Voice matters - Virgin Media Business

I n a n e m e r g e n cy,
yo u d o n ’ t t e x t, c h at o r e m a i l .
Vo i c e m at t e r s
0800 1 53 01 80
w w w.v i r g i n m e d i a b u s i n e s s . c o . u k / v i v a v o i c e
2
E v e n w i t h t h e m o s t s o p h i s t i cat e d
t e c h n o lo gy ava i l a b l e , a n a i r l i n e
p i lot i s i n vo i c e co n tac t 95% o f
the time on European flights.
Vo i c e m at t e r s
Human, personal, sincere, passionate, perceptive, direct.
Voice touches people like no
other medium.
0800 1 53 01 80
w w w.v i r g i n m e d i a b u s i n e s s . c o . u k / v i v a v o i c e
3
H u m a n , p e r s o n a l , s i n c e r e , pa s s i o n at e ,
p e r c e p t i v e , d i r e c t. Vo i c e to u c h e s p e o p l e
l i k e n o ot h e r m e d i u m .
Vo i c e m at t e r s
4
0800 1 53 01 80
w w w.v i r g i n m e d i a b u s i n e s s . c o . u k / v i v a v o i c e
I T ’S T R U E, FAS H I O N I S CYC L I CA L
VOICE IS READY
FOR A COME BACK.
V i V A V OICE
Virgin Media Business
has transformed Voice for
the digital era, making it
better, more powerful and
Email is efficient and versatile. Texts get straight to
the point. Chat is immediate. Screen sharing is rich,
animated, productive.
And Voice? Voice is taken for granted, doing lots of the heavy lifting in the
background while these younger celebrities hog the digital limelight.
Which is strange. Because in many ways, we believe Voice is already your
greatest asset.
Sometimes you need to be more human than digital. To convey emotions like
subtlety, sincerity, empathy, urgency and passion. To project perceptiveness,
responsiveness and directness.
Nothing hits home like the not-so-humble telephone. Which is why we’re still
it’s biggest fan.
versatile. With solutions as
simple as first-class business
telephony all the way through
to state of the art Unified
Communications.
We think our platform
is an essential for every
organisation. In fact, as Voice
is out of fashion, doing more
with Voice — and doing it
better — could be your new
competitive advantage.
We’d love to talk you
through it’s potential.
0800 1 53 01 80
w w w.v i r g i n m e d i a b u s i n e s s . c o . u k / v i v a v o i c e
5
PLEASE MIND THE DIVIDE
N OT D I G I TA L Y E T ?
NO NEED TO BE
EMBARRASED.
WHY?
Lowest
cost
Voice’s strength is also it’s weakness. It’s
worked so well for decades that it’s lost
its place in the limelight.
TRADITIONAL VOICE
Virgin
service
And, we’re the first to admit, the journey from good-old ISDN
to new IP-based Voice has been tricky to negotiate. Which is
why only 20% of organisations have an all-VoIP platform.
Of course there are plenty of things to consider. You’ve got
legacy technology to integrate, multiple vendors to deal with
and spending more on your network means you’ll have to
demonstrate a solid ROI to the board. At the same time you’ll
need to make sure your existing network is flexible
and resilient enough.
Quick
switch
THE
DIVIDE
business
More
workforce
V i VA Vo I P
Deployment
ROI & Pricing
More
Free up
working
voice
workforce
YO U R L E G ACY VO I C E
Multi-supplier
Complex
Costly
Ageing
Infexible
More
competitive
D R I V E R S T O Vo I P
Even lower cost
Yet we all know the future — at some point, probably
quite soon — is VoIP.
So how and when would you like to get there?
0800 1 53 01 80
w w w.v i r g i n m e d i a b u s i n e s s . c o . u k / v i v a v o i c e
6
I ’ L L D O I T M Y WAY
MAKING
THE MOVE.
W E CA N H E L P YO U
CROSS THE DIVIDE
Lowest
cost
Quick
switch
Our voice platform has everything
you need to make the leap.
We’ll work with you to overcome the barriers
and choose the right time. When you’re
ready, we have the speed, scale and service
to make the move a success. And help you
access all the benefits of digital voice –
creating a lower cost, more agile, unified
communications platform for your business.
TRADITIONAL VOICE
Virgin
service
business
OUR VOICE
PLATFORM
workforce
V i VA Vo I P
Speed
Flexibility
Service
More
More
Free up
working
voice
workforce
More
competitive
In the meantime, you can enlist our help by
bringing your current telephony over to our
platform. Take a look at page 9 to find out
how we could cut your costs by up to 50%.
0800 1 53 01 80
w w w.v i r g i n m e d i a b u s i n e s s . c o . u k / v i v a v o i c e
7
Once you’re on our platform, you can
plan your upgrade to digital — VoIP,
converged networks, contact centres,
messaging, video, telepresence — all
the way to state-of-the-art unified
communications and collaboration.
UNIFIED COMMUNICATIONS
Voice to Video
SIP TRUNKING
You can make your own continuous
pathway. With one contract, one high
standard of Virgin service. No silos,
tech dead-ends or obstacles. No forced
migrations or unnecessary add-ons.
But if you do need best-in-class
collaboration tools before you go
digital, we’ve got those as well.
HOSTED
CONTACT CENTRES
BUSINESS PHONE
& MOBILE
.
COLLABORATION
BUSINESS
BROADBAND
service excellence.
LAN
ETHERNET POINT TO POINT WAN
BELs or
ISDN
NATIONAL IPVPN
0800 1 53 01 80
w w w.v i r g i n m e d i a b u s i n e s s . c o . u k / v i v a v o i c e
8
MY BOTTOM LINE IS GLOWING
OUR RED HOT
V O I C E T A R I F F.
RED HOT
VOICE
To help you on to our platform, new
Virgin Media Business customers can help
themselves to what we honestly believe
is the hottest tariff on the market.
It’s called Red Hot Voice*. The day you sign up, you put
your organisation on a tariff that could be up to 50%
cheaper than the rest of the market.
You also get an access-all-areas pass to the attractions
of an IP-based future, with a tidy migration route taking
in Voice, Mobile, Collaboration, VoIP and into Unified
Communications.
ONE FIXED
M O N T H LY
PRICE
B E L s o r IS D N
&
MARKET
BUSTING CALL
R AT E S
N O c o nn e c t i o n c h a r g e s
1 0 0 % U K CO V ERAGE
Not bad for a morning’s work.
*Red Hot Voice is only available to new customers.
0800 1 53 01 80
w w w.v i r g i n m e d i a b u s i n e s s . c o . u k / v i v a v o i c e
9
LIFE’S TOO SHORT FOR SALES PITCHES
J U S T W H AT VO I C E N E E D S .
GOOD LISTENERS.
Wherever you are today on the journey to IP-based Voice
communications — researching the potential, or a current
IP customer looking for a better provider — we’d like
to help you get to where you want to go. In whatever
timescale works for you.
We know you face challenges. And that voice still has untapped potential. So you’ll
get intelligent listening, helpful answers, and recommendations based on where
you want to go rather than where we think you should be headed.
Truth is, we’re just as keen to help whether you want to go straight to an advanced
VoIP rollout, or just hot-foot it onto that market-leading Red Hot Voice tariff.
No evangelical leaps of faith here, no bet-the-business strategies. Just some
smart, common-sense choices, all built on our Voice platform. A platform with the
speed, scale, and trademark Virgin service to help you cross the voice divide. We
can deliver your strategy together.
The consultancy service will be free. We’ll even help your tear up your old
contract when you’re ready.
0800 1 53 01 80
w w w.v i r g i n m e d i a b u s i n e s s . c o . u k / v i v a v o i c e
10
0800 1 5 3 01 80
w w w .virginmediabusiness . co . uk / vivavoice