Annual Report - The Arc Alameda County

Our Mission
The Mission of The Arc of Alameda County is to provide advocacy, support, and education to
persons with intellectual and developmental disabilities and their families throughout Alameda County.
We will achieve this by promoting our Vision and Core Values.
Our Vision
Our vision is that every individual and family affected by intellectual and developmental disabilities in
Alameda County will have access to the information, advocacy, and skills they need to participate as active
citizens of our democracy and active members of their communities.
People with intellectual and developmental disabilities and their families shall have access to the
supports they need to live a decent American life.



By assuring they are valued, respected, and included in all communities.
By assisting them in choosing their services and supports from many available sources.
By empowering them through nonprofit advocacy, and assuring that State and Federal governments
administer programs and set budgets that meet everyone's needs.
Will You Help?
We encourage volunteers to call, whatever your availability, skills or interests.
Contribute what you can in time, interest, funds, political support.
Becoming a member is another way to participate. We have 6 levels of membership
All contributions, including membership fees, support local services and are tax-deductible as allowed by law.
Please make checks payable to:
The Arc of Alameda County
Attn: Membership Department
14700 Doolittle Dr.
San Leandro, CA 94577
For more information about
The Arc of Alameda County
Visit us at
www.arcalameda.org
A Non-Profit Organization
Member of The Arc California * Member of The Arc US * A United Way Bay Area Organization * CARF Accredited
2013—2014
ANNUAL REPORT
The Arc of Alameda County
Offices and Services
ADMINISTRATIVE OFFICES
14700 Doolittle Dr.
San Leandro, CA 94577
Executive Offices
Phone:
(510) 357-3569
Human Resources & Accounting
Phone:
(510) 357-3569
EMPLOYMENT SERVICES
Vocational Development Center-San Leandro
Phone: (510) 357-3569
Vocational Development Center-Union City
Phone: (510) 477-0896
Vocational Development Center-Livermore
Phone: (925) 294-8931
Community Services
Phone: (510) 394-9886
CHILDREN’S SERVICES
First Step Children’s Center
Phone: (510) 582-8151
ALTERNATIVE VENTURES PROGRAMS
Alternative Ventures Program-Hayward
Phone: (510) 582-8151
Alternative Ventures Program-Union City
Phone: (510) 477-0896
Alternative Ventures Program—San Leandro
Phone: (510) 357-3569
ADULT DAY SERVICES
SCOPE-San Leandro
Phone:
(510) 394-9877
SCOPE-Union City
Phone:
(510) 477-0896
OFFICERS AND DIRECTORS
LEADERSHIP TEAM
OFFICERS
Pastor Betty Clark
Chairperson
Ronald Luter
Chief Executive Officer
Dr. Sarah Taylor
Vice Chairperson
Cecilia Chau-Connolly
Director—San Leandro Campus
Director of Community Services
Nunzio Perrotti
Treasurer
Mary Foster
Program Director—First Step Children’s Center
DIRECTORS
Raymond Churchill
Shannon Jurich
Director of Quality Assurance and
Program Development
Jim McGoff
Rosie Llamado
Director—Livermore Campus
Jennifer Dunkle
Phyllis Pippins-Roberson
Director —Union City Campus
Judy Vierra
Executive Coordinator
Chaplains Without Walls
California State University East Bay
Family Member
Attorney
Family Member
Client Representative
Renee Tuttle
Director—Hayward Campus
Richard Fitzmaurice
Development Officer
CONTENTS
Offices, Services, Board of Directors and Leadership
Page 1
Message From the President
Page 2
Development Report
Page 3
Program Information
Page 4—8
Financial Report
Page 9
Thank You to Members, Donors & Sponsors
Page 10
Mission and Vision Statements
Back cover
Thank You To Our 2013-2014 Members And Donors
Fe Acnam
Alameda County Fair
Wanda Aldrich
Conrad Alfaro
Joyce Allen
Ameriprise Financial
Kay Anderson
Angelo Architecture
Lynn & Judy Anglin
Baci Bistro & Bar
Mary Cowan Baker
Enrico & Jane Bernasconi
Michael Berwick
Blue & Gold Fleet
Boomers
Tom Box
Carol Brink
Ken Brunskill
Curtis Burr
Jim Bustos
Blandina Cachero
Judy Cain
Callippe Preserve Golf Curse
Castlewood Country Club
Castro Valley Women’s Club
Cecile Chiquette
Phyllis Ciardo
Betty Clark
Pastor Betty Clark
Michael Clark
Clover Leaf Bowl
Zaida Cobangbang
Comerica Bank
Concannon Winery
Cosentino Winery
Elizabeth Crabtree
Wayne Culp
Delane’s Natural Nail Care
Steven Dietsch
Disney Resort
DivcoWest Services LLC
Dixon Golf, Inc.
Golf Mart
Fe Dizon
D Dobbs
D Dobbs
Patricia Emery
Joe Farias
Richard Fitzmaurice
Jane Folan
Fremont Bank
Fremont Bank Foundation
Fremont Toyota
Golden State Warriors
Mike Graves
Hap’s Restaurant
Mary Hardy
Jim Harrington
Edward Hazzard
Heller Jewelers
Laine Hendricks
Shawn Henley
Carl Hoch
Richard Hoedt DDS
Richard Hoedt Jr.
Hoogasian Flowers
Allan Hopper
Tim Hornbecker
Ivan Hornbecker
Megan Hornbecker
Hornblower Yachts
Gene Horton
Jeanette House
In-N-Out Burger
Becky Irineo
Abraham Jackson
Diane Johnson
Mabel Jones
Senora Jones
Yang & Joung Kim
Shannon & Greg Jurich
Tom Kisanuki
Tina Ku
Nina La Dow
Allen Lai
Michael & Johanna Lai
John Larmour
Lautze & Lautze
Alvin Lease
Redencion Lelchuk
Mark Lemoslima
Peter Linnell
Angeli MacDonald
Sharon Maggi
Eric Masamitsu
Massimo’s
Kaye McCann
Charles McFadden
James McGoff
Dana McNair
Media Spirits
Mercedes-Benz of Sacramento
Christine Miklas
Ed Miller
Monarch Bay Golf Club
Eileen Mooningham
John & Barbara Nagle
Kawa Najim
Gary Nishikawa
Allen Norman
Oakland A’s
Joseph O’Meara
Virginia Orozco
Kelley & Gary Palmer
Panera Bread
Anthony Parker
Vincent & Josie Pediapco
Peggy Jo Gale Trust
Nunzio, Angelina & Gary Perrotti
Richard & Jennifer Perrotti
Peter Logan Law Offices
Teresa Picchi
Lawrence Pittman
Pleasanton Physician Affiliates I & II
Don Plummer
Theresa Pollard
Dorothy Pugh
Elizabeth Punay
Parveen Purewal
Sharon Quan
David Rainwater
Michael Ranahan
Ralph Raulli
Sonjia Redmond
Lorna Rogers
Jean Rolf
Stephen Ruben
Larry Russell
Safeway
Becky Salcedo
Patricia Schally
Eric Schmautz
Stanley Seifried
Sequoyah Country Club
Tom & Debbie Sheets
Charlene Shores
Dan & Bonnie Sill
Marcella Smith
Sonoma Raceway
Southwest Airlines
Anita Stangl
Starbucks
Steven Stewart
Nancy Strange
Sherri Strange
John Sullivan
Joan Taugher
Thomas Thatcher
Mary Thomas
Tilden Park Golf Club
Brendan Timmer
Jane Tipton
Trader Joe’s
Larry & Gwen Ulibarri
Joyce Van Scyoc
Kim Venezia
Vern Waskom Company
Vic’s All Star Restaurant
Erma Virgilio
Chun Man Wan
Anne Warner
Samuel Williams
Kimberly Winston
Carol Withers
Pauline Witriol
Workbench Hardware
Kevin Wren
Bella Wu
Gary Zimmerman
Kevin Wrenn
Alicia Wright
Thank You To Our 2013-2014 Event Sponsors
Abhow
Ameriprise Financial Inc.
Acme Trophies
Alcal Specialty Contracting
Big Joe’s of California
Blaisdell’s Business Products
Brands of Britain
City National Bank
Dale Hardware
Danville Materials
Divco West
Fremont Bank Foundation
Richard Hoedt DDS
Legacy Risk Insurance
MMI Vehicle Systems
Navigant Consulting
New Leaf Community Markets
Otis McAllister Inc.
Pacific Office Automation
PricewaterhouseCoopers
Pursuant Legal
Terreno
Therap Services
Workbench Hardware
Page 10
Financial report for 2013-2014
Message from the President
Dear Friends
We are pleased to present our 2013-2014 Annual Report. During this past year it was a great honor to
provide life-changing services to 400 children and adults with disabilities throughout Alameda County. As we
reflect upon our success, we are proud to share our accomplishments with you.
Despite reductions in state funding for our programs, we were able to fully meet all of our obligations.
This is due in part to generous donations from our supporters who continue to help ensure our ability to deliver
quality programs and services.
As we look ahead, we will continue to fulfill our commitment to offering quality programs and services to
help people with disabilities live as independently as possible and achieve their goals.
We welcome Pastor Betty Clark as the new Chairman of the Board. One of the organizational goals
moving forward will be to grow our Board of Directors and galvanize them together with the management
team into a powerful unit blazing new trails towards independence.
This year we welcomed Tim Hornbecker as a much needed addition to our Senior Management Team.
Tim has come to us in the capacity of Chief Development Officer. Together with Richard Fitzmaurice, our
current development officer, they form a noteworthy development department more than capable of helping to
procure new funding streams and assisting the Arc Alameda in reaching our future goals for consumer
independence.
The future looks bright for the Arc Alameda County as we began the planning process for reducing the
number of segregated work environments (work activity centers) to make way for more integrated
employment opportunities.
On behalf of all of consumers and employees at the Arc Alameda, I would like to extend a heartfelt thank
you to all of our supporters.
Sincerely,
Ronald Luter
Chief Executive Officer
Our independent audit for 2013-2014 confirmed that we are managing the agency’s resources with
accountability and transparency. We ended the year with a negative margin of $448,112 due largely
in part to decreases in revenue.
Page 9
Page 2
T
Development Department Report
he Development Department continued growing its existing fundraising activities during the 2013-14 fiscal
year, explored exciting additional opportunities, and, with the help of a new employee, added a brand new
event that had a positive impact on the bottom line.
The Bogey Bash
The annual Bogey Bash golf tournament, moved from Sequoyah Country Club in Oakland to Castlewood Country
Club in Pleasanton and increased its participation rate from a little over 100 golfers to 130. Net revenues went from
approximately $12,500 in 2013 to approximately $16,000 in May of 2014. Among other projects, the money raised
goes to support LifeLinks, our new program that integrates clients in the community by teaching them to play golf.
Day at the Races
Our annual Day at the Races event is always popular with our supporters. For the last several years, we reserve a
section of the Turf Club at Golden Gate Fields Racetrack in Berkeley and invite donors and other supporters to join
us. The event has proven itself to be an excellent way to say “thank you,” and also to develop deeper relationships
with our supporters so we can continue developing mutually beneficial activities.
Holiday Appeal
A cute little girl named Yesinia was the featured client in our annual holiday appeal letter that went out to some 7
thousand Arc members, previous donors, golfers and others on our mailing list. The response topped the previous
year’s total by approximately $1000. In 2013-14, the amount generated was $11,355.
Photovoice
In the fall of 2013, Arc Board Member and Professor of Social Work at Cal-State East Bay, Dr. Sarah Taylor, outlined to her fellow Board Members a concept called Photovoice, which she thought would be perfect for our clients.
By asking an open-ended question, such as “what is life like at The Arc?” and allowing clients to answer with photographs would give them a voice that most have never had before . She explained, that by having her students analyze
the photos, The Arc’s management team would learn a great deal about how its clients perceive the services they are
receiving. The rest of the Board of Directors agreed whole heartedly and by January of 2014, 11 clients at our
Walpert Center in Hayward were selected to be part of the program.
From January through April, Taylor and her team of students met weekly with the clients. Clients were present to
introduce their work at an exhibit entitled "Hope, Family and Possibility" at the Cal State Library in May. In small
groups of 5, the team asked clients to discuss their photos. Then, Dr. Taylor and her students looked at the Arc's
mission statement to see if the organization's goals and values were reflected in the participants' photographs. They
concluded that "the photos depicted strong relationships, sense of community and independence outside of The Arc
community" and that "numerous photographs of education and recreation in the Arc Walpert facility indicate
satisfaction with Arc services."
The Photovoice project is not a fundraising activity but the Development Department is looking at ways to continue
exhibiting the compelling photographs as a way of telling the Arc story and the stories of the people it serves.
Department Addition
In January of 2014, long-time Arc executive, Tim Hornbecker, came on board to help find tenants for two homes that
had been built on the Walpert property in Hayward several years before. Originally built under the direction of the
Walpert Board of Directors, the homes have been vacant due to licensing issues at the state level. Before dissolving
in 2010, The Walpert Board donated the property, including the homes, to The Arc. Hornbecker has contacted numerous organizations to see if anyone is interested in housing people there or in using the space as a program site.
Negotiations continue. When successful, the Walpert homes will become a revenue generator.
T
Vocational Development Program
he Vocational Development Programs provide training and supportive work services to adults with
Intellectual and developmental disabilities at three base centers located in San Leandro, Union City and
Livermore. Earlier this year our fourth location in Hayward transitioned to a full time social/recreational program.
The VDC services include paid work training as the core of each individual’s service
plan. The primary elements of each service plan addresses performance objectives
aimed at establishing, maintaining or improving work skills such as attendance
productivity and work behaviors. Currently there are 100 clients in the Vocational
Development Programs learning a variety of work skills. Everyday there is proof that
providing meaningful paid work experience is key to developing pride independence
and self-worth.
After 911 we noticed a significant drop in contract work but over the last couple
of years we have rebounded and thanks to a few large and consistent contracts we are
able to keep our clients working. Work performed by Arc clients has been the choice
of companies such as Stephen Gould, Container Consulting, Fasco Fasteners, Otis
McAllister, Tharco, Susty Party, The Brush Guard and Danville Materials, just to
name a few. A few examples of the subcontract work done for these and many other companies are: packaging,
assembly, shrink wrapping and labeling.
T
Community Service Program
he Community Services Program has two group placement sites left at the end of the fiscal year:
Oakland Museum
The are currently 2 clients working in this group placement performing ground maintenance work 6.5 hour per day,
five days per week as assistants to the museum gardener with a supervisor from the Arc.
CARH Inc.,
At this community site 3 clients work 6.5 hours per day, five days per week sorting donation items with the Arc
supervisor at the CARH donation warehouse in San Leandro. All the clients currently working at this site were
previously in the San Leandro Vocation Development Program.
One community site, the Union City Graffiti Crew was converted over to an off site.
The program still does not have a Job Developer due to budget and funding cuts. The one Job Coordinator we do
have is currently serving 32 Individual Placements clients at their work site. As of the end of the fiscal year, the Arc
has hired three clients who are now Arc employees at the Walpert and Union City Campuses.
The Community Services Program remains in maintenance mode and is unable to accept any new referral from
Regional Center without a Job Developer for new individual or group placement jobs .
Casino Night
Hornbecker also orchestrated The Arc’s first-ever casino night. Dubbed “Casino Royale,” the event was staged at
Sequoyah Country Club in Oakland and featured gaming after dinner in the country club’s elegant dining room. The
event netted some $7,000 – good for a first-time effort.
Page 3
Page 8
L
LifeLinks Golf Program
ifeLinks began with eighteen clients from The Arc of Alameda County’s San Leandro Alternative Ventures
program.
Each participant received weekly golf lessons at Monarch Bay
Golf Course in San Leandro, California. Five coaches, with help
from the professional golf staff at Monarch Bay, provided lessons
involving all facets of the game; long game, short game, putting.
Coaches also concentrated on teaching the time-honored values of
the game.
At The Arc we believe that there is no better inclusionary activity than golf and one does not play golf without
absorbing the game’s core values—honesty, proper etiquette, sportsmanship, persistence, and responsibility. From a
motor skills perspective what can compare with golf? A golf swing requires the use of practically every muscle in
the golfer’s body. Repetition develops those muscles. Repetition also helps a person develop the mental acuity to
plan shots and move muscles in the proper order to get the ball airborne.
The program culminated with a 9-hole scramble pairing a
developmentally disabled golfer with a coach in a competition
held at the executive course at Monarch Bay in April of 2013. The
tournament was repeated in 2014 with KPIX News Anchor, Ken
Bastida, being paired with a LifeLinks participant and with the
generous sponsorship of Fremont Bank for the last two years we have
been able to outfit our golfers with shirts and hats that they proudly
wear.
The program has been so successful at the San Leandro facility that we are planning to start a similar program for
our Hayward and Livermore facilities.
Page 7
O
First Step Children’s Program
ur First Step Children’s Center Program
has been providing childcare services for
over 25 years in the East Bay. It is our firm belief
that early diagnosis educational intervention and
supportive counseling with parents are of major
importance in shaping a child’s future.
A child’s most important time for learning is
during the first six years of life—the steps toward
communication, social interaction movement,
coordination and independence occur at this time.
Our staff are trained to provide Individualized
Activity Based Curriculum for each child. Using an
interactive approach, the plan addresses language,
cognitive motor skills, gross motor skills, social-emotional needs and self-help skills..
Currently our services are for children 2 years of age to Kindergarten. We served fifty three families this year.
Our morning program has an average of 15 children that attend the program. By the end of the fiscal year three of
our toddlers turned 3 and of those three, 2 went on to other programs. This summer we had four children who are
entering a general education kindergarten classroom. The four of these children are unique to our graduating
kindergarten students. All four of the children have been in our program for a minimum of two or more years
We are continuing to use the “Read Once Again” an emergent literacy curriculum, it helps children understand
the basic fundamental concept that are essential to learning through a few familiar stories that the teacher presents
throughout the month, that include activities for the children to do and reinforce what they have talked about, read
and understand. Each domain is addressed: Speech/Language; Cognitive, colors, numbers, shapes; Motor, gross
motor, fine motor; Socialization; Numbers and Counting; Music and Rhymes; Daily Living, dressing, hygiene.
At the end of the second quarter, toddlers showed a 25% improvement and by the end of the fourth quarter, they
showed an average of 64.75% increase of improvement. The gains were mostly seen in their social emotional
competencies.
In the early fall through the help of one of our parents who belongs to the Painters and Sheet Rock Union in
Oakland we were able to get out classrooms painted and the cracks in the wall fixed. They also donated $800.00
towards paint and materials. Painting the classrooms made a big impact in the rooms, they are very cheerful, bright
and look fresh and cared for.
In 2013 through The Family Giving Tree, a non-profit
agency who supports needy children we were able to
select a new toy for each child in our program. We had a
Holiday family celebration. We had 15 families attend long
with siblings. We made sure we had some gift bags for the
siblings. We had food and holiday desserts, sang some
songs and wished each other a warm holiday.
Page 4
T
Adult Life Skills Program
he Arc’s Adult Life Skills Program also known as SCOPE (Supported Community Options Project of the
East Bay) is committed to serving persons with developmental disabilities to assure that each individual is
given the opportunity to experience and participate as a valued member of the local community. Their approach is
centered around four basic aspects of daily life: Domestic tasks: Recreation/Leisure activities; Community access;
and Vocational activities. Within these domains our consumers concentrate on their skills of mobility, self-care,
communication socialization, eating and intrinsic skills that pertain to each environment.
The Arc currently has two SCOPE Program locations in San Leandro and Union City. Collectively, the two
locations serve approximately 82 persons with developmental disabilities on a daily basis. Our program sites are
easily accessible to our natural training environments which include local businesses, homes, banks, parks public/
private recreation facilities, fellow non-profit agencies, senior centers, libraries, restaurants, markets and retail stores.
Some highlights this past year for the Union City
SCOPE program was the inception of the new Bilingual
class that is taught weekly (Spanish/English) and the
participation of the SCOPE clients in a Health & Wellness
Program which focused on eating healthy snacks and
becoming more active in physical activities such as
aerobic and range of motion exercises, brisk short walks,
bowling, dancing and leisure skills training. Approximately 35% of the Union City SCOPE clients now have a
Health & Wellness goal that requires additional physical
movements/activities and or selection/choice of healthly
snacks—the one big success story was one client losing
over 50 pounds.
T
he Alternative Ventures Program is a functional life skills building program. Instructional components are
both program and community based. The activities are person-centered and focused. Activities can include
volunteer work; physical fitness; trips to the community; computer building skills, arts and crafts; cultural awareness
and diversity events and occasional paid work for those that want to work. The Arc has three programs located in the
Hayward, San Leandro and Union City campuses.
Some highlights for the Hayward campus this past year was the final and
total transition away from production piece work. There are work opportunities
through our contract with the City of San Leandro to clean two parks during the
summer months but the clients that perform this work make minimum wage.
The Hayward campus has had a couple of volunteer opportunities. At
Thanksgiving time 12 clients helped at the Food Pantry handing out food. A group
of clients also helped in the seismic experiment that was conducted at Cal State
East Bay for the implosion of their tower building. A really great project that some
of the Hayward clients were able to participate in was the Photo Voice
Project that was sponsored by Cal State East Bay. The theme of the project was
“Hope, Family and Possibilities”. This project taught clients how to communicate
through pictures and all the photos were shown at a special presentation at the
university.
5
For the San Leandro SCOPE program the staff
continue to encourage participation in activities and
continue to work toward providing an exciting learning
environment. The San Leandro staff is working to improve
the atmosphere around the facility by adding several indoor
and outdoor plants, a picnic table and umbrella in the
outdoor seating area and putting up some cubicles in the
middle of the program area that can be used for special
activity areas. A group of the San Leandro SCOPE clients
were at the sidelines, cheering all the players at this year’s
LifeLinks Client Golf Challenge held at Monarch Bay Golf
Course. They returned to program excited to share their
experience with everyone.
For SCOPE in general we remain hopeful and optimistic that the state of the global economy will not limit our
challenges and accomplishments for our clients within the various sectors of the community.
Page 5
Alternative Ventures Program
The Union City AVP program has been able to maintain an average of
90% attendance. Daily power walks of 20-30 minutes have been added to
the curriculum with positive results of several persons losing an average of
10 lbs. The Union City group also continues to provide volunteer work for
Meals on Wheels in Fremont. The staff of the campus continue to look for
weekly community inclusion activities and volunteer opportunities.
The San Leandro AVP program continues to have two groups of clients that
participate in the contract with the City of San Leandro to provide clean up
services at the San Leandro Marina. Just like with the group from Hayward these
clients are also making minimum wage. Groups from this program
continue to volunteer their time at the Davis Street Family Resource Center and
Meals on Wheels. For the second year 18 clients from the AVP Program that
also participate in the LifeLinks Golf Program took part in the LifeLinks
Community Challenge Golf Tournament that took place at Monarch Bay Golf
Course in San Leandro. One of the clients was paired up with KPIX News
Anchor Ken Bastida this year and at the end of the day Ken passed out medals
to all participants. More clients from the AVP Program have expressed an
interest in joining the golf program.
.
Page 6