The Power of Possible

EDUCATION · WORKFORCE DEVELOPMENT · OCCUPATIONAL HEALTH · ECONOMIC DEVELOPMENT
The Power of Possible
ANNUAL REPORT
Welcome to Fedcap
In 1935, Fedcap was created with a singular mission: to improve the lives of people with barriers.
Our pioneering approaches to education, workforce development, economic development,
and occupational health help people achieve long-term economic independence through
employment and career advancement.
Today, after almost 80 years of innovation, dedication, and hard work, we remain passionately
committed to that mission, and to expanding our reach to touch even more lives.
The Power of Possible
Our Mission
To create opportunities for
people with barriers to move
toward economic independence
as valued and contributing
members of society.
So many of those we serve have diminished hope for a future that can be more than their present –
they feel “stuck.” By inspiring people to achieve and providing the right services and supports, our work
instills a belief that anything is possible.
The last several years have been a time of significant innovation and growth at Fedcap. We
developed new partnerships, and created and expanded services throughout New York, New Jersey,
New England, and the Mid-Atlantic.
We launched Prep-NOW!TM, a first-of-its-kind national effort to create a college-going culture
within foster homes, targeting the 26,000 youth who age out of the foster system every year and
helping to boost college entry and graduation rates.
We convened a national conference for individuals interested in ReServe—creating our platform for
future growth of this tremendous model for encore careers.
We designed and implemented Equipped2Succeed, a new program model that integrates workforce
development efforts within residential care facilities for young people in the foster care system.
We combined with Community Work Services in Boston, one of the nation’s oldest providers of job
placement, training, and support services.
We launched a high-impact program serving 28,000 people annually that addresses medical and/or
mental health issues that present barriers to employment.
At Fedcap, we measure our success by lives changed, by the communities we strengthen, and
the delivery systems we improve. Our work is transformative. We are taking the lead in developing
new service delivery models for the 21st century.
We thank each of you—Board members, staff, donors, volunteers, funders, and partners—
for your help in creating positive outcomes for the people we serve. We invite you to hear their
stories and learn more about our work in the following pages.
Mark O’Donoghue
Christine McMahon
Chair, Fedcap Board of Directors
President and Chief Executive Officer
Creating Sustainable Relevant Impact
The Fedcap story is about changing the
lives of people with barriers; helping them
“Education is the most
acquire the tools, skills, and confidence
powerful weapon
they need to build pathways to jobs that
which you can use
lead to economic self-sufficiency. It is
to change the world.”
also about effecting systemic change
to improve the way that services are
designed, funded, and delivered.
Making a sustainable difference in the
lives of people with barriers rarely involves
a single intervention, rather a melding of
services and supports that provide the
foundation for self-sufficiency. We have structured our work within four practice areas: education,
NELSON MANDELA
EDUCATION
Education is the foundation on which economic self-reliance rests. People have always looked to education
as the path to a better life for their children. Education raises income, promotes health, boosts economic
growth, enhances quality of life, and provides a way out of poverty.
Amid economic uncertainty and a fraying social safety net, Fedcap’s educational services are a bulwark
workforce development, economic development, and occupational health. Each plays a critical role in
against joblessness, homelessness, and reliance on government assistance.
an individual’s path to economic independence.
Fedcap is spearheading an innovative national effort that taps the potential of and changes the future for
Fedcap was founded in 1935 by three men with disabilities who returned home from WWI wanting
youth and young adults who live in poor communities or who are aging out of foster care.
to enter the workforce, and continues today as an organization expanding to new geographies, forming
Our education practice experts designed a number of innovative web-based training tools. GetReady!™,
new partnerships, and helping more people. In 2014, Fedcap impacted the lives of 60,000 people.
Today’s Fedcap is building on a long history of innovation and leadership. By leveraging our human
capital and refining our delivery models, Fedcap is positioned for the future as a force for sustainable,
PrepNow!™, and the Step-by-Step Guide for Getting Into College and Graduating™ help prepare youth and
their parents or foster parents for the rigors of college applications, entrance, and graduation. At our Fedcap
School, our special education services integrate academic rigor and work readiness through a focus on High
relevant impact.
Impact Internships, work readiness, career exploration, and career paths.
Through organic growth and combinations with other agencies, we have exponentially increased
We work closely with our business partners in
our size, geographic footprint, and the number of people with barriers who we serve. These
combinations have greatly expanded our ability to help youth and young adults with intellectual and
developmental disabilities become employed and lead economically independent lives. We have
expanded our capacity to serve formerly incarcerated individuals who are seeking to reenter the
high growth sectors to ensure that our training
and certification programs lead to living wage
advance institutional and government policies
that increase access to college.
their highest potential. We operate a multi-state agency that places retired professionals who are
During the last year, Fedcap served 6,070
to expand their impact.
individuals in our educational practice area,
within a growing footprint across the country.
2010
2012
2014
Completion of HSE
422
Completed High Impact Internship
880 Attained
Vocational Certification
1,490 Entered
College
2,641 Graduated from High School
INDIVIDUALS SERVED BY FEDCAP
2008
94
jobs. At the same time, we are working to
workforce, and to help homeless and economically disadvantaged people who are striving to reach
55 and older with nonprofits and community-based agencies, filling critical staffing needs and helping
FEDCAP 2014 EDUCATIONAL ADVANCEMENT
3,000
8,000
12,000
746
60,000
Advanced Grade Level
At a Networking by Design event, volunteers from
the New York Junior League help youth and young
adults develop important business skills.
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“Nothing ever comes
“Economic development
to one that is worth
is the process by
having, except as a result
which a community
of hard work.”
improves the quality of life.”
BOOKER T. WASHINGTON
DAVID DODSON
WORKFORCE DEVELOPMENT
ECONOMIC DEVELOPMENT
For many, employment is a life-changing experience. Work provides a sense of self-worth and direction.
Fedcap is an innovative and entrepreneurial agency by design. Rather than simply relying on government
Work feeds a family. Work paves the way to independence and economic self-reliance.
contracts, in the early 1990s we were among the pioneers of the social enterprise model. Since then our
Fedcap’s proven approach to workforce development integrates employer-based education, job
development in high growth industries and on-the-job support in career advancement. By developing
enterprises have undergone substantial growth and we have expanded our partnerships with the private
sector, resulting in improved communities and greater impact on the lives of people that we serve.
untapped human potential, we help businesses meet their critical staffing needs.
Fedcap understands the needs of business because we operate highly successful social enterprises.
In 2014, Fedcap placed 6,287 people in jobs within the private sector and in our own businesses with
Our five commercial enterprises employ over 1,500 individuals and are core to our work. They generate
significant long-term retention. We provided support to help our clients keep their jobs and to build
career ladders to sustainable economic independence. As an established leader in rehabilitative and
workforce development strategies, Fedcap offers a broad range of services, including evaluation and
resources, and serve as foundations for helping many of the individuals we serve become employed
—sometimes for the first time in their lives. They provide opportunities for people with barriers to build
resumes and pathways to careers, and also improve the economic health in the communities
career counseling, vocational and soft-skills training, job placement, and post-employment support.
that they serve.
It is a win-win for everyone; productive and rewarding employment for people with barriers, and a skilled
Our enterprises operate throughout the Northeast and Mid-Atlantic. They include Total Facilities
and well-trained workforce for employers.
Management, Business Solutions, Manufacturing, Home Health Services, and Catering.
(Top) Individuals from NYC homeless shelters helping rebuild communities.
The Fedcap team at the Statue of Liberty and Ellis Island were instrumental in the cleanup efforts in the days following Hurricane Sandy.
(Above) Fedcap’s Connect2Careers™ brought hundreds of veterans and businesses together this year, resulting in multiple hirings.
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COMMUNITY IMPACT INSTITUTE
Fedcap’s Community Impact Institute (CII) integrates our extensive practice experience with
research and data analysis, to create broad and sustainable change.
“A healthy workforce
is a happier and
The CII is multifaceted. It’s about discovery, testing assumptions, and intellectual rigor.
more productive
It’s about creating community conversations where gaps in service systems are identified.
workforce . . .
it’s just that simple.”
It’s about convening experts and thought leaders to brainstorm creative and actionable ideas
for filling those gaps. It is about building capacity within existing systems to enhance the
way services are designed and delivered.
WILLIAM BUNN
OCCUPATIONAL HEALTH
The CII spearheads our relationships with foundations, piloting bold ideas that have potential for
There is ample evidence that the absence of work in a person’s life correlates with poorer mental
and physical health. Experts agree that employment is a key factor in supporting wellness and a major
contributor to recovery processes. The evidence is clear—work is good for you.
Fedcap fully integrates workforce development activities within our clinical (mental and physical health)
service milieus—serving to strengthen the impact of the clinical interventions and ultimately build a
pathway to economic wellbeing for consumers. Workforce readiness, vocational training, job placement,
and on-the-job-support activities are embedded into the treatment plans, resulting in a collective,
structured focus on employment and self-sufficiency.
transformative change.
The CII houses Fedcap’s Metrics That Matter, a comprehensive approach to data analysis that
documents our relevant impact in education, workforce development, economic development, and
occupational health, and directs our continuous quality improvement.
“It is extremely important for Fedcap’s long-term success that we maintain our commitment to
analyzing how our core services are changing the outcomes for the large number of individuals who
comprise our target population,” said Gerald Prothro, Member of the Fedcap Board of Directors.
The CII sponsors Fedcap’s semi-annual Solution Series, convening high-level discussions with
Through our wellness programs we actively seek to identify people who may be limited by illness or
disability. Driven by a strong belief that as a nation our most valuable resource is our people, we work to
remove health-related barriers to employment. People with barriers represent a great untapped resource
that has the potential to strengthen our entire workforce.
distinguished thought leaders that focus sharply on the barriers to self-sufficiency faced by
those we serve.
This past year the CII added the Rhode Island Center for Excellence and Advocacy to its array of
capacity-building efforts. Here we work with state government, community providers, family
Fedcap constructs environments that promote aspirational thinking. Our premise is that from the
moment clients walk through the door, they begin to build a platform for economic wellbeing. Every
visual element, every person with whom they interact, every moment of learning is focused on
developing a self-sufficient life.
members, and consumers to ensure that every individual with a developmental or intellectual disability
in the state, who wants to work, has a job.
Through the work of the CII, we influence policy, regulation, and practice, serving as a catalyst for
innovations that fundamentally improve the lives of people with barriers.
Through our efforts, Fedcap clears the way for the nearly 29,000 people served in our Occupational
Health practice area to rejoin the workforce as stable and productive employees.
(Top) A consumer receives
a psychosocial assessment
at the Fedcap WeCARE
Medical Clinic in Long
Island City.
(Left) Royce Caldwell was
referred to WeCARE after
being unemployed for five
years due to a disability.
Following a medical
assessment, job training,
and help from Fedcap’s
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job developers, she was
(Left) Fedcap’s Chief Operating Officer Joseph Giannetto makes closing comments at Fedcap’s semi-annual Solution Series in
able to find permanent
February 2013. (Right) Rhode Island BHDDH Director Craig Stenning cuts the ribbon to officially open Fedcap’s newly awarded Center
employment.
for Excellence and Advocacy in February 2014.
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Vincent Torre
Vincent Torre has always been a hard worker. While attending high school he worked part-time
in janitorial services, earning nearly $15 per hour.
After graduating he trained to become a cable TV technician, and was hired by Time Warner Cable. He
earned a good living and loved his work.
An unfortunate encounter resulted in a fight. The police were called, and a number of charges were
filed. The incident led to a very difficult four-year period for Vincent while his legal issues were being
resolved. He had never been in trouble with the law before. He lost his job, and with his career plans
derailed, his confidence and self-esteem suffered.
Vincent was ultimately sentenced to three years of probation. He was desperate to get his life back
on track, and hoping against long odds to get another job in the cable TV services industry.
On April 18, 2012, Vincent’s probation officer referred him to Employment Works, a program of our
Wildcat Division, funded by the NYC Department of Probation and Small Business Services. Employment
Works assists individuals involved with the criminal justice system prepare for, secure, and maintain
employment. We were awarded this program, in part, due to the strength of Wildcat’s experience in
serving this population.
Vincent wanted another job in the cable TV services industry, but he had to start all over again. While
this was frustrating, Employment Works staff provided Vincent support in the job search, coaching
and mentoring, helping him to stay motivated and optimistic.
His first job through Employment Works was as a janitor in the offices of a cruise ship line. Throughout
this seven-month period of employment, Vincent met regularly with Fedcap case management staff, for
ongoing support and to try and find a higher paying job. Finally the opportunity came. Vincent had an
interview with a New Jersey–based cable TV services provider. Vincent assumed he would be working
in the field but his new boss, impressed by Vincent’s respectful demeanor and organization skills,
invited him to work in the office.
After a few months of hard work Vincent earned his dream job; he still remembers the date, October 14, 2013.
He was hired as a construction manager/crew leader, leading a team of field workers who connect fiber
optics links to cellular sites in the field. He reports directly to the company’s project manager for the entire
New York City market.
Happy and in a stable job that he loves, Vincent is extremely grateful for the help and ongoing
support from Fedcap.
Vincent Torre
“The Employment Works staff clearly cared about me, they are good at what they do, and they
provided me with so many opportunities to succeed,” he said. “I have my life back.”
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Lesvia Maldonado
Fedcap’s New York Statelicensed Career Design
School uses an EmployerBased Training Model that
builds a direct pipeline
between training and
employment in high-growth
sectors. By working with
business to understand
Lesvia Maldonado loves the person she is today.
A lifetime resident of New York City, Lesvia, 44, has two children—a
daughter, 27, and a son, 25—and two grandsons. She had been living
in a rehabilitation center in Brooklyn, and when a resident told her
about Fedcap she was intrigued.
After touring the Fedcap Career Design School, Lesvia, who loves to
cook but had never considered it as a career, loved the energy and
enthusiasm of students in the Culinary Arts program. She applied
and was accepted.
The program exceeded her expectations. Program instructors provided
great mentorship and recognized Lesvia’s leadership potential and
the ideal candidate, and
pushed her to cultivate her voice and identify as a leader.
developing curriculum to
“Lesvia was my go-to person, always reliable and responsible,” said
match that criteria, we are
able to provide employers
Chef Milton Sheppard, head of the Culinary Program. “When things
got chaotic she could always put order to chaos. I called her my
‘lighthouse in a storm.’”
with well-trained, reliable,
Fedcap staff was extremely supportive of Lesvia. After she graduated
and job-ready employees.
they continued to provide support and services, including preparation
Fedcap is replicating our
Career Design School
model—which offers
training in Culinary Arts,
for job interviews and one-on-one sessions in work-readiness training.
Lesvia began working for FreshDirect, a fast-growing online grocer
based in the Bronx, on January 20, 2014. She works between
40–49 hours per week in food preparation.
Lesvia wants to remain with FreshDirect. Ideally she’d like to work
Hospitality, Custodial
her way up to team leader, where her responsibilities would include
Services, Data Entry/
supervisor. It’s hard work, but Lesvia is ready for it. She loves cooking,
Digital Imaging, Security,
and Mailroom/Messenger
Services—throughout
the Northeast and
Mid-Atlantic.
managing inventory and distributing work orders, and become a
and loves to be around people.
Lesvia’s two grandsons have inspired her to make positive changes
in her life. With the support of Fedcap staff she has also come to
recognize her innate strength and leadership qualities, and recognize
Lesvia Maldonado
that she is a hard worker, quick learner, and very capable of climbing
the career ladder.
“I have accomplished so much in the past two years,” she said.
“I am determined, and I love the person I have become today.”
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Rasheeda Ali
Thanks to Fedcap’s
Board of Directors and
business and government
partners, over 400 young
people participated in
high-impact internships
this year, building their
professional skills and
networks. Fedcap’s
High-Impact Internships
Rasheeda needed a chance. She had graduated from college
but could not find a job. She had no contacts and did not know
how to break into the job market.
Rasheeda, whose parents immigrated to the United States from Guyana
about 20 years ago, was referred to Fedcap’s High-Impact Internship
program by the Department of Youth and Community Development, a
critical partner in this effort.
Securing a good internship is tough for anyone but is especially hard for
youth who come from disadvantaged homes and communities, or who
are transitioning from the foster care system into adulthood.
Rasheeda’s interview with Fedcap led to a high-impact internship
working closely with the New York City Department of Homeless
Services. Through this position she helped individuals living in the shelter
provide the opportunity
system go to work.
for youth to experience
In preparation for the interview Rasheeda had completed the personal
paid and prestigious
interactive curriculum that readies young people for college and work.
learning opportunities
to which they would
otherwise not
have access.
branding components of GetReady!™, Fedcap’s signature web-based
She learned how to prepare for interviews, write a resume, make a
30-second “elevator pitch,” and how to present herself as the uniquely
talented individual that she is. When the time came for Rasheeda’s
interview—her first professional interview—she was well prepared.
“I knew how to convey to them who I really was,” she said.
Today Rasheeda is an Administrative Assistant for Fedcap, where
she helps manage facilities management contracts throughout New York
City. Her tasks include processing payroll as well as monthly billing
and allowances. She has established her own personal brand in
the workplace as a highly creative and motivated young woman who
is applying to graduate school to earn an MBA, and climbing up
the career ladder.
“This high-impact internship positioned me for success,” said Rasheeda.
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Rasheeda Ali
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Jerome Nicks
Washingtonians For
Children is part of Fedcap’s
national push to change
the story for youth aging
out of foster care. This
year saw the national
launch of PrepNOW!TM,
Fedcap’s innovative,
web-based curriculum
for helping foster parents
to create a college-going
culture within their homes.
This is a companion
product to Fedcap’s
signature GetReady! —
TM
an interactive platform
for youth and young
adults that builds selfesteem, promotes career
exploration, and paves
the way to college.
Twenty-two-year-old Jerome Nicks was in foster care for
almost 13 years and moved multiple times, each time changing
schools and leaving the people he knew behind.
“Foster care is challenging for kids on so many levels and affects
emotional wellbeing in so many ways,” Jerome said. “Being in foster
care hurts your ability to interact with other people socially.”
Research points to significant harm children in care experience
due to a lack of connections to positive adult role models. Skills that
develop naturally in family settings are underdeveloped in youth in
foster care. Young people do not dare to trust, because adults have
not been trustworthy.
“All of this plays a part in a young person’s ability to survive the
loneliness of college,” said Roque Gerald, Sr. Vice President,
Education Practice Area.
Jerome aged out of the DC foster care system and was one of the few
who entered college. While 70% of young people in care say that they
want to go to college, only 10% enroll and less than 3% graduate.
Fedcap’s Washingtonians For Children (WFC) was launched to change
this story.
Fedcap and the staff of WFC are working closely with Jerome to make
sure he is among those who graduate. With the support of WFC staff,
Jerome is attending Bowie State University in Maryland, where he is
majoring in communications. He is getting good grades, and plans to
attend graduate school to earn an MBA before embarking on a career
path.
Jerome attended Fedcap’s signature Connect2Careers™ where he
was exposed to 25 professionals representing businesses throughout
the greater DC metro area. He made important contacts and learned
critical networking and resume-building skills.
His advice to other children in foster care is to take advantage of all the
Jerome Nicks
resources and supports that WFC has to offer, and to stay in school.
“Even in today’s economy an education is worth it, especially if you’re
not from a rich or middle class background,” he said.
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Krzysztof Bramski
Lateesha Jenkins
Krzysztof Bramski was born in a small town in Poland. He contracted an illness at an early
Lateesha Jenkins wasn’t sure she could deliver her speech.
age, and is now deaf.
It’s been a remarkable journey for Krzysztof from Poland to New York City, where he is a project team
historic Apollo Theater—in front of hundreds of people—Lateesha was wavering. Then, three weeks before
leader in Fedcap’s mail room. He has worked hard to overcome many challenges, with guidance from
the ceremony, the great poet and author Maya Angelou passed away. A line from the poet stuck with
Fedcap staff. Krzysztof and his family moved to New York in 1994. He attended four separate schools
Lateesha: “there is no greater agony than bearing an untold story inside you . . .” Lateesha decided to
for the deaf. When he first found Fedcap, he filled in for people until he earned a full-time job, and
speak because she indeed had an untold story.
eventually became a team leader for Fedcap’s contract work with the NYC Department of Housing,
Preservation and Development (HPD).
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Scheduled to speak as a student honoree at Fedcap’s June 12, 2014, graduation ceremony at Harlem’s
Lateesha was placed in foster care when she was three years old. Her mother was murdered two years
later. Lateesha moved between foster homes, with no real hope for her future. After a series of unsatisfying
Krzysztof’s team processes between 900 and 2,000 violations notices daily for HPD. Speed and
jobs, she discovered that she loved working with patients in their homes. “I love that feeling at the end
accuracy are essential. Each batch of violations has a mandated 24-hour turnaround time. The process
of the day when you know that you have really helped someone,” she said. Lateesha found Fedcap’s
must be meticulously documented. Krzysztof’s effectiveness as a team leader stems in part from his
Home Health Program on the Internet. She applied and was accepted! The training was rigorous and her
ability to work through problems as they arise.
“awesome” supervisor Robert Ham helped her understand how to succeed in the workplace.
“There is no job too big or too small, and he’s always willing to help,” said Reaghan Smith, Krzysztof’s
In her graduation speech Lateesha talked about how incredibly proud she is of being able to provide for her
supervisor. “He is very humble and a real joy to work with.” Krzysztof recently enrolled in night school
four-year-old daughter Audreyahna, and what it feels like to make a difference. “I am honored to be part of
and hopes to become a teacher for deaf students. “My goal is to become a teacher,” he said. “I know it
the Fedcap family,” Lateesha said to cheers near the end of her speech. “Thank you so much for giving me
is hard but I also know I can do it.”
the opportunity to have a career that I love.”
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Steven Porcelli
In 2014 Fedcap
established the Center for
Excellence and Advocacy
(CEA), the result of the
vision of the Rhode Island
Department of Behavioral
Health Developmental
Disabilities and Hospitals
(BHDDH) to create a center
dedicated to developing
community-based jobs
and full inclusion for
people with intellectual and
developmental disabilities.
Our work in Rhode Island
is being closely watched
by other states as they
move to eliminate sheltered
workshops and help
people with disabilities join
mainstream employment.
We launched our first
national webinar series on
this topic in November.
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September 10, 2013, was a milestone day for Steven Porcelli.
That’s when the 50-year-old North Providence resident got his first real
job, working three days per week at ABS, an office equipment supplier
based in North Providence. Steven had spent the last 30 years doing
piecework—wrapping remote controls in plastic or hand-sorting
jewelry—in a sheltered workshop, made up exclusively of people with
disabilities. He never worked alongside people without disabilities. He
thought he would never do anything else.
“Day after day my friends and I would do piecework, not giving
a thought as to whether we would ever have a real job in the
community,” Steven said. “We just did what we thought we were
supposed to do.”
The catalyst for change for Steven came in March 2013, when Fedcap
started to work with workshop participants to help them find jobs in
the community that pay at least minimum wage.
“The changes implemented by Fedcap have been terrific,” Steven
said. “They taught us how to be a successful employee. And it
worked! I have a job, a regular paycheck, and independence! And I am
not alone. So many of us who felt like we were stuck at the workshop
now have jobs in the community, just like everyone else.”
Steven’s work at ABS—where he has been successfully employed for
over a year—is only part of what has happened in the past year. He
serves as a lector at a church in North Providence and is a member of
the Holy Name Society, which organizes events for his parish. Steven
is the group’s secretary and also writes a newsletter that includes a
self-penned column.
Steven always knew his talents extended far beyond piecework, but
he isn’t bitter. He’s just happy to move on. Ideally, he’d like to be a
full-time public speaker and advocate for people with disabilities. He
got off to a good start in October when he made a presentation at the
Rhode Island State House to an audience that included Rhode Island’s
Governor Lincoln D. Chafee, in recognition of National Disability
Employment Awareness Month.
Steven Porcelli
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Richard Gibson
Richard Gibson had just retired after a long career as a
restaurant manager and marketer. He hadn’t thought about
Baby Boomers—10,000
of whom turn 65 every
day—represent the
biggest and best educated
ReServe, a Fedcap company, matches 55+ professionals with
nonprofits and government agencies. The paid, part-time assignments
give nonprofits and public agencies the ability to fill crucial staffing
gaps with skilled workers at affordable rates.
generation in the nation’s
As ReServists, retirees and other older workers can perform valuable
history. For many who are
because of its new initiative to recruit and deploy ReServists to serve
reconsidering retirement
and looking to give back to
their communities in their
encore careers, ReServe
services for their communities. Richard became interested in ReServe
as part-time college advisers in high-need public high schools.
Richard entered the initial ReServe training program in Miami in 2011.
At his first assignment, upon entering the school, he was hugged by
an overworked college counselor, who at that moment was working
with 15 students by herself.
is the answer. Collectively,
As a college mentor, Richard helps students fill out college applications
ReServists have provided
takes them on college tours and encourages students to believe that
close to one million hours
of community service. In
2014 ReServe held its
first national conference
in Boston. ReServe
operates in New York City;
Miami, FL; Washington,
DC; Baltimore, MD;
and financial aid forms, write essays, and apply for scholarships. He
college is possible.
“Every day I know I am making a difference,” said Richard. “I cannot
even tell you how grateful I am to be able to do this work.”
Fedcap is thrilled to expand its college readiness program to MiamiDade, where only 44% of students who enter the public schools enroll
in college. The program was a great success in New York City, where
this past year ReServists helped more than 2,500 students complete
their college applications; conducted over 70 FAFSA workshops,
resulting in 750 students applying for financial aid; and taught 60
workshops on applying to college, resulting in over 800 applications
to City University of New York (CUNY), and 500 applications to State
Newark, NJ; Boston, MA;
University of New York (SUNY).
Milwaukee, WI; and White
Miami-Dade educators, policymakers, funders, and the business
Plains, NY, and plans to
expand to all regions
of the country.
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returning to work until he heard about ReServe Miami.
community have expressed strong interest in supporting this important
cultural shift, for the betterment of the entire community.
Richard Gibson
“This program is going to be a long-term success here in Miami.
We give young people the idea that they can do better and become
successful,” Richard said.
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Carla Casey
Combinations are a vital
As a tax preparer, Carla was struggling with months of
component of Fedcap’s
unemployment and looking for a different career path. She
strategic approach to
expanding our impact.
Over the past four years
Fedcap has combined with
had bills to pay and was getting more worried every day.
With a strong work ethic and a commitment to change her life,
Carla enrolled in a Community Work Services (CWS) program that
prepares people for careers in the hotel and hospitality industries.
Founded in 1887, CWS is one of the oldest charitable organizations
in the United States.
five organizations located
CWS program participants face significant barriers; 90%
in New York, New Jersey,
have a disabling condition, 50% are homeless, and 60% have
and Massachusetts,
significantly expanding our
a criminal background.
Carla graduated in October 2010, and within three days was hired
by the Hotel Commonwealth in Boston as a PBX operator. For Carla,
footprint within all four of
that was only the beginning. In April 2011 she received the hotel’s
our Practice Areas. In an
of the Year.
age of shrinking resources
this strategic approach
has allowed Fedcap to
maximize revenue while
reducing overhead.
Employee of the Month Award, and in 2012 was named Employee
“She’s pretty much my right-hand person,” said Ryan Burns, Carla’s
supervisor. “Whatever we need to accomplish Carla is the first person
I speak to.”
In September of this year, Community Work Services combined with
Fedcap. As part of the combination, CWS will expand its hospitality
training programs throughout the Northeast, significantly increasing its
presence in the hospitality industry.
“This combination has already greatly improved career opportunities
and growth for both our staff and those we serve,” said Serena
Powell, Sr. Vice President for Fedcap New England and Executive
Director of CWS.
Fedcap workforce development experts measure success with
retention-based metrics. In the high-turnover hospitality industry, a sixmonth period of continuous employment is a significant benchmark
Carla Casey and colleague
that greatly reduces recruitment and training costs. Close to 80% of
CWS program participants reach the six-month benchmark. Many
of them exceed expectations, earning raises and promotions as they
gain experience and build their career ladders.
24
25
Maria Crispin
Maria Crispin was struggling to make ends meet, working
multiple jobs while putting two children through college.
2014 Amalia Betanzos
Distinguished Service Award
At Fedcap’s annual
Spring Cocktail Party in
June we presented our
2014 Amalia Betanzos
Distinguished Service
Award to Carl Weisbrod.
Mr. Weisbrod, who currently
serves as Chair of the
New York City Planning
Commission, was honored
for his 35 years of service
to New York City. The
award is named for Amalia
Betanzos, the late Executive
Director of Wildcat Service
Assistant at the NYC Department of Education, where she had worked
for nine years. A mother of three and a college graduate—she earned
her degree at night while employed by the DOE—Maria worked multiple
temp jobs as she searched for full-time work.
Struggling to make ends meet while putting two children through college,
Maria was tremendously stressed. At the same time, she developed a
severe asthmatic condition. She was hospitalized, and when she got
out she sought food stamps and medical services from the NYC Human
Resources Administration. The HRA referred her to Fedcap, which
through the HRA’s WeCARE (Wellness, Comprehensive Assessment,
Rehabilitation and Employment) Program, helps close to 30,000 people
per year move into the workforce or obtain social security disability.
Maria first visited Fedcap’s WeCARE office in Brooklyn in March 2013.
She was assigned to a case manager and underwent a comprehensive
assessment, which was followed by the development of a customized
plan. WeCARE plans vary according to individual need; in Maria’s case,
the goal was to stabilize her medical condition, evaluate her skills, and
assist her in finding full-time work.
Maria met with her case worker twice weekly and began utilizing
Fedcap resources to find work. She applied for hundreds of positions
and finally found a part-time job at a mental health agency. Maria loved
the work, and decided to stay in the social services field, if only she
could find a job. Her wishes were answered when she was hired by
Fedcap as an Administrative Assistant in the agency’s highly successful
Corp.—renowned for its
WeCARE Diagnostic Vocational Evaluation unit.
work on behalf of people
Robert Reiter, Director of Vocational Rehabilitation Services for Fedcap,
with barriers—and public
high level of professionalism and unmatched cheerfulness to her job,”
servant to the City of
New York. “Amy would be
proud that Wildcat is now
part of the Fedcap family,”
Mr. Weisbrod said.
26
In 2009 Maria Crispin was laid off from her job as an Administrative
said that Maria has become the “backbone” of the unit. “Maria brings a
he said. “She is a perfect fit for Fedcap and sets a terrific example for
her co-workers and other WeCARE participants.”
For Maria, nothing could be more rewarding than helping people move
Maria Crispin
into employment. She has walked that path herself, and knows how
fulfilling it is to have a job she loves and to support her family.
“I really love my job and working for Fedcap,” she said.
27
Our Community
Strategic Partners
ACCES-BPSS
ACCES-VR
ACCSES New Jersey/CNA Services
ACR Electronics, Inc.
AllSector Technology Group
Automated Business Solutions, Rhode Island BCA Global
City of Boston, Office of Jobs and Community Services
Bronx Clergy Criminal Justice Roundtable
CASO
Catalyst Miami
CUNY—The City University of New York
Commonwealth Corporation
Commission for the Blind and Visually Handicapped
The Conference Board
Cornell University ILR School
District of Columbia Child and Family Services Agency
ExpandedED Schools by TASC
Gregg’s Restaurants, Rhode Island
Harvard EdLabs
Hesser Community College
Interfaith Older Adult Programs
International Center for Clubhouse Development
Joint Commission on Accreditation
of Healthcare Organizations
JVS-Boston
Laurie M. Tisch Illumination Fund
Lutheran Family Health Centers
Massachusetts Commission for the Blind
Massachusetts Department of Developmental Services
Massachusetts Department of Transitional Assistance
Massachusetts Department of Workforce Development
Massachusetts Rehabilitation Commission
MAXIMUS Health Services
Mayor’s Office for People with Disabilities
The Moore Center
Narco Freedom
National Industries for the Blind
National Rehabilitation Association
Newark Alliance
New Hampshire Department of Health and
Human Services, Office of Minority Health
and Refugee Assistance
New Hampshire Department of Health and
Human Services Department for Children,
Youth and Families
New Jersey Department of Vocational Rehabilitation
New York Association of Psychiatric
Rehabilitation Services
New York Association of Training
Employment and Placement
The New York Yankees
New Yorkers for Children
NYC Administration for Children’s Services
NYC Council
NYC Department for the Aging
NYC Department of Education
NYC Department of Health and Mental Hygiene
NYC Department of Homeless Services
NYC Department of Housing
Preservation & Development
NYC Department of Probation
NYC Department of Small Business Services
NYC Department of Youth and
Community Development
NYC Human Resources Administration
NYC Industries for the Blind
nycTIES
NYC Training and Employment Coalition
NYS Council on the Arts
NYS Department of Labor
NYS Office of Mental Health
NYS Office of People with Developmental Disabilities
NYS Rehabilitation Association
North Shore Long Island Jewish Health System
NYSID
City of Pawtucket, Rhode Island
Prince George’s Community College
Providence Public School Department,
Providence R.I. (PPSD)
28
P.U.L.S.E. High School
Queen’s Library
Rhode Island Bridge and Turnpike Authority
Rhode Island Department of Behavioral Health
Developmental Disabilities and Hospitals
Rhode Island Office of Health and Human Services
Rhode Island Office of Rehabilitative Services
Rutgers University School of Social Work
Senesco Marine
Services for the UnderServed
SourceAmerica
Trinity College
U.S. AbilityOne Commission
U.S. Department of Education
U.S. Department of Veterans Affairs
U.S. General Services Administration
United Way of Westchester
and Putnam
University of the District of Columbia
University of Maryland School of Social Work,
Social Work Community Outreach Service
West Harlem Development Corporation
Westchester Jewish Community Services
Excel Global Security
Filco Carting Corporation
Genova Burns Giantomasi Webster LLC
Godfrey’s Refrigeration & Air Conditioning, Inc.
Goldberg Weprin Finkel
Goldstein LLP
HUB International
Inglesino, Pearlman, Wyciskala & Taylor, LLC
JPMorgan Chase
The Kenney Family Foundation
MasterCard
New Meadowlands Racetrack
North Shore-Long Island Jewish Health
System Foundation
M.C. O’Brien
Olmstead Properties
Port Authority of NY & NJ
The Switzer Group
The TemPositions Group of Companies
The Thomas E. Rogers, Jr. Foundation
Tioga Downs Racetrack
VVA Project Managers & Consultants
Foundations and
Corporations
American Express Charitable Fund
British-American Chamber Of
Commerce Foundation, Inc.
Combined Federal Campaign
Crystal & Company
Five Star Carting
Friedman LLP
Goya Foods
Health Corps
IDB Bank
Karcher North America, Inc. (TecServ)
Lamb Financial Group
LiDestri Foods
The Luminescence Foundation
Mobile Health Management Services
Petillo, Inc.
Safeguard Maintenance Corporation
Sandata Technologies
Siemens Industry
SimplexGrinnell
White Rose, Inc.
Windels Marx Lane & Mittendorf, LLC
Vokashi
$750,000+
The Conrad N. Hilton Foundation
$100,000+
The Community Foundation for the
National Capital Region
New York City Council
Savills Studley, Inc.
$50,000+
The Center for New York City Neighborhoods
Macy’s Inc.
$25,000+
AFD Contract Furniture
Associated Food Stores
ISS Facility Services
The Marc Haas Foundation
Mutual of America
Ocean Janitorial Supply
Restaurant Associates
Thomas A. Beckett Trust
$15,000+
Burke Supply
BWD Group, LLC & Bloomgarden & Leisner Inc.
Curtis, Mallet-Prevost, Colt & Mosle LLP
Newmark Grubb Knight Frank
$10,000+
AmSan
Cleaning Systems Company
Consolidated Electric Meter Company
Cushman & Wakefield, Inc.
Empire BlueCross BlueShield
Grant Thornton
Greenberg Traurig, LLP
Kaufman Organization
Kenneth Cole
nycTIES
Philadelphia Insurance Companies
Sterling Sanitary Supply
USI
$5,000+
ACBL Charity Foundation Corporation
ACR Electronics
The Atlantic Group
CARR Business Systems
CASO
Creative Computing Solutions
Dammann Fund, Inc.
Dever Properties LLC
Epstein, Becker & Green
$2,500+
$1,000+
1199 SEIU United Healthcare Workers East
ADP National Account Services
American Paper & Supply Company
Anonymous
BDO United States
Bridge Security
The College of Westchester
Converged Communications Solutions, LLC
Dentons
Discount Office Furniture
Eagle Building Services, Inc.
Gary’s Landscaping
Glickenhaus Foundation
Grassi & Co.
The Hebrew Home of Riverdale
Kleinfeld Bridal Corp.
Marcum LLP
MBS Value Partners
Micrographic (MGIS)
Millin Associates, LLC
MOM Brands
Montroy Andersen DeMarco
Philip J. Hahn Foundation
Pride Health
Rosenberg & Pittinsky
Structuretone, Inc.
United Way of New York City
Unity Electric, LLC
Weeks-Lerman Group
Wesbild Inc.
Whole Kids Foundation
$500+
Atlas-Acon Electric Service Corp.
Chelton Loft
Foothold Technology
Hostos Community College
Hudson River Moving & Storage
Irwin Siegel Agency Inc.
J. Ryan & Associates
Janney Montgomery Scott LLC
MassMutual
Meridian Property Services
Posen Architects, LLC
Schwab Charitable Fund
SteelFab, Inc.
Sylvia Sweedler Revocable Trust
Three’s Co. Carpet & Upholstery Cleaners, Inc.
United Way Greater Twin Cities
$100+
1st Industrial Sales & Trading, LLC
AIG
Ann Service Corp.
Apexx Omni-Graphics
Artie’s Hardware and Locksmith
Browne Supply Co LLC
Diversified Services, Inc.
Emergency Skills, Inc.
The JOMAKE Group, Inc.
Microsoft Corporation Community Affairs
Pelham Plumbing & Heating Corporation
SourceAmerica
Trandon Associates, Inc.
Visiting Nurse Service
ReServe Foundations
and Corporations
$175,000+
Deerbrook Charitable Trust
The Pinkerton Foundation
$125,000+
The Family Legacy Fund
$50,000+
Altman Foundation
The John S. and James L. Knight Foundation
$25,000+
Alfred P. Sloan Foundation
Charina Endowment Fund
The Prudential Foundation
The Tides Foundation
Victoria Foundation
$15,000+
Concordia Foundation
MetLife Foundation
$10,000+
The Mai Family Foundation
$5,000+
Jewish Communal Fund
The Miami Foundation
$500+
Morrison Brown Argiz & Farra, LLC
Open Society Foundations
Sulzberger Lax Foundation
CWS Foundations and
Corporations
$300,000+
Georgianna Goddard Eaton Fund
$75,000+
The Boston Foundation
Natixis Global Asset Management
The United Way of Massachusetts Bay and
Merrimack Valley
$25,000+
Amelia Peabody Foundation
Catalyst Fund
State Street Corporation
$15,000+
Phyllis W. McGillicuddy Charitable Trust
The Safe Family Fund
$10,000+
Eastern Bank
Gould Charitable Foundation
Marianne J.H. Witherby Foundation
$5,000+
Bushrod H. Campbell and Adah F. Hall
Charity Fund
HYM Investments
$2,500+
WNPC Foundation
$1,500+
Boston Financial Management
Crown Uniform and Linen
Marble Harbor Investment Counsel
Shaw’s
Webster Bank
$1,000+
Lenox Hotel
$500+
Absolute Vodka
The Boxer Hotel
Charles and Sarah Goldberg Charitable Fund
Dunkin Donuts
Faneuil Hall Marketplace
Jim Beam
Onyx Hotel
United Liquors
Individual Donors
$500,000+
The Estate of Catherine Hawks
$100,000+
Paula Douer
$50,000+
Jeffrey Gural
$25,000+
Lynn Morgen* & Michael Friedman
Mark O’Donoghue* & Carol Kellermann
$15,000+
Laurence* & Susan Ach
Neeraj Bewtra* & Barbara Deli
Barry Bloomgarden*
Anoop Dhakad* & Chitra Narasimhan
Alan Towbin* & Lisa Barlow
$10,000+
Christine McMahon
Ken* & Kim Raisler
Diane Shaib* & Paul Kretschmann
Lilli Shedlin
Martha S. Sproule*
Peter & Susi Wunsch
$5,000+
Peter Aschkenasy* & Pamela Brier
Judy Bergtraum*
Manju & Naren Bewtra
W. Bowman* & Abigail Cutter
Michael* & Roberta Brenner
Jeannette Davila
David* & Christine Edwards
Roque Gerald & Sharon Benzil
Joseph & Diane Giannetto
Stephen & Myrna Greenberg
Edward & Susan Kotite
Michael Kurtz
Christopher & Kathryn Leonard
Mark Lore
Lorrie Lutz & Steve Warshaw
Peter* & Beverly Panken
Gerald Prothro*
Michael Rendel*
Lyell & Sara Ritchie
Thomas E. Rogers
Peter* & Dorothy Samuels
Karen Wegmann
$2,500+
H.T. Brown
Steve & Laura Coons
Kevin & Tina Felix
John Fugazy
Richard Fursland*
Bill & Mimi Grinker
Gloria R. Henry
Matt Kosienski
William F. Murdy
Mark Savoye
Franklin Speyer
Jeanne Townend*
Howard Wendy
Michael Wojtowicz
$1,000+
Joseph Alagna
Joan Asher
Reina Barcan
Heather Barnes
Enzo Becini
Garrard Beeney
Susan Bergtraum
29
Wade Bernal
Jeannie Broom
Nick Brophy
Susan Buchbinder
Dayneen Caldwell
Victor & Linda Cenci
Gregory Clague
Jose Claxton
Steve Corsun
Philip & Rosalind Daniels
Barry Eisenberg
Greg Farrell*
Andrew Fredman
Eugene Geib
David & Judy Gilberg
Sharun Goodwin-Jones
Jack & Frances Harris
Shirley Harris
John Hughes
Kennith C. & Barbara Johnson
Michael Kane CFA
Oi Kwan Lai
David Laks
Aisha Lucas
James G. Marrone
Jay B. Martin*
Silvia Marx
Rich Matist
Michael McGovern & Karen Winslow
James Mintz
Diana Miranda
Lillie Moore
W. James Murdaugh & Gary Smith
Bill Norton
Janice Oursler Ph.D.*
Aaron Panken & Lisa Messinger
Arnold Penner
Lawrence Peters
Joanne Progebin & Stephen Bliss
John Puglisi
Neda & Farzad Rastegar
Dan Reingold*
Burton Resnick
Jack Rosenthal* & Holly Russell
Ron Sherman
Neil Sonenberg
Damon Spiegel
Jim Trister
Jeffrey Weiner
Barbara Yagoda & Howard Borkan
Mr. & Mrs. Robert Yellowlees
William H. Yeomans
$500+
Samuel & Carolyn Abernathy
John Amicucci
Shirley Barr
Mary & Charles Bleiberg
Jenna & Neil Bloomgarden
Martin & Carole Boorstein
Maricela Brea & Deepro Mukherjee
30
David Carpentier
Dick & Nardyne Cattani
Chris Clasen
Chris & Emily Connors
Sean Doolan
Michael & Jeanne Dunne
Leland & Susan Faust
Jacob Gibson
Christopher Gifuni
Diana Glass*
Ellen Klein
Albert Kotite
Peter & Martha Kotite
Jeff W. Lacy
Lawrence Levine
Loretta McCarthy
William Maitland
Robert Migden
Stephen Odzer
Oke Okaro
Roger Oliver
Theresa O’Neill*
Tom & Mary Osiecki
William Paige
Alison Pavia* & Franz Pasche
Felix Matos Rodriguez*
Barbara Rosen
Andrew Rosenberger
Lyn Rosensweig
Bruce T. Rothman
Gwen Rowden
Brian Schwartz
Wendy Sciortino
Karl Selander
Mary Joe Sentner
Martin* & Kayla Silberberg
Ed Sirhal
Sylvia Sweedler
Victor Tracy
Guillermo A. Ulke
Lois Wagh*
Nicholas Witkowich
$250+
Steven Andersen
Elizabeth C. Baker
Michael Bernstein CFA A.I.A.
Madhuri Bewtra
Linda Breton
Robin Cerrati & John Hyde
Lai C. Chow
JoAnne Davidson
John Ducksworth
Richard & Susan Gilbert
Mary & Harvey Goldschmid
Mr. & Mrs. Kenneth Greenwald
Margaret Hansen
Gregory Kerwick
Arthur Kirsch* & Denise McLaughlin
Ellen Lazarus
William Louie
Anthony Mason
Joanne Meilan
Vinay Mendiratta
Joe Mitchell
Tony Robbins
Tyrone Robertson
Linda & Larry Rodman
Ronald Romano
Dara Schaefer & David Greenberg
Don Simkin & Ellen Singer
Wesley Simon
Kathy Simonis
Roger & Alice So
Herbert Sturz*
Harold Tindal
Joe Titus & Elaine Duff
Solomon B. Watson IV*
Betsy West & Oren Jacoby
Alvin Wise
Joseph Wofchuck
$100+
Louise Adler
Carol & Thomas Amon
Carl Ashqar
Pauline Assael
Laura Aubuchon
Lisa Barlow
Deborah Batts
Jordan Bergtraum
James & Jodi Bloomgarden
Elizabeth A. Boynes
Bert Brodsky
Lauren Cahill
Judith A. Cavataio
David Chandler
Byron Charles
Jose & Maria Corredor
Jesse Dean
Louis De Angelo
Jacqueline Demitz
Robert & Faith Einhorn
Barry Eisenberg
Betsy Ewing
Seymour Gartenberg
Sarah Gershman
Robert & Linda Gingras
Adrienne Glasgow
Amy Goldberger
Robert Hansen
Lorenzo Harrington
Elinor Heller
Michelle Henderson
Gilbert L. Hsiao & Marianne Berry
Danielle Ivosevich
Kathleen Jones & Clyde Haberman
Noelle Verity Koetje
Stephen Krass
Sylvia Lavietes
Todd Leibbrand
Marion & Bernard Levine
Henry K. Lo
Michael McGahan
Jean Miller
William Misita
Erin Murphy
Kristen Niebuhr
Janice & Lambert Orkis
Peter Pappas
Frank Perunko
April Phipps
Karen Putterman & Andrew Goldberg
Chatandeo & Laura Ram
Susan Reiss
Joseph Rinaldi
Sami Robbana
David & Yelena Saturn
Geraldine Sedlar
Laurie Shahon
Lawrence Sharnak
Maryann Skinner & David Fluhrer
William Tuccillo
Chrystal Veazey-Watson
David Walsh
Leslie Weinberger
David Wright
CWS Individual Donors
$10,000+
Robert Fawls*
$5,000+
Mike Brown*
Paul Davis*
$2,500+
Stephen DeSalvo*
Robert Hurwitz*
Maureen O’Neill
$1,000+
Paul Anderson
Joseph Capalbo*
Colleen & Edward Dinneen
Amy Donovan*
James Heilman
Sarah E. Kennemuth
Christopher Hunter
George Patsouris
James Roach
Christopher Segalini
Oliver Spalding*
George Spilios
Howard Wayne
$500+
Michael Bonen*
Steve Brooks
Joy Camp
Ken Carty
James Doyle
Paula Gilligan
John Gudzinowicz
Chuck Hickson
Kyle Kadish
Tim Lasonde
Ryan Lee
David Martin
Mark Mason
Rebecca Mattson
Jeffery Mehne
David Murray
Scott Nogueira
Tenley & James O’Shaughnessy
Meghan Page*
Serena Powell
Michele Rose
Robert Simpson
Colby Smidt
Richard Vincent
Alan Walis
Benson Willis*
$100+
William & Clare Abely
Gregory Archdeacon
Jefferson Bartley
Andy Benoit
Ryan Blossom
Andrew Bois
Brian Carlson
Sheila Carter
Jerry Clifford
Melissa Covino
Tara Curtis
John Dahlstrom
Michael Dembro
Carlie Donovan
Ian Fletcher
John Gavin
Joseph Glar
Eugene Gloss
Kathleen Hickey
Hannah Huke*
Sharon Johnson
John Joyce
Sean Kane
Benjamin Long
Eddy Lugo
Ryan McNeil
James Mitchell
Andrea Mitsch
John & Roberta Mitsch
Janine Moody
Brett Morse
Matthew Murtagh
James Nolan
Brian O’Mara
Matt O’Shea
Eric Pearson
Victoria Pluta
Teresa Raimondi
Timothy Rheaume
Jonathan Ricketts
James Ross*
Ryan Sardelli
Shawn Snow
David Snowden
Ellen Sokoll
Catherine Sullivan
Ryan Sullivan
Alireza Teymourian
Jack Viera
Julie Whooley
Glenn & Beth Wolfset
Krystina Zaykowski
CWS Corporate and
Employment Partners
Ace Tickets
Action Business Coaching of Boston
Advantage Publications
A.J. Wright
Allied Barton
American Ambulance
American Eagle Outfitters
Andre’s Café
Anthem
The Anthem Group
Aramark
Arborway Tree Care
Artisan Bistro
Atlantic Fish
Au Bon Pain
Back Bay Social Club
Bambara
Bay Cove Human Services
Bay State Cleaning Services
Beacon Hill Village
Bed Bath & Beyond
Bee’s Knees
Bertucci’s
Block by Block
Boloco
Boston Bruins Proshop
Boston Bid
Boston College
Boston Dermatology and Laser Center
Boston Financial Management
The Boston Foundation
Boston Medical Center
Boston Natural Areas Network
Boston Pizza Kitchen
Boston Private Industry Council
Boston Redevelopment Authority
Boston Rotary Club
Boston Secession
Boston Sports Club
Boston University
The Bostonian Society Boston Harbor Hotel
The Boxer Hotel
The Briar Group
Brigham & Women’s Hospital
Brighton House Rehab & Nursing
Bromberg & Sunstein
Burke Distributing
C&Z Transitions
Cambridge Housing Authority
Cambridge Savings Bank
Career Collaborative
Career Strategies, Inc.
Cask and Flagon
CBT Architects
Celebrities for Charity
Central Paper Products
Cerebral Palsy of MA
The Charles Hotel
The Charles Realty
Cheers Boston
Cheesecake Factory—Prudential Center
Chili’s Bar and Grill
Chipotle
City Sprouts
City Table
Cleanco
Club Monaco
Colonial Maintenance Company
Commonwealth Corporation
Commonwealth of Massachusetts
Complete Labor & Staffing G&S Lands
Constitution Inn
Copley Marriott Hotel
Cosi
Costco—Club Demonstrator
Craft Brewers Guild of Boston
Crown Uniform & Linen
Crowne Plaza Boston Woburn
CW Price
Day Pitney LLP
Defense Contract Management East
Defense Security Service
Delaware North Companies
Diamond Staffing
District Hall
Domino’s Pizza
Done Right Building Services
Dots
Downtown North Association
Dunkin Donuts (Canal Street & Causeway)
Eastern Bus Co.
East Meets West
Emmanuel Church
Equinox Fitness
Event Temps
Fairmont Copley Plaza
Family Dollar
Faulkner Hospital
Fidelity Charitable Giving Foundation
The Fireplace Restaurant
Flanders & Associates Inc.
Flight Services & Systems
FM Generator, Inc.
The Four’s Boston
31
FrancesRay Jules Salon
Frank Shaw Realty
Friend Street Hostel
GAP Factory
Global Protection Corp
GLSS
GMA Foundations
Good Life
Goodwin Proctor, LLP
Gordon Conwell Theological Seminary
Grafton Restaurant Group
Granary Tavern
The Grand Canal
Granite Links
Grants Management Associates
The Greatest Bar
GymIt
HarborCov
The Harp
Harpoon Beer Company
Harvard Business School
HealthSouth Braintree Rehab
Hemlock Ink
Higs Tickets
HMEA
Home Depot
Homewood Suites
Hope Restored Human Services
Hosteling International
Hotel Commonwealth
Hotel Marlowe
Human Resource Solutions
Hyatt—Cambridge
Hyatt Regency Boston
HYM Investments
IBEW Local 7
Innovative Promotional Concepts
Institute for Contemporary Art
Institute for Human Centered Design
Integral Resources
Internal Revenue Service
Jamaica Plain Neighborhood Development
Jeannette Neill Dance Studio
JetStream Ground Services, Inc.
Jewish Marketing Solutions
Jewish Vocational Services, Inc.
Joe’s American Bar and Grill
Kmart
KSM Staffing
LA Sports Club
Lambrian Construction
LAZ Ultimate Hospitality
Legal Marketing
Legal Seafoods
Lenox Hotel
Liberty Mutual
Long Trail Brewing Company
Lowe’s
The Lunch Box
Macy’s—Cambridgeside Galleria
Manpower
Marble Harbor Investment Counsel, LLC
Marriott Cambridge
Marshfield Country Club
Mass Coalition for Adult Education
Mass Eye & Ear Infirmary
32
Mass Law Reform Institute
Massachusetts General Hospital
Mayflower Brewery
McCormick & Schmick’s
McDonald’s
Melrose Wakefield Hospital
Merrill Lynch
Michael’s
Mija Cantina
MIT University
Mobius
Moody, Famiglietti & Andronico LLP
Multicultural Home Care, Inc.
Museum of Fine Arts
Myers & Chang
National Park Service
Natixis Global Asset Management
The Nature Conservancy
Navy Operational Support Center
NERL Diagnostics
The Nest Group
New England Board of Higher Education
New England Oil Lamp Services
NEWMOA
Newport Marriott
Newton Wellesley Hospital
Ninety-Nine Restaurants
Nine Zero Hotel
North Star
North Station Ice Cream
NSK Inc.
Omni Parker House
Onyx Hotel
Panera Bread
Panera Cares
Panorama Foods
Partners Healthcare Systems
Paul Revere House
Petit Robert Central Bistro
Pine Street Inn
Pitney Bowes
Plum Island Grille
Popeyes, Roxbury, MA
Porter’s Bar and Grill
Portsmouth Naval Shipyard
Power Promotional Products
Premier Painting
Priority Source Staffing
Proforma Printing and Promotions
Project Bread
Providers Council
Public House
Pucker Gallery
QinetiQ
Quest Cleaners
RAD Employment Services, Inc.
Rath Young and Pignatelli Law
Revere Hotel
The Ritz-Carlton Boston Common
Roche Bros.
Roof Repairs
The Ruby Room
Ruths Chris
Salvatore Capital Partners
Saugus Public Schools
Self Esteem Boston Educational Institute
Senior Bridge Family Companies
Service Source
Servisair
Shattuck Shelter
Shaughnessy-Kaplan Rehabilitation Hospital
Shaw’s Supermarkets
Signazon.com
Simplex Janitorial Supplies
Slacks & Co. Inc.
Sodexho
SourceAmerica
Spaulding Rehabilitation Hospital
St. Francis House
Staples
State Financial Services
State Street Corporation
STEP, Inc.
Stop & Shop
Stop Barbecue
Strata Pathology Services
Suffolk University
Sunstein Kahn Murphy & Timbers LLP
Swissport Ground Services
Tavern in the Square
Target
Tasty Burger
TD Banknorth Garden
TeamOps, LLC
Teatro
Tedeschi
TEI Biosciences
Thermo Fisher Scientific
Thomas P. O’Neill Building
Thompson LES New York
Till, Inc.
TLC Janitorial
Tremont 647
Trillium Asset Management
Trinity Financial
Tufts @ ARAMARK
Ultimate Cleaning
Unidine
United Builders Supply
United Service Companies (@ Hyatt)
United States Postal Service
Uno’s
U.S. Department of the Navy
Vanguard Parking
Vanguard Realty
Watermark
Waverider Communications
Wayne, Richard & Hurwitz LLP
Welch & Forbes LLC
West End Johnnies
West End Place
Westin Waterfront Hotel
Whole Foods Market
Woods-Mullen Shelter
Work Inc.
Working America
World Flight Services
WOW Medford
Wyndham Hotel-Beacon Hill
YCN Transportation
Financials
2009–2014 Total Revenue ($ millions)
160
140
120
100
80
60
70.1
73.5
88.8
97.5
130.0
141.0
2009
2010
2011
2012
2013
2014
40
20
The Honorable Charles E. Schumer, Senior United States Senator for New York, makes a special presentation
at Fedcap’s 2013 Celebration of Work Gala at Gotham Hall in Manhattan.
33
Leadership
Fedcap Board of Directors
Mark O’Donoghue, Chair
Diane Shaib, Vice Chair
Laurence Ach, Treasurer
Judy Bergtraum, Secretary
Peter Aschkenasy
Neeraj Bewtra
Phillip Caprio, Jr.
Paul Davis
Anoop Dhakad
David Edwards
Richard Fursland
Diana Glass
Felix Matos Rodriguez
Lynn Morgen-Friedman
Janice Oursler
Peter Panken
Gerald Prothro
Ken Raisler
Michael Rendel
Peter Samuels
Martha Sproule
Ann Thayer
Alan Towbin
Jeanne Townend
Michael M. Weinstein
Community Work Services
Board of Directors
Paul Davis, Chair
Robert Fawls, Vice Chair
Michael Brown, Treasurer
Robert Hurwitz, Esq., Clerk
Michael Bonen
Joseph Capalbo
Steve DaSalvo
Amy Donovan
Hannah Huke
Megan Page
James Ross
Oliver Spalding
Benson Willis
ReServe Board of Directors
Deborah Sale, Chair
Michael M. Weinstein, Treasurer
Alison Pavia, Secretary
Greg Farrell
Linda P. Fried
John A. Herrmann
David R. Jones
Kathleen Kelley
Jay B. Martin
Dan Reingold
Jack Rosenthal
Phyllis N. Segal
Herb Sturz
Lois Wagh
Solomon B. Watson, IV
Fedcap Executive Management
Christine McMahon, President & CEO
Joseph Giannetto, Chief Operating Officer
Lorrie Lutz, Chief Strategy Officer
Karen Wegmann, Chief Financial Officer
Jeannette Davila, EVP, Corporate Services
Our Board members are active and very committed.
CII
Community
Impact
Institute
a division of
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