Peter Carey (Ret.), Self

A Good Place to Work
…
Doing Work Worth Doing
Staff
• Staff Members
• Average Tenure
•
12
Range 1 week to 47 years
• Less than 5 years
•
60
18
Staff range from 50 to 120
Some challenges
Geography - poor/rural
The rest of California
Longevity balance
Attracting, keeping young staff
Benefits
Education grants, Loan repayment
Health Club
Computer loans, personal loans
Retirement plan (401k) w/Match
Tenure recognition and awards
Sports Teams
Focus on Culture
Executive Transition in 1990 was a key moment
We decided to be deliberate
Not just the ED/CEO, but the organization
Everyone share responsibility
A little bit of theory goes a long way…
Factors for Satisfaction
vs
Factors for Dissatisfaction
Frederick Hertzberg’s Motivation-Hygiene Theory
1968 HBR
Factors for Satisfaction
Factors for Dissatisfaction
Achievement
Recognition
The work itself
Responsibility
Advancement
Growth
Company policies
Supervision
Relationship with supervisor and peers
Work conditions
Salary
Status
Security
Frederick Hertzberg’s Motivation-Hygiene Theory
1968 HBR
More Recently:
Boston Consulting Group 2014 Survey
#1 Job Satisfier ?
Boston Consulting Group 2014 Survey
#1 Job Satisfier
1. Appreciation for your work
Top 10
1. Appreciation for your work
2. Good relationships with colleagues
3. Good work-life balance
4. Good relationships with superiors
5. Company’s financial stability
6. Learning and career development
7. Job security
8. Attractive fixed salary
9. Interesting job content
10. Company values
2014
A Good Place to Work
Create and maintain the organization culture
Be deliberate about values
Train managers and supervisors
Good management is a team sport
• Create, and manage, organization culture
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Create, and manage, organization culture
Know the rules, but don’t be rulebound
Hire for “fit” and values as well as skill
Good people are not “lucky” to have a job
Think Tech or lose young workers
Convey Trust
Encourage education – any education