Installation, Warranty, Care and Maintenance

Installation, Warranty, Care and Maintenance
Why StrataMax™?
cardboard tube. Distortions will generally not disappear or shrink out
on their own. Sheet must be lying flat at time of installation.
• Just prior to installation, lay flooring out flat to acclimate to conditions
and allow the roll-up stresses to relax.
• T
he most durable, stain-resistant and buckle-resistant loose-lay floor on
the market!
• S eams must be double cut, net, with no fullness. Do not straight edge
and butt seams. Do not stretch or compress at seams as this will lead
to small buckles.
• The
performance of a traditional glue-down felt floor with the ease of
a loose-lay installation
• A
revolutionary product that:
- Resists buckling or tunneling from temperature changes when installed
properly
- Installs easily with modified loose-lay installation – easy in, easy out,
saves time and money
• D
o not compress the edges of the sheet in any way when installing
other flooring materials next to the StrataMax. Installation of carpet,
metal strips and other transition moldings should not push fullness into
the flooring.
• A
lways protect from rolling loads from other trades and replacement
and/or movement of appliances.
• C
leanSweep® High Performance Wear Layer
- Provides best-in-class stain performance, including asphalt driveway
sealer and rubber-backed mats
- Offers excellent scratch resistance
- Patented, high-performance urethane coating makes floors easy to
clean; keeps the floor looking new longer
StrataMax flooring can also be installed as a traditional, fully adhered floor using
S-288 Flooring Adhesive. Do not use fully adhered method directly over
suspended single-layer wood subfloor systems. S-288 is applied with the
fine notching of an Armstrong trowel having notches 1/32″ deep x 1/16″ wide x
5/64″ apart. Over nonporous surfaces such as existing resilient flooring and
embossing levelers, allow enough open time for the adhesive to dry until tacky
with no transfer to the finger (Dry-to-Touch) before placing the flooring into it.
Over porous surfaces such as concrete and wood, allow the adhesive enough
time to thicken slightly, but not become completely dry to the touch.
• M
asterWorks Technology® provides unsurpassed realism creating the
most beautiful floors
•
oughGuard® II technology
T
- 70% stone composite bottom layer creates an incredibly durable
loose-lay floor
- Surprising flexibility reduces installation time and minimizes errors
Use the full spread method over approved underlayments for
the following conditions:
• Net fit installation is required.
Floor Care Recommendations
Floor Protectors
n Floor protectors
evenly distribute
furniture weight
and help prevent
indentations from
forming on your
vinyl floor.
Low Gloss/Poco Brillo
S-564 Seam Coating Kit
Kit para recubrimiento de juntas de S-564
S-585
S-591
DANGER
PELIGRO
S-593
S-570
Seam Coating Kit
n Protects seams
from dirt and wear.
n Use S-564 Seam
Coating Kit for
semi-gloss or
low-gloss floors.
• S ingle-layer wood subfloors (OSB, plywood) do not meet the conditions
specified in the Suitable Substrate section below.
• T
he job site and the StrataMax are not environmentally conditioned as
recommended in Job Conditions section below.
New Beginning ®
Resilient
Deep Cleaning
Floor Stripper
n For all vinyl floors
n Solves tough
cleaning problems
• Excessive moisture or temperature swings will occur after the installation.
• Seasonal use or vacation homes.
• Rooms with floor drains, or, no stairs.
• S trataMax has minor distortions from storage, shipping or handling that
prevent it from lying flat without the use of adhesive.
Once ’n Done ®
Resilient
& Ceramic
Floor Cleaner
n No-rinse floor
cleaner for no-wax
vinyl, ceramic, and
laminate floors
Suitable Substrates
All substrates listed below must be properly prepared and meet certain
requirements. There may be other exceptions and special conditions
for these substrates to be suitable for the StrataMax Installation System.
(Refer to the Subfloors and Underlayment section of the Armstrong
Guaranteed Installation Systems manual, F-5061, for more details, or visit
www.floorexpert.com.)
•
•
•
•
•
Satinkeeper ®
Resilient Low
Gloss Floor Finish
n For all vinyl floors
n Restores shine to
older floors
oncrete (on all grade levels)
C
Approved suspended wood underlayments
Single-layer, fully adhered, existing resilient floors
Ceramic tile, terrazzo, marble
Polymeric poured (seamless) floors
StrataMax™, because of its unique structure and design, can also be
installed directly over suspended single-layer wood subfloors such as
plywood or oriented strand board (OSB) when using the modified
loose-lay method. The subfloor system must be designed to meet
or exceed applicable building codes with a minimum of 18″ wellventilated air space below. It must be installed according to the subfloor
manufacturer’s recommendations. The moisture content must be 13% or
less for direct installation of StrataMax. The subfloor panels must have a
smooth, sanded face and show no swelling of edges or surface due to
exposure to weather conditions or construction traffic. “Base grade”
subfloor panels are not recommended as they generally do not provide a
sanded face or the moisture resistance of “better” and “best” grade panels.
The panels can not be contaminated by staining agents. Otherwise, an
additional 1/4″ or thicker underlayment is recommended.
Installation Instructions
General Information
StrataMax™ flooring can be installed by two installation methods. It is
designed as a floating floor when installed by the modified loose-lay
installation method using only acrylic double-face tape under the seams.
The modified loose-lay method requires that the flooring be cut to 1/8″
to 3/16″ away from all vertical surfaces such as walls, cabinets, pipes, etc.
This gap must then be filled and the edges sealed with a good quality
siliconized or acrylic caulk.
Single-layer wood subfloors increase the potential for staining from the
panel components, coated nails, construction adhesives, spills, overspray
and show-through from texture and mechanical or water damage when
resilient flooring is installed directly over them.
(See Comments and Precautions Section.)
Keys to Successful Modified Loose-lay
Installation of StrataMax
• P
roper conditioning of both the job site and the flooring is necessary.
StrataMax should not be exposed to sudden changes in temperature
and moisture/humidity.
Armstrong cannot be responsible for:
• Joint or texture show-through
• Tunneling and ridging over board joints
• S tore, transport and handle StrataMax so as to prevent any sharp
creases or other distortions in the sheet. Always roll face-out on a
2
Room Preparation
• D
iscoloration from stain sources in the panel, regardless of
the type of panel used
Remove baseboard, quarter round moldings, wall base, appliances and
furniture from room. For best results, the decorative trim and jamb
moldings at doorways should be under cut to allow flooring to slip
underneath. After preparation work, sweep and vacuum the entire work
area to remove all dust and debris. Check the substrate for smoothness,
cleanliness, loose boards or squeaks and correct as necessary.
• P
roblems caused by local climate conditions, basement wall
and subfloor construction, or improper installation
Do not install over:
• Particleboard, or waferboard panels
• Existing resilient tile floors that are below grade
Procedure
• Existing cushion-backed vinyl flooring
StrataMax™ flooring is designed for modified loose-lay installation
using acrylic double-face tape only at seams and other critical areas. In
bathrooms, tape should be used to secure the flooring in front of tubs
and shower enclosures. Other critical areas could be a doorway where
trim cannot be used to cover an exposed edge or an area in the kitchen
with a heavy movable appliance. Do not use the tape around the
entire perimeter of the room.
• Carpet
• Hardwood flooring that has been installed directly over concrete
Job Conditions
• A
ll substrates must be sound, dry, clean, smooth, and free from
excessive moisture or alkali. Remove dirt, paint, varnish, wax, oils,
solvents, other foreign matter and containments that could cause
staining or interfere with a good bond.
StrataMax flooring should be cut approximately 1/8″ to 3/16″ away from
all vertical surfaces such as walls, cabinets, pipes, etc. This will prevent any
fullness around the perimeter of the room and also provide a small gap
where caulk must be used to seal the edges to prevent moisture from
getting underneath the new flooring. All edges must be sealed with a
good quality siliconized or acrylic caulk, even in areas where trim
moldings or vinyl wall base will be put on top. StrataMax flooring should
not be cut full or snug. Make sure all areas are lying flat before applying
caulk in the perimeter gap.
• D
o not use products containing petroleum solvents or citrus oils to
prepare substrates as they can cause staining and expansion of the
new flooring.
• In renovation or remodel work, remove any existing adhesive residue*
so that 100% of the overall area of the original substrate is exposed.
• W
hen fully adhering StrataMax flooring over an existing resilient floor,
use S-199 One-Part Embossing Leveler or S-194 Patch, Underlayment
& Embossing Leveler/S-195 Underlayment Additive to fill and smooth
any embossing in the old floor.
Seams
If a seam is required in a primary part of the room, it should be made
after the product has been rough cut and is lying flat in proper position
in the room but prior to final cutting and fitting around the perimeter.
Overlap the selvage edges of both pieces of flooring so that the proper
pattern match is achieved. Then, carefully fold back the seam edges
without shifting the sheets, so that a strip of scrap material can be placed
under the product where the seam will be cut. This will save your knife
blade and prevent scoring the substrate directly beneath the seam.
Reposition the two edges, ensuring a good pattern match.
• W
ith modified loose-lay method, typical embossing of rotogravure
floors (less than 3/16″ wide and less than 1/32″ deep) would not show
through and would certainly not cause performance problems. Deeper
embossing such as on old inlaid Designer Solarian floors, deeply
embossed tile floors, and ceramic tile grout joints should be leveled
even for the loose-lay method.
• T
he area to receive resilient flooring and the flooring materials and
adhesives should be maintained at a minimum of 65° F (18° C) for
48 hours before installation, during installation, and 48 hours after
completion. Maintain a minimum temperature of 55° F (13° C)
thereafter.
Seams must be double-cut. Straight edge and butt method of seaming
is not recommended for this product. The seams of StrataMax™ flooring
should not be stretched or compressed to obtain pattern match as it will
create buckles in the flooring adjacent to seams.
• F or concrete subfloors, the water vapor emission level must be
5 lbs. /1000 sq.ft./24 hours, or less, as determined by calcium chloride
testing. If subfloor moisture vapor transmission levels exceed the
recommended limit, the concrete must be allowed to dry-out prior to
installing the floor. (See Comments and Precautions Section.)
Use a sharp utility knife with a straightedge as a guide to double-cut
through both pieces of material. Most patterns will have a grout line
where the seam should be cut. Hold the knife blade vertical, at a 90
degree angle to the floor when cutting the seam, to ensure a straight,
clean cut.
• F or wood subfloors and underlayments, the moisture content
must be 13% , or less.
Fold back one side of the cut seam and remove the scrap material and
selvage. Mark a pencil line on the substrate along the seam to be used as
a reference for positioning the acrylic double-face tape. Install the tape
centering it under the seam. Use a hand roller or clean cloth to press it
against the substrate. Peel the release layer off of the tape and begin to
carefully reposition the two sides of the seam on top of the tape. (On
long seams it may be easier to just remove a portion of the release layer
at a time until you are sure the seam is falling back into position properly.)
When both sides of the seam are properly positioned on top of the tape,
use a hand roller to ensure a complete bond.
• R
adiant heated substrates must not exceed a maximum surface
temperature of 85° F (29° C).
* WARNING: EXISTING IN-PLACE RESILIENT FLOOR
COVERING AND ASPHALTIC ADHESIVES. DO NOT SAND,
DRY SWEEP, DRY SCRAPE, DRILL, SAW, BEADBLAST, OR
MECHANICALLY CHIP OR PULVERIZE EXISTING RESILIENT
FLOORING, BACKING, LINING FELT, ASPHALTIC
“CUTBACK” ADHESIVE, OR OTHER ADHESIVE.
Use only acrylic double-face tape intended for use with vinyl flooring.
Ordinary carpet tapes may “telegraph” through and also cause vinyl
discoloration.
These existing in-place products may contain asbestos fibers and/or
crystalline silica.
Avoid creating dust. Inhalation of such dust is a cancer and respiratory
tract hazard.
Seams must be coated using the S-564 Low Gloss Seam Coating Kit at
the completion of the installation. Follow directions included in the kit
and protect the coating from traffic until cured.
Smoking by individuals exposed to asbestos fibers greatly increases the
risk of serious bodily harm.
Note: At the installer’s discretion, a 4″ to 6″ width band of S-288 Flooring
Adhesive can be used in place of the acrylic tape underneath seams and in front
of tub and shower enclosures, etc.
Unless positively certain that the existing in-place product is a
non-asbestos-containing material, you must presume it contains asbestos.
Regulations may require that the material be tested to determine
asbestos content and may govern removal and disposal of material.
Finishing the Installation
Replace moldings and install vinyl wall base as needed. Leave a slight
clearance between the flooring and the bottom of the molding.
Nail molding into the wall, not into the floor.
See current edition of the Resilient Floor Covering Institute (RFCI)
publication Recommended Work Practices for Removal of Resilient Floor
Coverings for instructions on removing all resilient floor covering
structures or contact your retailer or Armstrong World Industries, Inc.
1 800 233 3823.
When replacing appliances, or whenever moving heavy furniture over the
flooring, place a wood panel under the object. Without moving the panel,
slide or roll the object over it. Follow with additional panels as needed.
This prevents scratches, tears or buckling of the flooring material.
The floor covering or adhesive in this package does not contain asbestos.
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Comments and Precautions
• Vinyl
flooring, like other types of smooth floors, can become slippery
when wet. Allow time for floor to dry after washing. Immediately wipe
up wet areas from spills, foreign substances, or wet feet.
Keys to Successful Modified Loose-Lay Installation over OSB:
• Not all subfloors will be suitable for direct installation. The builder basic
panel is generally not sanded and will have poor resistance to moisture
exposure leading to swollen edges, flake pops, and general gauge and
fastener issues.
Warranty
Warranty Requirements
• Use subfloors with a smooth sanded face and properly installed with
recommended joint spacing. Most boards are designed to have 1/8″ gap
at joints.
Proper installation plays a key role in the performance of Armstrong
floors. Installation defects are not covered by our warranty and are
the responsibility of your installer. Armstrong floors should be installed
according to the Armstrong Guaranteed Installation System. This means
that Armstrong installation products specifically designed for Armstrong
floors should be used when installing Armstrong floors.
If the Armstrong Guaranteed Installation System is followed, we
guarantee that, for the specified warranty period, from the date of
purchase:
• The floor edges won’t curl
• The floor seams won’t open
• The floor will stay bonded
• The floor will not buckle or tunnel under normal seasonal changes
occuring in an owner occupied home*
• Armstrong adhesives, underlayments and seam treatments won’t stain
the floor
• The floor will not crack over underlayment joints
• No staining agents such as plumber’s primer or construction adhesives
on surface.
• T here is concern that because StrataMax™ can go over subflooring
and can have cabinets placed on top, that shortcuts may be taken.
• Take no short cuts in timing of installation or conditioning the home.
Follow standard vinyl recommendations for conditioning of both job site
and flooring materials.
• StrataMax should not be exposed to sudden changes in temperature
and moisture/humidity. The site needs to be closed in with HVAC
operating. In new construction, don’t power wash the basement and
introduce excessive moisture to the subfloor above, after the StrataMax
has been installed.
• StrataMax needs to be protected from rolling loads and construction
traffic by other trades. Kitchen cabinets, water heaters, furnaces and
other appliances being hauled over the flooring can cause problems if
not protected with boards.
* Normal changes are defined as gradual changes in temperature in the range of 55°-100° F. and
gradual humidity changes in the range of 20% to 80% RH. Buckling and tunneling within 10 days of
installation as a result of installation practices or job site environmental conditions in new construction
or renovation work are excluded from coverage.
Care and Maintenance
What Will Armstrong Do If Any of the Above
Happen?
Proper care and maintenance will help ensure your floor always looks its
best. Simply follow our maintenance and prevention steps outlined below.
If any of the above should occur within the specified warranty period,
Armstrong will either repair the defective area or replace the floor with
comparable Armstrong flooring of similar color, pattern, and quality at
our option. And, if your floor was professionally installed, Armstrong will
also pay reasonable labor costs for the direct repairs or replacement.
Please note that Armstrong will replace or repair a floor discolored
from mold, mildew or alkali one time. If the replacement or repair fails
in the same manner a second time, the flooring conditions may not be
acceptable for the installation of vinyl sheet flooring.
Immediately After Installation
• F or 8 hours after seam coating application, protect the sealed seams on
your flooring. This will ensure proper seam bond. If your seams are
disturbed before they’re dry, permanent damage may result.
Proactive Protection for Your Floor
• W
hen moving appliances or heavy furniture, it is always wise to lay a
plywood panel on your floor and “walk” the item across it. This protects
your floor from scuffing and tears.
­ rmstrong 20-Year Limited Residential
A
Warranty
• U
se floor protectors, such as Armstrong Floor Protectors, on furniture to
reduce indentation. As a general rule of thumb, the heavier the item, the
wider the floor protector needed.
Best
• P
lace a walk-off mat at outside entrances to reduce the amount of dirt
brought into your home. We strongly recommend mats without a latex or
rubber backing since these backings can cause permanent discoloration.
20-YEAR RESIDENTIAL WARRANTY
What is covered and for how long?
The Armstrong 20-year limited residential warranty means that for 20 years
from the date of purchase, your floor:
• Will not rip, tear or gouge from normal household use
• Will not permanently indent from normal household use†
• Will not wear through*
• Will not permanently stain from common household stains
• Will not permanently stain from traffic stains including asphalt
driveway sealer
• Will not permanently stain from rubber-backed mats
• Will not permanently scuff from shoe soles
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects
• A
ll Armstrong floor care products have been specifically developed to
care for Armstrong floors. You may purchase Armstrong floor care
products at your local flooring retailer.
Caring for Your Floor
• S weep or vacuum regularly to remove loose dirt which can scratch
your floor. NOTE: We do not recommend vacuums that have a beater
bar since it can visibly damage your flooring surface. Additionally, we
do not recommend electric brooms with hard plastic bottoms with no
padding as use may result in discoloration and deglossing.
• W
ipe up spills as soon as possible. Remove dried spills with
Armstrong ® New Beginning ® Resilient Deep Cleaning Floor Stripper on
a clean white cloth and rinse. Never use highly abrasive scrubbing tools
on any resilient floor.
† We recommend using floor protectors. As a general rule of thumb, the heavier the item, the wider
the floor protectors should be.
* Wear-through is defined as loss of the floor design due to normal household use.
• W
ash your floor regularly with Armstrong Once ’n Done® Resilient &
Ceramic Floor Cleaner.
• F or heavy duty cleaning, use Armstrong New Beginning Resilient Deep
Cleaning Floor Stripper.
• D
o NOT use detergents, abrasive cleaners, or “mop and shine”
products. These products may leave a dull film on your floor.
• Over time, if the shine on your floor begins to dull, Armstrong
Satinkeeper ® Resilient Low Gloss Floor Finish can be used to renew
your floor’s shine. Do NOT use paste wax or solvent-based polishes.
4
­ rmstrong 12-Year Limited
A
Residential Warranty
Better
­ rmstrong 5-Year Limited
A
Light Commercial Warranty
Best
12-YEAR RESIDENTIAL WARRANTY
5-YEAR LIGHT COMMERCIAL
What is covered and for how long?
What is covered and for how long?
The Armstrong 12-year limited warranty means that for 12 years from the
date of purchase, your floor:
• Will not rip, tear or gouge from normal household use
• Will not permanently indent from normal household use†
• Will not wear through*
• Will not permanently stain from common household stains
• Will not permanently stain from traffic stains including asphalt
driveway sealer
• Will not permanently stain from rubber-backed mats
• Will not permanently scuff from shoe soles
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects
The Armstrong 5-year limited light commercial warranty means that for
5 years from the date of purchase, the floor listed above:
• Will not permanently stain from common household stains
• Will not permanently stain from traffic stains including asphalt driveway
sealer
• Will not permanently scuff from shoe soles
• Will not fade or discolor from heat or sunlight
• Will not discolor from moisture or underlayment panels
• Will not contain manufacturing defects
Installation
Armstrong warrants the installation integrity of these products for five years
from the date of purchase. Installation integrity means that the products are
installed according to the Armstrong Guaranteed Installation manual, F-5061. The F-5061 manual is revised on a yearly basis, and floors must be installed
according to the recommendations contained in the issue of F-5061 that is
current and available at the time of installation.
† We recommend using floor protectors. As a general rule of thumb, the heavier the item, the wider
the floor protectors should be.
* Wear-through is defined as loss of the floor design due to normal household use.
What will Armstrong do if any of the above
happens?
Terms
We will provide replacement Armstrong® StrataMax™ of comparable quality,
color and pattern. We exclude any liability for installation costs or other
damages.
Within One Year: If a defect covered by this warranty is reported to
Armstrong in writing within one year of purchase, Armstrong will supply
new material of the same or similar grade sufficient to repair or replace the
defective material. Armstrong will also pay reasonable labor costs.
Within Two Years: If a defect covered by this warranty is reported
to Armstrong in writing after one year but within two years of purchase,
Armstrong will supply new material of the same or similar grade sufficient to
repair or replace the defective material. Armstrong will also pay 50% of the
reasonable labor costs.
After Two Years: If a defect covered by this warranty is reported to
Armstrong in writing after two years but within five years of purchase,
Armstrong will supply new material of the same or similar grade sufficient to
repair or replace the defective material. Armstrong will not pay labor costs.
What is NOT covered by this warranty?
• D
amage caused by fire, flooding or intentional abuse.
• Damage caused by vacuum cleaner beater bar, caster wheels and cutting
from sharp objects.
– When vacuuming, we recommend using the wand attachment on
your vacuum.
– Because rolling casters can damage the floor, we do not recommend
them.
• Loss of gloss/scratching.
– If some dulling occurs over time, depending on the amount of traffic,
care and maintenance the floor receives, restore the floor’s shine using
Armstrong Satinkeeper Low Gloss Floor Finish.
• Minor color, shade or texture variations between samples or printed
color photography and the actual material.
• Only floors graded “regular” are covered by this warranty.
• This warranty applies only to floors installed in owner-occupied or
tenant-occupied residences. Commercial installations of residential
products are not covered. Construction or installation related damage is
not covered.
• Floors discolored from moisture or underlayment panels after having
been repaired or replaced by Armstrong one time, or caused by
excessive moisture from sources such as flooding and water leakage, are
not covered by this warranty.
• Installation defects are not covered by this warranty.
• Damage caused by abuse such as moving appliances across the floor
without adequate protection.
– When moving appliances or heavy furniture, lay a plywood panel
on your floor and “walk” the item across it. This protects your floor from
scuffing and tears.
Per the terms above, Armstrong, at our discretion, reserves the right to
recommend a repair as the primary option, if one can be facilitated. Full
replacement will only be sought if circumstances exist where repair is not
feasible.
Inspection of the material prior to installation is recommended. Armstrong
will not pay labor costs to repair or replace material with defects that were
apparent before or noticed at the end of installation.
If a defect covered by this warranty is reported to Armstrong in writing,
Armstrong will provide a one-time only replacement of the floor per unit,
and not for multiple complaints of the same nature, for the lifetime of the
floor.
Exclusions
The following are not covered by this warranty:
• Improper maintenance
• Improper installation
• Buckling of the floor when installed by the loose lay method
• Differences between products and samples or photographs
• Indentation from improper loading including high heels, spike shoes,
rolling loads, chairs, or other furniture not using floor protectors
• Failure of the floor to adhere to the subfloor due to, for example,
moisture, alkaline or hydrostatic pressure from the subfloor
• Inappropriate end-user activities
What is excluded from this warranty?
Armstrong excludes and will not pay incidental or consequential damages
under this warranty. By this we mean any loss, expense, or damage other
than to the flooring itself that may result from a defect in the flooring. No
implied warranties extend beyond the terms of this written warranty.
Please Note: Some jurisdictions do not allow exclusion or limitations of
incidental or consequential damages or limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights, which vary from jurisdiction to jurisdiction.
Applications
StrataMax Best meets ASTM F1303, Type I, Grade 2
specifications
Intended Applications:
• Home and multifamily dwellings and common areas up to 100 SY
• Privately owned in-house businesses to include day care centers, doctor/
dentist offices, and beauty salons/barber shops
• Residence bathrooms and kitchens in multifamily units.
5
Non-intended Applications:
• Anywhere commercial cleaning machines will be used
• Corridors
• Large dining areas
• Assisted-living
• Commercial applications (education/institutional, hospital/healthcare,
retail/mercantile, office, hospitality)
THERE ARE NOT WARRANTIES BEYOND THIS EXPRESSED
WARRANTY. ALL OTHER WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS OF A PARTICULAR PURPOSE,
ARE EXCLUDED
ARMSTRONG EXCLUDES ANY LIABILITY FOR LOST PROFITS OR
ANY OTHER INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES.
THE REMEDIES CONTAINED HEREIN ARE THE ONLY REMEDIES
AVAILABLE FOR BREACH OF THIS WARRANTY.
WARRANTY OWNER
This warranty extends only to the original end-user.
What should you do if you have a problem?
We want you to be happy with your Armstrong floor. If you’re not, call
your retail store. They can answer your questions and, if necessary, start
to process a claim. If you have further questions, please call us at
1 800 233 3823. PLEASE KEEP YOUR RECEIPT OR OBTAIN IT FROM
THE ORIGINAL PURCHASER. Armstrong needs the receipt in order to
verify date and proof of purchase to resolve any problems that may occur.
This warranty applies to floors purchased after June, 2008.
In Canada, these warranties are offered by Armstrong World Industries Canada, LTD.
Customer Relations and Technical Services
1 800 233 3823 www.armstrong.com
The Armstrong logo and ToughGuard® are registered trademarks in the United States and Canada.
Armstrong®, CleanSweep®, MasterWorks Technology®, New Beginning®, Once ’n Done®,
Satinkeeper® and Your ideas become reality® are registered in the United States only.
© 2008 AWI Licensing Company.
F-7721-0608
6