Annual Report 2014-2015
Transcription
Annual Report 2014-2015
www.shorelink.nsw.gov.au Annual Report 2014-2015 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 CONTENTS 1 SHORELINK Committee and Staff .. 2 2 Photographs 1. The Book of Asylum (Bernard Appassamy) (Manly). 2. Palm Reading (Barbara Barlett) (Manly). 3. The One Who Stopped (Caren Florance) (Manly). 4. Shorelink Committee at Mosman Library (June 2015). 5. Lane Cove Literary Awards. Photograph by Tamara Graham Photography. 6. New look for the Children's Library (Mosman). 7. Chinese calligraphy workshop (North Sydney). 8. Children’s Postcard Exhibition (North Sydney). 9. Students in the multi-purpose Talks area (Willoughby). 10. Greenwich Library Family Fun Day, 8 November 2015. 11. HSC Express Yourself: Environmental Imperialism (Timothy Boulton) (Manly). 12. Head –On: Abstract Trees (Gail Garaughty) (Manly). 13. ePayments at the self-checkers (Willoughby). 14. Weeds: Earth and Sea (Jen Conde & Helen Sanderson) (Manly). 15. Small precious library of Peace (Barry Smith) (Manly) 16. Living Water: the river hid (Annique Goldenberg) (Manly). 17. 75th Anniversary of The Very Hungry Caterpillar, March 2015 (Lane Cove). 18. New foyer in the Barry O’Keefe Library. 19. Clr Deborah Hutchens; Clr David Brooks-Horn, Mayor and Clr Scott Bennison at the book launch of Lane Cove Literary Award 2014: An anthology. 20. Mayor of Lane Cove, Clr David Brooks-Horn; writer, Marjori Lewis-Jones and Judge, Jeni Mawter at Award ceremony. Photograph by Tamara Graham Photography. 21. 75th Anniversary of The Very Hungry Caterpillar, March 2015 (Lane Cove). 22. Temporarium (Judy Hungerford). 23. HSC Express Yourself : The Cathedral of Immaculate Perception (Sarah Carr). 24. Possession Dispossession (Anne Twigg & Monica Open). 25. Small precious library of Peace (Barry Smith). 26. Assimilated Museum (Deanna Hitti). 27. Manly Afloat. 28. The O’Keefe family at the re-naming of Mosman Library 29. Mosman’s Library’s new homepage. 30. PM Julia Guillard book presentation at North Sydney. 31. Mental Health Month 2014 –Lost Bird Found poster (North Sydney) 32. Creative Women in Conversation (North Sydney). 33. Home Front exhibition display (Stanton Heritage Centre). 34. The Pool of Reflection (Willoughby). 35. Michael Mori signing books at Willoughby. 36. Home Library Service bags (Willoughby). Our Vision ………………………….. Our Mission ……………………….. Our Values …..…………………… SHORELINK Library Network: Diagram ……………………………. Network Description ……...……... 2014-2015 The Year In Review .. 3 3 3 4 5 6 NEWS FROM THE LIBRARIES: Lane Cove …………………. Manly ……………………….. Mosman ……………………… North Sydney …………..…… Willoughby ……………...…….. 9 11 13 15 17 CHARTS Operating Costs ……………….. Loans ……...……………………….. eResource Loans …..……….…….. Membership .………………………. Collections ( stock ) ……...….……. Inter Library Loans: Items Borrowed ………………… Items Lent ………………….………. SHORELINK WiFi Usage ......…….. Wireless Usage by Library …………. 19 20 21 22 23 24 25 26 27 Page | 1 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 SHORELINK COMMITTEE AND STAFF Chairperson Deputy Chairperson Secretary Clr A. Heasman Clr N. Wright ( from February 2015 ) Clr N. Wright ( until February 2015 ) Clr L. Moline ( from February 2015 ) Ms J. Bice ( until February 2015 ) Ms V. Smith Minute Secretary ( until February 2015 ) ( from February 2015 ) Agent Librarian, North Sydney Library Committee Members Lane Cove Clr D. Karpin; Clr P. Palmer ( alt ) Ms J. Bice, Manager Library Services Manly Clr A. Heasman Ms V. Smith, Manager Cultural and Information Services Mosman Clr L. Moline; Clr T. Sherlock ( alt ) Ms J. Cuthbert, Manager Library Resources North Sydney Clr V. Marchandeau Ms R Aukim, Manager Library Services Willoughby Clr N. Wright Ms M. Burton, Manager, Library & Community Learning Services Shorelink Staff Shorelink Coordinator Ms C. Tan Network Administrator Mr R. Dong 3 Page | 2 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 OUR VISION To the best Library Network in Australia OUR MISSION To be a service orientated, innovative and cost effective Library Network, committed to meeting the needs of our customers and providing extensive on-line e-Resources for our communities OUR VALUES SUPPORT each Library to achieve excellence in service provision RESPECT each Council ’ s goals and objectives CO-OPERATE for the optimum benefit of the Network 4 Page | 3 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 SHORELINK LIBRARY NETWORK ( W AN Diagram October 2013 ) Page | 4 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 SHORELINK LIBRARY NETWORK SHORELINK ADMINISTRATION Shorelink is a library network that links the five Shorelink is managed by a joint committee Lower North Shore Council Libraries of Lane Cove, operating under Section 355 of the Local Manly, Mosman, Stanton ( North Sydney ) and Government Act. The Shorelink Committee Willoughby. The Shorelink Library Network was consists of five Councillors and five Library established in 1983 when the five participating Managers. Shorelink ’ s policies are Councils signed a Deed of Agreement. documented in the Shorelink Deed of A Shorelink Library card entitles members to use the five libraries and the WebOPAC ( online public Agreement and the Shorelink Policies Manual. access catalogue ) offers a choice of local ( site The Agent Council, currently North Sydney, specific ) or network wide data. The libraries also administers the budget with contributions from provide access to a range of online databases and all participating Councils in proportion to eResources. Library circulation figures. The Agent Council The member Councils continue to demonstrate their commitment to the Network through their financial support, acknowledging that cooperation delivers both economic benefits and quality services. Shorelink is renowned for innovation and excellence in the provision of library information technology and Librarian directs the operations of the Network office, including staff, in accordance with the Shorelink Committee and the Library Managers Committee. Individual Councils meet their own on-site costs such as maintenance of PCs. is recognised as an outstanding example of local All main Libraries are open seven days per government co-operation. week. Network Description The Library Management System ( LMS ) is delivered as a SaaS product ( Software as a Service ) by AIT. It is housed on AIT servers at Rackspace Data Centre in Erskine Park in Sydney. Hosting Company Rackspace Windows + SQL Standard Cloud Server Production Server Configuration RAM = 32 GB, CPU =6, HDD Space= 620 GB Network speed = Public Network: 200Mbps, Internal Network: 400 bps Processor Intel® Xeon® CPU ES-2640 [email protected] GHz Platform Dell Operating System Windows 2008 Server R2 Standard System Type 64-bit Operating System Library Management System Aurora LMS ( Aurora Information Technology ) Page | 5 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 5 2014-2015: THE YEAR IN REVIEW Shorelink libraries continued to enjoy wide was improved with the purchase of patronage of their services in 2014-2015, BorrowBox, an additional suite of titles which demonstrating the value of the Network to was launched in October 2014. Members member Councils and their communities. now have access to 3 e-products: Overdrive 2,947,478 items were borrowed, 85% of Inter and BorrowBox for eBooks and eAudio -Library loan requests were satisfied within Books, and Zinio for eMagazines. A the Network and the daily courier service Shorelink-wide survey was conducted in transported 105,863 items between the June 2015 to assess customer awareness libraries. The 'News from the Libraries' section of this report details the wide range and satisfaction with eResources and the results will inform their future development. and variety of services, programs and events provided by the Shorelink libraries during the Shorelink's Library Management System, year. Aurora, has been in place for 2 years and work continues on review, fine tuning and Shorelink's downloadable eResources enhancement of the software to tailor its proved very popular, with more than 55,000 functionality to meet the needs of a items being 'borrowed', an increase of 28% consortium. Key staff attended workshops on over the previous year. The collection various features of the system including SQL Page | 6 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 The review included consultations with current contractors ( NSW.net and Hitech Support ) to investigate available technologies and cost-effective options to expand and 'future-proof' the Network. Efforts were taken throughout the year to manage the network to extract optimum use from the existing infrastructure. As there is relative uncertainty surrounding 6 the NBN rollout and its potential impact on the Shorelink libraries it was agreed that the contract would be extended for 12 months, and that the immediate and urgent problem of inadequate bandwidth across the libraries would be addressed by implementing additional ADSL2+ business grade lines at Chatswood, Stanton, Mosman and Lane Cove. North Sydney Council, in consultation with the five libraries, compiled the Shorelink 7 Business Continuity Plan which was adopted by the Shorelink Committee in November 2014. The purpose of the Plan creation of reports and statistics, and features of the Home Library Service module. The Aurora User Group meets quarterly and is a valuable forum for is to ensure the continuation of Shorelink during and following any critical incident that results in disruption to normal operational capability. information exchange with other Aurora sites. A continuing issue for the Network is the significant increase in demand for Internet/ wi-fi with a corresponding degradation of response times for data download as the lines have reached capacity. A review of Shorelink's current and future telecommunications infrastructure requirements was undertaken in 2014, pending expiry of the 3 year 8 telecommunications contract in 2015. Page | 7 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 9 10 16 12 13 12 11 14 15 16 17 18 News from the Libraries 17 Page | 8 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 19 Lane Cove On 7 November 2014 Greenwich Library celebrated 50 years of service to the Greenwich community. To commemorate this event Library staff organised two events. On Thursday 6 November the Manager, Local Studies & Archives presented a public talk, 120 Years in the Life of Greenwich which featured interesting facts and historic photographs from the Local Studies collection. On Saturday 8 November a Family Fun Day included the Greenwich Community Association ’ s Greenwich Heritage Walk, 3 storytime sessions by Library staff; a comedy magic show by magician, Peter Wood and a fund-raising barbeque by the Greenwich KU Community Preschool. More than 450 people attended these events that celebrated Greenwich Library ’ s 50th birthday. On 29 October 2014 the Library hosted the Lane Cove Literary Award 2014 Presentation Ceremony which was attended by more than 130 people. The Library had received more than 560 entries from all Australian states and territories making the judging process very difficult for local authors. Jeni Mawter and Simon Kennedy, Clr David Brooks-Horn, Mayor of Lane Cove and sponsors presented prizes to the excited winners. The publication, Lane Cove Literary Award 2014: An anthology was launched on Wednesday 10 June 2015. Between 2014 and 2018, like many communities Lane Cove is commemorating the Anzac Centenary, marking 100 years since Australia ’ s involvement in World War I. The Manager, Page | 9 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 Library Services is a member of the Lane Cove ANZAC Centenary Working Party and the Library has a prominent role. Local Studies staff have organised a range of events and displays to support this important community commemoration. Events have included a series of World War I Family History Workshops; a screening of the documentary Gallipoli: The Frontline Experience; and Music That Helped Win the War and Lane Cove & the Home Front during World War I public talks. For six weeks the Library screened a digital exhibition, A Camera on Gallipoli: The Photographs of 20 Charles Ryan, curated by the Australian War Memorial. In September 2014 the Library featured a series of three workshops, Secrets of Successful Local History Writers. The workshop explored the challenges of researching, writing and post-completion production of Local History. Published authors Penelope Ransby and Ralph Hawkins were in conversation with historian, Dr Susan McClean. The Manager, Local Studies and Archives provided information about preparing a manuscript for publication and the publishing process. In addition to their extensive regular program of events the Junior Library staff organised Teddy Bear, Christmas and Monster Mash Pyjamas Storytimes; Very Hungry Caterpillar 45th Birthday Party, HSC Study Nights and pop-up craft sessions. The Summer Reading Program was launched in Lane Cove Plaza by Capt ’ n Arrgh A Bella who encouraged children to 21 register for this important annual program. Regular Library events included Poets and Writers in Residence, Knit ins, Movies @ Lane Cove, Book Sales, BookChats and Author Talks. Public Talks included New Architecture for the New Aged, The Story of Modern Popular Music—the first 50 years, Australia’s Worst Natural Disasters, Music From the Movies, Neighbours and the Law. Digital education programs including the Tablet Club, Downloading eBooks and Downloading eMagazines continued to be well attended, particularly by senior residents. The Library featured two popular evening events to encourage people to have fun together. The annual celebration Late N Lively featured laughter yoga, harmonica and ukulele workshops and a pop-up map craft. Michelle Madden entertained visitors with her singing/guitar playing and the night featured a performance by La Voce, Lane Cove’ s Community Choir. For Library Lovers ’ Day the Library organised a Love a Craft event that offered borrowers the opportunity to learn beading, finger knitting and cardmaking. 10 Page | 10 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 22 Manly Manly Library hosted the 3rd Biennial Artists Book Award with great success. In 2015, Manly Library received 91 entries from Australia and overseas artists to participate in the acquisitive award. The entries and acquisitions were selected and judged by Helen Cole, Senior Librarian and Coordinator of the Australian Library of Art, Queensland Memory at the State Library of Queensland and Steven Miller, Head of the Art Gallery of NSW Research Library and Archive. After the event, one of the works was donated by the artist to the State Library of Queensland and another three works were purchased by the Art Gallery of New South Wales . The Artists' Book collection was established in 2011 and the collection is meant to reflect in a challenging and thought provoking way the long tradition of enquiry, curiosity and innovation that books signify when placed in the hands of artists. Each acquired book is available to be viewed in the library and will be digitally available via the library website for unlimited access supporting programming of many kinds: workshops, lectures, exhibits ... A Night at the Opera with Warren Ogborne was an entertaining musical experience and a hit with customers. The evening turned out to be the perfect setting to learn everything we always wanted to know about Opera but were afraid to ask, and all while listening to opera highlights from La Traviata, Aida, Carmen, Cosi Fan Tutte, Madama Butterfly, Lucia Di Lammermoor, Oklahoma , Tosca, Lakme, Phantom of the Opera ... Page | 11 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 Manly Library continued to provide a wide range of programs and promotional events for all customers. The library also hosted dedicated photographic exhibitions to commemorate ‘ 1 00 Years – Surfing Manly Australia ’ on surfing from the 23 1900s to present, ‘ Commemorating 100 of Years of Anzac – Manly remembers 1914-1918 ’ , exhibition of the commemorative booklet that pays tribute to the nearly 1,500 men and women from the Manly area that served overseas during World War I; ‘ A bstract Trees ’ by Gail Garaughty during National Head-On 24 photo festival. Also exhibitions of works by young artists from the Express Yourself – HSC Visual Arts from Sydney ’ s Northern Beaches and ‘ Cuthbertson-Ballads and Verses Bound exhibition of Australian Fine Design Bindings. Other programs for adults included Author Talks, Workshops 25 on fitness and pregnancy; Movie matinees, Tech Time sessions, Multilingual conversation groups; Book club meetings, Knitting for charity, amongst others. For younger minds there were Science & Technology programs to explore future technologies ( 3D printing, artificial intelligence, genetic modification and robotics ) ; workshops in creative writing 26 hosted by the Northern Beaches Writer ’ s group; book group meetings; sessions on how to create zines; HSC Lock-Ins with complementary free relaxation techniques sessions conducted by a local naturopath. The young ones also enjoyed sessions with local authors, Stephanie Godinho celebrated the launch of her first children book ‘ Lily and the Magic Wall’ ; Jean Hay ( A M ) , Mayor of Manly, was present to open the launch. 27 Sadly, there was a farewell too. After 8 years of wonderful service, the Manly Afloat lending service ended June 26, 2015. Manly Afloat, positioned at Manly Wharf, had started in March 26, 2007, aiming primarily at ferry and bus commuters so they could make the most of their precious time, while also encouraging locals to use the service and keep in touch with their Library. In that regard we can say that the service fulfilled the goal of the Library: to make Manly Library accessible to all members of the community. Although it won ’ t be located at the Wharf weekdays from 7am -9am still the custom made golf cart will be used for other Library activities and events in the future. Page | 12 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 28 Mosman The highlight of the year for Mosman Library was the major renovation of the foyer to improve accessibility and customer service areas and to implement an automated RFID returns system. During the building works the Library operated from the ground floor in the reference, technology and study area. The Library reopened with full services on Monday 13 April with a separate RFID returns room, a new customer service desk, increased casual seating, new toilets and new furniture and a self-checkout unit in the Children ’ s Library. Feedback during the first week was very positive, with library users commenting favourably on the open entrance and new furniture. Council and the Library staff acknowledge the support of our Shorelink partners during the building works. Library customers appreciated the ability to borrow and return items at Shorelink libraries, as most of the lending collection was not accessible and there were limited facilities for returns. On 10 June 2015 the Mosman Library building was re-named the Barry O'Keefe Library in recognition of the area's longest serving mayor and one of its most prolific contributors to community and civic life, who passed away on 24 April 2014. Barry O'Keefe AM QC, was a Councillor for 23 years from 1968 to 1991, 10 years of which he served as mayor. He played a pivotal role in the Page | 13 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 establishment of the Shorelink Library Network, and was elected as the first Chairperson of the Shorelink Committee in 1983. Son and television personality Andrew O'Keefe told how his father would have been 'absolutely chuffed that his memory is being honoured in this way'. The Library's website was redesigned in conjunction with the redevelopment of the Council website and launched in September 2014. It provides easy access to the Shorelink WebOpac, downloadable eResources, the Library events calendar and Library news. 29 The Library's wide range of promotional and outreach events continued throughout the year. Highlights of the popular author events program were talks by Annabel Crabb, Ross Gittins, Michael Robotham, Kate Grenville and Graeme Simsion. The Monday Matters program covered such diverse topics as classical music, osteoporosis, feng shui, and improving brain health and memory. Technology Tuesdays featured hands on sessions on apps, games and music, Pinterest, Flipboard and Zite, photos on your iPad, Twitter, Internet banking, history online, booking travel and accommodation online, as well as the regular informal drop-in sessions. Budding writers enjoyed creative writing workshops presented by Australian authors P.M. Newton and Kate Forsyth. The holiday reading programs, 'Treasure Trove' for children, 'Reading Rave' for teens and 'Read Review and Win' for adults attracted many enthusiastic participants. Local Studies events included exhibitions marking the centenaries of the Balmoral Beach Club and the Mosman-Neutral Bay Rifle Club, displaying fascinating memorabilia from these long standing organisations, and 'Bungaree: the First Australian and his journey' held in conjunction with Mosman Art Gallery's unique exhibition 'Bungaree's Farm'. The 'Imagine this was this ' exhibition featured photographs from the Local Studies collection showing past and present views of well-known locations and buildings including the Star amphitheatre at Balmoral, The Spit and Mosman Bay. Another film was added to the 'Mosman Faces' online resource, celebrating the life of Mavis Sykes, long time Mosman resident, ballet teacher and choreographer. The Library received a grant under the ANZAC Centenary Local Grants Program for the conservation of five First World War Honour Boards held in the Local Studies Collection. The Honour Boards are a rich historic resource displaying over 220 portrait photographs of local men who enlisted in the First World War. They complement the Library's online resource 'Doing Our Bit' which was created to commemorate the centenary of the First World War by collecting and sharing records, stories, memories and photographs relating to the wartime experiences of local service people. Page | 14 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 30 North Sydney Writers at Stanton hosted 61 talks during the year. Over 4,000 people attended the sessions which included authors Kathy Lette, Annabel Crabb, Hugh MacKay, Malcolm Knox and Kate Grenville. Julia Gilliard ’ s talk about her book ‘ My story ’ attracted 300 people and was held at the Independent Theatre. Celebrating the City took place in November. This was a program of activities which focused on how we live our lives and the way we interact with public spaces, architecture and the natural environment. There was a talk given on how our history has defined town planning and a book talk on Bert Flugelman, maker of public sculptures. North Sydney Council in September partnered with primary schools across the area to showcase student artworks in a Children ’ s Postcard Art Exhibition. The theme was ‘ O nce upon a time ’ which elicited a wonderful array of creative and imaginative postcards. Stanton hosted an art exhibition of drawings by Meg Minkley who after a violent attack in Mexico helped to heal herself by creating a drawing a day. In a free White Ribbon Day workshop Meg taught participants techniques they could use to create their own meaningful work of art. Page | 15 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 For Mental Health Week in October Stanton helped to organise and run the ‘ Lost Bird Found ’ project. In creative workshops, adults learnt basic stitch techniques, made handcrafted birds and attached a message of hope – the birds were then displayed and hidden around the library for people to discover and take home. 31 Storytimes continued to be popular with over 6,000 attending during the year. There were over 200 Children ’ s events held throughout the year, including recycled book craft, yoga for kids, balloon-sculpting, dance and theatre workshops. In October a colourful and delicious evening Divali celebration attracted many families. For the Nan Manefield Young Writers Award this year, Stanton received hundreds of entries with a higher proportion of poetry this year. 2015 is the Year of the Sheep and Stanton Library celebrated the Lunar New Year with a special cultural program which included a Chinese tea ceremony, traditional song, dance and martial arts. As part of our ongoing and popular Get Creative program, participants had the chance to join in a traditional Chinese calligraphy workshop. Stanton Library organised and held a Creative Women in Conversation evening talk at Don Bank Museum in North Sydney. We celebrated North Sydney ’ s creative women - Sandra Bates, Pam Newton and Karen Atkins who were in conversation with children ’ s author Yvette Poshoglian. 32 To commemorate the centenary year of the ANZAC landing at Gallipoli, a new exhibition opened in the Heritage Centre called ‘ Home Front: North Sydney and the Great War. ’ Some 4,000 men with local associations volunteered to fight between 1914 and 1918. This exhibition explored the impact of the First World War upon North Sydney using original 33 photographs, objects and documents. Page | 16 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 34 Willoughby At the end of June 2015, Willoughby City Library had been open to the public at The Concourse for 3 years and 9 months and it continues to grow in popularity as measured by membership and visitor numbers. There was a 12% increase in membership from the previous year and a 2% increase in visitors to a total of 783,166 people visiting Chatswood and the six branch libraries. A number of new initiatives were undertaken during the 2014-15 financial year including the introduction of epayments, new equipment for the Talks area at Chatswood Library and staff training related to Aurora software. Willoughby staff worked with three vendors to make possible the introduction of self-service payments ( e-Payments ) at Chatswood Library. These three systems were required to “ talk ” to each other. The three vendors included: 3M- who provide the RFID self-service checkout facility; Monitor Business Systems, who provide a “ smart card ” facility, whereby customers can load credit onto their library card, and AIT, the Aurora Library Management System vendor. When Willoughby City Library introduced the Monitor Business Systems kiosks and use of smart cards for printing and photocopying payments, there was a marked increase in income in particular, from photocopying. With the ability for customers to load credit onto their library card to pay reservation fees and fines, that income from fees and fines has been slowly increasing. Customers do not need to queue at the service desk to ask staff to take these straightforward payments, as Page | 17 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 payments and part payments can be made on the spot when checking out items via the RFID selfcheck machines. The self-service payments for fees and fines service at Chatswood Library have been gradually introduced to customers, to enable patron-empowerment, streamlining services and to release staff time to provide value-added services. Sydney Writers Festival and new equipment for the Talks Area Willoughby City Library hosted author talks as part of the Sydney Writers Festival in 2014-15. Xinran spoke on 20 May and Michael Mori on 22 May 2015, with both events booked out. The Sydney Writers Festival, along with the other talks which are conducted most months of the year are held in the talks area of Chatswood Library on The Concourse. Often the talks are from authors promoting their new publications, while at other times there are talks on various subjects such as health, legal and HSC topics or a speaker is part of a bigger event, 35 including the Sydney Writers Festival. In May 2015, a new screen, projector and speaker system was installed in the area, to provide an easy-to-use, professional system for staff to administer. The system was funded using Local Priority Grant funds from the State Library of NSW. The advantages of the new system include a better sound system for attendees of the talks program, as well as a ready-to-use system for staff to administer. Staff from various Council Departments are finding the facilities convenient also and there has been an increase in the number of internal bookings for Library facilities. Vivid @ Chatswood In 2015, the Vivid Light Festival came to Chatswood, with a major focus being on The Concourse. Chatswood Library hosted a “ Click ” photographers lounge, which was resourced by members of Northside Creative Photography, a local photography club. Collaboration with Council ’ s Events team also resulted in a well subscribed talk by one of the Vivid animators and use of a Canon photograph printing device in Chatswood Library. Home Library Service Bags Another project undertaken in 2014-15 with funding from Local Priority Grant funding was the introduction of new sturdy and brightly coloured, Home Library Service Bags. The homebound customers now have their library resources delivered in these bags which are clearly identifiable as belonging to the 36 Willoughby Library Home library Service. The bags are well suited to the task, being durable and providing library branding that is easily recognisable. Page | 18 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 OPERATING COSTS ( $ ) based on previous year's loans statistics 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015 Lane Cove 98,328 93,779 116,959 107,136 107,135 Manly 77,545 73,180 68,829 61,044 60,619 Mosman 78,901 72,638 73,200 63,710 60,904 North Sydney 138,586 130,640 119,716 100,553 95,862 Willoughby 185,216 171,837 166,635 174,647 200,215 TOTAL 578,576 593,008 545,339 507,090 524,735 Other costs voted, or paid by agreement during the year ( $ ) 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015 Capital 20,000 40,934 3,000 3,000 3,000 E-Resources 10,000 42,686 42,000 48,286 108,433 OPERATING COSTS (%) 2014/2015 Lane Cove 20% Willoughby 38% Manly 12% Mosman 12% North Sydney 18% 5 YEAR VOTED OPERATING COSTS ($) (LINKED TO SHARE OF TOTAL ANNUAL CIRCULATION) 250,000 200,000 150,000 100,000 50,000 0 2010-2011 Lane Cove 2011-2012 Manly 2012-2013 Mosman 2013-2014 North Sydney 2014-2015 Willoughby Page | 19 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 LOANS 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015 Lane Cove 654,940 668,676 644,797 624,629 600,968 Manly 389,941 382,731 378,532 368,728 363,384 Mosman 407,574 401,072 380,393 370,474 289,976 North Sydney 680,653 643,501 609,087 609,198 593,649 Willoughby 858,535 1,040,610 1,193,610 1,133,629 1,099,501 2,991,643 3,136,590 3,206,419 3,106,658 2,947,478 TOTAL LOANS (%) 2014/2015 Lane Cove 21% Willoughby 37% Manly 12% Mosman 10% North Sydney 20% LOANS: 5 YEAR COMPARISON 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 0 Lane Cove 2010-2011 Manly 2011-2012 Mosman 2012-2013 North Sydney 2013-2014 Willoughby 2014-2015 Page | 20 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 eRESOURCE LOANS FY 2012/13 FY 2013/14 FY 2014/15 Lane Cove 2,240 6,439 7,795 Manly 1,714 4,871 6,154 Mosman 1,193 4,015 5,230 North Sydney 1,881 10,498 14,265 Willoughby 4,234 17,235 21,909 TOTAL 11,262 43,058 55,353 ERESOURCE LOANS 2014/15 Lane Cove 14% Manly 11% Willoughby 40% Mosman 9% North Sydney 26% 25,000 20,000 15,000 10,000 5,000 0 Lane Cove Manly FY 2012/13 Mosman FY 2013/14 North Sydney Willoughby FY 2014/15 Page | 21 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 MEMBERSHIP 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015 Lane Cove 25,743 24,497 26,231 25,366 23,764 Manly 29,098 27,333 27,609 29,020 28,996 Mosman 21,810 18,138 18,054 19,420 18,407 North Sydney 49,393 33,981 33,755 37,171 41,441 Willoughby 71,824 54,053 56,223 66,615 58,640 TOTAL 197,868 158,002 161,872 177,592 171,248 MEMBERSHIP (%) 2014/2015 Lane Cove 14% Willoughby 34% Manly 17% Mosman 11% North Sydney 24% 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 0 2010-2011 Lane Cove 2011-2012 Manly 2012-2013 Mosman 2013-2014 North Sydney 2014-2015 Willoughby Page | 22 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 COLLECTIONS ( stock ) 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015 Lane Cove 189,249 185,473 190,455 190,489 185,614 Manly 105,257 105,893 107,034 108,632 104,629 Mosman 89,759 86,459 83,654 86,072 85,415 North Sydney 179,185 169,879 167,140 165,649 165,099 Willoughby 273,913 290,884 291,295 286,916 276,177 TOTAL 837,363 838,588 839,578 837,758 816,934 COLLECTIONS (%) 2014/2015 Lane Cove 23% Willoughby 34% Manly 13% Mosman 10% North Sydney 20% 350,000 300,000 250,000 200,000 150,000 100,000 50,000 0 2010-2011 Lane Cove 2011-2012 Manly 2012-2013 Mosman 2013-2014 North Sydney 2014-2015 Willoughby Page | 23 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 434,887 INTER-LIBRARY LOANS: ITEMS BORROWED From Shorelink Libraries From all Libraries Lane Cove 1,339 Lane Cove 1,547 Manly 1,159 Manly 1,281 Mosman 1,097 Mosman 1,232 North Sydney 1,846 North Sydney 2,092 Willoughby 1,602 Willoughby 2,166 Total 7,043 Total 8,318 ILL BORROWED FROM SHORELINK LIBRARIES (%) Willoughby 23% Lane Cove 19% Manly 16% North Sydney 26% Mosman 16% ILL BORROWED FROM ALL LIBRARIES (%) Willoughby 26% Lane Cove 19% Manly 15% North Sydney 25% Mosman 15% Page | 24 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 INTER-LIBRARY LOANS: ITEMS LENT From Shorelink Libraries From all Libraries Lane Cove 1,937 Lane Cove 2,386 Manly 1,139 Manly 1,206 Mosman 543 Mosman 624 North Sydney 1,493 North Sydney 1,644 Willoughby 1,929 Willoughby 2,427 Total 7,043 Total 8,287 ILL LENT TO SHORELINK LIBRARIES (%) Willoughby 27% Lane Cove 28% Manly 16% North Sydney 21% Mosman 8% ILL LENT TO ALL LIBRARIES (%) Lane Cove 29% Willoughby 29% Manly 15% North Sydney 20% Mosman 7% Page | 25 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 WIRELESS USAGE NETWORK WIDE Data Downloaded ( GB) Months FY 2012/13 FY 2013/14 FY 2014/15 Jul 403.47 796.8 1499 Aug 431.78 840.48 1202.4 Sep 511.24 910.24 1367.16 Oct 708.13 1084.02 1604.64 Nov 633.83 977.34 1233.91 Dec 397.97 662.86 772.93 Jan 565.66 827.36 1002.49 Feb 623.9 859.45 1010.41 Mar 672.8 1073.57 1277.91 Apr 728.48 963.94 1005.72 May 814.91 1181 1325.52 June 794.9 1215.78 1402.98 WIRELESS USAGE NETWORKWIDE 1800 1600 1400 1200 1000 800 600 400 200 0 Jul Aug Sep Oct Nov FY 2012/13 Dec Jan FY 2013/14 Feb Mar Apr May June FY 2014/15 Page | 26 SHORELINK LIBRARY NETWORK Annual Report July 2014 – June 2015 WIRELESS USAGE NETWORK WIDE ( 2012-2015 ) WIRELESS USAGE BY LIBRARY ( 2014-2015 ) % INTERNET USE ACROSS THE NETWORK ( 2014-2015 ) Willougby (Chatswood and branches), 37.02% Lane Cove (inc. Greenwich), 23.46% Manly, 7.10% North Sydney, 13.75% Mosman, 14.73% Page | 27