Customer Success Story

Customer Success Story
Industry:
Banking and Financial Services
Challenge
?
Current
collection of homegrown
systems threatening to stall growth
and competitive opportunities
CASE STUDY
“In the financial services industry, competitive differences are in the
processes, not the products. Nagarro surpassed every other vendor we
talked to in terms of understanding how to approach our challenges and
achieve our business goals.”
?
Needed complete overhaul to a new
enterprise resource planning system
to integrate and analyze customer
data, as well and handle accounting
processes on a much larger scale
?
Needed
new internal software
platform for rapid and flexible
development of new applications
and services to meet growing
customer demands
Solution
Gerardo Morales, Project Manager, Patrimonio Hipotecaria, Mexico
The Customer: Patrimonio Hipotecaria
Patrimonio Hipotecaria is one of Mexico’s most established and fastest growing
mortgage and construction lending institutions. The company specializes in the housing
and real estate development sector.
The
?
SAP
Challenge:
Rapid
Growth
Overtaxing
Homegrown
Applications
?
Nagarro SAP Consulting Services
Patrimonio, a 15-year-old company with 17 regional branches, is considered one of
Key Business Benefits
Mexico’s most efficient and technologically advanced financial companies. However, the
?
More than 12-fold increase in overall
system capacity
?
Able to
quickly and efficiently
develop competitive products and
services based on newest SAP
platforms
?
Streamlined data for faster, more
efficient customer service and sales
processes
?
Integrated
with
company’s double-digit annual growth over the past several years was beginning to
overtax its complex array of more than 20 homegrown internal applications. To enable
existing
legacy
platforms
continued growth and competitive advantage, Patrimonio needed to make a complete
shift to SAP’s more flexible and robust platform while integrating with existing Microsoft
and IBM business applications.
The Solution: Nagarro SAP Consulting Services
After an intensive search process, Patrimonio hired Nagarro’s SAP Consulting Services
to oversee complete SAP architecture, development, implementation and SAP BASIS
administration services across the SAP platform. Nagarro will build ten new SAP-based
Technology Environment
process automation systems as part of this engagement, as well as additional SAP-
?
SAP NetWeaver
based applications as needed.
(CE, Portals,
WebDynpro, BPM, CAF, SOA, BRM,
ESR, SR, Enterprise Services)
?
SAP IS-Banking
Results
With its new SAP-based ERP system and process automation applications, Patrimonio,
?
SAP PI
which now manages approximately 40,000 mortgages, will have the capacity to
efficiently handle at least 500,000 mortgages without system delays or inconsistencies
?
SAP Solution Manager
in customer data. Patrimonio is poised to capture additional market share by working
with Nagarro on innovative new processes and products delivered through the SAP
platform.
San Jose
Atlanta
New York
Stockholm
Frankfurt
India
226 Airport Parkway, Suite 440
San Jose, CA 95110, USA
Ph: +1 (408) 436 6170
Fax: +1 (408) 436 7508
400 Galleria Parkway, Suite 1500
Atlanta, GA 30339
Ph: +1 (678) 401 3131
Fax: +1 (678) 826 0688
2 Penn Plaza, Suite 1500
New York, NY 10121, USA
Ph: +1 (212) 799 2899
Fax: +1 (646) 424 1140
Torshamnsgatan 39B, Box 13
SE 16493 Kista, Sweden
Ph: +46 (0) 8 751 35 46
Fax: +46 (0) 8 457 88 61
Mainzer Landstra?e 27 - 31
60329 Frankfurt, a. M.
Ph: +49 (0) 69 274 015 880
Fax: +49 (0) 69 274 015 111
15, Electronic City, Sector - 18
Gurgaon - 122015, Haryana, India
Ph: +91 (124) 3048646/47, 4016775
Fax: +91 (124) 2455304
Copyright © 2010 Nagarro, Inc. All right reserved.