File - Introduction to Business@ SBM ITB
Transcription
File - Introduction to Business@ SBM ITB
Laraspiti Company Table of Contents Brief Explanation of Our Company ................................................................................................ 3 Code of Ethics ................................................................................................................................. 4 Content ........................................................................................................................................... 5 General Management ......................................................................................................... 5 Human Resource Management .......................................................................................... 7 Operation ............................................................................................................................ 8 Marketing ............................................................................................................................ 9 Finance .............................................................................................................................. 12 Innovation ......................................................................................................................... 13 Evaluation ..................................................................................................................................... 15 General Management ....................................................................................................... 15 Human Resource Management ........................................................................................ 16 Operation .......................................................................................................................... 16 Marketing .......................................................................................................................... 18 Finance .............................................................................................................................. 19 Innovation ......................................................................................................................... 21 Ethics ................................................................................................................................. 21 Appendices ......................................................................................................................... 24 General .............................................................................................................................. 24 Organization Chart ................................................................................................ 24 Partners and Competitors ..................................................................................... 25 Strengths, Weaknesses, Opportunities, and Threats Analysis ............................. 26 Business Simulation FINAL REPORT Conclusion........................................................................................................................... 23 1 Laraspiti Company Human Resources ............................................................................................................. 27 Member Profiles ................................................................................................... 27 Job Descriptions (Pre-Execution Days) ................................................................. 29 Job Descriptions (During Execution Days) ............................................................ 30 Marketing .......................................................................................................................... 32 Products and Brief Descriptions ........................................................................... 32 Promotional Materials and Caption of Social Media ............................................ 33 Customer Profile ................................................................................................... 36 Market Survey ....................................................................................................... 37 Finance .............................................................................................................................. 38 Financial Budgeting ............................................................................................... 38 Sales/Profit Forecasting ........................................................................................ 39 Cash Flow Journal ................................................................................................. 40 Cash Flow Statement ............................................................................................ 44 Income Statement ................................................................................................ 44 Financial Transaction ............................................................................................ 45 Additional Assignment .......................................................................................... 49 Operations ........................................................................................................................ 50 MoU with The Secret Factory Outlet Management ............................................. 50 Contract with Party ............................................................................................... 50 Booth Layout/Visualiation .................................................................................... 51 Production Flow .................................................................................................... 51 Service Flow .......................................................................................................... 52 Operations Flow .................................................................................................... 52 Pre-Execution Documentations ............................................................................ 53 Execution Day Documentations ............................................................................ 58 References .......................................................................................................................... 67 Business Simulation FINAL REPORT Documentation ................................................................................................................. 53 2 Laraspiti Company BRIEF EXPLANATION OF OUR COMPANY Company Name Laraspiti Logo This logo shows a grandmother called ‘Laraspiti’ as the experienced old woman holding money in a left hand and praying with the right hand. The old woman symbolizes that we raise this business as a mother raises her child from the very beginning. As the background, red shows determination and ambition. Teal shows sophistication, orange shows emotional strength, yellow shows creativity, and blue shows trust & honesty. Tag Line Effort, Faith, Consistency Profile & Objectives Laraspiti is a company that deals in food and beverages industry . Laraspiti stands for Laku Keras Pitulung Gusti, taken from Sundanese language which means ‘Great Sells with God's Help’. This gives us message that in life, we need to consider both the life for money and praying for hereafter. 1. To run a profitable operation. 2. To develop a perception that our company is offering high quality products with reasonable prices. 3. Have happy customers. Social Media Webpage http://laraspiticompany.weebly.com/ https://twitter.com/snackvszombies http://instagram.com/snackvszombies Business Simulation FINAL REPORT Objectives 3 Laraspiti Company 1. Build Trust and Credibility The success of our business is dependent on the trust and confidence we earn from our employees and customers. 2. Respect for the Individual Laraspiti is committed to create an environment where all of the employees are treated with dignity and respect. This environment tends to bring out the full potential from each of us. In Laraspiti everyone should feel comfortable to speak his or her mind. 3. Uphold the Rule Laraspiti is committed to complying the rules that were set by SBM ITB, particularly regarding the business simulation project. We are responsible for preventing violations of rule. 4. Competition We are dedicated to ethical, fair, and vigorous competition. We will sell Laraspiti’s products based on their quality and competitive pricing. We will make independent pricing and marketing decisions and will not improperly cooperate or coordinate our activities with our competitors. 5. Proprietary Information It is important that we respect the property rights of others. We will not acquire or seek to acquire improper means of a competitor’s trade secrets or other proprietary or confidential information. 6. Health and Safety Laraspiti is dedicated to maintain a healthy and hygiene environment. 7. Promote Substances Over From At times, we are all faced with decisions we would rather not have to make and issues we would prefer to avoid. In Laraspiti, we must have the courage to tackle tough decisions and make difficult choices, secure in the knowledge that Laraspiti is committed to doing the right thing. 8. Accountability Each of us is responsible for knowing and adhering to the values and standards set forth in this Code. 9. Use of Company Resources Company resources, including time, material, equipment and information, are provided for company business use. Employees are trusted to behave responsibly and use good judgment to conserve company resources Business Simulation FINAL REPORT LARASPITI’S CODE OF ETHICS 4 Laraspiti Company CONTENT GENERAL MANAGEMENT In managing our company, we use the principle of POAC (Planning, Organizing, Actuating, and Controlling). Many organizations around the world applied the principle of POAC in order to sustain the organization. POAC is the basis for the management of managerial organization. And here's an explanation of each point of the POAC that we applied in our company: A. Planning Our planning was designed to meet our company's goals, which are: 1. To run a profitable operation. 2. To develop a perception that our company is offering high quality products with reasonable prices. 3. Have happy customers. And in order to achieve our goals, we made a set of objectives that must be fulfilled five key factors, which are: a. b. c. d. e. Specific (there is a clear scope for every objectives, not too wide) Measurable (the success rate can be measured) Achievable (can be achieved) Realistic (accordance with the available resources and capabilities) Time (there is a clear deadline for every objectives, so it can be easily assessed and evaluated) Organizing In order to achieve the required objectives, organizing is necessary. In our company the organizing is expressed in terms of the organizational chart. We made 4 divisions (Operation, Marketing, Finance and HR) which are headed by their very own chief for each division. And also each division has their own specific tasks and job descriptions. C. Actuating Planning and organizing are less meaningful if it is not followed by the execution of the work, therefore all of the employees should work in accordance with the duties, functions and roles, skills and competencies to achieve the goals that has been set. HR division plays an important role in the implementation of actuating. The HR in our company has made several motivation programs in order to keep the moral and spirit level high. One of the examples is when Laraspiti went to EMINEX, basically we used EMINEX as a refreshment platform. Business Simulation FINAL REPORT B. 5 Laraspiti Company Laraspiti goes to EMINEX D. Controlling In our company, controlling was done by the CEO and HR division. The purpose of controlling is to make sure that the work implementation goes according to plan. And if there is a deviation occured, we will discussed it in our forum to seek for the solution. Sometimes from the deviation that occured, it can be seen that the deviation occured because the initial plan need to be revised. If change is necessary then we will return to the planning process. Where we will be planning something new, based on the results of controlling. Business Simulation FINAL REPORT Partnership Without paying for rent, our company fortunately got permission from The Secret Factory Outlet management to use a space in food section inside the indoor garden of The Secret Factory Outlet. We made MoU with them which is attached in appendices. To make our products varied, we got the consignment product from Mrs. Sofi Suryasnia as our partner in this business simulation. She sold chicken wings and chicken fillets that he made herself. This is included in our partnership. 6 Laraspiti Company HUMAN RESOURCE MANAGEMENT Human Resources Programs 1. Nurseling Program This was one of Human Resource Programs that could help making the familiarity easier to build. In this program, every Human Resources Member holds some others members to make them easier to tell, share, or complain about their jobs. Muhamad Haikal Azhari: Hansel Sebastian Jose Manuel Susanto Sarah Hovia Elgin FItriano Nisrina Afiah Alda Qayyum Malik I.: Taufiq Abdul Aziz Huda Utama Putra Meidina Nisa Azalia Rafly Radhitya Roveldy Ellyando Amadea Farras: Saskia Asyari Ni Komang Karina Yusanta Helmi Qasthari Alvianto Tandriawan 2. Broadcast Messages Division Every Human Resources member should message their children (other members) every information that CEO told (e.g message for every forum, task that should be done etc.) 4. Laraspiti on Top (Motivation Program) On 8th of November 2014, Laraspiti members went to EMINEX (Engineering Materials in Exhibition) held by MTM ITB. This was our Motivation Program to refresh our member’s mind, so they could enjoy their job. 5. Emergency Action Plan program We had made an Emergency Action Plan that was the plan for the execution day if on that day something happens (Earthquake, Flood etc.) to protect our members. How to Manage Diversity and Conflicts a. Provide Laraspiti members with accurate information about diversity in our company. b. Uncover biases that come up on mind. c. Develop an atmosphere in which people feel free to share their different perspectives. d. Improve understanding of others who are different. Business Simulation FINAL REPORT 3. Attendance List Program Every forum that Larapiti held, Human Resource made an Attendance List. At the end of our Simulation Business, we collected the data and analyzed. We will give a reward for member who always comes to every forum. 7 Laraspiti Company OPERATIONS Brief Overview of Operation Processes In a company, processes to produce products are the main concerns for Operation Division. There are several works which should be done by Operation to follow the flow. Operation cooperates with other divisions such as Marketing, Finance, and Human Resources to stand together in one goal which is to make everything stays on the place or in other word, good coordination. In this company, Laraspiti, our division has a main job to produce products. This may take us to different phases, firstly before the execution days and secondly on the execution days. Thus, we may conclude to these phases as follows: 1. Choose Specialties In this phase, Operation with other divisions has discussed about the products we would be going to sell to customers. There were few considerations though we have many ideas, then we decided which products might bring best profit. 2. Observe the Markets As we had decided which products we would be going to sell, our division needed to observe prices for raw materials for each products. Here, we did some comparisons amongst local markets and supermarkets. As we had gotten the best prices, we already had our ingredients ready. 3. Find Suppliers There were several ingredients that we could not locate in the market, so we need to find these ingredients from other suppliers. Through internet and other relation we have, we tried to reach suppliers in the aim to complete our ingredients. Our company would like to sell best products to customers, in order to satisfy customers’ needs then we did few tests. In these tests, we concerned on consistency of the taste, cooking time, and serving time for each product. 5. Pack the Package After all products had been tasted and final, our last job before the execution days was to make sure the packaging for our products had been ready to be packed. We found the best fit and efficient packaging to serve our products. Business Simulation FINAL REPORT 4. Cook Time 8 Laraspiti Company 6. Execution Days These days might be days we waited for so long after we got through these long processes. In these days, our division had a single job to produce the products. This job includes cooking, blending, and serving products. We needed to make sure that flow of production and flow of services were on position. All members in the company helped our division too, because in the execution days everybody helped everybody. Team work guaranteed! MARKETING Laraspiti company used two kinds of promoting ways, there are offline and online. As stated above, however, we managed to focus on the online way, which is social media. It was Instagram, our main online channel to the market. We chose Instagram because it is famous among many youngsters (which were our main target). Laraspiti delivered the product messages, Snack Vs Zombies, in extraordinary methods. Having Zombies-theme had already beneficial, yet as we learned in best seller business book, Brand Gardener by Handoko Hendroyono, we came out to customer with stories. We raised a creative approach of nowadays issue which is people's indifference towards social activity in technological era. By using an appealing anti-mainstream design and funny captions, we succeed to gain a lot of followers in a week. We happened to reach 357 followers and became the most followed among the other group, once. However, now we are the second. We received many good feedback from the markets, such as "Good idea!" and "What a funny way to deliver messages". We even got support from famous Instragram user bandungfoodie, foodnotebdg, makanpakereceh, etc. PRE D-Day 1 Types of Plan Twitter (@SnackVsZ ombies) 2 Instagram (@SnackVsZ ombies) 3 Path (personal account from Implementation Effectivity Posting about INEFFECTIVE SNACKVSZOMBIES (detailed information) Posting pictures of EFFECTIVE SNACKVSZOMBIES storyline and detailed information (Menu,Place,etc) Posting the pictures EFFECTIVE and other post from Marketing Div. of Public Respond Explanation Only few followers Twitter is no longer popular Social Media that our target market use People Instagram kami know menyajikan gambar about our unik dan cerita yang concept kuat sehingga banyak and pelanggan yang products berasal dari IG People Lots of Laraspiti from employees have path many account. They manage backgroun to promote and have Business Simulation FINAL REPORT No. 9 Laraspiti Company Laraspiti Employees) Relation ds know about our concept and products People curious about our products and know our concept feedback from their friends. 4 Company Website Laraspitico mpany.wee bly.com EFFECTIVE 5 Publishing Paper (Poster) Posting the same pictures from IG with different user interface and posting detailed information about Laraspiti and SNACKVSZOMBIES Posted on 2,3,5 Senior HighSchool and ITB Area EFFECTIVE People become curious of our product EFFECTIVE People know about our concept and come to our stand Poster would be an effective way of advertising, We posted it on strategic areas so people could see. We manage to presentate in classes and posted posters. So many of our customer from 2,3,5 SHS and ITB 6. Laraspiti Goes to High School and ITB All Laraspiti Member goes to 2,3,5 SHS and ITB. Promoting our concept through classes and faculty. Effectivity Respond Explanation EFFECTIVE They come to our booth We post the picture EFFECTIVE with 12 followers and 40 followings They come to our booth With our tweet, other people know when our booth is crowded and when we already sold out, and we inform where our booth is and time when we open or close. So other people will know how crowded our booth is, and its Our Website User Interface and the content is people friendly, so, lots of people understand the concept No. 1 2 Types Of Implementation Plans Twitter (@SNACKVS ZOMBIES) Instragram (@snackvsz ombies) Business Simulation FINAL REPORT D-Day 1 0 Laraspiti Company Path Updated on employees personal account EFFECTIVE 4 Poster Posted our poster at The Secret FO EFFECTIVE 5 X-Banner Put on the entrance EFFECTIVE of The Secret FO 6 Walking Dead Banner Chalkboard s and Crafting Cancelled due to Zombies problem INEFFECTIVE - Write our menu with artistic way. EFFECTIVE 8. Mascot (Zombies) Wear an attractive Zombie costume and make up and walk around the FO INEFFECTIVE They look at our menu to see the price and option People scared. 9. Walking banners EFFECTIVE 10. Games 11. Stand Decoration Walk around Riau street with a board hanging on the person’s body, with our menu Cancelled due to Zombie problem Decorate the stand to make it unique 7 INEFFECTIVE EFFECTIVE People come to our booth The walking banner give us a lot more consumer. Lots of consumers interested what do we sell Because of our attractive menu, it makes people interested to buy our products The make-up and costume is awesome. But people scared of it and avoiding our stand With our team walking around, people come to our stand to buy the products It makes the people wanted to visit our eye catching stand Business Simulation FINAL REPORT 3 like a common thing to think our product is delicious since a lot of people come People know about actual condition on our stand and somehow they wanted to come. People know that there is our stand at the FO and wanted to visit it. People know that there is our stand at the FO and wanted to visit it. - 1 1 Laraspiti Company Marketing Mix Product, Promotion, and Place were our marketing mix. Since our market was youngster, we modified our products so that, it was suitable for their taste. Our products were in-trend snacks, such as chicken wings, green tea, fanta float, chicken fillet, and siomay. For siomay, we changed the sauce from traditionally bumbu kacang into modern one: bolognaise, mayonnaise, barbeque, and cheese. Those got good feedback from customers. We decided to be unique, funny, and extraordinary for our promotional purpose, which were pretty worked out for us as stated above. We took a place in The Secret Factory Outlet because it was like the youngster mother ship, the Riau Street itself has been famous as one stop shopping area, The Secret is one of the most visited factory outlet in Riau Street, and in between 9am to 5pm on the weekend, The Secret usually visited by almost 3500 people a day. How Company Manages Customers Customers were our best friend. We treated our customers as they were ourselves. We always answered their questions as soon as possible in social media, welcomed them friendly and happily, talked to them kindly, served the products right away, treated them equally, and handed over the product politely. We happened to manage the queue and communicated it to customers so they will know which number they were. It reduced chaos and misunderstanding in crowded time. FINANCE Financial Budgeting, Spending, Reporting and Consideration On the second week of preparation, we started to have a testing agenda. Here, we tried to make the food by calculating how many ingredients needed for 8 portions of siomay, a portion of Fanta float, and a portion of ice blended green tea. The duty of finance division was to count how much ingredients we need based on the data in the testing. Then, we transferred it to the budgeting report. After we had finished making budgeting report, we moved to forecasting report. Before that, we counted the cost of each menu by summing all the ingredients price, packaging price, marketing budget and divided it by how many portion of menu that we are going to sell. Then, we had a meeting that discussed about the price of our product and how many portions of each menu we were going to sell. Our consideration in determining the prices and Business Simulation FINAL REPORT Our financial budgeting first was made by estimating the price of each product and the price from supermarket because of the limited time for the first presentation. After that, we started to cooperate with operation team and survey the prices of product in some traditional market. After surveying, we got some low price of each product in some different traditional. The operation team noted the traditional market and its product, so we were not confused to buy it several days before the execution day. 1 2 Laraspiti Company the portions were who the customer in The Secret Factory are, the price of food inside The Secret, How many profit that we are going to gain, and the quality of the ingredients that we use. For the forecasting, we divided it into 3 parts. First, the base case is the prediction of how many portions of each menu that will be sold based on the data in the budgeting. Second, the best case is prediction of how many portions of each menu that probably will restock. Last, the worst case is how many portions of food that probably sold in a bad situation. The amount of each menu at those three reports was discussed together with lots of considerations. In spending the money the operation and also the marketing team should notice the CFO about the product price, if it is allowed by the CFO then they may bought the product, if it’s not they should find another shop/market so it won’t be over budget. They must collect the bill of the product to the CFO and return the rest of the money. In reporting the profit and income statement, first we matched the data in the bill and in our budgeting, if in case the product price is different than in the budget we’ll change the data. We counted the profit daily and matched it with our forecasting. The Coordination with Other Division In the business simulation we often coordinated with marketing team and operation team, because both of them were the divisions that needed much money to fulfill their project. As the duty of finance division, first we made the budgeting for marketing and operation division by discussing it together. We discussed about what the things/ingredients are needed for every menu, what the crucial things for the stand decoration are, what the things that are not really necessary, etc. For the marketing team, we asked them to find some stuffs like board, wood, cloth, etc. So, we only gave them money to buy the crucial things. INNOVATION In order to keep our business stays on the right track and to prevent our business from falling behind our competitors, we decided to make several innovations. We did not only make innovations for our products, but also innovations for each division. Innovation that was applied was mostly regarding the division works and functions. Here are the lists of our innovations: Innovation for our products: We made unconventional dumplings topped with modern sauces (BBQ, bolognaise, cheese, mayonnaise) and we gave them unique names such as “Siawmay Keris P. and Siawmay Sauna” to attract more potential customers. Business Simulation FINAL REPORT For the operation team, some of us also joined the survey to find good products with low cost. After getting the data we transferred it to our budgeting. In spending the money the marketing and operation team should notice the CFO, so the outflow will be in control. 1 3 Laraspiti Company Innovation from marketing: Adopting the”Plants vs Zombies” game theme to our stand concept to create a unique impression about our stand. Use the walking banner strategy, so instead of using still banner we use walking banner to widen our physical marketing range. Innovation from finance: Not only focused on budgeting, but also do controlling to other divisions regarding financial matters from the beginning until the end of the project. Innovation from HR: Responsible in record keeping. Take a note in every forum. Collecting each division’s tasks. Innovation from operation: As it is stated, innovation is such a must in our company. We see it is not only about the products but also how to innovate the cooperation between divisions. The ways we communicate and execute the demand from customers are included in our innovation. By doing that, a structured system will be performed well in our company, so huge profit is more than possible. Business Simulation FINAL REPORT As the competitions have gone more difficult amongst the market, operation division tried to be more innovated though our performances. The most seen projects we have done to make sure our project such a success were by innovating on products and building system management to our division also others. Product innovation includes the best ingredients we tried to provide in our products, then system management includes the way we manage the production. Instead of only selling products, we have done few tests on the products to know the dose of our products work well. In producing products, time management is another component in our list. Intension to make new and innovated products was done by choosing the best for menu and finding the suppliers to complete our materials. 1 4 Laraspiti Company EVALUATION GENERAL MANAGEMENT In terms of general management, from the preparation phase until execution day we encountered some challenges. But we were able to overcome the challenges and kept striving forward. Here is the list of the challenges that we encountered: 2. 3. Overlapping Responsibility. During the first 2 weeks of preparation phase, some of our members who came from Jabodetabek went back home in the weekend. And challenge persists when we want to do price observation for raw material but there were only two operation staffs remained. Therefore, members from other division came in to carry out this task. Handling deviation. From beginning to end there were several deviations occurred. These deviations occurred when the initial plan wasn’t implemented as the way it should. Solution We realized that we all have different perspectives. So in our first forum we agreed that for every idea, concept, etc. all would be noted. No matter how quirky it is. Then we used feedback system to filter all of those ideas. So no ideas were unheard and every member would felt appreciated. We made an agreement with all of our members stating that after the second week no member is allowed to go back to Jakarta and its surroundings unless it is emergency situation or family interest. For every deviation that occurred we immediately discussed it in forum. In several occasions the deviations helped us to spot the real nuisance, which was the initial plan itself and revision to the initial plan need to be made in order to keep everything going smoothly. Based on the way our business managed, we can say that our business is feasible because we were able to maintain our business’s stability even though there were some challenges aroused. We can also cope with deviations and adjust ourselves to change. From our experience, we can suggest that there are several improvements need to be made. The first one is structure; our members should acknowledge the structure of our company well, so there won’t be any overlapping responsibility occurred. The second one is chain of command; we need to strengthen our chain of command so we can avoid any misscommunication. Business Simulation FINAL REPORT No. Challenges 1. Diversity. Our company consists of people from various backgrounds. So in short, Laraspiti is build based on diversity. At first diversity can also be challenging and it can sometimes be difficult to understand things from a different point of reference. 1 5 Laraspiti Company HUMAN RESOURCE MANAGEMENT Challenges in Managing People a. Some people didn’t answer the messages that delivered by HR members b. Hard to come on every forum c. Fail to meet Important deadlines d. Look or sound depressed e. Look at every problem one sides only Solutions a. Call the members who didn’t answer the message b. Make an Attendance List c. Each division should start their duty a week before the deadline and give them punishment if they failed d. Take it easy and make ever session or forum more fun e. Members need to listen more and do mirroring Feasibility in Managing People We think that our business is feasible because our way to manage people is supporting our company’ performance and has a fine system so it makes them to enjoy their job and motivated. Suggestion of Improvements We need to plan more routine activities that can motivate our members and create a durable system to invite members in joining the forum. OPERATIONS In operating a business, there must be few challenges faced by a company specifically in our division. This may takes some efforts to make sure that our members might have been through these challenges with ease. Operation should consider to finding the best way in managing issues amongst issues, so the company might have a good system in operation. These challenges and the solutions we might have will be explained as follows: 1. Lots of Menu At the very beginning, all members in our company did a brainstorming to throw in ideas to find out which were going to be our final products. These ideas were also creating a challenge for us because we needed to choose from varies menu. We needed a long time to make our final Business Simulation FINAL REPORT Challenges and Solutions 1 6 Laraspiti Company decision by discussing and projecting the business plan. After all, we chose the final product in the consideration of simple production and cultural value from our concept. 2. Short Testing Time Our tight schedule might cause an issue in order to do testing for each product. Therefore the short or limited time was also a challenge for us. This was a challenge because we needed to know at the first about time management and consistency of the taste to make a product. So, we did testing three times in the middle of our spare time. All members attended, they tried our products too to give feedbacks and improvements. 3. Big Target On Demand The other challenge we faced was also a big target from our company. We had a target to sell 200 portions in a day, considering this would be the first launching of our products. Operation needed to think hard in this challenge because we only had limited human resources to do production and other jobs. In the end, we decided to be more logical and we prepared 200 portions for two days instead of 400 portions in total. Business Feasibility from Operation Perspective Managing a business is not always an easy job. On the other hand, if we can manage the resources, whether goods or human capital in a structured system, managing a business will should not be a problem. Basically, how to run a business in our perspective is always the same, lower businesses or higher businesses. Due to this is a business simulation project which might be the first experience for most of us, university students, finding difficulties in this step is a normal thing. Then, we need to cooperate with random people that are also applied in real world. Sometimes we could not work with certain people. That is one life lesson. Based on operation, the most important things are structured system and good coordination of team work. Complete these pre-requirements then you will have your own business running forward in the future. As we said before, structured system and good coordination of team work are musts to do a good operation in a business. Though, a business might be improved by more plans and thoughts regarding to the reality. Instead of being too much ambitious, we need to consider how to start slow and steady by observing markets and inviting critics. Operation is the automated robot in a company; it should have been programed nicely. A broaden knowledge to the business basis is also a good suggestion to start up a business, so it would be a bright business in a long time. Business Simulation FINAL REPORT Suggestion for Improvements 1 7 Laraspiti Company MARKETING Challenges and Solutions Challenges we faced: 1. 2. 3. 4. 5. 6. 7. The game that we schemed for customer purchasing over IDR 40.000 unfortunately couldn’t be attained due to in capacious space and strict rules for food tenants to be hassle-free and no mess allowed on the area. Zombies of Dora and Bruno Mars that we previously planned to appear couldn’t be committed since its existence scares several customers and children instead of attracting them to come to our booth. Location of our stand was inside the factory outlet whereas the other companies put their stand outside the building (parking lot, pavement, etc.) therefore, sometimes it was hard for certain people to recognize the location of our stand. Unstable weather and sudden rain became a minor constraint because it made the walking banner mascots couldn’t walk around the main street of Jalan Riau. We once had an issue when deciding to choose our products’ name and story behind its launching by reason of our awareness of products’ name that will be controversial and way too icky to pick regarding to Zombies concept we used. It was quite tricky promoting our booth when we carried out Snack VS Zombies Road to School due to permission procedures we had to conform and also looking for unattended classes. Due to limitation of budget we canceled using leaflet as one of our promotion material. 1. 2. 3. 4. 5. 6. We took more effort on promoting it through walking banner and offering our products to pedestrians, partner, relatives, factory outlet customers, and promoting along Jalan Riau even we went through inside Riau Junction to replaced undone plans. Putting X-Banner in front of the factory outlet gives presence of mind to people who passed by of our stand and glance view of products we offered. Performing delivery service throughout the rain with umbrella to customers who ordered via personal message to our members. Finally nailed putting names to our products and also the story behind it with googling some brand naming techniques & made a creative discussion forum with marketing members. Even at particular schools we were not allowed to come from class-to-class to give some brief explanation of our upcoming booth, we were allowed to put our poster on their wall magazine and we succeeded giving some explanation briefs to several classes at SMAN 5 & SMAN 3 Bandung. Maximizing the use of posters we printed and distribute it to a wide range within high schools, public spots at ITB, and courses places. Business Simulation FINAL REPORT Solutions and Suggestion of Improvement: 1 8 Laraspiti Company Business Feasibility based on Marketing Program Marketing of Laraspiti focuses on how to catch target market by integrated marketing programs. To reach the purpose, we did almost all of marketing plans that we make before, such as Laraspiti Goes to School, Walking-banner promotion, publishing paper (banner, poster), Laraspiti’s website, and Laraspiti’s social media (instagram, twitter). That program has done effectively. For another marketing program, we considered that it would be ineffective, so we didn’t do it. We made our marketing programs by well-organized steps, such as understanding the external environment of business, defining the target market with STP (segmenting, targeting, and positioning), and developing marketing mix (7P) of our business. Moreover, we chose marketing’s theme, Zombie, based on reality that nowadays gadget has changed everybody’s lifestyle that makes they ignore sensibility and motoric needs. Based on that decision-making, we ensured that we managed the marketing effectively, so the business is feasible. FINANCE Challenges in Managing Money The next problem was the changes of the prices in the market. Before we discussed about the budgeting, each division did observation based on their list ‘things to buy’. They observed it in the traditional market around Bandung, then found some traditional market and supermarket that provided a cheap prices. Each division decided to put that price in their list ‘thing to buy’, so we could allocate the money. Unfortunately, there were some changes in product price when we did preparation for the execution day and it of course contributed a problem. There were some miscommunications between the finance and the other divisions because everyone was busy with their work and job. They just did what they thought right in using the money without any confirmation. So it led to a little trouble and there were some bills which were lost (hidden), so everyone was panic especially the finance, wondering how the money could get exhausted. Solutions Business Simulation FINAL REPORT At first, everything was perfectly arranged, we had made a plan and we thought it would be worth it. But, everything was not like what we were expected and we found some challenges in managing our money. The money allocation was not work effectively. At the beginning, we had agreed to allocate our money based on the divisions’ need (operation, human resource, marketing, and finance) and we made the budgeting decision based on their list. The allocation for the operation was the highest because they need a lot of things to buy. When the preparation for execution day began, everything was just different. Some of the divisions were out of their agreement budget. They just realized something crucial they needed to buy and it has not been listed before. 1 9 Laraspiti Company We solved the financial problem by our secure money that we’ve had been prepared. We had secure money about Rp200.000,00 and fortunately it was not used up. There were also some products that became cheaper for the execution day and it helped to cover the budget instead of the secure money. After the execution day, everyone in each division checked and rechecked all the bills, and reported it again to the finance so there would not be no missing in budgeting. Finally we could make a cash flow which was appropriate based on the fact that happen on the execution process. Feasibilities in Our Business Based on The Way We Manage The Money Our business was really feasible based on the way we managed our finance. It was proved by the process that we had been through. Generally everything ran well although there were some little problems, but it did not ruin our business. Our business was also feasible because everyone helped each other. The money was managed by the finance, but still it helped by each division. Every member of our company agreed we must ask the finance before buying the things which were not match with the budgeting allocation. It made everything easier to be managed especially the money itself. Suggestion for Improvement This business simulation made us understand about how business works and it is not as easy as what we thought before. From the finance field, it can be improved when the campus gives more capital to each company so each company can explore and execute their idea without any worry about the budgeting. Based on our experiences, we find it difficult to manage the money because we need a lot of things to buy and the money is limited. Some improvement also can be contributed by the member if they are selective in choosing the product. There are still some products with high quality but in cheaper price, but because the members do not know it well, so they buy the product in higher prices. We can conclude our business is really feasible by the profit we earn. Our profit is more than the actual capital. It is about 135% of the capital that was given by the SBM. Breakeven point itself was already achieved on the first day (with some profit), so the second day we sold our product fully to earn the profit. We could get that big amount of profit because our target market was mostly youngsters and we sold our product inside one of the big malls in Bandung. Youngsters are a group of people who are really consumptive, do not care about the price of product they are willing to buy and our product prices are also compatible with another food stand in the mall. So, our company can empower this situation by selling our product in range between middle until high prices. Our business is really profitable and we can grow to develop a big company if we keep struggle to develop this business. Business Simulation FINAL REPORT Feasibilities of Our Business Based on Profit 2 0 Laraspiti Company INNOVATION After we implemented our innovations, most of them worked well, but a challenge arose during execution days. Thankfully, we were able to adapt to the situation and overcome the challenge. Here is the list of the challenge that we encountered: No. Challenges 1. The Plants VS Zombies theme. At first we planned to dress our mascots with zombie costumes to attract potential customers, especially children. But in the reality, our “zombies” proved to be too scary and the children are too afraid to come near the zombies. Solutions We remove the zombie concept and replace it with walking banner. We optimized the use of walking banner by expanding its covering area so it can attract more potential customers. Based on the innovations we did, we can conclude that our business is pretty feasible. We made innovations in order to make our business suitable to the latest trends. Most of our innovations worked perfectly well and able to improve our company’s performance. Our suggested improvement is that we must consider and plan every concept thoroughly before we execute that concept. So there won’t be any resources wasted in vain. ETHICS 1. 2. 3. 4. 5. Using the fresh Ingredients for every product that we sold. Processing the products with hygienist. Using the clean equipment for every product. Quality is number one. Make every with compassion. ETHICS IN APPROACHING CUSTOMERS 1. Serve the customers with our best products. Serve the customer with the friendly greetings. 2. Offering our menus with the nice attitude. 3. Try to make a good chit chat so the feel comfortable with us. 4. Respect every customer. 5. Don’t forget to ask the satisfaction of the customers to improve our service. Business Simulation FINAL REPORT ETHICS IN CREATING THE PRODUCTS 2 1 Laraspiti Company ETHICS IN COMMUNCATING WITH MEMBERS 1. Truthfulness, honesty and transparent with all of the members are the main essential to the integrity of communication. 2. Endorse freedom of expression, diversity of perspective and tolerance of dissent to achieve the informed. 3. Strive to understand and respect each member. No. Challenge Solution 1. Although we forgot some "customers’ treatment points", we still treat all of our customers nicely. We always serve the customers with our best attitude. Treat customers equally. On the execution days we faced a challenge which is how to treat every customer equally, especially during peak hours. Because during peak hours, sometimes we forgot to greet the customers or asked whether they are satisfied or not. From our ethical value and code of ethics implementation we can say that our business is pretty feasible. Because there weren't any serious challenge occurred during the implementation and also we didn't get any negative comment regarding our approaches to the customers. Our suggested improvement is that we must create a step by step guide on how we must treat our customers. So there won't be any confusion or miss treatment occurred. Business Simulation FINAL REPORT In implementing our ethical value and our code of ethics there are almost no serious challenges. But we faced a challenge during execution days which is: 2 2 Laraspiti Company CONCLUSION Business Simulation is the activity that is very useful for learning business. We first built a company which was involved Chief Executive Officer, Marketing Division, Finance Division, Operations Division, and Human Resource Division. Then we equate the vision of each member to reach company’s goal. Job description of each division was stated in a forum and the divisions needed to start run their job description well to achieve company’s goal. From this, we learn about integrity and commitment required from each member. It stated because if one of the members is not commit, the company’s goal will not be achieved. After doing every job description, we as a team needed to discuss about some matters. In here, we learn how to communicate with friends as our college. There were some misscommunication occurred, so we were charged to deliver our opinions kindly. Besides, we also learn communication with partner and higher position party. Surely, we were working with humans and living in a state law. This leads us to be able to manage people, manage time, and manage the system around. Ethic is a very basic thing for us to make this thing done. Business Simulation FINAL REPORT Overall, we really learn something by running this simulation business. Theoretically, we could know something new, for example financial calculating. Besides, we also learn more about how to live with others and deal with many problems ahead. 2 3 Laraspiti Company APPENDICIES GENERAL Organization Chart Business Simulation FINAL REPORT POSITI VE 2 4 Laraspiti Company Partner and Competitors We got a partner who put consignment products in our stand, named Sofi Suryasnia. Here are some positive and negative points of having partner. Positive points: a) She connected us to The Secret Factory Outlet’s owner, that we could get free space in The Secret. b) Products (chicken wing and chicken fillet) that she put in our stand attracted people to come to our stand because the taste was very good. c) She came to our stand, brought her family and friends to buy our products. d) We learnt a lot in communicating with people and how to make contracts. Negative points: a) We had a difficulty in re-calculating the budget and forecasting right after we agreed to accept her consignment products. b) We needed more space, especially in refrigerator to keep the chicken frozen, meanwhile we only had a small refrigerator, so some chickens became stale. On our business location (The Secret FO), there are already several F&B stands located there. But from our observation, we conclude that there are only 2 stands that have the potentials of becoming our competitors. They are: 1. Avocacito Description: Avocacito is a stand that only sells beverages. Their products consist of mocktail, coffee, flavored tea and juice. Their signature product is the "Avocacito" which is avocado juice mixed with coffee, caramel and vanilla ice cream. The price range starting from Rp12.000,00. Our beverage products are very different from what Avocacito offers. So there wasn't any direct rivalry between our stand and Avocacito. However, almost all of Avocacito's products are more expensive than ours. Most of their products priced above Rp15.000,00 and for comparison, all of our beverage products priced at Rp15.000,00. So we offered a cheaper alternative to potential customers that want to buy a drink. 2. Stand Siomay Bandung Description: Stand Siomay Bandung is a stand that sells mostly light meals. Their products consist of dumpling and sponge cake. Their main product is the "Siomay Bandung" which is a portion of fried dumplings topped with traditional peanut sauce. They also sell banana sponge cake, which Business Simulation FINAL REPORT Comparison: 2 5 Laraspiti Company is a sponge cake with the shape and color of a banana. For the "Siomay Bandung" the price is Rp25.000,00/4pcs. Comparison: Stand Siomay Bandung is our closest competitor because it sells the same product as ours. The difference is that we didn't use traditional peanut sauce as our topping. We used modern sauce such as BBQ, bolognaise, cheese and mayonnaise as our toppings. And also our product price is cheaper, we set the price Rp20.000,00/4pcs of fried dumplings. Based on our observation during the execution days, many people were more attracted to visit our stand than to Siomay Bandung stand. We shared the same market segment with Stand Siomay Bandung and during those 2 days execution we took some of Stand Siomay Bandung market share. From our observation, for every 6-8 portions of dumplings that we sold, Stand Siomay Bandung only managed to sell 1 portion. Strengths, Weaknesses, Opportunities, and Threats Analysis of Laraspiti STRENGTHS WEAKNESSES We have a creative team with Lack of experience in running real so many bright ideas. Good internal business. Lack of competitive strength, such communications. as weak brand name. Our business is located in a OPPORTUNITIES THREATS Similar products from competitors in The market for food and HUMAN RESOURCE our business location are more Member Profile expensive. The booming of social media trend. We can optimized social media as our marketing platform. beverage is very competitive. Competitors have similar products. Rising cost of raw material (especially chicken) Business Simulation FINAL REPORT very strategic location (The 2 6 Laraspiti Company Business Simulation FINAL REPORT HUMAN RESOURCES Member Profile 2 7 Business Simulation FINAL REPORT Laraspiti Company 2 8 Laraspiti Company Job Description (Pre-Execution Days) Chief Executive Officer: a) b) c) d) e) f) The most senior corporate officer in charge of managing an organization. Decision Maker Advises the board of directors Motivates employees Drives change within the organization. Presides over the organization's day-to-day operations Marketing: a) Developing marketing campaigns to promote a product, service or idea b) Networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations. c) Placing adverts in the press - local, regional, national and specialist publications - or on the radio. d) Managing the production of marketing materials, including leaflets, posters, and flyers. e) conducting market research, for example using customer questionnaires and focus groups Finance: a) b) c) d) e) f) Providing financial advice Monitoring and interpreting cash flows. Analyzing change and advising accordingly. Developing financial management mechanisms that minimize financial risk. Managing a company's financial accounting, monitoring and reporting systems. Managing budgets. a) b) c) d) Organize the storage and distribution of goods. Ensure the right products are delivered to the right location on time and at a good cost. Planning and controlling change. Overseeing inventory, distribution of goods and facility layout. Human Resource: a) b) c) d) e) f) g) h) Consult with employers to identify needs and preferred qualifications Note every result of forum. Gathered each division duty. Socialize the result of every forum to all members. Message to all of members. Motivate the members. Direct disciplinary procedures Jobs and Their Description Business Simulation FINAL REPORT Operation: 2 9 Laraspiti Company Job Description (During Execution Days) 07.0008.45 All Jose Radithya Azalia Haikal 09.0013.00 Briefing + prepare the stand and products Cook the siomay Steam the siomay Cook the chicken wings Cook the chicken fillets Prepare the barbecue sauce Alvianto Make the fanta float Make the ice blended green tea Nisrina Work as the cashier Amadea Serve the customers Take on the role as Dora (Mascot) Attract customers with games Take on the role as Bruno Mars (Mascot) Attract customers with games Guide customers to go with the flow Guide customers in games and serve customers Huda Helmi Taufiq Oming Elgin Sarah Saskia Oming Jose 13.0017.00 Activities (WHAT) Karin Rovel HOW Gathered in The Secret, CEO direct the staffs Put the siomay into the frying pan Put the siomay into the steamer Deep fry the chicken wings in hot cooking oil Deep fry the chicken fillets in hot cooking oil Mix the butter, barbecue sauce, and sugar Mix fanta and vanilla ice cream in the prepared cup Blend the green tea powder with ice and creamer Serve customers who want to pay and keep the money Prepare the dish and deliver it to the customers Take a walk outside the stand to attract customers Become the shot target in games Take a walk outside the stand to attract customers Become the shot target in games Guide customers to order the food and play games Guide the games while customers wait for the food Attract customers outside The Secret Carry the promotion board to attract the customers Cook the siomay Steam the siomay Cook the chicken wings Cook the chicken fillets Prepare the barbeque sauce Put the siomay into the frying pan Put the siomay into the steamer Deep fry the chicken wings in hot cooking oil Deep fry the chicken fillets in hot cooking oil Make the fanta float Mix the butter, barbecue sauce, and sugar Mix fanta and vanilla ice cream in the prepared cup Business Simulation FINAL REPORT Time Name (WHEN) 3 0 Laraspiti Company Nisrina Work as the cashier Amadea Serve the customers Take on the role as Dora (Mascot) Attract customers with games Take on the role as Bruno Mars (Mascot) Attract customers with games Guide customers to go with the flow Guide customers in games and serve customers Huda Helmi Alda Mede Elgin Sarah Saskia 17.0019.00 All Attract customers outside The Secret Clear up the equipment and the remaining groceries Blend the green tea powder with ice and creamer Serve customers who want to pay and keep the money Prepare the dish and deliver it to the customers Take a walk outside the stand to attract customers Become the shot target in games Take a walk outside the stand to attract customers Become the shot target in games Guide customers to order the food and play games Guide the games while customers wait for the food Carry the promotion board to attract the customers Tidy up the equipment in the stand and clear up remaining groceries Business Simulation FINAL REPORT Hansel Make the ice blended green tea 3 1 Laraspiti Company MARKETING Products and Brief Descriptions SiawmayKeris P. SiawmayKeris P. is our best-selling signature home-made fried chicken-dumpling and what makes it special unlike any other fried siawmay is the sauce we put onto these dumplings with choices of various modern sauce such as Barbeque, Bolognaise, Cheese, and Mayonnaise. Siawmay Sauna Another signature dish from our kitchen, here comes the Siawmay Sauna! This steamed chicken-dumpling is one fun way of tasty and healthy snacking and best-served with our refreshing Jawdropping Green-T Blend. Premium green tea latte mixed with silky-smooth creamer blended together into a cup of happiness. No wonder it becomes family’s favourite beverage. Bloody Fun-tta Float Thirst quenching Fanta with creamy vanilla ice cream on top. Business Simulation FINAL REPORT Jawdropping Green-T Blend 3 2 Laraspiti Company Consignment Products Troops of Chicken Wing Fried BBQ-glazed chicken wings from the best chicken’s flutter! Chibi Maruko Chunk Juicy and tender chicken fillet chopped into bite-sized and marinated with mouthwatering butter sauce. Promotional Materials and Captions of Social Media Twitter Business Simulation FINAL REPORT Instagram 3 3 Business Simulation FINAL REPORT Laraspiti Company Website 3 4 Laraspiti Company Walking Board Line X-Banner Business Simulation FINAL REPORT Path 3 5 Laraspiti Company Poster Customers Profile A. People from The Secret FO The Secret FO manager said that on weekend the visitor is about 3000-4000 thousand people, we estimated it only 185 people from 350. B. People which we invite to come (family/friend/relation) Laraspiti members were told to bring minimum 25 customers on the D-day. Based on that, there were about 475 customers. But the actual customer was about 165. Business Simulation FINAL REPORT We estimated that more than 350 people visited our booth. And there were two types of customers: 3 6 Laraspiti Company Customer Chart The Secret Customers Family Friends Relation (SBM/ITB/SHS) Market Surveys The research was held on October 26th, and the results are: Riau (Riau Junction Intersection-Pos Indonesia Intersection) There are lot of FO and other potential business spot Lot of people coming on the weekend Potential customer (middle-high economic class) The street is under construction One of travel destination for family (domestic/foreign) Dago 1. There is a distance gap between one FO to another 2. Not passed by many people in the afternoon unless it’s raining and it leads to traffic jam but some people are not willing to visit booth as it’s raining 3. We difficulty finding who’s in charge of the business spot to be asked about renting their space 4. There’s a Car Free Day on Sunday morning so there will be mass of people 5. Some factory outlets are already well-known and they have their own market that we can take advantage of Business Simulation FINAL REPORT 1. 2. 3. 4. 5. 3 7 Laraspiti Company 1. 2. 3. 4. 5. Ganeca University students population Short range of selling circumstances Less tourists on weekdays and weekends Impossible to offer expensive products Only a little profit might be created from this area We decided to choose Riau based on the research result. FINANCE Financial Budgeting FINAL BUDGETING ( DAY 1 ) Food Number 1 2 Menu Siomay Goreng Siomay Kukus Ingredients Brand Chicken Scallion Kulit Pangsit Egg Minyak Wijen Fish Sauce Flour Salt Additional Sauce: Mayonnaise Cheese Bolognaise Barbecue Chili Sauce Oil 6L Drink Rose Brand Price Measure Qty Total Rp Rp Rp Rp Rp Rp Rp 252,000.00 5,000.00 130,000.00 72,000.00 22,000.00 21,000.00 Rp18,000.00 Rp22,000.00 1 kg 1 bottle Rp7,000.00 1 kg 17 4 1 0 3 Rp2,000.00 1 kg 2 Rp 4,000.00 Rp60,000.00 Rp 70,000.00 Rp 60,000.00 Rp60,000.00 Rp13,182.00 1 kg 1 kg 1 kg 1 kg 1 Sachet 1 1 2 2 1 Rp Rp Rp Rp Rp 40,000.00 70,000.00 120,000.00 120,000.00 13,182.00 Rp21,000.00 1 bucket 3 Rp 63,000.00 tidak ada tidak ada 6 12 0 0 Rp Rp - Rp7,909.00 Rp94,500.00 1 bottle 1 bucket # 1 Rp Rp 158,181.00 94,500.00 71,280.00 4 5 Chicken Wing Fillet Goreng tidak ada tidak ada 1 Fanta Float Ice Cream Fanta 1.5 Liter Indo Eskrim 8 Liter 2 Mineral Water Super Indo 330 ml Rp990.00 1 bottle # Rp 3 Ice Blended Green Tea Green tea powder Ice Cube Sugar Creamer Water Rp68,000.00 1 kg 2 Rp12,000.00 Rp40,364.00 Rp17,000.00 1 kg 1 box 1 gallon 4 1 1 Rp 136,000.00 Rp 10,000.00 Rp 48,000.00 Rp 40,364.00 Rp 17,000.00 Rp 1,507,507.00 10000 15000 1 pack 1 tube 1 1 9000 1 pack 2 2 Aqua Total Equipments 1 2 3 4 5 6 Glass Tusukan Gas Plate (Packaging) Straw Frying Pen Rp 55,000.00 Rp 10,000.00 Rp 15,000.00 Rp 161,000.00 Rp 18,000.00 Rp - Business Simulation FINAL REPORT Categories Operation 3 8 Laraspiti Company 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 2 Blender Listrik 500 watt Panci Kukus Refrigerator Cooler Box Table Stove Spatula Saringan Nota Book Cash Box Knife Capitan Scissors Scope Ice Cream Alas Plate Sticker 1 1 1 6 2 3 3 4 4 4 2 0 Total Rp Rp Rp Rp Rp Rp 180,000.00 Rp Rp Rp Rp 44,000.00 Rp Rp Rp Rp Rp Rp 10,000.00 Rp 275,000.00 Rp 768,000.00 Marketing 1 2 3 4 Stand and Decoration Banner Poster Renting Place Rp Rp Rp Total Total Expenditure 286,000.00 45,000.00 75,000.00 Rp 406,000.00 Rp 2,681,507.00 Categories Operation Operation (Equipments) Number 1 Menu 2 3 4 Green Tea 5 Nota Book Total Sales/Profit Forecasting Ingredients Oil 2L Water Green Tea Powder Plastic Ice Cube Brand Sovia Aqua Rp Rp Rp Rp Price 24,100.00 14,900.00 68,000.00 23,000.00 Measure I bucket 1 gallon 1 pack Qty 1 1 2 1 1 Rp Rp Rp Rp Rp Total 24,100.00 14,900.00 136,000.00 23,000.00 5,000.00 Rp 4,000.00 Rp 207,000.00 Business Simulation FINAL REPORT FINAL BUDGETING (DAY 2) 3 9 Laraspiti Company Cash Flow Journal CASH FLOW OF LARASPITI COMPANY 22-10-2014 UNTIL 11-11-2014 Description 22/10/2014 Loan 24/10/2014 Ingredients 1. Sosis keju 2. Kentang 3. Mayonnaise 4. Mie Kering 5. Saos Teriyaki 6. Chicken Wing 7. Chicken Drum 8. Bawang Bombai 9. Lada References Debit Rp Saldo Credit 285,000.00 Rp 39 39 Rp Rp 35,000.00 17,500.00 40 40 Rp Rp 4,500.00 3,500.00 40 Rp 17,000.00 42 Rp 12,000.00 42 Rp 13,000.00 42 42 Rp Rp 4,500.00 10,000.00 285,000.00 Business Simulation FINAL REPORT Date 4 0 Hitam Bubuk 10. Jeruk Nipis 11. Tepung Aci 12. Kentang Gede 25/10/2014 26/10/2014 27/10/2014 28/10/2014 Ingredients for : Fanta Campina Combo Ingredients for Food Maizena Flour Kulit Pangsit Royco Cups Plastic Bowl 29/10/2014 Ingredients Rest Collective Money Out 30/10/2014 Income 42 Rp 4,500.00 42 Rp 2,000.00 42 Rp Rp 4,500.00 128,000.00 33 Rp 10,250.00 33 Rp 28,000.00 33 Rp Rp 34 34 34 31 32 Rp 157,000.00 10,800.00 49,050.00 Rp 107,950.00 Rp Rp Rp Rp 5,490.00 10,990.00 2,120.00 18,600.00 Rp 89,350.00 Rp Rp Rp 12,000.00 7,600.00 19,600.00 Rp 69,750.00 Rp 59,900.00 Rp 9,850.00 Rp 9,850.00 Rp - Rp 3,000,000.00 Sausage 11-10-14 Payment 3 Rp 230,000.00 Rp 2,770,000.00 Poster 11-11-14 Payment 8 Rp 75,000.00 Rp 2,695,000.00 Business Simulation FINAL REPORT Laraspiti Company 4 1 Laraspiti Company 6 Rp 45,000.00 Rp 2,650,000.00 Plate (Packaging) Cup Straw Cup Fanta 15 15 22 22 12 161,000.00 16,000.00 18,000.00 39,000.00 158,182.00 392,182.00 76,000.00 5,000.00 8,500.00 Rp 2,489,000.00 Rp 2,473,000.00 Rp 2,455,000.00 Rp 2,416,000.00 Rp 2,257,818.00 4 1 2 Rp Rp Rp Rp Rp Rp Rp Rp Rp 2 19 20 Rp Rp Rp 47,500.00 60,000.00 7,500.00 Rp 2,120,818.00 Rp 2,060,818.00 Rp 2,053,318.00 20 21 20 5 Rp Rp Rp Rp 7,500.00 11,000.00 45,000.00 18,000.00 Rp 2,045,818.00 Rp 2,034,818.00 Rp 1,989,818.00 Rp 1,971,818.00 Sticker 41 Rp 275,000.00 Rp 1,696,818.00 Oil 6L Tusukan Sate Alas buat packaging Green Tea Sauce Payment Mineral Water Kulit Pangsit Sugar Salt Flour Wijen Scallion Chicken Egg Ice Cream 13 22 Rp Rp 63,000.00 10,000.00 Rp 1,633,818.00 Rp 1,623,818.00 25 26 Rp Rp 10,000.00 136,000.00 Rp 1,613,818.00 Rp 1,477,818.00 30 Rp 120,000.00 Rp 1,357,818.00 14 24 17 17 18 18 16 7 7 11 Rp Rp Rp Rp Rp Rp Rp Rp Rp Rp 71,280.00 130,500.00 48,000.00 4,000.00 21,000.00 22,000.00 5,000.00 252,000.00 72,000.00 94,500.00 Rp 1,286,538.00 Rp 1,156,038.00 Rp 1,108,038.00 Rp 1,104,038.00 Rp 1,083,038.00 Rp 1,061,038.00 Rp 1,056,038.00 Rp 804,038.00 Rp 732,038.00 Rp 637,538.00 Kuas Sagu Tepung Glue Spektra 100 ml Cotton Palu Benang Kasur Cat Asturo Cat Tembok Kuas 14/11/2014 Rp 2,181,818.00 Rp 2,176,818.00 Rp 2,168,318.00 Business Simulation FINAL REPORT 13/11/2014 Banner 4 2 Creamer Gas Chili Sauce Tables Gallon Nota Book 13 36 13 9&10 37 29 Rp 40,364.00 Rp 15,000.00 Rp 13,182.00 Rp 180,000.00 Rp 17,000.00 Rp 44,000.00 Rp 1,368,826.00 Rp 276,000.00 Rp Rp Rp Rp Rp Rp 597,174.00 582,174.00 568,992.00 388,992.00 371,992.00 327,992.00 Rp 51,992.00 Rp 10,000.00 Rp 4,050,000.00 Rp 41,992.00 Rp 4,091,992.00 23 Rp 24,100.00 Rp 4,067,892.00 38 23 27 29 29 Rp Rp Rp Rp Rp 136,000.00 14,900.00 5,000.00 4,000.00 23,000.00 Rp 3,931,892.00 Rp 3,916,992.00 Rp 3,911,992.00 Rp 3,907,992.00 Rp 3,884,992.00 Loan 15/11/2014 16/11/2014 Ice Cube Income Buying things for the 2nd Day Oil 2L Green Tea Powder Gallon Ice Cube Nota Book Plastic 16/11/2014 Income Rp 4,453,000.00 Rp 8,337,992.00 17/11/2014 Paying the Chicken Wing and Fillet Rp 1,250,000.00 Rp 7,087,992.00 19/11/2014 Giving back the capital Rp 3,000,000.00 Rp 4,087,992.00 35 Business Simulation FINAL REPORT Laraspiti Company 4 3 Business Simulation FINAL REPORT Laraspiti Company 4 4 Laraspiti Company Business Simulation FINAL REPORT Financial Transaction Records 4 5 Business Simulation FINAL REPORT Laraspiti Company 4 6 Business Simulation FINAL REPORT Laraspiti Company 4 7 Business Simulation FINAL REPORT Laraspiti Company 4 8 Laraspiti Company Additional Assignment If we are given an additional capital 20.000.000, we assume that our company will be operated for 12 times which be held in every months. We choose that decision because of some reasons which are: a. The interest of people People will be bored when they meet the same food every day. So we assume that people will be more excited on waiting our appearance if we open our stand in certain times. b. Our schedule We consider about our schedule because it is completely full of assignments and other activities. So, we believe that we will have no enough time to run this business while studying in SBM. Consequently, we decide to operate in every month because we can be more flexible on arranging our time. 2. Our forecasting Description 1 month 1 year year 2 Cost Cash Net Cash Rp Rp Rp 1,137,753.50 3,200,000.00 2,062,246.50 Rp Rp Rp 13,653,042.00 38,400,000.00 24,746,958.00 Rp Rp Rp 27,306,084.00 76,800,000.00 49,493,916.00 3. IRR, NPV, Payback Period Payback Period: 11 months. Firm's cost of capital 15% Year Revenue 0 Rp (23,000,000.00) 1 Rp 24,746,958.00 2 Rp 24,746,958.00 Rp 17,231,349.49 IRR 71% NPV = -23000000 + (24746958 x 1.63) = Rp 17337541.54 IRR = -23000000 + (24746958 x IRR) = 0.929 = 71% Business Simulation FINAL REPORT 1. 4 9 Laraspiti Company OPERATIONS MoU with The Secret Factory Outlet Management Business Simulation FINAL REPORT Contract with Party 5 0 Laraspiti Company Booth Layout/Visualization Business Simulation FINAL REPORT Production Flow 5 1 Laraspiti Company Service Flow 1. Customers came and went directly to the cashier. 2. Customers got the menu from the casher, therefore chose and ordered the menu directly to the cashier. 3. The cashier wrote the ordered menu in the 3 layer notes, the first layer was given to the customers, the second for the cashier, and the last one was given to the kitchen to make the meals. 4. Customers were directed to the “Check Out” section to wait for the meals. Business Simulation FINAL REPORT Operation Flow Chart 5 2 Laraspiti Company DOCUMENTATIONS Business Simulation FINAL REPORT Pre-Execution Days 5 3 Business Simulation FINAL REPORT Laraspiti Company 5 4 Business Simulation FINAL REPORT Laraspiti Company 5 5 Business Simulation FINAL REPORT Laraspiti Company 5 6 Business Simulation FINAL REPORT Laraspiti Company 5 7 Execution Day Documentations Business Simulation FINAL REPORT Laraspiti Company 5 8 Business Simulation FINAL REPORT Laraspiti Company 5 9 Business Simulation FINAL REPORT Laraspiti Company 6 0 Business Simulation FINAL REPORT Laraspiti Company 6 1 Business Simulation FINAL REPORT Laraspiti Company 6 2 Business Simulation FINAL REPORT Laraspiti Company 6 3 Business Simulation FINAL REPORT Laraspiti Company 6 4 Business Simulation FINAL REPORT Laraspiti Company 6 5 Laraspiti Company REFERENCES Wiwit. “POAC: Planning, Organizing, Actuating, and Controlling | Manajemen Organisasi”. 2013. http://www.maswit.com/2013/06/poac-planning-organizing-actuating-and.html Zyuhendi, Andy. “Fungsi-fungsi Manajemen (POAC)”. 2013. http://www.andimpi.blogspot.com/2013/06/fungsi-fungsi-manajemen-poac.html ____. “Role of The Individual”. 2014. http://www.thecqi.org/Knowledge-Hub/Knowledgeportal/Interactions-of-organisations-and-people/Role-of-the-individual/ ____.”Example SWOT Analysis”. 2013. http://www.business.old.gov.au/business/starting/market-customer-research/swotanalysis/axample-swot-analysis Business Simulation FINAL REPORT ____.”SWOT Analysis Matrix Diagrams”. 2014. http://www.conceptdraw.com/How-ToGuide/swot-example 6 6