september-december 2014

Transcription

VISTAGE CEO SUMMIT
THINKING BEYOND
7 November 2014, Friday
Sunway Resort Hotel & Spa
Petaling Jaya, Selangor, Malaysia
MAL AYSIA NE WS
Richard C.M. Wong
er, Vistage Malaysia
SEPTEMBER
DECEMBER 2014
a T. Junco, CEO, Frisa
Industries,- Mexico
HAS TRANSFORMED ITS BUSINESS”
Published by
ams, Founder & CEO, Expara Singapore
ANSEA (Business Angel Network of S.E.A.)
AVE OF SCALABLE ENTREPRENEURSHIP IN S.E.A.”
Private advisory boards for CEOs,
executives and business owners.
Datuk Paul LowVistage
Seng Kuan
Malaysia Sdn Bhd (296405-U)
nister's Department,
& Integrity
SuiteGovernance
B-19-2, Wisma
Pantai,
No 5, Jalan 4/83A,
Off Jalan Pantai Baru,
59200 Kuala Lumpur
O STAY AHEAD OF THE COMPETITION”
Phone :
(603) 2284 2126 / 2127
Fax :
(603) 2284 2100 / 2139
, CEO, Frisa Industries,
E-mailMexico
:
[email protected]
ector, Jabil CircuitWebsite
Sdn Bhd,
: Malaysia
www.vistage.com.my/
g Director, Towers Watson, Malaysia
TRANSFORMATION
A
J O U R N E Y
O F
C H A N G E
SDN BHD (296405-U)
tai Baru, 59200 Kuala Lumpur, Wilayah Persekutuan, Malaysia
2176 Email: [email protected] www.vistage.com.my
Transformation - A
Journey of Change
4Q 2014
CONFIDENCE AT A LOW EBB
CEOs appeared to be watching the Malaysian economy and
prospects of their firms more closely now than before with lower
expectations going forward.
Vistage-MIER CEO Conﬁdence Index
and Year-to-Year Changes in GDP
CCI
GDP
130
7
6
120
CEO ACHIEVEMENTS
• Breakthrough Success
Dec 2014 Malaysia
39%
of CEOs expected profits to
increase, down from 46% in both 3Q2014
and 4Q2013.
49%
of CEOs forecasted higher
revenues, down from 54% in 3Q2014 and
53% in 4Q2013.
5
110
4
100
3
90
2
4
3
2
4
3
2
4
3
2014:1Q
2
4
3
2013:1Q
2
4
2012:1Q
2011:1Q
1
0
2010:3Q
80
70
While all six components comprising the Index registered lower
this time, the latest reading is driven mainly by the expected
economic conditions index which, at 57, plummeted eighteen
points from 3Q2014. Of the 373 respondents, 52% expect
economic conditions to deteriorate further soon, up from 40% and
37% in 3Q2014 and 4Q2013, respectively.
CEOs are also portending a less robust near-term outlook for their
businesses. The expected profitability index lost thirteen points
from last quarter’s 124, with 39% of the respondents forecasting
higher profits in the near term, down from 44% in both 3Q2014
and 4Q2013. Hirings are also expected to be less ambitious with
fewer (35%) respondents planning to beef up their employee
headcount soon, compared to 42% and 37% in 3Q2014 and
4Q2013, respectively. The index for expected revenue retreated
eight points from 3Q2014 to 135 currently, with 49% looking
forward to reaping higher sales revenue in early 2015, compared
to 54% and 53% in 3Q2014 and 4Q2013, respectively. Fixed investment expenditure is also expected to cool in the months ahead,
with those contemplating on cutting back on such investment
having increased to 16% from 11% a quarter ago.
64%
of CEOs have already registered
themselves for the Goods and Services Tax
(GST).
40%
of CEOs faced a shortage of
adequately trained staff for GST implementation.
98%
of CEOs have no lending problems
with local banks.
68%
of CEOs opined that the government should revisit regulations governing
the property sector.
VISTAGE-MIER
32%CEO
CONFIDENCE74%
INDEX
REGISTRATION FOR THE GOODS AND SERVICES TAX (GST)
CEOs are generally gearing up for the implementation of the
Goods and Services Tax (GST) which was opened for registration to
companies recently. 64% of the respondents said that they have
already registered, while 21% are in the process of registering and
15% noted that they are aware of it.
of CEOs believed that the fuel price
hike would have significant impact on their
cost of doing business.
of all CEOs ranked their level of
competitiveness over the last 12 months as
“reasonably competitive”.
71%
of CEOs use Facebook and
use Google.
66%
CHALLENGES FACED IN THE IMPLEMENTATION PROCESS
OF THE GST
Notwithstanding the registration of the GST by majority of the
respondents, 60% are still unclear about the operational guidelines issued by the authorities. While 40% are facing a shortage of
adequately trained staff for the implementation of the GST, 33%
find the accounting software a challenge. Another 7% cited,
among others, challenges such as ambiguity in the actual procedures involved, billing to meet the 21-day closing period for tax
refund, unavailability of a complete list of non-GST-related items,
cash flow and credit control concerns, and the costly consultancy
fees and set-up to GST readiness.
C EO CO NF I D ENC E I ND EX 1 Q 2 0 1 3 -4 Q 2 01 4
99.7
104.4
110
100.9
92.2
87.3
85.6
100
89.4
80.6
CEOs are generally not affected by the recent tightening of
lending by banks. 98% said they have no lending problems with
local banks, while 59% noted the same with foreign banks,
indicating that local banks are likely more flexible than their
foreign counterparts on business lending. Of those with lending
experiences with local banks, rejection of new applications and
credit limit cut-back were the main problems faced, with 30% and
90
80
70
LENDING PROBLEMS WITH LOCAL AND/OR FOREIGN
BANKS
60
1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14
The Vistage-MIER CEO Confidence Index fell to its five-quarter
low of 80.6 in 4Q2014, ebbing almost nine points quarter-onquarter. Only 5% of the respondents opined that overall
current economic conditions in the country have improved,
the lowest proportion polled since 1Q2009.
UPDATES
• Welcome New
VISTAGE Members
• Long Tenure Members
• VEE-23 Inaugural
Meeting
AWARDS
• Vistage Member
Tenure Awards
• Star Supporter Award
2013
• Speaker-Of-The-Year
Award 2013
• Star Business Awards
2014
• Enterprise 50 Award
2014
• Golden Phoenix
Award 2014
• SME Innovation
Excellence Award
2014
ANNOUNCEMENTS
• Vistage Awareness
Events 2015
EVENTS
• VISTAGE CEO SUMMIT
2014
• Vistage Chair Meet
• Vistage Golf
Challenge 2014
• Vistage Team Annual
Retreat - South Korea
NEWSROOM
• Launch of Franchising
Book
• Conferment of Dato’
Title
• Checking Out
Cambodia
• Redevelopment of
Penang Butterfly Farm
• RAN Contract for
REDtone
• Scientex JV With
Futamura Chemical
• VISTAGE JB Group
turns one
• Visit to WEIL Hotel
LEADER
WISHING ALL OUR
READERS A HAPPY AND
PROSPEROUS 2015!
Transformation A Journey of Change
Vistage CEO Summit, based on the theme Transformation: A Journey of
Change, was a success based on the feedback from 300 attendees on
7 November 2014.
I like to reiterate some of my opening remarks for the Summit to
bring 2014 to a welcoming close.
Nations around the world are continuously trying to transform
or reinvent themselves to increase the living standards of their
citizens; and companies in every industry are doing the same to
create more value for their employees and customers. But not many
have translated their efforts into impactful results and growth. For
nations, political will is often found lacking in national transformation
initiatives. In commercial enterprises, the style of leadership for major
changes has found difficulties.
According to the 2013 Strategy & Katzenbach Center Survey of Change Management, the success rate of major
change initiatives is only a low 54%. The costs are high when efforts go wrong - financially, caused confusion, lost
opportunity, wasted resources and declining morale. The experience of the Center indicates three major hurdles:
(i) “Change Fatigue ”- exhaustion sets in when people feel pressured to make too many changes at once. About
65% of the respondents identified this as a problem
(ii) 48% in the same survey said “lack of skills” to ensure that changes can be sustained over time as the another
reason. Leaders often fail to give the cultural and knowledge support their people need for the desired
changes
(iii)“Top knows it all” mindset - transformation efforts are typically decided upon, planned, and implemented
from the top, with little input from those at lower levels, without getting the frontline ownership of the
change initiatives.
In the same Katzenbach Center survey, 44% of participants said they did not understand the changes they
were expected to make, and 38% said they didn’t agree with the changes. Without the people involvement and
commitment, any success, if at all, is limited.
For any major transformation initiative to bring quantum leap in value creation for the organisation, it’s employees
and customers, the leader must think of his or her role of CEO anew as follows:
C - CULTURE - work on the culture first. Lou Gerstner has this wonderful passage in his book that says “When I
came to IBM I was a guy who believed in strategy and analysis. What l learned was that corporate culture is not part
of the game: It is the Game.”
A strategy that is at odds with a company’s culture is doomed. Culture trumps strategy every time.
VISTAGE MALAYSIA NEWS • SEPTEMBER - DECEMBER 2014
2
LEADER
All too often, leaders see cultural initiatives as a last resort, except for top-down exhortations to change. By the
time they get around to culture, they’re convinced that a comprehensive overhaul of the culture is the only way to
overcome the company’s resistance to major change. Culture thus becomes an excuse and a diversion, rather than
an accelerator and an energizer.
Cultural intervention can and should be an early priority—a way to clarify what your company is capable of, even
as you refine your strategy. Targeted cultural interventions, designed around changing a few critical behaviours at a
time, can also energize and engage your most talented people and enable them to collaborate more effectively and
efficiently.
Some of the shining examples of companies with great culture are SouthWest Airlines, AirAsia, Zara, Zappos,
SuperCell (US games developer) and closer to Vistage, Feruni which recently won three out of the STAR’s five Platinum
Awards. One was for BEST EMPLOYER!
E - ENGAGE & EMPOWER your people by getting their input on major change to elicit support and commitment.
The employees should be empowered and encouraged to work smoothly across functions and business units and
they collaborate with vendors and strategic partners. Employees should be encouraged to work with customers to
co-create new offerings, and help them use the products and services.
O - OUTSOURCE more your non-core processes so that you and your team can focus on what you do BEST (i.e.
play to our strengths) to becoming more UNTOUCHABLE!
Whether you are a leader of a country or a CEO of a company, your major task for leading is to help the people
under you really develop and make work a place which is energetic, exciting and a growth opportunity. Change is
about recruiting allies and working with everyone to have the guts to try the next big thing. Business is really a team
sport where everyone must play his or her part!
Wishing all members Happy New Year and may 2015 usher in a better and more profitable year for you.
Happy Vistaging,
Richard CM Wong,
Chairman & Chief Listener
3
UPDATES
Welcome New VISTAGE Members
Vistage extends a warm welcome to CEOs, entrepreneurs and key staff who joined us to improve their leadership and
management skills.
VCE VISTAGE CHIEF EXECUTIVE MEMBERS
●●
●●
●●
●●
●●
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●●
●●
Billy Goh Soo Wee (Dato’), CEO & Director,
One Auto Group of Companies
Chong Yeow Yang, General Manager,
Numac Machinery Sdn Bhd
Choy Siew Hoong, Owner,
Environ Holdings Sdn Bhd
Dirk Van Der Ven, Country Manager,
Tebodin Malaysia Sdn Bhd
Heng Ji Keng (Dato’), Executive Chairman,
Baker Tilly Monteiro Heng
Lim Tze Thean, Executive Director,
TSM Global Bhd
Rozina Mat Rani, Managing Director,
Metrix Research Sdn Bhd
Yong Tian Chee, Asst General Manager,
Megalift Sdn Bhd
VEE VISTAGE EMERGING ENTREPRENEUR MEMBERS
●●
●●
●●
●●
●●
●●
●●
●●
Bryan Yan, CEO,
1977 Ipoh Chicken Rice
Chuah Chong Foo, Managing Director,
CBM Technology Sdn Bhd
Eric Goh Ka Han, Regional Sales Director,
Pcom Pacific Sdn Bhd
Jeremy Lim, Director,
General Technology Sdn Bhd
Mahreey Yap, Founder,
Pusat Tuisyen Seri Puncak Sdn Bhd
Moon Chong Siew Yueh, Unit Manager,
KL Destiny Agency
Sam Liew Hoo Yen, CEO,
PPARS Century Sdn Bhd
Satish Naidu, Procurement Manager,
Rentwise Sdn Bhd
●●
●●
Sean Tay Choon Hui, CEO,
Matrix Connexion Sdn Bhd
William Chin Wee Lim, Director,
WCWL Communications Sdn Bhd
KEY VISTAGE KEY MEMBERS
●●
●●
●●
●●
●●
●●
●●
●●
Andrew Lai Kun Hing, Director, Maju Antara Sdn Bhd
Barry Nandy, Head of Operations,
Connexion Group of Companies
Dan Loh Sen Yee, Head, Biz Division,
Metrix Research Sdn Bhd
Deryck Eng Jian Hung, Manager,
Quality Print Centre Sdn Bhd
Khairil Fithri, General Manager,
FLIR Asia Sdn Bhd
Khoo Seng Chee, Business Development,
HPMT Industries Sdn Bhd
Ng Kar Mei, Group Financial Controller,
Niro Ceramic (M) Sdn Bhd
Sofia Leong Abdullah, Consultant Director,
Business Evolution Enterprise
4
UPDATES
Long Tenure Members
Congratulations to our loyal VISTAGE members!!
20 Years
●● Mok Sew Wah, CEO,
Sunway Technology Sdn Bhd
15 Years
●● Deloke Charas Virojna, Group Manager/
Director, Jusprint (Penang) Sdn Bhd
●● Foo Sen Chin, Managing Director,
ECS ICT Berhad
●● Lim Chin Ming, Managing Director,
Dyechem Alliance (M) Sdn Bhd
●● Ng Wai Kee, Executive Director, SMIS Corporation Berhad
●● Rodney Yee, Managing Director, Panweld Sdn Bhd
●● V Jeyaratnam, Consultant,
Markmore Group of Companies
10 Years
●● Adrian Ding, Managing Director,
Green & Natural Sdn Bhd
●● Cheah Sun Chuang, Managing Director,
Intraco Hardware (M) Sdn Bhd
●● Khoo Boo Yeang, Director,
KBY Network
●● Lim Ee Young, Executive Director,
Yee Lee Corporation Bhd
●● Lim Peng Jin, Managing Director,
Scientex Berhad
●● Lim Say Soon, Managing Director,
Amlex Technology Sdn Bhd
●● Lisa Yong, Director,
Sogo (KL) Department Store Sdn Bhd
●● Teh Teong Ei, Managing Director,
Pinang Medical Supplies Sdn Bhd
●● Teoh Weng Chai, Executive Director,
Worldwide Resins & Chemicals Sdn Bhd
5 Years
●● Gidget Lim, Director,
Feruni Ceramiche Sdn Bhd
●● Ng Chee Mun, Director,
Adeqres Holdings Sdn Bhd
●● Ngei Chee Chau, Managing Director,
●● Roger Ong, Director,
●● Simon Teoh, Managing Director,
Good Point (Asia) Sdn Bhd
●● Tan Kee Choong, Managing Director,
Signature Manufacturing Sdn Bhd
VEE-23 inaugural meeting
VEE-23 had their inaugural meeting on 27 November
2014 at the Pullman Hotel, Kuala Lumpur. The group is
chaired by Bernard Chong.
L-R: Sherine Cheng, Sam Liew, Jeremy Lim, Bryan Yan, Bernard
Chong (Chair), Lim Kah Hooi (Resident Chair), Eric Goh, Sean Tay
& Joseph Lim
5
CEO ACHIEVEMENTS
B REAKTHROUGH SUCCESS
Instead of staying small and profitable, Group CEO
of Melorita Healthcare, Armand Abdullah chose to
break out of the comfort zone and focus on growth
in new markets and new products.
Group CEO of Melorita Healthcare Sdn Bhd, Armand
Abdullah recalls reading the book “The Breakthrough
Company” by Keith McFarland, wanting to find out
how SMEs could break through their glass ceiling and
grow bigger. This led him to search for peer groups to
get external feedback and advice. He found Vistage
and joined in 2009. Learning from mentors and peers,
Armand says he has changed his management style and
taken Melorita, a healthcare recruitment specialist, to
greater heights in the last three years.
“Coming from a corporate finance background, I used
to focus 70% on knowledge and 30% on leadership. Now
I am 70% focused on leadership and 30% on knowledge,”
he expresses as to how Vistage has helped him to be a
better CEO. Together with a finance background and
entrepreneurial spirit, Armand instituted many changes
to modernise and expand business at Melorita, the largest
healthcare recruitment company in Malaysia. Revenue has
doubled since he took over to around RM8 million.
Healthcare recruitment is a very niche business
and not one that Armand had planned to be in. After
graduating in accounting and getting an MBA, Armand
worked in the corporate finance sector. The fitness
enthusiast in him surfaced when he established the first
indoor sports centre in the country called The Sports
Barn in 2004. He left the sports business when he bought
a major stake in Melorita in 2010 when the founder, his
father-in-law, was looking for someone to take over.
Melorita was started 35 years old and had built a
strong niche as a healthcare talent provider, notably in
Saudi Arabia. While the company was profitable, Armand
wanted to move out of the comfort zone and grow
the company. He realised that there were weaknesses
Armand Abdullah, Group CEO, Melorita Healthcare Sdn Bhd
that had to be addressed to move forward. His focus
was on growing new markets and new products, as
well as transforming the company using information
technology, systems and human capital
Melorita recruits healthcare personnel across-theboard—nurses, doctors, and allied health staff. As nurses
form the bulk of hospital staff, this group is the most
sought after by employers. For a long time, Melorita had
relied on a single market, Saudi Arabia, which traditionally
had a large percentage of foreign manpower. Malaysian
nurses were well received in that country, commanding
lucrative salaries in annual contracts. 6
CEO ACHIEVEMENTS
Armand, together with his partner Mary Elizabeth
who had been in the company from day one, worked
to widen their client base. Today, the company has
expanded its business to Singapore, Bahrain, UAE and
Brunei, on top of the local market. Clients include both
Government and private hospitals.
For operational excellence, systems and information
technology were introduced. Armand initiated the
company’s ISO 9001 Quality Management Systems
certification. The company also invested in their own
customized recruitment software and servers for easy
access by staff in five branches in Malaysia. IT helped to
modernise and cope with rising demand and changing
demographics. In the past applicants were older, aged
between 35 and 45, but the group now is younger at 25-30.
As many as 80% of applications arrive via the company’s
website. “We used to have 800 applicants, now we have
2,000 applicants per year,” Armand adds. He supports a
hybrid system, using both online and offline procedures,
to screen, interview and recommend applicants so as to
maintain quality standards. The challenge for Melorita
is not gauging the technical skills of the applicants but
getting deeper into personality and attitude. “We want to
know whether the person we pick can communicate well
and has good personality,” Armand says.
The international recruitment process is a lengthy
one from sourcing to pre-departure orientation and
final relocation of the recruit abroad. Armand attracted
new talent into Melorita to cope with the increased
demand. He offered attractive incentives like flexible
working hours, a credit of 14 hours a year for “time off”,
training and incentive trips. As a result, workforce was
strengthened from 25 in 2010 to 60 in 2014.
Working on the company’s strengths, Armand saw
opportunities for Melorita to start a training academy
related to healthcare professionals. He set up Asia
Pacific Healthcare Academy (APHA) in 2012, which
offers various courses in technical and soft skills. APHA
provides Continuing Professional Development (CPD)
programmes that are accredited by the Ministry of
Health. The bulk of professionals who come for training
are nurses as the Malaysian Nursing Board requires them
to accumulate CPD points in their annual licence renewal.
Armand with staff at Melorita Healthcare office
In 2013, Melorita introduced a new product in home
health services which provides nursing and rehabilitation
services to patients in their homes in the Klang Valley. The company has its own pool of nurses, physiotherapist
and occupational therapist who are trained in elderly
care, post-surgical care, physiotherapy and other types
of home care. This is a relatively new business segment
in Malaysia. Armand notes that there are still issues on
financing home care but there is demand for caregivers,
not necessarily nurses, who can help people with daily
activities as well as companionship.
Looking ahead, Armand foresees promising growth
potential for Melorita. In the global scenario, he believes
that international healthcare recruitment will intensify
as more cross-border movement of employees are
expected arising from the growing number of new
hospitals and shortage in healthcare professionals. On
the local front, training of healthcare professional will
continue to be in demand as 8,000 to 10,000 new nurses
enter the market every year in Malaysia. In the home
care business, Armand discloses that Melorita plans to
offer a caregiver service and expand outside the Klang
Valley, to places like Penang, Johor Baru, Kota Kinabalu
and Kuching. Based on these positive prospects, Armand
projects 20-25% growth in company turnover per annum
between 2015 and 2018.
The 40-something CEO is optimistic that his Vistage
Chair and Group will keep him focused as he seizes more
growth opportunities for Melorita. Armand, however, is
careful not to over-stretch the company and emphasizes
work-life balance. “Big is not always better,” he says, “It’s
about profitability and enjoying the journey.”
7
AWARDS
Vistage Member Tenure Awards
Members who have been with Vistage for 20 years and 15 years were recognised with Tenure Awards at the Vistage
CEO Summit on 7 November 2014. Vistage Malaysia Resident Chair, Lim Kah Hooi presented the awards. Respective
Chairs presented the award for members who were not present at the CEO Summit.
MOK SEW WAH
Chief Executive
Officer, Sunway
Technology Sdn Bhd
DELOKE CHARAS
Chief Operation
Officer, Jusprint
(Penang) Sdn Bhd
FOO SEN CHIN
Managing Director,
ECS ICT Berhad
LIM CHIN MING
Managing Director,
Dyechem Alliance
(M) Sdn Bhd
NG WAI KEE
Executive Director,
SMIS Corporation
Bhd
RODNEY YEE
Managing Director,
Panweld Sdn Bhd
Star Supporter Award 2013
The Star Supporter Award is presented in recognition of the company’s belief in continually educating and developing
its human capital and sponsoring its CEO and senior managers (min. of four or more) to participate in the Vistage
programmes.
CARYN CHEN
Sales & Marketing
Manager
LH Plus Sdn Bhd
TENG BENG LEE
Managing Director
Medispec (M)
Sdn Bhd
IVAN TAN
General Manager
One Gasmaster
Sdn Bhd
C.C. NGEI
Managing Director
Feruni Ceramiche
Sdn Bhd
SUSAN CHEAH
Executive Director
Sunway
Management
Sdn Bhd
ANDREW LIM
Managing Director
Pernas Sogo
Sdn Bhd
BOH BOON CHIANG
Group COO
Khind Holdings
Berhad
Peter Wee
COO
Ricoh Malaysia
KENNY LIM
Group GM
Chuan Sin Sdn Bhd
RICHARD GOH
Managing Director
KL Maritime (M)
Sdn Bhd
8
AWARDS
SPEAKER-OFTHE-YEAR
AWARD 2013
ENTERPRISE 50
AWARD 2014
Datuk Danel Abong (R ) at the
Award ceremony
CHRISTOPHE MORIN
Chief Pain Officer,
Marketing Guru, SalesBrain, USA
The Speaker-of-the-Year
Award went to Christophe
Morin. This award is
presented in recognition
of a speaker’s commitment
to Vistage and having
achieved a minimum of
10 presentations in 2013
and scoring higher than
8 in terms of content and
delivery.
VCE-9 Member Datuk
Danel Abong received
the Enterprise 50 Award
for his company Flir Asia
Sdn Bhd. The Award
recognizes 50 outstanding Malaysian SMEs. Flir Asia
pioneered conditionbased monitoring (CBM)
scanning for electricity
sub-stations and
overhead lines.
GOLDEN
PHOENIX
AWARD 2014
SME Innovation
Excellence
Award 2014
Tung Xin Ning, Director of
Clazroom Academy of Media Art
receiving The Golden Phoenix
Award.
L-R: Dato Sri’ Paduka Jenny Hoon,
YB Datuk A.Kohilan Pillay, Tung
Xin Ning
Jason Tan, centre, gives the
thumbs up for the special
award
VEE-17 Member Tung
Xin Ning, Director of
Clazroom Academy of
Media Art received an
award for outstanding
entrepreneurship at The
Golden Phoenix Award
2014 ceremony. The
award recognises women
o f e xce ll e n ce f r o m
Malaysia, China, Korea,
Japan, Philippines, India
and Nepal.
STAR BUSINESS AWARDS 2014
Feruni Ceramiche Sdn Bhd was the grand winners of
five prizes at The Star Business Awards 2014. Managing
Director, CC Ngei (VCE-22 Member) received the awards
at the ceremony. His Vistage Chair Lee Lai Keong was
there to share the special moment. Lai Keong has been
his coach since 2010.
VCE-610 Member Tan Hock Kheng, Managing
Director of Sky Resources Sdn Bhd, collected the Star
Business Award for one of his company’s subsidiaries,
Sky Thomas Food Industries Sdn Bhd.
VCE-26 Member Jason
Tan, Executive Director
of Inovar Floor Malaysia,
won the SME Innovation
Excellence Award 2014. The
award was given during
the SME Recognition
Award 2014 function.
CC Ngei (R ) with his Vistage
Chair, Lee Lai Keong at the
awards Ceremony
Tan Hock Kheng
holding up the
prestigious award
9
ANNOUNCEMENTS
VISTAGE AWARENESS EVENTS 2015
Mth
KL
th
PG
nd
14th (Wed)
th
4 (Wed)
25 (Wed)
th
4 (Wed)
SDCC
SDCC
The CEO
9.30am
11.30am
2.30pm
Jan-15
10 (Sat)
22 (Thu)
Feb-15
-
11 (Wed)
Mar-15
7 (Sat)
Venue
Time
th
th
th
Call Bee Lay/Kareena/Anne @ 03 22842176 or click here
for online registration: http://www.vistage.com.my/
vistage-awareness-event-2-0/
idea_06(new size)_final(OL).pdf
1
12/19/14
9:53 AM
EVENTS
VISTAGE CEO SUMMIT 2014
The Vistage CEO Summit, held on 7 November 2014,
carrying the theme of “Transformation – A Journey
of Change” attracted more than 300 CEOs and senior
managers. Richard CM Wong, Chairman & Chief Listener
of Vistage Malaysia, in his opening speech mentioned
that creating a robust change platform is neither quick
nor easy. The challenge lies in shifting the role of the
leader from Change Agent-in-Chief to that of Change
Enabler-in-Chief. This means focusing leadership
attention to the creation of an environment where deep
and proactive change can happen anywhere at any time
by anyone and inspiring your whole organization to
tackle the most pressing issues.
11
EVENTS
YB Senator Datuk Paul Low with participants
Richard Wong and Speakers
The highlight of the CEO Summit was the keynote
address by YB Senator Datuk Paul Low, Minister in the
Prime Minister’s Department, Governance & Integrity.
His address touched on “Transformational Leadership is
the Quest for Sustainable Change”. Datuk Paul indicated
that sustainable transformation in Malaysia requires an
ecosystem underpinned by a creation tension where
there is always a willingness to challenge established
ways and to consider new options.
Eduardo Garza T. Junco, CEO of Frisa Industries
from Mexico, with moderator Sunil Dovedy, President,
Adizes Institute, Professional services, USA started the
session with an inspiring video entitled “Frisa Industries
- Forging Ahead". Eduardo shared his experiences on
how he has been able to realize significant benefits and
growth through its diligent application of the Adizes
methodology.
Douglas Abrams, Founder & CEO of Expara Singapore,
Chairman of BANSEA (Business Angel Network of SEA)
voiced his optimism about the potential in Malaysia’s
enterprise ecosystem, start-ups and the quality for
scalable business plans in Malaysia He also touched on
the new wave of scalable entrepreneurship in South East
Asia.
As a CSR initiative for the 3rd consecutive year, Vistage
continued its support of Stop Hunger Now (SHN). We
pledged a sum of monies to pack meals, especially for the
victims of the recent Typhoon Haiyan in the Philippines. SHN is an international hunger relief organization that
coordinates the distribution of food and other life-saving
aid around the world.
The Corporate Sponsors and Partners of the CEO
Summit, namely CNS Corporate Network Solutions,
Glenmarie Properties, HP Malaysia, ICT & RMC Sdn Bhd,
Medispec, Sunway Group, Tim BodyCare and Wine Shop
set up booths to provide value added products and
services to the participants.
Stop Hunger Now food packing in progress
12
EVENTS
Vistage Chair Meet
On 6 December 2014, Vistage Chairs had their year-end
meet at Pullman Kuala Lumpur Bangsar Hotel. Master
Chair and facilitator, Lim Kah Hooi started the meeting
with its 2015 theme: “A YEAR OF UNCERTAINTY”?
Quoting R.I. Fitzhenry, he noted that “Uncertainty
and mystery are energies of life. Don’t let them scare
you unduly, for they keep boredom at bay and spark
creativity”.
The morning session started with Vistage Office
Update led by Executive Director, Sherine Cheng
touching on Membership Growth & Retention and
congratulating all the six Chairs that had started their
group in 2014. Sherine also provided updates on My
Vistage and GST impact on Chairs and Members.
Chairs were divided into four groups to discuss
Talent Acquisition and Retention before lunch. In the
afternoon, the Chairs were separated into two groups
led by Lim Kah Hooi and Richard Wong respectively.
1
2
Pic 1 & 2: Vistage Chairs in deep discussion and exchange of ideas
at the year end Chair Meet
EVENTS
Vistage Golf Challenge 2014
Vistage Malaysia hosted the Vistage Golf Challenge 2014 at the Glenmarie Golf & Country Club at the Garden Course
on 6 November 2014. A total of 67 golfers, plus four members from Vistage Singapore, had a fun day of relaxation
with networking, good food, lucky draws and prizes. Champion Team Winners – VCE-16 (A Team)
Aggregate scores: 133
Brandon Tay
LC Chin
Lim Peng Jin
Pang Tse Ming 2nd Team Winners – VCE-1 (Drive 4 Show) Aggregate scores: 129
Heah Kok Soon
Dennis Tan SH
David Lee
Mok Sew Wah
3rd Team Winners – VCE-23 Aggregate scores: 128
Sivanathan Krishnan
Albert Tan
Datuk Azlan Abdul Karim
Mohd Hisham Ab Halim
Individual Category
1st Gareth Ng (VEE-4) Hcp: 15 Score: 36
2nd Deloke Charas Virojna (VEE-37) Hcp: 18 Score: 36
3rd Joe Ling (VCE-27) Hcp:22 Score: 36
Champion Team Winners (VCE-16 A Team)
L-R: Brandon Tay, Pang Tse Ming, Richard Wong,
Lim Peng Jin and LC Chin
Novelty Winners
Nearest to Pin # Hole 2
- Adrian Ding (VCE-16) Distance 2.10m
Nearest to Line # hole 6
- Ng Kean Thong (VEE-20) Distance 7m
Longest Drive # Hole 6
- Dennis Tan SH (VCE-1) Distance 226m
14
Group photo of the participants
EVENTS
Vistage Team Annual Retreat - South Korea
The Vistage team went on a seven-day annual retreat to
South Korea between 13 and 19 September 2014. The
trip was organized by World Travellers (World Travellers’
Managing Director, Soh Swee Kim is Vistage VCE-26
member).
Vistage team and Richard Wong’s family toured
famous sites such as:
●● Mystery Rock where cars roll uphill with the
engine turned off
●● Yongduam Rock or Dragon Head Rock located
on the beautiful coast
The Vistage team in Korean traditional “Hanbok” at their annual
●● Seongsan Sunrise Peak, Seongeup Folk Village, retreat and Birthday celebration of Richard Wong
a small town that holds a vast amount of culture
●● Seopjikoji Hills located at the end of the eastern
shore of Jeju-do Island. "Seopji" is the old name for the area, and "Koji" is Jeju dialect meaning a sudden
bump on land.
●● Teddy Bear Museum which lives up to its name, boasting an impressive variety of bears that have been loved
the world over
The group gave Richard Wong a surprise birthday celebration with everyone dressed in Korean traditional attire
called the “Hanbok”.
NEWSROOM
LAUNCH OF FRANCHISING BOOK
CHECKING OUT CAMBODIA
Sofia Leong Abdullah, Vistage KEY-12 member,
Consultant Director, Business Evolution Enterprise
launched her book on “Guide to Franchising in Malaysia”
on 15 October 2014 in Kuala Lumpur. It was officiated
by the Minister of Domestic Trade, Cooperative and
Consumerism, Dato’ Sri Hasan Malek. He noted that Sofia
was the first lady author who published a book about
franchising.
VCE-1 Group, led by Master Chair Heah Kok Soon, chose
Cambodia for their Retreat on 25-26 September 2014.
They held a monthly Group Meeting as well as met with
various Cambodian corporate leaders and Government
Ministers in Phnom Penh. Their trip, including visits
to industrial and land sites in Phnom Penh, were all
arranged by the month’s Host, Gilbert Foong (CEO
of the UA Aerospace Group), a long-time member of
VCE-1 Group, who has, for several years, been involved
with various business pursuits and interests in Cambodia.
Sophia at the book launch ceremony
Meeting of VCE-1 Group with Oknha Lim Chhiv Ho, Chairwoman
of LCH Investment Group (seated in centre)
CONFERMENT OF DATO’ TITLE
VCE-29 (VIM) Group member, Teoh Boon Thong,
Managing Director of Siang Heng Plastic Ware Sdn Bhd
was conferred the D.I.M.P Dato’ title by Sultan of Pahang.
Meeting of VCE-1 Group with General Neang Phat, Deputy
Defence Minister of Cambodia (in orange long-sleeves)
VCE-1 Group meeting in
session in Phnom Penh
Lunch at Topaz, the leading French
restaurant in Phnom Penh
16
NEWSROOM
REDEVELOPMENT OF PENANG
BUTTERFLY FARM
Penang Chief Minister, Lim Guan Eng launched the
ground-breaking ceremony at Penang Butterfly Farm
(PBF) to mark the commencement of the redevelopment
project in Teluk Bahang on 18 October 2014.
VCE-610 Member Joseph Goh, Managing Director of
Penang Butterfly Farm said PBF will be spending RM53
million to implement its two-phase redevelopment plan
to become the world’s first butterfly, dragonfly and firefly
sanctuary park expanding from 29,000 sq ft to 130,000 sq
ft. The project will serve as a centre in Malaysia for insect
education or more officially known as entomology, with
possible collaborations with NGOs, universities, schools,
teachers and students.
Joseph Goh showing Penang Chief
Minister, Lim Guan Eng and Danny
Law, Exco of Penang Tourism the
expansion models of PBF.
Kazuo Unno, President of the Society
of Scientific Photography in Japan &
one of the world’s leading insect and
nature photographer (4th from left)
flanked by VCE-610 members in the
PBF groundbreaking ceremony: C E
Tan, Joseph Goh, Saw Hai Earn, Chew
Soon Jin, Lim Chin Ming
SCIENTEX JV WITH FUTAMURA
CHEMICAL CO.
VCE-16 Member PJ Lim, Managing Director of Scientex Bhd at the
signing ceremony.
Scientex Bhd’s unit Scientex Packaging Film Sdn Bhd
(SPFSB) entered into a corporate exercise with Futamura
Chemical Co Ltd on 24 September 2014 with an official
signing ceremony.
This would enable Scientex Great Wall to build a new
world class biaxially oriented polypropylene (BOPP) film
manufacturing plant adhering to stringent Japanese
standards and quality in Malaysia with lower Southeast
Asian manufacturing costs.
RAN CONTRACT FOR REDtone
VCE-16 Member, Lau Bik Soon, CEO of Redtone
Telecommunications Sdn Bhd announced that REDtone
Marketing Sdn Bhd (RMSB) has been awarded a
RM88.57 million job by Malaysian Communications and
Multimedia Commission (MCMC) to build, operate and
maintain radio access network (RAN) infrastructure in
rural areas in Sarawak and Johor.
Lau Bik Soon,
CEO of Redtone
Telecommunications
Sdn Bhd
17
NEWSROOM
VISTAGE JB GROUP TURNS ONE
VEE-19 Group 1st Year Anniversary celebration on 3 Dec 2014
The pioneer Vistage Group
in Johore Baru, led by
Vistage Chair, Leong Yoke
Weng, celebrated its first
anniversary on 3 December
2014. All eight members
received their one-year
Membership Awards.
On this special occasion,
the VEE-19 group also
celebrated the birthdays
of 3 members — Michael
Liew of Marrybrown, Lee
Kong Lian of Optosem
Technologies and Jas Teo of
Rui Sin Plastics Industries.
Lee Kong Lian,
Operations
Manager of
Optosem
Technologies
Sdn Bhd
Michael Liew,
Director of
Marrybrown
Sdn Bhd
Joy Tuw,
Director
of QTC
Transformers
Marketing
Sdn Bhd
KM Tan,
Executive
Director of
Lima Bintang
Logistics Sdn
Bhd
Eric San,
Managing
Director of
Santeclink
Resources
Sdn Bhd
Jas Teo Kae
Shyong,
Director of
Rui Sin Plastic
Industries
Sdn Bhd
Liu Yeow Lee,
Operations
Manager of
Angenet Sdn
Bhd
Aida Mok,
General
Manager of
Khind System
(Singapore)
Pte Ltd
VISIT TO WEIL Hotel
VTA-1 Group members paid a visit to WEIL hotel in Ipoh,
the latest iconic landmark in Ipoh. The new hotel was
opened by the group’s member Dato’ Liew See Yee. WEIL
Hotel is developed and managed by WEIL Resources
Sdn Bhd, a member of the Thong Fook Group, with an
estimated investment of RM100 million.
Dato’ Liew See Yee with VTA-1 members enjoying
refreshments at the new hotel, WEIL Hotel at
Ipoh
WEIL Hotel
18
SPOTLIGHT
IPOH ECHO
Your Voi ce In T he C om m uni t y
September 16-30, 2014
9
Advertorial
‘Bespoke’ Arrives in Ipoh
I
facilities and all bathrooms will have standalone shower
stalls with handheld as well as rainforest showers as well
as bathtubs. A Presidential Suite of 303sq m (3272sq ft)
offers the epitome in accommodation.
Food and Beverage venues spanning two levels and
the rooftop offers a tantalising selection of international
and local cuisine. Eight wining and dining experiences
await guests with a Chinese, Japanese, Western
restaurant, rooftop Gastro Bar, All-Day Dining & Alfresco,
Tea Lounge, Delicatessen and a Cuisine Academy take
on an elevated experience where cooking demonstrations
and Chef’s Table dining soirees will be held. The WEIL
Ballroom on Level 6 will be the ideal venue for banquets
and momentous occasions while their Conference Centre
asked Liew Yu-Wei the Executive Director of the
soon-to-open WEIL Hotel whether in this age of mass
production, anyone understands the meaning of the
as ‘made to order’. For that is what they are calling
the newest hotel to come on the Ipoh scene in their
advertising: ‘A bespoke hotel – fuelled by the desire to
provide a unique experience for today’s traveller’.
hardware as in our product but also in software as in our
people,” he replied. “Hence the description of ‘Bespoke’.
We are putting in the best of the best in decor, furnishings
service professionals in the hospitality industry,” he
added.
Scheduled for a soft opening at the end of October,
the WEIL Hotel will be giving all other hotels in Ipoh some
stiff competition when it opens. The WEIL hotel will be
managed by WEIL Resources Sdn Bhd, a member of
the Thong Fook Group under the chairmanship of Dato’
Liew Sew Yee, whose late father started the Thong Thye
Groundnut Factory under the popular Pagoda brand in
venture into the hospitality business
grow into a chain.
Thong Fook whose historical
roots are in the manufacturing of
plastics and electronic components
and best known for their Pagoda
brand of peanuts and nuts, has
the manufacturing arm was sold.
Coincidentally at the same time,
younger son of the family, Yu-Wei
decided to leave his management
Lumpur to return to the family business in Ipoh.
During their manufacturing days when their German
partners came to Ipoh for meetings, they would have
so many complaints about the hotels in Ipoh that many
to his German friends of “in the future I’ll build an hotel
where you’ll be happy to stay”. This promise accounts for
the development of the WEIL Hotel and their branding of
‘A Bespoke Hotel’.
Yu-Wei’s decision to return to Ipoh came at an
opportune time and the decision to develop the WEIL
Hotel was made. A Mechanical Engineering graduate from
Imperial College in London, Yu-Wei
has been involved with the family
business in various capacities.
During his time as a Consultant
with Accenture (Malaysia) he had
been exposed to various consulting
process re-engineering, system
integration and outsourcing. But
hotel management expertise was
missing. That was when Yu-Wei
decided to take a year off to do his
Masters in hospitality management
at EHL in Lausanne,Switzerland.
This he did with alacrity and returned
The name ‘WEIL’ is an ananym
(real name written backwards) of the family name. The
Dato’ Liew Sew Yee,
Chairman & Chief Executive Director,
News Fook Corporation Sdn Bhd
Thong
Charity Bike
Ridesince 1994)
(VTA-1
Member
evening rather than to spend a night here. It was then
that the seed for venturing into the hospitality business
was sown in Dato Liew’s mind when he made a promise
T
and all carpeting, wallpaper and many other items will be
32sq m (344sq ft) to a maximum of 65sq m (699sq ft) will
all have complimentary mini-bars, tea and coffee-making
located at Level 2 compliments events catered towards
industry leaders and aspiring entrepreneurs.
The WEIL Hotel will be raising the bar on leisure and
relaxation with extensive facilities which includes a gym,
Nazrin Hassan, CEO,
Cradle Fund Sdn Bhd
(VCE-23 Member since 2012)
convenience of their strategic location with a dedicated
connection to Ipoh Parade Shopping Centre makes WEIL
Hotel a distinguished landmark, a preferred address –
the quintessential destination for business and leisure.
296 dedicated parking bays plus the ones available for
Ipoh Parade will make the WEIL Hotel a convenient and
attractive magnet for leisure and pleasure.
Other enticing and exciting developments in the
pipeline include a Members Town Club whose details are
CC Ngei, Managing Director,
(VCE-22Member since 2009)
Ipoh’s latest ‘Bespoke’ hotel and its team of dedicated
hospitality professionals.
about the sins of immoral activities.
“We want more youths to join our organised rides. This is to remind them the
reporters.
helmets and would travel at a much slower speed.
FIRST IN IPOH
Bioresonance Therapy (BRT)
No Drugs
No Needles German technology used by Doctors in
Europe, China, and as complementary
No Pain
therapy in Singapore and China.
side effects from chemotherapy. Bioresonance Therapy (BRT) has helped to
reduce the side effects of chemotherapy and reduce the degenerated cells
sessions of BRT. I strongly recommend other patients who suffer from a similar
health issue as me to undergo BRT treatment."
Wisma MFCB, A-2-01A Second Floor,
#1 Persiaran Greentown 2,
Greentown Business Centre,
30450 Ipoh, Perak.
Tel: +605 2415 122
CM Wong: 012 5102555
URL: www. bioresonancetherapy.com.sg and
email: [email protected]
Looi Kok Loon, Managing Director,
MBM Resources Berhad
Tan Kee Choong, Managing Director,
Signature Manufacturing Sdn Bhd
Richard Wong,
Chairman & Chief
Listener,
Vistage Malaysia
Sdn Bhd
(current President
MBAN 2014/2015)
19
VISTAGE-MIER CEO
CONFIDENCE INDEX
LOW CONFIDENCE
CONFIDENCE AT A LOW EBB
CEOs appeared to be watching the Malaysian economy and
prospects of their firms more closely now than before with lower
expectations going forward.
Vistage-MIER CEO Conﬁdence Index
and Year-to-Year Changes in GDP
CCI
GDP
130
7
120
6
Dec 2014 Malaysia
39%
of CEOs expected profits to
increase, down from 46% in both 3Q2014
and 4Q2013.
49%
of CEOs forecasted higher
revenues, down from 54% in 3Q2014 and
53% in 4Q2013.
5
110
4
100
3
90
2
4
3
2
4
2014:1Q
3
2
4
2013:1Q
3
2
4
2012:1Q
3
2
0
4
1
70
2011:1Q
80
2010:3Q
Expectations of a weaker
economy contributed to a lower
Vistage-Mier CEO Confidence
Index. Of the 373 respondents,
52% e xp e c t e conomic
conditions to deteriorate
further soon, up from 40% and
37% in 3Q2014 and 4Q2013,
respectively. CEOs forsee a less
robust near-term outlook for
their businesses. The expected
profitability index lost 13 points
from last quarter’s 124, with
only 39% of the respondents
forecasting higher profits in the
near term, down from 44% in
both 3Q2014 and 4Q2013.
Salary
increments
for
managerial and non-managerial
positions are expected to be
mainly in the range of 0-10%
for financial year ending 31
December 2014. New staff
recruitment is expected to be
less ambitious with fewer (35%)
respondents planning to beef
up their employee headcount
soon, compared to 42% and
37% in 3Q2014 and 4Q2013,
respectively.
For the full report, please visit
the link http://www.vistage.
com.my/ceo-confidence-index/
4Q 2014
While all six components comprising the Index registered lower
this time, the latest reading is driven mainly by the expected
economic conditions index which, at 57, plummeted eighteen
points from 3Q2014. Of the 373 respondents, 52% expect
economic conditions to deteriorate further soon, up from 40% and
37% in 3Q2014 and 4Q2013, respectively.
CEOs are also portending a less robust near-term outlook for their
businesses. The expected profitability index lost thirteen points
from last quarter’s 124, with 39% of the respondents forecasting
higher profits in the near term, down from 44% in both 3Q2014
and 4Q2013. Hirings are also expected to be less ambitious with
fewer (35%) respondents planning to beef up their employee
headcount soon, compared to 42% and 37% in 3Q2014 and
4Q2013, respectively. The index for expected revenue retreated
eight points from 3Q2014 to 135 currently, with 49% looking
forward to reaping higher sales revenue in early 2015, compared
to 54% and 53% in 3Q2014 and 4Q2013, respectively. Fixed investment expenditure is also expected to cool in the months ahead,
with those contemplating on cutting back on such investment
having increased to 16% from 11% a quarter ago.
REGISTRATION FOR THE GOODS AND SERVICES TAX (GST)
CEOs are generally gearing up for the implementation of the
Goods and Services Tax (GST) which was opened for registration to
companies recently. 64% of the respondents said that they have
already registered, while 21% are in the process of registering and
15% noted that they are aware of it.
64%
of CEOs have already registered
themselves for the Goods and Services Tax
(GST).
40%
of CEOs faced a shortage of
adequately trained staff for GST implementation.
98%
of CEOs have no lending problems
with local banks.
68%
of CEOs opined that the government should revisit regulations governing
the property sector.
32%
of CEOs believed that the fuel price
hike would have significant impact on their
cost of doing business.
74%
of all CEOs ranked their level of
competitiveness over the last 12 months as
“reasonably competitive”.
71%
of CEOs use Facebook and
use Google.
66%
CHALLENGES FACED IN THE IMPLEMENTATION PROCESS
OF THE GST
Notwithstanding the registration of the GST by majority of the
respondents, 60% are still unclear about the operational guidelines issued by the authorities. While 40% are facing a shortage of
adequately trained staff for the implementation of the GST, 33%
find the accounting software a challenge. Another 7% cited,
among others, challenges such as ambiguity in the actual procedures involved, billing to meet the 21-day closing period for tax
refund, unavailability of a complete list of non-GST-related items,
cash flow and credit control concerns, and the costly consultancy
fees and set-up to GST readiness.
C EO CO N F I D EN C E I N D EX 1 Q 2 0 1 3 -4 Q 2 01 4
99.7
104.4
110
100.9
92.2
87.3
85.6
100
89.4
80.6
80
70
LENDING PROBLEMS WITH LOCAL AND/OR FOREIGN
BANKS
CEOs are generally not affected by the recent tightening of
lending by banks. 98% said they have no lending problems with
local banks, while 59% noted the same with foreign banks,
indicating that local banks are likely more flexible than their
foreign counterparts on business lending. Of those with lending
experiences with local banks, rejection of new applications and
credit limit cut-back were the main problems faced, with 30% and
90
60
1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14
The Vistage-MIER CEO Confidence Index fell to its five-quarter
low of 80.6 in 4Q2014, ebbing almost nine points quarter-onquarter. Only 5% of the respondents opined that overall
current economic conditions in the country have improved,
the lowest proportion polled since 1Q2009.
20

september-december 2014

Transcription

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