What did we learn? - FloridaDisaster.org

What did we learn?
Debby, Isaac, Sandy and
Public-Private Sector Logistics
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Introductions
Setting the Stage
State of Florida – Chuck Hagan, FL Logistics
Trucking – Mike Fedorczyk, Landstar
Retail – Bob Walmsley, Publix
Q&A
Setting the Stage – Logistics in Florida
• Infrastructure
• 12,000+ miles of highway
• 15 seaports
• 19 airports
• Economy
• ½ million+ jobs (7.4%)
• 20% of exporters based in FL
• 623 MM tons of freight
• 2012 Exports $90B
• 2012 Imports $ 72B
Source: Enterprise Florida
Setting the Stage – 2012 Storms
• Debby, Isaac, Sandy
• Impacts
• Whole Community Response
• Infrastructure
• Transportation – Damages, Debris
• Power
• Communications
• Economy
• RNC
Setting the Stage – Fragile Supply Chains
• Just in time inventory
• Economic downturn
• Sourcing strategies
• Faulty demand signals
• Last mile
• What happens when Supply Chains FAIL?
Q&A
Emergency
Transportation
Services Projects
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Corporate Overview
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Corporate Sales $2.65 billion
Landstar Transportation Logistics
Landstar
Landstar
Landstar
Express America
Operating income $183 million
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Employees - 1,291
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Independent Agents – 1,428
Global Logistics
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Business Capacity Owners – 7,871
Supply Chain Solutions
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Contracts with over 28,495 3rd Party
Capacity Providers
Ligon
Landstar Inway
Ranger Landstar Gemini
Landstar
Landstar
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Corporate Headquarters
Jacksonville, Florida
Motor Carriers, Railroads, Ocean
Lines & Airlines
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Warehouse Space - 63 facilities & 21.5
Million Square Feet Nationwide
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Publicly Traded on NASDAQ market –
LSTR
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Dow Jones Transportation Index
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Past Performance
• Landstar provides transportation and
logistics services to NGO, state, and
Federal agencies providing support
functions under ESF #1, ESF #6 and ESF
#7 of the National Response
Framework
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Recognition For Distinguished Service
Secretary N. Mineta,
DOT, Recognized
Landstar Operators as
Unsung Hero's of
Hurricane Katrina
Landstar President &
CEO Henry Gerkens
Honored in Washington
for Distinguished
Service During
Hurricane Katrina & Rita
by Secretary N. Mineta
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Emergency Operations Center
Experienced & Dedicated Professionals
 Concurrent staff operations and Task
Management System updates in Jacksonville, FL
and Rockford, IL
 Fully Staffed by
Landstar personnel,
24x7x365
 Experienced and trained staff to direct drivers and
service providers under state and federal emergency
situation
 Provides overall situational awareness for each state
or Federal agency
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Truckload Motor Freight Service
• Exclusive-use – USA & Canada
• Dry Van and Refrigerated Service
• Specialized and Heavy-Haul Trailers –
Landoll, RGN
Utilizing Landstar
Transportation Logistics
operating companies and
other carefully qualified,
experienced carriers.
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Truck and/or Tractor Shuttle
Service
• Lease a truck and professional
driver to haul as needed between
mobilization center, staging area,
and points of distribution.
Air Freight or Passenger
Charter Service
• CONUS-48, AK, HI, PR, US
territories & foreign points.
• The right size aircraft to meet
your schedule
• Loading & unloading, Doorto-Door service
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Trailers, Material Handling
Equipment and Services
• Lease dry van, refrigerated,
specialized trailers, and material
handling equipment
• Maintenance and fueling of trailer
equipment at staging areas
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Mobile Home and
Travel Trailer Transport
• Landstar Heavy Haul
Qualified Business
Capacity Owner Fleet
• Brokerage with quality
carriers
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Warehouse and Cross-Dock Operations
• Temporarily operate a warehouse in the state
• MEMA contract
• Track inbound shipments from vendors
• Track outbound trucks to Staging Area or case
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Task Management System
Transportation management system designed to track all the
shipments and services ordered for emergency response!
• Event-wide transportation
situational awareness
• Every shipment on every task is
tracked in 2-4 hour intervals
around the clock
• Detailed pro-active
communications with your EOC,
vendor, and the POD
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Task Management System
Main Features
• Web-Based Tracking & Reporting
– View reports at the Task level and
individual truck or shipment details
– Summary and detail reports by location
or commodity
• Track by Event
• View all shipments under each Task
• View tracking details of each shipment
• Summary and detail reports by View shipments inbound by location: POD,
LSA, FOSA
• Track trucks, trailers, and other equipment
• Track commodities by location
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Web-Based Tracking & Reporting
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GPS Trailer Tracking & Reporting
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GPS “Breadcrumb” Trailer Position Reports
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Trailer Geo-fencing for Staging Areas or Event Site
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WHAT HAVE WE LEARNED FROM
PRIOR DISASTER EVENTS?
The Florida approach towards unified
logistics planning . . .
One Team . . . One Mission
Chuck Hagan, State Logistics Chief
[email protected]
Mission – First 72-Hours
Secure
Search
Stabilize
Get in early and GO BIG!
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Federal
State Emergency
Response Team
Who has the
most resources?
Local Government
First Responders
Non Government Organizations
(Red Cross, Salvation Arm y, VOADs)
Families / Local Businesses
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Logistics Feasibility Study
• Since November 2001, the Florida Division of Emergency Management have
met with wholesale, industrial and retailers representing various sectors of the
industry including grocers, pharmacies, home improvement and general
merchandisers as well as the private transportation industry.
• Those associations and retailers
included the following:
– Publix
– Albertsons
– Winn Dixie
– Kash ‘n Karry
– Harvey’s Groceries
– Sweetbay
– Wal-Mart / Sam’s Club
– Target
– K-Mart
– Costco
– Home Depot
– Lowes
– Ace Hardware
– DHL
– CVS Pharmacy
FedEx
UPS
Walgreens
Cheney Brothers
US Foods
Sysco Foods
Sears
Bealls
Florida Retail Federation
Florida Restaurant and Lodging Association
Florida Banker Association
Florida Petroleum Marketers and
Convenience Store Association’s
– Florida Reality Board
– American Logistics Aid Network
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Logistics Feasibility Study
• The following set of operational standards were provided for adoption by
retail establishments – Participate and coordinate with the Business and Industry Emergency
Support Function (ESF) 18 liaison at the county and/or the state
emergency operations center.
– Through Business and Industry ESF-18, request that local emergency
management offices designate a business liaison that will work in
exempting retail establishments at those levels of government.
– Retailers working through the local emergency operations center
would have local governments identify key retailers and provide access
cards or procedures that allow their staff and suppliers access back
into the impacted areas.
– Retailers should issue photo ID for their employees to
assist in reentry post event. State will assist with generic
reentry placard, subject to acceptance by county sheriff /
government.
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Current Vehicle and Contract Trucking Passes
HURRICANE IRENE
B ILL SMITH
WAL MART
TAMPA
HILLSBOROUGH
07/11
10/11
MANAGER
FL:
123ABC
PASS MANAGED BY THE
FLORIDA RETAIL
FEDERATION
BOTTLED WATER
PASS AND CREDENTIALS
MANAGED BY FDEM FOR
CONTRACT TRUCKING
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State Logistics Response Center
Orlando, FL
State Logistics Response Center
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200, 000 Sq. Feet – Climate Controlled Warehouse
18,000 Sq. Feet – Logistics Management Center
27 Loading Docks (Crossdock)
Heliport
1,296 trailer loads of resources on hand
• 500 trailers bottled water
• 1,078,000 shelf stable meals
• 45,047 tarps
• 7,080 cots and bedding kits
• 350,000 hygiene kits
• 14 FNSS Medical Support caches
• Tactical Support Packages
• FEMORS Package
EVENT OCCURS
Total Asset Visibility Processes
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Critical Takeaway Actions
• Collaboration at Local Level between retailers and county
emergency management office
– Joint preplanning furthers relationships and defines responsibilities
– Addressing critical supply needs –
• Ability to restock stores from DC’s
• Excess resources available for emergency response
– Store Status updates
– Assist county in determining where best to establish distribution
and other relief sites
– Reentry Procedures (Typically a 3-phase program)
• Collaboration at State Level on store status
• RED = CLOSED
• YELLOW = OPEN WITH CONDITIONS
• GREEN = FULLY OPERATIONAL
– Corporate web site linked to FDEM web site for public to find
who is open closest to them
– Avoids duplication of benefits
• Fuel
– Local identification of participating fuel retailers and truck stops
participating in the Florida Disaster Motor Fuel Supplier Program
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Collaboration Is Critical
Everyone Must Be Part Of The Team
One Team . . . One Mission
www.FloridaDisaster.org