Unified Meeting Deployment Guide 4.10.12

Transcription

Unified Meeting Deployment Guide 4.10.12
Unified Meeting 4.10.12
Deployment Guide
March 2011
Version 4.10.12
©2008 – 2011 The Teleconferencing Center. All rights reserved.
Trademarks: "Unified Meeting" is a trademark of The Teleconferencing Center. Other brands or
products are the trademarks or registered trademarks of their respective holders and should be
treated as such.
This is a controlled document owned and provided by The Teleconferencing Center for the
purposes of conferencing service evaluation and implementation. Distribution of this document is
limited to the stated purpose. Distribution outside of the receiving organization is strictly
forbidden, unless authorized by The Teleconferencing Center.
Table of Contents
Table of Contents
Table of Contents................................................................................................... i
Introduction ........................................................................................................... 1
Using Unified Meeting........................................................................................................................................1
What’s New in 4.10.12 .......................................................................................... 2
The Application ..................................................................................................... 4
Application Client................................................................................................................................................4
Browser Participant ............................................................................................................................................5
Browser Moderator ............................................................................................................................................6
Application Client vs. Browser Moderator and Browser Participant.................................................................6
Browser Moderator and Browser Participant on the iPhone............................................................................7
Calendar Integration ..........................................................................................................................................8
System Requirements ......................................................................................... 10
Network Configuration ........................................................................................ 12
Proxy Servers & Firewalls................................................................................................................................12
Latency .............................................................................................................................................................13
Bandwidth & Data Transfer .............................................................................................................................13
MIME Types Used by Unified Meeting ...........................................................................................................15
Remote Computing .........................................................................................................................................16
Pop-Up Blockers ..............................................................................................................................................17
iFrames and Dial Me Without Web .................................................................................................................17
Installation and Removal ..................................................................................... 19
Overview ..........................................................................................................................................................19
Getting the MSI Package ................................................................................................................................21
Pre-Deployment Checklist ...............................................................................................................................22
Installation Scenarios .......................................................................................................................................23
Interactive Installation.......................................................................................................................................24
Smart Installation..............................................................................................................................................30
Accessing Unified Meeting ..............................................................................................................................33
Removal ...........................................................................................................................................................34
Product Configuration ......................................................................................... 35
Personal Account Information .........................................................................................................................35
General.............................................................................................................................................................36
Meeting Security ..............................................................................................................................................37
Multimedia .......................................................................................................... 39
Unified Meeting Deployment Guide 4.10.12
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Table of Contents
Video ................................................................................................................................................................39
Audio Streaming ..............................................................................................................................................39
ActiveX................................................................................................................ 41
Multi-lingual Support ........................................................................................... 42
Integration with Groupware Applications ............................................................. 44
Outlook Calendar .............................................................................................................................................44
Notes Calendar ................................................................................................................................................45
Contacts Selection ...........................................................................................................................................49
Instant Messenger ...........................................................................................................................................49
Contact Us .......................................................................................................... 51
The Teleconferencing Center Worldwide .......................................................................................................51
Appendix A: Important Deployment Notes .......................................................... 52
Appendix B: List of Unified Meeting Files............................................................ 53
Appendix C: List of Unified Meeting Configuration Properties (users.ini) ............ 60
Unified Meeting Deployment Guide 4.10.12
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Introduction
Introduction
Using Unified Meeting
Hold interactive and productive virtual meetings from anywhere at any time with
remote participants directly from your desktop. Achieve complete and integrated
multimedia conferencing on a global level. Save both time and money by
avoiding costly business travel. Easy access to the user-friendly functionality of
Unified Meeting makes it an ideal solution to meet with colleagues and
customers both across the hall and across the world. The meetings are firewallfriendly so minimal IT support is required.
Functionality and Integration
Moderators can show any document on demand, present applications, deliver
animated PowerPoint presentations, and fully manage their audio conferences
online through the intuitive meeting interface. All sessions can be archived with
synchronized audio and web for later playback. Easy integration with business
applications for email, calendar, messaging, and presentation applications
ensure positive responses from everyone in a corporate environment; from
individual users to IT teams.
Security
The Teleconferencing Center R&D team has developed and deployed a secure
environment for its clients. Unified Meeting is secure by design, providing users
with high-level security throughout all phases of conferencing, presentation
storage, and collaboration. The Teleconferencing Center protects confidential
information and networked systems through access network and content
security. In addition to system guarantees of reliability and security, up-to-date
anti-virus and intrusion software continuously protect The Teleconferencing
Center networks and guarantee uninterrupted coverage. The Teleconferencing
Center also uses dependable, Tier 1 Internet Data Centers that deliver the
highest level of reliability.
Download the Unified Meeting Security white paper from
http://www.intercall.com/iumgo for more details.
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What’s New in 4.10.12
What’s New in 4.10.12
Desktop Client
•
Quick Start Meeting link
o A Quick Start Meeting link has been added to the sign-in confirmation
message.
•
Start Meeting Options
o Start a meeting from the Windows Start menu.
•
Presenter demote self
o Presenters are now able to demote themselves to participant status and
return control to the moderator via the Participants list.
•
Application Sharing zoom settings
o The default zoom level for application sharing has been set to auto-fit.
o User changes to zoom settings will be remembered for subsequent meetings.
•
Windows 7 64-bit support
o Windows 7 64-bit is now fully supported.
o Calendar integration for Office 64-bit is not included with this release
•
Participant View for moderators and presenters
o Moderators can now see a live image of what is being shown to participants.
o This image is displayed on the Participant View panel. The Participant View
panel can be enabled from the Meeting Options window.
•
Lecture Mute notifications removed
o The recurring Q&A Lecture Mute notification will no longer be shown when in
Q&A mode.
•
Automatic sign-in
o Automatic sign-in now uses a more robust method to check for server
connectivity.
•
Application sharing reconnect fix
o Application sharing will be restored for a moderator reconnecting to a
meeting after being disconnected during an application sharing session.
•
Significant improvements during poor network conditions recovery
o The Client’s ability to manage recovery due to network disconnections
including VPN session starts/ends.
•
Default names for restricted telephone numbers
o Audio participants with blocked telephone numbers will be listed as
"Participant x", where x is an incrementing integer.
•
Enhanced connection quality measurement
o The icon indicating network connection strength reflects network latency
precisely.
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What’s New in 4.10.12
o
The algorithm that measures network connection strength has been
improved.
Mobile
•
iPhone Presentation Share
o Moderators are now able to show previously uploaded presentations when
hosting a meeting on their iPhones.
o Slides must be uploaded via the Conference Manager (Internet Explorer 6.0 or
later is required).
•
iPad Presentation Share
o Moderators are now able to show previously uploaded presentations when
hosting a meeting on their iPads.
o Slides must be uploaded via the Conference Manager (Internet Explorer 6.0 or
later is required).
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The Application
The Application
Application Client
This is a Windows-based application that moderators and presenters must use.
Participants may use it to join a meeting if they wish. Depending on your role in
the meeting, your user interface will vary. But everybody’s application is installed
from the same MSI or EXE package.
Figure 1 - Application client with the moderator's interface.
The Unified Meeting Desktop Icon is a convenient way for you to manage your
meetings without the hassle of constantly logging into your account through your
browser. It allows you to execute the most common functions of Unified Meeting,
such as scheduling or starting a meeting.
Figure 2 - Options available when clicking the Unified Meeting Desktop Icon
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The Application
Application sharing controls
When application sharing, the shared area of the screen can be zoomed and
panned with the scroll wheel of your mouse. Use these controls to zoom and
pan:
Mouse wheel command
Action
Up
Pan down
Down
Pan up
Shift + Up
Pan left
Shift + Down
Pan right
Ctrl + Up
Zoom in
Ctrl + Down
Zoom out
Table 1 – Application sharing mouse wheel controls
Browser Participant
Participants who cannot or wish not to use the application client can join
meetings without downloading any permanent software onto their computers.
They can just use their browser instead. Using Ajax technology, Unified Meeting
downloads JavaScript and XML data objects to your computer and they run
completely within the browser environment. The Browser Participant can view all
presentations and application sharing sessions that the moderator sends.
Figure 3 - Browser Participant using Firefox
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The Application
Browser Moderator
Moderators who cannot or wish not to use the application client can moderate
meetings without downloading any permanent software onto their computers.
Like the Browser Participant, the Browser Moderator uses Ajax technology to
download JavaScript and XML data objects to your computer. The meeting can
be run completely from within the browser environment. See the System
Requirements section below for supported browsers.
See the table below for differences between moderating a meeting from the
Browser and moderating a meeting from the Application Client.
Figure 4 – Browser Moderator
Application Client vs. Browser Moderator and Browser
Participant
While using the browser to moderate or join a meeting can be more convenient,
there are features that you can only use if you are using the Application Client.
Table 2 below lists the differences in available features when joining a meeting
with the Application Client or with the Browser.
Table 3 lists the difference in available features when moderating a meeting with
the Application Client or with the Browser.
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The Application
Feature
Application
Client
Browser
Be promoted to presenter (have full control of
meeting content)
Y
N
Have meeting control granted to you (control
application(s) the moderator is sharing)
Y
Y
Join meeting from taskbar
Y
N
Use Desktop VoIP
Y
N
Broadcast and view video
Y
N
Participate in polls, surveys, and quizzes
Y
Y
Receive file transfers
Y
Y
Participate in chat
Y
Table 2 - Application Client vs. Browser features as participant
Y
* Application sharing is faster using the application client than using the
browser.
Feature
Application
Client
Browser
Dial Me and Dial Participant
Y
Y
Dismiss individual Audio and Web
Participants
Y
Y
Mute Unmute yourself and individual
Participants
Y
Y
Close and open the Meeting Room door
Y
Y
Management Chat and Chat Groups
Y
Y
Show Presentations
Y
N
Desktop and Application Sharing
Y
N
Promote to Presenter
Y
N
VoIP Support
Y
Table 3 - Application Client vs. Browser features as Moderator
N
Browser Moderator and Browser Participant on the iPhone
Meetings can be started and joined via the web application designed for Safari
on the iPhone. The iPhone web application requires iPhone OS 3.0 or later.
The dial-in voice connection option will automatically generate a sequence of
numbers and pauses that represent the dial-in telephone number and any
required meeting information. This sequence of numbers can be copied and
pasted directly into the iPhone dialer in order to quickly connect voice to the
meeting. This feature requires iPhone OS 3.1.2 or later in order to make use of
the iPhone’s native copy and paste feature.
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The Application
Calendar Integration
Unified Meeting has add-ins that can be integrated into your Outlook or Lotus
Notes calendar.
Outlook
There is only one button in the Unified Meeting Outlook add-in. Clicking it
populates the message with the invitation text.
Figure 4 - After one click, the invitation is ready to be sent
The meetings you schedule are automatically added to your calendar as well.
Lotus Notes
Unified Meeting’s Lotus Notes calendar integration is equally unobtrusive. A
single button in the toolbar that, when clicked, populates the invitation template in
the message body.
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The Application
Figure 5 – Notes form for schedulng Unified Meetings
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System Requirements
System Requirements
Moderators
Operating
*
System
Presenters/
Participants
(Application)
• Windows 2000 SP3, SP4
• Windows XP SP2, SP3
• Windows Vista
Participants
(Browser)
• Windows XP
SP2, SP3
• Windows Vista
• Windows 7
• Mac OS X 10.2
(Jaguar)
• Linux + kernel
2.2.14
CPU
• 800 MHz
RAM
• Memory requirement dependent on your operating system’s
memory requirements.
o 128 MB is the minimum
o 512 MB is recommended minimum for XP users
o 1 GB is recommended minimum for Vista and Windows 7
users
Disk Space
Required
• ~30 MB, excluding usage-dependent
storage, such as slide thumbnails,
contacts, invitation templates, and log
files.
N/A
Browser
• Internet Explorer 6.0 or later
• IE 6.0 or later
• Firefox 2.0 or
later
• Safari 3.0 or
later**
• JavaScript and session cookies enabled
Network
connection
• 56 kbps
Audio
• Touchtone telephone
If using Desktop VoIP, headset, or handset
connected to your PC
*
**
• 56 kbps
• 128 kbps if your meeting includes
broadcasting and receiving video
N/A
Limited support for Windows XP SP1
Safari on Windows is not supported
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System Requirements
Uploading
Presentations
• PowerPoint 2000 or
later
N/A
N/A
N/A
N/A
• Windows Messenger 4.7 N/A
or later
N/A
• PowerPoint 2007 users
must use “Convert
Slides to Images”
option
• Unicode presentations
must be uploaded using
“Convert Slides to
Images” option
iPhone
application
• iPhone OS 3.0 or later*
Calendar and
Contacts
Integration
• Outlook 2000 or later
• MS Exchange 2000,
2003, 2007
• Lotus Notes
6.0
6.5
7.0
8.0
8.5
Instant
Messenger
Integration
• MSN/Windows Live
Messenger 7.0 or later
• Lotus Sametime 6.5.1 or
later
• Microsoft Office
Communicator 2005 and
2007 R2
Viewing
Archives
• Internet Explorer 6.0 or later
• Windows Media Player 9 or later
• ACELP codec
Audio
Streaming
• Unified Meeting version 4.2 or later
• N/A
• IE 6 or later
• Windows Media Player 9 or later
• Speakers or headset connected
to PC
• Industry-standard webcam using Windows
WDM Image Capture win32 driver (correct
version needed for webcam)
Table 4- Minimum System Requirements
Video
*
N/A
iPhone OS 3.1.2 or later is required for copy and paste functionality into the dialer.
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Network Configuration
Network Configuration
This section discusses network considerations and recommended network
configurations when using Unified Meeting.
Proxy Servers & Firewalls
Domain Names
All the servers used by Unified Meeting are under these domains and their
cnames. If you add them to your proxy or firewall filters, then all traffic should
flow properly, regardless of subsequent changes to the Unified Meeting servers.
•
*.iconf.net
•
*.confarchives.com (in order to view archives)
•
*.conferencing.com
IP Addresses
If you cannot add the domains and their cnames listed above to your proxy or
firewall filter, you can add the list of IP addresses that Unified Meeting uses. This
list is confidential and is released only to customers who have signed a nondisclosure agreement. Contact your Technical Support representative for more
details.
Data Streams
Unified Meeting uses different types of data streams over the course of a
meeting.
•
Proprietary and XML data streams
•
HTTP methods (GET and POST)
Ensure that your content monitoring tools, anti-virus software, and other network
devices and software do not prevent Unified Meeting from transmitting and
receiving these data streams.
Authentication Proxy
If your organization uses an authentication proxy, then PCs behind the proxy that
use Internet Explorer 6 must have “Use HTTP 1.1 through proxy connections”
enabled.
Email and Spam Filtering
Email invitations, messages, and reminders for meetings scheduled from the
Conference Manager originate from an The Teleconferencing Center SMTP
server. They come from the address “[email protected]”.
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Network Configuration
If your company has spam filtering or other mechanisms that validate incoming
email, you may need to make an exception for this address within your filtering.
Email invitations for meetings scheduled from the Outlook Calendar control
originate from your local email server, with the meeting moderator’s email
address.
Ports
SSL
Meeting
TCP/port 80 (HTTP)
TCP/port 443 (HTTPS)
Non-SSL
Meeting
Hosted Archive
Playback
X
X
Audio
Streaming
X
UDP&TCP port
1755.(MMS)
Table 5 - Ports used by Unified Meeting
X
Desktop VoIP
In order for Desktop VoIP to find out which Unified Meeting server to use to carry
your VoIP call, the softphone queries a central server using UDP over port 5055.
If this port is unavailable it will use port 4050.
The actual voice traffic, which is 128-bit AES encrypted, uses protocols/ports in
this order: UDP/4050, TCP/4050, TCP/443, and TCP/80.
Latency
Unified Meeting uses a polling architecture that is susceptible to network latency.
All networking appliances should be configured to not introduce additional delay
for network packet transmission to Unified Meeting servers.
To measure your current latency to the servers, start up a meeting and double
click the green bars located in the bottom right hand corner of the application
window. A screen will pop up showing you the current measured latency between
the test computer and server.
Latency less than 100ms is optimal. Latency between 100ms and 200 ms should
provide reasonable response times and a stable meeting experience. Latency
greater than 200ms may potentially introduce delays that will degrade the
meeting experience.
Bandwidth & Data Transfer
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Network Configuration
Action
Application
Browser
Moderator start
meeting
~ 160 KB
N/A
Participant join
meeting
~ 100 KB
• ~ 1.76 MB (IE 6)
• ~ 1.70 MB (IE 7)
• ~ 1.66 KB (Firefox 2)
• See Note A on p. 10
for more details
Moderator shows
one slide
(several bullets,
~200 characters
of text, 3 small
images)
• ~ 20 KB
Participant
receives one
slide
(same specs)
• ~ 20 KB
• ~ 20 KB
• See Note C on page 13 for
more details
• See Note C on page
13 for more details
Moderator shows
one full screen of
application
sharing
(mostly solid
color screen)
• ~ 100 KB (moderator using
1280x1024 desktop)
N/A
Participant
receives one full
screen of
application
sharing
(same specs)
• ~ 90 KB (1280x1024)
• ~ 260 KB (1280x1024)
• ~ 55 KB (1024x768)
• ~ 155 KB (1024x768)
Moderator polls
the conference
server
~ 0.25 KB every 2 seconds
N/A
N/A
• See Note B on page 12 for
more details
• ~ 60 KB (1024x768)
Participant polls
~ 0.25 KB every 2 seconds
the conference
server
Table 6 – Data transfer for a Unified Meeting
~ 1KB every 10 seconds
Note A
•
Join meeting data is collected with gzip enabled. Amount of downloaded
data may increase by more than 100% if you do not request gzip. You
cannot request gzip for content data (slides and application sharing.)
•
If you’re using a proxy, you will need to enable “Use HTTP 1.1 through
proxy connections” in Internet Explorer 6 for the gzip request to be sent.
•
Difference in transfer can be attributed to fewer duplicate requests from
newer, more efficient, browsers.
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Network Configuration
•
Browser Participant data transfer can be broken down as follows:
Transfer type\Browser
IE 6
IE 7
Firefox
2
Requests
150
90
50
Responses (cachable in browser or proxy)
1350
1350
1350
Responses (non-cachable in browser or proxy)
260
260
260
Total
1760 1700
1660
Table 7 - Data Transfer Breakdown: All units in KB, all measurements approximate
Note B
•
There are negligible difference with different display resolutions
•
When starting a presentation, there is ~5 KB, plus ~1 KB per slide, of
overhead control data
•
Moderators preload the presentation files for the entire deck, at the lowest
uploaded resolution, when they start a presentation. A 40-slide deck, with
specs stated on the previous page, will download roughly 800 KB – 1 MB
when slide show begins.
•
Moderators receive presentation files for other resolutions as they are
requested during the meeting, one slide at a time.
•
Moderators preload all thumbnails when they start a presentation. Each
one ranges from ~ 5 KB for simple images to ~ 80+KB for complex ones
•
All presentations files are stored in the browser or proxy cache where
applicable, even when using the application client.
Note C
•
Participants receive presentation files as they are requested during the
meeting, one slide at a time.
•
All presentations files are stored in the browser or proxy cache where
applicable, even when using the application client.
MIME Types Used by Unified Meeting
•
text/html
•
text/plain
•
text/xml
•
text/richtext
•
image/gif
•
image/jpeg
•
application/octet-stream
•
application/x-zip-compressed
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Network Configuration
Users can also specify "accept-encoding: gzip", even if it is technically not a
MIME type.
If you are hosting Unified Meeting archives on your own Windows 2003 web
server, you need to add, in IIS,
•
.dat - application/octet-stream
•
.ath - image/gif
•
.shtml – text/html
as extensions/MIME types and enable server side includes for .shtml files.
Contact your support representative for more information on hosting Unified
Meeting archives using IIS 6/Windows 2003.
Remote Computing
Unified Meeting is designed for local use. That means you
•
install the application on the local PC
•
copy files necessary for running meetings to the local hard drive
•
use the local CPU for processing
•
store your preferences and login credentials on the local file system
(users.ini)
That’s why there is no direct support for Unified Meeting on remote computing
environments. That is also why Unified Meeting does not support roaming
profiles.
However, some organizations have had varying degrees of success in using
Unified Meeting on remote computing environments such as Citrix and Terminal
Services. The core features of Unified Meeting, such as scheduling and starting
meetings from the browser, may still work. But inevitably some functionality is
reduced or otherwise unavailable.
•
Users may hold or schedule meetings in the wrong account
After it starts, the Unified Meeting Desktop Icon signs in using the first set
of login credentials it receives. Subsequent users who connect to the same
application server will be using the first account unless the user explicitly
signs out, and then signs back in with a different account. It is
recommended you do not install the Unified Meeting Desktop Icon when
you deploy the Unified Meeting software.
The Unified Meeting Desktop Icon is a prerequisite for using the Outlook
add-in. If you’ve chosen to not deploy the Desktop Icon, do not deploy the
Outlook add-in.
•
Troubleshooting using log files may be difficult
If there are simultaneous meetings in multiple accounts, the log output from
one meeting will be intermixed with the output from all the others, making
the log file difficult to interpret.
•
Application sharing is limited
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Network Configuration
In a remote computing environment, the different applications that are
available to the client are often hosted across several application servers.
For example, the word processing application may be hosted on server A
while the spreadsheet application is hosted on server B. This is completely
transparent to the user.
Only applications that are hosted on the same application server as Unified
Meeting are available to be shared. Continuing with the earlier example,
this means if Unified Meeting is hosted on server A, then the user can
share the word processing application, but cannot share the spreadsheet
application.
•
Preferences may not be saved properly
Since preferences are stored on the local file system in users.ini, all
moderators who use this shared profile are editing the same set of
preferences. A saved preference can easily be overridden by the next
moderator.
Pop-Up Blockers
Some pop-up blockers may potentially obstruct certain features of Unified
Meeting. For example, surveys and quizzes are not available if the window that
contains them does not open. Browser participants who need help from
Customer Support may also need to have pop-up blockers disabled so the
support representative can collect the necessary log files for troubleshooting.
Most of the popular pop-up blockers do not interfere with Unified Meeting.
However, if you find that your pop-up blocker is affecting the Unified Meeting’s
functions, you can hold down the ‘Ctrl’ key when clicking the web link to permit
the pop-up window to open.
iFrames and Dial Me Without Web
Dial Me Without Web allows Participants in the waiting room to connect audio
before a web meeting has been started by the Moderator. iFrames must be
enabled in the browser to use the Dial Me Without Web feature.
Enabling iFrames in Internet Explorer 6.0 or later
To enable iFrames in Internet Explorer 6.0 or later, complete these steps:
1. Click Tools > Internet Options.
2. On the Security tab, select the Internet icon, then click Custom
Level.
3. Scroll down to Launching programs and files in an IFRAME and
make sure that this value is set to Prompt.
4. Click OK, and click OK again.
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Network Configuration
Note:
Users will be prompted to continue by the browser before each use. This
can be avoided by setting Launching programs and files in an
IFRAME to Enable instead of Prompt. However, because this will apply
to all sites visited by the browser, this is a security risk and is not
recommended.
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Installation and Removal
Installation and Removal
Overview
Local storage
•
During installation, the application creates the file users.ini and writes to
properties in it.
•
users.ini can be found in %appdata%\Meeting Center\
where %appdata% is the Application Data path on Windows XP/Vista/7
•
Property names in users.ini are case sensitive.
File Size
•
MeetingCenter.msi is about 10 MB. MeetingCenter.exe is about 14 MB.
MeetingCenter.cab is about 8.5 MB
Log Files
Application Client
•
Logging is enabled by default.
•
The application client stores log files under
%appdata%\Meeting Center\LogFiles
where %appdata% is the Application Data path on Windows XP/Vista/7
•
As many as six files are generated each day the application is used.
Log type
Filename convention
Purpose
Application
mcApp<mmddyy>.log
High level configuration,
operational, and event
log
Transport
mcTransport<mmddyy>.log
Low level traffic log
Application
Sharing
mcAthena<mmddyy>.log
Appsharing session and
activity log
Application
Sharing Engine
mcAthEngine<mmddyy>.log
Appsharing engine
status log
Video
mcVideo<mmddyy>.log
Video traffic log
Crash
mcApp_CRASH<mmddyy>.log
Call stack output in the
event of a crash
Table 8 – Unified Meeting application client log files
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Installation and Removal
•
There may be more than one of each log each day. The files have a
numeric suffix (_1, _2, and so on) appended to the file names. Each set of
files with the same suffix corresponds to the same session.
Note: Log files are only differentiated with this suffix if there are
simultaneous Unified Meeting sessions.
Note: Log files from previous day are zipped in order to conserve disk
space on user’s computer.
Browser Participant and Browser Moderator
•
Logs for Browser Participants and Browser Moderators are not stored
locally. They are generated dynamically in a pop-up window and can be
copied and pasted into a text editor.
Outlook Calendar Add-in
•
Logging disabled by default.
•
You can enable it by adding the string value
LogFile=<path and file name> under the [Calendar] section in users.ini.
•
There is only one log file. Log entries are cumulative.
Enterprise Contacts Control
•
Logging disabled by default.
•
You can enable it by adding the string value
LogFile=<path and file name> under the [Contacts] section in users.ini.
•
There is only one log file. It writes over itself every time you use the control.
Unified Meeting Desktop Icon
•
Logging disabled by default.
•
You can enable it by adding the string value
LogFile=<path and file name> under the [MeetingLauncher] section in
users.ini.
•
There is only one log file. Log entries are cumulative.
Smart Install
•
Logging disabled by default
•
You can enable it by adding the string value
logfile=<path and file name>
to the registry key
HKCU\SOFTWARE\Genesys Conferencing\MeetingInstaller
•
There is only one log file. Log entries are cumulative.
•
Only logs cab file extraction
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Meeting Start
•
Logging disabled by default
•
You can enable it by adding the string value
TraceStartup=<path and file name> under the [MeetingClient] section of
users.ini.
•
There is only one log file. Log entries are cumulative within the same day,
but writes over itself the next day you use Unified Meeting.
Getting the MSI Package
To install Unified Meeting, the first step is to download the Microsoft Installer
(MSI) package.
1. Go to www.intercall.com/iumgo
2. Click on the link for the .msi package
3. Save the MSI package
Figure 6 – MSI link on www.intercall.com/iumgo
The Unified Meeting installation package is also available as an executable. Click
the that link to download it.
Other resources available on this page include Unified Meeting Overview and a
User Guide.
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Pre-Deployment Checklist
Before rolling out Unified Meeting to users at your organization, please take a
few moments to complete this questionnaire. Your answers will help The
Teleconferencing Center develop a deployment plan that will ensure a smooth
and uneventful rollout.
Environment
These questions concern the environment in which you will deploy Unified
Meeting.
•
Is this a new installation or an upgrade to an existing installation? If this is
an upgrade, what was the previously installed version?
•
Is this a locked down environment where users cannot install applications?
•
Do users have permission to change browser settings?
•
Does your environment support user-based login scripts?
•
Do the user settings reset on a regular basis?
•
Are there other permission-related issues, not covered by the above
questions, which may affect rolling out Unified Meeting?
Modification
This section highlights some of the things you may need to change in order for
Unified Meeting to work in your environment. It also lists some of the things you
may want to change in order for Unified Meeting to meet your requirements.
Depending on how you deploy the MSI package, you can change these things
through an MST file or as msiexec properties.
•
Install Outlook add-in?
•
Show Unified Meeting Desktop Icon?
Access Method
This section asks how your users are going to get and install Unified Meeting.
•
What is your organization’s upgrade policy?
•
How will your users obtain the install package?
Individual Download
•
What date will the client install be available for moderators to install?
•
Will it be available to everyone company-wide or only to moderators that
are being set-up with a Unified Meeting Account?
The Teleconferencing Center recommends making the package available
company-wide, as participants who join meetings internally will have a
superior meeting experience if they also have the client installed.
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Push the MSI Package
•
What content distribution software do you use?
•
What date is the package being deployed?
•
Will it be pushed company-wide or only to moderators that are being set-up
with a Unified Meeting Account?
The Teleconferencing Center recommends deploying company-wide, as
participants who join meetings internally will have a superior meeting
experience if they also have the client installed.
Installation Scenarios
Base Scenario 1
Environment
• Users have local administrator rights for installation
Installation
• Users can download the software from either the Conference
Manager or a custom link on their intranet
• Users can execute directly the downloaded MSI or EXE with
no special parameter requirements on the command line
• Do not install in quiet mode
• Users must enter their meeting numbers and PINs when
prompted during the interactive installation mode
Special
None
Steps
Table 9 - Elements of base scenario 1
Base Scenario 2
Environment
• Users do not have local administrator rights for installation
Installation
• You (IT department) push the software to all required
desktops
• You can use different content distribution software, such as
Group Policy with Active Directory, Marimba, or SMS
• You can download the software from
http://www.intercall.com/iumgo
• Your content distribution software must be configured to
install the MSI without first removing the old version. The
supplied MSI will handle all upgrade steps.
• Use command line
msiexec /I “MeetingCenter.msi” /quiet
• The next time users log in to their computers, they must sign
in to the Unified Meeting Desktop Icon
Table 10 - Elements of base scenario 2
Special
Steps
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Variations
If your requirements deviate from the typical install, you can take them into
account with these variations.
Variation
Not
Installing
Unified
Meeting
Desktop
Icon
Base Scenario 1
The Unified Meeting Desktop Icon is a prerequisite for using
the Outlook integration and Notes integration. If you do not
install the Desktop Icon, you cannot use calendar
integration with either product.
You cannot exclude the
Unified Meeting Desktop Icon
from the taskbar using the
interactive installation.
Use this command instead
msiexec /i
“MeetingCenter.msi”
ADDLOCAL=ALL REMOVE=
”MeetingLauncher,Meeti
ngCalendar
Not
installing
Outlook
Add-in
Base Scenario 2
Use the command
msiexec /i
“MeetingCenter.msi”
ADDLOCAL=ALL
REMOVE=”MeetingLauncher
,MeetingCalendar”
/quiet
The Unified Meeting Outlook add-in is a standalone feature.
You can choose to not install it if you wish.
During the interactive
Use the command
installation, when prompted
msiexec /i
for which tools you want to
“MeetingCenter.msi”
install, clear the checkmark
for the Outlook Calendar Tool ADDLOCAL=ALL
REMOVE=”MeetingCalendar
to exclude it from the
” /quiet
installation.
Table 11 - List of variations from base and their solutions
Install and Uninstall via Content Distribution Software
The Unified Meeting MSI package is compatible with content distribution software
from many vendors. Given the variety of content distribution software in the
marketplace, this document does not attempt to itemize the steps you need to
deploy an MSI under each one. Instead, having learned in the previous section
about some of the properties you can edit, you can use that information to roll out
or roll back the Unified Meeting MSI package using the distribution software at
your organization.
Interactive Installation
The simplest way to install the Unified Meeting application client is to do so
interactively. Users in your organization who have admin rights to install
applications can follow these steps.
Note: It is recommended you exit Outlook before installing Unified Meeting.
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From the Conference Manager
1. Go to the Tools page from the Setup menu item on the toolbar on the left.
2. Click the ‘Install Unified Meeting’ link.
3. Click ‘Run’ when prompted to install Unified Meeting. An EXE package is
downloaded to a temporary folder, and the Windows Installer wizard will
automatically start the installation setup.
Figure 7 - Download Unified Meeting client from Tools page.
Installation Steps
1. This is a security warning when you initiate installation setup.
Figure 8 - Open File Security Warning
Click ‘Run’ to continue.
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2. This is the End User License Agreement.
Figure 9 - End User License Agreement
Select ‘I accept the terms …’ and click ‘Next’ to continue.
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3. This is the InstallShield Wizard Role/Account/Destination Folder screen.
Figure 10 - InstallShield Wizard Role/Account/Destination Folder screen with
role=participant
From here you can
•
Select your meeting role:
If you are a participant, select that radio button.
If you are a moderator, select that radio button and enter your
User Login and Password in the appropriate boxes.
Figure 11 - InstallShield Wizard Role/Account/Destination Folder screen with
role=moderator
•
Choose whether to install the Outlook Calendar tool.
•
Choose whether to install the Lotus Notes Calendar tool.
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•
Change the install location: You can change the install location by
clicking the ‘Browse…’ button.
Figure 12 - InstallShield Change Destination screen
Unified Meeting must be installed on the local hard disk. It is recommended
you accept the default location.
Click ‘OK’ to return to the InstallShield Wizard Role/Account/Destination
Folder screen
Click ‘Next’ to continue.
The Installer will verify that it is a valid User Login. You must be connected to
the Internet for the verification to take place. If the User Login and/or
Password are incorrect, you will get an error message.
Figure 13 - Incorrect User Login and/or Password dialog box
And you will be prompted to re-enter them.
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Installation and Removal
4. Installation is in progress.
Figure 14 - InstallShield Wizard Installation in Progress screen
5. When it is finished the InstallShield Wizard Installation Completed window
appears.
Figure 15 - InstallShield Wizard installation completed screen
Choose whether to sign in to Unified Meeting (if applicable).
If you installed as a participant, you will not be prompted to sign in to Unified
Meeting.
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Figure 16 - InstallShield Wizard installation completed screen for participants
Click ‘Finish’ to complete the installation.
Smart Installation
Targeted to users who do not have administrative privileges on the local
machine, or those who do not know whether they have admin privileges, Smart
Install is an installer that can determine what the local privileges are and proceed
with the installation accordingly.
Moderators who do not have the application client will encounter the Smart
Installer in the Conference Manager when they try to start a meeting. The Smart
Installer comes in the form of a browser plugin and an .exe file. Depending on the
browser used, the plugin will be an Active X control (Internet Explorer), or an XPI
add-on (Firefox).
Smart Installation with Internet Explorer
When a Moderator uses Internet Explorer to start an ad hoc meeting in the
Conference Manager from a machine that does not have the Application
Installed, the option to install the meeting application or moderate using the
browser will be presented. Selecting the install option will open the following
screen:
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Figure 17 - Downloading smart installer from Conference Manager
From here, the user may click the warning bar at the top of the page to install the
Application Client via ActiveX, or click the link to download and run the .exe
installer.
If the user downloads the .exe file, it has the naming convention
0_Y_BA_CC_MN_MeetingCenter.exe, where
•
0 = serverID.
•
Y = role in meeting. If you are a moderator, Y = m.
•
BA = Billing account ID
•
CC = Country code
•
MN = Meeting number.
If UAC is enabled on a Vista PC, the user may not be able to execute the
installer directly. The user will have to save the installer locally and then run it.
When the Smart Installer is invoked, this prompt appears:
Figure 18 - Invoking Smart Installer
Smart Installation with Firefox
When a Moderator uses Firefox to start a meeting from the Conference Manager
on a machine that does not have the XPI add-on installed, they will be given the
option to install the meeting application or moderate using the browser. Clicking
the install option will bring up the following screen:
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Figure 19 – XPI add-on installation
From here, the user may click the button on the information bar at the top of the
page to install the XPI add-on, or click the link to download and run the .exe
installer.
If the user chooses to install the XPI add-on, they must restart Firefox, sign in to
the Conference Manager, and click the install option again. The XPI add-on will
launch the application install from there.
If the user chooses to download the .exe file, it has the naming convention
0_Y_BA_CC_MN_MeetingCenter.exe, where
•
0 = serverID.
•
Y = role in meeting. If you are a moderator, Y = m.
•
BA = Billing account ID
•
CC = Country code
•
MN = Meeting number.
If UAC is enabled on a Vista PC, the user may not be able to execute the
installer directly. The user will have to save the installer locally and then run it.
Local Admin Rights
Moderators Do Not Have Them
When the Smart Installer is executed, the file MeetingCenter.cab is downloaded
to C:\Meeting Center\ and extracted there. This cab file contains a ‘lite’ version of
the application client. This lite version has all the same features as the full
version except for
•
Calendar integration (Outlook and Notes)
•
Unified Meeting Desktop Icon
•
Check for updates
If the user cannot write to the root of C:\, the installer will try to write to the
application folder (%appdata%) and C:\temp.
There are no Start Menu items.
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Moderators Do Have Them
When the Smart Installer is executed, the file MeetingCenter.msi is downloaded
to C:\Program Files\Unified Meeting\ and the msi file is launched from there. The
user then proceeds with the steps outlined in the Interactive Installation section
on page 25.
Entry from Calendar Integration
Occasionally moderators may be away from their computer and need to start a
previously scheduled meeting from a computer which does not have Unified
Meeting installed. In this case, if these moderators can still access their calendar
entry, they can take advantage of Smart Install, then install and start that meeting
from there.
The join link in the calendar entry directs the moderator to the start_meeting.asp
page.
Figure 20 - start_meeting.asp page
Click the “I want to start this meeting as Moderator” link will lead the moderator to
the Install Unified Meeting page in fig. 19, but without the frame.The moderator
can proceed to initiate Smart Install from there using the same steps.
Accessing Unified Meeting
If the interactive or MSI push installation is successful, Unified Meeting will be
accessible from the Start menu.
If Unified Meeting is successfully pushed to your users, they need to log off from
the PC and log back on in order to see and access Unified Meeting.
Figure 21 - Accessing Unified Meeting from the Start menu.
You can also access it from the taskbar notification area by clicking the Unified
Meeting Desktop Icon.
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Installation and Removal
Figure 22 – Accessing the Unified Meeting menu from the taskbar
If Unified Meeting is successfully pushed to your users, they will see a prompt to
sign in. They can use Unified Meeting after they sign in.
Moderators always need to be signed in to Unified Meeting before they can use
it.
Before moderators can use the Outlook add-in for the first time, they must sign in
to Unified Meeting. This encrypts and stores the login and password in users.ini.
After that, they can use the Outlook add-in regardless of whether they are signed
in to Unified Meeting or not.
Moderators who install the lite application by extracting the .cab file do not get
the Unified Meeting Desktop Icon and so cannot sign in from there.
Removal
Version 4.x
Uninstalling Unified Meeting 4.x is very simple. For regular installations, go to
Start Menu | Programs | Unified Meeting | Uninstall Unified Meeting.
If the user extracted the .cab file and installed the lite client, go to Add/Remove
Programs and select Unified Meeting for removal.
After the uninstall, verify theses items are removed.
•
%appdata%\Meeting Center\
•
C:\Program Files\Unified Meeting
•
HKCU\Software\Genesys Conferencing
•
HKLM\Software\Genesys Conferencing
•
C:\WINDOWS\Downloaded Program Files\mcInstall. You may need to
unregister the dll before it can be removed.
If your users require assistance from The Teleconferencing Center technical
support, they should back up their log files before uninstalling. Otherwise the log
files will be deleted during the uninstall. These files will help the support
representative troubleshoot their problems.
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Product Configuration
Product Configuration
After Unified Meeting is installed on the end users’ desktop, they need to
configure some settings in the Conference Manager. This will ensure Unified
Meeting’s behavior meets their needs and expectations.
They do this by going to the Preferences section. There are three tabs in that
section.
After the moderators have configured the Unified Meeting to suit their needs,
they need to click the ‘Save’ button at the bottom of the page for the settings to
take effect.
Personal Account Information
This section consists of basic account information.
Figure 23 - Personal Account Information tab in the Preferences section.
Setting
Description
First Name
Moderator’s first name. Used with moderator’s last name
when sending invitations so participants know who invited
them. Field can not be modified.
Last Name
Moderator’s last name. Used with moderator’s first name
when sending invitations so participants know who invited
them. Field can not be modified.
Email Address
Moderator’s email address. Used when Unified Meeting
sends archive and presentation notifications. Field can not
be modified.
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Product Configuration
Display Name
The meeting moderator’s name as displayed during the
meeting. If blank, Unified Meeting will use the moderator’s
first name concatenated with last name
Country/Region
Used when Unified Meeting dials the moderator. She can
select a different region during the meeting if she is not in
the country or region stated in her Preferences.
Business Phone
If set as the primary phone number, it is used when Unified
Meeting dials the moderator. He can enter a different
phone number during the meeting if he is using a different
one from the one stated in his Preferences
Mobile Phone
Home Phone
Time Zone
Used in invitations so participants in different time zones
will know when the meeting is starting. If left blank the time
on the invitation is GMT.
Table 12 - Fields in the Personal Account Information tab
General
These settings determine several of the default behaviors for Unified Meeting.
Depending on your organization’s requirements, not all options may be available.
For example, if you request that all your users cannot use video, then the video
option will not be available in the Preferences section. It will be off and cannot be
turned on.
Figure 24 - Fields in the General tab in the Preferences section.
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Product Configuration
Setting
Description
Allow VoIP access to all
Meetings
For VoIP-capable accounts, enabling this check box
allows attendees to use Desktop VoIP to join the
audio portion of a meeting.
This setting cannot be overridden on a per meeting
basis.
Allow dial out to
Moderator upon web
meeting entry
For dialout-capable accounts, enabling this check
box allows the moderator to choose to have Unified
Meeting call the Moderator when the web portion of
the meeting starts.
Allow Participants to dial
out to themselves upon
web meeting entry
For dialout-capable accounts, enabling this check
box allows participants to choose to have Unified
Meeting call them when they enter the web portion
of the meeting.
Table 13 - Fields in the General tab
Meeting Security
These fields determine the default behavior of Unified Meeting with respect to
security measures.
Depending on your organization’s requirements, not all options may be available.
For example, if you request that all your meetings use SSL, then the SSL option
will not be available in the Preferences section. It will be on and cannot be turned
off.
Figure 25 - Fields in the Meeting Security tab in the Preferences section.
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Product Configuration
Setting
Participant
Identification
Description
If checked, Unified Meeting will assign a unique 5digit Participant ID code to each web participant.
Unified Meeting will use this code to provide a unified
web and audio presence for each participant.
This setting can be overridden on a per meeting basis
if it’s available.
Enable Secure Data
Transmission(SSL)
If checked, Unified Meeting will use SSL encryption to
transmit content during the meeting
This setting can be overridden on a per meeting basis
if it’s available.
Table 14 - Fields in the Meeting Security tab
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Multimedia
Multimedia
Video
Unified Meeting has a video feature that allows moderators, presenters, and
participants alike to broadcast video. In order to use video, they need an
industry-standard webcam using Windows WDM Image Capture win32 driver
(correct version needed for webcam.)
In addition, moderators must have a Unified Meeting account that is video
enabled.
Unified Meeting uses a proprietary technology for its video streaming. Instead of
using a codec to encode the data, Unified Meeting sends jpeg files at a rate of 3
frames per second.
The default resolution for video is 160px x 120px. This resolution is optimized for
speed. The moderator can optimize the quality instead and show a 320 x 240
stream. The higher quality video stream uses just over 200kbps. The faster video
stream uses a quarter of that at just over 50 kbps.
If your bandwidth is limited, the improved quality will come at the expense of
speed. But if you have sufficient bandwidth to accommodate a 200kbps stream
(in addition to other meeting data), there will be no degradation in video quality or
the overall meeting experience.
The moderator can choose the video quality from the Meeting Options window
during a meeting.
Figure 26 - Video options
There is a known issue where the Microsoft Lifecam NX-6000 does not work with
the Unified Meeting video feature.
Audio Streaming
Moderators can choose to broadcast the audio portion of their meeting in a live
audio stream that participants can hear on their PC speakers or headsets instead
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Multimedia
of the telephone. This is one-way audio communication, i.e. participants listening
to the audio stream cannot speak and be heard in the meeting.
In order to use audio streaming, moderators must have a Unified Meeting
account that is streaming enabled, and they must choose the streaming option
before they begin the meeting.
The moderator uses the telephone or VoIP as usual, and an The
Teleconferencing Center server encodes the sound into an audio stream using
WMA 9. The audio stream is encoded at 8kbps, 11Mhz, mono CBR with a script
stream at 3.072 kbps and roughly 3kbps of overhead. The total bandwidth used
is 14.09 kbps (14088bps).
The Unified Meeting audio stream uses the MMS protocol. Its default port is
UDP/TCP 1755.
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ActiveX
ActiveX
Unified Meeting does not use ActiveX technology. The application client is a
standalone native application, while the Browser Participant does not use any
plug-ins
However, there are other areas that use ActiveX controls.
Meeting Start
When moderators and participants are, respectively, starting and joining
meetings with the application client, they use an ActiveX control. The startup
process calls a web page that in turn calls the control clientlaunchpad.dll.
Enterprise Contacts Control
The Enterprise Contacts Control is an ActiveX control. mcContacts.dll is the file
name. It is used in the Conference Manager and the application client itself. For
more information see page 45.
Archive Playback
The Unified Meeting Archive Player uses the ActiveX control wmp.dll to use
Windows Media Player to play the audio portion of an archive from the browser.
Audio Streaming
The Unified Meeting Browser Participant uses the ActiveX control wmp.dll to use
Windows Media Player to play the audio stream from the browser.
Smart Install
For moderators with admin privileges and have to use the scaled down
application via smart install, they can choose to download an ActiveX control,
mcInstall.dll, to install it.
Webtours
Webtours are conducted by the ActiveX control astbrowserquery.ocx. Webtours
allow the moderator to “bring” participants to a website during a meeting by
displaying it on their screens. They can then explore the website within the
meeting client or the browser.
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Multi-lingual Support
Multi-lingual Support
Unified Meeting supports the following languages.
•
Dutch
•
English
•
French
•
German
•
Italian
•
Portuguese
•
Spanish
•
Swedish
•
Chinese (Simplified)
•
Chinese (Traditional)
•
Japanese
In order to see the Conference Manager and the login pages in one of the ten
supported languages, you will need to set your browser to use that language.
Figure 27 - Setting the lanugage in Internet Explorer
In order to see the application client in one of the ten supported languages, you
will need to
•
Set your browser to use that language
•
For the three Asian languages, you need to install files for East Asian
languages. Go to Control Panel | Regional (and Language) Settings
In order to see the Unified Meeting Desktop Icon in one of the ten supported
languages, you will need to
•
Set your Desktop Icon to use that language
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Multi-lingual Support
•
For the three Asian languages, you need to install files for East Asian
languages. Go to Control Panel | Regional (and Language) Settings
In the application and the Desktop Icon, if you do not have the East Asian
languages installed, you will see little squares instead of the proper Asian
character.
Figure 28 – Unified Meeting Desktop Icon options
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Integration with Groupware Applications
Integration with Groupware Applications
In order to get the most out of Unified Meeting, the application client includes
several features that extend the Unified Meeting’s capabilities. When you use
these features, they can make you more productive and save you time.
The Unified Meeting Desktop Icon is a prerequisite for using the Outlook
integration and Notes integration. If you do not install the Desktop Icon, you
cannot use calendar integration for either product.
Outlook Calendar
Unified Meeting has an Outlook add-in that seamlessly and inconspicuously
integrates with your Outlook email client. This means that it is there when you
need it but does not get in your way when you don’t need it.
Figure 29 - An entry under the 'Help' menu is the only hint that the add-in is installed in
the Inbox view.
The one button that is available in the New Meeting Request view automatically
populates the invitation with all the pertinent information. There are no forms,
MAPI connections, or HTTP requests to contend with. Instead you just see
exactly what the invitation contains, and you can make additions and changes as
needed.
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Figure 30 - Clicking the 'Unified Meeting' button will automatically populate the
message with invitation text in the language you choose.
The new add-in supports offline scheduling. That means you can schedule a
meeting, and have it added to your calendar, when you are not connected to the
Internet. However, the invitations will stay in your Outbox and not be sent until
you connect to your Exchange server. And you can only start or join a meeting
when you’re connected to the Internet.
Notes Calendar
The Teleconferencing Center has an add-on that integrates the Lotus Notes
calendar to Unified Meeting. This add-on works with Lotus Notes to enable users
to schedule, start, and join meetings quickly and easily, without opening the
Unified Meeting website.
Due to a Notes limitation, moderators’ invitations do not allow hotlinks. You have
to copy and paste the URL into your browser.
New Email Template
Before people can begin using Lotus Notes to add information about Unified
Meetings, they need to migrate to a new email template.
Customized Toolkit
The Teleconferencing Center distributes a toolkit template called
mc_mail_toolkit.ntf which contains the Unified Meeting add-on only.
Administrators are responsible for adding the add-on to their company’s mail.
You need to integrate this toolkit template into your Lotus Notes mail template
before the users can begin using Lotus Notes to add information about Unified
Meeting meetings.
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Steps:
1. In Lotus Domino Designer, open your Lotus Notes mail template and the
provided toolkit template, mc_mail_toolkit.ntf.
2. Copy the design elements from the provided toolkit template,
mc_mail_toolkit.ntf, to your Lotus Notes mail template by completing
these steps:
a. In the mc_mail_toolkit.ntf template, expand Shared Code >
Subforms in the toolkit.
b. Right click MC_Main and select Copy from the context menu.
c.
In the Lotus Notes mail template, expand Shared Code >
Subforms.
d. Right click anywhere and select Paste from the context menu.
e. You will see that a new form named MC_Main has been added.
3. In the Lotus Notes mail template, expand Forms.
4. Locate _Calendar Entry (Alias Appointment) and double click it.
5. Scroll down and click on the cell under Category.
Figure 31 - Inserting MC_Main Subform - Category
6. At Lotus Domino Designer Fields Selection, select Create > Resource >
Insert Subform > MC_Main as shown in Figure 33 and Figure 34.
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Figure 32 - Inserting MC_Main Subform
Figure 33 - Inserting MC_Main Subform – Selecting the Subform
7. Fields will appear on the template as shown in Figure 35.
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Figure 34 - Inserted MC_Main Subform
8. Click Save to save the changes.
The necessary email templates and toolkit are not included in the Unified
Meeting .msi package. Instead, you can download them from
http://content.conferencing.com/install/installnotestemplate.html. For more
information on how to apply this solution to your environment, contact your
account manager.
If your copy of Notes is in one of the eleven languages that Unified Meeting
supports, your invitation text will be in that language. I.e. if you use English
Outlook, you cannot use the Add-In to automatically populate your invitation with
Spanish text.
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Contacts Selection
Unified Meeting has a contacts selection tool called the Enterprise Contacts
Control. It allows you to invite participants from your Outlook, Lotus Notes, or
Unified Meeting address books when you schedule a meeting from the
Conference Manager.
Figure 35 - Contacts Selection control
It is an ActiveX control embedded in a “container”, in this case the Conference
Manager page. When the control starts, it checks for several things.
•
If Outlook is installed, it opens the Outlook msgstore via MAPI and loads
the contact information.
•
If Lotus Notes is installed, it opens the Notes database(s) via the Lotus
Notes COM object and loads the contact information.
•
It checks the Unified Meeting address book and loads the contact
information in it to a custom folder called Unified Meeting Contacts.
Once all the contacts are loaded, the control manages them as though they are
acquired directly from Outlook, Notes, or the Unified Meeting address book. The
control makes no distinction between them when it passes them to the container.
Instant Messenger
A key feature of Unified Meeting is its integration with different instant messaging
applications.
•
Windows Messenger
•
MSN/Windows Live Messenger
•
Office Communicator
Unified Meeting Deployment Guide 4.10.12
49
Integration with Groupware Applications
•
Lotus Sametime
You can invite, via IM or email, participants to join a meeting you start
spontaneously and for which you haven’t send any invitations.
In order for Sametime integration to work properly, you may need to enter the
host name, community port, user ID, and password in the Unified Meeting
options. Sametime uses 1533 as the default community port. Yours may be
different.
Unified Meeting Deployment Guide 4.10.12
50
Contact Us
Contact Us
Thank you for your interest in Unified Meeting. We'd like to hear from you. And
we're here to help.
The Teleconferencing Center Worldwide
The Teleconferencing Center is a leading provider of integrated web, audio, and
video conferencing services to thousands of organizations worldwide, including
more than 200 of the Fortune Global 500. Our services are designed to meet the
full range of communication needs within the large enterprise, from collaborative
team meetings to high-profile online events.
The Teleconferencing Center’s product, Unified Meeting, provides a singleplatform multimedia conferencing solution that is easy to use and available on
demand. With offices in more than 20 countries across North America, Europe
and Asia Pacific, The Teleconferencing Center offers an unmatched global
presence and strong local support.
To contact us, go to The Teleconferencing Center website at
www.intercall.com.To contact Technical Support, go to www.intercall.com/iumgo
or email [email protected].
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51
Appendix A: Important Deployment Notes
Appendix A: Important Deployment Notes
MSI
•
If you use content distribution software like SMS or Group Policies within
Active Directory, ensure that you use the ‘Overwrite’ option instead of the
‘Uninstall/Install’ option. The Unified Meeting MSI has built-in logic to
properly handle the upgrade without forcing an uninstall. Using the
‘Uninstall/Install’ option could potentially result in an incomplete installation
and would negatively impact the operation of Unified Meeting.
•
The PC you are installing to must have vbscript.dll as a properly registered
.dll file.
Vista/User Account Control (UAC)
If UAC is enabled,
•
the uninstall process cannot remove keys from HKLM.
•
formuninstaller.exe cannot remove previously installed versions of the
Outlook form.
•
you cannot run a silent install.
•
you may not be able to execute the smart install exe directly. You may
need to save it locally, then execute it.
Video
•
The Microsoft Lifecam NX-6000 does not work with the Unified Meeting
video feature.
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Appendix B: List of Unified Meeting Files
Appendix B: List of Unified Meeting Files*
Location
C:\Program Files\Unified Meeting\
File Name
Purpose
AthClientComp.dll
Application sharing
AthModEngine.exe
Application sharing
AthVideo.dll
Video broadcasting/viewing
AthWndRgnHk.dll
Application sharing
ClientCore.dll
Unified Meeting client
ClientLaunchpad.dll
Unified Meeting client
ClientTLDll.dll
Unified Meeting client
ClientWSProxy.dll
Unified Meeting client
countrycodes.xml
List of countries and their dialing codes
defaults.xml
List of default meeting parameters. Will be overridden by actual
account and meeting settings if applicable..
FirstRun.config
List of parameters that is applied by default the first time you start
Unified Meeting
FormUninstaller.exe
Uninstalls outlook add-in form
mcClient.exe
Unified Meeting client
mcClientDaemon.exe
Daemon for monitoring Unified Meeting during Appshare
slideshow mode
Unified Meeting Release
Notes.url
Shortcut to Unified Meeting release notes
RemoveOldLauncher.exe
Ensures old 3.x Launcher does not run during and does not start
after installation.
*
This list is updated regularly to reflect new Unified Meeting features. If you cannot find a file, please consult the latest version of the Deployment
Guide. Also this list reflects files installed using msi or exe only, not the Smart Install.
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Appendix B: List of Unified Meeting Files
Location
File Name
Purpose
C:\Program Files\Unified Meeting\
Splash.bmp
Splash screen
C:\Program Files\Unified
Meeting\Html\
fsp.html
Welcome Screen
welcome.gif
Image used on the Welcome Screen
AstBrowserQuery.ocx
Web tour control
ClickToTalkAx423.dll
Desktop VoIP
IMClientManager.dll
Component that manages the different types of IM integration
mcContacts.dll
Enterprise Contacts Control
mcContactsResPack.dll
Enterprise Contacts Control
mcSameTime.dll
Unified Meeting Desktop Icon
mcSoftphone.dll
Desktop VoIP
mcUploader.dll
Presentation uploader
C:\Program Files\Unified
Meeting\Modules\
mcUploaderResPack.dll
SoftphoneAudioSettings.ini
C:\Program Files\Unified
Meeting\Modules\Calendar
Presentation uploader
**
Desktop VoIP settings
AddInMon.exe
Monitors Windows messages associated with Outlook’s thread to
detect when the Outlook UI is displayed.
mcOutlookAddin.dll
Outlook add-in
strings-de.xml
List of strings (German) used by the Unified Meeting Outlook addin.
strings-en.xml
List of strings (English) used by the Unified Meeting Outlook addin.
strings-es.xml
List of strings (Spanish) used by the Unified Meeting Outlook addin.
strings-fr.xml
List of strings (French) used by the Unified Meeting Outlook addin.
strings-it.xml
List of strings (Italian) used by the Unified Meeting Outlook add-in.
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Appendix B: List of Unified Meeting Files
Location
C:\Program Files\Unified
Meeting\Modules\Calendar
C:\Program Files\Unified
Meeting\Modules\ClientPub\
C:\Program Files\Unified
Meeting\Modules\ClientPub\Filters
File Name
Purpose
strings-ja.xml
List of strings (Japanese) used by the Unified Meeting Outlook
add-in.
strings-nl.xml
List of strings (Dutch) used by the Unified Meeting Outlook add-in.
strings-pt.xml
List of strings (Portuguese) used by the Unified Meeting Outlook
add-in.
strings-sv.xml
List of strings (Swedish) used by the Unified Meeting Outlook addin.
strings-zs.xml
List of strings (Chinese-simplified) used by the Unified Meeting
Outlook add-in.
strings-zt.xml
List of strings (Chinese-traditional) used by the Unified Meeting
Outlook add-in.
asten50.dll
Presentation publisher
astp750.dll
Presentation publisher
astpp50.dll
Presentation publisher
astsh50.dll
Presentation publisher
asttex.dat
Presentation publisher
astul50.dll
Presentation publisher
ConfWiz.exe
Presentation publisher
leadapi.dll
Filters used by the presentation publisher. They ensure the slides
you publish look as close to the original PowerPoint slide as
possible.
lfbmp10n.dll
Publisher filter
lfcmp10n.dll
Publisher filter
lfpng10n.dll
Publisher filter
ltdis10n.dll
Publisher filter
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Appendix B: List of Unified Meeting Files
Location
File Name
Purpose
ltfil10n.dll
Publisher filter
ltimg10n.dll
Publisher filter
ltisi10n.dll
Publisher filter
ltkrn10n.dll
Publisher filter
C:\Program Files\Unified
Meeting\Modules\ClientPub\Filters
lttwn10n.dll
Publisher filter
C:\Program Files\Unified
Meeting\Modules\ClientPub\Inetcomp
tabletop.gif
A 1 px X 1 px image file used for spacing
C:\Program Files\Unified
Meeting\Modules\Launcher
mcLauncher.exe
Unified Meeting Desktop Icon
strings-de.xml
List of strings (German) used by the Unified Meeting Desktop
Icon.
strings-en.xml
List of strings (English) used by the Unified Meeting Desktop Icon.
strings-es.xml
List of strings (Spanish) used by the Unified Meeting Desktop
Icon.
strings-fr.xml
List of strings (French) used by the Unified Meeting Desktop Icon.
strings-it.xml
List of strings (Italian) used by the Unified Meeting Desktop Icon.
strings-ja.xml
List of strings (Japanese) used by the Unified Meeting Desktop
Icon.
strings-nl.xml
List of strings (Dutch) used by the Unified Meeting Desktop Icon.
strings-pt.xml
List of strings (Portuguese) used by the Unified Meeting Desktop
Icon.
strings-sv.xml
List of strings (Swedish) used by the Unified Meeting Desktop
Icon.
strings-zs.xml
List of strings (Chinese-simplified) used by the Unified Meeting
Desktop Icon.
strings-zt.xml
List of strings (Chinese-traditional) used by the Unified Meeting
Desktop Icon.
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Appendix B: List of Unified Meeting Files
Location
C:\Program Files\Unified
Meeting\Skins
File Name
Purpose
defaultskin.cab
The default collection of files that the Unified Meeting uses to
define its look and feel.
modadv.xml
Definition of Unified Meeting’s advanced moderator layout
modbasic.xml
Definition of Unified Meeting’s basic moderator layout
partadv.xml
Definition of Unified Meeting’s advanced participant layout
partbasic.xml
Definition of Unified Meeting’s basic participant layout
presadv.xml
Definition of Unified Meeting’s advanced presenter layout
presbasic.xml
Definition of Unified Meeting’s basic presenter layout
strings-de.xml
List of strings (German) used by Unified Meeting.
strings-en.xml
List of strings (English) used by Unified Meeting.
strings-es.xml
List of strings (Spanish) used by Unified Meeting.
strings-fr.xml
List of strings (French) used by Unified Meeting.
strings-it.xml
List of strings (Italian) used by Unified Meeting.
strings-ja.xml
List of strings (Japanese) used by Unified Meeting.
strings-nl.xml
List of strings (Dutch) used by Unified Meeting.
strings-pt.xml
List of strings (Portuguese) used by Unified Meeting.
strings-sv.xml
List of strings (Swedish) used by Unified Meeting.
strings-zs.xml
List of strings (Chinese-simplified) used by Unified Meeting.
strings-zt.xml
List of strings (Chinese-traditional) used by Unified Meeting.
%appdata%\Meeting
Center\Cache\<presentation ID>\
Slide_??.png, where ?? is
the slide number
Presentation thumbnails. Each folder contains the thumbnail for
that presentation.
%appdata%\Meeting
Center\Cache\Logos
*.jpg, *.gif, *.png
List of images you have uploaded with the ‘Upload image’
function.
%appdata%\Meeting
Center\Contacts
Cache.dat
List of contacts in your ‘Favorites’ folder when you use the
contacts control
C:\Program Files\Unified
Meeting\Skins
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Appendix B: List of Unified Meeting Files
Location
%appdata%\Meeting
Center\InvitationCache
File Name
Purpose
DE-inv(?)??????.rtf
Rich text file that has the German invitation text
EN-inv(?)??????.rtf
Rich text file that has the German invitation text
ES-inv(?)??????.rtf
Rich text file that has the English invitation text
FR-inv(?)??????.rtf
Rich text file that has the French invitation text
IT-inv(?)??????.rtf
Rich text file that has the Italian invitation text
JA-inv(?)??????.rtf
Rich text file that has the Japanese invitation text
NL-inv(?)??????.rtf
Rich text file that has the Dutch invitation text
SV-inv(?)??????.rtf
Rich text file that has the Swedish invitation text
ZS-inv(?)??????.rtf
Rich text file that has the Chinese-simplified invitation text
ZT-inv(?)??????.rtf
Rich text file that has the Chinese-traditional invitation text
%appdata%\Meeting Center\LogFiles
*.log
Application logs. See page 16 for more details.
%appdata%\Meeting Center\Skins
*.cab
Each .cab file is a collection of files that Unified Meeting uses to
define its look and feel. If this file is not present, Unified Meeting
will use the default one in C:\Program Files\Unified Meeting\Skins
%appdata%\Meeting
Center\Skins\ActiveSkin
Contents of defaultskin.cab
The folder where %appdata%\Meeting Center\Skins\
defaultskin.cab is extracted during run time. This folder is deleted
when you close Unified Meeting.
C:\Documents and Settings\All
Users\Start Menu\Programs\Unified
Meeting
Unified Meeting Launcher
Shortcut to C:\Program Files\Unified Meeting
\Modules\Launcher\mcLauncher.exe
Unified Meeting Release
Notes
Shortcut to C:\Program Files\Unified Meeting\Unified Meeting
Release Notes.url
CdrCallData.dat
Log file for Desktop VoIP
%appdata%\Meeting
Center\InvitationCache
%userprofile%\Local
Settings\Application Data\GIPS\Clickto-Talk
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Appendix B: List of Unified Meeting Files
Location
%userprofile%\Local
Settings\Application Data\GIPS\Clickto-Talk
My Documents\My Meeting
Files\Chat
File Name
Purpose
Click-to-Talk.log
Log file for Desktop VoIP
SoftphoneAudioSettings.ini
Audio settings for Desktop VoIP
SoftphoneSettings.ini
Application settings for Desktop VoIP
Uninstall Unified Meeting
Shortcut to C:\WINDOWS\system32\msiexec.exe /x {GUID of UM
Installation Package}
chat-ddmmyyyy.txt
Transcript of chat session for that day
My Documents \My Meeting
Files\Downloads
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List of files downloaded from the ‘File Transfer’ function
59
Appendix C: List of Unified Meeting Configuration Properties (users.ini)
Appendix C: List of Unified Meeting Configuration Properties
(users.ini)*
The users.ini file, which can be found in can be found in %appdata%\Meeting Center\, where %appdata% is the Application Data path
on Windows XP/Vista/7. Depending on the preferences you have set, not all properties and values will be present. Those properties and
values can be added manually.
All property names are case sensitive. Properties are arranged in the file by sections which are marked by square brackets (e.g.,
“[MeetingLauncher]”). The format of users.ini looks like this:
[MeetingLauncher]
Language=en
AutoSignin=1
…
[MeetingClient]
Annotations.AnnotationLineWidth=4
…
[Common]
…
*
This list is updated regularly to reflect new Unified Meeting features. If you cannot find an entry, please consult the latest version of the Deployment
Guide.
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Appendix C: List of Unified Meeting Configuration Properties (users.ini)
This is a list of all properties and values available in users.ini:
Name
Type
Description
[Common]
AccountCodes
String
Your account code
AdminURI
String
URI for opening moderator page
BillingAccount
String
Your meeting room’s Billing Account
CachedAcct
Binary
Your meeting room number, encrypted.
CachedAuth
Binary
Your authentication token, encrypted.
CachedPIN
Binary
Your meeting room password, encrypted.
ConfMgrBase
String
Your Conference Manager domain name
CountryCode
String
You meeting room’s country code
JoinMeetingURI
String
URI for join meeting page
LauncherHelpURI
String
URI for help file for using the functions available from the Unified Meeting
Desktop Icon
SignInHelpURI
String
URI for help file for signing in to Unified Meeting from the Desktop Icon
SSL
DWORD
Flag indicating whether non-meeting communication between Meeting Center
Desktop Icon and Conference Manager is encrypted (1=yes)
InvitationText
String
Location of invitation rich text files
IsUICreated
DWORD
Indicates whether the Outlook add-in’s UI is created (1=yes)
ProxyType
DWORD
Enables use of proxy settings (2=auto-detect, 1=manual, 0=use IE connection
settings)
Logfile
String
Location of log file for the contacts control
ShowFavorites
DWORD
Indicates whether the control will display the ‘Favorites’ folder
[Calendar]
[Contacts]
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Appendix C: List of Unified Meeting Configuration Properties (users.ini)
Name
Type
Description
ShowLotusContacts
DWORD
Indicates whether the control will display contacts in Lotus Notes address books
ShowOutlookContacts
DWORD
Indicates whether the control will display contacts in Outlook address books
UpdateIMStatus
DWORD
Indicates whether to set IM status to “In a call” when Unified Meeting is running.
MSN.Enable
DWORD
Indicates whether Meeting Center and MSN/Live Messenger integration is
enabled (1=yes)
MSN.IMClientComGUIDs
String
This IM client’s GUID.
OCS.Enable
DWORD
Indicates whether Meeting Center and Office Communicator IM integration is
enabled (1=yes)
OCS.IMClientComGUIDs
String
This IM client’s GUID.
SameTime.Bmp
Binary
Your SameTime UserID/Password, encrypted.
SameTime.Enable
DWORD
Indicates whether Meeting Center and SameTime integration is enabled (1=yes)
SameTime.Port
String
The port your host server uses for SameTime
SameTime.Server
String
Your host server for SameTime
AllowedServers
String
Semi-colon delimited list of Meeting Center servers you can connect to
AllowMultipleModerators
DWORD
Flag to suppress the check that enforces only a single moderator to run on this
machine or account
AppPath
String
Meeting Center installation path (to launch the application)
AppVersion
String
The currently installed Meeting Center version
AthenaViewerStretchMode
String
Scaling mode for appsharing viewer when zoomed. Defaults to “bicubic” (better
quality). Can also be set to “normal” (faster)
DefaultZoom
DWORD
Last used zoom setting for application sharing
InstallVersion
String
Per-account install version to indicate whether C:\Program Files\Meeting
Center\FirstRun.Config must be applied. Firstrun is applied if this value is less
than the InstallVersion property or if this value does not exist
[IM]
[MeetingClient]
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Appendix C: List of Unified Meeting Configuration Properties (users.ini)
Name
Type
Description
LastRunTime
DWORD
Timestamp for most recent instance startup
LayoutType
DWORD
Last layout type loaded (1=basic, 2=advanced)
LockSkin
DWORD
When non-zero, Meeting Center ignores lobby-specified skin and always uses
the one set by the "Skin" entry.
MeetingFiles
String
Optional custom location for "My Meeting Files"
NoSplash
DWORD
Tells Meeting Center not to show a splash screen on startup
RecentSize
DWORD
The size of the open-content "Recent" MRU list
RunCount
DWORD
The number of times the meeting client has run regardless of role (in this NT
account)
RunCountMod
DWORD
The number of times this meeting client has run as a moderator (in this NT
account).
ShowQuickStartAudio
DWORD
On startup, show the Quickstart audio wizard page
ShowQuickStartWeb
DWORD
On startup, show the Quickstart web wizard page
Skin
String
If no skin is specified by the lobby, this one is used. On skin load, the current
skin name is stored here.
SkinFolder
String
Default skins folder
SlideContainer
String
Page that Unified Meeting presents a slide on
TraceConsole
DWORD
When enabled, Unified Meeting will log all trace output to any attached
debugger console (using OutputDebugString())
TraceFile
String
Trace (application) filename. Reserved optional token "####" will substitute
today's date to generate separate daily logfiles.
TraceFileAthena
String
Trace (athena) filename. Reserved optional token "####" will substitute today's
date to generate separate daily logfiles.
TraceFileAthmodEnginet
String
Trace (athmodengine) filename. Reserved optional token "####" will substitute
today's date to generate separate daily logfiles.
TraceFileTransport
String
Trace (transport) filename. Reserved optional token "####" will substitute
today's date to generate separate daily logfiles.
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Appendix C: List of Unified Meeting Configuration Properties (users.ini)
Name
Type
Description
TraceFileVideo
String
Trace (video) filename. Reserved optional token "####" will substitute today's
date to generate separate daily logfiles.
TraceLevel
DWORD
Indicates the maximum trace level at which the Unified Meeting TRACE() calls
will be honored. 0 indicates all logging is disabled.
TraceMRUSize
DWORD
In number of days, how far back do log files go when you try to access them
from within Unified Meeting. Log files are available indefinitely from the ‘Logfiles’
folder unless they are manually deleted.
TracePath
String
Location to store application logfile
TraceStartup
String
Causes the ClientLaunchpad to send logging output to the specified file (full
path required).
TraceTruncate
DWORD
If set, each time you run Unified Meeting, the previous tracefile contents will be
cleared
Alerts.DefaultAlertHeight
DWORD
In pixels, default height for alert windows
Alerts.DefaultAlertSpeed
DWORD
In milliseconds, animation delay for roll-in alerts
Alerts.DefaultAlertWidth
DWORD
In pixels, default width for alert windows
Alerts.ReshowPresenterTipAlerts
DWORD
In milliseconds, reshow presenter tip alerts after this timeout
Alerts.ReshowRecurringAlerts
DWORD
In milliseconds, reshow recurring alerts after this timeout
Alerts.ReshowWaitingRoomAlerts
DWORD
In milliseconds, reshow waiting room alerts after this timeout
Alerts.ShowAnnouncementAlerts
DWORD
In milliseconds, length of time to show announcement alerts
Alerts.ShowErrorAlerts
DWORD
In milliseconds, length of time to show error alerts
Alerts.ShowPresenterTipAlerts
DWORD
In milliseconds, length of time to show presenter tip alerts
Alerts.ShowRecurringAlerts
DWORD
In milliseconds, length of time to show recurring alerts
Alerts.ShowWaitingRoomAlerts
DWORD
In milliseconds, length of time to show waiting room alerts
Annotations.LaserAlpha
DWORD
The alpha value for the laser pointer (0=transparent, 255=opaque)
Annotations.LaserInterval
DWORD
In milliseconds, time interval between laser pointer annotation messages sent to
conference server while laser is moving
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Appendix C: List of Unified Meeting Configuration Properties (users.ini)
Name
Type
Description
Annotations.MaxPolyPoints
DWORD
The maximum number of polygon points. Polygon annotations require 4 bytes
per point + overhead for the message sent to conference server
Annotations.TransparentAlpha
DWORD
The alpha value for translucent annotations (0=transparent, 255=opaque)
AudioConference.EntryAnnouncements
DWORD
Participant join announcement type (0 = none, 1 = tones, 2 = names)
AudioConference.ExitAnnouncements
DWORD
Participant leave announcement type (0 = none, 1 = tones, 2 = names)
AudioConference.RollCallEnabled
DWORD
Indicates whether roll call is enabled (1=yes)
Chat.ChatGroups
DWORD
Indicates whether Chat Groups are allowed (1=yes)
Chat.ChatSetting
DWORD
Indicates whom to allow chat to (0=anyone, 1=moderator only, 2=moderator and
presenters, 3=to all; no private chat)
Chat.ChatSounds
DWORD
Indicates whether to play Chat sounds)
Connection.HTTPRetries
DWORD
Number of automatic retries for all HTTP requests that go through
IClientCore::HTTPRequest
Connection.HTTPTimeout
DWORD
In milliseconds, timeout for all HTTP requests that go through
IClientCore::HTTPRequest
Dial.DialMeParticipantPhoneNumber
String
List of phone numbers, delimited by semi-colons, previously used for dialing
oneself as a participant
Dial.DialMePhoneNumber
String
List of phone numbers, delimited by semi-colons, previously used for dialing
oneself as a moderator
Dial.DialOutPhoneNumber
String
List of phone numbers, delimited by semi-colons, previously used for dialing out
Display.ShowAnnotPanelTo
DWORD
Bitmask dictating who can see the annotations panel (1=participants,
2=presenters, 4=moderator)
Display.ShowAudioPanelTo
DWORD
Bitmask dictating who can see the Voice Connection panel
Display.ShowChatPanelTo
DWORD
Bitmask dictating who can see the Chat panel
Display.ShowContentPanelTo
DWORD
Bitmask dictating who can see the Show panel
Display.ShowEmoticonsTo
DWORD
Bitmask dictating who can see Emoticons
Display.ShowFeedbackPanelTo
DWORD
Bitmask dictating who can see the Feedback panel
Display.ShowFilesharePanelTo
DWORD
Bitmask dictating who can see the File Transfer panel
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Appendix C: List of Unified Meeting Configuration Properties (users.ini)
Name
Type
Description
Display.ShowFullscreenTo
DWORD
Bitmask dictating who will view the meeting in full screen mode by default
Display.ShowImagesTo
DWORD
Bitmask dictating who can see the uploaded logo image
Display.ShowInfoPanelTo
DWORD
Bitmask dictating who can see the Info window
Display.ShowMeetingInfoPanelTo
DWORD
Bitmask dictating who can see the Meeting Info window
Display.ShowMeetingNotesPanelTo
DWORD
Bitmask dictating who can see the Meeting Notes window
Display.ShowPartPanelTo
DWORD
Bitmask dictating who can see the Participant List
Display.ShowStatusbarTo
DWORD
Bitmask dictating who can see the status bar
Display.ShowToolbarsTo
DWORD
Bitmask dictating who can see the toolbar
Display.ShowTooltipsTo
DWORD
Bitmask dictating who can see the tooltips
Display.ShowVideoPanelTo
DWORD
Bitmask dictating who can see the Video panel
Display.ShowWelcomeScreen
DWORD
Flag indicating whether to show the Welcome Screen
FileTransfer.DownloadDirectory
String
Preset Directory for File Download
Images.MaxSize
DWORD
Max size for image upload (can be overridden by user)
Panels.PromptSave
DWORD
Flag indicating, on exit, whether Meeting Center prompts user to save chat, etc?
Panels.Save
DWORD
Flag indication, on exit, whether Meeting Center saves silently (without
prompting)?
Panels.ShowSaveSummary
DWORD
Flag indicating whether to show the list of saved files
Presentations.SlideshowPerformance
DWORD
Flag indicating which performance mode to use (1=slow, 2=medium, 3=fast)
Presentations.SlideshowRemoveTransition
DWORD
Flag indicating whether to remove transitions in slideshow mode (1=yes)
QOS.DoPing
DWORD
If non-zero - does a Ping for QoS detection, if 0 no QoS detection is done
QOS.HttpPingTime
DWORD
Ping interval (msec) in HTTP mode
QOS.TCPPingTime
DWORD
Ping interval (msec) in TCP mode
QuickStart.AudioSelectedGroup
DWORD
Quickstart Audio Selected Group as a participant
QuickStart.ModAudioSelectedGroup
DWORD
Quickstart Audio Selected Group as a moderator
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Appendix C: List of Unified Meeting Configuration Properties (users.ini)
Name
Type
Description
QuickStart.WebSelectedGroup
DWORD
Quickstart Web Selected Group
Recent.Item(0-n)
where n is the number of items in
presentation MRU list
String
Full path and file name of the presentations in the MRU list
RecentTraces.Item(0-n)
where n is the value of TraceMRUSize
String
Log file names that are available from within Unified Meeting.
Skins.*.cab
String
List of skin files used and their version numbers
Video.BroadcastRights
DWORD
Who can broadcast (1=everyone, 2=moderator only, 3=moderator and
presenters)
Video.Control
DWORD
Who has control of view (1=moderator, 2=participant selected)
Video.Quality
DWORD
Video quality (1=faster, 2=better)
Window Settings.AllowDockEdges
DWORD
A bitmask that sets allowable screen docking edges (1=left, 2=right, 4=top,
8=bottom)
Window Settings.FrameAlwaysOnTop
DWORD
Saves the always-on-top flag for the main app window when docked
Window Settings.FrameAutoHide
DWORD
Saves the autohide flag for the main app window when docked
Window Settings.FrameDockEdge
DWORD
Saves the last docking edge for the app window
Window Settings.FrameRect
Binary
Saves the last window rectangle
Window Settings.FrameShowCmd
DWORD
Saves window state (see WINDOWPLACEMENT.showCmd)
Window Settings.LayoutType
DWORD
Last layout type loaded (1=basic, 2=advanced)
Window Settings.RollupCount
DWORD
Stores number of rollup windows defined in RollupData registry entry
Window Settings.RollupData
Binary
Saves rollup positions and sizes on app exit
Window Settings.SaveOnExit
DWORD
Specifies whether Unified Meeting will save the last window positions or not
AccountCodes
String
Your account code
AutoSignin
DWORD
Indicates whether to automatically sign in when Unified Meeting is started.
(1=yes)
[MeetingLauncher]
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Appendix C: List of Unified Meeting Configuration Properties (users.ini)
Name
Type
Description
AutoStart
DWORD
Indicates whether to automatically start the Unified Meeting Desktop Icon when
Windows starts (1=yes)
ConvertToRTF
DWORD
Indicates whether to convert incoming clear-text stream to RTF. (1=yes)
ExitPrompt
DWORD
Flag requiring user to confirm they wish to hide the Unified Meeting Desktop
Icon (1=yes)
IgnoreLotus
DWORD
Indicates whether to bypass Notes during schedule window initiation (1=yes)
IgnoreOutlook
DWORD
Indicates whether to bypass Outlook during schedule window initiation (1=yes)
InvitationTS
String
Timestamp of when the invitation templates were last updated
Language
String
Language selected
Logfile
String
Location of log file for the Unified Meeting Desktop Icon
NextTemplateUpdateHigh
DWORD
Timestamp – next time to check for update (high dword)
NextTemplateUpdateLow
DWORD
Timestamp – next time to check for update (low dword)
TemplateUpdateInterval
DWORD
In minutes, how often email templates should be updated.
TemplateUpdateRandomWindow
DWORD
In minutes, randomizer added to TemplateUpdateInterval to spread load against
server.
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