OEC newsletter KEY FOR PRINT
Transcription
OEC newsletter KEY FOR PRINT
D2DLink • D2DLink • D2DLink • D2DLink OEConnection Products Parts Inventory Freshness A New, Fresh, Bold OEConnection Coming soon, look for OEConnection’s online tools to be easier to use, As part of the standard D2DLink 3. For OEConnection nightly matches service, OEConnection collects parts of dealerships’ idle and fast selling inventories from over 12,000 inventory, dealers each Sunday through accurate and provide enhanced Thursday evenings to help ensure value and saved time to shoppers that every business morning parts and sellers reviewing offers. the offers are more inventory is as up-to-date as 4. D2D Express sellers can get more possible. What does daily updated accurate sales opportunities using inventory mean to D2DLink and D2D Express subscribers? more accurate inventory levels. If you need help to ensure your inventory is 1. More accurate stock is shown on updated accurately each evening, contact D2DLink to help sell more parts. OEConnection at 888-776-5792, press 2, 2. Part seekers find dealers at the then press 3. top of the search results who Fast, easy, and accurate online parts locating and fulfillment to help dealerships buy and sell more OE and alternate parts, accessories, and authorized tires. • Rapid Parts Search – locates from within a DMS. Dealerships help fill a manufacturer’s emergency-needed backordered parts. Products and services to enhance D2DLink. • Idle & Reporting: Online tools to help reduce idle inventory. • Parts Matching: Sellers and buyers find bulk parts at a discount. • Advanced Selling: Automatic idle inventory sales offers to potential shoppers. • StoreFront: Dealership-customizable web page showcasing complete parts inventory to D2DLink dealers. • Inventory Updating: Mid-day and Saturday updating. • Bin Labels: Receive bin labels monthly for D2DLink parts. bold, brighter look. After years of product development and customer Messenger feedback, dealers will get the most advanced technology available for sourcing and selling parts easier and faster on the Internet. OEConnection’s A newsletter for professionals in the original equipment parts business. efficiency and help improve the bottom line. We’ll be communicating this new look and refreshed product by email. To provide OEConnection with updated parts manager contact CollisionLink for Honda and Acura Dealers information, please contact: In August, American Honda Motor Company, faster order processing, and Inc. signed an agreement with OEConnection visibility to the order’s aftermarket providing parts information needed to parts and OE equivalent, to help deliver CollisionLink advanced ecommerce sell more genuine OE parts. technology to Honda and Acura dealerships CollisionLink gives dealers the nationwide. This new relationship builds a opportunity to streamline their foundation for Honda and Acura dealers to collision original equipment parts implement OEConnection’s CollisionLink as processing, and collision shops a best practice, with the opportunity to one process for all their collision improve and parts ordering. Linking buyers facilitate the growth of genuine parts sales. and sellers online can help Grace Brinker Phone: 888-776-5792, ext. 1946 Email: [email protected] Fax: 330-523-1713 She’ll ensure your contact information is current, so you’ll be completely up-to-date on OEConnection’s happenings! Internet-based data analysis tools to help dealerships and auto manufacturers drive increased sales. sell parts received in the mornings, improve D2D Express afternoon part sales opportunities, and provide more accurate Saturday D2DLink part searches for an increasing number of dealers now open on Saturdays which helps build increased business volume. Call 888-776-5792, ext. 1847 for more information. Volume 15 October/November/December 2007 goal is to provide the most advanced tools to increase parts department truly do have the part. D2D Plus – Inventory Updating: Dealers can update their D2DLink parts inventory mid-day and Saturdays, to help with additional advanced features and functions and changed to a fresh, Right part. Right place. Right time. Look for more information soon on OEConnection’s new style and features. Bill Fast, easy, and accurate online fulfillment of collision shop wholesale parts orders. Fast, easy, and accurate online fulfillment of fleet and repair shop parts orders. dealership Lopez, efficiencies CollisionLink Product dealerships build their parts business.” Manager said, “Now Honda and Acura CollisionLink is an all-makes, all-models dealers can take full advantage of all online parts ordering and fulfillment system. CollisionLink advanced features including Using CollisionLink, dealers can realize automatic and instant part verification for enhanced parts department productivity Dealership Profile Motorcraft Replenishment Tool and increased original equipment sales opportunities leading to more profitable and successful business. continued on page 2 DiscountPartsHUB .c o m Tire Replenishment Tool Website available for all makes and models of auto dealerships to buy and sell discounted OE parts. Replenishing tires on D2DLink is easier and faster than ever for Ford and General Motors dealers, Read this newsletter? Send us an email at [email protected] to let us know what you like or what other information would be helpful to you and your team. The first 50 parts managers or counterpeople to reply will get a $5 Starbucks gift card. now that over 300 tire distributors are making their tires available on D2DLink for single AutoWay Parts Center is, and are looking to tire searches and for tire replenishment. increase your wholesale business — then Did you know tire distributors get RETURN SERVICE REQUESTED support from their Tire DMS providers to post their tires on D2DLink? For example, E-Solutions 4205 Highlander Parkway Richfield, Ohio 44286 Professionals based out of Australia with U.S. offices, is a tire business systems PRSRT STD US POSTAGE PAID CLEVELAND, OH PERMIT NO. 2385 OEConnection’s CollisionLink and D2DLink programs are your answer! A few questions and answers with Jim Kubisiak, Parts Manager, AutoWay Parts What kind of results did you expect OEConnection’s tire distributor customers to from OEConnection’s D2DLink and get their tire inventory updated nightly on CollisionLink programs? D2DLink to support D2DLink dealerships. With D2DLink, I expected quicker locating, Did you know the Tire Replenishment inventory accuracy, better exposure and laying the foundation for D2DLink to enable replenishment of new part types. TRT manufacturer functionality remains unchanged. WELCOME Tire Centers Inc., now with 45 locations nationwide on TRT. Attention Ford subscription fee. By setting Motorcraft minimum stocking levels once, FADs! and modifying them only as needed, dealers can automatically order and receive program — MRT — gives Ford FADs the Motorcraft parts daily based on their ability to replenish Ford dealers’ Motorcraft previous night’s D2DLink data collection. newest and monthly replenishment OEConnection’s dealers this new feature included in the D2DLink continued on page 3 Center, Clearwater, Florida: provider and has serviced over a dozen of Tool menu has been renamed Replenishment, 4 If you’re in the wholesale business, just as parts – automatically. Ford dealers use support. I expected CollisionLink to provide order accuracy, better communication, customer retention and loyalty and up-sell opportunities. continued on page 5 1 In This This Issue Issue In Page OEConnection • OEConnection • OEConnection OEConnection • OEConnection• OEConnection CollisionLink • CollisionLink Dealership Profile Topic Page Topic 1-2 CollisionLink for Honda and Acura Dealers CollisionLink, which is available to any auto 1&3 Motorcraft Replenishment Tool nationwide. To enroll in CollisionLink for your 1&5 Dealership Profile: AutoWay Parts Center 2 CollisionLink User Tip 4 Parts Inventory Freshness 4 Tire Replenishment Tool 5 OEConnection Employee Profile 6 A New, Fresh, Bold OEConnection continued from page 1 dealership and collision repair facility continued from page 1 dealership, call 888-776-5792, x1847. Collision shops are sending thousands of transactions each day processing millions of dollars of online orders using Right part Wrong part What is CollisionLink? “LinkIQ is great – I use the program 2-3 times a day! The area part sales information is invaluable in helping me make inventory decisions. It’s a simple tool helping me stock the right parts so I don’t miss sales opportunities.” CollisionLink connects collision repair facilities to their dealership suppliers — online — for OE parts ordering. Collision shops create repair orders as usual in their Check part number estimating system. When the CollisionLink new orders, and at the touch of a button, sends orders to preset dealership providers. 4205 Highlander Parkway Richfield, Ohio 44286 phone: 330-523-1800 fax: 330-523-1700 toll-free: 888-776-5792 [email protected] www.OEConnection.com For comments, feedback, or suggestions on this newsletter’s content or value, and to submit product feature suggestions, please contact the newsletter editor: Janice Schenk, Product Marketing Manager 888-776-5792, x1891 [email protected] To subscribe to any of OEConnection dealership or distributor products, contact: Kyle McChesney, Senior Sales Manager 888-776-5792, x1847 [email protected] For information about OEConnection products and services for your auto manufacturer, contact: James Rose, Jr., VP Sales & National Accounts 888-776-5792, x1840 [email protected] Submit address, email, telephone, fax number and parts manager changes to: [email protected] or call 888-776-5792, x1946 For product and technical questions, call Customer Care at 888-776-5792, ext. 2 CollisionLink provides: •Onscreen display of part order with •Display of aftermarket, salvage and immediate part verification against the LKQ parts along with OE equivalents VIN, so correct part numbers don’t to help sell more OE parts require review to help save time and improve order accuracy continued from page 1 •Photo and note communication between According to Bill Rowerdink, General shops and counterpeople. CollisionLink User Tip And I expect even greater results going What changes have you seen in efficiency? FAD Solutions – I got all of the results I expected forward. I’ve seen a lot of positive changes. Order Advertise and sell your parts online to Ford, Lincoln, and Mercury dealers from D2DLink and CollisionLink. Good How do the products help facilitate processing is more efficient and accurate streamlined communication and customer your business? and we have seen a decrease in the retention which improves parts revenue! D2DLink and CollisionLink helped improve percentage of our returns. Overall, our Were your expectations met? the counter staff’s process of receiving parts business orders and cataloging accuracy. OEConnection! D2DLink – Single part locates, with Manager at Rowerdink in Livonia, Michigan, • Optimized truck delivery routing with “MRT helps our FAD be the direct supply increased stock order quantities and each part search. point for dealerships and helps us serve our reduced hot-shot orders D2D Plus – StoreFront – web Ford dealers better, faster and easier. We • Speeds order processing. site for all Motorcraft parts available to never miss a sale because our customers FAD advertisements that appear for Ford dealers to purchase online. Ford Dealers: time setup and dealerships are done. We Call your FAD or OEConnection to ask giving FADs the ability to see dealership do the rest of the work. Seeing into the deal- for MRT. To create a stocking guide, go to stock levels to stock parts more accurately Did you know that shops can attach photos er’s inventory helps us plan better so we’re Setup and become a one-stop shop for to orders to improve parts specification always stocking the right parts for our Then go to Tools accuracy? Attached photos can be helpful dealership customers.” and rims, or for parts that have no part number assigned in the estimating So many of our expectations were Replenishment Tool Settings. Replenishment. 888-776-5792, ext. 1939 system. If you’re a wholesale dealership not yet enrolled in out on a great tool that can help your shops help you. New photo from shop Automatically sends order to supplier New note from shop 3 Shop RO# Shows FAD on-hand quantity more productive using OEConnection Employee Profile users accomplish their own work more food/beverage companies. I especially liked effectively. It’s a real thrill to see new ideas visiting factories to see how things are developed and turned into valuable solutions. made. Drive time to work each day: 30 People are surprised to learn: That like minutes — the perfect amount of time to prepare many Army families, I grew up having lived for the day and listen to the news on NPR. in 25 different places. FADs can subscribe to OEConnection Education: B.S, Information and Computer Favorite movies: The Godfather I and II, products by calling OEConnection at Science with Minors in Geology and Amadeus, La Dolce Vita. 888-776-5792, ext. 1847. Philosophy. Graduate studies in Business, The most perfect day: The perfect day Marketing, and Software Engineering would have forty-eight hours, then I could leave Words that describe me: Persistent, work having made a meaningful contribution, empathetic, enthusiastic, conscientious. and I would still have time to relax. At OEConnection since: March 2005 One long-term goal: To re-visit where First job ever: Boy Scout camp counselor Job responsibilities: To help organize, I lived and went to school in Paris and Belgium. and vet’s assistant/farm hand. coordinate and lead the development of People are surprised to learn: I Qualities that make a person successful products, enhancements, fixes, and new projects. developed software automation solutions in this position: Clint Eastwood said it Favorite part of the job: Working to for manufacturing facilities like transportation, best in the movie Heartbreak Ridge; create and improve applications that help pharmaceutical/medical, “Improvise, Adapt, Overcome!” dealership customers. Tom McCrary Application Development Team Lead CollisionLink, you’re missing is met with D2DLink and CollisionLink! LinkIQ – A parts intelligence tool For more information, call Lead Writers: Laura Jedacek and Beth Starling 2 FAD benefits can include: What results did you actually get? don’t need to call or fax us, it’s just a one with hard-to-describe parts like decals Jim Kubisiak, Parts Manager AutoWay Parts Center, Clearwater, Florida Randy Slatt, Parts Manager, L.B. Smith Ford, Inc., Lemoyne, PA program is opened, it automatically extracts Contact Us is program k in L D D2 stry in nection’s onize the indu ring ti “OECon lu r o ic o de to rev electron of d helping n a was one ators c r lo te n e ts r C e pa ts using th Way Par and Auto ealers to begin tinues to d ss con the first k r busine u o s A D2DLin . program Connection’s e k ta OE ograms grow, Link pr the n io is to ll o nter e and C C ts r y Pa usiness AutoWa edge of b saling.” leading rts Whole a P r fo s solution “As an A increa utoNation se re dealer , v proces sing e enues, im we want t fficien o p accura rove cy a c It’s no y — Collisio nd commu order nicatio ta n n specia bout repla Link is our answe cing o lists; ur skil it’s ab r. produ led ou ct line. C ivity and u t increasin parts ltimat ollision g the ely ir Lin our b usines k is helping the bottom s rela collisi u s streng on in tionsh then du ip impro ve ou stry by h s with th r e elp strateg multiies wit line p ing us to h ar custom ers.” our valued ts business collisio n shop energy, and 5 In This This Issue Issue In Page OEConnection • OEConnection • OEConnection OEConnection • OEConnection• OEConnection CollisionLink • CollisionLink Dealership Profile Topic Page Topic 1-2 CollisionLink for Honda and Acura Dealers CollisionLink, which is available to any auto 1&3 Motorcraft Replenishment Tool nationwide. To enroll in CollisionLink for your 1&5 Dealership Profile: AutoWay Parts Center 2 CollisionLink User Tip 4 Parts Inventory Freshness 4 Tire Replenishment Tool 5 OEConnection Employee Profile 6 A New, Fresh, Bold OEConnection continued from page 1 dealership and collision repair facility continued from page 1 dealership, call 888-776-5792, x1847. Collision shops are sending thousands of transactions each day processing millions of dollars of online orders using Right part Wrong part What is CollisionLink? “LinkIQ is great – I use the program 2-3 times a day! The area part sales information is invaluable in helping me make inventory decisions. It’s a simple tool helping me stock the right parts so I don’t miss sales opportunities.” CollisionLink connects collision repair facilities to their dealership suppliers — online — for OE parts ordering. Collision shops create repair orders as usual in their Check part number estimating system. When the CollisionLink new orders, and at the touch of a button, sends orders to preset dealership providers. 4205 Highlander Parkway Richfield, Ohio 44286 phone: 330-523-1800 fax: 330-523-1700 toll-free: 888-776-5792 [email protected] www.OEConnection.com For comments, feedback, or suggestions on this newsletter’s content or value, and to submit product feature suggestions, please contact the newsletter editor: Janice Schenk, Product Marketing Manager 888-776-5792, x1891 [email protected] To subscribe to any of OEConnection dealership or distributor products, contact: Kyle McChesney, Senior Sales Manager 888-776-5792, x1847 [email protected] For information about OEConnection products and services for your auto manufacturer, contact: James Rose, Jr., VP Sales & National Accounts 888-776-5792, x1840 [email protected] Submit address, email, telephone, fax number and parts manager changes to: [email protected] or call 888-776-5792, x1946 For product and technical questions, call Customer Care at 888-776-5792, ext. 2 CollisionLink provides: •Onscreen display of part order with •Display of aftermarket, salvage and immediate part verification against the LKQ parts along with OE equivalents VIN, so correct part numbers don’t to help sell more OE parts require review to help save time and improve order accuracy continued from page 1 •Photo and note communication between According to Bill Rowerdink, General shops and counterpeople. CollisionLink User Tip And I expect even greater results going What changes have you seen in efficiency? FAD Solutions – I got all of the results I expected forward. I’ve seen a lot of positive changes. Order Advertise and sell your parts online to Ford, Lincoln, and Mercury dealers from D2DLink and CollisionLink. Good How do the products help facilitate processing is more efficient and accurate streamlined communication and customer your business? and we have seen a decrease in the retention which improves parts revenue! D2DLink and CollisionLink helped improve percentage of our returns. Overall, our Were your expectations met? the counter staff’s process of receiving parts business orders and cataloging accuracy. OEConnection! D2DLink – Single part locates, with Manager at Rowerdink in Livonia, Michigan, • Optimized truck delivery routing with “MRT helps our FAD be the direct supply increased stock order quantities and each part search. point for dealerships and helps us serve our reduced hot-shot orders D2D Plus – StoreFront – web Ford dealers better, faster and easier. We • Speeds order processing. site for all Motorcraft parts available to never miss a sale because our customers FAD advertisements that appear for Ford dealers to purchase online. Ford Dealers: time setup and dealerships are done. We Call your FAD or OEConnection to ask giving FADs the ability to see dealership do the rest of the work. Seeing into the deal- for MRT. To create a stocking guide, go to stock levels to stock parts more accurately Did you know that shops can attach photos er’s inventory helps us plan better so we’re Setup and become a one-stop shop for to orders to improve parts specification always stocking the right parts for our Then go to Tools accuracy? Attached photos can be helpful dealership customers.” and rims, or for parts that have no part number assigned in the estimating So many of our expectations were Replenishment Tool Settings. Replenishment. 888-776-5792, ext. 1939 system. If you’re a wholesale dealership not yet enrolled in out on a great tool that can help your shops help you. New photo from shop Automatically sends order to supplier New note from shop 3 Shop RO# Shows FAD on-hand quantity more productive using OEConnection Employee Profile users accomplish their own work more food/beverage companies. I especially liked effectively. It’s a real thrill to see new ideas visiting factories to see how things are developed and turned into valuable solutions. made. Drive time to work each day: 30 People are surprised to learn: That like minutes — the perfect amount of time to prepare many Army families, I grew up having lived for the day and listen to the news on NPR. in 25 different places. FADs can subscribe to OEConnection Education: B.S, Information and Computer Favorite movies: The Godfather I and II, products by calling OEConnection at Science with Minors in Geology and Amadeus, La Dolce Vita. 888-776-5792, ext. 1847. Philosophy. Graduate studies in Business, The most perfect day: The perfect day Marketing, and Software Engineering would have forty-eight hours, then I could leave Words that describe me: Persistent, work having made a meaningful contribution, empathetic, enthusiastic, conscientious. and I would still have time to relax. At OEConnection since: March 2005 One long-term goal: To re-visit where First job ever: Boy Scout camp counselor Job responsibilities: To help organize, I lived and went to school in Paris and Belgium. and vet’s assistant/farm hand. coordinate and lead the development of People are surprised to learn: I Qualities that make a person successful products, enhancements, fixes, and new projects. developed software automation solutions in this position: Clint Eastwood said it Favorite part of the job: Working to for manufacturing facilities like transportation, best in the movie Heartbreak Ridge; create and improve applications that help pharmaceutical/medical, “Improvise, Adapt, Overcome!” dealership customers. Tom McCrary Application Development Team Lead CollisionLink, you’re missing is met with D2DLink and CollisionLink! LinkIQ – A parts intelligence tool For more information, call Lead Writers: Laura Jedacek and Beth Starling 2 FAD benefits can include: What results did you actually get? don’t need to call or fax us, it’s just a one with hard-to-describe parts like decals Jim Kubisiak, Parts Manager AutoWay Parts Center, Clearwater, Florida Randy Slatt, Parts Manager, L.B. Smith Ford, Inc., Lemoyne, PA program is opened, it automatically extracts Contact Us is program k in L D D2 stry in nection’s onize the indu ring ti “OECon lu r o ic o de to rev electron of d helping n a was one ators c r lo te n e ts r C e pa ts using th Way Par and Auto ealers to begin tinues to d ss con the first k r busine u o s A D2DLin . program Connection’s e k ta OE ograms grow, Link pr the n io is to ll o nter e and C C ts r y Pa usiness AutoWa edge of b saling.” leading rts Whole a P r fo s solution “As an A increa utoNation se re dealer , v proces sing e enues, im we want t fficien o p accura rove cy a c It’s no y — Collisio nd commu order nicatio ta n n specia bout repla Link is our answe cing o lists; ur skil it’s ab r. produ led ou ct line. C ivity and u t increasin parts ltimat ollision g the ely ir Lin our b usines k is helping the bottom s rela collisi u s streng on in tionsh then du ip impro ve ou stry by h s with th r e elp strateg multiies wit line p ing us to h ar custom ers.” our valued ts business collisio n shop energy, and 5 D2DLink • D2DLink • D2DLink • D2DLink OEConnection Products Parts Inventory Freshness A New, Fresh, Bold OEConnection Coming soon, look for OEConnection’s online tools to be easier to use, As part of the standard D2DLink 3. For OEConnection nightly matches service, OEConnection collects parts of dealerships’ idle and fast selling inventories from over 12,000 inventory, dealers each Sunday through accurate and provide enhanced Thursday evenings to help ensure value and saved time to shoppers that every business morning parts and sellers reviewing offers. the offers are more inventory is as up-to-date as 4. D2D Express sellers can get more possible. What does daily updated accurate sales opportunities using inventory mean to D2DLink and D2D Express subscribers? more accurate inventory levels. If you need help to ensure your inventory is 1. More accurate stock is shown on updated accurately each evening, contact D2DLink to help sell more parts. OEConnection at 888-776-5792, press 2, 2. Part seekers find dealers at the then press 3. top of the search results who Fast, easy, and accurate online parts locating and fulfillment to help dealerships buy and sell more OE and alternate parts, accessories, and authorized tires. • Rapid Parts Search – locates from within a DMS. Dealerships help fill a manufacturer’s emergency-needed backordered parts. Products and services to enhance D2DLink. • Idle & Reporting: Online tools to help reduce idle inventory. • Parts Matching: Sellers and buyers find bulk parts at a discount. • Advanced Selling: Automatic idle inventory sales offers to potential shoppers. • StoreFront: Dealership-customizable web page showcasing complete parts inventory to D2DLink dealers. • Inventory Updating: Mid-day and Saturday updating. • Bin Labels: Receive bin labels monthly for D2DLink parts. bold, brighter look. After years of product development and customer Messenger feedback, dealers will get the most advanced technology available for sourcing and selling parts easier and faster on the Internet. OEConnection’s A newsletter for professionals in the original equipment parts business. efficiency and help improve the bottom line. We’ll be communicating this new look and refreshed product by email. To provide OEConnection with updated parts manager contact CollisionLink for Honda and Acura Dealers information, please contact: In August, American Honda Motor Company, faster order processing, and Inc. signed an agreement with OEConnection visibility to the order’s aftermarket providing parts information needed to parts and OE equivalent, to help deliver CollisionLink advanced ecommerce sell more genuine OE parts. technology to Honda and Acura dealerships CollisionLink gives dealers the nationwide. This new relationship builds a opportunity to streamline their foundation for Honda and Acura dealers to collision original equipment parts implement OEConnection’s CollisionLink as processing, and collision shops a best practice, with the opportunity to one process for all their collision improve and parts ordering. Linking buyers facilitate the growth of genuine parts sales. and sellers online can help Grace Brinker Phone: 888-776-5792, ext. 1946 Email: [email protected] Fax: 330-523-1713 She’ll ensure your contact information is current, so you’ll be completely up-to-date on OEConnection’s happenings! Internet-based data analysis tools to help dealerships and auto manufacturers drive increased sales. sell parts received in the mornings, improve D2D Express afternoon part sales opportunities, and provide more accurate Saturday D2DLink part searches for an increasing number of dealers now open on Saturdays which helps build increased business volume. Call 888-776-5792, ext. 1847 for more information. Volume 15 October/November/December 2007 goal is to provide the most advanced tools to increase parts department truly do have the part. D2D Plus – Inventory Updating: Dealers can update their D2DLink parts inventory mid-day and Saturdays, to help with additional advanced features and functions and changed to a fresh, Right part. Right place. Right time. Look for more information soon on OEConnection’s new style and features. Bill Fast, easy, and accurate online fulfillment of collision shop wholesale parts orders. Fast, easy, and accurate online fulfillment of fleet and repair shop parts orders. dealership Lopez, efficiencies CollisionLink Product dealerships build their parts business.” Manager said, “Now Honda and Acura CollisionLink is an all-makes, all-models dealers can take full advantage of all online parts ordering and fulfillment system. CollisionLink advanced features including Using CollisionLink, dealers can realize automatic and instant part verification for enhanced parts department productivity Dealership Profile Motorcraft Replenishment Tool and increased original equipment sales opportunities leading to more profitable and successful business. continued on page 2 DiscountPartsHUB .c o m Tire Replenishment Tool Website available for all makes and models of auto dealerships to buy and sell discounted OE parts. Replenishing tires on D2DLink is easier and faster than ever for Ford and General Motors dealers, Read this newsletter? Send us an email at [email protected] to let us know what you like or what other information would be helpful to you and your team. The first 50 parts managers or counterpeople to reply will get a $5 Starbucks gift card. now that over 300 tire distributors are making their tires available on D2DLink for single AutoWay Parts Center is, and are looking to tire searches and for tire replenishment. increase your wholesale business — then Did you know tire distributors get RETURN SERVICE REQUESTED support from their Tire DMS providers to post their tires on D2DLink? For example, E-Solutions 4205 Highlander Parkway Richfield, Ohio 44286 Professionals based out of Australia with U.S. offices, is a tire business systems PRSRT STD US POSTAGE PAID CLEVELAND, OH PERMIT NO. 2385 OEConnection’s CollisionLink and D2DLink programs are your answer! A few questions and answers with Jim Kubisiak, Parts Manager, AutoWay Parts What kind of results did you expect OEConnection’s tire distributor customers to from OEConnection’s D2DLink and get their tire inventory updated nightly on CollisionLink programs? D2DLink to support D2DLink dealerships. With D2DLink, I expected quicker locating, Did you know the Tire Replenishment inventory accuracy, better exposure and laying the foundation for D2DLink to enable replenishment of new part types. TRT manufacturer functionality remains unchanged. WELCOME Tire Centers Inc., now with 45 locations nationwide on TRT. Attention Ford subscription fee. By setting Motorcraft minimum stocking levels once, FADs! and modifying them only as needed, dealers can automatically order and receive program — MRT — gives Ford FADs the Motorcraft parts daily based on their ability to replenish Ford dealers’ Motorcraft previous night’s D2DLink data collection. newest and monthly replenishment OEConnection’s dealers this new feature included in the D2DLink continued on page 3 Center, Clearwater, Florida: provider and has serviced over a dozen of Tool menu has been renamed Replenishment, 4 If you’re in the wholesale business, just as parts – automatically. Ford dealers use support. I expected CollisionLink to provide order accuracy, better communication, customer retention and loyalty and up-sell opportunities. continued on page 5 1 In This This Issue Issue In Page OEConnection • OEConnection • OEConnection OEConnection • OEConnection• OEConnection CollisionLink • CollisionLink Dealership Profile Topic Page Topic 1-2 CollisionLink for Honda and Acura Dealers CollisionLink, which is available to any auto 1&3 Motorcraft Replenishment Tool nationwide. To enroll in CollisionLink for your 1&5 Dealership Profile: AutoWay Parts Center 2 CollisionLink User Tip 4 Parts Inventory Freshness 4 Tire Replenishment Tool 5 OEConnection Employee Profile 6 A New, Fresh, Bold OEConnection continued from page 1 dealership and collision repair facility continued from page 1 dealership, call 888-776-5792, x1847. Collision shops are sending thousands of transactions each day processing millions of dollars of online orders using Right part Wrong part What is CollisionLink? “LinkIQ is great – I use the program 2-3 times a day! The area part sales information is invaluable in helping me make inventory decisions. It’s a simple tool helping me stock the right parts so I don’t miss sales opportunities.” CollisionLink connects collision repair facilities to their dealership suppliers — online — for OE parts ordering. Collision shops create repair orders as usual in their Check part number estimating system. When the CollisionLink new orders, and at the touch of a button, sends orders to preset dealership providers. 4205 Highlander Parkway Richfield, Ohio 44286 phone: 330-523-1800 fax: 330-523-1700 toll-free: 888-776-5792 [email protected] www.OEConnection.com For comments, feedback, or suggestions on this newsletter’s content or value, and to submit product feature suggestions, please contact the newsletter editor: Janice Schenk, Product Marketing Manager 888-776-5792, x1891 [email protected] To subscribe to any of OEConnection dealership or distributor products, contact: Kyle McChesney, Senior Sales Manager 888-776-5792, x1847 [email protected] For information about OEConnection products and services for your auto manufacturer, contact: James Rose, Jr., VP Sales & National Accounts 888-776-5792, x1840 [email protected] Submit address, email, telephone, fax number and parts manager changes to: [email protected] or call 888-776-5792, x1946 For product and technical questions, call Customer Care at 888-776-5792, ext. 2 CollisionLink provides: •Onscreen display of part order with •Display of aftermarket, salvage and immediate part verification against the LKQ parts along with OE equivalents VIN, so correct part numbers don’t to help sell more OE parts require review to help save time and improve order accuracy continued from page 1 •Photo and note communication between According to Bill Rowerdink, General shops and counterpeople. CollisionLink User Tip And I expect even greater results going What changes have you seen in efficiency? FAD Solutions – I got all of the results I expected forward. I’ve seen a lot of positive changes. Order Advertise and sell your parts online to Ford, Lincoln, and Mercury dealers from D2DLink and CollisionLink. Good How do the products help facilitate processing is more efficient and accurate streamlined communication and customer your business? and we have seen a decrease in the retention which improves parts revenue! D2DLink and CollisionLink helped improve percentage of our returns. Overall, our Were your expectations met? the counter staff’s process of receiving parts business orders and cataloging accuracy. OEConnection! D2DLink – Single part locates, with Manager at Rowerdink in Livonia, Michigan, • Optimized truck delivery routing with “MRT helps our FAD be the direct supply increased stock order quantities and each part search. point for dealerships and helps us serve our reduced hot-shot orders D2D Plus – StoreFront – web Ford dealers better, faster and easier. We • Speeds order processing. site for all Motorcraft parts available to never miss a sale because our customers FAD advertisements that appear for Ford dealers to purchase online. Ford Dealers: time setup and dealerships are done. We Call your FAD or OEConnection to ask giving FADs the ability to see dealership do the rest of the work. Seeing into the deal- for MRT. To create a stocking guide, go to stock levels to stock parts more accurately Did you know that shops can attach photos er’s inventory helps us plan better so we’re Setup and become a one-stop shop for to orders to improve parts specification always stocking the right parts for our Then go to Tools accuracy? Attached photos can be helpful dealership customers.” and rims, or for parts that have no part number assigned in the estimating So many of our expectations were Replenishment Tool Settings. Replenishment. 888-776-5792, ext. 1939 system. If you’re a wholesale dealership not yet enrolled in out on a great tool that can help your shops help you. New photo from shop Automatically sends order to supplier New note from shop 3 Shop RO# Shows FAD on-hand quantity more productive using OEConnection Employee Profile users accomplish their own work more food/beverage companies. I especially liked effectively. It’s a real thrill to see new ideas visiting factories to see how things are developed and turned into valuable solutions. made. Drive time to work each day: 30 People are surprised to learn: That like minutes — the perfect amount of time to prepare many Army families, I grew up having lived for the day and listen to the news on NPR. in 25 different places. FADs can subscribe to OEConnection Education: B.S, Information and Computer Favorite movies: The Godfather I and II, products by calling OEConnection at Science with Minors in Geology and Amadeus, La Dolce Vita. 888-776-5792, ext. 1847. Philosophy. Graduate studies in Business, The most perfect day: The perfect day Marketing, and Software Engineering would have forty-eight hours, then I could leave Words that describe me: Persistent, work having made a meaningful contribution, empathetic, enthusiastic, conscientious. and I would still have time to relax. At OEConnection since: March 2005 One long-term goal: To re-visit where First job ever: Boy Scout camp counselor Job responsibilities: To help organize, I lived and went to school in Paris and Belgium. and vet’s assistant/farm hand. coordinate and lead the development of People are surprised to learn: I Qualities that make a person successful products, enhancements, fixes, and new projects. developed software automation solutions in this position: Clint Eastwood said it Favorite part of the job: Working to for manufacturing facilities like transportation, best in the movie Heartbreak Ridge; create and improve applications that help pharmaceutical/medical, “Improvise, Adapt, Overcome!” dealership customers. Tom McCrary Application Development Team Lead CollisionLink, you’re missing is met with D2DLink and CollisionLink! LinkIQ – A parts intelligence tool For more information, call Lead Writers: Laura Jedacek and Beth Starling 2 FAD benefits can include: What results did you actually get? don’t need to call or fax us, it’s just a one with hard-to-describe parts like decals Jim Kubisiak, Parts Manager AutoWay Parts Center, Clearwater, Florida Randy Slatt, Parts Manager, L.B. Smith Ford, Inc., Lemoyne, PA program is opened, it automatically extracts Contact Us is program k in L D D2 stry in nection’s onize the indu ring ti “OECon lu r o ic o de to rev electron of d helping n a was one ators c r lo te n e ts r C e pa ts using th Way Par and Auto ealers to begin tinues to d ss con the first k r busine u o s A D2DLin . program Connection’s e k ta OE ograms grow, Link pr the n io is to ll o nter e and C C ts r y Pa usiness AutoWa edge of b saling.” leading rts Whole a P r fo s solution “As an A increa utoNation se re dealer , v proces sing e enues, im we want t fficien o p accura rove cy a c It’s no y — Collisio nd commu order nicatio ta n n specia bout repla Link is our answe cing o lists; ur skil it’s ab r. produ led ou ct line. C ivity and u t increasin parts ltimat ollision g the ely ir Lin our b usines k is helping the bottom s rela collisi u s streng on in tionsh then du ip impro ve ou stry by h s with th r e elp strateg multiies wit line p ing us to h ar custom ers.” our valued ts business collisio n shop energy, and 5 D2DLink • D2DLink • D2DLink • D2DLink OEConnection Products Parts Inventory Freshness A New, Fresh, Bold OEConnection Coming soon, look for OEConnection’s online tools to be easier to use, As part of the standard D2DLink 3. For OEConnection nightly matches service, OEConnection collects parts of dealerships’ idle and fast selling inventories from over 12,000 inventory, dealers each Sunday through accurate and provide enhanced Thursday evenings to help ensure value and saved time to shoppers that every business morning parts and sellers reviewing offers. the offers are more inventory is as up-to-date as 4. D2D Express sellers can get more possible. What does daily updated accurate sales opportunities using inventory mean to D2DLink and D2D Express subscribers? more accurate inventory levels. If you need help to ensure your inventory is 1. More accurate stock is shown on updated accurately each evening, contact D2DLink to help sell more parts. OEConnection at 888-776-5792, press 2, 2. Part seekers find dealers at the then press 3. top of the search results who Fast, easy, and accurate online parts locating and fulfillment to help dealerships buy and sell more OE and alternate parts, accessories, and authorized tires. • Rapid Parts Search – locates from within a DMS. Dealerships help fill a manufacturer’s emergency-needed backordered parts. Products and services to enhance D2DLink. • Idle & Reporting: Online tools to help reduce idle inventory. • Parts Matching: Sellers and buyers find bulk parts at a discount. • Advanced Selling: Automatic idle inventory sales offers to potential shoppers. • StoreFront: Dealership-customizable web page showcasing complete parts inventory to D2DLink dealers. • Inventory Updating: Mid-day and Saturday updating. • Bin Labels: Receive bin labels monthly for D2DLink parts. bold, brighter look. After years of product development and customer Messenger feedback, dealers will get the most advanced technology available for sourcing and selling parts easier and faster on the Internet. OEConnection’s A newsletter for professionals in the original equipment parts business. efficiency and help improve the bottom line. We’ll be communicating this new look and refreshed product by email. To provide OEConnection with updated parts manager contact CollisionLink for Honda and Acura Dealers information, please contact: In August, American Honda Motor Company, faster order processing, and Inc. signed an agreement with OEConnection visibility to the order’s aftermarket providing parts information needed to parts and OE equivalent, to help deliver CollisionLink advanced ecommerce sell more genuine OE parts. technology to Honda and Acura dealerships CollisionLink gives dealers the nationwide. This new relationship builds a opportunity to streamline their foundation for Honda and Acura dealers to collision original equipment parts implement OEConnection’s CollisionLink as processing, and collision shops a best practice, with the opportunity to one process for all their collision improve and parts ordering. Linking buyers facilitate the growth of genuine parts sales. and sellers online can help Grace Brinker Phone: 888-776-5792, ext. 1946 Email: [email protected] Fax: 330-523-1713 She’ll ensure your contact information is current, so you’ll be completely up-to-date on OEConnection’s happenings! Internet-based data analysis tools to help dealerships and auto manufacturers drive increased sales. sell parts received in the mornings, improve D2D Express afternoon part sales opportunities, and provide more accurate Saturday D2DLink part searches for an increasing number of dealers now open on Saturdays which helps build increased business volume. Call 888-776-5792, ext. 1847 for more information. Volume 15 October/November/December 2007 goal is to provide the most advanced tools to increase parts department truly do have the part. D2D Plus – Inventory Updating: Dealers can update their D2DLink parts inventory mid-day and Saturdays, to help with additional advanced features and functions and changed to a fresh, Right part. Right place. Right time. Look for more information soon on OEConnection’s new style and features. Bill Fast, easy, and accurate online fulfillment of collision shop wholesale parts orders. Fast, easy, and accurate online fulfillment of fleet and repair shop parts orders. dealership Lopez, efficiencies CollisionLink Product dealerships build their parts business.” Manager said, “Now Honda and Acura CollisionLink is an all-makes, all-models dealers can take full advantage of all online parts ordering and fulfillment system. CollisionLink advanced features including Using CollisionLink, dealers can realize automatic and instant part verification for enhanced parts department productivity Dealership Profile Motorcraft Replenishment Tool and increased original equipment sales opportunities leading to more profitable and successful business. continued on page 2 DiscountPartsHUB .c o m Tire Replenishment Tool Website available for all makes and models of auto dealerships to buy and sell discounted OE parts. Replenishing tires on D2DLink is easier and faster than ever for Ford and General Motors dealers, Read this newsletter? Send us an email at [email protected] to let us know what you like or what other information would be helpful to you and your team. The first 50 parts managers or counterpeople to reply will get a $5 Starbucks gift card. now that over 300 tire distributors are making their tires available on D2DLink for single AutoWay Parts Center is, and are looking to tire searches and for tire replenishment. increase your wholesale business — then Did you know tire distributors get RETURN SERVICE REQUESTED support from their Tire DMS providers to post their tires on D2DLink? For example, E-Solutions 4205 Highlander Parkway Richfield, Ohio 44286 Professionals based out of Australia with U.S. offices, is a tire business systems PRSRT STD US POSTAGE PAID CLEVELAND, OH PERMIT NO. 2385 OEConnection’s CollisionLink and D2DLink programs are your answer! A few questions and answers with Jim Kubisiak, Parts Manager, AutoWay Parts What kind of results did you expect OEConnection’s tire distributor customers to from OEConnection’s D2DLink and get their tire inventory updated nightly on CollisionLink programs? D2DLink to support D2DLink dealerships. With D2DLink, I expected quicker locating, Did you know the Tire Replenishment inventory accuracy, better exposure and laying the foundation for D2DLink to enable replenishment of new part types. TRT manufacturer functionality remains unchanged. WELCOME Tire Centers Inc., now with 45 locations nationwide on TRT. Attention Ford subscription fee. By setting Motorcraft minimum stocking levels once, FADs! and modifying them only as needed, dealers can automatically order and receive program — MRT — gives Ford FADs the Motorcraft parts daily based on their ability to replenish Ford dealers’ Motorcraft previous night’s D2DLink data collection. newest and monthly replenishment OEConnection’s dealers this new feature included in the D2DLink continued on page 3 Center, Clearwater, Florida: provider and has serviced over a dozen of Tool menu has been renamed Replenishment, 4 If you’re in the wholesale business, just as parts – automatically. Ford dealers use support. I expected CollisionLink to provide order accuracy, better communication, customer retention and loyalty and up-sell opportunities. continued on page 5 1