THE ASPLUNDH TREE
Transcription
THE ASPLUNDH TREE
Spring/Summer 2009 THE ASPLUNDH TREE InMemoriAm Tom Lee, retired vice president and Asplundh veteran of 46 years, passed away on May 13 at the age of 76. Born and raised in Virginia,Tom joined an Asplundh tree crew there in 1949. His budding career was interrupted by a three-year tour with the U.S. Army during the Korean War. After his tour of duty, he returned to work in Virginia, but transferred to Vermont six years later.Tom advanced to general foreperson in 1961, working throughout Massachusetts, Connecticut and Vermont. Promoted to supervisor in 1981, he was appointed manager of Asplundh operations in Maine and Vermont the following year. Tom was elected vice president in 1985 and served the company until his retirement in 1995. Tom is survived by his wife of 54 years, Pat; a son, Mike Lee of Y ork, Maine; two sisters; one brother; ten grandchildren and four great-grandchildren. He was preceeded in death by two sons, Bruce Smith, an Asplundh general foreperson in Massachusetts who passed away in June 2008, and Mitchell who died in 1978. We send our deepest sympathies to his family and friends. Jim Sigman, manager of Asplundh operations in parts of Oklahoma, was fatally injured in an accident on May 21. He was 49 years old. Jim first came to work on an Asplundh tree crew in Kansas in 1980. T hree years later, he left to work for Blume Tree Services where he worked his way up to area manager. W hen Asplundh acquired Blume in 1993, Jim came aboard as a supervisor and the following year, he transferred to Oklahoma. In December 2007, Jim was promoted to manager and was responsible for Asplundh operations on the property of Oklahoma Gas & Electric, as well as various municipal and cooperative accounts. He was a 1994 graduate of ASTP and had been an ISA Certified Arborist since 1996. Jim is survived by his wife of 29 years, Kristine; a son, Josh; two daughters, Jamie and Tember; two grandchildren; three brothers; a twin sister and his parents. His loss is felt by many co-workers, friends and family members. Tom Anderson, an Asplundh supervisor in New Jersey and 54-year company veteran, passed away on January 11 at the age of 71. A native of New Jersey, T om began his long and productive career in 1955 as a climber and a few years later, began working with Asplundh’s earliest aerial lifts. In 1971, he advanced to foreperson and was promoted to general foreperson in 1984 under now retired Vice President Harold Selvey. Tom first became a supervisor in 1990, overseeing crews working on the properties of various investor-owned, cooperative and telephone companies in central and northern New Jersey. His working relationship with Public Service Electric & Gas (PSE&G) spanned his entire career and from 2001 to 2003, he served Continued on page 13 THE ASPLUNDH TREE Spring/Summer 2009 Contents Safety Success Is No Accident ................ 2 Asplundh Dealerships: Offering More Value Than Ever ............... 5 Asplundh Helps Maintain Co-op Member Relations ......................... 6 Storm Emergencies: From Ice To Fire ... 8 Management Update .................................... 10 In Memoriam ................................................. 13 Orchids ............................................................ 14 Service Anniversaries ................................... 18 Crews & News .............................................. 20 Merit Awards ................................................. 25 Here’s To Your Health ................................. 26 New Product Review .................................. 27 Arbor Day Action ......................................... 29 On The Cover With Grandfather Mountain rising behind him, Foreperson Joe Sweeney of the Barry Suddreth Region trims along a Blue Ridge Electric Membership line near Lenoir, North Carolina. (photo by Mann McMillan) Managing editor Corporate Communications Patti Chipman Writer/Editor Kristin Wild Assistant Editor/ Graphics Specialist Ronnie Gauker Editorial Assistant Jenn Devine The Asplundh TREE is a family magazine, published twice a year for all employees and friends of the Asplundh companies. Asplundh welcomes requests to reprint or otherwise duplicate this magazine, in whole or in part. Please contact the Managing Editor of Corporate Communications at the address below for permission, or call 1-800-248-TREE (in the U.S. or Canada). © 2009 Asplundh Tree Expert Co. Asplundh Tree Expert Co. 708 Blair Mill Road, Willow Grove, PA 19090 www.asplundh.com Printed on recycled paper AVMS What’s it all About? A by Jude Solis, Supervisor in the Larry Gauger Region, Southeastern Pennsylvania splundh is always looking for ways to improve its fleet and operations. One of the latest efforts is the installation a GPS-based system called AVMS (Automated Vehicle Management System) to track the location of company-owned vehicles. This system, developed by Telogis, Inc. of Aliso Viejo, California, is able to pinpoint a vehicle location using signals from satellites. You may be familiar with the technology if you have a GPS navigational system in your personal vehicle. One of the reasons Asplundh is moving forward with this program is employee safety. Knowing where our vehicles are will help us respond more quickly and effectively in the event of an emergency. We can also plan routes that are safer and more efficient, reducing the hazards associated with driving to and from job sites. Driving violations can also be reduced by discouraging unsafe practices such as speeding. After his crews head out to their job sites on the property of PECO Energy, Supervisor Jude Solis (at left) can access AVMS wirelessly from his laptop to track their progress.Whether it’s monitoring one truck or dozens, Jude considers AVMS to be a great tool to help manage fuel costs and to assist crews in finding ways to be safer and more efficient. AVMS generates a variety of “Dots on a Map” reports that can show the movement of a vehicle over a period of time. The map at right shows a day’s worth of operations for one truck. To conserve fuel and reduce pollution, engine idling time is tracked as well. The AVMS system can also help us investigate claims from the public regarding alleged property damage or a driving complaint generated from a Motorist Observation Report (MOR). These are just a few issues that AVMS would aid not only the Company, but also an employee’s credibility. Everyone is affected by our tough economy. Fuel costs are on still high and it only makes business sense to manage our overall fuel consumption. AVMS also collects engine data which will help us change our behavior patterns and operate our equipment more efficiently. This system can provide valuable information such as miles driven, length of time the engine has been idling, proper use of the auxiliary motor (pony motor) and whether we are taking the safest and most direct route to and from our job sites. Utility companies are looking for a contractor that is safe and efficient, as well as one that is reducing its environmental Finding the best way to get tools, parts or supplies to a spray crew on a remote right-of-way is no problem with AVMS. Using GPS technology, AVMS helps Asplundh know exactly where a vehicle is located. This information can also be a great help in a medical or storm emergency to expedite a response to the crisis. impact. Asplundh, as an industry leader, is willing to invest in this type of technology to be competitive. We can manage our field operations more efficiently by knowing when we depart to and arrive from our job sites and how long we have our lifts in operation. During storm restoration, we can be certain that we are utilizing the closest unit to respond or we can help to direct a crew that is lost. These are just some of the circumstances where the data from AVMS can help us improve safety and customer service. I believe utilities across the country will take this into consideration when it’s time to choose a vegetation management contractor and that’s good for all of us! The Asplundh TREE Spring/Summer 2009 1 Safety Success Is No Accident by Gil Niedenthal Director and Corporate Safety Officer SO, WHAT IS World Class Safety? (Part 2) I n the first part of this article, I wrote about the activities that help to define what “World Class Safety” is. Some of the general concepts were: u Doing everything in your power to prevent injuries; u Having management leadership set the example; u Living safety as a value and not a priority. In this second part, I would like to share with you my thoughts about what it “looks like” and how you know when you have achieved it. To me, our vision — Safety First ... No One Gets Hurt!® — defines “World Class Safety.” It’s the combination of placing our value for safety FIRST and then realizing the benefits of the action … NO INJURIES! I’ve never told my boss that I manage a “World Class” safety program. But I can tell him our injury rate is a fraction of the industry’s injury rate and our safety system — the Safety Management Process — is industry-leading! However, I believe that a successful safety program is not driven solely by attempts to decrease our injury rate. Instead, we need to encourage “safety talk” amongst our people, establish an atmosphere where employees can report work hazards and near-misses without fear of reprimand, encourage self-awareness rather than production at the cost of safety and integrate the concept of “actively caring” for safety at ALL levels of the organization. Yes, it’s hard to define. Even though we’re not all cooks, we know bad spaghetti sauce or good spaghetti sauce when we taste it. But to describe good spaghetti sauce is a little harder to do. It’s the same way with “World Class Safety.” Why? Well, it depends on who is doing the judging or comparing. If you look at OSHA or ANSI standards and compare your program to those standards, you could probably tell where the gaps are in your system. But after you close the gaps, you still don’t necessarily have “World Class Safety.” Why? It’s because none of those standards address the most elusive factor of “World Class Safety” — culture! It is culture that determines if a group can internalize safety and health by doing the right thing when no one is looking. A solid, dynamic and responsive safety and health culture transcends any written program, training gap, unexpected event, etc. At the end of the day, “World Class Safety” is about conducting business in a way that all employees, from the president to the newest groundperson, know and believe safety is a value. There is no need to coax, threaten or constantly remind employees of their role in safety. They know it and believe in it. Crew members feel a right and a duty to correct hazards on a job site. No one takes an “it’s not my responsibility” attitude. Job briefings and work procedures continue even when an unforeseen or changed condition occurs. General forepersons and supervisors never place schedules or appearances above the safety of their employees. As a Company, we will achieve “World Class Safety” when we have created a culture where everyone looks out for each other. I call it “actively caring for safety.” Call it whatever you want, but let’s make safety part of our everyday life and “talk,” both on and off the job. A Volts Wagon Milestone Sometime back in March, Asplundh’s electrical hazards training trailer, known as the Volts Wagon, received its 10,000 th trainee! This milestone was reached in the Steve Miller Region where Regional Safety Superintendents Brian Fooks and Jose Vega (now general foreperson) performed demonstrations for their employees and utility customers in Delaware, Maryland, V irginia and New Jersey. Over a two-month period, 33 training and demonstration sessions were conducted for over 410 employees and over 50 utility representatives. Participants learned (or re-learned) how to identify a wide variety of electrical equipment, what is direct and indirect contact and what procedures help them to work safely near live conductors. The live line demonstration is a perfect example of “Seeing is Believing.” Shown at left are some of the attendees from the Miller Region. T hey work under General Foreperson Armando Gomez on the property of Baltimore Gas & Electric. W here will the Volts Wagon be for its 20,000 th trainee? 2 The Asplundh TREE Spring/Summer 2009 safety recognition Asplundh Tree Expert Co. and Entergy Arkansas Transmission came together in May to pay tribute to the vegetation management group pictured here for their dedication to safety and outstanding work performance over the past year. Safety certificates were presented to each of these employees from the Kevin Blount Region who had worked incident-free for a year, along with special plaques for six men who had worked 5,15 or 20 years without a single incident. Senior Vice President Matt Asplundh (blue shirt, center) made a point to be on hand for this occasion, along with Manager Kevin Blount (front row, far left) who presented 20-year plaques to Doug Brooks and Troy Norwood, a 15-year plaque to Gary Cooper and 5-year plaques to Mike Herring, David Walston and Josh Walston. Keep up the good, SAFE work. Working incident-free paid off in a $500 Cabela’s gift certificate to Foreperson Rick Brecht (center) of the Jeff Lynch Region in Michigan, who recently won the top prize in the 2008 Corporate Safety Excellence Drawing for his region. Manager Jeff Lynch (right) was pleased to come out to Rick’s job site to make the presentation. He was happily accompanied by Harley Jaques (left) of Tri-County Electric Cooperative, the utility for which Rick and his crew work. In April, Foreperson George Soto (center) received a handshake of congratulations from Manager Patrick Lamberton (left) along with a $500 gift certificate for Cabela’s, the top level reward for winning the 2008 Corporate Safety Excellence Drawing in his region. To qualify for the drawing, employees must work incident-free for the entire year. George and Crew Member Melvin Ofield (right) work on the property of Consolidated Edison on Staten Island in New York. In the cold Nebraska spring sunshine, Manager Kevin Dove (right) gave Trimmer/ Climber David Fanning (center) a handshake of appreciation for working safely all year and presented him with a $500 Cabela’s gift certificate, his winnings in the Corporate Safety Excellence Drawing for the Dove Region. David works under General Foreperson Lon Nutter (left) on the property of Lincoln Electric System. Vice President Dave Sachs (right) proudly presented Journeyman Trimmer Caleb Vernon (left) with $500 of Cabela’s Bucks for being his region’s top winner in the Corporate Safety Excellence Drawing. Caleb’s incident-free work record for 2008 made him eligible for the drawing. He works under Supervisor Wes Washington on the property of AEP Ohio. The Asplundh TREE Spring/Summer 2009 3 tree Felling Round-up Although the ‘new’ tree felling training curriculum is now part of the Line Clearance Qualification Standard, our Corporate Safety Trainers Tracy Hawks and Mark Foster are still on the road now and then to share their expertise. Region 29 — Virginia Region 37 — Texas Region 35 — New Jersey Utility Tree Service Region 73 — California Region 55 #1 — Florida Region 55 #2 — Florida Congratulations to all the employees shown below who have dedicated themselves to learning new ways to work more safely. Region 50 — Florida Region 52 — Alabama (Yes, that’s tree felling trainee Vice President Steve Bostock at far left!) Sharing Safety Expertise — For the past 13 years, Salt River Project in Arizona has organized a one-day Overhead and Underground Electrical Safety Workshop for landscapers, tree workers and excavators. Taking advantage of Asplundh’s expertise, the utility calls upon employees from the Will Willis Region to provide the chainsaw safety and tree rescue training. At left are General Foreperson Dave Brower and Planner Greg Kahler demonstrating chainsaw safety tips for some of the 247 attendees of this excellent safety outreach event. “These folks are on their day off. T hey don’t get paid to come; they come for the education,” said Karen Powell, Manager, Maintenance Services, Line Clearing for Salt River Project .“We give them important information they may not be able to get anywhere else.” In fact, the utility provides professional interpreters and headsets to give simultaneous translations of the presentations to those who speak Spanish.This program reminds us that safety knowledge is not something that you just keep to yourself. It deserves to be shared. 4 The Asplundh TREE Spring/Summer 2009 Asplundh Dealerships: Offering More Value than Ever F or more than 40 years, Asplundh has owned a GMC truck dealership and since 2006, the company has owned two. Despite the upheaval in the American auto industry, both Asplundh dealerships are here to stay and they are working harder than ever to provide cost savings and convenience to the company’s operations and employees. In addition to receiving major discounts on genuine parts, the dealerships have traditionally given the employees of Asplundh and its subsidiaries special pricing on personal car and truck purchases. As of June, our operations in the field stand to reap even more cost and convenience benefits, thanks to new preventive maintenance programs coordinated through the Asplundh dealerships. The first program offers preventive maintenance (PM) kits for lifts and chippers, making it easier and more cost effective to comply with scheduled maintenance requirements. When it’s time to change the oil and replace filters for several vehicles, one simply calls Asplundh Buick/PontiacGMC in Manahawkin, New Jersey (1-800-426-0708) or Asplundh GMCIsuzu Trucks in Philadelphia, Pennsylvania (1-800-316-2107). The caller provides the equipment numbers and a crew number, and the dealership knows exactly what type of PM kits are needed. Each PM kit includes approved air, oil and fuel filters for both the truck and the auxiliary (pony) motor, as well as approved synthetic oil. Kits for chippers are also available. The kits are packed, labeled, documented in a database and shipped. No more searching for the approved filters or finding a good price for synthetic oil. One call takes care of it all, saving field personnel time (and time means money!). The convenience also makes it more likely that preventive maintenance will be done according to the schedule. Dan Williams, the dealerships’ general manager, worked closely with Jim Sandell Preventative Maintenance in a Kit! As the old saying goes,“an ounce of prevention is worth a pound of cure” and now the GMC Parts Department in the Asplundh dealerships makes it really easy to comply with Asplundh Fleet Services’ scheduled maintenance program. At left is a preventive maintenance (PM) kit for an LRV55 lift. It includes approved air, oil and fuel filters, for both the truck and its auxiliary (pony) motor, as well as approved synthetic oil. PM kits are also available for chippers. A kit for a Vermeer chipper is shown at right.The scheduled maintenance interval for all makes and models of chippers is every three months, so ordering PM kits can save our field personnel a lot time shopping for parts and oil — and that saves money! All it takes is a toll-free call to the dealership. Dan Williams (right) is the new general manager of the Asplundh Buick/Pontiac-GMC dealership in Manahawkin, New Jersey and the Asplundh GMC-Isuzu dealership in Philadelphia, Pennsylvania. With almost 20 years of management experience in service and parts departments, and 11 years in repairs, Dan was eager to put his skills to work to benefit Asplundh’s field operations. He credits Jim Sandell in Fleet Services in Willow Grove and Paul Sykes and his staff in the Parts Distribution Center in Lynchburg, V irginia for successfully launching the new PM kit program. Mobile Maintenance Services! The Asplundh dealerships offer another way to encourage preventive maintenance — a mobile maintenance program for Asplundh operations within 300 miles of their Manahawkin or Philadelphia dealerships. At left are lifts and chippers in the Tim Manners Region in Pennsylvania in the process of getting oil changes. Continued on page 28 The Asplundh TREE Spring/Summer 2009 5 Asplundh Helps Maintain Co-op Member Relations by Kristin Wild, Writer/Editor E lectric cooperatives are private, independent electric utilities, owned by the members they serve. It’s important to pay attention to the word “members” because it implies a different kind of business relationship compared to “customers and investors.” Since many of the Asplundh crews who work for rural electric cooperatives throughout the U.S. are actual co-op members themselves, they often go the extra mile to maintain member relations and satisfaction. In addition, Asplundh’s capabilities in specialized equipment and vegetation management expertise can help to keep electricity safe, reliable and affordable for co-op members. To give a little historical background, electric cooperatives began to spread across rural America after President Franklin D. Roosevelt created the Rural Electrification Administration (REA) in 1935. Today more than 900 electric cooperatives provide safe, affordable and reliable electric power to 42 million Americans while maintaining a unique consumer-focused approach to business. A Closer Look at Co-ops A couple of months ago, I had an opportunity to get a first-hand understanding of how a couple of rural electric cooperatives work with Asplundh to effectively manage vegetation and maintain member satisfaction. The Barry Suddreth Region in parts of North and South Carolina proudly serves 10 co-ops and I was able to meet with folks from two of them in North Carolina — Blue Ridge Electric Membership Corp. in Lenoir and EnergyUnited in Statesville. While driving to a hilltop right-of-way to visit an Asplundh crew, Blue Ridge EMC’s Vegetation Manager Roger Reid gave me a brief history of the utility’s vegetation management program. Thanks to a more consistent approach since 1997, the utility is currently working 6 The Asplundh TREE Spring/Summer 2009 Blue Ridge Electric Membership Corp., Asplundh and ArborMetrics Solutions work together to keep the power on and co-op members happy. Blue Ridge EMC’s Vegetation Manager Roger Reid (second from R) met up with this group from the Barry Suddreth Region working to maintain adequate clearance on a 72kV line near Lenoir, North Carolina. Pictured (from L to R) are: General Foreperson Martin Roberts, ArborMetrics Pre-Planner Zack Benfield, Foreperson Joe Sweeney, Lead Foreperson Jim Sebastian, Groundperson James Childress, Roger and General Foreperson Mann McMillan. Whether it’s a job that calls for a bucket or a climbing saddle, Lead Foreperson Jim Sebastian is always ready. Above, he takes down a tree that was encroaching on a rural Blue Ridge EMC line. ArborMetrics Pre-Planner Zack Benfield (left) meets with Blue Ridge EMC member Kathi Hoyle (right) to discuss the scheduled line clearance work to be performed by Asplundh crews. Zack uses his Toughbook computer to record any special concerns or requests and adds that information to the utility’s database. Her home and grocery store in Collettsville rely on safe, reliable electricity from Blue Ridge EMC. on a six-year cycle for its more than 7,600-line-mile system which includes approximately 300 miles of transmission. Asplundh crews work in the Caldwell District where Blue Ridge EMC maintains its headquarters. Equipped with a standard lift, chipper and mower, the crews also use a Jarraff side trimmer and a 4x4 platform-mounted lift truck, locally known as a Paddlefoot. General Foreperson Mann McMillan says, “Of course, good equipment is important, but our employees are more productive because they know the people and they know the system. Blue Ridge is like a family.” Because of that family-feel, Asplundh employees make an extra effort to balance the members’ desire for lush, free-growing trees and the need for safe, reliable power. With over 70,000 members, Blue Ridge EMC prides itself in achieving high satisfaction ratings and great reliability. This requires a lot of pre-planning and notification work. To help develop and maintain a database of member requests, they recently hired a pre-planner, Zack Benfield, with ArborMetrics Solutions, Inc., a subsidiary of Asplundh. He is on the road constantly meeting with members and Roger Reid, to make sure the crews stay on cycle and ‘don’t let Mrs. Jones’ dog out of the yard’ or ‘trample the flowers.’ “Pre-planning has allowed us to get more consistent results in our vegetation management program,” explained Robert Kent, Director of Operations for Blue Ridge EMC. “Zack helps Roger prioritize danger trees and mid-cycle tree work.” Staying Ahead of the Game I also visited with EnergyUnited’s Director of Maintenance Jimmy Brown who oversees the right-of-way program served by Asplundh crews in the Suddreth Region. With over 12,000 line miles (including 188 miles of transmission) to maintain and over 100,000 members to please, staying on schedule or ahead of the game can be a tough job. Efficiency is critical and since Vice President Barry Suddreth is a member of EnergyUnited, he has an appreciation of the need to control costs. To address this need, a ‘work group’ concept is in place. Each work group includes two Paddlefoot lifts and two chip trucks. Bush hog mowers and Jarraff side trimming machines are also occasionally employed for off-road rights-of-way. The work group is highly mobile and can access off-road lines and backyards with less surface impact. Well-equipped and working as a team, the crews can handle everything from a very technical climbing job, to traditional bucket work, to rightof-way clearing and widening. Considering the fact that EnergyUnited serves a 19-county area that includes a mix of rural, suburban and urban environments, the versatility and mobility of Asplundh’s work groups make it possible to keep up with the utility’s vegetation management needs. Add in good supervision who have the people skills needed to help with member notification and special requests and you have a win-win situation for the co-op and its members. “Asplundh helps us enhance service, reliability and safety at a competitive price,” says Jimmy. “We’re fortunate to have some very reliable crews and supervision who are ready to respond 24/7/365.” Continued on page 13 EnergyUnited, based in Statesville, North Carolina, has been using integrated vegetation management techniques since 1989. Asplundh mowing crews from the Barry Suddreth Region play a part in creating rights-of-way that maintain adequate clearance and accessibility while promoting great habitat for flora and fauna of all sorts. EnergyUnited’s Director of Maintenance Jimmy Brown is proud of the results of their efforts (at right) and his utility’s participation in various organizations such as the National W ild Turkey Federation’s Energy for Wildlife program. Two Paddlefoot (4x4 platform-mounted) lift crews are an integral part of the ‘work group’ concept employed on the property of EnergyUnited. T his work group under General Foreperson Robby Wood was working in Huntersville, North Carolina. Their work site set-up and traffic control methods demonstrate their concern for public safety, as well as their own. Brush mowing (as seen here in this photo of a special project EnergyUnited performed for the North Carolina Wildlife Resource Commission) can be added to the ‘work group’ package that Vice President Barry Suddreth offers to utilities. Depending on the goals of the integrated vegetation management plan, mowing may be followed up with a herbicide treatment to prevent the growth of woody plants and to allow grasses and forbes to flourish.This prevents trees from growing up into the conductors and results in excellent habitat for animals and plants. A typical Suddreth Region work group includes two chip trucks to handle the limbs and brush generated by the two Paddlefoot lift trucks. A bush hog mower rounds out the group. This is a highly productive and effective concept for rural — and many suburban — areas. The Asplundh TREE Spring/Summer 2009 7 Storm Emergencies: From Ice to Fire S ummer and the hurricane season are here, but it wasn’t all that long ago that Asplundh crews were working long hours in icy conditions to help dozens of utilities restore power. Since December 2008, more than 1,100 Asplundh employees were mobilized to two major ice storms and various snow, wind and wildfire events. They were joined by thousands of local Asplundh employees to get the job done. The devastation to trees and power lines was widespread throughout the Northeast after the December 11 ice storm. Foreperson Henry LeDuc of the Ralph Guadagno Region took this photo of an ice-toppled red oak pulling down National Grid power lines in Methuen, Massachusetts. Icy Times On December 11, 2008, ice built up on trees and power lines from Pennsylvania all the way up into Maine. Affecting the densely populated Northeast, millions of utility customers were without power. Within hours, Asplundh had mobilized 220 crews to assist eight utilities in need of additional tree crews. The majority of mobilized crews were sent to the property of National Grid in Massachusetts and New York where the damage was the worst seen in ten years. Public Service Co. of New Hampshire also utilized a large number of extra Asplundh crews. The remainder were distributed amongst New York State Electric & Gas, Unitil, Western Massachusetts Electric Co., Central Maine Power Co., City of Leominster and Central Vermont Public Service. Most storm crews worked for over 10 days, but everyone was home in time for the holidays. The next big ice event started on January 27 and spread a thick layer of ice on trees and power lines from Arkansas up into Ohio. Almost two million customers were affected by power outages, but it would have been worse if the area had been more densely populated. In addition to hundreds of Asplundh crews on storm duty for their local utilities, over 170 Asplundh crews were mobilized to assist 10 utilities and two municipalities. The largest group of employees went to a new customer, Vectren, in southern 8 The Asplundh TREE Spring/Summer 2009 Line crews and tree crews worked side-by-side on the Central Vermont Public Service system after the December ice storm. Foreperson Sione Ngauamo of the Mick Kavran Region in Washington took the top out of a hazard tree threatening a Clark Public Utilities lineafter a record snowfall in December. General Foreperson James Powell of the Jack Shupe Region sent in this photo of his crews removing trees from an E.ON U.S./Kentucky Utilities transmission line near Madisonville. T he crews had to wade across a half frozen swamp to get to the downed trees. At least there weren’t any snakes around at that time of year! After the late January ice storm, Foreperson Lanny Chambers’ crew from the Jack Shupe Region removed ice-damaged limbs for Owensboro Municipal Utilities in Kentucky. Indiana and the next largest group was assigned to E.ON U.S./Kentucky Utilities. The destruction was extensive throughout most of Kentucky. The remaining crews were sent to North Arkansas Electric Cooperative, AEP Ohio, Owensboro Municipal Utilities, Madisonville Municipal Utilities, Paducah Power, City of Thayer, City of Bardstown and Mayfield Electric & Water. In some places, removing storm debris and restoring power to every customer was a relatively slow process, due to the distances between customers in rural areas. However, within two weeks, the vast majority of mobilized crews were back home. There were other serious weather events and natural disasters that required our local Asplundh crews to be on storm emergency work, but didn’t require the Storm Center to send crews. Notable ones include a heavy, wet snowfall in parts of Washington state in mid-December which kept Mick Kavran Region crews busy removing broken and hazardous trees from roads and power lines. Then high winds on February 11-12 in Ohio and Pennsylvania, with winds clocked over 60 miles per hour, required the emergency efforts of Dave Sachs and Dave Puckett Region crews. In early March, an ice storm knocked out power for thousands of Nova Scotia Power customers and Asplundh Canada crews from the Steve Christiansen Region responded in full force. Although it might be called more of a natural disaster, a huge wildfire in the vicinity of Santa Barbara, California was definitely aggravated by winds and dry conditions. Asplundh crews from the Dave Stall Region were called in to remove burned and smoldering trees and brush so that Southern California Edison crews could rebuild fire-damaged lines. Thank you notes and e-mails flowed in after these storm emergencies that ranged from ice to fire. You can read many of them in the Orchids section on pages 14-17. Weather or not, Asplundh is always prepared to help customers restore power! AEP Southwestern Electric Power Company sent in this dramatic shot of an Asplundh crew from the Tom Leverentz Region working to remove ice-laden trees from their power lines near Fayetteville in northwest Arkansas. The January 27 ice storm left over 85 percent of their customers without power in some areas. The students of Harper and Vogel Elementary Schools in Evansville, Indiana created thank-you notes to give to all of the out-of-town storm workers after the late January ice storm. Pam Kaelin of Vectren arranged to have them delivered to the Asplundh crews on storm restoration duty. General Foreperson Sergio Perlera of the Kelly Runkle Region sent in this photo of his crews proudly displaying their thank-you notes.They even wrote a few back to the children! After the late January ice storm and the previous September’s Hurricane Ike damage, Asplundh crews in Ohio have been very busy with storm work. AEP Ohio Forester Pat Patton took this photo of wind storm damage on their right-of-way on February 11. In response to the devastating Santa Barbara wildfire in early May, Asplundh Patrolman Larry Schaefer (left) of the Dave Stall Region discussed crew assignments with Southern California Edison Line Clearing Supervisor Bill Hallett (right). The “Jesusita Hell Fire” destroyed 78 homes and injured 22 people. Asplundh crews worked on hazard trees still burning, overhang removals, road clearing and brush clean-up while Southern California Edison rebuilt lines and restored power to the homes that were not damaged. The Asplundh TREE Spring/Summer 2009 9 ManagementUpdate nEWmANAGERSinTheFieldandHomeOffice Patrick Lamberton, former senior supervisor in New Jersey, Delaware, Maryland and Washington, D.C., was promoted to manager of Asplundh operations in parts of New York, New Jersey, Pennsylvania and Maryland in March.The new Lamberton Region is sponsored by Senior Vice President Gregg Asplundh. Born in Pennsylvania, Patrick joined an Asplundh spray crew in West Virginia in 1982. He gained experience on tree crews and within a year, he had transferred to Pennsylvania, then Missouri and had advanced to foreperson. In 1990, Patrick took an assignment in Delaware and was promoted to general foreperson. Eight years later, he advanced to supervisor. Patrick’s responsibilities as a manager include overseeing Asplundh operations on the property of Consolidated Edison, Jersey Central Power & Light, Orange & Rockland Utilities, Baltimore Gas & Electric, Entergy Nuclear and various municipal accounts. A 1993 graduate of ASTP, he is a member of the UAA, New Jersey ISA and is a Maryland Tree Expert. Joe Lee joined Asplundh’s Home Office staff in Willow Grove, Pennsylvania in May as the new manager of Field Personnel. He reports to Corporate Administration Manager George Licci and his sponsor is Secretary-Treasurer Joe Dwyer. Joe brings to Asplundh a wealth of experience in human resources management through his 20 years with United Parcel Service (UPS) in Pennsylvania. From training and workforce development to compliance with employment regulations and public affairs, he has managed a wide variety of human resources issues. Joe earned a master’s degree in adult education and human resources development from Pennsylvania State University and holds a bachelor’s degree from Allegheny College. His current responsibilities include coordinating the Asplundh and UtiliCon Supervisory Training Programs, as well as other management development programs, overseeing our substance abuse policy enforcement, supporting job recruitment and serving as the Corporate Equal Employment Opportunity Commission Officer for Asplundh and its vegetation management subsidiaries. 10 The Asplundh TREE Spring/Summer 2009 Angelo Mattioli was named manager of Financial Reporting and Field Accounting in the Asplundh Home Office in Willow Grove, Pennsylvania in January. The Corporate Accounting Department is sponsored by Secretary-Treasurer Joe Dwyer and Angelo reports to Controller Brian Bauer. Angelo already had more than five years of experience in financial reporting, cost accounting and auditing when he started with the company in 1999. He was hired to be the controller for our former subsidiary, Central Locating Services, Ltd., and he worked in that position until December 2002 when he became Asplundh’s internal audit manager. In October 2005, Angelo was named manager of Overheads and Fixed Assets, a position he held until January of this year. His current responsibilities include preparation and analysis of financial statements and overseeing work-in-process. A 1993 graduate of St. Joseph’s University in Philadelphia, Angelo earned a bachelor’s degree in accounting and became a Certified Public Accountant in 1997. Steve DiBello was promoted in July to manager of Overheads and Fixed Assets in the Asplundh Home Office in Willow Grove, Pennsylvania. This responsibility is in addition to his duties as the accounting manager for our utility services subsidiary, UtiliCon Solutions, Ltd. Steve reports to Controller Brian Bauer of the Corporate Accounting Department, which is sponsored by Secretary-Treasurer Joe Dwyer. A native Philadelphian and 20-year Asplundh veteran, Steve joined the company in 1989 as a staff accountant in Fixed Assets. He had just completed his bachelor’s degree in accounting from the University of Notre Dame in Indiana. Steve progressed through senior accountant to supervisor of Overheads and Fixed Assets in 1999 and became manager of the department in 2004. A year later, he was named accounting manager for the newly formed UtiliCon Solutions, Ltd. and he began serving on its storm cooordination team. Steve is now responsible for all overhead functions, bidding, customer audits and fixed assets of the organization (both UtiliCon and Utility Vegetation Services). He will continue to be involved in managing UtiliCon accounting, such as work-in-process and cost reporting. nEWSupervisors John Belton, former corporate safety supervisor, was promoted to field supervisor in October 2008 for the Dave Puckett Region in parts of W est Virginia and Maryland. Senior Vice President Chris Asplundh, Jr. sponsors the Puckett Region. Born in West Virginia, John first came to work on an Asplundh tree crew in 1983. Five years later, he left to take a position as a general foreperson and safety inspector/ trainer with Tree Preservation, which was subsequently acquired by Asplundh in 1993. Always based in his home state of W est Virginia, John joined the Corporate Safety Department in 2006 as a safety supervisor. His field supervisor responsibilities include overseeing Asplundh crews working on the property of Allegheny Power in parts of W est Virginia and Maryland. A 1994 graduate of ASTP, John was also selected to attend one of the first General Foreperson Professional Development Programs in 2005. Robert Coffman, former general foreperson in central Oklahoma, advanced to field supervisor in May after the untimely death of Manager Jim Sigman. Robert reports to Sponsor/Senior Vice President Gregg Asplundh. Robert first joined an Asplundh tree crew in his home state of Oklahoma in 1988. Within nine years, he had progressed to general foreperson overseeing tree crews working on the properties of various utilities in central and northern Oklahoma. Robert’s supervisory responsibilities include overseeing Asplundh operations on the properties of Oklahoma Gas & Electric and various municipal and cooperative accounts throughout the state. A 2002 graduate of ASTP and the General Foreperson Professional Development Program, he is an ISA Certified Arborist and has also studied criminal justice at Langston University in Langston, Oklahoma. Mike Fullex, former regional safety superintendent for the Mike Zehler Region in New York, was promoted to field supervisor in December 2008. The Zehler Region is sponsored by Vice President Larry Moore. Mike first came to work for an Asplundh tree crew in1994 in his native state of New York. He chose to leave the company five years later to work as a union business representative, but then returned to Asplundh in 2005 to serve as a regional safety superintendent in the Zehler Region. Mike’s current responsibilities include overseeing Asplundh tree crews working on the property of National Grid, New York State Electric & Gas, Central Hudson Gas & Electric and various municipal accounts. Prior to his work with Asplundh, Mike earned an associate’s degree in law enforcement from Central Texas College in 1990 and served almost four years in the U.S. Army, working in intelligence analysis. Ron Muir, Jr., former general foreperson in Maryland, advanced to field supervisor under Vice President Steve Miller in April. The Miller Region is sponsored by Senior Vice President Gregg Asplundh. Originally from Massachusetts, Ron joined Asplundh in January 2008 as a complaint inspector and soon became a general foreperson. He came aboard with eight years of experience in forestry and utility arboriculture in the states of Massachusetts, Delaware and Maryland. Ron’s supervisory responsibilities include overseeing Asplundh crews working on the property of Potomac Electric Power Co. and several major municipal accounts in Maryland. He holds a master’s and bachelor’s degree in forestry from the University of New Hampshire and the University of Massachusetts, respectively. Ron has earned numerous certifications and is an ISA Certified Arborist, Utility and Municipal Specialist and a Maryland Licensed Forester and Tree Expert. Dan Stubbs, former general foreperson in Ohio, was promoted to field supervisor under Vice President Dave Sachs in March. The Sachs Region is sponsored by Senior Vice President Gregg Asplundh. A 31-year Asplundh veteran, Dan came to work on a tree crew in his native state of Ohio in 1978. He advanced through the ranks and became a general foreperson in 1992. Five years later, Dan took a temporary assignment in New Zealand to assist local Asplundh management with the start-up of a large contract. He returned to Ohio and continued as a general foreperson until his recent promotion. Dan’s supervisory responsibilities include overseeing distribution vegetation management crews working on the property of AEP from Wheeling, W est Virginia across northern Ohio to Indiana. A member of the UAA, he is an ISA Certified Arborist, CPR instructor and a licensed herbicide applicator in Ohio and Pennsylvania. Jim Teague, former regional safety superintendent in the Dave Sachs Region, advanced to field supervisor in parts of Indiana and Michigan in March. Senior Vice President Gregg Asplundh sponsors the Sachs Region. Jim first joined an Asplundh tree crew in his home state of Michigan in 1995, but left the company the following year to work for other line clearance contractors. By 1999, he had left tree work altogether for an apprenticeship in line construction. After more than two years and 5,000 hours of line construction work, Jim returned to the trees and Asplundh as a general foreperson. In July 2007, he was named regional safety superintendent in the Sachs Region. As a field supervisor, Jim is now responsible for overseeing mostly distribution tree crews on the AEP/Indiana-Michigan Power system. A 2006 graduate of ASTP, he is studying to become an ISA Certified Arborist and has served two years in the U.S. Army. The Asplundh TREE Spring/Summer 2009 11 Retirees honored Congratulations and best wishes for a happy and healthy retirement to all the Asplundh retirees listed here! Larry Albee First employed September 1974 Paul King Retired December 2008 Foreperson, New York First employed July 1998 Wade Dutton Retired January 2009 General Foreperson, South Carolina First employed October 1964 Doug Aspelund Robert Bates Little Retired January 2009 Foreperson, Idaho Foreperson, Florida First employed February 1988 First employed May 1994 George Ervin Retired July 2008 Retired March 2009 General Foreperson, Maryland First employed January 1965 Michael Butts Lawrence Loos General Foreperson, South Dakota Retired March 2009 Journeyman, Illinois First employed May 2000 First employed October 1999 Jimmy Fultz Retired March 2009 Retired October 2008 Trimmer, Indiana First employed July 1997 Paul Chilcote Peggy Martin Retired November 2008 Journeyman, Ohio Specialist, Accounts Payable First employed February 1994 Willow Grove, Pennsylvania Turner Grant Retired March 2009 First employed October 1992 General Foreperson, North Carolina Retired March 2009 First employed May 1974 Jerry Cottrill Retired January 2009 Journeyman, West Virginia Maxwell Pearson, III First employed April 1995 Foreperson, Massachusetts Tom Gunning Retired December 2008 First employed May 1978 Supervisor, Texas Retired January 2009 First employed May 1991 Jerry Cox Retired March 2009 Journeyman, Ohio Bob Reed First employed November 1996 Foreperson, Michigan Homer Johnson Retired April 2009 First employed October 1993 Groundperson, Tennessee (plus 1 year with Tree First employed August 2006 Robert Croft Preservation Co.) Retired January 2009 Work Planner, Nebraska Retired February 2009 First employed October 1993 (plus 9 years with Blume System Robert Joyce Joseph Smith, Sr. Foreperson, Kansas Tree Experts) Foreperson,Virginia First employed September 1999 First employed December 1975 Retired September 2008 Retired December 2008 Retired November 2008 Foreperson, Washington First employed June 1979 Retired October 2008 David Jone Smith Foreperson, Mississippi First employed June 2002 Retired January 2009 Eddie Smitherman General Foreperson, Alabama First employed February 1975 Retired February 2009 Timothy Steele Foreperson, Kentucky First employed April 1997 Retired March 2009 Johnny Sullivan Foreperson, Alabama First employed June 1980 Retired February 2009 Wayne Vandyne Foreperson, Colorado First employed March 2000 Retired February 2009 Ronald Weiand Foreperson, Pennsylvania First employed January 1996 Retired January 2009 Walter Wright Foreperson, New Hampshire First employed February 1979 Retired March 2009 William Daw Foreperson, Washington t “After March 27 th, it’s not my problem!” is the message Accounts Payable Specialist Peggy Martin kept close to her heart on a specially-made button as she prepared for retirement after 17 years of service in the Asplundh Home Office in Willow Grove, Pennsylvania. Peggy was all smiles as her co-workers threw a goodbye luncheon in her honor on March 19. She worked in the Accounts Payable Department the entire time, making sure that various fuel, Fed-Ex, lodging and other expenses were paid promptly. Best wishes for a happy and healthy retirement, Peggy! 12 The Asplundh TREE Spring/Summer 2009 t At the Steve Miller Region Annual Meeting in January 2008, General Foreperson Bill Baer (R) was presented with a special plaque by V ice President Steve Milller (L), wishing him a happy retirement after 42 years of dedicated service. Even though Bill returned to work for a short time in November to help with Hurricanes Gustav and Ike, he’s now officially enjoying the good life alongside his wife, Pat. Bill joined Asplundh in November 1965 working on a manual crew for Baltimore Gas & Electric in Maryland. He spent the rest of his career in the state, rising up through the ranks as he worked for various municipalities and Maryland DOT. Bill even gave Steve Miller his start with the company in 1977 when he hired the future vice president as a groundperson.With plenty of time now for golfing and fishing, we wish Bill a long, active and enjoyable retirement! InMemoriAm Tom Anderson (continued from inside front cover) as the manager of A splundh operations on that property. T om continued to supervise tree crews under Vice President Allen LeBlanc working on PSE&G circuits until his passing in January. A long-time member of the New Jersey Shade Tree Federation,Tom was also active in his hometown of T renton and was an avid golfer. Tom is survived by his wife of 49 years, Lorraine; a daughter, Lori and a son, Michael and four grandchildren.Tom is missed by his family, friends, customers and co-workers who will soon plant a memorial tree at Mercer County Park to honor his work and life. t Shirley Wallace, retired office manager of the Mel Riley Region in Lenexa, Kansas, passed away on December 2, 2008 after a long battle with breast cancer. A 19-year veteran of Asplundh, she was 60 years old. Shirley was hired in February 1989 as secretary to Vice President Mel Riley, overseeing the office administration needs for his operations covering parts of Missouri, Kansas and Colorado. She created one of the first regional newsletters in June 1991, which she produced until her retirement. Shirley was also known for her love of animals and was an avid photographer. Her photo of a butterfly was recognized with a second place prize in The Asplundh TREE magazine’s 2003 Shoot Out Contest. Shirley is survived by her husband, Ron, and her extended Region 66 family. She will be missed by all. t Retired General Foreperson Richard P. Smith passed away on June 6, 2009 in Meadville, Pennsylvania after succumbing to colon cancer. He was 79 years old. A 40-year Asplundh veteran, Richard joined the company in northwestern Pennsylvania after graduating from high school in 1948. He left the company in 1951 to serve in the U.S. A rmy during the Korean War, but returned to Asplundh after being honorably discharged in 1953. Richard’s passion for his work helped him lead a very successful career and served as a source of inspiration for many of those who worked for him over the years. Richard is survived by his wife of 54 years, Patricia; son,Tim; daughter, Brenda; two grandchildren and three stepgrandchildren.We send our deepest condolences to his family and friends. Asplundh Helps Maintain Co-op Member Relations continued from page 7 Member Outreach Getting to know the members and showing them how we work were some of the goals of General Foreperson Rick Hilliard (at left) at the 71st Annual Clay Electric Cooperative Annual Meeting in Keystone Heights, Florida in March. My travels to North Carolina taught me a lot about the co-op philosophy and made me realize that there are other ways that Asplundh helps to maintain member satisfaction. Examples include participating in the electric cooperative’s annual meetings and service projects that offer direct benefits to co-op members. Over the years, Asplundh has found these meetings and projects to be very helpful in building member’s confidence in the co-op’s vegetation management program. Working together, Asplundh and electric cooperatives can achieve the goal of safe, reliable and affordable power for members everywhere. Supervisor Rob Forrell (far R) and General Foreperson Colin Roche (far L) of the Tim Manners Region in Pennsylvania joined with Chris Kondzielski and Dave Mumford of Northwestern Rural Electric Cooperative last fall for a benefit golf outing. The proceeds supported Northwestern REC’s member-to-member program. This was their fifth year of participating, but Colin and Rob better stick to tree work as their golf scores weren’t very good! The Asplundh TREE Spring/Summer 2009 13 Orchids Letters and telephone calls were received complimenting the following forepersons and their crews working on the property of the utility or organization listed below the employees’ names. This listing covers all Orchids that were received in the Corporate Communications Department between November 1, 2008 and May 12, 2009. For their outstanding job performance or special volunteer efforts, we say ... Thank you and congratulations! ALABAMA General Foreperson Michael Carden, Forepersons David Bishop and David Brown and Trimmers James Bishop and Eric Tant, Alabama Power Co. Trimmer Mitchell Mosley, for finding and returning a cell phone to its grateful owner, Alabama Power Co. Work Planner Don Sheppard, Foreperson Alicia Berry and Trimmer Jake Sims, for coming to the aid of a homeowner who was pinned in a tree by a limb he had just cut, Alabama Power Co. Alberta General Foreperson Jeff Deuschel and Crew, FortisAlberta ARIZONA Ismael Garcia and Ken Knight and Trimmers Tony Brower and Jaime Venzor, Salt River Project ARKANSAS Groundperson Calvin Terry, for providing first aid to an elderly resident of the Pine Bluff area who went into convulsions, Entergy CALIFORNIA Javier Aispuro and Trimmer Javier Mariscal, San Diego Gas & Electric Utility Tree Service General Forepersons Bernardo Arambula and Jose Mariscal and Crews, Pacific Gas & Electric Utility Tree Service General Foreperson Justin Moench, Foreperson Richard Travis and Journeyman Matthew Dillinger, Pacific Gas & Electric General Foreperson Armando Valdez, Foreperson Mario Ventura and Trimmers Guillermo Gamboa and Guillermo Reyes, Southern California Edison Jose Valle, Climber Scotty Francis and Groundperson Justin Reynolds, for providing traffic control around a primary wire downed by a tractor being towed on a flat bed truck, San Diego Gas & Electric COLORADO Work Planner Robert Garcia, Forepersons Samuel Gurrolo and Justin Maestas,Trimmer Aristeo Flores and Groundperson Edward Zebrowski, Mountain Parks Electric DISTRICT OF COLUMBIA General Foreperson Domingo Bonilla, Foreperson Jose F. Salvador and Groundperson Martir Moreno, Potomac Electric Power Co. FLORIDA General Foreperson Steve Cyr, Forepersons Duane Gilbert, Mike Lucas, Israel Pacheco and David Radcliff, Journeyman John Bragdon and Groundpersons Ralph Henry, John Holton and Sean Logan, Florida Power & Light Eusebio Escoto, Anderson Jerome and Milton Rivas and Groundperson Walder Villareal, Florida Power & Light General Foreperson Angel Garcia, Foreperson Bacilio Alcala and Crews, Talquin Electric Cooperative Work Planner Greg Pearson, Florida Power & Light GEORGIA General Foreperson Mike Leverett, Foreperson Milton Johnson,Trimmer W.A. Carr and Groundperson Oliver Mann, Jr., Ocmulgee EMC Illinois RSS Rich Heller and Crew, ComEd Arturo Ortiz and Jack Willett,Trimmers J. Refugio Padilla Alvarez, Joshua Bryant and Rich Meyer and Groundperson Alejandro Bracero, for taking proactive steps to protect a kill deer nest near their worksite, ComEd General Foreperson Loren Peterson and Crews City of Naperville DPU Indiana General Foreperson Todd Dawson, Forepersons Daron Shaul and Josh Stigall and Trimmers Ronnie Cooper and Larry Shaul, Duke Energy Supervisor Carl Marcum, General Foreperson Jorge Martinez, Foreperson Jose Patino,Trimmer Abad Villanueva and Groundperson Malapica Macario, Indiana Michigan Power From an e-mail to Asplundh Canada ULC headquarters in Alberta regarding General Foreperson Jeff Deuschel and crews in the John Moir Region, who work for FortisAlberta: From a letter to the City of Naperville Department of Public Works regarding the work of General Foreperson Loren Peterson and crews from the Larry Gauger Region in Illinois: “We received a call in the call centre today from a very happy customer who wanted to give the crew kudos for the work they’d done. ... He said,“They left the place cleaner than when they got there.” Kerri Campbell, Call Centre Agent “... Although I think cutting trees around wires is unnatural and ugly, I understand the concept. Putting that aside, the crews working on the trees in the West Highlands area have been professional and respectful. ... I don’t know how this type of work is awarded, but I want to go on record that Asplundh was a good choice for the work.” Kathleen Simko 14 The Asplundh TREE Spring/Summer 2009 Orchids – November 1, 2008 through May 12, 2009 ArborMetrics Solutions Work Planner Henry Wienholts, for alerting homeowners to a swarm of bees near the site of a recently removed tree, NIPSCO Iowa General Foreperson Tim Woltering, Foreperson Mike Wullner and Trimmer Les Soukup, Linn County REC Kentucky Gary Kazee and Apprentice James Mabry, AEP/Kentucky Power LOUISIANA Chad Sandifer, Journeyman Billy Shelton and GroundpersonYancy Holmes, Dixie Electric Membership Corp. Massachusetts Work Planner Pat Tracey and Crews, National Grid Minnesota Steve Shaffer,Trimmer Richard Ferrell and Journeyman Damian Lewis, Xcel Energy Mississippi Thomas Muffler and Hilda Perry and Apprentice Kevin Pavolini, Coast Electric Power Association Missouri Jarren Dinwiddie and Groundperson PhillipWilliams, LaClede Electric Cooperative General Foreperson Kevin Yowell, Foreperson Gregg Ezell and Trimmer Dallas McNew, Intercounty Electric Co-op. James Williams, Jr. and Groundperson Justin Alexander, LaClede Electric Cooperative Nevada Coby Porter and Jose Reyes, NV Energy New Hampshire Jeff Fellows and Crew, Public Service Co. of NH Heath Hendrickson and Groundperson Gary Hendrickson, Public Service Co. of NH Roger Lister and Groundperson Andrew Marchelletta, National Grid Tobin Roy andTrimmers Brett Russell and Rick Sweeney, Public Service Co. of NH New York RSS Gregory Hallstein, for doing an excellent job leading an electric safety training and demonstration session, I.P.C. Contracting Corp. North Carolina General Foreperson Danny Davis and Crews, Duke Energy Derrick Hardin and Crew, EnergyUnited Joey King and Dalen Riddle and Crews, Duke Energy General Forepersons Ty Ledford and Mike Smathers, Forepersons Gary Blankenship, David Boyd, Jeremy Chambers, Rickey Plemmons and Doug Smith, Trimmers Kevin Gunter, Michael Mann and Larry Wells and Journeyman Jorge Corrales, Progress Energy General Foreperson David Simmons, Foreperson William Hilton, Sr., Trimmers Chris May and David Sheppard and Apprentice Tim Moody, Duke Energy General Foreperson Robbie Wood,Work Planner David Brown, Forepersons Mac Brooks and Scott Easter and Crews, for their honesty in returning a wallet they found alongside the road in the Hamptonville area, Energy United Ohio General Foreperson Dave Campfield and Crews, AEP Ohio Work Planner Todd Gibson, Forepersons Lonnie Cutright and Kasey Miller, Trimmers Aaron Cutright, T.J. Frame and Chad Harney and Journeyman Sammy Smoot, AEP Ohio Chris Meyers and Crew, AEP Ohio Chris Meyers and Earl Roberts and Crews, AEP Ohio Supervisor Wes Washington, General Foreperson Jan Cory Chambers and Crews, AEP Ohio Supervisor Wes Washington, General Foreperson Steve Young, Forepersons Ed Castle, Jim McCoy, Dan Porter and Brian Stotridge and Crews, AEP Ohio Oklahoma Work Planner Brian Stewart, Foreperson Shannon W. Moore and Trimmers Robert Bramlett and Jose Sanchez, AEP/PSO OREGON Matt Criscione, Flagger Jose Bonilla and Apprentice Steve Helling, Portland General Electric Pennsylvania Work Planner Carl Fichter, for observing and reporting two line problems, PECO Energy From a letter to Vice President Barry Suddreth in North Carolina regarding General Foreperson Danny Davis, who works for Duke Energy: From an e-mail to Supervisor Keith Confere regarding Forepersons Chris Meyers and Earl Roberts and their crews from the Dave Sachs Region who work for AEP Ohio: “He is a very valuable employee with high capacity decision-making skills and that special brand of ‘peace making’ that are a rare combination these days. ...Thanks to you and Mr. Davis for a job well done.” Marilynn Chadwick, Forest Hill Church “...The Hamrock’s son is the president of AEP Ohio and they sent him an e-mail after the work was finished, letting him know what a great job the crews did to shape their spruce trees. ...The crew was treated to some fresh baked goods prepared by Mrs. Hamrock.” Rob Fisher, AEP Ohio Forestry The Asplundh TREE Spring/Summer 2009 15 Orchids – November 1, 2008 through May 12, 2009 Work Planner Vern Schifino, Duquesne Light Ricky Vonbergen and Crews, PECO Energy Tennessee General Foreperson Tim Branham and Crews, Knoxville Utility Board Michael Grizzel,Terry Necessary and Marvin Tignor,Trimmers Travis Hutchins and Jeff Meade and Groundpersons Brad Hill, Keith McConnell and Joshua Woodard, AEP/Appalachian Power Texas General Foreperson Truman Beck and Crews, Xcel Energy General Foreperson Michael Delafuente, Foreperson Ramiro Martinez and Trimmers Juan Covarrubias, Noe Garcia and Jose Ramirez, CPS Energy General Foreperson Jose Garcia, Forepersons Francisco Flores and Elmer Rivas and Journeymen Tomas Escobar, Daniel Garcia, Rafael Garcia, Ramon Garcia, Roberto Garcia, Juan Gonzalez, Carlos Hernandez, Edwin Rodriquez, Jose Rubio and David Sandoval, CPS Energy General Foreperson Moses Guerrero, Foreperson Javier Martinez and Trimmers Homero Garcia and Raul Garcia, AEP Texas Dante Hernandez and Trimmers Jose Cortez, Jr. and Jose Garcia, CPS Energy Jose J. Ochoa and Crew Members Jorge Corona and Ricardo Hernandez, for helping to free a woman whose finger was trapped in a garage door spring for 15 minutes, Austin Energy Virgin islands Steve Beebe and Groundpersons Miguel Castillo and Darrell Joseph, U.S.Virgin Islands Water and Power Authority Virginia Supervisor Robbie Adkins, Corporate Safety Supervisor Mark Foster, RSSs Mike Meador and Don Patterson, General Forepersons William Ailstock and Tony Garst, Foreperson Mark Henderson,Trimmers Jonathan Francisco, Ricky Francisco, David Henley and Illren Keller and Groundperson David McFall, AEP/Appalachian Power General Foreperson James Edwards and Crews, AEP/Appalachian Power Douglas Flowers, for being aware of his surroundings while working and quickly reporting a fire before it got out of hand at the Christ Presbyterian Parish in Fort Union, Dominion Virginia Power Gary Hunter,Trimmers Andrew Hunter and Zach Worrell and Apprentice Brandon Bain, for helping a resident get her car back on to the road after slipping off an embankment, AEP/Appalachian Power Apprentice Elijah Love, for his polite and amiable demeanor, AEP/Appalachian Power General Foreperson Bruce Snapp, Forepersons Johnny Amburgey and James Jesse, Groundpersons Donald Madden and Brandon Woodard and Apprentice Travis Begley, AEP/Appalachian Power Washington Wayne Burbank and Vince Galera,Trimmer Zoltan Dornay and Journeyman Marc Geoffrion, Seattle City Light General Foreperson Richard Lloyd, Foreperson Les Lundgren, Journeyman Brian Suiter and Apprentice Nick Fowler, Snohomish County PUD Terry Lonborg and Crew, Tacoma Public Utilities Tony Mabry and Journeyman Paea Ngauamo, Clark Public Utilities General Foreperson Keven Moore and ArborMetrics Solutions Work Planner Laura Bendtsen, Puget Sound Energy Journeyman Paea Ngauamo, Clark Public Utilities Martin Watson,Trimmer Mark Horness and Journeyman Dan Smith, Clatskanie PUD West Virginia Allen Daniels and Groundpersons Dale Meadows and Justin Wyco, AEP/Appalachian Power Gary Holmes and Crews, AEP Ohio General Foreperson Sammy Roy,Work Planner Peter Collar, Foreperson Jerry Rexrode and Crews, Allegheny Power General Foreperson Jim Torok, Forepersons Burdett Beucke, Gary Holmes, Jeff Lough and Dell Turvey and Trimmer Art Henry, AEP/Wheeling Power Co. Wisconsin Journeymen Mike Carew, Donald Haack and Pat Koerner, for calling an ambulance and providing first aid to a resident who was suffering a mini-stroke, WE Energies From a letter to Asplundh Tree Expert Co. in Roanoke, Virginia, regarding the work of Larry Kirk Region crews under Forepersons Michael Grizzel, Terry Necessary and Marvin Tignor, who work for AEP in Tennessee: From a letter to Harford Utilities Superintendent Brian Rhodes regarding General Foreperson Tim Guetzke, Foreperson Tom Bianchi, and Trimmer Nate Held of the Joe Schneider Region in Wisconsin: “...The crew that was here worked diligently. ... I [asked] if they could saw up some of the wood for one of our National Guard soldiers, seeing as this is the only way he and his family have to heat their home. ...They wasted no time in accomplishing the task. ...They are to be commended for their dedication, hard work and enthusiasm.” Cheryl Robinette “...After cleverly tying two ladders together, I proceeded up my makeshift 32-foot ladder [to cut] a smaller branch. ... An [Asplundh] supervisor called out and asked me to please come down.Within minutes, another Asplundh vehicle pulled up to make sure I did not climb back up the tree. ...We were truly impressed with their genuine concern for our safety.” Daniel and Sandra Hillary 16 The Asplundh TREE Spring/Summer 2009 Orchids – November 1, 2008 through May 12, 2009 General Foreperson Tim Guetzke, Foreperson Tom Bianchi and Trimmer Nate Held, for preventing a resident from pruning a tree that could have resulted in a fall or possible electrocution, Hartford Utilities General Foreperson Josh Sterbenz, Forepersons Paul Brownfield and Joe Durkee,Trimmer Brian Benjamin and Journeyman Scott Murphy, City of Wisconsin Dells Joshua Yanke and Trimmer Kevin Runt, Hustiford Utilities Storm work July 2008 Severe Thunderstorm General Foreperson Ed Cote, Forepersons Brian Bethiaume and Jonathon Hinton,Trimmers Bernard Bassett and Joshua Randall and Groundperson Howard Young, for professionally and quickly responding to the storm, Central VT Public Service August 2008 – Hurricane Ike General Foreperson Danny Davis and Crews (NC), for coming to the aid to the Town of Splendora, CPS Energy (TX) December 2008 – Ice Storms General Foreperson Jim Torok and Crews (OH), for their dedication and helping during the restoration, National Grid (MA) Supervisors Ron Faison and Frank Hollomon, General Foreperson Campbell Ferrell, Forepersons Stanley Brim, Jr., Kenneth Hope, Roland Meadows, Steven Moody, Ismael Quezada, Robert Rathbone,Thomas Stewart and Larry Wilkerson,Trimmers Marcus Kenney and Jesus Mendoza, Journeymen Simitrio Gonzalez, Jose Rodriquez and Wayne Tabor, Groundperson Stephen Cornett and Apprentice Dennis Stevens (VA), for doing a great job to help the power restoration efforts, National Grid (MA) General Forepersons Elijah Gilliam and Jim Torok and Crews (OH), for traveling so far from home to help the residents of Weare clear debris so power could be restored, Public Service Co. of NH (NH) Manager Tim Manners and Crews (PA), for their quick response to the ice storm, Sussex REC (NJ) Supervisor Rick Williams, RSS Dominic Benoit, General Forepersons Graham Garland, Scott Miller and Brian Patterson and Crews, for their hard work and efforts during the Christmas 2008 storm restoration, Nova Scotia Power From a letter to Manager Tim Manners, thanking him and his crews for their storm response to the December 11, 2008 ice storm in New Jersey: “I want to extend my gratitude for the quick response and help that your Company extended to Sussex Rural Electric Cooperative during the December 11, 2008 ice storm outage our members experienced. ... The crews from your Company did an amazing job and it was greatly appreciated by all.Without their help, we could not have restored services to our members as quickly as we did. ...Thank you again.” James M. Siglin, President/CEO January 2009 – Winter Storm General Foreperson Kerry Castle, Forepersons Alan Doney, Dennis Erspamer, Tony Mabry, Sione Ngauamo and Gerald Tabor,Trimmer Brandon Dunn, Journeymen John Eiseman, Don Erspamer, Steve Morgan, Paea Ngauamo and Kurt Solberg and Apprentices Ricky Blanchard, Jr., Richard Butcher and Tony Maness, for their excellent work during the storm restoration, Clark Public Utilities (WA) January – February 2009 Ice Storms Supervisor Carl Marcum, General Foreperson Dave Ouzts, Foreperson Ricky Singer and Trimmers Ray Reyna, John Weirich and Roger Williams, Jr. (IN/MI), for working safely and quickly to help the power restoration efforts in the Portsmouth and Minford areas, AEP Ohio (OH) Danny Cooper and Trimmer Billy Stanley, for working efficiently to help speed along the storm restoration work in the Paducah area, E.ON U.S. (KY) Manager Jack Shupe, General Foreperson Jerry Beverly and Crews, for their professionalism and diligence, Owen Electric (KY) Manager Jack Shupe and Crews, for their many hours of hard work and support during the 12-day restoration effort, Owensboro Municipal Utilities General Foreperson Tim Branham and Crews (TN), for coming to the aid of the residents of Owensboro to help with the storm restoration, Owensboro Municipal Utilities Keith Jones and Crews, for their dedication and working long hours during the storm restoration in the Lynchburg area, AEP/Appalachian Power (VA) General Foreperson Davy Lambert,Work Planner Jason Toppins and Crews, for their helpfulness and the great work ethic they displayed in the Hamlin area, AEP/Appalachian Power (VA) February 2009 – Wind Storm Vice President Dave Puckett and Crews (PA/ WV), for helping to remove debris strewn about by a windstorm that hit the Pittsburgh area on February 11, Allegheny Power (PA) April 2009 – Spring Storm General Forepersons James Blevins and Anthony Creamers and Crews, for working tirelessly over the Easter weekend after two strong storms knocked out power to the Chattanooga area, EPB of Chattanooga (TN) From a letter to Vice President Steve Christiansen of Asplundh Canada ULC regarding the storm restoration work of his crews: “... I am writing on behalf of Premier Rodney MacDonald to thank you for your hard work in the efforts to restore electricity to thousands of Nova Scotians during the week of December 21 – 27, 2008. ...The long hours you spent ... helped many other Nova Scotians enjoy their holidays to the fullest.Your perseverance to assist your fellow citizens despite terrible weather conditions exemplified the best of the holiday spirit.Your efforts are truly appreciated.” David Morse, Minister, Emergency Management Office The Asplundh TREE Spring/Summer 2009 17 Service Anniversaries 40years January – June 1969, 1974, 1979, 1984 and 1989 35years Michael Boxx General Foreperson Railroad Division Mississippi Greg Cook RSS Florida Debby Conigliaro Assistant to Vice President Railroad Division Willow Grove Jerry Dube General Foreperson Asplundh Brush Control Co. Missouri Lionel Roy General Foreperson Asplundh Brush Control Co. Oklahoma Talmage Hale Foreperson Maryland Dave Puckett Vice President Pennsylvania 30years Ronald Dickinson Foreperson Pennsylvania Tim Flansburg Foreperson Minnesota Tom Lacy General Foreperson Ohio Robert Schlecht Journeyman Wisconsin 18 The Asplundh TREE Spring/Summer 2009 Pascual Huizar Foreperson California James Lee Foreperson North Carolina Ricky West General Foreperson North Carolina Raymond Kelley General Foreperson Kentucky Larry Reitz Journeyman Wisconsin Terry Wolske General Foreperson Minnesota Walter Wright Foreperson New Hampshire 25years John Ashby Sprayer Railroad Division Tennessee John Christopher General Foreperson Maine Wayne Bailey General Foreperson Minnesota George Baisden General Foreperson Kentucky Richard Bassler Foreperson Pennsylvania Jimmy Cleckler Foreperson Alabama Gary Coan Coordinator Alabama John Combs General Foreperson Kentucky Greg Bennett Supervisor Financial Accounting Willow Grove Willie Dallas Foreperson Alabama Joe Davis Trimmer Alabama Thomas Durham Foreperson Kentucky Bruce Eldridge, Jr. Work Planner Kentucky Dean Ellefson Foreperson Minnesota Dennis Fosbenner General Foreperson Pennsylvania Jeffrey Franzene Foreperson Michigan Orbie Grigsby Trimmer Kentucky Elijah Gwinn Work Planner Kentucky Timothy Hayman General Foreperson Alabama Gary Kilishek Journeyman Wisconsin Benny King Foreperson Kentucky Gene Lentz General Foreperson Pennsylvania Freddy Miller Work Planner Kentucky Dunc Lawrence Supervisor Asplundh Canada ULC Alberta, Canada James Moen Foreperson Minnesota Michael Parsons Foreperson Kentucky Ed Maddalozzo Supervisor Asplundh Canada ULC British Columbia, Canada Edward Pennington General Foreperson Kentucky Remo Maddalozzo Vice President Asplundh Canada ULC British Columbia, Canada Thomas Rasmusson Foreperson Wisconsin Juan Rodriguez Mechanic California Danny Rose General Foreperson Kentucky Roger Satterfield General Foreperson West Virginia Floyd Spitler RSS Oklahoma Jeff Stromberg Foreperson Michigan Jimmy Tackett Foreperson Kentucky Sam Tipton General Foreperson Kansas Bobbie Valentino Input Operator Payroll Willow Grove Harlan Williams Foreperson West Virginia Warren Yates Trimmer Kentucky 20years Jon Alderson Sprayer Railroad Division Iowa Helio Covarrubias Journeyman California Sandie Franklin Equip. System Admin. Fleet Services Willow Grove Juan Martinez Foreperson Virginia Charles Bearden General Foreperson Alabama Steven Beaty Foreperson Oregon Joseph Bishop General Foreperson Florida Robert Bolling, Jr. Foreperson Virginia Donald Brown Coordinator Florida Jim Dodd Foreperson Alabama Kenneth Gregory Foreperson North Carolina Dennis Erspamer Foreperson Washington Albert Hill Foreperson North Carolina Ifocsa Federic Foreperson Florida Thomas Kellough General Foreperson Ohio William Feltner Foreperson Kentucky Ray Kitzmiller General Foreperson Texas John Fivecoat Foreperson Missouri David Long Safety Supervisor Alabama Ellen Mattox Kevin McFarlan Supervisor/Ops. Notification Person Information Technology West Virginia Willow Grove Darrell Pye Wilford Reynolds, Jr. David Reynolds Foreperson General Foreperson Journeyman Georgia Georgia New York Tommy Satterfield Kurt Solberg John Stevens General Foreperson Journeyman General Foreperson North Carolina Washington Florida Stacey Molenari Claims Examiner Risk Management Willow Grove Steven Robinson Foreperson North Carolina Kevin Strobel General Foreperson Florida Keven Moore General Foreperson Washington James Morgan Foreperson Pennsylvania Felipe Valdez Foreperson California Rafael Vega Foreperson Florida Clint Whitney Journeyman New Jersey David Romig Edwin Santiago Journeyman Foreperson Pennsylvania Florida Phil Tatoian, Jr. Manuel Uriarte VP/General Counsel Foreperson Legal Florida Willow Grove Rich Williams Fausto Zapata Supervisor/Ops. General Foreperson Information Technology Florida Willow Grove The Asplundh TREE Spring/Summer 2009 19 Crews & News 30-YearWatches p Foreperson Harold McKee (second from L) was presented with a specially-engraved watch by Manager Wendell Smitherman (far L) and congratulated by Supervisor Don Hogan (second from R) and General Foreperson Richard Boswell (far R) for achieving 30 years of service. Harold began his career with Asplundh in August 1977 as a groundperson in the Georgiana, Alabama area. He left the company briefly, but returned in late 1978 as a climber. Harold’s hard work was noticed and in 1997, he took on the duties of foreperson. He has been involved with various storm responses, including the 2005 Hurricane Rita restoration in Texas. Currently, Harold oversees a distribution line clearance crew in the Montgomery area on Alabama Power Co. property. p A little snow couldn’t keep Supervisor Dean Delsman (L) and General Foreperson Andrew Lewis (R) from showing Foreperson Don Baumgartner (center) their appreciation of his 30 years of dedicated service. Don was treated to lunch where he was presented with a specially-engraved watch to mark this milestone. Don was originally hired back in October 1978 as a climber on Wisconsin Public Service (WPS) property in the Eagle River, Minocqua and Rhinelander areas of northern Wisconsin. Over the years, he worked his way up to permissions person and was promoted to general foreperson in May 1999. Even more remarkable than the fact that Don has remained on WPS property for his entire career is that he has also worked incident free for the entire time as well. T alk about “Safety First!” Don currently oversees a two-man 4x4 aerial lift crew maintaining vegetation around WPS distribution lines in northern Wisconsin. 20 The Asplundh TREE Spring/Summer 2009 t Foreperson Tom Lacy (L) received a hearty handshake of thanks for 30 years of loyalty and service from Vice President Dave Sachs (R). Supervisor Kevin Gibson couldn’t be present for the photo and the presentation of the specially-engraved watch, but he took Tom out to lunch a few days earlier to celebrate this milestone in his career. Tom joined Asplundh in February 1979 as a groundperson/driver working in the Cincinnati, Ohio area for Cinergy (now Duke Energy) in what is now the Kelly Runkle Region.Tom’s strong work ethic was recognized with a promotion to foreperson in 1983 and again in 1994 when he earned a general foreperson’s position.Tom remained on Cinergy property in the Cincinnati area for 27 years, but in 2006, he transferred to the Dave Sachs Region. Currently, this hard-working general foreperson oversees crews working for AEP Ohio in the Chillicothe area. p It’s with great sadness that we announce the passing of Foreperson Justin Boibel (inset), who lost his battle against lung cancer on May 23, 2009. Justin, from the Eugene Wyatt Region in Florida, was diagnosed with cancer just after returning from the Hurricane Ike restoration work in Texas this past fall. He marked 30 years with the company in December 1978, but was too ill to accept in person the specially-engraved watch made for him. So, General Foreperson Eline Noel (center), Justin’s co-worker and friend of over 22 years, graciously accepted the watch on his behalf from Vice President Eugene Wyatt (L) and Supervisor Marty Robinson (R). Justin was known as a very dedicated, well-respected and productive leader of the three-man manual crew he worked on in the Miami area for Florida Power & Light. He always responded quickly to emergency work at any hour, and had worked just about every major storm restoration since Hurricane Andrew in 1992. TrainingTimes p October ASTP—On October 6-10, 2008, Field Personnel Manager of Training and Development Ryan Swier hosted the Asplundh Supervisory Training Program (ASTP) at the Home Office.The graduates were (front row, L to R): Chuck Dykes, ArborMetrics Solutions, Indiana; Craig Ormandy, New York; Jim Richard, Massachusetts; Rusty McCumbee,West Virginia; Roger Evans, Montana; and Guillermo Cid, Pennsylvania. In the back row were (L to R): Jeramie Socey, Utility Tree Service, California; Randy Yates, Florida; Mike Dant, Illinois; John Mitchell, Oklahoma; Nick Jackson,Virginia; and Brial Hotsko, Railroad Division, Ohio. p December ASTP—Ryan hosted the last ASTP class of 2008 on December 8-12 at the Home Office in Willow Grove, Pennsylvania.The attendees were (back row, L to R): Ron Muir, Jr., Maryland; Caleb Crofford, Oklahoma; Carlos Ocampo, Illinois;Troy Hocker,Texas; Christian Calderon,Texas; and Terry Holbrook, Arkansas. Standing in the front row were (L to R): Eduardo Nunez, Iowa; Clarence Hartzell, North Carolina; A dalberto Benet, Florida;Vicente Garcia, Ohio; Mark Johnson,Virginia; Bruce Lee, New Hampshire; and Mark Cofer, A labama. p April ASTP—The first graduating ASTP class of 2009 met on April 20-24 at the Home Office.The participants were (front row, L to R): Patrick Warren, Minnesota; A lex Ramos, California; Diego Adams,Texas; Eddie Doss, Florida; Brian Henrickson, Indiana; and Rigo Huerta, A labama. Standing in the back row were (L to R): Larry Browning, Pennsylvania; Chris Gay, Colorado; A aron Davis, Kansas; Fernando Perez, Illinois; Billy Joe Rowell, South Carolina; Pete Ortiz,Texas; Denny Kyne,West Virginia; and Anthony Lewis, Kentucky. p May ASTP—Ryan Swier hosted another fine group of general forepersons on May 11-15 for the ASTP course.The attendees were (back row, L to R): Benjamin Huerta, A labama; John Ortiz, Indiana; Doug Allison, Kansas; Francisco “Paco” Plascencia, Illinois;Wayne Morgan, Florida; and Lorenzo Cruz, California. In the front row were (L to R): Dave Busch, Florida; Justin Moench, Utility Tree Service, California; Mike Huffmaster, Mississippi; Stan Smith, Ohio; and Marlos Canales, Louisiana. t Substation Training Keeps Herbicide Applicators Safe—There are numerous hazards one can encounter while working in and around a substation, and as a result,Westar Energy’s policy was to have herbicide applicators escorted by Westar employees while performing work in these areas. In March,Westar Energy invited Asplundh Corporate Safety Supervisor Mike Blount (L), who oversees the safety of Asplundh Construction Corp. crews in Missouri, to teach a substation safety class to herbicide applicators from the Mel Riley Region of Kansas.The four-hour-long class consisted of classroom and field training, and focused on hazards and proper substation entry.The employees who attended the training are now authorized to enter substations solo, working even more safely than before. p Sachs Region Refreshes Jarraff Training—On April 23, employees from the Dave Sachs Region met with a representative from Jarraff Industries in New Philadelphia, Ohio for an in-depth training session on the popular side-trimming unit.The Sachs Region hadn’t used this particular type of equipment in about three years, so the course provided an opportunity for new employees to learn all about the abilities of the Jarraff, while seasoned veterans could ask questions and refresh their existing skills.These crews will take their freshly-honed side trimmer knowledge with them as they work on AEP Ohio distribution lines. The Asplundh TREE Spring/Summer 2009 21 LiftSchools HomeOfficeHonors Employee of the Year Elvin Rosado On December 11, 2008 during the annual Holiday Assembly, Senior Quantitative Analyst and Supervisor Elvin Rosado of the Risk Management Department was named the 2008 Home Office Employee of the Year. p Corpus Christi,Texas—Equipment Training and Inspection Supervisor Greg “Dirt Buzzard” Homiller escaped the cold Pennsylvania winter and headed to the warmth of the Allen LeBlanc Region in Texas for his first Aerial Lift and Equipment Inspection class of 2009. Held on February 21 at the Corpus Christi yard, Greg presented his course to a packed house of general forepersons and supervisors.These folks and their crews work on the properties of AEP Texas, Austin Energy, CPS Energy, Magic Valley Electric Cooperative, Medina Electric Cooperative, Nueces Electric Cooperative, San Patricio Electric Cooperative and the Public Utilities Board of Brownsville. Elvin joined Central Locating Service, Ltd. (a former subsidiary of Asplundh) in May 2002 as an accounting supervisor. In June 2003, he moved into a position in the Asplundh Risk Management Department, where he has remained since. A recently-appointed member of the Asplundh Storm Team, Elvin has been recognized with multiple PRIME awards for his superior work performance, and has broadened his knowledge of risk and insurance by earning an Associate in Risk Management (ARM) certificate in April 2008. Congratulations, Elvin, on this well-deserved honor! p Omaha, Nebraska—About a month later, the “Dirt Buzzard” flew out to the Kevin Dove Region to present a double header of equipment and lift inspection classes to eager employees in the Midwest.The first class was held on March 18 in Omaha, Nebraska.These crews, who work under Supervisor Adam Larson and General Forepersons Jason Cooper, David Sweeney and Mike Wipf, participated in the session and will take their new lift and equipment inspection knowledge with them onto the property of Omaha Public Power District. p Home Office Employees of the Month—Credit was given where credit was due to this latest group of hard working and very deserving Home Office Employees of the Month award winners. Taisha Foster of the Human Resources/Benefits Department won in December 2008; Gail Weisser of Fleet Services became the first winner of 2009 in January; Phil Felix of Procurement Services received this honor for the third time in March; Maureen Cruice kept the award in the Procurement Services Department for another month with her second win in May; and rounding out the group as the July 2009 winner was Don Welby of Overheads/Fixed Assets. Congratulations and keep up the great work!. t Wisconsin Rapids,Wisconsin—The next day, March 19, Equipment Training and Inspection Supervisor Greg Homiller traveled to Wisconsin Rapids, Wisconsin to present his Aerial Lift and Equipment Inspection class to another batch of enthusiastic folks from the Kevin Dove Region. Manager Kevin Dove was on hand for this session, along with employees who work under Supervisor Scott Richter and General Forepersons Mike Friese, Kevin Richter and Josh Sterbenz. They all work on the property of Alliant Energy. 22 The Asplundh TREE Spring/Summer 2009 OnThejob p Hazard Trees House Wildlife—Over the years, BC Hydro has commissioned hundreds of wildlife trees – trees threatening power lines are topped to eliminate the risk, and perching branches are retained to give birds and small mammals a safe place to rest. Last November, Asplundh Canada ULC Foreperson Von Rywaczuk (above) of the Remo Maddalozzo Region helped take the concept one step further while performing a removal in the Cariboo District in the central interior section of British Columbia. He used a chainsaw to carve an artificial nesting cavity into a wildlife tree.The hope is that wood ducks, one of the few North American ducks to nest in trees, will take to the wildlife trees and thrive in the area. It’s all part of BC Hydro’s and Asplundh’s commitment to the environment. p Asplundh Heads Downtown for Removal— Big tree removals are nothing new for Asplundh, but tackling a 70-foot-tall sycamore in the middle of W ooster, Ohio’s busy downtown shopping district takes expertise and skill. General Foreperson James Heyhurts and his crews from the Dave Sachs Region in Ohio were definitely up to the task.The power remained flowing through AEP Ohio power lines during the day-and-a-half long removal process.Vehicular and pedestrian traffic were carefully controlled while Forepersons Paul Parrish and Brendan Rehard,Trimmer Jason Stevens, Groundperson Trevor Long and Apprentice Richard Hammond used two aerial lift trucks to safely bring the sycamore down without incident or damage to any of the surrounding businesses, including a plate-glass store front located on the corner just below the tree.This was definitely a job well done, with safety and efficiency at the forefront! p Asplundh Crews in Norway?—Well, Norway, Michigan, that is! In August 2008, General Foreperson Bob Kubacki, Crew Leader Ryan Mylchreest and Journeyman Paul Wilgreen of the Joe Schneider Region removed approximately 20 large danger trees that had been causing outages along the City of Norway’s main distribution line. The project took about three weeks to finish, and the largest tree (shown above) was a 125-foottall white pine.This project marked the first time Asplundh worked for the City of Norway, and we’re pleased to report that the work was completed safely, on time and without incident.This job is just another example of Asplundh crews getting it done “the better way” — safely and efficiently. p Willis Region Crews Gang Up on Overgrown Vegetation—NV Energy had a stretch of trees in Sparks, Nevada that was growing through their primary and secondary conductors along McCarran Boulevard, the main road in the area.The call was made to Will Willis to see if his crews could tame the one-mile stretch of overgrown vegetation in one day with minimal disruption to traffic.Will added crews from Fallon, Carson City and Reno, who normally work on Sierra Pacific Nevada property, to his crews already working for NV Energy. Nevada DOT closed one lane of traffic to provide a safe location for the crews to set their spilt dump and five aerial lifts. Six crews under Supervisor Ed Boyd and General Forepersons David Gonzalez and Matt McClurg worked quickly to clear the troublesome trees. NV Energy was so pleased with the results that Asplundh has been asked to return to prune trees on the other side of the road. Community service p Grinding of the Greens—Asplundh crews from the Doug Smith Region participated for the first time this year in the “Grinding of the Greens” Christmas tree recycling program sponsored by Keep the Midlands Beautiful, an organization dedicated to beautification, waste reduction, recycling and litter prevention. On January 9-10, Forepersons David Chiki, Steven Hines and Jeff Porter,Trimmers Jose Rosales and Gregorio Velasco and Groundperson Craig Jamieson, who work on the property of South Carolina Electric and Gas Co., volunteered to man chippers at three different recycling locations in South Carolina.The mulch created was then given free of charge back to the community to continue the beautification process. All told, they helped to keep about 3,500 to 4,000 Christmas trees out of the landfill. p Asplundh Helps Church Say Goodbye to Old Friend—The Centre Friends Meeting of Greensboro, North Carolina was established in 1757. Shortly after the church was built, a white oak tree was planted outside the doors of the church. After 250 years, the 80-foot-tall tree (shown above) was dead and started to drop limbs onto the ground below. Luckily no one was hurt, but it became apparent to the congregation that the tree needed to be removed. Barry Suddreth Region Forepersons Joey King and Dalen Riddle, who work on the property of High Point Electric Utilities Department, volunteered to perform the removal and help the church save hundreds of dollars. On October 11, 2008, Joey and Dalen carefully removed the branches and then brought the tree down in sections with the help of a 70-foot aerial lift. Once the tree was down and the aerial lift was removed, the members of Centre Friends joined together to remove the debris. The Asplundh TREE Spring/Summer 2009 23 FamilyAlbum t Little charmer Joshua William Hare just celebrated his first birthday on June 19.The first child of Fleet Services AVMS Customer Service Administrator Suzanne Hare and her husband, Billy, Joshua is a far cry from the 8-lb., 20.75'' newborn he was a year ago. In fact, Joshua is so grown up that he is about to become a big brother – he has a baby sister due sometime around the middle of August. Congratulations, Hare Family! u Laura Mae Ramey, born April 3, 2009, is the fifth child of Asplundh Railroad Division Foreperson Henry Ramey, and his wife, Melissa. Laura was 6 lbs., 5 oz. at birth and measured 19'' long. Henry has worked in the Tom Mayer Region for the past 14 years, and currently oversees herbicide applications for Long Island Railroad in New York. His son, Anthony, also works for the Railroad Division as a sprayer. t The “orange blood” is starting early in the Colburn family. Four-year-old Cadence, the daughter of David and Ashley Colburn, isn’t afraid to show her Asplundh pride as she poses with a sweet smile in an Asplundh t-shirt by her dad’s work truck. David is a sprayer in the Railroad Division based out of Olive Branch, Mississippi. His work takes him across the country wherever the rails run. He is currently applying herbicide to track side vegetation on Montana Rail Link property that runs throughout Montana and northern Idaho. u Bo Newport, a 15-year-old sophomore at Prairie View High School in Kansas, placed 4th in the 2009 4A State Wrestling Tournament on February 27-28, 2009. Proud parents, Chris and Shelly, cheered their son on as he competed against the area’s best competitors in the 112-pound weight class. Bo started wrestling when he was just 4 years old. Chris, a former high school state champion wrestler himself, has coached his son since the beginning. Bo is a member of the Fellowship of Christian Athletes and the Future Farmers of America, and has also participated in football, track and baseball. Dad Chris is a general foreperson in the Mel Riley Region, who oversees crews on the property of Kansas City Power & Light in Missouri. t With such a lovely family waiting for him at home, it’s easy to understand why Lead Foreperson Chad Burris works safely every day. Chad and his wife, Crystal, are proud to introduce you to their handsome trio of children (L to R): Colby, 4, Caitlyn, 2, and C.J., 6. Dad Chad works in the Barry Suddreth Region. He oversees an aerial lift crew along Duke Energy distribution lines in the Winston-Salem, North Carolina area. 24 The Asplundh TREE Spring/Summer 2009 Merit A Awards Top Climber Martin Figueroa (center) received a handshake of appreciation from CPS Energy Senior Forester Wes Boettcher (left) after being presented with a Silver Merit Award by Manager Gene Blount (right). During Hurricane Ike restoration work in Houston last September, Martin noticed smoke coming from a nearby house and was able to bring the family to safety before the fire engulfed most of their home. splundh is fortunate to have so many brave, helpful and skilled employees, including the 13 featured on these pages whose good deeds recently earned them Silver Merit Award pins. Rescue from Burning Home On September 21, 2008 in Houston, Texas, Top Climber Martin Figueroa of the Gene Blount Region was in the midst of storm restoration work after Hurricane Ike when he noticed smoke coming from the attic of a nearby home. Earlier in the day, a woman and her two children had stopped to thank his crew and then they had gone into this house. He immediately ran to the home and knocked on the doors, with no response. Martin decided to enter the home to alert the family and was able to bring them and their pets to safety. He called 911, notified a neighbor of the emergency and had all the crew trucks moved to make a clear path for emergency vehicles. Early one morning in Texas this spring, Austin Energy Forester Ray Henning (far L) and Sponsor/Senior Vice President Chris Asplundh, Jr. (second from L) joined with Vice President Allen LeBlanc (far R) and Austin Energy Line Clearance Leader Trey Sizemore (second from R) to present Silver Merit Awards to these orange-shirted heroes (L to R): Foreperson Jose J. Ochoa and Crew Members Jorge Corona and Ricardo Hernandez. They rescued and comforted a woman who had been trapped with her finger caught in a garage door spring last November. During their Regional Annual Meeting in Birmingham, Alabama in March, Sponsor/ Vice President Steve Bostock (far R) joined with Manager Wendell Smitherman (second from R) and General Foreperson John Reeves (far L) to present Silver Merit Awards to (L to R) Coordinator Don Sheppard, Foreperson Alicia Berry and Trimmer Jake Sims. They were honored for rescuing a man who was pinned in a tree by a large branch he had just cut. CPS Energy Senior R-O-W Agent Manuel Perez III wrote, “This employee’s diligence, preparedness and quick response saved lives and shows the caliber of force within your team of employees and is worthy of recognition.” Garage Door Accident Early in the morning of November 7, 2008 in Austin, Texas, Ms. Lena Flynn was leaving for work when her finger became “fish-hooked” into a metal spring on the garage door. Standing on her tip toes, trying to free herself from the spring, she began to call for help. Several houses away, Foreperson Jose J. Ochoa and Crew Members Jorge Corona and Ricardo Hernandez of the Allen LeBlanc Region were preparing to work along Austin Energy power lines. They heard Ms. Flynn’s calls and eventually found her in the garage. Jose lifted her up while Jorge ripped down the springs. Despite being distraught, she was able to remove the spring from her finger. The crew consoled her and offered to call 911, but she declined. In a letter to Asplundh, Ms. Flynn wrote, “I will be forever grateful to all of them as they did more than rescue me that day ... they comforted me.” Neighbor Pinnned in Tree On March 5 in Roanoke, Alabama, Foreperson Alicia Berry and Trimmer Jake Sims of the Wendell Smitherman Region were working along Alabama Power Co. lines when Coordinator Don Sheppard stopped by. He noticed an elderly neighbor, Mr. Bobby Rowell, was also doing some tree work. Right then, a large branch that he was sawing struck the ground and bounced back, striking Mr. Rowell in the leg and pinning him in the fork of the tree. Don immediately began climbing up to the man, while Alicia quickly retrieved another rope and bucket belt, and Jake started to cut the limb up. Mr. Rowell passed out soon after Don reached him. Alicia set the rope in a crotch while Don placed the bucket belt around the man. A licia and Jake helped to lower Mr. Rowell as Don guided him to the ground. Being a trained First Responder in a local The Asplundh TREE Spring/Summer 2009 25 Merit Awards fire department, Don accompanied Mr. Rowell as his wife drove to the hospital. The entire Rowell family thanked Don and the crew for their unselfish act of kindness. We do, too! Ricardo Gomez and Operator Charles Wright stayed at the top to rig the ropes and gear necessary to pull the stretcher to the top of the falls. All of the crew members took turns carrying the stretcher back up to the road where Mr. Chamblee was taken by helicopter to the hospital. Thanks to all of them for being well equipped, trained and most of all, willing to help! Injured Hiker Rescue It was late in the day on May 12 when Forepersons Clint Bell and Steve Davis and crews were approached by members of the Munford, A labama Volunteer Fire Dept. who asked for help in moving an injured hiker about a mile away on the Salt Creek Falls Trail in the Talladega National Forest. The hiker, Aaron Chamblee, had slipped while crossing the creek and broke his ankle. The firemen needed ropes and saddles in order to bring him back up a steep incline. Clint, Steve and Apprentice Arron Wetlesen went with the paramedics to move the hiker up the creek to the falls area. Trimmer Manager Wendell Smitherman (far L) was pleased to present Silver Merit Awards to his employees (L to R) Apprentice Arron Wetlesen,Trimmer Ricardo Gomez, Foreperson Clint Bell, Equipment Operator Charles Wright, Foreperson Steve Davis and General Foreperson John Reeves who used their skills, equipment and training to help rescue a hiker who had fallen near a waterfall in Salt Creek in Talladega National Forest, Alabama. The picture at right was taken by Bob Crisp of the “The Daily Home” newspaper. Here’s to Your Health by Jenn Devine, Editorial Assistant I t’s 10:00 on a Wednesday morning and the regular crowd shuffles in. There’s a woman, standing next to me, debating chips or cookies for the win. Is this a scenario you often experience when stopping into a convenience store during a quick break in the field or heading to the lunchroom for a quick snack? It’s time to snap out of these old routines and start new, healthier lifestyles! Did you know that people who sit during their jobs for at least six hours are twice as likely to become overweight? Sitting includes driving a vehicle as well as working at a desk. The following tips were designed to help employees with “sitting jobs” stay fit during the work day. The first thing you need to do is get moving! Make it a rule to get out of your chair or vehicle, once an hour, even if it is 26 The Asplundh TREE Spring/Summer 2009 simply to stand up while taking a phone call. Instead of e-mailing a co-worker, deliver the message in person. Take the stairs, even if there’s an elevator in the building. Don’t have time for the gym? T here are plenty of activities to help keep you fit during the day. T ake a 15 minute walk to get your heart rate going. Pretend you are the next Rockette and do leg lifts in your chair. Lift your leg parallel to the floor, raise it as high as you can, hold it for ten seconds and lower to the floor. Want six-pack abs, and not the kind you get from a six-pack of Budweiser? Sit with your knees together and stomach tight, hold the seat arms for support, lift your knees to your chest, hold for ten seconds and release. Finally, watch what you take in.Yes, that Snickers really would be satisfying, but only for a short while. Once the sugar rush wears off, you will actually feel more drained of energy. T ry packing snacks each day, such as fat-free popcorn, fruits and nuts. Supermarkets now offer a wide range of 100-calorie snacks guaranteed to curb your salty or sweet craving. Following these helpful tips can help reduce your risk for high blood pressure, heart disease, stroke, obesity and lack of stamina. So do your body good and get started today! N E W product R e vi e w Recycled Fiberglass Chip box Terex Utilities, a leader in “Green” utility equipment development, is introducing a chip box for the tree care industry made of recycled fiberglass. This special forestry body, developed in collaboration with Astoria Industries, provides an alternative to heavier steel bodies to save weight and reduce fuel consumption. “This recycled fiberglass chip box is state-of-the-art with regard to its look, strength-to-weight ratio and load handling. These features, plus the fact that it is more environmentally friendly than steel bodies, make it a sensible option for today’s tree care companies,” says Vice President Tommy Nix of Terex Utilities. “The chip box is built to complement our standard forestry packages offered by Terex and our distributors, including our partner, Forestry Equipment of Virginia.” By using a chip box that weighs 1,400 lbs. less than a comparable steel body, users will be able to mount the unit on a non-CDL chassis (25,999 lb. gross vehicle weight rating) and carry the same volume of chips as a standard 33,000 lb. gvwr chassis. This provides cost savings on the chassis, while increasing productivity. Also, by utilizing corrosion-resistant aluminum flooring along with recycled fiberglass, there is decreased need for periodic repair and re-painting. The recycled fiberglass body carries a limited 5-year warranty. For more information, please e-mail [email protected]. Lightweight, strong, recycled fiberglass chip box by www.terex.com LightWeight, Lower emission Chippers Prompted by recent regulation by the California Air Resource Board (CARB), Altec Environmental Products was tasked by Asplundh Fleet Services Manager Steve Toeller in November 2008 to provide chippers that would operate with an engine of less than 50 horsepower (hp). Observations and feedback from the field allowed us to redesign both the DC 912 (9'' disc chipper) and the time-proven WC 126 (a self-feed drum chipper similar to the Whisper Chipper) to perform efficiently with a Kubota 49.5 horsepower diesel. 49.5 hp WC 126a drum chipper by These two new chippers were tested in April by Asplundh crews on the property of San Diego Gas & Electric in the Dave Stall Region in California. The following pre-design goals have now been met. • Two chippers that are CARB registration exempt for engine emissions and have reduced fuel consumption by at least 40% when compared to most engines in the Asplundh fleet. The Asplundh TREE Spring/Summer 2009 27 N E W product R e vi e w • A productive self-feed drum chipper that recovers quickly and handles the brush requirements of the standard Whisper Chipper, which is usually equipped with a 125 hp gas engine, a 73 hp gas engine or an 88 hp diesel. • A productive disc chipper that is capable of chipping up to 9'' diameter trees or limbs. It has a new feed system (DC 912A) that is ideal for brush and palm fronds. The feed rate of this system is optimized for material 6'' or less to achieve productivity closer to self-feed drum rates. Its Electronic Feed Control (EFC) automatically stops and advances the material if the system is fed larger limbs. This automation not only provides a quick standard feed rate, it also allows operators to continue feeding without having to monitor the control bar. EFC also reduces the potential for chute clogging. The new CARB exempt DC 912a disc chipper by • Both units have jack mounting points to allow for easy wheel changing. For more information, please e-mail [email protected]. www.altec.com Asplundh Dealerships: Offering More Value than Ever (continued from page 5) in the Asplundh Fleet Services Department in Willow Grove and Paul Sykes and his staff at the Parts Distribution Center in Lynchburg,Virginia to launch the PM kit program. Dan just became the Asplundh dealerships’ new general manager after four years as its service director. Their joint effort shows that teamwork and an outstanding service attitude can truly benefit field operations. The Asplundh dealerships are also offering a mobile preventive maintenance service within a 300-mile radius of the dealerships.While this service is not available throughout the country, there are an estimated 3,000 trucks that could be serviced in this way. A pilot program in the Tim Manners Region in Pennsylvania was just successfully completed and a roll-out to other regions is expected over the summer. 28 The Asplundh TREE Spring/Summer 2009 In June, a mobile maintenance crew from Asplundh’s dealership in Manahawkin, New Jersey came well-equipped and stocked to tackle oil and filter replacements for 11 Tim Manners Region lift trucks and chippers in Abbottstown, Pennsylvania. GMC Certified TruckTechnicians David Williams (left) and Dave Swainger (right) from the Asplundh dealership in New Jersey arrived in Abbottstown on a Friday morning. By working together as a team and in an orderly fashion, they had completed all the preventive maintenance by Saturday afternoon and the trucks were ready for work on Monday. ARBOR DAY ACTION Planting instead of pruning W hile Asplundh crews spend all year pruning and removing trees, most of them enjoy the opportunity to plant some for a change. And to plant a tree with a child is a great way to show the importance of caring for our environment and investing in our future. Unfortunately, Arbor Day only comes once a year! As fifth graders from the Eastern Pulaski Elementary School watched intently, Crew Member Dan Sutton, Sr. and Foreperson Matt Parsley of the Kelly Runkle Region carefully removed the root ball’s covering on an ‘Autumn Blaze’ maple tree donated by Asplundh. General Foreperson Paul Thomas supported the trunk until they were ready to move the tree into its properly prepared hole. National Arbor Day was founded by J. Sterling Morton in Nebraska in 1872 and is celebrated on the last Friday in April. Many states have their own Arbor Day to coincide with the best time of year to plant a tree, ranging from January to May according to the climate. The National Arbor Day Foundation (NADF) is the organization that honors utilities and communities that promote tree planting and proper tree care. Many of the utilities for whom Asplundh works have earned the Tree Line USA award. On this page we have two examples of the many Arbor Day celebrations that Asplundh, its employees and its customers participate in every year. You’ll notice the school theme, as this is usually where tree planting is the most effective and needed. Most schoolyards are in need of trees and they usually don’t have much of a budget for landscaping. An Arbor Day event at a school is a great opportunity for Asplundh and its utility cohorts to share the joy (and expense) of planting trees with children. Supervisor Jason Lietz, Forestry Operations for Northern Indiana Public Service Co. recently wrote,“Asplundh donated the tree and NIPSCO covered the planting expenses. Many thanks to Asplundh and our local Asplundh ROW vegetation management personnel for their work in helping to coordinate with the school, calling in the locates and assisting with the planting. Everything went off without a hitch, the weather was beautiful and the kids asked some great questions about tree biology and tree care.We really appreciate Asplundh’s involvement in the communities we serve.” It was our pleasure, to be sure! Northern Indiana Public Service Co. (NIPSCO), aT ree Line USA utility, partnered with Asplundh on the Arbor Day celebration at Eastern Pulaski Elementary School. One of the fifth grade participants, Jessica Crandall, was the Northern Region Winner of the 2009 Arbor Day Poster Contest. General Foreperson Johnny Wilson (far L) of the Jim Winemiller Region came to Skyview School in Mountain Grove, Missouri to help the students and staff celebrate Arbor Day. He brought a truckload of Dwarf Spruce trees for the students of this special needs school to plant, courtesy of Asplundh. As some of the students eagerly chose their trees, Johnny and his wife Kelly (pictured above, fourth from R) helped hand out the potted trees to the others. Kelly, who is a teacher’s aide at the Skyview School, reported that this was the first time that an Arbor Day celebration took place at the school and both the students and parents were thrilled with the trees. In addition to a fun event, they learned about tree planting and caring for their environment. The Asplundh TREE Spring/Summer 2009 29 PRSRT STD U.S. POSTAGE PAID BELLMAWR, NJ PERMIT NO. 48 International Headquarters 708 Blair Mill Road Willow Grove, PA 19090 www.asplundh.com check out The All-New a s p l u n d h . com S o, you may have noticed that The Asplundh TREE magazine has a new look. But did you notice that the Asplundh web site has also been updated with many new features and benefits? Although a few functions are still in development, we invite you to test drive the all-new Asplundh web site which was launched in early July. Please send your feedback, suggestions and ideas to [email protected] or use the new Suggestion Box under Contact Us. The new site has a livelier home page that presents a rotating variety of messages and images of Asplundh’s capabilities and initiatives, all of which tie in with the company’s new slogan: A Better Way Safety • Efficiency • Innovation The navigation bar is clean, simple and organized, especially for visitors that are not familiar with our company and its services.You’ll notice that “Safety First” is not only our company vision, it’s our first button! For those who don’t want to explore the drop down menus and just want to know where the information is fast, a Search function has been created. While www.asplundh.com is designed to help Asplundh market its services, the new web site also offers great information for employees/potential employees and property owners who encounter our crews everyday. The yellow buttons just below the main image area take you directly to frequently asked questions (FAQs) and their answers.You can also find generic FAQs in the About Us category. To assist those who want to call or e-mail the nearest Asplundh management office, a zip code based locator is now part of the Contact Us button. Some areas are still under construction. For instance, the Specialized Equipment gallery within the Services category is currently in development and should be available soon. There will be many more changes to come as content will always need to be refreshed. Kristin Wild and Ronnie Gauker of the Corporate Communications Department in Willow Grove coordinated the web site’s redesign with a good deal of help, content, advice and expertise from many people. A vast amount of graphic design and programming came from Dan Kinter and Alban Bailly of Kintercom with assistance and advice from the IT Department’s Chief Information Officer George Gunter, Manager, Technical Services Pat Foley and Sr. System Engineer Paul Wiley. Sharon Liggio, assistant to the President, also contributed many ideas and conducted informal research. We invite you to explore the new www.asplundh.com and provide your feedback to [email protected] or use the new Suggestion Box under Contact Us.