Overview of DCPS_Remedy_Tables 2015

Transcription

Overview of DCPS_Remedy_Tables 2015
Tables
Overview
Defense Finance and Accounting Service
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Tables Fundamentals
 DCPS is a table-driven system
 Every employee is under an Activity & Organization
 Personnel actions will reject if the Table is not built
• If the Organization is not built, the action will reject to the Missing
Org report – the action will be deleted if not built within 2 pay periods
• If the Activity is not built, the action will reject to the payroll invalid
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Roles for Tables
 Human Resources / Personnel Office (HRO)
• Provides the Activity & Organization codes to the CSR
 Resource Management / Budget Office
• Provides Accounting Classification information to the CSR
 Customer Service Representative (CSR)
• Inputs Employee & Organization-level Accounting Classification
Records
• Submits requests to add/change Activities or Organizations to PRO
via Remedy ticket
 DFAS-IN Civilian Payroll Office(PRO)
• Builds Activity & Organizations from Tables Remedy tickets
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General Guidance for Tables
 New Organization builds
• Please only complete the Tables section on the Remedy ticket
• Multiple Org codes under the same Activity may be submitted on the
same ticket
• Please submit additional tickets if all of the Org codes will not fit, or a
spreadsheet if it is a re-organization
 New Activity builds
• Please complete all sections of the DCPS Update Request form
• Attach form to a Tables Remedy ticket for processing
 Time frame
• Tables Remedy tickets are 10 business days
• Please submit new requests 30 days prior to use
• Please submit re-organizations 90 days prior to use
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General Guidance for Tables continued
 Changes to existing Organizations
• CSR should be able to make changes to most fields
• Please complete the fields (such as pay block, Site Activity) that
need to be changed on the Tables section of the Remedy ticket
• Note: We need a approval memo from HR if the Site Activity needs
to be changed.
 Changes to existing Activities
• CSR can update Employing Activity record & Accounting
• Please complete the fields that need to be changed on the DCPS
Update request form and attach to a Tables Remedy ticket
 Processing time frame
• Tables Remedy tickets are 10 business days
• Please submit new requests 30 days prior to use
• Please submit re-organizations 90 days prior to use
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DCPS Tables Update Request form
 Part A
• General information including Activity & Org codes
 Part B – Point of Contact Information
• Point of Contact information is typically for CSR
• POC information is not input into DCPS
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DCPS Tables Update Request form
 Part C – Employing Activity Office Address
• This is the employing activity address, not the Organization, POC, or
CSR address.
• This is the default address where a check is sent if an employee’s
direct deposit and mailing address are not entered in DCPS when
they start.
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DCPS Tables Update Request form
 Part D – Employing Activity record
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Agency = two position code that designates agency (AR/AF/DD)
Major Claimant code= agency sub element (list in DCPS manual)
Blanket LV Advance = 0- no override 1- ’LB’ input in T&A 2- Authorization input in DCPS
3- Blanket advancement
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T&A Input Frequency = “D” – Daily, “W” – Weekly, “B” – Biweekly
Shore leave = ‘Y’ or ‘N’ if eligible for Shore Leave
Credit Hour Carryover = 0- 24
Certifier = blank or “Y” (only use ‘Y’ if certify time directly in DCPS)
Labor IDC = “Y” or “N”
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DCPS Tables Update Request form
 Part E – Activity Accounting Classification
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This information should come from budget / finance office
Please do not submit Org or Employee-level accounting.
Any org or Employee-level accounting that is input by the local CSR will override
the accounting at the Activity level
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DCPS Tables Update Request form
 Part F – Organization Record
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This is the same information that is on the Remedy ticket template. Please only
complete the Tables section on the ticket.
If you do complete the form, be sure that all fields match the template.
Conflicting information will cause the ticket to be returned for clarification.
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DCPS Tables Update Request form
 Organization Record fields
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Pay Block = Groupings of pay records
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T&A Input Frequency = T&A Input Frequency at Org-level
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Blanket Leave Indicator = Leave indicator at the Org-level
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End of Month Estimate = End of Month Estimate to be produced for an Activity,
can be “Y” or “N”
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Labor Indicator = Flag to indicate daily/weekly labor extension, can be “Y” if T&A
input frequency is ‘W’ or ‘D’
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Time Card Option = time card option to be printed
N - DO NOT PRINT TIME CARDS
1 - T & A TIMECARD FORMAT 1 (A if use PC based T&A system)
2 - T & A TIMECARD FORMAT 2 (B if used PC based T&A system)
3 - T & A TIMECARD SSN ONLY FORMAT 1 (C if use PC based T&A system)
4 - T & A TIMECARD SSN ONLY FORMAT 2 (D if use PC based T&A system)
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Pay blocks & Major Claimant codes
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CP1: 240-249
OMA: 777, 780-789
ZFA: 501, 512,521 (511-DODEA)
ZFR: 401, 402, 415,420, 421 (410, 411, 412-DODEA)
ZKA: 100-107 (108-OSD 109-DODEA)
ZPV: 910
A list of valid Major Claimant codes can be found in the CSR manual
and on the OPM website:
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http://www.opm.gov/policy-data-oversight/data-analysis-documentation/data-policyguidance/reporting-guidance/part-a-human-resources.pdf
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(click on Executive Branch and then select your agency)
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Miscellaneous Information
Terminology
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Activity = Unique Identification Code (UIC) = Personnel Accounting Symbol
(PAS)
SDA Activity = Name of the SDA file for that Activity
T&A / CSR Site Activity = Used in conjunction with the T&A/CSR Groups to
provide access to specific Timekeepers/CSRs
When completing the table request…
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We prefer that a digital copy of the form is typed.
If completing it by hand, please be sure to write legibly and please put a slash
through any numeric 0’s (zeros)
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Remedy
Overview
Defense Finance and Accounting Service
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Remedy
 Remedy system allows for communication between the
Payroll office, CSR, and HR offices
• Tickets can be entered requesting assistance in processing or payroll
inquiries
• Documents can be attached to tickets for validation
 Remedy titles have Customer Expectation timelines
• Expectations vary for each title and are noted in the following slides
 Imaging - Electronic Document Management system
• Remedy is the preferred method for submitting requests – supporting
documentation may be faxed to Imaging
• Fax number for Imaging: 866-401-5849
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Access to REMEDY
 DD2875 - System Authorization Access Request (SAAR) & Remedy
Security Rules of Behavior can be found here:
<https://dfas4dod.dfas.mil/systems/dcps/consolid/FORMS/remedy2875srob.pdf>
 Please submit completed DD 2875 & SROB via CSR 2875 ticket.
 Please submit Remedy Client Update ticket to update your information
(phone number, address, etc) or if you wish to group Remedy users
together.
 Remedy issues can be addressed to TSO at 866-498-8687 or e-mail at
[email protected]
https://dfas4dod.dfas.mil/systems/dcps/consolid/FORMS/remedy2875srob.pdf
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Remedy Ticket Titles and Timelines
 3–Day
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Special Pay
Hot/Non-Pay
Security Violations
Deductions – Field Service Receipt
Workarounds-HQE
 5-Day
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HR Request for Debt Offset
Deceased
Military Deposit/Hot Item **PRO ONLY**
Workarounds
Remedy Client Update
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Remedy Ticket Titles and Customer Expectations
 5-Day (cont.)
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Security-DCPS Termination
Timekeeper Inquiries
TSP-FERCCA **PRO ONLY**
Arbitration-History request
 10-Day
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ADS Payment Request **PRO ONLY**
401K Loans
Aggregate Limit
Allotment Inquiry **PRO ONLY**
Arbitration/Decision (DODEA)
Butterbaugh Claim
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Remedy Ticket Titles and Customer Expectations
 10-Day
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Check/EFT Not Received
Debt Hearing
Debt Refund
Deductions (18 sub-titles)
DeFacto
Donated Leave
FEGLI
FEHB-Other
Foreign Allowances
LQA Inquiries; SF1190 Advance Payments: Other Allowances
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Remedy Ticket Titles and Customer Expectations
 10-Day (cont.)
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Garnishment
Leave and Home Leave
NAF/401K
Non-Standard DCPS Report Request
OPM Inquiries (comes from OPM)
Physicians Comparability Allowance
Report Print Problems
Reservist Differential
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Remedy Ticket Titles and Customer Expectations
 10-Day (cont.)
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Retirement
Security Establishment
Severance
SF1150 Input/Request
SF-50
Student Loan
Tables and Tables Reorganization
Tax Inquiry
Terminal Leave
TSP
USERRA - Letters
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Remedy Ticket Titles and Customer Expectations
 10-Day (cont.)
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Voluntary Repayment Agreement
VSIP/VERA Installments
W-2
W-2 Reissues
 15-Day
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Arbitration Interest Calculation (DODEA)
Debt Inquiry
Workers Comp Leave Buy Back - Payment
Offline History Print Request
Preconversion Issues
Retirement – Settlement **PRO ONLY**
Settlement Inquiry
TSP Settlement
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Remedy Ticket Titles and Customer Expectations
 30-Day
• Accounting Vouchers
• Arbitration (DODEA)
• Audits
• Copy of Check Request
• TSP History Request
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Debt Waiver – LQA Project
Debt Waiver – Debt Waiver
Law/Contingency Leave
Military Deposit Application
Military Deposit Payment
Military Deposit Paid in Full Letter
TSP-Debt
USERRA-Request
Workers Comp Leave Buy Back - Submission
NAREA
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Remedy Ticket Titles and Customer Expectations
 60-Day
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Debt Audit
Leave Audits
Pay Audits
Sunday Premium for Part-Time Employees
TSP Audit
 90-Day
• Retirement Code Changes
 150-Day
• FERCCA
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Essential information for Remedy
 Ensure remedy titles are used appropriately
• Incorrect titles will be corrected by the PRO and may result in longer
work times
• HOT/NON PAY title is restricted to HRO only
• Allotment inquiry, MSD hot item, and Misc pay titles restricted to PRO
only
• CSR 2875 restricted to CSR only
• Please do not submit duplicate tickets
 Remedy tickets auto-close after 10 days
• Reminder sent via e-mail that ticket will close in 3 days
• Please return the ticket if you need clarification on the resolution or the
issue has not been resolved
• Agree to Resolution should be selected once the issue has been
resolved (DCPS reflects the leave adjustment, member received the
money, etc)
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Overview of the Defense Civilian
Pay System (DCPS) and CSR
Resources
Defense Finance and Accounting Service
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CSR Resources
 DFAS.MIL
• General information for Civilian employees http://www.dfas.mil/civilianemployees.html
• APAN https://wss.apan.org/s/DFASPayroll/default.aspx
 DFAS4DOD
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https://dfas4dod.dfas.mil
CSR & TIMEKEEPER manual
Payroll Office Advisories (POAs)
Payroll Office Forms (DD 2875, D 2929, VRA’s, Union Info change form, etc.)
DCPS Web-based Training
 DOD Regulations
• DoD FRM - Volume 8
http://comptroller.defense.gov/Portals/45/documents/fmr/Volume_08.pdf
• DoD Issuances
http://www.dtic.mil/whs/directives/corres/html/CPM_table2.html
 OPM.GOV
• General regulations for civilian employees http://www.opm.gov/
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Access to DCPS
 DD2875
SYSTEM AUTHORIZATION ACCESS REQUEST (SAAR)
 DD2929
DEFENSE CIVILIAN PAY SYSTEM (DCPS) NON-PAYROLL OFFICE ACCESS FORM
 DCPS Security Awareness Course
 Completed forms are submitted on a Security Establishment ticket.
 SASO e-mail for DCPS access issues:
dfas.bean.jjf.mbx.saso-civ-pay-systems-
[email protected]
https://dfas4dod.dfas.mil/systems/dcps/consolid/Index.htm
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MIAP
 DCPS is accessed through the MIAP website
 MIAP is not part of DCPS; it is portal to get to DCPS securely
https://miap.csd.disa.mil/portal.html
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DCPS database selection
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USERID AND PASSWORD
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DCPS CONSENT BANNER
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BROADCAST MESSAGE
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SECURITY SIGN ON
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DCPS CSR MAIN MENU
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OPTION 1: MAIN MENU: EMPLOYEE DATA MENU
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OPTION 2: MAIN MENU: LEAVE MENU
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OPTION 3: MAIN MENU: ON-LINE INQUIRIES MENU
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OPTION 2: MASTER HISTORY SCREEN
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OPTION 3: PAY DETAIL
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OPTION 4: MASTER EMPLOYEE INQUIRY
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OPTION 6: PAYROLL OFFICE TABLES MENU (VIEW ONLY)
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OPTION 8: CENTRAL TABLE MENU (VIEW ONLY)
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OPTION 9: OVERSEAS ALLOWANCES-ADVANCES/PAYMENT/ADJUSTMENT
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OPTION 10: ACCOUNTING DATA
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OPTION 4 MAIN MENU: TABLES MAINTENANCE MENU
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OPTION 6 MAIN MENU: CSR REPORTS MENU
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OPTION 7 MAIN MENU: TIME AND ATTENDANCE MENU
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OPTION 8 MAIN MENU: IN LIEU OF LES
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OPTION 9 MAIN MENU: DEBT COLLECTION MENU
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