Welcome Brochure

Welcome Brochure
Zhuhai Xiang Yi Aviation Technology Co., Ltd.
Address: No.32, Free Trade Zone, Zhuhai, China
Post code: 519030
Tel: +86-756-3213388
Website: www.zhftc.com
 Content
Welcome .................................................................................................................. 1
First Visit to Zhuhai ................................................................................................. 2
Car Parking .............................................................................................................. 2
Fingerprint Registration.......................................................................................... 3
Contact Us ............................................................................................................... 3
Hotels ....................................................................................................................... 4
Travel Agencies ....................................................................................................... 5
Fire Alarm ................................................................................................................ 5
Power Interruption .................................................................................................. 5
Typhoon Warnings .................................................................................................. 6
Ground School Notices .......................................................................................... 7
Simulator Schedule ................................................................................................. 7
Training Process ..................................................................................................... 8
Shuttle Bus to the Free Trade Zone ..................................................................... 10
Training Materials ................................................................................................. 11
Lounges ................................................................................................................. 12
No Smoking ......................................................................................................... 12
Internet Access .................................................................................................... 12
No Photos .............................................................................................................. 13
Special Need .......................................................................................................... 13
Medical Service ..................................................................................................... 13
Hospitals ................................................................................................................ 14
Bank Service Numbers ......................................................................................... 15
The Nearest Bamk & ATMs ................................................................................... 15
Super Markets ....................................................................................................... 15
Views and Suggestions ........................................................................................ 16
Zhuhai Xiang Yi
Zhuhai Xiang Yi Aviation Technology Co., Ltd. is the largest civil
pilot training center in China. It is a joint venture founded in 2003
between China Southern Airlines Co., Ltd. and CAE Inc.
Zhuhai Flight Training Center was founded in 1992 by China
Southern Airlines — one of the top three civil aviation companies
in China. CAE is the world’s largest manufacturer of civil flight
simulators and second largest provider of civil flight training
services. We endeavor to provide you with the best training
environment possible through a combination of wide professional
experience and advanced technology.
Xiang Yi located in the Zhuhai Free Trade Zone. Please contact
one of our customer service representatives for further details.

Welcome
Welcome to Zhuhai Xiang Yi Aviation Technology Co., Ltd. (Xiang
Yi). We would like to assist you with completing your training
successfully.
This booklet provides you with useful information about your
training and your stay at Xiang Yi.
We thank you for choosing Xiang Yi and we wish you a pleasant
stay here.
1
 First Visit to Zhuhai
Our Customer Service Team can provide pick up service as well
as hotel reservations. If you have any other questions, please
contact our customer service.
To Contact Customer Service:
Location: 1st Floor, North Lobby, Xiang Yi Training Building, FTZ
Tel: +86-756-3213598/ 3213599/ 3320575
E-mail: [email protected]
Fax: +86-756-3331732
Office Hours:
Mon-Fri: 8:00-16:30; Sat-Sun: 8:30-12:30; 13:00-16:30
If you need to contact us outside of our normal office hours,
Please dial our Customer Service Hotline: +86-139-2803-1667
 Car Parking
Please register for parking at the main gate security office. Park
your car in the designated area. Please lock your car door and do
not leave any valuable belongings inside. Security office phone
number at the main gate: Tel: +86-756-8926343
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Fingerprint Registration
You are required to provide identification and register your finger
print to access to the training center. Please go to the Customer
Service Center to complete the registration.
 Contact Us
Mailing Address:
Zhuhai Xiang Yi Aviation Technology Co., Ltd.
No.32, Free Trade Zone, Zhuhai, China
Post code: 519030
Simulator Scheduling:
 +86-139-2802-4109
Simulator Maintenance (24 hours):
+86-756-8926010, 8926030, 8926050
Emergency Training Instructors:
Instructor Liu: +86-139-2800-9129
Instructor Zhao: +86-139-2802-4082
Surveillance Office (24 hours):
+86-756-8926340
+86-133-2660-6340
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 Hotels
CSN Pearl Hotel (3 stars)：
+86-756-3262509
GD Hotel (4 stars)：
+86-756-8888128
Star City Hotel (4 stars)：
+86-756-3220875
CATIC Hotel (4 stars)：
+86-756-3882222
Paradise Hill Hotel (4 stars)：
+86-756-3337388
Charming Hotel(5 stars)：
+86-756-8338888
Holiday Inn (5 stars)：
+86-756-3228888
Grand Bay View Hotel (5 stars)：
+86-756-8877998
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
Travel Agencies
CST GB ZH: +86-756-8899228
Hua Shen ZH: +86-756-8873666
Hai Tian ZH: +86-756-3226600
 Fire Alarm
Dial 110 or 119
In case of fire, please dial +86-756-3213549 to inform our building
maintenance team. Follow the instructions given by your
instructor or our staff to evacuate the training center.
 Power Interruption
If a power interruption occurs, please call customer service and
scheduling for further information. In the event of a power
interruption, your patience and cooperation will be highly
appreciated.
5
 Typhoon Warnings
For your safety, please stay at a
designated shelter should a typhoon
approaches. Pay attention to local
media for typhoon information, or
contact customer service for your
training schedule updates.
White Typhoon Signal
The territory may be affected by a tropical cyclone within
48 hours.
Blue Typhoon Signal
The territory is affected or may be affected within 24
hours by a tropical cyclone. Mean wind force may
exceed strong breeze, and gusts may exceed moderate
gale. The wind condition is expected to persist.
Yellow Typhoon Signal
The territory is affected or may be affected within 24
hours by a tropical cyclone. Mean wind force may
exceed fresh gale, and gusts may exceed strong gale.
The wind condition is expected to persist.
Orange Typhoon Signal
The territory is affected or may be affected within 12
hours by a tropical cyclone. Mean wind force may
exceed whole gale, and gusts may exceed storm. The
wind condition is expected to persist.
Red Typhoon Signal
The territory is affected or may be affected within 12
hours by a tropical cyclone. Mean wind force exceeds or
may exceed hurricane. The wind condition is expected to
persist.
6
 Ground School Notices
You may obtain ground school information by:
1. Inquiring at customer service.
2. Reading the Notice Board located in
the customer service center.
3. Using the self-service inquiry on the
LED Touchscreen Information Inquiry
System, located beside the customer
service center.
4. Reading the notice in the lobby of CSN
Pearl Hotel.
 Simulator Schedule
Your individual schedule will be delivered to your instructor’s hotel
room one day prior to the start of training. If you do not receive it
in time or you want to check it in advance, you may:
1. Use the Self-service inquiry on the
LED Touchscreen Information
Inquiry System, which is located
beside the customer service
center as well as the simulator
maintenance office.
2. Inquire at Xiang Yi customer
service or Xiang Yi scheduler.
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 Training Process
I. Recurrent Training
Remarks: for CSN Airlines only.
1. Complete the CBT self-study & examination.
Location: 4F
2. Obtain blank certificate & 121 recurrent check list at the
customer service center.
3. If you are scheduled for the emergency training, please do
the fire fighting first.
4. Simulator training & check-ride.
5. After completion of the check-ride, the inspector will sign
your training certificate & complete the check list.
6. Go to the customer service center, where we will stamp,
copy & file your training certificate.
II. Fire Fighting Training
Remarks: for CSN Airlines only.
1. Firefighting time: Mon-Sat 9:30-10:30, 14:00-16:00
2. Location: step outside the north lobby gate, turn left, then
turn left again
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III. Emergency Training
Meet in the 1st floor, north lobby at 9:00am. The instructor will lead
you to the slide trainer & fire fighting training devices. If you want
to check your training date, please inquire at customer service.
IV. Initial / Transition Training
1. Arrive at the classroom in time.
2. The instructor will give an overall introduction & provide the
syllabus and stationeries.
3. After completion of the ground school course, your simulator
schedule & training booklets will be delivered to your instructor’s
hotel room. Please follow the schedule & complete your
simulator sessions.
4. Before the check-ride, the 121 recurrent check list & the
blank certificate will be delivered to your instructor. If you do not
receive it in time, please inquire at the customer service center.
5. After completion of your check-ride, please go to the
customer service center & have your certificate stamped, copied
& filed.
V. Other Training
Please inquire at the customer service center.
9
Shuttle Bus to the Free Trade Zone
The shuttle bus between the Free Trade Zone and Jida is arranged
by the CSN Pearl Hotel. Please refer to the timetable:
Simulator trainee
Simulator
Pearl Hotel→FTZ
Session
FTZ→Pearl Hotel
08:00—12:00
07:25
12:30
12:00—16:00
11:25
16:30
16:00—20:00
15:25
20:30
20:00—24:00
19:25
00:30
00:00—04:00
23:25
04:00
04:00—08:00
03:25
08:00
Pick up Point
Outside the Pearl Hotel
Lobby
Where you were dropped
off at FTZ
Theory and other trainee
Theory
Pearl Hotel→FTZ
Session
AM
FTZ→Pearl Hotel
07:50（Mon-Sat）
12:00（Mon-Sat）
13:30（Mon-Sat）
15:30（Mon-Sat）
/
16:30（Mon-Sat）
Outside the Pearl Hotel
Lobby
Where you were dropped
off at FTZ
PM
Pick up Point
Remarks: If you come to FTZ by yourself but planning to return to
Jida by shuttle bus, please inform customer service in advance, we
will notify drivers of the change of passenger number
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 Training Materials
Self-Service Material Lockers
We have prepared some self-service
lockers. You can keep some of your
training materials in your company’s
locker. Location: 2F, nearby the
maintenance office
Library
Some manuals in the library are
available to borrow. The number of
manuals is limited and they are
checked-out on a first come, first serve
basis. A deposit is required. All materials
provided by the library are for training
purposes only. Location: 4F
Training Materials in Briefing Rooms
The LED Touchscreen Briefing
Information System is available for use
in the briefing rooms. The system
includes Cockpit panels, User manuals,
QRHs, airports navigation charts, and
other supporting documents.
Remarks: If your company did not provide an e-document to
Xiang Yi for your training, you may not be able to use it.
Training Material in Simulators
User manuals, QRHs & some airport navigation charts are
available in the simulators. Please leave these materials in the
simulator. Your cooperation is highly appreciated.
11
 Lounges
Tea, coffee and fruits are served free of charge in the lounges.
Some snacks are offered to trainees who might miss meals
service due to their simulator training schedule.
Location:
 Center of 2F, both wings of 2F, 3F,4F
 No Smoking
Smoking is strictly prohibited in our buildings except in the
designated smoking areas:
Location: 2F, outside pilots’ lounge
 Internet Access
There are computers with free internet access in the lounges for
you to use.
Wi-Fi signal is provided for free in all buildings.
12
 No Photos
Please do not take photos in our buildings unless it is authorized.
 Special Need
Should there be any special need, please consult with our sales
team through your team leader.
 Medical Service
Ambulance telephone: Dial 120
First Aid Kit
First aid kits are provided by the
customer service center & the
simulator maintenance duty office.
13

Hospitals
If you need to go to the hospital, our customer service
representatives will be ready to help you.
Hospital of Traditional Chinese Medicine
Address: No. 53, Jingle Road, Jida
Tel.: +86-756-3325051
Zhuhai Kowloon Hospital
Address: No. 1004, Jiuzhou Road
Tel.: +86-756-3296666
The People’s Hospital of Zhuhai
Address: No. 79, Kangning Road
Tel.: +86-756-2222571
The 5th Hospital of Sun Yat-sen University
Address: No.52, Meihua E. Road
Tel.: +86-756-2528120
14
Bank Service Numbers
Bank of China: 95566
China Construction Bank: 95533
Industrial and Commercial Bank: 95588
Bank of Communications: 95559
Agricultural Bank: 95599
China Merchant Bank: 95555
Bank of East Asia: 800-830-3811
Standard Chartered Bank: 800-820-8088
The Nearest Banks & ATMs
Bank of China,
China Construction Bank
Location: ZH Free Trade Zone Administrative Committee Building
Super Markets
Vanguard (Gongbei)
Carrefour (Jida)
Add: Yingbin S. Road
Add: Haitian mall, 2F
Tel.: +86-756-8133000
Tel.: +86-756-3858680
15
Views and Suggestions
We greatly value your views and suggestions!
All suggestions and opinions are welcome!
You may:
1. Inform customer service.
2. Complete our “customer satisfaction survey questionnaire”,
which is available at the customer service center, or in the
lounges.
3. Email us: [email protected].
4. Log on to our website, www.zhftc.com. Click “About us
/Contact us”.
We will treat all suggestions seriously and take actions
accordingly.
Thank you!
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