Customer Contact Guide - UTC Aerospace Systems

Transcription

CUSTOMER CONTACT GUIDE
utcaerospacesystems.com
CUSTOMER CONTACT GUIDE
Table of Contents
Customer Support Teams
Actuation Systems ............................................................. 4
Aerospace Customers and Business Development ............ 6
Aerostructures .................................................................... 6
Air Management System..................................................... 8
Customer Service ............................................................... 8
Electric Systems ............................................................... 10
Engine Components ......................................................... 10
Engine Control Services ................................................... 12
Engineered Polymer Products .......................................... 12
Government Programs ..................................................... 13
Headquarters ................................................................... 13
Interiors ............................................................................ 14
ISR Systems ..................................................................... 18
Landing Gear ..................................................................20
Propeller Systems ........................................................... 21
Sensors and Integrated Systems.......................................22
Space Systems ................................................................25
Wheels and Brakes...........................................................26
Cage Code Reference
All Locations................................................................28-33
Any change requests to this document should be forwarded to:
[email protected]
2
U T C A E R O S PAC E SYS T E M S
UTC Aerospace Systems is one of the world’s largest
suppliers of technologically advanced aerospace and
defense products. We design, manufacture and service
best-in-class products and systems for commercial,
regional, business and military aircraft, helicopters and
other platforms.
This booklet provides points of contact for every UTC
Aerospace Systems division to assist you with all your
needs be it product support, maintenance services,
or spares provisioning. We hope you find it a valuable
resource. Where ingenuity takes off™
www.utcaerospacesystems.com
[email protected]
C U S T O M E R C O N TA C T G U I D E
3
CUSTOMER CONTACTS
Actuation Systems
Stafford Road, Fordhouses
Wolverhampton
WV10 7EH
UK
Advanced Carbon Fiber Composites
Engine Actuation
Environmental Control Systems
Field Service
Flight Controls
Missile Actuation Systems
Nacelle Actuation
Rotor Actuation
Specialty Products
Thrust Reverser Actuation
Utility Actuation
24-7 AOG Service
UTC Aerospace Systems Customer
Response Center (CRC):
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Email: [email protected]
Business Development/Program
Management/Sales and Marketing
Lee Timbrell
Head of Business Development,
Actuation Systems
Wolverham WV10 7EH UK
Phone: Not Available
Mobile: +44 (0) 7775 704276
Fabienne Cortes
Helicopter and Regional Aircraft Product
Support Manager, Specialty Products,
Actuation Military and Helicopter
106, rue Fourny
F-78530 Buc
France
Phone: +33 (0) 1 39 20 53 19
Fax: +33 (0) 1 39 20 52 96
Mobile: +33 (0) 6 13 22 88 13
4
Sabine Leppert
OE Sales Manager, Airbus Germany,
Actuation Large Commercial and Composites
106, rue Fourny
F-78530 Buc
France
Phone: +33 (0) 1 39 20 53 03
Fax: +33 (0) 1 39 20 52 96
Mobile: +33 (0) 6 23 80 76 98
David Watkiss
Programme and Contract Manager,
Actuation Services
Wolverhampton WV10 7EH
UK
Phone: +44 (0) 1902 624761
Fax: +44 (0) 1902 782197
Mobile: +44 (0) 7887 635455
Jean-Guy Mutez
Business Development Manager, Helicopters,
Actuation Military and Helicopter
106, rue Fourny
F-78530 Buc
France
Phone: +33 (0) 1 39 20 52 20
Mobile: +33 (0) 6 21 88 63 46
Field Service/Technical Support
Customer Service/Customer Support
Philip Wells
Product Specialist, Actuation Services
UK
Phone: +44 (0) 1902 624 618
Fax: +44 (0) 1902 782 197
Mobile: +44 (0) 792 078 2430
Sanjay Patel
Account Manager, Actuation Services
UK
Phone: +44 (0) 1902 624384
Herve Brochard
Customer Support Account Manager,
Actuation Services
106, rue Fourny
F-78530 Buc
France
Phone: +33 (0) 1 39 20 52 93
Fax: +33 (0) 1 39 20 52 93
Mobile: +33 (0) 6 61 87 28 36
Kelvin Tong
Product Specialist, Actuation Services
Singapore
Phone: +65 65 45 99 75
Fax: +65 65 80 59 58
Mobile: +65 90 66 00 66
Product Support
Peter Murray
Engineering Director, Actuation Systems
UK
Phone: +44 (0) 1902 62 4625
Fax: +44 (0) 1902 782 197
Mobile: +44 (0) 7771 997347
Didier Cadoret
Product Support Manager,
Airbus Components, Actuation Large
Commercial and Composites
13, Avenue de l’Eguillette
B.P. 7186, F-95056 Cergy-Pontoise Cedex
F-95310 Saint Ouen l’Aumone
France
Phone: +33 (0) 1 34 32 63 32
Fax: +33 (0) 1 34 32 63 16
Mobile: +33 (0) 6 13 14 83 65
Thierry Charbonnier
Senior In Service Program Manager,
Actuation Services
France
Phone: +33 (0) 1 34 32 54 30
Fax: +33 (0) 1 34 32 63 16
Mobile: +33 (0) 6 24 3301 61
Richard Harris
Engineering and Quality Manager,
Actuation Services
UK
Phone: +44 (0) 1902 624732
Fax: +44 (0) 1902 782197
Mobile: +44 (0) 7880 784692
Philippe Jouanin
A380 In Service Program Manager,
Actuation Services
France
Phone: +33 (0) 1 34 32 55 90
Mobile: +33 (0) 6 13 14 86 27
Graham Arnold
Product Support Engineer, Actuation Services
UK
Phone: +44 (0) 1902 624757
Fax: +44 (0) 1902 782197
Martin Dillon
Project Leader, Airbus, Actuation Services
UK
Phone: +44 (0) 1902 624731
Fax: +44 (0) 1902 782197
Andy Lewis
Product Support Engineer, Actuation Services
UK
Phone: +44 (0) 1902 624481
Fax: +44 (0) 1902 782197
Senior Management
Andreas Schell
President
UK
Phone: +44 (0) 1902 624774
Fax: +44 (0) 1902 624401
Mobile: +44 (0) 7770 605 575
Rishi Grover
Senior Vice President
Wolverhampton WV10 7EH UK
Paul Martin
Director, Finance, Actuation Systems
UK
Phil Godfrey
Director, Commercial and Contracts and ITC
UK
Phone: +44 (0) 1902 624745
Alex Plumley
Director, Human Resources
Phone: +44 (0) 1902 624778
Mobile: +44 (0) 7500 078460
Ian Palin
Director, Quality and ACE
UK
Phone: +44 1902 624600
Eugenia Valente
Director, Supply Chain
Phone: +44 (0) 1902 627006
Paul Weedon
Director, Actuation Engineering
UK
Robert Hupfer
General Manager, Actuation Services
Phone: +44 (0) 1902 624611
Fax: Not Available
Andy Mueller
Erin McCleave
UK
Fax: Not Available
5
CUSTOMER CONTACTS
Service Center Site Leaders
Warranty
Sebastien Huneau
Manager, Delivery Assurance, Actuation
Services
106, rue Fourny
F-78530 Buc
France
Phone: +33 (0) 1 39 20 59 02
Fax: +33 (0) 6 11 59 15 55
Warranty Administrator, Actuation France
Saint Ouen l’Aumone
France
Phone: +33 (0) 1 34 32 64 89
Fax: +33 (0) 1 34 32 63 16
Andy Owen
Manager, Operations Strategy
UK
Phone: +44 (0) 1902 624938
Fax: +44 (0) 1902 782197
Mobile: +44 (0) 7770 605644
Spares Administration
Service Desk-Spares Ordering,
Pricing and Catalog Enquiries-Asia Pacific:
Hours: 7:30 Till 17:00 (Singapore Local Time)
Phone: +65 6545 9975
Fax: +65 6543 0419
Service Desk-Spares Ordering, Pricing and
Catalog Enquiries-Americas,
Europe, Middle East and Africa:
Hours: 8:00 till 20:00 (UK Local Time)
Phone: +44 (0) 121 788 5858
Fax: +44 (0) 121 788 5817
Valerie Paillasseur
Helicopter and Military Spares Sales,
Actuation Services
43, rue des Pres
F-27950 Saint-Marcel, Vernon
France
Phone: +33 (0) 2 32 64 70 60
6
Warranty Administrator,
Wolverhampton, UK
UK
Phone: +44 (0) 1902 624644
Aerospace Customers and
Business Development
One Hamilton Road
Windsor Locks CT 06069-1000 USA
Bruce Krandel
Director, Business Development
4747 Harrison Avenue
Rockford IL 61125-7002 USA
Phone: +1 815 394 4453
Fax: +1 860 660 5810
Mobile: +1 815 985 2328
Aerostructures
850 Lagoon Drive
Chula Vista CA 91910-2098 USA
Engineered Polymer Products
Field Service
Nacelles Systems
Pylons
Thrust Reversers
24-7 AOG Service
24 Hour AOG Desk:
850 Lagoon Drive
Number: +1 619 691 2089
Fax: +1 619 691 3916
Fax: +1 619 691 6195
Business Development/
Program Mgmt/Sales/Mktg
Steven Gauthier
Manager, Business Development
850 Lagoon Drive
Number: +1 619 691 3417
Fax: +1 619 691 6189
Mobile: +1 619 623 9504
John Torelli
Value Stream Leader, Military Business
Development
850 Lagoon Drive
Number: +1 619 691 2107
Fax: +1 619 691 2107
Mobile: +1 619 398 6591
Allan Miller
Director, Commercial Airline Sales/(Acting)
Regional Business Manager, Africa and
Middle East, Customer Service/Customer
Support, Chula Vista
850 Lagoon Drive
Number: +1 619 691 2669
Fax: +1 619 691 6195
Mobile: +1 619 691 2669
Erwin Engler
Regional Business Manager, Asia Pacific,
Customer Service/Customer Support,
Chula Vista
850 Lagoon Drive
Number: +1 619 691 3502
Fax: +1 619 691 6195
Mobile: +1 619 368 0199
Zane Johnson
Regional Business Manager, Southern
Europe, Customer Service/Customer Support,
Chula Vista
850 Lagoon Drive
Number: +1 619 691 2638
Mobile: +1 619 793 9162
Sunny Nettle
Regional Business Manager, China, Customer
Service/Customer Support, Chula Vista
850 Lagoon Drive
Number: +1 619 691 3652
Fax: +1 619 691 6195
Mobile: +1 619 213 2305
Max Shepherd
Regional Business Manager, US and
Canada, Customer Service/Customer Support,
Chula Vista
850 Lagoon Drive
Number: +1 619 691 4379
Fax: +1 619 691 6195
Mobile: +1 619 788 9621
Eva Valdez
Regional Business Manager, Latin America,
Customer Service/Customer Support,
Chula Vista
850 Lagoon Drive
Number: +1 619 498 7878
Andreas Wessel
Regional Business Manager, Northern
Europe, Customer Service/Customer Support,
Chula Vista
850 Lagoon Drive
Number: +1 619 691 6415
Fax: +1 619 691 6195
Mobile: +1 619 565 8355
Ken Karl
Value Stream Leader, Integrated Nacelle
Services, Customer Service/Customer
Support, Chula Vista
850 Lagoon Drive
Number: +1 619 691 2766
Fax: +1 619 691 6195
Mobile: +1 619 813 2766
Kevin Browne
Manager, New Programs and EIS,
Field Service/Technical Support, Chula Vista
850 Lagoon Drive
Number: +1 619 691 2647
Fax: +1 619 498 7218
Mobile: +1 619 727 7660
Ken Bryan
Manager, Technical Support
850 Lagoon Drive
Number: +1 619 691 2409
Fax: +1 619 691 2157
Mobile: +1 619 708 2409
Colin Sanders
Manager, Regional Technical Support, E
urope/Africa/Mid East
First Floor Price House
Meridian Office Park, Osborn Way
Hook Hampshire RG27 9HY
UK
Number: +44 (0) 1256 748424
Fax: +44 (0) 1256 748430
Mobile: +44 (0) 7802 423001
Product Support
Enrique Chavez
Manager, Legacy Programs
850 Lagoon Drive
Number: +1 619 498 7493
Fax: +1 619 698 7218
Mobile: +1 619 822 9367
Hing Gee Cheam
Vice President and General Manager, Rohr
Aero Services, Service Center Site Leaders
Singapore Service Center
41 Changi North Crescent
499638 Singapore
Number: +65 6580 6272
Fax: +65 6546 1060
Mobile: +65 9638 7622
Steve Callan
Managing Director, Prestwick Service Center,
Service Center Site Leaders, Prestwick,
South Ayrshire, Scotland
1 Dow Avenue
Prestwick International Aerospace Park
Prestwick, South Ayrshire KA9 2SA, Scotland
UK
Number: +44 (0) 1292 670201
Fax: +44 (0) 1292 672854
Mobile: +44 (0) 7968 063253
7
CUSTOMER CONTACTS
John Agar
Director, Marketing and Sales, European
Service Centers, Service Center Site Leaders,
Prestwick, South Ayrshire, Scotland
1 Dow Avenue
Prestwick International Aerospace Park
Prestwick, South Ayrshire KA9 2SA, Scotland
UK
Number: +44 (0) 1292 670231
Fax: +44 (0) 1292 670297
Mobile: +44 (0) 7812 592324
Patrick Galopin
Director, Programs, Purchasing and
Aftermarket, UTC Aerospace Systems Europe
36, Avenue Jean Monnet
B.P. 152
F-31774 Colomiers Cedex
France
Number: +33 (0) 561 305 729
Fax: +33 (0) 561 305 714
Dan Cassidy
Team Leader
Number: +1 619 691 4037
Fax: +1 619 691 6195
Warranty
Michael Vanderklok
Warranty Manager
Number: +1 619 691 2336
Fax: +1 619 691 6195
Kai Liebig
Victor-Slotosch-Strasse 20
Suite 500
D-60388 Frankfurt am Main
Germany
Phone: +49 (0) 6109 303 240
Fax: +49 (0) 6109 303 332
Mobile: +49 160 9062 3615
Customer Service
Four Coliseum Centre
2730 West Tyvola Road
Charlotte NC 28217-4578 USA
AOG Support
Customer Support
Field Service
Maintenance, Repair and Overhaul Services
Supply Chain Management
Phillip Saccullo
Warranty Administrator
Number: +1 619 691 2529
Mobile: +1 619 204 7379
Fax: +1 619 691 6195
Technical Support
Sam Lim
Director, Sales and Marketing,
Aerostructures Service Center, Asia,
Singapore Service Center
499638 Singapore
Number: +65 6580 6228
Fax: +65 6546 1060
Mobile: +65 9686 3969
Lori Gillette
General Manager
111 Airport Drive
Foley AL 36535-1568 USA
Number: +1 251 952 3302
Fax: +1 251 952 3376
Mobile: +1 251 233 9016
24 Hour AOG Desk:
850 Lagoon Drive
Number: +1 619 691 2089
Fax: +1 619 691 3916
Fax: +1 619 691 6195
8
Air Management Systems
One Hamilton Road
Bleed and NGS
Environment Control Systems
MRO Campus
24-7 AOG Service
Response Center (CRC)
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Business Development/
Program Mgmt/Sales/Mktg
24-7 AOG Service
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Management/Sales/Marketing
Daniel Hughes
One Hamilton Road
Windsor CT 06096-1000 USA
Phone: +1 860 654 7044
Steve Ash
Regional Sales Lead, Civil,
Middle East and Africa
503, City Tower 2
Sheikh Zayed Road
P.O. Box 71662
Dubai
United Arab Emirates
Phone: +971 (0) 4 332 7747
Fax: +1 (860) 660 7611
Mobile: +971 (0) 50 708 3370
David Corish
Regional Lead, Military, Asia Pacific
499642 Singapore
Phone: +65 9818 3360
Mobile: +65 9818 3360
Harold Counet
Regional Sales Lead, Civil, Europe/CIS
Horsterweg 7
NL-6199AC Maastricht
The Netherlands
Phone: +31 (0) 43 35 88 872
Fax: +31 (0) 43 35 88 772
Mobile: +31 6 130 44 611
Corey Holtz
Regional Lead, Military, U.S. Government
14300 Judicial Road
Burnsville MN 55306 USA
Phone: +1 952 892 4240
Mobile: +1 952 451 6612
Xiaofan Hou
Regional Sales Lead, Civil, China
Unit 1104-1105, Building A
No. 868 Yinghua Road
Pudong New Area
Shanghai 201204
People’s Republic of China
Phone: +86 (0) 21 6036 0658
Fax: +86 (0) 21 6360 8803
Mobile: +86 (0) 15 9215 52695
Gus Martins
Regional Sales Lead, Civil, Americas
3601 Flamingo Road
Miramar FL 33027 USA
Phone: +1 954 538 8934
Fax: +1 860 660 7934
Mobile: +1 954 806 1714
Dave McDonough
Charlotte NC 28217 USA
Phone: +1 704 423 6302
Fax: +1 860 660 3956
Mobile: +1 860 830 5933
Greg Marchak
Regional Lead, Military, Americas
6225 Oak Tree Boulevard
Independence OH 44131-2509 USA
Phone: +1 216 429 4142
Mobile: +1 216 798 1905
Jack Morrison
Regional Sales Lead, Civil, Asia Pacific
(Except China)
No. 9 Lengkuk Keluli 2
Bukit Raja Industrial Estate
41050 Klang, Selangor
Malaysia
Phone: +60 (0) 3 3344 3000, ext. 104
Fax: +860 660 9504
Mobile: +60 (0) 12 238 6375
Jack Morrison
Regional Sales Lead, Civil, Asia Pacific
(Except China)
No. 9 Lengkuk Keluli 2
Bukit Raja Industrial Estate
41050 Klang, Selangor
Malaysia
Phone: +60 (0) 3 3344 3000, ext. 104
Fax: +860 660 9504
Mobile: +60 (0) 12 238 6375
Customer Service/
Customer Support
Xiaofan Hou
Regional Sales Lead, Civil, China
Unit 1104-1105, Building A
No. 868 Yinghua Road
Pudong New Area
Shanghai 201204
Phone: +86 (0) 21 6036 0658
Fax: +86 (0) 21 6360 8803
Mobile: +86 (0) 15 9215 52695
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Dave McDonough
Charlotte NC 28217 USA
Phone: +1 704 423 6302
Fax: +1 860 660 3956
Mobile: +1 860 830 5933
Harold Counet
Regional Sales Lead, Civil, Europe/CIS
Horsterweg 7
NL-6199AC Maastricht
The Netherlands
Phone: +31 (0) 43 35 88 872
Fax: +31 (0) 43 35 88 772
Mobile: +31 6 130 44 611
Steve Ash
Regional Sales Lead, Civil,
Middle East and Africa
503, City Tower 2
Sheikh Zayed Road
P.O. Box 71662
Dubai
Phone: +971 (0) 4 332 7747
Fax: +1 (860) 660 7611
Mobile: +971 (0) 50 708 3370
Gus Martins
3601 Flamingo Road
Miramar FL 33027 USA
Phone: +1 954 538 8934
Fax: +1 860 660 7934
Mobile: +1 954 806 1714
David Corish
Regional Lead, Military, Asia Pacific
499642 Singapore
Phone: +65 9818 3360
Mobile: +65 9818 3360
Greg Marchak
Regional Lead, Military, Americas
Phone: +1 216 429 4142
Mobile: +1 216 798 1905
Corey Holtz
Regional Lead, Military, U.S. Government
14300 Judicial Road
Burnsville MN 55306 USA
Phone: +1 952 892 4240
Mobile: +1 952 451 6612
9
CUSTOMER CONTACTS
Customer Portal - Legacy
Goodrich Products
Phone: +1 877 664 6655
myHS - Legacy Hamilton Sundstrand
Products
Phone: +1 860 654 6884
Field Service/
Technical Support
John (Mike) Brooks
Field Service Network Manager
Phone: +1 704 423 7583
Mobile: +1 860 250 0134
Martin Sezack
Regional Field Service Manager, Eastern U.S.
and Canada
726 Liberty Road
Mount Laurel NJ 08054 USA
Phone: +1 856 642 0920
Mobile: +1 609 304 6069
Juan Manzano
Regional Field Service Manager, Western U.S.
and Latin America
850 Lagoon Drive
Chula Vista CA 91910 USA
Phone: +1 619 691 3379
Mobile: +1 619 822 7624
Angelo Casadidio
Regional Field Service Manager,
EMEA: All but U.K., France and Germany
Viale di Marino, 81
I-00043 Ciampino (RM)
Italy
Phone: +39 (0) 06 6501 0414
Mobile: +39 (0) 335 650 8784
10
Jerome Dewitte
Regional Field Service Manager, EMEA: U.K.,
France and Germany
22, chemin de la Crabe
B.P. 53223
F-31027 Toulouse
France
Phone: +33 (0) 5 61 30 57 33
Mobile: +33 (0) 7 62 93 41 61
Clifton Duffy
Regional Field Service Manager, Asia Pacific
499638 Singapore
Mobile: +65 9117 3490
Michael Gardner
Business Development
8201 109th Street
Suite 500
Pleasant Prairie WI 53158 USA
Phone: +1 262 744 1486
Technical Publications, Legacy Hamilton
Sundstrand
Technical Publications, Legacy Goodrich
Electric Systems
P.O. Box 7002
Analog and Digital Devices for Power Control
Electric Motor Pumps
Electrical Power Generating Systems
Emergency Power Systems
Industrial Generators and Components
Integrated Drive Generator
Motor Controller
Primary Power Distribution Systems
Ram Air Turbine
Secondary Power Distribution System
Solid State Power Controller
Solid State Power Modules
Variable Frequency Generator
Variable Frequency Starter Generator
Mark Seger
New Business
P.O. Box 7002
Phone: +1 815 226 7861
Engine Components
811 Fourth Street
P.O. Box 65100
West Des Moines IA 50265-0100 USA
Aircraft Power Take-Off Shafts and Couplings
Disks
Engine Nozzle Hydraulic Pumps
Field Service
Fuel Flow Metering Valves
Fuel Injection Systems
Fuel Manifold Systems
Gas Turbine Engine Components
Helicopter Drive Shafts and Couplings
Helicopter Drive Systems
Impellers
Industrial Shafts and Couplings
Oil Lube/Flow Control Injectors
Repair and Overhaul Services
Rotating Assemblies
Shrouds
Spray Nozzles
Turbine Airfoils
Power Transmission Systems
Turbine Component Services
Turbine Fuel Technologies
Turbomachinery Products
24-7 AOG Service
24-7 AOG Service
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Jim Connelly
Business Development and NPI Engineering,
Industrial Products
5502 Highway 25 North
Hodges SC 29653 USA
Phone: +1 864 374 5834
Fax: +1 864 374 5185</Fax>
Pete Hattasch
Program Management,
Aero Blades and Vanes
3405 South 5th Street
Phoenix AZ 85040 USA
Phone: +1 480 337 8642
Fax: +1 602 243 2396
Ed Marron
Manager, Business Development, Aerospace,
104 Otis Street
Rome NY 13441-4714 USA
Phone: +1 315 838 1352
Fax: +1 315 838 1480
Jeff Meredith
Program Management, Aftermarket,
104 Otis Street
Phone: +1 315 838 1362
Fax: +1 315 838 1480
Justin Miller
Program Management, Aerospace Gas
Turbine Components
811 Fourth Street
P.O. Box 65100
Phone: +1 408 352 2173
Jason Whitson
Program Management, Aerospace Gas
Turbine Components
811 Fourth Street
P.O. Box 65100
Phone: +1 515 271 7228
Fax: +1 515 271 7201
Shawn Lawlor
Manager, Business Development,
104 Otis Street
Phone: +1 315 838 1351
Fax: +1 315 838 1476
Customer Service/
Customer Support
Jeff Meredith
Program Management,
104 Otis Street
Phone: +1 315 838 1362
Fax: +1 315 838 1480
Tim Lashinger
Program Management,
Industrial, Power Transmission Systems
104 Otis Street
Phone: +1 315 838 1418
Fax: +1 315 838 1476
Frank Szkotak
Operations, MRO, Power Transmission
Systems (Service Repair, Aerospace)
104 Otis Street
Phone: +1 315 838 1361
Fax: +1 315 838 1481
Warranty
Jeff Meredith
Program Management, Aftermarket,
104 Otis Street
Phone: +1 315 838 1362
Fax: +1 315 838 1480
Michael Mack
Program Management,
104 Otis Street
Phone: +1 315 838 1318
Fax: +1 315 838 1480
Michelle Williams
Manager, Business Development,
Industrial Products, Delavan Ltd.
Gorsey Lane
Widnes Cheshire WA8 ORJ
UK
Phone: +44 151 422 4419
Fax: +44 151 495 1043
11
CUSTOMER CONTACTS
Engine Control Services
The Radleys
Marston Green
Birmingham B33 0HZ
UK
Logistics/Integrator Services
MRO
Rotables/Asset Management
Spares
Technical Support and Training
24-7 AOG Service
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Operations Room
The Radleys
Marston Green
Birmingham B33 0HZ
UK
Phone: +44 (0) 870 879 3600
Fax: +44 (0) 121 707 5415
Adrian Griffiths
Head of Engineering, Engine Control Services
The Radleys
Marston Green
Birmingham B33 0HZ
UK
Phone: +44 (0) 121 788 5050
Fax: +44 (0) 121 779 5712
Mobile: +44 (0) 7747 837 549
Gary Smith
Business Development and Contracts Director
The Radleys
Marston Green
Birmingham B33 0HZ
UK
Phone: +44 (0) 121 788 5150
Fax: +44 (0) 121 779 5712
Mobile: +44 (0) 777 166 6523
Jonathan Peters
Service Delivery Director, Engine Control
Services
The Radleys
Marston Green
Birmingham B33 0HZ
UK
Phone: +44 (0) 121 708 5745
Fax: +44 (0) 121 779 5712
Mobile: +44 (0) 7789 878 434
12
Service Desk-Spares Ordering, Pricing and
Catalog Enquiries - Asia Pacific
Hours: 7:30 till 17:00 (Singapore Local Time)
Phone: +65 6545 9975
Fax: +65 6543 0419
Service Desk-Spares Ordering,
Pricing and Catalog Enquiries - Americas,
Europe, Middle East and Africa
Hours: 8:00 till 20:00 (UK Local Time)
Phone: +44 (0) 121 788 5858
Fax: +44 (0) 121 788 5817
Goodrich Customer Portal
https://customers.goodrich.com
6061 Goodrich Boulevard
Jacksonville FL 32226-3402 USA
Acoustic Structures
Composites
Engineered Composites
Field Service
Fire Protection
Rubber Products
Urethane
24-7 AOG Service
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
John D. Sullivan
Business Development Manager
Phone: +1 904 696 4168
Fax: +1 904 757 7116
Drew Wannamaker
Phone: +1 904 696 4141
Fax: +1 904 757 7116
Erika Wossner
Business Development Coordinator
Phone: +1 904 696 4116
Fax: +1 904 757 7116
Erika Wossner
Phone: +1 904 696 4116
Fax: +1 904 757 7116
Engineering
Erika Wossner
Phone: +1 904 696 4116
Fax: +1 904 757 7116
Erika Wossner
Phone: +1 904 696 4116
Fax: +1 904 757 7116
Product Support
Erika Wossner
Phone: +1 904 696 4116
Fax: +1 904 757 7116
Warranty
Erika Wossner
Phone: +1 904 696 4116
Fax: +1 904 757 7116
Government Programs
Arlington, VA Office
1530 Wilson Boulevard
Suite 320
Arlington VA 22209-2447 USA
Jim Dalberg
Director, Navy Programs
Suite 320
Phone: +1 703 558 8244
Fax: Not Available
Mobile: +1 571 451 7757
John Fyfe
Director, Air Force Programs
Suite 320
Phone: +1 703 558 8231
Fax: Not Available
Edward McKee
Director, Redstone Arsenal Programs
5025 Bradford Drive
Building 1, Suite 135
Huntsville AL 35805-1973 USA
Phone: +1 256 721 9881
Mobile: +1 256 476 6296
Rick Pyatt
Senior Director, Government Programs
Suite 320
Phone: +1 703 243 4102
Fax: Not Available
Mobile: +1 202 321 2573
Headquarters
Public Relations
Annie Donnelly
Manager, Communications, Charlotte
Phone: +1 704 423 7534
Mark Lastoria
Manager, Public Relations, Charlotte
Phone: +1 704 423 7026
Sam Ryals
Director, Research and Development Programs
5100 Springfield Pike
Suite 401
Dayton OH 45431-1264 USA
Phone: +1 937 813 8768
Fax: + 937 813 8768
13
CUSTOMER CONTACTS
Interiors
Suite 100
Phoenix AZ 85040-1169 USA
Advanced Concept Ejection Seats (ACES)
Aircrew Escape Systems
Aviation Life Rafts
Booth Veneers, Aviation Plywood, Veneer
Products for Corporate and Head-ofState Aircraft
Cabin Attendant Seats
Cabin Management Systems (CMS) and
In-Flight Entertainment (IFE)
Cargo Handling Systems
Crashworthy Troop Seats
Crew Seats
Energetic Devices
Evacuation Systems
Exterior Lighting Systems
Field Service
Harness and Cable
High Comfort Cabin Attendant Seats
Interior Lighting Systems
Linear Explosive Products
Luxury Seats, Divans and Tables
Mechanical Conveyance Systems
Military Aircrew Escape Systems
Passenger Service Units
Power Drive Units
Propulsion Systems
Specialty Seating Systems
Space and Missile Products
24-7 AOG Service
Phone: +1 877 808 7575 (Outside U.S.: +1
860 654 2500)
14
Damian Lopez
Holly Cottage
21 College Ride
Bagshot, Surrey GU19 5EW
UK
Phone: +44 (0) 1276 475440
Fax: +44 (0) 1276 475428
Mobile: +44 (0) 7884 266 405
Mike Kerlsake
Business Development Manager, Americas,
Evacuation Systems
Suite 100
Phone: +1 602 243 2255
Mobile: +1 480 650 2868
Broc Yuskin
Business Development Manager,
Asia Pacific, Specialty Seating
Suite 100
Phone: +1 602 243 2395
Mobile: +1 480 436 9063
Mike Wagner
Director, Commercial Aftermarket, Interiors
Suite 100
Phone: +1 602 232 4057
Fax: +1 602 243 2313
Butch Kohs
Senior Manager, International
Trade Compliance, Interiors
Suite 100
Phone: +1 602 243 2221
Fax: +1 602 323 8713
Bob Marcum
Sales Manager, Segment Leader, Military,
Interiors, Lighting Systems
129 Fairfield Street
Oldsmar FL 34677-3618 USA
Phone: +1 937 552 2396
Fax: +1 813 891 7138
Doug Nelson
Business Development Manager, Interiors,
Propulsion Systems
3530 Branscombe Road
P.O. Box KK
Fairfield CA 94533 USA
Phone: +1 707 399 1871
Fax: +1 707 422 3749
Jack M. Reed
Manager, Hurricane Mesa Test Facility,
Interiors
One Mesa Road
P.O. Box 1218 (Hurricane, UT 84737)
Virgin UT 84779-7737 USA
Phone: +1 435 635 9629
Fax: +1 435 635 7345
Mobile: +1 435 590 4826
Paul Cistoldi
AM Program Manager, Evacuation Systems
Phone: +1 602 243 2234
Mobile: +1 480 307 2348
Chuck Thompson
Business Development Manager, Helicopters,
Interiors, Winslow Life Raft Company
11700 Winslow Drive
Lake Suzy FL 34269-1902 USA
Phone: +1 941 613 6666
Fax: +1 941 613 6677
Mobile: +1 941 807 3182
Robert Schulten
Program Manager Aftermarket, Lighting
Bertramstrasse 8
D-59557 Lippstadt Germany
Phone: +49 (0) 2941 7676 2506
Fax: +49 (0) 2941 7676 4 8284
Mobile: +49 (0) 151 634 82588
Rollie Stahlhut
AM Program Manager, Interiors, Cargo
Systems
Jamestown ND 58401-9623 USA
Phone: +1 701 253 7424
Fax: +1 701 251 1046
Mobile: +1 701 269 4013
Mike Van Wingerden
Transformation Manager, Customer Service
4115 Corporate Center Drive
Monroe NC 28110-1313 USA
Phone: +1 704 282 2535
Fax: +1 704 290 5958
Mobile: +1 980 328 3859
Jane Vigil
Program Manager, Aftermarket Seating,
Interiors, Specialty Seating Systems
1275 North Newport Road
Colorado Springs CO 80916-2779 USA
Phone: +1 719 638 2152
Fax: +1 719 323 8775
Rolf Broelemann
Segment Leader Business and Regional
Jets, Interiors, Lighting Systems, Business
Development, Program Management, Sales
and Marketing, Lippstadt
Bertramstrasse 8
D-59557 Lippstadt
Germany
Phone: +49 (0) 2941 7676 2167
Fax: +49 (0) 2941 7676 4 2167
Kevin Cerny
Business Development Manager,
EMEA Region
Suite 100
Phone: +1 602 232 4180
Mobile: +1 602 321 6759
Arvid Fischer
Segment Leader, Airbus and ATR Lighting,
Nesspriel 1
D-21129 Hamburg
Germany
Phone: +49 (0) 40 7431 3166
Fax: +49 (0) 40 7431 3167
Martin Guennewig
Segment Leader Civil Aircraft Lighting,
Bertramstrasse 8
D-59557 Lippstadt
Germany
Phone: +49 (0) 2941 7676 2165
Fax: +49 (0) 2941 7676 4 2165
Benno Heissig
Segment Leader, Military, Europe and Asia,
Bertramstrasse 8
D-59557 Lippstadt
Germany
Phone: +49 (0) 2941 7676 8593
Fax: +49 (0) 2941 7676 4 8593
Richard Herring
Segment Leader, OEM Bombardier,
5471 Royalmount Avenue
Montreal H4P 1J3 QU
Canada
Phone: +1 514 507 9665
Fax: +1 514 297 3766
Craig Olin
Business Lead, Cargo Systems
Phone: +1 701 253 7769
Fax: +1 701 251 1046
Mobile: +1 701 269 4028
Patty Raisor
Booth Veneers, Aviation Plywood, Veneer
Products for Corporate and Head-of-State
Aircraft, Cabin Systems
510 Patrol Road
Jeffersonville IN 47130-7755 USA
Phone: +1 812 704 5200
Fax: +1 812 704 5299
Kyle Evenson
Site Leader, Cabin Seating Systems,
Luxury Seats, Divans and Tables
701 Maple Street
P.O. Box 129
Peshtigo WI 54157-1347 USA
Phone: +1 715 582 4517
Fax: +1 715 582 2899
Customer Service/
Customer Support
Edeltraut Boxberger
Customer Service Manager, Interiors,
Lighting Systems
Bertramstrasse 8
D-59557 Lippstadt
Germany
Phone: +49 (0) 2941 7676 8590
Fax: +49 (0) 2941 7676 4 8590
Alan T. Keney
Customer Service Manager,
Aircraft Systems, Monroe
Phone: +1 704 282 2635
Fax: +1 860 660 2112
Mobile: Not Available
15
CUSTOMER CONTACTS
Tammy Skinner
Coordinator/Group Leader, Customer Service
Phone: +1 704 282 2689
Fax: Not Available
Shalet Coelho
Customer Service Representative,
Dubai MRO Campus
Jebel Ali Free Zone
P.O. Box 17698
Dubai
Phone: +971 (0) 4 810 1600
Fax: +971 (0) 4 810 1692
David Drobny
Maintenance, Repair and Overhaul, Interiors,
Specialty Seating Systems
1275 North Newport Road
Colorado Springs CO 80916-2779 USA
Phone: +1 719 638 2230
Patricia Egrot
Customer Service Representative, Interiors,
Paris Service Center
11, rue de la Grande Borne
F-77990 Le Mesnil Amelot
France
Phone: +33 (0) 1 64 02 67 67
Fax: +33 (0) 1 64 02 60 61
Eva Gao
Customer Service Supervisor,
Asia Pacific MRO
499642
Singapore
Phone: +65 6580 5808
Elena Gonzalez
Customer Service Representative, Lighting
System Repairs, Customer Service, Monroe
MRO Campus, Lighting Systems
Phone: +1 704 282 2728
Fax: +1 704 290 1940
Mobile: +1 704 231 8217
(For AOG After Hours Support)
16
Valerie Granier
France
Phone: +33 (0) 1 64 02 67 67
Fax: +33 (0) 1 64 02 60 61
Diana Kamp
Lighting Systems
Bertramstrasse 8
D-59557 Lippstadt
Germany
Phone: +49 (0) 2941 7676 8591
Fax: +49 (0) 2941 7676 4 8591
Marjorie Omondi
Dubai MRO Campus
Jebel Ali Free Zone
P.O. Box 17698
Dubai United Arab Emirates
Phone: +971 (0) 4 810 1514
Fax: +971 (0) 4 810 1692
Deb Potchik
Lighting Systems
129 Fairfield Street
Oldsmar FL 34677-3618 USA
Phone: +1 813 891 7106
Fax: +1 813 855 5572
Tina Wang
Xiamen MRO Campus
Gaoqi International Airport
20 Dai Liao Road
Xiamen, Fujian Province 361006
Phone: +86 (0) 592 570 7695
Kitty Yang
Xiamen MRO Campus
20 Dai Liao Road
Xiamen, Fujian Province 361006
Phone: +86 (0) 592 570 7682
Cargo Systems
Maintenance, Repair and Overhaul (MRO)
Phone: +1 701 253 7677
Mike Brooks
Manager, Field Service Network
P.O. Box 7002
Phone: +1 815 966 8333
Mobile: +1 779 208 0011
Philippe Boquet
Field Support Manager, Europe, Middle East
and Africa, Interiors, Paris Service Center
France
Phone: +33 (0) 1 64 02 67 67
Fax: +33 (0) 1 64 02 60 61
Martin Funke
Product Support Manager, Interiors,
Lighting Systems
Bertramstrasse 8
D-59557 Lippstadt
Germany
Phone: +49 (0) 2941 7676 8888
Fax: +49 (0) 2941 7676 4 8888
Gary Nickerson
Cargo Systems
Phone: +1 701 253 7555
Fax: +1 701 253 7477
Cheryl Stevens
Manager, Technical Publications
Phone: +1 602 243 2307
Mobile: +1 602 284 9485
Didier Thomas
Field Support Manager, Europe, Middle East
and Africa, Interiors, Paris Service Center
France
Phone: +33 (0) 1 64 02 67 67
Fax: +33 (0) 1 64 02 60 61
Mike Keefe
Director, Interiors, Regional, Business
Jet and Military
Suite 100
Phone: +1 480 857 5701
Fax: +1 602 243 2300
Steve McQueen
Field Support Representative,
Interiors - Americas Region
Phone: +1 701 253 7604
Mobile: +1 701 658 9088
Jim Erickson
Director, Commercial Transport, Interiors
Suite 100
Phone: +1 602 243 2349
Product Support
Martin Funke
Lighting Systems
Bertramstrasse 8
D-59557 Lippstadt
Germany
Phone: +49 (0) 2941 7676 8888
Fax: +49 (0) 2941 7676 4 8888
Gary Nickerson
Cargo Systems
Phone: +1 701 253 7555
Fax: +1 701 253 7477
Customer Technical Support, Interiors,
Cargo Systems
Senior Management
Daphne Falletti
President
Phone: +1 480 337 8622
Mike Wagner
Director, Commercial Aftermarket, Interiors
Suite 100
Phone: +1 602 232 4057
Fax: +1 602 243 2313
Jeremy Goossens
Operations Director, Interiors,
France
Phone: +33 (0) 1 64 02 67 67
Fax: +33 (0) 1 64 02 60 61
Mobile: +33 (0) 6 11 59 15 55
Greg Raye
Business Development Director, Customer
Service, Monroe MRO Americas, Cargo and
Lighting Systems
Phone: +1 704 282 2546
Fax: +1 704 282 2581
Mobile: +1 980 328 3269
Lyndsay Lentine
Customer Representative Manager,
Dubai MRO Campus
Jebel Ali Free Zone
P.O. Box 17698
Dubai
Phone: +971 (0) 4 810 1519
Fax: +971 (0) 4 810 1692
Mobile: +971 (0) 566 868 594
Brian Stegall
Operations Manager, Interiors,
Phoenix Service Center
Phone: +1 602 232 4152
Fax: +1 602 232 4170
Mobile: +1 623 202 3593
Daven Tay
Operations Manager, Asia Pacific MRO
499642 Singapore
Phone: +65 6580 5859
Fax: +65 6543 0419
Mobile: +65 9723 2007
Joe Zhuo
Operations Manager, Customer Service,
Xiamen MRO Campus
20 Dai Liao Road
Xiamen, Fujian Province
361006
Phone: +86 (0) 592 570 7676
Steve Borchert
ACE Master, Customer Service
Fax: +1 860 622 3300
Mobile: +1 954 257 9282
17
CUSTOMER CONTACTS
Warranty
Astrid Matuschek
MRO Manager and Customer Service
Representative, Bombardier, Interiors,
Lighting Systems
Bertramstrasse 8
D-59557 Lippstadt
Germany
Phone: +49 (0) 2941 7676 2801
Fax: +49 (0) 2941 7676 4 2801
Nadine Gerweck
Customer Service Representative, Repair Station, Interiors, Lighting Systems
Bertramstrasse 8
D-59557 Lippstadt
Germany
Phone: +49 (0) 2941 7676 8436
Fax: +49 (0) 2941 7676 4 8436
Tammy Skinner
Coordinator/Group Leader, Customer Service
Phone: +1 704 282 2689
Fax: Not Available
18
ISR Systems
7 Technology Park Drive
Westford MA 01886-3141 USA
Airborne Reconnaissance Cameras/
Sensors, High, Medium and Low
Altitude, Digital and Film
Airborne Surveillance and Reconnaissance
Systems
Autonomous Unmanned Air Systems
APDs
Attitude Systems
Autopilot Flight Management Systems
Avalanche Photodiodes
Cameras
Chemical/Biological Agent Detection
Chemical Detection Scanner Modules
Data Links and Ground Stations
Dual Spectral Band Sensors
Electro-Optical Products and Systems for
Critical Military Missions
Electro-Optical Products and Systems for
Military and Commercial Space Missions
Flight Management Systems
Focal Plane Arrays
Image Fusion
Imagers
Imaging Systems
Image Reference Library
Inertial Measurement Sensors
Integrated Product Support: Field Service
Engineers; Technical Manuals; Training
and Test Equipment
Intelligence Exploitation Systems
Indium Gallium Arsenide
InGaAs
Laser Warning Systems
Linear Arrays
Missile and Launch Vehicles
Multispectral Imaging (MSI) Sensors
Near-Infrared
Night Vision
NIR
Optical Products
Payloads and Payload Subsystems
Persistent Surveillance Sensors, Wide Area
Photodetectors
Power Generation, Management and
Distribution
Precision Optics
Processing, Exploitation and Dissemination
Satellite and Launch Vehicle Electronics
Sensing and Detection
Shortwave Infrared (SWIR)
Spacecraft Avionics, Sensors and Actuators
Spacecraft Bus Components
Special-Purpose Developments to Support
Critical Military and Commercial Space
Missions
Stabilized Camera Systems
Stabilized Imaging Microgimbals
SWaP Shortwave Infrared Camera for
Unmanned Vehicles
Tactical Reconnaissance Sensors
TeraHertz Spectrometers
Thermal Control
Thrust Vector Control
Charles D. Cox
Director, Special Programs
100 Wooster Heights Road
Danbury CT 06810-7589 USA
Phone: +1 203 796 7023
Fax: +1 203 797 5114
Julie Heinneman
Marketing Support Manager, ISR Systems
(Cloud Cap Technology and Sensors Unlimited)
205 Wasco Loop
Suite 202
Hood River OR 97031-1270 USA
Phone: +1 541 387 2120, ext. 248
Julie Mears
Marketing Communications Manager
Malvern Hills Science Park
Geraldine Road
Malvern, Worcester WR14 3SZ
UK
Phone: +44 (0) 1684 899777
Al Zaleski
Site Leader
6600 Gulton Court, N.E.
Albuquerque NM 87109-4407 USA
Phone: +1 505 938 5100
Larry Cassidy
Attitude Sensing Systems
Phone: +1 203 797 2314
Karen Jeffers
Marketing Communications Specialist
330 Carter Road
Suite 100
Princeton NJ 08540-5914 USA
Phone: +1 609 333 8208
Fax: +1 609 333 8100
Mark Ceccorulli
Optics and Electro-Optical Systems
Phone: +1 203 797 6032
Robert Jones
PRN Sales and Marketing, ISR Systems
(Sensors Unlimited)
330 Carter Road
Suite 100
Phone: +1 609 333 8377
Fax: +1 609 333 8100
Martha Nicol
Director, Business Development
Westford, MA 01886-3141 USA
Phone: +1 978 490 2290
Larry Maver
International Airborne Reconnaissance
Phone: +1 978 490 2159
Fax: +1 978 490 2806
Mobile: +1 339 927 2310
Senior Management
Thomas Bergeron
President
Phone: +1 978 490 2129
Fax: +1 9787 490 2808
Andreas Nonnenmacher
Senior Vice President
Phone: +1 203 797 5248
Fax: +1 203 797 5114
Kevin Raftery
Vice President and General Manager
Phone: +1 978 490 2182
Fax: +1 978 490 2809
Al Allard
Vice President and General Manager,
ISR Systems (Sensors Unlimited)
330 Carter Road
Suite 100
Phone: +1 609 333 8236
Fax: +1 6609 333 8100
Dave Imbrogno
Director, Defense Systems
Phone: +1 203 797 6323
Fax: +1 203 797 5114
Jenny Thadico
Director, Finance
Westford, MA 01886-3141 USA
Phone: +1 978 490 2290
Sarah Quinney
Director, Site Operations
Geraldine Road
UK
Phone: +44 (0) 1684 899779
19
CUSTOMER CONTACTS
Stephen Trimble
Director, PED (Malvern and Westford)
Phone: +1 978 490 2790
Mobile: +1 978 618 4507
Dr. Richard Wileman
International Business Development Director
Geraldine Road
UK
Phone: +44 (0) 1684 899797
Landing Gear
Field Service
Landing Systems
24-7 AOG Service
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Dave Imbrogno
Director, Precision Engagement Systems
Phone: +1 203 797 6323
Fax: +1 203 797 5114
Selin Gokceokan
Senior Program Manager,
Landing Gear Services
5415 North Service Road
Burlington L7L 5H7 ON
Canada
Phone: +1 905 319 3006, ext. 6224
Fax: +1 905 319 2249
Warranty
Dave Imbrogno
Director, Defense Systems
Phone: +1 203 797 6323
Fax: +1 203 797 5114
Lawrence Nyman
QC Manager
330 Carter Road
Suite 100
Phone: +1 609 333 8371
Mobile: +1 609 213 7167
20
Mike Hart
Value Stream Manager, CRJ,
Aftermarket Landing Gear
1400 South Service Road, West
Oakville L6L 5Y7 ON
Canada
Phone: +1 905 469 2773
Fax: +1 905 825 6320
Raman Malik
Value Stream Manager, A380 and Gulfstream,
Oakville L6L 5Y7 ON
Canada
Phone: +1 905 469 7959
Fax: +1 905 825 6320
Theo Makriyannis
Value Stream Manager, Q400,
Oakville L6L 5Y7 ON
Canada
Phone: +1 905 825 7889
Fax: +1 905 825 6320
Simon Stewart
Value Stream Manager, Boeing, Aftermarket
Landing Gear
Oakville L6L 5Y7 ON
Canada
Phone: +1 905 469 2798
Fax: +1 905 825 6320
Alex Harnocz
Program Manager, Military Aftermarket,
Phone: +1 216 429 4534
Fax: +1 216 429 4800
Michel Babin
Director, Technical Services Aftermarket,
Landing Systems
Oakville L6L 5Y7 ON
Canada
Phone: +1 905 825 6326
Fax: +1 905 825 6326
Mobile: +1 905 407 1012
Senior Management
Jim Wharton
President, Landing Systems
101 Waco St
Troy, OH 45373-0340 USA
Phone: +1 937 440 2182
Richard Jones
Director, Boeing Programs,
Landing Systems
101 Waco Street
P.O. Box 340
Troy, OH 45373-3872 USA
Phone: +1 973 440 3364
Fax: +1 973 440 5399
Frank Karakas
General Manager, Airbus Landing Systems
Oakville L6L 5Y7 ON
Canada
Phone: +1 905 825 1572
Fax: +1 905 825 1583
Matt Mauer
General Manager, Military Programs,
Landing Systems
Phone: +1 216 429 4024
Fax: +1 216 429 4800
Greg Watson
Site Director, Landing Gear Services
3201 N.W. 167th Street
Miami Gardens FL 33056-4253 USA
Phone: +1 305 622 4630
Fax: +1 305 622 4441
Adam Payne
Site Director, Landing Gear Services
5415 North Service Road
Burlington L7L 5H7 ON
Canada
Phone: +1 905 592 6239
Fax: +1 905 319 2249
Bob Corbeil
Director, Landing Gear Spares and MRO,
Material Planning
Oakville L6L 5Y7 ON
Canada
Phone: +1 905 465 4588
Fax: +1 905 825 6320
John Ryan
Manager, Military Aftermarket,
Landing Gear
Phone: +1 216 429 4179
Fax: +1 216 429 4800
Warranty
Warranty, Contracts and Pricing
Propeller Systems
Avenue Ratier
B.P. No. 2
F-46101 Figeac Cedex
France
Cabin Equipment
Cockpit Controls
Propeller
Trimmable Horizontal Stabilizer Actuator
Systems
24-7 AOG Service
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Lindsay Gault
Warranty Administrator,
A380/Boeing, Landing Gear
Oakville L6L 5Y7 ON
Canada
Phone: +1 905 465 4584
Fax: +1 905 825 6320
Francois Gaiani
Marketing, Sales and Customer Support
Director, Propellers, Cabin Equipment,
Cockpit Controls, THSA
Avenue Ratier
B.P. No. 2
France
Phone: +33 (0) 5 65 50 50 63
Fax: +33 (0) 5 65 34 23 63
Sherrie McKay
Senior Warranty Administrator,
Regional, Landing Gear
Oakville L6L 5Y7 ON
Canada
Phone: +1 905 465 4108
Fax: +1 905 825 6320
Robert Schechtman
Manager, Propulsion Systems
One Hamilton Road
Windsor Lock CT 06096-1000 USA
PhoneNumber: +1 860 654 6000
21
CUSTOMER CONTACTS
Gilles Tremoulet
Customer Support Manager, Propellers,
Cabin Equipment, Cockpit Controls, THSA
Avenue Ratier
B.P. No. 2
France
Phone: +33 (0) 5 65 50 50 51
Fax: +33 (0) 5 65 34 51 15
Stephanie Maniaval
Spare Manager, Propellers, Cabin Equipment,
Cockpit Controls, THSA
Avenue Ratier
B.P. No. 2
France
Phone: +33 (0) 5 65 50 50 14
Fax: +33 (0) 5 65 34 51 15
Corinne Dayde
Technical Support Manager, Propellers,
Avenue Ratier
B.P. No. 2
France
Phone: +33 (0) 5 65 50 51 28
Fax: +33 (0) 5 65 34 51 15
Francois Mestre
MRO Operation Manager, Propellers,
Avenue Ratier
B.P. No. 2
France
Phone: +33 (0) 5 65 50 52 82
Fax: +33 (0) 5 65 50 04 02
David Ravello
Repair Business Sales Manager , Propellers,
Avenue Ratier
B.P. No. 2
France
Phone: +33 (0) 5 65 50 52 66
Fax: +33 (0) 5 65 34 51 15
22
Spares Ordering, Pricing
Avenue Ratier
B.P. No. 2 F-46101 Figeac Cedex
France
Phone: +33 (0) 5 65 50 50 14
Fax: +33 (0) 5 65 34 51 15
Warranty
Sylvain Cassan
Warranty Administrator, Propellers,
Avenue Ratier
B.P. No. 2
France
Phone: +33 (0) 5 65 50 56 14
Fax: +33 (0) 5 65 34 51 15
Sensors and Integrated
Systems
14300 Judicial Road
Burnsville
MN 55306-4898 USA
Air Data Sensors and Sensing Systems
Angle of Attack and Stall Warning Systems
Cargo Winches
De-Icing and Anti-Icing Systems
Electro-Mechanical Actuation Systems
Electronic Flight Bags
Engine Sensors and Sensing Suites
Fire Detection and Protection Systems
Fuel Measurement and Management
Systems
Guidance Navigation and Control Systems
In-Flight Entertainment Systems
Micro-Electro-Mechanical Systems
(MEMS)
Mission Data Recorders
Mission Debriefing Systems
Potable Water Systems
Proximity Sensing Systems
Rate Gyros and Inertial Sensors
Rescue Hoists
SmartProbe (R) Air Data Systems
Smoke Detection Systems
Specialty Composites and Heaters
Supplemental Heating Systems
Temperature Sensors
Vehicle Health Management Systems
Video Security and Surveillance Systems
Windshield Wiper Systems
24-7 AOG Service
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Sensors and Integrated Systems (US)
250 Knotter Drive
Cheshire CT 06410-1137 USA
Phone: +1 203 205 3500
Fax: +1 203 205 6912
Sensors and Integrated Systems (UK)
Clittaford Road
Southway
Plymouth, Devon PL6 6DE
UK
Phone: +44 (0) 1752 695695
Bernd Ewers
Director, Global Customer Management,
Commercial, Military, Rotorcraft, Engine,
RBGA and Integrators OEM Business,
Europe, Middle East, Africa, CIS and India
22, Chemin de la Crabe
F-31027 Toulouse
France
Phone: +33 (0) 561 305 814
Fax: +33 (0) 561 305 810
Mobile: +33 (0) 689 953 233
Bruce Seitz
Commercial, Military, Rotorcraft, Engine,
RBGA and Integrators OEM and Aftermarket
Business, The Americas and Australia
14457 Old Creek Road
San Diego CA 92131 USA
Phone: +1 858 774 1382
Mobile: +1 858 774 1382
Peter Stein
Commercial, Military, Rotorcraft and Engine
Aftermarket Business, Europe, Middle East,
Africa, CIS and India
Lochhamerstrasse 13
D-82152 Martinsried
Germany
Phone: +49 (0) 89 8956 5318
Phone: +971 (0) 50 699 3810
Fax: +49 (0) 89 8956 5340
Mobile: +49 (0) 171 362 0310
Customer Service/
Customer Support
Sarah Reichert
Commercial/Regional Customer Support,
Aftermarket Customer Support, Minnesota
14300 Judicial Road
Burnsville MN 55306-4898 USA
Phone: +1 952 892 4463
Fax: +1 952 892 4949
Dave Baker
Senior Representative, Customer Service,
Aftermarket Customer Support, California
2727 East Imperial Highway
Brea CA 92821-6713 USA
Phone: +1 714 984 1510
Fax: +1 714 984 1675
Jessica Stillion
Military Customer Support, Ohio
1555 Corporate Woods Parkway
Uniontown OH 44685-8799 USA
Phone: +1 330 374 2306
Michaela Dillon
Commercial/Regional Customer Support,
Aftermarket Customer Support and Military
Programs, Vermont
100 Panton Road
Vergennes VT 05491-1008 USA
Phone: +1 802 877 4422
Fax: +1 802 877 4114
John Newman
Field Service Engineer, Southern US, Central
and Southern South America
Corinth TX 76210 USA
Phone: +1 940 497 8258
Fax: +1 940 497 8258
Cathy Noorlun
Military Customer Support, Aftermarket
Customer Support, Military Programs,
Minnesota
14300 Judicial Road
Phone: +1 651 681 5853
Fax: +1 952 892 4949
Lindsey Pepperine
Aftermarket Military Customer Support,
Military Programs, Vermont
100 Panton Road
Phone: +1 802 877 4553
Fax: +1 802 877 4114
Angela Putnam
Aftermarket Military Customer Support,
Military Programs, Vermont
100 Panton Road
Phone: +1 802 877 4577
Fax: +1 802 877 4114
Bernie McDonald
Military Customer Support
14300 Judicial Road
Phone: +1 952 892 4243
Fax: +1 952 892 4949
Raphael Chambon
Field Service Engineer, EMEA and India
22, Chemin de la Crabe
B.P. 53223
F-31027 Toulouse Cedex 3
France
Phone: +33 (0) 5 61 30 5931
Anthony Gange
Field Support
Jacksonville FL 32259 USA
Phone: +1 904 477 4441
Fax: +1 904 287 7808
Noriyoshi Tsurusawa
Field Service Engineer, Asia and Pacific Rim
Component Maintenance Building 4F
3-5-5 Haneda Airport
Ota-ku, Tokyo
144-0041 Japan
Phone: +81 (0) 3 5708 0764
Andy Gocher
Field Service Engineer, Rotorcraft, Europe
Bridgend CF35 5LN
UK
Phone: +44 (0) 1656 863587
S.T. Lee
Field Service Engineer, Asia and Pacific Rim
499638 Singapore
Phone: +65 6580 6489
Fax: +65 6546 3040
23
CUSTOMER CONTACTS
Product Support
Dave Baldwin
Director, Product Support
100 Panton Road
Phone: +1 802 877 4503
Fax: +1 802 877 4113
Greg Curler
Product Support Engineer
100 Panton Road
Phone: +1 802 877 4152
Fax: +1 802 877 4114
Russ Cynewski
100 Panton Road
Phone: +1 802 877 4812
Fax: +1 802 877 4114
Steve Donley
100 Panton Road
Phone: +1 802 877 4605
Fax: +1 802 877 4114
Jerry Hansard
Phone: +1 330 374 3708
Molly Harrington
Phone: +1 330 374 3496
Rob Humble
Customer Support Engineer
2727 East Imperial Highway
Brea CA 92821-6713 USA
Phone: +1 714 984 1590
24
Tim Schreiner
14300 Judicial Road
Phone: +1 952 892 4303
Shawn Tenney
100 Panton Road
Phone: +1 802 877 4782
Fax: +1 802 877 4114
Tomomi Ueda
Team Leader, Product Support Engineering
100 Panton Road
Phone: +1 802 877 4506
Fax: +1 802 877 4114
Quinn Moynihan
Product Support
14300 Judicial Road
Phone: +1 952 892 4904
Doug Detisch
Technical Publications
14300 Judicial Road
Phone: +1 952 892 4861
Senior Management
Justin Keppy
President
14300 Judicial Road
Phone: +1 952 892 8118
Fax: +1 952 892 4800
David Schermer
Manager, Installation and Maintenance Center
6032 West Airport Drive
P.O. Box 267 (Green, OH 44232)
North Canton OH 44720-1448 USA
Phone: +1 330 784 5477
Fax: +1 330 494 4228
Duane Stine
Manager, Service Center, Sensors and Integrated Systems, Minnesota
14300 Judicial Road
Phone: +1 952 892 8318
Fax: +1 952 892 4848
Joseph Beaudoin
Manager, Service Center, Sensors and
Integrated Systems, Vermont
100 Panton Road
Phone: +1 802 877 4941
Fax: +1 802 877 4114
Miechelle Terranova
IATA II and IATA III Manager, Commercial
Phone: +1 815 226 6707
Fax: +1 860 660 6065
Cindy Schulz
IATA I Manager, Commercial Spares
Administration
Phone: +1 815 226 6899
Fax: +1 860 660 6067
Space Systems
Danbury, CT 06810-7589
Actuation
Air Independent Fuel Cell Power
Atmosphere Monitoring
Chemical/Biological Agent Detection
(Maritime)
Crewed Systems
Environmental Control and Life Support
(Maritime and Space)
Extravehicular Mobility Unit (Space Suit)
Fire Detection and Suppression
Flight Software
Launch Vehicles
PEM Fuel Cell Power
Power Generation, Management and
Distribution
Sensing and Detection Systems
(Maritime and Space)
Space and Defense Systems
Thermal Control
Thrust Vector Control
Universal Waste Management System
Gary Adamson
Advanced Technologies
One Hamilton Road
Phone: +1 860 654 2646
Roy Butler
Military Vehicles & Proprietary Programs
One Hamilton Road
Phone: +1 860 654 4529
Mobile: +1 860 306 0721
Bill Deuerling
Power Management
P.O. Box 7002
Phone: +1 815 394 3566
Mobile: +1 815 985 3931
Darren Samplatsky
Human Space/ECLSS (Environmental
Controls and Life Support Systems)
Advanced Technologies Business Development
One Hamilton Road
Phone: +1 860 654 3112
Bill Earnest
Oil and Gas
18054 Saturn Lane
Suite 400
Houston TX 77058-3536 USA
Phone: +1 281 333 8767
Mobile: +1 281 217 3844
Mark Lantzakis
Maritime Systems
One Hamilton Road
Phone: +1 860 654 3303
Mobile: +1 860 306 7930
Carl Nunziato
Maritime Systems
One Hamilton Road
Phone: +1 860 654 9886
Mobile: +1 860 508 4247
Bill Keenan
Space Launch Systems
P.O. Box 7002
Phone: +1 815 226 6329
Mobile: +1 815 904 4219
Tim Nalette
ECLSS (Environmental Controls and
Life Support Systems) Advanced Technologies
One Hamilton Road
Phone: +1 860 654 2403
Eric Newman
Missile and Launch Vehicles
555 Discovery Drive
Huntsville AL 35806 USA
Phone: +1 256 922 2584
Mobile: +1 281 222 8668
Peggy Guirgis
General Manager, Space and Defense
One Hamilton Road
Phone: +1 860 654 4596
Mobile: +1 713 483 4507
Vladimir Jovanovic
P.O. Box 7002
Phone: +1 815 226 3207
John Russo
2771 North Garey Avenue
Pomona CA 91767-1809 USA
Phone: +1 281 333 8793
Mobile: +1 281 853 4297
Mary Ann Grant
18054 Saturn Lane
Suite 400
Phone: +1 281 333 8708
Mobile: +1 281 908 9387
25
CUSTOMER CONTACTS
John Russo
18054 Saturn Lane
Suite 400
Phone: +1 281 333 8793
Mobile: +1 281 853 4297
Wheels and Brakes
Commercial, Regional,
Business and Military
101 Waco Street
P.O. Box 340
Troy OH 45373-3872 USA
Brake Control Systems
Carbon Braking Systems
High Temperature Composites
24-7 AOG Service
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
Jeff Atkinson
Director, Military Programs
101 Waco Street
P.O. Box 340
Phone: +1 937 440 3221
Fax: +1 937 440 3831
Shawn McChesney
Director, Airline Sales, Europe, Middle East,
Africa and India
101 Waco Street
P.O. Box 340
Phone: +1 937 440 2411
Fax: +1 937 440 5307
26
Mark Eckert
Director, Regional Programs
101 Waco Street
P.O. Box 340
Phone: +1 937 440 2354
Matt Schreiner
Director, Boeing Programs
101 Waco Street
P.O. Box 340
Phone: +1 937 440-3241
Ted Bouchier
Manager, Field Service Engineering
Oakville ON L6L 5Y7 CANADA
Phone: +1 905 825 1537
Shelly Davis
Manager, Customer Service
101 Waco Street
P.O. Box 340
Phone: +1 937 440 2147
Product Support
Marcia Evers
Director, Airline Sales, Asia Pacific
101 Waco Street
P.O. Box 340
Phone: +1 937 440 2256
Fax: +1 937 440 3631
Tony Yannielli
Military Product Support Engineer
101 Waco Street
P.O. Box 340
Phone: +1 937 440 3214
Jay Spencer
Director, Airline Sales, Americas
101 Waco Street
P.O. Box 340
Phone: +1 937 440 0100
Fax: +1 937 440 3854
Tony Baker
Product Support
Boundary Point
Boundary Way
Hemel Hempstead, Hertfordshire AL10 9TG
UK
Phone: +44 1442 430740
Fax: +44 1442 430756
Richard Zita
Director, Business Programs
Oakville, ON L6L 5Y7 CANADA
Phone: +1 905 825 1518
Customer Service
Steve Campbell
Manager, Sustaining and
Customer Support Engineering
101 Waco Street
P.O. Box 340
Phone: +1 937 440 2168
Fax: +1 937 440 3344
Ameet Bhalla
Product Support
Boundary Point
Boundary Way
Hatfield Business Park
UK
Phone: +44 1442 430740
Fax: + 44 1442 430756
Mobile: +44 7920 576 465
Jon Davies
Product Support
Trym Lodge
1 Henbury Road
Westbury-on-Trym, Bristol BS9 3QH
UK
Phone: +44 (0) 117 959 6435, ext., 3263
Ben Ee
Product Support
499638 Singapore
Phone: +65 6580 6239
Fax: +65 6546 3040
Rene Villanueva
Product Support
Oriente 182 #300
Col Moctezuma, 2a. Secc
15530 Mexico City, D.F.
Mexico
Phone: +52 (0) 55 5785 2682
Fax: +52 (0) 55 5785 2682
Adrian Lee
Product Support
Japan Airlines Maintenance-Kiso Building
Room 737, 7th Floor
1-6-3- Haneda Airport
Ota-ku, Tokyo 144-0041
Japan
Phone: +81 (0) 90 9100 1056
Fax: +860 353 4187
Mobile: +81 (0) 90 9100 1056
Lawrence Yik
Product Support
Unit 6-7, 1/F, World Trade Square
21 On Lok Mun Street
Fanling, New Territories, Hong Kong
Mobile: +852 6122 9714
Fax: +852 2683 0163
Senior Management
Jim Wharton
President
101 Waco Street
P.O. Box 340
Phone: +1 937 440 2182
Fax: +1 937 440 2492
Ernie D'Amico
General Manager, MRO and Service
101 Waco Street
P.O. Box 340
Phone: +1 937 440 2205
Fax: +1 937 440 3250
Cory May
General Manager, Airline Sales
101 Waco Street
P.O. Box 340
Phone: +1 937 440 2396
Richard Jones
General Manager, Boeing Programs,
Landing Systems
101 Waco Street
P.O. Box 340
Phone: +1 937 440 3364
Fax: +1 937-440-5399
Hosrow Bordbar
Service Center Site Leader
9920 Freeman Avenue
Santa Fe Springs CA 90670-3421 USA
Phone: +1 562 944 4441
Fax: +1 562 944 7902
Mobile: +1 949 275 6141
Howard English
Boundary Point
Boundary Way
UK
Phone: +44 1442 430740
Fax: +44 1442 430756
Travis Joyce
Wetherill Service Center
29C Davis Road
Wetherill Park
NSW 2164 Australia
Phone: +61 (0) 2 9723 2100
Fax: +61 (0) 2 8781 0801
Joe Norsworthy
7100 Intermodal Drive
Suite G
Louisville KY 40258-2882 USA
Phone: +1 502 995 3353
Fax: +1 502 995 3167
Mobile: +1 502 718 1876
Joe Norsworthy
7016 Pueblo Street
Suite B
Wichita KS 67209-2937 USA
Phone: +1 316 943 4280
Fax: +1 316 943 2848
Mobile: +1 502 718 1876
Tony Tsang
1st Floor, 80 Chun Choi
Tseung Kwan O Industrial Estate
Tseung Kwan O
Sai Kung District, New Territories
Hong Kong
People's Republic of China
Phone: +852 (0) 2682 9293
Fax: +852 (0) 2683 0163
Warranty
Doug Chitwood
Manager, Product Services
101 Waco Street
P.O. Box 340
Phone: +1 937 440 3216
Fax: +1 937 440 3253
27
CAGE CODE REFERENCE
Table of Contents
Actuation Systems............................................................29
Aerostructures ..................................................................29
Engineered Polymer Products ....................................29
Air Management Systems ................................................29
Customer Service .............................................................29
Engine Components .........................................................30
Engine Control Services ................................................... 31
Interiors............................................................................. 31
ISR Systems ..................................................................... 31
Landing Gear ...................................................................32
Propeller Systems ............................................................32
Sensors and Integrated Systems ......................................32
Space Systems.................................................................33
Wheels and Brakes ..........................................................33
Any change requests to this document should be forwarded to:
[email protected]
CAGE CODE REFERENCE
Actuation Systems
Cage Code: Cage Code: Facility Site: Location: Phone: K0377
K0642
Wolverhampton
West Midlands, UK
+44 9 (0) 1902 624644
Cage Code: Facility Site: Location: Phone: FA3T1
St. Ouen l’Aumone
Paris, France
+33 (0) 1 34 32 63 00
Cage Code: Facility Site: Location: Phone: F1688
Vernon
Saint-Marcel, France
+33 (0) 2 32 64 70 00
Cage Code: A0076
Facility Site: Torino, Brugherio and Luserna
Location: Italy
Cage Code: Facility Site: Location: Phone: Email:
K0659
Claverham
Bristol, Claverham UK
+44 1934 839331
[email protected]
Cage Code: 99167
Facility Site: Rockford
Location: Rockford, IL USA
Office Hours: 7:30 AM - 4:30 PM Central Time Zone (GMT - 06:00)
Website:
www.myhs.com
Phone: +1 815 226 6481
Fax: +1 815 226 2624
SITA:HVNHT7X
Aerostructures
Cage Code: 51563
Facility Site: Aerostructures
Location: Chula Vista, CA USA
Office Hours: 24/7/365
Website:
www.parts.asg.goodrich.com
Phone:
+1 619 691 2006
+1 619 691 2089 (24/7 AOG Support)
Fax:
+1 619 691 6195
Email:
[email protected]
SITA:SANRHCR
Cage Code: Facility Site: Contact:
Phone:
Email: 51563
Military
John Torelli
+1 619 691 2107
[email protected]
Cage Code: Facility Site: Contact:
Phone:
Email: 5D386
Aerostructures
Jan Messina
+1 619 691 2144
[email protected]
Cage Code: OBBK9
Facility Site: Engineered Polymer Products
Location: Jacksonville, FL USA
Air Management Systems
Cage Code: Location: Contact:
Phone:
Email:
73030 (Military)
Windsor Locks, CT USA
Elaine Jones
+1 860 654 3321
[email protected]
Nord-Micro
Cage Code: C0002
Location: Frankfurt, Germany
Office Hours: 7:00 AM - 5:00 PM Central European
Time Zone (GMT + 01:00)
Website:
www.nord-micro.de
Phone:
+49 6109 303 435 or 230 or 229
Fax:
+49 6109 303 641
Email:
[email protected]
SITA:FRANOCR
Customer Service
Cage Code: Facility Site: Location: Phone: 3TAH8
Monroe (Repair)
Monroe, NC USA
+1 704 282 2546
Cage Code: 4PCY6
Facility Site: Monroe (Spares)
Location: Monroe, NC USA
Cage Code: Facility Site: Location: Phone: Z1170
Sydney
Sydney, Australia
+61 (0) 2 9315 3700
Cage Code: Facility Site: Location: Phone: FAUX2
Paris
Paris, France
+33 (0) 1 64 02 67 67
CAGE CODE REFERENCE
29
CAGE CODE REFERENCE
Cage Code: Facility Site: Location: Phone: Email: FAOD3
Dijon Repair Station SAS
Dijon, France
+33 (0) 3 80 38 35 60
[email protected]
Cage Code: Facility Site: Location: Phone: Email: 0VUU6
Puerto Rico
Santa Isabel, Puerto Rico
+1 787 845 4343
[email protected]
Cage Code: Facility: Location: Phone: Email: HOC11
Maastricht Repair Station
Maastricht, The Netherlands
+31 (0) 43 358 8893
[email protected]
Cage Code: Facility Site: Location: Phone: Email: QB470
Fuel Accessory Service Technology (FAST)
Singapore
+65 654 613 50
[email protected]
Cage Code: Facility Site: Location: Phone: SCA12
Xiamen
Xiamen, People’s Republic of China
+86 (0) 59 2573 0089
Cage Code: Facility Site: Location: Phone: Email: QB353
Pacific Aerospace (Pte) Ltd.
Singapore
+65 6249 6559
[email protected]
Cage Code: Facility Site: Location: Phone: QB396
Singapore
Singapore
+65 6545 9975
Cage Code: Facility Site: Location: Phone: Email: U1603
Marston Aerospace Limited
Wolverhampton, UK
+44 (0) 190 257 2704
[email protected]
Cage Code: Facility: Location: Phone: Email: Y0206
Malaysia Repair Centre
Selangor, Malaysia
+60 (0) 3 3344 3000
[email protected]
Cage Code: Facility Site: Location: Phone: Email: S9859
Shannon Repair Station
Clare, Ireland
+353 (0) 61 707 141
[email protected]
Cage Code: Facility Site: Location: Phone: Email: SZ086
Xiamen
Xiamen, Fujian China
+86 (0) 592 570 3908
[email protected]
Cage Code: Facility Site: Location: Phone: SCG62
Dubai
Dubai, United Arab Emirates
+971 (0) 4 810 1500
Engine Components
Delavan, Inc.
Cage Code: Facility Site: Location: Phone: 71895
Fuel Injection Systems
West Des Moines, IA USA
+1 515 274 1561
Cage Code: K0131
Facility Site: Shirley
Location: Solihull, UK
Aero Blades and Vanes
Cage Code: 58556
Facility Site: Aero Blades and Vanes
Location: Phoenix, AZ USA
Cage Code:
Facility Site: Location: Phone: Email: 1VJX1
Miramar Repair Station
Hollywood, FL USA
+1 815 226 6949
[email protected]
Delavan, Inc.
Cage Code: 1CR56
Facility Site: Engine Controls
Location: Carroll, IA USA
Cage Code: Facility Site: Location: Phone: Email: OCAM5
Phoenix Repair Station
Phoenix, AZ USA
+1 602 462 2636
[email protected]
30
Blades and Vanes
Cage Code: 3Z433
Location: Peabody, MA USA
Phone: +1 978 532 2350
Cage Code: 99551
Facility Site: Power Transmission Systems
Location: Rome, NY USA
Phone: +1 315 838 1480
Engine Control Services
Cage Code: U9231
Facility Site: Marston Green
Location: Birmingham, UK
Cage Code: Facility Site: Location: Phone: C0297
Neuss
Neuss, Germany
+49 (0) 2131 953 0
Interiors
Cage Code: Facility Site: Location: Office Hours:
Website:
Phone:
Fax:
0ACH4
Interiors Headquarters and Evacuation Systems
Phoenix, AZ USA
7:30 AM - 4:30 PM Mountain Time Zone (GMT - 06:00)
www.parts.interiors.goodrich.com
+1 602 232 4000
+1 602 794 8786
Cage Code: Facility Site: Location: Website: Email: 0ACH4
Evacuation Systems
Phoenix, AZ USA
[email protected]
Cage Code: Facility Site: Location: Website:
Email:
0EXK2
Cabin Seating Systems
Peshtigo, WI USA
[email protected]
Cage Code: 0TKU3
Facility Site: Electronic Systems
Location: North Little Rock, AR USA
Email:
55438
Lighting Systems
Phoenix, AZ USA
[email protected]
Cage Code: 17610
Facility Site: Propulsion Systems
Location: Fairfield, CA USA
Phone: Email:
31218
COS Manufacturing/Specialty Seating Systems
Colorado Springs, CO USA
+1 719 380 0020
[email protected]
Cage Code: Facility Site: Location: Website: Email:
31645
Cargo Systems
Jamestown, ND USA
[email protected]
Cage Code: Cage Code:
Cage Code:
Facility Site: Location: Website:
Phone: Email:
D8095 (Goodrich Lighting Systems GmbH)
DD704 (airsigna GmbH + Co. KG)
K0673 (Page Aerospace)
Lighting Systems
Lippstadt, Germany
+49 (0) 2941 7676 0
[email protected]
Cage Code: IT3K6
Facility Site: WINSLOW Life Raft Company
Location: Lake Suzy, FL USA
ISR Systems
Cage Code: 05WL4
Facility Site: ISR Systems
Location: Westford, MA USA
Cage Code: 1D568
Facility Site: Surveillance and Reconnaissance Systems
Location: Beale AFB, CA USA
Cage Code: 47PP5
Facility Site: Rockford
Location: Rockford, IL USA
Cage Code: 8F963
Location: Danbury, CT USA
Cage Code: 0TGF6
Facility Site: SUI
Location: Princeton, NJ USA
Cage Code: 8Y438
Location: Albuquerque, NM USA
Cage Code: 1TR27
Facility Site: Cloud Cap Technology
Location: Hood River, OR USA
CAGE CODE REFERENCE
31
CAGE CODE REFERENCE
Cage Code: KCQ22
Location: Malvern, UK
Landing Gear
Cage Code: 13002
Facility Site: Independence
Location: Independence, OH USA
Cage Code: 1RYZ3
Facility Site: Landing Gear Services
Location: Miami Gardens, FL USA
Sensors and Integrated Systems
(Fire Protection Systems)
Wilson, NC USA
+1 252 246 7004
CCage Code: 06UA5
Facility Site: Sensors and Integrated Systems
Location: Heath, OH USA
Phone: +1 740 788 3800
Cage Code: Facility Site: Location: Phone: 0AJJ0
Uniontown, OH USA
+1 330 374 3040
Vergennes, VT USA
+1 802-877-4000
Propeller Systems
Cage Code: Facility Site: Location: Phone: 3K820
Union, WV USA
+1 304 772 3062
Phone:
Fax:
Email:
Cage Code: Facility Site: Location: Phone: F9211
(Fire Protection Systems), L’Hotellier
Antony Cedex, France
+011 331 5559 0948
Cage Code:
Cage Code:
Facility Site:
Location:
FA3T1
F6103
St. Ouen l’Aumone, France
Cage Code: Facility Site: Location: Phone: D4394
(Fire Protection Systems), Kidde Deugra
Ratingen, Germany
+011 49 2102 405113
Cage Code: Facility Site: Location: Phone: K1536
(Fire Protection Systems), Kidde Graviner
Berkshire, UK
+011 441 753 766 261
Cage Code: Cage Code: Facility Site: Location: Phone: U6441
U8539
Plymouth, UK
+011 44 01752 695695
Cage Code: 02KZ1
Facility Site: Landing Gear Services
Location: Burlington, ON Canada
Cage Code: 02121
Facility Site: Landing Gear
Location: Oakville, ON Canada
F0221
Ratier Figeac
Figeac, France
8:00 AM - 5:30 PM (GMT +1:00)
+33 (0) 5655 05014
+33 (0) 5655 05115
[email protected]
Burnsville, MN USA
+1 952 892 4000
Cage Code: Cage Code: Facility Site: Location: Phone: 3HRL4
3SDT5
Brea, CA USA
+1 714 984 1461
Cheshire, CT USA
+1 203 250 3697
32
Space Systems
Cage Code: 73030
Facility Site: Windsor Locks
Location: Windsor Locks, CT USA
Cage Code: 71120
Facility Site: Houston
Location: Houston, TX USA
Wheels and Brakes
Website:
Phone:
Fax:
Email:
97153
Wheel and Brake
Troy, OH USA
7:30 AM - 4:15 PM Eastern Time Zone
https://customers.goodrich.com
+1 937 339 3811
+1 937 440 5315
[email protected]
Cage Code: Facility Site: Location: Phone: 1Y2V1
Wheel and Brake Service Center
Santa Fe Springs (Los Angeles), CA USA
+1 562 944 4441
CAGE CODE REFERENCE
33
For additional information:
Charlotte, NC 28217-4578 USA
www.utcaerospacesystems.com
9/2016
ccg.indd

Customer Contact Guide - UTC Aerospace Systems

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