Corporate Social Report

CSR
Corporate Social Report
Fiscal Year 2012/2013
SandenVendo Europe S.p.A.
“Cresciamo con saggezza e prosperiamo in armonia”
2
Index
Analysis of Social dimension
CEO speech
Sanden Group
Sanden Global Network
Sanden Forest
Profile of the Company
SandenVendo Group
SandenVendo Europe
History recap of SandenVendo Europe
Our Company: SandenVendo Europe
Coniolo
Casale Monferrato
Guidelines
Reference guidelines
Philosophy
Society Philosophy
Quality Policy
ISO 9001
STQM
Vision of Quality
Small group activity
STQM conventions
Environmental Policy
ISO 14001
Quality Vision
Policy of SandenVendo Europe
Organization chart
Personnel
Employment categories
Employment turnover
Employment ageing
Authorizations
Training courses
Accidents at work place
SandenVendo for the Social
Community issues and relationships
The Community
Social Days
Park maintenance
Business performances
Turnover and Production
Cost of Personnel
Environment Performances
Methodology and result analysis
Environmental impact of our products
New plastic bases for Finished Goods
New CO2 for Refrigerant System
New led lighting on G-products
Environmental impact of our Company
Asbestos removal from roofs
New rainwater pool
3
CEO speech
President introduction of SandenVendo Europe S.p.A.
CSR (Corporate Social Responsibility)
SandenVendo Europe located in Coniolo (AL), Italy, is part of the
Japanese multinational company Sanden Co., with the Headquarter
in Tokyo – Japan - producing air conditioning compressors as well in
vending business; the company has 53 subsidiaries all over the world
and employs more than 9000 people.
The Sanden Group instituted its Corporate Philosophy in 2003, on the 60th anniversary
of Sanden’s founding. Our conception of CSR means successfully putting this philosophy
into practice—each Sanden employee is striving to apply the Corporate Philosophy and
thereby realize rigorous CSR standards in his or her daily activities.
SandenVendo Europe under the parent company instruction started its own CSR activity
in the last years, and in 2013 we are able to provide our first CSR report concerning our
activities.
We deployed the Sanden philosophy and enhanced the company principles issuing Ethic
Code for all our employees.
We take particularly care of safety of our workers respecting the rules and
requirements requested by the Italian laws, and we make all the efforts to assure to our
employees environments that are safe and healthy as well as being easy to work in.
At the same time SandenVendo Europe wants continuously to grow developing new
business and new products, but taking in consideration the global environment; we want to
preserve our environment for the next generation
To do that we got the ISO 9001 and ISO 14001 certification and SandenVendo Europe
has initiated efforts to obtain certifications of compliance with OHSAS 18001
occupational health and safety standards. We are aiming to have all our business site
certified by 2014.
This report is intended to help stakeholders familiarize with SandenVendo Europe’s
operations and promote a further increasing of their communication with Sanden.
Last but no least we continue to maintain good relationship and partnership with the
local Municipality where since years we are promoting the Social day activity; in those
occasions SandenVendo Europe employees voluntary clean the public gardens of Casale
Monferrato.
The following report describes our main activities, targets and result obtained by the
company in the latest fiscal year; it is the first edition of this CSR report, therefore we
want to improve this document in the future.
I would take the occasion in this introduction to thank all Sanden employees for their
daily efforts to achieve the company targets and to follow the Sanden guidelines and
instructions.
The President
Alberto Spinoglio
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Produce in harmony with nature - Produrre in armonia con la natura
5
Sanden Forest
Sanden Corporation, Akagi Plant (Maebashi, Giappone)
Sector: Electronics
Employees: 1.000
Annual Production: 380 milions dollars (FY09)
In 2002 Sanden Corporation, a manufacturer of electronics, adopted a production and forest
areas located on a stretch of 641.000m2 of land on the southern slopes of Mount Akagi in
Gunma prefecture, north of Tokyo.
This site was created with the idea of forming "the factory of the 21st century in harmony
with nature."
Only half of the site was assigned to the factory,
while the other half includes a forest (329.000m2).
The complex currently has facilities for the production of vending machines, refrigerated
display cases and components of compressors for air-conditioned passenger cars, as well as
logistical processing centers.
Building this complex, Sanden has employed on a large scale, construction methods designed to
safeguard nature and in some cases improve the natural environment and ecosystems.
For example: habitats lakes were created by tanks on the comply, the stones and beams on the
site were used for its construction, the rare species of plants discoveries were replanted in
ideal locations within the site, with the correct maintenance and care.
These efforts also provided economic benefits of over U.S. $ 6.5 million due to a reduction in
the use of concrete and a reduced cost of waste management.
The company has set a target to ensure that the number of species in the local ecosystem is
higher than the level of the year (1998) in which the construction of the site began.
In its fourth environmental and naturalistic survey conducted in 2008, the biodiversity of the
site was generally regained and had exceeded the 1998 levels.
The complex is also used for educational programs and experiences of nature, every year more
than 5,000 students come to visit it.
Absorption of CO2 by 530 tons in the forest area has been certified by the prefectural
government in 2010.
Sanden Forest has been chosen by the OECD (The Organization for Economic Co-operation and
Development), one of the 7 best examples of good practice for sustainable manufacturing.
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Sanden Forest
Akagi Plant
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GENERAL DESCRIPTION OF THE COMPANY
Group Profile
SandenVendo group is a world leader in heating and cooling systems, both in the automotive industry and
in the mobile devices used for food refrigeration. SandenVendo Group is also the largest producer and
distributor of vending machines for chilled drinks.
The following are the main stages of the history of the group.
1937
- Vendo creates the first automatic system called "Red Top".
The vending machines for drinks and food, as well as now universally known, were born in the '30s. The
first vending machines did not work with coins but were simple coolers with ice inside which were placed
the bottles of soda. Everything changes with the invention by the brothers Elmer F. and John T. Pierson
which patent an automatic, simple, inexpensive and reliable lid. This cap could be placed on top of the
Westinghouse and Frigidaire refrigerators already in service stations and grocery stores converting, in
fact, these machines in vending machine. With three thousand U.S. $ in capital, in 1937, the two
brothers founded the Sales Company in Kansas City, Missouri. Together with J.E. Hagstrom and his
company the developed the first system of automatic distribution effectively functioning called "Red
Top." The cover moved along the cooler towards the drink in order to avoid moving the bottles through
the ice. Thanks to the "Red Top" not only the biggest "night market" is created but it changes forever
the way of understanding the world distribution of the CD beverage.
1941
– Vendo is authorized to produce 5,000 "Red Top" for military training camps
With Pearl Harbour’s attack Vendo reduces its production like the largest U.S. companies. Despite the
rigid restrictions, soft drinks are classified as "essential to the moral of the soldiers" by the Ministry
of War of the United States of America Vendo is authorized to produce and sell 5,000 "Red Top" for
military training camps. Vendo also supports the efforts of the nation during the war by producing radar
detection systems and electronic equipment. The Company earns seven Army-Navy "E" Awards for
excellence in the fulfillment performance of contracts with the Army and Navy of the United States.
50s
– The vending industry develops geographically.
The end of the war brings an era of prosperity for America and for the vending industry. In the 50s the
industry develops at a geographical level. As more and more Americans are starting to move to the
suburbs, the producers of soft drinks are rushing to extend their range of vending machines. The
vending industry also begins to expand internationally and in 1956 the products of Vendo are distributed
in 20 different countries. During the 50s the vending machines are renewed in design, machines are
designed in a vertical position, with tapered edges and revolving doors. During this decade Vendo builds
new plants and vending machines capable of dispensing snacks, fresh food, coffee, milk and ice cream are
introduced in the market. These distributors offer to consumers a greater variety of products and allow
bottlers to significantly increase their sales volumes. The vending machines are placed in stores,
restaurants, drive-in and at service stations.
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1956
- Vendo merges with competitor companies,
Vendorlator Manufacturing Company (VMT), and
settled in Fresno, CA.
As Vendo, also Vendorlator started its activities in 1937.
The two companies merge and create a co-partnership
between Harry S. Childers and Howard M. Tripp. While
Vendo before the merger, had as its main customers
Coca-Cola bottlers, Vendorlator served as principal
clients Pepsi-Cola and Royal Crown.
After the merger, the company became the leading
supplier of vending machines for soft drinks. Vendo
becomes a listed company in 1956, the shares are traded
on the New York Stock Exchange from 1961 where they
will be exchanged for over 20 years.
60s
- Vendo expands through international divisions and becomes one of the first companies to
introduce vending machines for canned beverages.
The 60s were years of global expansion for Vendo. International divisions of Vendo shall receive, in
addition, the licenses to produce goods in England and Mexico. In 1964 the production began in Belgium,
Australia, Italy, Germany, France and Canada. Always as pioneer in the field, at the end of the '60s,
Vendo was one of the first companies to introduce on the market distributors for canned beverages.
These machines represent a great advantage for bottlers who can fill distributors of the same size with
twice the amount of product (packed in cans) possible with bottles.
70s
– The energy crisis and oil prices have a bad affected on U.S. industries including vending
industry.
The vending machines are not considered essential products and many companies decide to
purchases. In addition, due to the oil crisis and the closure of many companies, fewer distributors
placed in companies and service stations. In the mid-'70s Vendo abandons Kansas City and sells
snack division. Keeping only the division of cold drinks, the company divides the production between
Fresno plant and the new one in Corinth Mississippi.
1988
cut
are
the
the
- Vendo is bought from Sanden Corporation of Japan.
In 1981 Vendo concentrates all production and administrative offices in Fresno and in 1988 was
purchased by Sanden Corporation of Japan. For over 50 years Sanden is a leading manufacturer of
compressors and systems for the automotive industry and for air-conditioners, vending machines,
commercial freezers and refrigerated display cases. The company has brought in Vendo superior
technology, better equipment and a research facility.
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90s
Vendo continues to expand on a global scale.
During the '90s Vendo continues its global expansion thanks to the technological innovations. Some of
these advantages include vending machines electronically programmable, high capacity, machines capable
of storing bottles and cans in a variety of sizes and shapes, and machines that accept debit cards and
"smart card".
2005
- Vendo moves its headquarters to Dallas, Texas and changes its name to SandenVendo
America. Inc.
Vendo in 2005 moved its headquarters to Dallas, Texas, and changed its name to SandenVendo America
Inc., in order to emphasize a new global synergy with the group. Today SandenVendo employs about 400
people in the factory in Dallas and works in conjunction with numerous vendors sellers and
manufacturers around the world. SandenVendo continues to expand its activities in Africa, Latin
America and Eastern Europe. From the first "Red Top" of just a cooler full of ice and soda bottles to
high-capacity multi-product distributors of today, SandenVendo continues along the path of innovation,
design, technology, production and customer satisfaction.
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SandenVendo Europe S.p.A.
SandenVendo Europe S.p.A. (hereinafter SVE) is the company of the SandenVendo group that develops,
manufactures and markets automatic vending machines and related spare parts for the European
market.
The goods produced by SVE can be sold to distributors of the group, who resell the product to final
customers in their respective markets, and/or directly to Italian SVE “end-customers”.
In 1965 Mr. Hart Lennan, in the name and on behalf of VENDO Co., considering that the city of Casale
Monferrato was in an area of industrial decline but also in a strategic and geographically privileged
location, realizes the purchase of the building of the failed IGEA.
So in 1966 the new plant in Europe is established in Casale Monferrato under the name of VENDO Italy
in which works only an assembly line for cold distributors, whose production is approximately 1.000
vending machines per year, with a staff of 32 people consisting of an American director, an Italian
manager and his assistant, twenty-five employees and workers.
The period beginning in 1967 and running until 1974, can be defined as one of the positive moments of
the Company for its continuous and steady growth: at the end of 1974, the factory is able to produce
about 4,500 distributors a year with a workforce of 130 employees.
In 1974 also VENDO Italy is forced to suffer and endure a difficult period of industrial crisis, due to
several factors including the global oil crisis and technical obsolescence of its production. It is
necessary, therefore, to regain or reconfirm the widest credibility in providing a product the most
modern and diverse as possible, competitive in terms of return for the investment of customers.
That's how the VENDO Co. confers the responsibility to direct all activities of Casale Monferrato to
one of his younger and more prepared technicians, Mr. Joe Ray Town, who begins his difficult task from
January 1975, with a professional and very well organized job.
In fact, in 1975, the first vending machine in variable columns is introduced to the market, it
contributes greatly to the production growth of VENDO Italy.
In 1980 the Casale Monferrato plant is capable of producing 4.127 distributors, gradually increasing in
following years, it’s qualified production, up to 7,000 distributors in 1987.
As anticipated, in May 1988, VENDO Co. is purchased by the SANDEN group, a prestigious Japanese
group with factories and offices around the world, well know not only in the production of vending
machines, but also in that of air conditioners for cars, compressors, accessories for bicycles and others.
Consequently, VENDO Italy can now access the world's largest group of vending. Solid and prudent
investments are made in technology, increasing production capacity.
At the same time, an investment program for the restructuring of the factory starts, implementing
while preserving the original location of the offices that today is completely finished.
With a ceremony organized in a perfect balance between Italian and Japanese tradition, on September
30th, 1997 is celebrated what has been called the "new era" of VENDO Italy, which will culminate in
2005 with the acquisition of the new name "SandenVendo Europe" .
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Recap of SandenVendo Europe S.p.A. history.
* 1931 - Vendorlator Inc. founded in Fresno, California
* 1937 - Vendo Co. founded in Kansas City, Missouri
* 1956 - Vendo Co. Merges with Vendorlator Inc.
* 1961 - New branches in Germany, France e Belgium
* 1965 - Production starts in Casale
* 1967 - New branch in Spain
* 1988 - Vendo becomes part of Sanden Corporation the biggest producer of
automatic machines
* 1997 - First growth of the Casale Monferrato Factory
* 1999 - Second growth of the Casale Monferrato Factory
* 2000 - New European offices: Vendo France, Vendo Belgium
* 2001 - Acquisition of Vendhall UK
* 2002 - The coinages production start
* 2002 - New factory in Akagi, Japan
* 2005 - Vendo becomes SandenVendo
* 2011 - 50° anniversary of the European activities in Marzo 2011
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Our factory
SandenVendo Europe S.p.A.
Regione Cavallino, 2 – Coniolo
SandenVendo Europe is located in the industrial
zone of Coniolo, a town near Casale Monferrato
located 252 meters above sea level, in the province
of Alessandria.
The town of Coniolo is focused in a hill
area around the church, on the right of
the Po River. Where in sunny weather,
from the belvedere square it’s possible
to overlook much of the Monferrato
and Vercelli plain.
Already ancient medieval center, Coniolo today is the town of roses and with the "Coniolo
Flowers" event has distinguished itself by choosing the rose as a symbol not only of the event
but of the whole town, is evidenced by the fact that in the municipal areas, dwells a rose for
every.
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Immediate surrounding: Casale Monferrato.
Casale Monferrato, an important center in Roman times, after the fall of the Roman Empire
was the capital of the Paleologi family and later became a dominion of the Gonzaga family who
built one of the largest and most prestigious European citadels. Disputed over the course of
several centuries between the French and Spanish, during the Risorgimento it was one of the
defensive bulwarks against the Austrian Empire.
Today, located in the industrial triangle MilanTurin-Genoa, Casale Monferrato is an important
industrial center known for the production of
cement and for the presence of discharged
Eternit factory, which produced the eponymous
material, whose side effects are now well known
for the presence of asbestos.
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Guidelines
The Sustainability Report of SandenVendo EUROPE presents the performance of social,
environmental and economic issues related to the activities performed by the company on the
basis of the guidelines provided by the Japanese parent.
Reference guidelines
The Social Report of SandenVendo EUROPE is an additional instrument of communication and
evaluation of the social aspect of the business. The data collection was carried out by a working
group made up primarily of members of the administrative office assisted by other employees
of the same company.
It is addressed to a broad audience that includes both those who have interest in the company
(stakeholders) and the society in general and the environment.
A free editing form was chosen, according to uniform criteria that permits to compare, on an
annual basis that embraces the whole financial year.
It’s a stand-alone document, that is separated from the annual financial statements, to which it
is however connected, as it takes up part of the economic information;
It aims to provide useful information about:
a. institutional framework
b. reference values
c. connections between the declared values, policies and choices made
d. process followed for its formation
The Sustainability of SandenVendo EUROPE has been prepared in accordance with the
principles of:
-
Liability
Identification
Transparency
Jurisdiction of period
Prudence
Comparability
Comprehensibility, clearness and intelligibility
Utilities
Reliability and faithful representation
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Philosophy of SandenVendo Europe
社
是
MANAGEMENT PRINCIPLES
PRINCIPI DI GESTIONE
一、顧客のためになるよい製品を作ります
SATISFY OUR CUSTOMERS NEEDS
WITH HIGH QUALITY PRODUCTS.
SODDISFARE I BISOGNI DEL CLIENTE
CON PRODOTTI DI ALTA QUALITA’
一、仕事を通じて社会福祉と文化の向上に寄与します
CONTRIBUTE TO THE SOCIAL AND CULTURAL
IMPROVEMENTOF THE COMMUNITY THROUGH
BUSINESS ACTIVITY.
CONTRIBUIRE ATTRAVERSO L’ATTIVITA’
COMMERCIALE ALLO SVILUPPO SOCIALE E CULTURALE
一、自己啓発につとめ誇り高き社会の建設に努力します
BUILD A COMPANY OF WHICH ALL ARE PROUD,
THROUGH THE EFFORT OFSELF-MOTIVATED EMPLOYEES
COSTRUIRE UNA SOCIETA’ DI CUI ESSERE FIERI
ATTRAVERSO GLI SFORZI DI PERSONALE
AUTOMOTIVATO
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Corporate Philosophy
Basic Principles (Universal values shared by the global community)
1. Good corporate citizenship and harmony with society
We will grow as good corporate citizens, trusted by society and in harmony with the international community
2. Respect for Human Rights
We will build a corporate culture founded on respect for individuals and human rights
3. The Environment
We will endeavor to preserve the environment in energy aspect of our corporate activities to ensure that
future generations will inherit our beautiful, irreplaceable earth.
4. Corporate Ethics
We will conduct our corporate activities in a spirit of sincerity and fairness based on a strong sense of ethics.
5. Safety and Health
We will enable our employees to achieve a healthy life style by creating an environment that assures their
health and safety.
6. Customers
It is our duty and will to pursue a planning and production development in order to offer products, systems and
services based on the concept “QUALITY FIRST” that can provide constant satisfaction to our Customers
around the world.
7. Employees
We will grow together with our employees by creating an organizational culture that encourages free and vigorous
communication imbued with a spirit of respect for humanity in line with our corporate culture of challenge and
innovation.
8. Shareholders and Investors
We will respond to the trust and expectations of our shareholders and investors by expanding the Sanden group,
enhancing our corporate value and making our management more transparent.
9. Communities
We will respect regional customs and cultures around the world and contribute to the social and cultural
development of the communities, which are linked to us.
10. Suppliers
We will grow together with our suppliers as business partners who provide our customers with the best possible
products, systems and services on the basis of fair and transparent relationships.
Basic Stance toward Stakeholders
Our Company philosophy indicates the starting point for company activities in which
the New Sanden intends to work as a group of “Global Excellent Companies”.
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QUALITY POLICY
The quality is vital to the success of
SandenVendo Europe and its customers in
today's highly competitive markets. The
products and services of SandenVendo
Europe are designed
to meet the main requirements of our
customers
in
terms
of
reliability,
efficiency and technical capacity
Quality means meeting the needs of the
customer through explicit and implicit
technologically sound products through
efficient design solutions, while optimizing
their production processes and internal
organization.
√
√
√
√
This is achieved in the following way:
seek the added value for the customer;
build, develop and improve the Quality
System;
pursue in a structured and documented
improvement planning monitor the
defects, with a view to a constant
reduction of non-quality costs;
empower, motivate and train their
staff professionally.
The quality of every day work is
represented by the efficient completion of
a
task
performed
immediately
in
accordance with the specifications. Each
employee is responsible for the quality of
his work and activities for the control and
quality improvement. The quality defects
should be totally avoided, not corrected.
SandenVendo
Europe
maintains
and
develops its own quality system to improve
and to continually check their quality.
The
total
quality
approach
by
SandenVendo Europe makes it possible for
our customers to sell their products
through vending machines with high quality
and high efficiency. The end result is the
profit for our customer and ourselves.
18
.
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STQM – Sanden Total Quality Management
Definition of STQM: they are the actions carried out to accumulate the daily schedule of
continuous and creative improvement, perfecting the quality of each and every management
result, in order to build the company that thrives in the twenty-first century
STQM Sanden way – 23 item-codes:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
Challenge and Innovation
Punctuality
Act without delay
“Sangen-Shugi” Principle
Opinions and Discussion
Think and Act for yourself (Become a Leader)
SQC (Scientific Quality Control)
Entrepreneurial Spirit
New Values and Solid Results
Risk-taking
Vision and high Aspiration
Clear Communications
Cheerful yet Firm
“Okaeshi” (Mutual Interreaction)
We Must be First Class
EC (Excellent Company)
Be Alert and Attentive (to report, inform and discuss)
Communications and Trust
Roles and Responsabilities
Continuity and Thoroughness
“Role not title” Movement
Mike’s Behavioral Diagram
Move! Have others move!
20
STQM Sanden way – 23 item-codes:
21
Vision of quality
The quality of our products is the result of the services provided by each of our employees.
All our staff is trained to be able to create high-quality products. Our TPM activity (Total
Productive Maintenance), carried out by working groups formed internally, aims to improve the
daily performance to enable us to offer the best possible quality to our customers.
Suggestion system (individual suggestions): through suggestions on the daily working activity,
offer valid viable solutions in economic terms concerning improvement both of the product and
the workplace.
Here are some examples:
Before: fixing the transformer with screw requires loss of time
After: using fixing faston we save 1 minute/box
Worker: Paola Gamarino
22
Thickness reduction copper tubes
(refrigerant system)
Worker: Giuseppe Lamanno
23
Before: cleaning of the work area
1 hour after processing work
After: new chute for scrap collection
Saving 30 minutes after each process
Worker: Cardinale Filippo
24
Each individual suggestion is examined, evaluated and monthly the best one is rewarded.
Each year Sanden organizes a convention for the companies located in the European territory.
In this occasion the most deserving groups of workers of the Company receive awards for ideas
and/or innovations brought into the company.
Every year the most significant suggestion is selected and it will compete in the European
contest.
On 14-15 October 2010 we had the honor of hosting the European Convention in Casale
Monferrato, a further incentive to the improvement of the group.
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STQM Convention 2010 in Casale Monferrato 15/10/2010
Representative groups arrive from all the affiliates company:
Company: SIE
Team: Grow Together
Company: SMP
Team: LOG
Company: TCE
Team: The Guinea Pigs
STQM differs from the "suggestion system" because it is not an individual but a group activity,
always aimed to improve working activity, according to company policy provided by the President
at the beginning of the fiscal year.
26
ENVIRONMENTAL POLICY
SANDEN, a world leader company, recognizes that environment protection is the most
important responsibility shared by humankind.
In order to give a safe and clean planet to future generations, SANDEN has undertaken
appropriate activities in all its business areas.
Principles of environmental action
1.A specific organization has been established in order to promote environmental activities
with respect to our planet and there will be audits and actions to support these activities.
2. Information will be collected about the environmental impact of SANDEN using indexes and
values, targets are also set in order to continuously reduce the environmental impacts.
3. In addition to the laws and regulations of any level, new voluntary standards should be
provided in order to improve the environmental impact of SANDEN.
4. Any toxic substance should be eliminated, where possible, for the health of workers and for
the environment.
5. A policy of waste reduction recycling products and saving energy will be supported.
6. Internal training activities will be adopted for all SANDEN workers, at any levels, in order to
improve the awareness of environmental protection.
7. Local environmental policies will be supported in order to improve the environment around the
factory.
8. Communication of environmental responsibility will be encouraged by SANDEN to the local
community.
27
SandenVendo Europe eco-philosophy
Sky, Earth and Man are the three basic
elements that create the Universe.
It’s Sanden’s commitment to maintain
the harmony between these elements in
order to achieve an improvement in
our daily life.
This is the eco-philosophy that
SandenVendo wants to carry on.
Our goal consists of maintaining, preserving
and protecting these basic elements for
future generations.
SandenVendo Europe eco-project
Cielo (SKY)
Terra (EARTH)
Our mission consists of studying and
developing products that
preserve environment. SandenVendo Europe,
following the guidelines of their Head
Office Sanden, world leader in researching
and developing eco-products, has the
main goal of reducing environmental impact
of their products.
SandenVendo Europe environment policy
The safeguard of the global environment is
essential and must be felt by each human.
The slogan of action of each SandenVendo
Europe employee is:
WE CONTRIBUTE TO
THE FUTURE OF A SAFE
AND BEAUTIFUL EARTH
Uomo (MAN)
.
28
our Japanese head-office
29
MISSION
Sanden’s President, each fiscal year
determines and announces the guidelines to
achieve their goals.
30
ORGANIZATION
ORGANIZATION CHART
31
SOCIAL DIMENSION ANALYSIS
PERSONNEL: employment
32
33
PERSONNEL: authorization
.
34
PERSONNEL: ageing
35
PERSONNEL: training
Training courses per Fiscal Year
Training hours per Fiscal Year
36
PERSONNEL: work related injury
37
38
SANDENVENDO EUROPE FOR THE SOCIAL
39
Visit of the president of Sanden Mr Kiuchi Kazunori in Coniolo
Article in the local newspaper
Masayoshi Ushikubo, accompanied by the Managing Director of Sanden Europe SpA, Hiroyuki
Murota, and the Directors Alberto Spingolio and Stefano Carlevaro, meets the mayor Giorgio
Demezzi, Councillor Vito De Luca and the chief of staff Flavio D'Andria of Casale Monferrato
Article in the local newspaper
40
Community
The focus on community has become a strong point for many companies that have developed
real strategies to improve the relationship with the society in which they operate. This is not to
apply what comes from someone called "compassionate capitalism" but it means to start a
responsible strategy that considers the importance of the territorial dimension.
In this context, SandenVendo Europe since 2010 carries out the Social Day: a day in which
management and employees grant their willingness to the community of Casale Monferrato for
cleaning some green areas.
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Social Day: Service to the community and environment
May 24, 2010
Even the leaders of the company are
available for public activities concerning
environment: the idea that started in
Japan has arrived in the city.
SandenVendo has organized a social day to
give a day of cleaning in parks and play
areas of Casale Monferrato.
May 14, 2011
Directors and employees of SandenVendo, led by
President Hiroyuki Murota, as they did last year,
have willing cleaned up to eight parks and play
areas in the city.
Council member, Vito de Luca: commented it
offers an example that should be followed by
citizens and other local companies to focus on the
environment. "
July 28, 2012
SandenVendo employees clean the gardens of the city.
For the third consecutive year, the beautiful Japanese multinational initiative is being
repeated, it will also take care of the green area of “Martyrs Square”.
The collaboration between the SandenVendo Europe and the Municipality of Casale Monferrato
continues. Saturday, July 28, 2012, as a now established tradition, the employees of the
Japanese multinational Co. cleaned up eight green parks areas in the city.
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"Armed" with brooms, rakes and bags, the volunteers have worked for the care of the
environment of the city, an offer that the town of Casale Monferrato has welcomed once again
positively, especially because the company in Coniolo, which is part of the Sanden group, a world
leader in the production of vending machines, has been already engaged in the two previous
years in the work of cleaning with excellent results.
"We have reached the third year of this unique and beautiful initiative of the SandenVendo said the Councillor for Environment, Vito De Luca - and I think it is fair right, once again, to
thank the Chairman of SandenVendo Europe, Hiroyuki Murota, and all the staff working with
enthusiasm to make our city cleaner. An example of excellent cooperation between the public
administration and a private company which, fortunately, has begun to be an example for
others."
Article from the local newspaper
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SandenVendo: maintenance of the town’s garden
SandenVendo Europe has signed a 2-year agreement with the City of Casale Monferrato to take
over the maintenance of the green area of “Martyrs Square of Liberty”.
The agreement provides the execution of all work and services required to maintain the
decorum of public space and the species of trees and blooms present.
During the year Sanden will
guarantee mowing, pruning of
hedges, cleaning ot the leaves
and cleaning of the area with
the exception of litter bins.
Give a contribution for social
purposes, in particular to local
activities, falls under the
Sanden group policy.
SandenVendo Europe hopes
that this small initiative will
lead, in the future, to great
benefits
to
both
the
municipality and residents.
Article
from
newspaper
the
local
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Business performance
Production
Earnings from sales and services
Earnings from sales of goods and services are as follows (in k EUR):
The sum of earnings is decreasing by 22% compared to last year.
The net earnings (in thousand Euros) are divided as follows:
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The earnings (01/04/12 – 31/03/13) for 16.814 thousand Euros (20.171 thousand Euros same period of
previous year) are achieved with regards to Companies of the SandenVendo Group.
PERSONNEL: cost of personnel
The allocation of these costs is included in the Profit & Loss Account.
Staff costs increased from € 6,436,000 in the previous year to EUR 7.065 million: the increase
is determined by the increase in temporary employment administration to deal with production
peaks during the year.
Below shows the movement during the year in the number of employees divided by category:
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Environmental and social performance
Methodology for the assessment of environmental impact and related analysis
Test Procedure - Index of influence on indirect environmental aspects
For the management of indirect environmental aspects (defined by the UNI EN ISO 14001 as
the environmental aspects on which the company can exert its influence), SandenVendo Europe
has carried out its own index of influence as shown in the following table.
Index of influence LOW:
SandenVendo Europe is not able to make a strong "pressure" towards the suppliers, which are
still given rules of conduct to be followed within the plant or environmental specifications for
the products / services provided; the minimum and essential element required, however, is the
compliance with statutory and regulatory base in the environmental field, while it is difficult to
operate precise and specific control mechanisms.
For this type of suppliers it is essential to act in advance, asking the supplier guarantees on
specific environmental constraints at least documentary.
Index of influence MEDIUM:
SandenVendo Europe is able to make a quite effective "pressure" towards the supplier, to
whom, in addition to rules of conduct to be followed within the plant or environmental
specifications for the products / services provided, are assigned, specific work instructions to
be followed during the course of activities.
For this type of suppliers it is possible to create a relation of partnership and synergy based on
the environmental sensitivity of the parties, which is formalized in specific customized work
instructions.
Index of influence HIGH:
SandenVendo Europe is able to make a marked "pressure" with the supplier, to which, in
addition to rules of conduct to be followed within the plant or environmental specifications for
the products / services provided, are assigned, specific work instructions to be followed during
the performance of activities and are also provided planned and specific control mechanisms.
For this type of suppliers a common way for the improvement of environmental performance is
possible.
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ENVIRONMENTAL IMPACT (analysis)
There is an obligation of re-elaboration of the assessment of environmental impacts and related
environmental analysis in the following cases:
- changes in production process and in the significant organization;
- possibility of adapting the management of environmental impacts in relation to the degree of
technical progress;
- significant incidents, new issues of regulations
Evaluation of indirect environmental impacts
In this case, our analysis indicated:
Reducing packaging of commercial parts purchased from Chinese supplier.
Management review of April 2010.
From SSR (Shanghai Sanden Refrigeration) we buy:
x movement
y movement
plastic trays ( Large volume cardboard box !)
We tried to convince SSR in reducing the volume of cardboard especially for plastic trays (see
Review of April 2010).
This effort was in vain.
RESULT: LOW influence index on SSR.
Then in 2011 it was decided, also for economic
production, to buy these plastic drawers from a local
supplier, RIMAPLAST, and we agreed with the supplier to
design a new metal support (always recyclable) to avoid a
cardboard box packing.
RESULT: HIGH
Rimaplast.
influence
index
on
our
supplier
The environmental impact of the plastic drawers is
therefore considered well organized and practically
knocked
down.
In fact, you can save (about 3000 machines) at least
18.000 cardboard boxes per year of size 700 x 400 x
400.
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Finished Goods “End of life” management
-
Machine designed with the possibility of extraction of the refrigeration unit (to switch from
HFC to CO2 system).
-
Machine designed to allow the proper recycling (WEE) at the end of life.
-
Detailed manual for maintenance and disassembly
RESULT: HIGH influence index on end user or disposer.
Supplier management (eg maintenance)
-
Suppliers are aware sensitized of corporate policy aspects.
For suppliers who operate in SandenVendo (eg outside firm involved in extraordinary
maintenance) when entering the company, are advised of Operational Safety Plan, and proper
waste management (eg MEWA - clean rags – oiled rags - not greasy rags)
RESULT: MIDDLE influence index on supplier.
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Achieving innovative goals with low environmental impact:
1) our production
New plastic bases
On the new BS8 model a new plastic base has been introduced: it is useful for storage and
transportation of Finished Goods which later will replace all the old wooden bases that we
are using on the various models we produce.
(Costs: 3 Euro for wood – 1,97 Euro for plastic)
The advantage, besides a considerable reduction of the cost, is the total recyclability of the
base that can be reused or thrown into the waste container for plastic.
Another big advantage is the size for storage significantly reduced; this allows more space
available in stock and a reduction of truck transport.
New Co2 Refrigerant System
Introduction on models G-Drink and SVE336 of the
refrigerant system with R744 gas in place of R404a and
R134a.
The advantages of this are that the new gas is totally ecofriendly than the other two. So if released into the
environment, it does not cause any damage.
The performance of vending machines in terms of cooling
and consumption haven’t changed.
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Led lighting
Introduction on models G-Drink, G-Snack, 810 and 545 of Led lighting (30 Watt) instead of
Neon lighting (112Watt)
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Achieving innovative goals with low environmental impact:
2) our factory
Replacement roof in asbestos
In Fiscal Year 2011 we removed asbestos from the roofs of the factory.
This to avoid probably serious diseases due to asbestos.
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Re-arrangment of a pool for rain-water
Before the maintenance, the pool was full of shrubs and woods.
Now only rainwater in the pool and newborn tree on the boundary.
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This document has not promotional purposes.
This Social Report will be disseminated primarily through the company's website:
www.sandenvendo.it
We will provide copies of the Report to all employees and key suppliers and a copy is made
available at every company location.
Additionally a hard copy and / or electronic format will be distributed on request.
SandenVendo Europe S.p.A.
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