Annual Report 2012-213

Transcription

DOVER PARK HOSPICE
MAKING
E V E R Y
MOMENT
MATTER
ANNUAL REPORT 2012-2013
DOVER PARK HOSPICE
Every Moment Matters
10 Jalan Tan Tock Seng,
Singapore 308436
Tel: 6500 7272 Fax: 6258 9007
Email: [email protected]
Website: www.doverpark.org.sg
VISION
To be a Centre of Excellence for
Palliative Care Services, Education and Research
MISSION
To provide comfort, relief of symptoms and palliative care
to patients with advanced disease regardless of age, race
or religion, and to support the grieving families
CONTENTS
MAKING EVERY MOMENT MATTER
Chairman’s Message 5
WE SERVED
Within The Hospice 6
Outside The Hospice 14
In The Community 22
WE CELEBRATED
Special Moments 30
New Beginnings 38
Life 44
WE GREW
As A Team 54
ABOUT US
Governing Council 66
Committee Members 68
Senior Management 70
Visiting Consultants 71
Our Donors 72
FINANCES 81
4
Chairman’s Message
2012 marked the 20th year since the birth of Dover Park Hospice,
with 2013 heralding a new chapter in the DPH’s journey of providing
compassionate care to terminally ill patients in Singapore. As DPH moves
into the new decade, we not only seek to do more for our patients, but
also to extend our hand to the community at large.
I am pleased to report that since the official launch of our Dover Park
Home Care service last year, our Hospice have received a lot of interest
from patients and families who are keen on our service, and we have
been greatly encouraged by the positive responses from patients and
caregivers who were part of this home care programme.
Our team also continues to win numerous awards and chart new ground
which is testament of the team’s dedication and our vision of excellence
in all we do. New services such as Art Therapy to enhance the holistic
elements of patient care, and a new photography service which seeks
to create positive memories for patients and their loved ones during the
patients’ stay at our hospice were launched. Holistic care also means
taking care of the psychosocial needs of our patients’ families, and in this
regard, we have increased our services in areas such as bereavement
support.
Beyond Dover Park Hospice, we also extended our hand to other worthy
causes in celebration of our Hospice’s 20th years of service to the
community, in line with DPH’s philosophy to help and care for those in
need.
We collaborated with four other organisations on Project SilverCare,
which provided free community health screening for 800 elderlies living
in the Kallang district, as well as initiated a blood donation drive, in
conjunction with Tan Tock Seng Hospital. I find it especially poignant for
the Hospice to help in giving the gift of life to others, especially since the
hospice work revolves around end-of-life care.
This year’s Annual Report has also taken on a new format which we hope
would be more informative and provide you with a good understanding
of what we do every day.
All these are only possible with the staunch support from our friends,
contributors and supporters, and I want to express my gratitude to all our
management and staff members who have worked very hard to look
after our patients and their families. I also want to thank each and every
one of you in helping Dover Park Hospice ensure that Every Moment
Matters.
Chey Chor Wai
Chairman
5
1
WE SERVED
Within The Hospice
“I want to say Thank-You to all the doctors and nurses at
Dover Park Hospice for the special care and attention they gave me.”
~ Mr Lim Cheng Phoh, DPH Patient
“My father liked this ‘home’ more than our home, and even wanted to spend his
Chinese New Year and last moments here. He went home only to give ang-pows
to his grandchildren. To old folks, where they choose to spend their Chinese New
Year is very important, and this is the place he chose – Dover Park Hospice. Thank
you for creating such a wonderful place.”
~ Ann Wong, Daughter of late DPH patient Mr Wong
WE SERVED
~ Within The Hospice ~
Inpatient Service
Last year, we received a total of 542 admissions, an increase of
22% from last year’s figure of 443 as a result of DPH’s expansion
to increase its number of beds from 40 to 50 beds.
Summary of Admissions and Referrals for the past 6 years
Referrals
443339
446296
439274
446
439
782
737
428309
742
713
480369
849
480
443
428
542412
954
Admission
542
FY
FY
FY
FY
FY
FY
2007/2008 2008/2009 2009/2010 2010/2011 2011/2012 2012/2013
Source of Referrals
9
15
11
36
17
53
74
98
185
280
280
185
H
JG
/
AH
C
ar
e
s
th
er
sH
om
e
O
th
er
O
ita
sp
Ho
at
Pu
Te
ck
9
Kh
oo
15
11
l
l
ta
Ho
sp
i
al
er
en
iG
ng
ha
C
36
17
C
ar
e
Ho
m
e
D
PH
l
53
C
ar
e
ita
sp
Ho
Ho
sp
ic
e
HC
A
y
74
N
at
io
na
lU
ni
ve
r
sit
SG
H
TT
S
/
H
N
/
C
JH
C
98
9
“My family and I would like to thank Dover Park Hospice for not only taking
care of my sister, but also help counsel her to ease her mind and manage her
expectations. We would like to thank the doctors for patiently helping my sister to
manage her pain by adjusting her medication and dosage, the nurses for taking
care of her daily living and the volunteers who sang songs, massage and did
memorable scratch book and photo cardboards with her. It is no easy task and
you have done a great job. All these made her stay a pleasant one. “
~ Yap Kian Hin, Brother of late DPH patient Ms Yap
WE SERVED
Outcome of Referrals
42
26488
58
14
954 Total Referrals
88% (835) Accepted
2% (21) Died before assessment
6% (59) Cancelled before assessment
4% (39) Rejected
Outcome of Accepted Patients
835 Total Referrals Accepted
65% (542) Admitted
21% (172) Died before Admission
14% (121) Cancelled by Patient
Admitted Patients by Gender
508 Admitted Patients
58% (293) Male
42% (215) Female
11
“When my boss presented me with the Best Employee Award
at Dover Park Hospice, I was very surprised and overjoyed. This
is the first time ever in my life that I’ve received such an award
and I’m very thankful to the people at DPH who have made
this possible!”
~ Mohammad Hanizan Bin Joony, DPH patient
WE SERVED
Admitted Patients by Age Group
334
Admitted Patients by Ethnic Group
90
1
2
6
<20
20-45
0% (0)
4%
(19)
46-55
12% (61)
56-65
26% (135)
>75
33% (166)
Other
1% (5)
66-75
25% (127)
Chinese
90% (459)
Eurasian
1% (2)
Indian Malay
2% (11) 6% (31)
Outcome of Patients Accepted
Length of stay
Count of Discharges
< 1 day
1
1 - 7 days
127
8 - 14 days
75
15 - 21 days
56
22 - 30 days
47
31 - 60 days
81
61 - 90 days
26
> 90 days
11
Grand Total
424
Major Diagnostic Group
Major Diagnostic
Group
FY 2012/2013
FY 2011/2012
FY 2010/2011
Pax
%
Pax
%
Pax
%
Cancer
477
93.90%
396
91.88%
433
94.54%
Non-Cancer
31
6.10%
35
8.12%
25
5.46%
Total
508
100.00%
431
100.00%
458
100.00%
13
2
WE SERVED
Outside The Hospice
“It’s not how much we give, but how much love we put into giving.”
~ Mother Teresa
The Dover Park Home Care Team pops
champagne to celebrate their 100th patient.
WE SERVED
~ Outside The Hospice ~
Dover Park Home Care
The Dover Park Home Care service, which was officially
launched as a pilot project just a year ago, received numerous
requests for help but we could only accept 271 patients into
the home care programme.
The positive response from patients, their caregivers and the
staff of Tan Tock Seng Hospital, where it is piloted, have been
encouraging.
The team has been able to give a smoother journey for our
patients as they traverse the various settings; from hospital to
home, from home to hospital, from home to hospice, and from
hospice to home.
It has often been said that a hospital death is usually not
a “good” death, with its “sterile environment and cold
atmosphere” where families and loved ones have limited
access to the patient.
For patients under our care last year, less than 5 per cent died in
hospital. We are glad to be able to enable a high percentage
of home or hospice deaths, where the environment is more
conducive to support of patient and their families.
17
“Without her help, I would not have had the confidence to look after
my mother at home. I felt more assured, and my mother died a
more peaceful death.”
~ Mdm Tay Bee Wah
on Specialist Nurse Chen Wei Ting,
who is part of DPH’s home care team
WE SERVED
No. of referrals for FY2012: 271
Total no. of referrals from May 2011 - March 2013: 299
Homecare Patients by Gender
47
53
271 Homecare Patients
53% (144) Male
47% (127) Female
Homecare Patients by Age Group
Age
Patients
15-24
1
25-34
1
35-44
9
45-54
19
55-64
49
65-74
63
75-84
75
85-94
45
95-104
8
105-114
1
Grand Total
271
19
WE SERVED
87
Homecare Patients by Ethnic Group
931
20
Chinese
87% (236)
Malay
9% (25)
Indian
3% (7)
Eurasian
1% (2)
Others
0% (1)
Homecare Patients by Religion
Religion
Patients
Buddhism
93
Taoism
34
Christian/
Catholic
40
Islam
24
Free Thinker
19
Others
7
Unknown
54
Grand Total
271
WE SERVED
Diagnosis
Diagnosis
Pax
Acute Myelomonocytic Leukemia
%
3
188
69.37%
Non-Cancer
83
30.63%
Total
271
100%
Cancer
3033767557
Length of Service (Days)
80
70
60
50
76
75
57
40
30
20
30
33
10
0
< 3 Days < 1 wk
< 1 mth < 3 mth
> 3 mth
21
3
WE SERVED
In Our Community
DPH partnered four other organisations in Project
SilverCare to provide free community health screening for
800 elderlies living in the Kallang district as part of our
20th year anniversary event.
Our volunteer ambassador engaging a member
of the public at one of the roadshows
WE SERVED
~ In Our Community ~
Project SilverCare 2013
Health Screening for Elderly
We collaborated with four other organisations, namely Yong
Loo Lin School of Medicine, Alice Lee Centre for Nursing Studies,
Department of Pharmacy and the Social Work Department
and O’Joy Care Services, on PROJECT SILVERCARE, to provide
free community health screening for 800 elderlies living in the
Kallang district.
In addition to health tests which included blood pressure
and glucose measurements, visual acuity testing, and fall risk
assessments, there were also professionals present to provide
free consultation on medical queries that the elderly may have,
and also advice on nutrition and other related concerns.
With DPH celebrating its 20th year of service to the terminally
ill in Singapore, this collaboration is an apt extension of the
Hospice’s continued service to the local community.
Volunteer Ambassadors
In October 2012, we formed the DPH Ambassadors Group
consisting of volunteers to support DPH’s ongoing efforts in
raising awareness on hospice care and DPH’s services amongst
the local community.
Trained in public speaking, with each ambassador having
undergone an intensive two-day workshop to hone their
communications technique, these volunteer ambassadors
play an valuable supportive role to DPH’s communications
team by sharing information on Hospice Care and DPH services
with the local community at roadshows, health talks and other
grassroots events.
25
“I think it’s a great idea for DPH to celebrate its
anniversary with such a meaningful event.”
~ Jumaat Bin Hassan, National Serviceman
WE SERVED
Blood Donation Drive 2012
While most organisations commemorate their anniversaries in a
lavish manner, we have chosen to pay it forward by celebrating
our Hospice’s 20th year of service by helping others in need
instead.
Care and compassion has always been the driving force behind
Dover Park Hospice’s provision of end-of-life care, it is no surprise
that the hospice chose to support another worthy cause by
collaborating with Tan Tock Seng Hospital (TTSH) to organise a
blood donation drive as one of DPH’s 20th anniversary activities.
Mr Chey Chor Wai, Chairman of Dover Park Hospice shared,
“This blood donation drive is DPH’s way of giving back to the
community after having been the recipient of kind support
from various partners throughout the years.”
“It is an extension of our philosophy to help and care for those in
need, and also a good opportunity to highlight the spirit of giving
in this upcoming festive season. I find it especially poignant for
the Hospice to help in giving the gift of life to others, especially
since the hospice work revolves around end-of-life care.”
27
Dover Park Hospice gets active on the social
media front. “Like” our Facebook page to
receive regular updates on DPH and other
related hospice news.
WE SERVED
We Got On Facebook!
Social media is transforming the communication landscape in
a revolutionary way, and it is a platform that we can no longer
ignore.
Like many small and large organisations which have turned
to social media to reach the community and garner support,
Dover Park Hospice now uses its Facebook page to keep the
community informed on the latest news on palliative care and
other DPH activities, including interesting resources drawn from
around the world.
The purpose is to have an on-going dialogue with social
networkers in the community and to ensure that palliative care
is better understood. DPH staff are on hand to ensure that the
content remains updated with the latest happenings in DPH
and the hospice community.
Please visit our Facebook page for updated news on DPH and
hospice care!
www.facebook.com/DoverParkHospice
29
4
WE CELEBRATED
Special Moments
Senior Staff Nurse Phua Joo Keow’s
dedication to her profession is not limited
to just caring for her patients but also in
providing patient guidance to the younger
generation of nurses, often taking the
extra time to share her knowledge and
experiences with them. She was presented
with the Nurses’ Merit Award in 2012.
PHOTO OF AWARD RECIPIENT
Enrolled Nurse Sui Hniang builds great rapport with
her patients and often goes the extra mile to meet their
needs. She was recognised for her outstanding service
and was presented with the Healthcare Humanity
Award by President Tony Tan Keng Yam in 2012.
WE CELEBRATED
~ Special Moments ~
At Dover Park Hospice, we believe in providing a conducive
environment that encourages our staff to excel in their work.
Healthcare Humanity Award &
Nurses’ Merit Award
Our Enrolled Nursing Aide Sui Hniang and Senior Staff Nurse Phua
Joo Keow were presented with the 2012 Healthcare Humanity
Award and Nurses’ Merit Award respectively, in recognition of
their exemplary service to patients and contributions outside of
their job scope.
SPCC Poster Competition – 2nd Prize
In Hospice Care, the well-being of our patients’ loved ones is just
as important to us as that of our patients. A DPH team consisting
of Ms Maureen Fung, former Head of DPH’s Allied Health
Services and our Music Therapist Ms Melanie Kwan examined
the key causes of caregiver stress amongst our patients’ loved
ones, and explored how Dover Park Hospice can provide
greater support for these caregivers while their loved ones are
being taken care of by the DPH team. Their poster on caregiver
support garnered the 2nd prize at the SPCC Poster Competition
last year.
33
Members of the “Honey I Fed My Patients!”
project with their Merit-award poster at the ILTC
Quality Festival 2012
WE CELEBRATED
~ Special Moments ~
ILTC Quality Fest – Merit Award
Exemplary attention to detail was what prompted several
healthcare workers in Dover Park Hospice to examine ways to
counter the problem of dysphagia, a swallowing impairment
that is common amongst terminally ill patients. The team
embarked on a project named “Honey I Fed My Patients” which
examined strategies to improve compliance to dysphagia
preventive measures, such as standardised documentation of
feeding practices and skills training.
The project won a merit prize in the ILTC Quality Festival
2012 Poster Competition, and this new feeding education
programme is now part of the orientation for all new doctors
and nurses in DPH which improves the quality of care for our
patients.
35
The Sunflower Ball 2012 raised more than $1 million
towards DPH’s home palliative care programme,
which will allow our patients to spend their last days
at home and surrounded by loved ones.
WE CELEBRATED
~ Special Moments ~
Sunflower Ball 2012
To mark our new initiatives in home hospice care, and because
we try to make our hospice a home away from home for our
patients so that their last days can be spent in comfort and
surrounded by those they love, the theme for the 2012 Sunflower
Ball was “Heart and Home”.
We had the honour of local celebrity chef Willin Low, whose
Modern Singapore cuisine has been feted by the New York
Times, collaborate with the culinary team at the Shangri-La
Hotel to bring our donors special dishes reminiscent of home,
with the dinner also featuring snacks and specialties from
childhood days in line with the theme.
The event garnered support from many supporters and raised
$1.1 million, which will go a long way towards DPH’s efforts to
bring home palliative care to more people.
Charity Golf 2013
This fundraising golf tournament and dinner, that was graced by
A/P Muhd Faishal Ibrahim, Parliamentary Secretary for Ministry
of Health, garnered more than $350,000 in donations to support
DPH’s compassionate work with the terminally ill.
37
5
WE CELEBRATED
New Beginnings
In 2012, the Ministry of Health rolled out initiatives aimed at
strengthening the ILTC sector with a competent workforce, with
funding support given towards salary adjustments,
training and health-worker recruitment.
Our DPH nurses Elf Chiang, Pa Pa Tun and Mya San Kyi were
amongst the first batch of graduates from the Specialist Diploma in
Palliative Care Nursing. This new part-time diploma was launched
by DPH in conjunction with the National Cancer Centre and Ngee
Ann Polytechnic in 2012.
WE CELEBRATED
~ New Beginnings ~
Making Healthcare A More Attractive Career
In April 2012, the Ministry of Health (MOH) rolled out various
initiatives to strengthen the ILTC sector to ensure that they are
professionally staffed with competent workforce. The fourpronged approach is aimed at; Ensuring adequate manpower,
Competitive pay, Investing in Skills & Professional Development
& Promoting Quality & Productivity.
Funding support were rolled out for two years from April 2012 to
March 2014, and Institutions could use the funding for staff salary
adjustments to reach the minimum target salary benchmarks
or fund manpower related initiatives such as training and
recruitment of healthcare staff.
Specialist Diploma In Palliative Care Nursing
Dover Park Hospice, in partnership with the National Cancer
Centre and Ngee Ann Polytechnic, launched a new part-time
Specialist Diploma in Palliative Care to meet the increasing
need for trained palliative care practitioners in Singapore.
The Specialist Diploma comprised of two Certificates (Essential
Clinical Knowledge and Essential Clinical Skills in Palliative
Care), with the first open to allied health professionals while the
second only for registered nurses. The 290-hour course which
was conducted over 38 weeks from April to December last
year, was subsidised by the Ministry of Education and endorsed
by the Singapore Nursing Board.
The first graduates were awarded their diploma on 23 May
2013. The inaugural best student award, sponsored by Dover
Park Hospice, was won by Nurse Clinician Nuraishah Binte
Zulkifle from National Cancer Centre.
41
“Attending the course gave me a better understanding and perspective
of palliative care; and provided me an avenue of networking and
sharing of experiences from other nurses. This is especially important in
palliative care as every individual brings with them different experiences,
as providing care for these patients involves not just sound theoretical
knowledge but valuable real life experiences as well.”
~ DPH Nursing Officer Narin Kaur
WE CELEBRATED
~ New Beginnings ~
HMDP-ILTC Expert & ELNEC Workshops
In December last year, Dover Park Hospice collaborated with
the Lien Centre for Palliative Care (LCPC) to organise the
inaugural End-of-Life Nursing Education Consortium (ELNEC)
International Curriculum and Train-the-Trainer Workshops
in Singapore, which provided training for end-of-life care
educators so they can in turn be certified to teach this essential
information to nursing students, practicing nurses and other
healthcare providers.
We invited Dr Roger Strong (AHPCN, PhD, FPCN) Nurse
Practitioner Manager, Institute of Palliative Medicine and San
Diego Hospice, to conduct the ELNEC course for nurses involved
in end-of-life care or education, with the aim of empowering
these nurse educators with a simple tool-kit to train their
colleagues and other staff to provide quality end-of-life care in
whatever setting they may be.
During Dr Strong’s stay in Singapore, Dr Noreen Chan from
LCPC also facilitated a Roundtable discussion on local nursing
education issues to tap on his expertise to inform local practices
while DPH Medical Director Dr Angel Lee led a strategic
workgroup meeting with senior nursing leaders from hospitals
and intermediate and long term care (ILTC).
These sessions helped bridge information gathered during the
week to leaders from the Singapore Nursing Board and other
clinical areas to help them understand the development
of palliative care in Singapore discussed ways that they can
facilitate growth of the service, such as enabling Advanced
Practice Nurses to perform roles that will distinctively help
patients receiving palliative care and their families.
43
6
WE CELEBRATED
Life
“We can’t all leave a prestigious background or lots of money to our
children, but we can leave them a legacy of love”
~ Naomi Rhode
WE CELEBRATED
~ Life ~
Patient Portrait Project
We believe that Every Moment Matters, and with this belief, we
started on the Patient Portrait Project which seeks to create
positive memories for patients and their loved ones during the
patients’ stay at our hospice.
A group of professional photographers were roped in to
volunteer their skills in taking photographs for our patients and
their family members. The sessions, which takes place every
Saturday, has proven to be popular with the patients, with
many who signed up for the service often seen dressing up to
the nines in preparation for their photoshoot.
Volunteering for this complimentary service is especially
poignant for professional photographer Aundry Gan, who has
many years of experience under his belt.
He said, “I can understand the excitement of having a special
occasion that will bring the whole family together in times of
illness, having previously cared for my late Grandmother when
she was ill herself.”
It is indeed a heartwarming sight to see patients and their
families getting all excited about the photoshoot, and in that
moment, the stress which the illness had brought to the family
seem to have been lifted away, if only for that few hours.
47
“Given the uniqueness of people and situations, the complexity of care
and the mysteries of life, you never can tell what will make a difference
for someone in a given moment. This can be a liberating concept for
volunteers and all team members.”
(From Foundations of volunteer practice in palliative care adapted from ‘Task Group Inukshuk: Model
for development of standards, best practices and quality in the Canadian hospice palliative care
volunteer component’, 2005, Health Canada Secretariat on Palliative and End of Life Care)
WE CELEBRATED
~ Life ~
Patients & Our Volunteers
Volunteers have been an integral part of Dover Park Hospice
since its inception, and they continue to play an important role
in the progress of the Hospice throughout the years.
As palliative care volunteers, they focus on the quality of life
aspects of care, and bring a focus of normal living to situation
where all else seems to underline a medical crisis.
In addition to providing the special touch that can make a
patient’s stay more comfortable, our volunteers also support
the hospice in various administrative functions and patient
services.
To share our Hospice’s vision and philosophy with our volunteers
and inspire them towards our common goal, we created the
Volunteer Manual which furnished guidelines with regard to
volunteering at DPH, and also provided information on DPH’s
policies, culture and beliefs.
Our dedicated pool of 325 active volunteers was the highlight
of the 2012 DPH Open House, which was held at the HCA
Auditorium last September.
Each of the volunteer groups, mostly named after gemstones
for our volunteers are as precious to DPH as gems, showcased
their specialties and functions to public who attended the
event.
49
Volunteers from Sunstone group provide bed-side grooming services to
DPH patients. Some of our patients were unable to even visit a barber
prior to their admission to DPH due to mobility issues.
Nutritious home-made soup by
Pearlie’s Angels warm the
hearts of patients
Befriender volunteers provide companionship
and bring much cheer to patients during their
stay at Dover Park Hospice.
WE CELEBRATED
~ Life ~
Amethyst
:
Singing group that performs for patients
Crystal
:
Creates craft items and sell them for
fundraising purposes
Diamond
:
Malay-centric group that organises the
monthly birthday celebrations for patients
and Malay festivals such as Hari Raya
Emerald
:
Brings patients for outings to various
places of interests every Thursday
Garnet
:
Volunteer ambassadors who supports
DPH in public awareness efforts
GEMS
:
In-house choir consisting of DPH staff and
volunteers that performs for patients and
at DPH events
Jade
:
Chinese-based group that organizes
celebratory events for patients during
Chinese festivals such as CNY and MidAutumn festival
Lapis Lazuli
:
Provides massage service to patients to
ease aches and pains
Pearl
:
Prepares home-cooked soups for patients
to bring a taste of home
Ruby
:
Brings their pets to interact with patients
under the Pets Therapy Programme
Sapphire
:
Musicians & pianists who performs for
patients’ listening pleasure
SOKA
:
Prepares local delights of Kopi & Roti for
patients
Sunstone
:
Provides hairdressing / grooming service
for patients
Topaz
:
Gardening group that helps maintain the
greenery for DPH
53
6
WE GREW
As A Team
“Talent wins games but teamwork
and intelligence wins championships.”
~ Michael Jordan
“I think something happened in this art therapy for me…I need
to be better, and it got better. I feel fresh now, nothing heavy…
before like got stone, coconut in my head.”
~ Mr Yusoff Mohamad, DPH patient
WE GREW
~ As A Team~
Allied Health
Hospice Care is not just about caring for the physical welfare of
our patient, but also his psychological and spiritual well-being,
and that of his loved ones too.
Such requires a multidisciplinary approach to patient care, with
inputs from doctors, nurses, social workers, psychologists and
other allied health professionals to formulate a plan of care to
address physical, emotional, spiritual, and social concerns that
arise with advanced illnesses.
In the past year, Dover Park Hospice has strengthened its team
of Allied Health personnel to provide a more comprehensive
range of services to its patients. Some of these include Art
Therapists, Music Therapists and Therapy Aides. We have also
added more Social Workers and Counsellors to our team so as
to allow for more personalised attention to each patient.
Holistic care also means taking care of the psychosocial needs
of our patients’ families as well, and in this regard, we have
increased our services in areas such as bereavement support.
57
“I hope to bring my experience of working in acute
hospitals to help the organisation tackle the problems and
issues faced by patients, through harnessing the efforts
and talents of the whole team”
~ Dr Stella Wee, CEO of Dover Park Hospice
WE GREW
~ As A Team~
Enhanced Workforce
To improve our capability to take care of more patients and
provide them with more comprehensive care, we have
increased our staff strength by 10 per cent, with the majority
of new hires in clinical areas such as in-patient and home care
nurses as well as resident physicians.
On the management front, we also welcomed our new CEO Dr
Stella Wee May Li, who brought with her more than 24 years of
working experience in the healthcare industry.
In addition to having provided managerial support to senior
medical professionals, healthcare specialists, Divisional
Chairmen and Heads of Department at the Singapore General
Hospital, National Neuroscience Institute, Kandang Kerbau
Women’s & Children’s Hospital and West Point Hospital, she
also worked overseas for an Abu Dhabi Government-linked
investment conglomerate with interests in Healthcare Services.
59
“As a Family Medicine Resident, interacting with a patient as a family
unit is part and parcel of my scope of practice. This was the first time
however where I was able to participate in the patient’s end of life
in his own home setting, and being able to walk with patients as they
journey down this unknown road has been a treasured and invaluable
learning experience”
~ Dr Jessica Chin (2nd from left),
who was on a one-month attachment at Dover Park Hospice
WE GREW
~ As A Team~
Training & Development
Training and education has always been a core emphasis for
Dover Park Hospice, and we continue to share our knowledge
and experience in palliative care by providing training, clinical
attachments and visits in both in-patient and home care
settings to various partners, such as medical students from the
Yong Loo Lin School of Medicine, postgraduate students from
ALCNS-NUS, Kyoto University and the University of Manchester,
as well as other nursing, dental and allied health students, just
to name a few.
We have also recently expanded our Training & Development
team so as to increase the range of palliative training courses
that DPH can facilitate for our staff as well as other practitioners
in related fields.
With a stronger DPH training team and in partnership with the
National Cancer Centre and Ngee Ann Polytechnic, we were
able to launch a new part-time Specialist Diploma in Palliative
Care to meet the increasing need for trained palliative care
practitioners in Singapore.
We also partnered St Joseph’s Nursing Home and the Agency
for Integrated Care (AIC) to conduct the “Introduction to
Palliative Care Nursing Course”, which was aimed at increasing
nursing aides’ confidence and competence in caring for
patients with life-limiting illnesses.
61
Unity is strength!
- DPH staff bond over an outdoor team building session
WE GREW
~ As A Team~
Team Building
We believe that it is important for everyone in the organisation
to work together in order to reach our organisational goal of
providing high quality and holistic palliative care to terminally
ill patients.
At the DPH Team Building Programme in January this year,
we took the opportunity to reinforce our Hospice’s vision and
mission with our staff, and also had a team brainstorm on how
we can work together to make DPH into a “Hospice of the
Future”.
Aimed at promoting collegiality and teamwork, the programme
included a personality profiling exercise which helped
participants learn more about their personal behavioural styles
and also how to interact with others who may have different
working styles. It also consisted of various activities aimed
at fostering team synergy and improving communications
amongst staff across all levels.
63
7
ABOUT US
ABOUT US
~ Governing Council~
A strong foundation is the key to any successful organisation.
Its vision, commitment and purpose - all form the basis for an
organisation, and are all-important pillars for the establishment.
Just as important are the people behind the organisation;
the Governing Council and its various sub-committees, which
provide proactive external leadership in a collaborative
partnership with the CEO to ensure that the organisation is
headed on course in its strategic direction.
Governing Council
Mr Chey Chor Wai
Honorary Treasurer
:
:
:
:
:
Members
:
Dr Chen Ai Ju
Mr Robert Goh Say Hong
Mr Lam Yi Young
Mr Tan Seng Hock
Ms Joy Tan
Dr June Goh
Ms Marlene Foo
Dr Lionel Lee
Ms Woo E-Sah
A/P Chin Jing Jih
Dr Robert Lim Seng Cheong
Dr Seet Ju Ee
Dr Uma Rajan
Ms Cheng Yoke Ping
Chairman
Vice-Chairman
Honorary Secretary
Asst. Hon. Secretary
Founding Chairperson
:
Co-Founder :
66
Mr Robert Chew
Ms Ong Ai Hua
Ms Angelene Chan
Ms Diane Chen
Dr Seet Ai Mee
Dr Jerry Lim Kian Tho
ABOUT US
~ Governing Council~
General Declaration
1. Governance Evaluation Checklist
Dover Park Hospice falls under the Enhanced Tier of Guidelines
for purposes of the Code of Governance (Code) for Charities
and Institutions of a Public Character as the Enhanced Tier
covers IPCs with gross annual receipts of $200,000 and up to
$10m in each of its two immediate preceding financial years.
Dover Park has complied with the relevant guidelines as
stipulated in the Code. Full checklist is available at the Charity
Portal (www.charities.gov.sg).
2. Conflict of interest
All Council Members and employees of the Hospice are
required to read and understand the conflict of interest policy
in place and make full disclosure of any interests, relationships,
and holdings that could potentially result in a conflict of
interest. When a conflict of interest, real or perceived, Council
members/ employee will not participate in decision making
and approvals of transactions to which they have a conflict of
interest.
3. Nomination and appointment of Council members
All Council members were nominated and appointed to
Council at the 20th Annual General Meeting held on 25 August
2012.
67
ABOUT US
~ Committee Members~
Committee Members
68
Executive Committee
:
Mr Chey Chor Wai (Chairman)
Ms Angelene Chan
Ms Diane Chen
Mr Robert Chew
Ms Ong Ai Hua
Appointment /
Nomination
Committee
:
Mr Chey Chor Wai (Chairman)
Mr Robert Chew
Ms Ong Ai Hua
Audit Committee
:
Mr Robert Chew (Chairman)
Ms Woo E-Sah
A/Prof Ho Yew Kee
Ms Phyllis Kum
Fundraising Committee
:
Dr June Goh (Co-Chairperson)
Ms Joy Tan (Co-Chairperson)
Ms Stephanie Cheah
Ms Diane Chen
Ms Jacqueline Chua
Ms Ho Ching Lin
Ms Amy Lai
Ms Sharon Saw
Ms Shan Tjio
Ms Karen Soh
Ms Miranda Walsh
Ms Vivien Yui
Human Resource
Committee
:
Mr Robert Goh (Chairman)
Mr Robert Chew
Mr Andrew Loh
Ms Ong Ai Hua
Dr Uma Rajan
Dr Seet Ju Ee
ABOUT US
~ Committee Members~
Investment Committee
Information Technology
Committee
Medical Professional
Audit Committee
Volunteer Committee
: Mr Tan Seng Hock (Chairman)
Ms Jacqueline Khoo
Mr Freddy Orchard
Dr Seet Ai Mee
Ms Tan Geok Lin
Mr Michael Wong Pakshong
: Mr Lam Yi Young (Chairman)
Mr Chau Chee Chiang
Mr Robert Chew
Col. Rupert Gwee
: Dr Chen Ai Ju (Chairperson)
A/Prof Chin Jing Jih
Dr Gilbert Fan
Dr Jerry Lim
Dr Robert Lim
A/Prof Pang Weng Sun
Dr Uma Rajan
Ms Tiew Lay Hwa
Mr Wu Tuck Seng
Dr Eric Yap
Adj Asst Prof Nellie Yeo
: Ms Marlene Foo (Chairperson)
Muhammad Agus Bin Othman
Mdm Cheok Boon Kiew
Mr Raymond Chiang
Ms Jasmine Chong
Mr Koh Wee Chee
Mr Lester Lee
Ms Pearl Lim
Mr Allard Mueller
Ms Elsie Sng
Ms Ida Tan
Ms Wee Geok Hua
Mr Anthony Wong
Ms Nancy Yap
Mr Bernard Yeo
69
ABOUT US
~ Senior Management~
Senior Management
Chief Executive Officer
:
Medical Director :
Consultant :
Resident Physicians :
Head, Allied Health
Dr Stella Wee May Li
Dr Angel Lee
Dr Ong Wah Ying
Dr Karen Liaw
Dr Hoh Sek Yew
: Ms Maureen Fung
(till 31 Dec’12)
Ms Chee Wai Yee
(from 02 Jan’13)
Head, Nursing Services
: Ms Serene Tan
(till 12 April’12)
Ms Huang Der Tuan
(till 30 Sep’12)
Ms Chin Soh Mun
(from 17 Sep’12)
Head,Training & Development
: Ms Tan Wee King
(from 04 Jun’12)
Manager, Administration & Finance
: Mr Steven Foo
Manager, Corporate Communications : Ms Lee Tien Sin
Manager, Donor Management : Ms Lilian Lee
(from 01 Feb’13)
Manager, Information Technology
: Mr Anthony Chim
(till 28 Sep’12)
Mr Steven New
(from 24 Sep’12)
Manager, Human Resource
70
: Ms Nancy Lee
Manager, Volunteer Programmes
: Mr Allard Mueller
Assistant Manager, Patient Affairs
: Ms Joyce Lee
ABOUT US
~ Visiting Consultants~
Visiting Consultants
Anaesthesiology
:
Dr Chan Yeow MBBS, M Med (Anaes)
Dr Chan Yung-Wei Stephen MBBS, M Med (Anaes)
Colorectal Surgery
:
Dr Denis Nyam Ngian Kwong
MBBS, FRCSEd (Gen Surg), FRCS (Gen Surg), M Med (Gen Surg)
Dr Teoh Tiong Ann
MBBS, M Med (Gen Surg), FRCSEd (Gen Surg), FAMS (Gen Surg)
Dentistry
:
Dr Tay Kwang Hua BDS
Dr Yang Jing Rong BDS
Dermatology
:
Dr Martin Chio Tze Wei
MB ChB, MSc, MRCP (Int Med), FRCP, FAMS (Dermatology)
General Surgery
:
Prof Low Cheng Hock
MBBS, M Med (Gen Surg), FRACS (Gen Surg), FAMS (Gen Surg)
Geriatric Medicine
:
A/Prof Pang Weng Sun
MBBS, M Med (Int Med), FRCP (Int Med), FAMS (Geriatric Med)
Gynaecology
:
Dr Ho Tew Hong
MBBS, M Med (O&G), MRCOG, FAMS (O&G), FRCOG
Haematology
:
Dr Ong Kiat Hoe MBBS, MRCP (Int Med), FRCPA
Infectious Diseases
:
Dr Leong Hoe Nam MBBS, MRCP
Neurology
:
Dr Ho King Hee MBBS, MRCP (Int Med), FAMS (Neurology)
Ophthalmology
:
Dr Lim Kuang Hui
MBBS, DO (Ophth), FRCS (Ophth), FAMS (Ophth), MD (NUS)
Orthopaedic Surgery
:
Prof Tay Boon Keng
MBBS, FRCSEd (Gen Surg), FRCS (Orth Surg), FAMS (Orth Surg), FACS
Dr Yeo Khee Quan
MBBS, M Med (Gen Surg), FRCSEd (Gen Surg), MCh (Orth Surg),
FAMS (Orth Surg)
Otolaryngology
:
A/Prof Christopher Goh Hood Keng MBBS, FRCS (ENT), FAMS (ENT)
Dr Mark Khoo Li Chung MBBS, FRCS (ENT)
Pharmacy
:
Mr Wu Tuck Seng BPharm (Hons), MHSM
Podiatry
:
Ms Jessica Tennant BHSc (Podiatry)
Psychiatry
:
Dr Tham Wai Yong MBBS, M Med (Psychiatry)
Rehabilitation Medicine
:
Dr Kong Keng He MBBS, MRCP (Int Med), M Med (Int Med)
Respiratory Medicine
:
A/Prof Alan Ng Wei Keong
MBBS, M Med (Int Med), FRCP (Int Med), FAMS (Resp Med)
Urology
:
Dr David Terrence Consigliere
MBBS, FRCS (Gen Surg), FAMS (Urology)
Wound Care
:
Ms Tay Ai Choo RN, BHSc (Nursing)
71
ABOUT US
~ Our Donors~
Our Donors
4Point3 Pte Ltd
Abner Low Mao Ze
Accenture Pte Ltd
ACR Capital Holdings Pte Ltd
Aegis Portfolio Managers Pte Ltd
Allalloy Dynaweld Pte Ltd
Allen & Gledhill LLP
Allgreen Properties Limited
AM Aerospace Supplies Pte Ltd
Andrew Cheong Fook Onn
Andrew Kwek
Ang Beng Chong
Ang Eng Hieang
Ang Peck Ngoh (IMO - Ang Boon Bian)
Ang Yoke Lian
Anita Fam
Antara Koh Pte Ltd
ARA Trust Management (Suntec) Limited
Au Oi Leng
Automated Micron Assembly Pte Ltd
Basil Yeo
Bayshore Green Pte Ltd
Bobby Lim Chye Huat
Bulk Trade Pte Ltd
Business Continuity Planning Asia Pte Ltd
Cathay Photo Store Private Limited
Chan Chong Beng
Chan Guek Cheng Noreen
Chan Keng Meng
Chan Kok Meng (IMO - Lek Kah Cheng)
Chao Tar Liang Anthony
Chee Kit Wan (IMO - Chee Hian)
Cheh Khee
Chen Ai Ju
Chen Choong Joong
Chen Dan
Chen Wern Sin
Cheng Heng Yu
Cheng Yoke Ping
Cheok Han Meng
Chew Bang Ing Lucy
Chew Lin Ho (IMO - Tan Khian Tee)
Chey Chor Wai
72
ABOUT US
~ Our Donors~
Chi Eelyn
Chia Eng Lan
Chia Piah Yam
Chiam Quee Lun Jenny
Chiam Tua Soon
Chip Eng Seng Corporation Ltd
Chiu Huey Ching (IMO - Leow Pit Lan)
Choo Chieh Chen Helen
Choo Teck Seng
Chow Joo Ming
Christopher Chong Fook Choy
Christopher James De Souza
Chua Buck Cheng
Chua Choon Liong (IMO - Lim Geok Heen)
Chua Eng Him
Chua Hai Siew Ambrose
Chua Kim Chiu
Chua Kim Suan
Chua Ming Lee
Chua Puay Meng (IMO - Teo Lee Keng)
Chuah Siew Keat (IMO - Teh Toong Yin)
Chui Chow Yoke, Karen
ComfortDelGro Corporation Limited
Consys Enterprise Pte Ltd
Courts Asia Pte Ltd
CPM Pacific Pte Ltd
Credit Suisse AG Singapore
Crystal Group
CWT Limited
D L Resources Pte Ltd
Deepak Vasant Wagh (IMO - Priolkar Mohandas Yeshwant)
Dilhan Pillay Sandrasegara
Dong Yi Enterprise Pte Ltd
Dorothy Loke
DP Architects Pte Ltd
East Marine Pte Ltd
Ellen Lee
Eng Seng Tech Pte Ltd
Erabelle Pte Ltd
ERS Holdings Pte Ltd
Esfira Pte Ltd
Eu Oy Chu
Eu Oy Chun
Expats Furniture Rental Pte Ltd
Far East Flora Pte Ltd
Focus Investments Pte Ltd
73
ABOUT US
~ Our Donors~
Foo Jong Wey
Foo Shi Ming
Francis Tan
Frank Yung-Cheng Yung
Fu Hao
Fung Swee Kim Maureen
Fusion Cosmetics Pte Ltd
G&C General Contractors Pte Ltd
Gammon Pte Ltd
Gan Geok Toh
Gan Soh Har
Gan Tee Hiyang
Geetha Chandran
Geonamics (S) Pte Ltd
George Huang Chang Yi
Gien Siew Yong (IMO - Gien Chong Sim)
Goh Eng Heng
Goh Jong Khun (IMO - Ho Juat Keng)
Goh Liang Hai
Goh Peck Suan June
Goh Tiong Ean
Grace Sim Hong Hong
Hafary Pte Ltd
Haleywood Industries Pte Ltd
Hiroshi Fujiwara
Ho Mui Peng
Ho Sau Ling
Ho See Cheng
Ho Seng Chee
Ho Thean Aik Derek
Ho Wai Han
Hoe Kee Hardware Pte Ltd
Hsu Chin-Ying, Stephen
Ian Rickword
Isaac Manasseh Meyer Trust Fund
Isetan Foundation
Jack Koh
Jacqueline Khoo Kim Geok
James Fang
James Than Boon Song
Jerry K T Lim
Jimmy Koh
JMA Singapore Pte Ltd
John Morhall
Jumbo Valley Pte Ltd
Kah Hong Pte Ltd
74
ABOUT US
~ Our Donors~
Kang Wee San Jessie
Kang Wen Ling
Karen Chua Sui Geok (IMO - Chua Choo Lim)
Karen Tan Meng Poh
Keppel Care Foundation
Keppel Corporation Ltd
Kheng Leong Co. Pte Ltd
Khoo Chwee Tin
Khua Kian Keong
Kian Soon Hardware & Trading Pte Ltd
Kiang Kin Ngoh
Kim Technology & Systems Engineering Pte Ltd
Koh Bee Lan
Koh Choon Fah
Koh Choon Kiat
Koh Kok Tian
Kok Ee Lan (IMO - Toh Kim Bee)
Kong Kiong Tai (IMO - Foong Yit Yau)
Kong Wai Meng
KPMG LLP
Kuan Im Tng Temple (Joo Chiat)
Kwan Lai Ling (IMO - Kwan Kong Meng)
Lam Kah Hoe
Lam Kun Kin
Lars Sorensen
Lau Kian Hwa
Law King Lan (IMO - Tan King Guan)
Lee Beng Hooi
Lee Chia Poh Alvin
Lee Choy Peng Eddie
Lee Foundation
Lee Kim Tah Foundation
Lee Kim Tah Holdings Ltd
Lee King Chi Arthur
Lee Lung Nien
Lee Onn Kei Angel
Lee Ping Jin
Lee Tuan
Lee Yin Kwan
Leong Chee Seng
Leong Wai Leng
Leong Ying Wah Jimmy
Leow Fan Siew
Leow Suat Lay (IMO - Chow Yew Weng)
Li Qianwei
Lien I-Hsien Gail
75
ABOUT US
~ Our Donors~
Liew Kum Chong (IMO - Lam Cheng Kam)
Liew Kum Chong
Liew Nyuk Sing
Lim Chew Meng Vincent
Lim Eng Hong
Lim Han Ngee
Lim Hsiu Mei
Lim Hwee Leng (Lin Wei Liang)
Lim Kong Eng
Lim Peck Neo Lilian
Lim Seng Cheong Robert
Lim Ser Yong
Lim Siok Keng Sheila
Lim Wee Li
Linda Ong Li San (IMO - Steven Ong Ah Teck)
Linus Chua Chin Yang
Lion Global Investors Limited
Loh Boon Guan
Loh Puay Hia
Loi Boon Kun (IMO - Ang Koon Bian)
Loke Siu Cheng
Low Boon Yean
Low Chee Pak
Low Cher Leng
Low Willin
Madeleine Tan Guek Cheng
Margaret Chan-Lien
Marilyn Hweetiang Tang
Maritime and Port Authority of Singapore
Maybank Kim Eng Securities Pte Ltd
Boustead Singapore Limited
Mckinn International Pte Ltd
Sharon Choo Howe Seng (IMO - Ronald Choo)
Mellford Pte Ltd
Meritor HVS (S) Pte Ltd
Micky Lee Teck Joo
Million Lighting Co Pte Ltd
Mix Metal Pte Ltd
Moh Thye Foon/Ng Seng Hung Gary
MSIG Insurance (Singapore) Pte Ltd
N.Thanabalen
Nea Joe Lin (IMO - Tan Ah Ta)
Nexcomm Asia Pte Ltd
Ng Khim Sim (IMO - Huang Ming Sing)
Ng Keck Sim (IMO - Huang Ming Sing)
Ng Lak Chuan
76
ABOUT US
~ Our Donors~
Ng Lei Piar
Ng Ler Poey (IMO - Dr Khoo How Eng)
Ng Nga Hua (IMO - Ng Joo Hiang)
Ng Ngee Geap
Ng Poh Guan
Ng Seng Siang
Ng Wee Lin
Ng Weng Pan
Ngee Ann Development Pte Ltd
Ngiam Julynn
NTUC Fairprice Foundation Limited
Oh Teik Guan
OKAYi (S) PTE LTD
Ong Ai Hua
Ong Chuan Yuan
Ong Eng Hong (IMO - Loh Poh Hoon)
Ong Kim Ling (IMO - Ong Eng Hung)
Ong Kim Seng
Ong Mong Siang
Ong Say Teong
Ong Seok Khin
Ong Siew Tin
Ong Yew Huat
OSIM International Limited
Overseas Academic Link Pte Ltd
Overseas Union Enterprise Limited
Ow Kok Eng (IMO - Aw Tog Leen)
Ow Meng Liang (IMO - Aw Bee Hee Linda)
Pacific Carriers Limited
Park Hotel Management Pte Ltd
Parthasarathy Subramanian
Peh Libby Tin
Pek Tiong Khuan
Phua Sock Hoon (IMO - Aw Yuen Chong)
Phua Soo Kheng
Poh Beng Wee
Poi Choo Hwee
Premier Security Co-Operative Limited
PriceWaterhouseCoopers LLP
Prof & Mrs Lionel Lee
Project Accolode
Quah Poh Choo
Quah Tjeng Nien
Quintiles East Asia Pte Ltd
Ray Ferguson
Redrock Automation Pte Ltd
77
ABOUT US
~ Our Donors~
Renault Enterprise
Rider Levett Bucknall LLP
Robert Chew
Robert Quek
Roselle Mont-Clair Furnishing Pte Ltd
Roxy-Pacific Holdings Limited
Saw Cheow Hin
Saw Swee Hock
Seah Buck Tiang
Seah Sin Yee (IMO - Tham Geok Thai)
Seaquest Enterprise Pte Ltd
Seet Ai Mee
Seet Ju Ee
SembCorp Cogen Pte Ltd
Sembcorp Industries Ltd
SF Consulting Pte Ltd
Shaws CDLC @ Mountbatten Pte Ltd
Siew Yit Foong
Sim & Yeo Co Pte Ltd
Sim Guan Poh
Sim Guek Neo Elizabeth
Sim Lye Seng
Sinanju Marine Services Pte Ltd
Singapore Buddhist Youth Mission
Singapore Petroleum Company Limited
Singapore Press Holdings Ltd
Singapore United Estates Pte Ltd
Siow Fung Wai Ying
Sng Tiong Yee
Stacey Tan
Stefanie Yuen Thio
Steven Wong Kok Hoo
Sunray Woodcraft Construction Pte Ltd
Susan Toh Cheng Huay
Susiwaty Luhur
Sydney Michael Hwang
Tampines Chinese Temple
Tan Alvin (IMO - Tan Bee Lian)
Tan Bee Eng
Tan Beng Tat
Tan Bock Huat
Tan Boo Hock
Tan Boon Hui
Tan Cheng Suan Alice
Tan Ee Mei May
Tan Keng Sin
78
ABOUT US
~ Our Donors~
Tan Kheng Leng Anderson
Tan Kwang Hong
Tan Lay Ping
Tan Mae Shen
Tan May Ling
Tan Mei Meii
Tan Mui Siang Caroline
Tan Pauline (IMO - Tan Kiah Bee)
Tan Pei-San
Tan Poh Soon
Tan Puay Kheng
Tan Sai Tin
Tan Soo Hwee
Tan Soo Seng
Tan Swee Kee
Tan Tee Jim
Tan Teow Siang (IMO - Tan Kia Poh)
Tan Thiam Chua
Tan Wei Yi
Tan Whei Mien Joy
Tan Yang Guan
Tan Ye Chien Joyce
Tan Yin Ying
Tang Hwe Joo
Tang See Chim
Tay Keng Guan Shawn
Tay Lee Soon
Alaric Tay, Fly Entertainment Artiste
Tay Miow Lan
Tee Up Dormitory Pte Ltd
Teknor Apex Asia Pacific Pte Ltd
Teo Chee Hean
Teo Miang Yeow
Teo Ser Luck
Teo Tong How
Tham Kum Fook
The Shaw Foundation Pte
Tjio Shan
Toh Ee Loong
Tok Say Beng
Tong Poh Bee (IMO - Tong Chin Keong)
Transview Golf Pte Ltd
Trends n Trendies Pte Ltd
TSMP Law Corporation
United Overseas Bank Limited
Valerie Tan Whei Tet
79
ABOUT US
~ Our Donors~
Wan Chee Heng
Web Structures Pte Ltd
Web Synergies (S) Pte Ltd
West Point Interior Renovation & Furniture
William Security Services
Wing Ship Marine Services Pte Ltd
Wong Ah Chye
Wong Ah Mui
Wong Chong Wah
Wong Chooi Wan
Wong Kiat Kong
Wong Kok Wah
Wong Kum Weng
Wong Lee Fun
Wong Poo Sing
Wong Siu Ching Cindy
Wong Song Seong
Wong Tien Yin
Wong Wei Kong
Wong Yee Lih
Wong Yik Mun
Woo Siew May
Wu Gek Yan
Yap Chwee Ann
Yap Guat Eng
Yap Kian Hin (IMO - Jacelyn Yap Kian Hwee)
Yeo Boon Inn
Yeo Geok Choe
Yeo Li Hoon
Yeung Shun Yun
Yip Shee Keen
Yip Siew Mun Dennis (IMO - Teo Huay Yong)
Yip Yue Lee
Yong Chin Hwee
Yong Kon Yoon
Yong Leng Leng Ann (IMO - Tan Lay Hiok)
Yong Pei Xin Marianna
Yoong Noeline Cora
Yue Yean Feng
Yui Vivien
Zap Piling Pte Ltd
Zik Pte Ltd
Zulkifli Bin Baharudin
80
Dover Park Hospice
UEN Number: S92SS0138D
(Registered under the Societies Act, Chapter 311)
Charity Registration Number: 1019
(Registered under the Charities Act, Chapter 37)
Financial Statements
Year ended 31 March 2013
."#!#*19
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Dover Park Hospice
Corporate information
Corporate information
Registration
Dover Park Hospice (the Hospice) is registered as a Voluntary Welfare Organisation in
accordance with the Societies Act, Chapter 311. The Hospice is registered as a charity under
the Charities Act, Chapter 37. The Hospice is approved as an institution of a public character
(IPC) under the provisions of the Income Tax Act. The Hospice’s tax exempt status has been
extended from 01 October 2012 to 30 September 2014.
Registered Address
10 Jalan Tan Tock Seng
Singapore 308436
Governing Council
Chairman
Mr. Chey Chor Wai
Vice Chairman
Mr. Robert Chew
Honorary Treasurer
Ms. Chen Dan, Diane
Honorary Secretary
Ms. Ong Ai Hua
Members
Dr. Chen Ai Ju
Ms. Cheng Yoke Ping
A/P Chin Jing Jih
Dr. June Goh
Mr. Goh Say Hong, Robert
Mr. Lam Yi Young
Dr. Lee Kim Hock, Lionel
Dr. Lim Seng Cheong, Robert
Ms. Marlene Foo
Dr. Seet Ju Ee
Mr. Tan Seng Hock
Ms. Tan Whei Mien, Joy
Dr. Uma Rajan
Ms. Woo E-Sah
Assistant Honorary Secretary
Ms. Chan Li Chen, Angelene
Honorary Council Member
Dr. Seet Ai Mee
Dr. Lim Kian Tho, Jerry
1
Dover Park Hospice
Statement by Governing Council
Statement by Governing Council
In our opinion, the financial statements set out on pages FS1 to FS24 present fairly, in all
material respects, the state of affairs of the Hospice as at 31 March 2013 and the results,
changes in funds and cash flows of the Hospice for the year then ended in accordance with the
provisions of the Charities Act and Singapore Financial Reporting Standards.
The Governing Council has, on the date of this statement, authorised these financial statements
for issue.
On behalf of the Governing Council
───────────────────
Mr. Chey Chor Wai
Chairman, Governing Council
───────────────────
Ms Chen Dan, Diane
Honorary Treasurer, Governing Council
16 July 2013
2
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Independent auditors’ report
Members of Dover Park Hospice
(Registered under the Societies Act, Chapter 311 and Charities Act, Chapter 37)
Report on the financial statements
We have audited the accompanying financial statements of Dover Park Hospice (the Hospice),
which comprise the statement of financial position as at 31 March 2013, the statement of
comprehensive income, statement of changes in funds and statement of cash flows for the year
then ended, and a summary of significant accounting policies and other explanatory
information, as set out on pages FS1 to FS24.
Management’s responsibility for the financial statements
Management is responsible for the preparation and fair presentation of these financial
statements in accordance with the provisions of the Societies Act, Chapter 311, Charities Act,
Chapter 37 and Singapore Financial Reporting Standards, and for such internal control as
management determines is necessary to enable the preparation of financial statements that are
free from material misstatement, whether due to fraud or error.
Auditors’ responsibility
Our responsibility is to express an opinion on these financial statements based on our audit. We
conducted our audit in accordance with Singapore Standards on Auditing. Those standards
require that we comply with ethical requirements and plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free from material
misstatement.
An audit involves performing procedures to obtain audit evidence about the amounts and
disclosures in the financial statements. The procedures selected depend on the auditor’s
judgement, including the assessment of the risks of material misstatement of the financial
statements, whether due to fraud or error. In making those risk assessments, the auditor
considers internal control relevant to the entity’s preparation and fair presentation of these
financial statements in order to design audit procedures that are appropriate in the
circumstances, but not for the purpose of expressing an opinion on the effectiveness of the
entity’s internal control. An audit also includes evaluating the appropriateness of accounting
policies used and the reasonableness of accounting estimates made by management, as well as
evaluating the overall presentation of the financial statements.
."#!#*19
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3
Dover Park Hospice
Independent auditors’ report
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a
basis for our audit opinion.
Opinion
In our opinion, the financial statements of the Hospice present fairly, in all material respects, the
state of affairs of the Hospice as at 31 March 2013, and the results, changes in funds and cash
flows of the Hospice for the year then ended in accordance with the provisions of the Charities
Act and Singapore Financial Reporting Standards.
Report on other legal and regulatory requirements
In our opinion:
(a) the accounting and other records required by the regulations enacted under the Societies
Act to be kept by the Hospice have been properly kept in accordance with those
regulations; and
(b) the fund-raising appeals held during the year ended 31 March 2013 has been carried out in
accordance with Regulation 6 of the Societies Regulations issued under the Societies Act
and proper accounts and other records have been kept of the fund-raising appeals.
During the course of our audit, nothing has come to our attention that causes us to believe that:
(a) the Hospice did not comply with the requirements of Regulation 15 (fund-raising
expenses) of the Charities (Institutions of a Public Character) Regulations; and
(b) the donation monies have not been used in accordance with the objectives of the Hospice
as an institution of a public character.
KPMG LLP
Public Accountants and
Certified Public Accountants
Singapore
16 July 2013
4
Dover Park Hospice
Financial statements
Statement of financial position
As at 31 March 2013
Note
2013
$
2012
$
Non-current asset
Property, plant and equipment
4
5,924,697
6,109,264
Current assets
Financial assets – Investments
Deposits, prepayments and other receivables
Cash and cash equivalents
5
6
7
17,647,839
664,505
10,658,200
28,970,544
18,924,497
1,468,498
6,877,677
27,270,672
34,895,241
33,379,936
8(i)
20,104,764
18,718,297
8(ii)
10,785,912
30,890,676
10,574,934
29,293,231
Non-current liability
Deferred capital grants
9
3,289,598
3,185,270
Current liability
Trade and other payables
10
714,967
901,435
4,004,565
4,086,705
34,895,241
33,379,936
Total assets
Funds of the Hospice:
Restricted fund
Endowment Fund
Unrestricted fund
Accumulated Fund
Total funds
Total liabilities
Total funds and liabilities
The accompanying notes form an integral part of these financial statements.
FS1
Dover Park Hospice
Statement of comprehensive income
2013
2012
‹--Unrestricted--› ‹--Restricted--›
Financial activities/Income and expenditure
Note
Incoming resources
Incoming resources from generated funds
Voluntary income
Income from fund-raising activities
Investment income
Others
11
11
12
Charitable activities
Patient fees
Government subvention grant
Other grants
Amortisation of deferred capital grants
Total incoming resources
Resources expended
Cost of generating funds
Fundraising costs
Investment management expenses
14
15
Governance activities
Total resources expended
Net incoming resources before holding gains and
losses
Fair value gains/(losses) on financial assets at fair
value through income and expenditure
Realised losses on disposal of financial assets
Net incoming resources for the year and total
comprehensive income for the year
16
17
13
fund
Accumulated
Fund
$
fund
Endowment
fund
$
‹--Unrestricted--› ‹--Restricted--›
Total
Funds
$
fund
Accumulated
fund
$
fund
Endowment
fund
$
Total
Funds
$
1,161,405
1,932,073
82,708
126,673
3,302,859
–
–
693,308
69
693,377
1,161,405
1,932,073
776,016
126,742
3,996,236
1,939,132
1,258,969
92,818
281,402
3,572,321
–
–
713,412
–
713,412
1,939,132
1,258,969
806,230
281,402
4,285,733
855,197
2,754,150
1,527,004
191,162
5,327,513
8,630,372
–
–
–
–
–
693,377
855,197
2,754,150
1,527,004
191,162
5,327,513
9,323,749
469,570
1,621,612
916,509
206,284
3,213,975
6,786,296
–
–
–
–
–
713,412
469,570
1,621,612
916,509
206,284
3,213,975
7,499,708
(374,639)
–
(374,639)
(6,390,325)
(1,667,126)
(8,432,090)
–
(98,018)
(98,018)
–
–
(98,018)
(374,639)
(98,018)
(472,657)
(6,390,325)
(1,667,126)
(8,530,108)
(242,317)
–
(242,317)
(4,668,907)
(1,367,120)
(6,278,344)
–
(81,432)
(81,432)
–
–
(81,432)
(242,317)
(81,432)
(323,749)
(4,668,907)
(1,367,120)
(6,359,776)
631,980
1,139,932
198,282
595,359
793,641
12,696
–
809,549
(18,441)
822,245
(18,441)
210,978
1,386,467
1,597,445
507,952
27,804
(1,624)
534,132
(102,909)
(534,326)
(5,255)
(75,105)
(535,950)
528,877
FS2
Dover Park Hospice
Statement of changes in funds
Unrestricted
fund
Accumulated
fund
$
Restricted
fund
Endowment
fund
$
Total
funds
$
At 1 April 2011
10,040,802
18,723,552
28,764,354
Total comprehensive income for the year
Surplus/(deficit) of income over expenditure
At 31 March 2012
534,132
534,132
10,574,934
(5,255)
(5,255)
18,718,297
528,877
528,877
29,293,231
At 1 April 2012
10,574,934
18,718,297
29,293,231
Surplus of income over expenditure
At 31 March 2013
210,978
210,978
10,785,912
1,386,467
1,386,467
20,104,764
1,597,445
1,597,445
30,890,676
FS3
Dover Park Hospice
Statement of cash flows
Note
Cash flows from operating activities
Surplus of income over expenditure for the year
Adjustments for:
Amortisation of deferred capital grants
Deferred capital grant written off
Depreciation of property, plant and equipment
Dividend income
Interest income
Net changes in fair value of financial assets
Property, plant and equipment written off
Realised loss on disposal of financial assets
1,597,445
9
9
4
Changes in working capital:
Accrued operating expenses and other payables
Net cash from operating activities
Cash flows from investing activities
Dividend received
Interest received
Proceeds from disposal of financial assets
Purchase of financial assets
Purchase of property, plant and equipment
Fixed deposits (net)
Net cash generated from investing activities
Cash flows from financing activity
Deferred capital grants received during the year
Net cash from financing activity
Net increase in cash and cash equivalents
Cash and cash equivalents at beginning of the year
Cash and cash equivalents at end of the year
2013
$
4
9
7
2012
$
528,877
(191,162)
–
459,994
(315,150)
(460,866)
(822,245)
8,358
18,441
294,815
(166,741)
(39,543)
481,796
(441,700)
(364,530)
75,105
109,853
535,950
719,067
790,036
(186,468)
898,383
(991,484)
462,781
190,364
315,150
474,823
9,314,879
(7,234,417)
(283,785)
(9,115)
2,577,535
441,700
397,461
5,910,808
(4,720,077)
(2,566,269)
1,063,759
527,382
295,490
295,490
949,786
949,786
3,771,408
4,266,410
8,037,818
1,667,532
2,598,878
4,266,410
FS4
Dover Park Hospice
Notes to the financial statements
These notes form an integral part of the financial statements.
The financial statements were authorised for issue by the Hospice’s Governing Council on 16
July 2013.
1
Domicile and activities
Dover Park Hospice (the Hospice) is a society registered with the Registrar of Societies under
the Societies Act, Chapter 311, and has its registered office at 10 Jalan Tan Tock Seng,
Singapore 308436.
The Hospice has been registered as a charity under the Charities Act, Chapter 37 since 20 April
1994.
The principal activities of the Hospice are those relating to the provision of inpatient and
homecare services to the terminally ill.
The Hospice is approved as an institution of a public character (IPC) under the provisions of the
Income Tax Act. The Hospice’s tax exempt status has been extended from 01 October 2012 to
30 September 2014.
2
Basis of preparation
2.1
Statement of compliance
The financial statements have been prepared in accordance with Singapore Financial Reporting
Standards (FRS).
2.2
Basis of measurement
The financial statements have been prepared on the historical cost basis except for certain
financial assets which are measured at fair value.
2.3
Functional and presentation currency
The financial statements are presented in Singapore dollars which is the Hospice’s functional
currency. All financial information is presented in Singapore dollars, unless otherwise stated.
2.4
Use of estimates and judgements
The preparation of financial statements in conformity with FRS requires management to make
judgements, estimates and assumptions that affect the application of accounting policies and the
reported amounts of assets, liabilities, income and expenses. Actual results may differ from
these estimates.
FS5
Dover Park Hospice
Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to
accounting estimates are recognised in the period in which the estimate is revised and in any
future periods affected.
In particular, information about significant areas of estimation uncertainties and critical
judgements in applying accounting policies that have the most significant effect on the amounts
recognised in the financial statements are stated below.
Estimates and judgements are continually evaluated and are based on historical experience and
other factors, including expectations of future events that are believed to be reasonable under
the circumstances.
The selection of critical accounting policies, the judgements and other uncertainties affecting
application of those policies and the sensitivity of reported results to changes in condition and
assumptions are factors to be considered when reviewing the financial statements. The Hospice
believes the following critical accounting policies involve the most significant judgements and
estimates used in the preparation of the financial statements.
Useful lives of property, plant and equipment
Property, plant and equipment are stated at cost and depreciated on a straight-line basis over
their estimated useful lives. The estimated useful lives represent the estimate of the periods that
management expects to derive economic benefits from these assets. In estimating these useful
lives and in determining whether subsequent revisions to useful lives are necessary, the
management considers the likelihood of technical obsolescence arising from changes in
technology, asset utilisation and anticipated use of the assets.
3
Significant accounting policies
The accounting policies set out below have been applied consistently to all periods presented in
these financial statements.
3.1
Funds structure
The Accumulated Fund is available for use at the discretion of the Council in furtherance of the
Hospice’s objects.
The Endowment Fund was established under Article 14 of the Dover Park Hospice Constitution.
The objectives of and restrictions over the Endowment Fund are stated in note 8 to the financial
statements.
3.2
Recognition and measurement
Property, plant and equipment are stated at cost less accumulated depreciation and impairment
losses.
FS6
Dover Park Hospice
Cost includes expenditure that is directly attributable to the acquisition of the asset, costs
directly attributable to bringing the asset to a working condition for its intended use, and the
cost of dismantling and removing the items and restoring the site on which they are located.
Property, plant and equipment costing less than $1,000 each are fully written off in the
accounting period of their acquisition.
When parts of an item of property, plant and equipment have different useful lives, they are
accounted for as separate items (major components) of property, plant and equipment.
The gain or loss on disposal of property, plant and equipment is determined by comparing the
proceeds from disposal with the carrying amount of property, plant and equipment, and is
recognised net within other income/other expenses in surplus or deficit.
Depreciation
Depreciation is recognised in the statement of income and expenditure on a straight-line basis
over the estimated useful lives of property, plant and equipment as follows:
Building
Facilities improvement
Office equipment
Plant and equipment
Medical equipment
Furniture and fittings
Motor vehicles
Computer equipment
50 years
15 years
5 years
5 years
5 to 10 years
5 years
10 years
3 years
Depreciation methods, useful lives and residual values are reviewed, and adjusted as
appropriate, at each reporting date.
3.3
Financial instruments
Non-derivative financial assets
The Hospice initially recognises loans and receivables and deposits on the date that they are
originated. All other financial assets are recognised initially on the trade date at which the
Hospice becomes a party to the contractual provisions of the instrument.
The Hospice derecognises a financial asset when the contractual rights to the cash flows from
the asset expire, or it transfers the rights to receive the contractual cash flows on the financial
asset in a transaction in which substantially all the risks and rewards of ownership of the
financial asset are transferred. Any interest in transferred financial assets that is created or
retained by the Hospice is recognised as a separate asset or liability.
Financial assets and liabilities are offset and the net amount presented in the balance sheet when,
and only when, the Hospice has a legal right to offset the amounts and intends either to settle on
a net basis or to realise the asset and settle the liability simultaneously.
The Hospice classifies non-derivative financial assets into the following categories: financial
assets at fair value through income and expenditure and loans and receivables.
FS7
Dover Park Hospice
Financial assets at fair value through income and expenditure
A financial asset is classified at fair value through income and expenditure if it is classified as
held for trading or is designated as such upon initial recognition. Financial assets are designated
at fair value through income and expenditure if the Hospice manages such investments and
makes purchase and sale decisions based on their fair value in accordance with the Hospice’s
documented risk management or investment strategy. Upon initial recognition, attributable
transaction costs are recognised in income and expenditure as incurred. Financial assets at fair
value through income and expenditure are measured at fair value, and changes therein are
recognised in income and expenditure.
Loans and receivables
Loans and receivables are financial assets with fixed or determinable payments that are not
quoted in an active market. Such assets are recognised initially at fair value plus any directly
attributable transaction costs. Subsequent to initial recognition, loans and receivables are
measured at amortised cost using the effective interest method, less any impairment losses.
Loans and receivables comprise deposits, prepayments, other receivables and cash and cash
equivalents.
Cash and cash equivalents comprise cash balances and bank deposits.
Non-derivative financial liabilities
Financial liabilities are recognised initially on the trade date at which the Hospice becomes a
party to the contractual provisions of the instrument. The Hospice derecognises a financial
liability when its contractual obligations are discharged or cancelled or expire.
Financial assets and liabilities are offset and the net amount presented in the balance sheet
when, and only when, the Hospice has a legal right to offset the amounts and intends either to
settle on a net basis or to realise the asset and settle the liability simultaneously.
The Hospice classifies non-derivative financial liabilities into the other financial liability
category. Such financial liabilities are recognised initially at fair value plus any directly
attributable transaction costs. Subsequent to initial recognition, these financial liabilities are
measured at amortised cost using the effective interest method.
Other financial liabilities comprise deferred capital grants and trade and other payables.
3.4
Impairment
Non-derivative financial assets
A financial asset is assessed at each reporting date to determine whether there is objective
evidence that it is impaired. A financial asset is impaired if objective evidence indicates that a
loss event has occurred after the initial recognition of the asset, and that the loss event had a
negative effect on the estimated future cash flows of that asset that can be estimated reliably.
Objective evidence that financial assets are impaired can include default or delinquency by a
debtor, restructuring of an amount due to the Hospice on terms that the Hospice would not
consider otherwise, and indications that a debtor or issuer will enter bankruptcy.
FS8
Dover Park Hospice
The Hospice considers evidence of impairment for receivables at both a specific asset and
collective level. All individually significant receivables are assessed for specific impairment.
All individually significant receivables found not to be specifically impaired are then
collectively assessed for any impairment that has been incurred but not yet identified.
Receivables that are not individually significant are collectively assessed for impairment by
grouping together receivables with similar risk characteristics.
In assessing collective impairment, the Hospice uses historical trends of the probability of
default, timing of recoveries and the amount of loss incurred, adjusted for management’s
judgement as to whether current economic and credit conditions are such that the actual losses
are likely to be greater or less than suggested by historical trends.
An impairment loss in respect of a financial asset measured at amortised cost is calculated as the
difference between its carrying amount and the present value of the estimated future cash flows
discounted at the asset’s original effective interest rate. Losses are recognised in the statement
of financial activities and reflected in an allowance account against receivables. Interest on the
impaired asset continues to be recognised through the unwinding of the discount. When a
subsequent event causes the amount of impairment loss to decrease, the decrease in impairment
loss is reversed through statement of income and expenditure.
Non-financial assets
The carrying amounts of the Hospice’s non-financial assets are reviewed at each reporting date
to determine whether there is any indication of impairment. If any such indication exists, then
the asset’s recoverable amount is estimated. An impairment loss is recognised if the carrying
amount of an asset or its related cash-generating unit (CGU) exceeds its recoverable amount.
The recoverable amount of an asset or CGU is the greater of its value in use and its fair value
less costs to sell. In assessing value in use, the estimated future cash flows are discounted to
their present value using a pre-tax discount rate that reflects current market assessments of the
time value of money and the risks specific to the asset or CGU. For the purpose of impairment
testing, assets that cannot be tested individually are grouped together into the smallest group of
assets that generates cash inflows from continuing use that are largely independent of the cash
inflows of other assets or groups of assets or CGU.
Impairment losses are recognised in the statement of financial activities. Impairment losses
recognised in respect of CGUs are allocated to reduce the carrying amounts of the other assets
in the CGU (group of CGUs) on a pro rata basis.
Impairment losses recognised in prior periods are assessed at each reporting date for any
indications that the loss has decreased or no longer exists. An impairment loss is reversed if
there has been a change in the estimates used to determine the recoverable amount. An
impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed
the carrying amount that would have been determined, net of depreciation, if no impairment loss
had been recognised.
3.5
Employee benefits
Contribution to Central Provident Fund
Obligations for contributions to Central Provident Fund are recognised as an expense in the
statement of income and expenditure as incurred.
FS9
Dover Park Hospice
Short-term accumulating compensated absences
Short-term accumulating compensated absences are recognised when employees render services
that increase their entitlement to future compensated absences.
Short-term benefits
Short-term employee benefit obligations are measured on an undiscounted basis and are
expensed as the related service is provided. A liability is recognised for the amount expected to
be paid under short-term cash bonus or profit-sharing plans if the Hospice has a present legal or
constructive obligation to pay this amount as a result of past service provided by the employee
and the obligation can be estimated reliably.
3.6
Grants from the government received by the Hospice to construct, furnish and equip the
Hospice and to purchase depreciable assets are taken to the deferred capital grants account.
Deferred capital grants are recognised in the income and expenditure statement over the periods
necessary to match the depreciation of the assets purchased or donated, with the related grants.
3.7
Operating leases
Where the Hospice has the use of assets under operating leases, payments made under the leases
are recognised in the statement of income and expenditure on a straight-line basis over the term
of the lease. Lease incentives received are recognised in the statement of income and
expenditure as an integral part of the total lease payments made.
3.8
Incoming resources
(i)
Donations are recognised as income when the following three criteria are met:
•
•
•
Entitlement – normally arises when there is control over the rights or other access to
the resource, enabling the Hospice to determine its future application;
Certainty – when it is virtually certain that the income will be received;
Measurement – when the monetary value of the income can be measured with
sufficient reliability.
(ii) Grants received to meet operating expenses are recognised as income in the year these
operating expenses are incurred.
(iii) Membership subscriptions are recognised on an accrual basis.
(iv) Revenue from rendering services is recognised when the services are rendered.
3.9
Finance income
Finance income comprises interest income on funds invested, dividend income, gains on
disposal of financial assets, gains in fair value of financial assets through income and
expenditure and foreign exchange gain that are recognised in the statement of income and
expenditure. Interest income is recognised as it accrues, using the effective interest method.
Dividend income is recognised on the date the Hospice’s right to receive payment is established.
FS10
Dover Park Hospice
3.10
Resources expended
All expenditure is accounted for on an accrual basis and has been classified under headings that
aggregate all costs related to that activity. Cost comprises direct expenditure including direct
staff costs attributable to the activity. Where costs cannot be wholly attributable to an activity,
they have been apportioned on a basis consistent with the use of resources. These include
overheads such as utilities, amortisation of renovations and support costs.
(i)
Allocation of support costs
Support costs comprise staff costs relating to general management, human resource and
administration, budgeting, accounting and finance functions and have been allocated to
fundraising, charitable activities and governance based on management’s best estimated
amount of time spent on each activity, if possible.
(ii) Costs of generating funds
The costs of generating funds are those costs attributable to generating income for charity,
other than those costs incurred in undertaking charitable activities or the costs incurred in
undertaking trading activities in furtherance of the Hospice’s objects.
(iii) Charitable activities
Costs of charitable activities comprise all costs incurred in the pursuit of the charitable
objects of the Hospice. The total costs of charitable expenditure include an apportionment
of support costs.
(iv) Governance costs
Governance costs comprise all costs attributable to the general running of the Hospice in
providing the governance infrastructure and in ensuring public accountability. These costs
include costs related to constitutional and statutory requirements, and include an
apportionment of overhead and support costs.
3.11
New standards and interpretations not yet adopted
A number of new standards, amendments to standards and interpretations have been issued as of
1 April 2012 but are not yet effective. The Hospice has yet to assess the full impact of these
standards and intends to apply these standards from 1 April 2014.
FS11
Dover Park Hospice
4
Building
$
Facilities
improvement
$
Office
equipment
$
Plant
and
equipment
$
Medical
equipment
$
Furniture
and
fittings
$
Cost
At 1 April 2011
Additions
Re-classification
Written off
At 31 March 2012
Additions
Written off
At 31 March 2013
4,538,567
–
–
–
4,538,567
–
–
4,538,567
1,086,659
2,279,987
–
(160,244)
3,206,402
142,032
–
3,348,434
29,906
5,564
1,325
(6,208)
30,587
8,831
(18,477)
20,941
99,150
25,648
7,200
(23,219)
108,779
19,042
(19,115)
108,706
949,155
130,188
(7,200)
(308,522)
763,621
42,593
(53,450)
752,764
384,957
20,043
–
(278,358)
126,642
41,814
(20,334)
148,122
105,804
–
–
–
105,804
–
–
105,804
258,092
104,839
(1,325)
(118,745)
242,861
29,473
(15,103)
257,231
7,452,290
2,566,269
–
(895,296)
9,123,263
283,785
(126,479)
9,280,569
Accumulated depreciation
At 1 April 2011
Depreciation for the year
Re-classification
Written off
At 31 March 2012
Depreciation for the year
Written off
At 31 March 2013
1,420,148
90,771
–
–
1,510,919
90,771
–
1,601,690
355,826
224,443
–
(55,009)
525,260
222,117
–
747,377
29,651
1,365
1,324
(6,208)
26,132
2,879
(18,475)
10,536
81,757
12,910
5,760
(23,219)
77,208
12,203
(16,059)
73,352
743,795
81,501
(5,760)
(308,522)
511,014
64,737
(48,651)
527,100
354,429
25,679
–
(275,235)
104,873
15,318
(19,833)
100,358
87,275
4,632
–
–
91,907
4,632
–
96,539
244,765
40,495
(1,324)
(117,250)
166,686
47,337
(15,103)
198,920
3,317,646
481,796
–
(785,443)
3,013,999
459,994
(118,121)
3,355,872
Carrying amounts
At 1 April 2011
At 31 March 2012
At 31 March 2013
3,118,419
3,027,648
2,936,877
255
4,455
10,405
17,393
31,571
35,354
205,360
252,607
225,664
30,528
21,769
47,764
18,529
13,897
9,265
13,327
76,175
58,311
4,134,644
6,109,264
5,924,697
730,833
2,681,142
2,601,057
Motor
vehicles
$
Computer
equipment
$
Total
$
FS12
Dover Park Hospice
5
Financial assets – Investments
‹----------------------------- 2013 -----------------------------›
Managed by
Managed internally
fund manager
Investments at fair value
through income and
expenditure
Quoted equity securities
Fixed income securities
Quoted preference shares
Accumulated Endowment
Fund
Fund
$
$
–
1,060,440
561,010
1,621,450
2,036,120
954,015
816,429
3,806,564
Endowment
Fund
$
Total
$
3,821,268
8,398,557
–
12,219,825
5,857,388
10,413,012
1,377,439
17,647,839
‹----------------------------- 2012 -----------------------------›
Managed by
Managed internally
fund manager
Accumulated Endowment
Fund
Fund
$
$
–
1,064,074
544,680
1,608,754
2,453,119
974,650
1,322,525
4,750,294
Endowment
Fund
$
Total
$
4,294,124
8,271,325
–
12,565,449
6,747,243
10,310,049
1,867,205
18,924,497
Fixed income securities bear fixed interest rates as at balance sheet date ranging from 2.15% to 5.75% (2012: 1.69% to 5.75%). All financial assets
are denominated in Singapore dollar.
FS13
Dover Park Hospice
6
2013
$
Deposits
Interest receivable
Other receivables
Prepayments
Receivable from Ministry of Health
97,964
105,605
235,338
31,842
193,756
664,505
2012
$
97,806
119,562
161,128
24,569
1,065,433
1,468,498
Included in the Receivable from Ministry of Health is an amount of $51,661 (2012: $1,065,433)
due from the Community Silver Trust Fund.
The Community Silver Trust is a scheme whereby the government will provide a matching
grant of one dollar for every donation dollar raised by eligible organisations. The objectives are
to encourage more donations and provide additional resources for the service providers in the
Intermediate and Long Term Care Sector and to enhance capabilities and provide value-added
services to achieve affordable and higher quality care.
The movement of the grant and utilization of the Community Silver Trust are as follows:
2013
$
Balance at beginning of year
Add: Receipts
Community Silver Trust - Matching Grant
Less: Expenditure
Balance at the end year
7
2012
$
(1,065,433)
–
1,830,851
–
(817,079)
(1,065,433)
(51,661)
(1,065,433)
2013
$
Cash at bank and in hand
Fixed deposits with financial institutions
Cash and cash equivalents in statement of financial
position
Less: Fixed deposits with maturity more than 90 days at
year end
Cash and cash equivalents in statement of cash flows
2012
$
7,537,818
3,120,382
4,266,410
2,611,267
10,658,200
6,877,677
(2,620,382)
8,037,818
(2,611,267)
4,266,410
The effective interest rates per annum at the balance sheet date ranged from 0.25% to 0.50%
(2012: 0.27% to 0.43%).
Interest rates reprice at intervals of one to twelve months.
FS14
Dover Park Hospice
Included in cash at bank and in hand is $1,497,511 (2012: $386,654) held on behalf of the
Hospice by an external fund manager. The Hospice considers this amount as cash and cash
equivalent as it is able to utilise this amount for its operating requirements on short notice.
8
Funds of the Hospice
(i)
Restricted Fund: Endowment Fund
The Endowment Fund is represented by the following:
Financial assets at fair value through income
and expenditure
2013
$
2012
$
16,026,389
84,324
3,994,051
20,104,764
17,315,743
99,104
1,303,450
18,718,297
2013
$
2012
$
9,786,146
10,318,618
20,104,764
9,786,146
8,932,151
18,718,297
The Endowment Fund comprises:
Capital account
Accumulated surplus
The Endowment Fund was established on 1 September 1996 under Article 14 of the Dover Park
Hospice Constitution. It comprises the capital account and accumulated surplus. According to
Article 14, the accumulated surplus of the Endowment Fund may be applied by the Council for
the purposes of the Hospice. No capital of the Endowment Fund shall be expended without the
approval of members of the Hospice at a general meeting.
The purpose of the Endowment Fund is to provide a constant stream of income to the Hospice
to supplement the Accumulated Fund, the amount of which is subject to uncertainty.
(ii) Unrestricted Fund: Accumulated Fund
The Accumulated Fund is represented by the following:
2013
$
Financial assets at fair value through income
and expenditure
2012
$
5,924,697
6,109,264
1,621,450
580,181
6,664,149
(3,289,598)
(714,967)
1,608,754
1,369,394
5,574,227
(3,185,270)
(901,435)
10,785,912
10,574,934
FS15
Dover Park Hospice
Capital management
The capital structure of the Hospice consists of the endowment fund and the accumulated fund.
The Hospice’s primary objective in capital management is to maintain the size of the capital
account in its Endowment Fund whilst having sufficient funds to continue to provide palliative
care services.
Pursuant to the Code of Governance for Charities and Institutions of a Public Character
Guideline 6.4.1, the Council has established a reserve policy (“Reserve Policy”) for the
Hospice. In setting the Reserve Policy, the Council is of the view that it is more reasonable to
use net liquid assets available to meet expenditure obligations as a reserve measurement instead
of the full unrestricted funds. Unrestricted net liquid asset available to meet expenditure
obligations is calculated as the sum of the financial assets at fair value through income and
expenditure, deposits, prepayments and other receivables, cash and cash equivalents less trade
and other payables relating to the unrestricted fund. The reserves of the Hospice provide
financial stability and the means for the development of its operations and activities. The
Hospice intends to maintain the reserves at a level sufficient for its operating needs and the
Council regularly reviews the amount of reserves that are required to ensure that they are
adequate to fulfil its continuing obligations.
2013
$
2012
$
Unrestricted Funds
Financial assets at fair value through income and expenditure
Total unrestricted liquid assets
1,621,450
580,181
6,664,149
(714,967)
8,150,813
1,608,754
1,369,394
5,574,267
(901,435)
7,650,980
Total expenditure
8,432,090
6,278,344
0.97
1.22
Ratio of net liquid assets to total operating expenditure
There were no changes in its approach to capital management during the year.
9
2013
$
At 1 April
Contribution transferred to deferred capital grant
during the year
Deferred capital grants written off
Amortisation for the year
At 31 March
2012
$
3,185,270
2,441,768
295,490
–
(191,162)
3,289,598
949,786
(39,543)
(166,741)
3,185,270
Deferred capital grants comprise government grants and solicited donations received for the
purpose of constructing, furnishing and equipping the Hospice.
FS16
Dover Park Hospice
10
Trade payables
Accrued operating expenses
Advance membership subscriptions
Employees’ short-term accumulating compensated
absences
Other payables
2013
$
2012
$
160,802
232,177
1,525
23,602
108,383
2,150
79,734
240,729
714,967
86,125
681,175
901,435
The contractual undiscounted cash outflows of accrued operating expenses and other payables is
the carrying amounts, which is due within a year, for both financial years as at 31 March 2013
and 2012.
11
Incoming resources from generated funds
2013
$
Tax exempt receipts
Non tax exempt receipts
2,844,625
248,853
3,093,478
2012
$
3,003,509
194,592
3,198,101
Included in non tax exempt receipts is an amount of $146,188 (2012: $93,817) donations
without tax reference number registered under Institutions of Public Character portal.
12
Investment income
Interest income from banks
Income from fixed income securities
Dividend income
2013
$
2012
$
11,488
449,378
315,150
776,016
8,783
355,747
441,700
806,230
FS17
Dover Park Hospice
13
Net incoming resources
The following items have been included in arriving at net incoming resources:
2013
$
Staff costs
Contributions to Central Provident Fund
included in staff costs
Audit fees
Operating lease expense
14
(481,796)
(4,019,284)
(384,540)
(70,272)
(258,926)
(266,481)
(49,168)
(258,944)
2013
$
2012
$
374,639
242,317
2013
$
2012
$
Investment management expenses
Management fee
Investment charges
Other charges
16
(459,994)
(5,923,170)
Fundraising costs
Fundraising events
15
2012
$
65,738
21,516
10,764
98,018
65,047
9,589
6,796
81,432
2013
$
Staff costs
Patient care expenses
Establishment expense
Other expenses
394,264
4,819,303
230,445
555,596
219,151
171,566
6,390,325
2012
$
386,642
3,068,464
233,050
478,205
206,057
296,489
4,668,907
FS18
Dover Park Hospice
17
Governance activities
2013
$
Staff costs
Establishment expense
Other expenses
2012
$
65,730
1,097,264
28,481
299,326
176,325
1,667,126
95,154
943,711
25,894
239,710
62,651
1,367,120
Staff costs under governance activities include cost of staff of the Hospice who are involved in
general running of the Hospice. It is not practicable to allocate their time accurately so as to
apportion their salaries to fundraising and charitable activities.
18
Remuneration of employees
The number of employees whose remuneration exceeded $100,000 in the year are as follows:
2013
Number of employees in bands:
$100,001 to $150,000
$150,001 to $200,000
2012
1
2
–
2
The Hospice entered into a service agreement for the purchase of medical consultancy services
from Tan Tock Seng Hospital Pte Ltd which commenced on 1 July 2008.
The Hospice receives services from its volunteers. The volunteers are not remunerated for their
services.
The total number of employees as at financial year end is 89 (2012: 80).
19
Income tax expense
The Hospice is an approved charity organisation under the Charities Act, Chapter 37 and an
institution of a public character under the Income Tax Act, Chapter 134. No provision for
taxation has been made in the financial statements as the Hospice is a registered charity with
income tax exemption.
FS19
Dover Park Hospice
20
Financial risk management
Overview
Risk management is integral to the whole operation of the Hospice. The Hospice has a system
of controls in place to create an acceptable balance between the cost of risks occurring and the
cost of managing the risks. The Council continually monitors the Hospice’s risk management
process to ensure that an appropriate balance between risk and control is achieved.
The Hospice is exposed to credit risk, liquidity risk and market risk. This note presents
information about the Hospice’s exposure to each of these risks, the Hospice’s objectives,
policies and procedures and processes for measuring and managing risks. Further quantitative
disclosures are included in these financial statements.
Credit risk
Credit risk is the potential financial loss resulting from the failure of a counterparty to settle its
financial and contractual obligations to the Hospice, as and when they fall due.
The Hospice’s exposure to credit risk arises principally from deposits, prepayments and other
receivables and investments in fixed income securities and non-cumulative, non-convertible
preference shares.
The Hospice’s other receivables amounting to $235,338 (2012: $161,128) are not past due.
The Hospice establishes an allowance for impairment that represents its estimate of incurred
loss in respect of grant due from Ministry of Health, patient fees receivable and other
receivables. The main component of this allowance is a specific loss component that relates
specifically to individually significant exposures. There are no allowances for impairment
arising from these amounts.
The allowance accounts are used to record impairment losses unless the Hospice is satisfied that
no recovery of the amount owing is possible; at that point, the amount considered irrecoverable
is written off against the allowances directly.
Similarly on investment operations, the Investment Committee limits investments to bonds with
at least BBB or equivalent credit rating.
Cash and fixed deposits are placed with banks and financial institutions which are regulated.
Investments and transactions involving financial instruments are allowed only with
counterparties that are of high credit worthiness.
At the reporting date, significant concentration of credit risk relates to cash at bank and fixed
deposits placed with a local bank and a foreign bank in Singapore and financial assets held on
behalf by a fund manager. The maximum exposure to credit risk is represented by the carrying
amount of each financial asset in the balance sheet.
FS20
Dover Park Hospice
The table below summarises the types of fixed income securities held by the Hospice and the
credit ratings which are based on Standard & Poor’s financial strength rating or its equivalent.
The fixed income securities comprise mainly government securities and corporate bonds.
A to AAA
$
2013
Corporate bonds
Government securities
Non-cumulative, non-convertible
preference shares
2012
Corporate bonds
Government securities
Non-cumulative, non-convertible
preference shares
B to BBB
$
Total
$
3,776,949
520,692
4,297,641
6,115,371
–
6,115,371
9,892,320
520,692
10,413,012
561,010
4,858,651
816,429
6,931,800
1,377,439
11,790,451
3,447,152
514,938
3,962,090
6,347,959
–
6,347,959
9,795,111
514,938
10,310,049
1,055,650
5,017,740
811,555
7,159,514
1,867,205
12,177,254
Liquidity risk
Liquidity risk is the risk that the Hospice will not be able to meet its financial obligations as
they fall due. The Hospice’s approach to managing liquidity is to ensure, as far as possible, that
it will always have sufficient liquidity to meet its liabilities when due, under both normal and
stressed conditions, without incurring unacceptable losses or risking damage to the Hospice’s
reputation.
Typically, the Hospice ensures that it has sufficient cash on demand to meet expected
operational demands excluding the potential impact of extreme circumstances that cannot
reasonably be predicted.
The carrying amount of trade and other payable approximates the expected contractual cash
flows which will mature within the next one year.
Market risk
Market risk is the risk that changes in market prices, such as interest rates, foreign exchange
rates and equity prices will affect the Hospice’s income or value of its holdings of financial
instruments. The objective of market risk management is to manage and control market risk
exposures within acceptable parameters, while optimising the return on risk.
FS21
Dover Park Hospice
Equity price risk
Equity price risk is the risk that the fair value or future cash flows of an equity security will
fluctuate because of changes in market prices (other than those arising from interest rate risk or
currency risk), whether those changes are caused by factors specific to the individual eqity
security or its issuer, or factors affecting all similar equity security traded in the market.
Sensitivity analysis
The Hospice’s investments in equity securities are designated as fair value through income and
expenditure investments. A 10% increase or decrease in the underlying equity prices at the
reporting date would increase or decrease income by $585,739 (2012: $674,724) respectively.
This analysis assumes that all other variables remain constant.
Interest rate risk
The Hospice’s exposure to changes in interest rates relates primarily to investments in fixed
income securities and fixed deposits.
Sensitivity analysis
The Hospice’s investments in fixed income securities are designated as fair value through
income and expenditure investments. A 10% increase or decrease in the underlying interest rate
at the reporting date would increase or decrease income by $1,179,045 (2012: $1,217,725)
respectively. This analysis assumes that all other variables remain constant.
At the balance sheet date, management assessed that an increase/(decrease) of 50 basis points in
the interest rates would have no significant impact to the Hospice.
Foreign currency risk
The financial assets of the Hospice are all denominated in Singapore dollars. The Hospice has
no exposure to foreign currency risk.
Estimation of fair values
The following summarises the significant methods and assumptions used in estimating the fair
values of financial instruments of the Hospice
Investments in equity and fixed income securities
The fair value of financial assets at fair value through income and expenditure is determined by
reference to their quoted bid prices at the reporting date.
Other financial assets and liabilities
The carrying amounts of financial assets and liabilities with a maturity of less than one year
(including trade and other receivables, cash and cash equivalents, and trade and other payables)
are assumed to approximate their fair values because of the short period to maturity.
FS22
Dover Park Hospice
Fair value hierarchy
The table below analyses financial instruments carried at fair value by valuation method. The
different levels have been defined as follows:
Level 1:
quoted prices (unadjusted) in active markets for identical assets or liabilities;
Level 2:
inputs other than quoted prices included within Level 1 that are observable for
the asset or liability, either directly (i.e., as prices) or indirectly (i.e., derived
from prices);
Level 3:
inputs for the asset or liability that are not based on observable market data
(unobservable inputs).
Level 1
$
21
Level 2
$
Level 3
$
Total
$
31 March 2013
Financial assets - Investments
17,647,839
–
–
17,647,839
31 March 2012
Financial assets - Investments
18,924,497
–
–
18,924,497
Related party transactions
For the purpose of these financial statements, parties are considered to be related to the Hospice
if the Hospice has the ability, directly or indirectly, to control the party or exercise significant
influence over the party in making financial and operating decisions, or vice versa, or where the
Hospice and the party are subject to common control or common significant influence. Related
parties may be individuals or other entities.
Key management personnel remuneration
Key management personnel of the Hospice are those persons having the authority and
responsibility for planning, directing and controlling the activities of the Hospice. The senior
management are considered as key management personnel of the Hospice.
Key management personnel remuneration recognised in the statement of comprehensive income
is as follows:
Key management personnel
- short-term employee benefits
2013
$
2012
$
549,477
361,168
The Hospice is governed by the Governing Council. All members of the Council are volunteers
and received no monetary remuneration for their contribution to the Hospice.
FS23
Dover Park Hospice
The transactions with related parties are as follows:
2013
$
Purchase of computer peripherals
Purchase of architectural services and resident technical
officer service
2012
$
7,511
13,441
32,100
221,483
FS24

Annual Report 2012-213

Transcription

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