2013 Annual Report - Visiting Nurse Service of New York

Transcription

2013 Annual Report - Visiting Nurse Service of New York
Visiting Nurse Service of New York
2013 Annual Report
L
I N T E R S E C T I N G
V
E
S
Visiting Nurse Service of New York
107 East 70th Street, New York, NY 10021
1-888-VNS-1-CALL (1-888-867-1225)
www.vnsny.org
INTERSECTING LIVES
A Message from the Board Chair and
the President and Chief Executive Officer
Throughout its remarkable history, the Visiting
Nurse Service of New York has always seized the
moment and responded with both vision and purpose
John P. Rafferty
Board Chair
Mary Ann Christopher
MSN, RN, FAAN
President and CEO
on behalf of those in need. When Lillian Wald founded
VNSNY in 1893 on the Lower East Side of Manhattan, her very
first acts included marshaling a vast array of services, from
private relief agencies to the medical establishment itself, so
that her fledgling organization could provide patients with
everything from ice, sterilized milk, and meals to medications,
immunizations and visiting nurse services. She was guided
by a steadfast belief that the health and well-being of her
patients, their families, and their communities were dependent on the connections that bind us together, and the
collaborations we could build.
Two years ago, we, like every other healthcare provider,
faced an unprecedented challenge. Emerging from a global
economic crisis, we collectively needed to re-imagine how
to create, deliver and pay for essential healthcare services
during a period of unmatched transformation. The future
would be marked by a growing elderly population aging in
place, living longer than ever before. It would be governed by
ongoing and dramatic public policy shifts at the state level,
as well as implementation of sweeping national health care
reform. The healthcare industry would be asked to contribute
more financially than ever, at a time when we were embracing the tenets of the Triple Aim: To ensure access to care to all
populations, deliver evidence-based quality care, and reduce
costs through coordinated care, increased technology and
administrative streamlining.
The moment in which we found ourselves demanded vision
and purpose, from the organization entrusted with preserving
the public health safety net for all. It required the most highly
competent, innovative, compassionately delivered health care
possible from the largest, most respected not-for-profit homeand community-based healthcare organization in the country.
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INTERSECTING LIVES
“As we transform, we will bind VNSNY more closely than ever to the lives
of our patients and members, the fabric of our communities, and the future
of our partners and customers.”
We are pleased to report that, in 2013, VNSNY
responded, with profound results.
We strengthened our direct, interpersonal connections with
the tens of thousands of New Yorkers for whom we care each
and every day. We also improved our capacity as an organization through several restructuring initiatives, and forged
broad, innovative collaborations with other healthcare providers, educational institutions, community agencies and the
public sector. This year’s Annual Report, “Intersecting Lives,”
chronicles these unique and essential partnerships.
Our organization’s impact is due to the visionary stewardship
of our Board of Directors and the remarkable efforts of more
than 16,500 staff, including nurses, physicians, rehabilitation
therapists, social workers, home health aides and other frontline team members who deliver care to our patients. Likewise,
our dedicated business support staff, exquisite volunteers
and generous donors underpin all that we do. The internal
and external connections built and advanced by the VNSNY
team in 2013 honor the vision of our past, and chart our
course toward a very bright future.
We are collaborating each day with our partners to improve
the quality of patient care, reduce re-hospitalizations, and
lower costs. We are developing new models of care with
our payor, hospital, physician, housing, faith-based and subacute allies to create a safe passage for patients across the
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continuum. These approaches—which range from the use
of transitional care coaches and telephonic monitoring to
the implementation of new evidence-based protocols—are
already producing significant results.
VNSNY launched a number of new initiatives in
2013, many of which you will see on the pages that follow.
Last year, for example, saw the geographic expansion of
our highly successful Nurse-Family Partnership into Nassau
County, and the continued expansion of VNSNY CHOICE
Managed Long Term Care into new markets. Meanwhile,
our acquisition of the home health agency established by
the Brooklyn Hospital Center has significantly extended
VNSNY’s operations in that borough.
We partnered with academia extensively as well, working
with schools of nursing, medicine, social work and public
health in the New York metropolitan area to promote academic progression of our staff and offer interprofessional community-based clinical experiences to students. Concurrently,
our University Roundtable allows us to intersect with academic
partners on a policy level, creating a unique forum in which
educators and healthcare leaders can exchange ideas and
advance research collaboratives.
In addition, last year’s launch of the Affordable Care Act’s
national and state-based Health Exchanges provided an
opportunity for VNSNY to partner with insurers and other
A MESSAGE FROM THE BOARD CHAIR AND PRESIDENT AND CEO
healthcare organizations to make our care accessible to all
those in need. We continue to disseminate global thought
leadership in home- and community-based health care
through our Center for Home Care Policy and Research,
and our team’s presence at professional conferences have
fostered new relationships with healthcare organizations
around the globe.
the lives of our patients and members, the fabric of our
communities, and the future of our partners and customers.
By combining our unique tradition of safety-net health
care delivery with today’s imperative to innovate, we stand
ideally positioned to seize new opportunities to strengthen
the health care system, and to intersect in ever more powerful
ways with the lives of those under our care.
Quality initiatives remained at the heart of our innovation,
including the launch of our Journey to Magnet. We participated with health care professionals across the continuum
to advance practice models which have advanced top decile
performance in the care of patients.
Thank you for your support of the Visiting
Nurse Service of New York. We hope the stories you
will see in this Report convey our vision for the future, and
the purpose by which we embrace the present.
We advanced these and other endeavors in
2013 while continuing to honor our mission
by providing $30.3 million in charitable care and community
benefit to under and uninsured New Yorkers. We provided a
vital safety net to young mothers in the Bronx with our NurseFamily Partnership, supported young fathers in the Bronx and
the Rockaways with our Fatherhood programs, and brought
behavioral health services to vulnerable individuals through
our Health Home partnership in Manhattan and the Bronx.
John P. Rafferty
Board Chair
Mary Ann Christopher
MSN, RN, FAAN
President and
Chief Executive Officer
VNSNY has remained true to its mission commitment
despite significant changes in the reimbursement and policy landscape. Faced with the pressure of operational losses
and transforming the delivery system, we have implemented
a major restructuring effort focused on an evidence-based,
cross-continuum practice model, an integration of best-inclass patient and caregiver engagement strategies, and a
work process and technology redesign aimed at achieving
administrative simplicity, efficiency and the elimination of
redundancy.
We will continue to adopt new models, explore new roles,
collaborate with new partners, and embrace change as the
norm. VNSNY has always been—and will continue to be—
the most exemplary steward of the public health. As we
transform, we will bind VNSNY more closely than ever to
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INTERSECTING LIVES
2013
Highlights
VNSNY Opens a New Chinatown
Community Center
In January, VNSNY opened a new streetfront Community
Center at 8 Mott Street in the heart of Chinatown.
The Center, which is staffed seven days a week by social
workers and VNSNY CHOICE program assistants, offers
the community a wide range of health screenings,
classes and support groups.
Joy of Nursing
On May 13, in celebration of Nurses Week, VNSNY held
a special “Joy of Nursing” breakfast event at the Grand Hyatt
in midtown Manhattan to honor our more than 1,900
nurses and nurse managers. “Thank you for the healing
touch you bring to this transformative time in health care,”
President and CEO Mary Ann Christopher praised
the nurses in her opening remarks.
Falls Prevention Community Seminars
VNSNY provided education and resources to more than
1,100 caregivers and elderly New Yorkers in 2013,
through our popular and expanding Falls Prevention
community seminars, which are co-sponsored by
elected officials and community leaders.
VNSNY Haven Hospice Reopens
On February 7, our 25-bed Haven Hospice Specialty Care
Unit in Bellevue Hospital Center reopened its doors, after
having been closed more than three months for repairs
following Superstorm Sandy.
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Best Companies
to Work For
in New York State
In 2013, VNSNY once again was named to the list of
Best Companies to Work For in New York State.
2013 Golf Classic
On June 10, The VNSNY 2013 Golf Classic was held
at The Apawamis Club in Rye, NY. Despite the rain that day,
the inaugural event was a big success, raising over $280,000
for the relocation and operations of the VNSNY Early Steps
Family Center in Rockaway Beach, Queens, which was
destroyed by Superstorm Sandy.
Mary Ann Christopher, Frank J. Branchini, Claire M. Fagin
and Joel Grey
2013 Annual Benefit Gala
On November 14, VNSNY held its annual benefit gala
at the Waldorf-Astoria. The event drew 700 people, our
largest attendance ever, and raised nearly $1.2 million
to support our Children and Family Services programs,
which provide direct care and specialized support services
to almost 10,000 children and their families each year.
Frank J. Branchini, Chairman and CEO at EmblemHealth
and Claire M. Fagin, PhD, RN, FAAN, former dean of the
School of Nursing at the University of Pennsylvania and
a long-time VNSNY Board Member, were the honorees.
Actor and entertainer Joel Grey was Master of Ceremonies.
VNSNY Reopens Early Steps Family Center
in New Location
In mid-July, VNSNY staff moved into our newly constructed
Early Steps Family Center, a four-story, 20,000-squarefoot building on Beach 87th Street in Rockaway Beach.
The building was leased and renovated with funds from a
$3.2 million federal grant awarded to VNSNY by Head Start
after flooding during Superstorm Sandy destroyed our Early
Steps Family Center at Rockaway Beach Boulevard. In the
weeks that followed, the staff began offering a number of
community services at the new center. Starting in 2014, the
center will also house VNSNY’s Early Head Start program as
well as our new Head Start program, funded by: Administration for Children and Families (ACF), Region II Office of Head
Start, Robin Hood, Save the Children, Baby Buggy Inc., Bank
Street College, Full Gospel Tabernacle Church, Hammel
Community Center, Herbert A. Licht, IKEA and FEMA.
VNSNY’s Nurse-Family Partnership
Expands to Nassau County
Our Nurse-Family Partnership, which provides intensive,
at-home nursing assistance to first-time pregnant women
and their infants, was awarded a contract by the New York
State Department of Health to expand to Nassau County.
The $550,000 contract, which took effect October 1,
is enabling VNSNY to offer growth and developmental
monitoring, parenting education and therapeutic intervention
to high-risk women and their babies throughout the county.
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INTERSECTING LIVES
VNSNY’s IT Transformation
VNSNY in the News
In 2013, more than 135 stories appeared in the local
and national media about VNSNY’s ongoing, missioncentered focus. As the wide coverage of VNSNY’s efforts
in print, television and Internet media demonstrates,
these life-affirming stories are resonating both in New York
and across the nation.
In 2013, VNSNY embarked on a transformative upgrade
of its information technology (IT) infrastructure. Key
milestones include the development and dissemination
of new, customized care management and business
software tools, deployment of new Wi-Fi-equipped computer
tablets to our clinical and business staff, the installation
of high-tech “Vblock” hosting technology at VNSNY’s
primary data center, our launch of a new actuarial
platform that will be used for analytics, risk reporting and
product development, and a retooling and streamlining
of the organization’s IT Help Desk.
VNSNY Hospice and Palliative Care
and Partners in Care Both Turn 30
A New Era at VNSNY: Shared Governance
In 2013, VNSNY embarked on an important, enterprise-wide
journey toward Shared Governance—an innovative
organizational model that brings frontline staff together
with managers to share in the decision-making and
improvement process across our organization. Through
a network of seven councils, the majority of whose members
are cross-discipline frontline VNSNY staff members, Shared
Governance extends control and authority over clinical
practices to our clinicians themselves. This approach is
helping us to improve patient outcomes, increase patient
satisfaction and retain employees, and is also central to
VNSNY becoming an American Nurses Credentialing
Center Magnet-designated healthcare organization.
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One of the first hospice programs
to be established in New York
after the enactment of the
Medicare Hospice Benefit in 1982,
VNSNY Hospice and Palliative
Care has grown from serving just over 100 patients at its
inception in 1983 to become the largest hospice and
palliative care program in the New York metropolitan area,
caring for nearly 1,000 people and their families, every day—
the vast majority of them in their own homes.
Thirty years ago, VNSNY also launched Partners in Care—
helping VNSNY fulfill its mission by allowing us to provide
high-quality, private pay home care to more New York City
area residents, while also generating additional revenue that
serves as a vital source of funding for our charitable care and
community service programs. Partners in Care has grown
steadily over the past three decades. On any given day,
more than 10,000 New Yorkers are being cared for by
Partners in Care nurses, rehabilitation therapists, social
workers and home health aides.
Senator Schumer
President and CEO Mary Ann Christopher (at right) and
Senior Vice President of Government Affairs Judy Duhl spoke
to New York Senator Chuck Schumer on October 29,
at an event sponsored by the National Association for
Home Care & Hospice in recognition of the extensive work
Senator Schumer has done on behalf of VNSNY and other
home health agencies. Senator Schumer often credits his
home visit with a VNSNY patient in the Bronx as helping
to educate him about the importance of home health
care and the significance of the work we do.
During 2013, city, state and federal officials evaluated
and refined disaster preparedness plans, working with
healthcare organizations like VNSNY on ways to keep
vulnerable New Yorkers out of harm’s way. In partnership
with the New York Academy of Medicine, the New York City
Department of Health and Mental Hygiene, and the Greater
New York Hospital Association, VNSNY is involved in
a number of task forces to streamline citywide response
efforts. We are strengthening other partnerships
formed during the Sandy response as well, including
our continuing work with the American Red Cross on
the Disaster Distress Response Program and with NYU
College of Nursing on increasing access to health care
support for older adults living in NYU’s Greenwich Village
housing, who became homebound during Sandy.
VNSNY’s Employee Flu Program
On December 19, the New York State Health Commissioner
announced that influenza was prevalent in New York
State. Effective from that date forward, the state mandated
that all healthcare personnel who had not received a flu shot
for the 2013-2014 flu season must wear a respiratory mask
during any face-to-face visit with a patient. Four months
earlier, VNSNY had launched its own employee flu
vaccination program, making it as easy as possible for
staff to become vaccinated. By flu season’s end, 86%
of our 16,500 staff had been vaccinated.
The Power of Partnerships
Natural disasters have a way of revealing both strengths
and weaknesses of a safety net, and Superstorm Sandy
was no different. Immediately after the storm struck in late
October 2012, many vulnerable New Yorkers—particularly
the elderly in flooded high-rises—became homebound,
with no electricity, running water, food or heat. For them,
the Visiting Nurse Service of New York was their lifeline,
as more than 5,000 VNSNY nurses, home health aides, social
workers and other clinicians trooped floor to floor and door
to door to ensure that people were safe in their homes.
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INTERSECTING LIVES
Creating New Intersections of Health
This is a time of rapid and sweeping transformation in health
care: As the nation’s healthcare system integrates the elements of the Triple Aim
—to enhance the patient experience, improve health outcomes, and reduce costs—
community-based care providers like the Visiting Nurse Service of New York are
taking on a critical role in promoting and protecting America’s health and
well-being. In particular, new policies are placing greater emphasis than ever on
patient-centered, community-centric care, preventive health, chronic disease
management and care coordination—all areas where VNSNY excels.
In recognition of these transformative changes, VNSNY has taken the lead in forging
strategic collaborations with other organizations, large and small, to create innovative new frameworks for care delivery and care coordination for patients of all
ages, from newborn infants to our oldest seniors. These partnerships cover a wide
array of entities, including acute-care medical centers, community-based organizations, insurers, government agencies at all levels, academic institutions, and other
home care agencies. All of these relationships are creating new intersections of
healthcare—linking together VNSNY, our network of partnering organizations, and
the health of individuals, families and neighborhoods across New York.
One key focus of these partnerships is to improve the transition from
hospital to home. For example, we collaborated with White Plains Hospital
to establish the role of Transitional Care Coaches, who help high-risk patients to
manage their care after returning home. We have also partnered with Mount Sinai
Medical Center on programs that are reducing post-surgical sternal wound
infection rates and enabling cardiology patients to leave the hospital sooner through
home monitoring of anticoagulant therapy. Other VNSNY collaborations with area
medical centers are helping to stabilize emergency room patients so they can be
discharged home, providing targeted home care in the first days after returning
home, and replacing inpatient rehabilitation with intensive home rehab for
orthopedic surgery patients.
Additional VNSNY partnerships are aimed at helping patients manage
chronic conditions, such as our collaboration with the MagnaCare Health
Network, in which VNSNY clinicians provide care counseling to middle-aged clients
with hypertension, diabetes and elevated blood cholesterol.
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Similarly, our “Co-Care 90” model aims to improve the quality and coordination
of care during the 90-day period following a hospitalization for congestive heart
failure. In this program, VNSNY nurses trained in Population Care Coordination
work closely with patients, caregivers, provider teams and community-based
organizations to provide targeted interventions aimed at improving patients’
quality of life and reducing risk of re-hospitalization. We are also improving
end-of-life care, through initiatives like our Hospice Physician Fellowship
Training Program—an educational program supported by seven funders that
each year provides a holistic home hospice care experience to 30 physicians from
New York-area medical centers.
promote the
health of individuals and families in the community through
Some of our most innovative collaborations are designed to
programs that intersect with the lives of residents at critical points. In our Mobile
Crisis Team initiative, we partnered with the New York City Department of Health
and Mental Hygiene to provide prompt treatment for individuals suffering from
acute psychiatric or behavioral problems. Two VNSNY post-Superstorm Sandy
outreach programs, funded by the Red Cross and FEMA respectively, provided
targeted care for those most affected by the storm. We are also partnering with
faith-based organizations in Staten Island to promote healthier nutrition, joining
local officials to implement falls prevention education and flu vaccination programs,
and collaborating with community-based organizations to establish a Health Home
program for vulnerable residents with chronic behavioral health needs.
Finally, we are partnering with universities, colleges and other educational organizations to advance the education and training of VNSNY’s clinical and
administrative staff and develop new quality initiatives. A number of our
nursing school collaborators are offering tailored bachelors and masters degree
courses to cohorts of VNSNY nurses, for example. We also teamed with the NYU
College of Nursing to develop a program in which VNSNY managers meet regularly
to share their experience and insights with each other.
Thanks to these partnerships, VNSNY is intersecting with an ever-growing number
of individuals and families in New York City and beyond, helping them connect with
care providers, access community resources, and proactively manage their health.
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INTERSECTING LIVES
Bundled Payments Initiative
Collaborating to provide
excellent care for Trudy
after her hip replacement.
Bundled Payments Initiative
The Bundled Payment for Care Improvement Initiative
(BPCI), part of one of the healthcare reforms contained
in the Affordable Care Act, is transforming how
Medicare pays for acute and post-acute care. VNSNY
is collaborating with NYU Langone Medical Center to
provide “bundled,” patient-centered care for Medicare
beneficiaries undergoing certain procedures—joint
replacements, cardiac valve operations, and certain
spinal operations. This collaboration starts with admission for surgery and extends over an “episode of care”
lasting 90 days.
VNSNY and NYU Langone are focusing jointly on the
Triple Aim goals of creating an enhanced patient experience, improving health outcomes across the patient
population, and lowering overall cost. “The program
rewards providers who communicate and work closely
together during the hospital stay and in particular after
the patient has been discharged from the hospital,”
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explains Dr. Gary Kalkut, Senior Vice President of Network Integration and Associate Chief Clinical Officer
at NYU Langone, who oversees the Medical Center’s
bundled payment activities.
The two organizations have collaborated on a number
of elements to help transition patients smoothly from
the hospital to home rehabilitation and nursing care—a
setting associated with excellent recovery and reduced
re-hospitalization rates. These include evaluating and
addressing patients’ home care needs, closely monitoring inpatient recovery to avoid delays in discharging
patients to their homes, and an accelerated home
rehabilitation schedule following discharge. At the
same time, robust communications among clinicians at
VNSNY and NYU Langone, including shared electronic
records and a 24/7 “hotline,” ensure that any problems
during recovery are identified and dealt with swiftly
and effectively, resulting in seamless integration of care.
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INTERSECTING LIVES
Bundled Payments Initiative
Trudy
It had been 40 days since Trudy received her
new hip, and for the first time in years, she was virtually
pain-free. “I’m feeling good,” she announced, sitting in her
Greenwich Village apartment as her cat, Nina, looked on.
“I saw my surgeon yesterday, and he’s very pleased.”
Trudy’s smooth recovery reflects a planning and coordination
process that started at the time she was admitted to NYU
Langone’s Hospital for Joint Diseases for her hip replacement
surgery. When the Clinical Care Coordinator assigned to her
by the hospital inquired about her support network, Trudy
explained that a friend would be staying with her following
the operation. The coordinator then confirmed that Trudy
would be receiving post-surgical physical therapy at home,
plus home nursing care and occupational therapy, and
reviewed what to expect during recovery.
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“I was impressed by the coordinator’s attentiveness,” said
Trudy. Historically, hospitals haven’t focused this closely on
post-surgical home care. But Trudy is a participant in Medicare’s Bundled Payment for Care Improvement Initiative, in
which NYU Langone is partnering with home care providers
like VNSNY to keep surgery patients’ recoveries on track.
Given a list of home care agencies to choose from, she
selected VNSNY. Trudy was discharged after three days in the
hospital, and the next day was visited at home by both her
VNSNY nurse and a physical therapist. For the next two weeks,
she engaged in an intensive regimen of daily rehabilitation
sessions with physical therapist Milissa Mondestin. “In the
past, Trudy would have gone straight to an inpatient rehab
unit,” explained Milissa. “With this approach, she could recover
in the comfort of her own home.”
“The first week, Milissa had me walking in the hallway,”
recalled Trudy. “By week two, I was outside, first with a
rollator, then with a cane.” Over this same period, VNSNY
occupational therapist Erica Popp visited regularly to ensure that Trudy could bathe and dress herself safely, and
VNSNY nurse Sinath Luy supervised her care coordination,
medication management and surgical site healing. Meanwhile, weekly progress reports were sent to NYU Langone.
After two weeks, Trudy was ready for outpatient therapy. First,
though, she had to deal with severe intestinal distress from
her anticoagulant medication—a medication side effect that
might have triggered an emergency room visit at another
time. The new system immediately kicked in: Milissa and the
NYULMC care coordinator alerted the surgeon’s staff, who
swiftly approved a switch to aspirin.
“It all happened in a day,” said Trudy. “I was told I would receive
expedited care—and they were right!”
“Our partnership with VNSNY has been key
to our success in improving quality, reducing
fragmentation and lowering cost for patients.
By working closely together to provide more
patient services at home after discharge
from the hospital, we’ve substantially lowered
the percentage of patients who go to skilled
nursing facilities or inpatient rehabilitation
with excellent patient outcomes.”
— Gary Kalkut, MD, MPH,
Senior Vice President of Network Integration
and Associate Chief Clinical Officer,
NYU Langone Medical Center
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INTERSECTING LIVES
Nurse-Family Partnership
Collaborating to give
Eyana and her son
a more promising future.
Nurse-Family Partnership
When a young woman from a low-income background
suddenly finds herself pregnant, often with no family
support and nowhere to turn, she and her child can
easily become trapped in the cycle of poverty. For the
past eight years, VNSNY’s Nurse-Family Partnership (NFP)
has been breaking this cycle by stepping in to help
these new mothers chart a healthy, stable course for
themselves and their babies.
Mothers are connected with the NFP program through
various organizations, with about one-quarter of them
referred by Lincoln Medical Center, a 347-bed hospital in
the South Bronx. These inexperienced mothers— nearly
half of them teenagers — are paired with a VNSNY nurse
who works one-on-one with the mother from early in
pregnancy to the child’s second birthday. During this
critical period, the nurse serves as a role model, monitoring the mother’s health during pregnancy and promoting mother-child interactions that optimize the child’s
cognitive, behavioral and social development.
NFP nurses also coach mothers to become self-sufficient
by completing high school or their GED, then continuing
on to a two- or four-year college or vocational training.
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Data shows that mothers in NFP have fewer premature births, wait longer to have another baby, and are
more likely to be working when they graduate from the
program. Their children are more likely to get immunized and have fewer childhood injuries and emergency
room visits.
Last year, this highly successful program, which has
already served over 3,300 families in the Bronx, was
awarded a $550,000 contract by New York State to extend its services to 75 high-risk women and their babies
in Nassau County. The contract was one of only three
awarded in a competitive application process.
Meanwhile, our Bronx NFP receives ongoing support
from New York City’s Department of Health and
Mental Hygiene and several private donors, including
Robin Hood, the Tiger Foundation, and the Charles
A. Frueauff Foundation. “The Nurse-Family Partnership
is an incredibly effective intervention that helps our
city’s most vulnerable mothers and children,” said Mike
Kirwan, program officer for Robin Hood. “VNSNY is one
of the best providers of NFP services, and we’re proud
to support their efforts.”
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INTERSECTING LIVES
Nurse-Family Partnership
Eyana
When Vickie Oliver-Rivera, a nurse in VNSNY’s
Nurse-Family Partnership (NFP), saw Eyana
Smith and her 4-year-old son, Aizen, recently at
a playground in Central Park, her face lit up. “He’s gotten so
big!” she exclaimed. She and Eyana embraced, then Vickie
turned to Aizen. “Can I have a hug?” she asked. The grinning
boy obliged and then, in true toddler fashion, turned his
attention to play.
The women’s bond runs deep: When Vickie was mentoring
Eyana in our NFP, they met weekly for over two years. Since
Eyana graduated from the NFP in 2012, they have stayed in
touch as the young mother completed community college,
became an emergency medical technician and moved from
the Bronx to northern New Jersey.
Being in the medical profession has been a lifelong dream
for Eyana, but that dream appeared lost forever when she
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became pregnant at age 23 with Aizen. Estranged from her
then-boyfriend, with virtually no family support, the high
school graduate felt it would be impossible to combine a
career with being a good mother—which she was determined
to be. “When I first met Vickie, I was alone and afraid,” she
recalled. “I had no one to turn to, and no blueprint to follow.”
All that changed when Eyana joined NFP. “I explained to
Vickie how I wanted to put all my energies into parenting,
but she wouldn’t hear of it. She convinced me I could be a
good mother and fulfill my career dreams.”
“VNSNY is one of the best providers of
NFP services, and we’re proud to support
their efforts.”
— Mike Kirwan, Program Officer, Robin Hood
“The partnership we have with VNSNY really helps our patients. Many of our
mothers are very young, first-time moms, and the fact that we are able to connect
them with the Nurse-Family Partnership is critical. These are some of the most
at-risk women in New York City. This program provides them with the support
they need to have a successful, healthy pregnancy, and to develop the self-esteem,
self-confidence, and life skills that will enable them to take care of their babies
and themselves.”
— Miriam Carasa, EdD, RN, NE-BC, Chief Operating Officer and
Deputy Executive Director of Lincoln Medical Center, Bronx, New York
“I told her she had to believe in herself—that she was worth
it,” added Vickie. Following the NFP model, she taught Eyana
to anticipate her baby’s needs from his cues, and coached her
on how to interact with Aizen in ways that spurred healthy
development. At the same time, she also encouraged Eyana
to develop a career plan. The baby’s father agreed to watch
Aizen as needed, and when he was a year old Eyana took on a
full course load at Westchester Community College.
Today, Eyana is making plans to return to school to become
a physician’s assistant—a career move that will let her spend
more time with Aizen, who is thriving in pre-kindergarten
and has tested in the gifted range. “I want him to go to
college,” she said. “One of my motivations for continuing
my studies was to be a good role model for him.” While she’s
still weighing Aizen’s kindergarten options, Eyana is sure
of one thing: “When he graduates from pre-K this spring,
Vickie will be there.”
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INTERSECTING LIVES
Rockaway Wellness Partnership
Collaborating to make
the Rockaways a healthier
community.
Rockaway Wellness Partnership
For people in Far Rockaway, Queens, a gritty oceanfront
community known for its high disease rates and lack of
healthcare providers, the VNSNY Rockaway Wellness Partnership (RWP) is bringing a new, boots-on-the-ground
approach to healthier living.
Launched just a few months ago with $1.4 million in
Superstorm Sandy Block Grant funding, the program
has established a regular presence in selected “hot spots”
in the community. The RWP team—which employs two
nurses and a social worker as professional health coaches,
along with five wellness workers recruited from the area
—provides individual and group counseling sessions on
healthy eating, active living, substance abuse and management of chronic conditions like diabetes.
“We’re implementing an innovative, multifaceted strategy,” says Project Director Karen Bassuk. The VNSNY
coaches use presentations at community groups and
schools and grass-roots advertising to reach people
interested in improving their health and behavioral
lifestyle. At the same time, they are linking residents
to medical services such as primary care physicians,
mental health care and smoking cessation programs.
18
As participants in the Institute for Healthcare Improvement’s (IHI) Triple Aim Improvement Collaborative,
VNSNY is also getting guidance from IHI on developing
a population health management framework in the
Rockaways that will enhance care and outcomes and
reduce cost. “The IHI has developed a number of population health management approaches driven by the
framework of the Triple Aim,” notes Niñon Lewis, IHI
Director. “VNSNY is now applying these approaches to
bring together community resources and create a ‘wellness village’ in the Rockaways.”
As part of this effort, the team has conducted focus
groups to identify community needs and is partnering
with numerous medical and social organizations.
While health care is a top priority, the team addresses
nonhealth-related problems as well, including legal or
immigration issues.
Drawing on strong support from community organizations and local retailers, including a Thriftway Pharmacy
where RWP staffs a table each day, the team is already
having an impact. “We weren’t sure how we’d be received,” says Karen, “but people are really seeking us out.”
19
INTERSECTING LIVES
Rockaway Wellness Partnership
The
Rockaways
“Everything hinges on everything else,” Karen Bassuk, director of VNSNY’s
Rockaway Wellness Partnership (RWP) was saying. “If one step is blocked, it stops
people cold.”
Juan (not his real name) nodded. He was sitting with Karen and three of her team
members inside the Thriftway Pharmacy in Far Rockaway, Queens, where the RWP
maintains a table five days a week. “I applied for a permanent job, but they want my
Social Security number,” he said. He lacks one, due to his status as an undocumented
immigrant. Still, the fact he could read the application at all represents a victory:
When Sally Fontalvo, an RWP wellness worker, spotted Juan weeks earlier, staring
at a greeting card, she thought he was having difficulty understanding the words.
“It turned out he needed eyeglasses and couldn’t afford them,” Sally recalled. His
impaired vision was also preventing him from working as a day laborer, and he’d
fallen behind on rent. The RWP paid for Juan to visit a local optometrist and get
fitted for a pair of glasses, and he’s back working as a result.
The team is now assisting Juan with another important step: Securing a green card
followed by U.S. citizenship. Since his wife was a citizen when they married 10 years
20
ago, this should simply be a matter of paperwork—but the $7,000 fee a lawyer
wanted to charge had posed an impossible hurdle.
“Juan didn’t know about the New York Legal Assistance Group, who will do this at no
charge,” explained wellness worker Edwin Campos. Juan now has an appointment
to meet with the group, and they also agreed to bring their mobile van to the
Rockaways each month to help other residents.
The RWP’s mission is basic yet far-reaching: Empower residents of the Rockaways
peninsula to lead healthier lives, by providing one-on-one and group wellness
counseling and connecting them with other local agencies as needed. “We’re helping people attain the next level of health,” noted health coach Marjorie Sautner, RN,
herself a Rockaways native. “Many clients want to eat better, for example, so we’re
showing them how to shop for healthy food on a budget.”
In Juan’s case, the RWP was also able to help his wife finish paying off her own
eyeglasses, and is connecting them both with medical care. Several days ago, Juan
received a comprehensive examination from Doctors of the World—a free local
clinic for individuals without health insurance. It was his first checkup in seven years.
“They saw me right away,” he smiled. “I was very satisfied.”
“The Visiting Nurse Service of New York
and Thriftway make a great team. We now
have VNSNY staff from the Rockaway Wellness
Partnership in our pharmacy, five days a week,
assisting people with health issues and legal
issues. VNSNY is offering a lot of valuable help
to individuals in our community who otherwise
wouldn’t know what to do or who to talk to.”
—David Martir, Manager of Thriftway Pharmacy,
Far Rockaway, NY
21
INTERSECTING LIVES
Population Care Coordination
Collaborating to ensure
that Pamela and her neighbors
receive the care they need
after Superstorm Sandy.
Population Care Coordination
Across VNSNY, nurses are adding another set of credentials after their names: PCC, for “Population Care Coordinator.” Through a collaboration with the Duke School of
Nursing and NYU College of Nursing that brings Duke’s
highly regarded Population Care Coordinator Program
directly to our New York offices, nearly 100 of our nurses
have completed or are taking the semester-long program
to earn PCC certificates. In the process, they have learned
to identify emerging trends in patient populations, help
patients better manage chronic and complex health
issues, and empower interprofessional teams to interact
more efficiently and effectively with patients and each
other, thus avoiding unnecessary Emergency Department visits and hospital readmissions.
Our nurse PCCs are now deployed throughout VNSNY
in a variety of roles. They are working with our part22
nering hospitals as transitional care coaches, ensuring
that patients move smoothly from acute care to home
care, and collaborating with health insurers to manage
care of patients with chronic conditions such as congestive heart failure. Drawing on their population
health skills, our PCCs are pioneering new models of
care delivery—communicating more effectively with
other clinicians, linking patients to a wider range of
community resources, and using epidemiology, social
determinants of health and disease registries to bring
a broader framework to health risk assessments and
behavioral health screenings. “By enabling nurses
and managers to see patients in the context of their
families, neighborhoods and communities,” says Rose
Madden-Baer, Senior Vice President, Population Health
Management, “PCC training gives them a holistic
perspective on each patient’s health.”
23
INTERSECTING LIVES
Population Care Coordination
Pamela
“Following Sandy, I was busy taking care of
everyone else,” said Pamela Petty John. “I never thought
about taking care of myself.”
Sitting in the renovated first floor of her home in Coney
Island, Brooklyn, it is hard to imagine Pamela’s living room
filling with ocean water to shoulder height—but that is
exactly what happened on October 29, 2012, when the storm
surge from Superstorm Sandy rolled in from the beach, two
blocks away. Driven to the second floor, Pamela waited there
overnight for the floodwaters to recede.
She did not realize then that the storm’s emotional damage
would take much longer to dissipate. It took a phone call
weeks later from Jackie Wright, a nurse with VNSNY’s Disaster
Distress Response Program (DDRP), for her personal healing
24
to begin. The Red Cross-funded program uses a stress assessment test as one of its intake tools. “Jackie asked me a series
of questions,” recalled Pamela. “But the way she talks to you,
it’s just a conversation. You don’t realize you’re being assessed.”
A retired MTA train operator and long-time community activist,
Pamela started answering Jackie’s initial questions on behalf of
a neighbor. “As we talked, though, it became clear that Pamela
was thinking about the storm all the time, and was traumatized,”
said Jackie.
Jackie referred Pamela to Linda Techell, a VNSNY psychiatric
social worker, who took her through the DDRP’s 10-week stress
management course. “I began by encouraging her to focus on
pleasurable activities, as a way of moving past depression,” said
Linda. “Next, we worked on reframing her thinking.”
When Linda learned that Pamela was thinking of skipping a
pre-paid trip to Europe, she suggested viewing the trip as a
rejuvenation. “Linda said, ‘Think of all you would miss,’” said
Pamela. “Now, whenever I feel overwhelmed, I remember her
voice saying that.”
Meanwhile, with Pamela’s regular doctor sidelined by the
storm, Jackie connected her with medical care for high blood
pressure, respiratory problems and leg pain, all storm-related.
Jackie’s work with the DDRP and similar VNSNY programs has
given her extensive experience in addressing the health of
afflicted populations—experience that was ideal preparation for her current participation in the Population Care
Coordinator Program offered by the Duke University School
of Nursing. “The analytic skills and other tools that the Duke
course is providing are wonderful supplements to what I’m
already doing,” Jackie said.
As Pamela’s depression and anxiety fell away, she’s become
more active in her community than ever. Today, her involvement ranges from promoting local garden plantings to
consulting on the construction of sea gates to mitigate future
flooding in the neighborhood. “You might wonder, how can
talking about your stress help you? But it saved my life,” she
said. “Without this program, I’d still be sitting right there on
that couch.”
“I believe that Duke and VNSNY’s
partnership in the Population Care
Coordinator Program is creating
a new model for patient care. The core
concepts of population health help us
optimally manage the care of both
individuals and populations over time—
ensuring that patients get the very best
care and are able to function to the
top of their ability.”
— Mary Champagne, PhD, RN, Laurel Chadwick
Distinguished Professor and Dean Emerita
of the Duke School of Nursing
25
INTERSECTING LIVES
Service Statistics in 2013
The average age
of a patient was
Hospitals were
the largest single
source of referrals
for VNSNY.
70
years old.
VNSNY provided
care to more than
708
patients who were over
100
years old.
The oldest
patient was
Total Patients
Served:
113
163,500
while the
youngest was
12
hours old.
Total Clinical
Visits:
Approximately
63%
2,276,690
of our patients
were female.
More than
Total
Home Health Aide
Hours:
37,281,067
29%
of our patients
spoke languages
other than
English.
Diabetes, hypertension, symptoms involving the nervous and
muscular systems, osteoarthritis, heart failure, and chronic skin ulcers
are among the most frequent diagnoses of our patients.
26
How We Care in the Community
A partial list of VNSNY programs and services includes:
Care Coordination
Community Outreach
VNSNY CO•CARE Transitional Care
VNSNY CO•CARE Population Health Management
VNSNY CO•CARE Complex Care
Management
Rockaway Wellness Partnership (Q)
Post-Acute Care Services
Skilled Nursing
Physical, Occupational and Speech Therapies
Behavioral Health Specialty Care
(BX, BK, M, Q, SI, N, W)
Infusion Care (BX, BK, M, N, Q, SI)
Telehealth
Home Visiting Physicians (M)
Strong FoundationsTM (Falls Prevention)
Long-Term Services
Family Support Team for HIV-affected
Families (BX, BK, M, Q)
Housing-Based Care
Home Attendant Care (BX, BK, M)
VNSNY Chronic Care Expertise
Asthma
Heart Failure
Complex Illness Management Rehabilitation
COPD
Stroke
Diabetes
Wound
Advanced Illness and
End-of-Life Services
Hospice Care (BX, BK, M, Q, SI)
Palliative Care (BX, BK, M, Q, SI for Adults
VNSNY CHOICE Medicare
and Medicaid Health Plans
VNSNY CHOICE Medicare Advantage*
VNSNY CHOICE Managed
Long-Term Care (MLTC)**
VNSNY CHOICE Total**
VNSNY CHOICE SelectHealth (BX, BK, M, Q)
and BX, BK, M, N, Q for Children)
Family Support Programs (BX, BK, M, Q)
Community Mental Health Services
VNSNY Haven, Short-Term
Inpatient Care (M)
Shirley Goodman and Himan Brown
Hospice Residence (M)
(BX, Upper M)
Geriatric Mental Health Outreach
Health Home Care Management (BX, M)
FRIENDS Program (BX)
Mobile Crisis Teams (BX, M, Q)
Children and Family Services
(BX, BK, M, Q, parts of N, W)
Partners in Care
(Private Pay Services)
The VNSNY Research Center
Pediatric Palliative Care Program
(BX, BK, M, N, Q)
Pediatric Diabetes Program (BX, M)
Nurse-Family Partnership (BX, N)
Early Steps Family Center (Rockaway Q)
Fathers First and Bronx Fatherhood
Programs (Rockaway Q, BX)
Personal Care and Companionship
Ambulatory Escort
Skilled Nursing
PRI Assessment
Rehabilitation Therapies
(Physical, Occupational, Speech)
Geriatric Care Management
VNSNY Centers of Excellence
Maternity, Newborn & Pediatrics
Advancing and promoting evidence-
based home healthcare practice
Nursing
Rehabilitation
Maternity, Newborn & Pediatrics
Unless otherwise noted, VNSNY serves all five boroughs of New York City as well as Nassau, Suffolk and Westchester Counties.
Key: BX = Bronx; BK = Brooklyn; M = Manhattan; Q = Queens; SI = Staten Island; N = Nassau; W = Westchester
* For VNSNY CHOICE Medicare Advantage service areas, go to: www.vnsnychoice.org/medicareservicearea
** For VNSNY CHOICE MLTC and VNSNY CHOICE Total service areas, go to: www.vnsnychoice.org/ltcservicearea
27
INTERSECTING LIVES
2013
Charitable Care and
Community Benefit
The Intersection of
Collaboration and Care
based not-for-profit 501(c)(3) organization. We are a nationally recognized leader in home- and community-based health
care, generously supported by philanthropic contributions.
It is through collaboration— with our donors, with partner
agencies and organizations, and among our colleagues —
that VNSNY is able to carry out its charitable mission.
With the support of our donors, we have been helping to
transform the lives of New York’s children, adults, and families
by providing the vital health care and social support they
need for more than 120 years. In 2013, our donors helped us
to provide $30.3 million in charitable care and community
benefit, including:
Collaboration with donors: Every year, the home
healthcare and community services offered by VNSNY help
transform the lives of over 163,500 New Yorkers. However, a
portion of this care is not covered by government reimbursements or private insurance plans. Thanks in part to our many
individual donors and institutional funders, we are able to
combine philanthropic support with a substantial contribution from VNSNY itself to bridge the funding gap.
Collaboration with other organizations: When
our patients require services beyond our scope, we partner
with agencies that can deliver what they need, from local
housing organizations to keep mentally ill homeless patients
safe and warm, to international organizations like the American Red Cross after Superstorm Sandy. We also work with
home healthcare agencies across the country and around the
globe, sharing our research and our expertise to improve the
delivery of care to those who need it most.
Collaboration with colleagues: VNSNY caregivers
aim to meet each patient’s individual needs by working together
as teams that take a multidisciplinary approach to care. In addition to our clinicians, home health aides, and office and support
staff, some 1,400 volunteers contribute their own time, offering
support to staff in the field as well as providing a wealth of expertise and assistance to our employees in our regional offices.
The Visiting Nurse Service of New York (VNSNY) is a community28
• Access to home healthcare services to more than
6,100 uninsured or underinsured New Yorkers
• Supportive care for vulnerable children and families
• Services that help seniors age in place and with dignity
• Initiatives to enhance the lives of individuals in
underserved communities
• Research to improve patient care and home
healthcare policy
• Programs that train the next generation of
home care clinicians
Charitable care dollars also allow us to supply: prescriptions,
transportation to medical appointments, and home life
necessities that allow the elderly to age in place safely;
comfort care and free wigs to patients with cancer; mental
health and behavioral health services to individuals in emotional distress; hospice and palliative care programs for
adults and children with life-limiting illnesses, as well as
support for their families; and for many other vital initiatives,
including free health education and screenings to thousands
of individuals throughout the communities of New York.
Working Together
for Children and Families
VNSNY offers home- and community-based health care
and social services for children and families. These programs address both immediate and long-term needs.
Nurse-Family Partnership
The Nurse-Family Partnership (NFP) delivers free, intensive
at-home nursing assistance to more than 1,000 low-income
families in the Bronx each year; in 2014, we were able to
expand this program to Nassau County with funding from
the NY State DOH. The NFP is a national, evidenced-based
model of home visiting that pairs a VNSNY nurse with a
first-time mother-to-be, starting as early in the pregnancy
as possible and continuing to the child’s second birthday.
The nurse provides education, monitors the mother’s and
infant’s health, and promotes interactions between mother
and baby that foster the child’s growth and development.
The nurse also works with mothers to become self-sufficient
and guides them in continuing their education and finding
employment. The NFP has demonstrated a positive impact on
prenatal health and pregnancy outcomes, children’s health,
development and school readiness, and families’ economic
self-sufficiency and educational attainment.
In New York City, NFP is overseen by the New York City Department of Health and Mental Hygiene (NYC DOHMH). VNSNY
is able to enhance the national model by coordinating with
our many programs and resources in the Bronx, including
Community Mental Health Services, the Bronx Fatherhood
Program and the FRIENDS program, enabling underserved
families to access much-needed social supports and health
services that are not part of the national program and are
not covered by the NYC DOHMH. These enhancements are
covered by philanthropic dollars and include:
•A dedicated psychiatric social worker who provides
Since 1893, VNSNY has provided essential services
to all New Yorkers who would otherwise go without care, regardless of their ability to pay. Through
collaboration with donors, partner agencies and
organizations, and colleagues, VNSNY is able to carry
out its charitable mission to:
•Care for our area’s most vulnerable children,
adults, and families
• Improve the lives of the critically ill
•Offer medical and social support services to
meet the needs of those with mental illness
• Provide programs that benefit
communities
•Be a nationally recognized leader in
program innovation, hospice and palliative
care, nursing education, and home care
research and public health policy
evaluations, counseling, and support to NFP families
in order to reduce or alleviate stress before it
escalates to crisis proportions
•Coordination with the Bronx Fatherhood Program
to reach out to non-custodial fathers to facilitate
a co-parenting relationship
•Certified home healthcare services that are available
to NFP women and infants
•Collaboration with VNSNY’s FRIENDS program so NFP
families have access to counseling, crisis intervention,
and assistance
VNSNY would also like to acknowledge the New York State
Department of Health (NYS DOH), Robin Hood, the Tiger Foundation, and the Charles A. Frueauff Foundation for their generous
support of our NFP. For more information about this program,
please see page 14.
29
INTERSECTING LIVES
“Tiger Foundation has been funding
VNSNY’s Nurse-Family Partnership
program as a part of our Early Childhood
portfolio since 2007. The program has
a significant, measurable impact on
families and communities and we are
pleased to be among its supporters.”
— Tiger Foundation
Early Steps Family Center/Early Head Start
and Head Start
VNSNY’s Early Steps Family Center in Rockaway, Queens, was
destroyed by Superstorm Sandy. The program transitioned to
a home-based model, offering one-on-one case management
to each family, facilitating parent-child activities, and promoting parental self-sufficiency and school readiness for children.
The Early Steps Family Center reopened in a new location in
July of 2013. Through grants and charitable dollars, the Center
is able to expand its offerings. In addition to Early Head Start,
which has served 75 low-income families, including pregnant
women and children up to age 3 and the Fathers First Initiative, the Center will now include Head Start, for 110 children
from ages 3 to 5.
The Center also features a mental health consultant and
social worker, free child care, child development workshops,
pediatric screenings, and programs designed to promote
self-sufficiency in parents. We also collaborate with the New
York City Department of Education (NYC DOE) to offer on-site
General Equivalency High School diploma and literacy classes
for parents. VNSNY recognizes the Administration for Children
and Families (ACF) Office of Head Start for funding our Head
Start programs, as well as the generous support from Administration for Children and Families (ACF), Region II Office of
Head Start, Robin Hood, Save the Children, Baby Buggy Inc.,
Bank Street College, Full Gospel Tabernacle Church, Hammel
Community Center, Herbert A. Licht, IKEA and FEMA.
30
The Fathers First Initiative and
Bronx Fatherhood Program
Both the Fathers First Initiative in Rockaway, Queens, and the
Bronx Fatherhood Program help young, low-income fathers to
understand the important role a father plays in his child’s life
and provide emotional support to help these men accept the
responsibilities and enjoy the rewards of fatherhood. Participants
attend twice-weekly support groups, receive instruction in basic
parenting skills, and are connected to resources and agencies to
assist them with continuing their educations, finding employment, and contributing financially to their children’s lives. Since
2007, the Bronx Fatherhood Program has worked with more
than 450 young men between the ages of 16 and 35. We gratefully acknowledge the support of our Bronx Fatherhood Program
by The Whistler Charitable Lead Annuity Trust. The Fathers First
initiative is supported by the NYC DOHMH.
Pediatric Palliative Care Program
This program provides medical and social support to children
with complex, long-term, life-threatening or life-limiting
conditions and their families in Brooklyn, Queens, Manhattan,
the Bronx, and Nassau County. Services begin when the
child is diagnosed and continue without time limits, and
include regular home visits from VNSNY nurses trained in
pediatric palliative care, licensed social workers, hospice
physicians, and child-life specialists. In addition to helping
children and their families cope emotionally, our teams take
a holistic approach to care and assist with pain and symptom management, support families as they evaluate curative and palliative treatment options, and coordinate with
the child’s physicians to ensure ongoing and effective care.
VNSNY gratefully acknowledges the Lucius N. Littauer Foundation, the Milbank Foundation and the Sy Syms Foundation
for their generous support of VNSNY’s Pediatric Palliative
Care Program.
Pediatric Diabetes Program
Launched in 2010, VNSNY’s Pediatric Diabetes Program assists
children with type 1 or type 2 diabetes and their families in the
Bronx and Upper Manhattan. Interdisciplinary teams include
VNSNY home care nurses, registered dietitians, social workers,
and certified diabetes educators who provide individualized
instruction and complementary support to children and their
families in order to help them develop the positive behaviors
that are critical to each child’s long-term health. VNSNY would
like to thank the Morgan Stanley Foundation for its support
of this program.
• Counsel children affected by their parents’ illness
•Connect families with physicians and other resources
VNSNY’s HIV/AIDS Family Support Team receives federal funding
from the Ryan White grant, administered by the NYC DOHMH.
Working Together for Family
Caregivers and the Elderly
VNSNY Family Caregiver Support Program
The Family Caregiver Support Program targets individuals
caring for sick and aging relatives who need additional training
to improve their caregiving skills, or who may be jeopardizing their own emotional or physical health while providing
care. Each caregiver is assigned a VNSNY social worker who
provides counseling on stress reduction, self-care, and caregiving. The program also offers resource referrals and short-term
respite services.
HIV/AIDS Family Support Team
The Family Support Team staff address the needs of up to
50 low-income families—90 percent of them headed by
single mothers—in which a parent or other family member
has been diagnosed with HIV/AIDS. Team members include
social workers and psychiatrists who work to provide a network of services across multiple disciplines. This program
takes a comprehensive approach to supporting and stabilizing families in order to:
•Ensure that the diagnosed family member receives
ongoing medical care and adheres to medical regimens
•Help pregnant women with HIV get the necessary care
to avoid passing the infection to their newborn children
VNSNY is deeply committed to helping older adults age
safely and comfortably in their homes, and offers several
programs and services to support the elderly and their
caregivers.
Chinatown NNORC
Located at the VNSNY Chinatown Community Center, the
Chinatown Neighborhood Naturally Occurring Retirement
Community (NNORC) serves a portion of the 24-block community that some 2,000 residents age 60 and older call home.
The NNORC staff speaks a range of Chinese dialects and works
closely with community partners on several ongoing initiatives
to keep NNORC members supported by their communities.
NNORC members can receive free social services, non-reimbursable nursing care, and participate in support groups, health
screenings, educational lectures, and social and volunteer programs on topics that range from colon health to advance directives and health care proxies, housing and entitlement issues to
intergenerational cultural arts projects. The Chinatown NNORC
is funded by the New York State Office for the Aging (NYSOFA)
and the John H. and Ethel G. Noble Charitable Trust.
31
INTERSECTING LIVES
Working Together
with Community Partners
VNSNY is a vital presence throughout the New York
metropolitan area and an anchor in many communities.
Through partnerships with community-based agencies,
we are able to undertake a wide range of initiatives that
act as a safety net for our most vulnerable and fragile
neighbors.
Community Mental Health Services
VNSNY Hospice and Palliative Care
Designed to meet the needs of people with advanced lifethreatening illnesses and their families, VNSNY Hospice and
Palliative Care is the largest such program in the New York
metropolitan area, with nearly 1,000 patients in its care on any
given day. Our Hospice Care Team, which includes physicians,
nurses, nurse practitioners, social workers, chaplains, registered
dietitians, home health aides, bereavement counselors, complementary therapists, and volunteers, strives to promote comfort,
dignity, and quality of life for each patient. Philanthropy has
played a vital role in allowing us to sustain and expand this
program, enabling VNSNY to meet the needs of patients at
the end of life and their families with the best possible medical,
nursing, emotional, and spiritual care.
Although most patients are cared for in their homes, VNSNY
also provides end-of-life care in nursing homes, as well as in
two facilities of our own: The Shirley Goodman and Himan
Brown Residence, a dignified, home-like setting for hospice
patients who cannot remain in their homes; and the VNSNY
Haven Hospice Specialty Care Unit at Bellevue Hospital,
a 25-bed facility for patients whose symptoms cannot be
managed at home. VNSNY thanks The Ambrose Monell
Foundation, the Hugoton Foundation, the David L. Klein, Jr.
Foundation, The Balm Foundation, the John Conley Foundation
For Ethics & Philosophy in Medicine, The Y.C. Ho/Helen
and Michael Chiang Foundation, Select Equity Group
Foundation, and The New York Community Trust-Richard
and Mildred T. Rhodebeck Fund, and Wise Hospice Options
for their generous support of Hospice and Palliative Care.
32
VNSNY’s Community Mental Health Services encompass a
broad range of programs which, collectively, deliver care to
up to 15,000 low-income clients of all ages every year:
•The FRIENDS Program provides comprehensive mental
health and social support services to emotionally
disturbed children in the Bronx
•Geriatric Mental Health Outreach offers short-term
mental health services to senior citizens in the Bronx
and Upper Manhattan to ensure compliance with
treatment, encourage socialization, and assist with
daily activities
•Health Home Care Management, a partnership that
unites VNSNY with several community-based organizations and one hospital, cares for people in the Bronx
and Manhattan who suffer from overlapping mental
illness, substance abuse, and multiple chronic illnesses
In addition, VNSNY recently developed two programs where
mental health counselors worked with FEMA to address the
needs of traumatized residents suffering in the aftermath of
Superstorm Sandy with ongoing psychological outreach and
disaster recovery. Through the extraordinary generosity of
the American Red Cross, VNSNY’s Community Mental Health
Services established the Disaster Distress Response Program
to provide mental and community health services (including
crisis counseling, care management, and health assessments)
to more than 13,600 victims of Sandy in New York City and
Nassau County. VNSNY’ s Community Mental Health Services
are funded through grants and contracts from a variety of
government offices, including the NYC DOHMH and the New
York State Office of Mental Health (NYS OMH).
Educating the Next Generation
of Home Healthcare Clinicians
Working Together
for the Future of Health Care
The exchange of ideas and information is critical to
improving the delivery of care now and in the future.
VNSNY is on the cutting edge of research and educational
development to ensure healthcare practices evolve to
meet the needs of this transformative time.
Center for Home Care Policy & Research
VNSNY is the nation’s only home- and community-based
healthcare organization with its own research center. Our
internationally renowned Center for Home Care Policy &
Research is recognized as the preeminent research center for
home care. The Center conducts rigorous scientific research
with the goal of promoting positive changes in the field of
health care through:
•Improving the quality of data, decision-making,
and patient care at VNSNY
•Addressing the future of U.S. healthcare delivery
• Supporting successful aging in the community
•Informing healthcare policy on the state and
national levels
Data gathered by the Center has broad applications for home
and community care, and the Research Center frequently hosts
delegations from across the country and around the globe.
VNSNY collaborates with more than 30 colleges and universities
in the New York area to address the chronic shortage of home
healthcare clinicians, and to hone the home care skills of
the next generation of caregivers. Supported by charitable
dollars from myriad donors, VNSNY provides paid internships,
work-study programs, and clinical training in the field for
students pursuing degrees in the disciplines of nursing,
medicine, rehabilitation therapy, social work, and pharmacy.
Community Connections TimeBank
This unique program was featured in the December 15, 2013
issue of New York magazine as one of the “Reasons to Love New
York.” VNSNY’s TimeBank facilitates the exchange of services
among members of all ages and backgrounds, and it partners
with community organizations and businesses, increasing
members’ access to services in their neighborhoods as well as
offering discounts. Founded in 2006, VNSNY’s TimeBank is the
fastest growing one in the world and is the country’s largest,
with more than 3,200 members.
Our Commitment
VNSNY is committed to delivering high-quality, compassionate home care to all of our patients, regardless of
their ability to pay. Our generous supporters are a major
reason we are able to do this. Today, with the need for our
services steadily expanding even as levels of government
reimbursement decline, philanthropic contributions are
more important to our mission than ever. In these challenging times, we thank all of our donors for enabling
VNSNY to continue to serve our neighbors in need.
The Center is supported by a variety of private funders, including the Beatrice Renfield Foundation, The Commonwealth
Fund, the John A. Hartford Foundation and the Harry and
Jeanette Weinberg Foundation as well as the National Institutes of Health (NIH) and the Agency for Healthcare Research
and Quality.
33
INTERSECTING LIVES
Financial Summary 2013 & 2012
2013
2012
Net patient service revenue
$599,477
$697,028
Capitated premiums
1,285,931
862,608
47,856
44,266
1,933,264
1,603,902
Salaries
666,560
617,953
Fringe benefits
196,169
167,813
Contract services
981,144
645,668
Rent, supplies and other
205,831
168,645
16,128
15,246
2,065,832
1,615,325
(132,568)
(11,423)
Operating revenue:
Grants, contributions and other
Total revenue and other support
Operating expenses:
Depreciation and amortization
Total operating expenses
Income (loss) from operations, before asset impairment
Asset impairment
Income (loss) from operations
(32,778)
($132,568)
($44,201)
* Figures in thousands of dollars
By resolution of the Board of Directors of the Visiting Nurse Service of New York, surplus revenue
is placed in designated funds that are used to expand VNSNY’s charitable services in the New York
community, to pilot new models of patient care and to enhance educational programs, among
other initiatives.
During 2013 and 2012, the Visiting Nurse Service of New York provided $53,442,000 of combined
charitable care and uncompensated services to the New York community. A full audited statement
may be obtained by writing to us or the New York Department of State, Office of Charities
Registration, Albany, NY 12231.
You may obtain a copy of our financial report from Visiting Nurse Service of New York, 107 East 70th
Street, New York, NY 10021 (212-609-1525).
34
2013
Donors
Individuals, foundations and corporations gave generously to the
Visiting Nurse Service of New York in 2013. These contributions allowed
us to provide a broad range of patient care, support services, research, and
charitable care initiatives to help the community and safeguard the health
of New Yorkers in need. We deeply appreciate the caring that these gifts
represent. They are critically important to our charitable care mission.
$500,000 and above
Eugenie Doyle, MD, and Joseph Doyle*
Andreas C. Dracopoulos
Anne and Joel Ehrenkranz/
The Ehrenkranz Family Foundation
The Elkes Foundation
Empire BlueCross BlueShield
Epstein Teicher Philanthropies
Charles A. Frueauff Foundation
Hugoton Foundation
The Randi & Clifford Lane Foundation
The Lucius N. Littauer Foundation
Milbank Foundation
The Ambrose Monell Foundation
Henry and Lucy Moses Fund, Inc.
Valerie and Jeffrey Peltier
Mr. and Mrs. Carl H. Pforzheimer III
Solon E. Summerfield Foundation, Inc.
United Hospital Fund
Weill Cornell Medical College
Anonymous (2)
American Red Cross
Robin Hood
The Warner Foundation
$100,000 - $499,999
The Balm Foundation
Columbia University
The Commonwealth Fund
Barbara and Donald Jonas/Jonas Center
for Nursing Excellence
The New York Community Trust
New York University School of Medicine
Save the Children
Tiger Foundation
The Harry and Jeanette Weinberg
Foundation
$50,000 - $99,999
The John Conley Foundation for Ethics
& Philosophy in Medicine
Deutsche Bank Americas Foundation
EmblemHealth
The Irma T. Hirschl Trust
Robert M. Kaufman, Esq.
John H. and Ethel G. Noble
Charitable Trust
The Beatrice Renfield Foundation
Vital Projects Fund, Inc./Robert B.
Menschel
$25,000 - $49,999
The Y.C. Ho/ Helen and Michael Chiang
Foundation
Creative Health Concepts Group
of WeiserMazars
$10,000 - $24,999
Richard Abrons/Louis and Anne Abrons
Foundation
Allen Health Care Services
Alliance For Health, Inc.
Margaret and Alexander Bancroft
Nora Bensahel
Beatrice and Douglas Broadwater
Cadwalader, Wickersham & Taft LLP
Ezra Caldwell*
Emy Cohenca/Jacques & Emy Cohenca
Foundation
Cynara Crandall
Curtis+Perry
Julie and Bob Daum
Joseph and Pamela Donner
Edith and Robert DuPuy
The Durst Organization
Ernst & Young LLP
Alice and George Frelinghuysen /
The Frelinghuysen Foundation
Garfunkel Wild, P.C.
Gibbons P.C.
Nancy and Stewart Gittelman
Peter H. Gleason
GNYHA Ventures, Inc.
Miriam Gordon
Mary W. Harriman Foundation
The John A. Hartford Foundation
Mary R. (Nina) Henderson and
Roger J. Branson, MD
Hogan Lovells US LLP/Jeffrey G.
Schneider
Hospital for Special Surgery
Isabella Geriatric Center
Thomas and Barbara Israel/
A.C. Israel Foundation
Jamestown/1250 Broadway
Charles S. Keene Foundation
Helen L. Kimmel
David L. Klein, Jr. Foundation
Michael Koss
Honey M. Kurtz
Yoko Ono Lennon
Susan and Art Lindenauer
Nancy and Alan N. Locker
Manatt, Phelps & Phillips, LLP
Tom and Elizabeth Mao
Jon and Laura Mattson
Phyllis and Slade Mills
The Mount Sinai Hospital
Margaret Neimeth
The New York Society for the Relief of
Widows and Orphans of Medical Men
* Deceased
35
INTERSECTING LIVES
2013 Donors
NYU College of Nursing
NYU Langone Medical Center
Julie and Russel Patterson, Jr.
People Care Incorporated
Personal-Touch Home Care
Premier Home Health Care Services, Inc.
Presidio
PricewaterhouseCoopers LLP
Progressive Home Health Services, Inc.
Emily and John Rafferty
Joshua Ramo
Remedy Partners
The New York Community Trust - Richard and Mildred T. Rhodebeck Fund
Ropes & Gray LLP
Rosenblum Newfield LLC
Norman Rothfeld
RTI International
Jack and Susan Rudin
Rachel R. Rutherford Englund
Sandata Technologies, LLC
Seiden
Select Equity Group Foundation
Simone Healthcare Real Estate
Marilyn M. Simpson Charitable Trusts
Tara Stacom/ Cushman & Wakefield, Inc.
Summit Leadership Strategies
Thompson Family Foundation, Inc.
TMG Health, Inc.
Towers Watson
VCE
Verizon Wireless
Frank and Diane Vigilante
Walgreens/ Duane Reade
Whistler Charitable Lead Annuity Trust
Barrie and Deedee Wigmore
Wise Hospice Options
Anonymous (2)
$5,000 - $9,999
Altruista Health
American Medical Alert Corp./
Tunstall Americas
Axion Healthcare
Kate M. Ballen
Sandra A. Bass / The Sandra Atlas Bass
and Edythe and Sol G. Atlas Fund
36
James S. Baumann/The Baumann
Family Foundation
Diane and Clyde Brownstone/
Brownstone Family Foundation
Bulls Head Foundation
Byram Healthcare
Robert M. Carr
Mary Ann and George Christopher
Collazo Florentino & Keil LLP/
Tonianne Florentino
Mary and Maxwell Davidson III
Delta Health Technologies
Dignity Memorial
Patricia M. Dunnington/The Seth Sprague Educational and
Charitable Foundation
Joan and Bob Easton
Elliot Management Corporation
Express Scripts
Frenkel Benefits, LLC
Mary Ann Fribourg
Bette Jo Greenberger
Robert and Kit Howard
Evelyn Lynn Hu
Peter Hutchings and Martha Wolfgang
Inovalon, Inc.
Jack Morton Worldwide
Elise Jerard Environmental
and Humanitarian Trust
Solange Landau
McBee Associates, Inc.
Medline Industries, Inc.
The H & S Menowitz Foundation
Mercy Home Care
Carolyn and Gene Mercy
New York Hospital Queens
NewYork-Presbyterian Hospital
and Healthcare System
John K. Orberg
Dennis Paoli/The Heidi Paoli Fund
Helen F. Perry
Colleen Pietrobono
Pine Tree Foundation of New York/
Szilvia Szmuk-Tanenbaum
Bernard Posner
Corinne H. Rieder, EdD
Iris and Ira Rimerman/Rimerman
Family Foundation
Marcia and Philip Rothblum
Foundation, Inc.
Larry Rothenberg, Esq./CLC Kramer Foundation
May and Samuel Rudin Family
Foundation, Inc.
Sarah I. Schieffelin Residuary Trust
Andrew N. Schiff, MD /The Schiff
Foundation
Michael W. Schwartz
Simione Healthcare Consultants
Sterling Medical, part of McKesson
Patient Care Solutions
Sy Syms Foundation
ThomasARTS
United Federation of Teachers
University of Pennsylvania School
of Nursing
University Settlement Society
of New York
Vicom Infinity, Inc./Vicom Computer Services, Inc.
$2,500 - $4,999
The Actors Fund
Advanced Care, Inc.
Advanced Technical Systems Group LLC
AMC Health
Apex Laboratory, Inc.
Stanley J. Arkin
Arthur J. Gallagher Risk Management Services
Daniel Bayoneto
BNY Mellon
Elizabeth R. Bramwell
The Brooklyn Hospital Center
Teresa C. Brown
Mrs. John Burton
Castle Harlan, Inc.
Cerner Corporation
Davidson Kempner Capital
Management LLC
Jose M. and Maria Teresa de Lasa
Sandra Delson, EdD
Distinctive Workforce Solutions
Eagle Asset Management, Inc.
Abigail Black Elbaum
2013 VNSNY Leadership Council
Hany Abdelaal
Richard Abrons/Louis and Anne Abrons
Foundation
Terese Acampora
Jeffrey W. Allister
Stanley J. Arkin
Margaret and Alexander Bancroft
Morton Banks
Sandra A. Bass/The Sandra Atlas Bass
and Edythe and Sol G. Atlas Fund
Daniel Bayoneto
Joan Beir
Nora Bensahel
Stanley and Maureen Bone
Elizabeth R. Bramwell
Beatrice and Douglas Broadwater
Jan P. Browne
Diane and Clyde Brownstone /
Brownstone Family Foundation
Mrs. John Burton
Ezra Caldwell
Neil Calet
Robert M. Carr
Mary Ann and George Christopher
Emy Cohenca
Cynara Crandall
Mary and Maxwell Davidson III
Denise M. Davin, Esq.
Jose M. and Maria Teresa de Lasa
John Delfs
Joseph and Pamela Donner
Eugenie Doyle, MD, and Joseph Doyle
Andreas C. Dracopoulos
Joan and Bob Easton
Daniel and Edith Ehrlich/The Daniel J.
& Edith A. Ehrlich Family Foundation
Abigail Black Elbaum
Gail Erickson
Daniel and Marki Flannery
Aaron Frankel
Alice and George Frelinghuysen
Mary Ann Fribourg
Peter Frishauf
Beverley Galban
Sarah Garrity
Nancy and Stewart Gittelman
Peter H. Gleason
Eloise Goldberg
Vladimir Golovanov
Miriam Gordon
Betsy and Victor Gotbaum
Bette Jo Greenberger
Mary Z. Greenebaum/ Richard
Greenebaum Fund
Marian Haas
Haberman Foundation/ Suchman Family
Charitable Trust
Hugh and Laura Hale
Christopher Harrington and Brian Sherman
Freda Hartfield / Ocean Reef Foundation
Ms. Regina Hawkey and Dr. Jeffrey Vieira
Miriam Helbok
Sam and Shonnie Heller
Jane P. Hermann
William H. Herrman
John Hetrick
Robert and Kit Howard
Evelyn Lynn Hu
The Dr. Maxwell Hurston Family
Foundation, Inc.
Peter Hutchings and Martha Wolfgang
Thomas and Barbara Israel / A.C. Israel
Foundation
Barbara and Donald Jonas / Jonas Center
for Nursing Excellence
Robert M. Kaufman, Esq.
Judith S. Kaye
Geoffrey D. Kimball
Margery Kirsch, RN, MS, CDE / Harold E.
Hirsch Foundation
Helen and Jules Kornblau/ The Kornblau
Family Foundation
Andrew Koss
Karen G. Kriendler Nelson
Solange Landau
The Randi & Clifford Lane Foundation
Joan M. Leiman
Yoko Ono Lennon
Denise J. Levy
Charles and Donna Lichti
Susan and Art Lindenauer
David C. Lindy, MD, and Ruth Galen Lindy
Hilary and Ethel Lipsitz
Nancy and Alan N. Locker
Jody and Brian Locker Berger
Rose Madden-Baer
Arnold Manheimer
Tom and Elizabeth Mao
Joan M. Marren, RN, MEd
Gwendolyn K. Marx
Jon and Laura Mattson
Robert B. Menschel
Sandy and Mario Merlino
Jennifer Milacci
Phyllis and Slade Mills
Dinny and Lester Morse
Margaret Neimeth
Earl H. Nemser, Esq.
Susan Northover
Charles J. O’Connell
John K. Orberg
Catherine Orme
Constance M. Paine
Kerry M. Parker
Julie and Russel Patterson, Jr.
Timothy R. Peng
Helen F. Perry
Neil Pessin
Mr. and Mrs. Carl H. Pforzheimer III
Stuart Pinto
John and Margaret Pirovano
Joan and Charles Platt
Beth Polish
Ann C. Poll
Sidney L. Posel / The Posel Foundation
Bernard Posner
Julie Price
Emily and John Rafferty
Joshua Ramo
Salvatore A. Ranieri
Peter and Trudi Richardson
Corinne H. Rieder, EdD
Iris and Ira Rimerman
David Rockefeller
Mr. and Mrs. Kevin Rogers
Evanthia Rogers-Horne
Ann Rosow-Lucchesi
Paul T. Roth
Marcia and Philip Rothblum
Foundation, Inc.
Norman Rothfeld
Jack and Susan Rudin
Sara Rudner
Rachel R. Rutherford Englund
Andrew N. Schiff, MD / The Schiff
Foundation
Flora Schnall
Michael W. Schwartz
Jennifer M. Shotwell
Stefanie Steel
Roger L. Strong / Strong Foundation
of New York
Judith A. Sullivan/Stewart and Judith
Sullivan Family Fund
Ilona Swaring
Thompson Family Foundation, Inc.
Frank and Diane Vigilante
Jill Weinstein
Stacey Weston
Ransom C. Wilson
Michael C. Wolf, DDS
Anonymous (7)
37
INTERSECTING LIVES
2013 Donors
$2,500 - $4,999 (continued)
Patricia Tucker Ewert
Falk Technical Service Corp.
Family Home Care Services of Brooklyn
& Queens, Inc.
Daniel and Marki Flannery
Aaron Frankel
Gannon Vitolo Contracting, LLC
Audrey D. Gerson/Valiant
Foundation, Inc.
Goldman, Sachs & Co.
Clare and Vartan Gregorian
Haberman Foundation
Health Care Service Corporation
John Hetrick
The Rita and Alex Hillman Foundation
Hunter College
The Dr. Maxwell Hurston Family
Foundation, Inc.
Hutch Metro Center
IBM
Infusion Options, Inc.
JP Morgan Chase
Attallah Kappas, MD
Janet Kardon
Helen and Jules Kornblau/The Kornblau Family Foundation
Andrew Koss
KPMG LLP
Karen G. Kriendler Nelson
Max Kupferberg /The Kupferberg
Foundation
Loeb & Loeb LLP
Stefan Lysak
Joseph and Meryl Mark
Gwendolyn K. Marx
Mascioni & Behrmann Architecture
& Engineering, P.C.
Medstar Surgical
Richard and Ronay Menschel
Merkle Inc.
Mathy and Andrew Mezey
Dinny and Lester Morse
Mullen
Nate’s Specialty Pharmacy
NEPC, LLC
New York Home Health Care Equipment
* Deceased
38
NewYork-Presbyterian Lower
Manhattan Hospital
Office Supply Headquarters Inc.
Oved Bros Realty
PA Consulting Group
Parker Jewish Institute for Health Care and Rehabilitation
Joan and Charles Platt
Predilytics, Inc.
Prestige Care, Inc.
Prime Staffing
Salvatore A. Ranieri
Ricoh
David Rockefeller
Mary and Win Rutherfurd
Sector3 Appraisals, Inc.
Selfhelp Community Services, Inc.
Seton Hall University College of Nursing
Etka Singh and Mark Bushell
SL Green Realty Corp.
The Sourcing Group, LLC
Special Touch Home Care Services
TMP Worldwide Advertising
& Communications
ValueOptions, Inc.
vXchnge
White Plains Hospital
Bradley and Elizabeth Whitman
Ransom C. Wilson
Anonymous (2)
$1,000 - $2,499
1199 SEIU-UHWE
5 Penn Plaza LLC
A&A Maintenance Enterprise, Inc.
A&T Healthcare
A-1 International, Inc.
Hany Abdelaal
Christine Algrant*
All Season Home Attendant
Allcare Medical
Jeffrey W. Allister
The Allure Group
The Auxiliary of St. Barnabas
Healthcare Facilities
AVR Realty
Janie Bailey
Morton Banks
Jack D. Barchas, MD and Rosemary
A. Stevens, PhD, MPH
Janet Barsky
Judith G. Bartlett
Richard and Kerri Bartlett Fund
The Batir Foundation
Joan Beir/Beir Foundation
Bobbie Berkowitz, PhD, RN, CNAA, FAAN
Marion Bernstein
Richard & Katherine Berresford Fund
Bestcare, Inc.
Alexander Bing
The Blackstone Charitable Foundation
Blumenfeld Development Group, Ltd.
Stanley and Maureen Bone
Booz & Company
Deborah B. Breznay
Bronx-Lebanon Hospital Center
Milton and Fannie Brown Family
Foundation, Inc.
Jan P. Browne
Mr. and Mrs. Robert M. Burger
Sally and Sam Butler
Neil Calet
Calvary Hospital
Cicero Consulting Associates
Carmen B. Ciparick
Blanche Cirker
Citywide Mobile Response
Consolidated Technologies, Inc.
Sarah Sheets Cook, DNP
Cooperative Home Care Associates
Coram Specialty Infusion Services
Cordo & Company LLC
Crothall Healthcare
CVS Caremark
Stanley Darrow, DDS
Denise M. Davin, Esq.
Elisabeth de Picciotto
Richard C. Decker
John Delfs, MD
The Helen and Philip Delman Foundation
Carol J. Dempster
Linda DeRose
Digital Pulp
Judy and Jamie Dimon
Austin and Paula Dooley
Duro Electrical Contracting
Daniel and Edith Ehrlich/The Daniel J.
& Edith A. Ehrlich Family Foundation
The Ember Foundation
EMC
Empire Office, Inc.
Gail Erickson
Essen Medical Associates, P.C./
Sumir Sahgal, MD
Claire and Sam Fagin
Nancy and Hart Fessenden
First American Healthcare Finance
First Quality Maintenance
Lynn S. Fitzgerald
Barbara H. Freitag
Fried, Frank, Harris, Shriver
& Jacobson LLP
Peter Frishauf
Future Tech Enterprise, Inc.
Beverley Galban
Gannett Healthcare Group/Nurse.com
Sarah Garrity
Janice Gewirtz and George Gewirtz, MD
Beatrice Goelet Manice
Eloise Goldberg
Goldie Anna Charitable Trust
Vladimir V. Golovanov
Betsy and Victor Gotbaum
Gotham Research Group
Michael Gould
Greenberg Traurig, LLP
Mary Z. Greenebaum/Richard
Greenebaum Fund
Ann and Arthur Grey Foundation
Group Gordon
G-Systems, Inc.
Mary R. Guettel
Marian Haas
Kevin R. Hackett
Hugh and Laura Hale
Christopher Harrington and
Brian Sherman
Linda Harris
John and Malo Harrison
Freda Hartfield / Ocean Reef Foundation
Sylvia K. Hassenfeld
Regina Hawkey and Dr. Jeffrey Vieira
Healthplex, Inc.
The Hebrew Home at Riverdale
Miriam Helbok
Abbe A. Heller
Sam and Shonnie Heller
Patricia Helms, MSN, RN, NE-BC
HELP/PSI Inc.
Henry Schein, Inc.
Jane P. Hermann
William H. Herrman
Anne and John A. Herrmann
Mortimer H. Hess
Heymann-Wolf Foundation
Dorothy N. Hidalgo*
HighPoint Associates
Hines
Virginia M. Hoffmann
Holborn Corporation
Amory Houghton
John R. Hupper
Income Research + Management
Jacob Feinberg Katz & Michaeli
Consulting Group, LLC
Jewish Home Lifecare
George S. Kaufman
Judith S. Kaye
Theresa Kemps
Paulina Kim
Geoffrey D. Kimball
King + Company
Christopher Kinney
Clay Kirk
Margery Kirsch, RN, MS, CDE/
Harold E. Hirsch Foundation
The Hess and Helyn Kline Foundation
Elaine A. Langone
Lazard Asset Management
Joan M. Leiman
Lisa LeSavoy
John P. Levine and Susan M. Clopton/
Levine Clopton Family Fund
Denise J. Levy
Charles and Donna Lichti
David C. Lindy, MD and Ruth Galen Lindy
Hilary and Ethel Lipsitz
Jody and Brian Locker Berger
Marianne Longo
Sam & Anna Lopin Foundation
Helen Lowenstein
Ruth Watson Lubic, EdD, CNM, FAAN
Lillian Wald Heritage Society
Members of the Lillian Wald Heritage
Society lead by example to ensure
the future of VNSNY through the
extraordinary gesture of including
a bequest or planned gift, such as
a Charitable Gift Annuity (CGA) or
Retirement Assets (like an IRA), in
their estate plans to help support
the future of VNSNY.
Dianne E. Beach
Joan L. Benson
Marie Bostinto
Anita Brenner
Sandra and Jack E. Bronston
Joel T. Camche and
Caren Raine Camche
Claire and Sam Fagin
Mildred Forrell
Aaron Frankel
Miriam Gordon
Frederick L. Jacobson
Robert M. Kaufman, Esq.
Lucy D. Lieberfeld
Anneliese C. Marx
Phyllis and Slade Mills
Nancy F. Morgan
Hi-Chul Mun and Young-Sook Mun
Barbara Oliver
Joan and Charles Platt
Ann C. Poll
Marc Ratner
Iris and Ira Rimerman
Dorothy K. Rupp
Flora Schnall
Doris Scott
Lorraine Soffen
Beverly Moss Spatt, PhD
Marian Stadelman
Frank and Diane Vigilante
Gretchen Walther Dumler
Michael C. Wolf, DDS
Anonymous (4)
* Deceased
39
INTERSECTING LIVES
2013 Donors
Charlene and Gary E. MacDougal
Macro Consultants, LLC
Josiah Macy Jr. Foundation
Rose Madden-Baer
Maimonides Medical Center
Arnold Manheimer
Margaret Tietz Nursing
& Rehabilitation Center
Julia A. Marin
Joan M. Marren, RN, MEd
Marx Myles, Inc.
Maryland Hospital Association, Inc.
Diana J. Mason, PhD, RN, FAAN
Sandy and Mario Merlino
MetLife, Inc.
Microsoft Corporation
Jennifer Milacci
Howard Milstein
Mobile Health
Edward A. Muccini
Earl H. Nemser, Esq.
The Netter Foundation, Inc.
The New York Academy of Medicine
New York Daily News
New York Post
Robert and Ann Newburger Foundation
The Lois & Richard Nicotra Foundation
The Nolan Company
Susan Northover
Isabelle R. Oaklander, MD
Charles J. O’Connell
Abby and George O’Neill Trust
Paula K. Oppenheim
Catherine Orme
Pace University, College of Health
Professions
Constance M. Paine
Pannonia Foundation
Kerry M. Parker
Carolyn and Bill Patterson
David and Emelyn Patterson
Liz and Jeff Peek
Timothy R. Peng
Neil Pessin
PHI
Stuart Pinto
John and Margaret Pirovano
Sheila and Nicholas Platt
40
Beth Polish
Ann C. Poll
Sidney L. Posel/The Posel Foundation
Julie Price
Queens Boulevard Extended Care Facility
Michael Rehaut
Robert Rheinstein
Peter and Trudi Richardson
Mr. and Mrs. Kevin Rogers
Evanthia Rogers-Horne
Paula L. Root and Dr. Leon Root
Ann Rosow-Lucchesi
Paul T. Roth
Roytex, Inc.
Sara Rudner
Jeffrey Sachs
Sands Capital Management, LLC
Flora Schnall
Seid Carro Family Foundation Inc./
Andrew Seid
Elizabeth M. Sesselberg
Virginia W. Sheerin
Albert E. Short
Jennifer M. Shotwell
Siguler Guff & Company, LP
Margot M. Slater
Jean K. Smith
Jeannette Solomon UJA Fund
The Sprenger Lang Foundation
Marian Stadelman
Daniel Starer
Chris Steel
Stefanie Steel
Nan and Charles Strauch
Roger L. Strong/Strong Foundation
of New York
Judith A. Sullivan/Stewart and Judith
Sullivan Family Fund
Ilona Swaring
Nicki and Harold Tanner/Newman-Tanner
Foundation
Anne-Marie Thom
TPG Architecture, LLP
UMarketing
Roe and Toni Vaughn
Ellen M. Violett
Visiting Nurse Services in Westchester
Visiting Nurse Association Health Group
Wagner College
Lulu and Anthony Wang
Jill Weinstein
Stacey Weston
Mark and Jane Wilf Family
Foundation, Inc.
William Blair & Company
Janice Savin Williams and
Christopher J. Williams
Michael C. Wolf, DDS
Wolfensohn Family Foundation
Worldwide Security Network
X-treme Care, LLC
L. Randall Yates
Albert Zdenek
Anonymous (6)
$500 - $999
Terese Acampora
Access Staffing, LLC
Adelphi University College of
Nursing and Public Health
John Amato
Aon Risk Solutions
Whitney B. Armstrong
John H. Asiel
Dr. Janet Asimov
Eileen C. Bach
Martin Barr
Santino Basile
Carol Beck
Tobias Bermant
Mashi Blech
Block Vision, Inc.
Robert Blum
Vicki Breitbart
Judy Brustein
Clifton Bullard
Patrick A. Burns
Jonathan J. Bush
Joel T. Camche and Caren Raine Camche
Eli Camhi
Meredith Carr
Robert M. Chalfin
Grace L. Charles
Theodore Chu
Ronald M. Cohen
Baukje Cohen
Common Cents New York, Inc.
Community Healthcare Network
Renee Conforte
Connecticut Gastroenterology
Consultants, P.C.
Robert J. Cummins
CUNY
Peggy and Dick Danziger
Bruce DeLaurentis
Richard Ehrenreich
Elmhurst Hospital Center
Norman Epstein
Elizabeth Eveillard
Exclusive Ambulette Service, Inc.
Fedcap Rehabilitation Services Inc.
Thomas Fenaughty
Jason Ficks
First Chinese Presbyterian C.A.H.A
Corp (MCO)
Thomas A. FitzGerald
Forbes Media LLC
Stephen M. Freedman
Ilene Friedman
Terry and Keith Fulmer
Alice Geller
Alan Ginsberg
Jeannie Gioia
Lynn Rosenberg and Rick Giovinazzo
Carol R. & Avram J. Goldberg Fund
Michael L. Goldstein
David H. Gordon
Nadia Gorman
Mr. and Mrs. Oliver R. Grace
Barbara Greene
Isadore Greenspan
Alice Greif
Roslyn and Frank Grobman
Sadie Z. Hall
Mimi Halpern
Lillian S. Hardy
Hartford Investment Management Company
Morrison and Fenella Heckscher
Steve Herman
Trina Hidalgo
James R. Houghton
James R. Hurley
International Alliance of Theatrical
Stage Employees
Frederick L. Jacobson
The Kandell Fund
Karen Katter
Barbara Adler Katzander
Barbara K. Kelly
Marianne E. Kennedy
Michael P. Kerrigan
Anne Kilgannon
Robert G. Klein
Mr. and Mrs. Harvey Klein
Andrea Klepetar-Fallek
Werner H. and Sarah-Ann Kramarsky
Edward J. Kyne
Leon Lachman
James J. Lally
Bill Lambert
Lamport Foundation, Inc.
Frank Langhammer
John S. & Florence G. Lawrence
Foundation, Inc.
Laurie Z. Lederman
Susan L. Levine
Herbert A. Licht
Roger and Florence Liddell
Linsone, Inc.
Jaye Liset-Lynch
Loeb & Troper
Robert Longo
Jeffrey S. Lovinger
Brian Lustbader
Donna Powell MacNeil
Sharon Mahoney
The Malkin Fund, Inc.
Erika Mark
Dorothy Marks
Margaret L. McClure, EdD, RN, FAAN
Catherine McCollum
Cathy McKeon
Maryalice McNamara
Matthew V. Merola
Anna Marie Michaelides
The MirRam Group
Lynda Montella
Morgan, Lewis & Bockius LLP
Erin F. Moriarty
Marie O. Morse
Susan and Peter Nitze
Frank Oliva
Rachel Osborne
Arduino Pacifico
Panwy Foundation, Inc.
Manuel X. Patino
Robert Pennoyer
Melvin Polisher
Marilyn P. Pryce
Mary K. Quirk
Melissa Radgowski
Michael J. Razny
Judy Reemtsma
Ira M. Resnick
Margaret O. Richards
Richmond University Medical Center
The Rockefeller Group
Gemma Rogers
Myron Sulzberger Rolfe
The Benjamin M. Rosen Family
Foundation
Helene and Samuel L Rosenberg
Dr. and Mrs. Michael A. Rosenbluth
Rebecca and Peter Rosow
Gerald A. Rothstein
Martha Rowen
Michael and Debra Sabanos
Safeguard by Bradley Marketing Group
Sanky Communications, Inc.
Robert Santiago
Mark I. Schubin
Jonathan and Andrea Scilken
Dr. and Mrs. Thomas P. Sculco
Randi Seigel
Irwin and Ruth Shapiro
Shiel Medical Laboratory
Anne Sidamon-Eristoff*
Albert L. Siu MD, MSPH
Sydell Smith
Shoshanna Sofaer, PhD
Vivian Sonn
Spiegel Associates
Peter Spielberg
Alfred C. Stepan III
Zelda Storm
Strategic Outdoor Shop
Suchman Family Charitable Trust
Sunnyside Community Services
41
INTERSECTING LIVES
2013 Donors
Gary Sycalik
William Sycalik
William S. Sycalik
Pamela Tarica
Paul R. Teitelbaum
Joanne Thier
Thorn Run Partners
Time Moving & Storage Inc.
Andrea Traubner
Trilogy Leasing Co., LLC
Joanna Underwood
VNSNY HR Department
Wendy Waterman
Erika Weilharter
Norbert Weissberg
David Weller
Westchester County Association
Burton Weston
Bernard M. White
Marvin F. White
Scott and Linden Wise
Hsiu Mei Wong
Samuel Y. Yee
Christian Zrull
Anonymous (2)
2013 Matching Gifts
AIG Matching Grants Program
Alliance Bernstein
Altman Foundation
AXA Foundation
Bank of America
Bank of Tokyo-Mitsubishi UFJ
Community Health Systems Foundation
GE Foundation
Goldman Sachs Matching Gift Program
Grainger Matching Charitable Gifts Program
Henry Luce Foundation
IBM Matching Gift Program
iStar Financial Inc.
Josiah Macy Jr. Foundation
MasterCard
Pepsico Foundation
Pfizer Foundation, Inc.
The Hearst Corporation
The New York Community Trust
42
Thomson Reuters
Verizon Matching Gift Foundation
Anonymous
Gifts In Kind
Akers Global Travel
Iyabo Akinfemi
Alex Toys LLC
Mary Ann Aliperti
Allen Stevenson School
Michael Ambrosini
AMC Health
Peter Angelilli
Michelle Antonucci
The Apawamis Club
Asia Society Museum
Baby Buggy Inc.
Barbara Bartley Baldwin
Bigelow Tea
Bradford Renaissance Portraits
Brooklyn Museum
Diane and Clyde Brownstone/
Brownstone Family Foundation
Burt’s Bees, Inc.
Cabot Creamery
Marie A. Caiafa
Casa VESPA
Joy Catapano
CB Richard Ellis Real Estate Services, Inc.
CBS Television Distribution
Joan Chaya
Christie Co. Salon Spa
Church & Dwight Co., Inc.
Alissa Churchill
Citigroup Inc.
City National Bank
Collins Building Services, Inc.
Lori Cress
Crown Laboratories, Inc.
Davler Media Group LLC
Directravel
DKNY
Austin and Paula Dooley
Douglaston Garden Club Inc.
Edith and Robert DuPuy
Joan and Bob Easton
EmblemHealth
Equinox
The Estee Lauder Companies, Inc.
Evergreen Nail Salon
Federal Reserve Bank of New York
Diane A. Fitzsimons
French Transit Ltd.
GIM Electronics
Golf Event Management
Elena Goltsberg
Kathy Greenstein
Kathy Harrington
Deborah Harris
Trinidad Hidalgo
Barbara Higgins
Kristin Huckshorn Doerfler
Delois Hurston
IBM
Ikea
Il Sapore Italiano Pizzeria
Il Toscano Ristorante
International Flavors & Fragrances
John Iorio
Daniel Isgro
Betsy Jenks
Jesus Alive Ministries
Jones, Lang, La Salle
Naseebah Khan
Knitty City
Catherine Heller Lenihan
Mir Mahmoud
Major League Baseball - Concept One
Lia Mariscal/Mariscal Design
Materials for the Arts
Deepak Mathur
Kelly Mattone
Eve O. Mayer
Antonieta McPherson
Medline Industries, Inc.
Mercedes-Benz of Greenwich
Metropolitan Tower
Lisa Murano
New York Life Insurance Company
New York Yankees
New York University
Newman’s Own
Gwen and Peter Norton
Office Depot
Office Supply Headquarters
Michelle M. Otremba
Christopher and Amy Palmieri
Park Dental
Sandie Petit
Pizazz Salon
Robert Guido Towers Country Club
Rosemarie Robertson
Mr. and Mrs. Kevin Rogers
Ronique
Catherine Conklin A. Rosenbluth
Roxy Trading, Inc.
S&N Nails, Inc.
Georgina Sager
Nancy P. Sakas
Saks, Inc.
Sam Ash
SBS Promo
Marsha Serrano
Robert Shaller
Margot M. Slater
Stash Tea
Marilyn A. Stone
Stumptown Coffee
Sunstar Butler
Floyd Thomas
Abraham Thomas
Tiffany & Co.
Timber Ridge School
Pamela A. Timoyanis
Simone Waksberg
Waxelene, Inc.
Richard Zhao
Anonymous
2013 Bequests and Planned Gifts
Eileen Bamberger Charitable Trust
Joan L. Benson
Estate of Barbara M. Clark
Estate of Rita Cohen
Estate of Miriam Feldman
Estate of Ruby B. Fleming
Estate of Rhoda Forman
Dorothee Gottschalk Revocable Trust
Estate of George Knote
David M. Mahood Memorial Fund
Estate of Paul Deynes Perez
Estate of Robert Piel
Estate of Channing Pollock
Iris and Ira Rimerman
John Roach Trust
Estate of Meyer Smolen
Marian Stadelman
Estate of Victor A. Von Klemm
Michael C. Wolf, DDS
Martha A. Zalles Trust
Anonymous
In Honor Of
Arnold Agas
Ann Anderson
Cynthia Ardell
Leonard Bakalchuk, MD
Augustine Balaram
Elizabeth Barker
Eliza Bates
Joel Bauer
Francisco Bielinki
Mary Bogan
Maud Bonnell
Stephen Borow
Lewis Braff
Frank J. Branchini
Sadie Braz
Rivkah Brenenson
Jeanne M. Brousseeau
Connie Brown
Zenobia Brown
Clifton Bullard
Lori Buonogura
Ezra Caldwell
Robert M. Carr
Dee Carvo
Casserene Cassells
Mitchell Chandler, MD
Mireille Charles
Olderine Charles
Balem Choi
Joanne Ciaramella
Herman Citron
Eugene Coffey
Deanine Copeland
Lyla J. Correoso, MD
Rita Corrigan
Salena Cummins
Barbara Curran
Edwin Damaso
E. Mary C. Davidson
Marie Defilippo
Sandy Dennis
Christina Dickinson
Michael DiStefano
Christine Dobrydnio
Denise Dolan
Joseph and Pamela Donner
Austin and Paula Dooley
Mary Lou Driscoll
Hong Du
Joan and Bob Easton
Isabel Edison
Judith Engel
Claire M. Fagin, PhD, RN, FAAN
Victoria S. Ferenbach
John Fiddler
Jim Flanigan
Michele Forsten
Alice and George Frelinghuysen
Dorothy Furness
Roasalie Galante
Sarah Gall
Christine Gallagher
Lynn Geisel
Alfred Gescheidt
Alan Ginsberg
Nancy Girlando
Linda Haederlin
Karen Hamilton
Michelle Hamilton
Tiffany Hanton
Mary R. (Nina) Henderson
Angela T. Henning
Sarah Hilde
Gary Hoffman
Hospice Volunteers
Hui-Chen Hsiao
Tove Jacobs
Anite Jean-Baptiste
Josephine Johnson
Barbara and Donald Jonas
Janet Jones Atkins
Claire Josephs
David & Shirly Kane
Attallah Kappas, MD
43
INTERSECTING LIVES
2013 Donors
Robert M. Kaufman, Esq.
Carol Kelly
Farouk Khan
Mary Kay King
Janet King
Wendy Klansky
Barbara Klett
Karen G. Kriendler Nelson
Frank LaFara
Lissy Lau
Clarine Lefevre
Bernard I. Levine
Yuri Levitsky
Benjamin Levy, MD
Martin Lewis
Floyd H. Lichtenberg
Jason Lightly
Crystal Lobo
Gui Loo
Ruth W. Lubic, EdD, CNM, FAAN
Glennson Magsombol
Armentria Makris
Auro Marguey
Betty Sue Martin
Tameka McCabe
Mary McDonough
Catherine M. McGowan
Karen A. McLaughlin
Domenick J. Mele
Evelyn Mendez
Charles Meys, RN
Chaim G. Miler
Phyllis and Slade Mills
Timothy Mills
Nancy Mintz
Michael Moskowitz
Verna Nelson
Gwen and Peter Norton
Mildred Nugent
Helen O’Flynn
Kei Okada
Debra A. Oryzysyn
Karen Osborne
Armin Osgood
Alice Palatnic
Sarah Parnes
Yanira Pereyra
Grace Peters
44
Filippa Petruccelli
Mr. and Mrs. Carl H. Pforzheimer III
Chee Phang
Karen Philip
Maria Polin
Julie Pollitz
Norma Pope
John Ramos
Carol Raphael and Charles Olson
Ben Raposa
Les Ravitz
Claire Reid
Min Rhee
Gretchen Rigol
Colleen Riley
Renen Robles
Roisin Rogers
Paula Root
Arnold Ross
Yael Rotter
Estelle Rubin
Annie Russo
Marie Sappia
Mark I. Schubin
Barbara Schulman
Amy Schwalberg
Pamela Schwartz
Joel Seligman
Leon Silver
Karla Silverman
Lisa-Tara Simpson
Joshua Sokal
Agnes Sonnassa
Elsie Soto
Deborah Soulios
Harold M. Stern
Renee Stringer
Lee Strong
Clara Terebessy
Mary Tetta
Raluca Todoran
Christiane Vasan
Frank and Diane Vigilante
Yaffa Vinikoor
Marie Watrous
Barbara Wenzel
Dorothea K. Whalen
Ashley Wiener
David Willner
Florence Wong
Barbara Yau
In Memory Of
Norman B. Ackerman
Sarah E. Addison
Sadie Albala
Vicenta Alicea
Mary Altilio
Rose Altman
Grace Amato
Glenn Anderson
Hector Arce
Catherine Baechtold
Miriam Baez
Jean Banks
Angela Baratta
Lottie C. Barone
Paul Barr
Ruth S. Bass
Leslie H. Batehan
James Baumann
Joel Beckwith
Jane G. Bensahel
Herman Bershader
Anna Bisso
Hal Blankenship
Gloria Blauhut
Fritz Blomback
Constance M. Boardman
Francoise J. Boas
Lorraine Bodnar
Sidney T. Bogardus
Susan Bopp
Roger Bradley
Bernard Brandes
Esther Braun
Loran Braverman
James Breslin
Murray Brounstein
Alfred W. Brown
Caroline Brown
Harry Browne
Victoria Bruno
Richard Brushett
Ethel Brustein
Rosemary Bulloch
Red Burns
Gage Bush Englund
Gert Butch
Janie Butler
Vivienen & Diana Buultjens
John D. Buxton
Zoriano Caballero
Vic Cabillus
George Cabrera
Robert Callahan
Louis M. Camia
Francis P. Campbell, MD
Pasquale Carbone
Anna Carnevale
Margaret Carroll
Dolores Carvo
James Casey
Frank Cassell
Regina Cassell
Lanie Cecula
Sally Chapman
Sit Ben Chin
Chui May Chiu
Diane R. Chou
Po C. Chow
Eve Hlavaty Cimmet
Joseph Cirruzzo
Dean H. Clopton
Tom Coffey
Clair Cohen
Evelyn Cohen
Lillian Cohen
Bob Collins
Robert D. Collins
Eileen Coly
Rita Corrigan
Angela Costa
Virginia Critelli
Ellen Crowley
Fred Cuba
Joan Cullen
John Cullen
Cecilia Culta
Doug Cummins
Theresa Curcio
Jane Dalecki
Helena Dawson
Otilio M. De Leon
Silvio De Rose
Theresa C. De Simone
Richard Decker
Georgia Delano
Susan Delio
Helen Delman
Andrei Derevenco
Martha Dettmering
Charles Devito
Anthony Di Palma
Audrey Dock
Jerome Dock
Morris Dock
Patricia Doelger
Rosalie Doerre
Richard Druss
Fredi Dubin
Freida Dubin
Egon Dumler
Daisy Dwyer
David Ehrlich
Betty Elkan
Norman Ember
Marvin End
Esther Epstein
Edward A. Fanelli
Eileen Findlay
Sonia Fink
Dave Fisher
Edward J. Flores
Cynthia Flowers
Michele Forsten
Susan D. Fortunato
Abetha Aayer Frankel
Irwin Fredman
Michael Freedman
Buddy Freitag
Jane Fullerton
Allan M. Fusco
Julie Ann Gandle
Julie Gandle
Josef Ganz
Vito Gassi
Lillie Genee
Dorothy Geras
Alvin Gerdhart
Joseph Gevena
Claire Glowitz
Norman Goldner
Valentin Golovanov
Stanley Gongolewski
Mercedes Gonzalez
Rafael Gonzalez
Stephen V. R. Goodhue
Harold Goodman
Ira D. Goodman
John Goodman
Robert Gordon
Arthur Gray
Linda Green
Irene Greenbaum
Arnold Greenberg
Kevin Greene
John Griffo
Barbara Grimaldi
Howard B. Grunther
Mirtha Guerrero
Paul Haberman
Victoria K. Hagopian
Daphne Hall
John C. Hall
Madelyn Halpern
Edward R. Halpert
Mary Lou Harrington
Ruby Harvey
James Hastings
Donna Hazen
Lesmes Hechavarria
Marion Heckler
Paul R. Hendricks, Jr.
Bernard Herz
Valerie Holden
Jerome Holtzman
Ruby G. Hoppin
David Hu
Katherine M. Hurd
John Ide
Ileana D. Immit
Katherine Intrieri
Alice Israel
Dr. Murrey Itzkowitz
Janice Jacobson
Aaron Jarit
Sophia Johneris
Clarence Jones
45
INTERSECTING LIVES
2013 Donors
David & Shirly Kane
Esther Karpel
Gladys Kaufman
Joseph Kenavan
David J. Kendalton
Ellen Kiersblick
Gary Kiesnoski
Patrick Kilgannon
Marvin King
Victoria Kisseleff
Joan L. Klein
Henri Kocur
Raymond Kohn
Joan Koman
Angelika Kontonotas
Paul Korwin
Leopold G. Koss
Mitchell A. Kraeling
Seymour Kramer
Ethel Kreger
Oliver Krenzer
Florence Feller Kriendler
John Laemle
Saul Lambert
Gail M. Lambrix
Bruno Lansing
Seymour Laskow
Owen Laster
Jean Lathem
Linda Lee Langhammer
Marc J. Leiman
Joan Levine
Ray Levine
Joseph Lianzo
Ira Lieberman
Rose & Abraham Lieberman
Oscar London
Robert Longman
Ann Lopes
Lanie Lotsa
Joseph Loverde
Shirley Lublin
Ralph Lugo
Jessie Lupia
Denis Lynch
Seymour Madanick
Mary Magee
Josephine Magistrale
46
Catherine Mahoney
Robert V. Maida
Andrew Makk
Catherine Mangiaracina
Carol Mann
Richard I. Mark
Michael Marks Cohen
Linda Markstein
Gertrude T. Marmorek
Roy Martin
Antoinette Matarazzo
Craig Mawdsley
William D. Mayer
Robert McDowell
Thomas McGovern
Mary McGrath
Helen McGuire
Claudette McKenzie
Peter Mechanick
Stanley Memis
Lois Menchicchi
Harold Menowitz
Gerald Merriman
Sonya Miler
Faye Mintzer
Arline Mischel
Rosemarie Montelone
Leon Morse
Joseph J. Mullalley
JoAnn Mullen
Mary Ellen Mullen
Ursula Murphy
Meyer Nachemin
Joan Nelson
Harold Nemser
Robert Nielsen
Christine Nolan
Carole O’Hara
James T. O’Neill
Donald O’Toole
Bernard J. Osborne
Bernie Osborne
Raymond P. Osso
Angel Pacheco
Rose Padawer
Dorothy Pagliuco
Ignatius Paolilla
Charles & Jo Paolino
George Paris
Charlotte Parkinson
Stephen Pascal
Jane Pecherski
Angela Pensabene
Barbara Peter
Rosalyn I. Pier
Rachel Pinto
John Pisano
Esther Posin
Myrna Posner
Dorothy Price
Tamara Pristin
Stavros Protopapadakis
Roman Przaster
Jim Pucci
Dorothy Puyear
Sonia Quinones
Olga A. Racine
Dominik Rahn
Mary K. Regan
Pauline Rehaut
Frank P. Reid
Ross Reinhart
Lorraine Restaino
Timothy Rhodes
Maurice Richter
Norbert Robbins
Grace Rodgers
Helmut Roeder
Martha Romanak
Concetta A. Rotella
Marcia Rothblum
Joseph Rothenberg
Judith Rothenberg
Carola W. Rothschild
Joseph Rovinsky
Anita Rowan
Joseph Ruberti
Tommie Rudiger
Martin Rudman
Myer Rudnick
Charles Sala
Charles W. Sandquist
Sonia Santiago
Marie Sappia
Gino Sartori
Rose Savarese
Sylvia Schiff
Sara Schlee
Ina Schlesinger
Kurt Schloss
Eileen Schueler
Polly Scilken
Herbert Sedlitz
Geraldine Seid
Bertha Seltzer
David Sheinkopf
Charlotte Shine
Mark P. Shnitkin
Charlette Sikes
Gloria Silverman
Evelyn Silverstein
Salvatore Sirugo
Carol C. Skorr- Piela
Enid Smith
Mrs. Francis Smith
Jane Snadecky
Marcia Sorkin
Elsie Soto
Madeline Spiciarich
Elaine Spielberg
Mildred Spitz
Catherine Spoto
Stewart Sullivan
John Sullivan
Candace Sycalik
William D. Tabachnik
Truman Talley
Albert and Jean Tapper
Guissepe Taverna
Robert P. Taylor
Gaspare Temperino
Marian Ten Hagen
Sarah Teracina
Allen B. Terjesen
Thomas K. Thom
Santino Titta
Teresa Tom
Zoila Toral
Encarnacion Torres
Julio Torres
Ann Tromello
Lena Tron
Jerry Truhlar
Maggie Tuts
Heather Ann Vaughn
Charlotte K. Veal
Seth Vidal
Christopher Von Baeyer
Olia Wang
Robert Weeman
David Weir
Bernice Weisenholz
Anna S. Weissberg
Marjorie B. Weller
Jerry Wexler
Ann Will
Bernice W. Wilman
Dorothy Winkelman
Christopher Winters
Bruce Wise
William Witherspoon Dooley
Sari Worzman
John T. Wrzenski
Eugene Wunder
Lillian Yacuk
Sui K. Yee
Larry C. Yong
Jack Zagerman
Beverly Zagor
Guillermo Zalamea
Ramon Zaldivar
Irene Zeffero
Emanual Zimmer
Michael Zorawick
Freda L. Zucker
Sue Zucker
Anne Marie Zustovich
47
INTERSECTING LIVES
Directors and Committee Members
Board of Directors of
the Visiting Nurse Service
of New York
John P. Rafferty, Chair
Mary Ann Christopher, MSN, RN, FAAN
Margaret A. Bancroft
Bobbie A. Berkowitz, PhD, RN, CNAA, FAAN
Douglas D. Broadwater
Carmen Beauchamp Ciparick
Robert C. Daum
E. Mary C. Davidson
Jose M. de Lasa
Edith M. Dupuy
Anne B. Ehrenkranz
Claire M. Fagin, PhD, RN, FAAN
Alice C. Frelinghuysen
Betsy Gotbaum
Clare R. Gregorian
John R. Gunn
Mary R. (Nina) Henderson
Peter L. Hutchings
Robert M. Kaufman
Michael B. Laskoff
Arthur Lindenauer
Kwan Lan (Tom) Mao
Joseph Mark
Jon E. Mattson, Vice Chair,
Secretary and Treasurer
Mathy Mezey, EdD, RN, FAAN
Phyllis J. Mills, BSN, RN
Valerie S. Peltier
Carl H. Pforzheimer III
Corinne H. Rieder, EdD
Ira S. Rimerman
Andrew N. Schiff, MD
Albert L. Siu, MD, MSPH
Kenneth G. Standard
Frank S. Vigilante
48
Emeritus Directors
Eugenie Doyle, MD
John Gordon
Attallah Kappas, MD
Juliet Patterson
Paula L. Root
VNSNY CHOICE/VNSNY CHOICE
Community Care Board
Andrew N. Schiff, MD, Chair
Bobbie A. Berkowitz, PhD, RN, CNAA, FAAN
Mary Ann Christopher, MSN, RN, FAAN
Carmen Beauchamp Ciparick
Robert C. Daum
Betty Gross
Mary R. (Nina) Henderson
Peter L. Hutchings
Michelle Lopez
Kwan-Lan (Tom) Mao, Treasurer
Joseph Mark
Phyllis J. Mills, BSN, RN
Albert L. Siu, MD, MSPH
VNSNY Continuing Care
Development Corporation
Douglas D. Broadwater, Chair
Kwan-Lan (Tom) Mao, Treasurer
Mathy Mezey, EdD, RN, FAAN
Phyllis J. Mills, BSN, RN
VNSNY Home Care
and Partners in Care
Jon E. Mattson, Chair
Margaret A. Bancroft
Douglas D. Broadwater
Mary Ann Christopher, MSN, RN, FAAN
Sarah L. Eames
Anne B. Ehrenkranz, Vice Chair
Claire M. Fagin, PhD, RN
Alice C. Frelinghuysen
Betsy Gotbaum
Clare R. Gregorian
Michael B. Laskoff
Arthur Lindenauer
Mathy Mezey, EdD, RN, FAAN
Valerie S. Peltier
Carl H. Pforzheimer, III
Ira S. Rimerman
Kenneth G. Standard
VNSNY Hospice and Palliative Care
Frank S. Vigilante, Chair
Nessa Coyle
E. Mary C. Davidson, Vice Chair and Secretary
Jose M. de Lasa
Edith Dupuy
Amber Jones
Robert M. Kaufman
Diane Meier
Mathy Mezey, EdD, RN, FAAN
Margaret Neimeth
Corinne H. Rieder, EdD, Treasurer
Family Care Services
Kenneth G. Standard, Chair
Judith Duhl
Catherine A. George
Kevin Rogers
VNSNY Executive Committee
John P. Rafferty, Chair
Douglas D. Broadwater
Mary Ann Christopher, MSN, RN, FAAN
Robert C. Daum
Peter L. Hutchings
Robert M. Kaufman
Jon E. Mattson
Mathy Mezey, EdD, RN, FAAN
Valerie S. Peltier
Andrew N. Schiff, MD
Audit Committee
Arthur Lindenauer, Chair
Douglas D. Broadwater
Carmen Beauchamp Ciparick
Robert M. Kaufman
Michael B. Laskoff
Finance Committee
Peter L. Hutchings, Chair
Margaret A. Bancroft
Robert C. Daum
Mary R. (Nina) Henderson
Carl H. Pforzheimer, III
Ira S. Rimerman
Frank S. Vigilante
Governance Committee
Robert M. Kaufman, Chair
Alice C. Frelinghuysen
Clare R. Gregorian
Mary R. (Nina) Henderson
Phyllis J. Mills, BSN, RN
Valerie S. Peltier
Kenneth G. Standard
Development Committee
Phyllis J. Mills, BSN, RN, Chair
Douglas D. Broadwater
E. Mary C. Davidson
Anne B. Ehrenkranz
Claire M. Fagin, PhD, RN, FAAN
Betsy Gotbaum
Mary R. (Nina) Henderson
Robert M. Kaufman
Corinne H. Rieder, EdD
Frank S. Vigilante
Executive Compensation
Committee
Valerie S. Peltier, Chair
Douglas D. Broadwater
Alice C. Frelinghuysen
Robert M. Kaufman
Mathy Mezey, EdD, RN, FAAN
John P. Rafferty
Andrew N. Schiff, MD
Investment Subcommittee
Robert C. Daum, Chair
Margaret A. Bancroft
Elizabeth R. Bramwell
Carl H. Pforzheimer, III
Corinne H. Rieder, EdD
Ira S. Rimerman
Andrew N. Schiff, MD
Quality Committee
Mathy Mezey, EdD, RN, FAAN, Chair
Claire M. Fagin, PhD, RN, FAAN
Alice C. Frelinghuysen
John R. Gunn
Peter L. Hutchings
Amber Jones
Eileen Sullivan-Marx, PhD, RN, FAAN
Phyllis J. Mills, BSN, RN
Albert L. Siu, MD, MSPH
Charlene Visconti
Research Advisory Committee
Margaret A. Bancroft, Chair
Claire M. Fagin, PhD, RN, FAAN
Mathy Mezey, EdD, RN, FAAN
Phyllis J. Mills, BSN, RN
Alvin I. Mushlin, MD, ScM
Albert L. Siu, MD, MSPH
Lorna Thorpe
Children & Family Services
Advisory Board
Anne B. Ehrenkranz, Chair
Kate M. Ballen
Clare R. Gregorian
Dorothy N. Hidalgo*
Katherine S. Lobach, MD
Joanna Miller, EdD
Juliet Patterson
Valerie S. Peltier
Lise Scott
Community Mental Health
Advisory Committee
Stanley Bone, MD, Chair Sheila H. Akabas, PhD
E. Mary C. Davidson
Edith DuPuy
Clare R. Gregorian
Phyllis J. Mills, BSN, RN
Anand Pandya, MD
Paula L. Root
Phillip A. Saperia
Volunteer Council
Edith DuPuy, President
Patricia Ewert, First Vice President
Committees
Layettes
Juliet Patterson, Chair
Literacy
Kathy Harrington, Co-Chair
Juliet Patterson, Co-Chair
Toy Drive
Edith Dupuy, Chair
Kathy Harrington, Co-Chair
Volunteer Council Benefit Fund
Patricia Ewert, Chair
Patricia Zalar, Co-Chair
(As of March 31, 2014)
* Deceased
49
INTERSECTING LIVES
How to Help VNSNY
Many of VNSNY’s Charitable Care and Community Benefit programs and services are made possible in
part by contributions from people like you. With your help, we will continue to provide essential care for
thousands of vulnerable children, adults, and families. Here are some of the ways you can help transform
the lives of these underserved populations:
The 2014 VNSNY Annual Benefit Dinner. This black-tie
event, which will take place on Thursday, November 13 at
The Waldorf Astoria, raises funds for our Children and Family
Services programs. Last year’s gala raised nearly $1.2 million
and attracted 700 guests. For information, please contact
John Billeci, Director of Special Events and Individual Giving,
at 212-609-1565 or [email protected].
Join the VNSNY Leadership Council. This group, made up
of donors who have each given a total of $1,250 or more in
a calendar year (exclusive of planned gifts and special event
tickets), offers an opportunity to become closely involved
with VNSNY as a mission-driven organization, with benefits
that include invitations to receptions, special events, and
educational programs; reserved VIP seating for our Amazing
Lives lecture series; and access to the Friends Care Center
Phone Line that provides assistance in navigating the home
healthcare system.
General Contributions help VNSNY continue its nearly
125-year charitable mission to provide the best quality homeand community-based care to all New Yorkers, regardless
of circumstance.
Memorial or Tribute Gifts allow you to leave a lasting
and meaningful legacy in honor of a loved one or a special
VNSNY staff member or home health aide.
Become a member of the Lillian Wald Heritage Society
by making a Planned Gift to ensure that VNSNY’s outstanding care is available to support future generations. Support
VNSNY with a planned gift, such as a Charitable Gift Annuity
(CGA), a gift of Retirement Assets (such as an IRA), or a Bequest
through your will. Planned Gifts may protect and increase
your income, generate estate planning advantages, or provide
tax benefits and real dividends now, while continuing to do
good far into the future.
Donate Appreciated Securities that you have owned for
more than one year and receive a tax deduction for the full fair
market value of the securities on the day of transfer to VNSNY.
You can use the enclosed gift envelope to
make your gift now, or make an online donation
at vnsny.org/donateonline.
For more information about donating to
VNSNY, please call our Development Office
at 212-609-1525.
Thank you. Your generous support helps VNSNY
provide the most skilled and compassionate
healthcare to all New Yorkers regardless of
circumstance. We are grateful to you for
making this possible.
You may opt out of receiving fundraising requests by emailing [email protected] or calling 212-609-1525.
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Visiting Nurse Service of New York
2013 Annual Report
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Visiting Nurse Service of New York
107 East 70th Street, New York, NY 10021
1-888-VNS-1-CALL (1-888-867-1225)
www.vnsny.org