PHS Fiscal Year 2015 Annual Report

Fiscal Year 2015
Annual Report Highlights
Excelling to New Heights
PoconoMedicalCenter.org
Pocono Health System Annual Report FY2015
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Pocono Health System
Excelling to New Heights
POCONO HEALTH SYSTEM
BOARD OF DIRECTORS
In 1915, a new era in healthcare was born in Monroe County with the opening
of General Hospital in East Stroudsburg. Today, more than a hundred years
later, we are Pocono Health System (PHS), and Pocono Medical Center
(PMC) and the healthcare services we provide have grown to provide the most
advanced and integrated care to the patients in our region.
In the past year, PHS’s numerous achievements include the opening of our new
West End Healthcare Center in Brodheadsville, where outstanding primary care
doctors, physician specialists, and key services are all located in one building
for ease of access to the best care for our patients. In addition, PMC’s Dale and
Frances Hughes Cancer Center was named a Certified Quality Breast Center
of Excellence by the National Quality Measures for Breast Centers (NQMBC),
and our Bartonsville Healthcare Center was designated a Breast Imaging
Center of Excellence by the American College of Radiology, paving the way as
a regional leader in women’s health with advanced technologies including 3D
mammography.
PMC is a leader in emergency care. Featuring a Level III Trauma Center in
one of the busiest Emergency Departments in Pennsylvania, our hospital
offers services for all ages, including pediatrics. This year, PMC’s Emergency
Department is undergoing a $3.8 million renovation that includes additional
treatment areas to further enhance our patients’ overall experience.
Among our greatest accomplishments this year, U.S. News & World Report
named PMC in the top 10 percent of hospitals in Pennsylvania for the first time
ever, a reflection of PHS’s commitment to provide excellent care, close to home.
Similarly, PMC’s ESSA Heart and Vascular Institute ranked among the High
Performing Hospitals in both Heart Failure and Heart Bypass Surgery.
PMC also received accreditation as a Primary Stroke Care Center of Excellence
by the Joint Commission, and the American Heart Association/American
Stroke Association awarded PMC with the Stroke Bronze Level Quality
Achievement Award.
Looking to 2016 and beyond, our promise to our community is that PHS
will soar to even greater heights. By forming strategic alliances with leading
healthcare institutions and the construction of a new, state-of-the-art hospital
in Tannersville, PHS’s goal is to continue to provide the most innovative
healthcare for our patients well into the next century.
W. Andrew Worthington
Chairman
Jeffrey E. Snyder
President & CEO, PHS/PMC
Andrew Forte
Treasurer
R. Douglas Olmstead, Jr.
Secretary
Rajesh
Bhagat, MD
Carmine Cerra, MD
Lynn Courtright
Sincerely,
Jeffrey E. Snyder
President & CEO, Pocono Health System/Pocono Medical Center
OUR VI SI ON
To Build A Healthier Community
Vincent
Francescangeli, Jr., MD
Tom Grayuski
OUR MI SSI ON
To Provide Excellent Care, Close To Home
OUR VALUE S
Integrity, Teamwork & Respect
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Elizabeth Koster
Richard Staneski
Excelling to Improve Health
Collaboration
During the past year, PHS established many new partnerships to offer patients
greater access to clinical excellence. PMC’s Dale and Frances Hughes Cancer
Center and Lehigh Valley Health Network are working together to enhance access
to radiation oncology services. In addition, the collaboration between PHS and
Thomas Jefferson University Hospital gives our patients fighting ovarian and cervical
cancers access to the most technologically advanced gynecologic surgical therapies,
and through a partnership with the State University of New York (SUNY), PHS now
brings specially-trained oncologists to our community to treat conditions such as
prostate and bladder cancers through minimally invasive robotic urological surgery.
POCONO HEALTH
SYSTEM
Expanding Services,
Bringing New Technologies
to the Region
Improved Technology
PHS added the Stereotactic Upright 3D Breast Biopsy System to detect and
treat breast cancer. This advanced 3D screening instrument allows patients to
remain in an upright position while being tested. Also, PHS enhanced traditional
mammography with two of the most advanced 3D breast ultrasound units that
allow physicians to detect early-stage cancer with pinpoint accuracy, before cancer
cells have spread to other parts of the body. New this year, our low-dose CT AIDER
allows physicians to get detailed x-rays of early-stage cancers while reducing
radiation exposure by 50 percent.
The Dale and Frances Hughes Cancer
Center was named a Certified Quality
Breast Center of Excellence by the
National Quality Measures for Breast
Centers (NQMBC).
Growth
PHS opened its new, state-of-the-art West End Healthcare Center in 2015, two
new medical office locations in the Stroudsburg area, and one in Mountainhome.
In addition, PHS opened a new Immediate Care Center, our fourth in Monroe
County providing urgent, non-life threatening care. Plus, PHS has already begun
development on a new ambulatory healthcare center in East Stroudsburg. Perhaps
most notably, plans are underway for our new hospital in Tannersville.
New Physicians
This year, 22 new doctors and advanced practitioners joined PHS, increasing
our provider network by 25 percent. In response to increasing demands in our
community for primary care doctors, PHS welcomed seven family and internal
medicine physicians. New physician specialists include cardiothoracic surgeons;
an endocrinologist; medical oncologist; neonatologist; neurologist; pulmonologist;
and a radiation oncologist. In 2015, PHS also expanded the team with new clinical
psychologists, nurse practitioners, and physician assistants.
Bartonsville Healthcare Center was
designated a Breast Imaging Center
of Excellence by the American College
of Radiology.
Advanced Services
PHS is the first and only healthcare system in the region to provide advanced
services for wound care. Led by vascular surgeons Dr. David Meir-Levi and
Dr. Eric Wilson, our Advanced Wound Care Center at the Bartonsville Healthcare
Center has treated more than 1,200 patients with Hyperbaric Oxygen Therapy,
allowing patients with chronic wounds to heal faster.
Saving Lives
In one of the busiest emergency departments in Pennsylvania, PHS’s Level III
Trauma Center treated more than 73 thousand patients in the past year, and
expansion and renovation to our Mattioli Emergency Department is already
underway. Additionally, through PHS’s stroke telemedicine program in our
Emergency Department, patients across the region get the most high-tech
and effective stroke treatment available anywhere.
Pocono Health System Annual Report FY2015
In 2015, PHS opened its new West End
Healthcare Center in Brodheadsville.
This 30,000-square-foot facility provides
a patient-centered experience for medical
care, disease prevention, and chronic
disease management, all under one roof.
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Our Quality Achievements
PHS is proud of its many distinctions in the past year that demonstrate our
commitment to quality and safety for our patients. Some of these include:
¡¡ U.S. News & World Report ranked PMC among the top 10 percent of all hospitals
in Pennsylvania, and as a High Performing Hospital for Heart Failure and Heart
Bypass Surgery.
¡¡ PMC was accredited as a Chest Pain Center of Excellence by the Society of
Cardiovascular Patient Care. This program recognizes centers offering the
best practices and highest standards of care.
¡¡ PMC received Advanced Certification for Primary Stroke Centers and
Accreditation as a Primary Stroke Care Center of Excellence by the Joint
Commission for following best practices for stroke care. In addition, the
American Heart Association/American Stroke Association awarded PMC with
the Stroke Bronze Level Quality Achievement Award for following their quality
performance measures for stroke treatment.
Quality
Breast Center
of Excellence!
¡¡ PMC’s Dale and Frances Hughes Cancer Center was named a Certified
Quality Breast Center of Excellence by the National Quality Measures for
Breast Centers (NQMBC).
¡¡ PHS’s Bartonsville Healthcare Center was designated a Breast Imaging
Center of Excellence by the American College of Radiology.
¡¡ PHS earned the Joint Commission’s Gold Seal of Approval for Hospital
Accreditation by demonstrating continuous compliance with its
performance standards.
William Rutula Research Award
¡¡ A landmark infection control research study led by Charles K. Herman, MD,
Chief of Surgery at PHS, received the prestigious William Rutula
Research Award.
¡¡ Hospitals & Health Networks named PHS one of HealthCare’s Most Wired for
consistently adopting health information technology to improve patient care.
Our People
PHS is proud to announce that it’s once again been named one of the Top 150
Great Places to Work in Healthcare by Becker’s Healthcare. With more than two
thousand employees, 209 active medical staff members, and close to 500 volunteers,
we strive to create an environment that brings out the best in each of
us and those we serve.
In order to motivate our team and ensure we work together to offer safe,
compassionate care, this year PHS developed the P.R.I.D.E. Program, which stands
for Privacy, Respect, Involvement, Dignity, and Engagement. Each month, PMC
employees who exemplify these principles are given a Service Excellence Award.
By calling upon the values represented in the PRIDE acronym, all PHS team
members aim to serve our patients with kindness and compassion.
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The PHS Board of Directors, led by Chairman W. Andrew Worthington, continues
to identify new opportunities to ensure our health system’s continued success well
into the future and to offer the best healthcare for the Pocono region and its nearly
170,000 residents.
Pocono Health System Annual Report FY2015
PHS Community Benefit:
Moving Forward Together
In keeping with our Mission to provide excellent care, close to home, PHS continues
to initiate a variety of community benefit programs and partner with community
organizations that are helping to improve the health and well-being of the people in
the Pocono community.
Improving Community Health
¡¡ In the past year for our community, PHS invested $35,519,959 in community
benefit, community health education, professional and patient education, and
community partnerships. This includes a total of 374 hours of community service
by PHS employees; 173 families served by our Nurse Family Partnership; and
64,763 hours of service by our 492 committed volunteers. Additionally, PHS
sponsored more than a hundred community events in the Pocono community in
2015—that’s an event one out of every three days during the year.
Improving Community Health
$35,519,959
community benefit
374 hours
of community service
173 families
served by
Nurse Family Partnership
64,763
service hours by our
492 volunteers
Unwavering Support
PHS is committed to providing quality, accessible, affordable healthcare and
programs that contribute to the improved health and well-being of everyone in the
Pocono region. PHS’s various endeavors ensure that we develop programs targeting
identified needs:
¡¡ PHS unveiled its new Healthy Living Program, designed to support people in
their efforts to adopt a healthier lifestyle. In this innovative program, participants
benefit from education, screenings, and healthy lifestyle programs.
¡¡ Led by Musa Tangoren, MD, an anesthesiologist at PMC, our Biggest Winner
Healthy Weight Lifestyle Program gives people the support they need to adopt a
healthy lifestyle through motivational speakers, weekly weigh-ins, and access to
registered dieticians and other medical professionals at PHS.
¡¡ To help patients access healthcare more efficiently, this year PHS launched an
expanded access Call Center with a toll-free number, 866-PMC-DOCS.
¡¡ The Hospital and Health System Association of Pennsylvania, in partnership
with the Gift of Life Donor Program, recognized PMC with its Platinum-Level
Achiever Award. PMC was one of only 12 hospitals in Pennsylvania to receive
this award that recognized us as a leader in building public awareness about the
ongoing need for organ donors.
A total of 400 participants in the first two
Biggest Winner Challenges lost more than
five thousand pounds. The program is a
PMC Healthy Living Series program.
¡¡ Pennsylvania State Senator Lisa Baker recognized PMC in a citation for
providing medical care and support to the Pennsylvania State Police, first
responders, and police K-9s during the manhunt for accused criminal Eric Frein.
¡¡ Through the Parks for Good Living Program, PHS has joined with three regional
park commissions to encourage people to incorporate the power of nature in
their lives.
¡¡ For the second consecutive year, PMC provided medical care and support to the
American Red Cross Run for the Red Marathon.
Education
¡¡ PHS enhanced emergency medical service education and training by hiring
an EMS liaison and educator, certified EMT instructors, and offering classes
in community-based settings.
Pocono Health System Annual Report FY2015
“Coming together is a beginning.
Keeping together is progress.
Working together is success.”
Henry Ford
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Access to Care
PHS recognizes that many people in Monroe County and surrounding areas
are underinsured or uninsured, and we remain committed to helping to remove
financial barriers so that every member of our community has access to excellent
healthcare. To do this while providing outstanding care for our patients, PHS is
always exploring more efficient ways of delivering care. This includes working closely
with the physicians on our medical staff in the areas of wellness and prevention
as well as early detection. For instance, throughout the year our Dale and Frances
Hughes Cancer Center offers many cancer screenings with our physicians and
advanced practitioners. These screenings are free and open to the community.
PHS is also dedicated to providing care for some of our most vulnerable patients.
Responding to the needs of our community, PHS expanded our Level III Neonatal
Intensive Care Unit (NICU) to twice its size, adding more beds to accommodate
premature infants and those born with serious illnesses.
This year, PHS donated $112,202 to Nurse
Family Partnership, a program where
specially-trained nurses visit expectant
mothers in their homes until the time their
children are two years old. The goals of
the program are to foster healthy lifestyle
habits and good parenting skills while
offering career counseling to these incomeeligible families in Monroe County.
PHS is proud to have the most robust and
comprehensive team of Providers and PMC
Physician Associates Network in the region.
Pocono Health System – Care Measured in Numbers
Babies Delivered
1,024
Emergency Department Visits
73,682
Immediate Care Visits
33,634
Inpatient Surgeries
2,556
Outpatient Surgeries
3,996
Hospital Admissions
11,141
Medical Staff
293
Telemedicine Staff
15
Advanced Practitioners
The Valerie M. Hodge Dental Clinic provides
primary dental care, basic restorations,
preventative care, and oral hygiene
education for children from uninsured
or underinsured families. Last year, more
than 2,500 children benefitted from the
care supported by the Valerie M. Hodge
Memorial Endowment Fund.
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Direct Care up 27% from the Previous Year
Pocono Health System – Impact by the Numbers
Total Community Benefit
$35,519,959
Direct Patient Care
(for which we receive no payment)
Community Education & Prevention
$41,306
Community Partnerships & Support
$325,558
(up 44% from the Previous Year)
Professional & Patient Education &
Publications
PHS/PMC Economic Impact on the
Local Economy
(as estimated by the Hospital and Health System
Association of Pennsylvania)
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$34,045,429
$1,107,666
$429,000,000
Pocono Health System Annual Report FY2015
Pocono Health System – Revenues and Expenses FY2015
2015
2014
$294,855,120
$269,720,159
$441,881
$5,176,447
Total Operating Expenses
$285,313,212
$263,295,261
Salaries, Wages & Benefits
$154,229,995
$141,249,612
Supplies & Other Expenses
$109,349,911
$102,281,587
$16,429,754
$14,765,309
Interest
$5,303,552
$4,998,753
Excess Revenue over Expenses
to be Reinvested
$9,983,789
$11,601,345
Total Revenue
Total Other Income
Depreciation
Pocono Health System Locations in the Region
TOBYHANNA
Mountain Healthcare Center
• PMC Immediate Care
• Family Care
• Internal Medicine
• OB/GYN
• Digital Mammography
• Occupational Medicine
• Medical Lab
• Rotating Specialists
MOUNTAINHOME
PMC Physician Associates
DINGMANS FERRY
PMC Physician Associates
• Primary Care
• Cardiology
• OB/GYN
• Hematology/Medical
Oncology
• General Surgery coming soon
EAST STROUDSBURG
447 Office Plaza
BARTONSVILLE
Bartonsville Plaza
Mountainhome
• PMC Immediate Care
• Occupational Medicine
• Lab and X-ray
BLAKESLEE
PMC Physician Associates
Blakeslee
• Primary Care coming soon
BARTONSVILLE
PMC Bartonsville Healthcare
Center - Bartonsville Square
Tobyhanna
MONROE
COUNTY
• Primary Care
• Women’s Breast Health
Center
• OB/GYN
• Urogynecology
• Digital Mammography
• Advanced Wound Care
Center
• Vascular Surgery and Lab
• Endocrinology
• Pulmonology
• Behavioral Health
• Imaging Center
BRODHEADSVILLE
Stroudsburg
Brodheadsville
STROUDSBURG
PMC Physician
Associates
Stroud West
• Family Care
• Pediatrics
Portland
STROUDSBURG
Pocono Ambulatory
Surgery Center
PORTLAND
PMC Physician Associates
• Hematology/Medical
Oncology
• Behavioral Health
• Occupational Medicine
• Lab and X-ray
Pocono Health System Annual Report FY2015
Dingmans
Ferry
EAST STROUDSBURG
Women’s Health Center
• Gynecology
EAST STROUDSBURG
West Main Street
• Primary Care
East
Stroudsburg
Bartonsville
West End Healthcare Center
• Primary Care
• OB/GYN
• PMC Immediate Care
• Pediatrics
• Cardiology
• General Surgery
• Pediatrics
• Internal Medicine
• Cardiology
• Bariatric Surgery
• General Surgery
• Plastic Surgery
• Pulmonology/Critical Care
• Digital Mammography
• Medical Lab
• ENT coming soon
• Primary Care
EAST STROUDSBURG
Pocono Medical Center
• ESSA Heart & Vascular
Institute
• Hughes Cancer Center
• Level III Trauma Center
• Level III NICU
• NEPA Hip & Joint
Replacement
• Neurosciences Program
• Cardiology
• OB/GYN
• Infectious Diseases
• Pediatrics
• PMC Immediate Care
• Pulmonology/Critical Care
• Digital Mammography
• Diagnostic Imaging
• Medical Lab
• Rotating Specialists
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Pocono Health Foundation
The Pocono Health Foundation (PHF) assists in positioning Pocono Health System
as the leader in healthcare in Monroe County. With funding from local businesses,
fundraising groups, and caring individuals, PHS is able to continue serving the
Pocono region with excellent care, close to home. Through the philanthropic work
at the Foundation, families in our community can access care traditionally available
only in larger cities.
In the past several years, and continuing to present day, PHF has made significant
contributions to the ESSA Heart and Vascular Institute, the Mattioli Emergency
Center, Neonatal Intensive Care Unit, Trauma Center, the Dale and Frances Hughes
Cancer Center, Bartonsville Healthcare Center, Pocono Ambulatory Surgery
Center, and the West End Healthcare Center. Also, PHF annually awards grants that
support health and human service programs as well as students pursuing a career
in healthcare. In celebration of our 100th year, PHF awarded more than $100,000 in
grants and scholarships to community organizations this year.
Much of PHS’s success is the direct result of the generosity of many individuals who
have invested in the future quality of life of our community.
Board of Directors
(As of 1/31/16)
Charles K. Herman, MD
Chair
Jeffrey E. Snyder
President & CEO, PHS/PMC
Joan M. Duckloe
Vice Chair
Theresa Anthony Yocum
Secretary/Treasurer
Rose Berardi
Joann Farda
Tom Grayuski
Ann Negvesky
Ray J. Starner
SERV ICE
“The best way to find yourself
is to lose yourself in the
service of others.”
Mahatma Gandhi
This past year, the Pocono Health
Foundation had the privilege of honoring
William B. Cramer, Esquire as its 13th Gold
Medal Award recipient for his significant
contributions to the advancement of
healthcare at PHS. The first Gold Medal
Award recipient since 2007, Mr. Cramer
served as chairman of PHF and was a
founding board member. He also served
as the chairman of the Dale and Frances
Hughes Cancer Center capital campaign
which raised more than $26 million for PHF.
The Auxiliary of the Pocono Medical Center
held its 49th Charity Ball in November
at Kalahari Resorts and Conventions at
Pocono Manor. The annual Charity Ball is
just one of the many highly anticipated
community events that the Pocono
Health Foundation, along with its Board
of Directors and the Auxiliary of the
Pocono Medical Center, hosts each
year. Other events include the Annual
Golf Tournament in the spring, trips to
Broadway and the Culinary Institute in the
Hudson Valley, Fashion for a Cause, and the
Annual Television Auction on Blue Ridge
Communications TV-13.
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