OEC newsletter KEY FOR PRINT

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OEC newsletter KEY FOR PRINT
D2DLink
•
D2DLink • D2DLink • D2DLink
OEConnection Products
Parts Inventory Freshness
A New, Fresh, Bold OEConnection
Coming soon, look for OEConnection’s online tools to be easier to use,
As part of the standard D2DLink
3. For OEConnection nightly matches
service, OEConnection collects parts
of dealerships’ idle and fast selling
inventories from over 12,000
inventory,
dealers each Sunday through
accurate and provide enhanced
Thursday evenings to help ensure
value and saved time to shoppers
that every business morning parts
and sellers reviewing offers.
the
offers
are
more
inventory is as up-to-date as
4. D2D Express sellers can get more
possible. What does daily updated
accurate sales opportunities using
inventory mean to D2DLink and
D2D Express subscribers?
more accurate inventory levels.
If you need help to ensure your inventory is
1. More accurate stock is shown on
updated accurately each evening, contact
D2DLink to help sell more parts.
OEConnection at 888-776-5792, press 2,
2. Part seekers find dealers at the
then press 3.
top of the search results who
Fast, easy, and accurate online parts locating and fulfillment to help
dealerships buy and sell more OE and alternate parts, accessories, and
authorized tires.
• Rapid Parts Search – locates from within a DMS.
Dealerships help fill a manufacturer’s emergency-needed
backordered parts.
Products and services to enhance D2DLink.
• Idle & Reporting: Online tools to help reduce idle inventory.
• Parts Matching: Sellers and buyers find bulk parts at a discount.
• Advanced Selling: Automatic idle inventory sales offers to potential
shoppers.
• StoreFront: Dealership-customizable web page showcasing
complete parts inventory to D2DLink dealers.
• Inventory Updating: Mid-day and Saturday updating.
• Bin Labels: Receive bin labels monthly for D2DLink parts.
bold, brighter look. After years of product development and customer
Messenger
feedback, dealers will get the most advanced technology available for
sourcing and selling parts easier and faster on the Internet. OEConnection’s
A newsletter for
professionals in the original
equipment parts business.
efficiency and help improve the bottom line.
We’ll be communicating this new look and refreshed product by
email. To provide OEConnection with updated parts manager contact
CollisionLink for Honda and Acura Dealers
information, please contact:
In August, American Honda Motor Company,
faster order processing, and
Inc. signed an agreement with OEConnection
visibility to the order’s aftermarket
providing parts information needed to
parts and OE equivalent, to help
deliver CollisionLink advanced ecommerce
sell more genuine OE parts.
technology to Honda and Acura dealerships
CollisionLink gives dealers the
nationwide. This new relationship builds a
opportunity to streamline their
foundation for Honda and Acura dealers to
collision original equipment parts
implement OEConnection’s CollisionLink as
processing, and collision shops
a best practice, with the opportunity to
one process for all their collision
improve
and
parts ordering. Linking buyers
facilitate the growth of genuine parts sales.
and sellers online can help
Grace Brinker
Phone: 888-776-5792, ext. 1946
Email: [email protected]
Fax: 330-523-1713
She’ll ensure your contact information is current, so you’ll be
completely up-to-date on OEConnection’s happenings!
Internet-based data analysis tools to help dealerships and
auto manufacturers drive increased sales.
sell parts received in the mornings, improve D2D Express afternoon part sales opportunities, and provide more accurate
Saturday D2DLink part searches for an increasing number of dealers now open on Saturdays which helps build increased
business volume. Call 888-776-5792, ext. 1847
for more information.
Volume 15
October/November/December 2007
goal is to provide the most advanced tools to increase parts department
truly do have the part.
D2D Plus – Inventory Updating: Dealers can update their D2DLink parts inventory mid-day and Saturdays, to help
with additional advanced features and functions and changed to a fresh,
Right part. Right place. Right time.
Look for more information soon on OEConnection’s new style
and features.
Bill
Fast, easy, and accurate online fulfillment of collision shop
wholesale parts orders.
Fast, easy, and accurate online fulfillment of fleet and repair
shop parts orders.
dealership
Lopez,
efficiencies
CollisionLink
Product
dealerships build their parts business.”
Manager said, “Now Honda and Acura
CollisionLink is an all-makes, all-models
dealers can take full advantage of all
online parts ordering and fulfillment system.
CollisionLink advanced features including
Using CollisionLink, dealers can realize
automatic and instant part verification for
enhanced parts department productivity
Dealership Profile
Motorcraft
Replenishment
Tool
and increased original equipment sales
opportunities leading to more profitable
and successful business.
continued on page 2
DiscountPartsHUB
.c o m
Tire Replenishment Tool
Website available for all makes and models of auto dealerships to
buy and sell discounted OE parts.
Replenishing tires on D2DLink is easier and faster
than ever for Ford and General Motors dealers,
Read this newsletter? Send us an email at [email protected] to let us know what you like or what other
information would be helpful to you and your team. The first 50 parts managers or counterpeople to reply will get a $5 Starbucks gift card.
now that over 300 tire distributors are making
their tires available on D2DLink for single
AutoWay Parts Center is, and are looking to
tire searches and for tire replenishment.
increase your wholesale business — then
Did you know tire distributors get
RETURN SERVICE REQUESTED
support from their Tire DMS providers to post
their tires on D2DLink? For example, E-Solutions
4205 Highlander Parkway
Richfield, Ohio 44286
Professionals based out of Australia with
U.S. offices, is a tire business systems
PRSRT STD
US POSTAGE PAID
CLEVELAND, OH
PERMIT NO. 2385
OEConnection’s CollisionLink and D2DLink
programs are your answer!
A few questions and answers with Jim
Kubisiak, Parts Manager, AutoWay Parts
What kind of results did you expect
OEConnection’s tire distributor customers to
from OEConnection’s D2DLink and
get their tire inventory updated nightly on
CollisionLink programs?
D2DLink to support D2DLink dealerships.
With D2DLink, I expected quicker locating,
Did you know the Tire Replenishment
inventory accuracy, better exposure and
laying the foundation for D2DLink to enable
replenishment of new part types. TRT
manufacturer
functionality remains unchanged.
WELCOME
Tire Centers Inc., now with
45 locations nationwide on TRT.
Attention
Ford
subscription
fee.
By
setting
Motorcraft minimum stocking levels once,
FADs!
and modifying them only as needed,
dealers can automatically order and receive
program — MRT — gives Ford FADs the
Motorcraft parts daily based on their
ability to replenish Ford dealers’ Motorcraft
previous night’s D2DLink data collection.
newest
and
monthly
replenishment
OEConnection’s
dealers
this new feature included in the D2DLink
continued on page 3
Center, Clearwater, Florida:
provider and has serviced over a dozen of
Tool menu has been renamed Replenishment,
4
If you’re in the wholesale business, just as
parts – automatically. Ford dealers use
support.
I
expected
CollisionLink to provide order accuracy,
better communication, customer retention
and loyalty and up-sell opportunities.
continued on page 5
1
In This
This Issue
Issue
In
Page
OEConnection • OEConnection • OEConnection OEConnection • OEConnection• OEConnection
CollisionLink • CollisionLink
Dealership Profile
Topic
Page
Topic
1-2
CollisionLink for Honda and
Acura Dealers
CollisionLink, which is available to any auto
1&3
Motorcraft Replenishment Tool
nationwide. To enroll in CollisionLink for your
1&5
Dealership Profile: AutoWay Parts Center
2
CollisionLink User Tip
4
Parts Inventory Freshness
4
Tire Replenishment Tool
5
OEConnection Employee Profile
6
A New, Fresh, Bold OEConnection
continued from page 1
dealership and collision repair facility
continued from page 1
dealership, call 888-776-5792, x1847.
Collision shops are sending thousands
of transactions each day processing
millions of dollars of online orders using
Right part
Wrong part
What is CollisionLink?
“LinkIQ is great – I use the program 2-3 times a day! The
area part sales information is invaluable in helping me
make inventory decisions. It’s a simple tool helping me
stock the right parts so I don’t miss sales opportunities.”
CollisionLink connects collision repair facilities
to their dealership suppliers — online —
for OE parts ordering. Collision shops
create repair orders as usual in their
Check part
number
estimating system. When the CollisionLink
new orders, and at the touch of a button,
sends orders to preset dealership providers.
4205 Highlander Parkway
Richfield, Ohio 44286
phone: 330-523-1800
fax: 330-523-1700
toll-free: 888-776-5792
[email protected]
www.OEConnection.com
For comments, feedback, or suggestions on this newsletter’s
content or value, and to submit product feature suggestions,
please contact the newsletter editor:
Janice Schenk, Product Marketing Manager
888-776-5792, x1891
[email protected]
To subscribe to any of OEConnection dealership or
distributor products, contact:
Kyle McChesney, Senior Sales Manager
888-776-5792, x1847
[email protected]
For information about OEConnection products and services
for your auto manufacturer, contact:
James Rose, Jr., VP Sales & National Accounts
888-776-5792, x1840
[email protected]
Submit address, email, telephone, fax number and parts
manager changes to: [email protected] or
call 888-776-5792, x1946
For product and technical
questions, call Customer
Care at 888-776-5792, ext. 2
CollisionLink provides:
•Onscreen display of part order with
•Display of aftermarket, salvage and
immediate part verification against the
LKQ parts along with OE equivalents
VIN, so correct part numbers don’t
to help sell more OE parts
require review to help save time and
improve order accuracy
continued from page 1
•Photo and note communication between
According to Bill Rowerdink, General
shops and counterpeople.
CollisionLink
User Tip
And I expect even greater results going
What changes have you seen in efficiency?
FAD Solutions –
I got all of the results I expected
forward.
I’ve seen a lot of positive changes. Order
Advertise and sell your parts
online to Ford, Lincoln, and
Mercury dealers
from D2DLink and CollisionLink. Good
How do the products help facilitate
processing is more efficient and accurate
streamlined communication and customer
your business?
and we have seen a decrease in the
retention which improves parts revenue!
D2DLink and CollisionLink helped improve
percentage of our returns. Overall, our
Were your expectations met?
the counter staff’s process of receiving parts
business
orders and cataloging accuracy.
OEConnection!
D2DLink – Single part locates, with
Manager at Rowerdink in Livonia, Michigan,
• Optimized truck delivery routing with
“MRT helps our FAD be the direct supply
increased stock order quantities and
each part search.
point for dealerships and helps us serve our
reduced hot-shot orders
D2D Plus – StoreFront – web
Ford dealers better, faster and easier. We
• Speeds order processing.
site for all Motorcraft parts available to
never miss a sale because our customers
FAD advertisements that appear for
Ford dealers to purchase online.
Ford Dealers:
time setup and dealerships are done. We
Call your FAD or OEConnection to ask
giving FADs the ability to see dealership
do the rest of the work. Seeing into the deal-
for MRT. To create a stocking guide, go to
stock levels to stock parts more accurately
Did you know that shops can attach photos
er’s inventory helps us plan better so we’re
Setup
and become a one-stop shop for
to orders to improve parts specification
always stocking the right parts for our
Then go to Tools
accuracy? Attached photos can be helpful
dealership customers.”
and rims, or for parts that have no part
number assigned in the estimating
So
many
of
our
expectations
were
Replenishment Tool Settings.
Replenishment.
888-776-5792, ext. 1939
system. If you’re a wholesale
dealership not yet enrolled in
out on a great tool that can
help your shops help you.
New photo from shop
Automatically sends order to supplier
New note from shop
3
Shop RO#
Shows FAD on-hand quantity
more
productive
using
OEConnection Employee Profile
users accomplish their own work more
food/beverage companies. I especially liked
effectively. It’s a real thrill to see new ideas
visiting factories to see how things are
developed and turned into valuable solutions.
made.
Drive time to work each day: 30
People are surprised to learn: That like
minutes — the perfect amount of time to prepare
many Army families, I grew up having lived
for the day and listen to the news on NPR.
in 25 different places.
FADs can subscribe to OEConnection
Education: B.S, Information and Computer
Favorite movies: The Godfather I and II,
products by calling OEConnection at
Science with Minors in Geology and
Amadeus, La Dolce Vita.
888-776-5792, ext. 1847.
Philosophy. Graduate studies in Business,
The most perfect day: The perfect day
Marketing, and Software Engineering
would have forty-eight hours, then I could leave
Words that describe me: Persistent,
work having made a meaningful contribution,
empathetic, enthusiastic, conscientious.
and I would still have time to relax.
At OEConnection since: March 2005
One long-term goal: To re-visit where
First job ever: Boy Scout camp counselor
Job responsibilities: To help organize,
I lived and went to school in Paris and Belgium.
and vet’s assistant/farm hand.
coordinate and lead the development of
People are surprised to learn: I
Qualities that make a person successful
products, enhancements, fixes, and new projects.
developed software automation solutions
in this position: Clint Eastwood said it
Favorite part of the job: Working to
for manufacturing facilities like transportation,
best in the movie Heartbreak Ridge;
create and improve applications that help
pharmaceutical/medical,
“Improvise, Adapt, Overcome!”
dealership customers.
Tom McCrary
Application Development Team Lead
CollisionLink, you’re missing
is
met with D2DLink and CollisionLink!
LinkIQ – A parts intelligence tool
For more information, call
Lead Writers: Laura Jedacek and Beth Starling
2
FAD benefits can include:
What results did you actually get?
don’t need to call or fax us, it’s just a one
with hard-to-describe parts like decals
Jim Kubisiak, Parts Manager
AutoWay Parts Center, Clearwater, Florida
Randy Slatt, Parts Manager, L.B. Smith Ford, Inc., Lemoyne, PA
program is opened, it automatically extracts
Contact Us
is
program
k
in
L
D
D2
stry in
nection’s onize the indu ring
ti
“OECon
lu
r
o
ic o de
to rev
electron
of
d
helping
n
a
was one
ators
c
r
lo
te
n
e
ts
r
C
e
pa
ts
using th
Way Par
and Auto ealers to begin tinues to
d
ss con
the first
k
r busine
u
o
s
A
D2DLin
.
program Connection’s
e
k
ta
OE
ograms
grow,
Link pr
the
n
io
is
to
ll
o
nter
e
and C
C
ts
r
y Pa
usiness
AutoWa edge of b
saling.”
leading
rts Whole
a
P
r
fo
s
solution
“As an
A
increa utoNation
se re
dealer
,
v
proces
sing e enues, im we want t
fficien
o
p
accura
rove
cy a
c
It’s no y — Collisio nd commu order
nicatio
ta
n
n
specia bout repla Link is our
answe
cing o
lists;
ur skil
it’s ab
r.
produ
led
ou
ct
line. C ivity and u t increasin parts
ltimat
ollision
g the
ely
ir
Lin
our b
usines k is helping the bottom
s rela
collisi
u
s
streng
on in
tionsh
then
du
ip
impro
ve ou stry by h s with th
r
e
elp
strateg
multiies wit
line p ing us to
h
ar
custom
ers.” our valued ts business
collisio
n shop
energy,
and
5
In This
This Issue
Issue
In
Page
OEConnection • OEConnection • OEConnection OEConnection • OEConnection• OEConnection
CollisionLink • CollisionLink
Dealership Profile
Topic
Page
Topic
1-2
CollisionLink for Honda and
Acura Dealers
CollisionLink, which is available to any auto
1&3
Motorcraft Replenishment Tool
nationwide. To enroll in CollisionLink for your
1&5
Dealership Profile: AutoWay Parts Center
2
CollisionLink User Tip
4
Parts Inventory Freshness
4
Tire Replenishment Tool
5
OEConnection Employee Profile
6
A New, Fresh, Bold OEConnection
continued from page 1
dealership and collision repair facility
continued from page 1
dealership, call 888-776-5792, x1847.
Collision shops are sending thousands
of transactions each day processing
millions of dollars of online orders using
Right part
Wrong part
What is CollisionLink?
“LinkIQ is great – I use the program 2-3 times a day! The
area part sales information is invaluable in helping me
make inventory decisions. It’s a simple tool helping me
stock the right parts so I don’t miss sales opportunities.”
CollisionLink connects collision repair facilities
to their dealership suppliers — online —
for OE parts ordering. Collision shops
create repair orders as usual in their
Check part
number
estimating system. When the CollisionLink
new orders, and at the touch of a button,
sends orders to preset dealership providers.
4205 Highlander Parkway
Richfield, Ohio 44286
phone: 330-523-1800
fax: 330-523-1700
toll-free: 888-776-5792
[email protected]
www.OEConnection.com
For comments, feedback, or suggestions on this newsletter’s
content or value, and to submit product feature suggestions,
please contact the newsletter editor:
Janice Schenk, Product Marketing Manager
888-776-5792, x1891
[email protected]
To subscribe to any of OEConnection dealership or
distributor products, contact:
Kyle McChesney, Senior Sales Manager
888-776-5792, x1847
[email protected]
For information about OEConnection products and services
for your auto manufacturer, contact:
James Rose, Jr., VP Sales & National Accounts
888-776-5792, x1840
[email protected]
Submit address, email, telephone, fax number and parts
manager changes to: [email protected] or
call 888-776-5792, x1946
For product and technical
questions, call Customer
Care at 888-776-5792, ext. 2
CollisionLink provides:
•Onscreen display of part order with
•Display of aftermarket, salvage and
immediate part verification against the
LKQ parts along with OE equivalents
VIN, so correct part numbers don’t
to help sell more OE parts
require review to help save time and
improve order accuracy
continued from page 1
•Photo and note communication between
According to Bill Rowerdink, General
shops and counterpeople.
CollisionLink
User Tip
And I expect even greater results going
What changes have you seen in efficiency?
FAD Solutions –
I got all of the results I expected
forward.
I’ve seen a lot of positive changes. Order
Advertise and sell your parts
online to Ford, Lincoln, and
Mercury dealers
from D2DLink and CollisionLink. Good
How do the products help facilitate
processing is more efficient and accurate
streamlined communication and customer
your business?
and we have seen a decrease in the
retention which improves parts revenue!
D2DLink and CollisionLink helped improve
percentage of our returns. Overall, our
Were your expectations met?
the counter staff’s process of receiving parts
business
orders and cataloging accuracy.
OEConnection!
D2DLink – Single part locates, with
Manager at Rowerdink in Livonia, Michigan,
• Optimized truck delivery routing with
“MRT helps our FAD be the direct supply
increased stock order quantities and
each part search.
point for dealerships and helps us serve our
reduced hot-shot orders
D2D Plus – StoreFront – web
Ford dealers better, faster and easier. We
• Speeds order processing.
site for all Motorcraft parts available to
never miss a sale because our customers
FAD advertisements that appear for
Ford dealers to purchase online.
Ford Dealers:
time setup and dealerships are done. We
Call your FAD or OEConnection to ask
giving FADs the ability to see dealership
do the rest of the work. Seeing into the deal-
for MRT. To create a stocking guide, go to
stock levels to stock parts more accurately
Did you know that shops can attach photos
er’s inventory helps us plan better so we’re
Setup
and become a one-stop shop for
to orders to improve parts specification
always stocking the right parts for our
Then go to Tools
accuracy? Attached photos can be helpful
dealership customers.”
and rims, or for parts that have no part
number assigned in the estimating
So
many
of
our
expectations
were
Replenishment Tool Settings.
Replenishment.
888-776-5792, ext. 1939
system. If you’re a wholesale
dealership not yet enrolled in
out on a great tool that can
help your shops help you.
New photo from shop
Automatically sends order to supplier
New note from shop
3
Shop RO#
Shows FAD on-hand quantity
more
productive
using
OEConnection Employee Profile
users accomplish their own work more
food/beverage companies. I especially liked
effectively. It’s a real thrill to see new ideas
visiting factories to see how things are
developed and turned into valuable solutions.
made.
Drive time to work each day: 30
People are surprised to learn: That like
minutes — the perfect amount of time to prepare
many Army families, I grew up having lived
for the day and listen to the news on NPR.
in 25 different places.
FADs can subscribe to OEConnection
Education: B.S, Information and Computer
Favorite movies: The Godfather I and II,
products by calling OEConnection at
Science with Minors in Geology and
Amadeus, La Dolce Vita.
888-776-5792, ext. 1847.
Philosophy. Graduate studies in Business,
The most perfect day: The perfect day
Marketing, and Software Engineering
would have forty-eight hours, then I could leave
Words that describe me: Persistent,
work having made a meaningful contribution,
empathetic, enthusiastic, conscientious.
and I would still have time to relax.
At OEConnection since: March 2005
One long-term goal: To re-visit where
First job ever: Boy Scout camp counselor
Job responsibilities: To help organize,
I lived and went to school in Paris and Belgium.
and vet’s assistant/farm hand.
coordinate and lead the development of
People are surprised to learn: I
Qualities that make a person successful
products, enhancements, fixes, and new projects.
developed software automation solutions
in this position: Clint Eastwood said it
Favorite part of the job: Working to
for manufacturing facilities like transportation,
best in the movie Heartbreak Ridge;
create and improve applications that help
pharmaceutical/medical,
“Improvise, Adapt, Overcome!”
dealership customers.
Tom McCrary
Application Development Team Lead
CollisionLink, you’re missing
is
met with D2DLink and CollisionLink!
LinkIQ – A parts intelligence tool
For more information, call
Lead Writers: Laura Jedacek and Beth Starling
2
FAD benefits can include:
What results did you actually get?
don’t need to call or fax us, it’s just a one
with hard-to-describe parts like decals
Jim Kubisiak, Parts Manager
AutoWay Parts Center, Clearwater, Florida
Randy Slatt, Parts Manager, L.B. Smith Ford, Inc., Lemoyne, PA
program is opened, it automatically extracts
Contact Us
is
program
k
in
L
D
D2
stry in
nection’s onize the indu ring
ti
“OECon
lu
r
o
ic o de
to rev
electron
of
d
helping
n
a
was one
ators
c
r
lo
te
n
e
ts
r
C
e
pa
ts
using th
Way Par
and Auto ealers to begin tinues to
d
ss con
the first
k
r busine
u
o
s
A
D2DLin
.
program Connection’s
e
k
ta
OE
ograms
grow,
Link pr
the
n
io
is
to
ll
o
nter
e
and C
C
ts
r
y Pa
usiness
AutoWa edge of b
saling.”
leading
rts Whole
a
P
r
fo
s
solution
“As an
A
increa utoNation
se re
dealer
,
v
proces
sing e enues, im we want t
fficien
o
p
accura
rove
cy a
c
It’s no y — Collisio nd commu order
nicatio
ta
n
n
specia bout repla Link is our
answe
cing o
lists;
ur skil
it’s ab
r.
produ
led
ou
ct
line. C ivity and u t increasin parts
ltimat
ollision
g the
ely
ir
Lin
our b
usines k is helping the bottom
s rela
collisi
u
s
streng
on in
tionsh
then
du
ip
impro
ve ou stry by h s with th
r
e
elp
strateg
multiies wit
line p ing us to
h
ar
custom
ers.” our valued ts business
collisio
n shop
energy,
and
5
D2DLink
•
D2DLink • D2DLink • D2DLink
OEConnection Products
Parts Inventory Freshness
A New, Fresh, Bold OEConnection
Coming soon, look for OEConnection’s online tools to be easier to use,
As part of the standard D2DLink
3. For OEConnection nightly matches
service, OEConnection collects parts
of dealerships’ idle and fast selling
inventories from over 12,000
inventory,
dealers each Sunday through
accurate and provide enhanced
Thursday evenings to help ensure
value and saved time to shoppers
that every business morning parts
and sellers reviewing offers.
the
offers
are
more
inventory is as up-to-date as
4. D2D Express sellers can get more
possible. What does daily updated
accurate sales opportunities using
inventory mean to D2DLink and
D2D Express subscribers?
more accurate inventory levels.
If you need help to ensure your inventory is
1. More accurate stock is shown on
updated accurately each evening, contact
D2DLink to help sell more parts.
OEConnection at 888-776-5792, press 2,
2. Part seekers find dealers at the
then press 3.
top of the search results who
Fast, easy, and accurate online parts locating and fulfillment to help
dealerships buy and sell more OE and alternate parts, accessories, and
authorized tires.
• Rapid Parts Search – locates from within a DMS.
Dealerships help fill a manufacturer’s emergency-needed
backordered parts.
Products and services to enhance D2DLink.
• Idle & Reporting: Online tools to help reduce idle inventory.
• Parts Matching: Sellers and buyers find bulk parts at a discount.
• Advanced Selling: Automatic idle inventory sales offers to potential
shoppers.
• StoreFront: Dealership-customizable web page showcasing
complete parts inventory to D2DLink dealers.
• Inventory Updating: Mid-day and Saturday updating.
• Bin Labels: Receive bin labels monthly for D2DLink parts.
bold, brighter look. After years of product development and customer
Messenger
feedback, dealers will get the most advanced technology available for
sourcing and selling parts easier and faster on the Internet. OEConnection’s
A newsletter for
professionals in the original
equipment parts business.
efficiency and help improve the bottom line.
We’ll be communicating this new look and refreshed product by
email. To provide OEConnection with updated parts manager contact
CollisionLink for Honda and Acura Dealers
information, please contact:
In August, American Honda Motor Company,
faster order processing, and
Inc. signed an agreement with OEConnection
visibility to the order’s aftermarket
providing parts information needed to
parts and OE equivalent, to help
deliver CollisionLink advanced ecommerce
sell more genuine OE parts.
technology to Honda and Acura dealerships
CollisionLink gives dealers the
nationwide. This new relationship builds a
opportunity to streamline their
foundation for Honda and Acura dealers to
collision original equipment parts
implement OEConnection’s CollisionLink as
processing, and collision shops
a best practice, with the opportunity to
one process for all their collision
improve
and
parts ordering. Linking buyers
facilitate the growth of genuine parts sales.
and sellers online can help
Grace Brinker
Phone: 888-776-5792, ext. 1946
Email: [email protected]
Fax: 330-523-1713
She’ll ensure your contact information is current, so you’ll be
completely up-to-date on OEConnection’s happenings!
Internet-based data analysis tools to help dealerships and
auto manufacturers drive increased sales.
sell parts received in the mornings, improve D2D Express afternoon part sales opportunities, and provide more accurate
Saturday D2DLink part searches for an increasing number of dealers now open on Saturdays which helps build increased
business volume. Call 888-776-5792, ext. 1847
for more information.
Volume 15
October/November/December 2007
goal is to provide the most advanced tools to increase parts department
truly do have the part.
D2D Plus – Inventory Updating: Dealers can update their D2DLink parts inventory mid-day and Saturdays, to help
with additional advanced features and functions and changed to a fresh,
Right part. Right place. Right time.
Look for more information soon on OEConnection’s new style
and features.
Bill
Fast, easy, and accurate online fulfillment of collision shop
wholesale parts orders.
Fast, easy, and accurate online fulfillment of fleet and repair
shop parts orders.
dealership
Lopez,
efficiencies
CollisionLink
Product
dealerships build their parts business.”
Manager said, “Now Honda and Acura
CollisionLink is an all-makes, all-models
dealers can take full advantage of all
online parts ordering and fulfillment system.
CollisionLink advanced features including
Using CollisionLink, dealers can realize
automatic and instant part verification for
enhanced parts department productivity
Dealership Profile
Motorcraft
Replenishment
Tool
and increased original equipment sales
opportunities leading to more profitable
and successful business.
continued on page 2
DiscountPartsHUB
.c o m
Tire Replenishment Tool
Website available for all makes and models of auto dealerships to
buy and sell discounted OE parts.
Replenishing tires on D2DLink is easier and faster
than ever for Ford and General Motors dealers,
Read this newsletter? Send us an email at [email protected] to let us know what you like or what other
information would be helpful to you and your team. The first 50 parts managers or counterpeople to reply will get a $5 Starbucks gift card.
now that over 300 tire distributors are making
their tires available on D2DLink for single
AutoWay Parts Center is, and are looking to
tire searches and for tire replenishment.
increase your wholesale business — then
Did you know tire distributors get
RETURN SERVICE REQUESTED
support from their Tire DMS providers to post
their tires on D2DLink? For example, E-Solutions
4205 Highlander Parkway
Richfield, Ohio 44286
Professionals based out of Australia with
U.S. offices, is a tire business systems
PRSRT STD
US POSTAGE PAID
CLEVELAND, OH
PERMIT NO. 2385
OEConnection’s CollisionLink and D2DLink
programs are your answer!
A few questions and answers with Jim
Kubisiak, Parts Manager, AutoWay Parts
What kind of results did you expect
OEConnection’s tire distributor customers to
from OEConnection’s D2DLink and
get their tire inventory updated nightly on
CollisionLink programs?
D2DLink to support D2DLink dealerships.
With D2DLink, I expected quicker locating,
Did you know the Tire Replenishment
inventory accuracy, better exposure and
laying the foundation for D2DLink to enable
replenishment of new part types. TRT
manufacturer
functionality remains unchanged.
WELCOME
Tire Centers Inc., now with
45 locations nationwide on TRT.
Attention
Ford
subscription
fee.
By
setting
Motorcraft minimum stocking levels once,
FADs!
and modifying them only as needed,
dealers can automatically order and receive
program — MRT — gives Ford FADs the
Motorcraft parts daily based on their
ability to replenish Ford dealers’ Motorcraft
previous night’s D2DLink data collection.
newest
and
monthly
replenishment
OEConnection’s
dealers
this new feature included in the D2DLink
continued on page 3
Center, Clearwater, Florida:
provider and has serviced over a dozen of
Tool menu has been renamed Replenishment,
4
If you’re in the wholesale business, just as
parts – automatically. Ford dealers use
support.
I
expected
CollisionLink to provide order accuracy,
better communication, customer retention
and loyalty and up-sell opportunities.
continued on page 5
1
In This
This Issue
Issue
In
Page
OEConnection • OEConnection • OEConnection OEConnection • OEConnection• OEConnection
CollisionLink • CollisionLink
Dealership Profile
Topic
Page
Topic
1-2
CollisionLink for Honda and
Acura Dealers
CollisionLink, which is available to any auto
1&3
Motorcraft Replenishment Tool
nationwide. To enroll in CollisionLink for your
1&5
Dealership Profile: AutoWay Parts Center
2
CollisionLink User Tip
4
Parts Inventory Freshness
4
Tire Replenishment Tool
5
OEConnection Employee Profile
6
A New, Fresh, Bold OEConnection
continued from page 1
dealership and collision repair facility
continued from page 1
dealership, call 888-776-5792, x1847.
Collision shops are sending thousands
of transactions each day processing
millions of dollars of online orders using
Right part
Wrong part
What is CollisionLink?
“LinkIQ is great – I use the program 2-3 times a day! The
area part sales information is invaluable in helping me
make inventory decisions. It’s a simple tool helping me
stock the right parts so I don’t miss sales opportunities.”
CollisionLink connects collision repair facilities
to their dealership suppliers — online —
for OE parts ordering. Collision shops
create repair orders as usual in their
Check part
number
estimating system. When the CollisionLink
new orders, and at the touch of a button,
sends orders to preset dealership providers.
4205 Highlander Parkway
Richfield, Ohio 44286
phone: 330-523-1800
fax: 330-523-1700
toll-free: 888-776-5792
[email protected]
www.OEConnection.com
For comments, feedback, or suggestions on this newsletter’s
content or value, and to submit product feature suggestions,
please contact the newsletter editor:
Janice Schenk, Product Marketing Manager
888-776-5792, x1891
[email protected]
To subscribe to any of OEConnection dealership or
distributor products, contact:
Kyle McChesney, Senior Sales Manager
888-776-5792, x1847
[email protected]
For information about OEConnection products and services
for your auto manufacturer, contact:
James Rose, Jr., VP Sales & National Accounts
888-776-5792, x1840
[email protected]
Submit address, email, telephone, fax number and parts
manager changes to: [email protected] or
call 888-776-5792, x1946
For product and technical
questions, call Customer
Care at 888-776-5792, ext. 2
CollisionLink provides:
•Onscreen display of part order with
•Display of aftermarket, salvage and
immediate part verification against the
LKQ parts along with OE equivalents
VIN, so correct part numbers don’t
to help sell more OE parts
require review to help save time and
improve order accuracy
continued from page 1
•Photo and note communication between
According to Bill Rowerdink, General
shops and counterpeople.
CollisionLink
User Tip
And I expect even greater results going
What changes have you seen in efficiency?
FAD Solutions –
I got all of the results I expected
forward.
I’ve seen a lot of positive changes. Order
Advertise and sell your parts
online to Ford, Lincoln, and
Mercury dealers
from D2DLink and CollisionLink. Good
How do the products help facilitate
processing is more efficient and accurate
streamlined communication and customer
your business?
and we have seen a decrease in the
retention which improves parts revenue!
D2DLink and CollisionLink helped improve
percentage of our returns. Overall, our
Were your expectations met?
the counter staff’s process of receiving parts
business
orders and cataloging accuracy.
OEConnection!
D2DLink – Single part locates, with
Manager at Rowerdink in Livonia, Michigan,
• Optimized truck delivery routing with
“MRT helps our FAD be the direct supply
increased stock order quantities and
each part search.
point for dealerships and helps us serve our
reduced hot-shot orders
D2D Plus – StoreFront – web
Ford dealers better, faster and easier. We
• Speeds order processing.
site for all Motorcraft parts available to
never miss a sale because our customers
FAD advertisements that appear for
Ford dealers to purchase online.
Ford Dealers:
time setup and dealerships are done. We
Call your FAD or OEConnection to ask
giving FADs the ability to see dealership
do the rest of the work. Seeing into the deal-
for MRT. To create a stocking guide, go to
stock levels to stock parts more accurately
Did you know that shops can attach photos
er’s inventory helps us plan better so we’re
Setup
and become a one-stop shop for
to orders to improve parts specification
always stocking the right parts for our
Then go to Tools
accuracy? Attached photos can be helpful
dealership customers.”
and rims, or for parts that have no part
number assigned in the estimating
So
many
of
our
expectations
were
Replenishment Tool Settings.
Replenishment.
888-776-5792, ext. 1939
system. If you’re a wholesale
dealership not yet enrolled in
out on a great tool that can
help your shops help you.
New photo from shop
Automatically sends order to supplier
New note from shop
3
Shop RO#
Shows FAD on-hand quantity
more
productive
using
OEConnection Employee Profile
users accomplish their own work more
food/beverage companies. I especially liked
effectively. It’s a real thrill to see new ideas
visiting factories to see how things are
developed and turned into valuable solutions.
made.
Drive time to work each day: 30
People are surprised to learn: That like
minutes — the perfect amount of time to prepare
many Army families, I grew up having lived
for the day and listen to the news on NPR.
in 25 different places.
FADs can subscribe to OEConnection
Education: B.S, Information and Computer
Favorite movies: The Godfather I and II,
products by calling OEConnection at
Science with Minors in Geology and
Amadeus, La Dolce Vita.
888-776-5792, ext. 1847.
Philosophy. Graduate studies in Business,
The most perfect day: The perfect day
Marketing, and Software Engineering
would have forty-eight hours, then I could leave
Words that describe me: Persistent,
work having made a meaningful contribution,
empathetic, enthusiastic, conscientious.
and I would still have time to relax.
At OEConnection since: March 2005
One long-term goal: To re-visit where
First job ever: Boy Scout camp counselor
Job responsibilities: To help organize,
I lived and went to school in Paris and Belgium.
and vet’s assistant/farm hand.
coordinate and lead the development of
People are surprised to learn: I
Qualities that make a person successful
products, enhancements, fixes, and new projects.
developed software automation solutions
in this position: Clint Eastwood said it
Favorite part of the job: Working to
for manufacturing facilities like transportation,
best in the movie Heartbreak Ridge;
create and improve applications that help
pharmaceutical/medical,
“Improvise, Adapt, Overcome!”
dealership customers.
Tom McCrary
Application Development Team Lead
CollisionLink, you’re missing
is
met with D2DLink and CollisionLink!
LinkIQ – A parts intelligence tool
For more information, call
Lead Writers: Laura Jedacek and Beth Starling
2
FAD benefits can include:
What results did you actually get?
don’t need to call or fax us, it’s just a one
with hard-to-describe parts like decals
Jim Kubisiak, Parts Manager
AutoWay Parts Center, Clearwater, Florida
Randy Slatt, Parts Manager, L.B. Smith Ford, Inc., Lemoyne, PA
program is opened, it automatically extracts
Contact Us
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5
D2DLink
•
D2DLink • D2DLink • D2DLink
OEConnection Products
Parts Inventory Freshness
A New, Fresh, Bold OEConnection
Coming soon, look for OEConnection’s online tools to be easier to use,
As part of the standard D2DLink
3. For OEConnection nightly matches
service, OEConnection collects parts
of dealerships’ idle and fast selling
inventories from over 12,000
inventory,
dealers each Sunday through
accurate and provide enhanced
Thursday evenings to help ensure
value and saved time to shoppers
that every business morning parts
and sellers reviewing offers.
the
offers
are
more
inventory is as up-to-date as
4. D2D Express sellers can get more
possible. What does daily updated
accurate sales opportunities using
inventory mean to D2DLink and
D2D Express subscribers?
more accurate inventory levels.
If you need help to ensure your inventory is
1. More accurate stock is shown on
updated accurately each evening, contact
D2DLink to help sell more parts.
OEConnection at 888-776-5792, press 2,
2. Part seekers find dealers at the
then press 3.
top of the search results who
Fast, easy, and accurate online parts locating and fulfillment to help
dealerships buy and sell more OE and alternate parts, accessories, and
authorized tires.
• Rapid Parts Search – locates from within a DMS.
Dealerships help fill a manufacturer’s emergency-needed
backordered parts.
Products and services to enhance D2DLink.
• Idle & Reporting: Online tools to help reduce idle inventory.
• Parts Matching: Sellers and buyers find bulk parts at a discount.
• Advanced Selling: Automatic idle inventory sales offers to potential
shoppers.
• StoreFront: Dealership-customizable web page showcasing
complete parts inventory to D2DLink dealers.
• Inventory Updating: Mid-day and Saturday updating.
• Bin Labels: Receive bin labels monthly for D2DLink parts.
bold, brighter look. After years of product development and customer
Messenger
feedback, dealers will get the most advanced technology available for
sourcing and selling parts easier and faster on the Internet. OEConnection’s
A newsletter for
professionals in the original
equipment parts business.
efficiency and help improve the bottom line.
We’ll be communicating this new look and refreshed product by
email. To provide OEConnection with updated parts manager contact
CollisionLink for Honda and Acura Dealers
information, please contact:
In August, American Honda Motor Company,
faster order processing, and
Inc. signed an agreement with OEConnection
visibility to the order’s aftermarket
providing parts information needed to
parts and OE equivalent, to help
deliver CollisionLink advanced ecommerce
sell more genuine OE parts.
technology to Honda and Acura dealerships
CollisionLink gives dealers the
nationwide. This new relationship builds a
opportunity to streamline their
foundation for Honda and Acura dealers to
collision original equipment parts
implement OEConnection’s CollisionLink as
processing, and collision shops
a best practice, with the opportunity to
one process for all their collision
improve
and
parts ordering. Linking buyers
facilitate the growth of genuine parts sales.
and sellers online can help
Grace Brinker
Phone: 888-776-5792, ext. 1946
Email: [email protected]
Fax: 330-523-1713
She’ll ensure your contact information is current, so you’ll be
completely up-to-date on OEConnection’s happenings!
Internet-based data analysis tools to help dealerships and
auto manufacturers drive increased sales.
sell parts received in the mornings, improve D2D Express afternoon part sales opportunities, and provide more accurate
Saturday D2DLink part searches for an increasing number of dealers now open on Saturdays which helps build increased
business volume. Call 888-776-5792, ext. 1847
for more information.
Volume 15
October/November/December 2007
goal is to provide the most advanced tools to increase parts department
truly do have the part.
D2D Plus – Inventory Updating: Dealers can update their D2DLink parts inventory mid-day and Saturdays, to help
with additional advanced features and functions and changed to a fresh,
Right part. Right place. Right time.
Look for more information soon on OEConnection’s new style
and features.
Bill
Fast, easy, and accurate online fulfillment of collision shop
wholesale parts orders.
Fast, easy, and accurate online fulfillment of fleet and repair
shop parts orders.
dealership
Lopez,
efficiencies
CollisionLink
Product
dealerships build their parts business.”
Manager said, “Now Honda and Acura
CollisionLink is an all-makes, all-models
dealers can take full advantage of all
online parts ordering and fulfillment system.
CollisionLink advanced features including
Using CollisionLink, dealers can realize
automatic and instant part verification for
enhanced parts department productivity
Dealership Profile
Motorcraft
Replenishment
Tool
and increased original equipment sales
opportunities leading to more profitable
and successful business.
continued on page 2
DiscountPartsHUB
.c o m
Tire Replenishment Tool
Website available for all makes and models of auto dealerships to
buy and sell discounted OE parts.
Replenishing tires on D2DLink is easier and faster
than ever for Ford and General Motors dealers,
Read this newsletter? Send us an email at [email protected] to let us know what you like or what other
information would be helpful to you and your team. The first 50 parts managers or counterpeople to reply will get a $5 Starbucks gift card.
now that over 300 tire distributors are making
their tires available on D2DLink for single
AutoWay Parts Center is, and are looking to
tire searches and for tire replenishment.
increase your wholesale business — then
Did you know tire distributors get
RETURN SERVICE REQUESTED
support from their Tire DMS providers to post
their tires on D2DLink? For example, E-Solutions
4205 Highlander Parkway
Richfield, Ohio 44286
Professionals based out of Australia with
U.S. offices, is a tire business systems
PRSRT STD
US POSTAGE PAID
CLEVELAND, OH
PERMIT NO. 2385
OEConnection’s CollisionLink and D2DLink
programs are your answer!
A few questions and answers with Jim
Kubisiak, Parts Manager, AutoWay Parts
What kind of results did you expect
OEConnection’s tire distributor customers to
from OEConnection’s D2DLink and
get their tire inventory updated nightly on
CollisionLink programs?
D2DLink to support D2DLink dealerships.
With D2DLink, I expected quicker locating,
Did you know the Tire Replenishment
inventory accuracy, better exposure and
laying the foundation for D2DLink to enable
replenishment of new part types. TRT
manufacturer
functionality remains unchanged.
WELCOME
Tire Centers Inc., now with
45 locations nationwide on TRT.
Attention
Ford
subscription
fee.
By
setting
Motorcraft minimum stocking levels once,
FADs!
and modifying them only as needed,
dealers can automatically order and receive
program — MRT — gives Ford FADs the
Motorcraft parts daily based on their
ability to replenish Ford dealers’ Motorcraft
previous night’s D2DLink data collection.
newest
and
monthly
replenishment
OEConnection’s
dealers
this new feature included in the D2DLink
continued on page 3
Center, Clearwater, Florida:
provider and has serviced over a dozen of
Tool menu has been renamed Replenishment,
4
If you’re in the wholesale business, just as
parts – automatically. Ford dealers use
support.
I
expected
CollisionLink to provide order accuracy,
better communication, customer retention
and loyalty and up-sell opportunities.
continued on page 5
1