Annual Report - Rexdale Community Health Centre

2013/2014
Annual Report

A Great Place to Start
Vision
Creating a healthy and empowered community.
Mission
The Rexdale Community Health Centre supports and advocates
for the physical, economic, social and mental well-being of its
diverse community through primary health care, community
social support, health promotion, collaborations and partnership,
community development and social action.
Values and
Beliefs
Rexdale CHC is committed to achieving a healthier community.
This includes the physical, economic, social and mental health of all
community members, and is supported by strategic partnerships
and collaborations and the following values and beliefs:
Respect and Dignity: Staff, students and
community members who participate in
Centre activities and use the services will
treat each other with respect and dignity.
Quality: The Centre is committed to
ensuring that clients receive high quality,
comprehensive and holistic care from
well-informed, well-qualified staff.
Accessibility: The Centre will work
actively to reach out to those who have
traditionally faced barriers to health care and
community service through the delivery of
flexible and diverse programs to ensure that
they will feel comfortable and welcome.
Participation: Clients and community
members have the right to be involved
in defining needs, making decisions and
taking action to affect their personal
health and social situation. They should
also be involved in decisions about the
Centre’s activities and programs.
Diversity: The Centre values and respects
the diversity of its staff and of the people
who make up its community. Diversity
refers to the different racial and cultural
backgrounds, sex, sexual preference,
and visible and invisible challenges.
Recognizing Strengths: The Centre
operates on the principle that staff,
students and community members have
many skills and strengths to offer to bring
about personal and community change.
Shared Knowledge: The Centre is
committed to building and sharing
knowledge inside the organization and in
the community. Staff will provide clients
with information to make decisions about
their lives, and community members
will share their knowledge with each
other and staff at the Centre.
Accountability: The staff and Board
are accountable to the community for
the actions and services of the Centre.
Health Promotion Through Social
Change: The Board and staff will
advocate for the improvement of
the economic status, education and
housing conditions of its community.
Better health will be achieved, in part,
through the improvement of these factors.
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2013/2014 ANNUAL REPORT
2013/2014 ANNUAL REPORT
PAGE 3
STRATEGIC
DIRECTIONS
2013–2016
Strategic Direction
Strengthen Rexdale CHC’s capacity to improve access,
coordination and the delivery of high quality programs and
services to meet the needs of the community.
Strategic Direction
Strengthen partnerships to provide integrated, seamless
care to the community.
Strategic Direction
An engaged, empowered and healthy workforce.
Strategic Direction
Build infrastructure and processes to meet the growth of
our organization.
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2
3
4
Strategic Direction
5
PAGE 4
In this report, Rexdale
CHC is proud to share our
progress on the Strategic
Directions that guide our
Centre’s work through 2016.
Ensure the long-term sustainability of the organization.
2013/2014 ANNUAL REPORT
A Message from
the Executive Director
and Board Chair
Welcome to Rexdale Community Health
Centre’s 2013/14 annual report. As we
began to compile this year’s report, we
noted how the last 12 months have been
full of exciting accomplishments. In this,
the first year of our new strategic plan, we
launched several outstanding initiatives
that have moved our Centre closer to our
strategic goals. We were reminded that
Rexdale CHC—and indeed the Rexdale
community as a whole—is full of bold
beginnings. And so this report’s theme
emerged: A great place to start.
Rexdale CHC is a place where clients start
new journeys toward wellness, a healthier
lifestyle, increased learning and greater
connectedness with their communities.
Our Centre too is on a journey—toward
directions that will deepen our impact.
In our strategic plan, we committed to
strengthen Rexdale CHC’s capacity to
improve access, coordination and delivery
our programs. We moved toward that goal
on several fronts this year. Most notably,
we marked the official opening of the
Rexdale Community Hub—a great place
for clients to start, with one-stop access to
coordinated services. We introduced LGBT
youth services at our Rexdale Plaza location
and launched a youth needs assessment
to identify more and better ways to serve
this group. We also held a community
consultation with seniors on their palliative
care needs—the first consultation of its kind
in our Local Health Integration Network area.
Our primary care team has initiated an
“advanced access” service model to provide
same-day appointments to clients, and
is also accepting clients with no primary
care provider. We are implementing quality
improvement activities coordinated through
the provincial Quality Improvement &
Innovation Partnership, and are well on the
way to implementing new real-time client
surveys to ensure that we continue to make
access a priority.
Our Centre prides itself on being a strong
collaborator, and this year we continued to
strengthen our partnerships with community
groups and service organizations. With
the City of Toronto, United Way Toronto
and the Toronto Police Service we are part
of the FOCUS Initiative, which provides
a range of services to reduce crime and
improve community resilience in Rexdale.
Our Diabetes team worked to improve
access to care through collaborations
and partnerships with new hosts, such as
Drs. Magdy Riad Bekhit and Farid Kakavand.
We also continued our work with the North
Etobicoke-Malton-Woodbridge HealthLink
partners to respond to residents with
complex care needs.
Partnerships also offer opportunities for
increased staff satisfaction, another strategic
objective of our Centre. Delivering programs
like our Food Skills training with Toronto
Public Health and Toronto Employment and
Social Services enables staff to strengthen
networks, share resources and have broader
2013/2014 ANNUAL REPORT
reach. Whether working in partnership
or individually, the dedicated staff of our
Centre are the heart and soul of Rexdale
CHC and the drivers of our impact. The
number of new programs introduced this
year alone illustrates how engaged, creative,
and committed to meeting the needs of our
community Rexdale CHC staff are.
In support of our Centre’s long-term
sustainability, we made significant
investments in our infrastructure this year—
transitioning to a new electronic medical
records system and launching a new,
informative and user-friendly Rexdale CHC
website to better reflect the activities of our
Centre. We continue to diversify our funding
streams, including new funding from the
Ministry of Children and Youth Services,
Toronto Community Foundation and private
funders for programs for youth at risk.
We are extremely grateful to all of the
funders and donors listed on pages 16 and
17, who have generously supported new
and established initiatives this year. We also
extend deepest thanks to Rexdale CHC’s
many volunteers whose ideas and skills have
touched every aspect of our organization.
Working together, we have achieved a
tremendous start to our strategic plan and we
look forward to continued success in 2014/15.
Safia Ahmed
Executive Director
Sandra Dietrich
Chair, Board of Directors
PAGE 5
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2013/2014 ANNUAL REPORT
START
LEARNING
Our new Photo Buddies
program introduced photography
skills to a multigenerational
group of boys and men.
Rexdale Community Health Centre’s Pathways to Education
program supports the academic achievement of youth from
low-income communities to help them graduate and make a
successful transition to post-secondary education. This year,
we offered a Literacy and Numeracy Summer Program
for students transitioning into secondary school. Through
pre-testing of the 35 participants, we were able to identify
their academic needs to better support them throughout the school year with tutoring
and regular mentoring sessions.
Eleven students from this group achieved averages higher than 80% (and as high as 93%!),
and were recognized on the Honour Roll of Pathways to Education-Rexdale. With additional
leadership training through Pathways, this dynamic group also volunteered more than 1,000
community service hours—considerably higher than grade nine averages.
This year, we also launched the Willowridge Cooking Program, designed to encourage,
motivate and guide youth, and provide them with learning experiences in a cooking club
setting. Through the culinary arts, marginalized youth gained new skills, built resiliency, and
improved their interpersonal capabilities by interacting with peers and older youth mentors.
Rexdale CHC’s Registered Dietitian also participated in a pilot youth employment project
that included teaching young participants about nutrition and food hygiene.
Learning is a life-long endeavour and we contributed to that with Photo Buddies,
an intergenerational project funded by New Horizons for Seniors, that introduced
photography to men of all ages living in the Rexdale community. At six weekly Photo
Buddies workshops led by professional photographer Elizabeth Stanton, participants
learned about different camera features, their uses, and composition in different settings.
One session even incorporated a healthy eating lesson that was photographed.
A number of student photos are featured in this report and the success of the program
was evident in requests for more like it.
2013/2014 ANNUAL REPORT
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2013/2014 ANNUAL REPORT
START A
DIALOGUE
Consultation with Rexdale seniors
about palliative care expectations,
and collaboration with partners on
the FOCUS initiative exemplified our
commitment to dialogue this year.
Dialogue between staff, between Rexdale residents, and between
our Centre and our clients helps to move our organization and
community forward together. This year, we launched a dialogue
with area seniors in partnership with Bethell Hospice, Dorothy Ley
Hospice and the Central West Palliative Care Network to assess
seniors’ awareness of palliative care services, their relevance
to these seniors and what services would be most welcome.
About 200 culturally diverse seniors and individuals living with a
‘life limiting’ illness participated in this community consultation.
With this information, our organizations can better develop evidenced-based, culturally
appropriate and community-based palliative/end-of-life services for the Rexdale area.
Rexdale Community Health Centre is part of the FOCUS (Furthering Our CommunitiesUniting Services) initiative to provide support to high-risk clients in a coordinated manner.
In close collaboration with Toronto Police Service and other partners, we address issues that
affect mental health to reduce the chances of clients becoming involved or re-involved
in the criminal justice system.
In addition, through programs like our Girls Summer Program/KCI Girls Program,
we encourage community members—in this case 13- to 21-year-old females—to discuss
issues important to them, such as finances, body image, building positive relationships,
self-acceptance and awareness, nutrition, health and active living.
Our Registered Nurse-Mental Health and Addiction also worked with a group of
providers/allied health professionals to develop the Pathways to RCHC Mental
Health. The Pathways will guide Rexdale CHC staff to find the right mental health
services for their clients within our Centre.
We continue to work with partners in the North Etobicoke-Malton-West Woodbridge
Health Link to efficiently coordinate care for individuals with complex health care needs.
Since February 2014, the Health Link Care Coordinator has worked weekly at the Centre to
discuss referrals from providers, develop coordinated care plans, and monitor progress.
Internally, our Primary Care team identified the need to further build staff capacity
to better serve clients and thus took part in Conflict Resolution Training through
St. Stephen’s Community House.
2013/2014 ANNUAL REPORT
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2013/2014 ANNUAL REPORT
START
FEELING
BETTER
With the opening of Rexdale CHC’s
Jamestown Hub, we deepened
our impact in this community,
to help more residents feel better.
This year, Rexdale Community Health Centre launched a number of
new programs and services to improve the health and wellness of
our community members, including a falls prevention program
for seniors (in partnership with our CCAC), youth outreach, a
boys’ basketball league, a boys’ leadership program, and
new mental health services.
We expanded our Centre’s reach with the opening of the interim
Kipling Dixon satellite location in June 2013. It provides youth programming, counselling,
primary care and diabetes education programs onsite. We completed a pilot project to
ensure that primary care clients who are discharged from hospital were seen by their primary
care provider within seven days. In addition, we launched advanced access at the end of
the fiscal year, enabling primary care clients to see their providers for episodic visits on the
same day or within 24 hours.
We continued to offer a primary care clinic at North Albion Collegiate Institute, which
was both well used by students and appreciated by school administrators for the level of
education enhancement it provided to visitors.
We launched new mental health and addiction services in August 2013, as well as
a new counselling program in response to issues identified at community engagement
sessions held last year. The new counselling program and a new social worker hired to
support the community add to the resources available through Family Service Toronto
at our Taber Road location.
We were able to offer clients access to occasional after-hours physiotherapy
and chiropody services this year to meet the high demand for these services. And
from September to December 2013, massage therapy students from Humber College
did their practicum at the Centre, providing free massage services to clients living with
diabetes. We also offered more mobile diabetes clinics in the community, primary health
clinics and in pharmacies.
Our new Nightingale On Demand (NOD) electronic medical records system went live in
March 2014, with very positive feedback from staff. We held a client satisfaction survey in
summer 2013 with results showing an overwhelming majority of clients were satisfied with
the Centre’s client-focused services.
2013/2014 ANNUAL REPORT
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2013/2014 ANNUAL REPORT
START
COMMUNITY
BUILDING
Through our Foodie Festival, Pathways
to Education Art Fair, Back to School
Health Fair and other healthy living
events, Rexdale CHC brought people
together in the spirit of community.
Rexdale is a vibrant community with a long history of individual
engagement and community building. Rexdale CHC strives to
be an integral part of that community building legacy and thus
facilitates opportunities for community members to gather, to
implement ideas and to exercise leadership.
A major success of the Pathways mentoring program this year was
the year-end Art Fair at Elmbank Junior Middle Academy in
May. More than 140 students, volunteers, parents and community
members attended to celebrate Pathways’ students’ success
over the school year. Grade 9 and 10 students spent two months curating art pieces and
practicing performances to showcase at the event. The fair also featured music, games, a
henna station, barbeque, silent auction and prizes. We look forward to replicating this year’s
success at next year’s Art Fair.
Our Youth Outreach Worker Program engaged hard-to-reach, at-risk youth between
the ages of 12 and 21 who have not yet successfully connected with school, employment
and/or other community services and supports. We linked the youth to needed services
and collaborated with other community resources to coordinate their activities within
specific neighbourhoods.
Rexdale CHC also worked with community residents to increase food security and build
capacity through community gardening. Our Foodie Festival attracted more than
1,200 participants at the Panorama Community Garden to highlight food access,
food-related employment and our shared love of food. We held a number of other
community events this year as well to bring our neighbours together, celebrate milestones
and provide new opportunities for education. Our Back-to-School Health Fair featured
food and entertainment for the whole family, health screening and information, and lots of
prizes and giveaways. We also held a Healthy Living Fair and a Fall Harvest dinner
attended by 250 people.
Rexdale CHC is the trustee organization for an emerging community group from Queen’s
Plate. With a vision to empower, encourage, educate and engage, the group seeks to
accomplish these goals by holding inclusive recreational, social, educational and cultural
programs and activities in a safe and accessible space. We also partnered with Toronto
Community Foundation to serve as a community hub for the Playing for Keeps initiative.
Playing for Keeps uses sports to help build healthier, stronger and more connected
communities. A strong spirit of collaboration led to our agreement to work together to
develop social capital leading up to the 2015 Pan/Parapan-Am Games.
2013/2014 ANNUAL REPORT
PAGE 13
INDEPENDENT
AUDITORS’
REPORT
SUMMARIZED STATEMENT OF FINANCIAL POSITION
March 31, 2014
In our opinion, the accompanying summarized
financial statements fairly summarize, in all material
respects, the related completed financial statements
in accordance with the criteria described in the
Guideline referred to above.
The summarized financial statements do not contain
all disclosures required by Accounting Standards
for Not-for-profit Organizations Part III. Readers
are cautioned that these statements may not be
appropriate for their purposes. For more information
on the Community Health Centre’s financial position,
statements of revenue and expenditures and cash
flows, reference should be made to the related
completed financial statements.
Henrick Herman LLP
LICENSED PUBLIC ACCOUNTANTS
Richmond Hill, Canada
June 26, 2014
2013
$ 320,628
414,652
143,133
$ 270,524
320,396
151,830
878,413
742,750
3,579,843
2,668,328
718,317
760,123
$ 5,176,573
$ 4,171,201
$ 577,369
1,374,255
$ 411,654
2,350,197
-
24,039
1,951,624
2,785,890
3,224,949
1,385,311
$ 5,176,573
$ 4,171,201
ASSETS
Current assets
Cash
GIC investments
Other receivable and prepaid expenses
Long-term investments
The accompanying summarized statement of financial
position and statement of revenues and expenditures
are derived from the completed financial statements
of Rexdale Community Health Centre as at March
31, 2014 and for the year then ended on which we
expressed a modified opinion in our report dated
June 26, 2014. We expressed a modified opinion
because vacation pay is accounted for on a cash
basis, which is not in accordance with Accounting
Standards for Not-for-profit Organizations Part III,
and we were unable to satisfy ourselves concerning
the completeness of revenue from donations and
fundraising activities. The fair summarization of the
complete financial statements is the responsibility of
management. Our responsibility, in accordance with
the Canadian auditing standards, is to report on the
summarized financial statements.
2014
Property and equipment
LIABILITIES
Accounts payable and accrued liabilities
Accounts payable—Central West LHIN and Ministry
of Health and Long-Term Care
Deferred revenue
NET ASSETS
SUMMARIZED STATEMENT OF REVENUES AND EXPENDITURES
Year ended March 31, 2014
Revenues
Central West LHIN and Ministry program funding
Sundry income
Other project grants
$ 6,236,685
713,389
2,317,408
$ 6,046,435
670,979
1,903,243
9,267,482
8,620,657
3,488,499
585,169
1,385,681
786,640
2,361,146
471,735
2,894,138
515,597
1,102,667
514,504
2,305,580
291,105
9,078,870
7,623,591
$ 188,612
$ 997,066
Expenditures
Salaries
Benefits and relief
General and operating
Rent and maintenance
Project grant expenses
Amortization
Excess of revenue over expenditures for the year
Complete audited financial statements available upon request from the office of the Executive Director.
PAGE 14
2013/2014 ANNUAL REPORT
Most Frequent
Health Issues Addressed
Fiscal Year 2013–2014
SERVICE
STATS
Service in a
Language Other
than English
Clinical
Services
Community
Programs
and Health
Promotion
Primary Health Care 53%
Spanish28%
Seniors Program
Foot Care
13%
Hindi14%
EPPNNP30%
9%
Somali11%
Children, Youth & Family 18%
Counselling9%
Punjabi10%
Adult Social
Sexual Health Clinic
7%
Gujarati7%
Parent Child Playgroup
4%
Physiotherapy5%
Urdu6%
Diabetes Prevention
2%
Speech Language
3%
Arabic6%
Clinic Group Work
1%
Nutrition 1%
Bengali4%
Diabetes Education
Swahili4%
Individual Server FC: 6,905
Service Events: 18,057
Italian4%
French2%
33%
12%
Group Sessions: 2,159
Total # of attendees: 25,648
Note: Participants might attend more
than one group/sessions. Participants’
attendance might count more than once.
Mandarin2%
Twi1%
German1%
2013/2014 ANNUAL REPORT
PAGE 15
The following organizations
and individuals provided
much-appreciated partnership
and services to Rexdale
Community Health Centre
in 2013/14.
DONORS,
FUNDERS &
PARTNERS
Rexdale Community Health
Centre thanks the following
donors and funders for their
generous support of our work.
DONORS
• Arbor Memorial
• Ayusha & Ekta Bangur
• Bell Canada
• Bili Restaurant
• Canadian Tire (Rexdale & Kipling)
• CHUM Charitable Foundation
• Diabetes Support Group
• Fantasy Fair
• The First Day Seventh Day Baptist Church
• Ganz
• Giant Tiger
• Grace Harland
• Gustoso Panini
• Hearing Solutions
• Heritage Construction
• Huffy Bandit Bicycle
• Humber Valley Imaging
• IEC’s Plug Group
• Istar Restaurant
• Jehal Ishrat
• Laxmi Sainani
• Medichair
• Newediuk Funeral Home
• Nordixx Pole Walking Canada
• Nucleus Media
• Ricoh Canada Inc.
• Staples (Queen’s Plate)
• Subway
PAGE 16
• Surjit Grawal
• Woodbine Entertainment Centre
• Woodbine Entertainment Group
FUNDERS
Federal Government
• Human Resource & Skills
Development Canada
• Public Health Agency of Canada
Provincial Government
• Ministry of Health and Long -Term Care
• Local Health Integration Networks (LHIN)
• Ministry of Child and Youth Services
City of Toronto
• Drug Prevention Community
Investment Program
• Community Service Partnership (CSP)
• Community Investment Funding
• Toronto Public Health Department
• Transport Services Division:
Street Art Toronto (Start)
• Identify N Impact Invest Fund (INI)
Other Funders
• Pathways Canada
• George Hull Centre for Children and
Families: Speech & Language Services
• Ontario Trillium Foundation
• Toronto Community Foundation
• Older Adult Centres Association
of Ontario (OACAO)
• United Way Toronto (Trustee
Fund for Rexdale Hub)
• Ontario Seniors Secretariat
2013/2014 ANNUAL REPORT
• Abbott Diabetes Care
• Albion Medical Centre
• Albion Neighbourhood Services
• Alzheimer Society
• Arbor Memorial
• Arthritis Society
• Arts Collective of Toronto
• Association Of Spanish Speaking Seniors
»» Barbra Schlifer Commemorative Clinic
• Bell Canada
• Bethell Hospice
• Bicycle Depot
• Black Coalition for Aids Prevention
• Braeburn Neighbourhood Place
• Braeburn Ontario Early Years Centre
• Bramalea Community Health Centre
• Breaking the Cycle
• Building Block Community Centre
• Canadian Diabetes Association
• Canadian Hearing Society
• Canadian National Institute
for the Blind (CNIB)
• Canadian Red Cross
• CANES Community Care
• CANES Family Health Team
• Catholic Family Services of Toronto
• Centennial College
• Central West Community
Care Access Centre
• Centre for Addiction & Mental Health
• Chum Charitable Foundation
• City of Toronto:
»» Community Crisis Response Program
»» Parks, Forestry and Recreation
• Community Living Toronto
• Community Micro Skills
• Community Resource Connections
»» BreakAway
• COSTI Immigrant Services
• CW Palliative Care Network
• Dejinta Beesha Multi-Service Centre
• Dixon Community Services
• Doorstep Neighborhood Service
• Dorothy Ley Hospice
• Dr. A. Berih
• Dr. A. Damji
• Dr. A. Gupta
• Dr. Kakavand
• Dundas Dental Hygiene Clinic
• Durham College
• Elmbank Community Centre
• Elmbank Junior Middle Academy
• Ernestine’s Women’s Shelter
• Etobicoke Brighter Futures Coalition
• Etobicoke Falls Prevention Coalition
• Etobicoke Services for Seniors
• F. Hoffmann-La Roche Ltd.
• Family Association for Mental
Health Everywhere
• Family Service Toronto
• FoodShare Toronto
• Fortinos Supermarkets
»» 330 Queen’s Plate Drive
• George Brown College
• George Hull Centre for Children & Families
• Gord & Irene Community Centre
• Greensaver
• Green Shift
• G98.7 FM
• H&T International
• Hamdi Restaurant
• Heart & Stroke Foundation
• Highfield Community Enrichment Project
• Horn of Africa Community
• Humber College
• Humber College, Schools of Hospitality,
Recreation and Tourism, and Kinesiology
• Humberwood Community Centre
• India Rainbow
• International Muslims Organization
of Toronto Mosque
• Iraqi Community Organization
• Islington Evangel Centre
• Khalsa Darbar Gurdwara
• Kik Custom Products
• Kipling Acres Long Term Care Residence
• LAMP Community Health Centre
• Leave Out Violence (LOVE)
• LensCrafters Woodbine Mall
• Loblaw
• McDonald’s Restaurant
• Me to We
• Nordixx Pole Walking Canada
• North Kipling Community Centre
• North York Food Harvest
• Older Adult Centres Association of Ontario
• Ontario College of Arts & Design (OCAD)
• Ontario Network for Prevention
of Elder Abuse (ONPEA)
• Ontario Ministry of Finance
• Opportunity For Advancement (OFA)
• Osteoporosis Society
• Pfizer Canada
• Pharmasave
»» 1901 Weston Road
»» 1620 Albion Road
• Philips Lifeline
• Physician’s Hotline
• Playing for Keeps
• Prevention Of Elder Abuse
Coalition (PEACE)
• Public Health Department
»» Community Crisis Response Program
»» Dental Services
»» Geriatric Dental Team
»» Parks, Forestry and Recreation
• Punjabi Community Health Services
• Rathburn Area Youth (RAY)
• Reconnect Mental Health Services
• Regent Park Community Health Centre
• Rexdale Community Legal Clinic
• Rexdale Diabetes Support Group
• Rexdale Women’s Centre
• Ryerson University
• Second Harvest
• Service Canada
• Share the Care
• Shoppers Drug Mart
»» Albion Mall
»» Thistledown
»» Rexdale Blvd
• St. Clair West Services for Seniors
• St. Elizabeth
• St. John’s Ambulance
• St. Matthew’s Bracondale
• Stonegate Community Health Centre
• Super Store Supermarket-Weston Road
• Taoist Tai Chi Society of Canada
• The Motion Group
• Toronto Community Housing Corporation
• Toronto Catholic District School Board
»» Father Henry Carr Secondary School
»» Monsignor Percy Johnson
Catholic High School
• Toronto Fire Services
2013/2014 ANNUAL REPORT
• Toronto Foundation for Student Success
• Toronto Public Health
»» Dental Services
»» Geriatric Dental Team
»» Dental and oral Health Services
• Toronto District School Board
»» North Albion Collegiate Institute
»» Daystrom Public School
»» Flemington Junior School
»» Kingsview Junior School
»» West Humber Collegiate Institute
»» Greenholme Middle School
»» Braeburn Junior Public School
»» Dufferin Grove Middle School
»» Richview Library
• Toronto Long-Term Care
Homes and Services
• Toronto Library Services:
»» Albion Library
»» Eatonville Library
»» Elms Library
• Toronto Supportive Housing
• Toronto Hydro
• Tropicana Community Services
• UNISON Health & Community Services
• University of Toronto
• Volunteers Toronto
• West End Midwives
• West Park Senior Mental Health Services
• William Osler Health Systems
• Woodbine Entertainment
• Woodbine Mall
»» Fantasy Fair
• World Financial Group
• YMCA Employment Resource Centre
• York University-Faculty of Education
• York West Active Living Centre
PAGE 17
STAFF
Thank you to the wonderful
staff of Rexdale Community
Health Centre who started
many amazing initiatives this
year—and sustained many
more ongoing projects—
to benefit the diverse
communities we serve.
Abdi Ahmed, Pathways*
Abdikarin Jimale, Pathways
Abeer Majeed, Primary Health Care
Adib Ali, Primary Health Care
Adna Egal, Primary Health Care*
Agnes Magpantay, Administration
Ahmed Jama, Health Promotion
Alia Ojah, Health Promotion*
Alison Mackenzie, Health Promotion*
Almut Brenne-Davies, Primary Health Care
Althea Martin-Risden, Health Promotion
Amal Hassan, Pathways*
Angela Brown-Knight, Pathways
Asante Haughton, Pathways
Awale Alim, Pathways*
Baredu Abdulshekur, Primary Health Care
Bashir Mohamed, Pathways
Basil Jardine, Health Promotion*
Camara Edwards, Pathways
Carlos Blagrove, Health Promotion*
Cecilia Armaza, Administration*
Cecilia Chiu, Primary Health Care
Claudia Scarangella, Primary Health Care
Daad Mohamed, Pathways
PAGE 18
Dawn Oakley, Primary Health Care
Deanna Berry, Health Promotion
Debby Khan, Administration
Denise Asamoah, Health Promotion*
Devika Persuad, Health Promotion
Dhalia Stewart, Health Promotion*
Dilshad Kassam-Lallani, Primary Health Care*
Doomeli (Reena) Singh, Administration
Dorothy Ayela, Primary Health Care
Easter Angeles, Health Promotion
Eden Abraham, Health Promotion
Elizabeta Litwin, Health Promotion
Emelin Brown-McLaughlin, Administration
Ermin Kelly-Wright, Administration*
Evette Kyei-Marfo, Administration
Faduma Mohamud, Pathways*
Fartun Ahmed, Pathways
Fatemeh Khodakaram, Primary Health Care
Fereshteh Mazloom, Primary Health Care
Golda Inniss, Primary Health Care
Habon Abdi, Pathways*
Hodan Wais, Administration
Hussein Madjer, Administration
Idil Hassan, Health Promotion
Ihsan Musa, Primary Health Care
Indira Kumaralagan, Pathways
Irena Tahiraj, Administration*
Irene Birungi, Pathways
Ivette Galaz, Administration*
Jahanzeb Zazai, Health Promotion*
Jose Garcia, Administration
Layla Ashkar, Health Promotion*
Leila Omar, Administration
Lekesha Edwards, Pathways
Lenore Simbulan, Pathways
Leticia Antimodi, Pathways
Liberty Hacala, Administration*
Lilian Baxter, Primary Health Care
Linda Akuamoah-Boateng,
Primary Health Care
Luul Farah, Health Promotion*
Lydia Gill, Pathways
Madina Wasuge, Pathways
Madri Patel, Primary Health Care*
Maimuna Rage, Health Promotion*
Maria Izaura Parda, Health Promotion*
Mark Swaby, Administration*
Martha Morales, Health Promotion
Maryan Barre, Health Promotion
Maryan Farah, Pathways
2013/2014 ANNUAL REPORT
Meenaz Mansuri, Pathways
Melina Bustamante, Administration*
Miriam Merino, Health Promotion
Mohamed Hassan, Pathways
Mohamed Sambul, Pathways
Mulki Jumale, Health Promotion*
N’Kosi Whyte, Pathways
Nastaran Toofani, Primary Health Care
Nathalie Palaez, Pathways
Niall Tamayo, Primary Health Care
Nibedita Ganguly, Administration*
Nicole Sookhai, Primary Health Care
Nirmala Mahipal, Primary Health Care
Omar Ahmed, Pathways
Peris Kamotho, Administration
Philip Hsu, Primary Health Care
Rachel Atuhaire, Health Promotion*
Rakhi Mutta, Pathways
Rebecca Nazareth, Primary Health Care
Rekha Muthukumar, Primary Health Care
Rhonda Tremblett, Health Promotion*
Rupa Ghosh, Health Promotion*
Ruqiya Moallim, Health Promotion*
Safia Ahmed, Administration
Salimata Kone, Administration
Salomeh Ahmadi, Pathways
Samira Abukar, Primary Health Care*
Sara Kim, Health Promotion
Shazia Maqsood, Administration
Shelley Clarke, Primary Health Care
Shriranga Raje, Pathways*
Simon Cheng, Primary Health Care
Snehal Patel, Primary Health Care*
Sonia Cabrales, Health Promotion
Sonia Rashid, Administration*
Sophia Allibhai, Primary Health Care*
Suad Aden, Administration
Sunita Kak, Pathways
Tania Fernandes, Health Promotion
Tania Fyke, Health Promotion*
Tanya Iskierski, Pathways
Teresa Menezes, Health Promotion*
Thandi Wason, Administration*
Tota Dibeela, Administration*
Wayne Bassaragh-Soares, Primary Health Care
Wendy Caceres, Health Promotion
Yanshu Zhao, Primary Health Care
Zeinab Ali, Administration*
*Contracted and/or relief position
PATHWAYS TO
EDUCATION
VOLUNTEERS
CLINICAL
VOLUNTEERS
Suthan Dharti
Javon Trouzz
Maria Elena Diaz
Asha Ali
Amelia Donaldo
Marrin
Trujillo-Ramirez
Tamara Abass
Joanne Asane
Paloma Dulinen
Marc Varone
Afra Ahmed
Meline Bystamante
Zeinab Elmi
Juliette Vigod
Julie Bamford
Adna Egal
Sandra Emestica
Sharon Wong-Choy
Dhillon Barinder
Tasic Esthetanny
Jessica Enro
Karandeep Bath
Queenie Faustino
Seble Gebre
Karanpreet Bath
Kimdeep Ghotra
Mohamed Hassan
Ranjana
Bhattacharjee
Ravneet Kaur
Denise Higgins
Haweia Ahmed
Emily Kiernan
Doris Isikhuemhen
Grace Akomeah
Crystle Laurio
Shashi Jain
Khalil Alhammani
Thank you to the many
community members who
volunteered their time and
talents to Rexdale Community
Health Centre this year.
Anne-Marie
Menkah-Gyantic
Maharanie Khan
Karen Appiateng
Patricia Crooks
Amalia Donaldo Luz
Saira Batasar
Paolina Crump
Kathleen Mulley
Gina Luzadas
Sandra Emestica
John DaCosta
Pragachi Mulbagak
Gabriela Martinez
Rupa Ghosh
Mary Daley
Rajvinder Nizran
Banga Mian
Maha Iftikhar
Dorota Danicka
Bole Oladunni
Fatima Mohamed
Edgar Itipolip
Andrea DiMarino
Magda Wojlowicz
Gerome Manson
Irma Mora
Shashi Parth
BOARD OF
DIRECTORS
VOLUNTEERS
Ashley Bottiglione
Laure Campell
Sandra Dietrich
(Chair)
BOARDCOMMUNITY
LIAISON
COMMITTEE
Faizan Bari
(Vice-Chair)
Omolola Ar
Romy Joseph
Thomas (Treasurer)
Hibaq Gelle
Mohammed Jeewa
(Treasurer)
Hana Qowrah
Laura Faiczak
Ahmed A Hussein
Dr. Peter Wong
Kimberly Roach
Ayesha Rashid
Anita Wilson
Angelina Brathwaite
Jack Mayer
Halima Hussein
Bina Israni
Nikita Maricah
Ali Mumtaz
Vicky Ngugen
PROGRAM AND
SPECIAL EVENTS
VOLUNTEERS
Khadra Osman
Ama Adomah
Harbir Rehill
Ayan Ahmed
Fiorda Remo
Farmaha Amarpreet
Kirandeep Sahmbi
Kankashi Amin
Mathanga
Selvendarakumaran
Andrea Amparo
Raghunath
Shriranga
Karen Appiateng
Sarah Marrella
Bushara Shujaat
Bushara Suhjaat
Emilie Vandermeerer
Hibbat Waheed
Samira Warsame
Steve Watson
Bree-Anne Welch
Lionel White
Anita Wong
Spencer Youlanda
ADMINISTRATION
VOLUNTEERS
Lois Anaide
Shabo Ban
Henrietta Banie
Tulsi Barot
Saira Batasar
Neha Beetan
Javier Bolivar
Heather Buckmire
Mavis Clarke
Pablo Contrares
Melissa D’Costa
Joan Dacosta
Daniella Davis
2013/2014 ANNUAL REPORT
Misban Naz
Sandra Olufeml
Idil Omar
Mona Osman
Vilma Padilla
M. Izaura Parda
Sharon Parsaud
Sheshi Parth
Nalinie Persaud
Delton Pham
Martha Saavedra
Sujan Sapkota
Falilat Sauni
Kinjal Shah
Batula Sheik Nur
Olivia Siswanto
Dharti Suthar
Mark Swaby
Rukia Swaleh
Andrei Sziglato
Suzanne Tinglin
PAGE 19
REXDALE
COMMUNITY
HEALTH CENTRE
Main Office
8 Taber Road
Toronto, ON, Canada M9W 3A4
T: 416-744-0066 F: 416-744-1881
Pathways to Education
2141 Kipling Avenue, Suite 206
Etobicoke, ON, Canada M9W 4K8
T: 416-743-5552 F: 416-642-0915
Kipling and Dixon Satellite
2267 Islington Ave, Unit 14
Toronto, ON, Canada M9W 3W7
T: 416-744-6312 F: 416-744-1451
Rexdale Community Hub
2/F, Unit 25, 21 Panorama Court
Toronto, ON, Canada M9V 4E3
T: 647-288-0281 F: 647-288-0284
Burnamthorpe 427 Satellite
609 The East Mall, Unit 32
Toronto, ON, Canada M9B 4A4
T: 416-621-2515 F: 416-238-4608
@Rexdalechc, @P2ERexdale
www.rexdalechc.com