How to contact us Date Published : June 2008 0800 833 160

How to contact us
Date Published : June 2008
South Essex Homes – Keeping you informed
www.southessexhomes.co.uk
0800 833 160
How to contact us
By phone on 0800 833160 for all general enquiries
and repairs.
Monday to Thursday 8.30am to 5pm and Friday
8.30am to 4.45pm.
Calls are free from a landline. Calls outside these
hours are for emergency repairs only.
To report Anti Social Behaviour, call our 24-hour
hotline on 0800 833163 (calls are free from a
landline) or text to our mobile number 07769 931359.
To pay your rent or to discuss any problems with
paying your rent please call 0800 0234 057(calls are
free from a landline).
By Minicom on 0800 833162
For customers who are deaf or have hearing
difficulties. Calls to the Minicom are free.
We can also contact you through a Minicom service.
This service is available Monday to Thursday
8.30am to 4.45pm and Friday 8.30am to 4.30pm.
In person at the Customer Contact Centre,
49 Alexandra Street, Southend-on-Sea,
Essex, SS1 1BW.
Open Monday to Thursday 8.30am to 4.45pm and
Friday 8.30am to 4.30pm.
By email at the following addresses;
[email protected]
[email protected]
[email protected]
By internet at www.southessexhomes.co.uk
By fax on 01702 393768
By text only on 07879 434212
Minicom on 0800 833 162
By post to
Customer Contact Centre, South Essex Homes,
49 Alexandra Street, Southend-on-Sea, Essex SS1
1BW
or
Head Office, South Essex Homes, Cheviot House,
PO Box 5817, Southend-on-Sea, Essex SS1 9EL
Visits and appointments
If we can’t deal with your enquiry straight away, we
will offer you an appointment at a date and time of
your choice – at home or at the Customer Contact
Centre.
If you cannot come to our offices (for example, if
you are in hospital), please call us on 0800 833160
so we can arrange to visit you.
Please contact us for more information
Visit us at South Essex Homes, 49 Alexandra Street,
Southend on Sea, SS1 1BW
Write to us at South Essex Homes, Cheviot House, PO BOX 5817,
Southend on Sea, SS1 9EL
Minicom 0800 833 162
Telephone us on freephone 0800 833 160
Email us [email protected]
Visit our website www.southessexhomes.co.uk