Vision of HANKYU HANSHIN EXPRESS

Vision
Vision of HANKYU HANSHIN EXPRESS
To meet customers’ logistics strategies, HANKYU HANSHIN
EXPRESS aims to be a global logistics provider that leads international logistics, with (1) capabilities to build up an advanced logistics information system, (2) individual work capabilities in the
advanced logistics process, and (3) an advanced global network,
and also by making full use of a state-of-the-art IT system.
HANKYU HANSHIN EXPRESS GROUP - Corporate Philosophy and Code of Conduct
Corporate Philosophy
Management Philosophy
Code of Conduct
We will create new values through
1) We walk hand in hand with our
customers.
1) Carefully comply with the laws, we
carry out our business activities from
the standpoint of our customers.
2) We aim to be a company group
filled with creative intelligence and
vitality.
2) Having a high degree of originality,
we provide services we can take
proud in as professionals.
3) We bring contentment and affluence to employees.
3) Respecting individual dignity, we
make our place of work comfortable
and equitable.
the exchange of people and international logistics, and thereby contribute to the development of an affluent
and peaceful society.
HANKYU HANSHIN EXPRESS has obtained ISO9001,ISO14001,ISO13485,ISO/ IEC27001 certifications in a wide variety of fields.
Based on this, we provide high-quality, reliable services to customers.
Global Network
Meeting Diversified Needs
in the Contemporary Business Climate with Global Network
It is no exaggeration to say that it is logistics strategies based on an international standpoint that hold the key to success in globalizing corporate activities. To meet swiftly market needs in each country and region, HANKYU
HANSHIN EXPRESS has established a five-polar organizational setup Japan, U.S.A., Europe, East Asia and ASEAN - and has set up overseas subsidiaries and representative offices in various parts of the world. Utilizing this
global network, experienced staffers produce seamless and multilateral
transport services by combining air and maritime transportation systems.
Also with well-developed customs clearance, custody/storage, distribution
and logistics consulting services, we contribute to further development of
our customers’ overseas business operations.
ROTTERDAM
AMSTERDAM
DUSSELDORF
LONDON
PARIS
MILAN
MOSCOW
FRANKFURT
PRAHA
VIENNA
INCHEON
SEOUL
BEIJING
BRUSSELS
GUANGZHOU
DELHI
DUBAI
MUMBAI
BANGKOK
HANOI
CHENNAI
PENANG
BANGALORE PORT KLANG
KUALA LUMPUR
SAN FRANCISCO
LOS ANGELES
SAN DIEGO
BUSAN
KAOHSIUNG
LAEM CHABANG
CHIANG MAI
BUTTER WORTH
DETROIT
SEATTLE
BUCHEON
SHANGHAI
TAIPEI
HONG KONG
MANILA
CHICAGO
NEW YORK
CINCINNATI
NASHVILLE
DALLAS
ATLANTA
McALLEN
HOUSTON
CEBU
HO CHI MINH
PASIR GUDANG
JOHOR BAHRU
SINGAPORE
JAKARTA
Subsidiary HQ
Branch
Representative Office
Hankyu Hanshin Office
Tangshan
Beijing
Shenyang
Dalian
Tianjin
Secure transport network covering all areas of China
In the fast-growing, vast Chinese market, we have established a transport
network linking Japan and China by utilizing the network of the Sinotrans
group, which has a partnership with our 23 hub locations. Our transport
network covers all areas of China - from coastal to inland regions. On top of
this, we have set up VMI (vender managed inventory) warehouses in the
Shanghai Waigaoqiao Bonded Logistics Zone which have enabled us to offer
JIT (just-in-time) storage and delivery services.
Chengdu
Wuhan
Chongqing
Yantai
Kansai
Qingdao
Fukuoka
Nanjing Suzhou
Wuxi
Shanghai
Hangzhou Ningbo
Dongguan
Shenzhen Fuzhou
Xiamen
Guangzhou
Sha Tin
Hongkong
TORONTO
Narita
Nagoya
Total Logistics
Producing Custom-Made Logistics
as a Good Business Partner
We have an advanced information network and a global network.
Also we are proud of sophisticated warehouses and a wide
variety of air, maritime and land transport modes in our hub locations both in Japan and abroad. With efficiently combined custom-made logistics, HANKYU HANSHIN EXPRESS optimizes
SCM (supply chain management), backs up business activities
and strongly supports efforts to reduce costs and boost opportunities for expanding profit by our customers.
ranging from special container transport service
to conventional ship-based transport, export/
import customs clearance and logistics consulting services. Based on the network involving our
subsidiaries and business partners in various
parts of the world, we also provide a variety of
regular independent consolidation services.
cutting-edge IT. They realize high-quality, speedy
operations for our customers in custody/storage
at high-performance warehouses, distribution
processing and delivery.
Air Cargo
We became Japan’s first IATA cargo agent in
1948 when we launched into the international air
cargo transport business. We have since steadily
strengthened our brand name through delivery of
cargo to our customers around the globe. With
track record and know-how that have been
amassed over the past half a century, we offer
fine, seamless services from starting points to
final destinations. As a result, we have won a
strong faith from our customers. In overseas
markets as well, we offer speedy, safe door-todoor services through our subsidiaries and business partners.
Domestic Transport
A group company and a well-experienced specialist in domestic transport, HANKYU HANSHIN
LOGI-PARTNERS exclusively handles domestic
cargo transport and warehouse storage. The
company arranges for optimal delivery through
seamless transport of cargo to/from various
locations in Japan.
Logistics
Our experts with advanced logistics consulting
capabilities propose solutions from the standpoint of our customers by making full use of
Ocean Cargo
Just like air cargo transport, our experienced
staffers offer ocean-cargo transport services that
are best suited to the needs of our customers. In
addition to general container transport (LCL/FCL)
services, we offer a wide variety of services
Customs Clearance
We are also proud of our services for customs
clearance that is indispensable for exports and
imports. Accurate, quick clearance services are
provided by more than 300 specialists who have
obtained the business license of customs brokers
from six customs commissioners in a total of 16
locations across Japan.
Specified Bonded Approved Operator System
(Japanese version of AEO)
It is the system in order to realize both ensuring
security and promoting efficiency in international
logistics, the customs chief approves operator
who maintains conditions satisfying security
management and well-organized compliance.
HANKYU HANSHIN EXPRESS has received this
approval in 2009 and enabled to offer better
security and more reliable services to customers
under this system.
System Solution
Sharing a Variety of Information at a Global Level
Managing Logistics Strategies with Advanced Information System
It is the Hankyu Hanshin Global System, an advanced information system that provides
support behind efforts to make corporate management more efficient from the angle of
“logistics information strategy.” By linking the two functions of controlling inventories and
the progress in transport, this system visualizes the track of customers’ cargo movement
at the minimum control unit level. Also, it responds just in time to logistics information
needs such as “when, where, what and how many” cargoes are transported. It is HANKYU
HANSHIN EXPRESS that has taken the lead in introducing IT in the logistics field. We
continue to propose logistics systems that are best fitted for our customers’ advanced
business strategies by making full use of cutting-edge technologies. By doing so, we help
our customers build up global supply chains.
Transport
progress
management
■Hankyu Hanshin Global System
Order
progress
management
Visibility
Customer &
User
operations
interface
Vender
managed
inventory
Hankyu Hanshin Global System
This system interlinks an operation system at each
hub location of the Hankyu Global Network, warehouse control systems that have been commonly
introduced on a global scale, and Web systems. It
is a comprehensive logistics system of HANKYU
HANSHIN EXPRESS that controls and visualizes
the whole process of logistics by interfacing the
logistics industry's systems and those of our customers.
Providing Most Appropriate Services
to Customers with Fine,
Accurate Logistics Control
We have established most appropriate logistics
services by controlling the state of inventories and
transport in the process from cargo receipts to
delivery to final users in units of minimum packs or
pieces of products. To provide higher-quality distribution and tracking services, we are also conducting key management by numbering our individual customers. With accurate data control that
makes full use of EDI and automatic recognition
systems, we finely respond to our customers'
needs.
Customer
Customer
support
interface
HOST COMPUTER
HICOS
RMA
management
Customs
information
management
Overseas
subsidiaries
Operation
processing
interface
CCS
EUROPE
NACCS
JAPAN
AMERICA
ASIA
Global System Network
ISO/IEC27001-Based Reliable,
Safe Security System
HANKYU HANSHIN EXPRESS adopted the region
satellite formula for its system network. To grasp
the state of inventories and the track of cargo
transport real time globally, we have set up satellite hubs in Asia, Europe, North and South America,
and Japan. By linking these hubs through a
network, we have achieved accurate and efficient
logistics control.
We have obtained ISO/IEC27001 Certification on
information system an international standard concerning
information
security
management
systems. We forestall leakage and falsification of
important information on our customers and
prevent our system from going down. Also, we
have made assurance doubly sure in the event
that our system goes down.
HICOS : Hankyu Hanshin International Cargo Operation System
NACCS : Nippon Automated Cargo and Port Consolidated System
C C S : Cargo Community System
ISO/IEC27001
information security management system
Facilities
Large-Scale, Sophisticated Logistics Hubs
Make Total Logistics Possible
To support customers’ total logistics, HANKYU HANSHIN
EXPRESS owns warehouses in Narita, Baraki and Osaka Nanko.
With a high-quality logistics control system and sophisticated
warehouses, we offer a variety of services ranging from cargo
pickup to custody, delivery, sorting and distribution processing.
On top of export/import cargo handling, we provide JIT, VMI, SCM
and other logistics services to meet diversified needs of customers. We are fully prepared to appropriately handle cargo in all of
our locations as well as in hub locations in Tokyo, Nagoya and
Osaka.
Narita Cargo Terminal
Narita Cargo Center
65-3, Kayama-shinden, Shibayama-machi, Sanbu-gun, Chiba-pref. 289-1061 Japan
This cargo terminal opened in
August 2009. Located near Narita
airport, it has two ULD lifters and
cold-storage facilities. It is a cutting-edge hub terminal with a
customs clearance office in its
annex in a 14,800-sqm AEO
bonded warehouse. We have also
opened Narita Brand Center to
comprehensively support customers' brand strategies with
bonded 3PL functions. We meet
all kinds of logistics needs with
high-quality services.
795-15, Aza Shikanohara, Iizasa, Tako-cho, Katori-gun, Chiba-pref. 289-2231 Japan
Located in an advanta113
geous spot about a
Airport Terminal 2 Sta.
44
51
15-minute drive Narita
by Cargo
carCenter
Shin-kuko
79
this
Interchange from Narita airport,
Narita Int'l Airport is a hub terminal, comNarita Cargo Terminal
ShibayamaChiyoda
Sta. two large buildposed of
296
ings. There are coldstorage
and
fixed
temperature/moisture warehouses in a
13,000-sqm space. These warehouses
are equipped with cutting-edge facilities such as full air conditioners, Tantioz
Chidoricho Interchange
aiLin
static/dust-free floors and camerae
R357
Wangan
Expwy.
equipped security
systems.
We offer sophisticated
logistics services as we have been authorized to manufacture medical equipment and obtained ISO13485 CerBaraki
Interchange
tification.
44
51
113
Narita
Cargo Terminal
ShibayamaChiyoda Sta.
296
Airport Terminal 2 Sta.
44
ine
Narita
Interchange
Narita Cargo Center
Shin-kuko
Interchange
【ULD】Unit Load Device　This is the collective term of containers and other
devices that are hauled onto aircraft and those devices that are used for that purpose.
Narita
Int'l Airport
【AEO】Authorized Economic Operators　This system has a dual
purpose
of ensuring security and smoothing international trade through a partnership between the private sector and customs.
HACT
Cargo Terminal
The operators are required to comply with relevant laws and ordinances and maintainNarita
set security
levels.
ShibayamaChiyoda
Sta.
【3PL】Third Party Logistics　This means that shippers consign the whole296process
from design/buildup
of logistics strategies to their operations to third-party logistics operators.
Nish
ifuna
o Ex
pwy.
79
FutamataShinmachi Sta.
To Narita
Baraki Cargo Center
yo
ine
To To
k
Ke
kyo
ai-
kyo
e
kyo
ifuna
pwy.
ifuna
To Narita
bash
i Sta
.
To Chiba
osquare
To Cosm
Keiy
FutamataShinmachi Sta.
To Narita
ekoen
To Sumino
Hanshin Expwy.
Osaka wangan-Line
o Ex
HACT
.
Keiy
Nish
Nankokita
Interchange
To Minato-Ohashi
i Sta
o Ex
Baraki
Interchange
FutamataShinmachi Sta.
bash
pwy.
HACT
Ware house
Baraki
Interchange
Nish
Hirabayashi Bridge
Customs
HOCT
To T
o
e
-Lin
Wangan Expwy.
4-11-93 Nanko Higashi, Suminoe-ku, Osaka-pref. 559-0031 Japan
Lin
To To
iyo
Ke
R357
To Chiba
To T
o
ne
-Li
iyo
Chidoricho Interchange
.
-L
2526-42 Baraki, Ichikawa,
Chiba-pref.
272-0004 Japan
Wangan
Expwy.
To
z
i Sta
To
Osaka
Cargo Terminal
za
i
Chidoricho Interchange
R357
bash
Keiy
51
-L
iyo
79
Narita Int'l Airport
Ke
Narita Cargo Center
Shin-kuko
Interchange
To T
oky
o
Airport Terminal 2 Sta.
To To
113
Narita
Interchange
kyo
Narita
Interchange
.
rminal Sta
NEW TRAM
Ferry-Te
Ferry-Terminal
Porttown higashi Sta.
To Chiba
This cargo center is located midway between Narita airport and central Tokyo. It is
With a total warehouse space of 6,630 sqm, this five-story cargo terminal is a
thus a geographically advantageous logistics center. In a 4,500-sqm dust-proof
large-scale one covering logistics in the Kansai area in western Japan. Controlled
storing space, there are fixed temperature/moisture warehouses and a warehouse
by a cutting-edge security system, it houses fixed temperature/moisture dustfor valuable items, enabling the cargo center to meet diversified customer
needs Hirabayashi Bridge
proof warehouses and a warehouse for valuable items. The cargo center is located
Customs
HOCT
ranging from custody to sorting, delivery and distribution processing.
in Osaka Nanko, a 40-minute drive away by car from Kansai International Airport.
Hirabayashi Bridge
Ware house
Customs
HOCT
It offers high value-added services.
Ware house
To Minato-Ohashi
To Minato-Ohashi
Nankokita
Interchange
Nankokita
Interchange
Hanshin Expwy.
Osaka wangan-Line
Hanshin Expwy.
Osaka wangan-Line
ekoen
To Sumino
ekoen
To Sumino
l Sta.
ry-Termina
Corporate Data
Company Name
HANKYU HANSHIN EXPRESS Co., Ltd.
Address (Head Office)
2-5-25 Umeda,Kita-ku,Osaka 530-0001 Japan
Capital Authorized
JPY360,000,000
Contact Address
KHD Tokyo Bldg. 7/F,
3-3-9, Shinbashi, Minato-ku, Tokyo 105-0004 Japan
Workforce
Japan
1,027
Overseas (including loan employees from Japan)
2,011
Total
3,038
As of October 1, 2011
Main Shareholder:
Hankyu Hanshin Express Holdings Corporation
Main Corresponding Banks
Bank of Tokyo-Mitsubishi UFJ
Sumitomo Mitsui Banking Corporation
Granted Certification:
ISO9001 (quality management system)
ISO13485 (medical equipment quality management)
ISO/IEC27001 ( information security management system)
ISO14001 (environmental management system)
AEO (specified bonded approved operator)
Main Associations' Membership
International Air Transport Association (IATA)
Japan International Freight Forwarders Association (JIFFA)
Japan Aircargo Forwarders Association (JAFA)
Customs Brokers Associations (Tokyo, Yokohama, Nagoya, Osaka, Kobe, Moji)
Japan Tariff Association
Affiliated Company
Hankyu Hanshin Logi-Partners
Sky Packing
Local subsidiaries at overseas