for interruptible accounts at no greater price than service for firm accounts. 4) The Contractor shall be responsible for any additional costs incurred by an Interruptible Account taking direct access services, including imbalance energy costs resulting from exercise by the UDC of the right to interrupt. The Participating Campuses will notify the Contractor as soon as possible upon receiving notice by the UDC of a potential interruption. 4.1.4.2 Curtailable Accounts The Contractor shall offer a program and applicable pricing to take account of any additional flexibility by Participating Campuses to curtail loads. (See Curtailment Pricing Cost sheet). 4.1.4.3 Cogeneration Standby Service 1) The Contractor shall furnish standby electric service for campuses currently on UDC standby rates or who otherwise need cogeneration standby service. 2) The Contractor shall identify the procedures it proposes to use for standby service, including coordination with the ISO and PX; use of such procedures shall be subject to University acceptance as defined in the Agreement.. 4.1.4.4 Excess Cogeneration Sales 1) The Contractor shall act as a Scheduling Coordinator for selling power generated from onsite campus cogeneration plants, which is in excess of campus loads and not under contract. 2) The Contractor shall assist campuses in determining whether sales of such excess cogeneration power is economically viable and, if so, selling the power for such campuses on an as needed basis and consistent with any restrictions as a result of debt financing for facilities. 10 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES 4.2 Additional Elements The following additional service elements are mandatory for the purposes of responding to the RFP, however the Universities reserve the right at their sole option to include or exclude from any subsequent agreement the services described herein. 4.2.1 Meter Installation Services 1) The Contractor shall install, or cause to be installed, interval meters for University Accounts with loads over 20 kw that do not currently have such meters and are not eligible for a CPUCapproved exemption. The interval meters shall comport with all applicable legal and/or regulatory requirements for direct access meters, including but not limited to, Direct Access tariff requirements. Interval meters installed shall also comport with any requirements for meters in the applicable utility tariff for a particular account's rate schedule. The Contractor shall install such meters in conformance with all applicable legal and/or regulatory requirements including, but not limited to, Direct Access tariff requirements. The Contractor will undertake all installation related activities under such requirements, including, but not limited to, any necessary removal and return to the utility of the existing meter, installation, testing, calibration, and ongoing maintenance. 4.2.2 2) The Contractor shall install any necessary equipment to connect such interval meters to campusowned data gathering equipment and to periodically maintain or recalibrate the meters. Depending upon the specific nature of the Account load and/or meter configuration, the equipment the Contractor shall install may include, but is not limited to, some or all of the following: 110 a.c. feed, phone line(s) or other communications method acceptable to the Universities and Participating Campus, and meter taps. 3) Title to all meters installed by the Contractor shall transfer to the Universities at time of University Acceptance and shall remain with the Universities following termination of the Direct Access Services Contract. 4) Pursuant to CPUC decisions, no time interval meters shall be required for University accounts under 20 kw or those over 20 kw which qualify for a CPUC-approved exemption. Ongoing Meter Services 1) The Contractor shall provide the following services in accordance with all applicable regulatory requirements, including but not limited to, direct access tariff requirements: • • Meter reading Meter data management agent (MDMA) services 2) The Contractor shall provide these services for all University direct access accounts, regardless of ownership of the meters, to the extent permitted under applicable law and regulation. 3) The Contractor shall, to the extent permitted by direct access tariff requirements, collect and forward metering information on the schedule requested by a Participating Campus and shall 11 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES work with the local UDC to meet the Participating Campus's schedule request. The Contractor shall notify Participating Campuses of meter reading schedules. 4) Upon request and at no additional cost, the Contractor shall provide to the Participating Campuses that metering information which is available to the Contractor. This includes, but is not limited to, raw, validated and settlement quality data, and the information necessary to fully analyze and interpret such data. The Contractor shall provide such information electronically and, if requested, in hard copy format. Contractor shall provide or make available access to meters so that campuses may install parallel connections to such meters if desired. 5) The Contractor shall provide metering information to the UDC in accordance with, and only to the extent required by, any applicable legal and/or regulatory requirements, including but not limited to, CPUC and Direct Access tariff requirements for MDMA services. 6) All University load and metering information shall be the exclusive property of the University. The Contractor shall treat University load and metering information as such. The Contractor may itself use University metering and load information only as necessary to meet its responsibilities as the ESP and SC for the Universities. The Contractor shall not use University metering and load information for any other purpose, or provide such information to any non-University entity, without express prior written permission by the Universities. 7) If the Universities do not select the Contractor to provide meter reading and MDMA services, the Contractor shall be solely responsible for making the necessary arrangements with the UDC, in accordance will all applicable legal and/or regulatory requirements, to obtain all metering information necessary to undertake the Contractor's responsibilities as the Universities ESP and SC. The Contractor shall be solely responsible for all costs associated with these arrangements. Upon request, the Contractor shall supply to the Universities upon request, any metering information received by the Contractor from the UDC. The Universities may request, and the Contractor shall provide, such information in electronic or hard copy format. 4.2.3 Billing and Load Information Services 1) If the Universities select ESP Consolidated Billing, the Contractor shall provide Consolidated ESP Billing Services, to be available by February 1, 1998 for Stage One Accounts and by March 1, 1998 for Stage Two Accounts. Such services shall be developed in accordance with the Implementation Plan requirements specified in Section 7 of this RFP. 2) If the Universities select ESP Consolidated Billing, the Contractor shall bill Participating Campuses on a monthly basis, on a schedule to be mutually agreed upon between Contractor and Universities. The Contractor's monthly bill shall comport with all legal and/or regulatory requirements, including but not limited to Direct Access tariff requirements, for ESP consolidated bills. In addition, the Contractor's monthly bill shall include, at a minimum, the following information: • • Summary statement showing usage data and charges for all accounts, For TOU accounts, costs itemized by rate components, detailed calculation of charges for each component showing units of consumption, applicable rate, and computed charge, 12 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES • • • • Metering data showing metered usage for demand, energy, and power factor, Recent (12 months) history of demand and energy consumption by TOU period in tabular and graphic form, PX index pricing comparison, showing dollar value of University discount, A summary bill that summarizes the usage and cost for all direct access service accounts for each Participating Campus. This information shall also be provided to the UC Office of the President and the CSU Chancellor's Office, as applicable. 3) If the Universities select Consolidated ESP Billing, the Contractor shall provide two monthly summary reports: one to the UC's Office of the President and one to the CSU Chancellor's Office which shall include the following: • the consolidated consumption of each Participating Campus and cumulatively for each University, • billed consumption, demand and other charges for each Participating Campus and cumulatively for each University, and • the savings for each Participating Campus and cumulatively for each University under the Contractor's Direct Access Services Cost Guarantee. If the Universities select Consolidated UDC Billing, the Contractor shall provide similar monthly summary reports as in this paragraph, based upon the consumption and charge information available to the Contractor. 4) If the Universities do not select ESP Consolidated Billing, the Contractor shall provide, in accordance with all applicable legal and/or regulatory requirements, including but not limited to, Direct Access tariffs: Direct Access load and billing information to the UDC for inclusion in a UDC Consolidated Bill. The Contractor shall transmit on a monthly basis, directly to the applicable campus, any information it provides to the UDC. 13 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 5 OPTIONAL EXTENDED SERVICES 5.0 Introduction It is currently the intent of the Universities that the selected Contractor(s) will also be given the opportunity to offer Extended Services. Use of Extended Services by campuses is optional and non-exclusive. Contractors selected for Extended Services (to be done in conjunction with offering Direct Access services) will be given only the opportunity to offer Extended Services to individual campuses during the term of the contract; the Universities are providing no guarantee in this RFP that individual campuses will contract for Extended Services. Campuses will also be free to select vendors for Extended Services beyond any selected Contractor(s). 5.1 Scope of Optional Extended Services Participating Campuses may wish to receive some or all of the following services, which may include assessment, design, construction and/or financing from Contractor(s): 5.1.1 Upgrades to internal electrical distribution systems. Services under this category could include working with individual campuses in assessing short and long range infrastructure needs and recommending projects to improve capacity, flexibility and reliability of systems in the following areas: • • • 5.1.2 Substation acquisitions and expansions, Transmission and distribution system upgrades, Power factor correction/capacitor additions. Energy audits and expanded demand side management improvements. Services under this category could include working with campus planning and engineering groups in identifying energy conservation projects. Potential projects include lighting upgrades, retrofit to building HVAC systems, use of variable-speed drives on fans and pumps and thermal energy storage (TES) applications. Specific tasks could include: • • • • 5.1.3 Energy system surveys and identification of energy efficiency projects, Economic analysis of energy conservation opportunities, Prioritization of potential projects, Expanded development of an energy conservation program, Energy Management System (EMS) upgrades and expansions. Services to be provided could include: • • • Assess existing installed EMS and control system functions and extent of building on the central system, Expand functions to include electronic communications for supply-side and demand side management (schedule coordination) correlation, Implement expanded EMS functions, 14 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES • • 5.1.4 Expand system to additional campus buildings and submeters, Upgrade systems to keep current with latest central system technology. Capital renewal; upgrading of facility and plant equipment. Services could include assisting campus efforts in replacing or upgrading central plants (i.e., boilers and chillers) and assisting in designing HVAC systems to take advantage of technology development and reduce overall demand side use. Some campuses are also interested in having a campus compressed natural gas (CNG) station to complement their fleet conversions to CNG and/or electrical vehicle charging stations. 5.1.5 Assessment of cogeneration plant operations. Services could include cost-benefit assessments of modifying cogeneration operations at individual campuses. 5.1.6 Management of capital projects. Services could include management and implementation of selected projects, including administering, designing, constructing and commissioning projects. 5.1.7 Training Services could include an assessment of training needs of campus physical plant and facility engineering personnel in energy management, and developing and implementing an on-going training program in: campus wide energy system maintenance, optimal demand side management operating techniques, central plant operations (selected equipment and system characteristics), distribution system coordination, and design guidelines for enhanced and improved energy system utilization. 15 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 6 OPTIONAL PROPOSALS 6.0 Introduction All vendors must include price proposals for the direct access services described in Section 4 of this RFP. At their option, vendors may also submit alternative proposals. However, the Universities reserve the right to enter into an agreement with the selected vendor(s) which may include services and pricing covered by the Alternative Proposal. 6.1 Contracts for Differences (CFD’s) CFD services would be in lieu of Direct Access Services and would be premised on the Universities remaining bundled utility customers. Any vendor proposing a CFD shall include the following: 6.2 1) Contractual arrangements which guarantee a reduction in the price for electric service to participating campuses. 2) Specification of eligibility requirements, with a goal of maximizing campus participation in a CFD program, including those campuses not eligible for physical Direct Access Service in 1998. 3) Billing services as set forth in Section 4 of this RFP, except to the extent those services are described as including metering information. 4) Required customer services, as set forth in Section 4 of this RFP. Alternative Service Proposals Vendors may present an alternative service proposal which the vendor believes to be of particular benefit to the Universities. Such an alternative proposal will be considered only if the vendor clearly validates why such a proposal presents a distinct and quantifiable advantage to the services specified in Sec. 4 and provides a price advantage to the vendor's PX indexed price proposal (the Mandatory Baseline Price Proposal) and is subject to the Cost Guarantee set forth in Section 8 of this RFP. Such proposals may only be submitted as an addition to proposals submitted in response to the mandatory requirements of this RFP, 16 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 7 IMPLEMENTATION PLAN REQUIREMENTS 7.0 Staged Implementation of Direct Access Services The Universities intend to implement Direct Access Services in two stages: 7.0.1 Stage One Accounts in the first stage shall consist of those accounts selected by Participating Campuses which require no new metering or communications hardware (hereinafter referred to as "Stage One Accounts"). For Stage One Accounts, Participating Campuses will submit information needed for the Direct Access Service Requests (DASRs) to the Contractor within seven (7) days after contract execution. Contractor shall submit DASRs to the appropriate UDC within seven (7) days thereafter. The Universities anticipate that Direct Access service for Stage One Accounts will begin in February 1998. 7.0.2 Stage Two Accounts in the second stage shall consist of those accounts selected by Participating Campuses which require new meters and/or communications hardware (hereinafter referred to as "Stage Two Accounts"). For Stage Two Accounts, Participating Campuses will submit information needed for the Direct Access Service Requests (DASRs) that is within the control of Participating Campuses to the Contractor within thirty (30) days after contract execution. The Contractor shall submit DASRs to the appropriate UDC within fourteen (14) days thereafter. The Contractor shall install and test all new meters, to meet University acceptance, within one hundred twenty (120) days after contract execution. The Universities anticipate that direct access service for Stage Two accounts will begin March-April 1998. 7.1 Implementation of Billing Services The Contractor shall meet the following milestones for implementing Billing Services, if the Universities select Consolidated ESP Billing: 7.1.1 The Contractor shall meet with Participating Campuses (in person or by other means) in January to identify billing needs. 7.1.2 The Contractor shall test its billing system in January and February. 7.1.3 The Contractor shall complete testing in order to ensure University acceptance of the Contractor's billing system for Stage One Accounts by February 1, 1998 and for Stage Two Accounts by March 1, 1998. 17 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES 7.2 Contractor Implementation Plan Any Contractor selected under this RFP shall provide a detailed plan for implementing the Direct Access Services Program set forth in this RFP for each Participating Campuses served by the Contractor. The plan must be finalized by the date identified in Section 2 and will be incorporated into any final agreement between the University and the Contractor. The plan shall meet all timelines specified in this RFP, and shall show the sequence and timing necessary to have a fully integrated Direct Access service program, including metering, communications, and billing, for Participating Campuses. Careful attention shall be paid in the plan to specifying the activities that the Contractor, University system offices, and each Participating Campuses will each need to undertake for implementing direct access service. For each major task identified in the plan, the Contractor shall include the following elements: • • • • scope of services offered assigned personnel schedule UC/CSU verification of satisfactory implementation At a minimum, the Plan shall include the following: 7.2.1 Power Procurement and Delivery The Contractor shall specify its plan to procure and deliver the required power to Participating Campuses. 7.2.2 Meter Installation and Ongoing Meter Services The Contractor shall identify the specific metering requirements of Participating Campuses. The Contractor shall identify its plan for installing the necessary metering and verifying its acceptability, in terms of CPUC, UDC, and ISO requirements. Its plan shall also identity how all work shall be coordinated with local UDC’s and Participating Campuses and the Universities and shall include specific quality assurance measures. The Contractor shall also identify how it will provide Ongoing Meter Services, for both new and existing meters. Specific elements shall include the schedule of services provided to Participating Campuses, quality assurance program, etc. 7.2.3 Communications The Contractor shall identify how it will install the Communications specified in Section 4. at Participating Campuses, including coordination with the local UDC and with Participating Campuses. The Contractor shall also identify the testing it will do of the Contractor's system and/or any new hardware or software to be installed at Participating Campuses, and how such testing shall be completed in time to ensure the milestones specified in this RFP are met. 7.2.4 Direct Access Service Requests (DASRs) 18 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES The Contractor shall describe how it will prepare, submit, and track DSARs to the local UDC. The Contractor shall identify a single person from its team who will oversee this process, any administrative requirements for Participating Campuses or Universities in preparing the DSARs, and how it will interact with the local UDC. 7.2.5 Billing Services The Contractor shall describe the steps the Contractor will take to switch from UDC billing to Consolidated ESP Billing, the billing information needs of the Contractor, and the points of contact between the Contractor and University personnel, especially at the Participating Campuses. Additionally the Contractor shall describe how the billing system will interact with University accounting systems, the testing procedures for the new billing system and coordination points between the Contractor, Participating Campuses and the local UDC’s. 7.2.6 Customer Services The Contractor shall identify its plan to commence operation of Customer Services and its system for tracking customer complaints or problems with Contractor services. 7.3 Site Specific Requirements As noted above, several campuses have onsite cogeneration plants. The Contractor's Plan must identify any specific implementation issues for Participating Campuses with such plants. In addition, UC Davis purchases power from the federal Western Area Power Administration (WAPA). Vendor responses to this RFP must specifically address how UC Davis will be served and coordination with WAPA will occur, particularly with regard to accounting, energy balancing, and scheduling of power. Vendor responses should identify WAPA contact and confirm that WAPA concurs with proposed approach to serve UC Davis. 19 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 8 PRICING/COST SHEETS 8.0 General Parameters The following are requisite and specific parameters for the price proposals the Universities are seeking: 8.0.1 Cost Guarantee Vendors must sign and submit with the proposal the Direct Access Services Cost Guarantee contained in this section. Proposals which fail to include the signed guarantee will not be considered further. 8.0.2 Campus eligibility Vendor proposals must include direct access services to all campuses which will be eligible for direct access as of January 1, 1998. The eligible campuses are listed in the Exhibit. 8.0.3 Campuses in municipal utility service territories Campus loads located within municipal utility service areas which are not eligible as of January 1, 1998, must be offered the opportunity to participate in the Universities' Direct Access Program, on mutually acceptable pricing terms to be identified in the Agreement. The Contractor[s] must offer to campuses in municipal service areas a Cost Guarantee identical to that offered for campuses in IOU service areas. Vendors shall propose a price for service to campuses in municipal service areas on the Newly Eligible Campuses cost sheet. 8.0.4 Changes in campus loads/new campuses Vendors are given notice that campus loads will change, during the term of the contract, due to changes in student populations and campuses operations, investments in energy efficiency, etc. Contractor[s] must provide direct access services to all campus loads at the price specified in the agreement, regardless of any deviation from projected loads. Any costs or penalties associated with imbalance penalties or settlement charges shall be borne by the Contractor and not passed on to the Universities as a separate charge. Contractors must also provide direct access services to any new UC or CSU campus sites or off campus facilities that may be added to the Universities during the course of the contract. Such campuses shall be served at the price specified for Newly Eligible Campuses (See Cost Sheet #5). 8.1 Instructions for completion of Cost Sheets 8.1.1 Cost Sheet #1 Baseline Price Proposal The Baseline Price Proposal shall include consideration of all costs associated with delivery and provisions of services identified in Sections 4.1.1 through 4..1.4 of the RFP. Special pricing or costs associated with Section 4.1.4.2 Curtailable Accounts shall be identified on Cost Sheet #2. 1) PX Indexed Price 20 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES Vendors shall submit a single price for each geographic service option (described in 8.1.1, Item 2, below). The price shall be expressed as a percentage reduction (PX minus ___%) of the respective Rate Group Average PX Energy Prices and applicable to all University Accounts for the term of the contract. 2) Geographic Pricing Vendors shall submit prices for all of the following geographic service options: a) b) c) 3) Northern California service 1. All UC/CSU eligible campuses Southern California service 1. All UC/CSU eligible campuses 2. All UC/CSU eligible campuses except: UC San Diego, and UC Irvine. Statewide service 1. All UC/CSU eligible campuses 2. All UC/CSU eligible campuses except: UC San Diego, and UC Irvine. Contract Term Vendors shall provide prices for direct access services for each of the following contract terms: a) b) 8.1.2 Short term (two calendar years -- 1998 and 1999) Medium term (four calendar years -- 1998 through 2001) Cost Sheet # 2 - Curtailable Accounts Vendor shall complete this cost sheet to identify any special pricing terms proposed in response to Section 4.1.4.2. 8.1.3 Cost Sheet # 3 - Newly Eligible Campus Pricing Vendors shall complete this cost sheet to provide pricing, if different, for Newly Eligible Campuses which may be added during the term of the contract. 8.1.4 Cost Sheet #4 - Additional Service Elements - Billing and Metering Services Vendor shall complete this cost sheet to reflect: the purchase and installation cost of new meters and the cost of ongoing meter services. The cost of billing and load data services shall also be specified. All optional metering and billing service provided shall be costed to include the services as specified in Section 4.2 of the RFP. For purposes of preparing the price proposal for this RFP, vendors shall assume they will need to provide and install up to 250 new meters. 8.1.5 Cost Sheet #5 - Contracts for Differences (CFDs) Any pricing proposal for CFDs shall meet all of the specifications set forth above with the following exceptions: 21 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES 8.1.6 1) No pricing for Electric Supply Services, Metering or Communications need be included. 2) All assumptions in the price proposal must be fully specified, including any specific time periods covered by the proposed contracts, any proposed indices, or the use of collars, ceilings, caps, hedges, etc. 3) Any CFD proposal shall specify whether it includes any campuses beyond Eligible Campuses. Alternative Pricing Proposals Separate cost sheets may be submitted for any optional or alternative service offerings submitted in response to Section 6. 22 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES Direct Access Services Cost Guarantee On behalf of ____[insert company name]______________, I hereby guarantee that with the sole exception of a Force Majeure as defined in the Agreement, no Participating Campus's total Electricity Costs in any month during the Term of the Contract shall exceed the electricity costs that the campus would have incurred if it had been a Full Service electric customer of its local Utility Distribution Company (UDC). This guarantee shall herein be referred to as the “Cost Guarantee”. Within ninety (90) days after the end of a Service Month, the Contractor shall credit the Participating Campus by any amount that the total Electricity Costs exceeds the cost the Customer would have incurred if it had been a Full Services electric customer of its local UDC. In calculating the Cost Guarantee and any credit owed, determination of the fully-bundled costs shall be based on the same loads, same load profiles, and same Power Exchange prices that actually occurred in the Service Month. As used herein, "Electricity Costs" means those costs incurred by a Customer under the Contract and the costs charged by the local UDC or passed through by the local UDC, including Competition Transition Charges (CTC) as defined in Public Utilities Code 820 and by the California Public Utilities Commission. Electricity Costs also includes all start-up costs incurred by Participating Campuses under this Contract, including metering costs; for purposes of this Guarantee, such start-up costs may be amortized over the Term of the Contract. The monthly verification of the this Guarantee shall be done in accordance with a sample calculation form to be provided by Universities. ____________________________________ Contracting Official ____________________________________ Print name ____________________________________ Title Date 23 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES COST SHEET # 1 Baseline Price Proposal PX-indexed Cost Sheet (expressed in terms of “Rate Group Average PX Energy Prices” and applicable to all accounts) 2 Year Term 4 Year Term All eligible Northern California campuses PX-minus_____% PX-minus_____% All eligible Southern California campuses PX-minus_____% PX-minus_____% All eligible campuses statewide PX-minus_____% PX-minus_____% Eligible Southern California campus sub-group (excluding UC San Diego, and UC Irvine) PX-minus_____% PX-minus_____% Eligible Statewide campus sub-group (excluding UC San Diego, and UC Irvine) PX-minus_____% PX-minus_____% Note: The three price items highlighted in bold print will be used in selecting qualifying finalists. 24 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES COST SHEET #2 Electric Services RFP - Curtailment Pricing Minimum Curtailment Block (kW) Curtailment Block Increments (kW) Minimum Curtailment Period (hours) Peak period load Pricing formula: 25 Maximum Curtailment Period (hours) UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES COST SHEET # 3 Newly Eligible1 Campuses Cost Sheet (expressed in terms of “Rate Group Average PX Energy Prices” and applicable to all accounts) Prior to January 1, 1999 Prior to January 1, 2000 All newly eligible Northern California campuses PX-minus_____% PX-minus_____% All newly eligible Southern California campuses PX-minus_____% PX-minus_____% All newly eligible campuses statewide PX-minus_____% PX-minus_____% 1 Newly Eligible campuses are campuses in municipal utility service areas (see Section 8.0.3) and new campuses (Section 8.04.). 26 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES COST SHEET # 4 Other Services Meter and Billing Cost Sheet (all accounts) 2 Year Term Meter Installation Services 4 Year Term $/meter Meter Services $/meter/month Ongoing Billing Services $/account/month Consolidated billing (by campus) Additional reports Systemwide summary report Other (describe) Note: Items highlighted in bold will be used as a tie-breaker in the event of substantially identical Baseline Price proposals from vendors. 27 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES COST SHEET # 5 Contract for Differences Proposal Cost Sheet (expressed in terms of “Rate Group Average PX Energy Prices” and applicable to all accounts) 2 Year Term 4 Year Term All eligible Northern California campuses PX-minus_____% PX-minus_____% All eligible Southern California campuses PX-minus_____% PX-minus_____% All eligible campuses statewide PX-minus_____% PX-minus_____% 28 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 9 EVALUATION AND AWARD 9.0 Evaluation Methodology Proposals will be reviewed and evaluated by an evaluation team comprised of CSU/UC personnel and industry professionals in accordance with the methodology and criteria herein. Proposals must demonstrate to the satisfaction of the Universities that the proposed vendor team has the expertise, human and financial resources capable of sustaining performance for the term of the contract. Proposals must successfully meet the threshold criteria identified herein. Proposals which do not meet the criteria, do not provide a signed Direct Access Services Cost Guarantee, take unacceptable or unapproved exceptions to the requirements of the RFP or which are incomplete in any aspect will be rejected. Proposals which are not selected for inclusion in the final negotiation phase will be held in abeyance. If negotiations with the selected vendor(s) do not culminate in an award, the Universities reserve the right to terminate negotiation and notify the next ranked vendor(s) of intent to enter negotiations. 9.1 Selection Criteria for Qualifying Finalists The threshold criteria will be the University's determination that the vendor team has presented a viable, realistic project management and implementation plan that addresses all tasks and resources required in support of Direct Access Services as set forth in Section 4 of this RFP at each of the Participating Campuses. In particular, the vendor team's summary of the proposed Implementation Plan and overall Project Management approach will be evaluated to insure compliance with the Universities requirements as stated in this RFP. Reference Section 10.1 Proposal Content describing the Technical Proposal, items 1.3 - Project Management and 1.4 - Summary of Proposed Implementation Plan. Once a determination has been made the vendors proposals has successfully met the threshold criteria, the Universities will evaluate the costs listed on Cost Sheet #1 - Baseline Price Proposal for the two (2) year term for the first three price categories (i.e., all eligible northern campuses, all eligible southern campuses, and all eligible campuses statewide) and select the vendor(s) which have proposed the best combination of lowest statewide pricing. In the event of two or more proposals offering substantially identical pricing for these categories, the Universities shall evaluate the vendor’s proposed pricing for Meter Installation, On-going Metering Services and Billing Services proposed on Cost Sheet #4 and select the proposal which provided the lowest overall pricing for these services for the two year term. 9.2 Finalization of Contract A Notice of Intent to Award will be issued at the conclusion of the evaluation process. The selected vendor(s) will be expected to attend one or more negotiations to finalize contract provisions and Implementation Plan. During this period conditions which materially improve or benefit the University in exchange for acceptable risk considerations may be negotiated. In the event that an agreement acceptable to the Universities cannot be executed with the winning vendor(s) within thirty (30) days, the Universities may terminate negotiations and eliminate the vendor(s) from further consideration. The Universities may then proceed in any manner deemed in their best interest. 29 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 10 PROPOSAL SUBMISSION INSTRUCTIONS 10.0 Proposal Submission and Format The proposal should be prepared in such a way as to provide a straightforward, concise delineation of capabilities and pricing to satisfy the requirements of this RFP. Proposals will be accepted on or before the date and time indicated in Section 2- Schedule of Events, in accordance with this section. CSU Office of the Chancellor Contract Services and Procurement Office 4665 Lampson Los Alamitos, California 90720. Proposals must be securely sealed and labeled: 10.1 Response to RFP 970042 Proposal Content and Copies The vendor, in responding to this RFP, shall submit proposals in the format and numbers as described below. Two volumes shall be submitted, Volume I shall contain as Section I, the completed technical proposals submitted in response to the mandatory requirements of the RFP, and as Section 2 any additional submittals in response to the optional requirements . Volume II shall contain the completed cost sheets and including the signed Cost Guarantee form and shall be submitted in a separately sealed envelope. Any additional information or documentation associated with the proposal should be provided as attachments to Volume I. VOLUME I SECTION 1 - TECHNICAL PROPOSAL SECTION 2 -ADDITIONAL SUBMITTALS 12 COPIES PLUS 1 MASTER VOLUME II COST SHEETS 3 COPIES PLUS 1 MASTER NOTE: Cost Sheets must be submitted in an separately sealed envelope. VOLUME I - SECTION 1 - TECHNICAL PROPOSAL 1.1 Cover Letter The cover letter shall include a brief overview of the vendor's strategic plan for delivering University Direct Access Services and shall confirm that all elements of the RFP have been reviewed and understood. The letter must be signed by an officer of the company having authority to contractually bind the vendor team. 1.2 Table of Contents The table of contents shall identify the contents of the proposal consistent with the requirements and format set forth herein. 1.3 Project Management 30 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES The proposal shall describe the management team structure and any subcontractor or associated firm personnel proposed for direct involvement in providing Direct Access Services to the Universities. The proposal shall include a description of the vendor's resources necessary to provide the services identified herein and shall identify any significant modification from the management team and structure submitted as part of the pre qualification (RFQ) process. Specific details shall be provided on how the vendor team will coordinate its activities and how those activities will then interact with the Universities, both on a systemwide and campus specific basis. This section shall include at a minimum the following information: 1.4 a. Corporate Team Member Organization - Include an organization chart with names, titles, and positions of relevant senior and professional personnel, and the relationship of all associated vendor team members. b. Project Team - Include a detailed description of each vendor team member's functional role, responsibilities related to the services specific in this RFP and reporting relationship. Identify California-based personnel and location and out-of state personnel and location. c. Certifications - This section shall provide proof of certification for the following items: (1) A member of the vendor team has or is in the process of obtaining ISO Scheduling Coordinator certification from the ISO. (2) The vendor is a registered CPUC Energy Service Provider. (3) Any other certifications or licenses necessary to provide the services described herein. Summary of Vendor's Proposed Implementation Plan This section shall present a summary of the vendor's proposed implementation plan to provide the Direct Access Services described herein in accordance with the requirements in Section 7. The Universities anticipate that the actual implementation plan will be finalized during final negotiations and after consolidation with individual campuses. Vendors responses to this must provide sufficient information that the Universities can determine the capabilities of the vendor in developing and successfully implementing the plan described in Section 7 in the timeframe specified. An insufficient summary of the plan and or submission of a plan which substantially varies from the Universities’ requirements may be basis for rejection of the proposal. VOLUME I - SECTION 2 - ADDITIONAL SUBMITTALS This section may be used at the discretion of the vendor to provide any additional documentation and information submitted in support of the proposal. If the vendor proposes to respond to Section 5, Optional Extended Services or Section 6 Optional Proposals, the following information shall be provided; • • • • a description of services proposed to be provided, the process by which Vendor would propose to offer such services to the Universities, including on-site project management, any relevant pricing information customer references for similar projects, resumes, experience 31 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES If the vendor proposes to respond to Section 6, Optional Proposals (for CFDs), the vendor shall in provide the information specified in Section 6 in addition to submitting the appropriate cost sheet as part of Volume II of the vendor’s proposal.. VOLUME II - COST SHEETS This section shall consist of all completed applicable cost sheets plus, the signed Cost Guarantee statement provided in Section 8 of the RFP. 32 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES SECTION 11 OTHER GENERAL PROVISIONS 11.0 Questions Regarding the RFP Any questions, interpretations or clarifications, either administrative or technical, about this RFP must be in writing. All written questions will be answered in writing and conveyed to all vendors. Oral statements concerning the meaning or intent of the contents of this RFP by any person are unauthorized and invalid. All questions shall be directed to: Pat Dayneko, Director Contract Services and Procurement Office CSU, Office of the Chancellor 4665 Lampson Ave Los Alamitos, Calif. 90720 P.O. Box 3502 Seal Beach, Calif. 90740-7502 (562) 985-9100 (tel) (562) 985-9407 (fax) 11.1 Contract Documents This RFP is issued as a collaborative effort of the Universities. It is anticipated that separate master enabling agreements will be executed for UC and CSU respectively. Such master enabling agreements shall provide the terms and conditions governing the provisions of services to each participating campus. Appendix A is the proposed Contract for Electrical Services which taken in concert with this RFP, contractor’s response and applicable provisions of the UC and CSU will become the contract between the parties. Appendices B and C contain additional terms and conditions for UC and CSU respectively. Campuses electing to retain the Contractor for additional Extended Services and or customized services (e.g., specialized billing reports) shall do so under separate contractual arrangements. 11.2 Duration of proposal All terms of the vendor proposals shall be firm for sixty (60) days from the submission of proposals. Vendors may specify that certain proposal components are subject to fluctuation on a pre-determined index or basis during this period. If so, vendors shall clearly define any components of their proposal which are subject to fluctuation during the 60 day period and the method of calculating that fluctuation. 11.3 Cancellation This solicitation does not obligate the Universities to enter into an agreement. The Universities retain the right to cancel this RFP at any time for any reason. The Universities also retain the right to obtain the services specified in this RFP in any other way. No obligation, either expressed or implied, exists on the part of the Universities to make an award or to pay any cost incurred in the preparation or submission of a proposal. 11.4 Addenda 33 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES The Universities may modify this RFP, any of its key action dates, or any of its attachments, prior to the date fixed for submission of proposals by issuance of an addendum to all vendors who have been furnished the RFP for bidding purposes. Addenda will be numbered consecutively as a suffix to the RFP Reference Number. 11.5 Completion of Proposals Proposals shall be complete in all respects as required by this RFP. A proposal may be rejected if conditional or incomplete, or if it contains any alterations or other irregularities of any kind, and will be rejected if any such defect or irregularity could have materially affected the quality of the proposal. Proposals which contain false or misleading statements, or which provide references which do not support an attribute or condition claimed by the vendor, may be rejected. Statements made by a vendor shall also be without ambiguity, and with adequate elaboration, where necessary, for clear understanding. Costs for developing proposals are entirely the responsibility of the vendors and shall not be chargeable to the Universities. 11.6 Withdrawal of Proposals A proposal may be withdrawn after its submission by written or facsimile request signed by the vendor or authorized representative, prior to the time and date specified for proposal submission. Proposals may be withdrawn and resubmitted in the same manner if done so prior to submission deadline. If the vendor notices any ambiguity, conflict, discrepancy, omission or other error in the RFP or any of its exhibits, the vendor shall immediately notify the Universities of such error in writing and request modification or clarification of the document. Modifications may be made by addenda prior to the submission deadline. Clarifications will be given by written notice to all vendors who have been furnished an RFP for bidding purposes, without divulging the source of the request for same. If a vendor fails to notify the Universities prior to the date fixed for submission of proposals of an error in the RFP known to the vendor, or an error that reasonably should have been known to the vendor, the vendor shall bid at its own risk, and if the vendor is awarded the contract, the vendor shall not be entitled to additional compensation or time by reason of the error or its later correction. 11.7 Rejection of Proposals The Universities may reject any or all proposals and may waive any immaterial deviation in a proposal. The Universities' waiver of an immaterial defect shall in no way modify the RFP documents or excuse the vendor from full compliance with the specifications if he/she is awarded the contract. Proposals which include terms and conditions other than the Universities' terms and conditions may be rejected as being non-responsive. The Universities may make such investigations as deemed necessary to determine the ability of a vendor to perform the work, and the vendor shall furnish to the Universities all such information and data for this purpose as requested by the Universities. The Universities reserve the right to reject any proposal if the evidence submitted by, or investigation of, such vendor fails to satisfy the Universities that such vendor is properly qualified to carry out the obligations of the contract and provide the services specified. 11.8 Disposition of Proposals Proposals become the property of the Universities and information contained therein shall become public documents subject to disclosure laws after Notice of Intent to Award. Proposals may be returned only at the Universities’ option and at the vendor's expense. One copy shall be retained for official files. The Universities reserve the right to make use of any information or ideas contained in the proposals. 34 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES 11.9 Delivery of Proposals Proposals must be received in the Contracts and Procurement Office no later than the date and time indicated on the cover page of this RFP. Vendors are responsible for the means of delivering the proposal to the appropriate office on time. Delays due to the instrumentalities used to transmit the proposal, including delay occasioned by the internal mailing system in the Office of the Chancellor, shall be the responsibility of the vendor. Likewise, delays due to inaccurate directions given, even if by Chancellor's Office staff, shall be the responsibility of the vendor. The proposal must be completed and delivered in sufficient time to avoid disqualification for lateness due to difficulties in delivery. LATE PROPOSALS WILL NOT BE ACCEPTED. 11.10 Award of Contract The current intent of the Universities is to seek one or more Contractors to provide the Direct Access Services described herein. The Universities envision selecting at most two Direct Access Contractors for the Universities - one serving campuses in Northern California and one serving campuses in Southern California. However, the Universities reserve the right to select multiple, single or no Contractors, if such an approach is warranted after review of RFP proposals. The Universities have the right to reject any and all proposals, and to award one or more contracts. Award, if any, will be to the vendor (s) whose proposal best complies with all of the requirements of the RFP and in accordance with Section 9 - Evaluation and Award. A "Notice of Intent to Award" will be publicly posted for five (5) consecutive University working days. Written notification will be made to unsuccessful vendors. 11.11 Contract Execution Subsequent to the Notice of Intent to Award, the Universities and the potential Contractor shall enter into a thirty (30) day negotiation period with the successful vendor(s) to finalize the Implementation Plan and contract provisions. Upon successful conclusion of negotiations, the University will prepare the contract for signature and forward it the Contractor who shall signed by the Contractor and returned, along with the required attachments, to the Universities within ten (10) calendar days from receipt. The period for negotiation and execution may be changed by mutual agreement of the parties. Contracts are not effective until approved by the appropriate University officials. All work performed prior to receipt of a fully executed contract shall be at the Contractor's own risk. 11.12 New Releases Without prior written approval of the University, Contractor shall not issue any news releases or other statements pertaining to the award or servicing of the Agreement. 11.13 Disputes/Protests The Universities encourage vendors to resolve issues regarding the RFP or the Universities' procurement process through written correspondence and discussions. The Universities wish to foster cooperative relationships and to reach a fair agreement in a timely manner. Vendors must file any protest within five (5) calendar days after notice of intent to award. The protesting vendor shall submit a full and complete written statement detailing the facts in support of the protest. The protest must be sent by certified or registered mail or delivered in person to Trustees of the California State University, Office 35 UC/CSU - RFP 970042 PROVIDER OF DIRECT ACCESS SERVICES of the Chancellor, to the attention of the Vice Chancellor, Business and Finance. Within a reasonable amount of time after receipt of the written statement of protest, the Universities will provide a decision on the matter. The decision will be in writing and sent by certified or registered mail or delivered in person to the protesting vendor. The decision of the Universities is final. 36