DHL Central Asia Hub

DHL Central Asia Hub
Central Asia Hub 2012
Page
DHL Express Business Model
Our Strength = Our Network
Origin Service Centre
1 Pickup
Processed
2 & Bagged
Origin Hub/G TW
Departs
Arrives
3 Facility
4 Facility
Processed
5 & Bagged
Depart
6 Facility
Confirmed
7 Uplift
Transfer Hub
Confirmed
11 Uplift
Departs
Dest Hub/G TW
Arrives
12 Facility
Processed
13 & Bagged
Central Asia Hub 2012
Processed
10 Facility
9 & Bagged
Arrives
8 Facility
Dest Service Centre
Departs
14 Facility
Arrives at
15 Final Dest
With
16 Courier
Shipment
17 delivered
Track
and
Trace
Page 2
Major Hubs
Leipzig
Cincinnati
Bahrain
Lagos
Shanghai
Dubai
Bangkok
Hong Kong
Singapore
Global Hubs
Central Asia Hub 2012
AP / EEMEA Regional Hubs
Page 3
Location of DHL Central Asia Hub
Hong Kong
International
Airport
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Central Asia Hub 2012
Page 4
Milestones
Central Asia Hub
moved to Hong Kong
from Manila
Central Asia Hub 2012
Standalone facility
in place with site
area 18,200 sqm
Page 5
Milestones
Completion of
extension building with
total site area of 35,000 sqm
Central Asia Hub 2012
Page 6
Milestones
Automated sorting
process for parcels
Automated sorting
process for flyers
Central Asia Hub 2012
Page 7
Fact Sheet
Investment
US$210 million
(total investment)
Total Site Area
35,000 sqm
Warehouse Space
31,400 sqm
Conveyor Belts
4 km
Loading Docks
34
CCTV Cameras
220
Parcel Sort Capacity (P/Hr)
35,000 per hour
Document Sort Capacity (P/Hr)
40,000 per hour
ULD Sorting Positions
Ball Deck Size
Central Asia Hub 2012
180 full-sized ULD
sorting positions
5,500 sqm
Page 8
CAH Organization Structure
Management
Cindy Lau
General Manager
Operations
Engineering
Transportation
Security
Customs & Regulatory
Affairs
Operations
Programmes
Lee Kwong Ming
Wai Kong
Gary Chow
Michael Chan
Thomas Wong
Terry Yip
Director, Hub Ops
Engineering Manager
Transportation
Manager
Security Manager
Customs & Regulatory
Affairs Manager
Ops Programmes
Manager
Network Control Centre
Network Control Group
Winky Pang
Director, NCC - AP
Central Asia Hub 2012
Back Office Support
Finance
Lawrence Cheung
Senior Manager Finance
Human Resources
Moniz Lee
Business HR Manager
IT Support
Terence Wong
IS Support Manager
Page 9
Cargo Throughput : HK Airport vs CAH (2000 – 2011)
14%
4,500
4,000
12%
3,500
V o lu m e ('000T on n es)
10%
3,000
2,500
8%
2,000
6%
1,500
4%
1,000
2%
500
0
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2,241
2,074
2,479
2,642
3,094
3,402
3,580
3,742
3,624
3,347
4,128
3,920
CAH Cargo Handled
52
60
81
106
152
203
239
262
298
346
438
460
% of CAH TP against HK Airport TP
2%
3%
3%
4%
5%
6%
7%
7%
8%
10%
11%
12%
HK Airport Cargo Handled
Central Asia Hub 2012
0%
Page
Asia Air Network 2000
4-hour connections to major
Asian cities from Hong Kong
Seoul
Osaka
Taipei
Hong Kong
4 chartered flights/ day
Singapore
Central Asia Hub 2012
Page 11
Asia Air Network 2012
4-hour connections to major
Asian cities from Hong Kong
Beijing
Incheon
Osaka
Nagoya
Chengdu
Leipzig
Shanghai
Los Angeles
Tokyo
Guangzhou
Delhi
Shenzhen
Taipei
Cincinnati
Hong Kong
Dubai
Bahrain
Bangkok
Manila
Ho Chi Minh
Penang
Singapore
Kuala Lumpur
Jakarta
Central Asia Hub 2012
Page 12
Airline Network Partners
Aircraft Specification
A300-600F
Air Hong Kong
Payload: 54 tons (Gross), 43 tons (Net)
Main deck: 21 positions
Lower deck: 22 positions
Bulk 10 CBM
Air Hong Kong is a joint venture between DHL Express and Cathay Pacific.
DHL Express holds 40% and Cathay Pacific holds 60% equity stake.
Boeing 747-400F
Polar Air Cargo
Payload: 116.5 tons (Gross), 104 tons (Net)
Main deck: 30 positions
Lower deck: 32 positions
Bulk 13 CBM
Polar Air Cargo Worldwide is a joint venture between DHL Express and Atlas Air
Worldwide. DHL Express holds 49% and Atlas Air holds 51% equity stake.
B777-200ERF
AeroLogic
Central Asia Hub 2012
Payload: 104 tons (Gross), 93 tons (Net)
Main deck: 27 positions
Lower deck: 32 LD3s
Bulk 17 CBM
AeroLogic is a joint venture between DHL Express and Lufthansa Cargo.
DHL Express and Lufthansa Cargo each have 50% equity stake in AeroLogic.
Page
Auto-sort Process
Provision
X-ray
Customs
Maintenance
Central Asia Hub 2012
Canteen
Office Block
Hospital
ULD Staging Area
Page 14
Auto-sort Process
Shoe Sorter
6-sided Camera
Singulator
Sort the shpts to Scanner
Shpts queue up
relevant chute
Barcode scanning
one by one
to identify shpt dest.
Provision
X-ray
To G/F loading
Central Asia Hub 2012
Customs
Maintenance
Auto-COY
Canteen
Office Block
Hospital
ULD Staging Area
Parcel auto-sorting
at max 35,000 pc/hr
operating since Nov 07
Page 15
Auto-sort Process
Sorter
Customs
Maintenance
Canteen
Office Block
Provision
X-ray
Debag
Documents
taken out
from bag
Hospital
Induction
ULD Staging Area
& Scan
Debag
Auto-Flyer
Flyer/Document autosorting at max 40,000 pc/hr
operating since May 08
Central Asia Hub 2012
Page 16
Auto-sort Process
Quality
Control
Centre
Proactive monitoring of
shipments down to HAWB level
Provision
X-ray
Customs
Maintenance
Debag
Central Asia Hub 2012
Canteen
Office Block
Hospital
ULD Staging Area
Page 17
Network Control Group (NCG)
• Monitors flight movements, enabling DHL to proactively notify
customers in the event of flight delays or cancellations.
• Its monitoring system also has a unique feature which
proactively tracks all shipments along the delivery process.
• The Hub NCG operates round the clock and
is linked to the Asia Pacific Network
Control Center (APNCC)
in Hong Kong.
Central Asia Hub 2012
Page 18
Asia Pacific Network Control Center (AP NCC)
• Is situated in Hong Kong, the center of the Asia Pacific Network,
operating 24 x 7 for real time management of DHL’s
dedicated Air Network,
• Planning and execution of contingency arrangements
in the event of any incidents which disrupt our network
• Real time capacity management
on our network flights to ensure
optimization while maintaining
service performance
Central Asia Hub 2012
Page 19
Customs
Central Asia Hub 2012
•
A 24 hours on-site customs hall
helps to ensure swift clearance
of shipments upon arrival.
•
In addition, with data sent to
customs ahead of the actual
shipment, clearance can be
completed in advance,
enabling quicker transfer
to the final destination.
Page 20
Security
Central Asia Hub 2012
•
DHL’s Central Asia Hub received
Class A certification from the
Transport Asset Protection
Association (TAPA), an independent
organization that establishes and
maintains best asset protection
for the technology industry.
•
The Central Asia Hub is equipped
with a state-of-the-art security
system, including X-ray equipment,
an access control system and
about 220 CCTVs.
Page 21
Thank you!