Sentry Insurance National Accounts

1800 North Point Drive
Stevens Point, WI 54481
Toll free: 1-877-373-6879
sentry.com
About Our Corporate Symbol
Captain John Parker – who led the colonists
in the first battle of the American Revolution in
Lexington, Massachusetts – is the proud symbol
of the Sentry Insurance Group. Captain Parker
represents Sentry’s powerful promise of
YOUR GUIDE TO
S T R E N G T H • P R O T E C T I O N • V I G I L A N C E®
Property and casualty coverages and safety services are underwritten and provided by a member of the Sentry Insurance Group, Stevens Point, WI. For a complete listing
of companies, visit sentry.com. Policies, coverages, benefits and discounts are not available in all states. See policy for complete coverage details.
90-351
16000616 09/21/15
Sentry Insurance
National Accounts
Sentry Insight®
Now managing risk can be smarter, easier, and
more efficient than you ever thought possible.
Sentry Insight is a powerful, complete and
easy-to-use risk management system that
provides you with access to all of your claims
activity. As you’d expect from Sentry Insurance:
it’s safe, secure and accurate. You can count on
Sentry Insight to help you simplify your work
while saving you time and money.
With Sentry Insight, customers have the ability to:
• Access real-time claim information on specific claims
• Create Watch Lists to keep track of important, prioritized claims
• See historical claims data at a glance to view trends
Founded in 1904, Sentry Insurance is
one of the largest and strongest mutual
insurance companies in America.
Sentry is one of the nation’s leading providers of casualty insurance for
large, complex risks. We have the expertise to help you develop an
insurance program designed to fit your business’s unique insurance
needs, including auto, liability and workers’ compensation. Sentry’s
property and casualty companies are rated A+ by A.M. Best.
•A
ccess and export more than 70 charts and graphs for use in
presentations or reports
e quickly notified of changes in your business with proactive
•B
communications via text, email and online
• View industry safety articles, tips and insights from Sentry Insurance
For More Information
To learn more, please visit sentryinsight.com
Our structure also promotes a stronger relationship between our claims
staff and our clients. Some carriers and TPAs have many claims offices
scattered throughout the country, providing little opportunity for claims
staff to build a rapport with individual clients with each office handling
only a small portion of the overall account. At Sentry, each regional
claims center will handle many claims for any given client, allowing the
claims staff within that center to become familiar with each client.
Safety Services
Sentry’s Safety Services can help businesses save lives, time and money.
Our team of professional safety consultants guides customers through
risk scenarios, regulatory demands, training and program gaps. Sentry
is dedicated to providing services that protect businesses, their finances
and employees.
As part of each clients’ service team, a dedicated safety consultant will
be assigned and supported by the unit’s director. The Safety Services
consultant will develop a plan to meet each customer’s specific needs
in an attempt to reduce loss trends, improve the safety process and
improve the overall safety culture.
Sentry Connect®
Connecting to Sentry is easy through
Sentry Connect, our innovative, easy-touse, self-service website. Sentry Connect
is the ultimate online destination for your
complete insurance needs. Whether you want to review your coverage
details, pay your bill, or track your claims, Sentry Connect is built with
you in mind. The Sentry Connect “To Do” list will simplify your insurance
tasks, alerting you to important upcoming dates. And our Safety Services
can help you reduce insurance costs by reducing risks.
Sentry Connect is a secure, customer self-service portal designed to help
you:
• Access active policies, view coverage details and download policy
documents
• Connect to and address all your billing needs
• View, sort and track all your claims
• Reduce risk through an industry-specific training calendar and safety
resources
• Stay on top of what is important with the ability to track important
activities, schedule tasks, and view reminders
• Be informed of the latest news and information from Sentry Insurance
Sentry Financials
Founded in 1904, Sentry Insurance is one of the largest and strongest
mutual insurance companies in America. With assets of $14 billion
and a policyholder surplus of more than $4.2 billion*, Sentry’s property
and casualty companies are rated A+ by A.M. Best, the industry’s
leading rating authority.
Sentry provides our policyholders with:
• Flexible financial and underwriting program options to
maximize cash flow
• Innovative collateral offerings
• Safety services built to meet their specific needs
• Proven savings through our unique and customizable
claims management processes
* Assets and policyholder surplus are as of Dec. 31, 2014, and represent the aggregate total for all members of the Sentry Insurance Group and are not
reflective of any individual underwriting company.
Preferred Classes of Business
Sentry offers coverages and services to a broad range of large account
classes, including:
Claims Services
At Sentry Insurance, we make a powerful promise to our customers – to
be there when they need us. That promise is reflected in the manner in
which we handle claims.
• Manufacturing
• Financial/Insurance
• Service Industries
• Retail/wholesale
• Media/communication
• Restaurant groups
Sentry maintains commercial claims service centers across the
United States with offices in:
• Technology
• Hospital/health care
• Stevens Point, Wisconsin
• Westford, Massachusetts
• Food processing and distribution
• Colleges/universities
• Richmond, Virginia
• Scottsdale, Arizona
Sentry also offers coverages and services to additional classes of
business. Each is reviewed on an individual basis.
Coverage Options
Sentry understands that every large business has unique insurance
needs. That’s why we work closely with our clients to design insurance
programs that meet their specific coverage requirements.
With our mix of workers’ compensation, auto and general liability
products, we’re confident that we are the right choice for your
business insurance.
Loss Sensitive Workers’ Compensation Programs
• Monthly paid loss deductible plans
• Unique monthly incurred loss deductible plans
• Prefunded plans with and without loss development factors
• Standard paid loss and incurred loss retrospective rating plans
• Loss cost multiplier plans
• Hybrid plans are also available
Tailored General Liability and Auto Programs
• Guaranteed cost
• Deductible
• Self-insured retention
Additional Programs and Services
• Workers’ compensation combined aggregate deductible
• Claims administration fee structured as loss conversion factor or
per-claim charge
• Online risk management system
• Flexible and innovative funding and cash flow programs
Sentry’s claims best practices provide a consistent, prudent and
cost-effective approach for mitigating the impact of our customers’
workers’ compensation and liability losses. By utilizing best practices,
we are able to resolve claims efficiently and accurately.
Our claims organization boasts a flat corporate hierarchy which means
we require fewer layers of management needed to support our service
centers. This approach promotes streamlined internal communication
which results in more consistent and responsive service delivery to our
clients. Each claim unit within these centers focuses on a small number
of jurisdictions allowing our claims representatives to build expertise in
the laws and the medical and legal communities of the jurisdictions
they handle.
Preferred Classes of Business
Sentry offers coverages and services to a broad range of large account
classes, including:
Claims Services
At Sentry Insurance, we make a powerful promise to our customers – to
be there when they need us. That promise is reflected in the manner in
which we handle claims.
• Manufacturing
• Financial/Insurance
• Service Industries
• Retail/wholesale
• Media/communication
• Restaurant groups
Sentry maintains commercial claims service centers across the
United States with offices in:
• Technology
• Hospital/health care
• Stevens Point, Wisconsin
• Westford, Massachusetts
• Food processing and distribution
• Colleges/universities
• Richmond, Virginia
• Scottsdale, Arizona
Sentry also offers coverages and services to additional classes of
business. Each is reviewed on an individual basis.
Coverage Options
Sentry understands that every large business has unique insurance
needs. That’s why we work closely with our clients to design insurance
programs that meet their specific coverage requirements.
With our mix of workers’ compensation, auto and general liability
products, we’re confident that we are the right choice for your
business insurance.
Loss Sensitive Workers’ Compensation Programs
• Monthly paid loss deductible plans
• Unique monthly incurred loss deductible plans
• Prefunded plans with and without loss development factors
• Standard paid loss and incurred loss retrospective rating plans
• Loss cost multiplier plans
• Hybrid plans are also available
Tailored General Liability and Auto Programs
• Guaranteed cost
• Deductible
• Self-insured retention
Additional Programs and Services
• Workers’ compensation combined aggregate deductible
• Claims administration fee structured as loss conversion factor or
per-claim charge
• Online risk management system
• Flexible and innovative funding and cash flow programs
Sentry’s claims best practices provide a consistent, prudent and
cost-effective approach for mitigating the impact of our customers’
workers’ compensation and liability losses. By utilizing best practices,
we are able to resolve claims efficiently and accurately.
Our claims organization boasts a flat corporate hierarchy which means
we require fewer layers of management needed to support our service
centers. This approach promotes streamlined internal communication
which results in more consistent and responsive service delivery to our
clients. Each claim unit within these centers focuses on a small number
of jurisdictions allowing our claims representatives to build expertise in
the laws and the medical and legal communities of the jurisdictions
they handle.
Our structure also promotes a stronger relationship between our claims
staff and our clients. Some carriers and TPAs have many claims offices
scattered throughout the country, providing little opportunity for claims
staff to build a rapport with individual clients with each office handling
only a small portion of the overall account. At Sentry, each regional
claims center will handle many claims for any given client, allowing the
claims staff within that center to become familiar with each client.
Safety Services
Sentry’s Safety Services can help businesses save lives, time and money.
Our team of professional safety consultants guides customers through
risk scenarios, regulatory demands, training and program gaps. Sentry
is dedicated to providing services that protect businesses, their finances
and employees.
As part of each clients’ service team, a dedicated safety consultant will
be assigned and supported by the unit’s director. The Safety Services
consultant will develop a plan to meet each customer’s specific needs
in an attempt to reduce loss trends, improve the safety process and
improve the overall safety culture.
Sentry Connect®
Connecting to Sentry is easy through
Sentry Connect, our innovative, easy-touse, self-service website. Sentry Connect
is the ultimate online destination for your
complete insurance needs. Whether you want to review your coverage
details, pay your bill, or track your claims, Sentry Connect is built with
you in mind. The Sentry Connect “To Do” list will simplify your insurance
tasks, alerting you to important upcoming dates. And our Safety Services
can help you reduce insurance costs by reducing risks.
Sentry Connect is a secure, customer self-service portal designed to help
you:
• Access active policies, view coverage details and download policy
documents
• Connect to and address all your billing needs
• View, sort and track all your claims
• Reduce risk through an industry-specific training calendar and safety
resources
• Stay on top of what is important with the ability to track important
activities, schedule tasks, and view reminders
• Be informed of the latest news and information from Sentry Insurance
Sentry Financials
Founded in 1904, Sentry Insurance is one of the largest and strongest
mutual insurance companies in America. With assets of $14 billion
and a policyholder surplus of more than $4.2 billion*, Sentry’s property
and casualty companies are rated A+ by A.M. Best, the industry’s
leading rating authority.
Sentry provides our policyholders with:
• Flexible financial and underwriting program options to
maximize cash flow
• Innovative collateral offerings
• Safety services built to meet their specific needs
• Proven savings through our unique and customizable
claims management processes
* Assets and policyholder surplus are as of Dec. 31, 2014, and represent the aggregate total for all members of the Sentry Insurance Group and are not
reflective of any individual underwriting company.
Sentry Insight®
Now managing risk can be smarter, easier, and
more efficient than you ever thought possible.
Sentry Insight is a powerful, complete and
easy-to-use risk management system that
provides you with access to all of your claims
activity. As you’d expect from Sentry Insurance:
it’s safe, secure and accurate. You can count on
Sentry Insight to help you simplify your work
while saving you time and money.
With Sentry Insight, customers have the ability to:
• Access real-time claim information on specific claims
• Create Watch Lists to keep track of important, prioritized claims
• See historical claims data at a glance to view trends
Founded in 1904, Sentry Insurance is
one of the largest and strongest mutual
insurance companies in America.
Sentry is one of the nation’s leading providers of casualty insurance for
large, complex risks. We have the expertise to help you develop an
insurance program designed to fit your business’s unique insurance
needs, including auto, liability and workers’ compensation. Sentry’s
property and casualty companies are rated A+ by A.M. Best.
•A
ccess and export more than 70 charts and graphs for use in
presentations or reports
e quickly notified of changes in your business with proactive
•B
communications via text, email and online
• View industry safety articles, tips and insights from Sentry Insurance
For More Information
To learn more, please visit sentryinsight.com
1800 North Point Drive
Stevens Point, WI 54481
Toll free: 1-877-373-6879
sentry.com
About Our Corporate Symbol
Captain John Parker – who led the colonists
in the first battle of the American Revolution in
Lexington, Massachusetts – is the proud symbol
of the Sentry Insurance Group. Captain Parker
represents Sentry’s powerful promise of
YOUR GUIDE TO
S T R E N G T H • P R O T E C T I O N • V I G I L A N C E®
Property and casualty coverages and safety services are underwritten and provided by a member of the Sentry Insurance Group, Stevens Point, WI. For a complete listing
of companies, visit sentry.com. Policies, coverages, benefits and discounts are not available in all states. See policy for complete coverage details.
90-351
16000616 09/21/15
Sentry Insurance
National Accounts